Technical Sales Engineer / Consultant London / WFH to £85k Are you a Technical Sales Engineer with great communication and client facing skills? You could be progressing your career at a successful and growing Cyber Security Risk Management tech company that specialises in solutions for SME's, working on complex and interesting systems at the cutting edge of technology. The company is scaling and enjoying great success. As a Technical Sales Engineer you'll act as the link between the Product Team, Engineering Team and the Client (mostly US based). Responsibilities will include supporting pre-sales engagements, gaining an understanding of client requirements, participating in technical pre-sales discussions and ensuring products meet the client's needs via expectation management. You'll also be the primary source of contact for customers when integrating the company's technology, you'll draft business process flows, specify API queries and assist with onboarding users to proof of concept. This Technical Sales Engineer role will give you the opportunity to be highly influential on the company's success and offers excellent career growth opportunities. Location / WFH: There's a hybrid work from home policy with three days in the London office or at client visits per week, with two days work from home. About you: You have experience as a Solution Consultant or similar position e.g. Pre-Sales Engineer, Implementation Engineer, Product Owner, Technical Project Manager within a SaaS environment You have a good technical understanding of APIs, databases, cloud platforms and can read HTML You're able to create business process diagrams, technical architecture and integration concepts You have experience of managing and developing business relationships You have excellent written and verbal communication skills Ideally you'll also have some SQL skills and experience within insurance or cyber security environments You're degree educated in a STEM discipline What's in it for you: As a Technical Sales Engineer you will earn a competitive salary plus benefits including: Salary to £85k + OTE commission Private Medical Healthcare including Dental and Vision cover Pension Share Option scheme Employee Wellness Programme Summer time hours £2k personalised training budget Apply now to find out more about this Technical Sales Engineer / Consultant opportunity.
Mar 24, 2026
Full time
Technical Sales Engineer / Consultant London / WFH to £85k Are you a Technical Sales Engineer with great communication and client facing skills? You could be progressing your career at a successful and growing Cyber Security Risk Management tech company that specialises in solutions for SME's, working on complex and interesting systems at the cutting edge of technology. The company is scaling and enjoying great success. As a Technical Sales Engineer you'll act as the link between the Product Team, Engineering Team and the Client (mostly US based). Responsibilities will include supporting pre-sales engagements, gaining an understanding of client requirements, participating in technical pre-sales discussions and ensuring products meet the client's needs via expectation management. You'll also be the primary source of contact for customers when integrating the company's technology, you'll draft business process flows, specify API queries and assist with onboarding users to proof of concept. This Technical Sales Engineer role will give you the opportunity to be highly influential on the company's success and offers excellent career growth opportunities. Location / WFH: There's a hybrid work from home policy with three days in the London office or at client visits per week, with two days work from home. About you: You have experience as a Solution Consultant or similar position e.g. Pre-Sales Engineer, Implementation Engineer, Product Owner, Technical Project Manager within a SaaS environment You have a good technical understanding of APIs, databases, cloud platforms and can read HTML You're able to create business process diagrams, technical architecture and integration concepts You have experience of managing and developing business relationships You have excellent written and verbal communication skills Ideally you'll also have some SQL skills and experience within insurance or cyber security environments You're degree educated in a STEM discipline What's in it for you: As a Technical Sales Engineer you will earn a competitive salary plus benefits including: Salary to £85k + OTE commission Private Medical Healthcare including Dental and Vision cover Pension Share Option scheme Employee Wellness Programme Summer time hours £2k personalised training budget Apply now to find out more about this Technical Sales Engineer / Consultant opportunity.
Spectrum It Recruitment Limited
Fareham, Hampshire
Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies click apply for full job details
Mar 24, 2026
Full time
Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies click apply for full job details
Overview Rail Recruitment Consultant - This is an opportunity to join a rapidly growing RISQS approved supplier of Safety Critical, Labour, and Technical Management Staff to the Rail sector. My client a rapidly growing independent supplier of Safety-Critical, Labour, and Technical Management Staff to the Rail sector is seeking a Recruitment Consultant with 6 months plus experience who would be interested in a move to the Rail sector. No experience of the sector is required; training, support, and mentoring by an industry specialist (£500k biller) will be on hand to ensure you are a success in your role. From day one, you will be involved with large infrastructure Signalling and Installation projects across the UK requiring blue- and white-collar personnel. You will have roles to work on from day one, and access to a database of 150 rail companies and 1,700 client contacts. In addition to working in a successful environment with like-minded professionals the company also offers a highly competitive commission structure as well as regular incentives. Salary £20,000 to £30,000 + 10% to 30% Comms + Bonus Structure + Sales Incentives + Benefits! We have close working relationships with a number of top industry clients and are able to open the door to a large number of opportunities within the rail engineering world. Our extensive experience in the rail sector gives white and blue collar rail professionals, across all disciplines, the opportunity to work on some of the highest profile rail projects in the U.K. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering and Energy sector. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Mar 24, 2026
Full time
