Exciting opportunity for a Training Lead to join this global Energy company. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry's top professionals and leveraging the very latest technology. About The Role As the Training Lead you will report to the Business Change Management Lead and will be part of the Change & Engage team within the Programme. It is a key role on the programme, ensuring that the learning programme that goes beyond system training and equips users to adopt Veson IMOS and the bespoke tool, new end to end processes, and the associated changes in ways of working and behaviours. Responsibilities Apply a structured methodology to develop the overall Learning Approach and Plans for the programme. This includes the development of integrated learning pathways for all impacted audience groups across Trading & Supply (Crude, Products, Commercial Operations, Finance, Risk). Be responsible for working closely with the vendor to design and develop training materials based on requirements and needs, ensuring high quality learning packages; as well as creating bespoke training materials aligned to the development of the custom tool. Together with the Business Change Management Lead, assess any additional training resources who may be required to support the overall training effort. This could include third parties or trainers. Provide daily management, direction and oversight of these resources. Work closely with the Business Change Managers, Design lead, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements, ensuring that all changes to ways of working and new knowledge / capabilities are incorporated in the learning packages. Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model. Oversee the development of all learning related material and packages. This could include eLearning, classroom/virtual training, on the job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery. Identify effort and resources required to produce the material and submit necessary costings etc., working within budget. Develop, oversee and manage the training delivery schedule, including coordinating training invites, coordinate trainer allocation and availability, and manage the master schedule and associated aspects. Work with IT teams and other necessary stakeholders to ensure training and demo environments (systems) are set up and available for training delivery where required. Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge to be able to complete the necessary test scenarios. Provide quality control of all learning packages, ensuring consistency and high standards are met. Qualifications Proficient in transformational change and change management methods and their application, with emphasis on driving training and capability activities. Training Management experience with proven management/oversight and delivery skills. Industry experience within Energy or Commodities Trading highly beneficial. Strong knowledge and skills across the following disciplines: Learning Strategies, Approaches & Planning; Training Needs Analysis; Learning Design, Build & Execution; Competency & Knowledge Management; Train the Trainer; Training Scheduling and Logistics; Training Delivery; Learning Effectiveness Measurements. Likely to have an undergraduate degree and/or certification in Training Development or related field. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi cultural environment. You also need to be a self starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.
Jul 14, 2026
Full time
Exciting opportunity for a Training Lead to join this global Energy company. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry's top professionals and leveraging the very latest technology. About The Role As the Training Lead you will report to the Business Change Management Lead and will be part of the Change & Engage team within the Programme. It is a key role on the programme, ensuring that the learning programme that goes beyond system training and equips users to adopt Veson IMOS and the bespoke tool, new end to end processes, and the associated changes in ways of working and behaviours. Responsibilities Apply a structured methodology to develop the overall Learning Approach and Plans for the programme. This includes the development of integrated learning pathways for all impacted audience groups across Trading & Supply (Crude, Products, Commercial Operations, Finance, Risk). Be responsible for working closely with the vendor to design and develop training materials based on requirements and needs, ensuring high quality learning packages; as well as creating bespoke training materials aligned to the development of the custom tool. Together with the Business Change Management Lead, assess any additional training resources who may be required to support the overall training effort. This could include third parties or trainers. Provide daily management, direction and oversight of these resources. Work closely with the Business Change Managers, Design lead, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements, ensuring that all changes to ways of working and new knowledge / capabilities are incorporated in the learning packages. Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model. Oversee the development of all learning related material and packages. This could include eLearning, classroom/virtual training, on the job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery. Identify effort and resources required to produce the material and submit necessary costings etc., working within budget. Develop, oversee and manage the training delivery schedule, including coordinating training invites, coordinate trainer allocation and availability, and manage the master schedule and associated aspects. Work with IT teams and other necessary stakeholders to ensure training and demo environments (systems) are set up and available for training delivery where required. Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge to be able to complete the necessary test scenarios. Provide quality control of all learning packages, ensuring consistency and high standards are met. Qualifications Proficient in transformational change and change management methods and their application, with emphasis on driving training and capability activities. Training Management experience with proven management/oversight and delivery skills. Industry experience within Energy or Commodities Trading highly beneficial. Strong knowledge and skills across the following disciplines: Learning Strategies, Approaches & Planning; Training Needs Analysis; Learning Design, Build & Execution; Competency & Knowledge Management; Train the Trainer; Training Scheduling and Logistics; Training Delivery; Learning Effectiveness Measurements. Likely to have an undergraduate degree and/or certification in Training Development or related field. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi cultural environment. You also need to be a self starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.
Description Sagentia Innovation is a science led innovation consultancy supporting consumer and industrial organisations where innovation decisions are critical. With over 30 years experience, we work with R&D leaders and their teams to cut through complexity defining where to compete, which technologies to back, and how to progress product development with confidence click apply for full job details
Jul 14, 2026
Full time
Description Sagentia Innovation is a science led innovation consultancy supporting consumer and industrial organisations where innovation decisions are critical. With over 30 years experience, we work with R&D leaders and their teams to cut through complexity defining where to compete, which technologies to back, and how to progress product development with confidence click apply for full job details
Chainalysis in London is seeking a Senior Intelligence Analyst to deepen attribution for the most complex crypto-ecosystem components, designing AI-enabled automation to scale outputs. You will set analytic standards, shape data collection, and mentor analysts across a globally distributed team. You will contribute analyses feeding products and customers, while advancing Chainalysis certifications. You should bring elite aptitude, 5+ years in analytics, strong writing and communication, and
Jul 14, 2026
Full time
Chainalysis in London is seeking a Senior Intelligence Analyst to deepen attribution for the most complex crypto-ecosystem components, designing AI-enabled automation to scale outputs. You will set analytic standards, shape data collection, and mentor analysts across a globally distributed team. You will contribute analyses feeding products and customers, while advancing Chainalysis certifications. You should bring elite aptitude, 5+ years in analytics, strong writing and communication, and
Job Description If youre looking to take the next step in your finance career, we now have a fantastic opportunity for a Management Accountant / Finance Business Partner to join us on a permanent. Youll be reporting directly into the Senior Finance Business Partner and responsible for supporting the procurement and category management functions. This role will provide an appropriate balance of support, challenge and value add to deliver data-driven insights across product categories, industry penetration, and supplier performance. As a key business partner to the procurement teams, this role will focus on driving performance, price architecture, and category profitability through robust analytics and a deep understanding of market and industry trends. We are offering a hybrid working contract and you will be required to attend the Ashford office once per week so ideally you will be local to the office and comfortable Key Accountabilities & Responsibilities Working with the procurement function to develop category performance reporting and providing merchandising insights focusing on category-level revenue, margin, cost performance and spending across product ranges. Provide insights on range performance with detailed analysis on category sales to identify margin improvement opportunities. Category and industry penetration, identifying gaps and growth opportunities across customer segments Developing, analysing and maintaining a price laddering frameworks to ensure clear good-better-best positioning, ensuring competitiveness and identifying inconsistencies Analyse promotional activities, including return on investment and promotional success Providing insight into supplier trends and performance to support negotiations and strategic aims, focusing on funding support, cost moves and margin contribution and overall profitability and identifying growth opportunities Build robust data models to support category performance analysis, scenario planning and pricing decisions. Improving data quality, reporting and insights to provide a one view of truth to the merchandising function Project work as and when required Understanding the roles & responsibilities of the wider team to provide cover when required About you: Youll be a recently qualified accountant or a passed finalist, (CIMA, ACCA, ACA) currently operating as a Finance Business Partner, Management Account or Finance Analyst, looking to join a global organisation as part of your career development.We are looking for someone who has the confidence to deal with stakeholders at all levels across the business and to challenge decisions in a constructive way, offering solutions to any problems, always ensuring the best outcome is achieved. Using your finance knowledge and experience you will provide a vital service and partner closely with the team on risk and continuous improvement, so you must be able to hold a strong conversation with sound analytical insight. The ability to understand trends and results with a high level of competency in financial analysis and modelling is essential. An advanced level of Microsoft Excel is also required. Any working knowledge of SAP or Workday is advantageous. What youll receive: A competitive salary. Car Allowance of £5500 per annum Single Private Medical Cover Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Exclusive Discounts: Enjoy access to Sysco Perks, where youll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Real career opportunities - being part of Sysco, the worlds leading foodservice business, opens up a world of possibility. JBRP1_UKTJ
Jul 14, 2026
Full time
Job Description If youre looking to take the next step in your finance career, we now have a fantastic opportunity for a Management Accountant / Finance Business Partner to join us on a permanent. Youll be reporting directly into the Senior Finance Business Partner and responsible for supporting the procurement and category management functions. This role will provide an appropriate balance of support, challenge and value add to deliver data-driven insights across product categories, industry penetration, and supplier performance. As a key business partner to the procurement teams, this role will focus on driving performance, price architecture, and category profitability through robust analytics and a deep understanding of market and industry trends. We are offering a hybrid working contract and you will be required to attend the Ashford office once per week so ideally you will be local to the office and comfortable Key Accountabilities & Responsibilities Working with the procurement function to develop category performance reporting and providing merchandising insights focusing on category-level revenue, margin, cost performance and spending across product ranges. Provide insights on range performance with detailed analysis on category sales to identify margin improvement opportunities. Category and industry penetration, identifying gaps and growth opportunities across customer segments Developing, analysing and maintaining a price laddering frameworks to ensure clear good-better-best positioning, ensuring competitiveness and identifying inconsistencies Analyse promotional activities, including return on investment and promotional success Providing insight into supplier trends and performance to support negotiations and strategic aims, focusing on funding support, cost moves and margin contribution and overall profitability and identifying growth opportunities Build robust data models to support category performance analysis, scenario planning and pricing decisions. Improving data quality, reporting and insights to provide a one view of truth to the merchandising function Project work as and when required Understanding the roles & responsibilities of the wider team to provide cover when required About you: Youll be a recently qualified accountant or a passed finalist, (CIMA, ACCA, ACA) currently operating as a Finance Business Partner, Management Account or Finance Analyst, looking to join a global organisation as part of your career development.We are looking for someone who has the confidence to deal with stakeholders at all levels across the business and to challenge decisions in a constructive way, offering solutions to any problems, always ensuring the best outcome is achieved. Using your finance knowledge and experience you will provide a vital service and partner closely with the team on risk and continuous improvement, so you must be able to hold a strong conversation with sound analytical insight. The ability to understand trends and results with a high level of competency in financial analysis and modelling is essential. An advanced level of Microsoft Excel is also required. Any working knowledge of SAP or Workday is advantageous. What youll receive: A competitive salary. Car Allowance of £5500 per annum Single Private Medical Cover Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Exclusive Discounts: Enjoy access to Sysco Perks, where youll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Real career opportunities - being part of Sysco, the worlds leading foodservice business, opens up a world of possibility. JBRP1_UKTJ
