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product manager
Recruitment Helpline
Service Engineer
Recruitment Helpline Hounslow, London
An excellent opportunity for a Service Engineer to join a well-established company Salary: Competitive Contract: Permanent 39hr week Mon - Fri. No weekend or evening callouts Benefits: 24 days holiday + bank holidays. Company Bonus, Company pension, Opportunities for personal development. Company Profile The company has a 50-year history and is a thriving firm, which has recently become employee owned. The company designs, manufactures, installs and services cranes, goods lifts, tyre presses, lighting winch systems, forklift trucks and bespoke machinery for the nuclear decommissioning industry. Its products tend to be unique in the marketplace due to the deliberate strategy of finding innovative designs to solve customer problems. The Company sells worldwide and holds a Royal Warrant of Appointment to The King. As an employee-owned business its focus is on sustainability and long-term commitments to customers, staff and suppliers. As a successful and growing business, it has recently been recognised in the LSE Group's '1000 Companies to Inspire Britain' list. Job Profile The role is based from home and using a company van you will maintain the company's own products at customers' sites in Greater London and the Southeast. Candidates should be happy to work in an independent manner and organise their own work schedules. Candidates will ideally be situated in Sussex, Hants or Surrey. Candidates should be experienced in general mechanical engineering skills and a basic understanding of DC electrical circuits. Previous lift maintenance experience is not essential. The role will involve maintenance and service of our lifting equipment and occasional project work onsite carrying out new installations. Role Responsible for preventative maintenance of the company's range of goods lifts and cranes. A large proportion of these items are hoists used in pubs for delivering beer barrels through cellar hatches Attending breakdowns on the same products Set out work on site in accordance with RAMS issued Liaise with the site manager or operator of the premises Liaise with parts department to ensure correct stock levels in company van Candidate Specifications In-depth mechanical experience including strong diagnostic skills Experience with electro-hydraulic circuits useful but not essential Use of computer apps to log on and off customer jobs Early starts and flexibility required to beat the traffic Good verbal, visual and written communication skills Full UK driving licence If you feel that you have the relative skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Feb 03, 2026
Full time
An excellent opportunity for a Service Engineer to join a well-established company Salary: Competitive Contract: Permanent 39hr week Mon - Fri. No weekend or evening callouts Benefits: 24 days holiday + bank holidays. Company Bonus, Company pension, Opportunities for personal development. Company Profile The company has a 50-year history and is a thriving firm, which has recently become employee owned. The company designs, manufactures, installs and services cranes, goods lifts, tyre presses, lighting winch systems, forklift trucks and bespoke machinery for the nuclear decommissioning industry. Its products tend to be unique in the marketplace due to the deliberate strategy of finding innovative designs to solve customer problems. The Company sells worldwide and holds a Royal Warrant of Appointment to The King. As an employee-owned business its focus is on sustainability and long-term commitments to customers, staff and suppliers. As a successful and growing business, it has recently been recognised in the LSE Group's '1000 Companies to Inspire Britain' list. Job Profile The role is based from home and using a company van you will maintain the company's own products at customers' sites in Greater London and the Southeast. Candidates should be happy to work in an independent manner and organise their own work schedules. Candidates will ideally be situated in Sussex, Hants or Surrey. Candidates should be experienced in general mechanical engineering skills and a basic understanding of DC electrical circuits. Previous lift maintenance experience is not essential. The role will involve maintenance and service of our lifting equipment and occasional project work onsite carrying out new installations. Role Responsible for preventative maintenance of the company's range of goods lifts and cranes. A large proportion of these items are hoists used in pubs for delivering beer barrels through cellar hatches Attending breakdowns on the same products Set out work on site in accordance with RAMS issued Liaise with the site manager or operator of the premises Liaise with parts department to ensure correct stock levels in company van Candidate Specifications In-depth mechanical experience including strong diagnostic skills Experience with electro-hydraulic circuits useful but not essential Use of computer apps to log on and off customer jobs Early starts and flexibility required to beat the traffic Good verbal, visual and written communication skills Full UK driving licence If you feel that you have the relative skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Customer Success Manager
Silktide Birmingham, Staffordshire
Help make the web better for everyone We're a fast growing, profitable, self funded SaaS platform with 4.8 customer love and a 4.9 team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more. We are hiring a Customer Success Manager (CSM) who helps customers get real value from Silktide - not just tick a few boxes, but smash their goals and love using the platform. Where you will work You will spend 3 days per week in our Birmingham office on Colmore Row, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the US, Denmark, Germany, and Australia. What you will do Onboarding & Enablement Run tailored onboarding sessions that equip new customers to hit the ground running. Get hands on with account setup to make sure everything's in place for success. Customer Partnership Act as the strategic point of contact for your named accounts, helping them get the most from Silktide. Gain a deep understanding of their business goals and challenges, and use your product knowledge to guide them towards better outcomes. Ongoing Success & Retention Build strong relationships and stay closely engaged so you can spot risks early and keep customers on track. Collaborate closely with Account Managers to flag opportunities for growth, share feedback, and ensure retention stays high. Proactive Value & Insight Don't wait for customers to ask - use your downtime to deliver value proactively (think: training, data insights, strategic nudges).> Take initiative to spot where a customer might need help - even if they haven't realised it yet. Support (but not babysitting) You'll answer the occasional support query via Intercom, but this isn't a tech support role - you're here to unblock people and keep them moving. About you You are a resident of Birmingham, UK (or willing to relocate) and fluent in English. You have a passion for technology and enjoy helping customers succeed. You excel at explaining complex concepts simply. You have 2-3+ years of customer facing experience (ideally in customer success or sales). You're proactive, comfortable reaching out to customers, and can address their needs independently. You can lead challenging conversations, hold customers accountable, and keep them focused on their goals. You're confident in partnering with Account Managers to move commercial discussions forward and deliver real value. You thrive in a fast paced, evolving environment and communicate clearly in writing and speech. Compensation Base salary: £45,000 to £70,000 OTE: £56,000 to £87,500 What's in it for you Be part of a fast growing company that's doubling in size each year and making the web better for everyone. Freedom to innovate and make a real impact on how customers experience Silktide. Join a creative, ambitious team with 4.8 Glassdoor ratings and a proven track record of supporting growth. Meaningful work that helps organisations deliver accessible, compliant, and high quality websites. Opportunity to grow your career alongside a self funded, profitable SaaS company with global reach. Perks A shiny new MacBook 20 days paid vacation plus public holidays, increasing with tenure Private Insurance, Health, Dental and Vision, plus Wellness Allowance Company Sponsored Pension and Enhanced Paternity or Maternity Casual Dress Code, Flexible Schedule, Weekly Paid Lunches, and Monthly Company Outings
