Job Title: Administrator Location: Sutton Weaver Salary: 26,000 per annum Reports to: Ecommerce Manager Role Purpose The Administrator is responsible for supporting the smooth running of business operations by managing data accurately, maintaining records, and providing administrative support across departments. This role is essential in ensuring efficiency, accuracy, and excellent communication within the team. Key Responsibilities Maintain accurate records and update internal systems promptly. Handle data input and reporting tasks using Excel and Google Sheets. Support stock and product administration, ensuring information is correct and up to date. Assist with promotional and pricing updates in line with company guidelines. Conduct regular checks to ensure data integrity and resolve discrepancies. Liaise with internal teams including Buying, Warehouse, Marketing, and Customer Service to ensure smooth workflows. Provide general administrative support including filing, scanning, and responding to queries. Skills & Attributes Strong attention to detail and accuracy in all tasks. Excellent organisational and time management skills. Proficient in Microsoft Excel and Google Sheets. Strong communication skills, able to work collaboratively across departments. Proactive and adaptable, with the ability to work independently when required. About Us This Administrator role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Jan 14, 2026
Full time
Job Title: Administrator Location: Sutton Weaver Salary: 26,000 per annum Reports to: Ecommerce Manager Role Purpose The Administrator is responsible for supporting the smooth running of business operations by managing data accurately, maintaining records, and providing administrative support across departments. This role is essential in ensuring efficiency, accuracy, and excellent communication within the team. Key Responsibilities Maintain accurate records and update internal systems promptly. Handle data input and reporting tasks using Excel and Google Sheets. Support stock and product administration, ensuring information is correct and up to date. Assist with promotional and pricing updates in line with company guidelines. Conduct regular checks to ensure data integrity and resolve discrepancies. Liaise with internal teams including Buying, Warehouse, Marketing, and Customer Service to ensure smooth workflows. Provide general administrative support including filing, scanning, and responding to queries. Skills & Attributes Strong attention to detail and accuracy in all tasks. Excellent organisational and time management skills. Proficient in Microsoft Excel and Google Sheets. Strong communication skills, able to work collaboratively across departments. Proactive and adaptable, with the ability to work independently when required. About Us This Administrator role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Regional Sales Manager Air Handling Units Job Title: Regional Sales Manager Air Handling Units Industry Sector: Technical Sales Manager, Area Sales Manager, Business Development Manager, Regional Sales Manager, Specification Sales Manager, Air Handling Units, HVAC, Ventilation Products, Fans, Air Distribution, Smoke & Fire Ventilation, M&E Consultant, M&E Contractor, M&E, Building Services Area to click apply for full job details
Jan 14, 2026
Full time
Regional Sales Manager Air Handling Units Job Title: Regional Sales Manager Air Handling Units Industry Sector: Technical Sales Manager, Area Sales Manager, Business Development Manager, Regional Sales Manager, Specification Sales Manager, Air Handling Units, HVAC, Ventilation Products, Fans, Air Distribution, Smoke & Fire Ventilation, M&E Consultant, M&E Contractor, M&E, Building Services Area to click apply for full job details
Job Title: Senior Engineer - Electrical Engineering (Power) Location: Barrow-in-Furness - Hybrid (3 days minimum on site dependent on business needs). Salary: £41,000 - £49,000 (Commensurate with skills and experience) What you'll be doing: Assist the Power and Distribution Manager to ensure that all systems under their ownership are fully compliant with all Nuclear Safety Functional Requirements (NSFRs) Ensure compliance with SIL (Safety Integrity Level) classifications for allocated PBSs (Product Breakdown Structure). Where a non-compliance exists, ensure that an ALARP (As Low As Reasonability Practicable) statement is produced and approved by the Approving Authority and INA (Independent Nuclear Assurance). Engage with stakeholders and as required host/attend UK/US technical forums conducting a transfer of information across the NSRP (Nuclear Steam Raising Plant) and ensuring that the TA (Technical Authority) merge joint LfE (Learning from Experience) into the EPS (Electrical Power System) design Responsible for ensuring that Dreadnought is designed in accordance with the End User Requirements as laid down by the Defence Nuclear Organisation Undertake build surveillance activities on the platform as agreed with the Joint Build Assurance working group, Principle Naval Overseer and ESO (Engineering System Owner ) Provide technical reviews and technical author compliance statements on all systems under the electrical power teams ownership . This is a varied role in which the incumbent will have the ability to travel to other supplier sites. There are organised upskilling opportunities which are provided every year to the team. Your skills and experiences: Essential: Must hold a BEng Degree in Electrical/Electronic Engineering Knowledge and demonstrated experience of IT systems Understanding of LV (Low Voltage CEng/IEng status or working towards Fully conversant with electrical conversion equipment Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Digital Alliance Electrical Power Team : This role is based within the Dreadnought Alliance within the Engineering Function, supporting the Dreadnought Programme and is a fantastic opportunity to join the Digital Alliance Electrical Power Team where you will work within an Alliance that's sole purpose is to deliver the next generation of continuous at sea deterrent. You will have the opportunity to engage with various stakeholders from industry and government, ensuring that clear communication is demonstrated at all times. You will also have the opportunity to visit supplier sites to manage Build Assurance through the monitoring of equipment to ensure quality and timescales are being adhered to. Further development opportunities are available through organised annual upskilling training. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 14, 2026
Full time
Job Title: Senior Engineer - Electrical Engineering (Power) Location: Barrow-in-Furness - Hybrid (3 days minimum on site dependent on business needs). Salary: £41,000 - £49,000 (Commensurate with skills and experience) What you'll be doing: Assist the Power and Distribution Manager to ensure that all systems under their ownership are fully compliant with all Nuclear Safety Functional Requirements (NSFRs) Ensure compliance with SIL (Safety Integrity Level) classifications for allocated PBSs (Product Breakdown Structure). Where a non-compliance exists, ensure that an ALARP (As Low As Reasonability Practicable) statement is produced and approved by the Approving Authority and INA (Independent Nuclear Assurance). Engage with stakeholders and as required host/attend UK/US technical forums conducting a transfer of information across the NSRP (Nuclear Steam Raising Plant) and ensuring that the TA (Technical Authority) merge joint LfE (Learning from Experience) into the EPS (Electrical Power System) design Responsible for ensuring that Dreadnought is designed in accordance with the End User Requirements as laid down by the Defence Nuclear Organisation Undertake build surveillance activities on the platform as agreed with the Joint Build Assurance working group, Principle Naval Overseer and ESO (Engineering System Owner ) Provide technical reviews and technical author compliance statements on all systems under the electrical power teams ownership . This is a varied role in which the incumbent will have the ability to travel to other supplier sites. There are organised upskilling opportunities which are provided every year to the team. Your skills and experiences: Essential: Must hold a BEng Degree in Electrical/Electronic Engineering Knowledge and demonstrated experience of IT systems Understanding of LV (Low Voltage CEng/IEng status or working towards Fully conversant with electrical conversion equipment Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Digital Alliance Electrical Power Team : This role is based within the Dreadnought Alliance within the Engineering Function, supporting the Dreadnought Programme and is a fantastic opportunity to join the Digital Alliance Electrical Power Team where you will work within an Alliance that's sole purpose is to deliver the next generation of continuous at sea deterrent. You will have the opportunity to engage with various stakeholders from industry and government, ensuring that clear communication is demonstrated at all times. You will also have the opportunity to visit supplier sites to manage Build Assurance through the monitoring of equipment to ensure quality and timescales are being adhered to. Further development opportunities are available through organised annual upskilling training. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Area Sales Manager Building Surveys Job Title: Business Development Manager Land & Build Surveys Industry Sector: Building Surveys, Land & Build Surveys, Surveying, Surveying Equipment, Equipment, Construction Sales, Project Management, M&E Surveys, Building Products, End Users, Area Sales Manager, Business Development Manager, Account Manager Area to be covered: South West & South Wales Remunerat click apply for full job details
