Summary We're looking for a Senior Communications and Marketing Officer to plan and lead communications and marketing activity across Cumbria & Lancashire. You'll lead a team of Communications and Marketing Officers to deliver an ambitious, strategic programme that drives visits, broadens access and helps everyone enjoy the places in our care. Salary: £29,367 per annum Working Hours: 37.5 hours per week Contract Duration: Permanent Working Pattern: You will work 9:00-5:00pm, Monday to Friday, and the role may include some weekends and evenings. Interview Date: 14th May For an informal conversation about this role, or to find out more about the places you'll work with, please contact the hiring manager: .uk. What it's like to work here Working within Cumbria & Lancashire offers a truly distinctive experience, with roles rooted in some of the UK's most varied and inspiring landscapes. From the striking architecture of Sizergh and the timbered grandeur of Rufford Old Hall, to the literary legacy of Hill Top and Allan Bank in Grasmere, these places tell powerful stories of people, creativity and change and your working days are shaped by a strong sense of place. You'll be part of a team spread across the area, promoting our places and experiences to a wide and diverse audience. The role offers a balance of autonomy and collaboration, with the opportunity to make a tangible local impact while staying connected to the wider National Trust. We support flexible working from any of our property offices within the area (Acorn Bank, Coniston, Grasmere, Langdale, Rufford, Sizergh, Ullswater, Windermere or Wray), combined with some home working. What you'll be doing You'll lead and support a small team of Communications and Marketing Officers to develop and deliver annual communications and marketing plans aligned to organisational priorities. You'll ensure content across web, social media, print and press is high quality, on brand and effective in driving visits and improving access. While you'll retain a hands-on understanding of delivery, your focus will be on setting direction, building capability within your team, and ensuring activity is well planned, impactful and joined up across multiple places. Working at pace across a wide range of sites and stakeholders, you'll use insight and performance data to inform decision-making, refine approaches, reach new and diverse audiences, and continually improve how we promote our places. Focussed on our new strategy, you'll work closely with a Senior Communications and Marketing Officer leading our Restore Nature strategic theme, as well as a wider network of communications and marketing colleagues across the North of England to deliver against ambitious targets, focussed on our Growth & End Unequal Access priorities, with space for creativity, innovation and fresh ideas. You can view the full role profile for this role in the document attached. You?don't?need to have?all?the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of?what's?possible in this role.? Who we're looking for We'd love to hear from you if you: Have great people skills and experience of supervising, supporting or line managing staff or volunteers (in a formal or informal capacity) Have experience in developing and delivering communications and marketing plans Understand brand management, and have a strong eye for presentation and design Have a proven track record of creating, using and editing content across multiple channels Are organised, able to prioritise effectively and comfortable working to deadlines Are confident and skilled in both written and spoken communication The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Apr 29, 2026
Full time
Summary We're looking for a Senior Communications and Marketing Officer to plan and lead communications and marketing activity across Cumbria & Lancashire. You'll lead a team of Communications and Marketing Officers to deliver an ambitious, strategic programme that drives visits, broadens access and helps everyone enjoy the places in our care. Salary: £29,367 per annum Working Hours: 37.5 hours per week Contract Duration: Permanent Working Pattern: You will work 9:00-5:00pm, Monday to Friday, and the role may include some weekends and evenings. Interview Date: 14th May For an informal conversation about this role, or to find out more about the places you'll work with, please contact the hiring manager: .uk. What it's like to work here Working within Cumbria & Lancashire offers a truly distinctive experience, with roles rooted in some of the UK's most varied and inspiring landscapes. From the striking architecture of Sizergh and the timbered grandeur of Rufford Old Hall, to the literary legacy of Hill Top and Allan Bank in Grasmere, these places tell powerful stories of people, creativity and change and your working days are shaped by a strong sense of place. You'll be part of a team spread across the area, promoting our places and experiences to a wide and diverse audience. The role offers a balance of autonomy and collaboration, with the opportunity to make a tangible local impact while staying connected to the wider National Trust. We support flexible working from any of our property offices within the area (Acorn Bank, Coniston, Grasmere, Langdale, Rufford, Sizergh, Ullswater, Windermere or Wray), combined with some home working. What you'll be doing You'll lead and support a small team of Communications and Marketing Officers to develop and deliver annual communications and marketing plans aligned to organisational priorities. You'll ensure content across web, social media, print and press is high quality, on brand and effective in driving visits and improving access. While you'll retain a hands-on understanding of delivery, your focus will be on setting direction, building capability within your team, and ensuring activity is well planned, impactful and joined up across multiple places. Working at pace across a wide range of sites and stakeholders, you'll use insight and performance data to inform decision-making, refine approaches, reach new and diverse audiences, and continually improve how we promote our places. Focussed on our new strategy, you'll work closely with a Senior Communications and Marketing Officer leading our Restore Nature strategic theme, as well as a wider network of communications and marketing colleagues across the North of England to deliver against ambitious targets, focussed on our Growth & End Unequal Access priorities, with space for creativity, innovation and fresh ideas. You can view the full role profile for this role in the document attached. You?don't?need to have?all?the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of?what's?possible in this role.? Who we're looking for We'd love to hear from you if you: Have great people skills and experience of supervising, supporting or line managing staff or volunteers (in a formal or informal capacity) Have experience in developing and delivering communications and marketing plans Understand brand management, and have a strong eye for presentation and design Have a proven track record of creating, using and editing content across multiple channels Are organised, able to prioritise effectively and comfortable working to deadlines Are confident and skilled in both written and spoken communication The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be £34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: £34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Apr 29, 2026
Full time
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be £34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: £34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Job Advertisement: Evidence Property Officer to work within the Thames Valley Police Force. Are you ready to make a difference in public services? Join our dynamic team as an Evidence Management Officer in Reading! This is an exciting opportunity for an individual who is meticulous, driven, and ready to contribute to the safety and security of our community. What We Offer: Contract Type: Temporary ongoing Hourly Rate: £14.23 per hour Working Pattern: Full Time 37 hours per week, Monday to Thursday 8am to 4pm, Friday 8am to 3:30pm Location: Reading Position Overview: As an Evidence Management Officer, you will play a crucial role in ensuring that all evidential property entering police possession is managed efficiently and securely. Your work will support both internal and external customers, reinforcing the integrity of the justice system. Key Responsibilities: Manage Evidence: Take accountability for the security, continuity, and safety of physical evidence within the Evidence Management Unit (EMU). Court Attendance: Attend court to account for evidential property, aiding in prosecutions and civil proceedings. Compliance and Audits: Ensure adherence to legislation, policies, and procedures; prepare for audits from various oversight bodies. Training and Support: Serve as a subject matter expert, offering guidance to staff on evidence management, packaging, and maintaining evidence integrity. Quality Control: Conduct regular checks on evidence storage conditions to maximise recovery potential. Storage Management: Maintain an efficient storage system, optimising space and ensuring compliance with Health and Safety regulations. Hazardous Materials: Oversee the secure storage and transportation of high-risk items, ensuring all statutory obligations are met. What We Are Looking For: A proactive problem solver with the ability to work under pressure and meet deadlines. Strong IT skills, particularly with Microsoft Office applications. Understanding of relevant legislation (e.g., CPIA, Hazardous Waste Act) or a willingness to learn. Excellent customer service skills, engaging effectively with diverse stakeholders. A good standard of education (GCSEs or equivalent). Capability to lift and move heavy objects, with a commitment to completing manual handling training. A full UK driving license is essential, as travel to different locations may be required. Why Join Us? This role is not just a job; it's an opportunity to be part of a vital function within the public service sector. You will be handling sensitive materials, playing a significant role in the justice process, and contributing to the safety of your community. How to Apply: If you are ready to take on this rewarding challenge, we want to hear from you! Please submit your application detailing your relevant experience and why you believe you would be a great fit for this role. Join us in making a difference-apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 29, 2026
