Crieff Hydro Hotel Pretty much in the centre of Scotland, we're set in a 900acre estate in stunning Perthshire. Home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self catering lodges, six restaurants and over 60 onsite activities- there really is something for everyone! About the Role Are you passionate about delivering exceptional customer service and creating memorable in store experiences? We are looking for an enthusiastic Boutique Manager to lead our small, friendly team and help our boutique continue to thrive. As the face of our own Retail shop, you will be responsible for monitoring stock levels and creating orders, producing eye catching displays, processing customer transactions and motivating your team to ensure the best possible customer service is given at all times. You will become knowledgeable about all the brands and products we offer and be able to upsell these effectively in a warm, friendly manner. The role requires a flexible approach as we will need you to work weekends and the possibility of covering extra hours due to team members' holidays. Ideally, you'll be able to join us in mid March to allow for a thorough handover. What We Need From You: You'll have previous experience in retail management, sales, merchandising stock and most importantly a friendly and welcoming personality. What You'll Get From Us Live in Accommodation-On site housing may be available, withbills included, making your move stress free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn't a guarantee. The rate of our accommodation is outlined by HMRC, further details can be discussed at interview. A Friendly & Supportive Team-Work in afun, welcoming environmentwhere team spirit and well being are a priority. Grow with Us- We invest in our people. Whether you're looking todevelop new skillsor take thenext step in your career, we'll support you every step of the way. Leadership Development- Get access to ourBe A Leader programmeand develop the skills to take your career further. Exclusive Discounts- Enjoyfreeleisure membership,30% off retail, 50% of food and drinks, plus great savings on hotel activities. Team Rate Hotel Stays- Take time to recharge withdiscounted staysat all of our hotels from just£30 per night- where will you explore next? Refer a friend initiative- Earn a bonusup to £250-£500for each successful team member or manager which you recommend to us. Guest mention incentive- Earn an extra £5 for each guest review which positively mentions you. Wellbeing Support- Access24/7 confidential supportvia theHealth Assuredemployee assistance programme, covering mental health, financial advice, and more. Team Events & Annual Staff Party- We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Feb 05, 2026
Full time
Crieff Hydro Hotel Pretty much in the centre of Scotland, we're set in a 900acre estate in stunning Perthshire. Home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self catering lodges, six restaurants and over 60 onsite activities- there really is something for everyone! About the Role Are you passionate about delivering exceptional customer service and creating memorable in store experiences? We are looking for an enthusiastic Boutique Manager to lead our small, friendly team and help our boutique continue to thrive. As the face of our own Retail shop, you will be responsible for monitoring stock levels and creating orders, producing eye catching displays, processing customer transactions and motivating your team to ensure the best possible customer service is given at all times. You will become knowledgeable about all the brands and products we offer and be able to upsell these effectively in a warm, friendly manner. The role requires a flexible approach as we will need you to work weekends and the possibility of covering extra hours due to team members' holidays. Ideally, you'll be able to join us in mid March to allow for a thorough handover. What We Need From You: You'll have previous experience in retail management, sales, merchandising stock and most importantly a friendly and welcoming personality. What You'll Get From Us Live in Accommodation-On site housing may be available, withbills included, making your move stress free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn't a guarantee. The rate of our accommodation is outlined by HMRC, further details can be discussed at interview. A Friendly & Supportive Team-Work in afun, welcoming environmentwhere team spirit and well being are a priority. Grow with Us- We invest in our people. Whether you're looking todevelop new skillsor take thenext step in your career, we'll support you every step of the way. Leadership Development- Get access to ourBe A Leader programmeand develop the skills to take your career further. Exclusive Discounts- Enjoyfreeleisure membership,30% off retail, 50% of food and drinks, plus great savings on hotel activities. Team Rate Hotel Stays- Take time to recharge withdiscounted staysat all of our hotels from just£30 per night- where will you explore next? Refer a friend initiative- Earn a bonusup to £250-£500for each successful team member or manager which you recommend to us. Guest mention incentive- Earn an extra £5 for each guest review which positively mentions you. Wellbeing Support- Access24/7 confidential supportvia theHealth Assuredemployee assistance programme, covering mental health, financial advice, and more. Team Events & Annual Staff Party- We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Astute's Renewbles Team is partnering with a key business and influential player in the biogas sector. Together we are looking to recruit a Regional EHS Manager to cover a portfolio of assets and we're looking for a safety conscious and collaborative people-person to join the team with the ultimate goal of driving a positive EHS ethos across the company. The Regional EHS Manager role comes with a salary up to 55,000, and excellent company benefits to be discussed. If you're a an experienced EHS Manager and are looking to work for an organisation at the forefront of the green energy transition, then submit your CV to apply today Responsibilities and duties of the Regional EHS Manager role Reporting to the Global Director of EHS you will: Drive the Safety culture by acting as an ambassador for Health, Safety, Quality and Environmental programs and in accordance with the Company vision and values. Coordinate, implement and administer all required quality, safety, health, and environmental programs to ensure health, safety and environmental compliance in accordance with legislation and internal policies. Works with the site leadership team to review incident investigations, determine root cause and recommend and/or implement corrective actions. Maintains awareness and advises management concerning future regulatory changes and requirements with assistance. Coach employees, supervisors and management on Workplace Safety, Policy and Procedures, best practices and principles. Coordinate the collection of EHSQ performance metrics and prepare reports as required. Coordinates employee health surveillance evaluations as required by company polices, Workplace Safety and Insurance Board and legal requirements. Assist in maintaining the Production System (EHMS) and related programs to support compliance. Develop and implement E, Q, H&S programs in consultation with all departments and EHS team Perform Participate and support health & safety and environmental audits and corrective action. Other duties as required Professional qualifications We are looking for someone with the following: NEBOSH, or CMIOSH (with a strong preference for candidates holding a NEBOSH Diploma; however, those with a NEBOSH General Certificate will also be considered). Bachelor's degree/diploma in science or related discipline A full UK Driving Licence Personal skills The Regional EHS Manager role would suit someone who has: A minimum 3 years of experience in a Health & Safety position Experience in anaerobic digestion, wastewater, or manufacturing industries is highly desirable. Previous COMAH site experience is advantageous. Asset - Knowledge of ISO systems. Excellent computer skills, proficiency in Office Suite (especially MS Excel and Word Salary and benefits of the Regional EHS Manager role Salary of up to 55,000 depending on experience Excellent benefits package The just to join an established and expanding business within the Biogas sector INDREN Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Feb 05, 2026
Full time
