We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jonathan Lee Recruitment
Milton Keynes, Buckinghamshire
Field Sales Engineer - South Our client is a German owned global operating company which designs, manufactures and supplies surface measurement equipment, metrology equipment, metering and gauges across a range of industries. To support their continued UK market presence and growth, they are seeking a hybrid working Field Sales Engineer to manage and further develop their Southern UK market encompassing South Wales, the SW and SE. Ideally with exposure to similar surface metrology (roughness, contour, form, roundness) and dimensional measurement instruments or their applications (CNC machining etc ), they typically offer measurement solutions into industries such as aerospace, defence, medical, automotive, oil & gas and research establishments. Responsibilities: Reporting to the UK Sales Manager and working with the small team in the UK, the successful candidate will be responsible for developing sales of the entire product range to both existing and new clients. You will ensure the CRM system is maintained logging visits and opportunities that you find or are working on. This is an active hunting role with some key account management. Products range from £100 to over £350,000 and therefore you will have several 'project driven' opportunities ongoing at the same time. You are to ensure these are worked on closely with regular meetings with the end user to ensure the very best chance of securing orders. Customers can vary considerably in size and therefore you will be engaging on a range of applications, mainly focused on machining and 'metals-use' manufacturing. The sales cycle can be from one week through to months depending on application and spend. This role will also support some resale distributors within the territory who will require additional development and engagement such as notifying them of any special promotions, price increases and new products. You will be required to provide product demos of some products including mobile surface finish testers and 1D/2D height gauges. This is a hybrid home based role with visits to the head office in Bedfordshire when required or requested - roughly a 30/70 split of home office activity with face-to-face meetings with clients and prospects. This role may also require staying away from home from time to time to enable proactive development of the sales area. Where possible, candidates would ideally be in commuting distance of the MK office. Occasional trips to the headquarters in Germany will also be required for training etc. Successful applicants will have at least 3 years' experience in technical sales - if possible, with a metrology / CNC machining awareness (with a demonstrable track record). You will have excellent communication and presentation skills, as well as being able to manage your time effectively and efficiently. This is a professionally facing BD and sales role. Note, consideration could be made for suitably qualified graduates who have an interest in a career in business development and sales. You must be a team player eager to help your colleagues wherever possible. You must be self-motivated, committed and passionate about your job, being polite, professional and punctual. You must have a desire to succeed and achieve goals given to you, and those you set for yourself. Where possible, have an engineering background (within manufacturing such as CNC operation) would be advantageous Previous use of Salesforce CRM, or similar. Proficient in Excel, Word, PowerPoint. Experience of sales development strategies. This is a sales growth targeted role working with an established company which provides a range of products and services. The position comes with a good salary and bonus structure, company car and other benefits. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 06, 2026
Full time
Field Sales Engineer - South Our client is a German owned global operating company which designs, manufactures and supplies surface measurement equipment, metrology equipment, metering and gauges across a range of industries. To support their continued UK market presence and growth, they are seeking a hybrid working Field Sales Engineer to manage and further develop their Southern UK market encompassing South Wales, the SW and SE. Ideally with exposure to similar surface metrology (roughness, contour, form, roundness) and dimensional measurement instruments or their applications (CNC machining etc ), they typically offer measurement solutions into industries such as aerospace, defence, medical, automotive, oil & gas and research establishments. Responsibilities: Reporting to the UK Sales Manager and working with the small team in the UK, the successful candidate will be responsible for developing sales of the entire product range to both existing and new clients. You will ensure the CRM system is maintained logging visits and opportunities that you find or are working on. This is an active hunting role with some key account management. Products range from £100 to over £350,000 and therefore you will have several 'project driven' opportunities ongoing at the same time. You are to ensure these are worked on closely with regular meetings with the end user to ensure the very best chance of securing orders. Customers can vary considerably in size and therefore you will be engaging on a range of applications, mainly focused on machining and 'metals-use' manufacturing. The sales cycle can be from one week through to months depending on application and spend. This role will also support some resale distributors within the territory who will require additional development and engagement such as notifying them of any special promotions, price increases and new products. You will be required to provide product demos of some products including mobile surface finish testers and 1D/2D height gauges. This is a hybrid home based role with visits to the head office in Bedfordshire when required