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crooton
Senior Horticultural Technician
crooton Staines, Middlesex
Senior Exterior Horticultural Technician Location: Laleham, Staines- on -Thames, Surrey : Salary: £30,000 per annum + Company Vehicle & Fuel Card Role Type: Full-time, Permanent Are you an experienced Horticultural Technician, Senior Gardener or Garden Maintenance Team Leader looking for a career-defining move? We are seeking a skilled Landscape Maintenance Operative to take ownership of high-end exterior displays in Laleham, Staines - on -Thames. This isn't just a maintenance role; its a senior position where you will lead installations, manage stock, and use modern CRM systems to deliver horticultural excellence for a prestigious portfolio of clients. Key Responsibilities Expert Landscape Maintenance: Lead all aspects of exterior plant care, including pruning, feeding, and specialist pest control to maintain award-winning standards. Team & Project Leadership: Act as the Garden Maintenance Team Leader on-site, overseeing large-scale seasonal installations and guiding junior technicians. Operational Ownership: Support the Operations Manager with greenhouse care, seasonal planning, and rigorous stock rotation to minimise waste. Site Surveys & Safety: Conduct professional site audits and ensure all exterior displays meet strict Health & Safety requirements. Digital Management: Use Salesforce and Microsoft Office to log site visits, manage client queries, and optimise your service routes for maximum efficiency. The Ideal Candidate Proven Experience: A strong background as a Senior Gardener or Landscape Maintenance Operative with a focus on high-quality exterior displays. Qualified: RHS Level 2 (or equivalent) is highly desirable, alongside a deep knowledge of industry tools and botanical products. Tech-Savvy: Comfortable using digital reporting tools and CRM systems Leadership Skills: Ability to manage multiple tasks, lead installations, and communicate effectively with high-profile customers. Licence: A full manual UK driving licence (with 6 points or less). Whats In It For You? In 2026, we know that professional growth is just as important as your salary. We offer a comprehensive package designed to support your career in the "Green Economy": Competitive Pay: £30,000 base salary. Mobile Office: Fully equipped company vehicle and high-quality tools provided. Career Development: Access to ILM-certified leadership courses and clear pathways into operational management. Work-Life Balance: 31 days of annual leave (23 days + Bank Holidays). Lifestyle Perks: "Perks" discount card (850+ retailers), pension scheme, and a 24-hour personal welfare helpline. Uniform: Full professional PPE and branded uniform provided. The role will require successful candidates to complete an enhanced DBS check Ready to lead the way in exterior horticulture? Apply now to become our next Senior Landscape Professional. To ensure that you feel at ease throughout this process and your time with PHS Group, we offer a fully diverse and inclusive culture to help you reach your full potential. GEN JBRP1_UKTJ
Mar 04, 2026
Full time
Senior Exterior Horticultural Technician Location: Laleham, Staines- on -Thames, Surrey : Salary: £30,000 per annum + Company Vehicle & Fuel Card Role Type: Full-time, Permanent Are you an experienced Horticultural Technician, Senior Gardener or Garden Maintenance Team Leader looking for a career-defining move? We are seeking a skilled Landscape Maintenance Operative to take ownership of high-end exterior displays in Laleham, Staines - on -Thames. This isn't just a maintenance role; its a senior position where you will lead installations, manage stock, and use modern CRM systems to deliver horticultural excellence for a prestigious portfolio of clients. Key Responsibilities Expert Landscape Maintenance: Lead all aspects of exterior plant care, including pruning, feeding, and specialist pest control to maintain award-winning standards. Team & Project Leadership: Act as the Garden Maintenance Team Leader on-site, overseeing large-scale seasonal installations and guiding junior technicians. Operational Ownership: Support the Operations Manager with greenhouse care, seasonal planning, and rigorous stock rotation to minimise waste. Site Surveys & Safety: Conduct professional site audits and ensure all exterior displays meet strict Health & Safety requirements. Digital Management: Use Salesforce and Microsoft Office to log site visits, manage client queries, and optimise your service routes for maximum efficiency. The Ideal Candidate Proven Experience: A strong background as a Senior Gardener or Landscape Maintenance Operative with a focus on high-quality exterior displays. Qualified: RHS Level 2 (or equivalent) is highly desirable, alongside a deep knowledge of industry tools and botanical products. Tech-Savvy: Comfortable using digital reporting tools and CRM systems Leadership Skills: Ability to manage multiple tasks, lead installations, and communicate effectively with high-profile customers. Licence: A full manual UK driving licence (with 6 points or less). Whats In It For You? In 2026, we know that professional growth is just as important as your salary. We offer a comprehensive