Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. The Role (12-Month Fixed-Term Contract - Maternity Leave Cover) What you'll be doing Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platformSupport implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs Who you are 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Feb 28, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. The Role (12-Month Fixed-Term Contract - Maternity Leave Cover) What you'll be doing Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platformSupport implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs Who you are 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Our client prints and manufactures graphics to represent its clients to the highest standards. They are currently looking for a General Manager to run a team of highly experienced and skilled staff. The General Manager needs to drive the effective strategic management and direction of the business in terms of all activities ie. Sales, commercial, business development, production processes, maintenance, supply chain, H&S/quality. You will also hold full P&L responsibility. To meet the challenge of this significant role, relevant experience at this level within the printing industry is essential. The core skills of drive and energy combined with proven management ability are of paramount importance. The chosen candidate must also have competent understanding of IT, Finance and other organisation skills. Excellent man management skills and in-depth operational skills are of the upmost importance. Share this job: Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Feb 28, 2026
Full time
Our client prints and manufactures graphics to represent its clients to the highest standards. They are currently looking for a General Manager to run a team of highly experienced and skilled staff. The General Manager needs to drive the effective strategic management and direction of the business in terms of all activities ie. Sales, commercial, business development, production processes, maintenance, supply chain, H&S/quality. You will also hold full P&L responsibility. To meet the challenge of this significant role, relevant experience at this level within the printing industry is essential. The core skills of drive and energy combined with proven management ability are of paramount importance. The chosen candidate must also have competent understanding of IT, Finance and other organisation skills. Excellent man management skills and in-depth operational skills are of the upmost importance. Share this job: Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
As a Maersk Customer Experience Manager, you will be an integral part of establishing the Ocean capabilities. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio. Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization. Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development. Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs. Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models. Deliver on Integrated CX growth and profitability plans. Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy. Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion. Accountable for/ Consulted about Customer satisfaction across Vertical portfolios. Retention and growth of local Booster accounts. Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning). New opportunities and product growth. We are looking for: Ability to lead large teams with diverse customer portfolios. Lead in customer experience / order management with customer-led mindset. Establishing senior business relationships with customers and their supply chain partners. Broad knowledge of supply chain strategy and execution in global business environment. Ability to lead coach and motivate teams towards a shared vision with clear goals. Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Feb 28, 2026
Full time
As a Maersk Customer Experience Manager, you will be an integral part of establishing the Ocean capabilities. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio. Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization. Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development. Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs. Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models. Deliver on Integrated CX growth and profitability plans. Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy. Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion. Accountable for/ Consulted about Customer satisfaction across Vertical portfolios. Retention and growth of local Booster accounts. Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning). New opportunities and product growth. We are looking for: Ability to lead large teams with diverse customer portfolios. Lead in customer experience / order management with customer-led mindset. Establishing senior business relationships with customers and their supply chain partners. Broad knowledge of supply chain strategy and execution in global business environment. Ability to lead coach and motivate teams towards a shared vision with clear goals. Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Job Title: Marketing and Communications Manager Duration: 6 months Location: London/Hybrid (three days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you a dynamic marketing professional with a passion for financial services? Do you thrive in a fast-paced environment and want to make a real impact? If so, we have an exciting opportunity for you! Our client, a leading organisation in the banking sector, is seeking a Marketing and Communications Manager to join their innovative team. Key Responsibilities: Strategic Development: Drive the UK Marketing Strategy, ensuring alignment with overall business goals. Campaign Management: Plan, develop, and deliver compelling campaigns targeted at Strategic Partners, Intermediaries, and fund supermarket platforms. Collaborative Initiatives: Work closely with Heads of Strategic Partners and IFA's, alongside Sales leaders, to identify and execute strategic and tactical marketing initiatives. Market Penetration: Focus on increasing product penetration in key market segments to grow market share. Product Launches: Lead marketing efforts for new product launches, ensuring effective communication and engagement strategies are in place. Performance Monitoring: analyse campaign performance metrics to assess effectiveness and make data-driven decisions. What We're Looking For: Experience: Proven experience in a marketing role within the financial services sector, preferably in Wealth Management Technology. Market Knowledge: Strong understanding of market dynamics related to stocks, bonds, and investment products. Design Skills: Proficiency in design tools, particularly Canva, to create visually appealing marketing materials. Analytical Mindset: Ability to monitor and analyse campaign performance metrics, translating insights into actionable strategies. Who You Are: You have a degree in a relevant field and a proven track record in marketing. You are a creative thinker with excellent communication skills. You are proactive, detail-oriented, and thrive in a collaborative environment. If you're ready to take on this challenge and drive marketing success in the financial services sector, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Feb 28, 2026
Contractor