Seasonal
Job Advertisement: Evidence Property Officer to work within the Thames Valley Police Force. Are you ready to make a difference in public services? Join our dynamic team as an Evidence Management Officer in Reading! This is an exciting opportunity for an individual who is meticulous, driven, and ready to contribute to the safety and security of our community. What We Offer: Contract Type: Temporary ongoing Hourly Rate: £14.23 per hour Working Pattern: Full Time 37 hours per week, Monday to Thursday 8am to 4pm, Friday 8am to 3:30pm Location: Reading Position Overview: As an Evidence Management Officer, you will play a crucial role in ensuring that all evidential property entering police possession is managed efficiently and securely. Your work will support both internal and external customers, reinforcing the integrity of the justice system. Key Responsibilities: Manage Evidence: Take accountability for the security, continuity, and safety of physical evidence within the Evidence Management Unit (EMU). Court Attendance: Attend court to account for evidential property, aiding in prosecutions and civil proceedings. Compliance and Audits: Ensure adherence to legislation, policies, and procedures; prepare for audits from various oversight bodies. Training and Support: Serve as a subject matter expert, offering guidance to staff on evidence management, packaging, and maintaining evidence integrity. Quality Control: Conduct regular checks on evidence storage conditions to maximise recovery potential. Storage Management: Maintain an efficient storage system, optimising space and ensuring compliance with Health and Safety regulations. Hazardous Materials: Oversee the secure storage and transportation of high-risk items, ensuring all statutory obligations are met. What We Are Looking For: A proactive problem solver with the ability to work under pressure and meet deadlines. Strong IT skills, particularly with Microsoft Office applications. Understanding of relevant legislation (e.g., CPIA, Hazardous Waste Act) or a willingness to learn. Excellent customer service skills, engaging effectively with diverse stakeholders. A good standard of education (GCSEs or equivalent). Capability to lift and move heavy objects, with a commitment to completing manual handling training. A full UK driving license is essential, as travel to different locations may be required. Why Join Us? This role is not just a job; it's an opportunity to be part of a vital function within the public service sector. You will be handling sensitive materials, playing a significant role in the justice process, and contributing to the safety of your community. How to Apply: If you are ready to take on this rewarding challenge, we want to hear from you! Please submit your application detailing your relevant experience and why you believe you would be a great fit for this role. Join us in making a difference-apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Our client is a large local government organisation and looking for an experienced Digital Officer to join their team. This is initially a 3 month contract which may be extended for the right applicant You will . Scope of Work and Key Responsibilities 3.1 Directory Review and Content Management Make a real difference to people searching for career and skills support. Systematically review approximately 660 directory listings over the contract period. Check and update information for accuracy (e.g. contact details, eligibility criteria, delivery model, geographic coverage). Critically assess content to determine: What information is essential for users What can be simplified or removed How to improve clarity without losing meaning Rewrite and edit provider descriptions to ensure: Plain English and accessible reading style Consistent tone of voice Compliance with accessibility best practice (e.g. readability, inclusive language) Optimisation for search Ensure content is categorised correctly and aligned with the website's structure (taxonomy), applying judgement about where content best fits to improve user navigation. Format and upload content using WordPress CMS. Liaise confidently with providers and strategic stakeholders where clarification or updated information is required. Gather information diplomatically, taking account of political or partnership sensitivities where relevant. Flag duplicate, outdated or inactive listings to the Skills Connect team. Proactively identify structural or thematic gaps in directory content. 3.2 Website Content Administration (WordPress) Create and edit website content using WordPress, improving the experience for real people in our region. Apply consistent formatting (headings, links, categories, tags) in line with site standards. Make informed decisions about content placement within existing structures. Check hyperlinks and downloadable documents for functionality and accessibility. Support minor content updates across the site as required. Work independently to maintain content quality without requiring detailed instruction for each task. 3.3 Email Communications (dotdigital) Support production of weekly Skills Connect network emails using dotdigital. Collate content from team members and partners. Exercise editorial judgement about prioritisation and clarity of messaging. Draft and format email content in line with brand guidelines. Proofread content prior to distribution. Maintain and update distribution lists as required. Ensure content reflects appropriate tone and sensitivity when referencing partner activity. HYBRID WORKING AVAILABLE THIS ROLE IS INSIDE SCOPE OF IR35
Apr 29, 2026
Seasonal
Our client is a large local government organisation and looking for an experienced Digital Officer to join their team. This is initially a 3 month contract which may be extended for the right applicant You will . Scope of Work and Key Responsibilities 3.1 Directory Review and Content Management Make a real difference to people searching for career and skills support. Systematically review approximately 660 directory listings over the contract period. Check and update information for accuracy (e.g. contact details, eligibility criteria, delivery model, geographic coverage). Critically assess content to determine: What information is essential for users What can be simplified or removed How to improve clarity without losing meaning Rewrite and edit provider descriptions to ensure: Plain English and accessible reading style Consistent tone of voice Compliance with accessibility best practice (e.g. readability, inclusive language) Optimisation for search Ensure content is categorised correctly and aligned with the website's structure (taxonomy), applying judgement about where content best fits to improve user navigation. Format and upload content using WordPress CMS. Liaise confidently with providers and strategic stakeholders where clarification or updated information is required. Gather information diplomatically, taking account of political or partnership sensitivities where relevant. Flag duplicate, outdated or inactive listings to the Skills Connect team. Proactively identify structural or thematic gaps in directory content. 3.2 Website Content Administration (WordPress) Create and edit website content using WordPress, improving the experience for real people in our region. Apply consistent formatting (headings, links, categories, tags) in line with site standards. Make informed decisions about content placement within existing structures. Check hyperlinks and downloadable documents for functionality and accessibility. Support minor content updates across the site as required. Work independently to maintain content quality without requiring detailed instruction for each task. 3.3 Email Communications (dotdigital) Support production of weekly Skills Connect network emails using dotdigital. Collate content from team members and partners. Exercise editorial judgement about prioritisation and clarity of messaging. Draft and format email content in line with brand guidelines. Proofread content prior to distribution. Maintain and update distribution lists as required. Ensure content reflects appropriate tone and sensitivity when referencing partner activity. HYBRID WORKING AVAILABLE THIS ROLE IS INSIDE SCOPE OF IR35
Criminal Defence Solicitor / NQ-2 PQE / Remote / £35,000 DOE / A rare opportunity for a Newly Qualified Solicitor to work on specialist, niche cases while gaining valuable hands-on litigation experience in a supportive environment - To apply please call Teagan on and quote Job Ref: 3599 OVERVIEW: • Handle complex and high-profile criminal cases • Work on matters involving police officers, medical professionals and regulatory or misconduct investigations • Collaborate closely with a Senior Solicitor within a small, agile team • Provide hands on legal support across a varied caseload • Attend court hearings across Yorkshire and occasionally Derby • Benefit from flexible, remote working arrangements • Gain exposure to highly specialised areas of criminal law • Develop strong, practical litigation experience • Newly Qualified Solicitor with a strong interest in criminal law • Passion for handling complex and high-profile cases • Confident, proactive and able to manage sensitive matters • Experience or interest in cases involving police, medical professionals or regulatory investigations • Keen to develop expertise in niche areas of criminal law • Highly respected criminal law practice with a strong reputation • Specialises in regulatory investigations, Police Federation matters and private criminal litigation • Expertise in sexual offences and misconduct in public office cases • Small, highly skilled team offering direct exposure to high-stakes work • Supportive and collaborative culture where contributions are valued • Competitive salary and 28 days' holiday • Additional incentives following successful probation • Travel expenses reimbursed for court attendance • Flexible and dynamic working environment with strong development opportunities HOW TO APPLY: Contact Teagan Portas at eNL on / or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Apr 29, 2026
