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Security Officer - Swinton Shopping Centre
Ward Security Limited Manchester, Lancashire
Security Officer - Swinton Shopping Centre Chorley Road Swinton, Chorley Rd, Swinton, Manchester M27 4BH, UK Job Description Are you an experienced retail Security Officer looking for your next Security role? We're looking for a confident and experienced Security Officer to join our team and make a real impact. In this role, you'll be more than just a presence, you'll be the face of safety and reassurance for both customers and colleagues. You'll deliver outstanding customer service while maintaining a strong, professional presence at all times. Strong communication skills are essential, as is the ability to work effectively outdoors regardless of weather conditions. Conflict management expertise is also highly desirable. Role Details Role: Security Officer Pay Rate: £12.35 per hour Location: Shopping Centre, Manchester Role Requirements: SIA licence Shift Pattern: 3 week rotation Uniform SIA Licensing savings scheme Cycle to Work Salary Sacrifice scheme Pension and Life Assurance benefits ReWard membership (retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance programme and many other fantastic benefits) Main Duties Always conduct yourself in a professional manner Ensure all instructions, both written and verbal are adhered to Conduct foot patrols external within defined areas as an effective deterrent in the protection of the shopping centre Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents Unlocking and locking of the shopping centre Complete daily reports, including relevant information, observations, surveillance footage, and signatures Excellent communication skills to all levels - verbally, written, phone and by security radios Effective operation of all pass systems relevant to an assignment Practical working knowledge of all current and applicable equipment Sound working knowledge of health and safety instructions pertaining to assigned duties Conflict management expertise is also highly desirable Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. Equal Opportunity Statement At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success. Chorley Road Swinton, Chorley Rd, Swinton, Manchester M27 4BH, UK
Apr 06, 2026
Full time
Security Officer - Swinton Shopping Centre Chorley Road Swinton, Chorley Rd, Swinton, Manchester M27 4BH, UK Job Description Are you an experienced retail Security Officer looking for your next Security role? We're looking for a confident and experienced Security Officer to join our team and make a real impact. In this role, you'll be more than just a presence, you'll be the face of safety and reassurance for both customers and colleagues. You'll deliver outstanding customer service while maintaining a strong, professional presence at all times. Strong communication skills are essential, as is the ability to work effectively outdoors regardless of weather conditions. Conflict management expertise is also highly desirable. Role Details Role: Security Officer Pay Rate: £12.35 per hour Location: Shopping Centre, Manchester Role Requirements: SIA licence Shift Pattern: 3 week rotation Uniform SIA Licensing savings scheme Cycle to Work Salary Sacrifice scheme Pension and Life Assurance benefits ReWard membership (retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance programme and many other fantastic benefits) Main Duties Always conduct yourself in a professional manner Ensure all instructions, both written and verbal are adhered to Conduct foot patrols external within defined areas as an effective deterrent in the protection of the shopping centre Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents Unlocking and locking of the shopping centre Complete daily reports, including relevant information, observations, surveillance footage, and signatures Excellent communication skills to all levels - verbally, written, phone and by security radios Effective operation of all pass systems relevant to an assignment Practical working knowledge of all current and applicable equipment Sound working knowledge of health and safety instructions pertaining to assigned duties Conflict management expertise is also highly desirable Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. Equal Opportunity Statement At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success. Chorley Road Swinton, Chorley Rd, Swinton, Manchester M27 4BH, UK
The Path from Finance Manager to CFO
CLFI. Limited
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Apr 06, 2026
Full time
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Strategic Finance Leader: From Manager to CFO
CLFI. Limited
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Apr 06, 2026
Full time
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Clinical Trustee
NHS Cardiff, South Glamorgan
St John Ambulance Cymru (SJAC) is Wales leading first aid charity. The Charity isseeking to appoint a Trustee with a clinical background, preferably a healthcareregistrant, who has operated at a senior level and who has knowledge of pre-hospital orevent care. The person needs to have a passion for ensuring delivery of high-qualitypatient-centred services and excellence in education and training. This is a significant voluntary role within St John Ambulance Cymru, providingopportunity to ensure the highest standards of clinical governance, clinical policy andsafety within St John Ambulance Cymru. Main duties of the job Key Duties will include: Serve as a Trustee, contributing to good governance and strategic decisionmaking. Serve as a member of the Clinical Governance Committee Provide expert clinical advice to the Charity and its executive officers Support the newly appointed Chief Medical Officer in developing clinical policiesand operating procedures. About us We have supported people and communities across Wales since 1880. Weexisted before the NHS in Wales and provided the earliest medical support tothose who were sick or injured. Since March 2020, weve worked closely with NHS Wales, increasing our capacity anddeveloping new innovative ways of working to assist and relieve theoverwhelming pressure on the frontline healthcare. We are first responders andprovide services for people who have fallen and those in crisis. We look afterhundreds of thousands of people at over 1000 events per year from footballcrowds to marathon runners and night time revellers. We continue to play a major role in strengthening community resilienceand ensuring people are trained in first aid so they can be the differencebetween a life lost and a life saved with a blend of St John People, bothemployees and volunteers. We provide the opportunity for people from all backgrounds to volunteerwith us and develop their personal skills and confidence to support ourcharitable and income generating services whilst assisting their own careerdevelopment and their community. Were undergoing an extensive and exciting programmeof modernisation preparing for our new and beyond strategy. Thisincludes a review of our existing services, financial and workforce models andwere developing a rejuvenated culture aligned to our core vision and values toimprove our overall people experience. Job responsibilities Statutory duties of SJAC trustees Ensuring the organisation pursues our stated objects (purposes), as defined in our governing document, by developing and agreeing a longterm strategy. Ensuring the organisation complies with our governing document (i.e. our trust deed, constitution or memorandum and articles of association),charity law, company law and any other relevant legislation or regulations. Ensuring the organisation applies resources exclusively in pursuance of our charitable objects (i.e. the charity must not spend money onactivities that are not included in our own objects, however worthwhile or charitable those activities are) for the benefit of the public. Safeguarding the good name and values of our organisation. Ensuring the organisation defines its goals and evaluates performance against agreed targets. Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place. Ensuring the financial stability of the organisation. Protecting and managing the property of the charity and ensuring the proper investment ofthe charitys funds. Ensuring that the charity provides safe, appropriate clinical care and excellence in our training provision. Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the Chief ExecutiveCommitment Preparing for and attending quarterly in person meetings of the Board each year (currently full days during working hours). Attending St John Ambulance Cymrus AGM (which usually precedes the June Board meeting). Being a member of, and actively participating in, at least one (usually more) of the Boards Standing Committees Audit, Risk & Governance,People, Clinical Governance, Financial Resource, Fundraising & Engagement, Digital & Data, Priory Honours & Awards which all meet at leastquarterly. This will include a mixture of face-to-face, hybrid and online meetings, and the requisite preparation work and following up of actionsoutside the meetings. Supporting St John Ambulance Cymru events throughout the year, including the annual Investitures. Being responsive to emails and being available to offer ad hoc assistance / advice as required. In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the Board oftrustees reach sound decisions. This may involve scrutinising Board papers, leading discussions, focusing on key issues, providing advice andguidance on new initiatives, or other issues in which the trustee has special expertise Person Specification Experience A significant clinical background Experience of operating at a senior level within a clinical environment Knowledge of pre-hospital care or event care Passion for ensuring delivery of high-quality patient centered services Passion for excellence in education and training Qualifications A commitment to the organisation and its values. Strategic vision An ability to think creatively An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship A commitment to Nolans Seven Principles of Public Life; selflessness, integrity, objectivity, accountability, openness, honesty and leadership; and SJACs Trustee Code of Conduct. A willingness to devote the necessary time and effort A willingness to speak their mind. An ability to work effectively as a member of a team Other key personal qualities include creativity, listening skills, emotional intelligence and curiosity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experienceThis role involves no salary but reasonable expense will be paid
Apr 06, 2026
Full time
