Business Consultant - Asset Finance Position Description Join CGI as a Business Consultant and shape the future of asset finance transformation. You'll help clients modernise leasing and loan servicing platforms, enhance operational performance and deliver meaningful business outcomes. Working with CGI's collaborative teams, you'll take ownership of key delivery stages, apply creative analysis and contribute to solutions that drive efficiency and growth across asset finance operations. You'll be supported by a culture that values expertise, innovation and long-term partnership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will work directly with clients to analyse asset finance processes and design functional solutions that improve origination, servicing and contract lifecycle operations. You will configure platform components, validate business flows and support testing and implementation activities to ensure smooth delivery. Key Responsibilities: • Analyse asset finance and leasing requirements with business stakeholders • Configure platform workflows, rules, pricing logic and user screens • Support asset finance integrations, data migration and reporting • Prepare and run test scenarios; support SIT/UAT and resolve defects • Contribute to cutover planning, go-live support and solution enhancements • Act as a functional liaison across client, technical and product teams • Deliver documentation and solution walkthroughs Required qualifications to be successful in this role You should bring solid asset-finance functional knowledge, strong analytical capability and experience supporting platform configuration or solution delivery in leasing or loan-servicing environments. Essential Qualifications: • Strong understanding of equipment leasing, asset finance or loan servicing • Knowledge of contract lifecycle activities from origination to termination • Familiarity with accounting principles relevant to asset finance • Experience configuring financial or workflow-driven platforms • Knowledge of data models, rules engines and integration concepts • Experience with APIs, SQL, XML/JSON (advantageous) • Strong communication, analysis and stakeholder skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Business Consultant - Asset Finance Position Description Join CGI as a Business Consultant and shape the future of asset finance transformation. You'll help clients modernise leasing and loan servicing platforms, enhance operational performance and deliver meaningful business outcomes. Working with CGI's collaborative teams, you'll take ownership of key delivery stages, apply creative analysis and contribute to solutions that drive efficiency and growth across asset finance operations. You'll be supported by a culture that values expertise, innovation and long-term partnership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will work directly with clients to analyse asset finance processes and design functional solutions that improve origination, servicing and contract lifecycle operations. You will configure platform components, validate business flows and support testing and implementation activities to ensure smooth delivery. Key Responsibilities: • Analyse asset finance and leasing requirements with business stakeholders • Configure platform workflows, rules, pricing logic and user screens • Support asset finance integrations, data migration and reporting • Prepare and run test scenarios; support SIT/UAT and resolve defects • Contribute to cutover planning, go-live support and solution enhancements • Act as a functional liaison across client, technical and product teams • Deliver documentation and solution walkthroughs Required qualifications to be successful in this role You should bring solid asset-finance functional knowledge, strong analytical capability and experience supporting platform configuration or solution delivery in leasing or loan-servicing environments. Essential Qualifications: • Strong understanding of equipment leasing, asset finance or loan servicing • Knowledge of contract lifecycle activities from origination to termination • Familiarity with accounting principles relevant to asset finance • Experience configuring financial or workflow-driven platforms • Knowledge of data models, rules engines and integration concepts • Experience with APIs, SQL, XML/JSON (advantageous) • Strong communication, analysis and stakeholder skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 24, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dynamics 365 Business Central Functional Consultant (AL & ERP) Position Description At CGI, we deliver enterprise-grade digital solutions that enable organisations to operate smarter, faster and with greater confidence. As a Dynamics 365 Business Central Consultant, you will play a key role in shaping and deploying Microsoft Business Central solutions that optimise finance, supply chain and operational processes. Working within an Agile delivery environment, you will translate client requirements into practical, scalable configurations and extensions that deliver measurable value. This is an opportunity to influence meaningful transformation programmes, collaborate with multidisciplinary teams and continuously enhance how we design and deliver secure, accessible and high-performing digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the nature of the programme, you will be required to work on-site with CGI members, primarily in Nottingham, with occasional travel to the client site in Swansea. Your future duties and responsibilities In this role, you will provide expert guidance on Dynamics 365 Business Central, ensuring clients maximise value from their investment. You will analyse business requirements, collaborate closely with Product Owners and delivery teams, and design effective functional solutions across finance, supply chain and project modules. From configuration and workflows to integrations and extensions, you will shape solutions that are practical, scalable and aligned to client objectives. You will support the full project lifecycle, including documentation, testing and go-live, while embedding quality, accessibility and continuous improvement into every stage of delivery. Working within an Agile squad, you will actively contribute to ceremonies and technical discussions, helping drive clarity, collaboration and high standards across the team. Key responsibilities: • Advise & Optimise - Provide subject matter expertise to support effective Business Central usage. • Analyse & Design - Translate client requirements into robust functional solutions. • Configure & Extend - Develop workflows, posting groups, dimensions and BC AL extensions. • Integrate & Enable - Support APIs, integrations and data exchange processes. • Collaborate & Deliver - Work within Agile squads to guide deployment and go-live activities. • Document & Assure - Produce high-quality functional documentation and support testing. • Improve & Enhance - Contribute to continuous improvement of engineering practices and tooling. Required qualifications to be successful in this role To succeed, you will bring deep functional knowledge of Dynamics 365 Business Central and strong experience delivering solutions across the full project lifecycle. You will combine business process understanding with hands-on configuration and extension development capability, alongside strong communication and stakeholder engagement skills. Essential qualifications: • Extensive knowledge of Dynamics 365 Business Central functionality and business process integration. • Strong functional expertise across Finance, Supply Chain, Projects and related modules. • Hands-on experience with configuration, workflows, posting groups and dimensions. • Experience writing and supporting extensions using AL coding. • Ability to create high-quality functional documentation. • Experience with integrations, APIs and data exchange within Business Central. • Proficiency in solution layering and custom API creation. • Experience working effectively within Agile delivery squads. • Additional experience with other Dynamics applications (CRM, Power Apps, Field Service) desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Dynamics 365 Business Central Functional Consultant (AL & ERP) Position Description At CGI, we deliver enterprise-grade digital solutions that enable organisations to operate smarter, faster and with greater confidence. As a Dynamics 365 Business Central Consultant, you will play a key role in shaping and deploying Microsoft Business Central solutions that optimise finance, supply chain and operational processes. Working within an Agile delivery environment, you will translate client requirements into practical, scalable configurations and extensions that deliver measurable value. This is an opportunity to influence meaningful transformation programmes, collaborate with multidisciplinary teams and continuously enhance how we design and deliver secure, accessible and high-performing digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the nature of the programme, you will be required to work on-site with CGI members, primarily in Nottingham, with occasional travel to the client site in Swansea. Your future duties and responsibilities In this role, you will provide expert guidance on Dynamics 365 Business Central, ensuring clients maximise value from their investment. You will analyse business requirements, collaborate closely with Product Owners and delivery teams, and design effective functional solutions across finance, supply chain and project modules. From configuration and workflows to integrations and extensions, you will shape solutions that are practical, scalable and aligned to client objectives. You will support the full project lifecycle, including documentation, testing and go-live, while embedding quality, accessibility and continuous improvement into every stage of delivery. Working within an Agile squad, you will actively contribute to ceremonies and technical discussions, helping drive