Feb 03, 2026
Full time
Help make the web better for everyone We're a fast growing, profitable, self funded SaaS platform with 4.8 customer love and a 4.9 team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more. We are hiring a Customer Success Manager (CSM) who helps customers get real value from Silktide - not just tick a few boxes, but smash their goals and love using the platform. Where you will work You will spend 3 days per week in our Birmingham office on Colmore Row, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the US, Denmark, Germany, and Australia. What you will do Onboarding & Enablement Run tailored onboarding sessions that equip new customers to hit the ground running. Get hands on with account setup to make sure everything's in place for success. Customer Partnership Act as the strategic point of contact for your named accounts, helping them get the most from Silktide. Gain a deep understanding of their business goals and challenges, and use your product knowledge to guide them towards better outcomes. Ongoing Success & Retention Build strong relationships and stay closely engaged so you can spot risks early and keep customers on track. Collaborate closely with Account Managers to flag opportunities for growth, share feedback, and ensure retention stays high. Proactive Value & Insight Don't wait for customers to ask - use your downtime to deliver value proactively (think: training, data insights, strategic nudges).> Take initiative to spot where a customer might need help - even if they haven't realised it yet. Support (but not babysitting) You'll answer the occasional support query via Intercom, but this isn't a tech support role - you're here to unblock people and keep them moving. About you You are a resident of Birmingham, UK (or willing to relocate) and fluent in English. You have a passion for technology and enjoy helping customers succeed. You excel at explaining complex concepts simply. You have 2-3+ years of customer facing experience (ideally in customer success or sales). You're proactive, comfortable reaching out to customers, and can address their needs independently. You can lead challenging conversations, hold customers accountable, and keep them focused on their goals. You're confident in partnering with Account Managers to move commercial discussions forward and deliver real value. You thrive in a fast paced, evolving environment and communicate clearly in writing and speech. Compensation Base salary: £45,000 to £70,000 OTE: £56,000 to £87,500 What's in it for you Be part of a fast growing company that's doubling in size each year and making the web better for everyone. Freedom to innovate and make a real impact on how customers experience Silktide. Join a creative, ambitious team with 4.8 Glassdoor ratings and a proven track record of supporting growth. Meaningful work that helps organisations deliver accessible, compliant, and high quality websites. Opportunity to grow your career alongside a self funded, profitable SaaS company with global reach. Perks A shiny new MacBook 20 days paid vacation plus public holidays, increasing with tenure Private Insurance, Health, Dental and Vision, plus Wellness Allowance Company Sponsored Pension and Enhanced Paternity or Maternity Casual Dress Code, Flexible Schedule, Weekly Paid Lunches, and Monthly Company Outings
Store Manager EyeQ Croydon, VIC
Luxottica Croydon, London
Select how often (in days) to receive an alert: Create Alert We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. We are an inclusive, team first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other. Join us at EyeQ - become part of our family and help make a real change in your community! We are currently looking for a Store Manager to lead our Croydon team. We are searching for a strong leader to strengthen the team and continue to make a difference in the community, in our large heritage store. No optical experience required! We provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience. At EyeQ we are honoured to have looked after the eye care needs of our communities for many years. We are known for our high standards of clinical care, with a focus on building lifelong patient relationships. We apply that same approach to our team members. Join us in caring for our community, while progressing your retail and leadership career! Why us? Uncapped, monthly bonus scheme! Generous yearly product allowance and Family & Friends discounts Personal and professional development opportunities in a friendly team environment Your responsibilities Support, coach, and motivate your team to meet and exceed store targets. Cultivate a culture of continuous improvement through coaching and training. Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance. Deliver memorable customer service and exceptional product knowledge. Create an engaging and positive working environment. Recruit, lead, and inspire your team to succeed in store. About you You're a sales leader with a proven track record of strong achievements within a KPI structure. Proven problem solving ability and excellent relationship building skills. Exceptional time management and organisational skills Previous leadership experience, ideally in retail Passionate about helping people and making a difference to the local community? Join us! Click Apply Now! Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EyeQ.
Feb 03, 2026
Full time
Select how often (in days) to receive an alert: Create Alert We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. We are an inclusive, team first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other. Join us at EyeQ - become part of our family and help make a real change in your community! We are currently looking for a Store Manager to lead our Croydon team. We are searching for a strong leader to strengthen the team and continue to make a difference in the community, in our large heritage store. No optical experience required! We provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience. At EyeQ we are honoured to have looked after the eye care needs of our communities for many years. We are known for our high standards of clinical care, with a focus on building lifelong patient relationships. We apply that same approach to our team members. Join us in caring for our community, while progressing your retail and leadership career! Why us? Uncapped, monthly bonus scheme! Generous yearly product allowance and Family & Friends discounts Personal and professional development opportunities in a friendly team environment Your responsibilities Support, coach, and motivate your team to meet and exceed store targets. Cultivate a culture of continuous improvement through coaching and training. Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance. Deliver memorable customer service and exceptional product knowledge. Create an engaging and positive working environment. Recruit, lead, and inspire your team to succeed in store. About you You're a sales leader with a proven track record of strong achievements within a KPI structure. Proven problem solving ability and excellent relationship building skills. Exceptional time management and organisational skills Previous leadership experience, ideally in retail Passionate about helping people and making a difference to the local community? Join us! Click Apply Now! Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EyeQ.