IT Service Desk Analyst Salary: £30,255 Location: Remote with regular travel to Head Office in Downton, Wiltshire (minimum 1 day a week). Additional travel to UK locations within a working day is to be expected where required for the performance of duties. Absence from home overnight may be required on occasion. Hours: Full Time, 35hrs per week Contract: Permanent This is a varied and rewarding role for someone who enjoys solving problems, supporting people and contributing to practical service improvements in a charity with a clear purpose. About the Role As an IT Service Desk Analyst, you will be at the heart of the colleague technology experience, providing responsive 1st and 2nd line support and helping people get the best from the systems, devices and tools they rely on every day. You will take ownership of incidents and service requests from initial logging through to resolution or appropriate escalation, balancing technical troubleshooting with clear communication and excellent customer service. You will support a broad range of activity including hardware, software, Microsoft 365, user access, asset management, operational projects and service improvement. The role offers the chance to build strong knowledge of our organisation, contribute to better ways of working and play an important part in keeping our people connected, productive and supported. Provide high-quality 1st and 2nd line support, responding to colleague incidents and service requests in line with agreed procedures and service expectations. Take ownership of tickets from initial logging through to resolution or appropriate escalation, ensuring priorities are managed effectively and stakeholders are kept informed. Support joiners, movers and leavers processes, including user accounts, access permissions, hardware, software and accurate operational records. Maintain and update IT documentation, knowledge articles, asset records and support information to improve consistency and first-time resolution. Contribute to service improvement by identifying trends, recurring issues and opportunities to strengthen workflows, reporting and user guidance. Promote secure ways of working by following information security, data protection and approval processes, and escalating potential risks or incidents promptly. About You Are you someone who enjoys solving technical problems, supporting colleagues and taking ownership of work through to a clear outcome? Do you communicate confidently with people at different levels of technical understanding, stay calm under pressure and take pride in providing a professional, helpful service? If you have experience in an IT service desk or technical support environment, good working knowledge of Windows 11 and Microsoft 365, and the ability to prioritise, troubleshoot and escalate appropriately, we would love to hear from you. Experience with service desk tools, Active Directory or Entra ID, hardware troubleshooting, remote support, ITIL-aligned processes or supporting geographically dispersed colleagues would be especially valuable. About the Team You will join a friendly, knowledgeable and collaborative IT team that is focused on delivering reliable, practical and people-centred support. We work closely with colleagues across Help for Heroes, helping them use technology confidently so they can focus on supporting the Armed Forces community. The team values clear communication, shared knowledge, continuous improvement and a supportive approach to problem solving. This is a great opportunity to develop your technical skills, contribute ideas and make a visible difference to the way IT services are delivered across the charity. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days' annual leave plus 8 bank holidays, regardless of service - plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: Sunday 19th July 2026 (applications may be closed early if we receive a high number of strong applications). Interview Process: Competency-based interview, which will be held in person, on Monday 27th July 2026. We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
Jul 14, 2026
Full time
IT Service Desk Analyst Salary: £30,255 Location: Remote with regular travel to Head Office in Downton, Wiltshire (minimum 1 day a week). Additional travel to UK locations within a working day is to be expected where required for the performance of duties. Absence from home overnight may be required on occasion. Hours: Full Time, 35hrs per week Contract: Permanent This is a varied and rewarding role for someone who enjoys solving problems, supporting people and contributing to practical service improvements in a charity with a clear purpose. About the Role As an IT Service Desk Analyst, you will be at the heart of the colleague technology experience, providing responsive 1st and 2nd line support and helping people get the best from the systems, devices and tools they rely on every day. You will take ownership of incidents and service requests from initial logging through to resolution or appropriate escalation, balancing technical troubleshooting with clear communication and excellent customer service. You will support a broad range of activity including hardware, software, Microsoft 365, user access, asset management, operational projects and service improvement. The role offers the chance to build strong knowledge of our organisation, contribute to better ways of working and play an important part in keeping our people connected, productive and supported. Provide high-quality 1st and 2nd line support, responding to colleague incidents and service requests in line with agreed procedures and service expectations. Take ownership of tickets from initial logging through to resolution or appropriate escalation, ensuring priorities are managed effectively and stakeholders are kept informed. Support joiners, movers and leavers processes, including user accounts, access permissions, hardware, software and accurate operational records. Maintain and update IT documentation, knowledge articles, asset records and support information to improve consistency and first-time resolution. Contribute to service improvement by identifying trends, recurring issues and opportunities to strengthen workflows, reporting and user guidance. Promote secure ways of working by following information security, data protection and approval processes, and escalating potential risks or incidents promptly. About You Are you someone who enjoys solving technical problems, supporting colleagues and taking ownership of work through to a clear outcome? Do you communicate confidently with people at different levels of technical understanding, stay calm under pressure and take pride in providing a professional, helpful service? If you have experience in an IT service desk or technical support environment, good working knowledge of Windows 11 and Microsoft 365, and the ability to prioritise, troubleshoot and escalate appropriately, we would love to hear from you. Experience with service desk tools, Active Directory or Entra ID, hardware troubleshooting, remote support, ITIL-aligned processes or supporting geographically dispersed colleagues would be especially valuable. About the Team You will join a friendly, knowledgeable and collaborative IT team that is focused on delivering reliable, practical and people-centred support. We work closely with colleagues across Help for Heroes, helping them use technology confidently so they can focus on supporting the Armed Forces community. The team values clear communication, shared knowledge, continuous improvement and a supportive approach to problem solving. This is a great opportunity to develop your technical skills, contribute ideas and make a visible difference to the way IT services are delivered across the charity. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days' annual leave plus 8 bank holidays, regardless of service - plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: Sunday 19th July 2026 (applications may be closed early if we receive a high number of strong applications). Interview Process: Competency-based interview, which will be held in person, on Monday 27th July 2026. We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. In this role, you will help us use customer complaints as a driving force for change, translating deep insights into strategic opportunities for investment. As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data to spot patterns, identify why things go wrong, and create compelling visual narratives for stakeholders at all levels . While you will possess strong analytical capabilities to partner with our centralised Data Analysts, this is a highly collaborative role focused on turning data into impactful business actions. What you'll do Lead Insight Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage and enhance the complaints strategy, including associated risks and process controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally to deliver key regulatory reports. The skills and experience you need Essential Data Storytelling & Visualisation: Exceptional ability to build engaging presentations and use data visualisation to turn complex numbers into simple, compelling narratives. Analytical Expertise: Strong experience using both qualitative and quantitative analytical methods to evaluate large datasets and find root causes. Collaboration & Interpersonal Skills: A proven track record of fostering teamwork and collaborating effectively across diverse disciplines and organisational levels. Strategy & Process Improvement: Detail-oriented mindset with hands-on experience in strategy design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including Google Sheets and Google Slides). Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 14, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. In this role, you will help us use customer complaints as a driving force for change, translating deep insights into strategic opportunities for investment. As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data to spot patterns, identify why things go wrong, and create compelling visual narratives for stakeholders at all levels . While you will possess strong analytical capabilities to partner with our centralised Data Analysts, this is a highly collaborative role focused on turning data into impactful business actions. What you'll do Lead Insight Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage and enhance the complaints strategy, including associated risks and process controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally to deliver key regulatory reports. The skills and experience you need Essential Data Storytelling & Visualisation: Exceptional ability to build engaging presentations and use data visualisation to turn complex numbers into simple, compelling narratives. Analytical Expertise: Strong experience using both qualitative and quantitative analytical methods to evaluate large datasets and find root causes. Collaboration & Interpersonal Skills: A proven track record of fostering teamwork and collaborating effectively across diverse disciplines and organisational levels. Strategy & Process Improvement: Detail-oriented mindset with hands-on experience in strategy design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including Google Sheets and Google Slides). Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
