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NOV
Design Engineer
NOV
Job Description About the Role As a Design Engineer , you will leverage your technical expertise and professional experience to deliver industrial equipment solutions, primarily focusing on pumping, grinding, and screening systems. Working under the guidance of the Engineering Manager, this role involves market research, concept creation, and detailed design. You will contribute to product improvement and customer-centric innovations while ensuring compliance with engineering standards and commercial viability. This position demands strong collaboration with global commercial and manufacturing teams and requires the ability to convert client-driven requirements into profitable and efficient solutions. About the Company NOV is a global leader in providing technology-driven solutions to the energy industry. We deliver innovative equipment and components used in oil and gas drilling and production operations, industrial and renewable sectors. Our commitment to excellence drives us to constantly evolve and enhance our product offerings to better serve our customers worldwide. What We Offer Opportunity to work on diverse and exciting engineering projects Collaborative, inclusive, and innovative work environment Professional growth and development opportunities Access to cutting-edge tools and technologies Key Responsibilities Maintain a strong awareness of global market trends and demands Innovate, design, and develop customer-centric equipment solutions Simplify new and existing product designs to reduce costs and improve production throughput Conduct engineering analyses such as FEA and hand calculations to support modifications and upgrades Produce and review mechanical engineering documentation Ensure all outputs comply with company policies and regulatory standards Participate in internal design reviews and understand their commercial implications Maintain thorough and accurate project documentation Adhere to internal checking, approval, and Engineering Change Procedures Prioritize customer care and uphold quality standards Investigate and resolve engineering queries in a timely and technically sound manner Qualifications & Skills HND in an Engineering discipline or equivalent (Essential) Tertiary education in an Engineering discipline (Desirable) Proficient in 3D CAD software for engineering design and drawings Strong understanding of mechanical engineering principles and related calculations Familiarity with Design for Manufacture, Assembly, and Maintenance Knowledge of industry materials and their applications Understanding of regulatory standards including Machinery (Safety) Directive, PED, ATEX, and REACH Proficient in Microsoft Excel, Word, and Outlook Why Join Us? Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
May 02, 2026
Full time
Job Description About the Role As a Design Engineer , you will leverage your technical expertise and professional experience to deliver industrial equipment solutions, primarily focusing on pumping, grinding, and screening systems. Working under the guidance of the Engineering Manager, this role involves market research, concept creation, and detailed design. You will contribute to product improvement and customer-centric innovations while ensuring compliance with engineering standards and commercial viability. This position demands strong collaboration with global commercial and manufacturing teams and requires the ability to convert client-driven requirements into profitable and efficient solutions. About the Company NOV is a global leader in providing technology-driven solutions to the energy industry. We deliver innovative equipment and components used in oil and gas drilling and production operations, industrial and renewable sectors. Our commitment to excellence drives us to constantly evolve and enhance our product offerings to better serve our customers worldwide. What We Offer Opportunity to work on diverse and exciting engineering projects Collaborative, inclusive, and innovative work environment Professional growth and development opportunities Access to cutting-edge tools and technologies Key Responsibilities Maintain a strong awareness of global market trends and demands Innovate, design, and develop customer-centric equipment solutions Simplify new and existing product designs to reduce costs and improve production throughput Conduct engineering analyses such as FEA and hand calculations to support modifications and upgrades Produce and review mechanical engineering documentation Ensure all outputs comply with company policies and regulatory standards Participate in internal design reviews and understand their commercial implications Maintain thorough and accurate project documentation Adhere to internal checking, approval, and Engineering Change Procedures Prioritize customer care and uphold quality standards Investigate and resolve engineering queries in a timely and technically sound manner Qualifications & Skills HND in an Engineering discipline or equivalent (Essential) Tertiary education in an Engineering discipline (Desirable) Proficient in 3D CAD software for engineering design and drawings Strong understanding of mechanical engineering principles and related calculations Familiarity with Design for Manufacture, Assembly, and Maintenance Knowledge of industry materials and their applications Understanding of regulatory standards including Machinery (Safety) Directive, PED, ATEX, and REACH Proficient in Microsoft Excel, Word, and Outlook Why Join Us? Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Zachary Daniels Recruitment
Store Manager
Zachary Daniels Recruitment
STORE MANAGER LUXURY BEAUTY LONDON UP TO 50,000 Are you passionate about luxury skincare or wellness, and delivering exceptional client experiences? Zachary Daniels Recruitment has partnered with a prestigious beauty brand to find a dynamic and entrepreneurial Store Manager to lead their flagship boutique in Central London . This is more than just a management role - it's an opportunity to represent a globally celebrated brand at the forefront of botanical skincare, cosmetics, and fragrance innovation. As Store Manager , you'll be responsible for upholding impeccable service standards, driving commercial performance, and leading a team of expert Beauty Therapists with confidence and care. What's in it for you? Up to 50,000 + Commission + Bonus Generous product discount No Sunday working Uniform allowance Ongoing development and access to exclusive global brand events And much more Your Role as Store Manager: Oversee day-to-day operations of the boutique and treatment rooms, ensuring a luxurious and seamless customer journey. Inspire and develop a high-performing team, cultivating a strong service culture and collaborative spirit. Drive business growth through personalised clienteling, in-store events, and strong local networking. Maintain operational excellence in stock management, scheduling, and adherence to treatment protocols. Execute impactful client experiences and brand activations within the boutique. Build and maintain partnerships with nearby luxury businesses to increase brand exposure. What You'll Bring: Proven experience as a Retail Store Manager managing high-end beauty, spa, or luxury retail environments A genuine passion for skincare and the beauty industry A strong sales drive and a talent for creating bespoke client journeys Exceptional leadership and coaching ability Commercial acumen with strong performance and KPI awareness A polished, confident presence and warm, client-focused attitude If you are a Store Manager Boutique Manager Spa Manager Luxury Retail Manager then this could be the role for you! BH35813
