As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Feb 05, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
A successful FMCG company is recruiting for a Sales Administrator to join their busy and friendly sales team on a permanent, office-based basis in the Bartley Green area. This role is ideal for a customer-focused sales or internal sales professional who enjoys working in a fast-paced environment and building strong customer relationships. Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity. As a Sales Administrator you will be - Handling customer enquiries via phone, email and app Preparing quotations and processing sales orders Managing and developing existing customer accounts Delivering a high level of customer service and support Re-engaging lapsed customers and up-selling products where appropriate Processing invoices and card payments Maintaining accurate records across internal systems and spreadsheets The ideal candidate will have the following experience - Previous experience in internal sales, customer service, telesales or a commercial office-based role Experience processing sales orders Confidence in upselling and cross-selling products Strong communication and organisational skills A proactive and customer-focused approach What's on offer for this Sales Administrator role - Working Monday - Friday 8:30am - 4pm Hourly rate of pay 13.50-14p/h Free on-site parking This is a fully office-based role, working on-site Monday to Friday, with some flexibility to work an adhoc on a Saturday if required. If you are an experienced Sales Administrator looking for a stable role within a successful FMCG business, please apply today . ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Feb 05, 2026
Full time
A successful FMCG company is recruiting for a Sales Administrator to join their busy and friendly sales team on a permanent, office-based basis in the Bartley Green area. This role is ideal for a customer-focused sales or internal sales professional who enjoys working in a fast-paced environment and building strong customer relationships. Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity. As a Sales Administrator you will be - Handling customer enquiries via phone, email and app Preparing quotations and processing sales orders Managing and developing existing customer accounts Delivering a high level of customer service and support Re-engaging lapsed customers and up-selling products where appropriate Processing invoices and card payments Maintaining accurate records across internal systems and spreadsheets The ideal candidate will have the following experience - Previous experience in internal sales, customer service, telesales or a commercial office-based role Experience processing sales orders Confidence in upselling and cross-selling products Strong communication and organisational skills A proactive and customer-focused approach What's on offer for this Sales Administrator role - Working Monday - Friday 8:30am - 4pm Hourly rate of pay 13.50-14p/h Free on-site parking This is a fully office-based role, working on-site Monday to Friday, with some flexibility to work an adhoc on a Saturday if required. If you are an experienced Sales Administrator looking for a stable role within a successful FMCG business, please apply today . ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
As an Opticians Store Manager you will beensya responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. About the role Reporting to the Regional manager 该team和Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability. You will also: Empower your team to nurture customer relationships to deliver sales through service. Inspire your team daily to deliver to target and beyond. Create a successful store environment. Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre testing, dispensing and much more, tailored to individual needs and preferences. Complete our industry leading 'Step into Optics' training programme to help you develop your professional and clinical knowledge. What you'll need to have empatan These are the essential skills or experience needed to succeed in this role. Experience leading a team. It would be great if you also have মুক্তं These are desirable skills or experience and are not essential; we would welcome applications from candidates that don't match these additional criteria. Experience working within a clinical or Optical environment. Experience leading a team within a customer facing setting. Our benefits Boots Retirement relata Saving Plan. Discretionary annual bonus. Generous employee discounts. Enhanced maternity/paternity/ad أمري adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counseling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next If you choose to apply, your application will be reviewed by our team and we will contact youа as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to / provide reasonable adjustments to help you be at your nossa best.
Feb 05, 2026
Full time
As an Opticians Store Manager you will beensya responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. About the role Reporting to the Regional manager 该team和Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability. You will also: Empower your team to nurture customer relationships to deliver sales through service. Inspire your team daily to deliver to target and beyond. Create a successful store environment. Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre testing, dispensing and much more, tailored to individual needs and preferences. Complete our industry leading 'Step into Optics' training programme to help you develop your professional and clinical knowledge. What you'll need to have empatan These are the essential skills or experience needed to succeed in this role. Experience leading a team. It would be great if you also have মুক্তं These are desirable skills or experience and are not essential; we would welcome applications from candidates that don't match these additional criteria. Experience working within a clinical or Optical environment. Experience leading a team within a customer facing setting. Our benefits Boots Retirement relata Saving Plan. Discretionary annual bonus. Generous employee discounts. Enhanced maternity/paternity/ad أمري adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counseling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next If you choose to apply, your application will be reviewed by our team and we will contact youа as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to / provide reasonable adjustments to help you be at your nossa best.