Jan 14, 2026
Full time
Area Sales Manager Building Surveys Job Title: Business Development Manager Land & Build Surveys Industry Sector: Building Surveys, Land & Build Surveys, Surveying, Surveying Equipment, Equipment, Construction Sales, Project Management, M&E Surveys, Building Products, End Users, Area Sales Manager, Business Development Manager, Account Manager Area to be covered: South West & South Wales Remunerat click apply for full job details
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF
Jan 14, 2026
Full time
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Overview We are looking for a Senior Partnerships Executive to join the amazing partnerships team at Publicis Reporting into the Partnerships Manager, you will support with the execution of multiple campaigns across a range of clients and sectors. You will be responsible for supporting with the day to day management of media partnerships and providing data and conducting research for brief responses. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Support with the project management of integrated partnership solutions to deliver KPIs across a range of clients, including brand partnerships, sponsorships, advertiser funded programmes and product placement. Challenge suppliers & media owners to deliver innovative responses to briefs & provide solutions to client challenges. Support your manager with responding to briefs and present ideas to enhance campaigns. Deliver insightful and valuable reports for clients on their media partnerships, to better inform future campaigns. Book media onto finance system and ensure clients are billed on time. Manage digital campaign trafficking. Produce deliverables in Excel, Word and PowerPoint with accuracy and attention to detail. Prioritise work load, manage tasks and liaise with team members on a daily basis to ensure projects are delivered on time. Confidently provide input at client meetings and develop presentation skills to pitch ideas. Develop an understanding of all Publicis brands, services and practices. Qualifications Exposure to a media role preferably including branded content partnerships. Excellent verbal and written communication skills. Flexible and hard working - used to working to deadlines under pressure. Knowledge of all media channels and expertise in some. Experience using research tools.Project management skills and a level of negotiation skills. Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 14, 2026
Full time
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Overview We are looking for a Senior Partnerships Executive to join the amazing partnerships team at Publicis Reporting into the Partnerships Manager, you will support with the execution of multiple campaigns across a range of clients and sectors. You will be responsible for supporting with the day to day management of media partnerships and providing data and conducting research for brief responses. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Support with the project management of integrated partnership solutions to deliver KPIs across a range of clients, including brand partnerships, sponsorships, advertiser funded programmes and product placement. Challenge suppliers & media owners to deliver innovative responses to briefs & provide solutions to client challenges. Support your manager with responding to briefs and present ideas to enhance campaigns. Deliver insightful and valuable reports for clients on their media partnerships, to better inform future campaigns. Book media onto finance system and ensure clients are billed on time. Manage digital campaign trafficking. Produce deliverables in Excel, Word and PowerPoint with accuracy and attention to detail. Prioritise work load, manage tasks and liaise with team members on a daily basis to ensure projects are delivered on time. Confidently provide input at client meetings and develop presentation skills to pitch ideas. Develop an understanding of all Publicis brands, services and practices. Qualifications Exposure to a media role preferably including branded content partnerships. Excellent verbal and written communication skills. Flexible and hard working - used to working to deadlines under pressure. Knowledge of all media channels and expertise in some. Experience using research tools.Project management skills and a level of negotiation skills. Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 14, 2026
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Swindon, United Kingdom Bournemouth, United Kingdom Northampton, United Kingdom Glasgow, United Kingdom London, United Kingdom As part of our Financial Crime Analytics team, you will play a hands on role in strengthening our defences against financial crime. You will use your expertise to help identify potential criminal activity and ensure we meet key money laundering and regulatory requirements, including sanctions screening and the monitoring of Politically Exposed Persons, their relatives and close associates, and other individuals who may present a higher risk. You will also be involved in manual screening activities, supporting miscellaneous requirements, contributing to new business as usual processes, and assist on projects that enhance the strength and resilience of our controls. Alongside this, you will gain exposure to introductory governance activities, where your ability to think critically, challenge existing processes, and drive continuous improvement will be highly valued. Our mission is clear and purposeful: to protect NBS and its members through effective, high quality screening while continually improving the efficiency and impact of our controls. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon, Bournemouth, Northampton, Glasgow, London office. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Are you a Virgin Money colleague? Take a look at the Cross-Company Careers Guidance on VMx where you'll find information on how we manage cross-entity hires. Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is Abbie Kelly and the main recruitment contact is Lorraine Ifil. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You'll be joining a high performing and dedicated financial crime team, focusing on customer screening activities that help safeguard Nationwide. Your work will include using analytical tools such as SAS and Actimize to support and maintain key financial crime monitoring solutions. You'll carry out manual screening, contribute to projects, and play an active role in initiatives that strengthen our overall control environment. In addition to this, you'll provide holiday cover for list update activities across both customer and payment screening, and support tuning tasks using Fircosoft to ensure our day to day operations run smoothly. You'll develop a strong understanding of financial crime risks and recommend effective ways to mitigate them, while working closely with colleagues across the business to ensure our controls operate efficiently and deliver the right outcomes. About you As a minimum requirement you will have: Experience using Fircosoft products to carry out list management tasks and tuning through Firco MultiList Manager, Firco MultiLaws Manager and Firco Classic Practical knowledge of SAS and/or Actimize and how they support financial crime monitoring activities Proven technical and analytical skills gained within a financial crime function, along with familiarity of the tools used in customer or payment screening Recent experience working in a financial crime role involving Politically Exposed Persons (PEP), Special Interest Persons (SIP), Relatives and Close Associates (RCA), or Sanctions risks The ability to work effectively under pressure in a fast changing environment, managing a variety of tasks confidently A strong track record of accuracy, attention to detail and meeting deadlines consistently Excellent problem solving skills, with the confidence to recommend well considered solutions Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 1646 Apply Before 01/20/2026, 11:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB
Jan 14, 2026
Full time
