175 jobs found

We are recruiting for a permanent Funding Officer to join our Funding team in Wales. The ability to communicate in Welsh fluently and confidently is essential for this role. You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices. As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference. You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals. You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact. Interview Date: Week commencing 15th June 2026 Location: Wales (Cardiff/ Newtown) Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share. We will be hosting a briefing session on Thursday 14th May, 12pm. To register for the session or to ask any questions about the recruitment process, please email the recruitment team. If you would like an informal conversation about the role specifically, please contact the recruitment team. How to apply: Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Essential criteria Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers. Understanding of strengths-based approaches to working with people and communities across Wales. Remain calm under pressure and handle multiple and competing priorities, supporting others when needed. Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels. The ability to communicate in Welsh fluently (spoken and written). Desirable criteria Understanding of great customer service and being confident in presenting to external audiences. Knowledge of the wider funding context. Ability to learn from our funded projects and share that learning for the benefit of the wider organisation. Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

You don't want a tidy maintenance role. But are you commercially brave and calm under pressure? Strong enough to stand beside a high-energy CEO as the business grows? This is a business with momentum, ambition, complexity and enough unfinished work to make your fingerprints visible. This is a value-creation CFO role in a private equity-backed, contract-led services business click apply for full job details

PR Specialist Location: UK (with occasional UK & EU travel) My client, a well known brand is recruiting for an enthusiastic and proactive PR Specialist with at least 2 years of experience to join their team. This is an exciting opportunity to play a key role in an always-on press office while contributing to impactful campaigns across consumer lifestyle and FMCG trade media. You ll be at the heart of delivering culturally relevant, earned media spotting trends, crafting compelling stories, and building strong relationships with journalists and influencers. What You ll Be Doing Monitoring daily news and cultural trends to uncover timely PR opportunities Creating engaging stories from wellbeing insights and category trends, tailored to both consumer and trade audiences Pitching to journalists across lifestyle, food, FMCG, and trade media Building and maintaining strong media relationships, especially within trade press Identifying and managing influencer partnerships, including sampling and event coordination Collaborating with external PR agencies to deliver day-to-day activity Supporting integrated campaign planning and execution Managing multiple PR workstreams with strong organisation and attention to detail Drafting high-quality content including press releases, pitches, blogs, and briefing documents Producing polished presentations and reporting on PR performance Maintaining media lists and coverage tracking Supporting internal teams with communications and ad-hoc requests What We re Looking For 2 5 years PR experience (agency experience preferred) A strong editorial instinct and understanding of what makes a story land Excellent writing, communication, and presentation skills Proven ability to manage multiple projects and meet deadlines Experience working with influencers and media contacts A collaborative, solutions-focused mindset Strong organisational skills and attention to detail Confidence using Microsoft Office (Word, PowerPoint, Excel) Additional Requirements UK-based with flexibility to travel within the UK and occasionally to Ireland and the Netherlands Willingness for occasional overnight stays A full UK driving licence is desirable but not essential

Content Communications Officer Shrewsbury, Shropshire 31,098 per annum, + 7% pension contribution Permanent, Full Time (35 hours per week ) Closing date 25th May 2026 First interviews: 15 & 16 June Second interviews: 22 & 23 June Are you an experienced, creative copywriter, with a flair for creating engaging content? Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles? Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences? Do you have skills in designing highly engaging and functional visual content across digital, print and visual media? Can you work calmly under pressure and manage multiple priorities in order to meet deadlines? We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust. What you will be doing: We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis. Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help. See the full job description for more details. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere

Content Communications Officer Shrewsbury, Shropshire £31,098 per annum, + 7% pension contribution Permanent, Full Time (35 hours per week ) Closing date 25th May 2026 First interviews: 15 & 16 June Second interviews: 22 & 23 June Are you an experienced, creative copywriter, with a flair for creating engaging content? Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles? Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences? Do you have skills in designing highly engaging and functional visual content across digital, print and visual media? Can you work calmly under pressure and manage multiple priorities in order to meet deadlines? We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust. What you will be doing: We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis. Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help. See the full job description for more details. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere

Looking to build your press office career in a fast-paced, high-profile environment? Severn Trent is a major UK utility serving millions of customers across the Midlands. Their press office operates 24/7, handling national, regional and trade media, making this a brilliant opportunity for someone who enjoys the pace and challenge of traditional media relations click apply for full job details

Title: SEND Improvement and Quality Assurance Officer Department: Children, Families and Education Division: Quality Assurance Service Responsible to: Head of Service, Strategic Safeguarding, Quality Assurance & Practice Improvement Purpose of post: To support the strategic development of the SEND Service by leading and delivering on the SEND Improvement and Quality Assurance framework by undertaking quality assurance systems and monitoring tools and other activities to inform the delivery of good quality and professional practice for children and young people with Special Education Needs and Disabilities. Principal responsibilities 1. Delivery of good quality analytical Quality Assurance Framework including thematic, deep dive reviews, dip samples, and individual reviews. 2. To produce analytical reports including qualitative and quantitative data, findings, recommendations for improvement and that demonstrate impact of the Quality Assurance Framework. Plan for and lead on required identified actions to improve to SEND services and effective processes. 3. To lead on actions required for improvement of SEND practices contributing to improved outcomes for children and their families. 4. To effectively engage children, young people and their families in the operational work in evaluating services by ensuring Children, Young People and their families voices are reflected in Quality Assurance activity. 5. Lead, develop or facilitate on the delivery of learning resources and materials from the Quality Assurance Framework activity and other Quality Assurance activities. 6. Collaborate on the development, alignment and execution of departmental procedures to promote consistency, compliancy and sustained high quality procedures. 7. To work collaboratively with families, practitioners, managers, and professional partners, to reflect on practice to and lead on improvement. 8. Contribute to the strategic direction of the SEND service by helping to influence and develop strategic business plans, policy and procedure using information and data from the Quality Assurance activity. Context Luton Council and its community came together in 2020 to set an ambition for the future of the town. The ambition, captured in the Luton 2040 Vision, aims for Luton to be a town where everyone thrives and where strategies are in place and work together in building an inclusive economy and enhancing the wellbeing of residents of all ages. For children and young people, as a Local Area Partnership, we have collective responsibility to ensure that by 2040, we achieve: good educational attainment from birth and higher educational attainment for all greater support for the mental wellbeing of all our young people more 'Good' and 'Outstanding' schools recognising effective education and learning provision for all our children strong SEND provision and effective measures to tackle educational inequalities increased access to adult education and lifelong learning for those who seek it a child friendly town where children and young people grow up feeling safe and secure the position where all children access their basic needs and essential services reduced education and health inequalities for children and young people children and young people expressing their collective voice and this is heard, matters and is acted upon children and young people with SEND having the same access to opportunities, activities and the quality of life as other young people Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Procurement Governance & Assurance Officer Birmingham (2 days per week in office)£350-£400 per day (Inside IR35)6 month contract initially The Opportunity We are seeking a highly organised and detail-focused Procurement Governance & Assurance Officer to support a busy Public Sector commercial procurement function, assisting in the delivery of governance, assurance, and secretariat activities. This is a fast-paced, high-volume environment, where you will need to confidently prioritise competing demands, manage multiple requests simultaneously, and maintain accuracy under pressure. You will play a key supporting role in ensuring procurement governance processes run smoothly, with high standards of documentation, compliance, and control. Experience working in a project-based environment, ideally within central government or a complex public sector organisation, would be highly beneficial. What You'll Be Doing You will support the effective running of the Procurement Governance & Assurance function by helping ensure governance processes are consistently applied, well-documented, and efficiently administered. Key responsibilities include: Supporting the day-to-day Procurement Assurance and governance process, ensuring requirements are met Managing a high volume of governance and assurance requests, prioritising effectively in a fast-paced environment Maintaining governance documentation, including registers, policies, and decision logs, ensuring accuracy and audit readiness Providing secretariat support to procurement governance meetings, including agendas, papers, minutes, and action tracking Producing clear and accurate Decision Reports within 24 hours of meetings Supporting communication between assurance and operational teams to ensure clear, timely, and consistent information flow Working closely with stakeholders to help ensure governance requirements are understood and followed Supporting continuous improvement activity, including identifying opportunities for process simplification and efficiency gains Providing additional administrative and coordination support to governance boards and working groups as required About You You will be highly organised, resilient under pressure, and comfortable working in a structured environment where priorities can shift quickly. You will bring: Experience in procurement support, governance, assurance, secretariat, or administrative roles within a complex organisation Proven experience working in a fast-paced environment with competing priorities Experience managing multiple tasks or projects simultaneously, ideally within a structured project delivery environment Exposure to central government or public sector environments (highly desirable) Strong organisational and prioritisation skills with excellent attention to detail Excellent written communication skills, including producing minutes, reports, and formal governance documentation A calm, methodical approach to managing high volumes of work Confidence engaging with stakeholders across different levels of seniority A proactive, supportive mindset with an interest in improving governance and processes Why This Role? This is an excellent opportunity to support a high-profile procurement governance function operating in a fast-moving and structured environment where accuracy, compliance, and prioritisation are critical. You will gain exposure to senior governance forums, contribute to key decision-making processes, and develop experience within a complex, project-driven procurement environment, closely aligned to central government ways of working. If you thrive in structured, high-volume environments where attention to detail and prioritisation are essential, this role offers exactly that.