We're thrilled to announce our new store in Solihull, located in the Touchwood Shopping Centre! If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Store Manager Overview The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team. About you Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team Able to understand and analyse commercial reports to drive business opportunities Able to identify key performance behaviours and competencies within a team Able to build strong working relationships with support office departments Strong prioritising and organisational skills Leads by example Values honesty and integrity in working relationships Flexible to meet rapidly changing priorities and deadlines Able to delegate tasks and follow up effectively to ensure completion Role Responsibilities Coaching your team to ensure a 'customer first' experience is delivered consistently Ensuring consistent product training and knowledge to provide unbiased customer advice Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion Exceeding the company acquisition target for N.dulge Managing payroll spend within budget through effective scheduling and people planning Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement Communicating clearly and concisely with all internal and external business partners to drive business opportunities Actively identifying innovative opportunities to maximise the business Confidently analysing all available business reports to review weekly, monthly and yearly performance Creating an inclusive, welcoming and approachable environment for employees to thrive in Coaching and developing the team to achieve their full potential Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third party website or in store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12 month period. If you would prefer us to not hold your information on file / you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
Feb 05, 2026
Full time
We're thrilled to announce our new store in Solihull, located in the Touchwood Shopping Centre! If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Store Manager Overview The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team. About you Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team Able to understand and analyse commercial reports to drive business opportunities Able to identify key performance behaviours and competencies within a team Able to build strong working relationships with support office departments Strong prioritising and organisational skills Leads by example Values honesty and integrity in working relationships Flexible to meet rapidly changing priorities and deadlines Able to delegate tasks and follow up effectively to ensure completion Role Responsibilities Coaching your team to ensure a 'customer first' experience is delivered consistently Ensuring consistent product training and knowledge to provide unbiased customer advice Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion Exceeding the company acquisition target for N.dulge Managing payroll spend within budget through effective scheduling and people planning Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement Communicating clearly and concisely with all internal and external business partners to drive business opportunities Actively identifying innovative opportunities to maximise the business Confidently analysing all available business reports to review weekly, monthly and yearly performance Creating an inclusive, welcoming and approachable environment for employees to thrive in Coaching and developing the team to achieve their full potential Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third party website or in store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12 month period. If you would prefer us to not hold your information on file / you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Feb 05, 2026
Full time
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Location: Bedford About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creativelyand plan for the sustained growth and development of Moss. For us this is about working Collaborativelyand using Agilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role modeling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self improvement, efficient time management, multi tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search orTailorYourCareeron LinkedIn
Feb 05, 2026
Full time
Location: Bedford About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creativelyand plan for the sustained growth and development of Moss. For us this is about working Collaborativelyand using Agilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role modeling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self improvement, efficient time management, multi tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search orTailorYourCareeron LinkedIn
AFM - Association Française du Marketing
Cannock, Staffordshire
Store Manager Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. Playlist 00:00 MB Anita Canavan Vid Thumbnail 00:00 Playing We are seeking an experienced Store Manager with a passion for luxury to lead our Cannock store! Position: Store Manager - Full Time Location: Cannock What we offer to our Store Managers: A 50% staff discount to use on all of your favourite Molton Brown products 25 days holiday + Bank Holidays A day off for your birthday! A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Private Medical / Healthcare Plan Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships) The Store Manager role: A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI's and business profit through inspirational motivation Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Store Manager Candidate: Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An engaging and successful leader Proven commercial acumen and P&L accountability Customer Centric approach Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
Feb 05, 2026
Full time
Store Manager Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. Playlist 00:00 MB Anita Canavan Vid Thumbnail 00:00 Playing We are seeking an experienced Store Manager with a passion for luxury to lead our Cannock store! Position: Store Manager - Full Time Location: Cannock What we offer to our Store Managers: A 50% staff discount to use on all of your favourite Molton Brown products 25 days holiday + Bank Holidays A day off for your birthday! A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Private Medical / Healthcare Plan Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships) The Store Manager role: A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI's and business profit through inspirational motivation Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Store Manager Candidate: Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An engaging and successful leader Proven commercial acumen and P&L accountability Customer Centric approach Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