# Senior Intelligence Analystat Chainalysis • London, United KingdomBack to jobs1. Home2. Jobs3. United Kingdom4. Senior Intelligence Analyst4h agoC Senior Intelligence AnalystChainalysis31Intelligence AnalysisFull-timeLondon, United Kingdom Visa RelocationApply Job Job DescriptionThe R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.Chainalysis data has helped solve some of the world's highest-profile criminal cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data - connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It's the intelligence data moat beneath every Chainalysis product, and what investigators and law enforcement rely on to follow the money and disrupt crime.As a Senior Intelligence Analyst, you'll deepen it at its hardest edges and act as a force multiplier for the team. You'll collect, analyze, and produce intelligence across the crypto-services ecosystem - but your real leverage is scale: you'll design the AI and automation that multiply the whole team's output, set the analytic standard, shape what we collect, and level up the analysts around you.Who you'll work withYou'll join a fast-moving, globally distributed team of analysts collaborating across time zones - async and in real time. We move fast, hold each other to a high bar, and back each other up across regions - and as a senior member, you'll help set that bar.In this role, you'll:- Own attribution for the most complex, high-stakes parts of the ecosystem, and set the standard for how it's done.- Design and lead the AI/automation that scales attribution across the team.- Shape collection strategy - what data we need and how we get it.- Mentor analysts and raise the team's tradecraft.- Contribute analyses and insights that feed our products and customers.- Become a certified cryptocurrency professional across all Chainalysis certifications.We're looking for candidates who have:- Elite potential and a proven track record - exceptional aptitude, judgment, and work ethic. This is a demanding, high-bar role, and you raise everyone around you.- 5+ years of strong analytic or investigative work, including leading hard problems end to end.- Strong research instincts and analytic rigor.- Initiative - you set the agenda: you see what the team should be working on and drive it.- Adaptability - comfortable with ambiguity and energized by a fast-moving space; the threats, the tech, and our tooling are always evolving.- AI-forward instincts - you build automation to scale your work and others'.- Comfort working with data; blockchain forensics experience a plus.- Excellent writing and communication.AI at ChainalysisAI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.About ChainalysisChainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.You belong here.At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here We can't wait to meet you. Skills Required analytical skills investigative skills AI/automation data analysis cryptocurrency forensics writing communication
Jul 14, 2026
Full time
# Senior Intelligence Analystat Chainalysis • London, United KingdomBack to jobs1. Home2. Jobs3. United Kingdom4. Senior Intelligence Analyst4h agoC Senior Intelligence AnalystChainalysis31Intelligence AnalysisFull-timeLondon, United Kingdom Visa RelocationApply Job Job DescriptionThe R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.Chainalysis data has helped solve some of the world's highest-profile criminal cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data - connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It's the intelligence data moat beneath every Chainalysis product, and what investigators and law enforcement rely on to follow the money and disrupt crime.As a Senior Intelligence Analyst, you'll deepen it at its hardest edges and act as a force multiplier for the team. You'll collect, analyze, and produce intelligence across the crypto-services ecosystem - but your real leverage is scale: you'll design the AI and automation that multiply the whole team's output, set the analytic standard, shape what we collect, and level up the analysts around you.Who you'll work withYou'll join a fast-moving, globally distributed team of analysts collaborating across time zones - async and in real time. We move fast, hold each other to a high bar, and back each other up across regions - and as a senior member, you'll help set that bar.In this role, you'll:- Own attribution for the most complex, high-stakes parts of the ecosystem, and set the standard for how it's done.- Design and lead the AI/automation that scales attribution across the team.- Shape collection strategy - what data we need and how we get it.- Mentor analysts and raise the team's tradecraft.- Contribute analyses and insights that feed our products and customers.- Become a certified cryptocurrency professional across all Chainalysis certifications.We're looking for candidates who have:- Elite potential and a proven track record - exceptional aptitude, judgment, and work ethic. This is a demanding, high-bar role, and you raise everyone around you.- 5+ years of strong analytic or investigative work, including leading hard problems end to end.- Strong research instincts and analytic rigor.- Initiative - you set the agenda: you see what the team should be working on and drive it.- Adaptability - comfortable with ambiguity and energized by a fast-moving space; the threats, the tech, and our tooling are always evolving.- AI-forward instincts - you build automation to scale your work and others'.- Comfort working with data; blockchain forensics experience a plus.- Excellent writing and communication.AI at ChainalysisAI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.About ChainalysisChainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.You belong here.At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here We can't wait to meet you. Skills Required analytical skills investigative skills AI/automation data analysis cryptocurrency forensics writing communication
Job Description If youre looking to take the next step in your finance career, we now have a fantastic opportunity for a Management Accountant / Finance Business Partner to join us on a permanent. Youll be reporting directly into the Senior Finance Business Partner and responsible for supporting the procurement and category management functions. This role will provide an appropriate balance of support, challenge and value add to deliver data-driven insights across product categories, industry penetration, and supplier performance. As a key business partner to the procurement teams, this role will focus on driving performance, price architecture, and category profitability through robust analytics and a deep understanding of market and industry trends. We are offering a hybrid working contract and you will be required to attend the Ashford office once per week so ideally you will be local to the office and comfortable Key Accountabilities & Responsibilities Working with the procurement function to develop category performance reporting and providing merchandising insights focusing on category-level revenue, margin, cost performance and spending across product ranges. Provide insights on range performance with detailed analysis on category sales to identify margin improvement opportunities. Category and industry penetration, identifying gaps and growth opportunities across customer segments Developing, analysing and maintaining a price laddering frameworks to ensure clear good-better-best positioning, ensuring competitiveness and identifying inconsistencies Analyse promotional activities, including return on investment and promotional success Providing insight into supplier trends and performance to support negotiations and strategic aims, focusing on funding support, cost moves and margin contribution and overall profitability and identifying growth opportunities Build robust data models to support category performance analysis, scenario planning and pricing decisions. Improving data quality, reporting and insights to provide a one view of truth to the merchandising function Project work as and when required Understanding the roles & responsibilities of the wider team to provide cover when required About you: Youll be a recently qualified accountant or a passed finalist, (CIMA, ACCA, ACA) currently operating as a Finance Business Partner, Management Account or Finance Analyst, looking to join a global organisation as part of your career development.We are looking for someone who has the confidence to deal with stakeholders at all levels across the business and to challenge decisions in a constructive way, offering solutions to any problems, always ensuring the best outcome is achieved. Using your finance knowledge and experience you will provide a vital service and partner closely with the team on risk and continuous improvement, so you must be able to hold a strong conversation with sound analytical insight. The ability to understand trends and results with a high level of competency in financial analysis and modelling is essential. An advanced level of Microsoft Excel is also required. Any working knowledge of SAP or Workday is advantageous. What youll receive: A competitive salary. Car Allowance of £5500 per annum Single Private Medical Cover Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Exclusive Discounts: Enjoy access to Sysco Perks, where youll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Real career opportunities - being part of Sysco, the worlds leading foodservice business, opens up a world of possibility. JBRP1_UKTJ
Jul 14, 2026
Full time
Job Description If youre looking to take the next step in your finance career, we now have a fantastic opportunity for a Management Accountant / Finance Business Partner to join us on a permanent. Youll be reporting directly into the Senior Finance Business Partner and responsible for supporting the procurement and category management functions. This role will provide an appropriate balance of support, challenge and value add to deliver data-driven insights across product categories, industry penetration, and supplier performance. As a key business partner to the procurement teams, this role will focus on driving performance, price architecture, and category profitability through robust analytics and a deep understanding of market and industry trends. We are offering a hybrid working contract and you will be required to attend the Ashford office once per week so ideally you will be local to the office and comfortable Key Accountabilities & Responsibilities Working with the procurement function to develop category performance reporting and providing merchandising insights focusing on category-level revenue, margin, cost performance and spending across product ranges. Provide insights on range performance with detailed analysis on category sales to identify margin improvement opportunities. Category and industry penetration, identifying gaps and growth opportunities across customer segments Developing, analysing and maintaining a price laddering frameworks to ensure clear good-better-best positioning, ensuring competitiveness and identifying inconsistencies Analyse promotional activities, including return on investment and promotional success Providing insight into supplier trends and performance to support negotiations and strategic aims, focusing on funding support, cost moves and margin contribution and overall profitability and identifying growth opportunities Build robust data models to support category performance analysis, scenario planning and pricing decisions. Improving data quality, reporting and insights to provide a one view of truth to the merchandising function Project work as and when required Understanding the roles & responsibilities of the wider team to provide cover when required About you: Youll be a recently qualified accountant or a passed finalist, (CIMA, ACCA, ACA) currently operating as a Finance Business Partner, Management Account or Finance Analyst, looking to join a global organisation as part of your career development.We are looking for someone who has the confidence to deal with stakeholders at all levels across the business and to challenge decisions in a constructive way, offering solutions to any problems, always ensuring the best outcome is achieved. Using your finance knowledge and experience you will provide a vital service and partner closely with the team on risk and continuous improvement, so you must be able to hold a strong conversation with sound analytical insight. The ability to understand trends and results with a high level of competency in financial analysis and modelling is essential. An advanced level of Microsoft Excel is also required. Any working knowledge of SAP or Workday is advantageous. What youll receive: A competitive salary. Car Allowance of £5500 per annum Single Private Medical Cover Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Exclusive Discounts: Enjoy access to Sysco Perks, where youll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Real career opportunities - being part of Sysco, the worlds leading foodservice business, opens up a world of possibility. JBRP1_UKTJ
Pure Resourcing Solutions Limited
Crays Hill, Essex
We're seeking a commercially minded and analytical professional to drive performance, revenue optimisation and business insight across a diverse portfolio of products and services. Working closely with senior stakeholders, you will use data, forecasting and commercial analysis to identify growth opportunities, optimise pricing strategies and support strategic decision-making. This role combines revenue management, financial modelling, commercial analytics and business partnering, making it an excellent opportunity for someone who enjoys translating complex data into actionable recommendations that improve profitability and customer value. Key Responsibilities Drive revenue optimisation by analysing pricing, yield, customer demand and commercial performance to identify opportunities that maximise profitability. Develop and maintain robust forecasting models, scenario planning tools and business performance analyses to support strategic and operational decision-making. Deliver actionable commercial insights across multiple revenue streams, identifying trends, opportunities and risks. Produce and maintain accurate dashboards, KPIs and reporting frameworks that enable data-driven executive decisions. Partner with stakeholders across Finance, Commercial, Operations and other business functions to evaluate performance and uncover growth opportunities. Support the development of pricing, product and process improvements that enhance commercial outcomes and customer experience. Monitor business performance against targets, providing recommendations and interventions to improve results. Present clear and concise performance updates and strategic recommendations to senior leadership teams. Candidate Profile Experience in commercial analysis, revenue management, business performance, pricing, financial planning or a related discipline. Strong analytical and modelling capability with advanced Excel and data visualisation skills. Ability to interpret complex datasets and translate findings into practical commercial actions. Experience working cross-functionally and influencing stakeholders at multiple levels. Commercially astute with a strong understanding of revenue drivers, profitability and business performance. Comfortable operating in a fast-paced environment where priorities and opportunities evolve.