clarity, collaboration and high standards across the team. Key responsibilities: • Advise & Optimise - Provide subject matter expertise to support effective Business Central usage. • Analyse & Design - Translate client requirements into robust functional solutions. • Configure & Extend - Develop workflows, posting groups, dimensions and BC AL extensions. • Integrate & Enable - Support APIs, integrations and data exchange processes. • Collaborate & Deliver - Work within Agile squads to guide deployment and go-live activities. • Document & Assure - Produce high-quality functional documentation and support testing. • Improve & Enhance - Contribute to continuous improvement of engineering practices and tooling. Required qualifications to be successful in this role To succeed, you will bring deep functional knowledge of Dynamics 365 Business Central and strong experience delivering solutions across the full project lifecycle. You will combine business process understanding with hands-on configuration and extension development capability, alongside strong communication and stakeholder engagement skills. Essential qualifications: • Extensive knowledge of Dynamics 365 Business Central functionality and business process integration. • Strong functional expertise across Finance, Supply Chain, Projects and related modules. • Hands-on experience with configuration, workflows, posting groups and dimensions. • Experience writing and supporting extensions using AL coding. • Ability to create high-quality functional documentation. • Experience with integrations, APIs and data exchange within Business Central. • Proficiency in solution layering and custom API creation. • Experience working effectively within Agile delivery squads. • Additional experience with other Dynamics applications (CRM, Power Apps, Field Service) desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Technical Sales Engineer / Consultant London / WFH to £85k Are you a Technical Sales Engineer with great communication and client facing skills? You could be progressing your career at a successful and growing Cyber Security Risk Management tech company that specialises in solutions for SME's, working on complex and interesting systems at the cutting edge of technology. The company is scaling and enjoying great success. As a Technical Sales Engineer you'll act as the link between the Product Team, Engineering Team and the Client (mostly US based). Responsibilities will include supporting pre-sales engagements, gaining an understanding of client requirements, participating in technical pre-sales discussions and ensuring products meet the client's needs via expectation management. You'll also be the primary source of contact for customers when integrating the company's technology, you'll draft business process flows, specify API queries and assist with onboarding users to proof of concept. This Technical Sales Engineer role will give you the opportunity to be highly influential on the company's success and offers excellent career growth opportunities. Location / WFH: There's a hybrid work from home policy with three days in the London office or at client visits per week, with two days work from home. About you: You have experience as a Solution Consultant or similar position e.g. Pre-Sales Engineer, Implementation Engineer, Product Owner, Technical Project Manager within a SaaS environment You have a good technical understanding of APIs, databases, cloud platforms and can read HTML You're able to create business process diagrams, technical architecture and integration concepts You have experience of managing and developing business relationships You have excellent written and verbal communication skills Ideally you'll also have some SQL skills and experience within insurance or cyber security environments You're degree educated in a STEM discipline What's in it for you: As a Technical Sales Engineer you will earn a competitive salary plus benefits including: Salary to £85k + OTE commission Private Medical Healthcare including Dental and Vision cover Pension Share Option scheme Employee Wellness Programme Summer time hours £2k personalised training budget Apply now to find out more about this Technical Sales Engineer / Consultant opportunity.
Mar 24, 2026
Full time
Technical Sales Engineer / Consultant London / WFH to £85k Are you a Technical Sales Engineer with great communication and client facing skills? You could be progressing your career at a successful and growing Cyber Security Risk Management tech company that specialises in solutions for SME's, working on complex and interesting systems at the cutting edge of technology. The company is scaling and enjoying great success. As a Technical Sales Engineer you'll act as the link between the Product Team, Engineering Team and the Client (mostly US based). Responsibilities will include supporting pre-sales engagements, gaining an understanding of client requirements, participating in technical pre-sales discussions and ensuring products meet the client's needs via expectation management. You'll also be the primary source of contact for customers when integrating the company's technology, you'll draft business process flows, specify API queries and assist with onboarding users to proof of concept. This Technical Sales Engineer role will give you the opportunity to be highly influential on the company's success and offers excellent career growth opportunities. Location / WFH: There's a hybrid work from home policy with three days in the London office or at client visits per week, with two days work from home. About you: You have experience as a Solution Consultant or similar position e.g. Pre-Sales Engineer, Implementation Engineer, Product Owner, Technical Project Manager within a SaaS environment You have a good technical understanding of APIs, databases, cloud platforms and can read HTML You're able to create business process diagrams, technical architecture and integration concepts You have experience of managing and developing business relationships You have excellent written and verbal communication skills Ideally you'll also have some SQL skills and experience within insurance or cyber security environments You're degree educated in a STEM discipline What's in it for you: As a Technical Sales Engineer you will earn a competitive salary plus benefits including: Salary to £85k + OTE commission Private Medical Healthcare including Dental and Vision cover Pension Share Option scheme Employee Wellness Programme Summer time hours £2k personalised training budget Apply now to find out more about this Technical Sales Engineer / Consultant opportunity.
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an unlimited income potential? Business at The Brick is BOOMING! We are Canada's biggest Home Furnishings Retailer and actively seeking to expand our sales force. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations. Guaranteed income! Responsibilities As a Sales Consultant, you have a passion for customer service and thrive in a fast-paced environment. This vital quality allows you to be a team oriented individual who enjoys: Work with others to accomplish both common and personal goals Assist customers with their purchases through relationship selling Maintain knowledge of Brick products and services Ability to quickly establish rapport with others that will unquestionably complement your desire to thrive in this commission sales environment Qualifications High school diploma or equivalent Must be 18 years of age or older Excellent communication skills Proven ability to multitask and stay organized Ability to learn new computer applications Flexibility to work all shifts as required, including evenings and weekends Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
Mar 24, 2026
Full time
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an unlimited income potential? Business at The Brick is BOOMING! We are Canada's biggest Home Furnishings Retailer and actively seeking to expand our sales force. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations. Guaranteed income! Responsibilities As a Sales Consultant, you have a passion for customer service and thrive in a fast-paced environment. This vital quality allows you to be a team oriented individual who enjoys: Work with others to accomplish both common and personal goals Assist customers with their purchases through relationship selling Maintain knowledge of Brick products and services Ability to quickly establish rapport with others that will unquestionably complement your desire to thrive in this commission sales environment Qualifications High school diploma or equivalent Must be 18 years of age or older Excellent communication skills Proven ability to multitask and stay organized Ability to learn new computer applications Flexibility to work all shifts as required, including evenings and weekends Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