package designed to support your career in the "Green Economy": Competitive Pay: £30,000 base salary. Mobile Office: Fully equipped company vehicle and high-quality tools provided. Career Development: Access to ILM-certified leadership courses and clear pathways into operational management. Work-Life Balance: 31 days of annual leave (23 days + Bank Holidays). Lifestyle Perks: "Perks" discount card (850+ retailers), pension scheme, and a 24-hour personal welfare helpline. Uniform: Full professional PPE and branded uniform provided. The role will require successful candidates to complete an enhanced DBS check Ready to lead the way in exterior horticulture? Apply now to become our next Senior Landscape Professional. To ensure that you feel at ease throughout this process and your time with PHS Group, we offer a fully diverse and inclusive culture to help you reach your full potential. GEN JBRP1_UKTJ
EngineeringUK
Customer Success Manager, Commerce Cloud / E-Commerce Space
EngineeringUK
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Mar 04, 2026
Full time
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Lloyd Recruitment - East Grinstead
Event Sales Manager
Lloyd Recruitment - East Grinstead Crawley, Sussex
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 04, 2026
Full time
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Industrial Sales Engineer
WALLACE HIND SELECTION LIMITED Nottingham, Nottinghamshire
We are seeking an ambitious Industrial Sales Engineer, with demonstrable experience of selling into any of the following; animal feed, additives, chemicals, process industries (or similar). This role involves occasional international travel. We are a 60+ year old global organisation focused on sustainable, high-quality mineral applications. BASIC SALARY: £42,000 - £45,000 BENEFITS: 20% Bonus £4,500 Car Allowance Contributory Pension 25 Days Holidays DIS x4 LOCATION: Home-based covering the UK, Ireland, France, and Scandinavia - Overnight stays will be required on occasion. IDEALLY BASED: Manchester, Leeds, Liverpool, Birmingham, Nottingham, Sheffield (in and around the M1 or M6). JOB DESCRIPTION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives As our Sales Engineer, you will strategically develop sales across multiple accounts, prospects, and across our range of products and industry sectors. This role is pivotal in driving our ambitious growth plans. Your job will include: Account development (150+ existing accounts) and new business development, with a strong focus on identifying profitable new opportunities and building lasting relationships. Being our first point of contact for customers across the UK (60%), France (15%), Scandinavia (15%) and Ireland (10%). Creating and carrying out your own business plan including mapping out your territories and managing your own diary to achieve 5-10% annual sales growth. Relentless strategic customer follow-up over long sales cycles (typically 3 - 9 months from call to close). Working with marketing, customer services and technical teams, in offering customers seamless support on new and existing product ranges. Representing us at trade fairs, conferences, and industry events. PERSON SPECIFICATION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives To be successful in your application, you will have tangible UK (any exposure to international business will be an advantage), industrial sales experience within Animal Feed, Agro, Additives, Chemicals, Environmental, Process Industries. Or you will possess strong transferable skills from similar sectors. In addition to this you will be: Qualified to Degree level (preferred). Experience within animal feed (preferred) Hungry for increasing revenue streams through existing relationships across complex sets of decision-makers and influencers, including input into pricing strategies and sales tenders. Of an international mindset, and willing to travel (70-75% travel, both domestically and internationally). Consultative and with a creative flare in problem-solving, coupled with the ability to grasp technical concepts affecting customers and prospects. French speaker (advantageous but not essential). Experienced in using a CRM (ideally Salesforce or similar). OUR COMPANY: We are a manufacturer at the forefront of scientific innovation within mineral-based products for industrial use. Operating in the pet care and industrial sectors, we focus on high-quality, sustainable mineral solutions which are sold into a variety of UK and European industry locations. Culturally we are a progressive and growing company, backed by a stable and forward-thinking senior management team. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18400, Wallace Hind Selection JBRP1_UKTJ
Mar 03, 2026
Full time