Jul 14, 2026
Full time
We're seeking a commercially minded and analytical professional to drive performance, revenue optimisation and business insight across a diverse portfolio of products and services. Working closely with senior stakeholders, you will use data, forecasting and commercial analysis to identify growth opportunities, optimise pricing strategies and support strategic decision-making. This role combines revenue management, financial modelling, commercial analytics and business partnering, making it an excellent opportunity for someone who enjoys translating complex data into actionable recommendations that improve profitability and customer value. Key Responsibilities Drive revenue optimisation by analysing pricing, yield, customer demand and commercial performance to identify opportunities that maximise profitability. Develop and maintain robust forecasting models, scenario planning tools and business performance analyses to support strategic and operational decision-making. Deliver actionable commercial insights across multiple revenue streams, identifying trends, opportunities and risks. Produce and maintain accurate dashboards, KPIs and reporting frameworks that enable data-driven executive decisions. Partner with stakeholders across Finance, Commercial, Operations and other business functions to evaluate performance and uncover growth opportunities. Support the development of pricing, product and process improvements that enhance commercial outcomes and customer experience. Monitor business performance against targets, providing recommendations and interventions to improve results. Present clear and concise performance updates and strategic recommendations to senior leadership teams. Candidate Profile Experience in commercial analysis, revenue management, business performance, pricing, financial planning or a related discipline. Strong analytical and modelling capability with advanced Excel and data visualisation skills. Ability to interpret complex datasets and translate findings into practical commercial actions. Experience working cross-functionally and influencing stakeholders at multiple levels. Commercially astute with a strong understanding of revenue drivers, profitability and business performance. Comfortable operating in a fast-paced environment where priorities and opportunities evolve.
Business Analyst / Product Manager -Equities, ETF's, Fixed Income, Structured Products An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst/Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading / Exchange Connectivity with any ETF's, Fixed Income, Futures & Options and FX beneficial, ideally, you'll also have a strong Technical Understanding. IF YOU DON'T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: Currently working as a BA for a Bank / Brokerage House Ex-Trader/Broker with some knowledge of IT. Account Managers or Functional Support role at an ISV/Trading Software vendor. Trader Support/Settlements background. IT Support with an interest in the markets/excellent business knowledge. The role will cover a number of the company's different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project life cycle from the initial Business Analysis and Functional Requirement Gathering to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions. Constantly reviewing Trading Systems and client needs to see where functionality can be improved Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and size in parallel Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution. Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks. Using tools such as MS Project to manage forecast Essential Skills: In depth knowledge of financial markets, ideally Equities with Fixed Income, ETF's Futures & FX advantageous Demonstratable experience as a Business Analyst / Product Manager delivering trading solutions within a Fixed Income/Equities trading environment Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics. Some knowledge of IT including Windows/Linux and general networking Good understanding of networking (TCP and UDP) and multicast data delivery Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: Understanding of ultra-low latency distributed computing environments. Familiarity with FIX trading protocol and market data systems. Understanding of traditional and on-premises physical infrastructure and distributed server architectures running on Linux. Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems. Familiarity with cloud technology - AWS and or Azure Reasonable knowledge of Databases - SQL Server/Oracle - including performance issues Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION/Patsystems, Trayport. Exchange Connectivity - ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support/Troubleshooting of FIX Logs/Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Good understanding of full trade life cycle Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: High attention to detail with a technical focus Excellent verbal and client facing skills Collaborative Analytical and problem-solving attitude Strong organisational and time management skills Microsoft Office Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: 25 days of annual leave Private Medical insurance Flexible working Pension Discretionary bonus Employee equity participation schemes Regular external training There is a broad salary range as candidates at all levels will be considered.
Jul 14, 2026
Full time
Business Analyst / Product Manager -Equities, ETF's, Fixed Income, Structured Products An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst/Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading / Exchange Connectivity with any ETF's, Fixed Income, Futures & Options and FX beneficial, ideally, you'll also have a strong Technical Understanding. IF YOU DON'T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: Currently working as a BA for a Bank / Brokerage House Ex-Trader/Broker with some knowledge of IT. Account Managers or Functional Support role at an ISV/Trading Software vendor. Trader Support/Settlements background. IT Support with an interest in the markets/excellent business knowledge. The role will cover a number of the company's different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project life cycle from the initial Business Analysis and Functional Requirement Gathering to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions. Constantly reviewing Trading Systems and client needs to see where functionality can be improved Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and size in parallel Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution. Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks. Using tools such as MS Project to manage forecast Essential Skills: In depth knowledge of financial markets, ideally Equities with Fixed Income, ETF's Futures & FX advantageous Demonstratable experience as a Business Analyst / Product Manager delivering trading solutions within a Fixed Income/Equities trading environment Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics. Some knowledge of IT including Windows/Linux and general networking Good understanding of networking (TCP and UDP) and multicast data delivery Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: Understanding of ultra-low latency distributed computing environments. Familiarity with FIX trading protocol and market data systems. Understanding of traditional and on-premises physical infrastructure and distributed server architectures running on Linux. Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems. Familiarity with cloud technology - AWS and or Azure Reasonable knowledge of Databases - SQL Server/Oracle - including performance issues Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION/Patsystems, Trayport. Exchange Connectivity - ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support/Troubleshooting of FIX Logs/Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Good understanding of full trade life cycle Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: High attention to detail with a technical focus Excellent verbal and client facing skills Collaborative Analytical and problem-solving attitude Strong organisational and time management skills Microsoft Office Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: 25 days of annual leave Private Medical insurance Flexible working Pension Discretionary bonus Employee equity participation schemes Regular external training There is a broad salary range as candidates at all levels will be considered.
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!Senior Customer Success Manager - LeadDue to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises.OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises.What You Will DoResponsible for managing high touch accounts helping increase product adoption and expansions. There is also a requirement to renew contracts that are allocated. The vertical markets we work in are variable so exposure to different industries is an advantageOnboard new customersEducate the customer on OutSystems' best practices, resources and training materialsMaintain communication with your customers to ensure success in their development and identify bottlenecks earlyBe a key player of a growing global Customer Success team managing a large customer base and important initiativesProvide business, and product knowledge and develop/execute effective success plans to drive customer outcomesEducate customers on how existing and new product features/functionality will contribute to the growth of their businessWork cross-functionally with multiple OutSystems teams to manage escalations, remove blockers and ensure customers can adopt and maximise utilisation of our platformBe an advocate for your customers - identifying and quantifying the key factors for Customer Success and then communicating them effectively to drive the solutions provided by OutSystems.Bring intelligent and relevant product feedback and recommendations from customers back to the Product Management teamGather insights and data regarding consumption, trends and risk factors.Be innovative and make an impact: on your customers, on your team, and on the companyManage a large customer base efficiently and effectivelyIncreasing executive ability into your customer base, broaden contacts and build championsQualificationsBachelor's Degree (or equivalent) or higher5+ years experience in a customer facing services roles such as Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional ServicesProven ability to multi-task and adapt to constant changeAbility to gather and analyse data and apply to your account management strategiesProven ability to consistently deliver projects, drive successful technical programs, and manage technical accountsExperience working with a technical customer base and/or corporate IT projects and processesProven ability to influence people internally and externally to drive outcomesA highly qualitative approach to understanding, measuring, and forecasting Customer behavior and revenueThe ability to work with distributed teams, across geos and culturesDetail oriented and well organised. Able to work with minimal supervision and very effective at managing timeSFDC/Gainsight experience preferableMore about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.What do we have to offer you?A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.
Jul 14, 2026
Full time
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!Senior Customer Success Manager - LeadDue to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises.OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises.What You Will DoResponsible for managing high touch accounts helping increase product adoption and expansions. There is also a requirement to renew contracts that are allocated. The vertical markets we work in are variable so exposure to different industries is an advantageOnboard new customersEducate the customer on OutSystems' best practices, resources and training materialsMaintain communication with your customers to ensure success in their development and identify bottlenecks earlyBe a key player of a growing global Customer Success team managing a large customer base and important initiativesProvide business, and product knowledge and develop/execute effective success plans to drive customer outcomesEducate customers on how existing and new product features/functionality will contribute to the growth of their businessWork cross-functionally with multiple OutSystems teams to manage escalations, remove blockers and ensure customers can adopt and maximise utilisation of our platformBe an advocate for your customers - identifying and quantifying the key factors for Customer Success and then communicating them effectively to drive the solutions provided by OutSystems.Bring intelligent and relevant product feedback and recommendations from customers back to the Product Management teamGather insights and data regarding consumption, trends and risk factors.Be innovative and make an impact: on your customers, on your team, and on the companyManage a large customer base efficiently and effectivelyIncreasing executive ability into your customer base, broaden contacts and build championsQualificationsBachelor's Degree (or equivalent) or higher5+ years experience in a customer facing services roles such as Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional ServicesProven ability to multi-task and adapt to constant changeAbility to gather and analyse data and apply to your account management strategiesProven ability to consistently deliver projects, drive successful technical programs, and manage technical accountsExperience working with a technical customer base and/or corporate IT projects and processesProven ability to influence people internally and externally to drive outcomesA highly qualitative approach to understanding, measuring, and forecasting Customer behavior and revenueThe ability to work with distributed teams, across geos and culturesDetail oriented and well organised. Able to work with minimal supervision and very effective at managing timeSFDC/Gainsight experience preferableMore about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.What do we have to offer you?A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.
