Role: Customer Relations & Logistics Specialist Location: Luton Hours: Monday to Friday, 37.5 hours a week + hybrid working Salary: £30,000 - £38,000 per annum 6 Months Fixed Term Contract OA are currently looking to recruit for an experienced Customer Relations & Logistics Specialist to join an independently owned, growing business based in Luton. As a Customer Relations & Logistics Specialist you will ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes. Duties of a Customer Relations & Logistics Specialist: Support the Regional Sales Manager in delivering regional revenue targets and executing customer account plans Act as the main point of contact for customers and suppliers, delivering responsive, high-quality service by phone and email Manage the end-to-end order process, from order receipt and confirmation through to supplier purchase orders and delivery completion Coordinate international logistics with third-party hauliers to ensure on-time, in-full delivery of goods Maintain accurate customer, order and quality documentation, ensuring compliance with ISO9001 and ISO14001 standards Capture and report customer feedback, commercial opportunities and competitor intelligence to support regional growth What we would like from you: Experience within logistics, supply chain or international freight, with strong understanding of global movement of goods and import/export processes Proven background in customer or commercial account management, confident building relationships by phone and managing multiple priorities independently Highly organised, detail-driven and solutions-focused, comfortable handling complex documentation in a fast-paced, regulated environment Professional, confident communicator Proactive team player Strong systems capability, including ERP usage and solid Excel skills; NetSuite and chemical/logistics product knowledge advantageous If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Jan 17, 2026
Contractor
Role: Customer Relations & Logistics Specialist Location: Luton Hours: Monday to Friday, 37.5 hours a week + hybrid working Salary: £30,000 - £38,000 per annum 6 Months Fixed Term Contract OA are currently looking to recruit for an experienced Customer Relations & Logistics Specialist to join an independently owned, growing business based in Luton. As a Customer Relations & Logistics Specialist you will ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes. Duties of a Customer Relations & Logistics Specialist: Support the Regional Sales Manager in delivering regional revenue targets and executing customer account plans Act as the main point of contact for customers and suppliers, delivering responsive, high-quality service by phone and email Manage the end-to-end order process, from order receipt and confirmation through to supplier purchase orders and delivery completion Coordinate international logistics with third-party hauliers to ensure on-time, in-full delivery of goods Maintain accurate customer, order and quality documentation, ensuring compliance with ISO9001 and ISO14001 standards Capture and report customer feedback, commercial opportunities and competitor intelligence to support regional growth What we would like from you: Experience within logistics, supply chain or international freight, with strong understanding of global movement of goods and import/export processes Proven background in customer or commercial account management, confident building relationships by phone and managing multiple priorities independently Highly organised, detail-driven and solutions-focused, comfortable handling complex documentation in a fast-paced, regulated environment Professional, confident communicator Proactive team player Strong systems capability, including ERP usage and solid Excel skills; NetSuite and chemical/logistics product knowledge advantageous If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Remote Solution ArchitectRemote, United KingdomOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Responsibilities: Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution. Accountable for the following:o Leading discovery and design workshopso Completing business requirements analysis and confirmationo Ability to transform business requirements into a set of end to end solutions within the applicationo Identifying and documenting specifications and criteria for customizationso Confirming functional design with cliento Supporting configuration effort by project consultantso Overseeing quality reviews and testing of the configured solutiono Documenting finalized solution design and build specificationso Leading deployment and hand-offo Coordinating resolution of client-reported feedback and issueso Communicating with project team, as required, to ensure timely updates to project health, risks, issues and solutions Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and business requirements Provide Field Service "Best Practice" guidance to clients Mentor PS and Partner Consultants providing guidance in defining field service business processes, communication, and scalable implementation strategies Lead or collaborate on internal projects promoting operational efficiencies and organizational effectiveness Support Sales by identifying upsell opportunities with existing clients Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and client's point of contact (POC) on enterprise projects Liaise with the Technical Architect to design scalable, flexible solutions supporting business requirements Liaise with and support other functional groups within ServiceMax - including (but not limited to) training, development, support, product and engineering. Identify business use cases within different verticals or client implementations that may augment ServiceMax's product roadmap and delivery best practices Review and provide input to PS training materials and presentations Develop case studies, presentations, and internal processes and guidelines Required Skills: Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder) Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as SAP, Oracle, Siebel) 5+ years experience working in a technology focused company Demonstrated leadership skills working with clients and peers Comfortable leading meetings/ sessions with Senior Management to discuss business process Excellent oral and written communication skills Ability to work in a globally distributed team environment, liaising with on-site teams and clients. Results driven attitude in a fast-paced environment Commitment to quality, customer success, and customer satisfaction Willingness to travel up to 50% of time, including international travel Desired Skills: Experience with field service operations or management, including experience with customer service management and call center support 1+ years experience implementing or working with the ServiceMax application Education: Bachelor's Degree in Business, Technology or related subjectLife at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. ."The Professional Services Solution Architect will be responsible for the successful implementation of the ServiceMax product suite. This role may work as part of a project team for larger, complex engagements; or in a primary role on smaller engagements (providing project management support). The successful candidate must be able to build strong relationships with clients and must be effective at communicating verbally and in writing. Additionally, he/she must have a passion for helping clients find creative ways to more effectively run their services businesses. You can learn more about who we are, what we do, and what sets us apart by following us on social media. The experience is one that we're proud to share and it just keeps getting better.Top skillsAgile MethodologiesNET Applications1. Technical Lead2. Senior Software Engineer3. Senior Solution Architect4. Senior Technical Consultant5. Solution Architect
Jan 17, 2026
Full time
Remote Solution ArchitectRemote, United KingdomOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Responsibilities: Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution. Accountable for the following:o Leading discovery and design workshopso Completing business requirements analysis and confirmationo Ability to transform business requirements into a set of end to end solutions within the applicationo Identifying and documenting specifications and criteria for customizationso Confirming functional design with cliento Supporting configuration effort by project consultantso Overseeing quality reviews and testing of the configured solutiono Documenting finalized solution design and build specificationso Leading deployment and hand-offo Coordinating resolution of client-reported feedback and issueso Communicating with project team, as required, to ensure timely updates to project health, risks, issues and solutions Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and business requirements Provide Field Service "Best Practice" guidance to clients Mentor PS and Partner Consultants providing guidance in defining field service business processes, communication, and scalable implementation strategies Lead or collaborate on internal projects promoting operational efficiencies and organizational effectiveness Support Sales by identifying upsell opportunities with existing clients Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and client's point of contact (POC) on enterprise projects Liaise with the Technical Architect to design scalable, flexible solutions supporting business requirements Liaise with and support other functional groups within ServiceMax - including (but not limited to) training, development, support, product and engineering. Identify business use cases within different verticals or client implementations that may augment ServiceMax's product roadmap and delivery best practices Review and provide input to PS training materials and presentations Develop case studies, presentations, and internal processes and guidelines Required Skills: Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder) Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as SAP, Oracle, Siebel) 5+ years experience working in a technology focused company Demonstrated leadership skills working with clients and peers Comfortable leading meetings/ sessions with Senior Management to discuss business process Excellent oral and written communication skills Ability to work in a globally distributed team environment, liaising with on-site teams and clients. Results driven attitude in a fast-paced environment Commitment to quality, customer success, and customer satisfaction Willingness to travel up to 50% of time, including international travel Desired Skills: Experience with field service operations or management, including experience with customer service management and call center support 1+ years experience implementing or working with the ServiceMax application Education: Bachelor's Degree in Business, Technology or related subjectLife at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. ."The Professional Services Solution Architect will be responsible for the successful implementation of the ServiceMax product suite. This role may work as part of a project team for larger, complex engagements; or in a primary role on smaller engagements (providing project management support). The successful candidate must be able to build strong relationships with clients and must be effective at communicating verbally and in writing. Additionally, he/she must have a passion for helping clients find creative ways to more effectively run their services businesses. You can learn more about who we are, what we do, and what sets us apart by following us on social media. The experience is one that we're proud to share and it just keeps getting better.Top skillsAgile MethodologiesNET Applications1. Technical Lead2. Senior Software Engineer3. Senior Solution Architect4. Senior Technical Consultant5. Solution Architect