We are seeking an ambitious Industrial Sales Engineer, with demonstrable experience of selling into any of the following; animal feed, additives, chemicals, process industries (or similar). This role involves occasional international travel. We are a 60+ year old global organisation focused on sustainable, high-quality mineral applications. BASIC SALARY: £42,000 - £45,000 BENEFITS: 20% Bonus £4,500 Car Allowance Contributory Pension 25 Days Holidays DIS x4 LOCATION: Home-based covering the UK, Ireland, France, and Scandinavia - Overnight stays will be required on occasion. IDEALLY BASED: Manchester, Leeds, Liverpool, Birmingham, Nottingham, Sheffield (in and around the M1 or M6). JOB DESCRIPTION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives As our Sales Engineer, you will strategically develop sales across multiple accounts, prospects, and across our range of products and industry sectors. This role is pivotal in driving our ambitious growth plans. Your job will include: Account development (150+ existing accounts) and new business development, with a strong focus on identifying profitable new opportunities and building lasting relationships. Being our first point of contact for customers across the UK (60%), France (15%), Scandinavia (15%) and Ireland (10%). Creating and carrying out your own business plan including mapping out your territories and managing your own diary to achieve 5-10% annual sales growth. Relentless strategic customer follow-up over long sales cycles (typically 3 - 9 months from call to close). Working with marketing, customer services and technical teams, in offering customers seamless support on new and existing product ranges. Representing us at trade fairs, conferences, and industry events. PERSON SPECIFICATION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives To be successful in your application, you will have tangible UK (any exposure to international business will be an advantage), industrial sales experience within Animal Feed, Agro, Additives, Chemicals, Environmental, Process Industries. Or you will possess strong transferable skills from similar sectors. In addition to this you will be: Qualified to Degree level (preferred). Experience within animal feed (preferred) Hungry for increasing revenue streams through existing relationships across complex sets of decision-makers and influencers, including input into pricing strategies and sales tenders. Of an international mindset, and willing to travel (70-75% travel, both domestically and internationally). Consultative and with a creative flare in problem-solving, coupled with the ability to grasp technical concepts affecting customers and prospects. French speaker (advantageous but not essential). Experienced in using a CRM (ideally Salesforce or similar). OUR COMPANY: We are a manufacturer at the forefront of scientific innovation within mineral-based products for industrial use. Operating in the pet care and industrial sectors, we focus on high-quality, sustainable mineral solutions which are sold into a variety of UK and European industry locations. Culturally we are a progressive and growing company, backed by a stable and forward-thinking senior management team. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18400, Wallace Hind Selection JBRP1_UKTJ
Searchlight
Head of Business Development C5243
Searchlight
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 03, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Sky
Marketing Automation & Strategy Manager (12-Month Fixed-Term Contract)
Sky
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Portfolio Group
Sales / HR Manager
The Portfolio Group City, Manchester
Portfolio are proud to exclusively represent our client in their search for a HR Sales Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, highlighting the service provided, resulting in a closed deal. We are looking for someone with sales experience and Employment Law / HR knowledge - this can come from people management experience if you have conducted HR Meetings etc. and have a solid undertanding of HR processes. A background in sales is useful in this role, good objection handling, ability to identify need and get the buy-in. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 50605LFR6 INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 03, 2026
Full time
Portfolio are proud to exclusively represent our client in their search for a HR Sales Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, highlighting the service provided, resulting in a closed deal. We are looking for someone with sales experience and Employment Law / HR knowledge - this can come from people management experience if you have conducted HR Meetings etc. and have a solid undertanding of HR processes. A background in sales is useful in this role, good objection handling, ability to identify need and get the buy-in. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 50605LFR6 INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Sky
Marketing Automation & Strategy Manager (12-Month Fixed-Term Contract)
Sky
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Cognizant
Senior Consulting Manager, Manufactoring
Cognizant
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Mar 02, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Junior Customer Success Manager - UK & Nordics
Emplifi
