Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
Feb 05, 2026
Full time
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
Account Exec / Customer Success Manager - Finance Aviation Sector Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They bring together the talent and experience of some of the industry's leading players to provide a fresh perspective on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec / Customer Success Manager As a Account Exec / Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current product usage and to identify opportunities to cross-sell and upsell Requirements for this Account Exec / Customer Success Manager role 1-3 years' experience in customer success or account management (within the business intelligence space) Experience of rebooking and upselling existing clients Detail oriented and analytical Energetic, Confident, Creative and Ambitious Strong communication and presentation skills (both written and verbal) Pro-Active, Organised, Team player If you fulfil the above requirements are interested in the role, please apply.
Feb 05, 2026
Full time
Account Exec / Customer Success Manager - Finance Aviation Sector Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They bring together the talent and experience of some of the industry's leading players to provide a fresh perspective on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec / Customer Success Manager As a Account Exec / Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current product usage and to identify opportunities to cross-sell and upsell Requirements for this Account Exec / Customer Success Manager role 1-3 years' experience in customer success or account management (within the business intelligence space) Experience of rebooking and upselling existing clients Detail oriented and analytical Energetic, Confident, Creative and Ambitious Strong communication and presentation skills (both written and verbal) Pro-Active, Organised, Team player If you fulfil the above requirements are interested in the role, please apply.
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK Job Description Posted Tuesday 3 February 2026 at 01:00 We have an exciting opportunity for a Store Manager to join our store in Lakeside Kids! Being a Kids Store Manager is as much to do with the newest generation as it is with their parents. By developing and motivating a knowledgeable and passionate team, you can help create a seamless shopping experience for everyone involved. About the role - Nurturing a culture of delivering the most exceptional shopping experience on the high street making our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish Coaching and developing your team to exceed every expectation in product knowledge, fit, style and care Leading by example in managing people at all levels Recruiting and training new talent Setting goals, achieving targets and driving KPIs Striving for operational excellence Celebrating achievements Promoting the schuh brand through our values: Authentic, Inclusive, Collaborative, Brave, Passionate, Unique Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines Liaising with HO Departments when needed Adhering to company policies and guidelines About the person - Enthusiastic, motivational and ready for anything Optimistic and energetic Prepared to work hard Passionate about retail/customer service/footwear Lead from the front Keen eye for detail and commerciality Proven track record of leadership Personal values align with company values Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role. About the perks/benefits - Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work 34 days holiday (including bank holidays) each year with flexibility to buy and sell holidays Your birthday off to celebrate you Flexible working hours / contracts to work when suits you Perk platform for hundreds of discounts Manage, save and access your wages as you earn them to get paid your way Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services. A pension scheme to help you save for the future Development and progression opportunities across store and Head Office Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI Ability to unlock monthly monetary incentive based on store performance Opportunity to be a part of our company Purpose Groups About schuh - At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK
Feb 05, 2026
Full time
Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK Job Description Posted Tuesday 3 February 2026 at 01:00 We have an exciting opportunity for a Store Manager to join our store in Lakeside Kids! Being a Kids Store Manager is as much to do with the newest generation as it is with their parents. By developing and motivating a knowledgeable and passionate team, you can help create a seamless shopping experience for everyone involved. About the role - Nurturing a culture of delivering the most exceptional shopping experience on the high street making our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish Coaching and developing your team to exceed every expectation in product knowledge, fit, style and care Leading by example in managing people at all levels Recruiting and training new talent Setting goals, achieving targets and driving KPIs Striving for operational excellence Celebrating achievements Promoting the schuh brand through our values: Authentic, Inclusive, Collaborative, Brave, Passionate, Unique Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines Liaising with HO Departments when needed Adhering to company policies and guidelines About the person - Enthusiastic, motivational and ready for anything Optimistic and energetic Prepared to work hard Passionate about retail/customer service/footwear Lead from the front Keen eye for detail and