Ecommerce Executive Barwell, office based £32,000 - £35,000 Monday to Friday, 09:00 - 17:00 (would consider part time) The Opportunity We're working with a leading Ecommerce business to recruit an Ecommerce Executive, a brand-new role created to strengthen and scale their ecommerce function. This position sits between an Ecommerce Assistant and Head of Marketing, offering a fantastic opportunity for someone ready to step up into a more strategic, hands-on role while still being close to the day-to-day execution. You'll play a key role in enhancing ecommerce performance across multiple channels, while also supporting the development of the wider function, including mentoring an existing Ecommerce Assistant. The Role This is a varied, hands-on ecommerce role with real scope to make an impact. You'll be responsible for: Managing and optimising ecommerce platforms including Shopify and key marketplaces (Amazon, eBay) Supporting and executing affiliate activity via AWIN (Affiliate Window) Assisting with Google Ads (AdWords) to drive traffic and conversions Coordinating product listings, pricing, promotions and content across platforms Monitoring performance, analysing data and making recommendations to improve ROI Supporting wider digital campaigns in collaboration with the marketing team Identifying opportunities to improve customer journey and online experience Acting as a key link between marketing and ecommerce operations Team Structure Reporting into: Head of Marketing Working alongside: Ecommerce Assistant (with opportunity to mentor) About You We're looking for someone who is: Experienced across ecommerce platforms and marketplaces (Amazon, eBay, Shopify essential) Confident using AWIN / affiliate platforms Comfortable supporting Google Ads / paid search activity Commercially minded with a strong understanding of online sales performance Hands-on, proactive and happy operating in a growing, evolving function Keen to step into a role with more ownership and progression potential Why This Role? Brand new role with the chance to shape ecommerce capability from the ground up Clear progression - stepping stone between exec and manager level Opportunity to mentor and influence within a growing team Flexible working options (including part-time / school hours) A business that recognises ecommerce as a key growth channel Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 24, 2026
Full time
Ecommerce Executive Barwell, office based £32,000 - £35,000 Monday to Friday, 09:00 - 17:00 (would consider part time) The Opportunity We're working with a leading Ecommerce business to recruit an Ecommerce Executive, a brand-new role created to strengthen and scale their ecommerce function. This position sits between an Ecommerce Assistant and Head of Marketing, offering a fantastic opportunity for someone ready to step up into a more strategic, hands-on role while still being close to the day-to-day execution. You'll play a key role in enhancing ecommerce performance across multiple channels, while also supporting the development of the wider function, including mentoring an existing Ecommerce Assistant. The Role This is a varied, hands-on ecommerce role with real scope to make an impact. You'll be responsible for: Managing and optimising ecommerce platforms including Shopify and key marketplaces (Amazon, eBay) Supporting and executing affiliate activity via AWIN (Affiliate Window) Assisting with Google Ads (AdWords) to drive traffic and conversions Coordinating product listings, pricing, promotions and content across platforms Monitoring performance, analysing data and making recommendations to improve ROI Supporting wider digital campaigns in collaboration with the marketing team Identifying opportunities to improve customer journey and online experience Acting as a key link between marketing and ecommerce operations Team Structure Reporting into: Head of Marketing Working alongside: Ecommerce Assistant (with opportunity to mentor) About You We're looking for someone who is: Experienced across ecommerce platforms and marketplaces (Amazon, eBay, Shopify essential) Confident using AWIN / affiliate platforms Comfortable supporting Google Ads / paid search activity Commercially minded with a strong understanding of online sales performance Hands-on, proactive and happy operating in a growing, evolving function Keen to step into a role with more ownership and progression potential Why This Role? Brand new role with the chance to shape ecommerce capability from the ground up Clear progression - stepping stone between exec and manager level Opportunity to mentor and influence within a growing team Flexible working options (including part-time / school hours) A business that recognises ecommerce as a key growth channel Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Our Vauxhall and Peugeot dealership in Norwich is looking to add to our team of Sales Consultants; this role would be suitable for sales professionals and anyone with a strong background in a retail customer service role, minimum 12 months, who is looking to move into the automotive industry. Working for one of the largest family owned Vauxhall businesses in the UK, with annual sales in excess of 1,600 units creating your opportunity for an OTE of £45,000.00 with uncapped commission per annum this could be the best move in your career so far! If you take great pride in genuinely helping customers and earning their trust, then look no further. No specific sales experience or qualifications needed, as full training will be provided! All you need is a full valid UK driving licence, an enthusiastic can do attitude, to be reliable and a team player and we will provide the rest! Company Benefits Uncapped commission 31 days annual leave (including bank holidays) Company car Life assurance Cycle to work scheme Company Discounts Free access to health and wellbeing support services Pension scheme Free RAC breakdown cover Preferential parts, service and labour rates Discounts on new and used vehicles Aftersales discounts Free refreshments Employee discount platform Recruitment Referral Incentive Scheme Employee Assistance Programme (EAP) The Role Presenting the features and benefits of the various models in the Vauxhall range to help customers select the right vehicle to meet their needs Providing the highest levels of customer service, ensuring that the customer remains delighted with their new car, both now and in the future You will not only be responsible for selling vehicles, but will be confident in selling and promoting Finance, Insurance and other products. Ensuring that customers receive the right products to suit their needs, in accordance with both Company and regulatory standards The Ideal Candidate Professional, confident and well presented Resilient, tenacious and proactive with a self motivated, can do attitude Able to work well as part of a team whilst being determined to succeed in reaching individual targets Ambitious and committed to building a long term career based on loyal, happy customers Excellent interpersonal skills with the ability to build strong relationships Organised with good administration skills A background of delivering exceptional customer service An impressive track record of achieving sales objectives profitably As a family owned business the strong values which we encourage our colleagues to demonstrate at all times are: Professional, Trust, Respect, Caring and Together. If you match what we are looking for, Apply today. Hours Monday to Friday, 8.30am to 6.00pm, Saturday 8.30am to 5.00pm, Sundays 10.00am to 4.00pm, 5 day week. Contract type Permanent Location Reg Office: Thurlow Nunn Limited, Wisbech Road, Littleport, Cambridgeshire, CB6 1RA
Mar 24, 2026
Full time
Our Vauxhall and Peugeot dealership in Norwich is looking to add to our team of Sales Consultants; this role would be suitable for sales professionals and anyone with a strong background in a retail customer service role, minimum 12 months, who is looking to move into the automotive industry. Working for one of the largest family owned Vauxhall businesses in the UK, with annual sales in excess of 1,600 units creating your opportunity for an OTE of £45,000.00 with uncapped commission per annum this could be the best move in your career so far! If you take great pride in genuinely helping customers and earning their trust, then look no further. No specific sales experience or qualifications needed, as full training will be provided! All you need is a full valid UK driving licence, an enthusiastic can do attitude, to be reliable and a team player and we will provide the rest! Company Benefits Uncapped commission 31 days annual leave (including bank holidays) Company car Life assurance Cycle to work scheme Company Discounts Free access to health and wellbeing support services Pension scheme Free RAC breakdown cover Preferential parts, service and labour rates Discounts on new and used vehicles Aftersales discounts Free refreshments Employee discount platform Recruitment Referral Incentive Scheme Employee Assistance Programme (EAP) The Role Presenting the features and benefits of the various models in the Vauxhall range to help customers select the right vehicle to meet their needs Providing the highest levels of customer service, ensuring that the customer remains delighted with their new car, both now and in the future You will not only be responsible for selling vehicles, but will be confident in selling and promoting Finance, Insurance and other products. Ensuring that customers receive the right products to suit their needs, in accordance with both Company and regulatory standards The Ideal Candidate Professional, confident and well presented Resilient, tenacious and proactive with a self motivated, can do attitude Able to work well as part of a team whilst being determined to succeed in reaching individual targets Ambitious and committed to building a long term career based on loyal, happy customers Excellent interpersonal skills with the ability to build strong relationships Organised with good administration skills A background of delivering exceptional customer service An impressive track record of achieving sales objectives profitably As a family owned business the strong values which we encourage our colleagues to demonstrate at all times are: Professional, Trust, Respect, Caring and Together. If you match what we are looking for, Apply today. Hours Monday to Friday, 8.30am to 6.00pm, Saturday 8.30am to 5.00pm, Sundays 10.00am to 4.00pm, 5 day week. Contract type Permanent Location Reg Office: Thurlow Nunn Limited, Wisbech Road, Littleport, Cambridgeshire, CB6 1RA
A leading home furnishings retailer in Scarborough is seeking a Sales Consultant with a passion for customer service. The ideal candidate will assist customers with their purchases and maintain knowledge of products and services in a dynamic sales environment. Responsibilities include working as part of a team to achieve goals and establishing rapport with customers. A flexible and comprehensive benefits package is offered, alongside opportunities for career progression and employee discounts.