Swindon, United Kingdom Bournemouth, United Kingdom Northampton, United Kingdom Glasgow, United Kingdom London, United Kingdom As part of our Financial Crime Analytics team, you will play a hands on role in strengthening our defences against financial crime. You will use your expertise to help identify potential criminal activity and ensure we meet key money laundering and regulatory requirements, including sanctions screening and the monitoring of Politically Exposed Persons, their relatives and close associates, and other individuals who may present a higher risk. You will also be involved in manual screening activities, supporting miscellaneous requirements, contributing to new business as usual processes, and assist on projects that enhance the strength and resilience of our controls. Alongside this, you will gain exposure to introductory governance activities, where your ability to think critically, challenge existing processes, and drive continuous improvement will be highly valued. Our mission is clear and purposeful: to protect NBS and its members through effective, high quality screening while continually improving the efficiency and impact of our controls. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon, Bournemouth, Northampton, Glasgow, London office. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Are you a Virgin Money colleague? Take a look at the Cross-Company Careers Guidance on VMx where you'll find information on how we manage cross-entity hires. Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is Abbie Kelly and the main recruitment contact is Lorraine Ifil. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You'll be joining a high performing and dedicated financial crime team, focusing on customer screening activities that help safeguard Nationwide. Your work will include using analytical tools such as SAS and Actimize to support and maintain key financial crime monitoring solutions. You'll carry out manual screening, contribute to projects, and play an active role in initiatives that strengthen our overall control environment. In addition to this, you'll provide holiday cover for list update activities across both customer and payment screening, and support tuning tasks using Fircosoft to ensure our day to day operations run smoothly. You'll develop a strong understanding of financial crime risks and recommend effective ways to mitigate them, while working closely with colleagues across the business to ensure our controls operate efficiently and deliver the right outcomes. About you As a minimum requirement you will have: Experience using Fircosoft products to carry out list management tasks and tuning through Firco MultiList Manager, Firco MultiLaws Manager and Firco Classic Practical knowledge of SAS and/or Actimize and how they support financial crime monitoring activities Proven technical and analytical skills gained within a financial crime function, along with familiarity of the tools used in customer or payment screening Recent experience working in a financial crime role involving Politically Exposed Persons (PEP), Special Interest Persons (SIP), Relatives and Close Associates (RCA), or Sanctions risks The ability to work effectively under pressure in a fast changing environment, managing a variety of tasks confidently A strong track record of accuracy, attention to detail and meeting deadlines consistently Excellent problem solving skills, with the confidence to recommend well considered solutions Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 1646 Apply Before 01/20/2026, 11:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB
We're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Coordinator Location: Whitstable, Kent Salary: 25,000 - 27,000 Hours: Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm Hybrid: Hybrid working is available and there is a "Work from Office/Work from Home" rota that operates within the department to ensure that there is always someone is available at the site. Duration: 12 month FTC Benefits: 25 days annual leave + bank holidays, increasing with length of service Cycle to work scheme Employee discount on Dell PCs Employee Assistance Programme - 24-hour telephone line, counselling, financial support tools and much more! Life assurance scheme Income protection scheme Matched pension contribution up to 6% Earn extra mile vouchers of up to 50 for going the extra mile On site part subsidised canteen Free onsite parking Free sight test vouchers Yearly occupational health assessments Career progression As a Customer Service Coordinator your main duties and tasks would be: Processing of customer orders and quotations within set KPIs To establish and build strong customer relationships, in order to deliver excellent levels of customer service Using the systems and tools available, prepare all customer quotations, using guidelines and system requirements. To ensure export compliance when processing quotations and orders. Proactive quote follow up and negotiate where required. To have an understanding of pricing, value and margin in order to win orders from quotations. Liaise with our Commercial Team, Product Group Managers, Procurement and any other supporting departments, to build accurate pricing and lead times. Progressing orders through to shipment using the systems/tools and supporting departments to achieve this. Proactive communication with the customer throughout the quotation and order life cycle Proactively review, investigate and escalate customer complaints where applicable Acquire technical product experience with a willingness to understand the company product offer so as to process basic technical queries along with the ability to understand company products, competition products, and various specifications. Assist with external sales requirements relating to Customer and ordering information. Understand customer markets and ensure any market intelligence is passed to the relevant company contact. Interfaces between customers and other functions within the organisation to provide service to new and existing customers, and makes relevant business decisions for Route to Market Identify new sales opportunities and act on them accordingly or pass them to the relevant Company contact. To contact potential customers and present company products and services in order to maximise sales. To interface with clients and to support the Business Development Managers. To understand and implement company organisation, services and standards Cross selling and up selling. Ensure the office, emails, phones and faxes are covered between the opening hours of 08:00 and 16:30 Monday to Thursday and 08:00 and 13:30 on Friday. Undertake training as required so as to better develop self and team service offer. Work to a high customer service standard ensuring each situation is dealt with efficiently, professionally and in a timely manner. To ensure holiday and sickness cover for the department Participate in reviews with line manager. Develop ideas so as to improve on the service offer of the team. Process and be involved in activities as directed by the line manager in support of the sales and marketing strategy. Assist with specific project work as and when needed Carry out such other duties that may be reasonably requested by the Company. Ideal skills and experience for the position: Customer service experience within an office environment Accurate order processing Commercial business Knowledge IT knowledge to intermediate level Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 14, 2026
Contractor
We're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Coordinator Location: Whitstable, Kent Salary: 25,000 - 27,000 Hours: Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm Hybrid: Hybrid working is available and there is a "Work from Office/Work from Home" rota that operates within the department to ensure that there is always someone is available at the site. Duration: 12 month FTC Benefits: 25 days annual leave + bank holidays, increasing with length of service Cycle to work scheme Employee discount on Dell PCs Employee Assistance Programme - 24-hour telephone line, counselling, financial support tools and much more! Life assurance scheme Income protection scheme Matched pension contribution up to 6% Earn extra mile vouchers of up to 50 for going the extra mile On site part subsidised canteen Free onsite parking Free sight test vouchers Yearly occupational health assessments Career progression As a Customer Service Coordinator your main duties and tasks would be: Processing of customer orders and quotations within set KPIs To establish and build strong customer relationships, in order to deliver excellent levels of customer service Using the systems and tools available, prepare all customer quotations, using guidelines and system requirements. To ensure export compliance when processing quotations and orders. Proactive quote follow up and negotiate where required. To have an understanding of pricing, value and margin in order to win orders from quotations. Liaise with our Commercial Team, Product Group Managers, Procurement and any other supporting departments, to build accurate pricing and lead times. Progressing orders through to shipment using the systems/tools and supporting departments to achieve this. Proactive communication with the customer throughout the quotation and order life cycle Proactively review, investigate and escalate customer complaints where applicable Acquire technical product experience with a willingness to understand the company product offer so as to process basic technical queries along with the ability to understand company products, competition products, and various specifications. Assist with external sales requirements relating to Customer and ordering information. Understand customer markets and ensure any market intelligence is passed to the relevant company contact. Interfaces between customers and other functions within the organisation to provide service to new and existing customers, and makes relevant business decisions for Route to Market Identify new sales opportunities and act on them accordingly or pass them to the relevant Company contact. To contact potential customers and present company products and services in order to maximise sales. To interface with clients and to support the Business Development Managers. To understand and implement company organisation, services and standards Cross selling and up selling. Ensure the office, emails, phones and faxes are covered between the opening hours of 08:00 and 16:30 Monday to Thursday and 08:00 and 13:30 on Friday. Undertake training as required so as to better develop self and team service offer. Work to a high customer service standard ensuring each situation is dealt with efficiently, professionally and in a timely manner. To ensure holiday and sickness cover for the department Participate in reviews with line manager. Develop ideas so as to improve on the service offer of the team. Process and be involved in activities as directed by the line manager in support of the sales and marketing strategy. Assist with specific project work as and when needed Carry out such other duties that may be reasonably requested by the Company. Ideal skills and experience for the position: Customer service experience within an office environment Accurate order processing Commercial business Knowledge IT knowledge to intermediate level Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