Job Title: Marketing and Communications Manager Duration: 6 months Location: London/Hybrid (three days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you a dynamic marketing professional with a passion for financial services? Do you thrive in a fast-paced environment and want to make a real impact? If so, we have an exciting opportunity for you! Our client, a leading organisation in the banking sector, is seeking a Marketing and Communications Manager to join their innovative team. Key Responsibilities: Strategic Development: Drive the UK Marketing Strategy, ensuring alignment with overall business goals. Campaign Management: Plan, develop, and deliver compelling campaigns targeted at Strategic Partners, Intermediaries, and fund supermarket platforms. Collaborative Initiatives: Work closely with Heads of Strategic Partners and IFA's, alongside Sales leaders, to identify and execute strategic and tactical marketing initiatives. Market Penetration: Focus on increasing product penetration in key market segments to grow market share. Product Launches: Lead marketing efforts for new product launches, ensuring effective communication and engagement strategies are in place. Performance Monitoring: analyse campaign performance metrics to assess effectiveness and make data-driven decisions. What We're Looking For: Experience: Proven experience in a marketing role within the financial services sector, preferably in Wealth Management Technology. Market Knowledge: Strong understanding of market dynamics related to stocks, bonds, and investment products. Design Skills: Proficiency in design tools, particularly Canva, to create visually appealing marketing materials. Analytical Mindset: Ability to monitor and analyse campaign performance metrics, translating insights into actionable strategies. Who You Are: You have a degree in a relevant field and a proven track record in marketing. You are a creative thinker with excellent communication skills. You are proactive, detail-oriented, and thrive in a collaborative environment. If you're ready to take on this challenge and drive marketing success in the financial services sector, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Principal Designer: Building Regulations and CDM Location: Manchester / Liverpool Date Added: 19th February 2026 Qualification: Degree in Building Control/Architecture/Structural Engineering with knowledge of all design Additional Qualifications: NEBOSH Experience: 5+ years Memberships: ARB, RIBA, Association for Project Safety (APS), IOSH, CABE (any listed) A bit about us Vextrix was founded to create a socially conscious business, where every one of our clients and staff feels valued, that they can develop and progress benefitting from opportunities that our growing business can bring. Collaboratively we all drive our values and deliver on our unique guarantees which is why our clients trust us as their consultant of choice. A bit about you If you're looking for an opportunity to use your technical skills and experience to support the Senior Building Regulations Principal Designer in the delivery of the Principal Designer role under Building Regulations and CDM, then this could be the perfect role for you. This role will also give you the opportunity to use your drawing skills on projects where we support our clients with production of detailed drawings alongside BRPD delivery. We are looking for a design professional with knowledge of Building Regulations to become a part of our compliance team. You would be working as part of the team lead by an experienced Design Manager. Your technical and delivery skills will be put to use as you take responsibility for projects with clients in residential and industrial sectors. About the role We're looking for someone with the following skills and experience to join our team: Required Excellent communication skills in dealing with clients and designers Taking lead on design coordination and decision making Building Regulations 2023, part 2A, duty holders CDM Regulations 2015 Understanding of Building Regulations 2010 relevant requirements including Schedule 1 Competency in CAD design, Revit Knowledge of construction Health and Safety Regulations Experience in HRB work or willing to learn. Preferable but not essential HRB experience (Gateways) CDM experience Inspecting sites in line with Building Regulations requirements Inspecting sites in line with health and safety requirements Why work for us? We're proud to be recognised as a 2024 Times Top 100 Best Companies to Work For, with a culture built around people, inclusion and flexibility. As a Liverpool City Region Fair Employment Charter accredited employer and a Top 100 Most Inclusive Workplaces Index 2026 organisation, we're committed to creating a workplace where everyone can thrive. We invest in training and development, support work-life balance, and celebrate success together, helping our people grow both professionally and personally. No usual recruitment process We're committed to building an inclusive culture that respects the contribution that individuals make to our company. That means we don't just look at your CV. We're just as focused on who you are and the potential that you'll bring to us. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Vextrix is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Apply Now Upload CV Accepted file types: pdf, doc, docx, Max. file size: 50 MB.
Feb 28, 2026
Full time
Principal Designer: Building Regulations and CDM Location: Manchester / Liverpool Date Added: 19th February 2026 Qualification: Degree in Building Control/Architecture/Structural Engineering with knowledge of all design Additional Qualifications: NEBOSH Experience: 5+ years Memberships: ARB, RIBA, Association for Project Safety (APS), IOSH, CABE (any listed) A bit about us Vextrix was founded to create a socially conscious business, where every one of our clients and staff feels valued, that they can develop and progress benefitting from opportunities that our growing business can bring. Collaboratively we all drive our values and deliver on our unique guarantees which is why our clients trust us as their consultant of choice. A bit about you If you're looking for an opportunity to use your technical skills and experience to support the Senior Building Regulations Principal Designer in the delivery of the Principal Designer role under Building Regulations and CDM, then this could be the perfect role for you. This role will also give you the opportunity to use your drawing skills on projects where we support our clients with production of detailed drawings alongside BRPD delivery. We are looking for a design professional with knowledge of Building Regulations to become a part of our compliance team. You would be working as part of the team lead by an experienced Design Manager. Your technical and delivery skills will be put to use as you take responsibility for projects with clients in residential and industrial sectors. About the role We're looking for someone with the following skills and experience to join our team: Required Excellent communication skills in dealing with clients and designers Taking lead on design coordination and decision making Building Regulations 2023, part 2A, duty holders CDM Regulations 2015 Understanding of Building Regulations 2010 relevant requirements including Schedule 1 Competency in CAD design, Revit Knowledge of construction Health and Safety Regulations Experience in HRB work or willing to learn. Preferable but not essential HRB experience (Gateways) CDM experience Inspecting sites in line with Building Regulations requirements Inspecting sites in line with health and safety requirements Why work for us? We're proud to be recognised as a 2024 Times Top 100 Best Companies to Work For, with a culture built around people, inclusion and flexibility. As a Liverpool City Region Fair Employment Charter accredited employer and a Top 100 Most Inclusive Workplaces Index 2026 organisation, we're committed to creating a workplace where everyone can thrive. We invest in training and development, support work-life balance, and celebrate success together, helping our people grow both professionally and personally. No usual recruitment process We're committed to building an inclusive culture that respects the contribution that individuals make to our company. That means we don't just look at your CV. We're just as focused on who you are and the potential that you'll bring to us. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Vextrix is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Apply Now Upload CV Accepted file types: pdf, doc, docx, Max. file size: 50 MB.
A leading office furniture company in the UK is looking for a Category Manager to join their team during a period of transformational change and sustained growth. You will build effective product ranges based on customer insights and monitor competition closely. Ideal candidates will have over 3 years of experience in category management, strong negotiation skills, and a keen attention to detail. This hybrid role offers a competitive salary, a potential bonus, and excellent benefits including flexible working hours and a 5% contributory pension plan.
Feb 28, 2026
Full time
A leading office furniture company in the UK is looking for a Category Manager to join their team during a period of transformational change and sustained growth. You will build effective product ranges based on customer insights and monitor competition closely. Ideal candidates will have over 3 years of experience in category management, strong negotiation skills, and a keen attention to detail. This hybrid role offers a competitive salary, a potential bonus, and excellent benefits including flexible working hours and a 5% contributory pension plan.
