Hearings Support Officer Salary: £27,835 - £30,929 pa Location: London - Hybrid Contract: Fixed-term contract for 12 months Hours: Full-timeWe have an exciting opportunity for a Hearings Support Officer to join our Hearings team and provide an efficient customer service to internal and external visitors attending hearings. The Hearings Support Officer deals with front-line face-to-face, telephone and email enquiries, providing a professional and welcoming service at all times.The Dental Professionals Hearings Service (the Hearings Service) conducts hearings for cases investigated and brought by the General Dental Council (GDC). Cases are adjudicated by independent committees consisting of lay and dental professional panellists.The Hearings Service is administratively separated from the GDC.Hearings are formal adjudication proceedings. Decisions made at hearings can have serious consequences for the dental professionals and can be difficult and stressful for all those involved. Cases often include patients, witnesses and legal representatives. About the role: - To provide general on-the-day support and assistance to registrants, legal teams, witnesses, and observers to ensure their needs are fully met.- Meet unrepresented registrants and witnesses, including vulnerable witnesses, at the hearing to explain the hearing process and answer any initial questions they have and provide continued/additional support throughout their attendance.- Provide a welcoming and professional face of the organisation by being the first point of contact to external parties and members of the public attending hearings.- Resolve face-to-face, telephone and email enquiries effectively and efficiently in a professional manner and to escalate where necessary.- Provide support with the operation of digital audio, video and voice conferencing equipment and iPad equipment, for both physical and remote hearings. Troubleshooting any issues and escalating where necessary.- Ensure only authorised persons enter the premises for hearings by checking and issuing visitor passes and informing staff when visitors arrive.- Assist in generating documentation prior to and following hearings and manage confidential and sensitive information in line with GDPR regulations. About you: The successful candidate will have: - Proven experience of working within a busy customer-focused environment and able to deliver excellent customer service in a similar environment.- Well-developed interpersonal skills with the ability to engage confidently, collaboratively and effectively with a range of customers and stakeholders internally and externally, demonstrating empathy, tact and discretion in discussing cases.- Proven ability to work on own initiative and as part of a wider team, developing effective relationships with the Hearings team and at all levels of the organisation.- Excellent written communication, with experience of generating documentation with accuracy and attention to detail.- Excellent knowledge of MS Office, including PowerPoint, Word, Excel, Outlook and MS Teams.- The ability to remain calm and professional in potentially high-pressure or emotionally charged situations.- Strong organisational skills, with proven experience and knowledge of prioritising multiple conflicting demands expeditiously. Benefits: The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday pro-rata (plus statutory) - rising to 30 days after 2 years' service.- Flexitime scheme.- Employer pension contributions up to 10%.- Buy/Sell annual leave.- Enhanced Maternity, Paternity and Adoption leave from 1 year's service.- Life assurance, income protection plan and enhanced sick leave policy.- Staff discounts, including eye care contributions and discounted gym membership. How to apply: For further details and to apply, please click the apply button. As part of your supporting statement, please provide examples of your work experience that align with the role and person specification below, using the STAR format: - Proven experience of working within a busy customer-focused environment and able to deliver excellent customer service in a similar environment.- Well-developed interpersonal skills dealing with a range of customers and stakeholders internally and externally, demonstrating empathy, tact and discretion and remaining calm in potentially high-pressure or emotionally charged situations.- Prioritisation and organisational skills. Closing date: 23:59 on 26 April 2026. Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible. The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
Apr 21, 2026
Contractor
Hearings Support Officer Salary: £27,835 - £30,929 pa Location: London - Hybrid Contract: Fixed-term contract for 12 months Hours: Full-timeWe have an exciting opportunity for a Hearings Support Officer to join our Hearings team and provide an efficient customer service to internal and external visitors attending hearings. The Hearings Support Officer deals with front-line face-to-face, telephone and email enquiries, providing a professional and welcoming service at all times.The Dental Professionals Hearings Service (the Hearings Service) conducts hearings for cases investigated and brought by the General Dental Council (GDC). Cases are adjudicated by independent committees consisting of lay and dental professional panellists.The Hearings Service is administratively separated from the GDC.Hearings are formal adjudication proceedings. Decisions made at hearings can have serious consequences for the dental professionals and can be difficult and stressful for all those involved. Cases often include patients, witnesses and legal representatives. About the role: - To provide general on-the-day support and assistance to registrants, legal teams, witnesses, and observers to ensure their needs are fully met.- Meet unrepresented registrants and witnesses, including vulnerable witnesses, at the hearing to explain the hearing process and answer any initial questions they have and provide continued/additional support throughout their attendance.- Provide a welcoming and professional face of the organisation by being the first point of contact to external parties and members of the public attending hearings.- Resolve face-to-face, telephone and email enquiries effectively and efficiently in a professional manner and to escalate where necessary.- Provide support with the operation of digital audio, video and voice conferencing equipment and iPad equipment, for both physical and remote hearings. Troubleshooting any issues and escalating where necessary.- Ensure only authorised persons enter the premises for hearings by checking and issuing visitor passes and informing staff when visitors arrive.- Assist in generating documentation prior to and following hearings and manage confidential and sensitive information in line with GDPR regulations. About you: The successful candidate will have: - Proven experience of working within a busy customer-focused environment and able to deliver excellent customer service in a similar environment.- Well-developed interpersonal skills with the ability to engage confidently, collaboratively and effectively with a range of customers and stakeholders internally and externally, demonstrating empathy, tact and discretion in discussing cases.- Proven ability to work on own initiative and as part of a wider team, developing effective relationships with the Hearings team and at all levels of the organisation.- Excellent written communication, with experience of generating documentation with accuracy and attention to detail.- Excellent knowledge of MS Office, including PowerPoint, Word, Excel, Outlook and MS Teams.- The ability to remain calm and professional in potentially high-pressure or emotionally charged situations.- Strong organisational skills, with proven experience and knowledge of prioritising multiple conflicting demands expeditiously. Benefits: The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday pro-rata (plus statutory) - rising to 30 days after 2 years' service.- Flexitime scheme.- Employer pension contributions up to 10%.- Buy/Sell annual leave.- Enhanced Maternity, Paternity and Adoption leave from 1 year's service.- Life assurance, income protection plan and enhanced sick leave policy.- Staff discounts, including eye care contributions and discounted gym membership. How to apply: For further details and to apply, please click the apply button. As part of your supporting statement, please provide examples of your work experience that align with the role and person specification below, using the STAR format: - Proven experience of working within a busy customer-focused environment and able to deliver excellent customer service in a similar environment.- Well-developed interpersonal skills dealing with a range of customers and stakeholders internally and externally, demonstrating empathy, tact and discretion and remaining calm in potentially high-pressure or emotionally charged situations.- Prioritisation and organisational skills. Closing date: 23:59 on 26 April 2026. Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible. The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Grant Making and Partnership Officer role is to provides operational, administrative and coordination support to ensure effective delivery of grant making, partnership management and learning activities during the maternity cover period in line with Womankind's organisational strategy and sub-strategies. Areas of responsibilities Project/programmes, Grants and Partnership Management Provide administrative and coordination support across projects/programmes, partners and grant cycles, including documentation, contracting, payment processing, reporting collation and monitoring follow up, under the direction of the Regional Managers. Provide administrative and coordination support for the development of new projects and programmes, under the direction of Grant Managers. Support the planning and organization of in person and online events and convenings under grant making and partnerships, including managing logistics and travel arrangements learning and exchange events. Administration and Compliance Maintain accurate and up to date records related to Womankind partners, projects, programmes and grants, including managing and updating the CRM (Beacon). Support due diligence processes for partners. Provide logistic, administrative and technical support to the Grant and Feminist Partnerships Team as agreed with line manager. Support the recruitment and placement of suitable consultants, interns and volunteers in coordination with relevant team members. Manage Womankind's general e mail inbox alongside other Womankind staff on the rota for this task. Contribution to knowledge and evidence base Participate in the Monitoring, Evaluation and Learning (MEL) Working Group and contribute to effective and appropriate MEL processes for Womankind projects, programmes and grants in collaboration with the Impact and Learning Advisor. Support the production of research and documentation under the guidance of the Regional Managers. Contribute Womankind's communications through drafting content for the website and social media channels. Contribute to team and organisational planning and reporting to key stakeholders (e.g. donors and supporters, senior management team, Co Chief Executives and Board of Trustees). Contribute to Womankind's Organisational Culture and Ways of Working Serve as a Grant making and Partnerships team representative and be an active participant in cross departmental working groups, initiatives and information sharing activities as agreed with line manager. Participate in weekly huddles, monthly team and staff meetings and other regular and ad hoc coordination and communication spaces. Adopt and promote feminist and anti racist ways of working, in line with Womankind's feminist partnership principles and anti racism pledge. Key relationships and collaboration Internally: Policy & Advocacy; Fundraising; Communications; Finance Externally: WK partners, WRO's and Feminist Movements, Donors PERSON SPECIFICATION Qualification and training A relevant qualification or equivalent experience in international development, social sciences, gender studies, human rights, public administration, or a related field, or equivalent experience. Experience or training in grant administration, partnerships, programme support, or operations, gained through work, internships, volunteering, or placements. Safeguarding awareness or training (PSEAH or equivalent), with a willingness to undertake further training. Basic understanding of monitoring, evaluation and learning (MEL), including reporting and learning focused approaches. Awareness of equality, diversity and inclusion, including gender equality or feminist principles. Essential Experience At least 3 years demonstrable experience of project, programme and/or grant management/support in a non profit setting. Demonstrable experience in at least one of the following areas: financial management, compliance, administration and/or logistics. Experience using or managing databases and/or CRM software. Experience of working or volunteering on issues related to women's rights, particularly with Disabled women, LBTQ+ women, Indigenous women and/or other groups facing marginalisation and/or lived experience in these areas. Desirable Experience of compliance and reporting requirements for international donors such as governments and foundations. Experience of working on multinational and/or multi stakeholder projects, programmes and/or grants. Experience of working on Womankind focus countries or regions. Good communication skills, written and verbal (in English). Understanding of and/or interest in women's rights and feminist values, with a willingness to learn and develop in this area. Personal Attributes Organised, proactive and reliable, with good attention to detail and ability to manage tasks and deadlines. Comfortable planning and delivering multiple activities under pressure to strict deadlines. Approachable, collaborative and collegial team player, able to build positive working relationships with colleagues and partners and contribute to a creative and supportive working environment. Willingness and adaptability to work in a hybrid environment, with colleagues based in the UK and Kenya and partners in multiple countries and timezones. Open to learning and feedback, with a reflective and curious mindset. Ethical and responsible, with an awareness of safeguarding, confidentiality, and professional boundaries. Adaptable and proactive, able to respond to changing priorities with support. Culturally aware and inclusive, with respect for diverse perspectives and experiences. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and o supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 21, 2026
Full time
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Grant Making and Partnership Officer role is to provides operational, administrative and coordination support to ensure effective delivery of grant making, partnership management and learning activities during the maternity cover period in line with Womankind's organisational strategy and sub-strategies. Areas of responsibilities Project/programmes, Grants and Partnership Management Provide administrative and coordination support across projects/programmes, partners and grant cycles, including documentation, contracting, payment processing, reporting collation and monitoring follow up, under the direction of the Regional Managers. Provide administrative and coordination support for the development of new projects and programmes, under the direction of Grant Managers. Support the planning and organization of in person and online events and convenings under grant making and partnerships, including managing logistics and travel arrangements learning and exchange events. Administration and Compliance Maintain accurate and up to date records related to Womankind partners, projects, programmes and grants, including managing and updating the CRM (Beacon). Support due diligence processes for partners. Provide logistic, administrative and technical support to the Grant and Feminist Partnerships Team as agreed with line manager. Support the recruitment and placement of suitable consultants, interns and volunteers in coordination with relevant team members. Manage Womankind's general e mail inbox alongside other Womankind staff on the rota for this task. Contribution to knowledge and evidence base Participate in the Monitoring, Evaluation and Learning (MEL) Working Group and contribute to effective and appropriate MEL processes for Womankind projects, programmes and grants in collaboration with the Impact and Learning Advisor. Support the production of research and documentation under the guidance of the Regional Managers. Contribute Womankind's communications through drafting content for the website and social media channels. Contribute to team and organisational planning and reporting to key stakeholders (e.g. donors and supporters, senior management team, Co Chief Executives and Board of Trustees). Contribute to Womankind's Organisational Culture and Ways of Working Serve as a Grant making and Partnerships team representative and be an active participant in cross departmental working groups, initiatives and information sharing activities as agreed with line manager. Participate in weekly huddles, monthly team and staff meetings and other regular and ad hoc coordination and communication spaces. Adopt and promote feminist and anti racist ways of working, in line with Womankind's feminist partnership principles and anti racism pledge. Key relationships and collaboration Internally: Policy & Advocacy; Fundraising; Communications; Finance Externally: WK partners, WRO's and Feminist Movements, Donors PERSON SPECIFICATION Qualification and training A relevant qualification or equivalent experience in international development, social sciences, gender studies, human rights, public administration, or a related field, or equivalent experience. Experience or training in grant administration, partnerships, programme support, or operations, gained through work, internships, volunteering, or placements. Safeguarding awareness or training (PSEAH or equivalent), with a willingness to undertake further training. Basic understanding of monitoring, evaluation