About the Company Our mission is that Any financial application can onboard any user, anywhere in the world, in 1 click. Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications. We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands. About the Role We are hiring multiple Product Managers across Transak's key domains: Authentication, KYC, External APIs, Fiat Payments, Crypto Payments, Pricing, Trading, Finance, Risk, and Marketing. Each PM will own a product area end-to-end - from strategy and prioritization to execution and analytics - working closely with engineering, design, operations, and business stakeholders. You'll translate complex Web3, payments, and compliance requirements into scalable, intuitive products that serve millions of users and enterprise partners globally. Key Responsibilities 1. Product Strategy & Ownership Own a product vertical (e.g., Fiat Payments, Risk, API Integrations) from discovery to launch. Define long-term product vision, success metrics, and KPIs aligned with Transak's business objectives. Prioritize the roadmap through data, user feedback, and partner insights. 2. Execution & Delivery Write detailed PRDs and collaborate with design and engineering teams to ship high-impact features. Drive execution through agile sprints, retrospectives, and iterative improvement. Monitor performance and lead post launch analysis to inform future decisions. 3. Technical & Analytical Depth Work with backend and API engineers to optimize system scalability, reliability, and partner integrations. Use data tools (e.g., dashboards, SQL, analytics platforms) to uncover insights and improve conversion, uptime, and transaction success rates. Contribute to design discussions on architecture, user journeys, and operational automations. 4. Cross Functional Leadership Partner with compliance, finance, risk, and legal teams to ensure regulatory readiness across regions. Collaborate with partnerships and BD to onboard new wallets, fintechs, and enterprise partners. Communicate effectively with leadership on progress, risks, and strategic tradeoffs. 5. Innovation & Continuous Improvement Champion the Transak mission of "Any financial application can onboard any user, anywhere in the world in 1 click." and find ways to bring us closer to that. Speak with customers and solve their problems. Track market trends in Web3, fintech, and payments infrastructure to anticipate product opportunities. What We're Looking For 5-8+ years of software engineering and/or product management experience, ideally in fintech, crypto, or payments infrastructure. Proven success owning end to end product development in a fast paced, cross functional environment. Strong technical fluency - able to discuss APIs, integrations, architecture, and backend workflows with engineers. Analytical and data driven decision making mindset. Exceptional communication and stakeholder alignment skills across technical and non technical teams. Comfortable working across time zones in a global organization. Nice to Haves Experience in high growth fintech or Web3 startups. Prior work with KYC, payments, or liquidity systems. Exposure to AI or automation tools to scale operations. Experience with multi region product launches or regulated environments. Familiarity with crypto payments, on/off ramp APIs, or blockchain ecosystems.
Jan 16, 2026
Full time
About the Company Our mission is that Any financial application can onboard any user, anywhere in the world, in 1 click. Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications. We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands. About the Role We are hiring multiple Product Managers across Transak's key domains: Authentication, KYC, External APIs, Fiat Payments, Crypto Payments, Pricing, Trading, Finance, Risk, and Marketing. Each PM will own a product area end-to-end - from strategy and prioritization to execution and analytics - working closely with engineering, design, operations, and business stakeholders. You'll translate complex Web3, payments, and compliance requirements into scalable, intuitive products that serve millions of users and enterprise partners globally. Key Responsibilities 1. Product Strategy & Ownership Own a product vertical (e.g., Fiat Payments, Risk, API Integrations) from discovery to launch. Define long-term product vision, success metrics, and KPIs aligned with Transak's business objectives. Prioritize the roadmap through data, user feedback, and partner insights. 2. Execution & Delivery Write detailed PRDs and collaborate with design and engineering teams to ship high-impact features. Drive execution through agile sprints, retrospectives, and iterative improvement. Monitor performance and lead post launch analysis to inform future decisions. 3. Technical & Analytical Depth Work with backend and API engineers to optimize system scalability, reliability, and partner integrations. Use data tools (e.g., dashboards, SQL, analytics platforms) to uncover insights and improve conversion, uptime, and transaction success rates. Contribute to design discussions on architecture, user journeys, and operational automations. 4. Cross Functional Leadership Partner with compliance, finance, risk, and legal teams to ensure regulatory readiness across regions. Collaborate with partnerships and BD to onboard new wallets, fintechs, and enterprise partners. Communicate effectively with leadership on progress, risks, and strategic tradeoffs. 5. Innovation & Continuous Improvement Champion the Transak mission of "Any financial application can onboard any user, anywhere in the world in 1 click." and find ways to bring us closer to that. Speak with customers and solve their problems. Track market trends in Web3, fintech, and payments infrastructure to anticipate product opportunities. What We're Looking For 5-8+ years of software engineering and/or product management experience, ideally in fintech, crypto, or payments infrastructure. Proven success owning end to end product development in a fast paced, cross functional environment. Strong technical fluency - able to discuss APIs, integrations, architecture, and backend workflows with engineers. Analytical and data driven decision making mindset. Exceptional communication and stakeholder alignment skills across technical and non technical teams. Comfortable working across time zones in a global organization. Nice to Haves Experience in high growth fintech or Web3 startups. Prior work with KYC, payments, or liquidity systems. Exposure to AI or automation tools to scale operations. Experience with multi region product launches or regulated environments. Familiarity with crypto payments, on/off ramp APIs, or blockchain ecosystems.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI powered customer engagement. This is a career defining opportunity to lead a world class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions - then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role modelling our company values and R&D principles. What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team. Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack - from APIs and SaaS infrastructure to low code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Jan 16, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI powered customer engagement. This is a career defining opportunity to lead a world class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions - then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role modelling our company values and R&D principles. What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team. Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack - from APIs and SaaS infrastructure to low code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Jan 16, 2026
Full time
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 16, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Jan 16, 2026
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
We're looking for a Head of Production Systems - someone who loves transforming creative chaos into organized brilliance. You'll be the go-to expert on Adobe Workfront and other production systems, designing smart workflows that make our global studios faster, more efficient, and better connected. You'll be hands-on with configuration and workflow mapping, working closely with producers, project managers and creative teams to bring structure to the creative process - then partnering with development, training and support teams to scale those solutions globally.This role also plays a key part in implementing content automation workflows - ensuring that automation initiatives are correctly deployed and operationalized - and in supporting the integration of financial workflows within Workfront, working closely with Operations and Finance teams to align process, data, and reporting. Implement Content Automation: Work with the Technical Architecture team to translate automation concepts into working solutions, ensuring they are correctly implemented, tested, and adopted across production teams. Who You Are Knowledge of Adobe AEM and Frame.io . Experience leading rollout workshops or training sessions. Familiarity with financial workflow automation and/or ERP integration. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Jan 16, 2026
Full time