Commercial Finance Analyst Staffordshire Hybrid Working (3 Days Office / 2 Days Home) £35,000 - £45,000 + Study Support (if required) Axon Moore are delighted to be partnering with a successful private equity-backed business in Staffordshire to recruit a Commercial Finance Analyst.Reporting to the Commercial Finance Lead, you will provide the business with a commercial viewpoint of the financials. This includes reporting revenue and stock holdings, along with cost reporting to enable the business to review expenditure and understand the key drivers behind performance. You will review efficiencies, provide insightful analysis to management and support the business with ad hoc reporting and projects.This is an excellent opportunity for a finance professional seeking broad exposure across commercial reporting, forecasting, business partnering and strategic projects within a growing business environment.The RoleResponsibilities will include: Monthly and annual sales reporting, including analysis by country, product and sales team performance, plus additional ad hoc reporting Monthly cashflow reporting and analysis Cost reporting for Manufacturing and R&D, including variance analysis to budget and operational performance analysis Group budgeting and forecasting Ad hoc project work supporting business growth and future M&A activity Acting as the Epicor, FastClose and Power BI custodian Development of reports and continuous improvement of procedures Assisting with reporting to senior leaders and business stakeholders Supporting external audit requirements The CandidateWe are keen to speak with candidates who can demonstrate: Experience in a Finance Analyst, Commercial Finance, Management Accounting or similar finance role Strong analytical and reporting skills Experience producing budgets, forecasts and variance analysis Advanced Excel skills, with Power BI experience highly desirable Experience using ERP systems, ideally Epicor Strong communication and stakeholder management skills A proactive approach with a focus on continuous improvement Part-qualified ACCA, CIMA or ACA candidates, or those looking to commence professional studies What's on Offer? Salary of £35,000 - £45,000 Study support available if required Hybrid working pattern of 3 days per week in the office Exposure to senior leaders and key business stakeholders Involvement in strategic projects, including future M&A activity Opportunity to join a successful private equity-backed business INDFIN
Jul 13, 2026
Full time
Commercial Finance Analyst Staffordshire Hybrid Working (3 Days Office / 2 Days Home) £35,000 - £45,000 + Study Support (if required) Axon Moore are delighted to be partnering with a successful private equity-backed business in Staffordshire to recruit a Commercial Finance Analyst.Reporting to the Commercial Finance Lead, you will provide the business with a commercial viewpoint of the financials. This includes reporting revenue and stock holdings, along with cost reporting to enable the business to review expenditure and understand the key drivers behind performance. You will review efficiencies, provide insightful analysis to management and support the business with ad hoc reporting and projects.This is an excellent opportunity for a finance professional seeking broad exposure across commercial reporting, forecasting, business partnering and strategic projects within a growing business environment.The RoleResponsibilities will include: Monthly and annual sales reporting, including analysis by country, product and sales team performance, plus additional ad hoc reporting Monthly cashflow reporting and analysis Cost reporting for Manufacturing and R&D, including variance analysis to budget and operational performance analysis Group budgeting and forecasting Ad hoc project work supporting business growth and future M&A activity Acting as the Epicor, FastClose and Power BI custodian Development of reports and continuous improvement of procedures Assisting with reporting to senior leaders and business stakeholders Supporting external audit requirements The CandidateWe are keen to speak with candidates who can demonstrate: Experience in a Finance Analyst, Commercial Finance, Management Accounting or similar finance role Strong analytical and reporting skills Experience producing budgets, forecasts and variance analysis Advanced Excel skills, with Power BI experience highly desirable Experience using ERP systems, ideally Epicor Strong communication and stakeholder management skills A proactive approach with a focus on continuous improvement Part-qualified ACCA, CIMA or ACA candidates, or those looking to commence professional studies What's on Offer? Salary of £35,000 - £45,000 Study support available if required Hybrid working pattern of 3 days per week in the office Exposure to senior leaders and key business stakeholders Involvement in strategic projects, including future M&A activity Opportunity to join a successful private equity-backed business INDFIN
About the role As a Strategic Analyst, you will produce high-quality analytical products that inform long-term planning and strategic development across the organisation. You will interpret and analyse a wide range of information including data, intelligence, environmental scanning, capability and capacity to identify organisational threat, harm and risk and provide a robust evidence base for sen click apply for full job details
Jul 13, 2026
Contractor
About the role As a Strategic Analyst, you will produce high-quality analytical products that inform long-term planning and strategic development across the organisation. You will interpret and analyse a wide range of information including data, intelligence, environmental scanning, capability and capacity to identify organisational threat, harm and risk and provide a robust evidence base for sen click apply for full job details
Business Analyst Start Date: ASAP Contract: Full Time, Temporary, 3Months+ Location: Castleford Hourly Rate: £17.85ph - £24.77ph Pertemps Network Group are currently recruiting for a Business Analyst to join the Connections Design team on behalf of a leading UK energy network organisation. This is an exciting opportunity to join a business that plays a key role in keeping millions of homes and businesses connected, while supporting the transition towards a more sustainable energy future. As a Business Analyst, you will provide support to the Connections Design team by analysing and improving business processes, reporting methods, and operational controls. You will work closely with managers and key stakeholders to identify areas for improvement, support change initiatives, and help deliver efficient and effective ways of working. The successful candidate will be organised, analytical, and confident working with teams across the business. You will have the ability to review processes, identify opportunities for improvement, and contribute to delivering a high-quality service for customers and stakeholders. Key Responsibilities: Review and assess delivery performance within the Connections Design team, identifying opportunities to improve processes, efficiency, and overall business performance. Support the management and coordination of key business controls, including risk management, audit requirements, and compliance activities. Assist with the development and implementation of Local Work Plans (LWPs) to support team objectives and business priorities. Monitor and report on key performance indicators (KPIs) to ensure company and regulatory targets are achieved, working closely with the Commercial Quality Assurance team. Take ownership of business processes, providing regular performance updates through weekly, monthly, and quarterly reporting, highlighting areas requiring improvement or additional focus. Prepare and coordinate meeting documentation, including agendas, action logs, and progress updates to ensure key deliverables are tracked and completed on time. Support the production of management information by coordinating input from teams across the business for both routine and ad-hoc reporting requirements. Ensure compliance with the Interactivity Code of Practice by managing updates, monitoring activity, and maintaining accurate records for LV/HV schemes, while supporting collaboration with Design Teams and Commercial teams on EHV schemes where required. Key Skills and Experience: Strong IT skills with the ability to use business systems, reporting tools, and Microsoft Office applications effectively. Confident in facilitating meetings, leading discussions, and working with a range of stakeholders to achieve agreed objectives. Strong analytical skills with the ability to interpret performance data, identify trends, and use insights to support business decisions. A logical and structured approach to problem-solving, with the ability to assess information, manage risks, and recommend effective solutions. Excellent written and verbal communication skills, with the ability to produce clear reports and present information to a range of audiences. Good financial awareness, with the ability to understand and interpret financial information where required. Ability to work independently, carry out analysis, and identify opportunities for improvement with minimal supervision. Experience of reviewing data and information to identify potential issues, trends, and areas requiring action. Ability to work effectively under pressure while remaining organised, focused, and professional. Qualifications and Experience Essential: Degree level qualification (or equivalent experience) in a relevant discipline, such as mathematics, business analysis, data analysis, or a related field. Strong working knowledge of Microsoft Office applications, particularly Excel and reporting tools. Previous experience working in a Business Analyst role or a similar analytical position. Strong analytical skills with the ability to gather, manipulate, and interpret data to support business decisions. Ability to turn complex data into clear insights, identify trends, assess performance, and highlight opportunities for improvement. Experience using analytical techniques, including statistical analysis, to support decision-making. Desirable: Experience using SQL or other data analysis tools. Project management experience or an understanding of project delivery processes. Knowledge of financial accounting principles and financial reporting. Experience working within a regulated industry or environment. Familiarity with financial and project management systems. Understanding of regulatory requirements, business models, and key financial performance measures. Experience analysing and explaining financial variations and performance changes. This is a fantastic opportunity for a Business Analyst looking to develop their career within a forward-thinking organisation. If you have the skills and experience, we're looking for please contact Cathryn Smedley on .