Prison Support Role HMP Isle of Wight £29,432 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

Prison Support Role HMP Isle of Wight £29,432 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

Senior Land Officer Epsom, Aldershot, Portsmouth £55.5k - £66.7k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5550 The overall purpose of this role will be to provide support to the Business as a whole and the Legal Property team in ensuring that the Company has the appropriate property consents and agreements in place to protect and reduce risk to the group profile and its infrastructure/assets. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Providing prompt, effective and commercial guidance on land matters Engage with stakeholders at all levels, including landowners, Land Agents, Solicitors, and Heads Of within the SGN Group, to prepare, negotiate, and secure contracts for laying gas apparatus. This includes purchasing and leasing land, obtaining consents, and agreeing on financial considerations, while managing project budgets and timescales. Also, oversee rent payments for SGN sites and negotiate rent reviews. Advise the business and secure all required statutory and planning consents. Agree access routes with the Business and landowners, and negotiate compensation payments for losses due to work carried out by the Group. Ensure landowners, occupiers, and Agents have a positive impression of SGN for smooth future negotiations. Document agreements with legally binding contracts and ensure obligations from negotiations are fulfilled. Instruct, oversee, and manage external Land Agents. Working with key stakeholders to challenge, advise and guide projects at all stages to the ensure sites are ready to be commissioned on time to meet SGN's obligations Confidently negotiating heads of terms and consents for the re-siting, installation and/or replacement of gas infrastructure on both private and public land by way of licences, easements, leases and transfers Coaching and mentoring the England-based land officers for continued excellence, improvement of efficiency and sustainability in land matters Assisting with the maintenance and updating of key land policy documents alongside the Land Policy Manager to ensure efficiencies and commonality of purpose What you will need We're looking for a variety of skills and qualities that make you a great fit. If you don't meet every requirement, don't worry-we offer tailored learning and development to help you succeed. Practical knowledge of agriculture land valuation practice and principles or experience in a similar role is preferred. Experience within the Utilities industry is beneficial but not essential. Full UK Driving Licence and willingness to travel throughout South east England as required, for inspections and / or site meetings and travel to London office for meetings as and when required. Ability to manage unsupervised a varied workload to demanding timetables. Strong communication skills to ensure effective passage of instructions and advice both written and orally and an ability to build rapport with a variety of people from different backgrounds. A high attention to detail. Comfortable with Lone Working as well as being a team player. Proven experience in negotiating and securing rights for all sizes of infrastructure projects Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a Senior Compliance Office to provide second line of defence (2LoD) regulatory compliance advice and guidance, as well as oversight and challenge to the 1LoD (first line of defence) / business teams, so that they meet their regulatory obligations and effectively manage their regulatory compliance and conduct related risks (including the delivery of good customer outcomes). Please note; this is a 9-month fixed term contract from April - December Key Responsibilities Provide product specific advice as part of a high performing Conduct & Compliance Advice team on a day-to-day basis, ensuring that timely and accurate regulatory compliance and conduct related advice, guidance and support is provided, as well as independent challenge and oversight, to Starling Bank's first line of defence (1LoD) / business teams. Compliance advice will cover all current (and future) products, services and activities across the Bank, as well as overarching compliance requirements, such as Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, conflicts of interest etc.,). Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business. Support with the development / implementation of the requisite conduct risk and compliance frameworks and policies in line with the Bank's Enterprise-Wide. Support with the Compliance Team's monthly reporting pack(s). Ability to approve and sign off financial promotions and marketing across all products and services the Bank offers. Oversee the submission of SMF applications to the Regulators and ensure the Bank's Management Responsibilities Map remains up to date and accurate. Requirements Deep working knowledge of relevant laws, regulations, and industry best practices related to compliance, and financial services, including BCOBs, CONC, LSB, PSD2, SYSC and MCOBs (advantageous) etc. Excellent communication (written and verbal), relationship building and influencing skills, with the ability to communicate effectively to a variety of audiences, including senior management and committees Proven analytical skills and problem solving skills, with the ability to understand and interpret business knowledge. Detailed knowledge and experience of identifying key Conduct and Compliance risks. Sound judgement and decision making, planning and prioritisation skills, with the ability to see things through to resolution at all times. Proactive with regards to ownership and oversight of emerging and existing compliance and conduct issues and risks. Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate. Be resilient and not shy away from having difficult conversations. Willingness to share knowledge with the team and collaborate across all product lines with all members of the team. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that revolves around building, creating, and disrupting to keep us on the cutting edge of the industry. Innovation and collaboration will be at the core of everything you do. We operate a flat working structure to empower you to make decisions regardless of what your primary responsibilities may be. Help is never far away either and you will find support in your team and from across the business - we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: from contributing code to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role Starling is growing our first line Information Technology Risk Management Team (ITRM) and is looking for a technical regulatory compliance manager who is passionate about making a difference in the development of the risk, control and compliance space, and has a drive to facilitate the implementation of compliant technology led solutions to our Banking services. As a member of our first line ITRM team, you will be responsible for ensuring Information Technology complies with the relevant industry rules and regulations, ensuring our regulatory obligations are met, and avoiding any issues which may impact the business adversely. This role will require collaborative working with all stakeholders including second and third line to ensure compliance, operational efficiency and continuous improvement. Reporting to the Chief IT Control Officer via the Technical Resilience Director, you will have the responsibility for the protection of Information Technology's reputation and integrity through the coordination of first line compliance activities and the preparation for regulatory attestations and accreditations. This will enable Information Technology to contribute to the delivery of the Bank's integrity and reputation through demonstrable compliance delivery. What you'll get to do: Monitoring and the provision of evidence to support compliance with laws, regulations and internal policies Supporting the SMF24 and others with responsibilities under SMCR to enable the delivery of regulatory expectations; ensuring timely and accurate submission of attestations Support the evolving regulatory compliance work associated with operational resilience and in Technology's Business Continuity and Disaster Recovery planning, including the assurance of compliance across the technology supply chain Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams The investigation of any irregularities, breaches and non-compliance issues Championing compliance best practice and contributing to robust and effective compliance controls within the organisation The performance of risk assessments, technology led thematic reviews and internal compliance audits to understand compliance risk level, significance and scope IT policy development: advisory and assurance across the compliance elements / implications within the IT governance documentation suite Helping the business function to identify solutions to compliance issues The implementation of preventative and/or corrective measures to mitigate compliance risk Creation of a function-wide compliance culture through the education about regulation and industry best practices, with insight into the impact of non-compliance on the organisation The review of technical change to assure compliance with regulatory / scheme requirements Ensuring that the correct internal policies and procedures are in place to achieve compliance with external regulations. Assisting in the gathering of internal information in response to regulatory requests Managing voluntary best practice relating to professional standards Collaborating with other departments / functions / lines of defense to create a culture of compliance Compliance monitoring including the development and tracking of compliance metrics and ensuring adherence to internal controls Investigating compliance violations or irregularities Reporting on current compliance risks and compliance performance across Information Technology Highlighting / escalating areas of concern to the Information Technology departmental and team leads, risk owners and Chief IT Control Officer as required. Keeping up to date with the evolving regulatory environment. Requirements Have a comprehensive understanding and working knowledge of the UK's regulatory environment and sourcebooks Be able to advise and make recommendations to the business on regulatory compliance matters identify opportunities for and where appropriate recommend business process improvements to ensure compliance Have a pragmatic approach and be able to work collaboratively within the compliance spaces across a technology driven environment Have an understanding of compliance risks across technology, information security and regulatory environments Have an understanding of the principles of IT Risk Management Have knowledge of ISO accreditations against which to monitor compliance Have knowledge of industry standards such as COBIT, NIST, SOC I and SOC II, and PCI-DSS against which to monitor compliance Have previous knowledge of CASS, BACS, SCV, Pay UK and Swift CSP against which to monitor compliance Be proficient in working with external auditors Share knowledge and provide guidance on internal bank first line or similar related processes. Take responsibility and do the right thing for customers, colleagues and partners. Experience across one or more of these areas is useful but it is not expected that you will have worked in all of these. The following skills and experience are desirable: Experience working within financial services, specifically within technology risk management. Experience working with key stakeholders, developing working relationships and providing insightful management reporting / information. Good attention to detail as you are likely to be examining laws and regulations and checking compliance Working knowledge of SMCR requirements Ability to influence across multiple stakeholders information to technical and non-technical audiences Flexibility in your approach to meeting goals as part of the wider team. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details

Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Manchester, Cardiff, Southampton in the UK and internationally Dublin, Sydney, Dubai, Toronto and New York. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our UK offices to enable in-person collaboration and interaction with your team. About the Role This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team. The successful candidate will act as the liaison between Engine and Starling Bank's Information Security teams whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors. We're looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security. What you'll get to do: Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001. Oversee Engine's Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities. Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 1, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors. Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine's Risk Management framework. Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle. Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis. Advise the wider organisation on compliance and governance requirements. Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability. Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security. Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters. Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs. Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation. Requirements deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture. experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar. be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation. have the ability to be pragmatic while balancing the needs of Engine against security. ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders. have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements. have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure. an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT. an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS. Have previous experience in leading, developing and motivating a team of subject matter experts. An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats. A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies. Experience of working in a banking or financial services environment would be beneficial. ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's deputy CTO (45 minutes) A secondary, deeper interview, with Engine CTO and Starling Group CISO (75-90 minutes) Final interview with Engine's CEO and Chief of Staff (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details

Description Our local government clients in North Yorkshire seek a Complaints Support Officer to be responsible for receiving complaints, compliments, MP enquiries, and other enquiries. Assess each case to ascertain appropriate action and who is to be involved, referring more complex cases to the Senior Officers. Advise senior staff at an early stage of any potentially serious, sensitive or controversial matters arising. Maintain an active caseload of complaints and enquiries, including liaison (staff, customers, elected members, etc.); investigation; research; referral, where appropriate; and response. Responsibilities Monitor the progression of cases, ensuring timescales and quality standards are met. Provide advice and guidance on complaints and other representations to service users, members of the public, staff, partner agencies, and others. Provide statistical information in appropriate formats, including monthly MP enquiry performance reports and performance reports to the Management Board, as well as any ad hoc requests from officers. Support the Senior Officers to produce performance reports to identify service improvements and lessons learned. Handle or refer Freedom of Information and Subject Access requests as appropriate, following relevant legislation and procedures. Act as a key link between all services for complaint handling. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Good literacy and numeracy skills to NVQ level 3 or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Dealing with sensitive and confidential information Principles of customer-focused service Theories and principles of administrative policies and processes Dealing with vulnerable, distressed or aggressive customers Use of a variety of ICT applications Significant experience in an office environment Significant experience in a challenging environment Identifying causes of problems and appropriate solutions Ability to assimilate new initiatives, technology and software and interpret information. Effective influencing and negotiating skills. Excellent communication (written and verbal) and interpersonal skills. The ability to converse with ease with customers and provide accurate spoken English advice is essential for the post. Active listening skills Commitment to the need to deliver quality services. Ability to organise, store and retrieve information accurately, efficiently and effectively. Ability to use a keyboard with speed and accuracy. Ability to work on one's own initiative. Ability to work to deadlines. Identify causes of problems and implement solutions to minimise recurrence. Work productively in a pressurised environment Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.