or requested - roughly a 30/70 split of home office activity with face-to-face meetings with clients and prospects. This role may also require staying away from home from time to time to enable proactive development of the sales area. Where possible, candidates would ideally be in commuting distance of the MK office. Occasional trips to the headquarters in Germany will also be required for training etc. Successful applicants will have at least 3 years' experience in technical sales - if possible, with a metrology / CNC machining awareness (with a demonstrable track record). You will have excellent communication and presentation skills, as well as being able to manage your time effectively and efficiently. This is a professionally facing BD and sales role. Note, consideration could be made for suitably qualified graduates who have an interest in a career in business development and sales. You must be a team player eager to help your colleagues wherever possible. You must be self-motivated, committed and passionate about your job, being polite, professional and punctual. You must have a desire to succeed and achieve goals given to you, and those you set for yourself. Where possible, have an engineering background (within manufacturing such as CNC operation) would be advantageous Previous use of Salesforce CRM, or similar. Proficient in Excel, Word, PowerPoint. Experience of sales development strategies. This is a sales growth targeted role working with an established company which provides a range of products and services. The position comes with a good salary and bonus structure, company car and other benefits. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 06, 2026
Full time
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Shift Manager Salary: Up to £45,000 Location: East Riding Our client, a well-established food manufacturing business in the East Riding is seeking a Shift Manager with General Manager aspirations. This role would suit a Senior Line Leader/Production Supervisor/Shift Manager who is ready to accelerate their career within a structured development path click apply for full job details
Apr 06, 2026
Full time
Shift Manager Salary: Up to £45,000 Location: East Riding Our client, a well-established food manufacturing business in the East Riding is seeking a Shift Manager with General Manager aspirations. This role would suit a Senior Line Leader/Production Supervisor/Shift Manager who is ready to accelerate their career within a structured development path click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Manager, Product Operations Competitive + Bonus + Benefits Slough, UK Permanent full time We are seeking a highly skilled Senior Manager, Product Operations to drive operational excellence across our Product organisation. With millions of users relying on our technology, from payroll to education to accountancy. You will play a key role in ensuring our product strategies translate into scalable, efficient, and commercially effective operations. The Opportunity As Senior Manager, Product Operations, you will operate at a senior leadership level, setting direction for how Product turns strategy into action. You will optimise processes, systems, governance structures, pricing, and performance frameworks ensuring IRIS continues to scale efficiently while delivering exceptional outcomes for customers and the business. You will be a key interface between Product, Commercial, Finance, Technology, Customer, and Executive teams, and will lead high-performing individuals across Product Operations. What You'll Do Lead the operational framework that supports IRIS' Product function. Develop and improve product policies, governance processes, and documentation. Own individual product pricing for selected products or services. Perform market and competitor pricing analysis; design and maintain pricing models. Define KPIs, interpret data, and turn insights into actionable recommendations. Coordinate complex cross-functional work across Product, Sales, Finance, Technology, and Engineering. Oversee systems, workflows, pricing structures, and reporting capabilities. Drive automation and process optimisation to support scalability. Lead and support change programmes, assessing operational impact and readiness. Build, mentor, and lead high-performing Product Operations teams. What We're Looking For Strong background in Product Operations, Product Management, or Commercial Operations. Proven experience in pricing analysis and pricing model development. Excellent commercial, financial, and analytical skills. Deep understanding of product lifecycle operations, governance, and cross-functional delivery. Strong stakeholder influence and relationship-building skills. Experience leading teams and driving complex change initiatives. Strategic mindset with hands-on operational execution ability. Why Join IRIS? Impact: Play a central role in shaping the operational engine behind one of the UK's most widely used software portfolios. Growth: Join a progressive, ambitious Product organisation. Recognition: Work for an employer certified as a Great Place to Work. Innovation: Be part of a company that embraces continuous improvement and transformation. Apply now to shape the future of IRIS' Product Operations and drive meaningful impact across our products and customers. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 06, 2026
Full time