St John Ambulance Cymru (SJAC) is Wales leading first aid charity. The Charity isseeking to appoint a Trustee with a clinical background, preferably a healthcareregistrant, who has operated at a senior level and who has knowledge of pre-hospital orevent care. The person needs to have a passion for ensuring delivery of high-qualitypatient-centred services and excellence in education and training. This is a significant voluntary role within St John Ambulance Cymru, providingopportunity to ensure the highest standards of clinical governance, clinical policy andsafety within St John Ambulance Cymru. Main duties of the job Key Duties will include: Serve as a Trustee, contributing to good governance and strategic decisionmaking. Serve as a member of the Clinical Governance Committee Provide expert clinical advice to the Charity and its executive officers Support the newly appointed Chief Medical Officer in developing clinical policiesand operating procedures. About us We have supported people and communities across Wales since 1880. Weexisted before the NHS in Wales and provided the earliest medical support tothose who were sick or injured. Since March 2020, weve worked closely with NHS Wales, increasing our capacity anddeveloping new innovative ways of working to assist and relieve theoverwhelming pressure on the frontline healthcare. We are first responders andprovide services for people who have fallen and those in crisis. We look afterhundreds of thousands of people at over 1000 events per year from footballcrowds to marathon runners and night time revellers. We continue to play a major role in strengthening community resilienceand ensuring people are trained in first aid so they can be the differencebetween a life lost and a life saved with a blend of St John People, bothemployees and volunteers. We provide the opportunity for people from all backgrounds to volunteerwith us and develop their personal skills and confidence to support ourcharitable and income generating services whilst assisting their own careerdevelopment and their community. Were undergoing an extensive and exciting programmeof modernisation preparing for our new and beyond strategy. Thisincludes a review of our existing services, financial and workforce models andwere developing a rejuvenated culture aligned to our core vision and values toimprove our overall people experience. Job responsibilities Statutory duties of SJAC trustees Ensuring the organisation pursues our stated objects (purposes), as defined in our governing document, by developing and agreeing a longterm strategy. Ensuring the organisation complies with our governing document (i.e. our trust deed, constitution or memorandum and articles of association),charity law, company law and any other relevant legislation or regulations. Ensuring the organisation applies resources exclusively in pursuance of our charitable objects (i.e. the charity must not spend money onactivities that are not included in our own objects, however worthwhile or charitable those activities are) for the benefit of the public. Safeguarding the good name and values of our organisation. Ensuring the organisation defines its goals and evaluates performance against agreed targets. Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place. Ensuring the financial stability of the organisation. Protecting and managing the property of the charity and ensuring the proper investment ofthe charitys funds. Ensuring that the charity provides safe, appropriate clinical care and excellence in our training provision. Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the Chief ExecutiveCommitment Preparing for and attending quarterly in person meetings of the Board each year (currently full days during working hours). Attending St John Ambulance Cymrus AGM (which usually precedes the June Board meeting). Being a member of, and actively participating in, at least one (usually more) of the Boards Standing Committees Audit, Risk & Governance,People, Clinical Governance, Financial Resource, Fundraising & Engagement, Digital & Data, Priory Honours & Awards which all meet at leastquarterly. This will include a mixture of face-to-face, hybrid and online meetings, and the requisite preparation work and following up of actionsoutside the meetings. Supporting St John Ambulance Cymru events throughout the year, including the annual Investitures. Being responsive to emails and being available to offer ad hoc assistance / advice as required. In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the Board oftrustees reach sound decisions. This may involve scrutinising Board papers, leading discussions, focusing on key issues, providing advice andguidance on new initiatives, or other issues in which the trustee has special expertise Person Specification Experience A significant clinical background Experience of operating at a senior level within a clinical environment Knowledge of pre-hospital care or event care Passion for ensuring delivery of high-quality patient centered services Passion for excellence in education and training Qualifications A commitment to the organisation and its values. Strategic vision An ability to think creatively An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship A commitment to Nolans Seven Principles of Public Life; selflessness, integrity, objectivity, accountability, openness, honesty and leadership; and SJACs Trustee Code of Conduct. A willingness to devote the necessary time and effort A willingness to speak their mind. An ability to work effectively as a member of a team Other key personal qualities include creativity, listening skills, emotional intelligence and curiosity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experienceThis role involves no salary but reasonable expense will be paid
Security Officer - London EC1A
Ward Security Limited
We are seeking experienced and adaptable Security Officer for a prominent commercial building a stone's throw from St Pauls Cathedral. This is an excellent opportunity for a candidate with strong communication skills and interested in high end commercial security. Within this role you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Position: Security Officer - Nights Pay rate: £14.84 per hour Shift Pattern: 4 on 4 off Nights 48 hours Location: London, EC1A, Nearest tube: St Pauls Role Requirements: SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must Have: Valid CCTV licence Proven work experience as a Security officer - Min 1 year Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties: Ensure Daily Occurrence Log (DOL) is accurately maintained during full duration of shift Ensure all personnel that work in SCR are adequately trained on systems in use Be familiar with the Fire Control Centre(SCR) activities and add isolations in place when needed Ensure all staff know and understand the fire evacuation policies and procedures Operate and monitor all SCR systems Ensure that the KONE e-link PC is monitored Ensure that the access control system is monitored Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks A positive attitude to dealing with people and taking on challenges Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We seek the best talent to uphold our vision "We look after our people; our people look after our clients. We aim to retain and attract the very best of both". We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Apr 06, 2026
Full time
We are seeking experienced and adaptable Security Officer for a prominent commercial building a stone's throw from St Pauls Cathedral. This is an excellent opportunity for a candidate with strong communication skills and interested in high end commercial security. Within this role you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Position: Security Officer - Nights Pay rate: £14.84 per hour Shift Pattern: 4 on 4 off Nights 48 hours Location: London, EC1A, Nearest tube: St Pauls Role Requirements: SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must Have: Valid CCTV licence Proven work experience as a Security officer - Min 1 year Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties: Ensure Daily Occurrence Log (DOL) is accurately maintained during full duration of shift Ensure all personnel that work in SCR are adequately trained on systems in use Be familiar with the Fire Control Centre(SCR) activities and add isolations in place when needed Ensure all staff know and understand the fire evacuation policies and procedures Operate and monitor all SCR systems Ensure that the KONE e-link PC is monitored Ensure that the access control system is monitored Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks A positive attitude to dealing with people and taking on challenges Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We seek the best talent to uphold our vision "We look after our people; our people look after our clients. We aim to retain and attract the very best of both". We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Manchester Arndale
Security Officer
Manchester Arndale Dingwall, Ross-shire
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role As a Security Officer, you will be the first line of support for employees and visitors to the site, providing a professional and friendly service. You will be responsible for monitoring fire, security, and building systems, ensuring that all assigned tasks are completed in a professional and timely manner, and in compliance with relevant legislation. Days of working: Dayshift 4 on 4 off As part of your role, your key responsibilities will include, but are not limited to: Act as a first line support to employees and visitors to the site, providing a professional and friendly service Monitor fire, security, and building systems Ensure that assigned tasks are completed in a professional and timely manner, meeting relevant legislation Conduct regular patrols to ensure the security of the premises Respond promptly to any security incidents or emergencies Maintain accurate records of incidents and activities Collaborate with other security personnel to ensure comprehensive coverage The ideal candidate should meet the following criteria: You must have the right to work in the UK Experience of working within the Security Industry is an advantage SIA licence is essential Ability to work on own initiative A professional demeanour with sound judgement and integrity Strong communication skills and the ability to remain calm under pressure Reliable and punctual, with a strong work ethic How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 06, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role As a Security Officer, you will be the first line of support for employees and visitors to the site, providing a professional and friendly service. You will be responsible for monitoring fire, security, and building systems, ensuring that all assigned tasks are completed in a professional and timely manner, and in compliance with relevant legislation. Days of working: Dayshift 4 on 4 off As part of your role, your key responsibilities will include, but are not limited to: Act as a first line support to employees and visitors to the site, providing a professional and friendly service Monitor fire, security, and building systems Ensure that assigned tasks are completed in a professional and timely manner, meeting relevant legislation Conduct regular patrols to ensure the security of the premises Respond promptly to any security incidents or emergencies Maintain accurate records of incidents and activities Collaborate with other security personnel to ensure comprehensive coverage The ideal candidate should meet the following criteria: You must have the right to work in the UK Experience of working within the Security Industry is an advantage SIA licence is essential Ability to work on own initiative A professional demeanour with sound judgement and integrity Strong communication skills and the ability to remain calm under pressure Reliable and punctual, with a strong work ethic How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Administration Officer
NHS Newcastle Upon Tyne, Tyne And Wear