The People Pod
Regional Head of Retail
The People Pod
Fantastic Opportunity with expanding International retailer. JOB PURPOSE The position has complete responsibility and accountability for managing sales, profitability and customer experience in line with the overall business objectives and assisting in the definition of a brand portfolio strategy in the region defined. Strategic Responsibilities Develop and implement along with the Commercial Director the Retail business and brand portfolio strategy. Consolidate and refine the overall budget for the Regional Retail division, and enforce its implementation. Functional Responsibilities Sales and Business Development Establish both monthly and annual sales objectives/forecasts for the regional retail division in line with overall sales targets. Monitor and report business/sales performance against defined metrics and other market information on a regular basis to aid decision making and corrective action if required. Reviews sales improvement plans and initiatives, and identify any additional opportunities to increase sales. Review of high performing and low performing stores and take corrective action to ensure profitability of the business is maintained. Drive e-commerce sales, monitor its performance and suggest methods to increase market share. Ensure development of the retail network through constant communication with Shopping Malls, Retailers, Distributors. Responsible for identifying new locations and assessing the feasibility of these new locations. Oversee mall communications for rentals, podiums and promotions, in order to exploit opportunities to drive foot fall and sales. Division's Operations Oversee that the highest levels of quality in the look and feel of the retail outlets is applied and is in line with the Brand requirements and guidelines, and the standards are maintained at all times. Oversee that the highest levels of customer service is implemented in the business with continued compliance to internal and external requirements, taking necessary action in case of any customer complaints/concerns. Conduct regular store visits to ensure the highest levels of performance, management, staffing levels, customer service, back-store management, cleanliness and overall look and feel. Support Managers on the maintenance of shop display taking into consideration stock levels, climatic conditions and Store location and in line with Corporate/Brand standards. Tracks and monitors controllable expenses, with a view to maintain cost efficiency/ increase productivity. Redeploys manpower in order to improve productivity and the sales to cost ratio. Identifies and exploits opportunities to reduce area/store/kiosk expenditure, including opportunities to reduce stock loss in area. Logistics and Warehouse Management Contribute to the factory production and procurement forecasting process in line with the sales forecast, including defining and reviewing Bills of Materials with the factory manager. Supervise end-to-end supply chain processes, in coordination with the Central Production and Warehouse functions ensuring continued visibility on stock levels, shipments and accurate and timely distribution of goods and products to the outlets. Oversee the warehousing and distribution of product within the region, ensuring the right quantity of goods at the right time, to ensure achievement of business goals. Ensure that all policies about Product Handling (product delivery, stocking, packaging, etc.) and Loss Prevention are properly implemented and monitored in order to minimise loss prevention concerns. Administration Manage the regional office and administrative functions, ensuring alignment with the Corporate functions and efficient operations in the region. Marketing Initiate and plan all marketing and PR activities related to each brand and ensure proper execution in coordination with the marketing team, including "in-store events" and sponsorships. Keep abreast with market trends and competitor activity, to maintain the brand's competitive position. Ensure awareness of marketing principles and its impact on the function's planning and effectiveness. Cascade this down to the team in order to deliver holistic business value. People Development Develop innovative teams who can quickly adapt to as well as create new opportunities. Coach and guide teams to perform to their optimal potential, produce highest standards of output. Engage in performance evaluation of direct team members and review the indirect span of control to ensure efficiency and consistency in assessing performance. Promote ongoing training and development and up skill key talent to larger roles. Provide a leadership avenue for the teams to be able to elevate their concerns to enable prompt resolution. Communicate any organisational changes and mitigate risks through effective change management. Objectives Sales Targets/Gross Profit/Net Profit/EBITDA. Operation Standards. Customer Satisfaction. Staff Retention. Adherence to planning process and timelines. EXPERIENCE AND REQUIREMENTS Minimum 7 to 10 years' experience, with at least 3 years' experience as a Head of a Business in a diversified Retail Group. Graduate or Post Graduate Degree in the field of Marketing/Sales/Retail Management or an MBA. Experience in Luxury Retail experience in KSA.
Feb 03, 2026
Full time
Fantastic Opportunity with expanding International retailer. JOB PURPOSE The position has complete responsibility and accountability for managing sales, profitability and customer experience in line with the overall business objectives and assisting in the definition of a brand portfolio strategy in the region defined. Strategic Responsibilities Develop and implement along with the Commercial Director the Retail business and brand portfolio strategy. Consolidate and refine the overall budget for the Regional Retail division, and enforce its implementation. Functional Responsibilities Sales and Business Development Establish both monthly and annual sales objectives/forecasts for the regional retail division in line with overall sales targets. Monitor and report business/sales performance against defined metrics and other market information on a regular basis to aid decision making and corrective action if required. Reviews sales improvement plans and initiatives, and identify any additional opportunities to increase sales. Review of high performing and low performing stores and take corrective action to ensure profitability of the business is maintained. Drive e-commerce sales, monitor its performance and suggest methods to increase market share. Ensure development of the retail network through constant communication with Shopping Malls, Retailers, Distributors. Responsible for identifying new locations and assessing the feasibility of these new locations. Oversee mall communications for rentals, podiums and promotions, in order to exploit opportunities to drive foot fall and sales. Division's Operations Oversee that the highest levels of quality in the look and feel of the retail outlets is applied and is in line with the Brand requirements and guidelines, and the standards are maintained at all times. Oversee that the highest levels of customer service is implemented in the business with continued compliance to internal and external requirements, taking necessary action in case of any customer complaints/concerns. Conduct regular store visits to ensure the highest levels of performance, management, staffing levels, customer service, back-store management, cleanliness and overall look and feel. Support Managers on the maintenance of shop display taking into consideration stock levels, climatic conditions and Store location and in line with Corporate/Brand standards. Tracks and monitors controllable expenses, with a view to maintain cost efficiency/ increase productivity. Redeploys manpower in order to improve productivity and the sales to cost ratio. Identifies and exploits opportunities to reduce area/store/kiosk expenditure, including opportunities to reduce stock loss in area. Logistics and Warehouse Management Contribute to the factory production and procurement forecasting process in line with the sales forecast, including defining and reviewing Bills of Materials with the factory manager. Supervise end-to-end supply chain processes, in coordination with the Central Production and Warehouse functions ensuring continued visibility on stock levels, shipments and accurate and timely distribution of goods and products to the outlets. Oversee the warehousing and distribution of product within the region, ensuring the right quantity of goods at the right time, to ensure achievement of business goals. Ensure that all policies about Product Handling (product delivery, stocking, packaging, etc.) and Loss Prevention are properly implemented and monitored in order to minimise loss prevention concerns. Administration Manage the regional office and administrative functions, ensuring alignment with the Corporate functions and efficient operations in the region. Marketing Initiate and plan all marketing and PR activities related to each brand and ensure proper execution in coordination with the marketing team, including "in-store events" and sponsorships. Keep abreast with market trends and competitor activity, to maintain the brand's competitive position. Ensure awareness of marketing principles and its impact on the function's planning and effectiveness. Cascade this down to the team in order to deliver holistic business value. People Development Develop innovative teams who can quickly adapt to as well as create new opportunities. Coach and guide teams to perform to their optimal potential, produce highest standards of output. Engage in performance evaluation of direct team members and review the indirect span of control to ensure efficiency and consistency in assessing performance. Promote ongoing training and development and up skill key talent to larger roles. Provide a leadership avenue for the teams to be able to elevate their concerns to enable prompt resolution. Communicate any organisational changes and mitigate risks through effective change management. Objectives Sales Targets/Gross Profit/Net Profit/EBITDA. Operation Standards. Customer Satisfaction. Staff Retention. Adherence to planning process and timelines. EXPERIENCE AND REQUIREMENTS Minimum 7 to 10 years' experience, with at least 3 years' experience as a Head of a Business in a diversified Retail Group. Graduate or Post Graduate Degree in the field of Marketing/Sales/Retail Management or an MBA. Experience in Luxury Retail experience in KSA.