Planning Support Officer - Barnsley Temp to perm £14.36 per hour PAYE Full time Duties and responsibilties We are looking for a candidate who can work well as a team, under pressure in a fast paced role, they should have a positive approach to problem solving and be able to work flexibly on their own initiative. We are seeking someone who is looking for a temp to perm role - Application for permanent role when advertised will be required Using works Management /Dynamic Resource scheduling systems Initially role is to support the team with; Call handling both customer and operative phone lines Navigating systems and liaising with other departments to deal with customer enquiries Mailbox management Relief Planner support - Managing craft operatives and their DRS dairies To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Temporary Correspondence Business Support OfficerSalary: 29,766.96 Location: Manchester / Hybrid Contract: Temporary - Start ASAP until 30 September (with potential to extend) We are recruiting for a Temporary Correspondence Business Support Officer to support a busy Communications Team. This role focusses on handling public enquiries via telephone and written correspondence, alongside providing administrative and business support to senior communications staff. The post holder will act as a first point of contact for the organisation, delivering a professional, responsive and customer-focused service while helping to ensure enquiries are handled accurately and efficiently. Key Responsibilities Respond to a wide range of telephone and written enquiries relating to the organisation's work. Act as the first point of contact for members of the public, providing clear, helpful and professional responses. Identify, manage and escalate sensitive issues or potential reputational risks appropriately. Provide flexible administrative and business support across the Communications Team, including support to senior leaders. Work collaboratively with colleagues to ensure effective information sharing and consistent messaging. Build and maintain positive working relationships across the Communications function and wider organisation. Demonstrate flexibility and adaptability in response to changing priorities and workload. Knowledge, Skills and Experience Experience answering and redirecting telephone calls, including dealing with sensitive or challenging enquiries. Strong customer service skills, with the ability to create a positive first impression. Excellent verbal and written communication skills. Strong organisational and administrative abilities. A good level of computer literacy, including Microsoft Word and Excel. The ability to manage your own workload with minimal supervision, prioritising tasks effectively. The ability to quickly build knowledge of an organisation and use this to respond to enquiries or identify appropriate sources of information. Strong interpersonal skills and the ability to build effective working relationships at all levels. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Executive Assistant to the CEO Location: London Contract Type: Permanent full time, office based 4 to 5 days per week Are you an energetic and organised professional looking to make a significant impact in the retail industry? Our client, a dynamic and innovative player in the fashion world, is searching for an Executive Assistant to support their Chief Executive Officer. This is a fantastic opportunity to work alongside a visionary leader and play a pivotal role in driving the company's success! About the Role: As the Executive Assistant to the CEO, you will be a trusted gatekeeper, coordinator, and right-hand partner. Your role is essential in ensuring the smooth execution of daily operations in a fast-paced and evolving environment. If you have a genuine passion for fashion and thrive in high-energy settings, we want to hear from you! Key Responsibilities: Executive Support: Manage complex calendars, appointments, and meetings across time zones, prioritising with agility. Board Preparation: Gather insights and data to prepare compelling board decks for quarterly presentations. Travel Coordination: Plan detailed domestic and international itineraries, including accommodations and logistics. Communications Management: Draft, proof, and manage correspondence and meeting notes, filtering communication as needed. Meeting Preparation: Organise briefings and materials to ensure the CEO is fully prepared for all meetings, including press engagements. Project Support: Assist with special projects, events, and brand collaborations, tracking deadlines and deliverables. Liaison Role: Act as the point of contact between the CEO and stakeholders, including press, partners, and teams. Confidentiality: Handle sensitive information with utmost discretion and professionalism. Office & Personal Coordination: Assist with personal errands and day-to-day support to ensure overall balance and efficiency. Sustainability Commitment: Contribute to our commitment to environmental and social responsibility by integrating sustainable practices into your work. What We're Looking For: Experience: 5+ years as an Executive Assistant in a fast-paced retail environment. Industry Exposure: Background in fashion, luxury, media, or entertainment preferred. Skills: Exceptional organisational, multitasking, and communication skills. Tech Proficiency: Advanced knowledge of Microsoft Office and Canva. Attention to Detail: High level of accuracy and follow-through. Adaptability: Ability to work under pressure and quickly adjust to shifting priorities. Professional Demeanour: Impeccable judgement and a polished