May 02, 2026
Full time
STORE MANAGER LUXURY BEAUTY LONDON UP TO 50,000 Are you passionate about luxury skincare or wellness, and delivering exceptional client experiences? Zachary Daniels Recruitment has partnered with a prestigious beauty brand to find a dynamic and entrepreneurial Store Manager to lead their flagship boutique in Central London . This is more than just a management role - it's an opportunity to represent a globally celebrated brand at the forefront of botanical skincare, cosmetics, and fragrance innovation. As Store Manager , you'll be responsible for upholding impeccable service standards, driving commercial performance, and leading a team of expert Beauty Therapists with confidence and care. What's in it for you? Up to 50,000 + Commission + Bonus Generous product discount No Sunday working Uniform allowance Ongoing development and access to exclusive global brand events And much more Your Role as Store Manager: Oversee day-to-day operations of the boutique and treatment rooms, ensuring a luxurious and seamless customer journey. Inspire and develop a high-performing team, cultivating a strong service culture and collaborative spirit. Drive business growth through personalised clienteling, in-store events, and strong local networking. Maintain operational excellence in stock management, scheduling, and adherence to treatment protocols. Execute impactful client experiences and brand activations within the boutique. Build and maintain partnerships with nearby luxury businesses to increase brand exposure. What You'll Bring: Proven experience as a Retail Store Manager managing high-end beauty, spa, or luxury retail environments A genuine passion for skincare and the beauty industry A strong sales drive and a talent for creating bespoke client journeys Exceptional leadership and coaching ability Commercial acumen with strong performance and KPI awareness A polished, confident presence and warm, client-focused attitude If you are a Store Manager Boutique Manager Spa Manager Luxury Retail Manager then this could be the role for you! BH35813
Universal Business Team
Operations Manager
Universal Business Team City, Wolverhampton
We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts
May 02, 2026
Full time
We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Stoke-on-trent, Staffordshire
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Eurocell PLC
Trade Counter Assistant / Driver
Eurocell PLC City, Edinburgh
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
May 02, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Eurocell PLC
Regional Sales Manager
Eurocell PLC
ROLE: Regional Sales Manager HOURS: 40 per Week SALARY: up to £48,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £58,000 per year BENEFITS: Company Car, Bonus, Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Field Based - covering branches across North Wales, Merseyside, Staffordshire, West Midlands and Ireland Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Regional Sales Manager to join our award-winning trade branch network, responsible for identifying, growing, and maximising strong customer relationships with commercial trade customers, to drive sales and increased market share. The focus of this role is on leading a team of Area Sales Managers who are responsible for building strong customer relationships to maximise volume, income and margin. WHAT OUR REGIONAL SALES MANAGERS DO: Take responsibility for the Regional sales and development for new and existing customers whilst driving sales through 4 Area Sales Managers in the West Midlands and North Wales plus 1 Territory Manger in Ireland. Plan and implement regional sales strategies and business plans, in line with regional sales and profit targets which drives the overall company plan. Support Regional activities to assist in the exceeding financial targets. In conjunction with Regional Manager, support activities relating to profitability across the region. Develop, train and motivate Trade Branch Teams, supporting the Regional Manager Review customer accounts and build strong relationships with our exisitng customer base, ensuring customer satisfaction across the region. Identify, attract and establish new customers, securing sales opportunities and market share growth Keep up to date with competitor activity, changes within the market and the wider industry WHAT WE NEED FROM OUR REGIONAL SALES MANAGERS: A full driving license is essential Previous experience within field-based business development and sales generation Previous experience within building, merchanting or industrial supplies industry Strong commercial awareness, an excellent negotiator and able to drive profitable sales. Accomplished at preparing and delivering sales presentations to a diverse customer base Excellent people management, communication and motivational skills. A confident IT user and able to utilise data into sales opportunities. WHAT WE OFFER OUR REGIONAL SALES MANAGERS: You will be rewarded with a very competitive basic salary An excellent bonus scheme Company Car 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
May 02, 2026
Full time
ROLE: Regional Sales Manager HOURS: 40 per Week SALARY: up to £48,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £58,000 per year BENEFITS: Company Car, Bonus, Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Field Based - covering branches across North Wales, Merseyside, Staffordshire, West Midlands and Ireland Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Regional Sales Manager to join our award-winning trade branch network, responsible for identifying, growing, and maximising strong customer relationships with commercial trade customers, to drive sales and increased market share. The focus of this role is on leading a team of Area Sales Managers who are responsible for building strong customer relationships to maximise volume, income and margin. WHAT OUR REGIONAL SALES MANAGERS DO: Take responsibility for the Regional sales and development for new and existing customers whilst driving sales through 4 Area Sales Managers in the West Midlands and North Wales plus 1 Territory Manger in Ireland. Plan and implement regional sales strategies and business plans, in line with regional sales and profit targets which drives the overall company plan. Support Regional activities to assist in the exceeding financial targets. In conjunction with Regional Manager, support activities relating to profitability across the region. Develop, train