Sales Manager
Morgan Ryder Prescot, Merseyside
Defence Sales Manager - Construction Products Manufacturer £80,000 Base + Bonus + Executive Package Fully Expensed Company Car or Car Allowance UK-Based Remote / Home Working A Rare Opportunity to Lead Defence Sales for a Construction Products Manufacturer This is an exceptional opportunity for an experienced defence-focused sales professional to take ownership of MOD / Defence Estates (DEO/DIO) sale click apply for full job details
Feb 03, 2026
Full time
Defence Sales Manager - Construction Products Manufacturer £80,000 Base + Bonus + Executive Package Fully Expensed Company Car or Car Allowance UK-Based Remote / Home Working A Rare Opportunity to Lead Defence Sales for a Construction Products Manufacturer This is an exceptional opportunity for an experienced defence-focused sales professional to take ownership of MOD / Defence Estates (DEO/DIO) sale click apply for full job details
Customer Success Manager
9fin Limited
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Feb 03, 2026
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Lead Customer Experience Manager
Sainsbury's Supermarkets Ltd
Salary: From £38,600 Location: Winchmore Hill Store, London, N21 3RS Contract type: Permanent Business area: Retail Closing date: 16 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 03, 2026
Full time
Salary: From £38,600 Location: Winchmore Hill Store, London, N21 3RS Contract type: Permanent Business area: Retail Closing date: 16 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
MorePeople
Senior NPD Process Technologist
MorePeople City, Manchester
Have you got a passion for baking and New Product Development? Has to time come for you to explore a new opportunity and look at developing your career? This opportunity could be for you! This role needs your knowledge of Baking and NPD processes in order to succeed. Reporting to the NPD Manager you will be one of the senior people within the NPD team and use your already great experience in baking to guide and pass on your experience to the team and get hands stuck in! The role: Retailer facing environment You will use your existing knowledge and experience of NPD Processes Optimise factory settings to ensure product quality and consistency Coordinate factory trials and first production runs Collaborate with cross-functional teams and suppliers About you: You will be experienced in an NPD environment Ideally expereinced in bakery setting as well Passionate and driven Want to know more? Apply now! For an informal chat about the role in more detail give me a call on (phone number removed) or email me - (url removed) INDTECH
Feb 03, 2026
Full time
Have you got a passion for baking and New Product Development? Has to time come for you to explore a new opportunity and look at developing your career? This opportunity could be for you! This role needs your knowledge of Baking and NPD processes in order to succeed. Reporting to the NPD Manager you will be one of the senior people within the NPD team and use your already great experience in baking to guide and pass on your experience to the team and get hands stuck in! The role: Retailer facing environment You will use your existing knowledge and experience of NPD Processes Optimise factory settings to ensure product quality and consistency Coordinate factory trials and first production runs Collaborate with cross-functional teams and suppliers About you: You will be experienced in an NPD environment Ideally expereinced in bakery setting as well Passionate and driven Want to know more? Apply now! For an informal chat about the role in more detail give me a call on (phone number removed) or email me - (url removed) INDTECH
Change Grow Live
Service User Involvement and Volunteer Lead
Change Grow Live
Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options. A fantastic opportunity has arisen to become a Volunteering Team Lead, building a peer network to support those who use our services in Waltham Forest and the provision of highly skilled and well-trained peer mentors and volunteers. We are hoping this role is for you. Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our people by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff. Where: Waltham Forest Hours : Part Time, 22.5 per week Full Time Salary : £35,220.59 - £37,184.91 dependent on experience (based on full time hours, pro rata for part time hours) Contract: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Volunteers play a vital role in all the work we do. Our volunteers are an integral part of our service teams, and contribute in a wide variety of ways; they provide vital support to people who use our services, our staff teams and bring a variety of talents, skills, wisdom and experience. The Volunteering Team Lead role is essential in developing a strong volunteering offer within our services. You will be responsible for: Working in collaboration with service manager and staff team in order to identify meaningful opportunities for volunteers Creating and supporting a positive culture of volunteering within the service Recruit, train and coordinate volunteers Supporting the welfare and wellbeing of volunteers Developing internal and external links in order to attract volunteers To deliver and assess accredited and regulated training in order to support the development of volunteers; working within the framework of our Awarding Body Training colleagues in how to support and supervise volunteers, providing direct line-management supervision when required Investigate and resolve volunteer conduct matters when they arise Leading on service user involvement, facilitating conversations between service users and decision makers within the service Lead on service user involvement, working collaboratively with the team to promote meaningful service user involvement within the service. This includes facilitating the production of regular service user bulletins About you Experienced in recruiting, training and managing volunteers Aware of the challenges faced by the people using our services Experienced in delivering learning and training to others Accomplished written and verbal skills and a high degree of IT competency Capable, committed, and influential leader Experience of promoting the voice of service users What we will give to you 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a friend scheme. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary and Benefits Salary Range (pro rata if part time) CGL points 31 to 33 (£35,220.59 - £37,184.90) ILW / OLW / Fringe Outer London Weighting (£2,195.72) Closing Date 10/2/2026 Contact If you have any questions on this opportunity that you would like to talk through please contact us using the below details: John Stokes This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Note We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Feb 03, 2026
Full time
Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options. A fantastic opportunity has arisen to become a Volunteering Team Lead, building a peer network to support those who use our services in Waltham Forest and the provision of highly skilled and well-trained peer mentors and volunteers. We are hoping this role is for you. Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our people by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff. Where: Waltham Forest Hours : Part Time, 22.5 per week Full Time Salary : £35,220.59 - £37,184.91 dependent on experience (based on full time hours, pro rata for part time hours) Contract: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Volunteers play a vital role in all the work we do. Our volunteers are an integral part of our service teams, and contribute in a wide variety of ways; they provide vital support to people who use our services, our staff teams and bring a variety of talents, skills, wisdom and experience. The Volunteering Team Lead role is essential in developing a strong volunteering offer within our services. You will be responsible for: Working in collaboration with service manager and staff team in order to identify meaningful opportunities for volunteers Creating and supporting a positive culture of volunteering within the service Recruit, train and coordinate volunteers Supporting the welfare and wellbeing of volunteers Developing internal and external links in order to attract volunteers To deliver and assess accredited and regulated training in order to support the development of volunteers; working within the framework of our Awarding Body Training colleagues in how to support and supervise volunteers, providing direct line-management supervision when required Investigate and resolve volunteer conduct matters when they arise Leading on service user involvement, facilitating conversations between service users and decision makers within the service Lead on service user involvement, working collaboratively with the team to promote meaningful service user involvement within the service. This includes facilitating the production of regular service user bulletins About you Experienced in recruiting, training and managing volunteers Aware of the challenges faced by the people using our services Experienced in delivering learning and training to others Accomplished written and verbal skills and a high degree of IT competency Capable, committed, and influential leader Experience of promoting the voice of service users What we will give to you 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a friend scheme. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary and Benefits Salary Range (pro rata if part time) CGL points 31 to 33 (£35,220.59 - £37,184.90) ILW / OLW / Fringe Outer London Weighting (£2,195.72) Closing Date 10/2/2026 Contact If you have any questions on this opportunity that you would like to talk through please contact us using the below details: John Stokes This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Note We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
