Intuit Inc.
We're seeking for an innovative, customer centric, digital help experiences leader to join our Global Business Solutions Group (QuickBooks & Mailchimp) International Customer Success organisation (EMEA, APAC, CAN/LATAM). In this role, you will lead a product management team and partner with Customer Experience (CX), Product and Platform teams, including UX/UI designers and AI/ML engineers, to reimagine our digital help experiences with AI, delivering delight to our customers. If you are a digital first Product Management leader with experience working in a high-pace, cross-functional environment, have a strong bias for action, and are comfortable in working in an ambiguous environment, come join us! We work in a hybrid environment and our teams come into our Victoria, London, office 3 x days a week. Responsibilities Deeply understand customer needs and deliver compelling digital help experiences, driving retention and growth. Analyze market and industry trends, competitor strategies along with customer research to identify new opportunities. Develop a digital help strategy, and detailed roadmap with measurable outcomes in partnership with CS, Product, and Platform teams. Drive execution with velocity by setting a clear vision and priorities and removing barriers through fast decision-making. Lead, mentor, and inspire a talented, high-performing team of product managers. Transform the team with AI adoption and raise the bar for execution excellence. Partner with Platform, Product, and CX leaders, in delivering omnichannel, highly integrated and personalized E2E customer experiences, solving for customer needs, when and where is needed the most. Qualifications Bachelor's degree or equivalent work experience. 8+ years of product management experience, with at least 3 years of experience in a leadership role - direct management along with matrix management. Experience working for a Big Tech or SaaS high growth company, reimagining customer experiences. Deep customer empathy with proven ability to deliver simple, elegant solutions to customer pain points. Experience leading Product management teams, establishing clear vision, strategy, and driving an agile culture of continuous learning and growth. Superb skills in translating business priorities into initiatives, and establishing clear roadmaps driving experimentation and action. Data-driven mindset. Proficiency in analysing data and drawing key insights and opportunities informing product decisions. Ability to work in a highly collaborative environment, influence without authority with heavy emphasis on teamwork. Exceptional communication skills with the ability to represent complex business or technical concepts with executive leadership. Demonstration that you are both a life long learner and a teacher. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
We're seeking for an innovative, customer centric, digital help experiences leader to join our Global Business Solutions Group (QuickBooks & Mailchimp) International Customer Success organisation (EMEA, APAC, CAN/LATAM). In this role, you will lead a product management team and partner with Customer Experience (CX), Product and Platform teams, including UX/UI designers and AI/ML engineers, to reimagine our digital help experiences with AI, delivering delight to our customers. If you are a digital first Product Management leader with experience working in a high-pace, cross-functional environment, have a strong bias for action, and are comfortable in working in an ambiguous environment, come join us! We work in a hybrid environment and our teams come into our Victoria, London, office 3 x days a week. Responsibilities Deeply understand customer needs and deliver compelling digital help experiences, driving retention and growth. Analyze market and industry trends, competitor strategies along with customer research to identify new opportunities. Develop a digital help strategy, and detailed roadmap with measurable outcomes in partnership with CS, Product, and Platform teams. Drive execution with velocity by setting a clear vision and priorities and removing barriers through fast decision-making. Lead, mentor, and inspire a talented, high-performing team of product managers. Transform the team with AI adoption and raise the bar for execution excellence. Partner with Platform, Product, and CX leaders, in delivering omnichannel, highly integrated and personalized E2E customer experiences, solving for customer needs, when and where is needed the most. Qualifications Bachelor's degree or equivalent work experience. 8+ years of product management experience, with at least 3 years of experience in a leadership role - direct management along with matrix management. Experience working for a Big Tech or SaaS high growth company, reimagining customer experiences. Deep customer empathy with proven ability to deliver simple, elegant solutions to customer pain points. Experience leading Product management teams, establishing clear vision, strategy, and driving an agile culture of continuous learning and growth. Superb skills in translating business priorities into initiatives, and establishing clear roadmaps driving experimentation and action. Data-driven mindset. Proficiency in analysing data and drawing key insights and opportunities informing product decisions. Ability to work in a highly collaborative environment, influence without authority with heavy emphasis on teamwork. Exceptional communication skills with the ability to represent complex business or technical concepts with executive leadership. Demonstration that you are both a life long learner and a teacher. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
WeAreTechWomen
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Amida Consulting Solutions Ltd