Are you looking for a role where you can make a real difference to people every day? Do you enjoy helping others, solving problems, and working in a supportive team? We're looking for an Administrative Officer to join our Citizen Services team in Newcastle. This is a great opportunity to develop your skills, build confidence, and play a key role in supporting services that millions of people rely on. In this role, you'll be part of a friendly community where your ideas matter, your wellbeing is valued, and your growth is encouraged. If you enjoy variety, care about great service, and want to join an organisation that puts people first, we'd love to hear from you. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Active wellbeing and inclusion networks NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job As an Administrative Officer, you'll support customers by processing a wide range of enquiries and applications. You'll work across different systems and channels, using your accuracy, empathy, and problem solving skills to help customers receive the right outcomes. Your day-to-day work will include: Processing customer queries and applications with accuracy and care. Communicating with customers and colleagues by phone, email, and letter. Reviewing, analysing and interpreting information to support decisions. Updating systems to ensure records are accurate and up to date. Identifying potential fraud, errors or duplicate applications. Supporting financial processing, calculations, and reporting. Handling sensitive cases, including those involving vulnerable customers. Carrying out routine checks, quality sampling, and maintaining data security. Supporting colleagues, sharing knowledge, and contributing to improvement For a more detailed breakdown of the role and responsibilities please take a look at the job description attached to the advert. We welcome conversations about this opportunity, so please don't hesitate to reach out if you want to find out more. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job responsibilities In this role, you are accountable for: Provide excellent customer support through the accurate processing of a range of customer queries, with an emphasis on accuracy, and customer satisfaction. Liaising with customers, both internal and external and shows genuine empathy, patience and resilience when communicating with our customers to deliver exceptional customer service and come to an agreed resolution via written and telephone contact. Support a variety of work streams, in line with agreed performance and quality levels, and policies and procedures. Ability to comprehend and interpret policies and procedures across a variety of work areas. Using our internal online Knowledge Base to provide consistency of response. And escalates to a Service Delivery Manager or approved point of contact when required. Analysing and interpreting a range of complex information across a variety of different services and workstreams. Process appropriate information from relevant documentation and / or information systems. To update amend and annotate relevant actions on computer systems to ensure that the data we hold is accurate and customers receive correct outcomes. Processing financial applications and reports. Calculating and arranging payments through Financially Regulated products and investigating cases, comparing manual and system calculations and making judgements. Using some autonomy and discretion when deciding customers entitlement within agreed frameworks and reports to other professional organisations on their financial obligations to pay customers. Identifying duplicate and potentially fraudulent applications and takes appropriate steps to ensure that Fraud is kept to a minimum. Identifying contact from vulnerable customers and follow appropriate procedures. Supporting colleagues and act as a mentor when required. Performing routine quality checks on samples of work and recording errors. Responsible for adhering to data security and GDPR Guidelines Sorting incoming and outgoing mail where required, allocating post to the correct work streams, and register work that enters the department into relevant systems. Performing routine checks on original documentation and evidence for authenticity and following relevant processes to return evidence to customers. Working in an organised manner and complies with office systems already in place to ensure that paperwork is labelled, dated and filed together and can be easily identified and quickly retrieved when necessary. Fully participate in meetings, focus groups or workshops to promote innovation and change. Contribute to the on-going review and development of the department and continuous improvement of our services, policies and procedures. Uses own initiative to perform own duties in a responsible manner. Adheres to Health and Safety procedures and has knowledge of Equality and Diversity policies. Person Specification Qualifications GCSE Maths and English grade C or above or equivalent qualification or work based experience. Personal Qualities, Knowledge and Skills Ability to organise and prioritise workload. Work quickly and accurately with an eye for details while following procedures Able to deliver excellent customer service whilst meeting deadlines and targets. Adaptable, with proven ability to respond to and switch between a wide variety of work effectively and with limited notice. Can concentrate for long periods of time working on routine tasks and is self-motivated Flexible with a positive attitude Ability to work effectively within a team Be reliable and committed Good standard of PC and keyboard skills Ability to use IT programmes confidently Resilient. Excellent telephone skills, confident in dealing with customers Neat handwriting, good grammar and spelling. Calm and confident manner. Ability to work using own initiative Experience Experience of understanding and following policies and procedures Experience of working in a clerical, customer focused environment and/or data input. Written communication with customers Experience of working in a quality-controlled environment followed detailed policies and procedures to meet targets in a pressured environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 06, 2026
Full time
Are you looking for a role where you can make a real difference to people every day? Do you enjoy helping others, solving problems, and working in a supportive team? We're looking for an Administrative Officer to join our Citizen Services team in Newcastle. This is a great opportunity to develop your skills, build confidence, and play a key role in supporting services that millions of people rely on. In this role, you'll be part of a friendly community where your ideas matter, your wellbeing is valued, and your growth is encouraged. If you enjoy variety, care about great service, and want to join an organisation that puts people first, we'd love to hear from you. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Active wellbeing and inclusion networks NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job As an Administrative Officer, you'll support customers by processing a wide range of enquiries and applications. You'll work across different systems and channels, using your accuracy, empathy, and problem solving skills to help customers receive the right outcomes. Your day-to-day work will include: Processing customer queries and applications with accuracy and care. Communicating with customers and colleagues by phone, email, and letter. Reviewing, analysing and interpreting information to support decisions. Updating systems to ensure records are accurate and up to date. Identifying potential fraud, errors or duplicate applications. Supporting financial processing, calculations, and reporting. Handling sensitive cases, including those involving vulnerable customers. Carrying out routine checks, quality sampling, and maintaining data security. Supporting colleagues, sharing knowledge, and contributing to improvement For a more detailed breakdown of the role and responsibilities please take a look at the job description attached to the advert. We welcome conversations about this opportunity, so please don't hesitate to reach out if you want to find out more. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job responsibilities In this role, you are accountable for: Provide excellent customer support through the accurate processing of a range of customer queries, with an emphasis on accuracy, and customer satisfaction. Liaising with customers, both internal and external and shows genuine empathy, patience and resilience when communicating with our customers to deliver exceptional customer service and come to an agreed resolution via written and telephone contact. Support a variety of work streams, in line with agreed performance and quality levels, and policies and procedures. Ability to comprehend and interpret policies and procedures across a variety of work areas. Using our internal online Knowledge Base to provide consistency of response. And escalates to a Service Delivery Manager or approved point of contact when required. Analysing and interpreting a range of complex information across a variety of different services and workstreams. Process appropriate information from relevant documentation and / or information systems. To update amend and annotate relevant actions on computer systems to ensure that the data we hold is accurate and customers receive correct outcomes. Processing financial applications and reports. Calculating and arranging payments through Financially Regulated products and investigating cases, comparing manual and system calculations and making judgements. Using some autonomy and discretion when deciding customers entitlement within agreed frameworks and reports to other professional organisations on their financial obligations to pay customers. Identifying duplicate and potentially fraudulent applications and takes appropriate steps to ensure that Fraud is kept to a minimum. Identifying contact from vulnerable customers and follow appropriate procedures. Supporting colleagues and act as a mentor when required. Performing routine quality checks on samples of work and recording errors. Responsible for adhering to data security and GDPR Guidelines Sorting incoming and outgoing mail where required, allocating post to the correct work streams, and register work that enters the department into relevant systems. Performing routine checks on original documentation and evidence for authenticity and following relevant processes to return evidence to customers. Working in an organised manner and complies with office systems already in place to ensure that paperwork is labelled, dated and filed together and can be easily identified and quickly retrieved when necessary. Fully participate in meetings, focus groups or workshops to promote innovation and change. Contribute to the on-going review and development of the department and continuous improvement of our services, policies and procedures. Uses own initiative to perform own duties in a responsible manner. Adheres to Health and Safety procedures and has knowledge of Equality and Diversity policies. Person Specification Qualifications GCSE Maths and English grade C or above or equivalent qualification or work based experience. Personal Qualities, Knowledge and Skills Ability to organise and prioritise workload. Work quickly and accurately with an eye for details while following procedures Able to deliver excellent customer service whilst meeting deadlines and targets. Adaptable, with proven ability to respond to and switch between a wide variety of work effectively and with limited notice. Can concentrate for long periods of time working on routine tasks and is self-motivated Flexible with a positive attitude Ability to work effectively within a team Be reliable and committed Good standard of PC and keyboard skills Ability to use IT programmes confidently Resilient. Excellent telephone skills, confident in dealing with customers Neat handwriting, good grammar and spelling. Calm and confident manner. Ability to work using own initiative Experience Experience of understanding and following policies and procedures Experience of working in a clerical, customer focused environment and/or data input. Written communication with customers Experience of working in a quality-controlled environment followed detailed policies and procedures to meet targets in a pressured environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Security officer- London EC4V