We're looking for a Head of Production Systems - someone who loves transforming creative chaos into organized brilliance. You'll be the go-to expert on Adobe Workfront and other production systems, designing smart workflows that make our global studios faster, more efficient, and better connected. You'll be hands-on with configuration and workflow mapping, working closely with producers, project managers and creative teams to bring structure to the creative process - then partnering with development, training and support teams to scale those solutions globally.This role also plays a key part in implementing content automation workflows - ensuring that automation initiatives are correctly deployed and operationalized - and in supporting the integration of financial workflows within Workfront, working closely with Operations and Finance teams to align process, data, and reporting. Implement Content Automation: Work with the Technical Architecture team to translate automation concepts into working solutions, ensuring they are correctly implemented, tested, and adopted across production teams. Who You Are Knowledge of Adobe AEM and Frame.io . Experience leading rollout workshops or training sessions. Familiarity with financial workflow automation and/or ERP integration. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 210368 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager/Programme Manager, with experience of delivering large-scale International Data Centre or High Performance Computing build projects, into our thriving Group Professional Services (GPS) organisation within Computacenter UK. This is an exciting role in a dynamic and fast-moving environment that is likely to require significant international travel. The successful candidate will be able to demonstrate the delivery of multiple Data Centre technologies rather than point solutions, the leadership of large multi-skilled teams, and the gravitas expected from a leader in their field. So who are we? Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) or Programme Manager (PGM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end solutions. You may deliver multiple projects simultaneously or significant work-streams on larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be required to lead a Project & Portfolio Management Office (PMO). Whatever the assignment you will lead the engagement, be responsible for the business outcome and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful delivery of assignments from inception through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for meeting the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference or project control documentation. These will be delivered alongside the agreed financial outcome of the assignment. In support of this, you're expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technology/solution. Key responsibilities Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. Change Management: Own or ensure that the end-to-end change process for the assignment is followed to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation, and agreement of the statement of work and any subsequent changes. Financial Management: Be responsible for the successful delivery of the assignment to the agreed financial baseline to meet (or exceed) the key performance indicators. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and shaping the team to ensure the successful delivery of your assignment. What you'll need Familiarity with the latest technologies and the ability to articulate the benefits in line with Computacenter's propositions. Trained and accredited in project management methodology, for example Prince2, Agile Techniques. A demonstrable track record of delivering complex, high-risk assignments/multiple successful outcomes with focus on large-scale Data Centres or High Performance Computing. Demonstrable leadership skills and personal gravitas. Excellent interpersonal skills and ability to build and maintain relationships. Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes. Ability to apply a variety of approaches including Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts. Understand and be able to articulate the wider context of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jan 16, 2026
Full time
Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 210368 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager/Programme Manager, with experience of delivering large-scale International Data Centre or High Performance Computing build projects, into our thriving Group Professional Services (GPS) organisation within Computacenter UK. This is an exciting role in a dynamic and fast-moving environment that is likely to require significant international travel. The successful candidate will be able to demonstrate the delivery of multiple Data Centre technologies rather than point solutions, the leadership of large multi-skilled teams, and the gravitas expected from a leader in their field. So who are we? Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) or Programme Manager (PGM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end solutions. You may deliver multiple projects simultaneously or significant work-streams on larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be required to lead a Project & Portfolio Management Office (PMO). Whatever the assignment you will lead the engagement, be responsible for the business outcome and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful delivery of assignments from inception through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for meeting the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference or project control documentation. These will be delivered alongside the agreed financial outcome of the assignment. In support of this, you're expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technology/solution. Key responsibilities Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. Change Management: Own or ensure that the end-to-end change process for the assignment is followed to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation, and agreement of the statement of work and any subsequent changes. Financial Management: Be responsible for the successful delivery of the assignment to the agreed financial baseline to meet (or exceed) the key performance indicators. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and shaping the team to ensure the successful delivery of your assignment. What you'll need Familiarity with the latest technologies and the ability to articulate the benefits in line with Computacenter's propositions. Trained and accredited in project management methodology, for example Prince2, Agile Techniques. A demonstrable track record of delivering complex, high-risk assignments/multiple successful outcomes with focus on large-scale Data Centres or High Performance Computing. Demonstrable leadership skills and personal gravitas. Excellent interpersonal skills and ability to build and maintain relationships. Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes. Ability to apply a variety of approaches including Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts. Understand and be able to articulate the wider context of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 18-Nov-2025 21334 Connect to your Industry This role sits within Deloitte's Engineering Platforms team - part of our Business Technology offering within Technology & Transformation. We design, build, and operate the cloud platforms, automation capabilities, and AI-enabling technologies that underpin Deloitte's managed services and digital solutions across the firm. As Deloitte continues to adopt new tools, SaaS platforms, and AI-driven capabilities to support our practitioners, the Tooling Architect plays a vital strategic role. This position leads the end-to-end design required to introduce new tooling into the firm's technology ecosystem - ensuring every solution is secure, operable, value-driven, and aligned with Deloitte policies, risk frameworks, and strategic architecture standards. The Tooling Architect helps make complex technology decisions straightforward for the organisation by defining how tools are consumed, operated, governed, and integrated. This role ensures we adopt the right tools in the right way - enabling innovation at scale across Deloitte NSE. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Engineering Platforms is expanding its portfolio of cloud, AI, automation, and developer-enablement capabilities. Many of these services rely on the successful introduction of new tooling - whether SaaS solutions, desktop applications, AI models, cloud-native services, or operational platforms. The Tooling Architect will own the full architectural lifecycle for tooling adoption across Deloitte NSE. From initial assessment through to design, assurance, deployment, and release, you will define how new tools enter our environment, how they operate, and how they deliver measurable benefit to practitioners. You will work closely with service owners, cyber security, risk, IT, finance, procurement, operations teams, and service introduction specialists. You will define the tooling service model, consumption model, pricing approach, licensing considerations, technical integrations, operational support requirements, and the controls needed to allow safe and compliant deployment within our environment. Once a solution is approved, you will support downstream delivery teams to transition the tool into operation, ensuring all architectural, operational, and governance requirements are met. In some cases, you may act as SME for early lifecycle support or complex issues, helping teams build confidence and capability in managing the tool long-term. This is a critical role in shaping how the firm adopts modern technology, enabling Deloitte practitioners to innovate with confidence. Key Responsibilities: Lead the full architecture and design process for onboarding new tools into Deloitte's NSE environment, ensuring