Project and Operations Assistant Based on the outskirts of Eastleigh Full-time 9 am -5 pm 35,000 p.a. (depending on experience) Onsite initially , opportunity to work from home 1-2 days per week once fully trained Our client is a growing and innovative company operating in the luxury market, providing technical installation and support services. They are seeking a highly organised and proactive Project and Operations Assistant to support the Directors and Project Manager. This is a new position that offers the chance to make a meaningful impact within a dynamic, forward-thinking team where no two days are the same and where you can take ownership across administration, coordination, and marketing activity. Key Responsibilities Develop and maintain efficient office systems, including data management and filing. Maintain accurate records and update CRM, database spreadsheets relating to projects, suppliers, and logistics. Arrange travel, visas, accommodation, and detailed itineraries for directors and technical teams. Act as a professional first point of contact for incoming calls, enquiries, and general correspondence. Provide comprehensive administrative support to the Project Manager and wider team. Build and nurture relationships with valued partners. Assist with shipping and logistics, including preparation of commercial invoices and provision of shipping and insurance quotes to clients. Assist with updating and maintaining the company website including basic content updates and performance monitoring. Support social media activity (LinkedIn and industry-relevant platforms), including post scheduling, basic content coordination, and consistency of brand messaging. Help gather content from projects, products, and partners for use in marketing and communications. You will need Strong organisational and time-management skills. Exceptional attention to detail and accuracy with the ability to prioritise effectively. Previous experience in a similar role. Excellent written and verbal communication skills A proactive, adaptable approach, able to work independently and as part of a team. Confident IT skills including MS Office A stable career history. Full driving licence and access to your own vehicle (due to the company's location). If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Feb 05, 2026
Full time
Project and Operations Assistant Based on the outskirts of Eastleigh Full-time 9 am -5 pm 35,000 p.a. (depending on experience) Onsite initially , opportunity to work from home 1-2 days per week once fully trained Our client is a growing and innovative company operating in the luxury market, providing technical installation and support services. They are seeking a highly organised and proactive Project and Operations Assistant to support the Directors and Project Manager. This is a new position that offers the chance to make a meaningful impact within a dynamic, forward-thinking team where no two days are the same and where you can take ownership across administration, coordination, and marketing activity. Key Responsibilities Develop and maintain efficient office systems, including data management and filing. Maintain accurate records and update CRM, database spreadsheets relating to projects, suppliers, and logistics. Arrange travel, visas, accommodation, and detailed itineraries for directors and technical teams. Act as a professional first point of contact for incoming calls, enquiries, and general correspondence. Provide comprehensive administrative support to the Project Manager and wider team. Build and nurture relationships with valued partners. Assist with shipping and logistics, including preparation of commercial invoices and provision of shipping and insurance quotes to clients. Assist with updating and maintaining the company website including basic content updates and performance monitoring. Support social media activity (LinkedIn and industry-relevant platforms), including post scheduling, basic content coordination, and consistency of brand messaging. Help gather content from projects, products, and partners for use in marketing and communications. You will need Strong organisational and time-management skills. Exceptional attention to detail and accuracy with the ability to prioritise effectively. Previous experience in a similar role. Excellent written and verbal communication skills A proactive, adaptable approach, able to work independently and as part of a team. Confident IT skills including MS Office A stable career history. Full driving licence and access to your own vehicle (due to the company's location). If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Desistance Service Manager HMP Millsike Location: East Riding of Yorkshire Salary: Salary from £40,000 with negotiation for excellent candidates Vacancy Type: Permanent Advertising End Date: 10 Feb 2026 About The Role This is a brand-new role and a first for Forward Trust. As Desistance Service Manager at HMP Millsike, you ll lead delivery of our new 6-week flagship More Than My Past (MTMP) programme, a cornerstone of our ambitious Connections Services and whole-prison desistance approach. You ll manage a residential houseblock, oversee a rich programme of wellbeing and resettlement interventions, and play a visible, influential role in shaping culture across the establishment. Why this role is different You ll be launching, implementing, and evaluating a brand-new flagship programme You ll lead the More Than My Past Houseblock, embedding ethos, regime, and purpose You ll influence practice and culture well beyond your team, across the whole prison You ll be trusted to lead, innovate, and assertively uphold Forward Trust values This role is ideal for a confident, experienced manager who enjoys challenge, complexity, and making things happen. We re keen to meet people with relevant experience, passion, and transferable skills, including those who bring diverse professional backgrounds. What you ll bring We re looking for someone who: Has experience delivering programmes, ideally