Fine Metals - Skilled Metal Worker Location: Royston World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Fine Metals Fabricator, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As a skilled metal worker, you will fabricate, assemble, and repair metal products from Platinum group metals using a variety of techniques including cutting, welding, machining, and finishing. You will work from drawing and specifications to create precision parts and components from PGM, requiring strong manual dexterity, attention to detail, and knowledge of safety protocols As the Fine Metals Fabricator, you will help drive our goals by: Fabrication: Cutting, bending, and shaping metal into desired forms. Assembly: Joining components using TIG welding, soldering or fastening. (laser welding experience advantageous) Machining: Operating Lathes and Mills for precise work and finishing operations.(CNC programming would be advantageous) Blueprint interpretation: Reading and working from technical drawings and process instructions, to meet project specifications. Key skills that will help you succeed in this role: Ability to read engineer's technical drawings Experience of working in a manufacturing environment Experience working with sheet metal down to 0.2mm or Machining using a lathe or Mill Demonstrable experience of TIG Welding sheet metal down to 0.2mm A good knowledge of Metal working techniques and machining operation Excellent communication skills both written and verbal. Strong commitment to health and safety in the workplace Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Jan 17, 2026
Full time
Fine Metals - Skilled Metal Worker Location: Royston World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Fine Metals Fabricator, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As a skilled metal worker, you will fabricate, assemble, and repair metal products from Platinum group metals using a variety of techniques including cutting, welding, machining, and finishing. You will work from drawing and specifications to create precision parts and components from PGM, requiring strong manual dexterity, attention to detail, and knowledge of safety protocols As the Fine Metals Fabricator, you will help drive our goals by: Fabrication: Cutting, bending, and shaping metal into desired forms. Assembly: Joining components using TIG welding, soldering or fastening. (laser welding experience advantageous) Machining: Operating Lathes and Mills for precise work and finishing operations.(CNC programming would be advantageous) Blueprint interpretation: Reading and working from technical drawings and process instructions, to meet project specifications. Key skills that will help you succeed in this role: Ability to read engineer's technical drawings Experience of working in a manufacturing environment Experience working with sheet metal down to 0.2mm or Machining using a lathe or Mill Demonstrable experience of TIG Welding sheet metal down to 0.2mm A good knowledge of Metal working techniques and machining operation Excellent communication skills both written and verbal. Strong commitment to health and safety in the workplace Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Product and Sales Specialist - Polestar Wilmslow - New site! Permanent, full time Hours: Monday: Friday 8:30am-6:00pm and Saturdays: 9:00am - 5:00pm. Weekend rota scheduling will be managed as fairly as possible. Team members will be allocated either a full weekend off on a fortnightly basis or an alternative day off during the week. Salary: £27,000 per annum + bonus and excellent benefits! We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Polestar Wilmslow. You will work alongside our passionate team to provide Lookers customers a first class customer service experience. We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre! The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role. In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas, we are looking to speak to people with a background in Sales and Customer Service for this role. Driver's licence is a must for this role. Responsibilities Communicating with customers in a friendly and polite manner via email, telephone and in person Working with your team to ensure all sales targets and KPIs are met As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers. It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories. Arranging and accompanying customers on test drives Completing mandatory paperwork and processes as required Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised Qualifications The ideal candidate will have strong communication skills, a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results. You will dazzle our customers with your passion for the brand, and in-depth knowledge of our range of vehicles, guiding them through the specifications. You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers Byond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Recruitment SMS Terms of Service Recruitment SMS Privacy Statement Privacy Notice By checking this box, I agree to allow Lookers to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Jan 17, 2026
Full time
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Product and Sales Specialist - Polestar Wilmslow - New site! Permanent, full time Hours: Monday: Friday 8:30am-6:00pm and Saturdays: 9:00am - 5:00pm. Weekend rota scheduling will be managed as fairly as possible. Team members will be allocated either a full weekend off on a fortnightly basis or an alternative day off during the week. Salary: £27,000 per annum + bonus and excellent benefits! We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Polestar Wilmslow. You will work alongside our passionate team to provide Lookers customers a first class customer service experience. We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre! The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role. In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas, we are looking to speak to people with a background in Sales and Customer Service for this role. Driver's licence is a must for this role. Responsibilities Communicating with customers in a friendly and polite manner via email, telephone and in person Working with your team to ensure all sales targets and KPIs are met As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers. It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories. Arranging and accompanying customers on test drives Completing mandatory paperwork and processes as required Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised Qualifications The ideal candidate will have strong communication skills, a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results. You will dazzle our customers with your passion for the brand, and in-depth knowledge of our range of vehicles, guiding them through the specifications. You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers Byond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Recruitment SMS Terms of Service Recruitment SMS Privacy Statement Privacy Notice By checking this box, I agree to allow Lookers to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
. About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the Team: You will be part of a global privacy team delivering privacy compliance guidance in a complex and dynamic environment, focusing primarily on UK and EU privacy matters for this role. About the Role: We are seeking a UK/EU Data Protection Officer to join the global LexisNexis Risk Solutions ("LNRS") Privacy Office. The position will report to the LNRS Global Data Protection Officer and work closely with company leadership, business unit attorneys, and operational teams. The ideal candidate will be based in the UK in or near Cardiff or London. Responsibilities: Serve as the organisation's principal contact for all data protection matters in the UK and EU, with some involvement with data protection matters globally, as needed. Oversee GDPR and UK GDPR compliance, conduct DPIAs, and ensure efficient handling of data subject access requests. Coordinate the development, implementation and administration of policies and procedures to ensure the protection of personal data in compliance with organisation and regulatory requirements. Respond to internal and external privacy audits. Support investigations into data breaches. Liaise with Data Protection Authorities. Coordinating and validating implementation of privacy controls and mitigation measures. Maintaining and reporting privacy metrics to assess program effectiveness. Identifying and implementing improvements to privacy program processes, templates and workflows. Drafting, updating, and managing privacy guidance and resources. Design and deliver privacy training to raise awareness and support compliance across business functions. Leading working groups to promote cross-business strategy, coordination, synergies and efficiencies. Assist the LNRS Global DPO with other projects as needed. Requirements Experience advising on GDPR requirements. Have expertise in articulating data protection requirements for business understanding and practical implementation. Be adept at communicating effectively with data subjects, data protection authorities, business stakeholders, and executive management. Be able to operate independently and on a team while establishing collaborative relationships across the business. Possess excellent organizational and project management skills and keen attention to detail. Manage assigned team members. Be fluent in English; proficiency in another European language is advantageous but not required. CIPP certification is advantageous but not required. Be available for some local and international travel. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life Assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Jan 17, 2026
Full time
. About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the Team: You will be part of a global privacy team delivering privacy compliance guidance in a complex and dynamic environment, focusing primarily on UK and EU privacy matters for this role. About the Role: We are seeking a UK/EU Data Protection Officer to join the global LexisNexis Risk Solutions ("LNRS") Privacy Office. The position will report to the LNRS Global Data Protection Officer and work closely with company leadership, business unit attorneys, and operational teams. The ideal candidate will be based in the UK in or near Cardiff or London. Responsibilities: Serve as the organisation's principal contact for all data protection matters in the UK and EU, with some involvement with data protection matters globally, as needed. Oversee GDPR and UK GDPR compliance, conduct DPIAs, and ensure efficient handling of data subject access requests. Coordinate the development, implementation and administration of policies and procedures to ensure the protection of personal data in compliance with organisation and regulatory requirements. Respond to internal and external privacy audits. Support investigations into data breaches. Liaise with Data Protection Authorities. Coordinating and validating implementation of privacy controls and mitigation measures. Maintaining and reporting privacy metrics to assess program effectiveness. Identifying and implementing improvements to privacy program processes, templates and workflows. Drafting, updating, and managing privacy guidance and resources. Design and deliver privacy training to raise awareness and support compliance across business functions. Leading working groups to promote cross-business strategy, coordination, synergies and efficiencies. Assist the LNRS Global DPO with other projects as needed. Requirements Experience advising on GDPR requirements. Have expertise in articulating data protection requirements for business understanding and practical implementation. Be adept at communicating effectively with data subjects, data protection authorities, business stakeholders, and executive management. Be able to operate independently and on a team while establishing collaborative relationships across the business. Possess excellent organizational and project management skills and keen attention to detail. Manage assigned team members. Be fluent in English; proficiency in another European language is advantageous but not required. CIPP certification is advantageous but not required. Be available for some local and international travel. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life Assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Mercedes-Benz of Eastbourne Contract Type: Permanent, full time Salary: OTE up to £50,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours: 45 hours per week, Monday-Friday 08:30 - 18:00, Saturday 09:00 - 17:00 & Sunday 11:00 - 15:00 (One day off in the week and weekends on rota basis) Mercedes-Benz of Eastbourne is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in either new car or used car sales, you will work alongside our passionate sales team to provide first class customer service. Joining our hard-working sales team, you will be a team player with exceptional communication skills which will enable you to build rapport with colleagues and customers. Our Sales Executives are the key points of contact and pay close attention to detail to understand all of our customers wants and needs. Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers The ideal candidate will have strong communication skills, be self-motivated to crack on with the job and be passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential. Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Apply for this job
Jan 17, 2026
Full time
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Mercedes-Benz of Eastbourne Contract Type: Permanent, full time Salary: OTE up to £50,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours: 45 hours per week, Monday-Friday 08:30 - 18:00, Saturday 09:00 - 17:00 & Sunday 11:00 - 15:00 (One day off in the week and weekends on rota basis) Mercedes-Benz of Eastbourne is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in either new car or used car sales, you will work alongside our passionate sales team to provide first class customer service. Joining our hard-working sales team, you will be a team player with exceptional communication skills which will enable you to build rapport with colleagues and customers. Our Sales Executives are the key points of contact and pay close attention to detail to understand all of our customers wants and needs. Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers The ideal candidate will have strong communication skills, be self-motivated to crack on with the job and be passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential. Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Apply for this job
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Contract Type: Permanent, full time Salary: OTE up to £55,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours: 45 hours per week, Monday- Friday 08:30 - 18:00, Saturday 09:00 - 17:00 & Sunday 11:00 - 15:00 (One day off in the week and weekends on rota basis) Mercedes-Benz of Tonbridge is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in either new car or used car sales, you will work alongside our passionate sales team to provide first class customer service. Joining our hard-working sales team, you will be a team player with exceptional communication skills which will enable you to build rapport with colleagues and customers. Our Sales Executives are the key points of contact and pay close attention to detail to understand all of our customers wants and needs. Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers The ideal candidate will have strong communication skills, be self-motivated to crack on with the job and be passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential. Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Jan 17, 2026
Full time
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Contract Type: Permanent, full time Salary: OTE up to £55,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours: 45 hours per week, Monday- Friday 08:30 - 18:00, Saturday 09:00 - 17:00 & Sunday 11:00 - 15:00 (One day off in the week and weekends on rota basis) Mercedes-Benz of Tonbridge is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in either new car or used car sales, you will work alongside our passionate sales team to provide first class customer service. Joining our hard-working sales team, you will be a team player with exceptional communication skills which will enable you to build rapport with colleagues and customers. Our Sales Executives are the key points of contact and pay close attention to detail to understand all of our customers wants and needs. Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers The ideal candidate will have strong communication skills, be self-motivated to crack on with the job and be passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential. Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Contract Type Permanent, full time Salary OTE up to £50,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours 45 hours per week, Monday Friday 08 00, Saturday 09 00 & Sunday 11 00 (One day off in the week and weekends on rota basis) Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts Equal Opportunity Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. Privacy Notice We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Jan 17, 2026
Full time
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Contract Type Permanent, full time Salary OTE up to £50,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours 45 hours per week, Monday Friday 08 00, Saturday 09 00 & Sunday 11 00 (One day off in the week and weekends on rota basis) Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts Equal Opportunity Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. Privacy Notice We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Job Purpose The Customer Success Manager partners with our midmarket customer portfolio to ensure value realization and product adoption, while leveraging scaled and programmatic approaches to deliver efficient, impactful experiences. Positioned between high-touch CSMs and digital success models, this role blends proactive engagement with operational efficiency - driving adoption, mitigating risks, and identifying opportunities for growth through a mix of 1-to-1 and 1-to-many activities. Main Responsibilities Reporting to the Manager of Customer Success for our Mid-Market segment, our Customer Success Managers (CSMs) play a pivotal role in shaping and advancing the mid-market customer experience within our global Customer Success organization. This role combines direct customer partnership with scalable engagement, ensuring customers achieve measurable outcomes while supporting operational efficiency. The CSM works closely with Customer Success, Operations, Community, and cross-functional teams to deliver a consistent and durable customer journey. Key activities include: Conduct semi-regular business reviews to assess ROI, adoption progress, and evolving customer objectives. Deliver proactive engagement through scalable methods, including group sessions (e.g., "Ask Me Anything" hours), webinars, and digital resources. Leverage health alerts, survey results, and usage data to identify risks or opportunities and take timely action. Provide product guidance by leveraging both technical expertise and business acumen to help customers achieve their desired outcomes Partner with customers in 1-to-1 and 1-to-many activities to establish measurable goals and KPIs that demonstrate value realization and business impact. Maintain accurate customer data (contacts, activities, health metrics) within Planhat and related systems to support operational excellence. Collaborate cross-functionally with Sales, Product, Support, and Success Operations teams to address customer needs and resolve issues promptly. Contribute to the development of playbooks, processes, and innovation initiatives that improve the customer journey at scale. Requirements/ Knowledge, Skills, and Experience Customer-first mindset with the ability to balance strategic relationship-building and efficient, programmatic engagement. Curiosity and eagerness to develop deep product knowledge. Strong problem-solving orientation, with the ability to connect activities to the "why" behind customer needs. Collaborative team player who can also work autonomously and transparently to achieve shared objectives. Excellent communication and listening skills; able to adapt style across stakeholders and formats (virtual, in-person, written). Comfortable analyzing data and translating insights into actionable recommendations. Proficiency with Planhat (or similar CS platforms) and a strong appreciation for data quality and integrity. Highly organized and detail-oriented, willing to "roll up your sleeves" to support operational objectives. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Jan 17, 2026
Full time
Job Purpose The Customer Success Manager partners with our midmarket customer portfolio to ensure value realization and product adoption, while leveraging scaled and programmatic approaches to deliver efficient, impactful experiences. Positioned between high-touch CSMs and digital success models, this role blends proactive engagement with operational efficiency - driving adoption, mitigating risks, and identifying opportunities for growth through a mix of 1-to-1 and 1-to-many activities. Main Responsibilities Reporting to the Manager of Customer Success for our Mid-Market segment, our Customer Success Managers (CSMs) play a pivotal role in shaping and advancing the mid-market customer experience within our global Customer Success organization. This role combines direct customer partnership with scalable engagement, ensuring customers achieve measurable outcomes while supporting operational efficiency. The CSM works closely with Customer Success, Operations, Community, and cross-functional teams to deliver a consistent and durable customer journey. Key activities include: Conduct semi-regular business reviews to assess ROI, adoption progress, and evolving customer objectives. Deliver proactive engagement through scalable methods, including group sessions (e.g., "Ask Me Anything" hours), webinars, and digital resources. Leverage health alerts, survey results, and usage data to identify risks or opportunities and take timely action. Provide product guidance by leveraging both technical expertise and business acumen to help customers achieve their desired outcomes Partner with customers in 1-to-1 and 1-to-many activities to establish measurable goals and KPIs that demonstrate value realization and business impact. Maintain accurate customer data (contacts, activities, health metrics) within Planhat and related systems to support operational excellence. Collaborate cross-functionally with Sales, Product, Support, and Success Operations teams to address customer needs and resolve issues promptly. Contribute to the development of playbooks, processes, and innovation initiatives that improve the customer journey at scale. Requirements/ Knowledge, Skills, and Experience Customer-first mindset with the ability to balance strategic relationship-building and efficient, programmatic engagement. Curiosity and eagerness to develop deep product knowledge. Strong problem-solving orientation, with the ability to connect activities to the "why" behind customer needs. Collaborative team player who can also work autonomously and transparently to achieve shared objectives. Excellent communication and listening skills; able to adapt style across stakeholders and formats (virtual, in-person, written). Comfortable analyzing data and translating insights into actionable recommendations. Proficiency with Planhat (or similar CS platforms) and a strong appreciation for data quality and integrity. Highly organized and detail-oriented, willing to "roll up your sleeves" to support operational objectives. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Jan 17, 2026