SS&C
Senior Director, Head of Fund Administration
SS&C Hamilton, Lanarkshire
Senior Director, Head of Fund Administration page is loaded Senior Director, Head of Fund Administrationlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Todayjob requisition id: R38635As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Director, Head of Fund Administration Locations : Bermuda Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. What You Will Get To Do: Represent the Bermuda office with clients and regulators Liaise with investment managers, insurance managers, investors, brokers, custodians, lawyers, and external auditors Ensure a high level of client satisfaction and staff performance Manage the day-to-day operations of the Bermuda office, ensuring the timely and accurate delivery of fund administration services to all clients Monitor staff workloads Staff training and development; recruiting new employees Working with the management team to set goals and complete annual performance appraisals Coordinate and drive business development opportunities primarily in Bermuda and identify cross-sell opportunities for other SS&C product lines Collaborate with senior management and other SS&C teams to develop and implement plans for the operational infrastructure of systems, processes and personnel Provide guidance to internal SS&C teams on Bermuda Monetary regulatory items related to company's licenses Prepare company board and management reports What You Will Bring: At least 8 years' experience in a leadership role managing a licensed entity within the financial services industry Substantive knowledge of fund administration functions, client operations, fund and insurance structures, an asset classes including hedge, ILS, P/E, and reinsurance Proven ability to manage an office and drive strategic initiatives Experience with leading marketing presentations, developing sales strategies, and completing RFPs Experience liaising with the Bermuda Monetary Authority, managing on-site visits, and a solid understanding of Bermuda fund administrator and insurance manager policies A recognized professional accounting designation (e.g. CA, CPA, ACCA) Working knowledge of US and/or International GAAP pronouncements Proven ability to provide high quality professional service, organized, strong commitment to meeting deadlines in a demanding work environment Excellent interpersonal, written and verbal communication skills Strong analytical skills with attention to detailThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Feb 03, 2026
Full time
Senior Director, Head of Fund Administration page is loaded Senior Director, Head of Fund Administrationlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Todayjob requisition id: R38635As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Director, Head of Fund Administration Locations : Bermuda Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. What You Will Get To Do: Represent the Bermuda office with clients and regulators Liaise with investment managers, insurance managers, investors, brokers, custodians, lawyers, and external auditors Ensure a high level of client satisfaction and staff performance Manage the day-to-day operations of the Bermuda office, ensuring the timely and accurate delivery of fund administration services to all clients Monitor staff workloads Staff training and development; recruiting new employees Working with the management team to set goals and complete annual performance appraisals Coordinate and drive business development opportunities primarily in Bermuda and identify cross-sell opportunities for other SS&C product lines Collaborate with senior management and other SS&C teams to develop and implement plans for the operational infrastructure of systems, processes and personnel Provide guidance to internal SS&C teams on Bermuda Monetary regulatory items related to company's licenses Prepare company board and management reports What You Will Bring: At least 8 years' experience in a leadership role managing a licensed entity within the financial services industry Substantive knowledge of fund administration functions, client operations, fund and insurance structures, an asset classes including hedge, ILS, P/E, and reinsurance Proven ability to manage an office and drive strategic initiatives Experience with leading marketing presentations, developing sales strategies, and completing RFPs Experience liaising with the Bermuda Monetary Authority, managing on-site visits, and a solid understanding of Bermuda fund administrator and insurance manager policies A recognized professional accounting designation (e.g. CA, CPA, ACCA) Working knowledge of US and/or International GAAP pronouncements Proven ability to provide high quality professional service, organized, strong commitment to meeting deadlines in a demanding work environment Excellent interpersonal, written and verbal communication skills Strong analytical skills with attention to detailThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Morrisons
Store Manager - Convenience - S Nitshill Glasgow
Morrisons
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Feb 03, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Strategic Customer Success Manager (English & Dutch)
Supermetrics Oy
Strategic Customer Success Manager (English & Dutch) We're scaling fast across the globe, and we're looking for a Strategic Customer Success Manager who's passionate about driving real value for enterprise customers. You'll help some of the world's biggest brands use Supermetrics to unlock insights, tell better data stories, activate their data and achieve measurable growth. The Role As a Strategic Customer Success Manager, you'll own a portfolio of high-value customers and act as a trusted advisor to their C-suite and marketing leaders. You'll help them connect business strategy to data outcomes, turning complex marketing data into clear, impactful stories that drive action. You'll shape success plans, guide adoption, and ensure our customers see Supermetrics as a mission-critical part of their growth stack. Your success will be measured by retention, expansion, and customer-reported value. What You'll Do Build Strategic Relationships (30%) Develop and maintain strong, multi-threaded relationships across executive and senior stakeholders Lead quarterly business reviews that position Supermetrics as a strategic growth partner Deliver data-driven ROI stories that demonstrate measurable impact Inspire advocacy through customer references, events, and community engagement Drive Joint Success & Growth (25%) Co-create outcome-based success plans tied to customer KPIs and objectives Translate plans into actionable internal account strategies Partner cross-functionally with Enablement, Product, and Marketing to deliver on outcomes Continuously adapt to new use cases or evolving business needs Retention & Expansion (25%) Own renewal forecasting and expansion opportunities across your portfolio Partner with Account Executives to lead commercial conversations Identify churn risk early and lead proactive mitigation strategies Maintain health scores and track key value metrics Be the Voice of the Customer (20%) Gather and share customer insights to help shape our roadmap Partner with Marketing to turn success stories into advocacy content Bring thought leadership on marketing data and analytics strategy Share best practices internally and externally to elevate our customer community What You'll Bring A storyteller who can turn data into narratives that inspire action Strong commercial acumen with consultative discovery skills Analytical mindset - comfortable interpreting data and building business cases Excellent organization and prioritization skills in a fast-paced, scale-up environment Fluent in English and Dutch Your Background 3-5+ years in Customer Success, Account Management, or Consulting with enterprise SaaS, martech, or data products Proven track record in executive stakeholder management and driving net retention growth Strong understanding of marketing data ecosystems, privacy regulations, and omnichannel journeys Familiarity with ROI modeling and value engineering frameworks Who You Are Curious, data-driven, and eager to learn A proactive self-starter with a growth mindset Collaborative team player who lifts others up Confident and personable - able to influence without authority Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected. Join us on our mission to make data a marketing superpower Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products. We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we've grown from a one-person shop to a key player in the industry-and we're just getting started! We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team. Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together. We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