Astute's Renewbles Team is partnering with a key business and influential player in the biogas sector. Together we are looking to recruit a Regional EHS Manager to cover a portfolio of assets and we're looking for a safety conscious and collaborative people-person to join the team with the ultimate goal of driving a positive EHS ethos across the company. The Regional EHS Manager role comes with a salary up to 55,000, and excellent company benefits to be discussed. If you're a an experienced EHS Manager and are looking to work for an organisation at the forefront of the green energy transition, then submit your CV to apply today Responsibilities and duties of the Regional EHS Manager role Reporting to the Global Director of EHS you will: Drive the Safety culture by acting as an ambassador for Health, Safety, Quality and Environmental programs and in accordance with the Company vision and values. Coordinate, implement and administer all required quality, safety, health, and environmental programs to ensure health, safety and environmental compliance in accordance with legislation and internal policies. Works with the site leadership team to review incident investigations, determine root cause and recommend and/or implement corrective actions. Maintains awareness and advises management concerning future regulatory changes and requirements with assistance. Coach employees, supervisors and management on Workplace Safety, Policy and Procedures, best practices and principles. Coordinate the collection of EHSQ performance metrics and prepare reports as required. Coordinates employee health surveillance evaluations as required by company polices, Workplace Safety and Insurance Board and legal requirements. Assist in maintaining the Production System (EHMS) and related programs to support compliance. Develop and implement E, Q, H&S programs in consultation with all departments and EHS team Perform Participate and support health & safety and environmental audits and corrective action. Other duties as required Professional qualifications We are looking for someone with the following: NEBOSH, or CMIOSH (with a strong preference for candidates holding a NEBOSH Diploma; however, those with a NEBOSH General Certificate will also be considered). Bachelor's degree/diploma in science or related discipline A full UK Driving Licence Personal skills The Regional EHS Manager role would suit someone who has: A minimum 3 years of experience in a Health & Safety position Experience in anaerobic digestion, wastewater, or manufacturing industries is highly desirable. Previous COMAH site experience is advantageous. Asset - Knowledge of ISO systems. Excellent computer skills, proficiency in Office Suite (especially MS Excel and Word Salary and benefits of the Regional EHS Manager role Salary of up to 55,000 depending on experience Excellent benefits package The just to join an established and expanding business within the Biogas sector INDREN Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Overview Ever run a restaurant and think "this system could work better if someone actually understood how we operate"? At Harri, we build workforce technology for hospitality teams - and we're growing our UK Customer Success team. We're looking for hospitality operators who are brilliant with people, calm under pressure, and ready to step away from shift work into a real career in tech. This role is for you if you: Have experience as a Restaurant Manager / Assistant Manager Understand hiring, scheduling, labour pressure and service reality Are customer-obsessed and outcome-focused Know how to balance what customers want with what's realistic Responsibilities Own relationships with hospitality customers using Harri day-to-day Help clients get real value from the platform (not just "log tickets") Navigate tough conversations with empathy and clarity Partner with Product, Support and Technical teams to solve problems properly Why Harri? A fast-growing global hospitality tech company No weekends. No shifts. Real progression. Your hospitality experience actually matters here If you know hospitality and care about customers, we want to hear from you! Compensation: To be discussed
Feb 05, 2026
Full time
Overview Ever run a restaurant and think "this system could work better if someone actually understood how we operate"? At Harri, we build workforce technology for hospitality teams - and we're growing our UK Customer Success team. We're looking for hospitality operators who are brilliant with people, calm under pressure, and ready to step away from shift work into a real career in tech. This role is for you if you: Have experience as a Restaurant Manager / Assistant Manager Understand hiring, scheduling, labour pressure and service reality Are customer-obsessed and outcome-focused Know how to balance what customers want with what's realistic Responsibilities Own relationships with hospitality customers using Harri day-to-day Help clients get real value from the platform (not just "log tickets") Navigate tough conversations with empathy and clarity Partner with Product, Support and Technical teams to solve problems properly Why Harri? A fast-growing global hospitality tech company No weekends. No shifts. Real progression. Your hospitality experience actually matters here If you know hospitality and care about customers, we want to hear from you! Compensation: To be discussed
Project Manager Location: Hertford, SG13 7GX Salary: £50,000 £70,000 DOE Job Type: Permanent Project Manager About the role: An expanding Operations team is looking for a proactive Project Manager with experience working for a company supplying or subcontracting within the construction industry. This is a hands-on, coordinating role overseeing projects at a time, ensuring delivery from design sign-off through procurement, installation, and client handover. The ideal candidate thrives in a fast-paced environment, managing multiple moving parts and building strong relationships with clients and subcontractors. Project Manager Details: Work directly with clients, designers, and subcontractors to deliver projects ranging from £2,000 £500,000 Coordinate design packs, approvals, procurement, and installation schedules Prepare RAMS and ensure health & safety compliance Attend weekly progress meetings and provide updates on current and forecasted project completions Operate within a team that values communication, simplicity, and continual improvement Project Manager Responsibilities: Receive projects/orders from the sales team and attend handover meetings for high-value projects Liaise with internal and freelance designers for drawing packs and client approvals Conduct site visits, surveys, pre-start meetings, and design reviews Procure all necessary products and materials for projects Arrange installation and liaise with subcontractors and clients Complete project handovers and client sign-offs Attend weekly WIP meetings and report on project and invoice progress Project Manager What We re Looking For: 3+ years experience coordinating projects for construction suppliers or subcontractors (manufacturing considered) Skilled at managing multiple projects from design through to completion Strong organisational, communication, and problem-solving skills Quick learner, adaptable, and able to work effectively in a busy, fast-moving team Attentive to detail with good financial awareness If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Feb 05, 2026
Full time
Project Manager Location: Hertford, SG13 7GX Salary: £50,000 £70,000 DOE Job Type: Permanent Project Manager About the role: An expanding Operations team is looking for a proactive Project Manager with experience working for a company supplying or subcontracting within the construction industry. This is a hands-on, coordinating role overseeing projects at a time, ensuring delivery from design sign-off through procurement, installation, and client handover. The ideal candidate thrives in a fast-paced environment, managing multiple moving parts and building strong relationships with clients and subcontractors. Project Manager Details: Work directly with clients, designers, and subcontractors to deliver projects ranging from £2,000 £500,000 Coordinate design packs, approvals, procurement, and installation schedules Prepare RAMS and ensure health & safety compliance Attend weekly progress meetings and provide updates on current and forecasted project completions Operate within a team that values communication, simplicity, and continual improvement Project Manager Responsibilities: Receive projects/orders from the sales team and attend handover meetings for high-value projects Liaise with internal and freelance designers for drawing packs and client approvals Conduct site visits, surveys, pre-start meetings, and design reviews Procure all necessary products and materials for projects Arrange installation and liaise with subcontractors and clients Complete project handovers and client sign-offs Attend weekly WIP meetings and report on project and invoice progress Project Manager What We re Looking For: 3+ years experience coordinating projects for construction suppliers or subcontractors (manufacturing considered) Skilled at managing multiple projects from design through to completion Strong organisational, communication, and problem-solving skills Quick learner, adaptable, and able to work effectively in a busy, fast-moving team Attentive to detail with good financial awareness