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
About Us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Job Title: Network Team Leader Location: Hybrid (with travel as required) Salary: Up to £65,000 (Depending on Experience) + Benefits Contract Type: Permanent, Full-Time Are you a versatile, technical Network Team Leader with proven experience in motivating and leading both a team and key service partners? Are you looking for your next challenge with a company that has made significant investment in IT to bolster continued growth? As the Network Team Leader for Lookers Motor Group you will be tasked with leading the relationship with our multiple network services providers, alongside our small internal team, to provide service to our complex, multi-site/multi data centre environment. You will help foster an inspiring team environment with an open and honest communication culture within not only the immediate team, our service partners and the wider Lookers IT Department. Responsibilities To be responsible for the Network Team rostering, development and performance, ensuring the team works in alignment with the Lookers Motor Group frameworks and service management processes. Ensuring the team is fully equipped with the tools and knowledge to investigate, diagnose and resolve complex technical incidents and fulfil technical requests for all infrastructure/systems to SLA. Leading mission critical 24x7 IT infrastructure operations ensuring service excellence. This includes responsibility for the key disciplines of service management and service delivery, incident, problem, change, transition, configuration management, asset and obsolescence management, service continuity, availability, capacity and reporting. Own the relationship with key network service providers, in terms of service, roadmap and capability. Work collaboratively with other teams, stakeholders and decision makers to identify, recommend, develop, implement and support cost-effective technology and process solutions. Responsible on an ongoing basis to update and maintain our network estate in line with agreed lifecycle and vendor roadmaps to a defined and supported level. Inputting to, developing and driving through to implementation the strategic infrastructure roadmap. Ensure that activities and escalations are in line with both customer and service level agreements. Contribute to the development of processes and aligned documentation, aligned to ITIL. Participate in root cause analysis for complex major incidents and escalated faults. Willingness to learn and document new services/products. Keep up to date with technical and service developments within the industry and making recommendations where appropriate to feed into the long-term Lookers IT strategy. Security focussed and fully aware of key security principles and practices including demonstrable experience of dealing with security related incidents. Understanding of ITIL principles and practices. Standardisation, simplification driving improved security posture. Your core technical competencies Design, deployment and support of the following Fortinet products FortiGate Firewalls FortiManager FortiAnalyzer FortiNAC or equivalent network access products FortiSwitches FortiAPs Design, deployment and support of Cisco switches and routers. Design, deployment and support of Meraki security devices and wireless devices. Network Service Provider relationship and management. Strong knowledge and understanding of Infrastructure Security (ACLs, ACS, VRFs, Vlans). Strong knowledge and understanding of network management tools (SNMP, Solarwinds, PRTG). Strong knowledge and understanding of MPLS, SD-WAN, VPN and resilient WAN technologies. Strong knowledge and understanding of routing protocols (OSPF, BGP). Strong technical troubleshooting expertise. Strategic roadmap authoring and ownership. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Jan 17, 2026
Full time
About Us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Job Title: Network Team Leader Location: Hybrid (with travel as required) Salary: Up to £65,000 (Depending on Experience) + Benefits Contract Type: Permanent, Full-Time Are you a versatile, technical Network Team Leader with proven experience in motivating and leading both a team and key service partners? Are you looking for your next challenge with a company that has made significant investment in IT to bolster continued growth? As the Network Team Leader for Lookers Motor Group you will be tasked with leading the relationship with our multiple network services providers, alongside our small internal team, to provide service to our complex, multi-site/multi data centre environment. You will help foster an inspiring team environment with an open and honest communication culture within not only the immediate team, our service partners and the wider Lookers IT Department. Responsibilities To be responsible for the Network Team rostering, development and performance, ensuring the team works in alignment with the Lookers Motor Group frameworks and service management processes. Ensuring the team is fully equipped with the tools and knowledge to investigate, diagnose and resolve complex technical incidents and fulfil technical requests for all infrastructure/systems to SLA. Leading mission critical 24x7 IT infrastructure operations ensuring service excellence. This includes responsibility for the key disciplines of service management and service delivery, incident, problem, change, transition, configuration management, asset and obsolescence management, service continuity, availability, capacity and reporting. Own the relationship with key network service providers, in terms of service, roadmap and capability. Work collaboratively with other teams, stakeholders and decision makers to identify, recommend, develop, implement and support cost-effective technology and process solutions. Responsible on an ongoing basis to update and maintain our network estate in line with agreed lifecycle and vendor roadmaps to a defined and supported level. Inputting to, developing and driving through to implementation the strategic infrastructure roadmap. Ensure that activities and escalations are in line with both customer and service level agreements. Contribute to the development of processes and aligned documentation, aligned to ITIL. Participate in root cause analysis for complex major incidents and escalated faults. Willingness to learn and document new services/products. Keep up to date with technical and service developments within the industry and making recommendations where appropriate to feed into the long-term Lookers IT strategy. Security focussed and fully aware of key security principles and practices including demonstrable experience of dealing with security related incidents. Understanding of ITIL principles and practices. Standardisation, simplification driving improved security posture. Your core technical competencies Design, deployment and support of the following Fortinet products FortiGate Firewalls FortiManager FortiAnalyzer FortiNAC or equivalent network access products FortiSwitches FortiAPs Design, deployment and support of Cisco switches and routers. Design, deployment and support of Meraki security devices and wireless devices. Network Service Provider relationship and management. Strong knowledge and understanding of Infrastructure Security (ACLs, ACS, VRFs, Vlans). Strong knowledge and understanding of network management tools (SNMP, Solarwinds, PRTG). Strong knowledge and understanding of MPLS, SD-WAN, VPN and resilient WAN technologies. Strong knowledge and understanding of routing protocols (OSPF, BGP). Strong technical troubleshooting expertise. Strategic roadmap authoring and ownership. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role GBG Legal Team The GBG Legal Team plays a vital role in the success GBG's global identity data intelligence business. As a team, our aim is to adopt a market leading customer centric stance - both to our external clients and internal colleagues. We've been recognised for the contribution we make and for our initiatives to streamline processes and to provide commercial legal support to this fast paced and innovative organisation. Legal Counsel We are seeking a highly motivated and detail-oriented experienced Legal Counsel to join our team. In this role, you will work closely with other members of the GBG Legal Team to provide advice and support services to the business across a wide range of commercial, financial and contractual matters globally. The role will involve direct exposure and interaction with key stakeholders across the business on a range of business-critical matters. What you will do Your responsibilities shall include, but not be limited to: Negotiating procurement contracts, data supply contracts, customer agreements including software licensing and SaaS contracts, non-disclosure agreements and novation agreements, globally. Advising on data protection and compliance matters, particularly under the UK GDPR and other global privacy frameworks. Where necessary drafting and updating standard contract terms and variations to standard contracts and agreements. Providing legal advice and guidance to sales teams and GBG stakeholders globally. Collaborating with cross-functional teams including IT, InfoSec and Privacy to ensure legal risks are identified and mitigated. Organising legal training for sales teams. Prioritising workloads and communicating with commercial colleagues. Monitoring changes in relevant legislation and taking appropriate action. Working closely with the credit control team as the legal liaison for debt disputes. Collaborating with a broad range of other internal and external contacts. Providing incident management support as required. Skills we are looking for A qualified lawyer with at least 3 years' experience of commercial and supplier contracts. You should be familiar with English Law and have worked/practiced in the UK. Although previous in-house experience is desirable, this role could also be suitable for a lawyer with a private practice background moving in-house. Excellent drafting, communication and analytical skills. Ability to work independently and manage multiple priorities in a fast-paced environment. A proactive, collaborative and commercially minded approach with a keenness to learn. A commitment to achieving high levels of customer satisfaction and supporting the aims and objectives of the legal department. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Jan 17, 2026
Full time