within a custodial setting Is confident managing people, programmes, and multiple stakeholders Can lead implementation, quality assurance, and programme evaluation Is visible, credible, and able to influence across disciplines Brings energy, drive, and a passion for desistance that is obvious and infectious You ll enjoy leading from the front and ensuring the Forward Trust culture thrives across the whole establishment. Working pattern Full-time, permanent, based at HMP Millsike (35 Hours) Primarily Monday Friday, with one weekend in four Flexibility required, the regime runs 7 days per week, including evenings You understand the importance of being visible on the houseblock, including evenings and weekends, to support staff, residents, and activities Selection Process The selection process will consist of an in-person presentation followed by a panel interview, both of which will take place onsite at HMP Millsike. To apply, please submit: A CV that not only outlines your work history, but clearly demonstrates how your skills and experience align with the requirements of this role A covering letter (maximum 1,500 words) setting out how you meet the skills, experience, and knowledge described in the Job Description HMP Millsike is in a rural location; therefore, access to a car is preferred. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Feb 05, 2026
Full time
Desistance Service Manager HMP Millsike Location: East Riding of Yorkshire Salary: Salary from £40,000 with negotiation for excellent candidates Vacancy Type: Permanent Advertising End Date: 10 Feb 2026 About The Role This is a brand-new role and a first for Forward Trust. As Desistance Service Manager at HMP Millsike, you ll lead delivery of our new 6-week flagship More Than My Past (MTMP) programme, a cornerstone of our ambitious Connections Services and whole-prison desistance approach. You ll manage a residential houseblock, oversee a rich programme of wellbeing and resettlement interventions, and play a visible, influential role in shaping culture across the establishment. Why this role is different You ll be launching, implementing, and evaluating a brand-new flagship programme You ll lead the More Than My Past Houseblock, embedding ethos, regime, and purpose You ll influence practice and culture well beyond your team, across the whole prison You ll be trusted to lead, innovate, and assertively uphold Forward Trust values This role is ideal for a confident, experienced manager who enjoys challenge, complexity, and making things happen. We re keen to meet people with relevant experience, passion, and transferable skills, including those who bring diverse professional backgrounds. What you ll bring We re looking for someone who: Has experience delivering programmes, ideally within a custodial setting Is confident managing people, programmes, and multiple stakeholders Can lead implementation, quality assurance, and programme evaluation Is visible, credible, and able to influence across disciplines Brings energy, drive, and a passion for desistance that is obvious and infectious You ll enjoy leading from the front and ensuring the Forward Trust culture thrives across the whole establishment. Working pattern Full-time, permanent, based at HMP Millsike (35 Hours) Primarily Monday Friday, with one weekend in four Flexibility required, the regime runs 7 days per week, including evenings You understand the importance of being visible on the houseblock, including evenings and weekends, to support staff, residents, and activities Selection Process The selection process will consist of an in-person presentation followed by a panel interview, both of which will take place onsite at HMP Millsike. To apply, please submit: A CV that not only outlines your work history, but clearly demonstrates how your skills and experience align with the requirements of this role A covering letter (maximum 1,500 words) setting out how you meet the skills, experience, and knowledge described in the Job Description HMP Millsike is in a rural location; therefore, access to a car is preferred. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Feb 05, 2026
Full time
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Area Sales Manager / Sales Engineer /Business Development Manager to join a global, leading HVAC manufacturer. ThisArea Sales Manager / Sales Engineer /Business Development Manager will operate remotely, covering the South East and London, focusing on driving business development and progressing management of key accounts for HVAC products such as fans, fan coils, chillers, dampers and diffusers a click apply for full job details
Feb 05, 2026
Full time
Area Sales Manager / Sales Engineer /Business Development Manager to join a global, leading HVAC manufacturer. ThisArea Sales Manager / Sales Engineer /Business Development Manager will operate remotely, covering the South East and London, focusing on driving business development and progressing management of key accounts for HVAC products such as fans, fan coils, chillers, dampers and diffusers a click apply for full job details
JD Sports- 0260 Newport, Unit 13, NEWPORT, Newport, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Feb 05, 2026
Full time
JD Sports- 0260 Newport, Unit 13, NEWPORT, Newport, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Here at Deichmann we are looking to appoint a Trainee Store Manager. You will join us on a full time, permanent basis and in return will receive an initial competitive salary of £31,500 per annum. As a Trainee Store Manager, you will be working across various store locations which include: Stratford, Ilford, Walthamstow, Wood Green, Enfield and East Ham. You therefore must be flexible to travel and work across the above stores. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Be fully flexible across the week If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We d love to hear from you!
Feb 05, 2026
Full time
Here at Deichmann we are looking to appoint a Trainee Store Manager. You will join us on a full time, permanent basis and in return will receive an initial competitive salary of £31,500 per annum. As a Trainee Store Manager, you will be working across various store locations which include: Stratford, Ilford, Walthamstow, Wood Green, Enfield and East Ham. You therefore must be flexible to travel and work across the above stores. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Be fully flexible across the week If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We d love to hear from you!