If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Location Coventry, West Midlands (England), CV1 2WT : Manchester, North West England, M1 2WD : Sheffield, Yorkshire and the Humber, S1 2FJ About the job Job summary These are exciting times in the Department for Education. Our digital services have been migrated onto public cloud and we're on a journey of maturing our technology, and how we work, to take full advantage of cloud-native and network technologies. Our goal is to make our digital delivery faster, cheaper and more secure. Our diverse and inclusive culture in DfE reflects the society we live in - this helps us to achieve better outcomes for all our users. We typically work in Agile teams, so we can innovate and radically improve services that: raise education standards and provide the best start in life for children; support disadvantaged and vulnerable children and young people; and drive economic growth. We are looking for a Technical Architect that will work within the National Careers Service in a range of project and services. This role will focus on delivering current and new online services that meet business and user needs. You will work with user researchers, product managers, designers, business analysts, delivery managers and content specialists as part of a multi-disciplinary team to directly deliver better outcomes for users. Job description As a Senior Technical Architect, your main responsibilities will include: Defining, maintaining, and championing the technical strategy for a service or group of services - keeping up to date with the latest technologies and trends, whilst delivering working software early and often. Leading technical specialists in multiple projects and services, on problems that require broad architectural thinking. Defining how to build and operate user-centred, open-source web systems in an agile environment, to serve a variety of citizen and government needs. Being responsible for the technical design and development of services in your programme, including how they interact with their surroundings, and how they evolve over time. Challenging entrenched practices and influencing decision-makers, looking for deeper underlying problems to solve, and larger opportunities for digital transformation. Communicating the vision for government services to developers and non-developers alike, working in multi-disciplinary teams that bring policy and delivery together. Playing an active role in the DfE architecture community, where you will share knowledge of tools and techniques, as well as joining related communities of practice and events where appropriate, such as product, user research, design, platforms, security, etc. Helping to build a diverse, inclusive culture across the technical architecture community. Working with colleagues and peers on profession-based activities (and cross-profession), such as defining standards and guidance around best practice. Person specification Essential Criteria Applications will be assessed against the following essential criteria: Assessed at application and both interview stages : Experience working and coaching in technical teams and delivering user-centred services in an agile environment. Experience working with cloud-first architectures and how to build applications that take advantage of the opportunities they offer. Experience of software development in either Ruby, .Net (or similar), and introducing modern software engineering practices, such as Test-Driven Development (TDD), continuous integration/development (CI/CD), automated deployment pipelines and version control with Git and DevOps. Assessed at application and second interview stage : The ability to work with technical and non-technical stakeholders to achieve agreement on technical plans. The ability to look beyond immediate technical problems and identify the wider implications. Practical knowledge at many levels of the web stack, from front-end code, down to infrastructure and networking. The following criteria are desirable . Applicant's evidence against these criteria will be used at interview in the event of a tie break situation, to make an informed decision: Experience using automated tests to continuously validate your work. Experience of mentoring and supporting colleagues in multi-disciplinary teams, one-to-one or in groups. Ability to work with stakeholders to produce effective strategies for technology choices, using the most appropriate languages, frameworks and tools to meet user and business needs.
Feb 05, 2026
Full time
Location Coventry, West Midlands (England), CV1 2WT : Manchester, North West England, M1 2WD : Sheffield, Yorkshire and the Humber, S1 2FJ About the job Job summary These are exciting times in the Department for Education. Our digital services have been migrated onto public cloud and we're on a journey of maturing our technology, and how we work, to take full advantage of cloud-native and network technologies. Our goal is to make our digital delivery faster, cheaper and more secure. Our diverse and inclusive culture in DfE reflects the society we live in - this helps us to achieve better outcomes for all our users. We typically work in Agile teams, so we can innovate and radically improve services that: raise education standards and provide the best start in life for children; support disadvantaged and vulnerable children and young people; and drive economic growth. We are looking for a Technical Architect that will work within the National Careers Service in a range of project and services. This role will focus on delivering current and new online services that meet business and user needs. You will work with user researchers, product managers, designers, business analysts, delivery managers and content specialists as part of a multi-disciplinary team to directly deliver better outcomes for users. Job description As a Senior Technical Architect, your main responsibilities will include: Defining, maintaining, and championing the technical strategy for a service or group of services - keeping up to date with the latest technologies and trends, whilst delivering working software early and often. Leading technical specialists in multiple projects and services, on problems that require broad architectural thinking. Defining how to build and operate user-centred, open-source web systems in an agile environment, to serve a variety of citizen and government needs. Being responsible for the technical design and development of services in your programme, including how they interact with their surroundings, and how they evolve over time. Challenging entrenched practices and influencing decision-makers, looking for deeper underlying problems to solve, and larger opportunities for digital transformation. Communicating the vision for government services to developers and non-developers alike, working in multi-disciplinary teams that bring policy and delivery together. Playing an active role in the DfE architecture community, where you will share knowledge of tools and techniques, as well as joining related communities of practice and events where appropriate, such as product, user research, design, platforms, security, etc. Helping to build a diverse, inclusive culture across the technical architecture community. Working with colleagues and peers on profession-based activities (and cross-profession), such as defining standards and guidance around best practice. Person specification Essential Criteria Applications will be assessed against the following essential criteria: Assessed at application and both interview stages : Experience working and coaching in technical teams and delivering user-centred services in an agile environment. Experience working with cloud-first architectures and how to build applications that take advantage of the opportunities they offer. Experience of software development in either Ruby, .Net (or similar), and introducing modern software engineering practices, such as Test-Driven Development (TDD), continuous integration/development (CI/CD), automated deployment pipelines and version control with Git and DevOps. Assessed at application and second interview stage : The ability to work with technical and non-technical stakeholders to achieve agreement on technical plans. The ability to look beyond immediate technical problems and identify the wider implications. Practical knowledge at many levels of the web stack, from front-end code, down to infrastructure and networking. The following criteria are desirable . Applicant's evidence against these criteria will be used at interview in the event of a tie break situation, to make an informed decision: Experience using automated tests to continuously validate your work. Experience of mentoring and supporting colleagues in multi-disciplinary teams, one-to-one or in groups. Ability to work with stakeholders to produce effective strategies for technology choices, using the most appropriate languages, frameworks and tools to meet user and business needs.