and motivate Trade Branch Teams, supporting the Regional Manager Review customer accounts and build strong relationships with our exisitng customer base, ensuring customer satisfaction across the region. Identify, attract and establish new customers, securing sales opportunities and market share growth Keep up to date with competitor activity, changes within the market and the wider industry WHAT WE NEED FROM OUR REGIONAL SALES MANAGERS: A full driving license is essential Previous experience within field-based business development and sales generation Previous experience within building, merchanting or industrial supplies industry Strong commercial awareness, an excellent negotiator and able to drive profitable sales. Accomplished at preparing and delivering sales presentations to a diverse customer base Excellent people management, communication and motivational skills. A confident IT user and able to utilise data into sales opportunities. WHAT WE OFFER OUR REGIONAL SALES MANAGERS: You will be rewarded with a very competitive basic salary An excellent bonus scheme Company Car 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Eurocell PLC
Branch Supervisor
Eurocell PLC
ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,918 basic salary per year BONUS/OTE: Realistic total earning potential of up to £34,718 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
May 02, 2026
Full time
ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,918 basic salary per year BONUS/OTE: Realistic total earning potential of up to £34,718 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
BAE Systems
Principal Mechanical Engineer
BAE Systems Snodland, Kent
Job Title: Principal Mechanical Engineer Location: Rochester; Kent: Onsite Salary: Up to £65,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: The main duty of this role is to provide expert Mechanical Engineering support for the design and development of new innovative designs through to fault finding, diagnostics and salvage of existing products. As a Principal Mechanical Engineer, you will have the ability to lead innovation and provide technical direction to other Engineers/Technicians to develop ideas into a detailed scheme supported by calculations and reports to demonstrate compliance with requirements, which will include support to risk reduction and qualification testing as required. The expectation of a Principal Mechanical Engineer is to provide a high quality service to customers, on time and within budget with minimum management oversight, and be able to present the design detail directly to our high profile customers. Core duties: Using product knowledge and advanced engineering understanding, generate design concepts and solutions from first principals to meet project and customer requirements Prepare and present concise Mechanical Development Plans, Design Scheme Data Packs and other engineering detail for internal review and in a customer forum Taking a Design Authority role in checking and approving datasets (drawings/MBD) to ensure they correct to required standards, that they reflect design intent correctly, and that they adequately define parts for manufacture and inspection Work collaboratively across all engineering disciplines, liaising with technical specialists as required, and supporting Team Leads , Projects and Mechanical Functional Managers in preparing estimates for future design activities Complete Design Authority level checks on the work of other mechanical engineers, which will include designs, design data, hand calculations and technical reports Understand and provide governance on the adherence of Engineers and Technicians to departmental and company policies and procedures It may be required to travel and represent the company, providing presentations, carrying out product installation surveys etc ., away from the Rochester home base Essential Skills: Degree qualified in Mechanical Engineering, or related discipline, or an equivalent combination of other qualifications and experience. Meet the requirements of UK-SPEC at the Chartered Engineer Level Comprehensive experience of the full product design lifecycle, from concept through to production, within an engineering environment Experience in preparing technical datasets (drawings/MBD) and design review datasets Competence in the use of CAD tools to prepare design models, along with proficiency in the CREO CAD system and experience of Teamcenter, DOORS and JIRA, would be advantageous Experience in leading a mechanical, or cross-discipline, design team The Service & Industrialisation (S&I) Team: The team provides engineering support to the wider Service organisation, working closely with Hardware and Systems Engineering teams. The Mechanical Team comprises seven engineers ranging from Apprentice to Principal level. We support a wide portfolio of products across lifecycles exceeding 25 years, ensuring equipment remains safe, reliable, and operational throughout its service life. Our role focuses on keeping aircraft flying by resolving obsolescence issues, carrying out redesign and modification work, and developing repair solutions. This long-term support is critical to maintaining customer capability, meeting airworthiness requirements, and ensuring continued operational availability. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 02, 2026
Full time
Job Title: Principal Mechanical Engineer Location: Rochester; Kent: Onsite Salary: Up to £65,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: The main duty of this role is to provide expert Mechanical Engineering support for the design and development of new innovative designs through to fault finding, diagnostics and salvage of existing products. As a Principal Mechanical Engineer, you will have the ability to lead innovation and provide technical direction to other Engineers/Technicians to develop ideas into a detailed scheme supported by calculations and reports to demonstrate compliance with requirements, which will include support to risk reduction and qualification testing as required. The expectation of a Principal Mechanical Engineer is to provide a high quality service to customers, on time and within budget with minimum management oversight, and be able to present the design detail directly to our high profile customers. Core duties: Using product knowledge and advanced engineering understanding, generate design concepts and solutions from first principals to meet project and customer requirements Prepare and present concise Mechanical Development Plans, Design Scheme Data Packs and other engineering detail for internal review and in a customer forum Taking a Design Authority role in checking and approving datasets (drawings/MBD) to ensure they correct to required standards, that they reflect design intent correctly, and that they adequately define parts for manufacture and inspection Work collaboratively across all engineering disciplines, liaising with technical specialists as required, and supporting Team Leads , Projects and Mechanical Functional Managers in preparing estimates for future design activities Complete