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role GBG Legal Team The GBG Legal Team plays a vital role in the success GBG's global identity data intelligence business. As a team, our aim is to adopt a market leading customer centric stance - both to our external clients and internal colleagues. We've been recognised for the contribution we make and for our initiatives to streamline processes and to provide commercial legal support to this fast paced and innovative organisation. Legal Counsel We are seeking a highly motivated and detail-oriented experienced Legal Counsel to join our team. In this role, you will work closely with other members of the GBG Legal Team to provide advice and support services to the business across a wide range of commercial, financial and contractual matters globally. The role will involve direct exposure and interaction with key stakeholders across the business on a range of business-critical matters. What you will do Your responsibilities shall include, but not be limited to: Negotiating procurement contracts, data supply contracts, customer agreements including software licensing and SaaS contracts, non-disclosure agreements and novation agreements, globally. Advising on data protection and compliance matters, particularly under the UK GDPR and other global privacy frameworks. Where necessary drafting and updating standard contract terms and variations to standard contracts and agreements. Providing legal advice and guidance to sales teams and GBG stakeholders globally. Collaborating with cross-functional teams including IT, InfoSec and Privacy to ensure legal risks are identified and mitigated. Organising legal training for sales teams. Prioritising workloads and communicating with commercial colleagues. Monitoring changes in relevant legislation and taking appropriate action. Working closely with the credit control team as the legal liaison for debt disputes. Collaborating with a broad range of other internal and external contacts. Providing incident management support as required. Skills we are looking for A qualified lawyer with at least 3 years' experience of commercial and supplier contracts. You should be familiar with English Law and have worked/practiced in the UK. Although previous in-house experience is desirable, this role could also be suitable for a lawyer with a private practice background moving in-house. Excellent drafting, communication and analytical skills. Ability to work independently and manage multiple priorities in a fast-paced environment. A proactive, collaborative and commercially minded approach with a keenness to learn. A commitment to achieving high levels of customer satisfaction and supporting the aims and objectives of the legal department. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also find out more about careers at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Customer Success team Our Customer Success team partners with hyperexponential's largest and most complex customers to drive measurable value and long term adoption of the hx platform. We build deep, strategic relationships with enterprise insurers, align on business outcomes, and ensure customers actively leverage core product capabilities to achieve those outcomes. We work cross functionally with Sales, Product and Delivery to create seamless experiences from onboarding through expansion. The team values proactive ownership, clear communication, and rigorous follow through, empowering every member to shape customer success and influence our product roadmap. As we scale, you'll join a high performing group that thrives on curiosity, collaboration, and impact. Your work will directly strengthen customer outcomes, account health, and hx's market reputation. What you'll be doing Drive measurable customer value and adoption by guiding accounts to achieve strategic outcomes and maximise use of core product capabilities. Maintain and grow account health, delivering strong net revenue retention through proactive renewal management, early risk identification, and expansion opportunity spotting. Deliver high quality customer engagements, such as QBRs, workshops, and value assessments, that showcase deep understanding and elevate the hx brand. Capture and structure feedback from enterprise customers, translating insights into actionable product and operational improvements. Champion cross functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and align on customer success strategies. Demonstrate hx Values and Culture, providing tangible examples of values driven behaviour beyond core responsibilities during performance reviews. What you'll need to have done Delivered measurable value and adoption outcomes for enterprise SaaS customers, ideally within insurance, fintech, or complex B2B environments. Managed account health and renewals, achieving strong net revenue retention and identifying expansion opportunities in a high growth setting. Led high impact customer engagements (QBRs, workshops, value assessments) that resulted in increased product adoption and customer satisfaction. Captured and synthesised structured customer feedback, influencing product or operational improvements at scale. Collaborated effectively with Sales, Product, and Delivery teams to drive customer success and resolve complex challenges. Demonstrated resilience, adaptability, and proactive ownership in fast paced, ambiguous environments, consistently prioritising actions for business impact. You're unlikely to thrive here if You prefer to wait for direction rather than proactively identifying and solving problems. You struggle to adapt to change or ambiguity, or find it difficult to collaborate across diverse teams. You're not energised by a culture that values ownership, feedback, and continuous learning. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.lifecycle. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. Additional perks Top spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Initial call with our Talent team to kick things off and learn more about your background. Manager interview with the Hiring Manager to explore your experience in more depth. Skills assessment with the Customer Success team presenting a QBR (ideally in person). Values interview to get to know how you work and how that aligns with hx's culture. We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Check out our blog at Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Jan 17, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Customer Success team Our Customer Success team partners with hyperexponential's largest and most complex customers to drive measurable value and long term adoption of the hx platform. We build deep, strategic relationships with enterprise insurers, align on business outcomes, and ensure customers actively leverage core product capabilities to achieve those outcomes. We work cross functionally with Sales, Product and Delivery to create seamless experiences from onboarding through expansion. The team values proactive ownership, clear communication, and rigorous follow through, empowering every member to shape customer success and influence our product roadmap. As we scale, you'll join a high performing group that thrives on curiosity, collaboration, and impact. Your work will directly strengthen customer outcomes, account health, and hx's market reputation. What you'll be doing Drive measurable customer value and adoption by guiding accounts to achieve strategic outcomes and maximise use of core product capabilities. Maintain and grow account health, delivering strong net revenue retention through proactive renewal management, early risk identification, and expansion opportunity spotting. Deliver high quality customer engagements, such as QBRs, workshops, and value assessments, that showcase deep understanding and elevate the hx brand. Capture and structure feedback from enterprise customers, translating insights into actionable product and operational improvements. Champion cross functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and align on customer success strategies. Demonstrate hx Values and Culture, providing tangible examples of values driven behaviour beyond core responsibilities during performance reviews. What you'll need to have done Delivered measurable value and adoption outcomes for enterprise SaaS customers, ideally within insurance, fintech, or complex B2B environments. Managed account health and renewals, achieving strong net revenue retention and identifying expansion opportunities in a high growth setting. Led high impact customer engagements (QBRs, workshops, value assessments) that resulted in increased product adoption and customer satisfaction. Captured and synthesised structured customer feedback, influencing product or operational improvements at scale. Collaborated effectively with Sales, Product, and Delivery teams to drive customer success and resolve complex challenges. Demonstrated resilience, adaptability, and proactive ownership in fast paced, ambiguous environments, consistently prioritising actions for business impact. You're unlikely to thrive here if You prefer to wait for direction rather than proactively identifying and solving problems. You struggle to adapt to change or ambiguity, or find it difficult to collaborate across diverse teams. You're not energised by a culture that values ownership, feedback, and continuous learning. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.lifecycle. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. Additional perks Top spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Initial call with our Talent team to kick things off and learn more about your background. Manager interview with the Hiring Manager to explore your experience in more depth. Skills assessment with the Customer Success team presenting a QBR (ideally in person). Values interview to get to know how you work and how that aligns with hx's culture. We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Check out our blog at Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Are you an ambitious Paralegal or Conveyancer looking to take the next step in your career with one of the UK s leading property law firms? This is an exciting opportunity to join a top-ranked, fast-growing practice renowned for excellence, innovation, and an unwavering commitment to client care. Based in London, you ll become part of a collaborative, supportive team that puts people first - where your expertise is valued, your development is invested in, and your contribution genuinely matters. If you re passionate about conveyancing and eager to make an impact from day one, this could be the perfect next move. The Role at a Glance: Paralegal/Conveyancer London - Onsite Competitive salary with annual review and performance-based bonus Plus Extensive Benefits Including Life Assurance, Employer Pension Contribution, 24/7 Medical Advice and Mental Health Support Access and More Culture: Working Together, Supporting Each Other, Inspiring Each Other, Motivating Each Other Values: Be True, People Matter, Be Passionate, Focus on Success Company: Leading Property Law Firm ( in the Country) The Leading 500 (Leading Firm) Your Skills: Minimum of 1 year experience in Conveyancing, specifically working with London properties (leasehold mainly). About us: Gilson Gray LLP is a full-service law firm delivering expert legal, property, and financial services that support clients at every stage of life. Our Conveyancing team brings decades of experience across all transaction types, providing clear guidance and confident solutions in every scenario. With offices in Edinburgh, Glasgow, Aberdeen, Dundee, North Berwick, Lincoln, and London, we re committed to delivering exceptional advice and an outstanding client experience. We re growing fast and have expanded significantly over the past year. Despite our scale, we pride ourselves on personal service and the highest professional standards. This role is based in our London office. At Gilson Gray, people come first. We invest in firm-wide wellbeing days and host an annual summer party in Rutland Square for colleagues and their families. Our vision is bold: to be the best by applying insightful, imaginative thinking - challenging convention, looking beyond the obvious, and building genuine connections. The Paralegal/Conveyancer Opportunity: We are looking to further strengthen our team with the appointment of an experienced candidate. What makes this role particularly exciting is the opportunity to gain hands-on experience from day one. In this position, you will play an active part in managing a wide range of property transactions from initial instruction through to post-completion. Your day-to-day work will involve regular communication with