Ward Talent Team
We are seeking proactive and adaptable Security Officers to join our team at a prestigious commercial building located just moments from St Paul's Cathedral. This impressive 240,219 sq. ft waterfront landmark offers a unique working environment, complete with stunning rooftop views across the London skyline. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for tenants, visitors, and staff. We are looking for individuals who are professional, vigilant, and capable of adapting to a dynamic, high-profile setting. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Position Position: Security Officer Pay rate Pay rate: £15.20 per hour Shift Pattern Shift Pattern: Days, nights and weekend coverage Location Location: London, EC4V Nearest tube: St Pauls (Central Line) Role Requirements Role Requirements: SIA License Benefits Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must Have Proven work experience as a Security officer Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties Ensure Daily Occurrence Log (DOL) is accurately maintained during full duration of shift Ensure all personnel that work in SCR are adequately trained on systems in use Be familiar with the Fire Control Centre(SCR)activities and add isolations in place when needed Ensure all staff know and understand the fire evacuation policies and procedures Operate and monitor all SCR systems Ensure that the KONE e-link PC is monitored Ensure that the access control system is monitored Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks A positive attitude to dealing with people and taking on challenges Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. Equal Opportunity At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Apr 06, 2026
Full time
We are seeking proactive and adaptable Security Officers to join our team at a prestigious commercial building located just moments from St Paul's Cathedral. This impressive 240,219 sq. ft waterfront landmark offers a unique working environment, complete with stunning rooftop views across the London skyline. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for tenants, visitors, and staff. We are looking for individuals who are professional, vigilant, and capable of adapting to a dynamic, high-profile setting. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Position Position: Security Officer Pay rate Pay rate: £15.20 per hour Shift Pattern Shift Pattern: Days, nights and weekend coverage Location Location: London, EC4V Nearest tube: St Pauls (Central Line) Role Requirements Role Requirements: SIA License Benefits Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must Have Proven work experience as a Security officer Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties Ensure Daily Occurrence Log (DOL) is accurately maintained during full duration of shift Ensure all personnel that work in SCR are adequately trained on systems in use Be familiar with the Fire Control Centre(SCR)activities and add isolations in place when needed Ensure all staff know and understand the fire evacuation policies and procedures Operate and monitor all SCR systems Ensure that the KONE e-link PC is monitored Ensure that the access control system is monitored Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks A positive attitude to dealing with people and taking on challenges Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. Equal Opportunity At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Administration Officer, Receptionist/Clerical Officer
Career Choices Dewis Gyrfa Ltd Port Talbot, West Glamorgan
Administration Officer, Receptionist/Clerical Officer Employer: NHS Jobs Location: Port Talbot, SA1 7BX Pay: £24,833.00 per year, £24833.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 30/04/2026 About this job Communication Ensure effective communication and good working relationships with a wide range of staff at all levels of the organisation, including the Executive Directors, Senior Managers, officers and external partners/stakeholders, to ensure that processes and systems are in place for all areas of responsibility. Provide reception duties, including receiving and greeting visitors in a courteous and professional manner and directing visitors as required. Build and maintain strong influential relationships with internal and external stakeholders. Utilise excellent communication when liaising directly with external organisations, i.e. Health Boards, Local Authorities, educational providers, Welsh Government, staff, or patients etc. to obtain or process requests for information and develop/maintain working relationships. Ensure good customer service by providing a professional and effective service by dealing with queries from service users and staff on the telephone. Take accurate messages and ensure these are passed onto the appropriate person. To seek support, as required, when dealing with difficult situations or queries beyond own scope of knowledge. Act with tact and diplomacy and discretion when subject nature is sensitive or contentious. Taking action and provide feedback as appropriate, ensuring that messages are relayed, and action is taken. Screening all incoming calls and manage barriers to communication, remaining courteous, polite, and calm when dealing with aggression from members of the public, e.g. in relation to a complaint. Planning and Design Arrange meetings or appointments, typing/distributing minutes as directed by the Manager. Manage appointment for patients/staff or schedule meeting room bookings and use of IT/VC equipment in the meeting rooms, including uploading of presentations, etc. as required. Management, Training & Leadership Maintain and improve own knowledge, learning and ability to excel in the role setting an example for others. At all times the post holder will act in a professional, respectful, compassionate, and confidential way. Take every reasonable opportunity to maintain and improve professional knowledge. Prepare for and take an active part in the PADR process in accordance with the organisation policy. In partnership with reviewer, identify opportunities to develop own competence/own skills in order to achieve objectives. Assist in maintaining own and others safety and security and ensure they are up to date with statutory and mandatory training. Finance and Budget Responsible for monitoring and maintenance of office equipment within department, ensuring it remains in working order. Following policy and processes maintain and order stock as directed using the health boards system and maintain logs/records of equipment within the department, stationery ordering and. Improvement, Monitoring, Policy/Service Development Solve delegated problems logically and make decisions appropriate to the level of the post. Ensure that the reception and waiting areas are welcoming, tidy, and well presented at all times and that notice boards are kept up to date. Make change in own practice and constructively undertake a role in improving the service as agreed, offering suggestions for improving services. Work using initiative and be able to make decisions about the handling of sensitive matters. Use sound judgement to seek advice or alert the Manager to issues. Maintain up to date knowledge of new and ongoing NHS initiatives or service developments in area of work. Maintain a good understanding of policy issues and be aware of current developments in and across area of responsibility. Ensure own workload is managed effectively to deliver against business priorities in a timely manner. Providing timely and accurate work. Respond positively to change in the working environment and to deal effectively with work pressures when they arise. Support others effectively during times of change and work with others to overcome problems if they arise. Ensure, as far as is reasonably practicable, that correct procedures are followed for staff, visitors and when applicable, contractors accessing the building including routinely maintaining the visitors book and staff sign in sheets. Digital and Information Maintain records both manually and on computerised systems handling sensitive and confidential information, i.e. staff/patient information or service data Providing and receiving routine information orally, in writing or electronically to inform work. Work competently with the organisations IT systems and keeping up to date with the latest software and technological developments. Ensuring there are robust systems and processes in place for handling administration and support work and implementing and maintain effective office systems making maximum use of technology. Research Development. Evaluation & Audit Assist with audits as requested
Apr 06, 2026
Full time
Administration Officer, Receptionist/Clerical Officer Employer: NHS Jobs Location: Port Talbot, SA1 7BX Pay: £24,833.00 per year, £24833.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 30/04/2026 About this job Communication Ensure effective communication and good working relationships with a wide range of staff at all levels of the organisation, including the Executive Directors, Senior Managers, officers and external partners/stakeholders, to ensure that processes and systems are in place for all areas of responsibility. Provide reception duties, including receiving and greeting visitors in a courteous and professional manner and directing visitors as required. Build and maintain strong influential relationships with internal and external stakeholders. Utilise excellent communication when liaising directly with external organisations, i.e. Health Boards, Local Authorities, educational providers, Welsh Government, staff, or patients etc. to obtain or process requests for information and develop/maintain working relationships. Ensure good customer service by providing a professional and effective service by dealing with queries from service users and staff on the telephone. Take accurate messages and ensure these are passed onto the appropriate person. To seek support, as required, when dealing with difficult situations or queries beyond own scope of knowledge. Act with tact and diplomacy and discretion when subject nature is sensitive or contentious. Taking action and provide feedback as appropriate, ensuring that messages are relayed, and action is taken. Screening all incoming calls and manage barriers to communication, remaining courteous, polite, and calm when dealing with aggression from members of the public, e.g. in relation to a complaint. Planning and Design Arrange meetings or appointments, typing/distributing minutes as directed by the Manager. Manage appointment for patients/staff or schedule meeting room bookings and use of IT/VC equipment in the meeting rooms, including uploading of presentations, etc. as required. Management, Training & Leadership Maintain and improve own knowledge, learning and ability to excel in the role setting an example for others. At all times the post holder will act in a professional, respectful, compassionate, and confidential way. Take every reasonable opportunity to maintain and improve professional knowledge. Prepare for and take an active part in the PADR process in accordance with the organisation policy. In partnership with reviewer, identify opportunities to develop own competence/own skills in order to achieve objectives. Assist in