Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit
May 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit
Job Title Senior Planner (Development Management) Salary Range PO2 - PO4 £40,737 to £55,992 pa Permanent, full time or part time (18h) Location Wandsworth Town Hall, Wandsworth About us An exciting opportunity has arisen for a Senior Planning Officer to join the Development Management Team in the Growth & Place Directorate at Wandsworth Borough Council. You will work within one of our Development Management teams covering the east of the borough, including Battersea, Tooting and Balham. The role offers exposure to a diverse and challenging caseload, including major and complex applications, pre application advice, planning appeals and committee work, often involving high profile and sensitive proposals. Wandsworth's planning service is busy, forward looking and committed to delivering high quality design, sustainable growth and positive outcomes for local communities and historic built environments. This is an excellent opportunity for a motivated planner looking to develop their career within a high performing inner London authority. Objective of role: Managing a caseload of complex and sometimes controversial planning applications Leading on pre application discussions and negotiations with applicants and agents Preparing high quality reports and presenting recommendations to Planning Committee Working closely with internal colleagues, Members, local communities and external stakeholders Contributing to a responsive, customer focused planning service that meets agreed timeframes About you If you are a highly motivated individual with a creative approach to problem solving alongside a "can-do" attitude to improvements in service delivery this could be the role for you! Essential Qualifications, Skills and Experience: A degree in planning or a related discipline, with RTPI membership or eligibility for full membership Demonstrable experience of managing complex planning applications Excellent written and verbal communication skills, including report writing and public speaking The ability to negotiate effectively and make sound planning judgements under pressure A collaborative approach, with the ability to work positively across teams and disciplines Closing Date- Monday 11th May (23:59). Shortlisting - W/C 18th May. Interviews - TBC. We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 06, 2026
Full time
Job Title Senior Planner (Development Management) Salary Range PO2 - PO4 £40,737 to £55,992 pa Permanent, full time or part time (18h) Location Wandsworth Town Hall, Wandsworth About us An exciting opportunity has arisen for a Senior Planning Officer to join the Development Management Team in the Growth & Place Directorate at Wandsworth Borough Council. You will work within one of our Development Management teams covering the east of the borough, including Battersea, Tooting and Balham. The role offers exposure to a diverse and challenging caseload, including major and complex applications, pre application advice, planning appeals and committee work, often involving high profile and sensitive proposals. Wandsworth's planning service is busy, forward looking and committed to delivering high quality design, sustainable growth and positive outcomes for local communities and historic built environments. This is an excellent opportunity for a motivated planner looking to develop their career within a high performing inner London authority. Objective of role: Managing a caseload of complex and sometimes controversial planning applications Leading on pre application discussions and negotiations with applicants and agents Preparing high quality reports and presenting recommendations to Planning Committee Working closely with internal colleagues, Members, local communities and external stakeholders Contributing to a responsive, customer focused planning service that meets agreed timeframes About you If you are a highly motivated individual with a creative approach to problem solving alongside a "can-do" attitude to improvements in service delivery this could be the role for you! Essential Qualifications, Skills and Experience: A degree in planning or a related discipline, with RTPI membership or eligibility for full membership Demonstrable experience of managing complex planning applications Excellent written and verbal communication skills, including report writing and public speaking The ability to negotiate effectively and make sound planning judgements under pressure A collaborative approach, with the ability to work positively across teams and disciplines Closing Date- Monday 11th May (23:59). Shortlisting - W/C 18th May. Interviews - TBC. We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Responsive Repairs Officer Hourly Rate: £14.82 PAYE Location: WF1, Wakefield Job Type: Temporary, Full-time, Office-based We are seeking a Responsive Repairs Officer to facilitate third-party FM contractors in undertaking repairs across the council portfolio, ensuring adherence to contractual time, budget, and quality requirements. This role is crucial in maintaining effective communication and operational links within the council's property management framework. Day-to-day of the role: Support the management of third-party FM contractors to undertake responsive repairs across the council portfolio in line with contractual agreements. Review and optimise the performance of responsive repairs planned or undertaken by the third-party FM provider, escalating issues where necessary. Maintain strong links with the property helpdesk to facilitate effective, accurate, and timely reporting of FM issues by stakeholders across the council. Collaborate closely with Property Service Administrators to ensure timely raising of purchase orders for chargeable repairs. Utilise the Computer-Aided Facilities Management (CAFM) system to support continuous improvement in reporting quality and effective contract management. Prepare application for payment information for review by the Responsive Repairs Supervisor for contractual accuracy before authorisation by the Hard FM Manager. Provide up-to-date and accurate information to the Responsive Repairs Supervisor to aid in the analysis of contractual data and performance measures with Property Analysts. Required Skills & Qualifications: Degree in Facilities Management, Engineering, or a Construction-related subject. IWFM Level 3 Diploma in Facilities Management or actively working towards it. Proven experience in a role related to repairs and maintenance within a public sector, multi-use portfolio. Experience supporting a high-volume repairs and maintenance programme in a complex portfolio. Proficient in using a CAFM system, particularly for reporting and recording repairs and maintenance. Excellent communication skills, comfortable engaging with various audiences. Ability to work under pressure, prioritising work to manage risk and meet deadlines. Benefits: Access to a dedicated consultant for ongoing support. User-friendly online system for timesheet management and holiday requests. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for the Responsive Repairs Officer position, please submit your CV detailing your relevant experience and qualifications.