ROLE: Multi-Site Facilities Manager - 6 Month Fixed Term Contract HOURS: 08:30 - 17:00, Monday - Friday SALARY: Negotiable, dependent on skills and experience BASE: Site Based - Clover Nook site, Somercotes, Alfreton, DE55 4RF, with travel to other sites Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently seeking a Facilities Manager to provide facilities and maintenance support across the Eurocell portfolio; working closely with our Head of Property, SHEQ team, and various stakeholders and service providers to manage multi-disciplinary teams of in-house and externally contracted personnel to deliver the requirements to the agreed standards. This is a fixed term contract role for a period of 6 months. WHAT OUR FACILITIES MANAGERS DO: Lead and motivate multi-disciplinary teams, including both in-house staff and external contractors Ensure all buildings operate to agreed company standards, delivering excellent service across multiple sites Manage budgets effectively, driving value for money and cost-efficient solutions Ensure full compliance with all relevant Government, environmental, health, safety and security regulations Oversee Hard & Soft FM contractors, ensuring all certifications and records are maintained and up to date Maintain essential services such as heating, water and utilities, across all locations to ensure uninterrupted operations Manage space planning and utilisation across a diverse building portfolio Produce clear, accurate reports, making recommendations to continuously improve FM performance Work closely with internal stakeholders to uphold the highest levels of Health & Safety across all sites Deliver consistently high-quality FM services, with a strong focus on standards and operational excellence Develop and manage a clear, professional communication strategy for internal stakeholders Regularly review FM schedules and resource plans, ensuring accuracy and adapting as needed Communicate the impact of FM decisions effectively across all affected sites Monitor progress on key tasks, managing risks and resources to ensure timely delivery WHAT WE NEED FROM OUR FACILTIES MANAGERS: Strong communication and influencing skills, with the confidence to engage at all levels Excellent analytical, problem-solving and decision-making abilities Proven experience managing teams and delivering complex projects High attention to detail with the ability to understand broader operational implications Strong organisational and time-management skills with the ability to manage a varied workload Effective interpersonal skills and the ability to build strong working relationships Full understanding of modern Facilities Management processes and procedures IT literacy, including Microsoft Office, Excel and relevant FM software Ability to read CAD drawings and interpret schematics Minimum IOSH qualification, with a solid grasp of the Risk Assessment process BIFM and/or NEBOSH qualifications could be advantageous Strong technical services competence, including an understanding of risk assessment techniques WHAT WE OFFER OUR FACILITIES CO-ORDINATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
Feb 05, 2026
Full time
ROLE: Multi-Site Facilities Manager - 6 Month Fixed Term Contract HOURS: 08:30 - 17:00, Monday - Friday SALARY: Negotiable, dependent on skills and experience BASE: Site Based - Clover Nook site, Somercotes, Alfreton, DE55 4RF, with travel to other sites Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently seeking a Facilities Manager to provide facilities and maintenance support across the Eurocell portfolio; working closely with our Head of Property, SHEQ team, and various stakeholders and service providers to manage multi-disciplinary teams of in-house and externally contracted personnel to deliver the requirements to the agreed standards. This is a fixed term contract role for a period of 6 months. WHAT OUR FACILITIES MANAGERS DO: Lead and motivate multi-disciplinary teams, including both in-house staff and external contractors Ensure all buildings operate to agreed company standards, delivering excellent service across multiple sites Manage budgets effectively, driving value for money and cost-efficient solutions Ensure full compliance with all relevant Government, environmental, health, safety and security regulations Oversee Hard & Soft FM contractors, ensuring all certifications and records are maintained and up to date Maintain essential services such as heating, water and utilities, across all locations to ensure uninterrupted operations Manage space planning and utilisation across a diverse building portfolio Produce clear, accurate reports, making recommendations to continuously improve FM performance Work closely with internal stakeholders to uphold the highest levels of Health & Safety across all sites Deliver consistently high-quality FM services, with a strong focus on standards and operational excellence Develop and manage a clear, professional communication strategy for internal stakeholders Regularly review FM schedules and resource plans, ensuring accuracy and adapting as needed Communicate the impact of FM decisions effectively across all affected sites Monitor progress on key tasks, managing risks and resources to ensure timely delivery WHAT WE NEED FROM OUR FACILTIES MANAGERS: Strong communication and influencing skills, with the confidence to engage at all levels Excellent analytical, problem-solving and decision-making abilities Proven experience managing teams and delivering complex projects High attention to detail with the ability to understand broader operational implications Strong organisational and time-management skills with the ability to manage a varied workload Effective interpersonal skills and the ability to build strong working relationships Full understanding of modern Facilities Management processes and procedures IT literacy, including Microsoft Office, Excel and relevant FM software Ability to read CAD drawings and interpret schematics Minimum IOSH qualification, with a solid grasp of the Risk Assessment process BIFM and/or NEBOSH qualifications could be advantageous Strong technical services competence, including an understanding of risk assessment techniques WHAT WE OFFER OUR FACILITIES CO-ORDINATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
The Head of Technical and Facilities leads on all technical and facility aspects of Wilton's Music Hall and manages the Deputy Technical Manager, Duty Technician and all freelance technicians. The Head of Technical and Facilities, supported by the Head of Operations and Commercial Services, ensures all technical and production aspects of Wilton's are running to the best of their abilities. The Head of Technical and Facilities is responsible for managing the Facilities Manager and thus all of the building's plant equipment, building repairs, external contractors, assessment of utilities and maintaining the fire safety of the building. Key responsibilities include: to achieve the highest standards in the delivery of lighting, rigging, sound, video and stage requirements for Wilton's Music Hall; to ensure that all shows, events and other technical activities comply with statutory and company health and safety regulations, procedures and inspections; scheduling, staffing and overseeing get-ins and get-outs and show running of all productions within the venue referring to the Visiting Company contracts; to oversee the Facilities Manager who is responsible for ensuring that the building's plant and equipment are properly maintained by completing weekly, monthly and biannual visual inspections; to ensure that all commercial events, including films, weddings and commercial hires, are staffed and equipped technically as agreed in their contract.