compliance with firm standards, risk controls, and technical strategies. Own the end-to-end tooling design including service model, consumption model, integration approach, support model, pricing structure, licensing considerations, and deployment methodology. Conduct architectural assessments to determine feasibility, risks, data flows, integration needs, and alignment with Deloitte technology principles. Engage with Infosec, Risk, Privacy, Legal, Procurement, Architecture Review Boards, and IT operations to negotiate and define what elements of the tool can be deployed and under what controls. Develop secure deployment patterns, ensuring tools align with regulatory requirements and internal policies. Define operational support requirements including onboarding, incident flows, monitoring, access models, roles, responsibilities, and SLAs. Produce high-quality architectural artefacts including solution designs, risk assessments, architecture decisions, cost models, and implementation guidance. Lead conversations with vendors to understand licences, pricing models, integration capabilities, security posture, and roadmap. Work with finance and procurement to define clear and scalable commercial models. Partner with Engineering Platforms delivery teams to support implementation, testing, and integration tasks. Collaborate with product management and service introduction teams to ensure tools are successfully rolled out, communicated, and adopted. Act as a design authority during implementation, ensuring alignment with approved architecture and security requirements. Provide SME support to operations teams during early adoption or complex troubleshooting scenarios. Contribute to the continuous improvement of Deloitte's tooling adoption framework, architecture patterns, and governance standards. Connect to your skills and professional experience Significant experience in technology architecture, solution design, or enterprise integration roles within large organisations. Strong understanding of the end-to-end lifecycle for adopting new software tools - from assessment and design through to deployment and operational readiness. Ability to evaluate SaaS, on-premise, AI-driven, and desktop tools from both technical and business perspectives. Strong working knowledge of security principles, risk frameworks, data protection, and secure architecture patterns. Excellent stakeholder management skills, confident working with senior leaders across Cyber, Risk, Legal, IT, Procurement, and Engineering. Experience designing integration patterns across modern enterprise ecosystems (API-driven architectures, identity integration, eventing, logging, monitoring). Strong commercial awareness, able to evaluate licensing structures, pricing models, and TCO. Excellent communication and documentation skills, able to produce clear architectural artefacts and explain complex concepts in a business-friendly way. Ability to own a design through implementation and work collaboratively with delivery teams to ensure successful execution. Proactive, organised, and comfortable managing multiple tooling designs and vendor engagements simultaneously. Experience in professional services, managed services, or large-scale enterprise environments. Familiarity with AI platforms, cloud-native toolchains, and modern developer tooling ecosystems. Understanding of procurement processes, vendor management, and commercial negotiation. Background in service design, service transition, or operational architecture. Degree or equivalent professional experience in Technology, Engineering, Computer Science, or related fields. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte employee Our hybrid working policy You'll be based in one of our UK offices with hybrid working. . click apply for full job details
Jan 16, 2026
Full time
Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 18-Nov-2025 21334 Connect to your Industry This role sits within Deloitte's Engineering Platforms team - part of our Business Technology offering within Technology & Transformation. We design, build, and operate the cloud platforms, automation capabilities, and AI-enabling technologies that underpin Deloitte's managed services and digital solutions across the firm. As Deloitte continues to adopt new tools, SaaS platforms, and AI-driven capabilities to support our practitioners, the Tooling Architect plays a vital strategic role. This position leads the end-to-end design required to introduce new tooling into the firm's technology ecosystem - ensuring every solution is secure, operable, value-driven, and aligned with Deloitte policies, risk frameworks, and strategic architecture standards. The Tooling Architect helps make complex technology decisions straightforward for the organisation by defining how tools are consumed, operated, governed, and integrated. This role ensures we adopt the right tools in the right way - enabling innovation at scale across Deloitte NSE. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Engineering Platforms is expanding its portfolio of cloud, AI, automation, and developer-enablement capabilities. Many of these services rely on the successful introduction of new tooling - whether SaaS solutions, desktop applications, AI models, cloud-native services, or operational platforms. The Tooling Architect will own the full architectural lifecycle for tooling adoption across Deloitte NSE. From initial assessment through to design, assurance, deployment, and release, you will define how new tools enter our environment, how they operate, and how they deliver measurable benefit to practitioners. You will work closely with service owners, cyber security, risk, IT, finance, procurement, operations teams, and service introduction specialists. You will define the tooling service model, consumption model, pricing approach, licensing considerations, technical integrations, operational support requirements, and the controls needed to allow safe and compliant deployment within our environment. Once a solution is approved, you will support downstream delivery teams to transition the tool into operation, ensuring all architectural, operational, and governance requirements are met. In some cases, you may act as SME for early lifecycle support or complex issues, helping teams build confidence and capability in managing the tool long-term. This is a critical role in shaping how the firm adopts modern technology, enabling Deloitte practitioners to innovate with confidence. Key Responsibilities: Lead the full architecture and design process for onboarding new tools into Deloitte's NSE environment, ensuring compliance with firm standards, risk controls, and technical strategies. Own the end-to-end tooling design including service model, consumption model, integration approach, support model, pricing structure, licensing considerations, and deployment methodology. Conduct architectural assessments to determine feasibility, risks, data flows, integration needs, and alignment with Deloitte technology principles. Engage with Infosec, Risk, Privacy, Legal, Procurement, Architecture Review Boards, and IT operations to negotiate and define what elements of the tool can be deployed and under what controls. Develop secure deployment patterns, ensuring tools align with regulatory requirements and internal policies. Define operational support requirements including onboarding, incident flows, monitoring, access models, roles, responsibilities, and SLAs. Produce high-quality architectural artefacts including solution designs, risk assessments, architecture decisions, cost models, and implementation guidance. Lead conversations with vendors to understand licences, pricing models, integration capabilities, security posture, and roadmap. Work with finance and procurement to define clear and scalable commercial models. Partner with Engineering Platforms delivery teams to support implementation, testing, and integration tasks. Collaborate with product management and service introduction teams to ensure tools are successfully rolled out, communicated, and adopted. Act as a design authority during implementation, ensuring alignment with approved architecture and security requirements. Provide SME support to operations teams during early adoption or complex troubleshooting scenarios. Contribute to the continuous improvement of Deloitte's tooling adoption framework, architecture patterns, and governance standards. Connect to your skills and professional experience Significant experience in technology architecture, solution design, or enterprise integration roles within large organisations. Strong understanding of the end-to-end lifecycle for adopting new software tools - from assessment and design through to deployment and operational readiness. Ability to evaluate SaaS, on-premise, AI-driven, and desktop tools from both technical and business perspectives. Strong working knowledge of security principles, risk frameworks, data protection, and secure architecture patterns. Excellent stakeholder management skills, confident working with senior leaders across Cyber, Risk, Legal, IT, Procurement, and Engineering. Experience designing integration patterns across modern enterprise ecosystems (API-driven architectures, identity integration, eventing, logging, monitoring). Strong commercial awareness, able to evaluate licensing structures, pricing models, and TCO. Excellent communication and documentation skills, able to produce clear architectural artefacts and explain complex concepts in a business-friendly way. Ability to own a design through implementation and work collaboratively with delivery teams to ensure successful execution. Proactive, organised, and comfortable managing multiple tooling designs and vendor engagements simultaneously. Experience in professional services, managed services, or large-scale enterprise environments. Familiarity with AI platforms, cloud-native toolchains, and modern developer tooling ecosystems. Understanding of procurement processes, vendor management, and commercial negotiation. Background in service design, service transition, or operational architecture. Degree or equivalent professional experience in Technology, Engineering, Computer Science, or related fields. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte employee Our hybrid working policy You'll be based in one of our UK offices with hybrid working. . click apply for full job details