and learning (MEL), including reporting and learning focused approaches. Awareness of equality, diversity and inclusion, including gender equality or feminist principles. Essential Experience At least 3 years demonstrable experience of project, programme and/or grant management/support in a non profit setting. Demonstrable experience in at least one of the following areas: financial management, compliance, administration and/or logistics. Experience using or managing databases and/or CRM software. Experience of working or volunteering on issues related to women's rights, particularly with Disabled women, LBTQ+ women, Indigenous women and/or other groups facing marginalisation and/or lived experience in these areas. Desirable Experience of compliance and reporting requirements for international donors such as governments and foundations. Experience of working on multinational and/or multi stakeholder projects, programmes and/or grants. Experience of working on Womankind focus countries or regions. Good communication skills, written and verbal (in English). Understanding of and/or interest in women's rights and feminist values, with a willingness to learn and develop in this area. Personal Attributes Organised, proactive and reliable, with good attention to detail and ability to manage tasks and deadlines. Comfortable planning and delivering multiple activities under pressure to strict deadlines. Approachable, collaborative and collegial team player, able to build positive working relationships with colleagues and partners and contribute to a creative and supportive working environment. Willingness and adaptability to work in a hybrid environment, with colleagues based in the UK and Kenya and partners in multiple countries and timezones. Open to learning and feedback, with a reflective and curious mindset. Ethical and responsible, with an awareness of safeguarding, confidentiality, and professional boundaries. Adaptable and proactive, able to respond to changing priorities with support. Culturally aware and inclusive, with respect for diverse perspectives and experiences. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and o supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Job Title: Housing Officer (Permanent, Full-Time) Location: Kent Salary: 35,000 per annum (plus 1,800 car allowance) About the Role: We are seeking a dedicated and empathetic Housing Officer to join a dynamic team in Kent. This is a permanent, full-time role focused on delivering excellent housing management services to residents in the Swale and Medway areas, with potential support required across Kent and Essex. As a Housing Officer, you will be at the forefront of addressing complex housing issues, ensuring residents' wellbeing, welfare, and health and safety are prioritised. You will provide proactive, courteous, and efficient support, resolving issues in a safe and effective manner. Key Responsibilities: Deliver a high-quality housing management service, working within legal and regulatory frameworks and collaborating with multi-agency partners. Support residents in settling into their new homes and conduct regular proactive visits to ensure tenancy conditions are met and properties are well-maintained. Perform welfare checks, make safeguarding referrals, and update cases in partnership with external agencies. Proactively manage resident expectations to foster successful tenancies and positive relationships with the landlord. Handle complex cases, including pre-void inspections, viewings, and ensuring vacant homes are turned around within agreed KPIs. Assist in managing anti-social behaviour (ASB) cases and lead on resolving nuisance issues, such as neighbour disputes, through mediation and non-legal interventions. Requirements: Experience in a housing management environment, including handling nuisance, harassment, and tenancy enforcement cases. Strong knowledge of relevant housing legislation. Proven ability to follow processes, use initiative, and deliver excellent customer service. Professional curiosity to identify and support residents with complex needs. Ability to meet targets, prioritise workloads, and work under pressure with resilience. Excellent communication skills, both written and verbal, across various channels. Effective team player with strong negotiation and influencing skills. Ability to work remotely and travel efficiently; a valid driving licence and access to a vehicle are essential. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
Apr 20, 2026
Full time
Job Title: Housing Officer (Permanent, Full-Time) Location: Kent Salary: 35,000 per annum (plus 1,800 car allowance) About the Role: We are seeking a dedicated and empathetic Housing Officer to join a dynamic team in Kent. This is a permanent, full-time role focused on delivering excellent housing management services to residents in the Swale and Medway areas, with potential support required across Kent and Essex. As a Housing Officer, you will be at the forefront of addressing complex housing issues, ensuring residents' wellbeing, welfare, and health and safety are prioritised. You will provide proactive, courteous, and efficient support, resolving issues in a safe and effective manner. Key Responsibilities: Deliver a high-quality housing management service, working within legal and regulatory frameworks and collaborating with multi-agency partners. Support residents in settling into their new homes and conduct regular proactive visits to ensure tenancy conditions are met and properties are well-maintained. Perform welfare checks, make safeguarding referrals, and update cases in partnership with external agencies. Proactively manage resident expectations to foster successful tenancies and positive relationships with the landlord. Handle complex cases, including pre-void inspections, viewings, and ensuring vacant homes are turned around within agreed KPIs. Assist in managing anti-social behaviour (ASB) cases and lead on resolving nuisance issues, such as neighbour disputes, through mediation and non-legal interventions. Requirements: Experience in a housing management environment, including handling nuisance, harassment, and tenancy enforcement cases. Strong knowledge of relevant housing legislation. Proven ability to follow processes, use initiative, and deliver excellent customer service. Professional curiosity to identify and support residents with complex needs. Ability to meet targets, prioritise workloads, and work under pressure with resilience. Excellent communication skills, both written and verbal, across various channels. Effective team player with strong negotiation and influencing skills. Ability to work remotely and travel efficiently; a valid driving licence and access to a vehicle are essential. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
Assistant Engineering Manager Aylesbury Salary Dependent on Experience Our client is a globally recognised brand within the wastewater treatment industry and they are looking for an Assistant Engineering Manager to join their team and progress to an Engineering Manager! Job Summary: Assist the Engineering Manager in the management of the Service Engineers, ensuring all site works are quoted and completed in a safe, timely manner on budget Roles and Responsibilities: Health and Safety: Liaise with Health and Safety Officer to ensure compliance with all relevant Health and Safety legislation Valid Risk Assessment and Method Statement are in place for all works, prior to any work going ahead All accidents and incidents including 'near misses' or H&S concerns are reported and addressed as required All equipment is maintained / serviced / tested in line with best practice and mandatory requirements (PAT and LOLER testing) Operations: Manage water samples / laboratory analysis Assist in the organisation of workload for non-satellite Service Engineers, managing their workload as efficiently as possible Create workflow forms for electronic job sheets Ensure quotes completed in a timely manner (within 1 week of being uploaded) Liaise with production / stores/colleagues to ensure parts / labour / tools are available to Service Engineers for required works Make sure any faulty equipment is reported and then repaired / replaced as required Ensure any misuse of equipment is appropriately dealt with under company policy Assist with carrying out van stock takes Assist with the 'Out of Hours' contact service Liaise with customers and colleagues to deliver service, reactive and remedial work efficiently and in a timely manner Liaise with Purchasing Department to ensure valid Purchase Orders are raised, in line with company procedure Additional Duties: Review and update site servicing procedures as required Any other duty as reasonably requested by the Operations Director or Managing Director commensurate with the post Ideal Candidate: Experience in the wastewater treatment / pumping industry with good working knowledge of plant and equipment (desirable) Computer Literacy including Microsoft Office & SME Previous experience with quoting Self-motivated Working Hours: Monday to Friday: 08:30am to 17:00pm (1 hour unpaid lunch) 33 days holiday (including bank holidays) Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirement's to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Apr 20, 2026