commerciality Proven track record of leadership Personal values align with company values Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role. About the perks/benefits - Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work 34 days holiday (including bank holidays) each year with flexibility to buy and sell holidays Your birthday off to celebrate you Flexible working hours / contracts to work when suits you Perk platform for hundreds of discounts Manage, save and access your wages as you earn them to get paid your way Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services. A pension scheme to help you save for the future Development and progression opportunities across store and Head Office Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI Ability to unlock monthly monetary incentive based on store performance Opportunity to be a part of our company Purpose Groups About schuh - At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK
Customer Success Manager - Health Tech SaaS Health Tech Surrey (Hybrid) Up to £40,000 + Bonus Our client is a marketing leading Health Tech SaaS business powering thousands of users through a genuinely smart, data led platform. Profitable, scaling, and investing heavily in product and automation, they're now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight led, and built around impact, not endless calls. What you'll do Own a portfolio of digital led customers using one to many engagement Drive adoption, retention, and value through automated lifecycle programmes Execute onboarding, adoption, maturity, and renewal readiness communications Reduce churn through targeted digital interventions Partner with Product, Marketing, and Ops to deliver seamless journeys Deliver digital campaigns (email, in app, webinars, product comms) Maintain strong CRM hygiene (HubSpot) Report on engagement, adoption, and programme effectiveness What you'll bring Experience in Customer Success OR Account Management in SaaS Proven background in digital or scaled engagement models Strong analytical mindset with confidence using usage data Hands on CRM experience (HubSpot or Salesforce) Excellent written communication skills Process driven, organised, and commercially minded Comfortable operating beyond 1:1 customer management Get in touch to find out more - Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Feb 05, 2026
Full time
Customer Success Manager - Health Tech SaaS Health Tech Surrey (Hybrid) Up to £40,000 + Bonus Our client is a marketing leading Health Tech SaaS business powering thousands of users through a genuinely smart, data led platform. Profitable, scaling, and investing heavily in product and automation, they're now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight led, and built around impact, not endless calls. What you'll do Own a portfolio of digital led customers using one to many engagement Drive adoption, retention, and value through automated lifecycle programmes Execute onboarding, adoption, maturity, and renewal readiness communications Reduce churn through targeted digital interventions Partner with Product, Marketing, and Ops to deliver seamless journeys Deliver digital campaigns (email, in app, webinars, product comms) Maintain strong CRM hygiene (HubSpot) Report on engagement, adoption, and programme effectiveness What you'll bring Experience in Customer Success OR Account Management in SaaS Proven background in digital or scaled engagement models Strong analytical mindset with confidence using usage data Hands on CRM experience (HubSpot or Salesforce) Excellent written communication skills Process driven, organised, and commercially minded Comfortable operating beyond 1:1 customer management Get in touch to find out more - Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Customer Category Manager Location: Market Drayton (Hybrid) Contract Type: Full-time, Permanent Bring your passion for category growth and data-driven storytelling to M ller. At M ller, we're proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you'll be at the heart of our commercial strategy-building trusted customer partnerships, unlocking category growth and championing the M ller brand through insight-led thinking. What You'll Do Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online). Act as the primary category contact for your customer base, supported by a clear external contact strategy. Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights. Represent the voice of the customer and category in brand development, acting as a Brand Champion. Support a coaching culture, encouraging team development and collaboration. Contribute to strategic business processes including SBRs, account planning and JBPs. Analyse data to identify trends and opportunities, turning insights into compelling commercial stories. What You'll Bring A bachelor's degree or equivalent experience. A confident, articulate and adaptable communication style. A positive, can-do mindset with the ability to build strong stakeholder relationships. Curiosity and creativity in presenting a compelling vision for growth. A keen eye for detail, with the ability to think strategically and challenge the status quo. A self-motivated approach and a desire to support both personal and team development. Desirable experience includes: Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury's SIP). Presentation and negotiation skills. Basic leadership experience and a strong understanding of commercial processes. Why M ller? We're a values-led business with a passion for quality, innovation and our people. When you join M ller, you're not just taking a job - you're becoming part of a team that's proud to make products people love. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that's built on trust, insight and growth.
