12 jobs found

About The Role As part of our wider LSE Building Surveying team, you'll join our friendly Milton Keynes office, working in a supportive and collaborative environment. You'll have the autonomy to manage your own projects and clear opportunities for career development. This can also be a blended role combining the expertise of a Senior Unmanned Aerial System (UAS) Surveyor and a building surveyor, applying drone technology innovatively across the built environment. You'll operate drones across sectors such as property, land, rail, and renewables, using your surveying knowledge to interpret and apply the data captured. You'll be part of a team delivering a full range of professional and project-related building surveying services across both private and public sectors from design, specification, and contract administration to building surveys, dilapidations, and clerk of works duties. Working alongside project leaders, you'll help ensure high-quality service delivery, knowledge sharing, and successful client outcomes, while contributing to our culture of innovation and excellence. Your core duties will involve: • Delivering projects, commissions, and professional assignments from inception to completion • Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control • Delivering all work outputs in an accurate and timely manner • Representing the company in a professional and diligent manner, meeting, negotiating and corresponding with clients to form strong and long-lasting working relationships Requirements: • BSc in building surveying or equivalent • Membership of the Royal Institution of Chartered Surveyors (MRICS) beneficial • Good technical writing and communication skills (both internal and external) • Proficient skills in the use of AutoCAD and NBS beneficial • Experience in the higher education, local government and healthcare sectors beneficial • Significant exposure to, and good working relations with, private and public sector clients beneficial • Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute • Outgoing, polite, patient, diplomatic, personable, respectful and flexible when speaking to colleagues and client alike Benefits: Competitive package of employee benefits including pension, private healthcare, flexible working, 25 days' holiday with the option to buy additional days, £400 a year towards gym/healthy living membership and much more. About You About Us Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people's futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage - providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We are an international industry leader - Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world's most prestigious projects and for some of the world's top clients. We want you to be able to bring your best self to work everyday and that is why we firmly believe equality, diversity and inclusion should be fundamental in creating a successful work force. JBRP1_UKTJ

Business Manager - Oxford - Reference BM - Oxford Location: Oxford Salary: Competitive (Experience Dependent) Reporting to: Operations Director Join Our Team at Welbeck Oxford We are seeking an experienced and dynamic Business Manager to lead operations at our new, state of the art multi specialty centre in Oxford. This is a unique opportunity to play a pivotal role in shaping one of the most exciting developments within the Welbeck Health Partners network. About the Role As Business Manager, you will oversee all business functions, including budget control, patient pathway operations, and billing. You will lead and develop Front of House and Administration teams, ensuring exceptional service standards and operational efficiency. This role offers significant scope for professional growth as the centre expands. Key Responsibilities Manage all business operations, including finance, administration, and patient pathways. Line manage administrative and reception teams, ensuring training and development needs are met. Drive a patient centred culture and uphold exceptional customer service principles. Support senior leadership in business development, service redesign, and operational improvements. Ensure compliance with governance, HR, health & safety, and regulatory standards. Champion continuous improvement and innovation across all functions. About Welbeck Oxford Welbeck Oxford is a purpose built private day case centre offering a comprehensive range of outpatient diagnostics and procedures across specialties such as ENT, Cardiology, Orthopaedics, Dermatology, Urology, and more. We are part of Welbeck Health Partners, a growing network of premium healthcare centres across the UK. What We're Looking For Proven experience in senior operational or business management roles within healthcare or a similar environment. Strong leadership and interpersonal skills with the ability to motivate and develop teams. Excellent organisational and decision making abilities, with a data driven approach to service improvement. Commitment to Welbeck Values: Collaboration, Ambition, Kindness, and Empowerment. Why Join Us? This is your chance to make a real impact in a forward thinking organisation committed to delivering outstanding patient care. If you're ambitious, proactive, and passionate about operational excellence, we'd love to hear from you.