clients, referrers, and third-party professionals, whether by phone, email, or in person. You ll also support the smooth progression of matters by maintaining our case management system, preparing quotes and instruction letters, compiling draft contract packs, ordering searches, and liaising with solicitors, brokers, and estate agents. Key responsibilities include: • Managing freehold and leasehold sales and purchases, including new builds, shared ownership, remortgages, and transfers of equity • Updating clients and branches throughout the transaction and building strong working relationships • Checking mortgage offers and search results, raising and responding to enquiries, and reporting to clients • Ensuring all due diligence, risk assessments, and compliance requirements (including AML and data protection) are met • Exchanging contracts, completing transactions, submitting SDLT returns, handling Land Registry applications, and dealing with requisitions • Managing invoicing and archiving completed files About you: Required Knowledge & Experience • Strong London residential property experience, including complex leasehold and BSA matters. • Ability to manage the full conveyancing process from instruction to completion. • Proficient in drafting/reviewing contracts, transfer deeds, mortgage documents, and related paperwork. • Solid understanding of property law compliance and best practices. • Experience handling transaction finances (deposits, completion funds, disbursements). • Law degree/LPC or equivalent conveyancing qualification. • Excellent client service and relationship-building skills. • Committed to delivering high standards and supporting firm objectives. Ideal Candidate Attributes • Works well under pressure and maintains confidentiality. • Produces accurate, timely work with clear communication. • Familiar with case management systems and MS Office. • Strong team player with a proactive, driven mindset. • Highly organised, solutions-focused, and keen to progress within the firm. Benefits: As well as excellent salaries, bonuses and a contributory pension scheme, we also offer: • A competitive salary with annual review and performance-based bonus • Great prospect of progress for the right candidate • 25 days holiday plus 8 Bank Holidays, increasing after 4 years service • Birthday off • 4 x Death in Service Benefit • Enhanced employer contribution to your workplace pension • Eye test vouchers • Enhanced Maternity/ Paternity pay • Company sick pay • Wellbeing initiatives and access to an online Health Provider Ready to elevate your conveyancing career with one of the UK s most respected, fastest-growing law firms? Step into a role where your expertise is celebrated, your growth is prioritised, and your impact is felt from day one. Join Gilson Gray and be part of a team that s shaping the future of property law. Apply today and build the career you deserve. Brought to you and managed by our talent partners RR (Recruitment Revolution). Your privacy matters. As you might expect you may be contacted by email, text or telephone. Your data is processed by RR on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jan 17, 2026
Full time
Are you an ambitious Paralegal or Conveyancer looking to take the next step in your career with one of the UK s leading property law firms? This is an exciting opportunity to join a top-ranked, fast-growing practice renowned for excellence, innovation, and an unwavering commitment to client care. Based in London, you ll become part of a collaborative, supportive team that puts people first - where your expertise is valued, your development is invested in, and your contribution genuinely matters. If you re passionate about conveyancing and eager to make an impact from day one, this could be the perfect next move. The Role at a Glance: Paralegal/Conveyancer London - Onsite Competitive salary with annual review and performance-based bonus Plus Extensive Benefits Including Life Assurance, Employer Pension Contribution, 24/7 Medical Advice and Mental Health Support Access and More Culture: Working Together, Supporting Each Other, Inspiring Each Other, Motivating Each Other Values: Be True, People Matter, Be Passionate, Focus on Success Company: Leading Property Law Firm ( in the Country) The Leading 500 (Leading Firm) Your Skills: Minimum of 1 year experience in Conveyancing, specifically working with London properties (leasehold mainly). About us: Gilson Gray LLP is a full-service law firm delivering expert legal, property, and financial services that support clients at every stage of life. Our Conveyancing team brings decades of experience across all transaction types, providing clear guidance and confident solutions in every scenario. With offices in Edinburgh, Glasgow, Aberdeen, Dundee, North Berwick, Lincoln, and London, we re committed to delivering exceptional advice and an outstanding client experience. We re growing fast and have expanded significantly over the past year. Despite our scale, we pride ourselves on personal service and the highest professional standards. This role is based in our London office. At Gilson Gray, people come first. We invest in firm-wide wellbeing days and host an annual summer party in Rutland Square for colleagues and their families. Our vision is bold: to be the best by applying insightful, imaginative thinking - challenging convention, looking beyond the obvious, and building genuine connections. The Paralegal/Conveyancer Opportunity: We are looking to further strengthen our team with the appointment of an experienced candidate. What makes this role particularly exciting is the opportunity to gain hands-on experience from day one. In this position, you will play an active part in managing a wide range of property transactions from initial instruction through to post-completion. Your day-to-day work will involve regular communication with clients, referrers, and third-party professionals, whether by phone, email, or in person. You ll also support the smooth progression of matters by maintaining our case management system, preparing quotes and instruction letters, compiling draft contract packs, ordering searches, and liaising with solicitors, brokers, and estate agents. Key responsibilities include: • Managing freehold and leasehold sales and purchases, including new builds, shared ownership, remortgages, and transfers of equity • Updating clients and branches throughout the transaction and building strong working relationships • Checking mortgage offers and search results, raising and responding to enquiries, and reporting to clients • Ensuring all due diligence, risk assessments, and compliance requirements (including AML and data protection) are met • Exchanging contracts, completing transactions, submitting SDLT returns, handling Land Registry applications, and dealing with requisitions • Managing invoicing and archiving completed files About you: Required Knowledge & Experience • Strong London residential property experience, including complex leasehold and BSA matters. • Ability to manage the full conveyancing process from instruction to completion. • Proficient in drafting/reviewing contracts, transfer deeds, mortgage documents, and related paperwork. • Solid understanding of property law compliance and best practices. • Experience handling transaction finances (deposits, completion funds, disbursements). • Law degree/LPC or equivalent conveyancing qualification. • Excellent client service and relationship-building skills. • Committed to delivering high standards and supporting firm objectives. Ideal Candidate Attributes • Works well under pressure and maintains confidentiality. • Produces accurate, timely work with clear communication. • Familiar with case management systems and MS Office. • Strong team player with a proactive, driven mindset. • Highly organised, solutions-focused, and keen to progress within the firm. Benefits: As well as excellent salaries, bonuses and a contributory pension scheme, we also offer: • A competitive salary with annual review and performance-based bonus • Great prospect of progress for the right candidate • 25 days holiday plus 8 Bank Holidays, increasing after 4 years service • Birthday off • 4 x Death in Service Benefit • Enhanced employer contribution to your workplace pension • Eye test vouchers • Enhanced Maternity/ Paternity pay • Company sick pay • Wellbeing initiatives and access to an online Health Provider Ready to elevate your conveyancing career with one of the UK s most respected, fastest-growing law firms? Step into a role where your expertise is celebrated, your growth is prioritised, and your impact is felt from day one. Join Gilson Gray and be part of a team that s shaping the future of property law. Apply today and build the career you deserve. Brought to you and managed by our talent partners RR (Recruitment Revolution). Your privacy matters. As you might expect you may be contacted by email, text or telephone. Your data is processed by RR on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Technology organisation is hiring for a permanent Head of Data Governance (Data Protection & Data Privacy) to lead all aspects of data protection, GDPR compliance, data risk and wider data governance. This is a permanent role based in Gloucester on a hybrid basis (2 days per week). You will need to undergo SC Clearance, so will need to be eligible click apply for full job details
Jan 17, 2026
Full time
Technology organisation is hiring for a permanent Head of Data Governance (Data Protection & Data Privacy) to lead all aspects of data protection, GDPR compliance, data risk and wider data governance. This is a permanent role based in Gloucester on a hybrid basis (2 days per week). You will need to undergo SC Clearance, so will need to be eligible click apply for full job details
We are delighted to be working exclusively with our client, a successful business based in Kettering, to recruit a Accounts Assistant to join their friendly team. This is an excellent opportunity for someone with solid accounts experience who is looking to develop their skills further in a supportive and professional environment. Reporting to the Financial Controller, duties include: Processing purchase and sales invoices accurately, and resolving any related queries with suppliers or internal teams Reconciling supplier statements and bank accounts, investigating and resolving any discrepancies Processing employee expense claims in line with company policies Assisting with payment runs, ensuring payments are made accurately and on time Assisting with the collection, checking, and preparation of payroll information ahead of payroll processing Supporting month-end activities Providing general finance administration support and assisting with ad hoc finance tasks as required The Candidate: We are looking for someone with previous experience in an accounts or finance assistant role who takes pride in their work and brings a strong eye for detail. You will have experience working within an accounts or finance environment and feel confident using Excel and finance systems, although advanced Excel skills are not required. You will work accurately and conscientiously, with a high level of attention to detail, and communicate clearly and professionally with colleagues. You will also enjoy working collaboratively as part of a team and demonstrate a genuine willingness to learn, develop, and support the wider finance function. Remuneration £26,000 - c£30,000 depending on experience 37.5 hours per week, flexible start and finish times Office-based 29 days, including statutory bank holidays AAT study support considered, depending on the candidate Pension, Parking Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy. By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations). For further information relating to our Privacy Policy please see the link in the footer of our website.