iRecruit4 are looking for a highly organised and detail oriented Quality Assurance Manager, to support a QA team. The successful candidate will play a vital role in ensuring the company's business operations confirm to relevant legislations and standards and improve processes, products and services. Benefits of the Quality Assurance Manager: Profit related bonus pay click apply for full job details
Jan 14, 2026
Full time
iRecruit4 are looking for a highly organised and detail oriented Quality Assurance Manager, to support a QA team. The successful candidate will play a vital role in ensuring the company's business operations confirm to relevant legislations and standards and improve processes, products and services. Benefits of the Quality Assurance Manager: Profit related bonus pay click apply for full job details
Global Organisation seeks a Finance Analyst to join their team on a permanent basis. Reporting into the Finance Manager the purpose of this role is to maintain the accounting records and support production of management accounts and supporting statutory information for the Marketing business and the National Advertising Fund (NAD) The Finance Analyst provides business support to the Marketing and D click apply for full job details
Jan 14, 2026
Full time
Global Organisation seeks a Finance Analyst to join their team on a permanent basis. Reporting into the Finance Manager the purpose of this role is to maintain the accounting records and support production of management accounts and supporting statutory information for the Marketing business and the National Advertising Fund (NAD) The Finance Analyst provides business support to the Marketing and D click apply for full job details
Head of Performance, Leadership & Capability, BBC Studios Job Requisition ID: 36489 Job Closing Date: 16/01/26 Location: London, W12 7FA Job Details Job Band: F Contract Type: Permanent, Full-time Department: HR Location: London, Television Centre - Hybrid We are BBC Studios A globally renowned media company borne of the BBC. We make and distribute the world's most sought-after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world. Purpose of the Role The Head of Performance, Leadership & Capability at BBC Studios is the custodian of critical HR strategies, focused on aligning with commercial objectives through driving high-performance culture, performance management, talent strategy, leadership and executive development, and the broader learning and capability agenda. This role is integral to the organisation's commercial and cultural success and its next phase of growth. Reporting to the Studios HR Director, it works closely with BBC Group counterparts to align strategy where required and forms part of the Studios HR Leadership Team. Key Responsibilities and Impact Talent Strategy & Workforce Planning Design and lead a global talent strategy supporting Studios' commercial and creative priorities. Build a forward-looking workforce plan anticipating capability gaps. Align talent plans with business growth ambitions in partnership with Finance, Strategy & Transformation. Leadership Development & Executive Capability Implement a leadership framework defining "what great looks like" and deliver a roadmap. Design targeted leadership and succession programs. Drive interventions to improve leadership alignment and performance. High-Performance Culture Enablement Embed Studios' Culture & Values into leadership. Build capability programs that shift behaviours. Partner with CPO on plans to reduce bureaucracy and increase empowerment. Learning & Capability Development Deliver BBC Studios' global learning ecosystem-skills architecture, platforms, pathways and academies. Scale programs in AI/GenAI, data literacy, financial acumen, negotiation, creative leadership, IP value creation. Ensure continuous skill development through blended solutions. Talent Identification, Mobility & Succession Lead global succession planning for critical roles. Embed robust talent reviews and high-potential identification. Create internal mobility programs that accelerate movement. Performance & Capability Management Co own the performance cycle, ensuring leadership accountability. Build toolkits for managers to drive clarity, coaching, and development planning. Strengthen talent and performance insights for senior stakeholders. DEI-Centered Talent & Development Strategy Integrate DEI objectives into all development programs and pipelines. Embed inclusion and safety into leadership behaviours. Partner with DEI team on representation and progression strategies. Additional Responsibilities Support capability programs for creative and commercial talent. Build analytics dashboards and provide actionable insights. Enable major transformation programs through capability diagnostics and transition learning. Curate a global network of learning partners and manage procurement and ROI for L&D spend. Your Skills and Experience Essential Criteria Adept at leading a diverse and high-performing global talent management function Experience leading talent transformation and strategy within an international matrix managed, multi-product & multi-channel/platform commercial organisation, linking talent strategy to commercial growth & direction Ability to implement leadership frameworks and clear succession planning Experience coaching at executive level The ability to provide thought leadership, creativity, innovation and clear direction to the role; able to foster strong performance and contribute operational skills Able to lead with long-term vision using innovative creative, technical and/or professional skills Prior experience of working with board level stakeholders as a trusted partner in a global business, with the ability to communicate with credibility to commercial and creative leaders High resiliency and stamina Desirable Criteria Experience working in the media or related industries. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest, we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days. Defined pension (up to 10% employer contributions). Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit. BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here. Career development in a values-led purpose-driven culture. Benefits may vary if you are joining on an FTC basis. Candidate Pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: FOLLOW US ON SOCIAL MEDIA BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Jan 14, 2026
Full time
Head of Performance, Leadership & Capability, BBC Studios Job Requisition ID: 36489 Job Closing Date: 16/01/26 Location: London, W12 7FA Job Details Job Band: F Contract Type: Permanent, Full-time Department: HR Location: London, Television Centre - Hybrid We are BBC Studios A globally renowned media company borne of the BBC. We make and distribute the world's most sought-after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world. Purpose of the Role The Head of Performance, Leadership & Capability at BBC Studios is the custodian of critical HR strategies, focused on aligning with commercial objectives through driving high-performance culture, performance management, talent strategy, leadership and executive development, and the broader learning and capability agenda. This role is integral to the organisation's commercial and cultural success and its next phase of growth. Reporting to the Studios HR Director, it works closely with BBC Group counterparts to align strategy where required and forms part of the Studios HR Leadership Team. Key Responsibilities and Impact Talent Strategy & Workforce Planning Design and lead a global talent strategy supporting Studios' commercial and creative priorities. Build a forward-looking workforce plan anticipating capability gaps. Align talent plans with business growth ambitions in partnership with Finance, Strategy & Transformation. Leadership Development & Executive Capability Implement a leadership framework defining "what great looks like" and deliver a roadmap. Design targeted leadership and succession programs. Drive interventions to improve leadership alignment and performance. High-Performance Culture Enablement Embed Studios' Culture & Values into leadership. Build capability programs that shift behaviours. Partner with CPO on plans to reduce bureaucracy and increase empowerment. Learning & Capability Development Deliver BBC Studios' global learning ecosystem-skills