Senior Manager, Product Operations Competitive + Bonus + Benefits Slough, UK Permanent full time We are seeking a highly skilled Senior Manager, Product Operations to drive operational excellence across our Product organisation. With millions of users relying on our technology, from payroll to education to accountancy. You will play a key role in ensuring our product strategies translate into scalable, efficient, and commercially effective operations. The Opportunity As Senior Manager, Product Operations, you will operate at a senior leadership level, setting direction for how Product turns strategy into action. You will optimise processes, systems, governance structures, pricing, and performance frameworks ensuring IRIS continues to scale efficiently while delivering exceptional outcomes for customers and the business. You will be a key interface between Product, Commercial, Finance, Technology, Customer, and Executive teams, and will lead high-performing individuals across Product Operations. What You'll Do Lead the operational framework that supports IRIS' Product function. Develop and improve product policies, governance processes, and documentation. Own individual product pricing for selected products or services. Perform market and competitor pricing analysis; design and maintain pricing models. Define KPIs, interpret data, and turn insights into actionable recommendations. Coordinate complex cross-functional work across Product, Sales, Finance, Technology, and Engineering. Oversee systems, workflows, pricing structures, and reporting capabilities. Drive automation and process optimisation to support scalability. Lead and support change programmes, assessing operational impact and readiness. Build, mentor, and lead high-performing Product Operations teams. What We're Looking For Strong background in Product Operations, Product Management, or Commercial Operations. Proven experience in pricing analysis and pricing model development. Excellent commercial, financial, and analytical skills. Deep understanding of product lifecycle operations, governance, and cross-functional delivery. Strong stakeholder influence and relationship-building skills. Experience leading teams and driving complex change initiatives. Strategic mindset with hands-on operational execution ability. Why Join IRIS? Impact: Play a central role in shaping the operational engine behind one of the UK's most widely used software portfolios. Growth: Join a progressive, ambitious Product organisation. Recognition: Work for an employer certified as a Great Place to Work. Innovation: Be part of a company that embraces continuous improvement and transformation. Apply now to shape the future of IRIS' Product Operations and drive meaningful impact across our products and customers. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 06, 2026
Full time
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Primrose Hill, London Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £32,484 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential. Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations. Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment. Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting. Strong ability to independently manage your workload and schedule while meeting key targets. Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales. Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT'S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £32,484 plus a bonus of up to £8,000 (OTE) and the following benefits: Company car and fuel card iPad and iPhone for use with this role Pension plan and share plan 2 Paid Volunteering days per year 25 days holiday + bank holidays Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc Leading-edge in-house training and development Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website here The closing date for applications is 13/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Apr 06, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Primrose Hill, London Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £32,484 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential. Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations. Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment. Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting. Strong ability to independently manage your workload and schedule while meeting key targets. Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales. Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT'S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £32,484 plus a bonus of up to £8,000 (OTE) and the following benefits: Company car and fuel card iPad and iPhone for use with this role Pension plan and share plan 2 Paid Volunteering days per year 25 days holiday + bank holidays Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc Leading-edge in-house training and development Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website here The closing date for applications is 13/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
SF Recruitment have partnered with an organisation in Coventry who are looking to recruit a permanent Sales Advisor, ideally from the construction industry to operate from one of their sites. Salary: £33,000 Working pattern: either Thurs-Mon 10am-5pm or Saturday - Weds 10am-5pm with 1 weekend off every 4 weeks Responsibilities will include: Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, Ensuring Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development. Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system. Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects. Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets. Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers. Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time.
Apr 06, 2026
Full time
SF Recruitment have partnered with an organisation in Coventry who are looking to recruit a permanent Sales Advisor, ideally from the construction industry to operate from one of their sites. Salary: £33,000 Working pattern: either Thurs-Mon 10am-5pm or Saturday - Weds 10am-5pm with 1 weekend off every 4 weeks Responsibilities will include: Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, Ensuring Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development. Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system. Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects. Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets. Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers. Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time.