Feb 03, 2026
Full time
Strategic Customer Success Manager (English & Dutch) We're scaling fast across the globe, and we're looking for a Strategic Customer Success Manager who's passionate about driving real value for enterprise customers. You'll help some of the world's biggest brands use Supermetrics to unlock insights, tell better data stories, activate their data and achieve measurable growth. The Role As a Strategic Customer Success Manager, you'll own a portfolio of high-value customers and act as a trusted advisor to their C-suite and marketing leaders. You'll help them connect business strategy to data outcomes, turning complex marketing data into clear, impactful stories that drive action. You'll shape success plans, guide adoption, and ensure our customers see Supermetrics as a mission-critical part of their growth stack. Your success will be measured by retention, expansion, and customer-reported value. What You'll Do Build Strategic Relationships (30%) Develop and maintain strong, multi-threaded relationships across executive and senior stakeholders Lead quarterly business reviews that position Supermetrics as a strategic growth partner Deliver data-driven ROI stories that demonstrate measurable impact Inspire advocacy through customer references, events, and community engagement Drive Joint Success & Growth (25%) Co-create outcome-based success plans tied to customer KPIs and objectives Translate plans into actionable internal account strategies Partner cross-functionally with Enablement, Product, and Marketing to deliver on outcomes Continuously adapt to new use cases or evolving business needs Retention & Expansion (25%) Own renewal forecasting and expansion opportunities across your portfolio Partner with Account Executives to lead commercial conversations Identify churn risk early and lead proactive mitigation strategies Maintain health scores and track key value metrics Be the Voice of the Customer (20%) Gather and share customer insights to help shape our roadmap Partner with Marketing to turn success stories into advocacy content Bring thought leadership on marketing data and analytics strategy Share best practices internally and externally to elevate our customer community What You'll Bring A storyteller who can turn data into narratives that inspire action Strong commercial acumen with consultative discovery skills Analytical mindset - comfortable interpreting data and building business cases Excellent organization and prioritization skills in a fast-paced, scale-up environment Fluent in English and Dutch Your Background 3-5+ years in Customer Success, Account Management, or Consulting with enterprise SaaS, martech, or data products Proven track record in executive stakeholder management and driving net retention growth Strong understanding of marketing data ecosystems, privacy regulations, and omnichannel journeys Familiarity with ROI modeling and value engineering frameworks Who You Are Curious, data-driven, and eager to learn A proactive self-starter with a growth mindset Collaborative team player who lifts others up Confident and personable - able to influence without authority Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected. Join us on our mission to make data a marketing superpower Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products. We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we've grown from a one-person shop to a key player in the industry-and we're just getting started! We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team. Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together. We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
Halfords
Assistant Manager
Halfords Ayr, Ayrshire
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
Feb 03, 2026
Full time
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
Resourcing Partnership Ltd
Technical/Senior Quality Manager
Resourcing Partnership Ltd City, Cardiff
About the Role The Senior QA Manager is responsible for ensuring that all food production adheres to safety, regulatory, and customer requirements. Leading a team of Shift Technologists and QAs, this role is hands-on and emphasises compliance, conducting audits, and driving continuous improvement. Key Responsibilities • Leading and developing your team of Shift Technologists and Quality Controllers, working to ensure all food is produced to the agreed standards and specifications • Ensuring all food safety and hygiene standards are always adhered to, and that all colleagues are aware of their responsibilities • Maintaining a robust system for documentation, from incoming materials through to finished product • Investigating and incidents and non-conformance and putting corrective actions in place • Being a key contact for customer and BRC audits About You This role is ideal for a detail-oriented quality professional with strong leadership skills and a background in food production quality assurance. Key Skills • Prior experience of leading a technical/quality team in a manufacturing environment • Advanced Food Safety and Intermediate HACCP qualifications • Proactive and highly organised, able to prioritise a busy workload in a fast-paced environment • Good communications skills, able to work well with colleagues at all levels Benefits • 33 days annual leave (including bank holidays) • Company pension scheme • Company sick pay - after qualifying period • Free onsite parking • Exclusive employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco. • Employee assistance programme. • Wisdom wellbeing app • Grocery Aid - employees access to counselling Our Referral Incentive: Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest. We offer a £500 referral if you introduce someone we place - see our website for details
Feb 03, 2026
Full time
About the Role The Senior QA Manager is responsible for ensuring that all food production adheres to safety, regulatory, and customer requirements. Leading a team of Shift Technologists and QAs, this role is hands-on and emphasises compliance, conducting audits, and driving continuous improvement. Key Responsibilities • Leading and developing your team of Shift Technologists and Quality Controllers, working to ensure all food is produced to the agreed standards and specifications • Ensuring all food safety and hygiene standards are always adhered to, and that all colleagues are aware of their responsibilities • Maintaining a robust system for documentation, from incoming materials through to finished product • Investigating and incidents and non-conformance and putting corrective actions in place • Being a key contact for customer and BRC audits About You This role is ideal for a detail-oriented quality professional with strong leadership skills and a background in food production quality assurance. Key Skills • Prior experience of leading a technical/quality team in a manufacturing environment • Advanced Food Safety and Intermediate HACCP qualifications • Proactive and highly organised, able to prioritise a busy workload in a fast-paced environment • Good communications skills, able to work well with colleagues at all levels Benefits • 33 days annual leave (including bank holidays) • Company pension scheme • Company sick pay - after qualifying period • Free onsite parking • Exclusive employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco. • Employee assistance programme. • Wisdom wellbeing app • Grocery Aid - employees access to counselling Our Referral Incentive: Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest. We offer a £500 referral if you introduce someone we place - see our website for details
ATG ENTERTAINMENT
Senior Business Manager (Ticketing)
ATG ENTERTAINMENT
Senior Business Manager (Ticketing) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Business Manager (Ticketing) ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues; ATG Entertainment manages over 70 venues across Britain, the US, Spain and Germany. We are the world leader in theatre ticketing; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world's best live entertainment in our venues; working alongside the world's leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world's best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.