Jul 13, 2026
Full time
Business Analyst Start Date: ASAP Contract: Full Time, Temporary, 3Months+ Location: Castleford Hourly Rate: £17.85ph - £24.77ph Pertemps Network Group are currently recruiting for a Business Analyst to join the Connections Design team on behalf of a leading UK energy network organisation. This is an exciting opportunity to join a business that plays a key role in keeping millions of homes and businesses connected, while supporting the transition towards a more sustainable energy future. As a Business Analyst, you will provide support to the Connections Design team by analysing and improving business processes, reporting methods, and operational controls. You will work closely with managers and key stakeholders to identify areas for improvement, support change initiatives, and help deliver efficient and effective ways of working. The successful candidate will be organised, analytical, and confident working with teams across the business. You will have the ability to review processes, identify opportunities for improvement, and contribute to delivering a high-quality service for customers and stakeholders. Key Responsibilities: Review and assess delivery performance within the Connections Design team, identifying opportunities to improve processes, efficiency, and overall business performance. Support the management and coordination of key business controls, including risk management, audit requirements, and compliance activities. Assist with the development and implementation of Local Work Plans (LWPs) to support team objectives and business priorities. Monitor and report on key performance indicators (KPIs) to ensure company and regulatory targets are achieved, working closely with the Commercial Quality Assurance team. Take ownership of business processes, providing regular performance updates through weekly, monthly, and quarterly reporting, highlighting areas requiring improvement or additional focus. Prepare and coordinate meeting documentation, including agendas, action logs, and progress updates to ensure key deliverables are tracked and completed on time. Support the production of management information by coordinating input from teams across the business for both routine and ad-hoc reporting requirements. Ensure compliance with the Interactivity Code of Practice by managing updates, monitoring activity, and maintaining accurate records for LV/HV schemes, while supporting collaboration with Design Teams and Commercial teams on EHV schemes where required. Key Skills and Experience: Strong IT skills with the ability to use business systems, reporting tools, and Microsoft Office applications effectively. Confident in facilitating meetings, leading discussions, and working with a range of stakeholders to achieve agreed objectives. Strong analytical skills with the ability to interpret performance data, identify trends, and use insights to support business decisions. A logical and structured approach to problem-solving, with the ability to assess information, manage risks, and recommend effective solutions. Excellent written and verbal communication skills, with the ability to produce clear reports and present information to a range of audiences. Good financial awareness, with the ability to understand and interpret financial information where required. Ability to work independently, carry out analysis, and identify opportunities for improvement with minimal supervision. Experience of reviewing data and information to identify potential issues, trends, and areas requiring action. Ability to work effectively under pressure while remaining organised, focused, and professional. Qualifications and Experience Essential: Degree level qualification (or equivalent experience) in a relevant discipline, such as mathematics, business analysis, data analysis, or a related field. Strong working knowledge of Microsoft Office applications, particularly Excel and reporting tools. Previous experience working in a Business Analyst role or a similar analytical position. Strong analytical skills with the ability to gather, manipulate, and interpret data to support business decisions. Ability to turn complex data into clear insights, identify trends, assess performance, and highlight opportunities for improvement. Experience using analytical techniques, including statistical analysis, to support decision-making. Desirable: Experience using SQL or other data analysis tools. Project management experience or an understanding of project delivery processes. Knowledge of financial accounting principles and financial reporting. Experience working within a regulated industry or environment. Familiarity with financial and project management systems. Understanding of regulatory requirements, business models, and key financial performance measures. Experience analysing and explaining financial variations and performance changes. This is a fantastic opportunity for a Business Analyst looking to develop their career within a forward-thinking organisation. If you have the skills and experience, we're looking for please contact Cathryn Smedley on .
About SEGA SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly. At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA. Role Summary We are looking for an experienced Head of Total Reward to join us on a 15 month maternity cover contract. Reporting into the VP, HR, this role will operate as the senior Reward lead for the organisation. You will be comfortable working autonomously and with ambiguity, using your knowledge and experience to continue progressing the development of our central Total Reward function which provides expert guidance and support to our European business of 1,300 employees. Key Responsibilities Provide expert guidance across the areas that make up Total Reward at SEGA: compensation, benefits and payroll Lead, coach and develop a small team of three (our Payroll & Benefits Manager, Compensation Manager and Total Reward Analyst) Own governance of our SEGA Job Architecture, identifying areas for improvement and embedding it in both Total Reward and HR processes Review, develop, improve and document processes and practices across Total Reward Lead on pay transparency initiatives, particularly with respect to the EU Pay Transparency Directive Embed the Total Reward function within the business, partnering with senior leadership and HR leadership to provide guidance on reward best practices Foster strong collaboration with the wider Central HR teams (HR Systems, HR Operations, Learning & Development) and Finance teams to improve reward processes and decision making Accountable for our cyclical reward processes, including the annual compensation planning cycles, bonus cycles, benefits renewals, UK Gender Pay Gap Reporting, benchmarking submissions and more Ensure high quality execution of all cyclical and BAU processes throughout the team Knowledge, Skills and Experience Strong attention to detail, highly analytical and highly organised Professionally qualified (e.g. CIPD, CIPP or equivalent) Strong knowledge of compensation, benefits and payroll practices Knowledge and understanding of the EU Pay Transparency Directive Previous experience building out a Total Reward function Previous experience working in the gaming or technology industry Previous experience managing in house and international payrolls Previous experience working with our external benchmarking providers (Croner, Radford and Willis Towers Watson) and job evaluation methodology (Mercer IPE) Previous experience working with Workday HRIS systems Benefits Comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme Competitive salaries and a fantastic bonus scheme Flexible working hours Wellness programmes: access to discounted gym membership, ride to work scheme, workout area, bootcamps, weekly yoga classes and in house massage therapy Gaming opportunities: lunchtime gaming sessions in our games lounge, Club SEGA, regular gaming tournaments and free SEGA games on Steam Regular lunch & learn sessions, company updates at venues in Central London and Christmas parties Access to fresh fruit and cereal every single day All applicants are welcome!
Jul 13, 2026
Full time
About SEGA SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly. At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA. Role Summary We are looking for an experienced Head of Total Reward to join us on a 15 month maternity cover contract. Reporting into the VP, HR, this role will operate as the senior Reward lead for the organisation. You will be comfortable working autonomously and with ambiguity, using your knowledge and experience to continue progressing the development of our central Total Reward function which provides expert guidance and support to our European business of 1,300 employees. Key Responsibilities Provide expert guidance across the areas that make up Total Reward at SEGA: compensation, benefits and payroll Lead, coach and develop a small team of three (our Payroll & Benefits Manager, Compensation Manager and Total Reward Analyst) Own governance of our SEGA Job Architecture, identifying areas for improvement and embedding it in both Total Reward and HR processes Review, develop, improve and document processes and practices across Total Reward Lead on pay transparency initiatives, particularly with respect to the EU Pay Transparency Directive Embed the Total Reward function within the business, partnering with senior leadership and HR leadership to provide guidance on reward best practices Foster strong collaboration with the wider Central HR teams (HR Systems, HR Operations, Learning & Development) and Finance teams to improve reward processes and decision making Accountable for our cyclical reward processes, including the annual compensation planning cycles, bonus cycles, benefits renewals, UK Gender Pay Gap Reporting, benchmarking submissions and more Ensure high quality execution of all cyclical and BAU processes throughout the team Knowledge, Skills and Experience Strong attention to detail, highly analytical and highly organised Professionally qualified (e.g. CIPD, CIPP or equivalent) Strong knowledge of compensation, benefits and payroll practices Knowledge and understanding of the EU Pay Transparency Directive Previous experience building out a Total Reward function Previous experience working in the gaming or technology industry Previous experience managing in house and international payrolls Previous experience working with our external benchmarking providers (Croner, Radford and Willis Towers Watson) and job evaluation methodology (Mercer IPE) Previous experience working with Workday HRIS systems Benefits Comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme Competitive salaries and a fantastic bonus scheme Flexible working hours Wellness programmes: access to discounted gym membership, ride to work scheme, workout area, bootcamps, weekly yoga classes and in house massage therapy Gaming opportunities: lunchtime gaming sessions in our games lounge, Club SEGA, regular gaming tournaments and free SEGA games on Steam Regular lunch & learn sessions, company updates at venues in Central London and Christmas parties Access to fresh fruit and cereal every single day All applicants are welcome!
Pricing & Product Analyst The company is seeking a commercially focused, technically minded Pricing & Product Analyst to support and optimise its product portfolio and pricing strategy. This role is ideal for a Product and Pricing Specialist with experience of turning complex data into actionable commercial insights. Using analysis to develop strategic pricing and product solutions, you will help improve profitability, support business growth, and enhance competitive positioning. Ideally coming from a technical product background you will work closely with Sales, Purchasing, Operations, and suppliers, you will analyse pricing structures, maintain and develop product data, support tenders and quotations, and identify opportunities to improve margins across multiple product families and customer groups. Your insights will play a key role in driving commercial performance, ensuring pricing accuracy, and supporting informed business decisions. Ideal Location - Northampton Hybrid Important - This role is based in Northampton. Applicants must be able to commute to the location and have the right to work in the UK, as we are unable to offer sponsorship or relocation support. Basic Salary Circa 55,000 (OTE Circa 65K) + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression The Role and Required Experience: Experience in pricing, category, sourcing or commercial roles. Strong analytical capability with advanced Excel skills. Demonstrable experience managing product data, supplier pricing, and technical documentation. Commercial acumen with understanding of cost drivers, manufacturing inputs, and product lifecycle economics. Excellent cross functional communication skills (working with Sales, Purchasing, Operations). High attention to detail with process driven working style. Knowledge of aftermarket parts in heavy duty / bus sectors. Experience with ERP/PIM systems (SAP, Sage, Dynamics, etc). Pricing experience for complex tenders, fleets, or framework agreements. BI/reporting tool capability (Power BI,) To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RCB Pricing & Product Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation or background. If you require any adjustments during the recruitment process, please let us know - we're here to support you.
Jul 13, 2026
Full time
Pricing & Product Analyst The company is seeking a commercially focused, technically minded Pricing & Product Analyst to support and optimise its product portfolio and pricing strategy. This role is ideal for a Product and Pricing Specialist with experience of turning complex data into actionable commercial insights. Using analysis to develop strategic pricing and product solutions, you will help improve profitability, support business growth, and enhance competitive positioning. Ideally coming from a technical product background you will work closely with Sales, Purchasing, Operations, and suppliers, you will analyse pricing structures, maintain and develop product data, support tenders and quotations, and identify opportunities to improve margins across multiple product families and customer groups. Your insights will play a key role in driving commercial performance, ensuring pricing accuracy, and supporting informed business decisions. Ideal Location - Northampton Hybrid Important - This role is based in Northampton. Applicants must be able to commute to the location and have the right to work in the UK, as we are unable to offer sponsorship or relocation support. Basic Salary Circa 55,000 (OTE Circa 65K) + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression The Role and Required Experience: Experience in pricing, category, sourcing or commercial roles. Strong analytical capability with advanced Excel skills. Demonstrable experience managing product data, supplier pricing, and technical documentation. Commercial acumen with understanding of cost drivers, manufacturing inputs, and product lifecycle economics. Excellent cross functional communication skills (working with Sales, Purchasing, Operations). High attention to detail with process driven working style. Knowledge of aftermarket parts in heavy duty / bus sectors. Experience with ERP/PIM systems (SAP, Sage, Dynamics, etc). Pricing experience for complex tenders, fleets, or framework agreements. BI/reporting tool capability (Power BI,) To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RCB Pricing & Product Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation or background. If you require any adjustments during the recruitment process, please let us know - we're here to support you.