Feb 05, 2026
Full time
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Customer Category Manager Location: Market Drayton (Hybrid) Contract Type: Full-time, Permanent Bring your passion for category growth and data-driven storytelling to M ller. At M ller, we're proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you'll be at the heart of our commercial strategy-building trusted customer partnerships, unlocking category growth and championing the M ller brand through insight-led thinking. What You'll Do Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online). Act as the primary category contact for your customer base, supported by a clear external contact strategy. Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights. Represent the voice of the customer and category in brand development, acting as a Brand Champion. Support a coaching culture, encouraging team development and collaboration. Contribute to strategic business processes including SBRs, account planning and JBPs. Analyse data to identify trends and opportunities, turning insights into compelling commercial stories. What You'll Bring A bachelor's degree or equivalent experience. A confident, articulate and adaptable communication style. A positive, can-do mindset with the ability to build strong stakeholder relationships. Curiosity and creativity in presenting a compelling vision for growth. A keen eye for detail, with the ability to think strategically and challenge the status quo. A self-motivated approach and a desire to support both personal and team development. Desirable experience includes: Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury's SIP). Presentation and negotiation skills. Basic leadership experience and a strong understanding of commercial processes. Why M ller? We're a values-led business with a passion for quality, innovation and our people. When you join M ller, you're not just taking a job - you're becoming part of a team that's proud to make products people love. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that's built on trust, insight and growth.
Overview Deputy Manager - Swindon - 39 Hours We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Key responsibilities Inspiring and leading your team to create a fun, engaging, and customer-focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the store's overall success. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? We'd love to hear from you if you: Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well-being, including: Annual bonus opportunities. 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. We read our Values & Behaviours and our benefits by reading our materials. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait-apply now! We may close the vacancy early due to high interest.
Feb 05, 2026
Full time
Overview Deputy Manager - Swindon - 39 Hours We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Key responsibilities Inspiring and leading your team to create a fun, engaging, and customer-focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the store's overall success. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? We'd love to hear from you if you: Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well-being, including: Annual bonus opportunities. 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. We read our Values & Behaviours and our benefits by reading our materials. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait-apply now! We may close the vacancy early due to high interest.
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
EP Group - National Account Manager EP Group is an award winning, global packaging manufacturer with production facilities across Europe and South East Asia. Our global headquarters in Birmingham is home to our dedicated paper manufacturing division providing a wide range of food packaging products for the likes of McDonalds, Amazon, Marks & Spencer and Greggs click apply for full job details
Feb 05, 2026
Full time
EP Group - National Account Manager EP Group is an award winning, global packaging manufacturer with production facilities across Europe and South East Asia. Our global headquarters in Birmingham is home to our dedicated paper manufacturing division providing a wide range of food packaging products for the likes of McDonalds, Amazon, Marks & Spencer and Greggs click apply for full job details
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 05, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Store Manager - Doncaster page is loaded Store Manager - Doncasterlocations: Doncaster, AUStime type: Full timeposted on: Posted Todayjob requisition id: R-109399At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years' experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Feb 05, 2026
Full time
Store Manager - Doncaster page is loaded Store Manager - Doncasterlocations: Doncaster, AUStime type: Full timeposted on: Posted Todayjob requisition id: R-109399At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years' experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience More about the role Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We're looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We're particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard. What we look for Experience in beauty retail and people leadership Able to control and meet sales and performance targets with outstanding planning and organising skills Experience of using data provided to make sound commercial and business decisions Ability to work collaboratively within a feedback culture Team coaching and development Ability to demonstrate outstanding communication and operational skills Leadership skills to achieve personal and business success. Good IT Skills Flexibility to work across Sunday to Saturday is required.
Feb 05, 2026
Full time
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience More about the role Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We're looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We're particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard. What we look for Experience in beauty retail and people leadership Able to control and meet sales and performance targets with outstanding planning and organising skills Experience of using data provided to make sound commercial and business decisions Ability to work collaboratively within a feedback culture Team coaching and development Ability to demonstrate outstanding communication and operational skills Leadership skills to achieve personal and business success. Good IT Skills Flexibility to work across Sunday to Saturday is required.