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Cirencestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 28, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Cirencestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
About us: At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life. Our Values Force Multiplier Make everyone around you better Raise the Bar Deliver Results Owner mindset Hold yourself and others accountable Make every investment as if it were your own Don't let the egg drop Resourceful Take calculated risks Use what you/we have to deliver the most value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Role Summary The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. You will work closely on the customer's journey post-sales to ensure they're obtaining full value from Gravity Sketch. As an Enterprise CSM at Gravity Sketch, your contributions to helping us build a foundation for the CSM motion allow you to have a significant impact beyond the traditional scope of a CSM role. The challenge At Gravity Sketch, Customer Success means collaborating with top global brands to help them adopt our innovative technology. This role presents unique challenges, as you'll be educating entire teams and organizations about our tool's capabilities and best implementation practices. As our product evolves and expands, so do its potential applications. You'll need to stay ahead of the curve by developing an in depth knowledge in our core workflows and work closely with our customers to explore new ways to leverage the GS product suite. Key Responsibilities: Building strong relationships with our customers is crucial, and you will engage with individuals at all levels, from end users (designers, modelers, etc.) to senior management (Directors and VPs). Partnering with senior stakeholders will allow you to develop mutually agreed-upon success plans that address the specific challenges and opportunities for which they adopted Gravity Sketch. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. You will be responsible for coordinating large scale role out of licenses and handling the communication and logistics with new users, teams and stakeholders. You will take on learnings from your own accounts and our other customers to understand best practices for delivering change management at an Enterprise level. You will also play a key role in educating and training customers on how to leverage product features, enhancing their understanding and confidence in using the tool. You can also enlist the support of our team of experts if needed, especially when customers require in-depth guidance from a trained professional in their field. Furthermore, you will utilize both quantitative and qualitative data to uncover insights and drive actions within your accounts. Collaborating with cross-functional teams, including Sales, Product, Engineering, and Marketing, will enable you to achieve success for your customers. Your role as the voice of the customer internally will involve informing other departments about how our customers use Gravity Sketch, how we can best support them, and how we can maximize value for them. Gathering and communicating product feedback based on personal experience and customer insights will be another important aspect of your responsibilities. Additionally, you will actively contribute to the analysis, planning, and execution of Customer Success processes, helping us establish a strong foundation for the CSM function. Requirements: Considerable experience working in an enterprise customer success environment. Previously responsible for the growth and churn of a BOB. Organisation: Excellent structure and organisation, with strong attention to detail. Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision. Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem. Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed. People-oriented: Excellent communicator - both written and verbal. Ideally but not required: experience with software in the product design workflow (Gravity Sketch, CAD, Illustrator, Photoshop, etc.) and/or footwear focused design degree. We have 10+ industry experts in house to help you with these skills and as resources for you to lean on. Nice to have: German verbal and written skills. Benefits Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest. £50 (or equivalent in specific currency) month personal wellbeing budget. Private healthcare (region specific). £1,000 (or equivalent in specific currency) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth. Team lunch Wednesdays: out together in person, or virtually with food delivery credit. Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment. Enhanced parental leave policy (maternity and paternity). Cyclescheme & Techscheme (UK only)
Feb 28, 2026
Full time
About us: At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life. Our Values Force Multiplier Make everyone around you better Raise the Bar Deliver Results Owner mindset Hold yourself and others accountable Make every investment as if it were your own Don't let the egg drop Resourceful Take calculated risks Use what you/we have to deliver the most value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Role Summary The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. You will work closely on the customer's journey post-sales to ensure they're obtaining full value from Gravity Sketch. As an Enterprise CSM at Gravity Sketch, your contributions to helping us build a foundation for the CSM motion allow you to have a significant impact beyond the traditional scope of a CSM role. The challenge At Gravity Sketch, Customer Success means collaborating with top global brands to help them adopt our innovative technology. This role presents unique challenges, as you'll be educating entire teams and organizations about our tool's capabilities and best implementation practices. As our product evolves and expands, so do its potential applications. You'll need to stay ahead of the curve by developing an in depth knowledge in our core workflows and work closely with our customers to explore new ways to leverage the GS product suite. Key Responsibilities: Building strong relationships with our customers is crucial, and you will engage with individuals at all levels, from end users (designers, modelers, etc.) to senior management (Directors and VPs). Partnering with senior stakeholders will allow you to develop mutually agreed-upon success plans that address the specific challenges and opportunities for which they adopted Gravity Sketch. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. You will be responsible for coordinating large scale role out of licenses and handling the communication and logistics with new users, teams and stakeholders. You will take on learnings from your own accounts and our other customers to understand best practices for delivering change management at an Enterprise level. You will also play a key role in educating and training customers on how to leverage product features, enhancing their understanding and confidence in using the tool. You can also enlist the support of our team of experts if needed, especially when customers require in-depth guidance from a trained professional in their field. Furthermore, you will utilize both quantitative and qualitative data to uncover insights and drive actions within your accounts. Collaborating with cross-functional teams, including Sales, Product, Engineering, and Marketing, will enable you to achieve success for your customers. Your role as the voice of the customer internally will involve informing other departments about how our customers use Gravity Sketch, how we can best support them, and how we can maximize value for them. Gathering and communicating product feedback based on personal experience and customer insights will be another important aspect of your responsibilities. Additionally, you will actively contribute to the analysis, planning, and execution of Customer Success processes, helping us establish a strong foundation for the CSM function. Requirements: Considerable experience working in an enterprise customer success environment. Previously responsible for the growth and churn of a BOB. Organisation: Excellent structure and organisation, with strong attention to detail. Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision. Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem. Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed. People-oriented: Excellent communicator - both written and verbal. Ideally but not required: experience with software in the product design workflow (Gravity Sketch, CAD, Illustrator, Photoshop, etc.) and/or footwear focused design degree. We have 10+ industry experts in house to help you with these skills and as resources for you to lean on. Nice to have: German verbal and written skills. Benefits Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest. £50 (or equivalent in specific currency) month personal wellbeing budget. Private healthcare (region specific). £1,000 (or equivalent in specific currency) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth. Team lunch Wednesdays: out together in person, or virtually with food delivery credit. Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment. Enhanced parental leave policy (maternity and paternity). Cyclescheme & Techscheme (UK only)
Infinity Recruitment Consultancy Limited
St. Ives, Cambridgeshire
Do you have warehouse experience? Are you seeking a new challenge in a progressive and growing company? Our client based near St. Ives is looking to recruit a full time permanent Warehouse Operative. You will be working Monday to Friday 8.30am to 5.30pm, with some overtime as required. (40 hours per week) As a Warehouse Operative, you will be required to provide support to the Warehouse Manager and team. In this role, as Warehouse Operative, you will be involved day to day with the following duties:- Unpack, check and store stock correctly Accurately pick orders Ensure orders are correctly wrapped and packaged Working collectively as part of a team Skills Required Previous experience in a similar role and ideally someone with stability in their CV. You must be physically fit as heavy lifting will be involved Forklift certificate desirable not essential Good communication skills A good team player Own transport is essential due to location Benefits Starting salary £25,396 Full product training is offered 33 days holiday including public holidays Private healthcare scheme Career progression Immediate interviews available for successful suitable applicants. Send your CV for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Feb 28, 2026
Full time
Do you have warehouse experience? Are you seeking a new challenge in a progressive and growing company? Our client based near St. Ives is looking to recruit a full time permanent Warehouse Operative. You will be working Monday to Friday 8.30am to 5.30pm, with some overtime as required. (40 hours per week) As a Warehouse Operative, you will be required to provide support to the Warehouse Manager and team. In this role, as Warehouse Operative, you will be involved day to day with the following duties:- Unpack, check and store stock correctly Accurately pick orders Ensure orders are correctly wrapped and packaged Working collectively as part of a team Skills Required Previous experience in a similar role and ideally someone with stability in their CV. You must be physically fit as heavy lifting will be involved Forklift certificate desirable not essential Good communication skills A good team player Own transport is essential due to location Benefits Starting salary £25,396 Full product training is offered 33 days holiday including public holidays Private healthcare scheme Career progression Immediate interviews available for successful suitable applicants. Send your CV for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
A long established Leeds based print firm is on the search for a General Manager to take day to day control. We are looking for a star candidate who can drive the effective strategic management and direction of the business. You will oversee all activities i.e. sales, commercial, business development, production processes, supply chain, H&S/quality. We are looking for a driven individual with bags of experience in the printing industry. Your role will be to guide and direct each department, ensuring organisational goals are met. The best General Managers establish goals that force the organisation to stretch to achieve them, not unrealistic ones that are bound to be missed, but goals that won't allow anyone to forget about the competitive arena in which our client operates. You will ensure effective operations by monitoring results, comparing actual performance to established standards and taking appropriate actions as required. It is therefore important we find someone who is results driven with a proven track record of positively affecting an organisation. Ultimately as General Manager, you will ensure profitability by managing output to achieve operational excellence. This role requires a self motivated, flexible team player who can show an ability to multi task in a fast paced environment, as well as strong attention to detail and accuracy. The core skills of drive and energy combined with proven management ability will be key to success in this role. Please note, this role will also be client facing and will involve developing the firm's reputation. Our client is therefore looking for candidates who have come up the sales/account management route rather than being from a production background.