May 06, 2026
Seasonal
Responsive Repairs Officer Hourly Rate: £14.82 PAYE Location: WF1, Wakefield Job Type: Temporary, Full-time, Office-based We are seeking a Responsive Repairs Officer to facilitate third-party FM contractors in undertaking repairs across the council portfolio, ensuring adherence to contractual time, budget, and quality requirements. This role is crucial in maintaining effective communication and operational links within the council's property management framework. Day-to-day of the role: Support the management of third-party FM contractors to undertake responsive repairs across the council portfolio in line with contractual agreements. Review and optimise the performance of responsive repairs planned or undertaken by the third-party FM provider, escalating issues where necessary. Maintain strong links with the property helpdesk to facilitate effective, accurate, and timely reporting of FM issues by stakeholders across the council. Collaborate closely with Property Service Administrators to ensure timely raising of purchase orders for chargeable repairs. Utilise the Computer-Aided Facilities Management (CAFM) system to support continuous improvement in reporting quality and effective contract management. Prepare application for payment information for review by the Responsive Repairs Supervisor for contractual accuracy before authorisation by the Hard FM Manager. Provide up-to-date and accurate information to the Responsive Repairs Supervisor to aid in the analysis of contractual data and performance measures with Property Analysts. Required Skills & Qualifications: Degree in Facilities Management, Engineering, or a Construction-related subject. IWFM Level 3 Diploma in Facilities Management or actively working towards it. Proven experience in a role related to repairs and maintenance within a public sector, multi-use portfolio. Experience supporting a high-volume repairs and maintenance programme in a complex portfolio. Proficient in using a CAFM system, particularly for reporting and recording repairs and maintenance. Excellent communication skills, comfortable engaging with various audiences. Ability to work under pressure, prioritising work to manage risk and meet deadlines. Benefits: Access to a dedicated consultant for ongoing support. User-friendly online system for timesheet management and holiday requests. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for the Responsive Repairs Officer position, please submit your CV detailing your relevant experience and qualifications.
About the role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. About you: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
May 06, 2026
Full time
About the role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. About you: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents . Pay Rates: Office Hours: £21.50 PAYE £27.48 Umbrella Out of Hours: £25.29 PAYE £32.27 Umbrella Contract: Temporary Working Pattern: Full-time Shift-Based (Including Out of Hours) This role sits within a 24/7 Careline service , providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required. Key Responsibilities Respond to emergency telephone and alarm calls promptly and professionally Assess urgency levels and coordinate appropriate responses Visit service users when required to provide practical and emotional support Liaise with emergency services, next of kin, and external agencies Maintain accurate records of all calls and actions using computer systems Install telecare alarms and associated equipment Respond to housing and repair emergencies for sheltered housing residents Handle out-of-hours emergency housing enquiries, including homelessness calls Contact keyholders and relevant parties during emergency situations Support vulnerable residents and ensure their wellbeing during incidents Working Pattern Monday to Friday during core operational hours Required to work out-of-hours shifts as part of rota Must be available to work 4 out of 8 Bank Holidays Work in line with European Working Time Directives Essential Requirements To be considered for this role, candidates must have: Enhanced DBS (or willingness to obtain) Experience in emergency response, careline, housing, or customer service environments Strong decision-making skills under pressure Excellent communication and listening skills Ability to assess emergency situations quickly and calmly Experience using IT systems to log calls and maintain records Full UK Driving Licence (required for emergency visits) Ability to work independently and within a team Commitment to safeguarding vulnerable residents Desirable Experience Experience within Careline, Telecare, Housing, or Emergency Services Knowledge of sheltered housing or social housing services Experience installing telecare equipment Experience handling homelessness or emergency housing enquiries Why Apply? Join a well-established organisation providing essential services to vulnerable communities Competitive enhanced out-of-hours pay rates Opportunity to gain valuable emergency response and housing experience Be part of a dedicated team delivering life-critical support services If you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you. Apply today to be considered.
May 05, 2026
Seasonal
Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents . Pay Rates: Office Hours: £21.50 PAYE £27.48 Umbrella Out of Hours: £25.29 PAYE £32.27 Umbrella Contract: Temporary Working Pattern: Full-time Shift-Based (Including Out of Hours) This role sits within a 24/7 Careline service , providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required. Key Responsibilities Respond to emergency telephone and alarm calls promptly and professionally Assess urgency levels and coordinate appropriate responses Visit service users when required to provide practical and emotional support Liaise with emergency services, next of kin, and external agencies Maintain accurate records of all calls and actions using computer systems Install telecare alarms and associated equipment Respond to housing and repair emergencies for sheltered housing residents Handle out-of-hours emergency housing enquiries, including homelessness calls Contact keyholders and relevant parties during emergency situations Support vulnerable residents and ensure their wellbeing during incidents Working Pattern Monday to Friday during core operational hours Required to work out-of-hours shifts as part of rota Must be available to work 4 out of 8 Bank Holidays Work in line with European Working Time Directives Essential Requirements To be considered for this role, candidates must have: Enhanced DBS (or willingness to obtain) Experience in emergency response, careline, housing, or customer service environments Strong decision-making skills under pressure Excellent communication and listening skills Ability to assess emergency situations quickly and calmly Experience using IT systems to log calls and maintain records Full UK Driving Licence (required for emergency visits) Ability to work independently and within a team Commitment to safeguarding vulnerable residents Desirable Experience Experience within Careline, Telecare, Housing, or Emergency Services Knowledge of sheltered housing or social housing services Experience installing telecare equipment Experience handling homelessness or emergency housing enquiries Why Apply? Join a well-established organisation providing essential services to vulnerable communities Competitive enhanced out-of-hours pay rates Opportunity to gain valuable emergency response and housing experience Be part of a dedicated team delivering life-critical support services If you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you. Apply today to be considered.