Mar 24, 2026
Full time
A leading home furnishings retailer in Scarborough is seeking a Sales Consultant with a passion for customer service. The ideal candidate will assist customers with their purchases and maintain knowledge of products and services in a dynamic sales environment. Responsibilities include working as part of a team to achieve goals and establishing rapport with customers. A flexible and comprehensive benefits package is offered, alongside opportunities for career progression and employee discounts.
Paraplanner Up to £36,500 Location Redditch Early finish on Friday's BENEFITS " Flexible working with a 2.30pm finish on Friday " Pension " Bonus Scheme " Professional Development " Competitive 26-day holiday allowance plus bank holidays and annual holiday purchase scheme. Our client is a well-established firm of Independent Financial Planners providing bespoke financial solutions to both private and corporate clients. Due to ongoing growth they are now seeking an experienced Paraplanner to join their expanding team in the Redditch area. They are looking for a driven and enthusiastic candidate who can provide exceptional level of support to they're advisers and clients. Key Responsibilities: " Reporting to the Paraplanning Team Supervisor. " You will be required to write multi-pension and investment suitability reports, protection reports, tax planning reports and annual review reports. " You will be required to prepare suitability reports for approval by the Financial Adviser, in line with company policy, and prepare associated documentation as required. Working with the Business Support team this will include the pre-completion of documentation ready for clients to check and sign. " You will be required to Identify missing KYC information or outstanding actions. Working with the advisers and Business Support team to obtain this information and subsequently writing a suitability report ready for adviser approval. " Record any client communications (whether that communication is written, oral or electronic) including client related communications with third parties. " Liaising with the Paraplanning Team Supervisor in identifying areas for planning and sourcing solutions suitable to meet the client's needs and objectives. This will include assisting in the preparation of tax calculations where applicable. " Where necessary you will liaise with product providers and other third parties to acquire any additional information that may be required to assess the client's needs and to help formulate any recommendations made by the adviser. " You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review. 35 hours annual CPD will be required " You will be required to support our Business Support Team where required therefore; administrative experience is beneficial. Experience and Skills: " Customer Service: Strong interpersonal skills and ability to provide excellent customer service " Communication: Excellent verbal and written communication skills " Administrative Assistance: Ability to perform a variety of administrative tasks including organising your workloads and maintaining records " Strong attention to detail and ability to multitask and prioritise multiple tasks with the same deadline " Experience within Financial Services is required " High standards of written and numerical skills " The ability to demonstrate strong report writing skills " You will be working towards or have attained Level 4 Diploma in Financial Planning or equivalent so able to act as a knowledge bank for queries of a technical nature, overseen by the Paraplanning Team Supervisor. " Driving Licence (preferred) as there is very limited public transport To be successful for this role the ideal candidate will be driven, be invested in their personal development, have a keen eye for detail, be a team player and is looking to grow in the business. If you feel like this role is for you then apply online or for further information contact one of our specialist consultants quoting reference NJR16510
Mar 24, 2026
Full time
Paraplanner Up to £36,500 Location Redditch Early finish on Friday's BENEFITS " Flexible working with a 2.30pm finish on Friday " Pension " Bonus Scheme " Professional Development " Competitive 26-day holiday allowance plus bank holidays and annual holiday purchase scheme. Our client is a well-established firm of Independent Financial Planners providing bespoke financial solutions to both private and corporate clients. Due to ongoing growth they are now seeking an experienced Paraplanner to join their expanding team in the Redditch area. They are looking for a driven and enthusiastic candidate who can provide exceptional level of support to they're advisers and clients. Key Responsibilities: " Reporting to the Paraplanning Team Supervisor. " You will be required to write multi-pension and investment suitability reports, protection reports, tax planning reports and annual review reports. " You will be required to prepare suitability reports for approval by the Financial Adviser, in line with company policy, and prepare associated documentation as required. Working with the Business Support team this will include the pre-completion of documentation ready for clients to check and sign. " You will be required to Identify missing KYC information or outstanding actions. Working with the advisers and Business Support team to obtain this information and subsequently writing a suitability report ready for adviser approval. " Record any client communications (whether that communication is written, oral or electronic) including client related communications with third parties. " Liaising with the Paraplanning Team Supervisor in identifying areas for planning and sourcing solutions suitable to meet the client's needs and objectives. This will include assisting in the preparation of tax calculations where applicable. " Where necessary you will liaise with product providers and other third parties to acquire any additional information that may be required to assess the client's needs and to help formulate any recommendations made by the adviser. " You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review. 35 hours annual CPD will be required " You will be required to support our Business Support Team where required therefore; administrative experience is beneficial. Experience and Skills: " Customer Service: Strong interpersonal skills and ability to provide excellent customer service " Communication: Excellent verbal and written communication skills " Administrative Assistance: Ability to perform a variety of administrative tasks including organising your workloads and maintaining records " Strong attention to detail and ability to multitask and prioritise multiple tasks with the same deadline " Experience within Financial Services is required " High standards of written and numerical skills " The ability to demonstrate strong report writing skills " You will be working towards or have attained Level 4 Diploma in Financial Planning or equivalent so able to act as a knowledge bank for queries of a technical nature, overseen by the Paraplanning Team Supervisor. " Driving Licence (preferred) as there is very limited public transport To be successful for this role the ideal candidate will be driven, be invested in their personal development, have a keen eye for detail, be a team player and is looking to grow in the business. If you feel like this role is for you then apply online or for further information contact one of our specialist consultants quoting reference NJR16510
Job Description Sales Consultant - Legal Services £26,500 - £30,000 base salary, OTE £42,000 plus excellent benefits (Work Level 6B) Monday-Friday, 37.5 hours flexible between 9am and 9pm, with 3 evenings per week, and two in four Saturdays. Remote across England and Wales with occasional travel required For this role you'll be required to start on 11 th May 2026 We're looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues - without the jargon. You'll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support. In this role, you'll discuss solutions with potential clients using a consultative approach. You don't need a background in law to do this job, as we'll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy. What you'll do Attend video or phone-based appointments to discuss the benefits of later life legal services with clients Work closely with clients to identify their different needs, providing information and solutions to best meet their requirements Explain legal issues to clients in an understandable way, without legal jargon Develop positive relationships with Co-op colleagues, working together to provide the best possible client journey Perform to agreed targets to deliver outstanding client outcomes and commercial success Occasionally travel for face-to-face client or company meetings What you'll bring Previous experience of B2B or B2C consultative sales and supporting customers to make decisions A full UK driving licence and access to your own vehicle Confidence, empathy and understanding when speaking with potential clients Active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions The ability to consult and influence while showing enthusiasm for our products and services Advanced level of literacy and numeracy The ability to achieve key targets Good general IT skills, with the ability to quickly learn and adapt to new systems Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: a pension with up to 10% employer contributions incentive scheme up to 10% after probation depending on performance 28 days holiday plus bank holidays (rising to 32 in line with service) 30% discount on Co-op products and 10% off other brands Stream - early access to a percentage of your pay as you earn it Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice coaching, training and support such as study leave, to help you develop your skills and progress your career A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of the application process, you'll be asked to complete an online assessment, it will take you around 20 minutes to complete this. Job Info Job Identification Job Category Legal Posting Date 03/06/2026, 11:52 AM Apply Before 03/15/2026, 11:59 PM Locations Home Based, Home Based, Locally Agreed, GB