Store Manager page is loaded Store Managerlocations: Norwich, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-109183At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerising Swarovski journey through our world of wonder. Create an emotional connection with our customers and provide a spellbinding experience. Anticipate our customers' needs and share inspiring styling tips. Showcase and present our legendary products. About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Highly motivated and with a strong focus on customer orientation. Dedication and target-driven attitude. Willingness to develop your career and grow with us. Previous retail experience. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Feb 05, 2026
Full time
Store Manager page is loaded Store Managerlocations: Norwich, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-109183At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerising Swarovski journey through our world of wonder. Create an emotional connection with our customers and provide a spellbinding experience. Anticipate our customers' needs and share inspiring styling tips. Showcase and present our legendary products. About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Highly motivated and with a strong focus on customer orientation. Dedication and target-driven attitude. Willingness to develop your career and grow with us. Previous retail experience. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
National Account Manager - Global Drinks Business - London - Up to £65k My client is an award winning and globally recognized drinks business. Since the launch almost 20 years ago the product has grown from strength to strength and is often seen across all hospitality venues around the country. The product is made from exceptionally sourced ingredients! The National Account Manager will be responsi click apply for full job details
Feb 05, 2026
Full time
National Account Manager - Global Drinks Business - London - Up to £65k My client is an award winning and globally recognized drinks business. Since the launch almost 20 years ago the product has grown from strength to strength and is often seen across all hospitality venues around the country. The product is made from exceptionally sourced ingredients! The National Account Manager will be responsi click apply for full job details
Assistant Store Manager Kate Spade Banbridge, NIR, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Primary Purpose The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards. We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Leader; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store leader, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at . Job Segment: Retail Manager, Retail Operations, Store Manager, Outside Sales, Retail, Sales
Feb 05, 2026
Full time
Assistant Store Manager Kate Spade Banbridge, NIR, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Primary Purpose The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards. We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Leader; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store leader, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at . Job Segment: Retail Manager, Retail Operations, Store Manager, Outside Sales, Retail, Sales
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Feb 05, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Senior Technical Architect here at Justice Digital , to be part of our warm and collaborative HM Prison & Probation Service. This role aligns against the senior architect role from the Government Digital and Data Framework Our Senior Technical Architects are responsible for assuring, designing, and delivering digital services. You will be working with developers, Site Reliability Engineers and security experts, user researchers, product managers, designers, delivery managers, and content specialists who share a vision for improving government through smarter use of technology. You will collaborate to develop our strategy, connect people and build trust with clear communication, and provide empathetic technical leadership across diverse product teams. Our Senior Technical Architects will work to understand our technology, our business, and our people (colleagues, stakeholders, and users of our services), and to create an ambitious and pragmatic vision for our teams, using their technical expertise to bring our challenges and opportunities into focus alongside the views of other professions in our leadership team. A Senior Technical Architect can see the big picture, understanding our complex technology landscape, and can clearly and effectively communicate that big picture by building trust, developing great relationships, and empathising with others. They provide mentoring and support to other architects and engineering leadership in their service area, and they have a good understanding of a broad range of technologies, with experience in both software engineering and commercial enterprise, as well as providing effective governance, both within our organisation, and across our suppliers. As a Senior Technical Architect, your days will be varied. For example, you might be creating diagrams and data flows for replacing a legacy service; working directly with developers to ensure their services are robust and secure; supporting a new delivery manager to introduce or improve ways of working; or liaising with engineering leadership to develop guardrails and patterns for use across the department. We are looking for people who will encourage open discussion and build the architecture community within the Ministry of Justice, particularly within His Majesty's Prisons and Probation Service Digital department and Office of the CTO. You should have a mindset for growth and learning, constantly looking for emerging technologies, tools and good practice. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: Collaborate with the Lead Technical Architect to refine and progress technical vision for HMPPS Digital, develop our strategy and be accountable for our technology estate. Communicate about our technology across teams and professions, both within our Digital unit and across all parts of the Ministry of Justice; seeing the big picture and bringing it to all stakeholders. Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge, as well as pragmatic compromise to deliver value across your teams and the service area. Create structured analysis of technical concepts, providing insight for multi-disciplinary decision-making, whilst seeking opportunities to collaborate and develop patterns and guidelines for the Digital Unit. Guide and influence choices to align with strategy, and seek out opportunities for digital transformation, helping all understand the value of technical decisions. Engage with our portfolio, assurance, risk management, cyber, and information assurance leadership to ensure priorities, such as Secure by Design, are represented alongside those of the business and other digital teams. Advocate for a diverse, inclusive culture across the engineering community, growing awareness, inclusivity, and balance, including being a champion for increasing women and minorities in our workforce. Mentor, coach, line-manage, and help recruit more great technical architects and engineering leadership. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Our Tech Stack This is our tech, both strategic and legacy. You don't need to have experience with all of these, but we hope you see some familiar things. Modern strategic software built in Java/Kotlin, Typescript and Python Public GitHub repositories for our work Resilient infrastructure in the cloud (primarily AWS), containerisation and Kubernetes, using infrastructure as code (IaC) and platforms as a service (PaaS) Progressive software development practices such as Domain-Driven Design (DDD), test-driven development (TDD), continuous integration (CI) and continuous delivery (CD) A new multi-tier architecture, creating central data and business logic platforms to accelerate our product development and support our growing artificial intelligence product suite. Mac laptops for delivering our work Check out our tech-radar for more Does this sound like a role that meets your requirements? If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team please read on. Person Specification Essential Experience as a software engineer, cloud engineer, or software architect, delivering digital products into production environments. Has practical experience across multiple layers of a modern web architecture such as user interfaces, APIs, data stores, event driven components, or cloud native infrastructure. Has led or influenced technical decisions and can explain the factors they took into consideration and the outcome and impact on the organisation. Strong communication skills with experience of communicating complex technical subjects to a range of audiences, from developers and engineers to senior non-technical colleagues, using clear language, diagrams or prototypes. Has experience influencing stakeholders, building trust, negotiating, and persuade decision makers to achieve wider organisational goals. Has identified security risks emerging when operating in a public cloud environment and designed solutions that have mitigated for those risks. Has introduced or championed technical best practice within an organisation, which could include Continuous integration, continuous delivery, DevOps or Test-Driven development. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy .
Feb 05, 2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Senior Technical Architect here at Justice Digital , to be part of our warm and collaborative HM Prison & Probation Service. This role aligns against the senior architect role from the Government Digital and Data Framework Our Senior Technical Architects are responsible for assuring, designing, and delivering digital services. You will be working with developers, Site Reliability Engineers and security experts, user researchers, product managers, designers, delivery managers, and content specialists who share a vision for improving government through smarter use of technology. You will collaborate to develop our strategy, connect people and build trust with clear communication, and provide empathetic technical leadership across diverse product teams. Our Senior Technical Architects will work to understand our technology, our business, and our people (colleagues, stakeholders, and users of our services), and to create an ambitious and pragmatic vision for our teams, using their technical expertise to bring our challenges and opportunities into focus alongside the views of other professions in our leadership team. A Senior Technical Architect can see the big picture, understanding our complex technology landscape, and can clearly and effectively communicate that big picture by building trust, developing great relationships, and empathising with others. They provide mentoring and support to other architects and engineering leadership in their service area, and they have a good understanding of a broad range of technologies, with experience in both software engineering and commercial enterprise, as well as providing effective governance, both within our organisation, and across our suppliers. As a Senior Technical Architect, your days will be varied. For example, you might be creating diagrams and data flows for replacing a legacy service; working directly with developers to ensure their services are robust and secure; supporting a new delivery manager to introduce or improve ways of working; or liaising with engineering leadership to develop guardrails and patterns for use across the department. We are looking for people who will encourage open discussion and build the architecture community within the Ministry of Justice, particularly within His Majesty's Prisons and Probation Service Digital department and Office of the CTO. You should have a mindset for growth and learning, constantly looking for emerging technologies, tools and good practice. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: Collaborate with the Lead Technical Architect to refine and progress technical vision for HMPPS Digital, develop our strategy and be accountable for our technology estate. Communicate about our technology across teams and professions, both within our Digital unit and across all parts of the Ministry of Justice; seeing the big picture and bringing it to all stakeholders. Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge, as well as pragmatic compromise to deliver value across your teams and the service area. Create structured analysis of technical concepts, providing insight for multi-disciplinary decision-making, whilst seeking opportunities to collaborate and develop patterns and guidelines for the Digital Unit. Guide and influence choices to align with strategy, and seek out opportunities for digital transformation, helping all understand the value of technical decisions. Engage with our portfolio, assurance, risk management, cyber, and information assurance leadership to ensure priorities, such as Secure by Design, are represented alongside those of the business and other digital teams. Advocate for a diverse, inclusive culture across the engineering community, growing awareness, inclusivity, and balance, including being a champion for increasing women and minorities in our workforce. Mentor, coach, line-manage, and help recruit more great technical architects and engineering leadership. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Our Tech Stack This is our tech, both strategic and legacy. You don't need to have experience with all of these, but we hope you see some familiar things. Modern strategic software built in Java/Kotlin, Typescript and Python Public GitHub repositories for our work Resilient infrastructure in the cloud (primarily AWS), containerisation and Kubernetes, using infrastructure as code (IaC) and platforms as a service (PaaS) Progressive software development practices such as Domain-Driven Design (DDD), test-driven development (TDD), continuous integration (CI) and continuous delivery (CD) A new multi-tier architecture, creating central data and business logic platforms to accelerate our product development and support our growing artificial intelligence product suite. Mac laptops for delivering our work Check out our tech-radar for more Does this sound like a role that meets your requirements? If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team please read on. Person Specification Essential Experience as a software engineer, cloud engineer, or software architect, delivering digital products into production environments. Has practical experience across multiple layers of a modern web architecture such as user interfaces, APIs, data stores, event driven components, or cloud native infrastructure. Has led or influenced technical decisions and can explain the factors they took into consideration and the outcome and impact on the organisation. Strong communication skills with experience of communicating complex technical subjects to a range of audiences, from developers and engineers to senior non-technical colleagues, using clear language, diagrams or prototypes. Has experience influencing stakeholders, building trust, negotiating, and persuade decision makers to achieve wider organisational goals. Has identified security risks emerging when operating in a public cloud environment and designed solutions that have mitigated for those risks. Has introduced or championed technical best practice within an organisation, which could include Continuous integration, continuous delivery, DevOps or Test-Driven development. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy .
Store Manager - Derby (Full-time, 40hrs) Country/Region: GB Application Deadline: - Highly competitive salary, bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Feb 05, 2026
Full time
Store Manager - Derby (Full-time, 40hrs) Country/Region: GB Application Deadline: - Highly competitive salary, bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Your new journey begins with STRAND! Are you a dynamic leader with a passion for retail, people, and brands? Do you thrive in a fast-paced environment where every day brings new opportunities to inspire your team and drive success? If so, we have the perfect role for you! About the Role As a Store Manager, you'll be at the heart of our brand's success-leading, motivating, and empowering your team to deliver outstanding customer experiences. You'll shape a vibrant store culture where your team feels inspired to become passionate product experts and Brand ambassadors, making every customer interaction memorable. What You'll Do: Lead and inspire a customer-first, results-driven store environment. Build, coach, and develop a high-performing team that thrives on excellence and innovation. Create a seamless, elevated shopping experience through exceptional visual merchandising and brand moments. Identify opportunities to grow your team's skills and potential, fostering wellness and engagement. Collaborate with partners to use store and customer insights that drive results. Manage scheduling and wage targets to optimise productivity and energise the team. Champion our brand value, making a real difference to our customers and team members. Who We're Looking For: A leader with proven experience in retail management. Someone passionate about coaching, developing, and motivating teams. A results-driven individual who can balance both the art and science of retail. A visionary who loves creating unforgettable customer experiences. Passionate about sales and hitting their targets. Why Work With Us? Be part of a supportive team and company that values collaboration, and positive impact Opportunities for career development and personal growth 40% staff discount on all store product Birthday leave Enrolment in our Store Manager Incentive Program Enrolment in our company-wide Service Recognition Program Employee referral incentive scheme Access to a 24/7 Employee Assistance Program Who We Are It all started from one simple idea: we're all going somewhere. Founded in Australia in 1927, Strand traversed its way to becoming the household name for being the destination store for bags while being a proud evolution and celebration of its rich Australian heritage. With an online store and over 300 physical stores dotted across Australia and New Zealand, we are shaping a global company that drives innovation and opportunities. We are a collective of experts who are constantly evolving, soaring out of our comfort zone, and have a thirst to engage and inspire people with the stories, initiatives, and direction that bring out the best in themselves and others. At STRAND we believe in putting people first. We work hard to ensure we are collaborative, humble and results-driven. If you're ready to be part of a dynamic team that thrives on passion and purpose, there's never been a better time to join us. Apply today!
Feb 05, 2026
Full time
Your new journey begins with STRAND! Are you a dynamic leader with a passion for retail, people, and brands? Do you thrive in a fast-paced environment where every day brings new opportunities to inspire your team and drive success? If so, we have the perfect role for you! About the Role As a Store Manager, you'll be at the heart of our brand's success-leading, motivating, and empowering your team to deliver outstanding customer experiences. You'll shape a vibrant store culture where your team feels inspired to become passionate product experts and Brand ambassadors, making every customer interaction memorable. What You'll Do: Lead and inspire a customer-first, results-driven store environment. Build, coach, and develop a high-performing team that thrives on excellence and innovation. Create a seamless, elevated shopping experience through exceptional visual merchandising and brand moments. Identify opportunities to grow your team's skills and potential, fostering wellness and engagement. Collaborate with partners to use store and customer insights that drive results. Manage scheduling and wage targets to optimise productivity and energise the team. Champion our brand value, making a real difference to our customers and team members. Who We're Looking For: A leader with proven experience in retail management. Someone passionate about coaching, developing, and motivating teams. A results-driven individual who can balance both the art and science of retail. A visionary who loves creating unforgettable customer experiences. Passionate about sales and hitting their targets. Why Work With Us? Be part of a supportive team and company that values collaboration, and positive impact Opportunities for career development and personal growth 40% staff discount on all store product Birthday leave Enrolment in our Store Manager Incentive Program Enrolment in our company-wide Service Recognition Program Employee referral incentive scheme Access to a 24/7 Employee Assistance Program Who We Are It all started from one simple idea: we're all going somewhere. Founded in Australia in 1927, Strand traversed its way to becoming the household name for being the destination store for bags while being a proud evolution and celebration of its rich Australian heritage. With an online store and over 300 physical stores dotted across Australia and New Zealand, we are shaping a global company that drives innovation and opportunities. We are a collective of experts who are constantly evolving, soaring out of our comfort zone, and have a thirst to engage and inspire people with the stories, initiatives, and direction that bring out the best in themselves and others. At STRAND we believe in putting people first. We work hard to ensure we are collaborative, humble and results-driven. If you're ready to be part of a dynamic team that thrives on passion and purpose, there's never been a better time to join us. Apply today!