Design Authority level checks on the work of other mechanical engineers, which will include designs, design data, hand calculations and technical reports Understand and provide governance on the adherence of Engineers and Technicians to departmental and company policies and procedures It may be required to travel and represent the company, providing presentations, carrying out product installation surveys etc ., away from the Rochester home base Essential Skills: Degree qualified in Mechanical Engineering, or related discipline, or an equivalent combination of other qualifications and experience. Meet the requirements of UK-SPEC at the Chartered Engineer Level Comprehensive experience of the full product design lifecycle, from concept through to production, within an engineering environment Experience in preparing technical datasets (drawings/MBD) and design review datasets Competence in the use of CAD tools to prepare design models, along with proficiency in the CREO CAD system and experience of Teamcenter, DOORS and JIRA, would be advantageous Experience in leading a mechanical, or cross-discipline, design team The Service & Industrialisation (S&I) Team: The team provides engineering support to the wider Service organisation, working closely with Hardware and Systems Engineering teams. The Mechanical Team comprises seven engineers ranging from Apprentice to Principal level. We support a wide portfolio of products across lifecycles exceeding 25 years, ensuring equipment remains safe, reliable, and operational throughout its service life. Our role focuses on keeping aircraft flying by resolving obsolescence issues, carrying out redesign and modification work, and developing repair solutions. This long-term support is critical to maintaining customer capability, meeting airworthiness requirements, and ensuring continued operational availability. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Matchtech
Procurement Manager
Matchtech Bournemouth, Dorset
An engineering services business within the aerospace and defence sector, require a Procurement Manager. Applicants need procurement experience within a; project, bids or programmes environment ideally within an aerospace, defence or engineering setting. The Procurement Manager (Bids & Programmes) will support the business deliver on large customer programmes through effective; biding, project management, supplier management and contract management. The role will entail exposure to the entire programme/project lifecycle from bid stage, negotiation of bespoke contractual agreements, to product/service delivery and on-going support/maintenance. Specific duties of the Procurement Manager (Bids & Programmes) include: Strategic management of commodity and services suppliers support/lead customer bids/programmes Run tenders - negotiate and award contracts. Negotiate contractual change etc. Flow down of customer T&Cs into subcontract agreements signed by supply chain Ensure supplier deliver against production and manufacturing schedule Manage stakeholders- procurement colleagues, customers, suppliers etc working in integrated project team, IPT Procurement Manager (Bids & Programmes) applicants should meet the following criteria: Experience of project, IPT, or programme related procurement activities Procurement or Supply Chain experience within aerospace, defence, or engineering programmes Experience of supporting bid work Comfortable working with bespoke contracts Excellent relationship building, stakeholder engagement skills The ability to be both customer and supplier centric
May 02, 2026
Full time
An engineering services business within the aerospace and defence sector, require a Procurement Manager. Applicants need procurement experience within a; project, bids or programmes environment ideally within an aerospace, defence or engineering setting. The Procurement Manager (Bids & Programmes) will support the business deliver on large customer programmes through effective; biding, project management, supplier management and contract management. The role will entail exposure to the entire programme/project lifecycle from bid stage, negotiation of bespoke contractual agreements, to product/service delivery and on-going support/maintenance. Specific duties of the Procurement Manager (Bids & Programmes) include: Strategic management of commodity and services suppliers support/lead customer bids/programmes Run tenders - negotiate and award contracts. Negotiate contractual change etc. Flow down of customer T&Cs into subcontract agreements signed by supply chain Ensure supplier deliver against production and manufacturing schedule Manage stakeholders- procurement colleagues, customers, suppliers etc working in integrated project team, IPT Procurement Manager (Bids & Programmes) applicants should meet the following criteria: Experience of project, IPT, or programme related procurement activities Procurement or Supply Chain experience within aerospace, defence, or engineering programmes Experience of supporting bid work Comfortable working with bespoke contracts Excellent relationship building, stakeholder engagement skills The ability to be both customer and supplier centric
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Nottingham, Nottinghamshire
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Eurocell PLC
Assistant Branch Manager
Eurocell PLC
ROLE: Assistant Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £33,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £37,800 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Assistant Branch Manager to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Assistant Branch Managers are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR ASSISTANT BRANCH MANAGERS DO: Our Assistant Branch Managers are hands-on, lead by example, and support delivery of operational excellence and high branch standards Support Branch Managers to deliver and grow profitable branch sales Support Branch Managers with operational and financial responsibilities Support Branch Managers with management and delivery of the branch P&L Deputise for Branch Managers as required Accountable for the maintenance of warehouse management standards Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and leadership assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR ASSISTANT BRANCH MANAGERS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR ASSISTANT BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
May 02, 2026
Full time
ROLE: Assistant Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £33,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £37,800 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Assistant Branch Manager to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Assistant Branch Managers are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR ASSISTANT BRANCH MANAGERS DO: Our Assistant Branch Managers are hands-on, lead by example, and support delivery of operational excellence and high branch standards Support Branch Managers to deliver and grow profitable branch sales Support Branch Managers with operational and financial responsibilities Support Branch Managers with management and delivery of the branch P&L Deputise for Branch Managers as required Accountable for the maintenance of warehouse management standards Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and leadership assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR ASSISTANT BRANCH MANAGERS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR ASSISTANT BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