Job Description In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer hybrid work including up to two days from home. Who We Are Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Proven experience in a Server Engineer or 3rd Line support role. Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions. Experience with Cloud Services (e.g., AWS / Azure) Experience in VMWare products (incl. vSphere, vCentre) Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server / RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding of Backup and Disaster recovery principles for business continuity. Application Guidance Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about technology and looking for an opportunity to grow, we'd love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Why Join Us? Working with us means more than just a role in technology. It's about being part of a team that values well-being and personal growth. Here's what we offer: Employee Discounted Cruising plus Friends and Family offers Annual bonus Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Employee Shares Plan Electric Car and Cycle to Work schemes About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Jan 16, 2026
Full time
Job Description In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer hybrid work including up to two days from home. Who We Are Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Proven experience in a Server Engineer or 3rd Line support role. Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions. Experience with Cloud Services (e.g., AWS / Azure) Experience in VMWare products (incl. vSphere, vCentre) Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server / RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding of Backup and Disaster recovery principles for business continuity. Application Guidance Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about technology and looking for an opportunity to grow, we'd love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Why Join Us? Working with us means more than just a role in technology. It's about being part of a team that values well-being and personal growth. Here's what we offer: Employee Discounted Cruising plus Friends and Family offers Annual bonus Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Employee Shares Plan Electric Car and Cycle to Work schemes About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements Ideally you will be an inquisitive Infrastructure Engineer, with an aptitude for finding clean and simple solutions to technical problems. You will be passionate about building observable and reliable systems that impact the wider engineering organisation. The ideal candidate will have: Experience of architecting and engineering cloud infrastructure to support existing services and develop new ones Experience with AWS services including EKS, VPC, IAM, RDS, EC2, ECS, S3, R53, Load Balancing and Direct Connect Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Experience with Infrastructure as Code and infrastructure provisioning tools, particularly terraform Experience with observability software Experience with automation using a scripting language such as Golang or Python Experience implementing CI/CD pipelines Understanding concepts of RESTful APIs and web technologies such as API gateways Excellent communication and problem-solving skills Desirably you will have: Understanding of database monitoring, analysis, disaster recovery and performance tuning Knowledge of security and compliance frameworks like ISO270001, SOC2 and PCI-DSS Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc) and preferably experience designing and establishing connectivity between AWS and on-premise locations The ability to collaborate effectively in a cross-functional team Interest in learning new technologies Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Jan 16, 2026
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements Ideally you will be an inquisitive Infrastructure Engineer, with an aptitude for finding clean and simple solutions to technical problems. You will be passionate about building observable and reliable systems that impact the wider engineering organisation. The ideal candidate will have: Experience of architecting and engineering cloud infrastructure to support existing services and develop new ones Experience with AWS services including EKS, VPC, IAM, RDS, EC2, ECS, S3, R53, Load Balancing and Direct Connect Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Experience with Infrastructure as Code and infrastructure provisioning tools, particularly terraform Experience with observability software Experience with automation using a scripting language such as Golang or Python Experience implementing CI/CD pipelines Understanding concepts of RESTful APIs and web technologies such as API gateways Excellent communication and problem-solving skills Desirably you will have: Understanding of database monitoring, analysis, disaster recovery and performance tuning Knowledge of security and compliance frameworks like ISO270001, SOC2 and PCI-DSS Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc) and preferably experience designing and establishing connectivity between AWS and on-premise locations The ability to collaborate effectively in a cross-functional team Interest in learning new technologies Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
MBP is the UK s leading independent stockist of doors from all major suppliers, and a market leading manufacturer of standard and bespoke fire doors, doorsets and glazed screens. MBP Ironmongery Solutions, part of MBP Group, are seeking an individual that can develop a comprehensive understanding of the ironmongery business, including product specification, scheduling, procurement, manufacturing coordination, and estimating. This position is suitable for experienced individuals wanting a new challenge, or those wanting to progress their career within the industry. The role requires a proactive and detail-focused approach to managing ironmongery contracts from order through to completion, ensuring projects are delivered on time, within budget, and to specification. The Contracts Co-Ordinator will work closely with internal departments and external customers, architects, contractors, and suppliers to coordinate requirements, manage orders, and process all contract and manufacturing documentation accurately. Full and ongoing training will be provided throughout for the right applicant. Salary is dependant on experience. This is a full time position for 40 hours a week Monday - Friday, but flexibility is required to meet customer demand. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES Supporting the Contracts Manager overseeing progress of multiple projects Process orders and manage projects issued by businesses within the MBP group Raise purchase orders to suppliers, monitor progress, book in goods received on Sage system Request POD s from suppliers and invoice internal customers Liaison with internal and external customers in order to arrange ironmongery deliveries to co-ordinate with doorset delivery programme. Report to management team any issues. Liaise with site to request information to process (e.g. Kickplates / Cylinder suiting details / door numbering). Have an enthusiastic approach to learning all aspects of the business Gain a full understanding of technical terminologies of ironmongery products Liaise with customer to ascertain full manufacturing requirements Comply with the Health and Safety procedures .and any other duties required to support the achievement of the Company s objectives MINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED: Previous experience in a similar role would be advantageous An understanding of manufacturing and estimation process is desirable Strong eye for detail Educated to degree level or higher would be desirable Competence in Microsoft Office and Sage desirable KEY BEHAVIOURAL COMPETENCIES: Good organisational and communication skills, able to plan to meet deadlines Technical knowledge of ironmongery desirable Work on own initiative and part of a small team Good problem-solving skills, able to address or escalate if necessary Commercial and contractual awareness to ensure the business is profitable Ability to work across multiple projects and prioritise tasks appropriately Confident and reassuring with clients WHAT YOU WILL RECEIVE: Pension employer contribution 31 days holiday Free Onsite parking Heathcare plan Please click APPLY, to submit your CV for this role. For further information, please contact Emma at Midland Building Products. We reserve the right to close this posting early should a suitable individual be found. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships NO AGENCIES PLEASE
Jan 16, 2026
Full time