Feb 28, 2026
Full time
A long established Leeds based print firm is on the search for a General Manager to take day to day control. We are looking for a star candidate who can drive the effective strategic management and direction of the business. You will oversee all activities i.e. sales, commercial, business development, production processes, supply chain, H&S/quality. We are looking for a driven individual with bags of experience in the printing industry. Your role will be to guide and direct each department, ensuring organisational goals are met. The best General Managers establish goals that force the organisation to stretch to achieve them, not unrealistic ones that are bound to be missed, but goals that won't allow anyone to forget about the competitive arena in which our client operates. You will ensure effective operations by monitoring results, comparing actual performance to established standards and taking appropriate actions as required. It is therefore important we find someone who is results driven with a proven track record of positively affecting an organisation. Ultimately as General Manager, you will ensure profitability by managing output to achieve operational excellence. This role requires a self motivated, flexible team player who can show an ability to multi task in a fast paced environment, as well as strong attention to detail and accuracy. The core skills of drive and energy combined with proven management ability will be key to success in this role. Please note, this role will also be client facing and will involve developing the firm's reputation. Our client is therefore looking for candidates who have come up the sales/account management route rather than being from a production background.
Precision Machining & Assembly UK Site Leadership Full Operational P&L Group Reporting Strategic Influence Up to 90,000 + Bonus + Comprehensive Package Leading the Operational P&L within low to medium volume Manufacturing & Assembly A multi-site engineering manufacturing group is seeking a high-impact Manufacturing based Operations Director to take full control of one of its key UK divisions. This is a true business leadership role - not a just a functional operations post. You will own the numbers, lead the site, report to Group and drive performance across a low-to-medium volume precision manufacturing and assembly environment. The Mandate Take control of a machining and assembly operation and deliver: Operational stability and performance Margin improvement and EBITDA growth Clear, structured reporting into Group Cultural accountability across the site You will have full site P&L ownership and direct responsibility for aligning production output, cost control and strategic objectives. Core Responsibilities Commercial Ownership Full operational P&L responsibility Revenue, margin and EBITDA delivery Budgeting, forecasting and financial planning Labour productivity and overhead control Driving sustainable profitability Operational Control Leadership of machining and assembly operations OTIF, quality and safety performance Capacity planning and workflow optimisation Reducing downtime and increasing throughput Embedding lean and continuous improvement disciplines Group-Level Accountability Monthly performance reporting to Group leadership Financial and operational KPI analysis Data-driven decision making Input into strategic planning and capital investment Leadership & Culture Lead engineers, production and support teams Build a high-performance, accountable culture Develop succession and capability across the site Drive continuous improvement at every level What We're Looking For Proven senior leadership experience in machining / CNC / precision assembly manufacturing Demonstrable operational P&L ownership Strong commercial acumen - understands margin, not just output Experience reporting to Group, Board or corporate stakeholders Track record of improving operational and financial performance Engineering or Manufacturing degree preferred Lean / Six Sigma exposure advantageous This role offers: Genuine business unit ownership Strategic influence beyond the factory floor Group visibility and senior stakeholder engagement The platform to shape operational direction and drive measurable growth It will suit either an ambitious Operations Manager / Director ready for full business accountability or an established Business Unit leader seeking broader strategic exposure within a group structure. To apply in confidence and to initiate an informal discussion, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10293. Desired Skills and Experience Quality, Manufacturing, Operations, BUM, P&L, CI, Improvement, Lean, Machining, Assembly,
Feb 28, 2026
Full time
Precision Machining & Assembly UK Site Leadership Full Operational P&L Group Reporting Strategic Influence Up to 90,000 + Bonus + Comprehensive Package Leading the Operational P&L within low to medium volume Manufacturing & Assembly A multi-site engineering manufacturing group is seeking a high-impact Manufacturing based Operations Director to take full control of one of its key UK divisions. This is a true business leadership role - not a just a functional operations post. You will own the numbers, lead the site, report to Group and drive performance across a low-to-medium volume precision manufacturing and assembly environment. The Mandate Take control of a machining and assembly operation and deliver: Operational stability and performance Margin improvement and EBITDA growth Clear, structured reporting into Group Cultural accountability across the site You will have full site P&L ownership and direct responsibility for aligning production output, cost control and strategic objectives. Core Responsibilities Commercial Ownership Full operational P&L responsibility Revenue, margin and EBITDA delivery Budgeting, forecasting and financial planning Labour productivity and overhead control Driving sustainable profitability Operational Control Leadership of machining and assembly operations OTIF, quality and safety performance Capacity planning and workflow optimisation Reducing downtime and increasing throughput Embedding lean and continuous improvement disciplines Group-Level Accountability Monthly performance reporting to Group leadership Financial and operational KPI analysis Data-driven decision making Input into strategic planning and capital investment Leadership & Culture Lead engineers, production and support teams Build a high-performance, accountable culture Develop succession and capability across the site Drive continuous improvement at every level What We're Looking For Proven senior leadership experience in machining / CNC / precision assembly manufacturing Demonstrable operational P&L ownership Strong commercial acumen - understands margin, not just output Experience reporting to Group, Board or corporate stakeholders Track record of improving operational and financial performance Engineering or Manufacturing degree preferred Lean / Six Sigma exposure advantageous This role offers: Genuine business unit ownership Strategic influence beyond the factory floor Group visibility and senior stakeholder engagement The platform to shape operational direction and drive measurable growth It will suit either an ambitious Operations Manager / Director ready for full business accountability or an established Business Unit leader seeking broader strategic exposure within a group structure. To apply in confidence and to initiate an informal discussion, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10293. Desired Skills and Experience Quality, Manufacturing, Operations, BUM, P&L, CI, Improvement, Lean, Machining, Assembly,