Overview Rail Recruitment Consultant - This is an opportunity to join a rapidly growing RISQS approved supplier of Safety Critical, Labour, and Technical Management Staff to the Rail sector. My client a rapidly growing independent supplier of Safety-Critical, Labour, and Technical Management Staff to the Rail sector is seeking a Recruitment Consultant with 6 months plus experience who would be interested in a move to the Rail sector. No experience of the sector is required; training, support, and mentoring by an industry specialist (£500k biller) will be on hand to ensure you are a success in your role. From day one, you will be involved with large infrastructure Signalling and Installation projects across the UK requiring blue- and white-collar personnel. You will have roles to work on from day one, and access to a database of 150 rail companies and 1,700 client contacts. In addition to working in a successful environment with like-minded professionals the company also offers a highly competitive commission structure as well as regular incentives. Salary £20,000 to £30,000 + 10% to 30% Comms + Bonus Structure + Sales Incentives + Benefits! We have close working relationships with a number of top industry clients and are able to open the door to a large number of opportunities within the rail engineering world. Our extensive experience in the rail sector gives white and blue collar rail professionals, across all disciplines, the opportunity to work on some of the highest profile rail projects in the U.K. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering and Energy sector. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Macildowie Recruitment and Retention
Swadlincote, Derbyshire
Job Title: Product Specialist (open to Sales, Marketing or Procurement backgrounds) Location : Swadlincote, Derbyshire Salary: £30,000 - £35,000 (DOE) + Performance-related Bonus Working Hours : Monday to Thursday, 9:30am-4:00pm; 1pm finish on a Friday! Holiday : 29 days, rising to a maximum of 34 with service About the Role Macildowie are exclusively representing an established and rapidly-growing Manufacturer in their search for a permanent, full-time, Product Specialist . This is an exciting opportunity to join a forward-thinking business where you will play a crucial role in supporting product management, driving sales growth, and executing marketing strategies. In this role, you will be working closely with internal teams across sales, marketing, technical, and compliance, ensuring the company's products and services are aligned with market trends, customer needs, and regulatory standards. You will have the opportunity to support the product lifecycle while developing strong relationships with both internal and external stakeholders. Why This Company? Our client prides themselves on their innovation, dedication to excellence, and growth potential. As part of their team, you'll be given the opportunity to develop within a fast-paced, evolving environment. You will play a key role in shaping the future direction of the business while enjoying a competitive salary, performance-related bonus and competitive benefits package. If you are looking for an exciting challenge and a chance to make a real impact, this is an opportunity worth exploring. Key Responsibilities Assist the Product Manager in overseeing product management activities, ensuring that the product range meets market demands and customer expectations. Manage production forecasts and monitor stock levels, addressing slow-moving products to ensure optimal warehouse operations. Work with the Purchasing Team to ensure raw material stocks meet production and sales needs. Support the sales team by providing technical knowledge to assist in the promotion and sale of products. Provide ongoing product training to internal teams, enhancing their understanding of the company's product offerings. Collaborate with the technical and compliance teams to resolve any regulatory, packaging, or raw material issues, and communicate commercial impacts to the sales team. Coordinate and execute marketing campaigns, including social media, website updates, product promotions, and direct mail, working with the marketing and commercial teams. Conduct competitor product analysis and stay up-to-date with industry trends to identify product gaps and opportunities for improvement. Maintain and update product approvals and accreditations, both physically and digitally. Visit customer sites to offer consultative support, fostering stronger relationships and enhancing product offerings. Contribute to the marketing calendar, ensuring all promotional materials (both digital and printed) are aligned with sales strategies and optimised for effectiveness. Assist with New Product Development, using sales data to recommend product rationalisation strategies. Deputise for the Product Manager during periods of absence, handling customer complaints and investigating root causes. Represent the company at sales meetings, conferences, and exhibitions as required. Skills & Experience Background in product management, sales, or marketing, with a strong focus on technical support or commercial strategy. Strong commercial acumen and the ability to translate technical details into customer-facing benefits. Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams. Previous experience in a relevant sector is desirable, but transferable experience from other industries will be considered. Familiarity with stock forecasting, production planning, or supply chain management would be advantageous. Strong understanding of marketing strategies and experience managing digital campaigns. A proactive, adaptable attitude with a passion for continuous learning and career development. We are pleased to represent this client exclusively in this search and look forward to finding the right candidate (hopefully you) who will contribute to their continued success. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 24, 2026
Full time
Job Title: Product Specialist (open to Sales, Marketing or Procurement backgrounds) Location : Swadlincote, Derbyshire Salary: £30,000 - £35,000 (DOE) + Performance-related Bonus Working Hours : Monday to Thursday, 9:30am-4:00pm; 1pm finish on a Friday! Holiday : 29 days, rising to a maximum of 34 with service About the Role Macildowie are exclusively representing an established and rapidly-growing Manufacturer in their search for a permanent, full-time, Product Specialist . This is an exciting opportunity to join a forward-thinking business where you will play a crucial role in supporting product management, driving sales growth, and executing marketing strategies. In this role, you will be working closely with internal teams across sales, marketing, technical, and compliance, ensuring the company's products and services are aligned with market trends, customer needs, and regulatory standards. You will have the opportunity to support the product lifecycle while developing strong relationships with both internal and external stakeholders. Why This Company? Our client prides themselves on their innovation, dedication to excellence, and growth potential. As part of their team, you'll be given the opportunity to develop within a fast-paced, evolving environment. You will play a key role in shaping the future direction of the business while enjoying a competitive salary, performance-related bonus and competitive benefits package. If you are looking for an exciting challenge and a chance to make a real impact, this is an opportunity worth exploring. Key Responsibilities Assist the Product Manager in overseeing product management activities, ensuring that the product range meets market demands and customer expectations. Manage production forecasts and monitor stock levels, addressing slow-moving products to ensure optimal warehouse operations. Work with the Purchasing Team to ensure raw