Are you passionate about crafting compelling digital content and engaging audiences through innovative marketing strategies? This is a fantastic opportunity to join a vibrant and dynamic marketing team, where your creativity and organisational skills will make a real difference. Please note, this is a temporary position paid on a weekly PAYE basis, starting immediately and lasting until a permanent team member is appointed (approximately three months). This role offers you a unique chance to gain valuable experience and expand your marketing skillset in a supportive, fast-paced setting. Temporary Marketing Officer Responsibilities This position will involve, but will not be limited to: Creating engaging content for the website, social media channels, and public relations activities to boost visibility and interest. Maintaining and optimising the website and social media presence to ensure timely, relevant, and high-quality information. Producing digital and print marketing materials, including videos and photographs, to support campaigns and events. Monitoring and analysing content performance through tools like Google Analytics to identify opportunities for improvement. Assisting with event organisation, campaigns, activities, and recruitment initiatives to support growth. Supporting press and media relations, coordinating advertising efforts, and managing media enquiries. Temporary Marketing Officer Rewards Competitive hourly rate of £16.38, plus holiday pay, paid via weekly PAYE payroll. Opportunity to develop your skills in digital marketing, content creation, and strategic communication. Involvement in a supportive team committed to professional growth and excellence. The Company Our client is known for its welcoming atmosphere, values collaboration, creativity, and innovation and strives to create an environment where everyone can thrive. Temporary Marketing Officer Experience Essentials Proven experience in digital content creation, social media, or marketing roles. Basic understanding of website management and analytics tools such as Google Analytics or WordPress. Strong written and verbal communication skills, with an eye for detail. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Experience in producing multimedia content, including videos and photographs, is desirable. Familiarity with branding guidelines and organisational visual standards. Knowledge of safeguarding and data protection policies is advantageous but not essential. Location This role is located in an accessible, well-connected part of the city, with good transport links. Parking is not available on site, so candidates should consider public transport options or alternative arrangements requiring minimal travel. The role involves working regular weekday hours from 8:15 am to 5:00 pm, with an unpaid lunch break. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
May 05, 2026
Seasonal
Are you passionate about crafting compelling digital content and engaging audiences through innovative marketing strategies? This is a fantastic opportunity to join a vibrant and dynamic marketing team, where your creativity and organisational skills will make a real difference. Please note, this is a temporary position paid on a weekly PAYE basis, starting immediately and lasting until a permanent team member is appointed (approximately three months). This role offers you a unique chance to gain valuable experience and expand your marketing skillset in a supportive, fast-paced setting. Temporary Marketing Officer Responsibilities This position will involve, but will not be limited to: Creating engaging content for the website, social media channels, and public relations activities to boost visibility and interest. Maintaining and optimising the website and social media presence to ensure timely, relevant, and high-quality information. Producing digital and print marketing materials, including videos and photographs, to support campaigns and events. Monitoring and analysing content performance through tools like Google Analytics to identify opportunities for improvement. Assisting with event organisation, campaigns, activities, and recruitment initiatives to support growth. Supporting press and media relations, coordinating advertising efforts, and managing media enquiries. Temporary Marketing Officer Rewards Competitive hourly rate of £16.38, plus holiday pay, paid via weekly PAYE payroll. Opportunity to develop your skills in digital marketing, content creation, and strategic communication. Involvement in a supportive team committed to professional growth and excellence. The Company Our client is known for its welcoming atmosphere, values collaboration, creativity, and innovation and strives to create an environment where everyone can thrive. Temporary Marketing Officer Experience Essentials Proven experience in digital content creation, social media, or marketing roles. Basic understanding of website management and analytics tools such as Google Analytics or WordPress. Strong written and verbal communication skills, with an eye for detail. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Experience in producing multimedia content, including videos and photographs, is desirable. Familiarity with branding guidelines and organisational visual standards. Knowledge of safeguarding and data protection policies is advantageous but not essential. Location This role is located in an accessible, well-connected part of the city, with good transport links. Parking is not available on site, so candidates should consider public transport options or alternative arrangements requiring minimal travel. The role involves working regular weekday hours from 8:15 am to 5:00 pm, with an unpaid lunch break. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
THE NATIONAL LOTTERY COMMUNITY FUND
Cardiff, South Glamorgan
We are recruiting for three Funding Officers, one permanent and two 12-month fixed term contract roles to join our Funding team in Wales. Please put in your supporting statement which role you would like to be considered for. You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices. As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference. You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals. You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact. Interview Date: Week commencing 15th June 2026 Location: Wales (Cardiff/ Newtown) Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share. We will be hosting a briefing session on Thursday 14th May, 12pm . To register for the session or to ask any questions about the recruitment process, please email the recruitment team. If you would like an informal conversation about the role specifically, please contact the recruitment team. How to apply: Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Essential criteria Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers. Understanding of strengths-based approaches to working with people and communities across Wales. Remain calm under pressure and handle multiple and competing priorities, supporting others when needed. Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels. Desirable criteria Understanding of great customer service. Knowledge of the wider funding context. Ability to learn from our funded projects and share that learning for the benefit of the wider organisation. Confident in presenting to external audiences. Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