RecruitmentRevolution.com
Legal Tech Technology Trainer - Legal Tech, SaaS, PMS MSP
RecruitmentRevolution.com
Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we're driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows. You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology. Key Responsibilities: • Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams. • Create customised training content based on the client's needs and technology stack. • Conduct both virtual and in-person training sessions, webinars, and workshops. • Assess learner performance and provide feedback to ensure understanding and application of training material. • Work with the implementation team to ensure training is aligned with project milestones and deliverables. • Provide ongoing support and resources to learners after training sessions to reinforce new skills. • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs. About You: • Previous experience as a trainer or educator, with a focus on technology solutions. • Experience working in a law firm or with legal software providers is highly desirable. • Familiarity with training methodologies and tools to assess learning outcomes. • Strong communication and presentation skills, with the ability to engage and inspire learners. • Expertise in creating and delivering customised training content for various audiences. • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, Power Platform) is a plus. • Passion for education and staying at the forefront of digital learning trends. • Strong interpersonal skills and the ability to tailor training to different learning styles. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems - we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. If you're ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future. Apply today and be part of a team that's redefining legal technology training across the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we're driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows. You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology. Key Responsibilities: • Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams. • Create customised training content based on the client's needs and technology stack. • Conduct both virtual and in-person training sessions, webinars, and workshops. • Assess learner performance and provide feedback to ensure understanding and application of training material. • Work with the implementation team to ensure training is aligned with project milestones and deliverables. • Provide ongoing support and resources to learners after training sessions to reinforce new skills. • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs. About You: • Previous experience as a trainer or educator, with a focus on technology solutions. • Experience working in a law firm or with legal software providers is highly desirable. • Familiarity with training methodologies and tools to assess learning outcomes. • Strong communication and presentation skills, with the ability to engage and inspire learners. • Expertise in creating and delivering customised training content for various audiences. • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, Power Platform) is a plus. • Passion for education and staying at the forefront of digital learning trends. • Strong interpersonal skills and the ability to tailor training to different learning styles. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems - we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. If you're ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future. Apply today and be part of a team that's redefining legal technology training across the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
ATG ENTERTAINMENT
Financial Accountant (Ticketing) - maternity cover
ATG ENTERTAINMENT Woking, Surrey
Financial Accountant (Ticketing) - maternity cover When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Financial Accountant (Ticketing) - Maternity Cover This role is based at Woking Head Office. You'll report to the UK Ticketing Finance Manager; you'll also work closely with the General Ledger team and Commercial Finance. Through the ownership of a number of technical balance sheet accounts across all UK companies, the UK Financial Accountant will be a key player in the delivery of the UK internal reporting. By ensuring that the UK's accounting processes, controls and records are adhered to, they will support the UK Financial Controller and UK Finance Manager in ensuring that the Finance team provide an efficient and effective service. Key responsibilities To maintain ledgers for UK Ticketing companies by preparing weekly and month end accounting adjustments to ensure accurate information is reported in the accounting system (D365). Own a number of technical balance sheet accounts, applying consistent and effective methodology across all UK entities, and becoming a subject matter expert in those fields. Monthly balance sheet reconciliations To support the UK Financial Controller and Finance Manager in producing the monthly Ticketing P&Ls and balance sheets Gather and analyse information for inclusion in the UK's internal and external reporting. Assist in the production of monthly reports for management in respect of the P&L by providing clear and articulate variance analysis on your areas of responsibility. To provide ad hoc support to the business partnering team. For areas for which accountable, ensure that financial controls and processes are developed, documented, and maintained. Identify financial control and process improvements and implement changes to strengthen the control environment and increase the efficiency of the team. Embrace change agenda - be an enthusiastic advocate of change. Assist in identifying operational and technical problems and to make suggestions regarding amendments to working practices and policies. Management of a Ticketing Assistant Accountant. Your skills, qualities, and experience We welcome applications from individuals with transferable skills from other industries or backgrounds and role specific training can be provided. This role does not demand specific experience - instead, what we are looking for is the ability to successfully: Finalist or part qualified accountant (ACA, ACCA, CIMA, or AAT Professional Diploma) Experience of working in a finance function, experience of month end work and reconciliations Enthusiastic and adaptable working style, keen to identify opportunities for improvements and personal growth. Excellent Excel and IT skills, with experience of D365 (Dynamics) preferable Strong intellect combined with attention to detail, well organised, process driven and delivery focussed. The ability to work well under pressure and a proven ability to manage and meet conflicting deadlines. Adaptable and keen to learn. Straightforward, open personality and an enthusiastic, positive attitude. About Us- Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