material stocks meet production and sales needs. Support the sales team by providing technical knowledge to assist in the promotion and sale of products. Provide ongoing product training to internal teams, enhancing their understanding of the company's product offerings. Collaborate with the technical and compliance teams to resolve any regulatory, packaging, or raw material issues, and communicate commercial impacts to the sales team. Coordinate and execute marketing campaigns, including social media, website updates, product promotions, and direct mail, working with the marketing and commercial teams. Conduct competitor product analysis and stay up-to-date with industry trends to identify product gaps and opportunities for improvement. Maintain and update product approvals and accreditations, both physically and digitally. Visit customer sites to offer consultative support, fostering stronger relationships and enhancing product offerings. Contribute to the marketing calendar, ensuring all promotional materials (both digital and printed) are aligned with sales strategies and optimised for effectiveness. Assist with New Product Development, using sales data to recommend product rationalisation strategies. Deputise for the Product Manager during periods of absence, handling customer complaints and investigating root causes. Represent the company at sales meetings, conferences, and exhibitions as required. Skills & Experience Background in product management, sales, or marketing, with a strong focus on technical support or commercial strategy. Strong commercial acumen and the ability to translate technical details into customer-facing benefits. Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams. Previous experience in a relevant sector is desirable, but transferable experience from other industries will be considered. Familiarity with stock forecasting, production planning, or supply chain management would be advantageous. Strong understanding of marketing strategies and experience managing digital campaigns. A proactive, adaptable attitude with a passion for continuous learning and career development. We are pleased to represent this client exclusively in this search and look forward to finding the right candidate (hopefully you) who will contribute to their continued success. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry Work with your peers to develop a Domain Consultant training curriculum Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO Lead conversations focused on industry trends and emerging changes to the security landscape Discuss competitor offerings in the marketplace and positions ours as the best solution Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Act as an escalation point for pre sales and collaborate with post sales teams for issues that arise Work with product teams to build requirements and roadmap development plans for our Cortex customers Maintain an understanding of competitor selling strategies and technologies Up to 50% travel within assigned region Qualifications Your Experience Experience leading customer facing pre sales engineering or solutions architect teams 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts Experience delivering comprehensive security solutions Strong communication (written and verbal) and presentation skills Experience in leading large teams, allocating resources, managing engagements and resource efficiency Proficient in English Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Mar 24, 2026
Full time
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry Work with your peers to develop a Domain Consultant training curriculum Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO Lead conversations focused on industry trends and emerging changes to the security landscape Discuss competitor offerings in the marketplace and positions ours as the best solution Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Act as an escalation point for pre sales and collaborate with post sales teams for issues that arise Work with product teams to build requirements and roadmap development plans for our Cortex customers Maintain an understanding of competitor selling strategies and technologies Up to 50% travel within assigned region Qualifications Your Experience Experience leading customer facing pre sales engineering or solutions architect teams 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts Experience delivering comprehensive security solutions Strong communication (written and verbal) and presentation skills Experience in leading large teams, allocating resources, managing engagements and resource efficiency Proficient in English Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Enterprise AI decisioning and workflow automation platform
Career Opportunities: Senior Solutions Consultant (22903) Requisition ID22903-Posted -United Kingdom-Reading Join Pega's dynamic Solutions Consulting team, where you'll play a pivotal role in driving transformative outcomes for enterprise clients across a wide range of industries. As a trusted advisor, you'll collaborate with Sales, Product, and Delivery teams to showcase the value of Pega's cutting edge technology and help clients reimagine how work gets done. This newly created role focuses on helping clients modernize SAP landscapes to improve agility while maintaining a clean core. You'll design and architect solutions across SAP modules and drive transformation in processes like Contract to Cash, Procure to Pay, and Record to Report using intelligent workflow automation and Pega GenAI Blueprint. What You'll Do at Pega: Partner with Account Executives to develop and execute sales strategies that align with client goals and industry trends. Lead discovery sessions to understand client needs, challenges, and opportunities across various sectors. Design and deliver compelling solution demonstrations, proof of concepts, and vision documents tailored to each client's business. Serve as a product and domain expert, articulating the value of Pega's platform and applications in solving real world problems. Collaborate with cross functional teams to ensure seamless execution of sales campaigns and client engagements. Build strong relationships with stakeholders to become a trusted advisor and thought leader. Who You Are: You are a strategic thinker with a passion for technology and a knack for storytelling. You thrive in client facing roles and excel at translating complex concepts into clear business value. You bring experience across industries and are comfortable navigating diverse client environments. Proven consultative selling skills and ability to influence senior stakeholders. Experience in enterprise software, digital transformation, or business process automation. Strong presentation and communication skills, with the ability to tailor messaging to varied audiences. Comfortable working in a fast paced, collaborative, and entrepreneurial environment. Ability to travel as needed to support client engagements. What You've Accomplished: 6+ years of selling complex enterprise software solutions. Advanced knowledge of SAP modules such as Product Planning, Order to Cash, Procure to Pay, Record to Report). Demonstrated success in building client relationships and driving business outcomes. Experience working in manufacturing or auto industries. Ability to grasp new technology concepts quickly and creatively. Familiarity with technologies such as AI, decisioning, workflow automation, and customer engagement platforms. Background in diverse SAP environments from BTP and ECC to S/4HANA and other enterprise level solutions covering different domains and processes. Gartner Analyst acclaimed technology leadership across our categories of products. Opportunity to work with cutting edge workflow automation and enterprise architecture technologies. An innovative, inclusive, agile, flexible, and fun work environment. Competitive global benefits program inclusive of pay + bonus incentive with employee equity in the Company. AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture -At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance -For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations -If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888 PEGA NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Mar 24, 2026