May 05, 2026
Full time
We are recruiting for three Funding Officers, one permanent and two 12-month fixed term contract roles to join our Funding team in Wales. Please put in your supporting statement which role you would like to be considered for. You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices. As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference. You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals. You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact. Interview Date: Week commencing 15th June 2026 Location: Wales (Cardiff/ Newtown) Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share. We will be hosting a briefing session on Thursday 14th May, 12pm . To register for the session or to ask any questions about the recruitment process, please email the recruitment team. If you would like an informal conversation about the role specifically, please contact the recruitment team. How to apply: Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Essential criteria Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers. Understanding of strengths-based approaches to working with people and communities across Wales. Remain calm under pressure and handle multiple and competing priorities, supporting others when needed. Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels. Desirable criteria Understanding of great customer service. Knowledge of the wider funding context. Ability to learn from our funded projects and share that learning for the benefit of the wider organisation. Confident in presenting to external audiences. Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
THE NATIONAL LOTTERY COMMUNITY FUND
Cardiff, South Glamorgan
We are recruiting for a permanent Funding Officer to join our Funding team in Wales. The ability to communicate in Welsh fluently and confidently is essential for this role. You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices. As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference. You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals. You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact. Interview Date: Week commencing 15th June 2026 Location: Wales (Cardiff/ Newtown) Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share. We will be hosting a briefing session on Thursday 14th May, 12pm. To register for the session or to ask any questions about the recruitment process, please email the recruitment team. If you would like an informal conversation about the role specifically, please contact the recruitment team. How to apply: Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Essential criteria Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers. Understanding of strengths-based approaches to working with people and communities across Wales. Remain calm under pressure and handle multiple and competing priorities, supporting others when needed. Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels. The ability to communicate in Welsh fluently (spoken and written). Desirable criteria Understanding of great customer service and being confident in presenting to external audiences. Knowledge of the wider funding context. Ability to learn from our funded projects and share that learning for the benefit of the wider organisation. Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
May 05, 2026
Full time
We are recruiting for a permanent Funding Officer to join our Funding team in Wales. The ability to communicate in Welsh fluently and confidently is essential for this role. You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices. As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference. You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals. You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact. Interview Date: Week commencing 15th June 2026 Location: Wales (Cardiff/ Newtown) Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share. We will be hosting a briefing session on Thursday 14th May, 12pm. To register for the session or to ask any questions about the recruitment process, please email the recruitment team. If you would like an informal conversation about the role specifically, please contact the recruitment team. How to apply: Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Essential criteria Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers. Understanding of strengths-based approaches to working with people and communities across Wales. Remain calm under pressure and handle multiple and competing priorities, supporting others when needed. Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels. The ability to communicate in Welsh fluently (spoken and written). Desirable criteria Understanding of great customer service and being confident in presenting to external audiences. Knowledge of the wider funding context. Ability to learn from our funded projects and share that learning for the benefit of the wider organisation. Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
You don't want a tidy maintenance role. But are you commercially brave and calm under pressure? Strong enough to stand beside a high-energy CEO as the business grows? This is a business with momentum, ambition, complexity and enough unfinished work to make your fingerprints visible. This is a value-creation CFO role in a private equity-backed, contract-led services business click apply for full job details
May 05, 2026
Full time
You don't want a tidy maintenance role. But are you commercially brave and calm under pressure? Strong enough to stand beside a high-energy CEO as the business grows? This is a business with momentum, ambition, complexity and enough unfinished work to make your fingerprints visible. This is a value-creation CFO role in a private equity-backed, contract-led services business click apply for full job details
PR Specialist Location: UK (with occasional UK & EU travel) My client, a well known brand is recruiting for an enthusiastic and proactive PR Specialist with at least 2 years of experience to join their team. This is an exciting opportunity to play a key role in an always-on press office while contributing to impactful campaigns across consumer lifestyle and FMCG trade media. You ll be at the heart of delivering culturally relevant, earned media spotting trends, crafting compelling stories, and building strong relationships with journalists and influencers. What You ll Be Doing Monitoring daily news and cultural trends to uncover timely PR opportunities Creating engaging stories from wellbeing insights and category trends, tailored to both consumer and trade audiences Pitching to journalists across lifestyle, food, FMCG, and trade media Building and maintaining strong media relationships, especially within trade press Identifying and managing influencer partnerships, including sampling and event coordination Collaborating with external PR agencies to deliver day-to-day activity Supporting integrated campaign planning and execution Managing multiple PR workstreams with strong organisation and attention to detail Drafting high-quality content including press releases, pitches, blogs, and briefing documents Producing polished presentations and reporting on PR performance Maintaining media lists and coverage tracking Supporting internal teams with communications and ad-hoc requests What We re Looking For 2 5 years PR experience (agency experience preferred) A strong editorial instinct and understanding of what makes a story land Excellent writing, communication, and presentation skills Proven ability to manage multiple projects and meet deadlines Experience working with influencers and media contacts A collaborative, solutions-focused mindset Strong organisational skills and attention to detail Confidence using Microsoft Office (Word, PowerPoint, Excel) Additional Requirements UK-based with flexibility to travel within the UK and occasionally to Ireland and the Netherlands Willingness for occasional overnight stays A full UK driving licence is desirable but not essential