Feb 05, 2026
Full time
The Head of Technical and Facilities leads on all technical and facility aspects of Wilton's Music Hall and manages the Deputy Technical Manager, Duty Technician and all freelance technicians. The Head of Technical and Facilities, supported by the Head of Operations and Commercial Services, ensures all technical and production aspects of Wilton's are running to the best of their abilities. The Head of Technical and Facilities is responsible for managing the Facilities Manager and thus all of the building's plant equipment, building repairs, external contractors, assessment of utilities and maintaining the fire safety of the building. Key responsibilities include: to achieve the highest standards in the delivery of lighting, rigging, sound, video and stage requirements for Wilton's Music Hall; to ensure that all shows, events and other technical activities comply with statutory and company health and safety regulations, procedures and inspections; scheduling, staffing and overseeing get-ins and get-outs and show running of all productions within the venue referring to the Visiting Company contracts; to oversee the Facilities Manager who is responsible for ensuring that the building's plant and equipment are properly maintained by completing weekly, monthly and biannual visual inspections; to ensure that all commercial events, including films, weddings and commercial hires, are staffed and equipped technically as agreed in their contract.
Deputy Store Manager - Charity Retail Superstore Location: Oxford, Oxfordshire Salary: 27,000 - 29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends) Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people. About the Role As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants. Key Responsibilities: Support the Store Manager in all areas of store operations and deputise in their absence Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets Oversee shop floor standards, health and safety checks and day-to-day operational excellence Support stock control and ensure smooth coordination with the collections and deliveries team Contribute to financial performance through accurate till procedures and cost controls Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values About You: Essential: Previous retail leadership experience and a strong customer focus Strong leadership and delegation skills Excellent communication, organisation and time management Ability to work weekends on a rota basis Experience working with vulnerable individuals or those with challenging behaviours would be advantageous Passion for sustainability and social impact Experienced gained within a charity retail setting would be advantageous Why Apply? Join a purpose-driven organisation making a difference in Oxfordshire Work in a values-led environment with a focus on community, inclusion and sustainability Help transform lives while developing your own leadership career Competitive salary and supportive team culture Ready to step into a meaningful retail management role? Apply today and be part of something bigger. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 05, 2026
Full time
Deputy Store Manager - Charity Retail Superstore Location: Oxford, Oxfordshire Salary: 27,000 - 29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends) Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people. About the Role As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants. Key Responsibilities: Support the Store Manager in all areas of store operations and deputise in their absence Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets Oversee shop floor standards, health and safety checks and day-to-day operational excellence Support stock control and ensure smooth coordination with the collections and deliveries team Contribute to financial performance through accurate till procedures and cost controls Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values About You: Essential: Previous retail leadership experience and a strong customer focus Strong leadership and delegation skills Excellent communication, organisation and time management Ability to work weekends on a rota basis Experience working with vulnerable individuals or those with challenging behaviours would be advantageous Passion for sustainability and social impact Experienced gained within a charity retail setting would be advantageous Why Apply? Join a purpose-driven organisation making a difference in Oxfordshire Work in a values-led environment with a focus on community, inclusion and sustainability Help transform lives while developing your own leadership career Competitive salary and supportive team culture Ready to step into a meaningful retail management role? Apply today and be part of something bigger. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
About the Role: As a CBRE Procurement Manager, you'll be responsible for managing a team of employees responsible for sourcing, negotiating, and managing service provider for outsourced services. You will also assist a client or department with the development and execution of sourcing and procurement strategies. This job is part of the Procurement function. They are responsible for sourcing and purchasing goods, services, or raw materials from vendors and suppliers. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Work with business stakeholders, operational shared services team members, and sponsors to develop, coordinate, and execute strategy at local and regional levels. Set and track staff and department deadlines. Mentor and coach as needed. Draft, review, negotiate, and maintain contracts and other business documents in support of the purchase of goods and services. Review the process of contract terminations, expirations, extensions, and renewals. Inform peers and corporate management staff of changes or results. Manage supplier and contractor certification process. Conduct periodic visits to supplier work locations to review vendor performance. Mentor and educate on contemporary outsourcing practices and the value of applying them. Analyze account-wide facility management services spend, suppliers, operations, and statement of works to identify opportunities for value creation. Assist with creating RTFs, selecting solutions, and negotiating. Prepare and maintain contracts with national and regional service providers. Ensure contracts adhere to company standards. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Deal with sensitive issues. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Feb 05, 2026