Commissioning Manager The client are a leading enterprise level life safety and security integrator working on large scale project throughout the UK & Europe The Role This role will oversee the commissioning of Life Safety, Fire Detection, Fire Suppression, Sprinkler, Security, and Data Infrastructure systems specifically within large-scale Industrial, Commercial, Residential and Data Centre environments. The Commissioning Manager will provide technical leadership, challenge design information, manage multidiscipline commissioning teams, and ensure all systems are integrated, validated, and handed over in accordance with all standards, legislation, project specific standards and client timescales. Duties and Responsibilities Planning & Coordination Develop detailed commissioning plans, programmes, procedures, and schedules for ELV systems (Life Safety, CCTV, Access Control, Intercom, etc). Review design drawings, specifications, and scope documents to identify commissioning requirements. Coordinate with design teams, project managers, subcontractors, and vendors to ensure readiness for commissioning. Conduct commissioning meetings and prepare progress reports for management and clients. Review resource requirements and skill set for each project/system and ensure they are in place as per the commissioning plan/programme Plan across multiple projects to ensure commissioning plans/programme/resources are in place and that one project doesn't fail due to another project over-running. Coordinate and manage integration workshops between life safety systems, security systems, sprinklers, fire suppression and data systems Commissioning Execution Ensure the project commissioning plan is in place and lead and supervise commissioning engineers on site in conjunction with the project site team Carry out weekly checks with commissioning engineers to ensure programme being adhered to and monitor progress/resource issues Oversee programming, system configuration, and integration between multiple ELV systems (e.g., linking fire alarm with access control or BMS) Ensure all issues identified during testing are logged, rectified, and reverified before system handover Implement and manage commissioning gateways, punch list management, and closure Quality Assurance & Compliance Verify compliance with Specifications, BAFE, BS, EN, and GBEC Policies and procedures Support standardization of commissioning processes across multiple sites Coordinate third-party testing, inspections, and approvals with relevant agencies or consultants Maintain QA/QC documentation, including checklists, test reports, and witness sheets Ensure commissioning activities follow safety and quality management procedures Review and validate commissioning scripts, method statements, and integrated test plans Documentation & Handover Prepare and maintain complete commissioning documentation, including test sheets, commissioning logs, and defect reports Manage and support the preparation of as-built drawings, O&M manuals, and training sessions for client representatives Oversee final acceptance testing (FAT), site acceptance testing (SAT), and system handover to the client Ensure all commissioning evidence is captured through approved digital platforms (e.g., Dalux, BIM360, Cx software, ATP) Leadership & Team Management Lead, mentor, and train commissioning teams and engineers Demonstrate a key focus in driving force to deliver project close outs Communicate risks early, escalate blockers, and drive issue resolution to protect milestones Support end-user training and handover of fully validated systems Ensure coordination with other trades (mechanical, electrical, BMS, lifts, etc) to ensure smooth integration Provide technical support and troubleshooting throughout project execution Working Conditions Primarily site-based role with travel between multiple project locations May involve extended working hours to meet project deadlines Must comply with all site safety and company policies Person Specification Skills & Competencies Minimum 5+ years senior commissioning experience on large commercial or Data Centre projects Deep understanding of ELV and life safety systems architecture and integration Presenting & demonstrating commission delivery position to senior management teams Strong leadership, planning, and team coordination skills Highly organized with strong urgency, attention to detail, and commitment to zero-defect execution Proficiency in commissioning tools, system diagnostic software, and network configuration Excellent communication and documentation abilities Analytical mindset with strong troubleshooting and problem-solving capabilities Ability to manage multiple projects and meet deadlines under pressure Essential Hold CSCS Card and SMSTS Safety Trained Experience in working on and commissioning Fire Detection, Voice Alarm, Disabled Systems, Access Control, CCTV, Intruder systems to the applicable British, European and NACOSS Standards and knowledge of all relevant BAFE/BRE codes of practice To be conversant with and up to date in respect of new technologies and regulatory standards that are relevant to the design process Minimum of 5+ Years Experience Commissioning Medium/Large Projects Plan and monitor work to tight time scales and deadlines Multitask across multiple projects Good verbal and written communication skills, including the ability to prepare reports Work creatively and innovatively dealing with core issues with customers Form good working relationships with colleagues, customers and stakeholders Strong understanding of redundancy philosophy, fire strategies for data halls, and operational uptime commissioning procedures Experience managing multi-discipline commissioning teams and running commissioning meetings/workshops Influence, persuade and negotiate effectively Understand and disseminate specifications and technical drawings Display initiative and to have strong attention to detail Be highly motivated and orientated with a strong drive to deliver and succeed Have good organisational and time management skills Good presentation and customer facing skills PC Literate and Good understanding of Microsoft Products Desirable FIA/NACOSS Training (Advanced Installer & Advanced Commissioner) First Aid Training System Knowledge / Experience: Fire Alarms - Gent/WINMAG/DRAX/Advanced/Siemens/FAAST/Xtralis/ Apollo PAVA - Honeywell/Baldwin Boxall Disabled Systems - Baldwin Boxall/C-TEC Security System - Milestone/Xplan/CCure/AMAG/Lenel/Hikvision/Axis/ Galaxy/Comelit/Commend Previous experience of working within Fire, Security or Data Infrastructure industry M&E Co-ordination experience For more information on this role please call Giles - Director -