Feb 03, 2026
Full time
Senior Business Manager (Ticketing) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Business Manager (Ticketing) ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues; ATG Entertainment manages over 70 venues across Britain, the US, Spain and Germany. We are the world leader in theatre ticketing; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world's best live entertainment in our venues; working alongside the world's leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world's best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.
Team Leader (Process)
Booths Barrowford, Lancashire
Team Leader (Process) Location: Barrowford Advertised Salary: £13.30 Working Pattern This is a full time role with a contract of 36.75 hours. About Booths is more than just a well-loved store. It is a family. It is about the People, the Product and the Place. We have been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the difference. Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink. The Role The purpose of this role is to support the effective management of the store, by leading and motivating your team to ensure company standards are maintained in all areas of the store. You will be given the accountability of one of the three departments in store, however at times where the business requires it you will be required to work cross functionally to support other departments. As a Team Leader, you will oversee the functionality of a team by determining the goals that colleagues will work towards each shift, providing guidance, instruction on how to approach a task and leading by example. You will be responsible for the review of safe and legal records to ensure daily completion on your shifts. In the absence of senior management, you will have the responsibility of duty manager of the store. As part of the Process department, you will be carrying out a variety of tasks including inventory management, cash handling, date and price checking and inputting orders.
Feb 03, 2026
Full time
Team Leader (Process) Location: Barrowford Advertised Salary: £13.30 Working Pattern This is a full time role with a contract of 36.75 hours. About Booths is more than just a well-loved store. It is a family. It is about the People, the Product and the Place. We have been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the difference. Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink. The Role The purpose of this role is to support the effective management of the store, by leading and motivating your team to ensure company standards are maintained in all areas of the store. You will be given the accountability of one of the three departments in store, however at times where the business requires it you will be required to work cross functionally to support other departments. As a Team Leader, you will oversee the functionality of a team by determining the goals that colleagues will work towards each shift, providing guidance, instruction on how to approach a task and leading by example. You will be responsible for the review of safe and legal records to ensure daily completion on your shifts. In the absence of senior management, you will have the responsibility of duty manager of the store. As part of the Process department, you will be carrying out a variety of tasks including inventory management, cash handling, date and price checking and inputting orders.
Customer Success Manager (Remote UK)
School Result
CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.
Feb 03, 2026
Full time
CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.
People & Operations Coordinator
Curveanalytics
Curve is a next-gen insights and analytics consultancy that leverages digital consumer data to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We transform data from sources such as Social, Reviews, Search, and Web to reveal fresh insights for our clients. We work across 5 strategic areas: Foresight and Innovation, Consumer and Category, Brand and Product, Marketing and Experience and Data & AI. The People & Operations team plays a crucial role in supporting the business' growth and are a driving force behind the inspiring, vibrant and dynamic culture that we have been cultivating. Our goals are: Culture: Create a fun, exciting and inspiring place to work Capability: Develop masters in digital methods and tech Talent: Bring in and retain the best talent Opportunities: Allow people to realise their full potential ABOUT THE ROLE Our people are central to our success and we're now looking for a People & Operations Coordinatorto join our growing team and help build the future of a fast-growing start-up! You'll be joining People & Operations (P&O), an existing team of two, to lead and support various business and P&O processes. You'll play a key role in ensuring the smooth delivery of day-to-day operations, supporting our team and culture, and having meaningful opportunities to shape how we work. For this role, we are seeking a proactive and detail-oriented individual with a solid foundation in HR practices and a passion for continuous improvement. You should have a self-starter attitude to getting things done and enjoy collaborating with others. This is an excellent opportunity to gain experience across multiple P&O areas and grow professionally as you will be gaining unique exposure to the ins and outs of the business' full operations. Join us and come build your future at Curve! WHAT YOU'LL BE DOING Onboarding: Lead a seamless onboarding experience from pre-boarding to day one to ensure new hires feel welcomed and prepared. Organise pre-start logistics, maintain employee records, manage right-to-work checks and references, and facilitate engaging first-day sessions. Expenses & Benefits: Coordinate monthly payroll updates, including changes for new starters and leavers. Manage employee expense submissions and benefits administration. Recruitment Coordination: Own the coordination of the end-to-end hiring process to create a great candidate experience. Post and update job ads, screen applications, keep candidates informed, collaborate with hiring managers, coordinate career events, and manage contractor documentation. Learning & Development: Manage the training calendar, ensuring clear communication and participation. Collect post-training feedback to evaluate impact and inform future learning initiatives. Executive & Admin Support: Provide daily administrative support to the Leadership team, including booking travel, scheduling meetings, managing team communications, and overseeing shared inboxes. Office & Culture Operations: Be the go-to person for everyday office needs. Maintain an organised, well-stocked workspace, support team events and socials, and contribute to a positive, inclusive work culture. Employee Support: Handle a wide range of employee requests, from employment verifications and answering policy queries and help continuously improve internal processes to enhance the employee experience. Business Operations: Support essential business operations activities crucial for the growth of a start-up including managing expenses, invoicing and purchase orders, collaborating with our Accountants on VAT reconciliation and Tax Relief submissions. WHAT WE'RE LOOKING FOR Bachelor's degree in Human Resources, Business Administration, Psychology or a related field. At least 3 years of experience in an HR administrative role, ideally within a fast-paced start-up environment, with a solid understanding of core people processes. A highly organised individual with a sharp eye for detail and the ability to manage multiple tasks efficiently. Comfortable dealing with ambiguity and adapting to dynamic, evolving work environments. A proactive self-starter who takes initiative, enjoys problem-solving, and thrives in collaborative settings. A creative and enthusiastic approach to improving workplace culture, including launching and supporting various team-building initiatives. 30-minute video interview with the Senior P&O Associate Case Study Activity 45 minutes virtual or in person interview with the Head of P&O Final interview with one of our Partners Get to know Curve's journey and meet some of the minds fuelling our passion