Full time
Criminal Defence Solicitor / NQ-2 PQE / Remote / £35,000 DOE / A rare opportunity for a Newly Qualified Solicitor to work on specialist, niche cases while gaining valuable hands-on litigation experience in a supportive environment - To apply please call Teagan on and quote Job Ref: 3599 OVERVIEW: • Handle complex and high-profile criminal cases • Work on matters involving police officers, medical professionals and regulatory or misconduct investigations • Collaborate closely with a Senior Solicitor within a small, agile team • Provide hands on legal support across a varied caseload • Attend court hearings across Yorkshire and occasionally Derby • Benefit from flexible, remote working arrangements • Gain exposure to highly specialised areas of criminal law • Develop strong, practical litigation experience • Newly Qualified Solicitor with a strong interest in criminal law • Passion for handling complex and high-profile cases • Confident, proactive and able to manage sensitive matters • Experience or interest in cases involving police, medical professionals or regulatory investigations • Keen to develop expertise in niche areas of criminal law • Highly respected criminal law practice with a strong reputation • Specialises in regulatory investigations, Police Federation matters and private criminal litigation • Expertise in sexual offences and misconduct in public office cases • Small, highly skilled team offering direct exposure to high-stakes work • Supportive and collaborative culture where contributions are valued • Competitive salary and 28 days' holiday • Additional incentives following successful probation • Travel expenses reimbursed for court attendance • Flexible and dynamic working environment with strong development opportunities HOW TO APPLY: Contact Teagan Portas at eNL on / or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference? Environmental Education School Support Officer Salary: £ 28,365 per annum FTE (£19,855.50 per annum for 26.25 hours per week) + travel costs Contract: Contract (fully funded until August 2027 with potential to extend) Hours: Part time, 26.25 hours a week Location: Based at London Wetland Centre, SW13, with frequent travel to schools in the area About The Role We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability. You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature connection activities to school grounds and local nature spaces. 70,000 children have already taken part in Generation Wild and together they ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level. Generation Wild has been running for five years and is currently fully funded until August 2027. Join us as we inspire a new generation of nature lovers. About Us WWT is the UK s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year. About You You will need: Teaching qualification (or equivalent) or substantial relevant experience Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of our London Wetland Centre A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background Experience of working with children (ideally either in a school or informal learning setting) Ability to design and deliver inspiring nature-connection activities for primary age children and their families Ability to coordinate and enthuse volunteers in support of your work Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work A good understanding of the way schools work and the pressures teachers currently face About Us We re WWT, and we re on a mission to restore the super-powered ecosystems we call wetlands. There s never been a more important moment for our work, and we ve got some phenomenal people on the case. Whether they re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there s nothing we love more than watching them soar. Whatever you do here, you ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you ll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme Further details This post will be based at our London Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed. This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post. Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child). We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you. Closing Date: Monday 11th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.
Apr 29, 2026
Full time
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference? Environmental Education School Support Officer Salary: £ 28,365 per annum FTE (£19,855.50 per annum for 26.25 hours per week) + travel costs Contract: Contract (fully funded until August 2027 with potential to extend) Hours: Part time, 26.25 hours a week Location: Based at London Wetland Centre, SW13, with frequent travel to schools in the area About The Role We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability. You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature connection activities to school grounds and local nature spaces. 70,000 children have already taken part in Generation Wild and together they ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level. Generation Wild has been running for five years and is currently fully funded until August 2027. Join us as we inspire a new generation of nature lovers. About Us WWT is the UK s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year. About You You will need: Teaching qualification (or equivalent) or substantial relevant experience Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of our London Wetland Centre A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background Experience of working with children (ideally either in a school or informal learning setting) Ability to design and deliver inspiring nature-connection activities for primary age children and their families Ability to coordinate and enthuse volunteers in support of your work Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work A good understanding of the way schools work and the pressures teachers currently face About Us We re WWT, and we re on a mission to restore the super-powered ecosystems we call wetlands. There s never been a more important moment for our work, and we ve got some phenomenal people on the case. Whether they re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there s nothing we love more than watching them soar. Whatever you do here, you ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you ll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme Further details This post will be based at our London Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed. This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post. Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child). We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you. Closing Date: Monday 11th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.
Wildfowl and Wetlands Trust
Gloucester, Gloucestershire
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference? Environmental Education School Support Officer Salary: £25,985 per annum FTE (£12,992.50 per annum for 18.75 hours per week) + travel costs Contract: Contract (fully funded until August 2027 with potential to extend) Hours: Part time, 18.75 hours a week Location: Based at WWT Slimbridge, GL2, with frequent travel to schools in the area About The Role We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability. You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature connection activities to school grounds and local nature spaces. 70,000 children have already taken part in Generation Wild and together they ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level. Generation Wild has been running for five years and is currently fully funded until August 2027. Join us as we inspire a new generation of nature lovers. About Us WWT is the UK s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year. About You You will need: Teaching qualification (or equivalent) or substantial relevant experience Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of WWT Slimbridge A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background Experience of working with children (ideally either in a school or informal learning setting) Ability to design and deliver inspiring nature-connection activities for primary age children and their families Ability to coordinate and enthuse volunteers in support of your work Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work A good understanding of the way schools work and the pressures teachers currently face About Us We re WWT, and we re on a mission to restore the super-powered ecosystems we call wetlands. There s never been a more important moment for our work, and we ve got some phenomenal people on the case. Whether they re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there s nothing we love more than watching them soar. Whatever you do here, you ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you ll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme Further details This post will be based at our Slimbridge Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed. This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post. Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child). We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you. Closing Date: Monday 11th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.