Commissioning Manager The client are a leading enterprise level life safety and security integrator working on large scale project throughout the UK & Europe The Role This role will oversee the commissioning of Life Safety, Fire Detection, Fire Suppression, Sprinkler, Security, and Data Infrastructure systems specifically within large-scale Industrial, Commercial, Residential and Data Centre environments. The Commissioning Manager will provide technical leadership, challenge design information, manage multidiscipline commissioning teams, and ensure all systems are integrated, validated, and handed over in accordance with all standards, legislation, project specific standards and client timescales. Duties and Responsibilities Planning & Coordination Develop detailed commissioning plans, programmes, procedures, and schedules for ELV systems (Life Safety, CCTV, Access Control, Intercom, etc). Review design drawings, specifications, and scope documents to identify commissioning requirements. Coordinate with design teams, project managers, subcontractors, and vendors to ensure readiness for commissioning. Conduct commissioning meetings and prepare progress reports for management and clients. Review resource requirements and skill set for each project/system and ensure they are in place as per the commissioning plan/programme Plan across multiple projects to ensure commissioning plans/programme/resources are in place and that one project doesn't fail due to another project over-running. Coordinate and manage integration workshops between life safety systems, security systems, sprinklers, fire suppression and data systems Commissioning Execution Ensure the project commissioning plan is in place and lead and supervise commissioning engineers on site in conjunction with the project site team Carry out weekly checks with commissioning engineers to ensure programme being adhered to and monitor progress/resource issues Oversee programming, system configuration, and integration between multiple ELV systems (e.g., linking fire alarm with access control or BMS) Ensure all issues identified during testing are logged, rectified, and reverified before system handover Implement and manage commissioning gateways, punch list management, and closure Quality Assurance & Compliance Verify compliance with Specifications, BAFE, BS, EN, and GBEC Policies and procedures Support standardization of commissioning processes across multiple sites Coordinate third-party testing, inspections, and approvals with relevant agencies or consultants Maintain QA/QC documentation, including checklists, test reports, and witness sheets Ensure commissioning activities follow safety and quality management procedures Review and validate commissioning scripts, method statements, and integrated test plans Documentation & Handover Prepare and maintain complete commissioning documentation, including test sheets, commissioning logs, and defect reports Manage and support the preparation of as-built drawings, O&M manuals, and training sessions for client representatives Oversee final acceptance testing (FAT), site acceptance testing (SAT), and system handover to the client Ensure all commissioning evidence is captured through approved digital platforms (e.g., Dalux, BIM360, Cx software, ATP) Leadership & Team Management Lead, mentor, and train commissioning teams and engineers Demonstrate a key focus in driving force to deliver project close outs Communicate risks early, escalate blockers, and drive issue resolution to protect milestones Support end-user training and handover of fully validated systems Ensure coordination with other trades (mechanical, electrical, BMS, lifts, etc) to ensure smooth integration Provide technical support and troubleshooting throughout project execution Working Conditions Primarily site-based role with travel between multiple project locations May involve extended working hours to meet project deadlines Must comply with all site safety and company policies Person Specification Skills & Competencies Minimum 5+ years senior commissioning experience on large commercial or Data Centre projects Deep understanding of ELV and life safety systems architecture and integration Presenting & demonstrating commission delivery position to senior management teams Strong leadership, planning, and team coordination skills Highly organized with strong urgency, attention to detail, and commitment to zero-defect execution Proficiency in commissioning tools, system diagnostic software, and network configuration Excellent communication and documentation abilities Analytical mindset with strong troubleshooting and problem-solving capabilities Ability to manage multiple projects and meet deadlines under pressure Essential Hold CSCS Card and SMSTS Safety Trained Experience in working on and commissioning Fire Detection, Voice Alarm, Disabled Systems, Access Control, CCTV, Intruder systems to the applicable British, European and NACOSS Standards and knowledge of all relevant BAFE/BRE codes of practice To be conversant with and up to date in respect of new technologies and regulatory standards that are relevant to the design process Minimum of 5+ Years Experience Commissioning Medium/Large Projects Plan and monitor work to tight time scales and deadlines Multitask across multiple projects Good verbal and written communication skills, including the ability to prepare reports Work creatively and innovatively dealing with core issues with customers Form good working relationships with colleagues, customers and stakeholders Strong understanding of redundancy philosophy, fire strategies for data halls, and operational uptime commissioning procedures Experience managing multi-discipline commissioning teams and running commissioning meetings/workshops Influence, persuade and negotiate effectively Understand and disseminate specifications and technical drawings Display initiative and to have strong attention to detail Be highly motivated and orientated with a strong drive to deliver and succeed Have good organisational and time management skills Good presentation and customer facing skills PC Literate and Good understanding of Microsoft Products Desirable FIA/NACOSS Training (Advanced Installer & Advanced Commissioner) First Aid Training System Knowledge / Experience: Fire Alarms - Gent/WINMAG/DRAX/Advanced/Siemens/FAAST/Xtralis/ Apollo PAVA - Honeywell/Baldwin Boxall Disabled Systems - Baldwin Boxall/C-TEC Security System - Milestone/Xplan/CCure/AMAG/Lenel/Hikvision/Axis/ Galaxy/Comelit/Commend Previous experience of working within Fire, Security or Data Infrastructure industry M&E Co-ordination experience For more information on this role please call Giles - Director -