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty Understand customer objectives and align our services to achieve those goals Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption Collaborate with internal teams to expedite service delivery and meet onboarding timelines Product Adoption: Monitor client usage and product adoption rates Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential Address any adoption challenges with tailored solutions Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process Predict and address potential churn risks, implementing mitigation strategies as needed Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement Act as the client's advocate within the company, ensuring their needs and concerns are addressed Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics Provide regular updates to management on client health, renewal forecasts, and potential risks What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field Experience in customer success, account management, or a similar role, preferably within the digital marketing industry Demonstrated ability to build strong relationships and manage key customer accounts Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms Excellent verbal and written communication skills What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Mar 01, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty Understand customer objectives and align our services to achieve those goals Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption Collaborate with internal teams to expedite service delivery and meet onboarding timelines Product Adoption: Monitor client usage and product adoption rates Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential Address any adoption challenges with tailored solutions Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process Predict and address potential churn risks, implementing mitigation strategies as needed Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement Act as the client's advocate within the company, ensuring their needs and concerns are addressed Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics Provide regular updates to management on client health, renewal forecasts, and potential risks What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field Experience in customer success, account management, or a similar role, preferably within the digital marketing industry Demonstrated ability to build strong relationships and manage key customer accounts Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms Excellent verbal and written communication skills What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Ad Warrior
Internal Sales Support Coordinator
Ad Warrior
Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £40k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Feb 28, 2026
Full time
Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £40k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Talent Acquisition Partner
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organisation's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. The Talent Acquisition team at Airwallex plays a pivotal role in shaping the company's future by sourcing and recruiting the brightest and most ambitious minds to drive our company forward. We collaborate with hiring managers and leadership teams to understand business needs and proactively find the right individuals who will contribute to our success. As trusted advisors, our team is passionate about building strong relationships with candidates and delivering a seamless recruiting experience that reflects Airwallex's operating principles, dynamic culture, and global ambitions. What You'll Do Airwallex is scaling our key corporate functions globally, and we're looking for an exceptional Talent Acquisition Partner to take our hiring across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing to the next level. You'll partner closely with senior business leaders (e.g., General Manager, CFO, VP of Commercial, General Counsel, Chief Risk Officer, and other functional executives) to shape talent strategy, pilot bold new approaches, and build the world class teams powering Airwallex's next stage of growth. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape go to market and corporate talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional corporate talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Hire across markets: Manage recruitment across multiple European markets, adapting strategies to regional nuances and talent pools. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in go to market and corporate hiring. Proven talent partner: Successful track record hiring top talent across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing, from entry to Director levels. Influential collaborator: Skilled at partnering with and influencing senior business leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing teams and elevating hiring practices. Preferred Qualifications A Bachelor's degree. Professional experience in or working within fast pace technology or Fintech industry. Experience hiring in multiple counties in EMEA. Specific experience with the Israeli market would also be a plus. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organisation's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. The Talent Acquisition team at Airwallex plays a pivotal role in shaping the company's future by sourcing and recruiting the brightest and most ambitious minds to drive our company forward. We collaborate with hiring managers and leadership teams to understand business needs and proactively find the right individuals who will contribute to our success. As trusted advisors, our team is passionate about building strong relationships with candidates and delivering a seamless recruiting experience that reflects Airwallex's operating principles, dynamic culture, and global ambitions. What You'll Do Airwallex is scaling our key corporate functions globally, and we're looking for an exceptional Talent Acquisition Partner to take our hiring across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing to the next level. You'll partner closely with senior business leaders (e.g., General Manager, CFO, VP of Commercial, General Counsel, Chief Risk Officer, and other functional executives) to shape talent strategy, pilot bold new approaches, and build the world class teams powering Airwallex's next stage of growth. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape go to market and corporate talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional corporate talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Hire across markets: Manage recruitment across multiple European markets, adapting strategies to regional nuances and talent pools. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in go to market and corporate hiring. Proven talent partner: Successful track record hiring top talent across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing, from entry to Director levels. Influential collaborator: Skilled at partnering with and influencing senior business leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing teams and elevating hiring practices. Preferred Qualifications A Bachelor's degree. Professional experience in or working within fast pace technology or Fintech industry. Experience hiring in multiple counties in EMEA. Specific experience with the Israeli market would also be a plus. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Talent Acquisition Partner, Technology
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is growing rapidly, and we're looking for a seasoned Technical Talent Acquisition Partner to help us scale our engineering teams in Europe. You'll own the full recruitment lifecycle, from sourcing and stakeholder alignment to offers, and act as a trusted advisor to senior leaders. This is a hands on, high impact role where your work directly shapes the future of our business. This role is based in London. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape engineering talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional technical talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Who you are Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in engineering hiring. Proven talent partner: Successful track record hiring top engineering talent across all levels, from entry to Director roles. Influential collaborator: Skilled at partnering with and influencing senior engineering leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing engineering teams and elevating hiring practices. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is growing rapidly, and we're looking for a seasoned Technical Talent Acquisition Partner to help us scale our engineering teams in Europe. You'll own the full recruitment lifecycle, from sourcing and stakeholder alignment to offers, and act as a trusted advisor to senior leaders. This is a hands on, high impact role where your work directly shapes the future of our business. This role is based in London. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape engineering talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional technical talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Who you are Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in engineering hiring. Proven talent partner: Successful track record hiring top engineering talent across all levels, from entry to Director roles. Influential collaborator: Skilled at partnering with and influencing senior engineering leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing engineering teams and elevating hiring practices. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Customer Success Manager
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
S&P Global
Europe Customer Success Manager: Growth & Adoption
S&P Global
A global market intelligence firm seeks a Customer Success Manager in London. This role focuses on ensuring a successful customer journey and promoting product adoption. Ideal candidates should possess a bachelor's degree and experience in client relationship management, alongside strong communication skills. Additionally, proficiency in Salesforce and MS Office is required. The position offers flexible benefits, opportunities for career growth, and a dynamic team environment.
Feb 28, 2026
Full time
A global market intelligence firm seeks a Customer Success Manager in London. This role focuses on ensuring a successful customer journey and promoting product adoption. Ideal candidates should possess a bachelor's degree and experience in client relationship management, alongside strong communication skills. Additionally, proficiency in Salesforce and MS Office is required. The position offers flexible benefits, opportunities for career growth, and a dynamic team environment.