Full time
Career Opportunities: Senior Solutions Consultant (22903) Requisition ID22903-Posted -United Kingdom-Reading Join Pega's dynamic Solutions Consulting team, where you'll play a pivotal role in driving transformative outcomes for enterprise clients across a wide range of industries. As a trusted advisor, you'll collaborate with Sales, Product, and Delivery teams to showcase the value of Pega's cutting edge technology and help clients reimagine how work gets done. This newly created role focuses on helping clients modernize SAP landscapes to improve agility while maintaining a clean core. You'll design and architect solutions across SAP modules and drive transformation in processes like Contract to Cash, Procure to Pay, and Record to Report using intelligent workflow automation and Pega GenAI Blueprint. What You'll Do at Pega: Partner with Account Executives to develop and execute sales strategies that align with client goals and industry trends. Lead discovery sessions to understand client needs, challenges, and opportunities across various sectors. Design and deliver compelling solution demonstrations, proof of concepts, and vision documents tailored to each client's business. Serve as a product and domain expert, articulating the value of Pega's platform and applications in solving real world problems. Collaborate with cross functional teams to ensure seamless execution of sales campaigns and client engagements. Build strong relationships with stakeholders to become a trusted advisor and thought leader. Who You Are: You are a strategic thinker with a passion for technology and a knack for storytelling. You thrive in client facing roles and excel at translating complex concepts into clear business value. You bring experience across industries and are comfortable navigating diverse client environments. Proven consultative selling skills and ability to influence senior stakeholders. Experience in enterprise software, digital transformation, or business process automation. Strong presentation and communication skills, with the ability to tailor messaging to varied audiences. Comfortable working in a fast paced, collaborative, and entrepreneurial environment. Ability to travel as needed to support client engagements. What You've Accomplished: 6+ years of selling complex enterprise software solutions. Advanced knowledge of SAP modules such as Product Planning, Order to Cash, Procure to Pay, Record to Report). Demonstrated success in building client relationships and driving business outcomes. Experience working in manufacturing or auto industries. Ability to grasp new technology concepts quickly and creatively. Familiarity with technologies such as AI, decisioning, workflow automation, and customer engagement platforms. Background in diverse SAP environments from BTP and ECC to S/4HANA and other enterprise level solutions covering different domains and processes. Gartner Analyst acclaimed technology leadership across our categories of products. Opportunity to work with cutting edge workflow automation and enterprise architecture technologies. An innovative, inclusive, agile, flexible, and fun work environment. Competitive global benefits program inclusive of pay + bonus incentive with employee equity in the Company. AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture -At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance -For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations -If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888 PEGA NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 24, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Marketing Director - B2B Hybrid - Central Bristol (Three days to be office-based) Circa £75k base salary + benefits + discretionary bonus Role profile and summary We're looking for a marketing professional who can own the full spectrum of growth, from content and campaigns to database management, ABM and events for a scale up b2b organisation in Bristol. You'll be central to driving leads, supporting sales, and amplifying the brand across multiple channels, so you'll need previous GTM experience. In this role, you'll be expected to demonstrate a blend of technical know-how and strategic thinking. You should be at ease with a wide array of digital marketing tools, including AI, marketing automation platforms, lead scoring systems, SEO, integrations, dashboards, landing pages, and HubSpot Marketing (or similar system). Your expertise isn't limited to creating compelling content; you'll also know how to ensure it reaches the right audience through various channels such as websites, paid social media, email campaigns, and even print. Managing marketing databases comes naturally to you, whether that's within a CRM platform or Excel, and you'll have the ability to intelligently segment companies, contacts, and audiences for more targeted outreach. Furthermore, you'll possess strong writing and editing skills, and be proficient with creative tools like Canva, video editing software, and PowerPoint, enabling you to produce engaging presentations, brand assets, banners, and more. Effective project management is key, as you'll be coordinating with external partners, developers, consultants, printers, conference organisers, and PPC specialists to deliver results. Finally, your commercial insight into the B2B sector will allow you to quickly grasp market positioning, understand the competition, and identify unique selling points, all of which will help shape your marketing strategy in a dynamic, growth-focused environment. More about you: Enjoy operating in B2B markets - tech, fintech, SaaS, corporate, professional, or similar (not consumer or trade) Lead generation and GTM experience Understand strategy & theory, but a practitioner/doer at heart Results-oriented Ideally, knowledge of HubSpot or other CRMs More about the opportunity This is an established, fast-growing b2b business, with high growth potential and ambitious plans for the future. You'll be joining at a crucial time and will be key to the business growth and success. Although a senior role, there's not a team (yet), so you'll be liaising with and appointing suppliers/partners to further business growth, and in time, building a team too.