MBP is the UK s leading independent stockist of doors from all major suppliers, and a market leading manufacturer of standard and bespoke fire doors, doorsets and glazed screens. MBP Ironmongery Solutions, part of MBP Group, are seeking an individual that can develop a comprehensive understanding of the ironmongery business, including product specification, scheduling, procurement, manufacturing coordination, and estimating. This position is suitable for experienced individuals wanting a new challenge, or those wanting to progress their career within the industry. The role requires a proactive and detail-focused approach to managing ironmongery contracts from order through to completion, ensuring projects are delivered on time, within budget, and to specification. The Contracts Co-Ordinator will work closely with internal departments and external customers, architects, contractors, and suppliers to coordinate requirements, manage orders, and process all contract and manufacturing documentation accurately. Full and ongoing training will be provided throughout for the right applicant. Salary is dependant on experience. This is a full time position for 40 hours a week Monday - Friday, but flexibility is required to meet customer demand. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES Supporting the Contracts Manager overseeing progress of multiple projects Process orders and manage projects issued by businesses within the MBP group Raise purchase orders to suppliers, monitor progress, book in goods received on Sage system Request POD s from suppliers and invoice internal customers Liaison with internal and external customers in order to arrange ironmongery deliveries to co-ordinate with doorset delivery programme. Report to management team any issues. Liaise with site to request information to process (e.g. Kickplates / Cylinder suiting details / door numbering). Have an enthusiastic approach to learning all aspects of the business Gain a full understanding of technical terminologies of ironmongery products Liaise with customer to ascertain full manufacturing requirements Comply with the Health and Safety procedures .and any other duties required to support the achievement of the Company s objectives MINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED: Previous experience in a similar role would be advantageous An understanding of manufacturing and estimation process is desirable Strong eye for detail Educated to degree level or higher would be desirable Competence in Microsoft Office and Sage desirable KEY BEHAVIOURAL COMPETENCIES: Good organisational and communication skills, able to plan to meet deadlines Technical knowledge of ironmongery desirable Work on own initiative and part of a small team Good problem-solving skills, able to address or escalate if necessary Commercial and contractual awareness to ensure the business is profitable Ability to work across multiple projects and prioritise tasks appropriately Confident and reassuring with clients WHAT YOU WILL RECEIVE: Pension employer contribution 31 days holiday Free Onsite parking Heathcare plan Please click APPLY, to submit your CV for this role. For further information, please contact Emma at Midland Building Products. We reserve the right to close this posting early should a suitable individual be found. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships NO AGENCIES PLEASE
Job Requisition ID 25WD93420 Position Overview Autodesk is at the forefront of industry transformation, enhancing flagship products like AutoCAD, Revit, and Forma with cloud-native capabilities, scalable data, edge computing, AI-driven solutions, and advanced visualization. Our Visualization team is central to delivering modern, high-fidelity experiences across web, mobile, and desktop platforms. We are seeking a User Experience Architect to drive and elevate the design strategy for visualization experiences across Autodesk's platforms. This senior role is responsible for shaping system-level experience architecture, guiding teams in human centred design, and influencing product direction through thought leadership and deep domain expertise. You will collaborate with global and local teams, synthesize industry research, and champion design cohesion and standards to deliver innovative, scalable solutions that delight our customers and advance Autodesk's vision. Responsibilities Develop and maintain system-level experience and information architecture frameworks, setting standards for scalable, cohesive solutions. Drive cross functional and cross organizational design initiatives, shaping strategy and fostering adoption across Autodesk's product ecosystem. Translate complex user needs and business priorities into actionable design concepts, collaborating with global and local teams. Utilize deep product, platform, and industry knowledge to inform design and product strategy, providing thought leadership and anticipating future trends. Accelerate innovation by leading change management efforts to introduce new design techniques, explore emerging frameworks, and drive the pace and quality of ideas. Communicate design vision and strategy with clarity and impact through effective storytelling, leading presentations and discussions that influence leadership, build trust, and engage diverse audiences. Represent Autodesk externally as a thought leader through speaking, publishing, and advocacy. Lead and mentor teams in human centred design, overseeing the end to end design process for visualization experiences. Define success metrics and measure the impact of design initiatives to ensure alignment with business and user outcomes. Collaborate closely with product managers and technical teams to ensure design solutions are feasible and optimised for platform constraints. Minimum Qualifications 10+ years working as an experience designer, with a proven record of strategic leadership and systems thinking. Expertise in human centered design, information architecture, user research, design systems. Ability to advocate for a shared design vision aligned with customer and business priorities, engaging stakeholders through clear communication and driving adoption across teams. Extensive facilitation experience leveraging design thinking principles to achieve clear outcomes. Skilled at defining actionable strategies and simplifying complex problems into impactful solutions, partnering with cross functional teams from concept to implementation. Deep knowledge of SaaS product design, with a focus on visualization and high fidelity user experiences. Experience leading change management and adopting new design processes or standards in agile, fast paced environments. Experience measuring design impact and using data to inform decisions. Degree in a design related discipline such as Human Centred Design, Industrial Design, or similar. Preferred Qualifications Experience with Autodesk products or similar platforms. Familiarity with AEC, manufacturing, or media workflows. Exposure to AI driven design tools and emerging technologies. Experience implementing personalised and dynamic user experiences. Brings a robust toolbox for supporting and growing UX teams, including customer research, information architecture, strategic thinking, and human centered design methodology. Experience driving large scale design unification across multiple verticals or products. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
Jan 16, 2026
Full time
Job Requisition ID 25WD93420 Position Overview Autodesk is at the forefront of industry transformation, enhancing flagship products like AutoCAD, Revit, and Forma with cloud-native capabilities, scalable data, edge computing, AI-driven solutions, and advanced visualization. Our Visualization team is central to delivering modern, high-fidelity experiences across web, mobile, and desktop platforms. We are seeking a User Experience Architect to drive and elevate the design strategy for visualization experiences across Autodesk's platforms. This senior role is responsible for shaping system-level experience architecture, guiding teams in human centred design, and influencing product direction through thought leadership and deep domain expertise. You will collaborate with global and local teams, synthesize industry research, and champion design cohesion and standards to deliver innovative, scalable solutions that delight our customers and advance Autodesk's vision. Responsibilities Develop and maintain system-level experience and information architecture frameworks, setting standards for scalable, cohesive solutions. Drive cross functional and cross organizational design initiatives, shaping strategy and fostering adoption across Autodesk's product ecosystem. Translate complex user needs and business priorities into actionable design concepts, collaborating with global and local teams. Utilize deep product, platform, and industry knowledge to inform design and product strategy, providing thought leadership and anticipating future trends. Accelerate innovation by leading change management efforts to introduce new design techniques, explore emerging frameworks, and drive the pace and quality of ideas. Communicate design vision and strategy with clarity and impact through effective storytelling, leading presentations and discussions that influence leadership, build trust, and engage diverse audiences. Represent Autodesk externally as a thought leader through speaking, publishing, and advocacy. Lead and mentor teams in human centred design, overseeing the end to end design process for visualization experiences. Define success metrics and measure the impact of design initiatives to ensure alignment with business and user outcomes. Collaborate closely with product managers and technical teams to ensure design solutions are