Customer Success Manager - 12 month FTC Mat Leave Cover
Deputy
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. The Role (12-Month Fixed-Term Contract - Maternity Leave Cover) What you'll be doing Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platformSupport implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs Who you are 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Feb 28, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. The Role (12-Month Fixed-Term Contract - Maternity Leave Cover) What you'll be doing Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platformSupport implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs Who you are 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
S&P Global
Customer Success Manager, Europe
S&P Global
Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge ofCRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 325150 Posted On: 2026-02-04 Location: London, United Kingdom
Feb 28, 2026
Full time
Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge ofCRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 325150 Posted On: 2026-02-04 Location: London, United Kingdom
Nationwide Platforms
Business Development Manager - Major Projects
Nationwide Platforms West Thurrock, Essex
Nationwide Platforms are looking to seek a Business Development Manager Construction & Infrastructure Projects for the East london area. As Business Development Manager you will be responsible for the management, development, and growth of an agreed portfolio of Major Construction & Infrastructure Projects. The role requires a strategic, commercial and a forward-thinking approach to Project Management that will deliver profitable revenue growth, both with the Main Contractor and their supply chain. Based within the London region in return you will receive: Competitive Salary with OTE of 30%, Company Car or Car Allowance, 25 days annual leave plus bank holidays, Life Assurance, Auto Enrolment Pension Scheme, BUPA Health insurance. Responsibilities include To manage, retain and grow a portfolio of Major Projects that provides NWP long term, profitable market share growth and additional strategic opportunities. To deliver revenue and share of wallet targets set against each project. Identify and research significant Major Projects through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these with the relevant NWP account manager. Use information to accurately forecast future revenue streams and operational support. To achieve the agreed Major Project Manager Key Performance Indicators including Revenue, Activity and Machines on Hire. Develop, in collaboration with the associated Customer and their Project Team(s), a detailed Project Mobilisation Plan that sets specific actions to address the business objectives of both NWP and their client.and, through effective use of management techniques including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI s), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques to include aligning key stakeholders from NWP with those of the Customer and Project Team. Individual roles and responsibilities to be defined and progress/adherence monitored. Awareness of associated customer s debt levels and provide proactive support in achieving on time payments. Maintain a pipeline of all opportunities and share this with the NWP Regional Stakeholders. Maintain and update SalesForce, (in-line with Company Compliance) and individual Project Mobilisation Plans for each target project. Work with regional NWP s teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP s business. To create value adding Managed Service partnerships that provide market leading solutions to Strategic Clients across all aspects of the Major Projects. The agreements should always incorporate continuous improvement and be flexible to meet the ever-changing customer needs. The value added through this service must achieve improvements in hire rates, NWPs share of wallet and ultimately the mandatory use of NWP. Create strategic partnerships with likeminded Safety & Sustainability driven clients that offer companywide long-term opportunities. Develop an in-depth knowledge of the associated sector to the Major Project (as an example Warehouse and Distribution and Nuclear New Build) and individual customer(s). Fully understand current and future sector requirements and use this knowledge to steer NWP to develop relevant added value products and services (including Sustainability, Safety, Environment). Provide NWP detail of future product and service requirements based on customers corporate objectives, legislation and build type. This will used to support NWPs areas of future investment. To ensure each project has the appropriate contact plan with key stakeholders and influencers, prerecorded in SalesForce. Ensure that all existing customers are regularly visited to cement good relationships, prevent competitor gains and seek repeat business. Resolution of customer issues with relevant NWP stakeholders. Utilise Net Promotor Score (NPS) data and customer feedback to drive improvement in customer satisfaction levels. Ensure that you meet on a regular basis with your NWP operations counterparts in your area, and that there is a focus on cohesive and collaborative working practices. Monitor and proactively contact (where agreed with the account manager) any open quotes and be able to report to the Field Sales Manager all lost business with reasons. Understand outside influences (political, financial) and their potential impact, recognising areas of growth and opportunity but also those of decline and risk. The ideal candidate will have/be Strong experience in working at a Strategic Account level, with a successful track record of growth and retention. Consultative and strategic selling experience with a proven record of exceeding sales targets. Financially and commercially astute with a proven ability to develop effective proposals and strategies that win profitable business. Strong negotiation and communication and presentation skills. Results driven, responsive, passionate, and persistent. Confident, ambitious and willing to take initiative. IT literacy including: Microsoft Office suite and knowledge of CRM systems, (preferably (url removed . Holds gravitas and builds strong, long term relationships with key decision makers that achieve jointly agreed objectives through shared actions. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Feb 27, 2026