May 05, 2026
Full time
PR Specialist Location: UK (with occasional UK & EU travel) My client, a well known brand is recruiting for an enthusiastic and proactive PR Specialist with at least 2 years of experience to join their team. This is an exciting opportunity to play a key role in an always-on press office while contributing to impactful campaigns across consumer lifestyle and FMCG trade media. You ll be at the heart of delivering culturally relevant, earned media spotting trends, crafting compelling stories, and building strong relationships with journalists and influencers. What You ll Be Doing Monitoring daily news and cultural trends to uncover timely PR opportunities Creating engaging stories from wellbeing insights and category trends, tailored to both consumer and trade audiences Pitching to journalists across lifestyle, food, FMCG, and trade media Building and maintaining strong media relationships, especially within trade press Identifying and managing influencer partnerships, including sampling and event coordination Collaborating with external PR agencies to deliver day-to-day activity Supporting integrated campaign planning and execution Managing multiple PR workstreams with strong organisation and attention to detail Drafting high-quality content including press releases, pitches, blogs, and briefing documents Producing polished presentations and reporting on PR performance Maintaining media lists and coverage tracking Supporting internal teams with communications and ad-hoc requests What We re Looking For 2 5 years PR experience (agency experience preferred) A strong editorial instinct and understanding of what makes a story land Excellent writing, communication, and presentation skills Proven ability to manage multiple projects and meet deadlines Experience working with influencers and media contacts A collaborative, solutions-focused mindset Strong organisational skills and attention to detail Confidence using Microsoft Office (Word, PowerPoint, Excel) Additional Requirements UK-based with flexibility to travel within the UK and occasionally to Ireland and the Netherlands Willingness for occasional overnight stays A full UK driving licence is desirable but not essential
Content Communications Officer Shrewsbury, Shropshire 31,098 per annum, + 7% pension contribution Permanent, Full Time (35 hours per week ) Closing date 25th May 2026 First interviews: 15 & 16 June Second interviews: 22 & 23 June Are you an experienced, creative copywriter, with a flair for creating engaging content? Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles? Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences? Do you have skills in designing highly engaging and functional visual content across digital, print and visual media? Can you work calmly under pressure and manage multiple priorities in order to meet deadlines? We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust. What you will be doing: We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis. Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help. See the full job description for more details. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
May 05, 2026
Full time
Content Communications Officer Shrewsbury, Shropshire 31,098 per annum, + 7% pension contribution Permanent, Full Time (35 hours per week ) Closing date 25th May 2026 First interviews: 15 & 16 June Second interviews: 22 & 23 June Are you an experienced, creative copywriter, with a flair for creating engaging content? Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles? Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences? Do you have skills in designing highly engaging and functional visual content across digital, print and visual media? Can you work calmly under pressure and manage multiple priorities in order to meet deadlines? We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust. What you will be doing: We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis. Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help. See the full job description for more details. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
Content Communications Officer Shrewsbury, Shropshire £31,098 per annum, + 7% pension contribution Permanent, Full Time (35 hours per week ) Closing date 25th May 2026 First interviews: 15 & 16 June Second interviews: 22 & 23 June Are you an experienced, creative copywriter, with a flair for creating engaging content? Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles? Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences? Do you have skills in designing highly engaging and functional visual content across digital, print and visual media? Can you work calmly under pressure and manage multiple priorities in order to meet deadlines? We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust. What you will be doing: We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis. Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help. See the full job description for more details. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
May 05, 2026
Full time
Content Communications Officer Shrewsbury, Shropshire £31,098 per annum, + 7% pension contribution Permanent, Full Time (35 hours per week ) Closing date 25th May 2026 First interviews: 15 & 16 June Second interviews: 22 & 23 June Are you an experienced, creative copywriter, with a flair for creating engaging content? Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles? Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences? Do you have skills in designing highly engaging and functional visual content across digital, print and visual media? Can you work calmly under pressure and manage multiple priorities in order to meet deadlines? We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust. What you will be doing: We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis. Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help. See the full job description for more details. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
Looking to build your press office career in a fast-paced, high-profile environment? Severn Trent is a major UK utility serving millions of customers across the Midlands. Their press office operates 24/7, handling national, regional and trade media, making this a brilliant opportunity for someone who enjoys the pace and challenge of traditional media relations click apply for full job details
May 05, 2026
Contractor