Location Birmingham, Swansea About the job Job summary Are you an experienced Interaction Designer with a passion for user centred design? Do you want to work on high-profile projects within the public domain? Can you make digital services quicker, simpler and more efficient for the people who use them? If so, we have an exciting opportunity for 2 Senior Interaction Designers to join us at the Driver and Vehicle Licensing Agency (DVLA), and we'd love to hear from you! This is a unique opportunity to build upon your skills and experience while working on government digital services that will be used by millions of people every day. You will influence the service and experience for our users and be able to make a positive difference. We offer a wide range of services, and your tasks will vary continuously. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA. Job description The DVLA delivers vital digital services to over 50 million users annually. We're looking for a Senior Interaction Designer to lead a small team in designing user-centred, accessible services. You'll turn user needs into intuitive digital journeys, using wireframes, prototypes, and user research. Collaborating with product owners and researchers, you'll improve customer experience across multiple workstreams. This is a unique opportunity to shape services that truly make a difference while influencing the future of design at DVLA. Your responsibilities will include, but aren't limited to: Work with service managers and programme directors to develop design concepts and help the team align their work to strategic objectives whilst being a champion for user centred design across the organisation. Prioritise, create and iterate prototypes at higher fidelities for usability testing, including dynamic HTML, whilst potentially having responsibility across complex services. Explain complex design decisions, standards and restrictions to stakeholders outside of design to help achieve objectives. Document design decisions, risks and issues and build consensus around mitigating design assumptions. Make important decisions based on research and understand how this research impacts others by observing live research sessions. Analyse all available research evidence to understand user feedback on complex design issues to support future usability testing. Lead a team of interaction designers to achieve optimal design performance, considering impacts of design activities on stakeholders and end users. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Essential qualifications: Design expertise developed from a degree or relevant experience working as a digital designer. You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn. Required experience: We are looking for someone with a sound understanding and practical experience of interaction design and can effectively produce design concepts, based on user needs, through to prototyping. You will be able to lead design projects and have experience of implementing user centred design with government design patterns in mind. You are someone who has excellent leadership skills with the ability to motivate and guide the team to deliver key priorities. You'll have the ability to provide leadership to all direct reports to ensure that all strategic objectives are met, and quality standards continue to improve. You will bring excellent communication and interpersonal skills, with the ability to build relationships, work with, and influence colleagues and stakeholder at all levels, both internal and external and to talk about your work with wider audiences.
Feb 05, 2026
Full time
Location Birmingham, Swansea About the job Job summary Are you an experienced Interaction Designer with a passion for user centred design? Do you want to work on high-profile projects within the public domain? Can you make digital services quicker, simpler and more efficient for the people who use them? If so, we have an exciting opportunity for 2 Senior Interaction Designers to join us at the Driver and Vehicle Licensing Agency (DVLA), and we'd love to hear from you! This is a unique opportunity to build upon your skills and experience while working on government digital services that will be used by millions of people every day. You will influence the service and experience for our users and be able to make a positive difference. We offer a wide range of services, and your tasks will vary continuously. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA. Job description The DVLA delivers vital digital services to over 50 million users annually. We're looking for a Senior Interaction Designer to lead a small team in designing user-centred, accessible services. You'll turn user needs into intuitive digital journeys, using wireframes, prototypes, and user research. Collaborating with product owners and researchers, you'll improve customer experience across multiple workstreams. This is a unique opportunity to shape services that truly make a difference while influencing the future of design at DVLA. Your responsibilities will include, but aren't limited to: Work with service managers and programme directors to develop design concepts and help the team align their work to strategic objectives whilst being a champion for user centred design across the organisation. Prioritise, create and iterate prototypes at higher fidelities for usability testing, including dynamic HTML, whilst potentially having responsibility across complex services. Explain complex design decisions, standards and restrictions to stakeholders outside of design to help achieve objectives. Document design decisions, risks and issues and build consensus around mitigating design assumptions. Make important decisions based on research and understand how this research impacts others by observing live research sessions. Analyse all available research evidence to understand user feedback on complex design issues to support future usability testing. Lead a team of interaction designers to achieve optimal design performance, considering impacts of design activities on stakeholders and end users. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Essential qualifications: Design expertise developed from a degree or relevant experience working as a digital designer. You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn. Required experience: We are looking for someone with a sound understanding and practical experience of interaction design and can effectively produce design concepts, based on user needs, through to prototyping. You will be able to lead design projects and have experience of implementing user centred design with government design patterns in mind. You are someone who has excellent leadership skills with the ability to motivate and guide the team to deliver key priorities. You'll have the ability to provide leadership to all direct reports to ensure that all strategic objectives are met, and quality standards continue to improve. You will bring excellent communication and interpersonal skills, with the ability to build relationships, work with, and influence colleagues and stakeholder at all levels, both internal and external and to talk about your work with wider audiences.
We are looking for a Assistant Store Manager to join Team OB in our Bristol store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 05, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Bristol store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You'll ensure customers feel supported, empowered, and set up for long-term success. From account setup and tailored training to quarterly check-ins, you'll deliver a world-class onboarding experience while acting as the customer's voice within our team. What you'll do: Onboarding & Training Lead new customer onboarding, ensuring smooth account setup, configuration and clear paths to first value. Deliver engaging training sessions and office hours that help customers quickly realise value from Heidi. Provide clear resources, guides, and proactive support to drive customer confidence and independence. Support the design and improvement of repeatable processes and playbooks for SMB accounts. Customer Advocacy Serve as the first point of contact, building strong relationships with SMB customers- owning overall account health. Gather feedback, surface insights, and advocate for customer needs with internal teams to help influence the evolution of our product roadmap. Act as the voice of the customer internally, ensuring their needs are prioritised and wins are captured. Drive Adoption & Engagement Monitor customer activation metrics and ensure adoption milestones are met across your portfolio. Identify at-risk accounts early and partner with customers to resolve blockers. Track and analyse customer usage data to recommend best practices and opportunities for deeper engagement. Develop and execute tailored adoption plans, helping customers better embed Heidi into their existing workflows. 3>Retention & Success Facilitate quarterly business reviews to showcase value, align on goals and drive retention. Develop long-term relationships that result in satisfied loyal customers. Own retention and renewals across your assigned SMB customers. Identify partnership or expansion opportunities, working cross functionally with sales to achieve these. Process Improvement & Playbook Development Support the creation and iteration of customer success playbooks, frameworks, and collateral. Continuously look for opportunities to improve efficiency and enhance the customer journey. What we will look for: You have 2-4 years of experience in Customer Success, Operations or Implementation, ideally in SaaS or high-volume environments. Early in your operations/customer success career but have already shown strong ownership, work ethic, and operational instinct. You've worked in customer success/operations, implementation or other high-volume, high-autonomy environments. You're highly organized and can confidently manage a portfolio of SMB accounts and competing priorities, while maintaining attention to detail and quality. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up for success. You have an analytical mindset -'re comfortable diving into data to understand customer behavior, identify patterns, and spot opportunities for improved activation, adoption and retention. You're naturally curious and enjoy problem solving - you spot gaps in the process and help fix them. You have a bias for action - you're unafraid to get your hands dirty in an extremely fast paced environment to help solve different challenges and priorities. You want to build something that matters, and are hungry to learn alongside people who've done it before. You're excited by a market that's ambiguous and evolving - where success comes from listening closely, testing constantly, and learning fast. You're ready to own customer outcomes end-to-end. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you will flourish with us ? Unmatched impact. The rare chance to help shape and redefine what healthcare looks like. Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.