Apr 29, 2026
Full time
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference? Environmental Education School Support Officer Salary: £25,985 per annum FTE (£12,992.50 per annum for 18.75 hours per week) + travel costs Contract: Contract (fully funded until August 2027 with potential to extend) Hours: Part time, 18.75 hours a week Location: Based at WWT Slimbridge, GL2, with frequent travel to schools in the area About The Role We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability. You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature connection activities to school grounds and local nature spaces. 70,000 children have already taken part in Generation Wild and together they ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level. Generation Wild has been running for five years and is currently fully funded until August 2027. Join us as we inspire a new generation of nature lovers. About Us WWT is the UK s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year. About You You will need: Teaching qualification (or equivalent) or substantial relevant experience Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of WWT Slimbridge A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background Experience of working with children (ideally either in a school or informal learning setting) Ability to design and deliver inspiring nature-connection activities for primary age children and their families Ability to coordinate and enthuse volunteers in support of your work Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work A good understanding of the way schools work and the pressures teachers currently face About Us We re WWT, and we re on a mission to restore the super-powered ecosystems we call wetlands. There s never been a more important moment for our work, and we ve got some phenomenal people on the case. Whether they re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there s nothing we love more than watching them soar. Whatever you do here, you ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you ll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme Further details This post will be based at our Slimbridge Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed. This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post. Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child). We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you. Closing Date: Monday 11th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.
Housing Advice and Homeless Prevention Officer, North West London Pay rate to £32.51 per hour Contract role, Housing Pertemps are recruiting for an experienced Housing Advice and Homeless Prevention Officer in North West London. You will need to have experience in a similar role in a Local Authority. Overview: You will be expected to be part of the Housing Options duty Service, completing assessment, and carrying out respective prevention/ relief work. Carry out Home Visits to prevent homelessness and managing a varied caseload Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters. Candidates will be required to demonstrate they have practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service. Hillingdon Offers flexible working arrangements. Candidate should expect to be office based 50% of the time once they have completed an office-based induction period which normally takes two to four weeks to complete depending on level of competency. Office hours are 9.00am - 5.00pm Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
Apr 29, 2026
Contractor
Housing Advice and Homeless Prevention Officer, North West London Pay rate to £32.51 per hour Contract role, Housing Pertemps are recruiting for an experienced Housing Advice and Homeless Prevention Officer in North West London. You will need to have experience in a similar role in a Local Authority. Overview: You will be expected to be part of the Housing Options duty Service, completing assessment, and carrying out respective prevention/ relief work. Carry out Home Visits to prevent homelessness and managing a varied caseload Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters. Candidates will be required to demonstrate they have practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service. Hillingdon Offers flexible working arrangements. Candidate should expect to be office based 50% of the time once they have completed an office-based induction period which normally takes two to four weeks to complete depending on level of competency. Office hours are 9.00am - 5.00pm Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Venue Security & Reception Officer is responsible for ensuring the safety, security, and smooth operation of all backstage areas at Sheffield City Hall. This role is the first point of contact for artists, crew, contractors, and staff entering the building via the stagedoor, and plays a critical part in maintaining a secure, professional, and welcoming environment during events, rehearsals, and day to day venue operations. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Managing backstage access and security , controlling entry to restricted areas, issuing accreditation, maintaining accurate logs, conducting checks, and ensuring safe, compliant backstage routes at all times. Acting as the key point of contact for artists and crews , delivering a professional, discreet welcome and coordinating closely with tour managers, production teams and venue departments. Maintaining a safe and secure environment , monitoring CCTV and alarms, responding to incidents or emergencies, supporting evacuations and completing incident reporting in line with procedures. Providing operational and logistical support , overseeing deliveries, contractor access, loading bays and vehicle movements, while managing keys, passes, lost property and secure storage. Ensuring smooth daily venue operations , maintaining an organised stagedoor area and taking responsibility for opening and securing the building as required. We are looking for someone with: Relevant security experience , ideally within live venues or events, with theatre, concert hall or touring backgrounds an advantage. Excellent communication and people skills , able to stay calm under pressure and work professionally with artists, crews and venue teams. A strong grasp of safety and safeguarding , including emergency procedures and incident awareness in live environments. The right qualifications , including an SIA Door Supervisor licence (essential), with First Aid at Work and CCTV Operator certifications as added strengths. Solid administrative and technical capability , confident using Microsoft Word, Excel and email systems for logging, reporting and day to day coordination. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Hiring Team at Sheffield City Hall Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 29, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Venue Security & Reception Officer is responsible for ensuring the safety, security, and smooth operation of all backstage areas at Sheffield City Hall. This role is the first point of contact for artists, crew, contractors, and staff entering the building via the stagedoor, and plays a critical part in maintaining a secure, professional, and welcoming environment during events, rehearsals, and day to day venue operations. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Managing backstage access and security , controlling entry to restricted areas, issuing accreditation, maintaining accurate logs, conducting checks, and ensuring safe, compliant backstage routes at all times. Acting as the key point of contact for artists and crews , delivering a professional, discreet welcome and coordinating closely with tour managers, production teams and venue departments. Maintaining a safe and secure environment , monitoring CCTV and alarms, responding to incidents or emergencies, supporting evacuations and completing incident reporting in line with procedures. Providing operational and logistical support , overseeing deliveries, contractor access, loading bays and vehicle movements, while managing keys, passes, lost property and secure storage. Ensuring smooth daily venue operations , maintaining an organised stagedoor area and taking responsibility for opening and securing the building as required. We are looking for someone with: Relevant security experience , ideally within live venues or events, with theatre, concert hall or touring backgrounds an advantage. Excellent communication and people skills , able to stay calm under pressure and work professionally with artists, crews and venue teams. A strong grasp of safety and safeguarding , including emergency procedures and incident awareness in live environments. The right qualifications , including an SIA Door Supervisor licence (essential), with First Aid at Work and CCTV Operator certifications as added strengths. Solid administrative and technical capability , confident using Microsoft Word, Excel and email systems for logging, reporting and day to day coordination. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Hiring Team at Sheffield City Hall Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Revenue Officer Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £28,814 per annum + Excellent Benefits! Contract : Full-time, Permanent Benefits: MML Pension, 25 days holiday plus Bank Holidays & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We re now looking for a Revenue Officer to join our Commercial team, someone who sets the standard for exceptional customer service while helping to protect and grow the revenue that keeps our trams running. The Role As a Revenue Officer, you ll be a visible and professional presence across the Metro network. You ll help customers with information and advice, encourage the correct purchase and use of tickets, and play a key role in reducing fare evasion. You ll also act as the face of Midland Metro Limited at events and during times of service disruption, ensuring passengers are well-informed and supported. This is a varied role that balances customer engagement with revenue protection, ideal for someone confident, calm under pressure, and committed to delivering an outstanding service. As our Revenue Officer you will: Travel across the Metro network to check tickets, identify fare evasion, and promote ticket purchase before travel. Issue Penalty Fare Notices in line with the Midland Metro Penalty Fares Act where appropriate. Work with colleagues and partner agencies (including Safer Travel and the British Transport Police) to minimise ticketless travel. Provide a reassuring, informative, and friendly point of contact for customers at all times. Support during special events (e.g., football matches, concerts) and service disruptions to keep customers informed and reassured. Assist with surveys, customer engagement sessions, and marketing campaigns. Record accurate information and feedback to supervisors to help improve services. Represent MML at community and stakeholder events. What We re Looking For: We re looking for someone with great people skills, confidence, and a proactive attitude. You ll be passionate about delivering excellent customer service and comfortable dealing with a wide range of people and situations. Essential Skills & Experience: Previous experience in a customer-facing role. Strong communication and interpersonal skills. Confidence to handle challenging situations calmly and professionally. Ability to work independently and as part of a team. Numeracy skills and the ability to interpret procedures accurately. Flexible attitude to working hours and duties. Honesty, integrity, and pride in representing MML in a professional manner. It would be great if you had: Experience in a transport, retail, or hospitality environment. An understanding of ticketing or fare structures. The ability to gather and analyse information to identify trends. Training & Development You ll receive full training to equip you with the knowledge and confidence to succeed in your role. We ll also provide ongoing learning and development opportunities to help you grow your career within the organisation. If you re a people person with a passion for customer service and want to play an important role in keeping the West Midlands moving, we d love to hear from you! Ready for Your Next Challenge Apply now and start your journey today! This vacancy will remain open for up to 6 weeks from the date of publication. However, please note that we reserve the right to close the posting earlier if we identify suitably qualified candidates to move forward in the selection process.