Mar 23, 2026
Full time
Marketing Director - B2B Hybrid - Central Bristol (Three days to be office-based) Circa £75k base salary + benefits + discretionary bonus Role profile and summary We're looking for a marketing professional who can own the full spectrum of growth, from content and campaigns to database management, ABM and events for a scale up b2b organisation in Bristol. You'll be central to driving leads, supporting sales, and amplifying the brand across multiple channels, so you'll need previous GTM experience. In this role, you'll be expected to demonstrate a blend of technical know-how and strategic thinking. You should be at ease with a wide array of digital marketing tools, including AI, marketing automation platforms, lead scoring systems, SEO, integrations, dashboards, landing pages, and HubSpot Marketing (or similar system). Your expertise isn't limited to creating compelling content; you'll also know how to ensure it reaches the right audience through various channels such as websites, paid social media, email campaigns, and even print. Managing marketing databases comes naturally to you, whether that's within a CRM platform or Excel, and you'll have the ability to intelligently segment companies, contacts, and audiences for more targeted outreach. Furthermore, you'll possess strong writing and editing skills, and be proficient with creative tools like Canva, video editing software, and PowerPoint, enabling you to produce engaging presentations, brand assets, banners, and more. Effective project management is key, as you'll be coordinating with external partners, developers, consultants, printers, conference organisers, and PPC specialists to deliver results. Finally, your commercial insight into the B2B sector will allow you to quickly grasp market positioning, understand the competition, and identify unique selling points, all of which will help shape your marketing strategy in a dynamic, growth-focused environment. More about you: Enjoy operating in B2B markets - tech, fintech, SaaS, corporate, professional, or similar (not consumer or trade) Lead generation and GTM experience Understand strategy & theory, but a practitioner/doer at heart Results-oriented Ideally, knowledge of HubSpot or other CRMs More about the opportunity This is an established, fast-growing b2b business, with high growth potential and ambitious plans for the future. You'll be joining at a crucial time and will be key to the business growth and success. Although a senior role, there's not a team (yet), so you'll be liaising with and appointing suppliers/partners to further business growth, and in time, building a team too.
Our client is a fast-growing renewable energy contractor specialising in solar PV and EV charging solutions across residential and commercial markets. With a strong focus on sustainability, quality, and customer satisfaction, they are now looking to recruit an ambitious and driven Sales Consultant to help expand their presence in the construction and commercial sectors. This role will focus on identifying, developing, and closing new business opportunities with housing developers, commercial property owners, and industrial clients. The ideal candidate will have proven experience in B2B sales within the construction or property development sector, a strong understanding of housing and new-build projects, and the ability to articulate both the commercial and environmental advantages of solar PV and low-carbon technologies to key decision-makers B2B Sales - Key Responsibilities Business Development: Identify and develop new sales opportunities with new housing developers and commercial/industrial building owners. Build and maintain strong relationships with developers, architects, contractors, and other decision-makers. Attend site meetings and presentations as required. Sales Process Management: Qualify leads and manage the sales pipeline effectively. Prepare and present proposals and quotations, demonstrating technical and financial understanding. Negotiate contracts and close deals in line with company policy. Market & Product Knowledge: Maintain up-to-date knowledge of solar PV technology, incentives, and market trends. Provide clients with ROI analysis, payback periods, and environmental impact benefits. Collaboration: Work closely with project management, design, and operations teams to ensure seamless transition from sale to installation. Support marketing initiatives and attend relevant industry events. Reporting: Maintain accurate records in CRM systems and report regularly on sales activity, pipeline, and revenue forecasts. B2B Sales - Position Requirements Proven experience in B2B consultative sales, ideally within construction, property development, building services, or energy/renewables. Track record of selling technical or engineered solutions with long sales cycles. Experience engaging with housing developers or construction decision-makers. Strong commercial awareness and negotiation skills. Ability to manage multiple opportunities across different stages of the development lifecycle. B2B Sales - Position Remuneration Base salary £30,000 depending on experience (Plus uncapped commission, expected OTE £50,000 plus) Hours: Monday-Friday 9:00 - 17:00 Holidays: 20 days + 8 bank holidays Training and development in solar PV technology and sales Pension and benefits package. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Mar 23, 2026
Full time
Our client is a fast-growing renewable energy contractor specialising in solar PV and EV charging solutions across residential and commercial markets. With a strong focus on sustainability, quality, and customer satisfaction, they are now looking to recruit an ambitious and driven Sales Consultant to help expand their presence in the construction and commercial sectors. This role will focus on identifying, developing, and closing new business opportunities with housing developers, commercial property owners, and industrial clients. The ideal candidate will have proven experience in B2B sales within the construction or property development sector, a strong understanding of housing and new-build projects, and the ability to articulate both the commercial and environmental advantages of solar PV and low-carbon technologies to key decision-makers B2B Sales - Key Responsibilities Business Development: Identify and develop new sales opportunities with new housing developers and commercial/industrial building owners. Build and maintain strong relationships with developers, architects, contractors, and other decision-makers. Attend site meetings and presentations as required. Sales Process Management: Qualify leads and manage the sales pipeline effectively. Prepare and present proposals and quotations, demonstrating technical and financial understanding. Negotiate contracts and close deals in line with company policy. Market & Product Knowledge: Maintain up-to-date knowledge of solar PV technology, incentives, and market trends. Provide clients with ROI analysis, payback periods, and environmental impact benefits. Collaboration: Work closely with project management, design, and operations teams to ensure seamless transition from sale to installation. Support marketing initiatives and attend relevant industry events. Reporting: Maintain accurate records in CRM systems and report regularly on sales activity, pipeline, and revenue forecasts. B2B Sales - Position Requirements Proven experience in B2B consultative sales, ideally within construction, property development, building services, or energy/renewables. Track record of selling technical or engineered solutions with long sales cycles. Experience engaging with housing developers or construction decision-makers. Strong commercial awareness and negotiation skills. Ability to manage multiple opportunities across different stages of the development lifecycle. B2B Sales - Position Remuneration Base salary £30,000 depending on experience (Plus uncapped commission, expected OTE £50,000 plus) Hours: Monday-Friday 9:00 - 17:00 Holidays: 20 days + 8 bank holidays Training and development in solar PV technology and sales Pension and benefits package. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Description Be part of a high-performing team that helps some of the world's largest organisations become better places to work. If you're fascinated by how people, their performance, and their experiences shape company culture and drive business results - and curious about how employee pay, rewards, and engagement can influence the success of top-performing companies - then this could be the ideal opportunity for you. As a Senior Associate in the WTW Work, Rewards & Careers (WRC) practice you will manage consulting projects while providing input to senior colleagues and overseeing and quality reviewing analysts' work. You will partner with internal colleagues - including analysts, other consultants and technical experts - and clients to design and implement compensation related and broader HR solutions. In the WRC team, we work with clients on: Total rewards strategy - we partner with organisations to review, develop and articulate total rewards strategy. What does business strategy mean for people? How does HR strategy translate into reward objectives? Do we need to pay at the top of the market to attract certain roles? If so, should we deliver more of this amount in bonuses to drive performance? How should bonuses be structured? What will the future of work look like for us? At WTW we have market-leading tools that enable our clients to determine how to allocate their total reward spend most appropriately and we are true pioneers when it comes to delivering a consumer grade total reward experience for employees. Job levelling and architecture - we help companies define and grade the jobs they need and communicate career paths and development opportunities to employees. This often involves building skills frameworks, competencies and accountabilities. Sales effectiveness and rewards - we help organisations understand how to drive the achievement of sales goals through aligning strategy to incentives and good governance. M&A and other transactions - from assessing the pros and cons of a potential target organisation to ensuring companies come together and integrate effectively, we help companies make the best of M&A opportunities. Getting pay right - whether it's helping a company interpret and navigate pay fairness and greater pay transparency, or designing new base pay structures, short term incentive plans and performance management systems. Together with our unrivalled compensation data and software, we're the first port of call for companies looking to review and improve their compensation programmes. The Role As a Senior Associate you will be managing projects with clients in all these areas and across all industries. You'll typically be working on multiple projects at once so be prepared never to be bored! You will: Deliver superior, consistent project management for multiple clients, serving as the day to day project lead and ensuring progress of the team against established objectives, budget, timeline, deliverables and quality standards Collaborate and contribute to the development, design and implementation of effective reward solutions Establish collaborative relationships with clients to understand their business and issues to better inform our consulting and to expand WTW's relationship into new service areas Leverage and manage the work of junior staff, providing coaching and on going feedback Support the generation of new business as part of the broader team by assisting with new business development activities, including proposal development and delivery, and recognising opportunities to expand business and partner with appropriate colleagues to do so Participate in and contribute to activities that support continued revenue growth of the Rewards line of business and WTW overall. This may include supporting local, regional and/or national marketing events, performing industry/topical research and developing intellectual capital, participating in our firm's industry and/or other topical teams and so on Qualifications The Requirements Undergraduate degree in any subject Design orientated compensation experience, ideally in consulting or highly consultative corporate environments Significant knowledge and understanding of Rewards programmes and processes Proven experience successfully managing multiple, multi faced projects and producing quality deliverables on time and within budget Exceptional client relationship management skills Excellent Excel and PowerPoint skills and clear, concise and confident written and verbal communication skills What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please
Mar 23, 2026
Full time
Description Be part of a high-performing team that helps some of the world's largest organisations become better places to work. If you're fascinated by how people, their performance, and their experiences shape company culture and drive business results - and curious about how employee pay, rewards, and engagement can influence the success of top-performing companies - then this could be the ideal opportunity for you. As a Senior Associate in the WTW Work, Rewards & Careers (WRC) practice you will manage consulting projects while providing input to senior colleagues and overseeing and quality reviewing analysts' work. You will partner with internal colleagues - including analysts, other consultants and technical experts - and clients to design and implement compensation related and broader HR solutions. In the WRC team, we work with clients on: Total rewards strategy - we partner with organisations to review, develop and articulate total rewards strategy. What does business strategy mean for people? How does HR strategy translate into reward objectives? Do we need to pay at the top of the market to attract certain roles? If so, should we deliver more of this amount in bonuses to drive performance? How should bonuses be structured? What will the future of work look like for us? At WTW we have market-leading tools that enable our clients to determine how to allocate their total reward spend most appropriately and we are true pioneers when it comes to delivering a consumer grade total reward experience for employees. Job levelling and architecture - we help companies define and grade the jobs they need and communicate career paths and development opportunities to employees. This often involves building skills frameworks, competencies and accountabilities. Sales effectiveness and rewards - we help organisations understand how to drive the achievement of sales goals through aligning strategy to incentives and good governance. M&A and other transactions - from assessing the pros and cons of a potential target organisation to ensuring companies come together and integrate effectively, we help companies make the best of M&A opportunities. Getting pay right - whether it's helping a company interpret and navigate pay fairness and greater pay transparency, or designing new base pay structures, short term incentive plans and performance management systems. Together with our unrivalled compensation data and software, we're the