Customer Success Associate at Street Group Overview Street Group, one of the fastest growing PropTech companies in the UK, is hiring a Customer Success Associate to join its Manchester based team. This full time hybrid role offers a competitive salary of up to £30,000 (with uncapped OTE up to £35,000), a generous benefits package, and the chance to work on award winning technology that's transforming the property industry. If you're a proactive communicator with a passion for customer success and a desire to make a meaningful impact, this opportunity offers a dynamic career path in a high growth tech environment. Key Information Job Title: Customer Success Associate Company: Street Group Location: Manchester, England, United Kingdom Work Type: Full Time, Hybrid (up to 2 days WFH) Salary: Up to £30,000 per annum (OTE £35,000 uncapped) Contract Type: Permanent Application Deadline: Rolling (early application encouraged) About Street Group Founded in 2015 by siblings Tom and Heather Staff, Street Group is an award winning PropTech company on a mission to improve the property industry for everyone involved in buying, selling, renting, and letting. Their flagship product, Spectre, is a multi award winning instruction generation tool that delivers an average ROI of over 3000% for estate agents. Street Group's technology empowers thousands of UK estate agencies by streamlining operations, generating leads, and enhancing customer experiences. The company fosters a culture of innovation, inclusivity, and continuous growth. Job Description As a Customer Success Associate, you'll ensure clients get the most out of Spectre, Street Group's leading prospecting tool. You'll onboard new clients, provide technical support, and deliver strategic guidance to help customers achieve their goals. This fast paced role offers variety and autonomy. You'll collaborate with cross functional teams, contribute to product development, and help shape the future of customer success at Street Group. Key Responsibilities Onboard new clients and guide them through Spectre setup Conduct strategy calls and training sessions to maximise product value Provide technical support via phone and email Proactively identify and resolve customer issues Relay feedback to product and business teams Collaborate with sales and tech teams on feature development Upsell additional products and services to existing clients Candidate Requirements A background in Customer Success or Account Management A passion for delivering exceptional customer experiences Excellent written and verbal communication skills Motivation to work independently and contribute to a growing business Strong organisational skills and attention to detail Comfort with modern digital tools and systems Benefits Hybrid working (up to 2 days WFH) £1,000 holiday bonus after one year (tax covered) £500 annual learning and development budget Birthday leave - enjoy your special day off, paid Two paid volunteering days per year Enhanced maternity, paternity, and adoption pay Mental health and well being support via Health Assured Regular wellness initiatives and activities Public transport season ticket loans Paid menopause leave Holiday buying scheme Cycle to work scheme Electric car salary sacrifice scheme Climate positive company culture Relaxed office environment - dogs welcome Fully stocked fridge and Friday drinks Team off sites, events, and happy hours Opportunity to work on cutting edge technology Be part of a mission driven team improving the property industry Interview Process Introductory call with a Talent team member Interview with the Head of Customer Success and a Senior Customer Success Manager Final interview with the VP of Customer Success and a Senior Customer Success Manager Street Group is committed to making interviews inclusive. If you need adjustments or accommodations, you're encouraged to share your needs. How to Apply Click here to Submit your application directly through Street Group's careers page. Include your CV and a brief cover letter that highlights your relevant experience and enthusiasm for the role. Applications are reviewed on a rolling basis, so early submission is recommended.