Location: St. Ives Job Type: Permanent Hours: 40 hours per week- 4 day week! Shift work: 6am-4pm/ 3.45pm-1.45pm on a double rotation Salary: 34,000- 40,000 DoE Job Reference: 35835 Are you looking for a challenge in your role, where each new job could bring a new perspective or fresh learning opportunity? If so, we have an exciting opportunity for you! We are looking for a skilled, hands on Machinist to lead a team for our St Ives based client in their packaging gluing department. You'll be responsible for setting up, operating and maintaining state-of-the-art Bobst and Baumer HHS gluing equipment. You'll play a vital role in ensuring all cartons meet the exceptional quality standards customers expect. Responsibilities: Set up and operate gluing machines for all carton styles, including undersize, straight-line, crash lock and integral fitments Maintain consistent quality standards across production runs Lead a small team and report directly to the Gluing Manager Troubleshoot and resolve production issues efficiently Work with precision and attention to detail under tight deadlines Collaborate with team members to ensure smooth workflow and output Uphold the company's reputation for high-quality materials, cartons and finishes Requirements: Proven experience operating folding carton gluing machines Strong mechanical aptitude and problem-solving skills Excellent attention to detail and commitment to quality Effective communication and teamwork abilities Ability to adapt and thrive in a fast-paced production environment Please contact us as soon as possible for more details or apply below!
Feb 28, 2026
Full time
Location: St. Ives Job Type: Permanent Hours: 40 hours per week- 4 day week! Shift work: 6am-4pm/ 3.45pm-1.45pm on a double rotation Salary: 34,000- 40,000 DoE Job Reference: 35835 Are you looking for a challenge in your role, where each new job could bring a new perspective or fresh learning opportunity? If so, we have an exciting opportunity for you! We are looking for a skilled, hands on Machinist to lead a team for our St Ives based client in their packaging gluing department. You'll be responsible for setting up, operating and maintaining state-of-the-art Bobst and Baumer HHS gluing equipment. You'll play a vital role in ensuring all cartons meet the exceptional quality standards customers expect. Responsibilities: Set up and operate gluing machines for all carton styles, including undersize, straight-line, crash lock and integral fitments Maintain consistent quality standards across production runs Lead a small team and report directly to the Gluing Manager Troubleshoot and resolve production issues efficiently Work with precision and attention to detail under tight deadlines Collaborate with team members to ensure smooth workflow and output Uphold the company's reputation for high-quality materials, cartons and finishes Requirements: Proven experience operating folding carton gluing machines Strong mechanical aptitude and problem-solving skills Excellent attention to detail and commitment to quality Effective communication and teamwork abilities Ability to adapt and thrive in a fast-paced production environment Please contact us as soon as possible for more details or apply below!
About Us Axelera AI is not your regular deep-tech startup. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us. In just four years, we have raised a total of $120 million and have built a world-class team of 220+ employees (including 49+ PhDs with more than 40,000 citations), both remotely from 18 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands. We have also launched our Metis AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview We're looking for a hands on, strategic engineering leader to take ownership of our in house hardware to lead the full hardware development organization responsible for designing our cards and system level AI solutions built around the company's accelerator chips. This role is deeply rooted in hardware engineering excellence-owning schematic design oversight, power delivery architecture, high speed board design, PCB layout quality, SI/PI methodologies, validation strategy, and the overall technical integrity of our products. You will partner closely with the Director of AI Integrated Systems, who drives product development strategy, and the technical roadmap prioritisation. Your focus will be on engineering execution and technical leadership required to deliver high performance, reliable, manufacturable hardware platforms. Key responsibilities Serve as the technical authority for all hardware designs, guiding architecture, schematics, PCB stack ups, high speed routing, power delivery, SI/PI, thermal and mechanical engineering. Own end to end hardware execution-from design reviews and bring up to validation, reliability testing, DFM/DFT/DFR and mass production readiness. Oversee all hardware development activities in partnership with the Hardware R&D Manager, ensuring technical robustness, compliance, and performance across all products. Define and enforce engineering processes, documentation standards, validation methodologies, and quality gates across the organisation. Identify and mitigate technical risks, resolve engineering escalations, and drive debugging and root cause analysis during development and early production. Partner with product technical leaders to ensure strong product requirements, architectural clarity, and lean, manufacturable design execution. Occasionally lead project technical execution when needed. Lead and mentor an experienced engineering organisation, ensuring clear roles, accountability, and growth paths for senior technical talent. Align hardware execution with system integration, silicon, SDK/software, supply chain, productization, and operations. Partner with the division Director to translate product development strategy into actionable engineering plans, schedules, and development priorities. Qualifications 15+ years in hardware engineering for complex electronics products and 5+ years in senior leadership roles. Experience with embedded compute, firmware or board bring up; familiarity with structured NPI processes. Experience with high speed interfaces, power delivery/VRM, PCB layout in high density, thermal/mechanical design, simulations and product validation/compliance. Proven track record of delivering hardware designs into volume production. Hands on ability to review schematics, layouts, simulations, and lab validation data. Experience with AI accelerators is a plus. Experience with server level engineering is a plus. Leadership experience across multidisciplinary teams. Strong strategic thinker, excellent communicator and skilled at decision making in fast moving environments. Location We offer a flexible working arrangement, with options to: Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Zurich in Switzerland, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity. Work fully remotely from any European country (incl. the UK) you are already in. Relocate with us and work from Italy (Florence or Milan) or the Netherlands (Amsterdam or Eindhoven). What weoffer This is your chance to shape and be part of a dynamic, fast growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team. At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Feb 28, 2026
Full time