Full time
About the Role: As a CBRE Procurement Manager, you'll be responsible for managing a team of employees responsible for sourcing, negotiating, and managing service provider for outsourced services. You will also assist a client or department with the development and execution of sourcing and procurement strategies. This job is part of the Procurement function. They are responsible for sourcing and purchasing goods, services, or raw materials from vendors and suppliers. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Work with business stakeholders, operational shared services team members, and sponsors to develop, coordinate, and execute strategy at local and regional levels. Set and track staff and department deadlines. Mentor and coach as needed. Draft, review, negotiate, and maintain contracts and other business documents in support of the purchase of goods and services. Review the process of contract terminations, expirations, extensions, and renewals. Inform peers and corporate management staff of changes or results. Manage supplier and contractor certification process. Conduct periodic visits to supplier work locations to review vendor performance. Mentor and educate on contemporary outsourcing practices and the value of applying them. Analyze account-wide facility management services spend, suppliers, operations, and statement of works to identify opportunities for value creation. Assist with creating RTFs, selecting solutions, and negotiating. Prepare and maintain contracts with national and regional service providers. Ensure contracts adhere to company standards. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Deal with sensitive issues. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: Maintaining accounts using Sage Providing inputs for monthly Management Accounts Bank reconciliations, payments and direct debits Accounts receivable and accounts payable including reconciliation of purchase orders and sales Inputting monthly payroll for the Farnborough team to external provider Cash flow forecasting and Credit Control Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: Shipping support, producing shipping invoices and liaising with customs Liaising with customers/suppliers, order entry and production orders Completing weekly/monthly updates for production reports Monitoring stock levels and maintaining inventory records Providing facilities management support Liaising with insurance provider for vehicle insurance Ordering and purchasing consumables, PPE and equipment for production Support the Operations Manager with scheduling a 3 shift production cycle Act as first point of contact for calls/meeting and greeting visitors Arrange and prepare for meetings and events including booking catering. Skills we re looking for: Previous financial/accounting experience using SAGE Strong organisational, communication and interpersonal skills Ability to multitask and prioritise own workload Positive 'can do' attitude with excellent problem-solving skills Detail-oriented with a high level of accuracy Discretion and a high level of confidentiality is essential Ability to use initiative and take ownership of assigned responsibilities Excellent customer relations skills and a professional phone manner Accounting technician qualification would be desirable but not essential Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3.
Feb 05, 2026
Full time
An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: Maintaining accounts using Sage Providing inputs for monthly Management Accounts Bank reconciliations, payments and direct debits Accounts receivable and accounts payable including reconciliation of purchase orders and sales Inputting monthly payroll for the Farnborough team to external provider Cash flow forecasting and Credit Control Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: Shipping support, producing shipping invoices and liaising with customs Liaising with customers/suppliers, order entry and production orders Completing weekly/monthly updates for production reports Monitoring stock levels and maintaining inventory records Providing facilities management support Liaising with insurance provider for vehicle insurance Ordering and purchasing consumables, PPE and equipment for production Support the Operations Manager with scheduling a 3 shift production cycle Act as first point of contact for calls/meeting and greeting visitors Arrange and prepare for meetings and events including booking catering. Skills we re looking for: Previous financial/accounting experience using SAGE Strong organisational, communication and interpersonal skills Ability to multitask and prioritise own workload Positive 'can do' attitude with excellent problem-solving skills Detail-oriented with a high level of accuracy Discretion and a high level of confidentiality is essential Ability to use initiative and take ownership of assigned responsibilities Excellent customer relations skills and a professional phone manner Accounting technician qualification would be desirable but not essential Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3.