Head of Compliance and Governance About Healix Health Healix Health Limited is a leading Healthtrust and Clinical Administration provider, supporting access to private healthcare delivery through robust operational, administrative, and clinical governance frameworks. With a team of over 150 dedicated professionals, we are committed to excellence, integrity, and patient centred service. Position Overview The Head of Compliance and Governance will lead the development, implementation, and oversight of the organisation's compliance, risk, and governance frameworks. This includes ensuring compliance with healthcare regulations, financial services obligations (where applicable), and ethical standards. The role is pivotal in safeguarding the organisation's reputation, ensuring regulatory alignment, and fostering a culture of accountability and transparency. Required skills, knowledge and experience Essential Strong knowledge of UK healthcare regulations and financial services compliance (FCA/PRA). Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience in a healthcare or a regulated environment and SME environment are preferable. Experience managing audits, inspections, and board level reporting. Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification. Degree in Law, Business, Healthcare Management, or related field. Excellent stakeholder management skills, with the ability to build relationships across all levels of the organisation. Strong negotiation skills to influence decisions and achieve positive outcomes. Strong commercial acumen, with the ability to balance risk oversight with business agility and growth priorities. Desirable Professional qualifications (e.g., ICA, ICSA, IRM, FCA authorised compliance officer). Experience with NHS Provider Licence, SMCR, or FCA authorisation processes. Familiarity with digital health compliance and financial crime prevention. Responsibilities Financial Services Regulatory Compliance Ensure compliance with the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) where the organisation handles: Insurance related services Financial transactions on behalf of third parties Patient Funds and/or Instalment payments Maintain awareness of obligations under the Financial Services and Markets Act 2000 (FSMA) and ensure appropriate authorisations or exemptions are in place. Oversee systems and controls to prevent financial crime, including anti money laundering (AML), fraud, and bribery. Ensure compliance with FCA Conduct Rules and the Senior Managers and Certification Regime (SMCR), where applicable. Liaise with external legal and regulatory advisors to manage FCA authorisation processes or appointed representative arrangements, if relevant. Healthcare Compliance and Governance Ensure compliance with Care Inspectorate of Wales (CIW) and NHS England, CQC, ICO, GDPR, MHRA, and other healthcare specific regulations. Maintain the NHS Provider Licence and ensure adherence to continuity of service (CoS) conditions. Lead internal audits, inspections, and regulatory reporting for healthcare operations. Oversee board governance, committee structures, and assurance frameworks. Risk Management Lead the enterprise risk management (ERM) process, including financial, operational, and reputational risks. Maintain the organisation's risk register and ensure timely escalation of key risks. Chair the Risk and Compliance Committee and report to the Board on risk exposure. Culture, Training & Ethics Promote a culture of compliance, integrity, and ethical behaviour across the organisation. Deliver training on healthcare and financial regulatory obligations, including non financial misconduct standards. Ensure the organisation meets FCA expectations around workplace culture, diversity, and psychological safety. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Strong knowledge of UK financial services compliance (FCA/PRA) and healthcare regulations. Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience managing audits, inspections, and board level reporting. Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification. Desired Criteria Professional qualifications (e.g., ICA, ICSA, IRM, FCA authorised compliance officer). Experience with NHS Provider Licence, SMCR, or FCA authorisation processes.

About The Role Currie & Brown is one of the leading International physical asset management and construction consultancies, dedicated to advising clients worldwide with our expertise and experience in multiple sectors and services. We are differentiated by our people, innovation and reputation with a genuine global office network. Our people, from the first-day apprentice to senior management make our business what it is today. Everybody in the Currie & Brown family, no matter how experienced they are, plays their own unique part in our success and have fun along the way. The role - what is it we would like you to do? Currie & Brown is looking for a chartered building surveyor / senior building surveyor to join our Birmingham office. The successful candidate will be part of a team of building surveyors covering all aspects of professional and project-related building surveying across the private and public sector. The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as a preferred service provider. Working in this role will involve assisting in the management of client and project teams to deliver building surveying services profitably and on time to a wide range of clients. The role will cover the full spectrum of building surveying services, including design and specification, clerk of works, contract administration, building surveys and dilapidations. Our building surveying team has a broad-based background, is a highly motivated group with varying levels and types of experience and is the ideal place for you to commence and progress your career in the profession with many opportunities to learn from the team and our commissions. As a building surveyor your core duties will involve: • Delivering projects, commissions, and professional assignments from inception to completion • Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control • Assist with the managing of client/project teams to deliver building surveying services profitably and on time • Visit sites to undertake surveys, visit construction sites, meet with sub-contractors, contractors, clients and other staff as required to deliver projects. • Delivering all work outputs in an accurate and timely manner • Representing the company in a professional and diligent manner, meeting, negotiating and corresponding with clients to form strong and long-lasting working relationships What skills and attributes are we looking for from you: • BSc in building surveying or equivalent • Membership of the Royal Institution of Chartered Surveyors (MRICS) beneficial • Good technical writing and communication skills (both internal and external) • Proficient skills in the use of AutoCAD and NBS beneficial • Experience in the higher education, local government and healthcare sectors beneficial • Significant exposure to, and good working relations with, private and public sector clients beneficial • Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute • A team player with a 'can-do' attitude • Outgoing, polite, patient, diplomatic, personable, respectful and flexible when speaking to colleagues and clients alike • Good IT skills (AutoCAD, NBS, MS Project, Outlook, Word, Excel and other bespoke software) About You About Us Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people's futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage - providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We don't offer just a job we offer a career with clear structured route to progression, and a track record of making international mobility happen with international moves encouraged on a permanent or secondment basis. We are an international industry leader - Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world's most prestigious projects and for some of the world's top clients. We want you to be able to bring your best self to work every day and that is why we firmly believe equality, diversity and inclusion should be taken seriously. Diverse people, backgrounds and experiences develop the most innovative of ideas, they are essential to our success, that is why we actively encourage applications from all backgrounds. We are a truly independent business where our people are empowered to make quick, agile decisions that drive real impact. As part of Sidara, we collaborate directly with some of the world's brightest partner brands in our industry, offering exciting opportunities to innovate and grow. We offer comprehensive benefits packages in all our global regions which have been specifically tailored to offer additional rewards to our employees from entry level to senior executives. JBRP1_UKTJ

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Joining our Infrastructure Project Management team as a Senior Project Manager, you'll be working on a diverse portfolio of infrastructure and environmental projects, including those aligned with the £88bn AMP8 investment period for Water Companies, as well as nationwide programmes with the Environment Agency focused on flood risk management, climate resilience, and environmental protection. At AECOM, we have secured positions on frameworks with several Water Companies, providing Project Management opportunities in the Southeast, Southwest, London, and Midlands. In parallel, we are delivering projects for government bodies such as the Environment Agency, offering opportunities to contribute to nationally significant environmental programmes. Our growth trajectory is strong, supported by a robust pipeline of projects. You will be joining a growing team of like-minded professionals who share a passion for innovation and delivering cutting edge solutions that protect and enhance our natural and built environments. Here's what you'll do Lead the successful delivery of multi disciplinary complex projects within collaborative delivery teams Client-side project management, including stakeholder, H&S, risk, quality, schedule, and contract management Ensure projects and commissions are delivered to the satisfaction of the client for quality, cost, and time Support and manage the project team ensuring appropriate resources are provided on projects, meeting the client and business requirements Actively manage subcontractors and resources remote from the core project team Develop strong relationships with clients and members of the cross functional team Support business development opportunities with existing and new clients At AECOM, we understand your career is a journey. You will be supported by your line manager with regular mentoring and training and with focused support provided for you to achieve chartered status. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM Buildings + Places page on LinkedIn a follow to stay updated on the impactful projects we're working on and see first hand the difference we're making in the industry! Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Infrastructure project management experience (Water industry experience desirable) Experience of NEC suite of contracts, particularly the Professional Services Contract (PSC) and Engineering and Construction Contract (ECC) Experience of working as part of an integrated, multi organisation, collaborative teams Excellent communication and organisational skills Highly motivated with a growing industry network Relationship building skills - ability to build strong relationships with clients, teams, and stakeholders as well as an ability to build and maintain networks of business contacts. Able to work under own initiative where appropriate working closely with the Senior Project Managers and Associates in the delivery of some of our projects. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful, and flexible Experience of working within a client organisation, either directly or through a co location/secondment arrangement. Excellent IT Skills and the ability to utilize current digital tools. Excellent numeracy, verbal and written communication skills. Education, Professional Qualifications Requirements The individuals proposed for the role will ideally demonstrate the following: Proven experience in a consulting environment providing a full spectrum of PM services including chairing meetings, minuting or proactively engaging in discussions, developing the PEP, progress reports, and tender documentation. General post contract management and administration, proactively engaging with relevant stakeholders, being aware of the scope of service and ensuring we deliver within the agreed parameters. A relevant degree such as in project management, engineering, environmental science, construction, or relevant subject. Alternatively, relevant experience in industry would be considered acceptable for exceptional candidates. Demonstrable experience and knowledge of NEC3 and NEC4 contract management A project management qualification such as APMQ or PRINCE2 would be desirable. An associate member of a related professional body preferably chartered (MRICS, APM, or CIOB) would be desirable. You may be required to undertake and successfully complete security screening checks. Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public and private sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Joining our Infrastructure Project Management team as a Senior Project Manager, you'll be working on a diverse portfolio of infrastructure and environmental projects, including those aligned with the £88bn AMP8 investment period for Water Companies, as well as nationwide programmes with the Environment Agency focused on flood risk management, climate resilience, and environmental protection. At AECOM, we have secured positions on frameworks with several Water Companies, providing Project Management opportunities in the Southeast, Southwest, London, and Midlands. In parallel, we are delivering projects for government bodies such as the Environment Agency, offering opportunities to contribute to nationally significant environmental programmes. Our growth trajectory is strong, supported by a robust pipeline of projects. You will be joining a growing team of like-minded professionals who share a passion for innovation and delivering cutting edge solutions that protect and enhance our natural and built environments. Here's what you'll do Lead the successful delivery of multi disciplinary complex projects within collaborative delivery teams Client-side project management, including stakeholder, H&S, risk, quality, schedule, and contract management Ensure projects and commissions are delivered to the satisfaction of the client for quality, cost, and time Support and manage the project team ensuring appropriate resources are provided on projects, meeting the client and business requirements Actively manage subcontractors and resources remote from the core project team Develop strong relationships with clients and members of the cross functional team Support business development opportunities with existing and new clients At AECOM, we understand your career is a journey. You will be supported by your line manager with regular mentoring and training and with focused support provided for you to achieve chartered status. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM Buildings + Places page on LinkedIn a follow to stay updated on the impactful projects we're working on and see first hand the difference we're making in the industry! Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Infrastructure project management experience (Water industry experience desirable) Experience of NEC suite of contracts, particularly the Professional Services Contract (PSC) and Engineering and Construction Contract (ECC) Experience of working as part of an integrated, multi organisation, collaborative teams Excellent communication and organisational skills Highly motivated with a growing industry network Relationship building skills - ability to build strong relationships with clients, teams, and stakeholders as well as an ability to build and maintain networks of business contacts. Able to work under own initiative where appropriate working closely with the Senior Project Managers and Associates in the delivery of some of our projects. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful, and flexible Experience of working within a client organisation, either directly or through a co location/secondment arrangement. Excellent IT Skills and the ability to utilize current digital tools. Excellent numeracy, verbal and written communication skills. Education, Professional Qualifications Requirements The individuals proposed for the role will ideally demonstrate the following: Proven experience in a consulting environment providing a full spectrum of PM services including chairing meetings, minuting or proactively engaging in discussions, developing the PEP, progress reports, and tender documentation. General post contract management and administration, proactively engaging with relevant stakeholders, being aware of the scope of service and ensuring we deliver within the agreed parameters. A relevant degree such as in project management, engineering, environmental science, construction, or relevant subject. Alternatively, relevant experience in industry would be considered acceptable for exceptional candidates. Demonstrable experience and knowledge of NEC3 and NEC4 contract management A project management qualification such as APMQ or PRINCE2 would be desirable. An associate member of a related professional body preferably chartered (MRICS, APM, or CIOB) would be desirable. You may be required to undertake and successfully complete security screening checks. Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public and private sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Job Title: Dispatch Administrator Location: Cambuslang, Glasgow Reporting to: Dispatch Manager Salary: £25,466.58 Hours: Monday to Friday 40 hours per week Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing, and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. Our Values are at the core of what we do. We believe in Clinical Excellence, making a Positive Impact, and we are passionate about continually improving in everything we do. The role of the Dispatch Administrator is to ensure the efficient delivery of spectacles to our customers, coordinating with our lab and other departments for optimal patient care. Principle Accountabilities Liaising with the Lab and dispensing staff to ensure the smooth and efficient running of deliveries to ensure the best possible patient care. Checking in spectacles received from the manufacturing lab. Batching spectacles by Care Homes or Home Visit patients Chasing glasses, following up on any delays Ensuring spectacles are secure until delivery is ready. Picking pre-defined delivery schedule 3 days in advance Posting pre-arranged deliveries to the delivery team to a predesignated destination. Posting patient's glasses to either care home or own home Keeping database up to date and accurate with information Always represent OutsideClinic in a professional and positive manner. Maintain confidentiality regarding the company business/employees/patients and their families. Comply and keep up to date with company Infection prevention and control policies and ensure disposal of any clinical waste meets Company guidelines. Work to Company and industry regulatory practices, adhering to Company standards, policies, and procedures, delivering best practice methods, and taking responsibility for our customer's needs. Keep your knowledge current in all aspects of our standard operating practices, meeting key performance outcomes which contribute to the overall team success. Offer support to others to help them learn and solve any Customer issues, both within the team and sharing knowledge more widely. Provide administrative support to the office function. Working to and positively contributing to our Company culture and values. Undertake any other requests as many be reasonably required by the business. Skills, Knowledge & Experience Excellent customer service skills with the ability to problem solve and find solutions. Highly organised with a focus on accuracy ensuring work is completed to the highest standards. Comfortable working in a fast-paced environment and able to use your initiative to manage your day-to-day responsibilities. Awareness of KPI's and the impact that these have on the business. Open to additional training and responsibilities. What we offer Competitive salary Private Medical Insurance Life Assurance x 4 Access to health & wellbeing initiatives Contributory pension scheme matched up to 5% on successful completion of the probationary period. Access to our colleague assistance programme, Health Assured supporting the wellbeing of the workforce. 22 days holiday entitlement (plus bank holidays) increasing with length of service Discounted eyewear and hearing products after qualifying period.