About Us Axelera AI is not your regular deep-tech startup. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us. In just four years, we have raised a total of $120 million and have built a world-class team of 220+ employees (including 49+ PhDs with more than 40,000 citations), both remotely from 18 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands. We have also launched our Metis AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview We're looking for a hands on, strategic engineering leader to take ownership of our in house hardware to lead the full hardware development organization responsible for designing our cards and system level AI solutions built around the company's accelerator chips. This role is deeply rooted in hardware engineering excellence-owning schematic design oversight, power delivery architecture, high speed board design, PCB layout quality, SI/PI methodologies, validation strategy, and the overall technical integrity of our products. You will partner closely with the Director of AI Integrated Systems, who drives product development strategy, and the technical roadmap prioritisation. Your focus will be on engineering execution and technical leadership required to deliver high performance, reliable, manufacturable hardware platforms. Key responsibilities Serve as the technical authority for all hardware designs, guiding architecture, schematics, PCB stack ups, high speed routing, power delivery, SI/PI, thermal and mechanical engineering. Own end to end hardware execution-from design reviews and bring up to validation, reliability testing, DFM/DFT/DFR and mass production readiness. Oversee all hardware development activities in partnership with the Hardware R&D Manager, ensuring technical robustness, compliance, and performance across all products. Define and enforce engineering processes, documentation standards, validation methodologies, and quality gates across the organisation. Identify and mitigate technical risks, resolve engineering escalations, and drive debugging and root cause analysis during development and early production. Partner with product technical leaders to ensure strong product requirements, architectural clarity, and lean, manufacturable design execution. Occasionally lead project technical execution when needed. Lead and mentor an experienced engineering organisation, ensuring clear roles, accountability, and growth paths for senior technical talent. Align hardware execution with system integration, silicon, SDK/software, supply chain, productization, and operations. Partner with the division Director to translate product development strategy into actionable engineering plans, schedules, and development priorities. Qualifications 15+ years in hardware engineering for complex electronics products and 5+ years in senior leadership roles. Experience with embedded compute, firmware or board bring up; familiarity with structured NPI processes. Experience with high speed interfaces, power delivery/VRM, PCB layout in high density, thermal/mechanical design, simulations and product validation/compliance. Proven track record of delivering hardware designs into volume production. Hands on ability to review schematics, layouts, simulations, and lab validation data. Experience with AI accelerators is a plus. Experience with server level engineering is a plus. Leadership experience across multidisciplinary teams. Strong strategic thinker, excellent communicator and skilled at decision making in fast moving environments. Location We offer a flexible working arrangement, with options to: Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Zurich in Switzerland, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity. Work fully remotely from any European country (incl. the UK) you are already in. Relocate with us and work from Italy (Florence or Milan) or the Netherlands (Amsterdam or Eindhoven). What weoffer This is your chance to shape and be part of a dynamic, fast growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team. At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Our Mission We make it easy for everyone to build healthy habits and eat more fruit and vegetables by creating innovative products that are highly nutritious, sustainable and delicious. If you're passionate about health, sustainability, and want to be part of a dynamic and collaborative team, this is the place for you! How We Do It Just 1 in 10 US adults eats the recommended minimum of 5 cups of fruits and vegetables every day. We're helping solve that problem with convenient, organic, and mouth-watering products. We transform fresh, organic fruits and veggies into handy single-serving meal moments such as: Instant Smoothies Protein Drinks Delicious Snacks Job Overview We're looking for a General Manager - UK (London-based) to join our team and support our International P&L Team. You will be the strategic and operational leader for the UK market, with a focus on driving growth and sales. Your mission will be to expand operations, lead local teams, and ensure operational excellence as we scale our presence in the United Kingdom. The ideal candidate will have extensive sales management experience, in-depth knowledge of the UK retail and HORECA markets, and a strong track record of scaling operations in the region. This General Manager - UK role reports to the General Manager, International What We're Looking For Over 10 years of experience in retail management or the HORECA sector, characterized by a strategic focus on business development, sales growth, and team leadership At least 5 years of experience managing sales teams or commercial operations, with deep knowledge of the UK market Strong experience in the CPG or Retail/Grocery/Convenience sectors, with a focus on direct-to-consumer sales Entrepreneurial mindset, hands on approach, and proven success launching and scaling business operations in the UK Strong commercial acumen, with hands on experience in P&L management and achieving sales targets Exceptional leadership and team building skills, with a strategic mindset and focus on results Proven experience in sales across Retail, HORECA, and Pharma channels Strong relationship building skills and the ability to communicate effectively with key stakeholders Excellent knowledge of UK market dynamics, including market trends, customer needs, and competitive landscape Ability to make fast, effective decisions in dynamic and challenging environments Fluency in English, with excellent communication skills in multicultural settings DTC (Direct to Consumer) experience is a plus Comfortable with ambiguity and excited by the challenge of building and scaling operations in a growing market Based in London, with willingness to travel frequently within the UK and internationally as needed What You'll Do Lead the development and execution of the growth strategy for the UK market, working closely with Product, Supply Chain, Marketing, and Finance teams to ensure sales and operational success Evaluate opportunities and scale the kencko brand within the United Kingdom Drive and execute sales across key channels such as Retail, HORECA, and Pharma, developing tailored sales strategies, building strong partnerships, and identifying growth opportunities Build, manage, and mentor a high performing sales team, ensuring strategic and operational alignment across the UK market Analyze performance data and customer insights to inform strategic decisions and continuously improve operations Oversee budgets, revenue targets, and profitability for UK operations (P&L Ownership) Adapt brand messaging, marketing, and operations to meet local market needs and regulatory requirements in the UK (Localization & Adaptation) Work closely with all departments to ensure alignment and resource support for local operations (Cross Functional Collaboration) Identify and manage key local partnerships, vendors, and distributors to ensure effective market penetration and growth (Strategic Partnerships) What We Offer Competitive base salary Private health insurance 25 days annual leave + UK bank holidays Employee discount on kencko products Wellness & professional development support The opportunity to play a key role in scaling a mission driven B Corp How to Apply Ready to join a team that's making healthy easy, fun, and planet friendly? Send us your application in English and let's build something great together!