Apr 29, 2026
Full time
Revenue Officer Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £28,814 per annum + Excellent Benefits! Contract : Full-time, Permanent Benefits: MML Pension, 25 days holiday plus Bank Holidays & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We re now looking for a Revenue Officer to join our Commercial team, someone who sets the standard for exceptional customer service while helping to protect and grow the revenue that keeps our trams running. The Role As a Revenue Officer, you ll be a visible and professional presence across the Metro network. You ll help customers with information and advice, encourage the correct purchase and use of tickets, and play a key role in reducing fare evasion. You ll also act as the face of Midland Metro Limited at events and during times of service disruption, ensuring passengers are well-informed and supported. This is a varied role that balances customer engagement with revenue protection, ideal for someone confident, calm under pressure, and committed to delivering an outstanding service. As our Revenue Officer you will: Travel across the Metro network to check tickets, identify fare evasion, and promote ticket purchase before travel. Issue Penalty Fare Notices in line with the Midland Metro Penalty Fares Act where appropriate. Work with colleagues and partner agencies (including Safer Travel and the British Transport Police) to minimise ticketless travel. Provide a reassuring, informative, and friendly point of contact for customers at all times. Support during special events (e.g., football matches, concerts) and service disruptions to keep customers informed and reassured. Assist with surveys, customer engagement sessions, and marketing campaigns. Record accurate information and feedback to supervisors to help improve services. Represent MML at community and stakeholder events. What We re Looking For: We re looking for someone with great people skills, confidence, and a proactive attitude. You ll be passionate about delivering excellent customer service and comfortable dealing with a wide range of people and situations. Essential Skills & Experience: Previous experience in a customer-facing role. Strong communication and interpersonal skills. Confidence to handle challenging situations calmly and professionally. Ability to work independently and as part of a team. Numeracy skills and the ability to interpret procedures accurately. Flexible attitude to working hours and duties. Honesty, integrity, and pride in representing MML in a professional manner. It would be great if you had: Experience in a transport, retail, or hospitality environment. An understanding of ticketing or fare structures. The ability to gather and analyse information to identify trends. Training & Development You ll receive full training to equip you with the knowledge and confidence to succeed in your role. We ll also provide ongoing learning and development opportunities to help you grow your career within the organisation. If you re a people person with a passion for customer service and want to play an important role in keeping the West Midlands moving, we d love to hear from you! Ready for Your Next Challenge Apply now and start your journey today! This vacancy will remain open for up to 6 weeks from the date of publication. However, please note that we reserve the right to close the posting earlier if we identify suitably qualified candidates to move forward in the selection process.
Parking Appeals & Processing Officer Location: Ealing (Hybrid / Office-based - up to 5 days per week depending on workload) Contract: 3 months (likely extension) Pay Rate: 20.96 per hour (PAYE) 27.33 per hour (Umbrella) Preferred Start Date: ASAP Interview Dates: ASAP About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering an efficient and effective parking administration service. This role plays a key part in ensuring statutory timescales are met, customer enquiries are handled professionally, and appeals are prepared and presented in line with current parking legislation. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check . Key Responsibilities Prepare and present appeal cases for London Tribunals , including collating evidence and attending hearings on behalf of the Council. Consider and respond to PCN representations , applying discretion where appropriate and ensuring compliance with legislation and council policy. Update PCN and permit cases on parking systems and maintain accurate records and statistics using MS Excel . Respond to PCN and permit enquiries via telephone, email and post, including complaints and Member or MP enquiries. Assist with special projects , such as Controlled Parking Zones and website content updates. Keep up to date with legislative changes and embed them into day-to-day working practices. Support the training and induction of new team members. Liaise with internal departments and external bodies including London Tribunals, DVLA, Police, bailiffs, and Legal Services . Process non-automated permit applications, refunds, cancellations and debt registration cases. Handle challenging and confrontational customer situations with professionalism and empathy. Work flexibly, including evenings, weekends and across different borough sites where required. Key Performance Indicators High first-contact resolution rates for permit and PCN enquiries Consistently meeting turnaround times and SLAs Quality and outcomes of appeal cases Reduction in repeat correspondence Customer complaints resolved within agreed timescales Essential Experience, Skills & Knowledge (criteria must be addressed in application) Working knowledge of parking legislation, codes of practice and council policies Experience preparing appeal submissions for London Tribunals or Court Proven ability to respond to complex written enquiries and complaints , including Members / external bodies Strong IT skills including MS Word and Excel and parking administration systems Ability to prioritise workloads, meet deadlines and work under pressure Confident in representing the Council at appeal hearings Ability to manage and resolve difficult or confrontational situations Strong research and reporting skills Excellent communication skills, able to explain complex issues clearly and fairly Understanding of Equal Opportunities , customer service and public-sector values Confident in all spoken aspects of the role in English Essential Qualifications Experience working within Parking Services (ideally in a large, multi-functional organisation) Evidence of continuous professional development GCSE English and Maths (Grades A-C or equivalent) Desirable Experience Responding to PCN-related emails and complaints Processing and responding to PCN representations Excellent timekeeping and attendance Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 29, 2026
Contractor
Parking Appeals & Processing Officer Location: Ealing (Hybrid / Office-based - up to 5 days per week depending on workload) Contract: 3 months (likely extension) Pay Rate: 20.96 per hour (PAYE) 27.33 per hour (Umbrella) Preferred Start Date: ASAP Interview Dates: ASAP About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering an efficient and effective parking administration service. This role plays a key part in ensuring statutory timescales are met, customer enquiries are handled professionally, and appeals are prepared and presented in line with current parking legislation. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check . Key Responsibilities Prepare and present appeal cases for London Tribunals , including collating evidence and attending hearings on behalf of the Council. Consider and respond to PCN representations , applying discretion where appropriate and ensuring compliance with legislation and council policy. Update PCN and permit cases on parking systems and maintain accurate records and statistics using MS Excel . Respond to PCN and permit enquiries via telephone, email and post, including complaints and Member or MP enquiries. Assist with special projects , such as Controlled Parking Zones and website content updates. Keep up to date with legislative changes and embed them into day-to-day working practices. Support the training and induction of new team members. Liaise with internal departments and external bodies including London Tribunals, DVLA, Police, bailiffs, and Legal Services . Process non-automated permit applications, refunds, cancellations and debt registration cases. Handle challenging and confrontational customer situations with professionalism and empathy. Work flexibly, including evenings, weekends and across different borough sites where required. Key Performance Indicators High first-contact resolution rates for permit and PCN enquiries Consistently meeting turnaround times and SLAs Quality and outcomes of appeal cases Reduction in repeat correspondence Customer complaints resolved within agreed timescales Essential Experience, Skills & Knowledge (criteria must be addressed in application) Working knowledge of parking legislation, codes of practice and council policies Experience preparing appeal submissions for London Tribunals or Court Proven ability to respond to complex written enquiries and complaints , including Members / external bodies Strong IT skills including MS Word and Excel and parking administration systems Ability to prioritise workloads, meet deadlines and work under pressure Confident in representing the Council at appeal hearings Ability to manage and resolve difficult or confrontational situations Strong research and reporting skills Excellent communication skills, able to explain complex issues clearly and fairly Understanding of Equal Opportunities , customer service and public-sector values Confident in all spoken aspects of the role in English Essential Qualifications Experience working within Parking Services (ideally in a large, multi-functional organisation) Evidence of continuous professional development GCSE English and Maths (Grades A-C or equivalent) Desirable Experience Responding to PCN-related emails and complaints Processing and responding to PCN representations Excellent timekeeping and attendance Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Role Purpose This is a hands on, creative role at the heart of