maintaining own and others safety and security and ensure they are up to date with statutory and mandatory training. Finance and Budget Responsible for monitoring and maintenance of office equipment within department, ensuring it remains in working order. Following policy and processes maintain and order stock as directed using the health boards system and maintain logs/records of equipment within the department, stationery ordering and. Improvement, Monitoring, Policy/Service Development Solve delegated problems logically and make decisions appropriate to the level of the post. Ensure that the reception and waiting areas are welcoming, tidy, and well presented at all times and that notice boards are kept up to date. Make change in own practice and constructively undertake a role in improving the service as agreed, offering suggestions for improving services. Work using initiative and be able to make decisions about the handling of sensitive matters. Use sound judgement to seek advice or alert the Manager to issues. Maintain up to date knowledge of new and ongoing NHS initiatives or service developments in area of work. Maintain a good understanding of policy issues and be aware of current developments in and across area of responsibility. Ensure own workload is managed effectively to deliver against business priorities in a timely manner. Providing timely and accurate work. Respond positively to change in the working environment and to deal effectively with work pressures when they arise. Support others effectively during times of change and work with others to overcome problems if they arise. Ensure, as far as is reasonably practicable, that correct procedures are followed for staff, visitors and when applicable, contractors accessing the building including routinely maintaining the visitors book and staff sign in sheets. Digital and Information Maintain records both manually and on computerised systems handling sensitive and confidential information, i.e. staff/patient information or service data Providing and receiving routine information orally, in writing or electronically to inform work. Work competently with the organisations IT systems and keeping up to date with the latest software and technological developments. Ensuring there are robust systems and processes in place for handling administration and support work and implementing and maintain effective office systems making maximum use of technology. Research Development. Evaluation & Audit Assist with audits as requested
Pharmacy Administration Officer
NHS Huddersfield, Yorkshire
Pharmacy Administration Officer The closing date is 09 April 2026 The post holder will assist in delivering a comprehensive, high quality and cost-effective administration service to the Pharmacy Department. Working unsupervised, the post holder will use their own initiative to complete administration duties within set deadlines. The post holder will be responsible for process driven tasks on behalf of the Pharmacy Department. Main duties of the job Pharmacy Management - Collating agenda items and minute taking/circulation of minutes for board Pharmacy Board approved procedures - Collating documentation for all cross section Pharmacy procedures for submission for approval to the Pharmacy Board, circulating approved documents, entering onto the Pharmacy system, updating approval/revision dates, adding to the Policy and Procedure sub-folder, and indexing with traffic light system highlighted for revision date Management of appointments & diary - Responsible for those of the Pharmacy Clinical Director, Deputy Clinical Director and other members of the Pharmacy Board Administration Procedures - Ensuring that for every documented task there is a current procedure signed off by a member of the Pharmacy Board, that all procedures have a revision date and are revised in a timely manner (review unchanged date noted / new review date added) Training information - Populating and recording specific training undertaken by any staff member on the Pharmacy staff/training list that is not included in ESR, using a red/amber/green process Prescriptions / Patient Information Leaflets - Maintaining prescription/leaflet folders, monitoring revisions/printing, providing administration support requested by senior pharmacy staff members About us We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary, as well as in community sites, health centres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first. Person Specification See attached Job Description and Personal Specification. The post holder will assist in delivering a comprehensive, high quality and cost-effective administration service to the Pharmacy Department. Working unsupervised, the post holder will use their own initiative to complete administration duties within set deadlines. The post holder will be responsible for process driven tasks on behalf of the Pharmacy Department. QUALIFICATIONS / TRAINING NVQ Level 2 in Business administration or equivalent: RSA/SVQ/NVQ, Vocational award, A-Level, BTEC National, Certificate/Diploma, Vocational A-Levels, ONC (Ordinary National Certificate) or OND (Ordinary National Diploma) GCSEs grade 9 to 4 (A to C) in maths and English, or Functional Skills Level 2 in Maths and English or equivalent at Grade 4/C and above which must include English and Mathematics KNOWLEDGE, EXPERIENCE & EXPERTISE Recent significant and extensive experience working as an administration officer Advanced keyboard skills, including Microsoft Word, Excel, PowerPoint and Adobe Acrobat Advanced computer literacy (e.g. database and spreadsheet skills) Working knowledge of electronic email/diary systems Must be able to use own initiative to prioritise workload within a busy office setting and pay meticulous attention to detail Must be able to meet deadlines Ability to work under pressure Experience of working in a hospital/pharmacy environment Have an awareness of all Trust policies and procedures COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Excellent written and verbal skills Excellent communication/interpersonal expertise Strong team working skills Ability to follow agreed protocols, seeking help appropriately, particularly around unforeseen circumstances Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Calderdale and Huddersfield NHS Foundation Trust Address Calderdale and Huddersfield NHS Foundation Trust Salary £28,392 to £31,157 a year, pro rata Contract Permanent Reference number 372-FSS2981-B Job locations Calderdale and Huddersfield NHS Foundation Trust
Apr 06, 2026
Full time
Pharmacy Administration Officer The closing date is 09 April 2026 The post holder will assist in delivering a comprehensive, high quality and cost-effective administration service to the Pharmacy Department. Working unsupervised, the post holder will use their own initiative to complete administration duties within set deadlines. The post holder will be responsible for process driven tasks on behalf of the Pharmacy Department. Main duties of the job Pharmacy Management - Collating agenda items and minute taking/circulation of minutes for board Pharmacy Board approved procedures - Collating documentation for all cross section Pharmacy procedures for submission for approval to the Pharmacy Board, circulating approved documents, entering onto the Pharmacy system, updating approval/revision dates, adding to the Policy and Procedure sub-folder, and indexing with traffic light system highlighted for revision date Management of appointments & diary - Responsible for those of the Pharmacy Clinical Director, Deputy Clinical Director and other members of the Pharmacy Board Administration Procedures - Ensuring that for every documented task there is a current procedure signed off by a member of the Pharmacy Board, that all procedures have a revision date and are revised in a timely manner (review unchanged date noted / new review date added) Training information - Populating and recording specific training undertaken by any staff member on the Pharmacy staff/training list that is not included in ESR, using a red/amber/green process Prescriptions / Patient Information Leaflets - Maintaining prescription/leaflet folders, monitoring revisions/printing, providing administration support requested by senior pharmacy staff members About us We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary, as well as in community sites, health centres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first. Person Specification See attached Job Description and Personal Specification. The post holder will assist in delivering a comprehensive, high quality and cost-effective administration service to the Pharmacy Department. Working unsupervised, the post holder will use their own initiative to complete administration duties within set deadlines. The post holder will be responsible for process driven tasks on behalf of the Pharmacy Department. QUALIFICATIONS / TRAINING NVQ Level 2 in Business administration or equivalent: RSA/SVQ/NVQ, Vocational award, A-Level, BTEC National, Certificate/Diploma, Vocational A-Levels, ONC (Ordinary National Certificate) or OND (Ordinary National Diploma) GCSEs grade 9 to 4 (A to C) in maths and English, or Functional Skills Level 2 in Maths and English or equivalent at Grade 4/C and above which must include English and Mathematics KNOWLEDGE, EXPERIENCE & EXPERTISE Recent significant and extensive experience working as an administration officer Advanced keyboard skills, including Microsoft Word, Excel, PowerPoint and Adobe Acrobat Advanced computer literacy (e.g. database and spreadsheet skills) Working knowledge of electronic email/diary systems Must be able to use own initiative to prioritise workload within a busy office setting and pay meticulous attention to detail Must be able to meet deadlines Ability to work under pressure Experience of working in a hospital/pharmacy environment Have an awareness of all Trust policies and procedures COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Excellent written and verbal skills Excellent communication/interpersonal expertise Strong team working skills Ability to follow agreed protocols, seeking help appropriately, particularly around unforeseen circumstances Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Calderdale and Huddersfield NHS Foundation Trust Address Calderdale and Huddersfield NHS Foundation Trust Salary £28,392 to £31,157 a year, pro rata Contract Permanent Reference number 372-FSS2981-B Job locations Calderdale and Huddersfield NHS Foundation Trust
Security officer- London EC4V
Ward Security Limited
We are seeking proactive and adaptable Security Officers to join our team at a prestigious commercial building located just moments from St Paul's Cathedral. This impressive 240,219 sq. ft waterfront landmark offers a unique working environment, complete with stunning rooftop views across the London skyline. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for tenants, visitors, and staff. We are looking for individuals who are professional, vigilant, and capable of adapting to a dynamic, high-profile setting. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Position Position: Security Officer Pay rate Pay rate: £15.20 per hour Shift Pattern Shift Pattern: Days, nights and weekend coverage Location Location: London, EC4V Nearest tube: St Pauls (Central Line) Role Requirements Role Requirements: SIA License Benefits Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must Have Proven work experience as a Security officer Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties Ensure Daily Occurrence Log (DOL) is accurately maintained during full duration of shift Ensure all personnel that work in SCR are adequately trained on systems in use Be familiar with the Fire Control Centre(SCR)activities and add isolations in place when needed Ensure all staff know and understand the fire evacuation policies and procedures Operate and monitor all SCR systems Ensure that the KONE e-link PC is monitored Ensure that the access control system is monitored Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks A positive attitude to dealing with people and taking on challenges Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. Equal Opportunity At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Apr 06, 2026