Feb 28, 2026
Full time
Our Mission We make it easy for everyone to build healthy habits and eat more fruit and vegetables by creating innovative products that are highly nutritious, sustainable and delicious. If you're passionate about health, sustainability, and want to be part of a dynamic and collaborative team, this is the place for you! How We Do It Just 1 in 10 US adults eats the recommended minimum of 5 cups of fruits and vegetables every day. We're helping solve that problem with convenient, organic, and mouth-watering products. We transform fresh, organic fruits and veggies into handy single-serving meal moments such as: Instant Smoothies Protein Drinks Delicious Snacks Job Overview We're looking for a General Manager - UK (London-based) to join our team and support our International P&L Team. You will be the strategic and operational leader for the UK market, with a focus on driving growth and sales. Your mission will be to expand operations, lead local teams, and ensure operational excellence as we scale our presence in the United Kingdom. The ideal candidate will have extensive sales management experience, in-depth knowledge of the UK retail and HORECA markets, and a strong track record of scaling operations in the region. This General Manager - UK role reports to the General Manager, International What We're Looking For Over 10 years of experience in retail management or the HORECA sector, characterized by a strategic focus on business development, sales growth, and team leadership At least 5 years of experience managing sales teams or commercial operations, with deep knowledge of the UK market Strong experience in the CPG or Retail/Grocery/Convenience sectors, with a focus on direct-to-consumer sales Entrepreneurial mindset, hands on approach, and proven success launching and scaling business operations in the UK Strong commercial acumen, with hands on experience in P&L management and achieving sales targets Exceptional leadership and team building skills, with a strategic mindset and focus on results Proven experience in sales across Retail, HORECA, and Pharma channels Strong relationship building skills and the ability to communicate effectively with key stakeholders Excellent knowledge of UK market dynamics, including market trends, customer needs, and competitive landscape Ability to make fast, effective decisions in dynamic and challenging environments Fluency in English, with excellent communication skills in multicultural settings DTC (Direct to Consumer) experience is a plus Comfortable with ambiguity and excited by the challenge of building and scaling operations in a growing market Based in London, with willingness to travel frequently within the UK and internationally as needed What You'll Do Lead the development and execution of the growth strategy for the UK market, working closely with Product, Supply Chain, Marketing, and Finance teams to ensure sales and operational success Evaluate opportunities and scale the kencko brand within the United Kingdom Drive and execute sales across key channels such as Retail, HORECA, and Pharma, developing tailored sales strategies, building strong partnerships, and identifying growth opportunities Build, manage, and mentor a high performing sales team, ensuring strategic and operational alignment across the UK market Analyze performance data and customer insights to inform strategic decisions and continuously improve operations Oversee budgets, revenue targets, and profitability for UK operations (P&L Ownership) Adapt brand messaging, marketing, and operations to meet local market needs and regulatory requirements in the UK (Localization & Adaptation) Work closely with all departments to ensure alignment and resource support for local operations (Cross Functional Collaboration) Identify and manage key local partnerships, vendors, and distributors to ensure effective market penetration and growth (Strategic Partnerships) What We Offer Competitive base salary Private health insurance 25 days annual leave + UK bank holidays Employee discount on kencko products Wellness & professional development support The opportunity to play a key role in scaling a mission driven B Corp How to Apply Ready to join a team that's making healthy easy, fun, and planet friendly? Send us your application in English and let's build something great together!
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen. About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time. About the role As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government. What youll be doing: Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. Developing and owning compelling proposals to grow our Public Sector portfolio. Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible. Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. Who we re looking for: You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department. You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working (2 days in our Old Street office, London) If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
Feb 28, 2026
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen. About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time. About the role As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government. What youll be doing: Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. Developing and owning compelling proposals to grow our Public Sector portfolio. Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible. Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. Who we re looking for: You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department. You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working (2 days in our Old Street office, London) If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 28, 2026
Full time
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators. Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop. Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store Provide regular feedback to the team to motivate and engage to improve performance where required. Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager What we're looking for You're a confident, hands on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Good retail experience including in a management role, leading a team Strong coaching skills Effective communicator who can provide clarity to individuals or team on what is required of them and why Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment. Proficient in supporting with people processes and team development Good experience in delivering and exceeding sales and targets Proactive with good organisation skills to initiate completion of tasks without direction or supervision Good commercial skills IT proficient with the ability to use a range of systems to manage in store activity Good knowledge of and experience in Visual Merchandising About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Feb 28, 2026
Full time
About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators. Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop. Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store Provide regular feedback to the team to motivate and engage to improve performance where required. Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager What we're looking for You're a confident, hands on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Good retail experience including in a management role, leading a team Strong coaching skills Effective communicator who can provide clarity to individuals or team on what is required of them and why Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment. Proficient in supporting with people processes and team development Good experience in delivering and exceeding sales and targets Proactive with good organisation skills to initiate completion of tasks without direction or supervision Good commercial skills IT proficient with the ability to use a range of systems to manage in store activity Good knowledge of and experience in Visual Merchandising About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Altontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 28, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Altontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a People Partner, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. How you'll be contributing to Accurx as a People Partner The People Team is dedicated to building and developing a world class team that will solve one of the biggest challenges of our generation. We're a product-led business that is looking for an experienced People Partner to support the Product & Technology Teams. You will be the dedicated strategic partner to our Product and Technology organisation, which includes our Engineering, IT, Product, Design, User Research, Privacy, and Information Security teams (this is almost half of the overall Accurx team). Reporting to the Head of People, you will play a critical role in aligning people initiatives with the specific priorities of the Product and Technology teams. Your role is to act as a trusted advisor to leaders, managers, and employees within Product and Technology. You will drive the implementation of outcome-driven people practices that foster a high-performing, engaging, and inclusive culture, enabling us to transform how healthcare communicates. Your key areas of responsibility will include performance management, culture and experience, learning and development, talent management, employee relations, and acting as a coach and advisor. What Success Looks Like in This Role Strategic business partnering: You are seen as a proactive and trusted advisor by leadership in the Product and Technology teams, offering data-driven insights to inform their strategies and decisions. Company wide impact: Alongside partnering the Product and Technology teams, you will own people initiatives on the company wide People Roadmap. High-performing teams: The teams you support have a consistently high-performing culture where the Accurx Principles are their default way of operating. Strong team engagement: You understand the key drivers of engagement within Product and Technology and help implement plans that foster a positive and motivating environment. Targeted talent development: You work with managers to identify top ensuring have clear development plans and career pathways within the organisation. Enabled managers: Managers within the Product and Technology teams are equipped with the tools, training, and frameworks to lead with impact, provide meaningful feedback, and drive team performance. Seamless people operations: You ensure people processes and experiences across the employee lifecycle are simple, user-friendly, and effectively implemented within your teams. Inclusive culture: You champion and embed policies and practices that actively foster diversity, equity, and inclusion, contributing to a culture of belonging. Who You Are A collaborative partner: You have previous experience working with tech teams. You excel at building trust and strong relationships at all levels of the organisation, from individual contributors to senior leaders. Driven to help fix communication in healthcare: You think critically about how people practices can support our strategic goals and understand the unique challenges and opportunities within a tech-focused environment. Known for your judgement: You demonstrate strong judgement in decision-making, can assess complex employee situations, weigh risks, and make pragmatic trade-offs that align with our principles and legal requirements. You're a driver: You take initiative to identify areas where you can add value, operate with autonomy, and are a natural problem-solver who sees constraints as opportunities. Experienced across key people-domains: You have a solid foundation in areas like performance management, employee relations, coaching, and talent management. Adaptable, resilient, and move with pace: You thrive in fast-paced, ambiguous environments, remaining calm and focused amid complexity. Data-informed: You use data to understand trends within your client groups, inform your recommendations, and measure the impact of your initiatives. Not afraid to challenge or be challenged: You recognise that strong teams have tough conversations. You're not afraid to challenge the status quo, ask why, and think differently to find the best solutions. Our Principles in Action At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to: Fix healthcare communication ️ Raise the bar Be a driver, not a passenger Succeed together Move with urgency ️ Be relentlessly resourceful ️ Embrace challenge Check them out for more detail here! What We Can Offer We believe in supporting our team to do their best work, and thrive both professionally and personally. £50,000 - £90,000 salary dependent on experience + share options Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here. Allocated annual learning & development budget Enhanced parental leave policy Prayer, meditation and breastfeeding room Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more. Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram. Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer. As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you'd like to ask questions before you apply please email .