Jan 17, 2026
Full time
We are delighted to be working exclusively with our client, a successful business based in Kettering, to recruit a Accounts Assistant to join their friendly team. This is an excellent opportunity for someone with solid accounts experience who is looking to develop their skills further in a supportive and professional environment. Reporting to the Financial Controller, duties include: Processing purchase and sales invoices accurately, and resolving any related queries with suppliers or internal teams Reconciling supplier statements and bank accounts, investigating and resolving any discrepancies Processing employee expense claims in line with company policies Assisting with payment runs, ensuring payments are made accurately and on time Assisting with the collection, checking, and preparation of payroll information ahead of payroll processing Supporting month-end activities Providing general finance administration support and assisting with ad hoc finance tasks as required The Candidate: We are looking for someone with previous experience in an accounts or finance assistant role who takes pride in their work and brings a strong eye for detail. You will have experience working within an accounts or finance environment and feel confident using Excel and finance systems, although advanced Excel skills are not required. You will work accurately and conscientiously, with a high level of attention to detail, and communicate clearly and professionally with colleagues. You will also enjoy working collaboratively as part of a team and demonstrate a genuine willingness to learn, develop, and support the wider finance function. Remuneration £26,000 - c£30,000 depending on experience 37.5 hours per week, flexible start and finish times Office-based 29 days, including statutory bank holidays AAT study support considered, depending on the candidate Pension, Parking Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy. By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations). For further information relating to our Privacy Policy please see the link in the footer of our website.
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer health, usage, adoption patterns and outcomes, then design interventions to maximise success. Identify potential risks to customer retention and work collaboratively to avoid them before they materialise. Facilitate customer workshops and business reviews to surface needs, measure progress and align goals. Capture and share customer feedback, providing insight that helps shape product development and service offerings. Partner with our teams (Support, Professional Services, Product, Account Management) to coordinate delivery of customer outcomes. Document customer engagements and maintain visibility of activity, outcomes and risks across systems. Refine and improve Customer Success practices to ensure they are aligned with the evolving needs of clients. Requirements A blend of technical understanding and customer-facing skills, from an observability, monitoring, or enterprise software environment. Experience in a Customer Success, Technical Account Management, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview, OP5 or Uptrends advantageous) Background in enterprise-scale environments (financial services experience advantageous). Ability to translate technical solutions into business value and outcomes. Experience delivering training, workshops, or enablement programmes. Analytical skills for interpreting customer usage and health metrics. Excellent communication and relationship-building skills at all levels, from technical staff to senior stakeholders. Organised, proactive, and comfortable working independently while collaborating across functions. Health insurance cover for you and your dependents Dental Cover for you and your dependants Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
Jan 17, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer health, usage, adoption patterns and outcomes, then design interventions to maximise success. Identify potential risks to customer retention and work collaboratively to avoid them before they materialise. Facilitate customer workshops and business reviews to surface needs, measure progress and align goals. Capture and share customer feedback, providing insight that helps shape product development and service offerings. Partner with our teams (Support, Professional Services, Product, Account Management) to coordinate delivery of customer outcomes. Document customer engagements and maintain visibility of activity, outcomes and risks across systems. Refine and improve Customer Success practices to ensure they are aligned with the evolving needs of clients. Requirements A blend of technical understanding and customer-facing skills, from an observability, monitoring, or enterprise software environment. Experience in a Customer Success, Technical Account Management, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview, OP5 or Uptrends advantageous) Background in enterprise-scale environments (financial services experience advantageous). Ability to translate technical solutions into business value and outcomes. Experience delivering training, workshops, or enablement programmes. Analytical skills for interpreting customer usage and health metrics. Excellent communication and relationship-building skills at all levels, from technical staff to senior stakeholders. Organised, proactive, and comfortable working independently while collaborating across functions. Health insurance cover for you and your dependents Dental Cover for you and your dependants Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
Overview Do you have the expertise to provide strategic leadership on information governance, data protection, and risk management in a high-profile public sector environment such as the NI Assembly? The role Data Protection Inform and advise staff about the requirements of the UK GDPR and the Data Protection Act 2018 and help them to understand the practical implications for their business areas and the risks associated with data processing operations, taking into account the nature, scope, context and purposes of the processing. Monitor and ensure on-going compliance with the requirements of the UK GDPR and the Data Protection Act 2018, through for example, conducting data protection audits and requiring records of all data processing activities to be maintained. Assist and advise business areas and Information Asset Owners ('IAOs') in relation to the management of internal data protection activities. Raise awareness of data protection issues and promote a positive data protection culture. Assist business areas in deciding if a Data Protection Impact Assessment (DPIA) should be undertaken and assist with conducting DPIAs. Review and update the data protection, governance and information assurance policies and provide training to staff as required. Develop and maintain relationships with other DPOs across the wider public sector to share knowledge and best practices. Advise upon investigations and notifications once a data breach or other data incident has occurred. Information Standards and FOI Take forward an information management systems review and the implementation of a new system. Manage and quality assure the administration of responses to and disclosure of all FOI/DP requests in accordance with statutory deadlines and advise on more complex requests. Oversee the administration of FOI/DP appeals and provide advice to panels. Manage the Retention and Disposal Schedule and liaise with the Public Record Office of Northern Ireland ('PRONI'). Attend the Information Security Group and advise on appropriate information security measures. Governance Provide/manage administrative support to the Assembly Commission Audit and Risk Committee ('ACARC'). Draft the ACARC Annual Report and assist with the self-assessment of ACARC. Facilitate the quarterly review and update of the Corporate Risk Register, in conjunction with the Secretariat Management Team ('SMT'). Assist Directorate Management Teams with the quarterly review and update of Directorate Risk Registers. Facilitate the 6-monthly review of Directorate Risk Registers by SMT and identify emerging "risk clusters". Update and develop the Corporate Governance Framework in conjunction with SMT. Update and develop the Assembly Commission's Risk Management Strategy in conjunction with SMT. Complete (with input from SMT and Heads of Business) Fraud and Bribery, Cyber Security and Information Risk, Risk Management and other relevant checklists and monitor subsequent action plans. Monitor new or updated relevant corporate governance guidance and identify potential changes or updates to the corporate governance policies or procedures. General duties Fulfil the role in an independent manner. Lead, manage and develop a small team of staff. Develop and provide training for staff on data protection, UK GDPR, information management, governance and risk management. Implement a continuous improvement programme for the office. Comply with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures; and Carry out other duties that the Assembly Commission reasonably requires of you. Qualifications Essential: A thorough knowledge and understanding of the relevant law, regulations and guidance relating to data protection and freedom of information. AND An understanding of organisational governance and risk management policies and procedures. AND A primary degree, minimum 2:2 classification, in any subject and a relevant qualification in data protection, for example, Certified Information Privacy Professional ('CIPP'), BCS in Data Protection to Practitioner level, EU GDPR Practitioner or equivalent. AND At least two years' experience of the following: Successfully leading a data protection and information management service and the effective and efficient delivery of specific outcomes; Advising at a senior level on either: information standards and data protection policies and procedures or governance and risk management policies and procedures. Using the standards that underpin good information management, ensuring that organisational standards and legislative requirements are met and that a robust information system and supporting policies are maintained. Senior level is defined as a Project Board, Director, Head of Business, NICS Grade 7 or company board member or equivalent. OR A thorough knowledge and understanding of the relevant law, regulations and guidance relating to data protection and freedom of information. AND A comprehensive understanding of organisational governance and risk management policies and procedures. AND A relevant qualification in data protection for example Certified Information Privacy Professional ('CIPP'), BCS in Data Protection to Practitioner level, EU GDPR Practitioner or equivalent. AND At least four years' experience as listed at points a) - c) above. What's in it for you? Annual salary equivalent £54,090 Hybrid working Immediate start Generous annual leave allowance - 37 days per annum On-site parking Contact To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Meghan Hamilton, Senior Recruitment Consultant on or on email at . MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs
Jan 17, 2026
Full time