Service Service Employment Agency Limited
Bungay, Suffolk
Customer Order Processing Manager Bungay Office Based (due to the location, you would need your own transport) £35,000K 8:30am - 5.00pm Monday to Friday As part of my clients ongoing internal restructure, they are looking for a proactive and highly motivated Customer Order Process (COP) Manager to join their Business Systems team in Bungay. This is a key management role responsible for overseeing our Planning and Data Preparation teams to ensure a seamless, efficient, and high-quality workflow for all customer orders and data. You will ensure customer work is processed smoothly and on time, maximising production efficiency and supporting our factory teams to deliver outstanding service to our clients. Working closely with colleagues across the business, you will manage, support and develop your team while continually improving processes, systems, and collaboration across departments. To be successful, you will be an organised, people-focused leader with excellent decision-making skills, a passion for problem solving, and the ability to influence and build effective relationships across all areas of the business. Role Responsibilities Lead and manage the Planning and Data Preparation teams, ensuring smooth daily operations Manage team structure, workloads, recruitment, training, development and succession planning Handle team communications, performance reviews, one-to-ones, holiday and sickness management Investigate and resolve quality issues, implementing training or process improvements where required Work closely with Customer Service, Sales, Production Control and wider business stakeholders to improve workflow and communication Support automation and systems development initiatives, engaging with IT and project teams Support system testing, process development and documentation of standard operating procedures Provide regular KPI and performance reporting About you: Demonstrable people management experience, ideally within a fast-paced production, manufacturing, or operations environment Experience managing different working patterns (shift, hybrid and part-time staff) Proven experience in workflow, process or systems management Strong communication and influencing skills, with the ability to collaborate across multiple departments and stakeholders Excellent problem-solving ability and confidence to make clear decisions under pressure A proactive and adaptable approach, with the ability to flex to changing priorities Strong IT capability, particularly Microsoft Excel and SharePoint A professional, personable leadership style with the ability to motivate, engage and inspire teams What they can offer you: Contributory Pension Company Sick Pay 26 Days Annual Leave + Bank Holidays Life Assurance Cycle Scheme Free Onsite Car Parking (Subject to Availability) Health & Wellbeing Support This is an excellent opportunity to work for a profession, friendly and well established company where you can really make a difference. Please email Louise your CV and I look forward to hearing from you!
Apr 06, 2026
Full time
Customer Order Processing Manager Bungay Office Based (due to the location, you would need your own transport) £35,000K 8:30am - 5.00pm Monday to Friday As part of my clients ongoing internal restructure, they are looking for a proactive and highly motivated Customer Order Process (COP) Manager to join their Business Systems team in Bungay. This is a key management role responsible for overseeing our Planning and Data Preparation teams to ensure a seamless, efficient, and high-quality workflow for all customer orders and data. You will ensure customer work is processed smoothly and on time, maximising production efficiency and supporting our factory teams to deliver outstanding service to our clients. Working closely with colleagues across the business, you will manage, support and develop your team while continually improving processes, systems, and collaboration across departments. To be successful, you will be an organised, people-focused leader with excellent decision-making skills, a passion for problem solving, and the ability to influence and build effective relationships across all areas of the business. Role Responsibilities Lead and manage the Planning and Data Preparation teams, ensuring smooth daily operations Manage team structure, workloads, recruitment, training, development and succession planning Handle team communications, performance reviews, one-to-ones, holiday and sickness management Investigate and resolve quality issues, implementing training or process improvements where required Work closely with Customer Service, Sales, Production Control and wider business stakeholders to improve workflow and communication Support automation and systems development initiatives, engaging with IT and project teams Support system testing, process development and documentation of standard operating procedures Provide regular KPI and performance reporting About you: Demonstrable people management experience, ideally within a fast-paced production, manufacturing, or operations environment Experience managing different working patterns (shift, hybrid and part-time staff) Proven experience in workflow, process or systems management Strong communication and influencing skills, with the ability to collaborate across multiple departments and stakeholders Excellent problem-solving ability and confidence to make clear decisions under pressure A proactive and adaptable approach, with the ability to flex to changing priorities Strong IT capability, particularly Microsoft Excel and SharePoint A professional, personable leadership style with the ability to motivate, engage and inspire teams What they can offer you: Contributory Pension Company Sick Pay 26 Days Annual Leave + Bank Holidays Life Assurance Cycle Scheme Free Onsite Car Parking (Subject to Availability) Health & Wellbeing Support This is an excellent opportunity to work for a profession, friendly and well established company where you can really make a difference. Please email Louise your CV and I look forward to hearing from you!