Full time
Assistant Engineering Manager Aylesbury Salary Dependent on Experience Our client is a globally recognised brand within the wastewater treatment industry and they are looking for an Assistant Engineering Manager to join their team and progress to an Engineering Manager! Job Summary: Assist the Engineering Manager in the management of the Service Engineers, ensuring all site works are quoted and completed in a safe, timely manner on budget Roles and Responsibilities: Health and Safety: Liaise with Health and Safety Officer to ensure compliance with all relevant Health and Safety legislation Valid Risk Assessment and Method Statement are in place for all works, prior to any work going ahead All accidents and incidents including 'near misses' or H&S concerns are reported and addressed as required All equipment is maintained / serviced / tested in line with best practice and mandatory requirements (PAT and LOLER testing) Operations: Manage water samples / laboratory analysis Assist in the organisation of workload for non-satellite Service Engineers, managing their workload as efficiently as possible Create workflow forms for electronic job sheets Ensure quotes completed in a timely manner (within 1 week of being uploaded) Liaise with production / stores/colleagues to ensure parts / labour / tools are available to Service Engineers for required works Make sure any faulty equipment is reported and then repaired / replaced as required Ensure any misuse of equipment is appropriately dealt with under company policy Assist with carrying out van stock takes Assist with the 'Out of Hours' contact service Liaise with customers and colleagues to deliver service, reactive and remedial work efficiently and in a timely manner Liaise with Purchasing Department to ensure valid Purchase Orders are raised, in line with company procedure Additional Duties: Review and update site servicing procedures as required Any other duty as reasonably requested by the Operations Director or Managing Director commensurate with the post Ideal Candidate: Experience in the wastewater treatment / pumping industry with good working knowledge of plant and equipment (desirable) Computer Literacy including Microsoft Office & SME Previous experience with quoting Self-motivated Working Hours: Monday to Friday: 08:30am to 17:00pm (1 hour unpaid lunch) 33 days holiday (including bank holidays) Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirement's to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
LONDON AREA (Ref 778 ) PERMANENT £66,700 Home based with some travel. Must be based within one hour of London. We are seeking a highly accomplished Executive Assistant to support the Chief Financial Officer (CFO) within a global organisation of approximately 50,000 employees. This is a critical role requiring exceptional attention to detail, commercial awareness, and the ability to operate with absolute discretion in a highly confidential and performance-driven environment. The successful candidate will act as a trusted partner to the CFO, ensuring the smooth running of the office, supporting financial governance processes, and enabling effective engagement with internal and external stakeholders, including investors and Board members. This position is predominantly home based, with regular attendance at a local site and business travel when necessary (must live within one hour of London). As an Executive Assistant, your responsibilities will be: Executive & Financial Support: Manage a demanding and complex diary aligned to financial cycles, reporting deadlines, and market commitments Coordinate Board, Audit Committee, and investor-related meetings Prepare and review high-quality documentation, including reports, presentations, and briefing packs Support the CFO in managing priorities across finance, strategy, and investor relations Stakeholder Management: Liaise with senior executives, Board members, auditors, and external stakeholders Act as a professional gatekeeper, ensuring efficient communication and prioritisation Maintain strong relationships across the global finance function Operational Excellence: Coordinate complex international travel aligned to investor roadshows and key financial events Manage expenses, budgets, and administrative processes with precision Support key finance projects and corporate transactions where required Confidentiality & Governance: Handle highly sensitive financial information with absolute discretion Support governance processes, including Board and Audit Committee documentation Ensure strict adherence to regulatory and compliance requirements What qualifications, knowledge, experience & attributes you will bring: Significant experience supporting C-suite executives, ideally within finance or a corporate environment Proven ability to manage highly confidential and market-sensitive information Exceptional attention to detail and accuracy Strong organisational and time management skills Excellent communication and stakeholder management High level of discretion and integrity Advanced MS Office skills Highly polished and professional with strong executive presence Calm under pressure with the ability to meet tight deadlines Commercially aware and intellectually curious Proactive, dependable, and solutions-oriented Qualifications: Degree-level education or equivalent High level of discretion and integrity Advanced MS Office skills Highly polished and professional with strong executive presence Calm under pressure with the ability to meet tight deadlines Commercially aware and intellectually curious Proactive, dependable, and solutions-oriented Expectations from you in this Position: Maintain smooth and effective operations for the CFO, ensuring their priorities, communications, and projects are managed professionally and confidentially. Facilitate Finance and business initiatives by anticipating needs and proactively supporting activities that drive business objectives. Foster positive relationships and a collaborative environments across business functions. What does this Position offer you: Opportunity to work at the heart of financial leadership in a global, innovative company Career growth, training, and exposure to executive-level business Competitive salary and benefits A dynamic and inclusive work culture that values creativity, diversity, and performance
Apr 20, 2026
Full time
LONDON AREA (Ref 778 ) PERMANENT £66,700 Home based with some travel. Must be based within one hour of London. We are seeking a highly accomplished Executive Assistant to support the Chief Financial Officer (CFO) within a global organisation of approximately 50,000 employees. This is a critical role requiring exceptional attention to detail, commercial awareness, and the ability to operate with absolute discretion in a highly confidential and performance-driven environment. The successful candidate will act as a trusted partner to the CFO, ensuring the smooth running of the office, supporting financial governance processes, and enabling effective engagement with internal and external stakeholders, including investors and Board members. This position is predominantly home based, with regular attendance at a local site and business travel when necessary (must live within one hour of London). As an Executive Assistant, your responsibilities will be: Executive & Financial Support: Manage a demanding and complex diary aligned to financial cycles, reporting deadlines, and market commitments Coordinate Board, Audit Committee, and investor-related meetings Prepare and review high-quality documentation, including reports, presentations, and briefing packs Support the CFO in managing priorities across finance, strategy, and investor relations Stakeholder Management: Liaise with senior executives, Board members, auditors, and external stakeholders Act as a professional gatekeeper, ensuring efficient communication and prioritisation Maintain strong relationships across the global finance function Operational Excellence: Coordinate complex international travel aligned to investor roadshows and key financial events Manage expenses, budgets, and administrative processes with precision Support key finance projects and corporate transactions where required Confidentiality & Governance: Handle highly sensitive financial information with absolute discretion Support governance processes, including Board and Audit Committee documentation Ensure strict adherence to regulatory and compliance requirements What qualifications, knowledge, experience & attributes you will bring: Significant experience supporting C-suite executives, ideally within finance or a corporate environment Proven ability to manage highly confidential and market-sensitive information Exceptional attention to detail and accuracy Strong organisational and time management skills Excellent communication and stakeholder management High level of discretion and integrity Advanced MS Office skills Highly polished and professional with strong executive presence Calm under pressure with the ability to meet tight deadlines Commercially aware and intellectually curious Proactive, dependable, and solutions-oriented Qualifications: Degree-level education or equivalent High level of discretion and integrity Advanced MS Office skills Highly polished and professional with strong executive presence Calm under pressure with the ability to meet tight deadlines Commercially aware and intellectually curious Proactive, dependable, and solutions-oriented Expectations from you in this Position: Maintain smooth and effective operations for the CFO, ensuring their priorities, communications, and projects are managed professionally and confidentially. Facilitate Finance and business initiatives by anticipating needs and proactively supporting activities that drive business objectives. Foster positive relationships and a collaborative environments across business functions. What does this Position offer you: Opportunity to work at the heart of financial leadership in a global, innovative company Career growth, training, and exposure to executive-level business Competitive salary and benefits A dynamic and inclusive work culture that values creativity, diversity, and performance