Full time
We are seeking proactive and adaptable Security Officers to join our team at a prestigious commercial building located just moments from St Paul's Cathedral. This impressive 240,219 sq. ft waterfront landmark offers a unique working environment, complete with stunning rooftop views across the London skyline. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for tenants, visitors, and staff. We are looking for individuals who are professional, vigilant, and capable of adapting to a dynamic, high-profile setting. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Position Position: Security Officer Pay rate Pay rate: £15.20 per hour Shift Pattern Shift Pattern: Days, nights and weekend coverage Location Location: London, EC4V Nearest tube: St Pauls (Central Line) Role Requirements Role Requirements: SIA License Benefits Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must Have Proven work experience as a Security officer Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties Ensure Daily Occurrence Log (DOL) is accurately maintained during full duration of shift Ensure all personnel that work in SCR are adequately trained on systems in use Be familiar with the Fire Control Centre(SCR)activities and add isolations in place when needed Ensure all staff know and understand the fire evacuation policies and procedures Operate and monitor all SCR systems Ensure that the KONE e-link PC is monitored Ensure that the access control system is monitored Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks A positive attitude to dealing with people and taking on challenges Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. Equal Opportunity At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Staff Software Engineer - Back End
Capital One
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Senior Software Development Engineer - Services
Capital One
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Chief Executive Officer
NHS Stevenage, Hertfordshire
Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 06, 2026
Full time
Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Boston Consulting Group
Global Risk Product Owner
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 06, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Security Officer - Newbury , RG14 2FN
Ward Security Limited Newbury, Berkshire
Are you an experienced Security Officer looking for your next professional opportunity? If you take pride in delivering exceptional service, have the skills to excel, and are ready to embrace new challenges, we would love to hear from you! Apply now! Ward Security is seeking a skilled and professional individual to join our team in Newbury. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets. As a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while conducting in a professional manner at all times. Position: Security Officer Pay rate: £12.60 per hour Shift Pattern: 3 days 3 nights 3 off (56 hours per week) Location: Newbury Role Requirements: Valid SIA licence and Driving Licence Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Main Duties: Act as a point of contact and information center to staff and visitors and tenants Always conduct yourself in a professional manner Ensure all instructions, both written and verbal are adhered to Guard access points, permitting or refusing entry, restraining trespassers Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents Complete daily reports, including relevant information, observations, surveillance footage, and signatures Excellent communication skills to all levels - verbally, written, phone and by security radios Must have: Valid Frontline SIA license and Driving Licence Proven work experience as a Security Officer -min 1 year Excellent customer service and communication skills High level of self-presentation IT literate- Ability to operate detecting systems and emergency equipment Quick thinking and problem-solving skills A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Apr 05, 2026
Full time
Are you an experienced Security Officer looking for your next professional opportunity? If you take pride in delivering exceptional service, have the skills to excel, and are ready to embrace new challenges, we would love to hear from you! Apply now! Ward Security is seeking a skilled and professional individual to join our team in Newbury. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets. As a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while conducting in a professional manner at all times. Position: Security Officer Pay rate: £12.60 per hour Shift Pattern: 3 days 3 nights 3 off (56 hours per week) Location: Newbury Role Requirements: Valid SIA licence and Driving Licence Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Main Duties: Act as a point of contact and information center to staff and visitors and tenants Always conduct yourself in a professional manner Ensure all instructions, both written and verbal are adhered to Guard access points, permitting or refusing entry, restraining trespassers Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents Complete daily reports, including relevant information, observations, surveillance footage, and signatures Excellent communication skills to all levels - verbally, written, phone and by security radios Must have: Valid Frontline SIA license and Driving Licence Proven work experience as a Security Officer -min 1 year Excellent customer service and communication skills High level of self-presentation IT literate- Ability to operate detecting systems and emergency equipment Quick thinking and problem-solving skills A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Boston Consulting Group
Global Risk Product Owner
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 05, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Derby College
Estates Officer
Derby College
Kindly note that we do not accept CVs, in line with Keeping Children Safe in Education requirements. All applications must be submitted via the link provided only. Derby College Group (DCG) have a brilliant opportunity for an Estates Officer to join our passionate Estates team. In this role you will aid the relevant estates managers in their day-to-day duties in managing the estate and all related contracts. The Opportunity This role offers an excellent opportunity to contribute to the smooth running and ongoing improvement of a dynamic, multi-site college estate. You will gain valuable experience in facilities management, supporting the maintenance of high building standards while ensuring safety and compliance across all sites. Working closely with the Estates team, you will develop a broad skillset by coordinating maintenance activities, supporting fire safety compliance, and assisting with the management of the vehicle fleet. This is a varied and hands on role, ideal for someone looking to build a career in estates, facilities, or operations within a supportive and purpose driven environment. About you You are a reliable, organised, and adaptable individual with a strong attention to detail and a proactive approach to their work. You will be confident working across multiple sites, building positive relationships with contractors and colleagues, and supporting a collaborative team environment. You will bring sound knowledge of Estates and Facilities practices, ideally within a commercial or educational setting, alongside an understanding of safeguarding requirements and current health and safety legislation. Experience in estates, maintenance, building compliance, or a similar operational role is essential, with knowledge of fire safety and compliance being desirable-or a willingness to undertake relevant training. A minimum of Level 2 English and Maths is required, along with a full clean UK driving licence, and either a relevant estate or building qualification or equivalent hands on experience. The Benefits 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur) Membership of the Local Government Pension Scheme with a 19.9% employer contribution Free onsite parking Discount at our Ofsted rated 'Outstanding' onsite Little Explorers Nursery TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard Discounts on East Midlands Railway Annual Season Tickets Microsoft Office for FREE with 1TB of OneDrive cloud storage Discount on treatments at SENSI our onsite salon at the Roundhouse Flint Bishop Solicitors - free will writing, 1 hour free consultation with family department, 10% discount on Conveyancing services Continuous development and progression opportunities Diversity, Inclusion and Belonging We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process. If you have any questions about the recruitment process, reasonable adjustments, or about the role, please contact us at . Safeguarding statement DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children. Recruitment Agencies We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Apr 05, 2026
Full time
Kindly note that we do not accept CVs, in line with Keeping Children Safe in Education requirements. All applications must be submitted via the link provided only. Derby College Group (DCG) have a brilliant opportunity for an Estates Officer to join our passionate Estates team. In this role you will aid the relevant estates managers in their day-to-day duties in managing the estate and all related contracts. The Opportunity This role offers an excellent opportunity to contribute to the smooth running and ongoing improvement of a dynamic, multi-site college estate. You will gain valuable experience in facilities management, supporting the maintenance of high building standards while ensuring safety and compliance across all sites. Working closely with the Estates team, you will develop a broad skillset by coordinating maintenance activities, supporting fire safety compliance, and assisting with the management of the vehicle fleet. This is a varied and hands on role, ideal for someone looking to build a career in estates, facilities, or operations within a supportive and purpose driven environment. About you You are a reliable, organised, and adaptable individual with a strong attention to detail and a proactive approach to their work. You will be confident working across multiple sites, building positive relationships with contractors and colleagues, and supporting a collaborative team environment. You will bring sound knowledge of Estates and Facilities practices, ideally within a commercial or educational setting, alongside an understanding of safeguarding requirements and current health and safety legislation. Experience in estates, maintenance, building compliance, or a similar operational role is essential, with knowledge of fire safety and compliance being desirable-or a willingness to undertake relevant training. A minimum of Level 2 English and Maths is required, along with a full clean UK driving licence, and either a relevant estate or building qualification or equivalent hands on experience. The Benefits 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur) Membership of the Local Government Pension Scheme with a 19.9% employer contribution Free onsite parking Discount at our Ofsted rated 'Outstanding' onsite Little Explorers Nursery TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard Discounts on East Midlands Railway Annual Season Tickets Microsoft Office for FREE with 1TB of OneDrive cloud storage Discount on treatments at SENSI our onsite salon at the Roundhouse Flint Bishop Solicitors - free will writing, 1 hour free consultation with family department, 10% discount on Conveyancing services Continuous development and progression opportunities Diversity, Inclusion and Belonging We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process. If you have any questions about the recruitment process, reasonable adjustments, or about the role, please contact us at . Safeguarding statement DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children. Recruitment Agencies We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Administration Co-ordinator