May 02, 2026
Full time
Financial Accountant (Ticketing) - maternity cover When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Financial Accountant (Ticketing) - Maternity Cover This role is based at Woking Head Office. You'll report to the UK Ticketing Finance Manager; you'll also work closely with the General Ledger team and Commercial Finance. Through the ownership of a number of technical balance sheet accounts across all UK companies, the UK Financial Accountant will be a key player in the delivery of the UK internal reporting. By ensuring that the UK's accounting processes, controls and records are adhered to, they will support the UK Financial Controller and UK Finance Manager in ensuring that the Finance team provide an efficient and effective service. Key responsibilities To maintain ledgers for UK Ticketing companies by preparing weekly and month end accounting adjustments to ensure accurate information is reported in the accounting system (D365). Own a number of technical balance sheet accounts, applying consistent and effective methodology across all UK entities, and becoming a subject matter expert in those fields. Monthly balance sheet reconciliations To support the UK Financial Controller and Finance Manager in producing the monthly Ticketing P&Ls and balance sheets Gather and analyse information for inclusion in the UK's internal and external reporting. Assist in the production of monthly reports for management in respect of the P&L by providing clear and articulate variance analysis on your areas of responsibility. To provide ad hoc support to the business partnering team. For areas for which accountable, ensure that financial controls and processes are developed, documented, and maintained. Identify financial control and process improvements and implement changes to strengthen the control environment and increase the efficiency of the team. Embrace change agenda - be an enthusiastic advocate of change. Assist in identifying operational and technical problems and to make suggestions regarding amendments to working practices and policies. Management of a Ticketing Assistant Accountant. Your skills, qualities, and experience We welcome applications from individuals with transferable skills from other industries or backgrounds and role specific training can be provided. This role does not demand specific experience - instead, what we are looking for is the ability to successfully: Finalist or part qualified accountant (ACA, ACCA, CIMA, or AAT Professional Diploma) Experience of working in a finance function, experience of month end work and reconciliations Enthusiastic and adaptable working style, keen to identify opportunities for improvements and personal growth. Excellent Excel and IT skills, with experience of D365 (Dynamics) preferable Strong intellect combined with attention to detail, well organised, process driven and delivery focussed. The ability to work well under pressure and a proven ability to manage and meet conflicting deadlines. Adaptable and keen to learn. Straightforward, open personality and an enthusiastic, positive attitude. About Us- Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
NFP People
Operations & Commercial Manager
NFP People Leicester, Leicestershire
Operations & Commercial Manager Are you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise? We seek an Operations & Commercial Manager to oversee the charity's trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact. Position: Operations & Commercial Manager Location: Leicester/hybrid and site based Hours: Full-time (37 hours per week) Salary: £35,000 per annum Contract: Permanent Benefits: Competitive salary, 32 days' annual leave (pro rata for part time roles) including Bank Holidays, pension scheme Closing Date: 28th May 2026 Interview Date: W/C 8th June 2026 The Role We are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer. You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values. You will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees. Key areas of responsibilities include Strategic and Commercial Leadership Business development and sales growth Sales and Customer Engagement Supply Chain and Procurement Stock Management Logistics and Distribution Premises Management Financial Oversight Team Leadership and HR Health and Safety and Compliance About You We are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting. You will have: Excellent leadership, interpersonal and communication skills. Proven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting. A proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting. Experience of stock management, logistics, supply chain, or retail operations. A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support. The ability to operate on a senior level and represent The Goods Depot externally. The ability to make decisions, multi-task, prioritise and delegate effectively. Commercial awareness and financial literacy to manage budgets, targets and financial reporting. An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems). The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments. The ability to achieve targets and work to tight deadlines. The ability to work flexibly. We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally. If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today! About the Organisation The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested - no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves. As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce. You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 02, 2026
Full time
Operations & Commercial Manager Are you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise? We seek an Operations & Commercial Manager to oversee the charity's trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact. Position: Operations & Commercial Manager Location: Leicester/hybrid and site based Hours: Full-time (37 hours per week) Salary: £35,000 per annum Contract: Permanent Benefits: Competitive salary, 32 days' annual leave (pro rata for part time roles) including Bank Holidays, pension scheme Closing Date: 28th May 2026 Interview Date: W/C 8th June 2026 The Role We are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer. You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values. You will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees. Key areas of responsibilities include Strategic and Commercial Leadership Business development and sales growth Sales and Customer Engagement Supply Chain and Procurement Stock Management Logistics and Distribution Premises Management Financial Oversight Team Leadership and HR Health and Safety and Compliance About You We are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting. You