New Business Project Executive Recruiter: Manpower Salary: 26,000 - 29,000 per annum Job Type: Full-time, Permanent The Role Manpower is recruiting on behalf of our client for a New Business Project Executive. This is an excellent opportunity for an experienced administrator with strong communication skills and confidence in handling data to join a commercially focused team supporting new business activity. The role will work closely with the Site Manager, supporting new business growth, improving profitability, and ensuring the smooth onboarding of new customers and products. Key Responsibilities Commercial & Sales Support Provide commercial support to designated Sales teams, including product enquiries, sample requests, and general commercial queries for both new and existing business. Act as a commercial contact for house account customers, managing all related enquiries. Support customer engagement activities to assist with lead generation and sales growth. Product, Data & Process Management Manage the Product Data Management (PDM) process, ensuring requests are completed within agreed timescales. Track and report on open PDM requests, providing updates and identifying opportunities for process improvement. Manage trial and sample stock processes, including roll stock and A4 samples, ensuring fast and efficient turnaround. Project & Industrialisation Support Support and manage site projects, ensuring a Right First Time approach to new business onboarding. Monitor progress and report on all allocated projects regularly. Support ad-hoc projects to assist the wider commercial function. Pricing & Profitability Manage and update quarterly Price FX implementations. Identify, validate, and support the delivery of profit improvement (Value Plus) initiatives. Quality, Hygiene & Compliance Adhere strictly to organisational hygiene rules and procedures, including personal hygiene standards and the correct use of protective equipment. Maintain an understanding of quality standards, data integrity, and product integrity requirements. Skills & Experience Required Proven experience in an administrative or coordination role. Strong Excel and analytical skills with the ability to manage and interpret data. Excellent verbal and written communication skills. High levels of customer service for internal and external stakeholders. Ability to build effective working relationships at all levels. Strong attention to detail and organisational skills. Commercial awareness is desirable. What's on Offer Salary of 26,000 - 29,000 per annum, dependent on experience. A varied and commercially focused role with exposure to new business and project work. Opportunity to develop within a supportive and professional environment. Please APPLY now or contact the Manpower Team on (phone number removed) for more information
Feb 05, 2026
Full time
New Business Project Executive Recruiter: Manpower Salary: 26,000 - 29,000 per annum Job Type: Full-time, Permanent The Role Manpower is recruiting on behalf of our client for a New Business Project Executive. This is an excellent opportunity for an experienced administrator with strong communication skills and confidence in handling data to join a commercially focused team supporting new business activity. The role will work closely with the Site Manager, supporting new business growth, improving profitability, and ensuring the smooth onboarding of new customers and products. Key Responsibilities Commercial & Sales Support Provide commercial support to designated Sales teams, including product enquiries, sample requests, and general commercial queries for both new and existing business. Act as a commercial contact for house account customers, managing all related enquiries. Support customer engagement activities to assist with lead generation and sales growth. Product, Data & Process Management Manage the Product Data Management (PDM) process, ensuring requests are completed within agreed timescales. Track and report on open PDM requests, providing updates and identifying opportunities for process improvement. Manage trial and sample stock processes, including roll stock and A4 samples, ensuring fast and efficient turnaround. Project & Industrialisation Support Support and manage site projects, ensuring a Right First Time approach to new business onboarding. Monitor progress and report on all allocated projects regularly. Support ad-hoc projects to assist the wider commercial function. Pricing & Profitability Manage and update quarterly Price FX implementations. Identify, validate, and support the delivery of profit improvement (Value Plus) initiatives. Quality, Hygiene & Compliance Adhere strictly to organisational hygiene rules and procedures, including personal hygiene standards and the correct use of protective equipment. Maintain an understanding of quality standards, data integrity, and product integrity requirements. Skills & Experience Required Proven experience in an administrative or coordination role. Strong Excel and analytical skills with the ability to manage and interpret data. Excellent verbal and written communication skills. High levels of customer service for internal and external stakeholders. Ability to build effective working relationships at all levels. Strong attention to detail and organisational skills. Commercial awareness is desirable. What's on Offer Salary of 26,000 - 29,000 per annum, dependent on experience. A varied and commercially focused role with exposure to new business and project work. Opportunity to develop within a supportive and professional environment. Please APPLY now or contact the Manpower Team on (phone number removed) for more information
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 05, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