presence. If you are ready to bring your expertise to a vibrant organisation that values creativity and innovation, we encourage you to apply! Join our client and be part of a team that is committed to making a positive impact in the fashion industry while promoting sustainability. How to Apply: Send your CV to this advert Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms. Based in a local police control room you will work alongside call handlers, dispatchers, and officers to: assess risk and ensure no opportunities for safeguarding are missed quality assure police responses to domestic abuse calls review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage provide operational advice to officers deploying to incidents identify and facilitate referrals into specialist domestic abuse support services improve victim safety from the very first point of contact Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values. This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes. PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts. MAIN DUTIES Call Review and Quality Assurance Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators. Provide constructive, specialist feedback to call handlers to strengthen practice. Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed. Review body-worn video (BWV) footage as required. Risk Assessment and Escalation Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns. Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations. Identify risk patterns and ensure timely action to safeguard victims. Operational Advice for Officers and Control Room Staff Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as: Ø protective order status Ø history of prior callouts Ø known risk indicators Ø relevant vulnerabilities or perpetrator patterns Add safeguarding information to dispatch logs as appropriate. Multi Agency Work and Referrals Work closely with the local Victims First Hub, other specialist services and relevant By and For organisations to facilitate appropriate onward referrals. Provide guidance on appropriate pathways for victims based on risk, identity, and need. Support the development of posters, guidance, and resources for FCR staff relating to out of hours support. Learning, Development and Culture Change Support, inform, and where appropriate deliver training for call handlers and new recruits. Contribute to identifying themes, patterns, and learning for organisational improvement. Participate in review meetings with TVP, OPCC, and the Aurora Management Team. Independence, Governance and Data Maintain strict independence while collaborating constructively with police colleagues. Work within data protection legislation and information sharing policies, including in relation to police data. Maintain accurate, confidential case and activity records. Professional Responsibilities Maintain up to date specialist knowledge of domestic abuse practice. Participate in regular clinical supervision, case/workload reviews and line management supervision. Work flexibly to meet demand and support resilience across all FCR locations. Uphold Aurora New Dawn s values, ethos and confidentiality standards at all times Complete any other duties. appropriate to the role and level. Corporate Responsibilities The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others. Act in a way that supports and promotes Aurora New Dawn s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. IT Security All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal. PERSON SPECIFICATION This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment DOMESTIC ABUSE SPECIALIST Essential Skills, Knowledge & Experience Demonstrable, direct experience of supporting victims of domestic abuse. Strong understanding of: domestic abuse typologies risk assessment and safety planning dynamics of coercive control Understanding of trauma-informed practice principles, and their application to policing Ability to analyse risk quickly and accurately, including during crisis situations. Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling Knowledge of local specialist services, including By and For providers. Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports Ability to maintain professional boundaries and act with independence. Strong IT skills and ability to use case management or intelligence systems. Ability to remain calm and effective in a high pressure, fast moving environment. Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required. Commitment to feminist ethos, equality, and anti discriminatory practice. Ability to work flexible hours, including evenings and weekends. Desirable IDVA qualification via a recognised provider. Experience working with police or within a control room setting. Experience delivering training or workshops. Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems. Experience working in a crisis-response environment (e.g., helplines, emergency services). Personal Qualities Compassionate, empathetic, and victim/survivor centred. Non judgemental, empowering approach. Ability to challenge constructively and maintain independence. Adaptable, resilient, and able to manage competing demands. Reliable, professional, and trustworthy. Reflective, with commitment to continuous improvement. Other Requirements Enhanced DBS Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated. Ability to travel across Thames Valley locations. Access to a vehicle and valid UK driving This role is exempt from the Rehabilitation of Offenders Act 1974. We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.

Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)