NHS Plymouth, Devon
Within the Community Paediatric service we provide clinical assessment and support pathways for young people with neurodevelopmental conditions such as ADHD and autism spectrum conditions. We also support the Designated Clinical Officer for SEND (Special Education Needs & Disability) in the sharing of relevant clinical information with colleagues in the local authority. This role will provide essential administrative support to these pathways, ensuring we continue to provide high quality care to young people and families. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job To coordinate waiting lists for assessment pathways, ensuring timely information is available around current waiting times and individual patient progress To provide communications, both by phone and in writing, with young people and families regarding the assessment processes To liaise with the multi disciplinary team to ensure appointments are scheduled and outcomes recorded in a timely manner To support the clinical leads for pathways to coordinate information gathering from colleagues and plan multi disciplinary meetings To liaise with key multi agency colleagues to ensure good sharing of appropriate information About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities To coordinate waiting lists for relevant clinical pathways and support opportunities including (but not limited to): ADHD pathway To ensure a timely response is offered when referrals are received for assessment or support, providing relevant information to young people and families In liaison with relevant clinical leads, to provide data relating to waiting times for assessment pathways both as an over arching summary and in relation to individual patients To communicate with young people and parents regarding their progress through an assessment pathway via phone, e mail and in writing To coordinate with the clinical team to ensure appointments required as part of an assessment pathway are scheduled and any outcomes recorded/actioned To support the clinical leads in coordinating multi disciplinary meetings including producing agenda, gathering relevant information/reports and recording & actioning outcomes To support the Designated Clinical Officer for SEND (DCO) by liaising with the local authority regarding requests for health information, passing these requests to relevant clinicians if needed To respond to telephone or e mail queries from young people, families and other professionals regarding assessments To monitor clinical utilisation to ensure best use of resources and clinical time To distribute questionnaires or outcome measures as required in the context of assessment or support for a young person or family To attend and take minutes within meetings where required To provide a point of contact for parents, carers and young people who may wish to access workshops provided by the Community Paediatric team To escalate concerns to clinical leads regarding any delays in assessment or information sharing To support the clinic team in their response when young people are not brought for an appointment To support delivery of specific projects or service developments under the guidance of relevant clinical leads For further details please see enclosed JD and PS Person Specification KNOWLEDGE & EXPERIENCE Demonstrable experience of using IT systems including spreadsheets Previous proven knowledge and demonstrable experience of working in an office and/or customer care environment Understanding of confidentiality and Data Protection Excellent organisational skills Proven ability of using initiative Proven knowledge of processes within the NHS Previous demonstrable experience of coordinating administrative processes QUALIFICATIONS APTITUDE & ABILITIES Good interpersonal, communication (written and verbal) and reporting skills Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to use a practical problem solving approach in everyday situations Ability to work calmly and methodically when under pressure in a busy environment Accuracy Understanding to Trust waiting list policies within the workplace DISPOSITION, ATTITUDE & MOTIVATION Ability to work effectively in a team Ability to work on own initiative, work unsupervised and manage own workload Proactive OTHER FACTORS Willingness to learn Adapt to change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a year£24,937 - £26,598 per annum
Apr 05, 2026
Full time
Within the Community Paediatric service we provide clinical assessment and support pathways for young people with neurodevelopmental conditions such as ADHD and autism spectrum conditions. We also support the Designated Clinical Officer for SEND (Special Education Needs & Disability) in the sharing of relevant clinical information with colleagues in the local authority. This role will provide essential administrative support to these pathways, ensuring we continue to provide high quality care to young people and families. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job To coordinate waiting lists for assessment pathways, ensuring timely information is available around current waiting times and individual patient progress To provide communications, both by phone and in writing, with young people and families regarding the assessment processes To liaise with the multi disciplinary team to ensure appointments are scheduled and outcomes recorded in a timely manner To support the clinical leads for pathways to coordinate information gathering from colleagues and plan multi disciplinary meetings To liaise with key multi agency colleagues to ensure good sharing of appropriate information About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities To coordinate waiting lists for relevant clinical pathways and support opportunities including (but not limited to): ADHD pathway To ensure a timely response is offered when referrals are received for assessment or support, providing relevant information to young people and families In liaison with relevant clinical leads, to provide data relating to waiting times for assessment pathways both as an over arching summary and in relation to individual patients To communicate with young people and parents regarding their progress through an assessment pathway via phone, e mail and in writing To coordinate with the clinical team to ensure appointments required as part of an assessment pathway are scheduled and any outcomes recorded/actioned To support the clinical leads in coordinating multi disciplinary meetings including producing agenda, gathering relevant information/reports and recording & actioning outcomes To support the Designated Clinical Officer for SEND (DCO) by liaising with the local authority regarding requests for health information, passing these requests to relevant clinicians if needed To respond to telephone or e mail queries from young people, families and other professionals regarding assessments To monitor clinical utilisation to ensure best use of resources and clinical time To distribute questionnaires or outcome measures as required in the context of assessment or support for a young person or family To attend and take minutes within meetings where required To provide a point of contact for parents, carers and young people who may wish to access workshops provided by the Community Paediatric team To escalate concerns to clinical leads regarding any delays in assessment or information sharing To support the clinic team in their response when young people are not brought for an appointment To support delivery of specific projects or service developments under the guidance of relevant clinical leads For further details please see enclosed JD and PS Person Specification KNOWLEDGE & EXPERIENCE Demonstrable experience of using IT systems including spreadsheets Previous proven knowledge and demonstrable experience of working in an office and/or customer care environment Understanding of confidentiality and Data Protection Excellent organisational skills Proven ability of using initiative Proven knowledge of processes within the NHS Previous demonstrable experience of coordinating administrative processes QUALIFICATIONS APTITUDE & ABILITIES Good interpersonal, communication (written and verbal) and reporting skills Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to use a practical problem solving approach in everyday situations Ability to work calmly and methodically when under pressure in a busy environment Accuracy Understanding to Trust waiting list policies within the workplace DISPOSITION, ATTITUDE & MOTIVATION Ability to work effectively in a team Ability to work on own initiative, work unsupervised and manage own workload Proactive OTHER FACTORS Willingness to learn Adapt to change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a year£24,937 - £26,598 per annum
Administration Officer, Receptionist/Clerical Officer
NHS Port Talbot, West Glamorgan
Administration Officer, Receptionist/Clerical Officer The post holder will provide a comprehensive clerical and reception administrative service, demonstrating a courteous, professional, and sensitive approach at all times prioritising their time, and demonstrate a high degree of flexibility and will; Main duties of the job Maintain records both manually and on computerised systems. Handling sensitive and confidential information, i.e. patient /staffing information, or service data etc. Deliver a client focussed service promoting good customer service and effective working relationships. Provide a clerical and word processing service associated with correspondence, reports, and other similar documentation as directed by the Manager. Provide clerical and administrative support during colleagues' absences due to annual leave and sickness. About us We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you. There are also apprenticeships, work placements and volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job responsibilities Communication Ensure effective communication and good working relationships with a wide range of staff at all levels of the organisation, including the Executive Directors, Senior Managers, officers and external partners/stakeholders, to ensure that processes and systems are in place for all areas of responsibility. Provide reception duties, including receiving and greeting visitors in a courteous and professional manner and directing visitors as required. Build and maintain strong influential relationships with internal and external stakeholders. Utilise excellent communication when liaising directly with external organisations, i.e. Health Boards, Local Authorities, educational providers, Welsh Government, staff, or patients