Smithers, a multinational leader in testing, consulting, information, and compliance services, has been enabling customers to innovate with confidence since 1925. With headquarters in Akron, Ohio, and laboratories in North America, Europe, and Asia, Smithers supports industries such as transportation, life sciences, packaging, materials, consumer goods, and energy. In our Medical Device Testing (MDT) division, we deliver world-class analytical chemistry services tailored to the needs of the thriving medical device and combination drug product sectors. Over the past two years, significant investments in new instrumentation and additional expertise have enhanced our capacity and capabilities. We are excited to offer a permanentopportunity for a Senior Analyst to join our growing Chemistry Department. This role will primarily focus on extractables and leachables testing and is an excellent opportunity to contribute to cutting edge projects within a dynamic team. Key Responsibilities: Operate and maintain GC MS or LC MS instrumentation. Interpret complex qualitative data from GC MS or LC MS analyses. Develop and troubleshoot chromatographic methods. Mentor and coach junior staff members. Ensure compliance with quality standards, such as ISO 17025 and cGMP. Ideal Candidate: Proven expertise with GC MS or LC MS technologies. Strong background in chromatographic method development and troubleshooting. Proficiency in small molecule identification, mass spectrometry, or metabolite identification (Met ID) is highly desirable. Strong written and verbal communication skills, with excellent interpersonal abilities. Why Join Us? This is a pivotal time to join our Medical Device Testing division, which has experienced consistent growth, offering enhanced career development opportunities. As a global employer, we provide a comprehensive benefits package, including: Pension plan. 25 days of annual leave plus Bank Holidays. Flexible working hours, including an early finish on Fridays. Smithers is proud to be an equal opportunities employer. Ready to make an impact in an innovative and collaborative environment? Apply now to join Smithers MDT for this exciting opportunity!
Jul 13, 2026
Full time
Smithers, a multinational leader in testing, consulting, information, and compliance services, has been enabling customers to innovate with confidence since 1925. With headquarters in Akron, Ohio, and laboratories in North America, Europe, and Asia, Smithers supports industries such as transportation, life sciences, packaging, materials, consumer goods, and energy. In our Medical Device Testing (MDT) division, we deliver world-class analytical chemistry services tailored to the needs of the thriving medical device and combination drug product sectors. Over the past two years, significant investments in new instrumentation and additional expertise have enhanced our capacity and capabilities. We are excited to offer a permanentopportunity for a Senior Analyst to join our growing Chemistry Department. This role will primarily focus on extractables and leachables testing and is an excellent opportunity to contribute to cutting edge projects within a dynamic team. Key Responsibilities: Operate and maintain GC MS or LC MS instrumentation. Interpret complex qualitative data from GC MS or LC MS analyses. Develop and troubleshoot chromatographic methods. Mentor and coach junior staff members. Ensure compliance with quality standards, such as ISO 17025 and cGMP. Ideal Candidate: Proven expertise with GC MS or LC MS technologies. Strong background in chromatographic method development and troubleshooting. Proficiency in small molecule identification, mass spectrometry, or metabolite identification (Met ID) is highly desirable. Strong written and verbal communication skills, with excellent interpersonal abilities. Why Join Us? This is a pivotal time to join our Medical Device Testing division, which has experienced consistent growth, offering enhanced career development opportunities. As a global employer, we provide a comprehensive benefits package, including: Pension plan. 25 days of annual leave plus Bank Holidays. Flexible working hours, including an early finish on Fridays. Smithers is proud to be an equal opportunities employer. Ready to make an impact in an innovative and collaborative environment? Apply now to join Smithers MDT for this exciting opportunity!
Senior C# Developer - Liquidity Hybrid Working - London - 2-3 days a week on site. Financial Services Lorien's leading banking client is looking for a Senior C# Developer to support the delivery of strategic applications across Liquidity, XVA and Financial Resource Management . Working within a Front Office technology team, you will bridge the gap between business stakeholders and software engineering teams, translating complex business requirements into scalable technical solutions while supporting the ongoing migration to a modern event-driven architecture. The Ideal candidate will have expertise with a strong hands-on C#/.NET background , enabling them to engage confidently with software engineers and architects. They will have practical experience working with Agentic AI, LLMs and AI-assisted engineering , alongside a solid understanding of Liquidity platforms and financial markets . This is a highly collaborative role requiring excellent communication skills, technical credibility and the ability to translate complex business problems into robust technical solutions. This role is based in London. This role will be Via Umbrella. Working in a Hybrid Model of 2-3 days a week on site. Key Skills and Experience Gather, analyse and document business and technical requirements. Translate business needs into detailed functional specifications, user stories and acceptance criteria. Work closely with Front Office users, Product Owners, Architects and Software Engineers to deliver high-quality solutions. Support Agile delivery, backlog refinement, sprint planning and UAT activities. Drive process improvements and ensure solutions are delivered to time, cost and quality. Collaborate with engineering teams on modernisation initiatives, AI-enabled development and event-driven platforms. Required Skills & Experience Proven experience as a Technical Business Analyst within Investment Banking or Global Markets . Strong hands-on technical background with C# and .NET , enabling effective collaboration with engineering teams and translation of technical requirements. Experience working with service-oriented and event-driven architectures . Good understanding of MS SQL and modern DevOps practices. Practical experience using Large Language Models (LLMs), Agentic AI and AI-assisted software engineering within an enterprise environment. Strong stakeholder management, communication, and analytical skills. Ability to work independently within a fast-paced Front Office environment. Essential Domain Knowledge Candidates must have strong experience in Liquidity Management and knowledge of at least one of the following: XVA (CVA, FVA, ColVA) Financial Products (Listed & OTC) PnL Explain Market Risk (Delta, Gamma, Theta, Vega) Cash Forecasting Balance Sheet Metrics (Leverage Exposure) Pre-Trade Calculations & Trade Booking Workflows IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 13, 2026
Contractor
Senior C# Developer - Liquidity Hybrid Working - London - 2-3 days a week on site. Financial Services Lorien's leading banking client is looking for a Senior C# Developer to support the delivery of strategic applications across Liquidity, XVA and Financial Resource Management . Working within a Front Office technology team, you will bridge the gap between business stakeholders and software engineering teams, translating complex business requirements into scalable technical solutions while supporting the ongoing migration to a modern event-driven architecture. The Ideal candidate will have expertise with a strong hands-on C#/.NET background , enabling them to engage confidently with software engineers and architects. They will have practical experience working with Agentic AI, LLMs and AI-assisted engineering , alongside a solid understanding of Liquidity platforms and financial markets . This is a highly collaborative role requiring excellent communication skills, technical credibility and the ability to translate complex business problems into robust technical solutions. This role is based in London. This role will be Via Umbrella. Working in a Hybrid Model of 2-3 days a week on site. Key Skills and Experience Gather, analyse and document business and technical requirements. Translate business needs into detailed functional specifications, user stories and acceptance criteria. Work closely with Front Office users, Product Owners, Architects and Software Engineers to deliver high-quality solutions. Support Agile delivery, backlog refinement, sprint planning and UAT activities. Drive process improvements and ensure solutions are delivered to time, cost and quality. Collaborate with engineering teams on modernisation initiatives, AI-enabled development and event-driven platforms. Required Skills & Experience Proven experience as a Technical Business Analyst within Investment Banking or Global Markets . Strong hands-on technical background with C# and .NET , enabling effective collaboration with engineering teams and translation of technical requirements. Experience working with service-oriented and event-driven architectures . Good understanding of MS SQL and modern DevOps practices. Practical experience using Large Language Models (LLMs), Agentic AI and AI-assisted software engineering within an enterprise environment. Strong stakeholder management, communication, and analytical skills. Ability to work independently within a fast-paced Front Office environment. Essential Domain Knowledge Candidates must have strong experience in Liquidity Management and knowledge of at least one of the following: XVA (CVA, FVA, ColVA) Financial Products (Listed & OTC) PnL Explain Market Risk (Delta, Gamma, Theta, Vega) Cash Forecasting Balance Sheet Metrics (Leverage Exposure) Pre-Trade Calculations & Trade Booking Workflows IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
For more information, please read our There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Senior Customer Success Manager - Lead Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises.OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries - such as Toyota, Heineken, Bosch, KeyBank, and UCLA - who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises. What You Will Do Responsible for managing high touch accounts helping increase product adoption and expansions. There is also a requirement to renew contracts that are allocated. The vertical markets we work in are variable so exposure to different industries is an advantage Onboard new customers Educate the customer on OutSystems' best practices, resources and training materials Maintain communication with your customers to ensure success in their development and identify bottlenecks early Be a key player of a growing global Customer Success team managing a large customer base and important initiatives Provide business, and product knowledge and develop/execute effective success plans to drive customer outcomes Educate customers on how existing and new product features/functionality will contribute to the growth of their business Work cross-functionally with multiple OutSystems teams to manage escalations, remove blockers and ensure customers can adopt and maximise utilisation of our platform Be an advocate for your customers - identifying and quantifying the key factors for Customer Success and then communicating them effectively to drive the solutions provided by OutSystems. Bring intelligent and relevant product feedback and recommendations from customers back to the Product Management team Gather insights and data regarding consumption, trends and risk factors. Be innovative and make an impact: on your customers, on your team, and on the company Manage a large customer base efficiently and effectively Increasing executive ability into your customer base, broaden contacts and build champions Qualifications Bachelor's Degree (or equivalent) or higher 5+ years experience in a customer facing services roles such as Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services Proven ability to multi-task and adapt to constant change Ability to gather and analyse data and apply to your account management strategies Proven ability to consistently deliver projects, drive successful technical programs, and manage technical accounts Experience working with a technical customer base and/or corporate IT projects and processes Proven ability to influence people internally and externally to drive outcomes A highly qualitative approach to understanding, measuring, and forecasting Customer behavior and revenue The ability to work with distributed teams, across geos and cultures Detail oriented and well organised. Able to work with minimal supervision and very effective at managing time SFDC/Gainsight experience preferable More about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries - such as Toyota, Heineken, Bosch, KeyBank, and UCLA - who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low
Jul 12, 2026
Full time