architecture, platforms, pathways and academies. Scale programs in AI/GenAI, data literacy, financial acumen, negotiation, creative leadership, IP value creation. Ensure continuous skill development through blended solutions. Talent Identification, Mobility & Succession Lead global succession planning for critical roles. Embed robust talent reviews and high-potential identification. Create internal mobility programs that accelerate movement. Performance & Capability Management Co own the performance cycle, ensuring leadership accountability. Build toolkits for managers to drive clarity, coaching, and development planning. Strengthen talent and performance insights for senior stakeholders. DEI-Centered Talent & Development Strategy Integrate DEI objectives into all development programs and pipelines. Embed inclusion and safety into leadership behaviours. Partner with DEI team on representation and progression strategies. Additional Responsibilities Support capability programs for creative and commercial talent. Build analytics dashboards and provide actionable insights. Enable major transformation programs through capability diagnostics and transition learning. Curate a global network of learning partners and manage procurement and ROI for L&D spend. Your Skills and Experience Essential Criteria Adept at leading a diverse and high-performing global talent management function Experience leading talent transformation and strategy within an international matrix managed, multi-product & multi-channel/platform commercial organisation, linking talent strategy to commercial growth & direction Ability to implement leadership frameworks and clear succession planning Experience coaching at executive level The ability to provide thought leadership, creativity, innovation and clear direction to the role; able to foster strong performance and contribute operational skills Able to lead with long-term vision using innovative creative, technical and/or professional skills Prior experience of working with board level stakeholders as a trusted partner in a global business, with the ability to communicate with credibility to commercial and creative leaders High resiliency and stamina Desirable Criteria Experience working in the media or related industries. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest, we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days. Defined pension (up to 10% employer contributions). Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit. BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here. Career development in a values-led purpose-driven culture. Benefits may vary if you are joining on an FTC basis. Candidate Pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: FOLLOW US ON SOCIAL MEDIA BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Director of Resource Management, Creative & Media (EMEA) London JOB PURPOSE We are looking for an experienced and strategic minded EMEA Resource Management leader for our EMEA Creative & Media services. This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth. In this role, you will be responsible for the effective utilisation of our billable team members across the EMEA Creative & Media craft, which is made up of approximately 1,000 billable individuals across a number of service lines and departments including Creative, Design, Digital Marketing, Media, Production and more. You will be responsible for a team of Resource Managers across EMEA Creative & Media and will have direct reports in each of our key market groups, along with nearshore locations. The Director of Resource Management will be responsible for ensuring that our casting practices uplevel the potential of our people, that we operate nimbly and flex at pace with client needs, and that we have appropriate billable headcount to achieve our business goals. This means vigilant balancing of the supply and demand of our most important asset, our people. You will be an expert matchmaker - understanding project needs, the team's skills (aptitudes and appetite), and how to curate the best team for the best work possible. The EMEA Director of Resource Management will proactively partner with the Client Services, Delivery and Sales teams to evaluate our new and existing business pipeline to plan for future resourcing needs and optimise our utilisation and bench capacity within the team. The candidate will also play a key role in driving enhancements to our resource management related processes and reporting, collaborating with People, Recruitment and Finance teams. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the digital marketing craft (specifically within Creative, Media, Social, Programmatic, SEO and Search). KEY RESPONSIBILITIES Capacity Planning Strategy: Work closely with delivery leads, client service, project managers, finance, and department heads to forecast hiring needs and ensure adequate capacity to meet revenue, project and sales needs. Team leadership: Lead the RM team in Europe, empowering, developing and supporting them, ensure that there is the correct skills and knowledge in each local team. Resource Optimisation: Identify and evaluate capacity constraints and opportunities within the organisation (bandwidth and burnout), making data driven recommendations for resource allocations, nearshoring, and utilisation optimisation. Nearshore enablement: Play a key role in achieving our target of 20% nearshore utilisation - enabling the efficient engagement of nearshore resources and identifying the skills and disciplines that can be best staffed in nearshore locations. Process evolution: Continually evolve our processes across the organisation and drive towards a consistent EMEA approach to resource management and the inputs that it requires from other disciplines to be effective. Provide recommendations on tooling and identify opportunities for automation and the use of AI. Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment. Demand Forecasting: Collaborate with cross functional teams to develop accurate demand forecasts, encompassing both short term and long term client requirements. Risk Mitigation: Proactively identify potential risks and challenges in capacity planning and develop strategies to mitigate them. Cross Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between capacity planning and client satisfaction. Conflict Resolution: Act as a mediator in resource conflicts, prioritisation challenges, or overlapping project demands, ensuring equitable distribution of resources. Performance Monitoring: Track key resource metrics and provide regular reports to regional leadership on resource utilisation, bench capacity, and nearshore and freelance ratios. Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting. WHAT WE ARE LOOKING FOR Extensive experience in strategic capacity planning (resource management) and utilisation optimization in the digital marketing industry, with a minimum of 5 years in senior resource management lead roles including leading other resource managers and teams. Experienced in managing resourcing across multiple locations and disciplines. Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget. Demonstrates past proficiency in resource management software and tools and how these can be applied as part of efficient resource management processes. Experience of, or Interest in applying AI to drive efficiency in resource management. Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools. Strong process improvement and process management skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments at all levels. Strategic thinking and problem solving abilities. Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment. Team oriented mindset with a focus on collaboration and coaching more junior reports. Ability to work in a fast paced, dynamic environment. WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies. Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and has won 'Agency of the Year' at The Lovies and The Webby Awards. Awesome clients. At DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together. The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Jan 14, 2026
Full time