feasible and optimised for platform constraints. Minimum Qualifications 10+ years working as an experience designer, with a proven record of strategic leadership and systems thinking. Expertise in human centered design, information architecture, user research, design systems. Ability to advocate for a shared design vision aligned with customer and business priorities, engaging stakeholders through clear communication and driving adoption across teams. Extensive facilitation experience leveraging design thinking principles to achieve clear outcomes. Skilled at defining actionable strategies and simplifying complex problems into impactful solutions, partnering with cross functional teams from concept to implementation. Deep knowledge of SaaS product design, with a focus on visualization and high fidelity user experiences. Experience leading change management and adopting new design processes or standards in agile, fast paced environments. Experience measuring design impact and using data to inform decisions. Degree in a design related discipline such as Human Centred Design, Industrial Design, or similar. Preferred Qualifications Experience with Autodesk products or similar platforms. Familiarity with AEC, manufacturing, or media workflows. Exposure to AI driven design tools and emerging technologies. Experience implementing personalised and dynamic user experiences. Brings a robust toolbox for supporting and growing UX teams, including customer research, information architecture, strategic thinking, and human centered design methodology. Experience driving large scale design unification across multiple verticals or products. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
Job Title: Project Specification Manager (South West) Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Commercial Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment Knauf Insulation is proud to be part of the Knauf Group. To learn more about the business, click here . Can you say 'yes'? Do you always have the customer in mind? Do you like to build and develop relationships? Do you treat your colleagues with respect? Do you like to seek opportunity and drive sales? Do you act with future generations in mind? As a Project Specification Manager, you willdevelop strong customer relationships both on-line and in person, and provide advice and guidance on application and system led solutions. What you'll be doing Advise on application & system led solutions, to architects, designers, main contractors and subcontractors, etc. to ensure Knauf Insulation products and systems are purchased for use within the correct applications. Develop strong relationships within supply chain accounts (SCA's) by working closely with pre- contract and design teams, quantity surveyors & project managers by early involvement in both tender and secured projects. Identify, track and secure specifications on key projects. Provide advice to new and existing clients in order to develop a long-term relationship that ensures the continued specification of Knauf Insulation solutions. Provide market knowledge to the commercial team and customer base clients to increase their business and so enhance our own. What we'd love for you to have: We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have any of the following - this would be an added advantage: Knowledge of key contractors, architects, specifiers and routes to market Experience of working in a results-focused sales environment The ability to self-motivate and manage your own workload and diary. Business appreciation / market awareness Demonstrable commercial acumen Product, application and technical knowledge Experience of CRM and digitalsoftware andsystems We'll provide: £Competitive Salary 20% Bonus potential Company Car Ipad, Laptop & Iphone Mobile + Relevant home office equipment Holiday allowance Pension scheme Westfield Health Care Sick pay (after 3 months of service) Life assurance scheme Occupational Health & Mental Health First Aiders Perkbox Cycle to work scheme What happens next? We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.
Jan 16, 2026
Full time
Job Title: Project Specification Manager (South West) Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Commercial Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment Knauf Insulation is proud to be part of the Knauf Group. To learn more about the business, click here . Can you say 'yes'? Do you always have the customer in mind? Do you like to build and develop relationships? Do you treat your colleagues with respect? Do you like to seek opportunity and drive sales? Do you act with future generations in mind? As a Project Specification Manager, you willdevelop strong customer relationships both on-line and in person, and provide advice and guidance on application and system led solutions. What you'll be doing Advise on application & system led solutions, to architects, designers, main contractors and subcontractors, etc. to ensure Knauf Insulation products and systems are purchased for use within the correct applications. Develop strong relationships within supply chain accounts (SCA's) by working closely with pre- contract and design teams, quantity surveyors & project managers by early involvement in both tender and secured projects. Identify, track and secure specifications on key projects. Provide advice to new and existing clients in order to develop a long-term relationship that ensures the continued specification of Knauf Insulation solutions. Provide market knowledge to the commercial team and customer base clients to increase their business and so enhance our own. What we'd love for you to have: We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have any of the following - this would be an added advantage: Knowledge of key contractors, architects, specifiers and routes to market Experience of working in a results-focused sales environment The ability to self-motivate and manage your own workload and diary. Business appreciation / market awareness Demonstrable commercial acumen Product, application and technical knowledge Experience of CRM and digitalsoftware andsystems We'll provide: £Competitive Salary 20% Bonus potential Company Car Ipad, Laptop & Iphone Mobile + Relevant home office equipment Holiday allowance Pension scheme Westfield Health Care Sick pay (after 3 months of service) Life assurance scheme Occupational Health & Mental Health First Aiders Perkbox Cycle to work scheme What happens next? We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.
Planet is a leading technology company transforming payments by putting customer experience first.We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer satisfaction.Work with supporting departments to resolve to a satisfactory standard. Work professionally, effectively and constructively to promote the company. The ideal candidate will drive new business acquisition across key growth regions including the UAE, Saudi Arabia, Bahrain, and Qatar Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan. Knowledge of the UAE retail, hospitality and F&B industry or IT solutions within these sectors would be an advantageKnowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage. Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.Knowledge of card scheme rules as they affect the sale of merchant acquiring services.Proven interpersonal and networking skills ideally in a similar sales environmentProven communication and team working skills Proven organizational, planning and sales preparation skills Working knowledge of CRM systems (Salesforce or similar) High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systemsExperience in a complex international matrix organization Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company. Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.Communication skills: These must be experienced and strong. Team work: Must be able to work with a dynamic sales team.Time Management: Must have proven time management skills and the ability to deliver to tight deadlines. Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Jan 16, 2026
Full time
Planet is a leading technology company transforming payments by putting customer experience first.We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer satisfaction.Work with supporting departments to resolve to a satisfactory standard. Work professionally, effectively and constructively to promote the company. The ideal candidate will drive new business acquisition across key growth regions including the UAE, Saudi Arabia, Bahrain, and Qatar Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan. Knowledge of the UAE retail, hospitality and F&B industry or IT solutions within these sectors would be an advantageKnowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage. Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.Knowledge of card scheme rules as they affect the sale of merchant acquiring services.Proven interpersonal and networking skills ideally in a similar sales environmentProven communication and team working skills Proven organizational, planning and sales preparation skills Working knowledge of CRM systems (Salesforce or similar) High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systemsExperience in a complex international matrix organization Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company. Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.Communication skills: These must be experienced and strong. Team work: Must be able to work with a dynamic sales team.Time Management: Must have proven time management skills and the ability to deliver to tight deadlines. Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.