Exams Officer (Temporary) - Secondary School (GCSE Exam Period) Location: Bolton Daily Rate: 145 - 160 per day Agency: Tradewind Recruitment Tradewind Recruitment are currently seeking an experienced Exams Officer to support a secondary school during the crucial lead-up to the GCSE examination period. This is a temporary position requiring a confident and highly organised professional who can step in and manage the examinations process with minimal supervision. This is a fast-paced and detail-driven role, ideal for someone who has previously held responsibility for coordinating exams within a UK secondary school setting and understands the regulations, deadlines, and procedures set by awarding bodies. Key Responsibilities: Overseeing the planning, organisation, and smooth delivery of GCSE examinations Liaising with awarding bodies to ensure all requirements and deadlines are met Managing exam entries, amendments, and candidate data Coordinating invigilators, including scheduling and briefing Ensuring compliance with JCQ regulations at all times Handling exam materials securely before, during, and after exams Supporting students and staff with exam-related queries Essential Requirements: Proven experience working as an Exams Officer within a UK secondary school (essential - applications without this will not be considered) Strong knowledge of JCQ regulations and exam board procedures Excellent organisational skills and attention to detail Ability to work under pressure and meet strict deadlines Confident communication and administrative skills What We Offer: Competitive daily rate of 145 - 160 Support from a dedicated consultant at Tradewind Recruitment Opportunity to work in a supportive and professional school environment A rewarding role during a key period in the academic calendar If you meet the above criteria and are available for this temporary opportunity, we would love to hear from you. To apply, please send your CV to: (url removed) Early applications are encouraged, as the role is available immediately.
Apr 20, 2026
Contractor
Exams Officer (Temporary) - Secondary School (GCSE Exam Period) Location: Bolton Daily Rate: 145 - 160 per day Agency: Tradewind Recruitment Tradewind Recruitment are currently seeking an experienced Exams Officer to support a secondary school during the crucial lead-up to the GCSE examination period. This is a temporary position requiring a confident and highly organised professional who can step in and manage the examinations process with minimal supervision. This is a fast-paced and detail-driven role, ideal for someone who has previously held responsibility for coordinating exams within a UK secondary school setting and understands the regulations, deadlines, and procedures set by awarding bodies. Key Responsibilities: Overseeing the planning, organisation, and smooth delivery of GCSE examinations Liaising with awarding bodies to ensure all requirements and deadlines are met Managing exam entries, amendments, and candidate data Coordinating invigilators, including scheduling and briefing Ensuring compliance with JCQ regulations at all times Handling exam materials securely before, during, and after exams Supporting students and staff with exam-related queries Essential Requirements: Proven experience working as an Exams Officer within a UK secondary school (essential - applications without this will not be considered) Strong knowledge of JCQ regulations and exam board procedures Excellent organisational skills and attention to detail Ability to work under pressure and meet strict deadlines Confident communication and administrative skills What We Offer: Competitive daily rate of 145 - 160 Support from a dedicated consultant at Tradewind Recruitment Opportunity to work in a supportive and professional school environment A rewarding role during a key period in the academic calendar If you meet the above criteria and are available for this temporary opportunity, we would love to hear from you. To apply, please send your CV to: (url removed) Early applications are encouraged, as the role is available immediately.
Our client is looking for an experienced Responsible for a Housing Advice and Options Manager. You will be inccharge of x5 Team Leaders, x1 Senior Landlord Liaison Officer, x1 Reviews Officer in the Directorate and Service area: Strategic Housing, Development and Property Services (Adults, Health Partnerships and Housing (DASS), and Children s Services) Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). They are looking for a strong leader, and someone that can performance manager and drive forward service improvement. Principal responsibilities Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the client meets its statutory duties in line with legislation, guidance, caselaw and the Council s Homelessness and Rough Sleeping Strategy. Ensure appropriate and prompt assessment of homelessness cases via a highly effective triage service, with a focus on effective crisis management and robust upstream prevention activity. Lead in the procurement, development, management and future improvements to the Council s housing advice and homelessness case management software systems. Responsible for the management and monitoring of the housing advice and options service, including performance against KPIs, collection of relevant data and production of reports. Ensure there are adequate service level agreements, data sharing agreements, partnership agreements and protocols in place for all key partner agencies of the housing advice and options service. Manage, motivate and lead a team of officers working across the housing advice and options service to achieve service delivery and positive results. Manage housing advice and options payments and budgets including forecasting expenditure, taking corrective action where pressures occur. Develop, coordinate, and deliver the clients Homelessness and Rough Sleeping Strategy and essential policies relating to the housing advice and options service, and assist and support the development of wider directorate / corporate transformations, strategies, plans, policies and procedures, ensuring compliance with statutory requirements reflecting good practice. Actively promote / improve multi agency working / forums with internal and external partners / services to address housing needs and prevention and relief of homelessness. Complete related grant funding bids and develop and implement any associated projects and initiatives with the aim of improving the housing advice and options service and outcomes. Assist in the drafting of reports and undertake presentations to all decision making/governance groups in relation to the housing advice and options service. General responsibilities Demonstrate awareness/understanding of equal opportunities and other people s behavioural, physical, social and welfare needs. Comply with the clients policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons). Understand the clients committment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Working Mondy to Friday 9am to 5.30pm If you feel you have the right skills for the role please apply via CV
Apr 20, 2026
Contractor