Director of Resource Management, Creative & Media (EMEA) London JOB PURPOSE We are looking for an experienced and strategic minded EMEA Resource Management leader for our EMEA Creative & Media services. This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth. In this role, you will be responsible for the effective utilisation of our billable team members across the EMEA Creative & Media craft, which is made up of approximately 1,000 billable individuals across a number of service lines and departments including Creative, Design, Digital Marketing, Media, Production and more. You will be responsible for a team of Resource Managers across EMEA Creative & Media and will have direct reports in each of our key market groups, along with nearshore locations. The Director of Resource Management will be responsible for ensuring that our casting practices uplevel the potential of our people, that we operate nimbly and flex at pace with client needs, and that we have appropriate billable headcount to achieve our business goals. This means vigilant balancing of the supply and demand of our most important asset, our people. You will be an expert matchmaker - understanding project needs, the team's skills (aptitudes and appetite), and how to curate the best team for the best work possible. The EMEA Director of Resource Management will proactively partner with the Client Services, Delivery and Sales teams to evaluate our new and existing business pipeline to plan for future resourcing needs and optimise our utilisation and bench capacity within the team. The candidate will also play a key role in driving enhancements to our resource management related processes and reporting, collaborating with People, Recruitment and Finance teams. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the digital marketing craft (specifically within Creative, Media, Social, Programmatic, SEO and Search). KEY RESPONSIBILITIES Capacity Planning Strategy: Work closely with delivery leads, client service, project managers, finance, and department heads to forecast hiring needs and ensure adequate capacity to meet revenue, project and sales needs. Team leadership: Lead the RM team in Europe, empowering, developing and supporting them, ensure that there is the correct skills and knowledge in each local team. Resource Optimisation: Identify and evaluate capacity constraints and opportunities within the organisation (bandwidth and burnout), making data driven recommendations for resource allocations, nearshoring, and utilisation optimisation. Nearshore enablement: Play a key role in achieving our target of 20% nearshore utilisation - enabling the efficient engagement of nearshore resources and identifying the skills and disciplines that can be best staffed in nearshore locations. Process evolution: Continually evolve our processes across the organisation and drive towards a consistent EMEA approach to resource management and the inputs that it requires from other disciplines to be effective. Provide recommendations on tooling and identify opportunities for automation and the use of AI. Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment. Demand Forecasting: Collaborate with cross functional teams to develop accurate demand forecasts, encompassing both short term and long term client requirements. Risk Mitigation: Proactively identify potential risks and challenges in capacity planning and develop strategies to mitigate them. Cross Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between capacity planning and client satisfaction. Conflict Resolution: Act as a mediator in resource conflicts, prioritisation challenges, or overlapping project demands, ensuring equitable distribution of resources. Performance Monitoring: Track key resource metrics and provide regular reports to regional leadership on resource utilisation, bench capacity, and nearshore and freelance ratios. Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting. WHAT WE ARE LOOKING FOR Extensive experience in strategic capacity planning (resource management) and utilisation optimization in the digital marketing industry, with a minimum of 5 years in senior resource management lead roles including leading other resource managers and teams. Experienced in managing resourcing across multiple locations and disciplines. Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget. Demonstrates past proficiency in resource management software and tools and how these can be applied as part of efficient resource management processes. Experience of, or Interest in applying AI to drive efficiency in resource management. Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools. Strong process improvement and process management skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments at all levels. Strategic thinking and problem solving abilities. Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment. Team oriented mindset with a focus on collaboration and coaching more junior reports. Ability to work in a fast paced, dynamic environment. WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies. Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and has won 'Agency of the Year' at The Lovies and The Webby Awards. Awesome clients. At DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together. The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
We are currently looking for a Criminal Enforcement Officer to join our Criminal Enforcement Unit Function within the Safety & Surveillance group. This is a full-time opportunity, on a permanent basis. The role is a home based role but will require occasional travel to 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Criminal Enforcement Unit is a dedicated law enforcement function within the MHRA, leading interventions to tackle the most serious criminal threats to the public from the illegal sale and supply of medicines and medical devices. MHRA's Criminal Enforcement Unit (CEU) is a multi disciplinary function that sits within the Safety and Surveillance Group. The Group brings together into a single integrated structure devices and medicines safety expertise with criminal enforcement capabilities. The CEU takes action to protect the public by preventing, disrupting and detecting the illegal trade in human medicines and medical devices. What's the role? The overall purpose of the Criminal Enforcement Officer (CEO) role is to support and deliver a range of core capabilities that enable the CEU to meet its strategic aim. Candidates are expected to have experience in a criminal or regulatory enforcement background including assisting with the delivery of multiple business support capabilities, for example assessing and responding to referrals, data recording and the issuing of warning letters. Key responsibilities: Contributing to the delivery of impactful strategic and/or tactical criminal threat reduction interventions. Delivering allocated tasks to the highest professional standards, actively encouraging, supporting and participating in a culture of continuous improvement, and modelling Civil Service and corporate values and behaviours. Participating in multi disciplinary teams to develop and deliver threat reduction interventions. This may include task specific teams, cross functional teams and small project delivery teams. Supporting and contributing to the delivery of projects and portfolio responsibilities to enhance the operational effectiveness of the CEU and the wider Agency. Embracing a flexible approach to work to meet demand across the function and wider CEU. Who are we looking for? Oursuccessful candidatewill have: Recent experience in the law enforcement profession or UK intelligence community of one or more of the following: delivering internet intelligence and investigation and OSINT collection capabilities delivery of multiple operational and/or business support capabilities applying the 4P strategic response framework to identify and deliver innovative non criminal justice interventions. assessing and responding to referrals issuing of warning letters Evidence of data recording Person Specification See Job Description Method of assessment: A=Application, I=Interview Behaviour Criteria: Working Together (I) Changing and Improving (I) Managing a Quality Service (I) Experience Criteria: The requirement is for recent experience in the law enforcement profession or UK intelligence community of one or more of the following (A, I): Recent experience in the law enforcement profession or UK intelligence community of one or more of the following: delivering internet intelligence and investigation and OSINT collection capabilities delivery of multiple operational and/or business support capabilities applying the 4P strategic response framework to identify and deliver innovative non criminal justice interventions. assessing and responding to referrals issuing of warning letters Evidence of data recording Desirable criteria We are especially keen to hear from candidates who have experience in one or more of the following areas in a law enforcement environment: Coordinating and assisting with multiple operational support functions including criminal enforcement deployments and evaluating and responding to crime and incident referrals. Conducting an internet intelligence and investigation (III) activities to identify and disrupt online threats. Contributing to the delivery of innovation projects and portfolio responsibilities to enhance criminal enforcement. Assisting with responses to external requests including Freedom of Information, DPA, Parliamentary Questions and press. Technical Criteria: The requirement is for one or more of the following (A, I): Exceptional written and verbal communication skills and a proven ability to write well focused, penetrating reports fully independently, that articulate complex matters clearly and concisely in a way that aids comprehension. Strengths Criteria: Adaptable (I) Focused (I) Problem Solver (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact . The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: recent experience in the law enforcement profession or UK intelligence community. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency based answers provided - ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. Use of AI in Job Applications Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. If you require any disability related adjustments at any point during the process, please contact as soon as possible. Closing date: 25 January 2026 Shortlisting date: From 26 January 2026 Interview date: 09 February 2026 Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. If you need assistance applying for this role or have any other questions, please contact . Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact .
Jan 14, 2026
Full time
We are currently looking for a Criminal Enforcement Officer to join our Criminal Enforcement Unit Function within the Safety & Surveillance group. This is a full-time opportunity, on a permanent basis. The role is a home based role but will require occasional travel to 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Criminal Enforcement Unit is a dedicated law enforcement function within the MHRA, leading interventions to tackle the most serious criminal threats to the public from the illegal sale and supply of medicines and medical devices. MHRA's Criminal Enforcement Unit (CEU) is a multi disciplinary function that sits within the Safety and Surveillance Group. The Group brings together into a single integrated structure devices and medicines safety expertise with criminal enforcement capabilities. The CEU takes action to protect the public by preventing, disrupting and detecting the illegal trade in human medicines and medical devices. What's the role? The overall purpose of the Criminal Enforcement Officer (CEO) role is to support and deliver a range of core capabilities that enable the CEU to meet its strategic aim. Candidates are expected to have experience in a criminal or regulatory enforcement background including assisting with the delivery of multiple business support capabilities, for example assessing and responding to referrals, data recording and the issuing of warning letters. Key responsibilities: Contributing to the delivery of impactful strategic and/or tactical criminal threat reduction interventions. Delivering allocated tasks to the highest professional standards, actively encouraging, supporting and participating in a culture of continuous improvement, and modelling Civil Service and corporate values and behaviours. Participating in multi disciplinary teams to develop and deliver threat reduction interventions. This may include task specific teams, cross functional teams and small project delivery teams. Supporting and contributing to the delivery of projects and portfolio responsibilities to enhance the operational effectiveness of the CEU and the wider Agency. Embracing a flexible approach to work to meet demand across the function and wider CEU. Who are we looking for? Oursuccessful candidatewill have: Recent experience in the law enforcement profession or UK intelligence community of one or more of the following: delivering internet intelligence and investigation and OSINT collection capabilities delivery of multiple operational and/or business support capabilities applying the 4P strategic response framework to identify and deliver innovative non criminal justice interventions. assessing and responding to referrals issuing of warning letters Evidence of data recording Person Specification See Job Description Method of assessment: A=Application, I=Interview Behaviour Criteria: Working Together (I) Changing and Improving (I) Managing a Quality Service (I) Experience Criteria: The requirement is for recent experience in the law enforcement profession or UK intelligence community of one or more of the following (A, I): Recent experience in the law enforcement profession or UK intelligence community of one or more of the following: delivering internet intelligence and investigation and OSINT collection capabilities delivery of multiple operational and/or business support capabilities applying the 4P strategic response framework to identify and deliver innovative non criminal justice interventions. assessing and responding to referrals issuing of warning letters Evidence of data recording Desirable criteria We are especially keen to hear from candidates who have experience in one or more of the following areas in a law enforcement environment: Coordinating and assisting with multiple operational support functions including criminal enforcement deployments and evaluating and responding to crime and incident referrals. Conducting an internet intelligence and investigation (III) activities to identify and disrupt online threats. Contributing to the delivery of innovation projects and portfolio responsibilities to enhance criminal enforcement. Assisting with responses to external requests including Freedom of Information, DPA, Parliamentary Questions and press. Technical Criteria: The requirement is for one or more of the following (A, I): Exceptional written and verbal communication skills and a proven ability to write well focused, penetrating reports fully independently, that articulate complex matters clearly and concisely in a way that aids comprehension. Strengths Criteria: Adaptable (I) Focused (I) Problem Solver (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact . The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: recent experience in the law enforcement profession or UK intelligence community. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency based answers provided - ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. Use of AI in Job Applications Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. If you require any disability related adjustments at any point during the process, please contact as soon as possible. Closing date: 25 January 2026 Shortlisting date: From 26 January 2026 Interview date: 09 February 2026 Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. If you need assistance applying for this role or have any other questions, please contact . Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact .
Production Manager A Production Manager is required for a growing family run Fabrication company based in Coventry. The Company specialises in prototype and low volume fabrication and sheet metal products for a wide range of industries. As a Production Manager you will be responsible for overseeing the daily operation of the manufacturing plant, along with the Management and Directors. You will also be responsible for Health and Safety, Quality Management, visiting customer and suppliers sites for various projects. Ensuring maximum and efficient productivity. Production Manager - Duties: Implementation of manufacturing and engineering techniques such as Lean to deliver measurable results Setting Productivity Goals and ensure KPIs are maintained Ensure all capacity planning documentation is updated Ensure products meet all required documented specifications. On-time delivery of products to all customers both internal and external Follow create and help maintain procedure and specifications. Keep the work areas clean and organised and take care of all equipment and facilities and organise TPM and 6S requirements. To ensure the shift complies with all Company standards when working (Health and Safety, hygiene, etc and follow all safety rules focusing on team welfare and safety. Focus on improving processes and culture. To assist in the QMS to meet the companies requirements To manage and mentor weld coordinators as well carrying out the role yourself. Production Manager - Applicants must have: Strong background within Fabrication and sheet metal manufacturing, with a proven track history of success within production management. Knowledge of CAD or similar design package. Excellent Leadership Skills. Full, clean driving license essential. Reliable and strong working ethics. Production Manager- Benefits: Free on-site parking 25 days holiday plus bank/public holidays. After 12 months holiday allowance will increase to 30 days plus bank/public holidays. Bonus scheme available Close proximity to local shops Working Hours would be 7.15am - 16.30pm Monday - Thursday & 7.15am - 12.15pm Friday, but must be able to show flexibility during peak production periods. Salary £50000 - £54000/annum plus Bonuses
Jan 14, 2026
Full time
Production Manager A Production Manager is required for a growing family run Fabrication company based in Coventry. The Company specialises in prototype and low volume fabrication and sheet metal products for a wide range of industries. As a Production Manager you will be responsible for overseeing the daily operation of the manufacturing plant, along with the Management and Directors. You will also be responsible for Health and Safety, Quality Management, visiting customer and suppliers sites for various projects. Ensuring maximum and efficient productivity. Production Manager - Duties: Implementation of manufacturing and engineering techniques such as Lean to deliver measurable results Setting Productivity Goals and ensure KPIs are maintained Ensure all capacity planning documentation is updated Ensure products meet all required documented specifications. On-time delivery of products to all customers both internal and external Follow create and help maintain procedure and specifications. Keep the work areas clean and organised and take care of all equipment and facilities and organise TPM and 6S requirements. To ensure the shift complies with all Company standards when working (Health and Safety, hygiene, etc and follow all safety rules focusing on team welfare and safety. Focus on improving processes and culture. To assist in the QMS to meet the companies requirements To manage and mentor weld coordinators as well carrying out the role yourself. Production Manager - Applicants must have: Strong background within Fabrication and sheet metal manufacturing, with a proven track history of success within production management. Knowledge of CAD or similar design package. Excellent Leadership Skills. Full, clean driving license essential. Reliable and strong working ethics. Production Manager- Benefits: Free on-site parking 25 days holiday plus bank/public holidays. After 12 months holiday allowance will increase to 30 days plus bank/public holidays. Bonus scheme available Close proximity to local shops Working Hours would be 7.15am - 16.30pm Monday - Thursday & 7.15am - 12.15pm Friday, but must be able to show flexibility during peak production periods. Salary £50000 - £54000/annum plus Bonuses