will have: Excellent leadership, interpersonal and communication skills. Proven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting. A proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting. Experience of stock management, logistics, supply chain, or retail operations. A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support. The ability to operate on a senior level and represent The Goods Depot externally. The ability to make decisions, multi-task, prioritise and delegate effectively. Commercial awareness and financial literacy to manage budgets, targets and financial reporting. An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems). The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments. The ability to achieve targets and work to tight deadlines. The ability to work flexibly. We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally. If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today! About the Organisation The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested - no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves. As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce. You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Study Group UK Ltd
AES Tutor
Study Group UK Ltd Egham, Surrey
Contract type: Full Time (37.5 Hours) - Fixed Term (2 Years) Location: Egham, Royal Holloway International Study Centre Salary: up to £36,661.97 per annumRoyal Holloway University International Study Centre and its programmes are provided by Study Group. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our teaching, learning and assessment strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across our Academic English Skills module for our Foundation programme (RQF Level 3), International Year One Undergraduate programme (RQF Level 4) and/or Pre-Masters programme (RQF Level 6). ABOUT THE ROLE Student learning experience Contribute to the delivery and development of modules and teaching sessions offered by Royal Holloway ISC Prepare and deliver teaching seminar and tutorial sessions, with a normal teaching load of up to 25 hours per week Prepare module tests and other forms of formative and summative assessments Mark students' formative and summative assessments submissions and provide timely feedback to students on their performance, including writing regular student reports and tutorials Develop and update course material for modules and teaching sessions, including module material for the Virtual Learning Environment (VLE) Work with the Centre's Student Experience team in the delivery of induction, orientation and registration programmes. Notify and liaise with colleagues where necessary to ensure all students receive appropriate on-going welfare and progression support Quality and standards assurance and enhancement Implement quality assurance procedures at module and teaching session level and contribute to the annual monitoring and review of courses Maintain accurate and up-to-date records of student attendance and performance Attend and contribute to standardisation, moderation and other quality assurance meetings Academic management and personal development Participating in regular meetings with teaching and support staff contributing to the effective overall management of the programme and student life cycle Maintain and submit accurate and timely records of teaching and other activities Participate in regular training and development activities and maintain a log of these activities Carry out any other duties as required from time to time by centre managers. ABOUT YOU A Bachelor's degree.(Essential) Teaching qualification (Desirable) Diploma in English language teaching or equivalent (Essential) Master's in related discipline (Desirable) Experience of teaching in UK higher or further education and experience of working with international students EAP experience for teachers of English ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
May 02, 2026
Contractor
Contract type: Full Time (37.5 Hours) - Fixed Term (2 Years) Location: Egham, Royal Holloway International Study Centre Salary: up to £36,661.97 per annumRoyal Holloway University International Study Centre and its programmes are provided by Study Group. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our teaching, learning and assessment strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across our Academic English Skills module for our Foundation programme (RQF Level 3), International Year One Undergraduate programme (RQF Level 4) and/or Pre-Masters programme (RQF Level 6). ABOUT THE ROLE Student learning experience Contribute to the delivery and development of modules and teaching sessions offered by Royal Holloway ISC Prepare and deliver teaching seminar and tutorial sessions, with a normal teaching load of up to 25 hours per week Prepare module tests and other forms of formative and summative assessments Mark students' formative and summative assessments submissions and provide timely feedback to students on their performance, including writing regular student reports and tutorials Develop and update course material for modules and teaching sessions, including module material for the Virtual Learning Environment (VLE) Work with the Centre's Student Experience team in the delivery of induction, orientation and registration programmes. Notify and liaise with colleagues where necessary to ensure all students receive appropriate on-going welfare and progression support Quality and standards assurance and enhancement Implement quality assurance procedures at module and teaching session level and contribute to the annual monitoring and review of courses Maintain accurate and up-to-date records of student attendance and performance Attend and contribute to standardisation, moderation and other quality assurance meetings Academic management and personal development Participating in regular meetings with teaching and support staff contributing to the effective overall management of the programme and student life cycle Maintain and submit accurate and timely records of teaching and other activities Participate in regular training and development activities and maintain a log of these activities Carry out any other duties as required from time to time by centre managers. ABOUT YOU A Bachelor's degree.(Essential) Teaching qualification (Desirable) Diploma in English language teaching or equivalent (Essential) Master's in related discipline (Desirable) Experience of teaching in UK higher or further education and experience of working with international students EAP experience for teachers of English ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Box Leisure Recruitment Ltd
Internal Sales
Box Leisure Recruitment Ltd Manchester, Lancashire