first port of call for companies looking to review and improve their compensation programmes. The Role As a Senior Associate you will be managing projects with clients in all these areas and across all industries. You'll typically be working on multiple projects at once so be prepared never to be bored! You will: Deliver superior, consistent project management for multiple clients, serving as the day to day project lead and ensuring progress of the team against established objectives, budget, timeline, deliverables and quality standards Collaborate and contribute to the development, design and implementation of effective reward solutions Establish collaborative relationships with clients to understand their business and issues to better inform our consulting and to expand WTW's relationship into new service areas Leverage and manage the work of junior staff, providing coaching and on going feedback Support the generation of new business as part of the broader team by assisting with new business development activities, including proposal development and delivery, and recognising opportunities to expand business and partner with appropriate colleagues to do so Participate in and contribute to activities that support continued revenue growth of the Rewards line of business and WTW overall. This may include supporting local, regional and/or national marketing events, performing industry/topical research and developing intellectual capital, participating in our firm's industry and/or other topical teams and so on Qualifications The Requirements Undergraduate degree in any subject Design orientated compensation experience, ideally in consulting or highly consultative corporate environments Significant knowledge and understanding of Rewards programmes and processes Proven experience successfully managing multiple, multi faced projects and producing quality deliverables on time and within budget Exceptional client relationship management skills Excellent Excel and PowerPoint skills and clear, concise and confident written and verbal communication skills What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please
Electrical Maintenance Engineer Reference: Jo6985/NPH Location: Stoke-on-Trent Salary: £48,000 rising to £50,000 + Pension + Benefits Continental Shift System 4on 4off, 2 days 7-7, 2 nights 7-7 The Company My client is one of Europe's largest specialist manufacturers looking to expand its engineering capacity and is looking to add electrical maintenance knowledge to their current team. The company have built a reputation on the expertise and ability to deliver to their blue-chip clients; this is a fantastic opportunity to join an extremely secure group, with an exciting future ahead. Key Skills Apprentice Trained Engineer in Electrical Engineering Experience of PLC Systems & Automated Machinery Understanding of PPM Processes The Role The ideal candidate will come from an engineering background and should be able to work on their own initiative, be a time served engineer with an electrical bias ideally an ONC qualification and have multiskilled manufacturing experience. On a day to day basis, you will work on a wide range of manufacturing and electrical systems, drives, packaging, conveyors and cutting machinery. The company offer a great deal of training and career development so the successful candidate will be in line to broaden their skills considerably. This is a fantastic opportunity to be part of a world-renowned group, which will lead to excellent career benefits and good technological development. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.
Mar 23, 2026
Full time
Electrical Maintenance Engineer Reference: Jo6985/NPH Location: Stoke-on-Trent Salary: £48,000 rising to £50,000 + Pension + Benefits Continental Shift System 4on 4off, 2 days 7-7, 2 nights 7-7 The Company My client is one of Europe's largest specialist manufacturers looking to expand its engineering capacity and is looking to add electrical maintenance knowledge to their current team. The company have built a reputation on the expertise and ability to deliver to their blue-chip clients; this is a fantastic opportunity to join an extremely secure group, with an exciting future ahead. Key Skills Apprentice Trained Engineer in Electrical Engineering Experience of PLC Systems & Automated Machinery Understanding of PPM Processes The Role The ideal candidate will come from an engineering background and should be able to work on their own initiative, be a time served engineer with an electrical bias ideally an ONC qualification and have multiskilled manufacturing experience. On a day to day basis, you will work on a wide range of manufacturing and electrical systems, drives, packaging, conveyors and cutting machinery. The company offer a great deal of training and career development so the successful candidate will be in line to broaden their skills considerably. This is a fantastic opportunity to be part of a world-renowned group, which will lead to excellent career benefits and good technological development. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.
Varang Healthcare are looking for a hungry recruitment consultant to work for our Slough ( SL1 ) office. It is a warm desk with clients already in place as well as contracts that need to be maximized. You will also be expected to make sales calls and grow the business further on. Duties: Maintain and develop relationships with existing and new clients in order to gain a better understanding of their recruitment requirements Communicate with clients to get a clear view on their hiring needs and organizational goals. Developing a good understanding of client companies, their industry, working practices, values, culture, and environment Providing advice to both clients and candidates on contract rates, salary Providing general advice on market conditions and skill sets Attending client visits Headhunting, identifying, and approaching suitable candidates. Ability to carry out full 360 recruitment cycle to include telephone interviewing, matching technical/functional and soft skills, background checks. Agreeing contract terms and ensuring the relevant paperwork is prepared subject to senior management approval. Develop a sustainable candidate lead strategy. Obtaining feedback from all stakeholders and ensuring good communication takes place between all parties. In this role, you will be continually developed and will be given your own personal development plan so you can map your growth within the organisation Recruitment Consultant Requirements If you want to join an ambitious, but the friendly team we are now expanding and welcome applications from experienced recruitment consultants with 1+ years experience in Health and Social Care sector . This is a fast-paced environment! You will be joining a successful and expanding business, you will be supplying Temp/Contract into the care homes and social care sector. We expect a can-do attitude from our recruitment consultants and aim to provide a happy and motivating environment Experience in recruitment is a must, any understanding of nursing, healthcare, or care homes is welcomed or equivalent degree in similar field . Excellent communication skills and willingness to delight your clients and supportive to your candidates Be organised and methodical in your work Must be a team player Recruitment Consultant Benefits Great salary prospects Generous 28 days annual leave, including bank holidays High commission payable- Expected OTE £40,000 Please submit your CV or give us a call on (phone number removed) should you wish to know more about this vacancy.