Feb 05, 2026
Full time
Customer Success Associate at Street Group Overview Street Group, one of the fastest growing PropTech companies in the UK, is hiring a Customer Success Associate to join its Manchester based team. This full time hybrid role offers a competitive salary of up to £30,000 (with uncapped OTE up to £35,000), a generous benefits package, and the chance to work on award winning technology that's transforming the property industry. If you're a proactive communicator with a passion for customer success and a desire to make a meaningful impact, this opportunity offers a dynamic career path in a high growth tech environment. Key Information Job Title: Customer Success Associate Company: Street Group Location: Manchester, England, United Kingdom Work Type: Full Time, Hybrid (up to 2 days WFH) Salary: Up to £30,000 per annum (OTE £35,000 uncapped) Contract Type: Permanent Application Deadline: Rolling (early application encouraged) About Street Group Founded in 2015 by siblings Tom and Heather Staff, Street Group is an award winning PropTech company on a mission to improve the property industry for everyone involved in buying, selling, renting, and letting. Their flagship product, Spectre, is a multi award winning instruction generation tool that delivers an average ROI of over 3000% for estate agents. Street Group's technology empowers thousands of UK estate agencies by streamlining operations, generating leads, and enhancing customer experiences. The company fosters a culture of innovation, inclusivity, and continuous growth. Job Description As a Customer Success Associate, you'll ensure clients get the most out of Spectre, Street Group's leading prospecting tool. You'll onboard new clients, provide technical support, and deliver strategic guidance to help customers achieve their goals. This fast paced role offers variety and autonomy. You'll collaborate with cross functional teams, contribute to product development, and help shape the future of customer success at Street Group. Key Responsibilities Onboard new clients and guide them through Spectre setup Conduct strategy calls and training sessions to maximise product value Provide technical support via phone and email Proactively identify and resolve customer issues Relay feedback to product and business teams Collaborate with sales and tech teams on feature development Upsell additional products and services to existing clients Candidate Requirements A background in Customer Success or Account Management A passion for delivering exceptional customer experiences Excellent written and verbal communication skills Motivation to work independently and contribute to a growing business Strong organisational skills and attention to detail Comfort with modern digital tools and systems Benefits Hybrid working (up to 2 days WFH) £1,000 holiday bonus after one year (tax covered) £500 annual learning and development budget Birthday leave - enjoy your special day off, paid Two paid volunteering days per year Enhanced maternity, paternity, and adoption pay Mental health and well being support via Health Assured Regular wellness initiatives and activities Public transport season ticket loans Paid menopause leave Holiday buying scheme Cycle to work scheme Electric car salary sacrifice scheme Climate positive company culture Relaxed office environment - dogs welcome Fully stocked fridge and Friday drinks Team off sites, events, and happy hours Opportunity to work on cutting edge technology Be part of a mission driven team improving the property industry Interview Process Introductory call with a Talent team member Interview with the Head of Customer Success and a Senior Customer Success Manager Final interview with the VP of Customer Success and a Senior Customer Success Manager Street Group is committed to making interviews inclusive. If you need adjustments or accommodations, you're encouraged to share your needs. How to Apply Click here to Submit your application directly through Street Group's careers page. Include your CV and a brief cover letter that highlights your relevant experience and enthusiasm for the role. Applications are reviewed on a rolling basis, so early submission is recommended.
Area Sales Manager South East £45 000 DOE plus bonus Do you want to work for a brand name, of a product you will all know and recognise? We have almost 50 years experience in our ever-growing marketplaces, you will find our products in Tool Station, Wickes, and Travis Perkins just to name a few click apply for full job details
Feb 05, 2026
Full time
Area Sales Manager South East £45 000 DOE plus bonus Do you want to work for a brand name, of a product you will all know and recognise? We have almost 50 years experience in our ever-growing marketplaces, you will find our products in Tool Station, Wickes, and Travis Perkins just to name a few click apply for full job details
A leading educational software company in Exeter is seeking a Customer Success Manager to enhance customer satisfaction and engagement. The role involves managing a portfolio of Trusts, delivering training, and ensuring product integration. Ideal candidates will have strong backgrounds in SaaS account management and education. This position offers a salary of up to £40,000 with additional benefits, including health insurance and generous holiday allowances.