Feb 05, 2026
Full time
Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You'll ensure customers feel supported, empowered, and set up for long-term success. From account setup and tailored training to quarterly check-ins, you'll deliver a world-class onboarding experience while acting as the customer's voice within our team. What you'll do: Onboarding & Training Lead new customer onboarding, ensuring smooth account setup, configuration and clear paths to first value. Deliver engaging training sessions and office hours that help customers quickly realise value from Heidi. Provide clear resources, guides, and proactive support to drive customer confidence and independence. Support the design and improvement of repeatable processes and playbooks for SMB accounts. Customer Advocacy Serve as the first point of contact, building strong relationships with SMB customers- owning overall account health. Gather feedback, surface insights, and advocate for customer needs with internal teams to help influence the evolution of our product roadmap. Act as the voice of the customer internally, ensuring their needs are prioritised and wins are captured. Drive Adoption & Engagement Monitor customer activation metrics and ensure adoption milestones are met across your portfolio. Identify at-risk accounts early and partner with customers to resolve blockers. Track and analyse customer usage data to recommend best practices and opportunities for deeper engagement. Develop and execute tailored adoption plans, helping customers better embed Heidi into their existing workflows. 3>Retention & Success Facilitate quarterly business reviews to showcase value, align on goals and drive retention. Develop long-term relationships that result in satisfied loyal customers. Own retention and renewals across your assigned SMB customers. Identify partnership or expansion opportunities, working cross functionally with sales to achieve these. Process Improvement & Playbook Development Support the creation and iteration of customer success playbooks, frameworks, and collateral. Continuously look for opportunities to improve efficiency and enhance the customer journey. What we will look for: You have 2-4 years of experience in Customer Success, Operations or Implementation, ideally in SaaS or high-volume environments. Early in your operations/customer success career but have already shown strong ownership, work ethic, and operational instinct. You've worked in customer success/operations, implementation or other high-volume, high-autonomy environments. You're highly organized and can confidently manage a portfolio of SMB accounts and competing priorities, while maintaining attention to detail and quality. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up for success. You have an analytical mindset -'re comfortable diving into data to understand customer behavior, identify patterns, and spot opportunities for improved activation, adoption and retention. You're naturally curious and enjoy problem solving - you spot gaps in the process and help fix them. You have a bias for action - you're unafraid to get your hands dirty in an extremely fast paced environment to help solve different challenges and priorities. You want to build something that matters, and are hungry to learn alongside people who've done it before. You're excited by a market that's ambiguous and evolving - where success comes from listening closely, testing constantly, and learning fast. You're ready to own customer outcomes end-to-end. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you will flourish with us ? Unmatched impact. The rare chance to help shape and redefine what healthcare looks like. Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.
Sales Manager - £55,000 - £60,000 Basic + Car Allowance £500 - £600 per month + 25 days holiday + Pension Are you looking for an opportunity where you can be significantly instrumental in the growth of a business renowned for their engineering excellence? Do you have a proven track record of selling engineering solutions, products or manufacturing services? Do you have a track record of winning new b click apply for full job details
Feb 05, 2026
Full time
Sales Manager - £55,000 - £60,000 Basic + Car Allowance £500 - £600 per month + 25 days holiday + Pension Are you looking for an opportunity where you can be significantly instrumental in the growth of a business renowned for their engineering excellence? Do you have a proven track record of selling engineering solutions, products or manufacturing services? Do you have a track record of winning new b click apply for full job details
Ready to be part of something exciting-at a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast-paced retail environment. While you'll be directly employed by the franchise owner, you'll also represent EE, one of the UK's most trusted and forward-thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its product and service offerings, there's never been a more exciting time to join the journey. We're looking for passionate and dedicated retail professionals to take on Store Manager roles at our TWICKENHAMlocation. This role offers an OTE of £55,000 - £60,000. About Visiontek Visiontek is a rapidly growing franchise partner of EE, operating a successful and expanding network of EE-branded retail stores across the UK. As a franchisee, we are proud to uphold EE's high standards and exceptional customer experience, while offering a unique work culture driven by local leadership, flexibility, and real opportunities for growth. Why Join Us? As a Store Manager in one of Visiontek's EE franchise stores, you'll do more than just run day-to-day operations. You'll be shaping the customer experience on the high street. You'll lead your team to deliver hands-on tech demonstrations, build strong relationships, and show customers how EE's latest innovations can make a real difference in their lives. This is your opportunity to be part of something entrepreneurial-combining the strength of the EE brand with the local, fast-moving spirit of a franchise business. Your Role As a Franchise Store Manager, you'll be a driving force in your local market, responsible for: Identifying opportunities to grow your store's performance and customer base. Leading, developing, and inspiring a high-performing team. Creating a customer-first culture focused on both experience and results. Working closely with your Regional Franchise Manager to deliver long-term success. Staying agile and proactive in a fast-moving retail environment. Your Journey with Us Telecoms is a rapidly evolving industry, and at Visiontek, we embrace that change every day. You'll play a key role in implementing new ideas and innovations at a store level-bringing big-brand energy to your local community. If you thrive in a hands-on, high-impact role, this is your opportunity to lead from the front and grow with us. What We're Looking For We're searching for a leader who: Has a strong retail management background and a proven ability to drive commercial results. Can create and communicate a clear vision for success. Leads with energy, initiative, and a passion for team development. Is confident coaching, mentoring, and developing people at all levels. Is flexible and mobile within the local area. What's in It for You? Competitive base salary. Uncapped monthly bonus potential. 50% discount on your personal EE mobile package. 30% Friends & Family EE discount from day one (T&Cs apply). Pension scheme. The chance to grow with a trusted franchise partner backed by the UK's network. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 05, 2026
Full time
Ready to be part of something exciting-at a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast-paced retail environment. While you'll be directly employed by the franchise owner, you'll also represent EE, one of the UK's most trusted and forward-thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its product and service offerings, there's never been a more exciting time to join the journey. We're looking for passionate and dedicated retail professionals to take on Store Manager roles at our TWICKENHAMlocation. This role offers an OTE of £55,000 - £60,000. About Visiontek Visiontek is a rapidly growing franchise partner of EE, operating a successful and expanding network of EE-branded retail stores across the UK. As a franchisee, we are proud to uphold EE's high standards and exceptional customer experience, while offering a unique work culture driven by local leadership, flexibility, and real opportunities for growth. Why Join Us? As a Store Manager in one of Visiontek's EE franchise stores, you'll do more than just run day-to-day operations. You'll be shaping the customer experience on the high street. You'll lead your team to deliver hands-on tech demonstrations, build strong relationships, and show customers how EE's latest innovations can make a real difference in their lives. This is your opportunity to be part of something entrepreneurial-combining the strength of the EE brand with the local, fast-moving spirit of a franchise business. Your Role As a Franchise Store Manager, you'll be a driving force in your local market, responsible for: Identifying opportunities to grow your store's performance and customer base. Leading, developing, and inspiring a high-performing team. Creating a customer-first culture focused on both experience and results. Working closely with your Regional Franchise Manager to deliver long-term success. Staying agile and proactive in a fast-moving retail environment. Your Journey with Us Telecoms is a rapidly evolving industry, and at Visiontek, we embrace that change every day. You'll play a key role in implementing new ideas and innovations at a store level-bringing big-brand energy to your local community. If you thrive in a hands-on, high-impact role, this is your opportunity to lead from the front and grow with us. What We're Looking For We're searching for a leader who: Has a strong retail management background and a proven ability to drive commercial results. Can create and communicate a clear vision for success. Leads with energy, initiative, and a passion for team development. Is confident coaching, mentoring, and developing people at all levels. Is flexible and mobile within the local area. What's in It for You? Competitive base salary. Uncapped monthly bonus potential. 