For more information, please read our There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Senior Customer Success Manager - Lead Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises.OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries - such as Toyota, Heineken, Bosch, KeyBank, and UCLA - who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realising the full value from OutSystems products and solutions across their entire global enterprises. What You Will Do Responsible for managing high touch accounts helping increase product adoption and expansions. There is also a requirement to renew contracts that are allocated. The vertical markets we work in are variable so exposure to different industries is an advantage Onboard new customers Educate the customer on OutSystems' best practices, resources and training materials Maintain communication with your customers to ensure success in their development and identify bottlenecks early Be a key player of a growing global Customer Success team managing a large customer base and important initiatives Provide business, and product knowledge and develop/execute effective success plans to drive customer outcomes Educate customers on how existing and new product features/functionality will contribute to the growth of their business Work cross-functionally with multiple OutSystems teams to manage escalations, remove blockers and ensure customers can adopt and maximise utilisation of our platform Be an advocate for your customers - identifying and quantifying the key factors for Customer Success and then communicating them effectively to drive the solutions provided by OutSystems. Bring intelligent and relevant product feedback and recommendations from customers back to the Product Management team Gather insights and data regarding consumption, trends and risk factors. Be innovative and make an impact: on your customers, on your team, and on the company Manage a large customer base efficiently and effectively Increasing executive ability into your customer base, broaden contacts and build champions Qualifications Bachelor's Degree (or equivalent) or higher 5+ years experience in a customer facing services roles such as Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services Proven ability to multi-task and adapt to constant change Ability to gather and analyse data and apply to your account management strategies Proven ability to consistently deliver projects, drive successful technical programs, and manage technical accounts Experience working with a technical customer base and/or corporate IT projects and processes Proven ability to influence people internally and externally to drive outcomes A highly qualitative approach to understanding, measuring, and forecasting Customer behavior and revenue The ability to work with distributed teams, across geos and cultures Detail oriented and well organised. Able to work with minimal supervision and very effective at managing time SFDC/Gainsight experience preferable More about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries - such as Toyota, Heineken, Bosch, KeyBank, and UCLA - who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low
PJT Partners is a global advisory-focused investment bank. Our team of senior professionals delivers a wide array of strategic advisory, shareholder advisory, restructuring and special situations and private fund advisory and placement services to corporations, financial sponsors, institutional investors and governments around the world. We offer a unique portfolio of advisory services designed to help our clients achieve their strategic objectives. We also provide, through PJT Park Hill, private fund advisory and fundraising services for alternative investment managers, including private equity funds, real estate funds and hedge funds. From the beginning, PJT Partners has firmly believed that having the best people is key to building an enduring franchise. Our perspective was, and remains, that a great team brings in both top tier clients and appeals to a wide-range of diverse, talented colleagues. Fostering an inclusive culture, which welcomes differing perspectives and beliefs, enables us to provide the best advice and insights to our clients. To learn more about PJT Partners, please visit our website at . Responsibilities The Oil & Gas and Energy Transition team has a broad mandate within PJT engaging with clients across the Oil & Gas sector and New Energies universe (including Hydrogen, Energy Tech, Energy Services, CCS, Biofuels and EV charging) and is seeking a Vice President with strong analytical and communication skills, who takes initiative, has great attention to detail, works well under pressure, and has the ability to perform both independently and within a team environment. Vice Presidents within the Advisory group work directly with companies in evaluating, structuring and recommending financial and strategic alternatives, and helping companies solve complex issues on a global basis. The role envisages working on a wide variety of transactions including mergers, acquisitions, joint ventures, asset sales, restructurings and divestitures. The successful candidate will be staffed directly on client teams and will be involved in all aspects of a transaction, including due diligence, valuation analysis, and the negotiating of contracts and other agreements. The comparatively small size of this group offers professionals the unique opportunity to gain client exposure and work closely with senior members of the team, many of whom were previously group heads at leading investment banking firms. The Oil & Gas and Energy Transition Vice President will be a critical member of the expanding platform with heavy involvement in both deal execution and business development, working with lean deal teams and directly with the most senior Energy practitioners at PJT. Experience in exploration & production and broader energy sector knowledge considered a plus but not compulsory. Candidates will have exposure to all areas of the PJT platform that includes domestic and international Energy Transition strategic advisory, as well as partnering with the restructuring and special situations group around distressed energy situations. Additional responsibilities include: Analysing financial data and developments in financial markets important to the business of PJT Partners. Conducting research of targeted industries for investment purposes. Performing valuation analysis of prospective investment opportunities under consideration, including the assessment of financial risks. Comparing a company's financial data with other companies of the same industry, size, and location to the forecast of industry trends. Designing and developing quantitative models to assess the economic performance of targeted companies. Preparing written analysis and evaluations of investment opportunities for use by PJT Partners management and review by clients. Participating in both internal and external client meetings, negotiation of contracts and other agreements, and due diligence sessions. Work with senior management and coordinate associate / analyst materials. Mentoring and training of juniors. Qualifications PJT Partners seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors. In addition, qualified candidates will possess the following: Bachelor's Degree Minimum 6 year of experience (Investment Banking)in Oil & Gas, Energy or broader Natural Resources Resume must include expected graduation month/year Resume must be in PDF format PJT is an equal opportunity employer. We do not discriminate on the basis of, and will consider all qualified applicants for employment without regard to race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants. For more information or to request an accommodation, please contact Human Resources. California Applicants: PJT Partners will consider for employment qualified applicants with arrest and/or conviction records in a manner consistent with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance and/or Los Angeles Fair Chance Initiative for Hiring Ordinance. Applicant Privacy Notice View our Applicant Privacy Notice here. If you are a California resident, please refer to our California Applicant Privacy Notice for further information.
Jul 12, 2026
Full time
PJT Partners is a global advisory-focused investment bank. Our team of senior professionals delivers a wide array of strategic advisory, shareholder advisory, restructuring and special situations and private fund advisory and placement services to corporations, financial sponsors, institutional investors and governments around the world. We offer a unique portfolio of advisory services designed to help our clients achieve their strategic objectives. We also provide, through PJT Park Hill, private fund advisory and fundraising services for alternative investment managers, including private equity funds, real estate funds and hedge funds. From the beginning, PJT Partners has firmly believed that having the best people is key to building an enduring franchise. Our perspective was, and remains, that a great team brings in both top tier clients and appeals to a wide-range of diverse, talented colleagues. Fostering an inclusive culture, which welcomes differing perspectives and beliefs, enables us to provide the best advice and insights to our clients. To learn more about PJT Partners, please visit our website at . Responsibilities The Oil & Gas and Energy Transition team has a broad mandate within PJT engaging with clients across the Oil & Gas sector and New Energies universe (including Hydrogen, Energy Tech, Energy Services, CCS, Biofuels and EV charging) and is seeking a Vice President with strong analytical and communication skills, who takes initiative, has great attention to detail, works well under pressure, and has the ability to perform both independently and within a team environment. Vice Presidents within the Advisory group work directly with companies in evaluating, structuring and recommending financial and strategic alternatives, and helping companies solve complex issues on a global basis. The role envisages working on a wide variety of transactions including mergers, acquisitions, joint ventures, asset sales, restructurings and divestitures. The successful candidate will be staffed directly on client teams and will be involved in all aspects of a transaction, including due diligence, valuation analysis, and the negotiating of contracts and other agreements. The comparatively small size of this group offers professionals the unique opportunity to gain client exposure and work closely with senior members of the team, many of whom were previously group heads at leading investment banking firms. The Oil & Gas and Energy Transition Vice President will be a critical member of the expanding platform with heavy involvement in both deal execution and business development, working with lean deal teams and directly with the most senior Energy practitioners at PJT. Experience in exploration & production and broader energy sector knowledge considered a plus but not compulsory. Candidates will have exposure to all areas of the PJT platform that includes domestic and international Energy Transition strategic advisory, as well as partnering with the restructuring and special situations group around distressed energy situations. Additional responsibilities include: Analysing financial data and developments in financial markets important to the business of PJT Partners. Conducting research of targeted industries for investment purposes. Performing valuation analysis of prospective investment opportunities under consideration, including the assessment of financial risks. Comparing a company's financial data with other companies of the same industry, size, and location to the forecast of industry trends. Designing and developing quantitative models to assess the economic performance of targeted companies. Preparing written analysis and evaluations of investment opportunities for use by PJT Partners management and review by clients. Participating in both internal and external client meetings, negotiation of contracts and other agreements, and due diligence sessions. Work with senior management and coordinate associate / analyst materials. Mentoring and training of juniors. Qualifications PJT Partners seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors. In addition, qualified candidates will possess the following: Bachelor's Degree Minimum 6 year of experience (Investment Banking)in Oil & Gas, Energy or broader Natural Resources Resume must include expected graduation month/year Resume must be in PDF format PJT is an equal opportunity employer. We do not discriminate on the basis of, and will consider all qualified applicants for employment without regard to race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants. For more information or to request an accommodation, please contact Human Resources. California Applicants: PJT Partners will consider for employment qualified applicants with arrest and/or conviction records in a manner consistent with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance and/or Los Angeles Fair Chance Initiative for Hiring Ordinance. Applicant Privacy Notice View our Applicant Privacy Notice here. If you are a California resident, please refer to our California Applicant Privacy Notice for further information.