Looking to build your press office career in a fast-paced, high-profile environment? Severn Trent is a major UK utility serving millions of customers across the Midlands. Their press office operates 24/7, handling national, regional and trade media, making this a brilliant opportunity for someone who enjoys the pace and challenge of traditional media relations click apply for full job details
Title: SEND Improvement and Quality Assurance Officer Department: Children, Families and Education Division: Quality Assurance Service Responsible to: Head of Service, Strategic Safeguarding, Quality Assurance & Practice Improvement Purpose of post: To support the strategic development of the SEND Service by leading and delivering on the SEND Improvement and Quality Assurance framework by undertaking quality assurance systems and monitoring tools and other activities to inform the delivery of good quality and professional practice for children and young people with Special Education Needs and Disabilities. Principal responsibilities 1. Delivery of good quality analytical Quality Assurance Framework including thematic, deep dive reviews, dip samples, and individual reviews. 2. To produce analytical reports including qualitative and quantitative data, findings, recommendations for improvement and that demonstrate impact of the Quality Assurance Framework. Plan for and lead on required identified actions to improve to SEND services and effective processes. 3. To lead on actions required for improvement of SEND practices contributing to improved outcomes for children and their families. 4. To effectively engage children, young people and their families in the operational work in evaluating services by ensuring Children, Young People and their families voices are reflected in Quality Assurance activity. 5. Lead, develop or facilitate on the delivery of learning resources and materials from the Quality Assurance Framework activity and other Quality Assurance activities. 6. Collaborate on the development, alignment and execution of departmental procedures to promote consistency, compliancy and sustained high quality procedures. 7. To work collaboratively with families, practitioners, managers, and professional partners, to reflect on practice to and lead on improvement. 8. Contribute to the strategic direction of the SEND service by helping to influence and develop strategic business plans, policy and procedure using information and data from the Quality Assurance activity. Context Luton Council and its community came together in 2020 to set an ambition for the future of the town. The ambition, captured in the Luton 2040 Vision, aims for Luton to be a town where everyone thrives and where strategies are in place and work together in building an inclusive economy and enhancing the wellbeing of residents of all ages. For children and young people, as a Local Area Partnership, we have collective responsibility to ensure that by 2040, we achieve: good educational attainment from birth and higher educational attainment for all greater support for the mental wellbeing of all our young people more 'Good' and 'Outstanding' schools recognising effective education and learning provision for all our children strong SEND provision and effective measures to tackle educational inequalities increased access to adult education and lifelong learning for those who seek it a child friendly town where children and young people grow up feeling safe and secure the position where all children access their basic needs and essential services reduced education and health inequalities for children and young people children and young people expressing their collective voice and this is heard, matters and is acted upon children and young people with SEND having the same access to opportunities, activities and the quality of life as other young people Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
May 05, 2026
Seasonal
Title: SEND Improvement and Quality Assurance Officer Department: Children, Families and Education Division: Quality Assurance Service Responsible to: Head of Service, Strategic Safeguarding, Quality Assurance & Practice Improvement Purpose of post: To support the strategic development of the SEND Service by leading and delivering on the SEND Improvement and Quality Assurance framework by undertaking quality assurance systems and monitoring tools and other activities to inform the delivery of good quality and professional practice for children and young people with Special Education Needs and Disabilities. Principal responsibilities 1. Delivery of good quality analytical Quality Assurance Framework including thematic, deep dive reviews, dip samples, and individual reviews. 2. To produce analytical reports including qualitative and quantitative data, findings, recommendations for improvement and that demonstrate impact of the Quality Assurance Framework. Plan for and lead on required identified actions to improve to SEND services and effective processes. 3. To lead on actions required for improvement of SEND practices contributing to improved outcomes for children and their families. 4. To effectively engage children, young people and their families in the operational work in evaluating services by ensuring Children, Young People and their families voices are reflected in Quality Assurance activity. 5. Lead, develop or facilitate on the delivery of learning resources and materials from the Quality Assurance Framework activity and other Quality Assurance activities. 6. Collaborate on the development, alignment and execution of departmental procedures to promote consistency, compliancy and sustained high quality procedures. 7. To work collaboratively with families, practitioners, managers, and professional partners, to reflect on practice to and lead on improvement. 8. Contribute to the strategic direction of the SEND service by helping to influence and develop strategic business plans, policy and procedure using information and data from the Quality Assurance activity. Context Luton Council and its community came together in 2020 to set an ambition for the future of the town. The ambition, captured in the Luton 2040 Vision, aims for Luton to be a town where everyone thrives and where strategies are in place and work together in building an inclusive economy and enhancing the wellbeing of residents of all ages. For children and young people, as a Local Area Partnership, we have collective responsibility to ensure that by 2040, we achieve: good educational attainment from birth and higher educational attainment for all greater support for the mental wellbeing of all our young people more 'Good' and 'Outstanding' schools recognising effective education and learning provision for all our children strong SEND provision and effective measures to tackle educational inequalities increased access to adult education and lifelong learning for those who seek it a child friendly town where children and young people grow up feeling safe and secure the position where all children access their basic needs and essential services reduced education and health inequalities for children and young people children and young people expressing their collective voice and this is heard, matters and is acted upon children and young people with SEND having the same access to opportunities, activities and the quality of life as other young people Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Procurement Governance & Assurance Officer Birmingham (2 days per week in office)£350-£400 per day (Inside IR35)6 