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 06, 2026
Seasonal
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh, we are the Largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Store Manager to join our Store, Kinfauns Drive - Drumchapel What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits that include: Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 30% off of food and cinema tickets in all of The Scotsman Group venues across Scotland. Hotel and Apartment discounts. Access to Scotsman Perks Benefit Portal. Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self help. Career development opportunities. Employee of the month recognition and long service awards. The Role As a Store Manager Designate, your role will include: To lead by example, making your store your own, create a welcoming atmosphere for the customers. Ensure all staff members under your supervision are fully trained in every aspect of their job and can carry out their job effectively. Ensure the store is fully stocked, labelled and well merchandised. To comply with all company policies and process and apply corrective action where required. To ensure the store achieve their KPIs such as sales, payroll and targets ensure your cash preparation is completed as per the company procedures. The Person The Ideal candidate will have: a minimum of 2 years retail management experience is desired. Proven track record in managing small and large teams The ability to multi-task and work in a fast -paced environment. Good communication, computer knowledge and numeracy skills essential The Process: If you think this job of Store Manager is the role for you then apply now and a member of the store name team will be in touch
Apr 06, 2026
Full time
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh, we are the Largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Store Manager to join our Store, Kinfauns Drive - Drumchapel What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits that include: Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 30% off of food and cinema tickets in all of The Scotsman Group venues across Scotland. Hotel and Apartment discounts. Access to Scotsman Perks Benefit Portal. Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self help. Career development opportunities. Employee of the month recognition and long service awards. The Role As a Store Manager Designate, your role will include: To lead by example, making your store your own, create a welcoming atmosphere for the customers. Ensure all staff members under your supervision are fully trained in every aspect of their job and can carry out their job effectively. Ensure the store is fully stocked, labelled and well merchandised. To comply with all company policies and process and apply corrective action where required. To ensure the store achieve their KPIs such as sales, payroll and targets ensure your cash preparation is completed as per the company procedures. The Person The Ideal candidate will have: a minimum of 2 years retail management experience is desired. Proven track record in managing small and large teams The ability to multi-task and work in a fast -paced environment. Good communication, computer knowledge and numeracy skills essential The Process: If you think this job of Store Manager is the role for you then apply now and a member of the store name team will be in touch
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place to Work USA About the opportunity Role and responsibilities You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. This will include inspiring, motivating, training the team as well as managing the overall team and their individual performance. You will act as their first point of escalation for any complex challenges or customer complaints. This role will also manage the day to day relationship with our outsourced first line team, ensuring consistent and high-level performance. It will also be responsible for influencing and enacting long term a strategies for bring outsourced team in-house when the time comes. Core component to this role is maintaining a high level of quality and attention to detail in team and your own work. Key Responsibilities: Recruit, hire, train, and mentor a high-performing team of Support Desk Generalists. Conduct regular performance reviews, provide constructive feedback, and identify areas for professional development. Foster a positive and collaborative team environment that encourages open communication and knowledge sharing. Identify training needs for team members and work with Head of Exclaimer Desk to develop personal development plans for all team members Provide consistent and relevant feedback for team members taking an active part in the QA process Motivate and inspire the team to achieve high levels of customer satisfaction and operational excellence. Leading and maintaining our relationship with our outsourced inbound team, looking to remove blockers, understand and drive metrics. Support Operations: Oversee the day-to-day operations of the support team, ensuring efficient and effective resolution of customer issues. Develop and implement best practices and standard operating procedures for desk support team. Monitor key performance indicators (KPI) such as customer satisfaction, resolution times, and first-response resolution rates. Analyse customer feedback and identify areas for improvement in product design, documentation, and support processes. Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. Customer Relationship Management: Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Employ active listening, empathy, and clear communication to calm agitated customers and find mutually agreeable resolutions. Facilitate internal escalations; Coordinate and communicate effectively with other departments (e.g., technical support, sales, legal) to resolve complex customer issues that require cross-functional collaboration. Act as a liaison between customers and internal teams, ensuring timely and appropriate resolution of escalated matters. Build and maintain strong relationships with key customers and partners. Escalate critical customer issues to appropriate internal teams and ensure timely resolution. Proactively identify and address customer concerns. Stakeholder Management: Build strong relationships with key stakeholders, including customers, technical teams, and management. Effectively communicate with stakeholders at all levels, both verbally and in writing. Manage expectations and resolve conflicts. Continuous collaboration with the other teams within Customer Teams Consistently look at ways to improve processes and automate where possible Role Profile At least 5 years' experience in a Management/Leadership role in a Customer Service environment. Intermediate to advanced skills in Excel, Word and Outlook Attention to detail and numerical accuracy Strong communication skills, written and verbal. Ability to manage competing priorities and deliver to deadlines. Experience with Salesforce CRM is advantageous At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