50% discount on your personal EE mobile package. 30% Friends & Family EE discount from day one (T&Cs apply). Pension scheme. The chance to grow with a trusted franchise partner backed by the UK's network. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 05, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Feb 05, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government - we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description The Data Governance Team, as part of the GDS Product, Strategy, Planning and Performance directorate, provides specialist expertise and leadership across the Government Digital Service. GDS has specialist data protection requirements and needs extensive data governance controls to be designed and incorporated into product development. Strong privacy controls designed and built from the outset maintain users' confidence in the digital services delivered by GDS. The Data Governance team has an excellent track record for their enabling and pragmatic attitudes to support delivery teams in achieving GDS's strategic objectives at a fast pace whilst balancing robust data protection compliance. The postholder will lead on delivering data protection excellence across GDS in products such as the GOV.UK web platform, App, analytics and new and upcoming products such as GOV.UK Chat. As a Data Governance and Privacy Manager, you will: support the Data Protection Lead to ensure the GDS Product Group complies with data protection law by delivering flexible and pragmatic governance practices that enable delivery at pace lead and deliver high quality Data Protection Impact Assessments (DPIAs), Privacy Notices and Records of Processing Activities for new projects at pace support other key processes including delivering data subject rights and managing personal data incidents identify, assess and manage data protection risks, ensuring that risks are appropriately escalated to the Data Protection Lead and GDS Senior Management design and deliver training to ensure GDS staff understand data protection obligations and best practices, fostering a culture of data privacy at all levels work closely with GDS colleagues to build trust deliver high quality written and verbal briefings to all levels, including delivery managers and senior management work closely with external stakeholders such as the Information Commissioner's Office (ICO) and privacy groups to ensure compliance and address queries provide proactive support to the Data Protection Lead to manage compliance, identify risks, and deliver strategic objectives prioritise effectively to manage a high volume, fast paced and frequently evolving workload manage workload to ensure that priorities align with strategic and team objectives and deadlines are met provide expert advice and direction on complex and novel forms of processing, especially on AI balance legal requirements against the need to deliver innovative solutions to benefit the public, supporting timely delivery of demanding GDS targets Person specification We're interested in people who have: experience at delivering data protection compliance within complex digital projects with the ability to enable the use of innovative techniques such as the use of AI etc a strong understanding of data protection law (eg UK GDPR, DPA 2018) hold a relevant privacy qualification such as IAPP (CIPP/E, CIPM) or PDP, with experience of delivering data protection within fast paced organisations proven experience in managing multiple complex tasks simultaneously, prioritising workload and meeting challenging deadlines in a fast paced environment the ability to work under pressure and adjust priorities where necessary extensive experience of delivering Data Protection Impact Assessments which enable delivery and mitigate risks through pragmatic solutions the ability to proactively identify risks and opportunities for improvement proven experience of using excellent verbal and written communication skills to build strong relationships and influence data protection practices skills in translating data protection requirements into clear, practical advice strong experience of working as part of a team, collaborating effectively with colleagues to achieve collective goals and enhance team performance
Feb 05, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government - we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description The Data Governance Team, as part of the GDS Product, Strategy, Planning and Performance directorate, provides specialist expertise and leadership across the Government Digital Service. GDS has specialist data protection requirements and needs extensive data governance controls to be designed and incorporated into product development. Strong privacy controls designed and built from the outset maintain users' confidence in the digital services delivered by GDS. The Data Governance team has an excellent track record for their enabling and pragmatic attitudes to support delivery teams in achieving GDS's strategic objectives at a fast pace whilst balancing robust data protection compliance. The postholder will lead on delivering data protection excellence across GDS in products such as the GOV.UK web platform, App, analytics and new and upcoming products such as GOV.UK Chat. As a Data Governance and Privacy Manager, you will: support the Data Protection Lead to ensure the GDS Product Group complies with data protection law by delivering flexible and pragmatic governance practices that enable delivery at pace lead and deliver high quality Data Protection Impact Assessments (DPIAs), Privacy Notices and Records of Processing Activities for new projects at pace support other key processes including delivering data subject rights and managing personal data incidents identify, assess and manage data protection risks, ensuring that risks are appropriately escalated to the Data Protection Lead and GDS Senior Management design and deliver training to ensure GDS staff understand data protection obligations and best practices, fostering a culture of data privacy at all levels work closely with GDS colleagues to build trust deliver high quality written and verbal briefings to all levels, including delivery managers and senior management work closely with external stakeholders such as the Information Commissioner's Office (ICO) and privacy groups to ensure compliance and address queries provide proactive support to the Data Protection Lead to manage compliance, identify risks, and deliver strategic objectives prioritise effectively to manage a high volume, fast paced and frequently evolving workload manage workload to ensure that priorities align with strategic and team objectives and deadlines are met provide expert advice and direction on complex and novel forms of processing, especially on AI balance legal requirements against the need to deliver innovative solutions to benefit the public, supporting timely delivery of demanding GDS targets Person specification We're interested in people who have: experience at delivering data protection compliance within complex digital projects with the ability to enable the use of innovative techniques such as the use of AI etc a strong understanding of data protection law (eg UK GDPR, DPA 2018) hold a relevant privacy qualification such as IAPP (CIPP/E, CIPM) or PDP, with experience of delivering data protection within fast paced organisations proven experience in managing multiple complex tasks simultaneously, prioritising workload and meeting challenging deadlines in a fast paced environment the ability to work under pressure and adjust priorities where necessary extensive experience of delivering Data Protection Impact Assessments which enable delivery and mitigate risks through pragmatic solutions the ability to proactively identify risks and opportunities for improvement proven experience of using excellent verbal and written communication skills to build strong relationships and influence data protection practices skills in translating data protection requirements into clear, practical advice strong experience of working as part of a team, collaborating effectively with colleagues to achieve collective goals and enhance team performance