etc. to obtain or process requests for information and develop/maintain working relationships. Ensure good customer service by providing a professional and effective service by dealing with queries from service users and staff on the telephone. Take accurate messages and ensure these are passed onto the appropriate person. To seek support, as required, when dealing with difficult situations or queries beyond own scope of knowledge. Act with tact and diplomacy and discretion when subject nature is sensitive or contentious. Taking action and provide feedback as appropriate, ensuring that messages are relayed, and action is taken. Screening all incoming calls and manage barriers to communication, remaining courteous, polite, and calm when dealing with aggression from members of the public, e.g. in relation to a complaint. Planning and Design Arrange meetings or appointments, typing/distributing minutes as directed by the Manager. Manage appointment for patients/staff or schedule meeting room bookings and use of IT/VC equipment in the meeting rooms, including uploading of presentations, etc. as required. Management, Training & Leadership Maintain and improve own knowledge, learning and ability to excel in the role setting an example for others. At all times the post holder will act in a professional, respectful, compassionate, and confidential way. Take every reasonable opportunity to maintain and improve professional knowledge. Prepare for and take an active part in the PADR process in accordance with the organisation policy. In partnership with reviewer, identify opportunities to develop own competence/own skills in order to achieve objectives. Assist in maintaining own and others safety and security and ensure they are up to date with statutory and mandatory training. Finance and Budget Responsible for monitoring and maintenance of office equipment within department, ensuring it remains in working order. Following policy and processes maintain and order stock as directed using the health boards system and maintain logs/records of equipment within the department, stationery ordering and. Improvement, Monitoring, Policy/Service Development Solve delegated problems logically and make decisions appropriate to the level of the post. Ensure that the reception and waiting areas are welcoming, tidy, and well presented at all times and that notice boards are kept up to date. Make change in own practice and constructively undertake a role in improving the service as agreed, offering suggestions for improving services. Work using initiative and be able to make decisions about the handling of sensitive matters. Use sound judgement to seek advice or alert the Manager to issues. Maintain up to date knowledge of new and ongoing NHS initiatives or service developments in area of work. Maintain a good understanding of policy issues and be aware of current developments in and across area of responsibility. Ensure own workload is managed effectively to deliver against business priorities in a timely manner. Providing timely and accurate work. Respond positively to change in the working environment and to deal effectively with work pressures when they arise. Support others effectively during times of change and work with others to overcome problems if they arise. Ensure, as far as is reasonably practicable, that correct procedures are followed for staff, visitors and when applicable, contractors accessing the building including routinely maintaining the visitors book and staff sign in sheets. Digital and Information Maintain records both manually and on computerised systems handling sensitive and confidential information, i.e. staff/patient information or service data Providing and receiving routine information orally, in writing or electronically to inform work. Work competently with the organisations IT systems and keeping up to date with the latest software and technological developments. Ensuring there are robust systems and processes in place for handling administration and support work and implementing and maintain effective office systems making maximum use of technology. Research Development. Evaluation & Audit Assist with audits as requested Person Specification Qualifications & Knowledge 5 GCSEs or equivalent, Grade C or above. Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar Proof of appropriate CPD. ECDL or equivalent experience and or qualifications. Experience of working in an administrative/office environment. Essential Aptitude and abilities Can demonstrate SBU values: Excellent verbal and written communication skills. Ability to work to meet deadlines. Ability to prioritise. Ability to use Microsoft Office e.g. word/excel and virtual platforms e.g. Teams etc Welsh Speaker (Level 1) Other Ability to travel within geographical area to meet the business needs. Able to work hours flexibly. Good organisational skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 05, 2026
Full time
Administration Officer, Receptionist/Clerical Officer The post holder will provide a comprehensive clerical and reception administrative service, demonstrating a courteous, professional, and sensitive approach at all times prioritising their time, and demonstrate a high degree of flexibility and will; Main duties of the job Maintain records both manually and on computerised systems. Handling sensitive and confidential information, i.e. patient /staffing information, or service data etc. Deliver a client focussed service promoting good customer service and effective working relationships. Provide a clerical and word processing service associated with correspondence, reports, and other similar documentation as directed by the Manager. Provide clerical and administrative support during colleagues' absences due to annual leave and sickness. About us We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you. There are also apprenticeships, work placements and volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job responsibilities Communication Ensure effective communication and good working relationships with a wide range of staff at all levels of the organisation, including the Executive Directors, Senior Managers, officers and external partners/stakeholders, to ensure that processes and systems are in place for all areas of responsibility. Provide reception duties, including receiving and greeting visitors in a courteous and professional manner and directing visitors as required. Build and maintain strong influential relationships with internal and external stakeholders. Utilise excellent communication when liaising directly with external organisations, i.e. Health Boards, Local Authorities, educational providers, Welsh Government, staff, or patients etc. to obtain or process requests for information and develop/maintain working relationships. Ensure good customer service by providing a professional and effective service by dealing with queries from service users and staff on the telephone. Take accurate messages and ensure these are passed onto the appropriate person. To seek support, as required, when dealing with difficult situations or queries beyond own scope of knowledge. Act with tact and diplomacy and discretion when subject nature is sensitive or contentious. Taking action and provide feedback as appropriate, ensuring that messages are relayed, and action is taken. Screening all incoming calls and manage barriers to communication, remaining courteous, polite, and calm when dealing with aggression from members of the public, e.g. in relation to a complaint. Planning and Design Arrange meetings or appointments, typing/distributing minutes as directed by the Manager. Manage appointment for patients/staff or schedule meeting room bookings and use of IT/VC equipment in the meeting rooms, including uploading of presentations, etc. as required. Management, Training & Leadership Maintain and improve own knowledge, learning and ability to excel in the role setting an example for others. At all times the post holder will act in a professional, respectful, compassionate, and confidential way. Take every reasonable opportunity to maintain and improve professional knowledge. Prepare for and take an active part in the PADR process in accordance with the organisation policy. In partnership with reviewer, identify opportunities to develop own competence/own skills in order to achieve objectives. Assist in maintaining own and others safety and security and ensure they are up to date with statutory and mandatory training. Finance and Budget Responsible for monitoring and maintenance of office equipment within department, ensuring it remains in working order. Following policy and processes maintain and order stock as directed using the health boards system and maintain logs/records of equipment within the department, stationery ordering and. Improvement, Monitoring, Policy/Service Development Solve delegated problems logically and make decisions appropriate to the level of the post. Ensure that the reception and waiting areas are welcoming, tidy, and well presented at all times and that notice boards are kept up to date. Make change in own practice and constructively undertake a role in improving the service as agreed, offering suggestions for improving services. Work using initiative and be able to make decisions about the handling of sensitive matters. Use sound judgement to seek advice or alert the Manager to issues. Maintain up to date knowledge of new and ongoing NHS initiatives or service developments in area of work. Maintain a good understanding of policy issues and be aware of current developments in and across area of responsibility. Ensure own workload is managed effectively to deliver against business priorities in a timely manner. Providing timely and accurate work. Respond positively to change in the working environment and to deal effectively with work pressures when they arise. Support others effectively during times of change and work with others to overcome problems if they arise. Ensure, as far as is reasonably practicable, that correct procedures are followed for staff, visitors and when applicable, contractors accessing the building including routinely maintaining the visitors book and staff sign in sheets. Digital and Information Maintain records both manually and on computerised systems handling sensitive and confidential information, i.e. staff/patient information or service data Providing and receiving routine information orally, in writing or electronically to inform work. Work competently with the organisations IT systems and keeping up to date with the latest software and technological developments. Ensuring there are robust systems and processes in place for handling administration and support work and implementing and maintain effective office systems making maximum use of technology. Research Development. Evaluation & Audit Assist with audits as requested Person Specification Qualifications & Knowledge 5 GCSEs or equivalent, Grade C or above. Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar Proof of appropriate CPD. ECDL or equivalent experience and or qualifications. Experience of working in an administrative/office environment. Essential Aptitude and abilities Can demonstrate SBU values: Excellent verbal and written communication skills. Ability to work to meet deadlines. Ability to prioritise. Ability to use Microsoft Office e.g. word/excel and virtual platforms e.g. Teams etc Welsh Speaker (Level 1) Other Ability to travel within geographical area to meet the business needs. Able to work hours flexibly. Good organisational skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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