Full time
Nationwide Platforms are looking to seek a Business Development Manager Construction & Infrastructure Projects for the East london area. As Business Development Manager you will be responsible for the management, development, and growth of an agreed portfolio of Major Construction & Infrastructure Projects. The role requires a strategic, commercial and a forward-thinking approach to Project Management that will deliver profitable revenue growth, both with the Main Contractor and their supply chain. Based within the London region in return you will receive: Competitive Salary with OTE of 30%, Company Car or Car Allowance, 25 days annual leave plus bank holidays, Life Assurance, Auto Enrolment Pension Scheme, BUPA Health insurance. Responsibilities include To manage, retain and grow a portfolio of Major Projects that provides NWP long term, profitable market share growth and additional strategic opportunities. To deliver revenue and share of wallet targets set against each project. Identify and research significant Major Projects through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these with the relevant NWP account manager. Use information to accurately forecast future revenue streams and operational support. To achieve the agreed Major Project Manager Key Performance Indicators including Revenue, Activity and Machines on Hire. Develop, in collaboration with the associated Customer and their Project Team(s), a detailed Project Mobilisation Plan that sets specific actions to address the business objectives of both NWP and their client.and, through effective use of management techniques including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI s), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques to include aligning key stakeholders from NWP with those of the Customer and Project Team. Individual roles and responsibilities to be defined and progress/adherence monitored. Awareness of associated customer s debt levels and provide proactive support in achieving on time payments. Maintain a pipeline of all opportunities and share this with the NWP Regional Stakeholders. Maintain and update SalesForce, (in-line with Company Compliance) and individual Project Mobilisation Plans for each target project. Work with regional NWP s teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP s business. To create value adding Managed Service partnerships that provide market leading solutions to Strategic Clients across all aspects of the Major Projects. The agreements should always incorporate continuous improvement and be flexible to meet the ever-changing customer needs. The value added through this service must achieve improvements in hire rates, NWPs share of wallet and ultimately the mandatory use of NWP. Create strategic partnerships with likeminded Safety & Sustainability driven clients that offer companywide long-term opportunities. Develop an in-depth knowledge of the associated sector to the Major Project (as an example Warehouse and Distribution and Nuclear New Build) and individual customer(s). Fully understand current and future sector requirements and use this knowledge to steer NWP to develop relevant added value products and services (including Sustainability, Safety, Environment). Provide NWP detail of future product and service requirements based on customers corporate objectives, legislation and build type. This will used to support NWPs areas of future investment. To ensure each project has the appropriate contact plan with key stakeholders and influencers, prerecorded in SalesForce. Ensure that all existing customers are regularly visited to cement good relationships, prevent competitor gains and seek repeat business. Resolution of customer issues with relevant NWP stakeholders. Utilise Net Promotor Score (NPS) data and customer feedback to drive improvement in customer satisfaction levels. Ensure that you meet on a regular basis with your NWP operations counterparts in your area, and that there is a focus on cohesive and collaborative working practices. Monitor and proactively contact (where agreed with the account manager) any open quotes and be able to report to the Field Sales Manager all lost business with reasons. Understand outside influences (political, financial) and their potential impact, recognising areas of growth and opportunity but also those of decline and risk. The ideal candidate will have/be Strong experience in working at a Strategic Account level, with a successful track record of growth and retention. Consultative and strategic selling experience with a proven record of exceeding sales targets. Financially and commercially astute with a proven ability to develop effective proposals and strategies that win profitable business. Strong negotiation and communication and presentation skills. Results driven, responsive, passionate, and persistent. Confident, ambitious and willing to take initiative. IT literacy including: Microsoft Office suite and knowledge of CRM systems, (preferably (url removed . Holds gravitas and builds strong, long term relationships with key decision makers that achieve jointly agreed objectives through shared actions. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
The Klinsmann Partnership Ltd
Regional Business Development Manager
The Klinsmann Partnership Ltd Thornaby, Yorkshire
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Feb 27, 2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Security and Compliance Manager
Sierra
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Feb 27, 2026
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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