month contract initially The Opportunity We are seeking a highly organised and detail-focused Procurement Governance & Assurance Officer to support a busy Public Sector commercial procurement function, assisting in the delivery of governance, assurance, and secretariat activities. This is a fast-paced, high-volume environment, where you will need to confidently prioritise competing demands, manage multiple requests simultaneously, and maintain accuracy under pressure. You will play a key supporting role in ensuring procurement governance processes run smoothly, with high standards of documentation, compliance, and control. Experience working in a project-based environment, ideally within central government or a complex public sector organisation, would be highly beneficial. What You'll Be Doing You will support the effective running of the Procurement Governance & Assurance function by helping ensure governance processes are consistently applied, well-documented, and efficiently administered. Key responsibilities include: Supporting the day-to-day Procurement Assurance and governance process, ensuring requirements are met Managing a high volume of governance and assurance requests, prioritising effectively in a fast-paced environment Maintaining governance documentation, including registers, policies, and decision logs, ensuring accuracy and audit readiness Providing secretariat support to procurement governance meetings, including agendas, papers, minutes, and action tracking Producing clear and accurate Decision Reports within 24 hours of meetings Supporting communication between assurance and operational teams to ensure clear, timely, and consistent information flow Working closely with stakeholders to help ensure governance requirements are understood and followed Supporting continuous improvement activity, including identifying opportunities for process simplification and efficiency gains Providing additional administrative and coordination support to governance boards and working groups as required About You You will be highly organised, resilient under pressure, and comfortable working in a structured environment where priorities can shift quickly. You will bring: Experience in procurement support, governance, assurance, secretariat, or administrative roles within a complex organisation Proven experience working in a fast-paced environment with competing priorities Experience managing multiple tasks or projects simultaneously, ideally within a structured project delivery environment Exposure to central government or public sector environments (highly desirable) Strong organisational and prioritisation skills with excellent attention to detail Excellent written communication skills, including producing minutes, reports, and formal governance documentation A calm, methodical approach to managing high volumes of work Confidence engaging with stakeholders across different levels of seniority A proactive, supportive mindset with an interest in improving governance and processes Why This Role? This is an excellent opportunity to support a high-profile procurement governance function operating in a fast-moving and structured environment where accuracy, compliance, and prioritisation are critical. You will gain exposure to senior governance forums, contribute to key decision-making processes, and develop experience within a complex, project-driven procurement environment, closely aligned to central government ways of working. If you thrive in structured, high-volume environments where attention to detail and prioritisation are essential, this role offers exactly that.
May 05, 2026
Contractor
Procurement Governance & Assurance Officer Birmingham (2 days per week in office)£350-£400 per day (Inside IR35)6 month contract initially The Opportunity We are seeking a highly organised and detail-focused Procurement Governance & Assurance Officer to support a busy Public Sector commercial procurement function, assisting in the delivery of governance, assurance, and secretariat activities. This is a fast-paced, high-volume environment, where you will need to confidently prioritise competing demands, manage multiple requests simultaneously, and maintain accuracy under pressure. You will play a key supporting role in ensuring procurement governance processes run smoothly, with high standards of documentation, compliance, and control. Experience working in a project-based environment, ideally within central government or a complex public sector organisation, would be highly beneficial. What You'll Be Doing You will support the effective running of the Procurement Governance & Assurance function by helping ensure governance processes are consistently applied, well-documented, and efficiently administered. Key responsibilities include: Supporting the day-to-day Procurement Assurance and governance process, ensuring requirements are met Managing a high volume of governance and assurance requests, prioritising effectively in a fast-paced environment Maintaining governance documentation, including registers, policies, and decision logs, ensuring accuracy and audit readiness Providing secretariat support to procurement governance meetings, including agendas, papers, minutes, and action tracking Producing clear and accurate Decision Reports within 24 hours of meetings Supporting communication between assurance and operational teams to ensure clear, timely, and consistent information flow Working closely with stakeholders to help ensure governance requirements are understood and followed Supporting continuous improvement activity, including identifying opportunities for process simplification and efficiency gains Providing additional administrative and coordination support to governance boards and working groups as required About You You will be highly organised, resilient under pressure, and comfortable working in a structured environment where priorities can shift quickly. You will bring: Experience in procurement support, governance, assurance, secretariat, or administrative roles within a complex organisation Proven experience working in a fast-paced environment with competing priorities Experience managing multiple tasks or projects simultaneously, ideally within a structured project delivery environment Exposure to central government or public sector environments (highly desirable) Strong organisational and prioritisation skills with excellent attention to detail Excellent written communication skills, including producing minutes, reports, and formal governance documentation A calm, methodical approach to managing high volumes of work Confidence engaging with stakeholders across different levels of seniority A proactive, supportive mindset with an interest in improving governance and processes Why This Role? This is an excellent opportunity to support a high-profile procurement governance function operating in a fast-moving and structured environment where accuracy, compliance, and prioritisation are critical. You will gain exposure to senior governance forums, contribute to key decision-making processes, and develop experience within a complex, project-driven procurement environment, closely aligned to central government ways of working. If you thrive in structured, high-volume environments where attention to detail and prioritisation are essential, this role offers exactly that.