Our client is looking for an experienced Responsible for a Housing Advice and Options Manager. You will be inccharge of x5 Team Leaders, x1 Senior Landlord Liaison Officer, x1 Reviews Officer in the Directorate and Service area: Strategic Housing, Development and Property Services (Adults, Health Partnerships and Housing (DASS), and Children s Services) Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). They are looking for a strong leader, and someone that can performance manager and drive forward service improvement. Principal responsibilities Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the client meets its statutory duties in line with legislation, guidance, caselaw and the Council s Homelessness and Rough Sleeping Strategy. Ensure appropriate and prompt assessment of homelessness cases via a highly effective triage service, with a focus on effective crisis management and robust upstream prevention activity. Lead in the procurement, development, management and future improvements to the Council s housing advice and homelessness case management software systems. Responsible for the management and monitoring of the housing advice and options service, including performance against KPIs, collection of relevant data and production of reports. Ensure there are adequate service level agreements, data sharing agreements, partnership agreements and protocols in place for all key partner agencies of the housing advice and options service. Manage, motivate and lead a team of officers working across the housing advice and options service to achieve service delivery and positive results. Manage housing advice and options payments and budgets including forecasting expenditure, taking corrective action where pressures occur. Develop, coordinate, and deliver the clients Homelessness and Rough Sleeping Strategy and essential policies relating to the housing advice and options service, and assist and support the development of wider directorate / corporate transformations, strategies, plans, policies and procedures, ensuring compliance with statutory requirements reflecting good practice. Actively promote / improve multi agency working / forums with internal and external partners / services to address housing needs and prevention and relief of homelessness. Complete related grant funding bids and develop and implement any associated projects and initiatives with the aim of improving the housing advice and options service and outcomes. Assist in the drafting of reports and undertake presentations to all decision making/governance groups in relation to the housing advice and options service. General responsibilities Demonstrate awareness/understanding of equal opportunities and other people s behavioural, physical, social and welfare needs. Comply with the clients policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons). Understand the clients committment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Working Mondy to Friday 9am to 5.30pm If you feel you have the right skills for the role please apply via CV
Are you looking for a rewarding and challenging role within a thriving primary school environment? Do you have the expertise to lead the financial, operational, and business functions of a school? If so, we would love to hear from you. We are seeking an experienced School Business Support Officer to join the team of a welcoming primary school located on the outskirts of Preston . This is a long-term maternity contract, beginning in September 2026, offering the opportunity to play a key role in the continued success and smooth running of the school office. This is a part time postion working five mornings a week, term time only. You will work closely with the Headteacher and Governors to ensure the effective operations of all non-teaching routines, including finance, HR, administration and site management. Your new role Liaise with the LA finance team to ensure the school budget reflects strategic priorities and operational needs Oversee administration, data management, estate management, health and safety, catering, HR, and ICT Lead, manage, and develop the school's support staff team Ensure compliance with all relevant policies, procedures, and statutory regulations Lead on procurement, contract management, and asset control Plan and manage recruitment processes within the school alongside the Headteacher Maintain the Single Central Record in line with safeguarding and HR requirements Work with the site team to manage premises and grounds, ensuring safety, security, and compliance Promote the school's profile and reputation within the local community What you'll need to succeed Experience working within a school environment in a similar role Knowledge of risk assessments, compliance, and health and safety legislation Proven experience of leading, managing, and motivating staff Ability to lead and manage change effectively Excellent organisational skills and the ability to work under pressure Flexibility, resilience, and a proactive approach What you need to do now If you're interested in this part time School Business Support Officer role, click 'Apply Now' to send your up-to-date CV or contact us directly for more information. The school will begin shortlisting in the coming weeks, ahead of the September 2026 start date, so early applications are encouraged. If this role isn't quite right for you, but you're exploring new opportunities, we'd be happy to discuss your career goals confidentially. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2026
Seasonal
Are you looking for a rewarding and challenging role within a thriving primary school environment? Do you have the expertise to lead the financial, operational, and business functions of a school? If so, we would love to hear from you. We are seeking an experienced School Business Support Officer to join the team of a welcoming primary school located on the outskirts of Preston . This is a long-term maternity contract, beginning in September 2026, offering the opportunity to play a key role in the continued success and smooth running of the school office. This is a part time postion working five mornings a week, term time only. You will work closely with the Headteacher and Governors to ensure the effective operations of all non-teaching routines, including finance, HR, administration and site management. Your new role Liaise with the LA finance team to ensure the school budget reflects strategic priorities and operational needs Oversee administration, data management, estate management, health and safety, catering, HR, and ICT Lead, manage, and develop the school's support staff team Ensure compliance with all relevant policies, procedures, and statutory regulations Lead on procurement, contract management, and asset control Plan and manage recruitment processes within the school alongside the Headteacher Maintain the Single Central Record in line with safeguarding and HR requirements Work with the site team to manage premises and grounds, ensuring safety, security, and compliance Promote the school's profile and reputation within the local community What you'll need to succeed Experience working within a school environment in a similar role Knowledge of risk assessments, compliance, and health and safety legislation Proven experience of leading, managing, and motivating staff Ability to lead and manage change effectively Excellent organisational skills and the ability to work under pressure Flexibility, resilience, and a proactive approach What you need to do now If you're interested in this part time School Business Support Officer role, click 'Apply Now' to send your up-to-date CV or contact us directly for more information. The school will begin shortlisting in the coming weeks, ahead of the September 2026 start date, so early applications are encouraged. If this role isn't quite right for you, but you're exploring new opportunities, we'd be happy to discuss your career goals confidentially. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are excited to offer a fantastic opportunity for a Communications Officer to join our dynamic Sheffield team. This role will be based on-site at our Olive Grove Depot (S2 3GE). This role is on a 2-year fixed-term contract and offers a competitive salary. In this role, you will support the Sheffield account by playing a leading role in the project team and manage and/or carry out if required all normal quantity surveying duties to ensure maximum recovery of all contractual entitlements. What You'll Do: Deliver effective communication activity using a range of channels to support and achieve project objectives Present complex or sensitive information clearly and confidently to a variety of internal and external stakeholders Build and maintain positive relationships with media outlets to secure fair, accurate and balanced coverage Plan and deliver targeted communication campaigns aligned to SMART objectives Monitor performance and provide digital analytics and insights to demonstrate engagement and impact Proactively manage stakeholder relationships, ensuring clear, timely and consistent communication Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Public Relations, Communications, Marketing or Journalism qualification or significant experience in a role specific to either or combination of disciplines Minimum GCSE English at grade 5 or above (or equivalent) Excellent writing skills related to press releases, articles, reports, social media content. The ability to manage multiple projects simultaneously. Effective problem-solver with proven ability to find solutions. Drive and determination. Team player in both own team and across virtual teams If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Apr 19, 2026
Full time