Overview Do you have the expertise to provide strategic leadership on information governance, data protection, and risk management in a high-profile public sector environment such as the NI Assembly? The role Data Protection Inform and advise staff about the requirements of the UK GDPR and the Data Protection Act 2018 and help them to understand the practical implications for their business areas and the risks associated with data processing operations, taking into account the nature, scope, context and purposes of the processing. Monitor and ensure on-going compliance with the requirements of the UK GDPR and the Data Protection Act 2018, through for example, conducting data protection audits and requiring records of all data processing activities to be maintained. Assist and advise business areas and Information Asset Owners ('IAOs') in relation to the management of internal data protection activities. Raise awareness of data protection issues and promote a positive data protection culture. Assist business areas in deciding if a Data Protection Impact Assessment (DPIA) should be undertaken and assist with conducting DPIAs. Review and update the data protection, governance and information assurance policies and provide training to staff as required. Develop and maintain relationships with other DPOs across the wider public sector to share knowledge and best practices. Advise upon investigations and notifications once a data breach or other data incident has occurred. Information Standards and FOI Take forward an information management systems review and the implementation of a new system. Manage and quality assure the administration of responses to and disclosure of all FOI/DP requests in accordance with statutory deadlines and advise on more complex requests. Oversee the administration of FOI/DP appeals and provide advice to panels. Manage the Retention and Disposal Schedule and liaise with the Public Record Office of Northern Ireland ('PRONI'). Attend the Information Security Group and advise on appropriate information security measures. Governance Provide/manage administrative support to the Assembly Commission Audit and Risk Committee ('ACARC'). Draft the ACARC Annual Report and assist with the self-assessment of ACARC. Facilitate the quarterly review and update of the Corporate Risk Register, in conjunction with the Secretariat Management Team ('SMT'). Assist Directorate Management Teams with the quarterly review and update of Directorate Risk Registers. Facilitate the 6-monthly review of Directorate Risk Registers by SMT and identify emerging "risk clusters". Update and develop the Corporate Governance Framework in conjunction with SMT. Update and develop the Assembly Commission's Risk Management Strategy in conjunction with SMT. Complete (with input from SMT and Heads of Business) Fraud and Bribery, Cyber Security and Information Risk, Risk Management and other relevant checklists and monitor subsequent action plans. Monitor new or updated relevant corporate governance guidance and identify potential changes or updates to the corporate governance policies or procedures. General duties Fulfil the role in an independent manner. Lead, manage and develop a small team of staff. Develop and provide training for staff on data protection, UK GDPR, information management, governance and risk management. Implement a continuous improvement programme for the office. Comply with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures; and Carry out other duties that the Assembly Commission reasonably requires of you. Qualifications Essential: A thorough knowledge and understanding of the relevant law, regulations and guidance relating to data protection and freedom of information. AND An understanding of organisational governance and risk management policies and procedures. AND A primary degree, minimum 2:2 classification, in any subject and a relevant qualification in data protection, for example, Certified Information Privacy Professional ('CIPP'), BCS in Data Protection to Practitioner level, EU GDPR Practitioner or equivalent. AND At least two years' experience of the following: Successfully leading a data protection and information management service and the effective and efficient delivery of specific outcomes; Advising at a senior level on either: information standards and data protection policies and procedures or governance and risk management policies and procedures. Using the standards that underpin good information management, ensuring that organisational standards and legislative requirements are met and that a robust information system and supporting policies are maintained. Senior level is defined as a Project Board, Director, Head of Business, NICS Grade 7 or company board member or equivalent. OR A thorough knowledge and understanding of the relevant law, regulations and guidance relating to data protection and freedom of information. AND A comprehensive understanding of organisational governance and risk management policies and procedures. AND A relevant qualification in data protection for example Certified Information Privacy Professional ('CIPP'), BCS in Data Protection to Practitioner level, EU GDPR Practitioner or equivalent. AND At least four years' experience as listed at points a) - c) above. What's in it for you? Annual salary equivalent £54,090 Hybrid working Immediate start Generous annual leave allowance - 37 days per annum On-site parking Contact To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Meghan Hamilton, Senior Recruitment Consultant on or on email at . MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs
Careers# Salesforce Administrator (8 month FTC) Team:Tech Location:Thame Work Model:hybrid Work Type:Maximum term Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates.We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparentGreat question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives.You'll work closely with developers and stakeholders to recommend impactful solutions.If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you.We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Solution design & continuous improvement : Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning) - Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship - Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics - Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support - Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps - Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring - Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst i s a plus.) Experience: 2+ years as a Salesforce Admin working inLightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs.
Jan 16, 2026
Full time
Careers# Salesforce Administrator (8 month FTC) Team:Tech Location:Thame Work Model:hybrid Work Type:Maximum term Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates.We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparentGreat question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives.You'll work closely with developers and stakeholders to recommend impactful solutions.If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you.We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Solution design & continuous improvement : Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning) - Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship - Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics - Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support - Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps - Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring - Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst i s a plus.) Experience: 2+ years as a Salesforce Admin working inLightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs.
Customer Service Representative / Member Representative / Cluster Support Saffron Building Society is seeking a CustomerService Representative / Member Representative to join our team on a full-time permanent basis. This role can be based at either our Braintree or Brentwood branch and will involve travelling between branches to provide relief cover (travel allowance will be paid). It is essential that you hold a full driving licence and have access to your own vehicle. Why Saffron Building Society: At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. Fantastic Company Benefits Include: Competitive Salary: On offer is a competitive salary of £24,500 per annum Holiday: 33 days holiday Pension: 5 % employee contribution 8.5% employer contribution Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes About the role: Once you have completed your three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative/ Cluster Support. Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration. This role is 35 hours per week, Monday Friday 9am 5pm with 2 x Saturdays per month 9am 1pm which is paid at time and half (overtime rate) Main Duties and responsibilities: Stay informed about Saffron s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries. Achieve first contact resolution, adding value for both the member and the Society. Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs. Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions. Identify and support vulnerable customers, ensuring their needs are met with empathy and care. Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners. About you: You will have experience in a similar Customer Service Representative / Member Representative/ Cluster Support role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable. You must hold a full driving licence and have access to your own vehicle, as you will be required to travel between branches and to Saffron Walden for training. If you are passionate about delivering excellent customer service and eager to take the next step in your career, this Customer Service Representative / Member Representative/ Cluster Support role could be your perfect match! Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Jan 16, 2026
Full time
Customer Service Representative / Member Representative / Cluster Support Saffron Building Society is seeking a CustomerService Representative / Member Representative to join our team on a full-time permanent basis. This role can be based at either our Braintree or Brentwood branch and will involve travelling between branches to provide relief cover (travel allowance will be paid). It is essential that you hold a full driving licence and have access to your own vehicle. Why Saffron Building Society: At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. Fantastic Company Benefits Include: Competitive Salary: On offer is a competitive salary of £24,500 per annum Holiday: 33 days holiday Pension: 5 % employee contribution 8.5% employer contribution Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes About the role: Once you have completed your three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative/ Cluster Support. Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration. This role is 35 hours per week, Monday Friday 9am 5pm with 2 x Saturdays per month 9am 1pm which is paid at time and half (overtime rate) Main Duties and responsibilities: Stay informed about Saffron s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries. Achieve first contact resolution, adding value for both the member and the Society. Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs. Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions. Identify and support vulnerable customers, ensuring their needs are met with empathy and care. Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners. About you: You will have experience in a similar Customer Service Representative / Member Representative/ Cluster Support role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable. You must hold a full driving licence and have access to your own vehicle, as you will be required to travel between branches and to Saffron Walden for training. If you are passionate about delivering excellent customer service and eager to take the next step in your career, this Customer Service Representative / Member Representative/ Cluster Support role could be your perfect match! Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