Feb 05, 2026
Full time
A leading educational software company in Exeter is seeking a Customer Success Manager to enhance customer satisfaction and engagement. The role involves managing a portfolio of Trusts, delivering training, and ensuring product integration. Ideal candidates will have strong backgrounds in SaaS account management and education. This position offers a salary of up to £40,000 with additional benefits, including health insurance and generous holiday allowances.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager - REMOTE. In this role, you will play a pivotal role in shaping and enhancing customer experiences for our largest and most complex clients across the EMEA region. Your efforts will drive product adoption, health, and long term value, ensuring that diverse enterprise customers-from high growth teams to established public companies-receive the best possible support. You'll gain a deep understanding of our solutions to help clients integrate them effectively into their hiring workflows, achieving significant hiring excellence and success. Accountabilities Develop and maintain strategic relationships with 20 enterprise customers, exceeding $2m in total ARR. Drive product adoption and ensure favorable customer health through proactive engagement. Collaborate with cross functional partners to deliver cohesive outcomes for customers. Create tailored training and configurations based on customer needs and challenges. Anticipate client needs by deeply understanding our product and industry intricacies. Requirements At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Proficiency in handling complex, configurable products and driving customer enablement. Strong communication skills, capable of conveying complex ideas simply to diverse stakeholders. Experience working closely with Sales, Product, Support, and Operations teams. Detail oriented with a knack for maintaining accurate CRM updates and follow ups. Benefits Emphasis on high quality work and avoiding shortcuts. 10 year exercise window for stock options without pressure to purchase immediately. Unlimited PTO policy encouraging regular vacations. Fully paid family leave of twelve weeks in the US. Generous budget for equipment, software, and office furniture. $100/month education budget, plus coverage for conferences with approval. Private medical insurance based on the region. Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!
Feb 05, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager - REMOTE. In this role, you will play a pivotal role in shaping and enhancing customer experiences for our largest and most complex clients across the EMEA region. Your efforts will drive product adoption, health, and long term value, ensuring that diverse enterprise customers-from high growth teams to established public companies-receive the best possible support. You'll gain a deep understanding of our solutions to help clients integrate them effectively into their hiring workflows, achieving significant hiring excellence and success. Accountabilities Develop and maintain strategic relationships with 20 enterprise customers, exceeding $2m in total ARR. Drive product adoption and ensure favorable customer health through proactive engagement. Collaborate with cross functional partners to deliver cohesive outcomes for customers. Create tailored training and configurations based on customer needs and challenges. Anticipate client needs by deeply understanding our product and industry intricacies. Requirements At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Proficiency in handling complex, configurable products and driving customer enablement. Strong communication skills, capable of conveying complex ideas simply to diverse stakeholders. Experience working closely with Sales, Product, Support, and Operations teams. Detail oriented with a knack for maintaining accurate CRM updates and follow ups. Benefits Emphasis on high quality work and avoiding shortcuts. 10 year exercise window for stock options without pressure to purchase immediately. Unlimited PTO policy encouraging regular vacations. Fully paid family leave of twelve weeks in the US. Generous budget for equipment, software, and office furniture. $100/month education budget, plus coverage for conferences with approval. Private medical insurance based on the region. Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Systems Engineer / Team Lead Location: Rochester Salary: Up to £65,000 dependent on skills and experience. We are recruiting for a range of technical and team leading positions What you'll be doing: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects Your skills and experiences: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering Team: We are looking for experienced and dynamic individuals to step up and provide coordination and strategy for execution of the systems engineering on one or more projects. This role will provide support to the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Field Sales Executive/Area sales Manager Location - Covering the Midlands and Parts of Wales you will ideally be situated in Birmingham, Coventry, Northampton, or Warwick Opportunity to work for a well established manufacturer of premium products who sell to a wide range of industries. This role is a consultative sales role for an experienced Field Sales Executive to sell into a wide range of indust click apply for full job details
Feb 05, 2026
Full time
Field Sales Executive/Area sales Manager Location - Covering the Midlands and Parts of Wales you will ideally be situated in Birmingham, Coventry, Northampton, or Warwick Opportunity to work for a well established manufacturer of premium products who sell to a wide range of industries. This role is a consultative sales role for an experienced Field Sales Executive to sell into a wide range of indust click apply for full job details
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition now consists of a network of 1,700 convenience stores nationwide, including both company owned and franchise locations. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact danielle. .
Feb 05, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition now consists of a network of 1,700 convenience stores nationwide, including both company owned and franchise locations. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact danielle. .