Mar 24, 2026
Full time
Job Description Sales Consultant - Legal Services £26,500 - £30,000 base salary, OTE £42,000 plus excellent benefits (Work Level 6B) Monday-Friday, 37.5 hours flexible between 9am and 9pm, with 3 evenings per week, and two in four Saturdays. Remote across England and Wales with occasional travel required For this role you'll be required to start on 11 th May 2026 We're looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues - without the jargon. You'll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support. In this role, you'll discuss solutions with potential clients using a consultative approach. You don't need a background in law to do this job, as we'll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy. What you'll do Attend video or phone-based appointments to discuss the benefits of later life legal services with clients Work closely with clients to identify their different needs, providing information and solutions to best meet their requirements Explain legal issues to clients in an understandable way, without legal jargon Develop positive relationships with Co-op colleagues, working together to provide the best possible client journey Perform to agreed targets to deliver outstanding client outcomes and commercial success Occasionally travel for face-to-face client or company meetings What you'll bring Previous experience of B2B or B2C consultative sales and supporting customers to make decisions A full UK driving licence and access to your own vehicle Confidence, empathy and understanding when speaking with potential clients Active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions The ability to consult and influence while showing enthusiasm for our products and services Advanced level of literacy and numeracy The ability to achieve key targets Good general IT skills, with the ability to quickly learn and adapt to new systems Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: a pension with up to 10% employer contributions incentive scheme up to 10% after probation depending on performance 28 days holiday plus bank holidays (rising to 32 in line with service) 30% discount on Co-op products and 10% off other brands Stream - early access to a percentage of your pay as you earn it Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice coaching, training and support such as study leave, to help you develop your skills and progress your career A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of the application process, you'll be asked to complete an online assessment, it will take you around 20 minutes to complete this. Job Info Job Identification Job Category Legal Posting Date 03/06/2026, 11:52 AM Apply Before 03/15/2026, 11:59 PM Locations Home Based, Home Based, Locally Agreed, GB
Location: GANT Store Fenwick Brent Cross Hours: 24-40 hours per week As aBrand Consultant within Fenwick, you are the face of GANT and a key memberof an energic GANT team. You are responsible for delivering a premium,authentic customer experience while driving sales performance and upholdingexceptional brand standards. You takefull ownership of your department, ensuring strong commercial results, visualpresentation, and seamless collaboration with both the GANT and John Lewisteams to maximise performance and elevate the in-store experience. KeyResponsibilities Act as a brandambassador, delivering a premium and authentic customer experience Drive sales andconsistently achieve targets through strong commercial awareness Identify opportunities,manage stock effectively, and communicate trade insights to management Take full ownership ofyour department, ensuring high standards and strong results Maintain visualmerchandising in line with brand guidelines Ensure the shop floor isreplenished and the stockroom remains organised Provide expert productknowledge and personalised service Collaborate closely withstore teams to support smooth daily operations Complete requiredtraining and actively participate in regular performance meetings Attend bi-weekly 1:1meetings and regular team calls to remain aligned and up to date Maintain excellenttimekeeping and adhere to scheduled shifts
Mar 24, 2026
Full time
Location: GANT Store Fenwick Brent Cross Hours: 24-40 hours per week As aBrand Consultant within Fenwick, you are the face of GANT and a key memberof an energic GANT team. You are responsible for delivering a premium,authentic customer experience while driving sales performance and upholdingexceptional brand standards. You takefull ownership of your department, ensuring strong commercial results, visualpresentation, and seamless collaboration with both the GANT and John Lewisteams to maximise performance and elevate the in-store experience. KeyResponsibilities Act as a brandambassador, delivering a premium and authentic customer experience Drive sales andconsistently achieve targets through strong commercial awareness Identify opportunities,manage stock effectively, and communicate trade insights to management Take full ownership ofyour department, ensuring high standards and strong results Maintain visualmerchandising in line with brand guidelines Ensure the shop floor isreplenished and the stockroom remains organised Provide expert productknowledge and personalised service Collaborate closely withstore teams to support smooth daily operations Complete requiredtraining and actively participate in regular performance meetings Attend bi-weekly 1:1meetings and regular team calls to remain aligned and up to date Maintain excellenttimekeeping and adhere to scheduled shifts
Applicants for this position must have the legal right to work in the United Kingdom at the time of application. Trinity is unable to provide visa sponsorship for this role, including visas such as the Skilled Worker visa or any other UK immigration routes. The VAP team focuses on understanding how therapies are valued, priced, and accessed across healthcare systems. The team works on projects related to pricing and launch strategy, value proposition development, and payer and access dynamics. Associate Consultants collaborate closely with cross Position Responsibilities Position Requirements Work Experience : 0-2 years of experience in consulting or other relevant areas within the life sciences industry. Other Skills: Desire and ability to work in a dynamic, fast-paced environmentAbility to work on multiple projects concurrently Demonstrated interest in developing quantitative and analytical skillsExcellent communication (written and verbal) and interpersonal skillsFamiliarity with Excel and PowerPointAbility to learn quickly on the jobTrinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at
Mar 24, 2026
Full time
Applicants for this position must have the legal right to work in the United Kingdom at the time of application. Trinity is unable to provide visa sponsorship for this role, including visas such as the Skilled Worker visa or any other UK immigration routes. The VAP team focuses on understanding how therapies are valued, priced, and accessed across healthcare systems. The team works on projects related to pricing and launch strategy, value proposition development, and payer and access dynamics. Associate Consultants collaborate closely with cross Position Responsibilities Position Requirements Work Experience : 0-2 years of experience in consulting or other relevant areas within the life sciences industry. Other Skills: Desire and ability to work in a dynamic, fast-paced environmentAbility to work on multiple projects concurrently Demonstrated interest in developing quantitative and analytical skillsExcellent communication (written and verbal) and interpersonal skillsFamiliarity with Excel and PowerPointAbility to learn quickly on the jobTrinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at