Citizens Advice Doncaster Borough. You ll lead and deliver clear, engaging, and accessible communications that put our services on the map, bring our impact to life, and help more people access the advice they need. With a strong focus on digital communications, public engagement, presentations, campaigns, and coordinating a borough wide VCSE network, you ll be the voice and connector of our service across Doncaster. Job Summary As our Communications & Community Engagement Officer, you ll plan, create, and deliver high quality communications and engagement activity across digital, print, and face to face channels. From managing our social and digital platforms to delivering confident in person updates and sessions, you ll make sure our message is clear, consistent, and compelling. You ll lead and coordinate a VCSE network, bringing organisations together through events, updates, and shared opportunities, while building strong relationships with partners and stakeholders. Through your work, Citizens Advice services, impact, and client voice will be visible, trusted, and well understood across the borough. Key Duties and Responsibilities Communications & Digital Engagement Develop and deliver an integrated communications and engagement plan aligned with organisational priorities. Manage and grow Citizens Advice Doncaster Borough s digital presence across social media platforms (Facebook, X/Twitter, Instagram, LinkedIn, WhatsApp). Plan, create, schedule, and evaluate content using a communications calendar, including seasonal messages and awareness campaigns. Monitor and analyse social media and website analytics to improve reach, engagement, and effectiveness. Maintain and update website content, ensuring accuracy, accessibility, and consistency of messaging. Produce engaging materials including articles, case studies, podcasts/audio content, videos, and graphics. Marketing, Publications & Media Produce and circulate a monthly Citizens Advice newsletter via Mailchimp. Coordinate consistent strategic messaging across all communication channels (website, social media, newsletters, events, partner communications). Design and prepare promotional materials such as leaflets, posters, banners, and digital assets (print and PDF). Build relationships with local press, radio, councils, and partner newsletters to secure coverage and profile raising opportunities. Community Engagement, Events & Presentations Plan and deliver community engagement activity including outreach events, workshops, talks, AGMs, briefings, and awareness sessions. Deliver regular updates and in person sessions to partners, stakeholders, community groups, and VCSE organisations. Confidently represent Citizens Advice at meetings, forums, and public events across Doncaster. Capture and share client, volunteer, and staff experiences to demonstrate service impact. VCSE Network Coordination Lead, manage, and develop Citizens Advice Doncaster Borough s VCSE network. Coordinate network activity including maintaining mailing lists, circulating updates, organising meetings and events, and sharing opportunities. Act as a central point of contact for VCSE partners, supporting collaboration, information sharing, and engagement across the borough. Campaigns & Research Support Support local and national research and campaigns by gathering insight into clients circumstances through agreed channels. Contribute to campaign planning, priority awareness activity, and trustee awareness initiatives. Ensure campaign messages are reflected clearly and consistently across all platforms. Collaboration & General Duties Work collaboratively with colleagues to ensure communications support service delivery and organisational priorities. Support internal communications and staff engagement initiatives. Attend relevant meetings, training, and sector events. Undertake training required for the role and carry out other appropriate duties. Person Specification Essential Experience in communications, engagement, marketing, or a strong public facing role. Excellent written and verbal communication skills, including presentation skills and confident public speaking. Ability to deliver clear updates, briefings, and in person sessions to varied audiences. Strong digital skills, including social media, email newsletters, content creation, and analytics. Highly organised, with the ability to plan, prioritise, and manage multiple workstreams. Proactive, creative, and able to work independently and as part of a team. Friendly, approachable, and non judgemental, with respect for diverse communities and cultures. Commitment to the aims, principles, and policies of Citizens Advice, including confidentiality and data protection. Desirable Experience of coordinating networks or partnerships, particularly within the VCSE sector. Experience of website administration (e.g. WordPress) or campaign communications. Ability and willingness to work across various community locations in Doncaster. Additional Information In accordance with Citizens Advice national policy, the successful candidate may be required to undertake a DBS check.
Apr 29, 2026
Full time
Role Purpose This is a hands on, creative role at the heart of Citizens Advice Doncaster Borough. You ll lead and deliver clear, engaging, and accessible communications that put our services on the map, bring our impact to life, and help more people access the advice they need. With a strong focus on digital communications, public engagement, presentations, campaigns, and coordinating a borough wide VCSE network, you ll be the voice and connector of our service across Doncaster. Job Summary As our Communications & Community Engagement Officer, you ll plan, create, and deliver high quality communications and engagement activity across digital, print, and face to face channels. From managing our social and digital platforms to delivering confident in person updates and sessions, you ll make sure our message is clear, consistent, and compelling. You ll lead and coordinate a VCSE network, bringing organisations together through events, updates, and shared opportunities, while building strong relationships with partners and stakeholders. Through your work, Citizens Advice services, impact, and client voice will be visible, trusted, and well understood across the borough. Key Duties and Responsibilities Communications & Digital Engagement Develop and deliver an integrated communications and engagement plan aligned with organisational priorities. Manage and grow Citizens Advice Doncaster Borough s digital presence across social media platforms (Facebook, X/Twitter, Instagram, LinkedIn, WhatsApp). Plan, create, schedule, and evaluate content using a communications calendar, including seasonal messages and awareness campaigns. Monitor and analyse social media and website analytics to improve reach, engagement, and effectiveness. Maintain and update website content, ensuring accuracy, accessibility, and consistency of messaging. Produce engaging materials including articles, case studies, podcasts/audio content, videos, and graphics. Marketing, Publications & Media Produce and circulate a monthly Citizens Advice newsletter via Mailchimp. Coordinate consistent strategic messaging across all communication channels (website, social media, newsletters, events, partner communications). Design and prepare promotional materials such as leaflets, posters, banners, and digital assets (print and PDF). Build relationships with local press, radio, councils, and partner newsletters to secure coverage and profile raising opportunities. Community Engagement, Events & Presentations Plan and deliver community engagement activity including outreach events, workshops, talks, AGMs, briefings, and awareness sessions. Deliver regular updates and in person sessions to partners, stakeholders, community groups, and VCSE organisations. Confidently represent Citizens Advice at meetings, forums, and public events across Doncaster. Capture and share client, volunteer, and staff experiences to demonstrate service impact. VCSE Network Coordination Lead, manage, and develop Citizens Advice Doncaster Borough s VCSE network. Coordinate network activity including maintaining mailing lists, circulating updates, organising meetings and events, and sharing opportunities. Act as a central point of contact for VCSE partners, supporting collaboration, information sharing, and engagement across the borough. Campaigns & Research Support Support local and national research and campaigns by gathering insight into clients circumstances through agreed channels. Contribute to campaign planning, priority awareness activity, and trustee awareness initiatives. Ensure campaign messages are reflected clearly and consistently across all platforms. Collaboration & General Duties Work collaboratively with colleagues to ensure communications support service delivery and organisational priorities. Support internal communications and staff engagement initiatives. Attend relevant meetings, training, and sector events. Undertake training required for the role and carry out other appropriate duties. Person Specification Essential Experience in communications, engagement, marketing, or a strong public facing role. Excellent written and verbal communication skills, including presentation skills and confident public speaking. Ability to deliver clear updates, briefings, and in person sessions to varied audiences. Strong digital skills, including social media, email newsletters, content creation, and analytics. Highly organised, with the ability to plan, prioritise, and manage multiple workstreams. Proactive, creative, and able to work independently and as part of a team. Friendly, approachable, and non judgemental, with respect for diverse communities and cultures. Commitment to the aims, principles, and policies of Citizens Advice, including confidentiality and data protection. Desirable Experience of coordinating networks or partnerships, particularly within the VCSE sector. Experience of website administration (e.g. WordPress) or campaign communications. Ability and willingness to work across various community locations in Doncaster. Additional Information In accordance with Citizens Advice national policy, the successful candidate may be required to undertake a DBS check.