Apr 06, 2026
Full time
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place to Work USA About the opportunity Role and responsibilities You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. This will include inspiring, motivating, training the team as well as managing the overall team and their individual performance. You will act as their first point of escalation for any complex challenges or customer complaints. This role will also manage the day to day relationship with our outsourced first line team, ensuring consistent and high-level performance. It will also be responsible for influencing and enacting long term a strategies for bring outsourced team in-house when the time comes. Core component to this role is maintaining a high level of quality and attention to detail in team and your own work. Key Responsibilities: Recruit, hire, train, and mentor a high-performing team of Support Desk Generalists. Conduct regular performance reviews, provide constructive feedback, and identify areas for professional development. Foster a positive and collaborative team environment that encourages open communication and knowledge sharing. Identify training needs for team members and work with Head of Exclaimer Desk to develop personal development plans for all team members Provide consistent and relevant feedback for team members taking an active part in the QA process Motivate and inspire the team to achieve high levels of customer satisfaction and operational excellence. Leading and maintaining our relationship with our outsourced inbound team, looking to remove blockers, understand and drive metrics. Support Operations: Oversee the day-to-day operations of the support team, ensuring efficient and effective resolution of customer issues. Develop and implement best practices and standard operating procedures for desk support team. Monitor key performance indicators (KPI) such as customer satisfaction, resolution times, and first-response resolution rates. Analyse customer feedback and identify areas for improvement in product design, documentation, and support processes. Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. Customer Relationship Management: Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Employ active listening, empathy, and clear communication to calm agitated customers and find mutually agreeable resolutions. Facilitate internal escalations; Coordinate and communicate effectively with other departments (e.g., technical support, sales, legal) to resolve complex customer issues that require cross-functional collaboration. Act as a liaison between customers and internal teams, ensuring timely and appropriate resolution of escalated matters. Build and maintain strong relationships with key customers and partners. Escalate critical customer issues to appropriate internal teams and ensure timely resolution. Proactively identify and address customer concerns. Stakeholder Management: Build strong relationships with key stakeholders, including customers, technical teams, and management. Effectively communicate with stakeholders at all levels, both verbally and in writing. Manage expectations and resolve conflicts. Continuous collaboration with the other teams within Customer Teams Consistently look at ways to improve processes and automate where possible Role Profile At least 5 years' experience in a Management/Leadership role in a Customer Service environment. Intermediate to advanced skills in Excel, Word and Outlook Attention to detail and numerical accuracy Strong communication skills, written and verbal. Ability to manage competing priorities and deliver to deadlines. Experience with Salesforce CRM is advantageous At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: Account Manager Reports to: Sales Manager Location: Covering the North East region Overview To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category up selling. To represent the company to the market and to represent the market to the company. Main Duties • Manage and grow a portfolio of existing customer accounts • Build strong relationships with clients and understand their business needs • Identify opportunities to upsell and cross-sell products/services • Develop and implement sales strategies to achieve targets • Prospect and generate new business leads • Prepare quotations, proposals, and negotiate contracts • Conduct client meetings, presentations, and regular follow-ups • Work closely with internal teams to ensure customer satisfaction and timely delivery • Maintain accurate records of sales activity using CRM systems • Monitor market trends, competitor activity, and customer feedback Knowledge and Experience: • Proven experience in sales, account management, or business development • Strong communication, negotiation, and relationship-building skills • Target-driven with a track record of meeting or exceeding sales goals • Ability to manage multiple accounts and prioritise workload effectively • Commercial awareness and a customer-focused approach • Confident using CRM systems and Microsoft Office • Experience in hospitality sector is desirable but not essential LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
Apr 06, 2026
Full time