Norwich, United Kingdom Posted on 04/12/2025 We provide lifecycle support to companies and projects to help them deliver their objectives and support the transition to a greener economy. We help our clients overcome the challenges and realise the opportunities sustainability can bring to their business. We develop innovative solutions to environmental challenges and opportunities. Job Description As a Senior Consultant at Envance you will be an integral part driving positive change within the clients and projects we support. Who are we? We are Envance, an environmental and sustainability management consultancy driven by our values and core beliefs. We believe that a better future for people and the planet doesn't need to be at the expense of success in the present. Our purpose is to help our clients become more sustainable and realise the opportunities and benefits that this can bring to their business. Achieving positive outcomes and adding value is central to our beliefs and approach. We offer positive, pragmatic and innovative advice, embracing new and emerging methods where we can. We believe that we can achieve more together, and that by working with our clients and supply chain partners to deliver projects and improve performance we can create a better world now and for the future. Our Team We believe that the success of our business lies in the strength of our team and we pride ourselves on being inclusive, resulting in a talented and diverse team with a wide range of backgrounds and specialisms. Our existing ecology team comprises a mixture of experienced technical experts, environmental data analysts and enthusiastic assistants that pride themselves on developing their skills and finding innovative solutions. As a small consultancy, teamwork is central to our success. We work collaboratively within our team and with our associates and clients, believing that the sum is more than the parts. Professional Development Creating an environment that supports the professional development of our team is hugely important to us. We want our people to thrive whilst working at Envance and support them in achieving their personal and professional aspirations. We will help you create an individualised training plan and support this with an unlimited training budget. Flexibility We believe that people achieve the most when they can work in a manner that works best for them and have a genuinely flexible approach to work in terms of both hours and location. We want our team to maintain their work/life balance to find an approach that works best for all. The Role As a Senior Ecologist you will be responsible for leading the delivery of a wide range of ecology projects and programmes of work from inception to completion, as well as supporting and mentoring less experienced Ecologists to develop and apply their technical and professional skills as effectively as possible. This is a permanent role with options for remote, hybrid and flexible working and we are open to full time or part time applicants. With projects throughout the country, a head office in Stockport and regional workspaces in London, Derbyshire, and on the east coast of England, we are flexible on location. Your key responsibilities will be: Planning, resourcing and delivering ecological surveys Producing fee proposals and tenders Production of written reports including PEA, BNG, EcIAs Engaging with clients and sub contractors Quality assurance of others' written work Mentoring and training of junior ecologists Requirements It's really important to us that we find people that will thrive at Envance. We are looking for people that have the following attributes: Self starter, keen to develop professionally and use initiative to find solutions Takes pride in quality written work Experience in ecological impact assessment, PEA, BNG and managing survey programmes Protected species licences and/or a specific area of ecological expertise Experience of or desire to lead survey teams and/or mentor early career ecologists Experience in tendering and preparing fee proposals A relevant degree and applied professional experience Associate or full membership of the Chartered Institute of Ecology and Environmental Management (CIEEM), or appetite to achieve this. GIS software skills in ARCGIS or QGIS Have a full UK driving licence. In addition to a competitive salary and a great place to work we offer full time staff: 33 days annual leave including bank holidays Additional leave after 2 years service Additional day's birthday leave Purchase additional annual leave Unlimited training budget with your training plan Enhanced contributory pension scheme Cycle to work scheme Monthly well-being allowance for you to spend as on a sport or activity of your choice Discretionary profit share scheme Free parking We are happy to work flexibly to meet your needs. If you are the right person for us, we can make it work.
Mar 24, 2026
Full time
Norwich, United Kingdom Posted on 04/12/2025 We provide lifecycle support to companies and projects to help them deliver their objectives and support the transition to a greener economy. We help our clients overcome the challenges and realise the opportunities sustainability can bring to their business. We develop innovative solutions to environmental challenges and opportunities. Job Description As a Senior Consultant at Envance you will be an integral part driving positive change within the clients and projects we support. Who are we? We are Envance, an environmental and sustainability management consultancy driven by our values and core beliefs. We believe that a better future for people and the planet doesn't need to be at the expense of success in the present. Our purpose is to help our clients become more sustainable and realise the opportunities and benefits that this can bring to their business. Achieving positive outcomes and adding value is central to our beliefs and approach. We offer positive, pragmatic and innovative advice, embracing new and emerging methods where we can. We believe that we can achieve more together, and that by working with our clients and supply chain partners to deliver projects and improve performance we can create a better world now and for the future. Our Team We believe that the success of our business lies in the strength of our team and we pride ourselves on being inclusive, resulting in a talented and diverse team with a wide range of backgrounds and specialisms. Our existing ecology team comprises a mixture of experienced technical experts, environmental data analysts and enthusiastic assistants that pride themselves on developing their skills and finding innovative solutions. As a small consultancy, teamwork is central to our success. We work collaboratively within our team and with our associates and clients, believing that the sum is more than the parts. Professional Development Creating an environment that supports the professional development of our team is hugely important to us. We want our people to thrive whilst working at Envance and support them in achieving their personal and professional aspirations. We will help you create an individualised training plan and support this with an unlimited training budget. Flexibility We believe that people achieve the most when they can work in a manner that works best for them and have a genuinely flexible approach to work in terms of both hours and location. We want our team to maintain their work/life balance to find an approach that works best for all. The Role As a Senior Ecologist you will be responsible for leading the delivery of a wide range of ecology projects and programmes of work from inception to completion, as well as supporting and mentoring less experienced Ecologists to develop and apply their technical and professional skills as effectively as possible. This is a permanent role with options for remote, hybrid and flexible working and we are open to full time or part time applicants. With projects throughout the country, a head office in Stockport and regional workspaces in London, Derbyshire, and on the east coast of England, we are flexible on location. Your key responsibilities will be: Planning, resourcing and delivering ecological surveys Producing fee proposals and tenders Production of written reports including PEA, BNG, EcIAs Engaging with clients and sub contractors Quality assurance of others' written work Mentoring and training of junior ecologists Requirements It's really important to us that we find people that will thrive at Envance. We are looking for people that have the following attributes: Self starter, keen to develop professionally and use initiative to find solutions Takes pride in quality written work Experience in ecological impact assessment, PEA, BNG and managing survey programmes Protected species licences and/or a specific area of ecological expertise Experience of or desire to lead survey teams and/or mentor early career ecologists Experience in tendering and preparing fee proposals A relevant degree and applied professional experience Associate or full membership of the Chartered Institute of Ecology and Environmental Management (CIEEM), or appetite to achieve this. GIS software skills in ARCGIS or QGIS Have a full UK driving licence. In addition to a competitive salary and a great place to work we offer full time staff: 33 days annual leave including bank holidays Additional leave after 2 years service Additional day's birthday leave Purchase additional annual leave Unlimited training budget with your training plan Enhanced contributory pension scheme Cycle to work scheme Monthly well-being allowance for you to spend as on a sport or activity of your choice Discretionary profit share scheme Free parking We are happy to work flexibly to meet your needs. If you are the right person for us, we can make it work.