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community. We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands on and can do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online. Key responsibilities will include: Managing updates across the UK and US websites using WordPress for content updates, imagery, navigation and site structure as needed. Leading the development and optimisation of engaging website content to drive acquisition and effectively engage existing audiences. Monitoring website performance, accessibility, core web vitals, and overall site health, raising issues with developers as required. Analyse website traffic, user behaviour, and conversion performance to inform optimisation and improvement opportunities. Own and optimise key digital user journeys, identifying friction points and driving conversion improvements across channels. Leading the planning, building, and delivery of all email communications for UK and US audiences. Developing and optimising automated email journeys using segmentation and behavioural triggers to improve engagement and retention. Reviewing and creating fresh, engaging email content that reflects user needs and organisational priorities. Managing our fundraising and event platforms, ensuring donation journeys are clear, user-friendly, and accessible. You should have: Proven experience in a digital engagement role, preferably in the non-profit sector Proven expertise managing website content (WordPress or similar). Proven expertise using Charity Digital & Virtuous (or similar email platform) Experience in writing compelling and effective copy to engage specific audiences Basic understanding of HTML/CSS. Strong understanding of UX principles, accessibility, and responsive design. Experience using analytics platforms (e.g. GA4, GTM). Understanding of GDPR, data privacy, and digital safeguarding. Ability to interpret data and use insights to guide improvements. Strong attention to detail and commitment to user-centered design. Excellent communication and stakeholder management skills, helping to translate content for digital channels. Strong organisational and project management skills. Creative, innovative, and proactive mindset, wanting to explore new ways to improve our digital channels. A commitment and empathy to the work and values of World Jewish Relief. Benefits We offer a range of benefits including: 23 days holiday plus bank holidays and Jewish holidays. After 2 years service holiday entitlement increases to 25 days. Pension scheme we contribute 5% to the World Jewish Relief pension scheme. Life Insurance up to 3 times salary to nominated beneficiaries Health Cash Plan cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies Enhanced maternity & paternity pay Employee Assistance Programme free, confidential advice or support with any personal or work related concerns or free counselling if needed Season ticket / travel to work loan Cycle to Work Scheme On Friday the office closes at 3pm We encourage flexible working and offer a range of flexible working options. Equality, Diversity and Inclusion World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people. How to apply Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible: Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result Interviews will be held in week commencing 18th May
Apr 29, 2026
Full time
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community. We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands on and can do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online. Key responsibilities will include: Managing updates across the UK and US websites using WordPress for content updates, imagery, navigation and site structure as needed. Leading the development and optimisation of engaging website content to drive acquisition and effectively engage existing audiences. Monitoring website performance, accessibility, core web vitals, and overall site health, raising issues with developers as required. Analyse website traffic, user behaviour, and conversion performance to inform optimisation and improvement opportunities. Own and optimise key digital user journeys, identifying friction points and driving conversion improvements across channels. Leading the planning, building, and delivery of all email communications for UK and US audiences. Developing and optimising automated email journeys using segmentation and behavioural triggers to improve engagement and retention. Reviewing and creating fresh, engaging email content that reflects user needs and organisational priorities. Managing our fundraising and event platforms, ensuring donation journeys are clear, user-friendly, and accessible. You should have: Proven experience in a digital engagement role, preferably in the non-profit sector Proven expertise managing website content (WordPress or similar). Proven expertise using Charity Digital & Virtuous (or similar email platform) Experience in writing compelling and effective copy to engage specific audiences Basic understanding of HTML/CSS. Strong understanding of UX principles, accessibility, and responsive design. Experience using analytics platforms (e.g. GA4, GTM). Understanding of GDPR, data privacy, and digital safeguarding. Ability to interpret data and use insights to guide improvements. Strong attention to detail and commitment to user-centered design. Excellent communication and stakeholder management skills, helping to translate content for digital channels. Strong organisational and project management skills. Creative, innovative, and proactive mindset, wanting to explore new ways to improve our digital channels. A commitment and empathy to the work and values of World Jewish Relief. Benefits We offer a range of benefits including: 23 days holiday plus bank holidays and Jewish holidays. After 2 years service holiday entitlement increases to 25 days. Pension scheme we contribute 5% to the World Jewish Relief pension scheme. Life Insurance up to 3 times salary to nominated beneficiaries Health Cash Plan cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies Enhanced maternity & paternity pay Employee Assistance Programme free, confidential advice or support with any personal or work related concerns or free counselling if needed Season ticket / travel to work loan Cycle to Work Scheme On Friday the office closes at 3pm We encourage flexible working and offer a range of flexible working options. Equality, Diversity and Inclusion World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people. How to apply Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible: Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result Interviews will be held in week commencing 18th May
Chief Executive "The go-to organisation for a public health perspective". (Senior UK Government official) The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK. It has a rich heritage, with its origins dating back more than 160 years and is a collaborative organisation working in partnership with others to maximise the voice for public health. We are now seeking a new Chief Executive Officer to lead the organisation through the next phase of its evolution, maintaining and building upon its established reputation and influence. The role requires a wide-ranging set of skills, capabilities and experience, proven leadership and credibility at the highest level. The successful candidate will have strong negotiating and influencing skills, and the ability to work independently, with board-level accountability, and be expected to develop and sustain extensive national networks across local authorities, the NHS, the voluntary sector and central Government. Possessing an adaptability in working practice together with a self-motivated, proactive approach that performs well under pressure, the successful candidate will be educated to Masters level with ongoing study in public health. In addition, they should have senior management training or equivalent experience and a clear record of continuing professional development. Experience should include at least five years in the public health environment, including in policy development, plus a minimum of three years in operational, financial and resource management. Accountable to our Board of Trustees and the wider membership, the new CEO will develop the strategic direction of the Association and lead the organisation to deliver a rolling medium-term Strategic Business Plan, balanced budgets and effective governance in compliance with company and charity law. An ability to prioritise planned and reactive work programmes to meet the needs of our membership is required, alongside the sourcing and delivery of timely bids for external funding together with the management of staff and resources to ensure value for money and staff wellbeing. The post holder will support the President, Vice President, Board and ADPH Council by applying public health knowledge through teaching, coaching, publishing and presenting as appropriate, maintaining a personal programme of continuing professional development, and be expected to uphold the Association's values of members first, excellence, collaboration, inclusion and professionalism. Occasional travel, throughout the UK, and flexibility for occasional evening or weekend work will also be necessary. To apply, submit a CV and a covering letter outlining your leadership experience, strategic achievements and vision for supporting Directors of Public Health across the UK. We are able to offer the opportunity for an informal chat with Nicola Close MBE, current ADPH Chief Executive and/or Greg Fell, ADPH President.