Job Title: Account Manager Reports to: Sales Manager Location: Covering the North East region Overview To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category up selling. To represent the company to the market and to represent the market to the company. Main Duties • Manage and grow a portfolio of existing customer accounts • Build strong relationships with clients and understand their business needs • Identify opportunities to upsell and cross-sell products/services • Develop and implement sales strategies to achieve targets • Prospect and generate new business leads • Prepare quotations, proposals, and negotiate contracts • Conduct client meetings, presentations, and regular follow-ups • Work closely with internal teams to ensure customer satisfaction and timely delivery • Maintain accurate records of sales activity using CRM systems • Monitor market trends, competitor activity, and customer feedback Knowledge and Experience: • Proven experience in sales, account management, or business development • Strong communication, negotiation, and relationship-building skills • Target-driven with a track record of meeting or exceeding sales goals • Ability to manage multiple accounts and prioritise workload effectively • Commercial awareness and a customer-focused approach • Confident using CRM systems and Microsoft Office • Experience in hospitality sector is desirable but not essential LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
Purchasing Manager Annual Salary: £50-65k per annum Location: Wandsworth, London, UK Job Type: Office based (possible hybrid of 1 - 2 days available later on) Hours: 8:00am - 4:30pm (or 30 minutes earlier or later start) We are seeking a highly skilled and motivated Purchasing Manager to join our dynamic team. The successful candidate will be responsible for overseeing supplier relationships, managing contracts, and focusing on pricing strategies and cost reduction. This role requires strong negotiation skills, excellent leadership abilities, and a deep understanding of supply chain management. Day-to-day of the role: Manage direct purchases from our global network of suppliers and partners. Lead and manage a small team of purchasing professionals, providing guidance, training, and performance evaluations. Develop and implement purchasing strategies to ensure timely and cost-effective procurement and supplier management. Collaborate with the Operations Director and Head of Supply Chain to align purchasing activities with overall business objectives. Utilise tools such as QBR and Scorecards to maintain strong relationships with suppliers to ensure reliability, quality, and competitive pricing. Monitor market trends and pricing fluctuations to make informed purchasing decisions. Evaluate supplier bids and proposals to determine the most advantageous pricing and terms. Work closely with production, planning, logistics, sourcing, and finance teams to ensure alignment and effective communication. Identify and mitigate risks related to supplier relationships and pricing strategies. Utilise procurement software and tools to enhance efficiency and accuracy in purchasing processes. Prepare and present regular reports on purchasing performance, pricing trends, and KPIs to senior management. Continuously improve purchasing processes and methodologies to drive operational excellence. Required Skills & Qualifications: At least 5 years of proven experience in purchasing and supplier management, preferably within the manufacturing industry. Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, or a related field; OR relevant professional qualification (e.g., CIPS part/complete qualified, APICS). Experience with global supply chains. Proven negotiation and contract management abilities. Proficiency in ERP, procurement software, and tools (e.g., SAP, Excel). Benefits: Company pension Sick pay Casual dress Private medical insurance Cycle to Work Scheme Company events Benefit Hub Breakfast Club Company Social Clubs
Apr 06, 2026
Full time
Purchasing Manager Annual Salary: £50-65k per annum Location: Wandsworth, London, UK Job Type: Office based (possible hybrid of 1 - 2 days available later on) Hours: 8:00am - 4:30pm (or 30 minutes earlier or later start) We are seeking a highly skilled and motivated Purchasing Manager to join our dynamic team. The successful candidate will be responsible for overseeing supplier relationships, managing contracts, and focusing on pricing strategies and cost reduction. This role requires strong negotiation skills, excellent leadership abilities, and a deep understanding of supply chain management. Day-to-day of the role: Manage direct purchases from our global network of suppliers and partners. Lead and manage a small team of purchasing professionals, providing guidance, training, and performance evaluations. Develop and implement purchasing strategies to ensure timely and cost-effective procurement and supplier management. Collaborate with the Operations Director and Head of Supply Chain to align purchasing activities with overall business objectives. Utilise tools such as QBR and Scorecards to maintain strong relationships with suppliers to ensure reliability, quality, and competitive pricing. Monitor market trends and pricing fluctuations to make informed purchasing decisions. Evaluate supplier bids and proposals to determine the most advantageous pricing and terms. Work closely with production, planning, logistics, sourcing, and finance teams to ensure alignment and effective communication. Identify and mitigate risks related to supplier relationships and pricing strategies. Utilise procurement software and tools to enhance efficiency and accuracy in purchasing processes. Prepare and present regular reports on purchasing performance, pricing trends, and KPIs to senior management. Continuously improve purchasing processes and methodologies to drive operational excellence. Required Skills & Qualifications: At least 5 years of proven experience in purchasing and supplier management, preferably within the manufacturing industry. Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, or a related field; OR relevant professional qualification (e.g., CIPS part/complete qualified, APICS). Experience with global supply chains. Proven negotiation and contract management abilities. Proficiency in ERP, procurement software, and tools (e.g., SAP, Excel). Benefits: Company pension Sick pay Casual dress Private medical insurance Cycle to Work Scheme Company events Benefit Hub Breakfast Club Company Social Clubs