Feb 03, 2026
Full time
Curve is a next-gen insights and analytics consultancy that leverages digital consumer data to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We transform data from sources such as Social, Reviews, Search, and Web to reveal fresh insights for our clients. We work across 5 strategic areas: Foresight and Innovation, Consumer and Category, Brand and Product, Marketing and Experience and Data & AI. The People & Operations team plays a crucial role in supporting the business' growth and are a driving force behind the inspiring, vibrant and dynamic culture that we have been cultivating. Our goals are: Culture: Create a fun, exciting and inspiring place to work Capability: Develop masters in digital methods and tech Talent: Bring in and retain the best talent Opportunities: Allow people to realise their full potential ABOUT THE ROLE Our people are central to our success and we're now looking for a People & Operations Coordinatorto join our growing team and help build the future of a fast-growing start-up! You'll be joining People & Operations (P&O), an existing team of two, to lead and support various business and P&O processes. You'll play a key role in ensuring the smooth delivery of day-to-day operations, supporting our team and culture, and having meaningful opportunities to shape how we work. For this role, we are seeking a proactive and detail-oriented individual with a solid foundation in HR practices and a passion for continuous improvement. You should have a self-starter attitude to getting things done and enjoy collaborating with others. This is an excellent opportunity to gain experience across multiple P&O areas and grow professionally as you will be gaining unique exposure to the ins and outs of the business' full operations. Join us and come build your future at Curve! WHAT YOU'LL BE DOING Onboarding: Lead a seamless onboarding experience from pre-boarding to day one to ensure new hires feel welcomed and prepared. Organise pre-start logistics, maintain employee records, manage right-to-work checks and references, and facilitate engaging first-day sessions. Expenses & Benefits: Coordinate monthly payroll updates, including changes for new starters and leavers. Manage employee expense submissions and benefits administration. Recruitment Coordination: Own the coordination of the end-to-end hiring process to create a great candidate experience. Post and update job ads, screen applications, keep candidates informed, collaborate with hiring managers, coordinate career events, and manage contractor documentation. Learning & Development: Manage the training calendar, ensuring clear communication and participation. Collect post-training feedback to evaluate impact and inform future learning initiatives. Executive & Admin Support: Provide daily administrative support to the Leadership team, including booking travel, scheduling meetings, managing team communications, and overseeing shared inboxes. Office & Culture Operations: Be the go-to person for everyday office needs. Maintain an organised, well-stocked workspace, support team events and socials, and contribute to a positive, inclusive work culture. Employee Support: Handle a wide range of employee requests, from employment verifications and answering policy queries and help continuously improve internal processes to enhance the employee experience. Business Operations: Support essential business operations activities crucial for the growth of a start-up including managing expenses, invoicing and purchase orders, collaborating with our Accountants on VAT reconciliation and Tax Relief submissions. WHAT WE'RE LOOKING FOR Bachelor's degree in Human Resources, Business Administration, Psychology or a related field. At least 3 years of experience in an HR administrative role, ideally within a fast-paced start-up environment, with a solid understanding of core people processes. A highly organised individual with a sharp eye for detail and the ability to manage multiple tasks efficiently. Comfortable dealing with ambiguity and adapting to dynamic, evolving work environments. A proactive self-starter who takes initiative, enjoys problem-solving, and thrives in collaborative settings. A creative and enthusiastic approach to improving workplace culture, including launching and supporting various team-building initiatives. 30-minute video interview with the Senior P&O Associate Case Study Activity 45 minutes virtual or in person interview with the Head of P&O Final interview with one of our Partners Get to know Curve's journey and meet some of the minds fuelling our passion
Halfords
Assistant Manager
Halfords Scarborough, Yorkshire
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
Feb 03, 2026
Full time
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
Store Manager - 40 Hours - Sweaty Betty
WOLVERINE WORLDWIDE INC
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & Kpis. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused. Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community. Focus on fostering a supportive, productive and inclusive environment, always putting your team first. Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall. Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Knowledge, Skills, and Abilities Required Experience in a management role, at your best in a fast paced and client focused retail environment Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs Flexible and adaptable, you are comfortable working in a fast paced environment Flexible schedule and availability to work mornings, evenings, weekends and holidays Passion for our brands and brand lifestyles Ability to work under pressure and manage multiple tasks at once Proficient in POS systems Budget management experience, including payroll, expenses etc. Exceptional customer service and team management skills including a proven track record of developing others Interest in and awareness of market trends in the retail industry Working Conditions Retail environment US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro rated if working part time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Feb 03, 2026
Full time
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & Kpis. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused. Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community. Focus on fostering a supportive, productive and inclusive environment, always putting your team first. Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall. Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Knowledge, Skills, and Abilities Required Experience in a management role, at your best in a fast paced and client focused retail environment Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs Flexible and adaptable, you are comfortable working in a fast paced environment Flexible schedule and availability to work mornings, evenings, weekends and holidays Passion for our brands and brand lifestyles Ability to work under pressure and manage multiple tasks at once Proficient in POS systems Budget management experience, including payroll, expenses etc. Exceptional customer service and team management skills including a proven track record of developing others Interest in and awareness of market trends in the retail industry Working Conditions Retail environment US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro rated if working part time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

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