Senior Land Officer Epsom, Aldershot, Portsmouth £55.5k - £66.7k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5550 The overall purpose of this role will be to provide support to the Business as a whole and the Legal Property team in ensuring that the Company has the appropriate property consents and agreements in place to protect and reduce risk to the group profile and its infrastructure/assets. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Providing prompt, effective and commercial guidance on land matters Engage with stakeholders at all levels, including landowners, Land Agents, Solicitors, and Heads Of within the SGN Group, to prepare, negotiate, and secure contracts for laying gas apparatus. This includes purchasing and leasing land, obtaining consents, and agreeing on financial considerations, while managing project budgets and timescales. Also, oversee rent payments for SGN sites and negotiate rent reviews. Advise the business and secure all required statutory and planning consents. Agree access routes with the Business and landowners, and negotiate compensation payments for losses due to work carried out by the Group. Ensure landowners, occupiers, and Agents have a positive impression of SGN for smooth future negotiations. Document agreements with legally binding contracts and ensure obligations from negotiations are fulfilled. Instruct, oversee, and manage external Land Agents. Working with key stakeholders to challenge, advise and guide projects at all stages to the ensure sites are ready to be commissioned on time to meet SGN's obligations Confidently negotiating heads of terms and consents for the re-siting, installation and/or replacement of gas infrastructure on both private and public land by way of licences, easements, leases and transfers Coaching and mentoring the England-based land officers for continued excellence, improvement of efficiency and sustainability in land matters Assisting with the maintenance and updating of key land policy documents alongside the Land Policy Manager to ensure efficiencies and commonality of purpose What you will need We're looking for a variety of skills and qualities that make you a great fit. If you don't meet every requirement, don't worry-we offer tailored learning and development to help you succeed. Practical knowledge of agriculture land valuation practice and principles or experience in a similar role is preferred. Experience within the Utilities industry is beneficial but not essential. Full UK Driving Licence and willingness to travel throughout South east England as required, for inspections and / or site meetings and travel to London office for meetings as and when required. Ability to manage unsupervised a varied workload to demanding timetables. Strong communication skills to ensure effective passage of instructions and advice both written and orally and an ability to build rapport with a variety of people from different backgrounds. A high attention to detail. Comfortable with Lone Working as well as being a team player. Proven experience in negotiating and securing rights for all sizes of infrastructure projects Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
May 05, 2026
Full time
Senior Land Officer Epsom, Aldershot, Portsmouth £55.5k - £66.7k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5550 The overall purpose of this role will be to provide support to the Business as a whole and the Legal Property team in ensuring that the Company has the appropriate property consents and agreements in place to protect and reduce risk to the group profile and its infrastructure/assets. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Providing prompt, effective and commercial guidance on land matters Engage with stakeholders at all levels, including landowners, Land Agents, Solicitors, and Heads Of within the SGN Group, to prepare, negotiate, and secure contracts for laying gas apparatus. This includes purchasing and leasing land, obtaining consents, and agreeing on financial considerations, while managing project budgets and timescales. Also, oversee rent payments for SGN sites and negotiate rent reviews. Advise the business and secure all required statutory and planning consents. Agree access routes with the Business and landowners, and negotiate compensation payments for losses due to work carried out by the Group. Ensure landowners, occupiers, and Agents have a positive impression of SGN for smooth future negotiations. Document agreements with legally binding contracts and ensure obligations from negotiations are fulfilled. Instruct, oversee, and manage external Land Agents. Working with key stakeholders to challenge, advise and guide projects at all stages to the ensure sites are ready to be commissioned on time to meet SGN's obligations Confidently negotiating heads of terms and consents for the re-siting, installation and/or replacement of gas infrastructure on both private and public land by way of licences, easements, leases and transfers Coaching and mentoring the England-based land officers for continued excellence, improvement of efficiency and sustainability in land matters Assisting with the maintenance and updating of key land policy documents alongside the Land Policy Manager to ensure efficiencies and commonality of purpose What you will need We're looking for a variety of skills and qualities that make you a great fit. If you don't meet every requirement, don't worry-we offer tailored learning and development to help you succeed. Practical knowledge of agriculture land valuation practice and principles or experience in a similar role is preferred. Experience within the Utilities industry is beneficial but not essential. Full UK Driving Licence and willingness to travel throughout South east England as required, for inspections and / or site meetings and travel to London office for meetings as and when required. Ability to manage unsupervised a varied workload to demanding timetables. Strong communication skills to ensure effective passage of instructions and advice both written and orally and an ability to build rapport with a variety of people from different backgrounds. A high attention to detail. Comfortable with Lone Working as well as being a team player. Proven experience in negotiating and securing rights for all sizes of infrastructure projects Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
May 05, 2026
Contractor
Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
Planning Support Officer - Barnsley Temp to perm £14.36 per hour PAYE Full time Duties and responsibilties We are looking for a candidate who can work well as a team, under pressure in a fast paced role, they should have a positive approach to problem solving and be able to work flexibly on their own initiative. We are seeking someone who is looking for a temp to perm role - Application for permanent role when advertised will be required Using works Management /Dynamic Resource scheduling systems Initially role is to support the team with; Call handling both customer and operative phone lines Navigating systems and liaising with other departments to deal with customer enquiries Mailbox management Relief Planner support - Managing craft operatives and their DRS dairies To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 05, 2026
Contractor
Planning Support Officer - Barnsley Temp to perm £14.36 per hour PAYE Full time Duties and responsibilties We are looking for a candidate who can work well as a team, under pressure in a fast paced role, they should have a positive approach to problem solving and be able to work flexibly on their own initiative. We are seeking someone who is looking for a temp to perm role - Application for permanent role when advertised will be required Using works Management /Dynamic Resource scheduling systems Initially role is to support the team with; Call handling both customer and operative phone lines Navigating systems and liaising with other departments to deal with customer enquiries Mailbox management Relief Planner support - Managing craft operatives and their DRS dairies To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