Jan 16, 2026
Full time
Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Jan 16, 2026
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Jan 16, 2026
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We are growing our teams across all of Technology and Transformation. If you are cleared to DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking committed new talent to join our multidisciplinary Data Science and Machine Learning team, with a focus on our clients in the Defence and Security sector. Our goal is to work together with our clients to drive innovation and insight from their data, using cutting edge Data Science, Machine Learning and AI techniques. As a practitioner in our team, you will: Apply data science, machine learning and AI techniques creatively to solve complex problems. Research and develop innovative solutions that deliver real world impact. Pioneer implementation of new techniques and technologies. Participate in all phases of the lifecycle from capturing user needs and developing prototypes to scaling and managing live services. Be responsible for the high quality delivery of projects. Shape new propositions and support winning new projects. Support continual learning and development in the team. Develop deep understanding of the Defence and Security sector and the context for AI solutions and services to be successful. Connect to your skills and professional experience All applicants must hold UK security clearance to Developed Vetting level. We are looking for candidates with both technical and business focused skills and experience, who can articulate the outcomes and value of their work. Essential skills and experience Hands on experience of applying data science or machine learning in Defence/Security, wider public sector, or in academia Understanding of a range of machine learning architectures and models (e.g. Transformers, CNNs, Generative AI) and understand their applicability to client use cases Strong communication skills, including preparing engaging and impactful reports and presentations and conveying complex issues to diverse audiences Building productive relationships with colleagues and clients Evidence of contribution to practice development, including developing new propositions, mentoring colleagues and supporting bid work It is desirable to have demonstrable experience with a few of the following Experience applying state of the art techniques to derive insights from text, audio, imagery or video content Experience with Data Science and Machine Learning services and toolkits from Cloud providers (AWS, Azure, GCP) or equivalent Practical experience with Python and good practice tools and processes for developing high quality code Familiarity with common Python libraries for data management, statistical analysis, machine learning, visualisation, interactive web front ends Experience with popular machine learning frameworks such as TensorFlow and PyTorch Strong understanding of statistics and probability Strong knowledge of the machine learning lifecycle, from prototyping state of the art to scaling and managing for enterprise use Experience with one or more common workflow / pipelining frameworks (Kubeflow, MLFlow, Argo or equivalents) Understanding of key considerations for Ethical and Responsible AI and experience applying them Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisational change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose driven culture at deloitte.co.uk/careers
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Jan 16, 2026
Full time
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
At Apollo GraphQL, we're on a mission to empower developers by simplifying how software applications communicate with infrastructure. Our technology supports some of the largest GraphQL APIs in the world, and we're reshaping the API landscape. With over 1 billion downloads, we've become essential infrastructure for teams building modern APIs. Now, we're expanding our reach and leading the creation of a broader, more inclusive category - API orchestration - that resonates with a much wider audience, including teams who've never touched GraphQL. We're looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world's largest enterprises. In this high-impact role, you'll build deep, high-touch relationships with a small portfolio of high-revenue, high-potential accounts. These customers rely on Apollo's expertise to guide their API strategies, achieve key milestones, and unlock measurable value through tailored, strategic engagements. In addition to technical expertise, we are seeking an individual with strong project management experience, customer-facing delivery experience, and the ability to drive business outcomes. This role will require managing complex engagements, setting milestones, and ensuring execution to help customers successfully implement and scale Apollo's technology. If you're passionate about driving measurable value for customers, leading strategic engagements, and managing technical project delivery, then we'd love to have you join our team as a Senior Customer Success Engineer! This is a fully remote position open to candidates based in the UK. What you'll do Serve as the primary point of contact for Enterprise customers, orchestrating their entire journey once they become Apollo customers. Own product adoption for your accounts, working in close partnership with sales to co-pilot their success. Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges. Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives. Regularly engage with customers to address their questions, align on goals, and connect them with the right resources for success. Translate technical solutions into tangible business value, showing customers how Apollo can generate revenue and reduce risks. Develop and maintain customer success plans, capturing goals, roadmaps, and strategies for long-term success. Facilitate cross functional collaboration, ensuring technical and business leaders are engaged to drive execution and value realization. Advocate for customer needs within Apollo, ensuring they are prioritized across teams, while leading both short and long term customer engagements. Who you are 7+ years of experience in a technical, customer-facing role, such as Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. Proven experience leading customer-facing project management and service delivery engagements. Strong ability to coordinate cross functional teams, set milestones, and ensure execution. Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service delivery with business goals and identifying growth opportunities. Experienced in working with software engineering teams as primary stakeholders, with a strong ability to engage senior engineering leaders and platform teams at large enterprises. Strong understanding of cloud-native software development, APIs, and web technologies. Experience managing high-value accounts and delivering a white glove experience. Ability to drive measurable results and help customers achieve business outcomes. Exceptional interpersonal and communication skills, with the ability to build trust and influence decision-makers. Openness to occasional travel based on customer needs. Nice to have Experience in methodologies such as event storming and impact mapping. Experience working with GraphQL. Hands on experience with cloud platforms (AWS, GCP, Azure) and core compute services. Previous experience in a startup or high growth environment. At Apollo, we strive to provide competitive, market informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. The above salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Location This is a remote position that can be done from anywhere in the UK. Equal Opportunity Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
Jan 16, 2026
Full time
At Apollo GraphQL, we're on a mission to empower developers by simplifying how software applications communicate with infrastructure. Our technology supports some of the largest GraphQL APIs in the world, and we're reshaping the API landscape. With over 1 billion downloads, we've become essential infrastructure for teams building modern APIs. Now, we're expanding our reach and leading the creation of a broader, more inclusive category - API orchestration - that resonates with a much wider audience, including teams who've never touched GraphQL. We're looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world's largest enterprises. In this high-impact role, you'll build deep, high-touch relationships with a small portfolio of high-revenue, high-potential accounts. These customers rely on Apollo's expertise to guide their API strategies, achieve key milestones, and unlock measurable value through tailored, strategic engagements. In addition to technical expertise, we are seeking an individual with strong project management experience, customer-facing delivery experience, and the ability to drive business outcomes. This role will require managing complex engagements, setting milestones, and ensuring execution to help customers successfully implement and scale Apollo's technology. If you're passionate about driving measurable value for customers, leading strategic engagements, and managing technical project delivery, then we'd love to have you join our team as a Senior Customer Success Engineer! This is a fully remote position open to candidates based in the UK. What you'll do Serve as the primary point of contact for Enterprise customers, orchestrating their entire journey once they become Apollo customers. Own product adoption for your accounts, working in close partnership with sales to co-pilot their success. Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges. Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives. Regularly engage with customers to address their questions, align on goals, and connect them with the right resources for success. Translate technical solutions into tangible business value, showing customers how Apollo can generate revenue and reduce risks. Develop and maintain customer success plans, capturing goals, roadmaps, and strategies for long-term success. Facilitate cross functional collaboration, ensuring technical and business leaders are engaged to drive execution and value realization. Advocate for customer needs within Apollo, ensuring they are prioritized across teams, while leading both short and long term customer engagements. Who you are 7+ years of experience in a technical, customer-facing role, such as Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. Proven experience leading customer-facing project management and service delivery engagements. Strong ability to coordinate cross functional teams, set milestones, and ensure execution. Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service delivery with business goals and identifying growth opportunities. Experienced in working with software engineering teams as primary stakeholders, with a strong ability to engage senior engineering leaders and platform teams at large enterprises. Strong understanding of cloud-native software development, APIs, and web technologies. Experience managing high-value accounts and delivering a white glove experience. Ability to drive measurable results and help customers achieve business outcomes. Exceptional interpersonal and communication skills, with the ability to build trust and influence decision-makers. Openness to occasional travel based on customer needs. Nice to have Experience in methodologies such as event storming and impact mapping. Experience working with GraphQL. Hands on experience with cloud platforms (AWS, GCP, Azure) and core compute services. Previous experience in a startup or high growth environment. At Apollo, we strive to provide competitive, market informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. The above salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Location This is a remote position that can be done from anywhere in the UK. Equal Opportunity Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
Director UKI IMS and EMEA Platform & Cloud page is loaded Director UKI IMS and EMEA Platform & Cloudlocations: London: UK-Remotetime type: Full timeposted on: Posted Todayjob requisition id: RThe purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions. Job Description: Job Description Role Purpose The purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions.IMS delivers infrastructure and enabling services for client solutions generating revenues as described in the dentsu Master Services Set (MSS). Revenues are included in the CXM service line P&Ls. Key accountabilities Collaborates with client teams to capture requirements and deliver solutions throughout the sales and delivery lifecycle Ensures that all client solutions are aligned with Global infrastructure and IMS policies, standards and best practices Manages the UK&I IMS finances, including client revenue and IMS budget (UK&I IMS revenues of c£800, IMS budget c. £3m) Sets standards and ensures the governance and compliance of technology operations is upheld Identifies and incorporates global trends into the creation of roadmaps to underpin the delivery of key technical programmes (e.g. Automation, AI, Infrastructure as Code) Works with partners to ensure the provision of modern, secure and integrated toolsets Provides an escalation path for all IMS Operations in the UK&I as well as Platform and Cloud capabilities across the region Oversees Regional Duty Management as part of the IMS global support model Reports on key metrics including regional incident and request tickets Leads and develops team. Key direct reports include cloud architects, DBAs, and the regional Duty Manager. Upholds and promote dentsu's core values and culture Professional skills Proven ability to understand client/stakeholder needs and transform them into world-class solutions that meet/exceed their respective expectations Proactive, upbeat and collaborative communication style, with the ability to be direct, tactful, and transparent Hands-on technology experience focused on solution delivery and platform optimisations Demonstrable ability to engage all stakeholders in a positive, productive manner Ability to develop and retain world-class technology talent ITIL and relevant Cloud (AWS, GCP, Azure) certifications are highly desired An understanding of emerging methodologies, technologies, architectures, products (primarily AWS, GCP and Microsoft technology stacks) Ability to assess and communicate technology budgets and delivery schedules Ability and experience to develop and manage metrics that contribute to continuous improvement with regard to the quality of delivered services Ability to optimise staff utilisation, ensuring they remain engaged and effective Ability to travel within the EMEA region as needed Key Experiences The suitable candidate will possess circa 10+ years of designing, building and supporting enterprise-class solutions operating in a 24/7 environment preferably across multiple countries Within this, circa 5+ years in a managerial role with expert knowledge of cloud infrastructure and data platforms, as well as a good understanding of end-user, network, data centre technologies and information security Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent
Jan 16, 2026
Full time
Director UKI IMS and EMEA Platform & Cloud page is loaded Director UKI IMS and EMEA Platform & Cloudlocations: London: UK-Remotetime type: Full timeposted on: Posted Todayjob requisition id: RThe purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions. Job Description: Job Description Role Purpose The purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions.IMS delivers infrastructure and enabling services for client solutions generating revenues as described in the dentsu Master Services Set (MSS). Revenues are included in the CXM service line P&Ls. Key accountabilities Collaborates with client teams to capture requirements and deliver solutions throughout the sales and delivery lifecycle Ensures that all client solutions are aligned with Global infrastructure and IMS policies, standards and best practices Manages the UK&I IMS finances, including client revenue and IMS budget (UK&I IMS revenues of c£800, IMS budget c. £3m) Sets standards and ensures the governance and compliance of technology operations is upheld Identifies and incorporates global trends into the creation of roadmaps to underpin the delivery of key technical programmes (e.g. Automation, AI, Infrastructure as Code) Works with partners to ensure the provision of modern, secure and integrated toolsets Provides an escalation path for all IMS Operations in the UK&I as well as Platform and Cloud capabilities across the region Oversees Regional Duty Management as part of the IMS global support model Reports on key metrics including regional incident and request tickets Leads and develops team. Key direct reports include cloud architects, DBAs, and the regional Duty Manager. Upholds and promote dentsu's core values and culture Professional skills Proven ability to understand client/stakeholder needs and transform them into world-class solutions that meet/exceed their respective expectations Proactive, upbeat and collaborative communication style, with the ability to be direct, tactful, and transparent Hands-on technology experience focused on solution delivery and platform optimisations Demonstrable ability to engage all stakeholders in a positive, productive manner Ability to develop and retain world-class technology talent ITIL and relevant Cloud (AWS, GCP, Azure) certifications are highly desired An understanding of emerging methodologies, technologies, architectures, products (primarily AWS, GCP and Microsoft technology stacks) Ability to assess and communicate technology budgets and delivery schedules Ability and experience to develop and manage metrics that contribute to continuous improvement with regard to the quality of delivered services Ability to optimise staff utilisation, ensuring they remain engaged and effective Ability to travel within the EMEA region as needed Key Experiences The suitable candidate will possess circa 10+ years of designing, building and supporting enterprise-class solutions operating in a 24/7 environment preferably across multiple countries Within this, circa 5+ years in a managerial role with expert knowledge of cloud infrastructure and data platforms, as well as a good understanding of end-user, network, data centre technologies and information security Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent