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 14, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About the Role Who are we, and what do we do? You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. The benefits of working for Avara Foods As an Assistant Farm Manager, you will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long term career with us. £32,925.12 31 days holiday allowance, increasing to up to 38 days 5 % pension Life assurance Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets Wellbeing resources, including free online health advice & support, and wellbeing assessments Free staff parking T's & C's Apply Hours of Work Monday to Sunday, 6 days a week 07:00 - 16:00 What will you be doing as an Assistant Farm Manager at Avara? As an inclusive, forward thinking business, we take pride in our approach to investing in our farm management across Avara Foods and are looking for a highly competent and motivated Assistant Farm Manager to join our team, based at our Northfield Farm site. The role is farm based, so you will be working in a farming environment which can be noisy. Our farms are modern, and hygiene is of utmost importance. As an Assistant Farm Manager, you'll work closely with the farm management team, managing on a day to day basis, a modern company broiler farm. The main responsibility is the wellbeing and performance of the livestock, although this will extend, by definition, to the upkeep and appearance of the whole site. Key Responsibilities Maintain optimum environmental conditions to ensure bird welfare and biosecurity practices are maintained Complete feeding, vaccinating and grading of the birds Ensure site maintenance and general Avara Foods standards are met and completed Supervise staff and third parties whilst on site, ensuring adherence to Health and Safety procedures Comply with legislative and assurance scheme standards Maintain accurate records as stipulated by Avara Foods & UK legislation (goods and services received, generator logs, alarm logs, crop records, medication register, accident book, etc.) Operate the farm within effective cost management parameters Ensure high standards of animal welfare, hygiene and husbandry practice are maintained Work on other farm sites, as and when needed Cover for the Farm Manager's absence Report to the Farm Manager Requirements Own transport is essential - you may be required to travel to different sites Previous livestock experience, not necessarily poultry but an excellent stock person NVQ/Diploma level 3 in Poultry production or similar agriculture qualification is desirable but training will be given Effective communication and people skills Willingness to learn and self motivation Able to work with minimal supervision and carry out manual duties Basic IT skills What happens after you apply for this role? After you've applied, you'll be contacted in due course by a Resourcing Officer at our Hereford site, to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role. If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! Important Note Due to Bird Welfare, it is essential that you do not own any avian pets, poultry or porcine. We are committed to being an equal opportunities employer. INDHP
Jan 14, 2026
Full time
About the Role Who are we, and what do we do? You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. The benefits of working for Avara Foods As an Assistant Farm Manager, you will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long term career with us. £32,925.12 31 days holiday allowance, increasing to up to 38 days 5 % pension Life assurance Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets Wellbeing resources, including free online health advice & support, and wellbeing assessments Free staff parking T's & C's Apply Hours of Work Monday to Sunday, 6 days a week 07:00 - 16:00 What will you be doing as an Assistant Farm Manager at Avara? As an inclusive, forward thinking business, we take pride in our approach to investing in our farm management across Avara Foods and are looking for a highly competent and motivated Assistant Farm Manager to join our team, based at our Northfield Farm site. The role is farm based, so you will be working in a farming environment which can be noisy. Our farms are modern, and hygiene is of utmost importance. As an Assistant Farm Manager, you'll work closely with the farm management team, managing on a day to day basis, a modern company broiler farm. The main responsibility is the wellbeing and performance of the livestock, although this will extend, by definition, to the upkeep and appearance of the whole site. Key Responsibilities Maintain optimum environmental conditions to ensure bird welfare and biosecurity practices are maintained Complete feeding, vaccinating and grading of the birds Ensure site maintenance and general Avara Foods standards are met and completed Supervise staff and third parties whilst on site, ensuring adherence to Health and Safety procedures Comply with legislative and assurance scheme standards Maintain accurate records as stipulated by Avara Foods & UK legislation (goods and services received, generator logs, alarm logs, crop records, medication register, accident book, etc.) Operate the farm within effective cost management parameters Ensure high standards of animal welfare, hygiene and husbandry practice are maintained Work on other farm sites, as and when needed Cover for the Farm Manager's absence Report to the Farm Manager Requirements Own transport is essential - you may be required to travel to different sites Previous livestock experience, not necessarily poultry but an excellent stock person NVQ/Diploma level 3 in Poultry production or similar agriculture qualification is desirable but training will be given Effective communication and people skills Willingness to learn and self motivation Able to work with minimal supervision and carry out manual duties Basic IT skills What happens after you apply for this role? After you've applied, you'll be contacted in due course by a Resourcing Officer at our Hereford site, to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role. If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! Important Note Due to Bird Welfare, it is essential that you do not own any avian pets, poultry or porcine. We are committed to being an equal opportunities employer. INDHP
Catering Supervisor Job ref: CT/992 Job type: Permanent Location: ASDA Enniskillen Quantity of Posts Available: 2 Hours : 16 hours We are not currently able to offer visa sponsorship or assistance, you must be legally authorised to work in United Kingdom now. As a Catering Supervisor, you will be the heart of our operation. You will be customer focused with high standards! You will be a key member of the team to deliver world class food & service for our clients and customers. You will set the standard and guide your team daily. You will work with the onsite team and other leaders across our business to ensure the best service is delivered. Key Responsibilities: To ensure that the front of house areas are clean, tidy and attractive during opening times To place orders for stock to maintain the correct stock levels To ensure that all deliveries are checked and put away promptly and correctly To ensure waste is kept to a minimum during beverage production To lead and inspire the team to deliver superior customer service at all times To cash up at the end of a late shift and complete beverage stock takes when required In the absence of the Manager assist in the completion of weekly administration and any other duties that are deemed necessary Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise Ensure all health and safety regulations are followed Essential Criteria: Previous experience supervising frontline teams Customer service focused Ability to work under pressure whilst maintaining a positive attitude Experience in a similar environment (not essential) Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes And many more For further information and to submit your application, click the apply icon. At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every member joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Jan 14, 2026
Full time
Catering Supervisor Job ref: CT/992 Job type: Permanent Location: ASDA Enniskillen Quantity of Posts Available: 2 Hours : 16 hours We are not currently able to offer visa sponsorship or assistance, you must be legally authorised to work in United Kingdom now. As a Catering Supervisor, you will be the heart of our operation. You will be customer focused with high standards! You will be a key member of the team to deliver world class food & service for our clients and customers. You will set the standard and guide your team daily. You will work with the onsite team and other leaders across our business to ensure the best service is delivered. Key Responsibilities: To ensure that the front of house areas are clean, tidy and attractive during opening times To place orders for stock to maintain the correct stock levels To ensure that all deliveries are checked and put away promptly and correctly To ensure waste is kept to a minimum during beverage production To lead and inspire the team to deliver superior customer service at all times To cash up at the end of a late shift and complete beverage stock takes when required In the absence of the Manager assist in the completion of weekly administration and any other duties that are deemed necessary Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise Ensure all health and safety regulations are followed Essential Criteria: Previous experience supervising frontline teams Customer service focused Ability to work under pressure whilst maintaining a positive attitude Experience in a similar environment (not essential) Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes And many more For further information and to submit your application, click the apply icon. At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every member joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers, what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025! In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business level and technical conversations at multiple levels of the organisation, including the C suite Ideal for an individual who wants to expand their career with a fast growing software company About you Customer facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You are based in London or Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Regents place. A competitive salary + stock options in our fast growing Series D start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product.
Jan 14, 2026
Full time
Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers, what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025! In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business level and technical conversations at multiple levels of the organisation, including the C suite Ideal for an individual who wants to expand their career with a fast growing software company About you Customer facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You are based in London or Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Regents place. A competitive salary + stock options in our fast growing Series D start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product.