£37K - £42K This leading supplier of rotating equipment (electric motors, pumps and inverters) are seeking an Internal Sales Engineer to work in the Sales Department and to ensure that the company achieves its sales target. Reporting into the Internal Sales Manager, the overall purpose of your role is to be accountable for customers that want to place orders for new or existing products, or if they need a replacement product. Your duties will involve: Assist in the quoting and selling of electric motors, pumps and inverters Complete the daily paperwork as required in the department, including but not limited to job paperwork, the daily spreadsheet and quotations. Manage motor stock and be responsible for the motor stock check at the end of each 4-week period or other times as required. Chasing feedback off customers Follow up with quotes and chase orders Manage, and carry out if necessary, the feedback following job quotations for the sales department, including calling customers for quote progress. Assist in fulfilling orders for the sales new business website. If possible initiate ideas in order to improve sales. Liaise with suppliers to get the best possible terms on motors and other items sold. Find new suppliers in order to improve terms. Make suggestions for the introduction of new products and set up alliances with new manufacturers. Provide support to the sales and other departments when necessary. Negotiating prices as well as looking at existing pricing structures To apply you must have: - Previous internal sales experience in the engineering sector, in particular electric motors, pumps and inverters (essential) Good knowledge of Word and Excel This is a full time office based role (not hybrid) Dynamic, motivated and always seeking to bring in more sales What's on offer:- Quarterly bonus Free parking The opportunity to advance into a senior role
May 02, 2026
Full time
£37K - £42K This leading supplier of rotating equipment (electric motors, pumps and inverters) are seeking an Internal Sales Engineer to work in the Sales Department and to ensure that the company achieves its sales target. Reporting into the Internal Sales Manager, the overall purpose of your role is to be accountable for customers that want to place orders for new or existing products, or if they need a replacement product. Your duties will involve: Assist in the quoting and selling of electric motors, pumps and inverters Complete the daily paperwork as required in the department, including but not limited to job paperwork, the daily spreadsheet and quotations. Manage motor stock and be responsible for the motor stock check at the end of each 4-week period or other times as required. Chasing feedback off customers Follow up with quotes and chase orders Manage, and carry out if necessary, the feedback following job quotations for the sales department, including calling customers for quote progress. Assist in fulfilling orders for the sales new business website. If possible initiate ideas in order to improve sales. Liaise with suppliers to get the best possible terms on motors and other items sold. Find new suppliers in order to improve terms. Make suggestions for the introduction of new products and set up alliances with new manufacturers. Provide support to the sales and other departments when necessary. Negotiating prices as well as looking at existing pricing structures To apply you must have: - Previous internal sales experience in the engineering sector, in particular electric motors, pumps and inverters (essential) Good knowledge of Word and Excel This is a full time office based role (not hybrid) Dynamic, motivated and always seeking to bring in more sales What's on offer:- Quarterly bonus Free parking The opportunity to advance into a senior role
Home Group
Head of Housing Repairs and Maintenance
Home Group Welwyn Garden City, Hertfordshire
Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
May 02, 2026
Full time
Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Matchtech
Procurement Manager
Matchtech Christchurch, Dorset
An engineering services business within the aerospace and defence sector, require a Procurement Manager. Applicants need procurement experience within a; project, bids or programmes environment ideally within an aerospace, defence or engineering setting. The Procurement Manager (Bids & Programmes) will support the business deliver on large customer programmes through effective; biding, project management, supplier management and contract management. The role will entail exposure to the entire programme/project lifecycle from bid stage, negotiation of bespoke contractual agreements, to product/service delivery and on-going support/maintenance. Specific duties of the Procurement Manager (Bids & Programmes) include: Strategic management of commodity and services suppliers support/lead customer bids/programmes Run tenders - negotiate and award contracts. Negotiate contractual change etc. Flow down of customer T&Cs into subcontract agreements signed by supply chain Ensure supplier deliver against production and manufacturing schedule Manage stakeholders- procurement colleagues, customers, suppliers etc working in integrated project team, IPT Procurement Manager (Bids & Programmes) applicants should meet the following criteria: Experience of project, IPT, or programme related procurement activities Procurement or Supply Chain experience within aerospace, defence, or engineering programmes Experience of supporting bid work Comfortable working with bespoke contracts Excellent relationship building, stakeholder engagement skills The ability to be both customer and supplier centric
May 02, 2026
Full time
An engineering services business within the aerospace and defence sector, require a Procurement Manager. Applicants need procurement experience within a; project, bids or programmes environment ideally within an aerospace, defence or engineering setting. The Procurement Manager (Bids & Programmes) will support the business deliver on large customer programmes through effective; biding, project management, supplier management and contract management. The role will entail exposure to the entire programme/project lifecycle from bid stage, negotiation of bespoke contractual agreements, to product/service delivery and on-going support/maintenance. Specific duties of the Procurement Manager (Bids & Programmes) include: Strategic management of commodity and services suppliers support/lead customer bids/programmes Run tenders - negotiate and award contracts. Negotiate contractual change etc. Flow down of customer T&Cs into subcontract agreements signed by supply chain Ensure supplier deliver against production and manufacturing schedule Manage stakeholders- procurement colleagues, customers, suppliers etc working in integrated project team, IPT Procurement Manager (Bids & Programmes) applicants should meet the following criteria: Experience of project, IPT, or programme related procurement activities Procurement or Supply Chain experience within aerospace, defence, or engineering programmes Experience of supporting bid work Comfortable working with bespoke contracts Excellent relationship building, stakeholder engagement skills The ability to be both customer and supplier centric
Agricultural Engineering Manager
GBR recruitment ltd
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
May 02, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!

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