We are excited to offer a fantastic opportunity for a Communications Officer to join our dynamic Sheffield team. This role will be based on-site at our Olive Grove Depot (S2 3GE). This role is on a 2-year fixed-term contract and offers a competitive salary. In this role, you will support the Sheffield account by playing a leading role in the project team and manage and/or carry out if required all normal quantity surveying duties to ensure maximum recovery of all contractual entitlements. What You'll Do: Deliver effective communication activity using a range of channels to support and achieve project objectives Present complex or sensitive information clearly and confidently to a variety of internal and external stakeholders Build and maintain positive relationships with media outlets to secure fair, accurate and balanced coverage Plan and deliver targeted communication campaigns aligned to SMART objectives Monitor performance and provide digital analytics and insights to demonstrate engagement and impact Proactively manage stakeholder relationships, ensuring clear, timely and consistent communication Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Public Relations, Communications, Marketing or Journalism qualification or significant experience in a role specific to either or combination of disciplines Minimum GCSE English at grade 5 or above (or equivalent) Excellent writing skills related to press releases, articles, reports, social media content. The ability to manage multiple projects simultaneously. Effective problem-solver with proven ability to find solutions. Drive and determination. Team player in both own team and across virtual teams If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters, think of Gallagher. Overview The role of Business Data Analyst will be an integral part of the Data team and overall Data Platform Team at GGB UK at Gallagher. The role is responsible for managing data projects of varying size and complexity as well as conducting business analysis and requirements gathering for data projects alongside product owners. This position requires a blend of project management expertise and business analysis skills to ensure the delivery of high quality data solutions that meet business needs. This role reports to the Chief Data Officer and works closely with the Data Product Owners, and Data Platform teams to deliver high profile projects. This position is based from our London City Office and the expectation is to be in the office 3 days a week. How you'll make an impact Project Management / Scrum Master Duties This role is responsible for the schedule, scope, budget and quality of the project from initiation through production deployment through handover to support. Accountable for the successful delivery of services which meet the defined business and technical requirements on time and within budget and improve business and technology processes by managing significant, multi disciplinary programs and projects. This role leads or contributes to multiple data and technology related projects. Manage the schedule, scope, budget, and quality of data projects from initiation to production deployment. Develop and maintain project plans, budgets, and resources using Agile frameworks in Azure DevOps. Facilitate Agile ceremonies, including daily stand ups, sprint planning, reviews, and retrospectives. Communicate project progress, risks, and mitigation strategies to stakeholders and sponsors. Ensure timely delivery of services that meet business and technical requirements. Business Analyst Duties In the role of a Business Analyst within you will be responsible for gathering and analysing business requirements to ensure they are effectively translated into data solutions that align with our organisational goals. You will be accountable for facilitating clear communication between stakeholders and the Product Owner/Tech Leads, ensuring that project objectives are met and aligned with business needs. Additionally, you will play a critical role in enhancing team efficiency and delivering value driven outcomes. Gather and analyse business requirements, translating them into actionable data solutions. Collaborate with stakeholders, product owners, and technical teams to define project objectives. Document business requirements, user stories, and data processes. Conduct data analysis to identify trends, patterns, and insights that inform business decisions. Evaluate project requests, recommend solutions, and prioritise deliverables. Ensure data accuracy and quality through validation and testing. Stay informed on data privacy regulations and ensure compliance. About You Proven experience working as a Data Project Management or Business Analyst gained working in the general or Lloyds/London Insurance Market is essential. Agile project management skills, including adaptive planning and cross functional collaboration. Excellent analytical and problem solving abilities. Proficiency in tools like Azure DevOps, SQL, Excel, and BI tools (e.g., Tableau, Power BI). Fantastic leadership and stakeholder management skills, including negotiation and communication. Ability to manage multiple initiatives and conflicting deadlines effectively. Technical proficiency in data modelling, statistical analysis, and database management. Clear and confident presentation and documentation skills. Exceptional verbal and written communication skills, with experience presenting to senior executives. Certifications such as CBAP, CBDA, or CAP are a plus. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 19, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters, think of Gallagher. Overview The role of Business Data Analyst will be an integral part of the Data team and overall Data Platform Team at GGB UK at Gallagher. The role is responsible for managing data projects of varying size and complexity as well as conducting business analysis and requirements gathering for data projects alongside product owners. This position requires a blend of project management expertise and business analysis skills to ensure the delivery of high quality data solutions that meet business needs. This role reports to the Chief Data Officer and works closely with the Data Product Owners, and Data Platform teams to deliver high profile projects. This position is based from our London City Office and the expectation is to be in the office 3 days a week. How you'll make an impact Project Management / Scrum Master Duties This role is responsible for the schedule, scope, budget and quality of the project from initiation through production deployment through handover to support. Accountable for the successful delivery of services which meet the defined business and technical requirements on time and within budget and improve business and technology processes by managing significant, multi disciplinary programs and projects. This role leads or contributes to multiple data and technology related projects. Manage the schedule, scope, budget, and quality of data projects from initiation to production deployment. Develop and maintain project plans, budgets, and resources using Agile frameworks in Azure DevOps. Facilitate Agile ceremonies, including daily stand ups, sprint planning, reviews, and retrospectives. Communicate project progress, risks, and mitigation strategies to stakeholders and sponsors. Ensure timely delivery of services that meet business and technical requirements. Business Analyst Duties In the role of a Business Analyst within you will be responsible for gathering and analysing business requirements to ensure they are effectively translated into data solutions that align with our organisational goals. You will be accountable for facilitating clear communication between stakeholders and the Product Owner/Tech Leads, ensuring that project objectives are met and aligned with business needs. Additionally, you will play a critical role in enhancing team efficiency and delivering value driven outcomes. Gather and analyse business requirements, translating them into actionable data solutions. Collaborate with stakeholders, product owners, and technical teams to define project objectives. Document business requirements, user stories, and data processes. Conduct data analysis to identify trends, patterns, and insights that inform business decisions. Evaluate project requests, recommend solutions, and prioritise deliverables. Ensure data accuracy and quality through validation and testing. Stay informed on data privacy regulations and ensure compliance. About You Proven experience working as a Data Project Management or Business Analyst gained working in the general or Lloyds/London Insurance Market is essential. Agile project management skills, including adaptive planning and cross functional collaboration. Excellent analytical and problem solving abilities. Proficiency in tools like Azure DevOps, SQL, Excel, and BI tools (e.g., Tableau, Power BI). Fantastic leadership and stakeholder management skills, including negotiation and communication. Ability to manage multiple initiatives and conflicting deadlines effectively. Technical proficiency in data modelling, statistical analysis, and database management. Clear and confident presentation and documentation skills. Exceptional verbal and written communication skills, with experience presenting to senior executives. Certifications such as CBAP, CBDA, or CAP are a plus. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
Apr 19, 2026
Contractor
Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
Capital One (Europe) Plc
Nottingham, Nottinghamshire
About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us toward our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information based technology company. Still founder led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us toward our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information based technology company. Still founder led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mechanical & Plumber Engineer United Grand Lodge of England are looking to hire a Mechanical & Plumber Engineer for the Building Services Department. The successful candidate will play a crucial role in coordinating, programming, and delivering all plumbing and mechanical repairs and maintenance for Freemasons' Hall. You will work closely with both internal direct labour teams and external framework providers to ensure efficient and effective service delivery. Background UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges. The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons' Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building. The United Grand Lodge of England is an equal opportunities employer. Duties: Assist Maintenance Manager in the organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances; Undertake maintenance and reactive activity, to a wide range of Mechanical and Plumbing Building Services equipment including but not limited distribution heating, boilers, pumps, compressed air systems, sanitary ware, fan coil and air handling units and BMS systems and other equipment found in modern commercial/industrial premises; Develop and implement maintenance programs and schedules to ensure timely completion of work; Be an essential part of the local team who will ensure the safe operation and repair of all M&E building services and fabric equipment on the site; Fault finding, planned and reactive maintenance of all plumbing systems on site; Be responsible for PPM and reactive work orders such as changing filters, inspections, unblocking drainage, dripping taps and leaking pipes; Keeping records of all preventative maintenance and repair work carried out and report any substandard or defective equipment; Perform scheduled maintenance service on plumbing systems and fixtures; Carry out tasks within typical plant room environments and at high level, working from platforms. All access training and PPE will be provided AHU's/FCU's filter changes. Boiler & Chiller checks (training will be provided) Temperature checks and flushing alongside our Handymen Working in line with the Permit to Work System; To implement systems that will ensure plant is maintained and operated to its optimum efficiency; Collaborating with the maintenance team to coordinate and prioritise tasks efficiently; Adhering to health and safety regulations while working on plumbing systems; Participate in departmental energy saving schemes and promote the understanding and importance of the economic use of energy; Take part in Appraisals/Performance Reviews including the recognition of training and development needs; Monitor site performance of sub-contractors and report poor performance; Use of IT systems (Handheld device) as part of the CAFM system; Work in line with issued Risk Assessments and Safe Systems of Work; Basic Water Hygiene duties such as; Temperature Testing, Monitoring, Sampling, Tank Cleans, Chlorination's; Essential Skills HND or NVQ or equivalent in a relevant subject (Plumbing/Mechanical) IOSH Passport or CSCS Card 5 years' experience in Plumbing building services and plant engineering An excellent communicator with an understanding of customer experience City and Guilds Legionella control within hot and cold water systems - Desirable Skills and Attributes: The following are essential: Excellent written and verbal communication skills Calm and confident manner Financial literacy and the ability to understand, interpret and communicate management information. Ability to work collaboratively with colleagues and build strong relationships Proficient in the use of Microsoft packages and Accounting Software Demonstrable experience of working within a credit control team A curious mind with the confidence and initiative to bring new ideas to the table. High attention to detail Transactional finance experience Hours of work: Full time (35 hours per week) Monday to Friday Salary and Benefits: Competitive salary plus the following benefits package: Private medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Free Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Pirkx benefits platform (inc EAP) Application details: To apply please send your CV and covering letter to: Rosey Hogan - HR Officer - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications is 5pm on Friday 1 May 2026.
Apr 19, 2026
Full time
Mechanical & Plumber Engineer United Grand Lodge of England are looking to hire a Mechanical & Plumber Engineer for the Building Services Department. The successful candidate will play a crucial role in coordinating, programming, and delivering all plumbing and mechanical repairs and maintenance for Freemasons' Hall. You will work closely with both internal direct labour teams and external framework providers to ensure efficient and effective service delivery. Background UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges. The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons' Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building. The United Grand Lodge of England is an equal opportunities employer. Duties: Assist Maintenance Manager in the organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances; Undertake maintenance and reactive activity, to a wide range of Mechanical and Plumbing Building Services equipment including but not limited distribution heating, boilers, pumps, compressed air systems, sanitary ware, fan coil and air handling units and BMS systems and other equipment found in modern commercial/industrial premises; Develop and implement maintenance programs and schedules to ensure timely completion of work; Be an essential part of the local team who will ensure the safe operation and repair of all M&E building services and fabric equipment on the site; Fault finding, planned and reactive maintenance of all plumbing systems on site; Be responsible for PPM and reactive work orders such as changing filters, inspections, unblocking drainage, dripping taps and leaking pipes; Keeping records of all preventative maintenance and repair work carried out and report any substandard or defective equipment; Perform scheduled maintenance service on plumbing systems and fixtures; Carry out tasks within typical plant room environments and at high level, working from platforms. All access training and PPE will be provided AHU's/FCU's filter changes. Boiler & Chiller checks (training will be provided) Temperature checks and flushing alongside our Handymen Working in line with the Permit to Work System; To implement systems that will ensure plant is maintained and operated to its optimum efficiency; Collaborating with the maintenance team to coordinate and prioritise tasks efficiently; Adhering to health and safety regulations while working on plumbing systems; Participate in departmental energy saving schemes and promote the understanding and importance of the economic use of energy; Take part in Appraisals/Performance Reviews including the recognition of training and development needs; Monitor site performance of sub-contractors and report poor performance; Use of IT systems (Handheld device) as part of the CAFM system; Work in line with issued Risk Assessments and Safe Systems of Work; Basic Water Hygiene duties such as; Temperature Testing, Monitoring, Sampling, Tank Cleans, Chlorination's; Essential Skills HND or NVQ or equivalent in a relevant subject (Plumbing/Mechanical) IOSH Passport or CSCS Card 5 years' experience in Plumbing building services and plant engineering An excellent communicator with an understanding of customer experience City and Guilds Legionella control within hot and cold water systems - Desirable Skills and Attributes: The following are essential: Excellent written and verbal communication skills Calm and confident manner Financial literacy and the ability to understand, interpret and communicate management information. Ability to work collaboratively with colleagues and build strong relationships Proficient in the use of Microsoft packages and Accounting Software Demonstrable experience of working within a credit control team A curious mind with the confidence and initiative to bring new ideas to the table. High attention to detail Transactional finance experience Hours of work: Full time (35 hours per week) Monday to Friday Salary and Benefits: Competitive salary plus the following benefits package: Private medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Free Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Pirkx benefits platform (inc EAP) Application details: To apply please send your CV and covering letter to: Rosey Hogan - HR Officer - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications is 5pm on Friday 1 May 2026.