Feb 28, 2026
Full time
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a People Partner, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. How you'll be contributing to Accurx as a People Partner The People Team is dedicated to building and developing a world class team that will solve one of the biggest challenges of our generation. We're a product-led business that is looking for an experienced People Partner to support the Product & Technology Teams. You will be the dedicated strategic partner to our Product and Technology organisation, which includes our Engineering, IT, Product, Design, User Research, Privacy, and Information Security teams (this is almost half of the overall Accurx team). Reporting to the Head of People, you will play a critical role in aligning people initiatives with the specific priorities of the Product and Technology teams. Your role is to act as a trusted advisor to leaders, managers, and employees within Product and Technology. You will drive the implementation of outcome-driven people practices that foster a high-performing, engaging, and inclusive culture, enabling us to transform how healthcare communicates. Your key areas of responsibility will include performance management, culture and experience, learning and development, talent management, employee relations, and acting as a coach and advisor. What Success Looks Like in This Role Strategic business partnering: You are seen as a proactive and trusted advisor by leadership in the Product and Technology teams, offering data-driven insights to inform their strategies and decisions. Company wide impact: Alongside partnering the Product and Technology teams, you will own people initiatives on the company wide People Roadmap. High-performing teams: The teams you support have a consistently high-performing culture where the Accurx Principles are their default way of operating. Strong team engagement: You understand the key drivers of engagement within Product and Technology and help implement plans that foster a positive and motivating environment. Targeted talent development: You work with managers to identify top ensuring have clear development plans and career pathways within the organisation. Enabled managers: Managers within the Product and Technology teams are equipped with the tools, training, and frameworks to lead with impact, provide meaningful feedback, and drive team performance. Seamless people operations: You ensure people processes and experiences across the employee lifecycle are simple, user-friendly, and effectively implemented within your teams. Inclusive culture: You champion and embed policies and practices that actively foster diversity, equity, and inclusion, contributing to a culture of belonging. Who You Are A collaborative partner: You have previous experience working with tech teams. You excel at building trust and strong relationships at all levels of the organisation, from individual contributors to senior leaders. Driven to help fix communication in healthcare: You think critically about how people practices can support our strategic goals and understand the unique challenges and opportunities within a tech-focused environment. Known for your judgement: You demonstrate strong judgement in decision-making, can assess complex employee situations, weigh risks, and make pragmatic trade-offs that align with our principles and legal requirements. You're a driver: You take initiative to identify areas where you can add value, operate with autonomy, and are a natural problem-solver who sees constraints as opportunities. Experienced across key people-domains: You have a solid foundation in areas like performance management, employee relations, coaching, and talent management. Adaptable, resilient, and move with pace: You thrive in fast-paced, ambiguous environments, remaining calm and focused amid complexity. Data-informed: You use data to understand trends within your client groups, inform your recommendations, and measure the impact of your initiatives. Not afraid to challenge or be challenged: You recognise that strong teams have tough conversations. You're not afraid to challenge the status quo, ask why, and think differently to find the best solutions. Our Principles in Action At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to: Fix healthcare communication ️ Raise the bar Be a driver, not a passenger Succeed together Move with urgency ️ Be relentlessly resourceful ️ Embrace challenge Check them out for more detail here! What We Can Offer We believe in supporting our team to do their best work, and thrive both professionally and personally. £50,000 - £90,000 salary dependent on experience + share options Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here. Allocated annual learning & development budget Enhanced parental leave policy Prayer, meditation and breastfeeding room Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more. Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram. Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer. As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you'd like to ask questions before you apply please email .
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Feb 28, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. In this role you will be responsible for establishing strong relationships with commercial customers, facilitating product deliveries, and leading contract renewals. The CSM will orchestrate the overall relationship with assigned customers, which will include growing, adoption, and ensuring retention. In this role, you will have the opportunity to provide industry leading geospatial solutions to the most interesting commercial companies in the world spanning mapping, energy, insurance, telecommunication, and other industry verticals. Responsibilities: Serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and training how to utilize the Vantor Hub platform. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Maintain a portfolio of customers and be responsible for contract renewals and upgrades. Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Act as the Vantor liaison for technical inquiries, issues or escalations. This will include working with Vantor Support, Product Management (i.e. roadmaps), or others as needed and advocate customer needs/issues cross-departmentally. Build an in depth understanding of customers' business processes involving Vantor products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. Provide insight with respect to the availability and applicability of new products and features. Minimum Requirements: Bachelor's degree or equivalent experience and 5+ years professional background in customer-facing roles within premier, global organizations. Have a track record of maintaining strong customer relationships. Ability to travel ( 30%). Proficiency with Microsoft Word, Outlook, Excel, Powerpoint, Sharepoint, Zoom. Preferred Qualifications: Previous Customer Success Management experience desired. Success renewing and growing existing customer contracts. Preference for Europe with the ability to work out our London, UK office. Experience with geospatial intelligence (GEOINT) Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing desired. Familiarity with OGC services such as: WMS, WMTS, WFS, and WCS. Familiarity with CQL and Python. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