Join a leading independent technology and services provider as a ServiceNow Technical Consultant. Below are the job details: Role: ServiceNow Technical Consultant Location: Milton Keynes Contract: until 31-Aug-26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate between £400 and £600 umbrella / PAYE equivalent. Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: About the team : Join a collaborative and supportive consulting team, working alongside experienced ServiceNow professionals to deliver high-quality solutions for our customers. You'll contribute directly to solving complex technical challenges, building robust, well-designed ServiceNow implementations that deliver real value.We are one of the earliest ServiceNow partners established in the UK and were awarded 2022 EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring deep, hands-on expertise across these areas.Our customers rely on us for trusted advice, best practice, and expertly delivered implementations. As a contractor, you'll play a key role in addressing enterprise-wide process challenges, enhancing user experience, driving automation, and integrating ServiceNow with a wide range of enterprise toolsets.You'll join an established delivery community of Technical Consultants, Senior Technical Consultants and Technical Architects, engaging in clearly defined client engagements where your expertise can make an immediate impact. This role is well suited to experienced ServiceNow professionals who enjoy varied client work, collaborating with high-performing teams, and contributing their skills where they add the most value.If you're looking to work on challenging, high-profile engagements within a mature and well-regarded ServiceNow Centre of Excellence, Computacenter offers an environment where your contribution is valued from day one. About You You will hold Government SC clearance and be prepared to work onsite in Milton Keynes. You will have proven implementation experience in ITSM, ITOM, SPM, IRM, GRC. Delivering high quality ServiceNow implementations based on business process requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT Escalate issues in line with company processes, to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements Key Requirements: Candidates must be active SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 24, 2026
Contractor
Join a leading independent technology and services provider as a ServiceNow Technical Consultant. Below are the job details: Role: ServiceNow Technical Consultant Location: Milton Keynes Contract: until 31-Aug-26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate between £400 and £600 umbrella / PAYE equivalent. Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: About the team : Join a collaborative and supportive consulting team, working alongside experienced ServiceNow professionals to deliver high-quality solutions for our customers. You'll contribute directly to solving complex technical challenges, building robust, well-designed ServiceNow implementations that deliver real value.We are one of the earliest ServiceNow partners established in the UK and were awarded 2022 EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring deep, hands-on expertise across these areas.Our customers rely on us for trusted advice, best practice, and expertly delivered implementations. As a contractor, you'll play a key role in addressing enterprise-wide process challenges, enhancing user experience, driving automation, and integrating ServiceNow with a wide range of enterprise toolsets.You'll join an established delivery community of Technical Consultants, Senior Technical Consultants and Technical Architects, engaging in clearly defined client engagements where your expertise can make an immediate impact. This role is well suited to experienced ServiceNow professionals who enjoy varied client work, collaborating with high-performing teams, and contributing their skills where they add the most value.If you're looking to work on challenging, high-profile engagements within a mature and well-regarded ServiceNow Centre of Excellence, Computacenter offers an environment where your contribution is valued from day one. About You You will hold Government SC clearance and be prepared to work onsite in Milton Keynes. You will have proven implementation experience in ITSM, ITOM, SPM, IRM, GRC. Delivering high quality ServiceNow implementations based on business process requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT Escalate issues in line with company processes, to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements Key Requirements: Candidates must be active SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Executive Director Software Engineering Payments Location: LondonWork Setup: 5 days per week onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for an Executive Director - Software Engineering (Payments) to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. What you'll do Define and execute the strategy to improve change confidence, accelerate delivery, and leverage AI and data-driven testing solutions. Lead global teams delivering business and client assurance testing for complex Payments products, including Liquidity and Account Solutions. Partner with platform and CTO teams to ensure secure, compliant, and high-quality change across systems. Transform testing practices, drive modernization, and meet regulatory commitments through AI, data, and automation. Build strong cross-functional relationships, foster engagement, and communicate business outcomes and KPIs to stakeholders. Chair the Regional Technology Stability & Resiliency Forum for EMEA Payments, promoting collaboration, risk management, and operational resilience. What you bring 10+ years' experience in technology and Payments, with proven success in leading technology delivery. Deep knowledge of Payments products, particularly Liquidity and Account Solutions; UK Payments industry experience preferred. Experience managing multiple global teams and delivering high-quality business and client assurance testing. Strong governance expertise and ability to consolidate complex information for decision-making. Proven people management and technical leadership, with end-to-end understanding of technology delivery processes. Advanced AI and data-driven solution knowledge desirable; excellent stakeholder management and communication skills. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Mar 24, 2026
Full time
Executive Director Software Engineering Payments Location: LondonWork Setup: 5 days per week onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for an Executive Director - Software Engineering (Payments) to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. What you'll do Define and execute the strategy to improve change confidence, accelerate delivery, and leverage AI and data-driven testing solutions. Lead global teams delivering business and client assurance testing for complex Payments products, including Liquidity and Account Solutions. Partner with platform and CTO teams to ensure secure, compliant, and high-quality change across systems. Transform testing practices, drive modernization, and meet regulatory commitments through AI, data, and automation. Build strong cross-functional relationships, foster engagement, and communicate business outcomes and KPIs to stakeholders. Chair the Regional Technology Stability & Resiliency Forum for EMEA Payments, promoting collaboration, risk management, and operational resilience. What you bring 10+ years' experience in technology and Payments, with proven success in leading technology delivery. Deep knowledge of Payments products, particularly Liquidity and Account Solutions; UK Payments industry experience preferred. Experience managing multiple global teams and delivering high-quality business and client assurance testing. Strong governance expertise and ability to consolidate complex information for decision-making. Proven people management and technical leadership, with end-to-end understanding of technology delivery processes. Advanced AI and data-driven solution knowledge desirable; excellent stakeholder management and communication skills. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Macildowie Recruitment and Retention
Swadlincote, Derbyshire
Job Title: Product Specialist (open to Sales, Marketing or Procurement backgrounds) Location : Swadlincote, Derbyshire Salary: £30,000 - £35,000 (DOE) + Performance-related Bonus Working Hours : Monday to Thursday, 9:30am-4:00pm; 1pm finish on a Friday! Holiday : 29 days, rising to a maximum of 34 with service About the Role Macildowie are exclusively representing an established and rapidly-growing Manufacturer in their search for a permanent, full-time, Product Specialist . This is an exciting opportunity to join a forward-thinking business where you will play a crucial role in supporting product management, driving sales growth, and executing marketing strategies. In this role, you will be working closely with internal teams across sales, marketing, technical, and compliance, ensuring the company's products and services are aligned with market trends, customer needs, and regulatory standards. You will have the opportunity to support the product lifecycle while developing strong relationships with both internal and external stakeholders. Why This Company? Our client prides themselves on their innovation, dedication to excellence, and growth potential. As part of their team, you'll be given the opportunity to develop within a fast-paced, evolving environment. You will play a key role in shaping the future direction of the business while enjoying a competitive salary, performance-related bonus and competitive benefits package. If you are looking for an exciting challenge and a chance to make a real impact, this is an opportunity worth exploring. Key Responsibilities Assist the Product Manager in overseeing product management activities, ensuring that the product range meets market demands and customer expectations. Manage production forecasts and monitor stock levels, addressing slow-moving products to ensure optimal warehouse operations. Work with the Purchasing Team to ensure raw material stocks meet production and sales needs. Support the sales team by providing technical knowledge to assist in the promotion and sale of products. Provide ongoing product training to internal teams, enhancing their understanding of the company's product offerings. Collaborate with the technical and compliance teams to resolve any regulatory, packaging, or raw material issues, and communicate commercial impacts to the sales team. Coordinate and execute marketing campaigns, including social media, website updates, product promotions, and direct mail, working with the marketing and commercial teams. Conduct competitor product analysis and stay up-to-date with industry trends to identify product gaps and opportunities for improvement. Maintain and update product approvals and accreditations, both physically and digitally. Visit customer sites to offer consultative support, fostering stronger relationships and enhancing product offerings. Contribute to the marketing calendar, ensuring all promotional materials (both digital and printed) are aligned with sales strategies and optimised for effectiveness. Assist with New Product Development, using sales data to recommend product rationalisation strategies. Deputise for the Product Manager during periods of absence, handling customer complaints and investigating root causes. Represent the company at sales meetings, conferences, and exhibitions as required. Skills & Experience Background in product management, sales, or marketing, with a strong focus on technical support or commercial strategy. Strong commercial acumen and the ability to translate technical details into customer-facing benefits. Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams. Previous experience in a relevant sector is desirable, but transferable experience from other industries will be considered. Familiarity with stock forecasting, production planning, or supply chain management would be advantageous. Strong understanding of marketing strategies and experience managing digital campaigns. A proactive, adaptable attitude with a passion for continuous learning and career development. We are pleased to represent this client exclusively in this search and look forward to finding the right candidate (hopefully you) who will contribute to their continued success. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 24, 2026
Full time
Job Title: Product Specialist (open to Sales, Marketing or Procurement backgrounds) Location : Swadlincote, Derbyshire Salary: £30,000 - £35,000 (DOE) + Performance-related Bonus Working Hours : Monday to Thursday, 9:30am-4:00pm; 1pm finish on a Friday! Holiday : 29 days, rising to a maximum of 34 with service About the Role Macildowie are exclusively representing an established and rapidly-growing Manufacturer in their search for a permanent, full-time, Product Specialist . This is an exciting opportunity to join a forward-thinking business where you will play a crucial role in supporting product management, driving sales growth, and executing marketing strategies. In this role, you will be working closely with internal teams across sales, marketing, technical, and compliance, ensuring the company's products and services are aligned with market trends, customer needs, and regulatory standards. You will have the opportunity to support the product lifecycle while developing strong relationships with both internal and external stakeholders. Why This Company? Our client prides themselves on their innovation, dedication to excellence, and growth potential. As part of their team, you'll be given the opportunity to develop within a fast-paced, evolving environment. You will play a key role in shaping the future direction of the business while enjoying a competitive salary, performance-related bonus and competitive benefits package. If you are looking for an exciting challenge and a chance to make a real impact, this is an opportunity worth exploring. Key Responsibilities Assist the Product Manager in overseeing product management activities, ensuring that the product range meets market demands and customer expectations. Manage production forecasts and monitor stock levels, addressing slow-moving products to ensure optimal warehouse operations. Work with the Purchasing Team to ensure raw material stocks meet production and sales needs. Support the sales team by providing technical knowledge to assist in the promotion and sale of products. Provide ongoing product training to internal teams, enhancing their understanding of the company's product offerings. Collaborate with the technical and compliance teams to resolve any regulatory, packaging, or raw material issues, and communicate commercial impacts to the sales team. Coordinate and execute marketing campaigns, including social media, website updates, product promotions, and direct mail, working with the marketing and commercial teams. Conduct competitor product analysis and stay up-to-date with industry trends to identify product gaps and opportunities for improvement. Maintain and update product approvals and accreditations, both physically and digitally. Visit customer sites to offer consultative support, fostering stronger relationships and enhancing product offerings. Contribute to the marketing calendar, ensuring all promotional materials (both digital and printed) are aligned with sales strategies and optimised for effectiveness. Assist with New Product Development, using sales data to recommend product rationalisation strategies. Deputise for the Product Manager during periods of absence, handling customer complaints and investigating root causes. Represent the company at sales meetings, conferences, and exhibitions as required. Skills & Experience Background in product management, sales, or marketing, with a strong focus on technical support or commercial strategy. Strong commercial acumen and the ability to translate technical details into customer-facing benefits. Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams. Previous experience in a relevant sector is desirable, but transferable experience from other industries will be considered. Familiarity with stock forecasting, production planning, or supply chain management would be advantageous. Strong understanding of marketing strategies and experience managing digital campaigns. A proactive, adaptable attitude with a passion for continuous learning and career development. We are pleased to represent this client exclusively in this search and look forward to finding the right candidate (hopefully you) who will contribute to their continued success. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Our Data Team is looking for enthusiastic people to join their home-based team. So, if you have a flair for analysis and problem solving, possess great pensions knowledge or love manipulating data sets, why not develop your skills by providing a top service to clients by working in project delivery? The Data Team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. The Data Team provide a key role in implementation projects by using a variety of tools and techniques to migrate data to our HartLink system from other administration and payroll platforms, transforming the data to optimise operational efficiency. Job Description: What you'll be doing: Liaise with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Own and be responsible for performing ad-hoc or unusual Implementation data processes Support and develop junior team members, and manage junior resource for specific tasks Gather and interpret client requirements and processes, translate these into online solutions Undertake system demonstrations to existing clients Identify, collate and document scheme/product information Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments Undertake system configuration and data analysis Feed into project management activities including risk and issue identification and mitigation What we're looking for: Knowledge of pension schemes and can explain the difference between DB, DC, CARE and Annuities and how they are administered Advanced Microsoft Excel skills Experience of data migration including analysis of data requirements, data analysis, data mapping (from and to pension systems) and configuration Evidence of involvement in client-focused project delivery Strong communication skills Other desirable skills we look for: Knowledge of programming languages, such as SQL and Python What's in it for you? A competitive basic salary Working from home, with the optional use of Client offices Opportunity to progress your career 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Employee Assistance Programme resources to help manage stress and anxiety, offer direct access to counselling and practical advice on personal or work matters Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel & technology Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more Local Hero Awards and whiteboard nominations - Reward & recognise colleague achievements Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 24, 2026
Full time
Our Data Team is looking for enthusiastic people to join their home-based team. So, if you have a flair for analysis and problem solving, possess great pensions knowledge or love manipulating data sets, why not develop your skills by providing a top service to clients by working in project delivery? The Data Team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. The Data Team provide a key role in implementation projects by using a variety of tools and techniques to migrate data to our HartLink system from other administration and payroll platforms, transforming the data to optimise operational efficiency. Job Description: What you'll be doing: Liaise with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Own and be responsible for performing ad-hoc or unusual Implementation data processes Support and develop junior team members, and manage junior resource for specific tasks Gather and interpret client requirements and processes, translate these into online solutions Undertake system demonstrations to existing clients Identify, collate and document scheme/product information Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments Undertake system configuration and data analysis Feed into project management activities including risk and issue identification and mitigation What we're looking for: Knowledge of pension schemes and can explain the difference between DB, DC, CARE and Annuities and how they are administered Advanced Microsoft Excel skills Experience of data migration including analysis of data requirements, data analysis, data mapping (from and to pension systems) and configuration Evidence of involvement in client-focused project delivery Strong communication skills Other desirable skills we look for: Knowledge of programming languages, such as SQL and Python What's in it for you? A competitive basic salary Working from home, with the optional use of Client offices Opportunity to progress your career 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Employee Assistance Programme resources to help manage stress and anxiety, offer direct access to counselling and practical advice on personal or work matters Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel & technology Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more Local Hero Awards and whiteboard nominations - Reward & recognise colleague achievements Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