Apr 29, 2026
Full time
Chief Executive "The go-to organisation for a public health perspective". (Senior UK Government official) The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK. It has a rich heritage, with its origins dating back more than 160 years and is a collaborative organisation working in partnership with others to maximise the voice for public health. We are now seeking a new Chief Executive Officer to lead the organisation through the next phase of its evolution, maintaining and building upon its established reputation and influence. The role requires a wide-ranging set of skills, capabilities and experience, proven leadership and credibility at the highest level. The successful candidate will have strong negotiating and influencing skills, and the ability to work independently, with board-level accountability, and be expected to develop and sustain extensive national networks across local authorities, the NHS, the voluntary sector and central Government. Possessing an adaptability in working practice together with a self-motivated, proactive approach that performs well under pressure, the successful candidate will be educated to Masters level with ongoing study in public health. In addition, they should have senior management training or equivalent experience and a clear record of continuing professional development. Experience should include at least five years in the public health environment, including in policy development, plus a minimum of three years in operational, financial and resource management. Accountable to our Board of Trustees and the wider membership, the new CEO will develop the strategic direction of the Association and lead the organisation to deliver a rolling medium-term Strategic Business Plan, balanced budgets and effective governance in compliance with company and charity law. An ability to prioritise planned and reactive work programmes to meet the needs of our membership is required, alongside the sourcing and delivery of timely bids for external funding together with the management of staff and resources to ensure value for money and staff wellbeing. The post holder will support the President, Vice President, Board and ADPH Council by applying public health knowledge through teaching, coaching, publishing and presenting as appropriate, maintaining a personal programme of continuing professional development, and be expected to uphold the Association's values of members first, excellence, collaboration, inclusion and professionalism. Occasional travel, throughout the UK, and flexibility for occasional evening or weekend work will also be necessary. To apply, submit a CV and a covering letter outlining your leadership experience, strategic achievements and vision for supporting Directors of Public Health across the UK. We are able to offer the opportunity for an informal chat with Nicola Close MBE, current ADPH Chief Executive and/or Greg Fell, ADPH President.
Housing Officer x6 (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 29, 2026
Full time
Housing Officer x6 (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 29, 2026
Full time
Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 29, 2026
Full time
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference? Environmental Education School Support Officer Salary: £25,985 per annum + travel costs Contract: Contract (fully funded until August 2027 with potential to extend) Hours: Full Time. Location: Based at WWT Martin Mere L40, with frequent travel to schools in the area About The Role We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability. You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature connection activities to school grounds and local nature spaces. 70,000 children have already taken part in Generation Wild and together they ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level. Generation Wild has been running for five years and is currently fully funded until August 2027. Join us as we inspire a new generation of nature lovers. About Us WWT is the UK s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year. About You You will need: Teaching qualification (or equivalent) or substantial relevant experience Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of WWT Martin Mere Wetland Centre A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background Experience of working with children (ideally either in a school or informal learning setting) Ability to design and deliver inspiring nature-connection activities for primary age children and their families Ability to coordinate and enthuse volunteers in support of your work Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work A good understanding of the way schools work and the pressures teachers currently face About Us We re WWT, and we re on a mission to restore the super-powered ecosystems we call wetlands. There s never been a more important moment for our work, and we ve got some phenomenal people on the case. Whether they re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there s nothing we love more than watching them soar. Whatever you do here, you ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you ll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme Further details This post will be based at our Martin Mere Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed. This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post. Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child). We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you. Closing Date: Monday 11th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.
Apr 29, 2026
Full time
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference? Environmental Education School Support Officer Salary: £25,985 per annum + travel costs Contract: Contract (fully funded until August 2027 with potential to extend) Hours: Full Time. Location: Based at WWT Martin Mere L40, with frequent travel to schools in the area About The Role We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability. You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature connection activities to school grounds and local nature spaces. 70,000 children have already taken part in Generation Wild and together they ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level. Generation Wild has been running for five years and is currently fully funded until August 2027. Join us as we inspire a new generation of nature lovers. About Us WWT is the UK s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year. About You You will need: Teaching qualification (or equivalent) or substantial relevant experience Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of WWT Martin Mere Wetland Centre A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background Experience of working with children (ideally either in a school or informal learning setting) Ability to design and deliver inspiring nature-connection activities for primary age children and their families Ability to coordinate and enthuse volunteers in support of your work Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work A good understanding of the way schools work and the pressures teachers currently face About Us We re WWT, and we re on a mission to restore the super-powered ecosystems we call wetlands. There s never been a more important moment for our work, and we ve got some phenomenal people on the case. Whether they re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there s nothing we love more than watching them soar. Whatever you do here, you ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you ll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme Further details This post will be based at our Martin Mere Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed. This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post. Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child). We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you. Closing Date: Monday 11th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please.
The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities
Apr 29, 2026
Full time
The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities
Communications Officer (Remote) £14.00 per hour ️ 35 hours per week 6-week contract (potential to extend) We are recruiting on behalf of a third-party client for a Communications Officer to support delivery of communications and PR activity within a public sector environment. Key Responsibilities Support planning and delivery of communications strategies and campaigns Ensure all content aligns with organisational brand, values, and objectives Write, edit, and publish content across websites, intranet, and other channels Manage media relations including press releases and responses Advise stakeholders on communications and PR opportunities Assist with crisis communications and business continuity planning Liaise with external suppliers (e.g. designers, printers) Requirements Experience in communications, PR, or marketing Strong writing and content creation skills Ability to manage multiple tasks in a remote setting Experience with media relations (preferred)
Apr 28, 2026
Full time
Communications Officer (Remote) £14.00 per hour ️ 35 hours per week 6-week contract (potential to extend) We are recruiting on behalf of a third-party client for a Communications Officer to support delivery of communications and PR activity within a public sector environment. Key Responsibilities Support planning and delivery of communications strategies and campaigns Ensure all content aligns with organisational brand, values, and objectives Write, edit, and publish content across websites, intranet, and other channels Manage media relations including press releases and responses Advise stakeholders on communications and PR opportunities Assist with crisis communications and business continuity planning Liaise with external suppliers (e.g. designers, printers) Requirements Experience in communications, PR, or marketing Strong writing and content creation skills Ability to manage multiple tasks in a remote setting Experience with media relations (preferred)