Mar 23, 2026
Full time
Varang Healthcare are looking for a hungry recruitment consultant to work for our Slough ( SL1 ) office. It is a warm desk with clients already in place as well as contracts that need to be maximized. You will also be expected to make sales calls and grow the business further on. Duties: Maintain and develop relationships with existing and new clients in order to gain a better understanding of their recruitment requirements Communicate with clients to get a clear view on their hiring needs and organizational goals. Developing a good understanding of client companies, their industry, working practices, values, culture, and environment Providing advice to both clients and candidates on contract rates, salary Providing general advice on market conditions and skill sets Attending client visits Headhunting, identifying, and approaching suitable candidates. Ability to carry out full 360 recruitment cycle to include telephone interviewing, matching technical/functional and soft skills, background checks. Agreeing contract terms and ensuring the relevant paperwork is prepared subject to senior management approval. Develop a sustainable candidate lead strategy. Obtaining feedback from all stakeholders and ensuring good communication takes place between all parties. In this role, you will be continually developed and will be given your own personal development plan so you can map your growth within the organisation Recruitment Consultant Requirements If you want to join an ambitious, but the friendly team we are now expanding and welcome applications from experienced recruitment consultants with 1+ years experience in Health and Social Care sector . This is a fast-paced environment! You will be joining a successful and expanding business, you will be supplying Temp/Contract into the care homes and social care sector. We expect a can-do attitude from our recruitment consultants and aim to provide a happy and motivating environment Experience in recruitment is a must, any understanding of nursing, healthcare, or care homes is welcomed or equivalent degree in similar field . Excellent communication skills and willingness to delight your clients and supportive to your candidates Be organised and methodical in your work Must be a team player Recruitment Consultant Benefits Great salary prospects Generous 28 days annual leave, including bank holidays High commission payable- Expected OTE £40,000 Please submit your CV or give us a call on (phone number removed) should you wish to know more about this vacancy.
Job Title: Packaging Manager / Engineer - Some WFH Salary: Up to £45k pa (depending on experience) This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon as a good match to skill set and experience becomes available. Opportunity to join one of the UK's best known and most loved brands. Working as part of a cross functional team, you lead RDQ activities to complete packaging design and packaging deployment for innovation/growth projects and productivity projects across multiple geographies with an emphasis on delivering the desired consumer experience. You will independently coordinate technical work for projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks, and coordinate projects to determine appropriate packaging specification information using sampling and supplier management and pilot plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In this role, you will also develop activities such as packaging design and specifications, scale up, commissioning, etc., and plan for the effective use of resources including the use of external agencies and suppliers. To succeed in this role, you will use your understanding of equipment design and manufacturing processes to ensure that packaging specifications are determined with excellence. You will be accountable for stakeholder management and influencing decisions based on conclusions derived from the analysis and interpretation of results; develop and leverage connections both internally and with the external technical community; and create intellectual property to drive competitive advantage. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Packaging development and/or packaging deployment, ideally within fast moving consumer goods or consumer packaging goods environment Leading teams and influencing cross functional teams Planning and delivering multiple priorities Proactively identifying complex technical or business problems and creating and implementing solutions Influencing senior and cross functional stakeholders verbally and in writing, including writing technical reports Coaching and mentoring others Championing for consumer needs Technical curiosity and collaborative mindset The role will be responsible for delivering projects across multiple manufacturing sites within Europe, as well as helping to coach and mentor junior members of the Team. Our client offers an incredible range of benefits inc 50/50 home/office working, option to buy holidays and flexible working.
Mar 23, 2026
Full time
Job Title: Packaging Manager / Engineer - Some WFH Salary: Up to £45k pa (depending on experience) This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon as a good match to skill set and experience becomes available. Opportunity to join one of the UK's best known and most loved brands. Working as part of a cross functional team, you lead RDQ activities to complete packaging design and packaging deployment for innovation/growth projects and productivity projects across multiple geographies with an emphasis on delivering the desired consumer experience. You will independently coordinate technical work for projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks, and coordinate projects to determine appropriate packaging specification information using sampling and supplier management and pilot plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In this role, you will also develop activities such as packaging design and specifications, scale up, commissioning, etc., and plan for the effective use of resources including the use of external agencies and suppliers. To succeed in this role, you will use your understanding of equipment design and manufacturing processes to ensure that packaging specifications are determined with excellence. You will be accountable for stakeholder management and influencing decisions based on conclusions derived from the analysis and interpretation of results; develop and leverage connections both internally and with the external technical community; and create intellectual property to drive competitive advantage. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Packaging development and/or packaging deployment, ideally within fast moving consumer goods or consumer packaging goods environment Leading teams and influencing cross functional teams Planning and delivering multiple priorities Proactively identifying complex technical or business problems and creating and implementing solutions Influencing senior and cross functional stakeholders verbally and in writing, including writing technical reports Coaching and mentoring others Championing for consumer needs Technical curiosity and collaborative mindset The role will be responsible for delivering projects across multiple manufacturing sites within Europe, as well as helping to coach and mentor junior members of the Team. Our client offers an incredible range of benefits inc 50/50 home/office working, option to buy holidays and flexible working.
Salary: Basic Salary £30k to £40k + benefits This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. An independent premium drinks supplier has an opening for a Packaging Manager. Using their consumer understanding and experience within the industry, this premium organisation provides innovative, bespoke solutions and creates value for its customers. Their approach is governed by respect for the environment, through numerous 'green' measures that are part and parcel of their way of working. Currently, our clients core focus is on the supply of alcoholic beverages, however they are starting to expand into the soft drinks market. This a very exciting time to join a company experiencing expansion and diversification. Reporting to the Technical Manager your role will be to provide packaging technical support to the business. As Packaging Manager, you will co-ordinate the investigation and the follow-up of packaging non-conformances. You will ensure that all packaging is in accordance with its specification and meets functionality requirements. Coupled with technical skills, you must also be a friendly, approachable manager. You will manage one packaging technologist, allowing them to get on with daily tasks, and reacting to issues and events. Not only must you be capable of developing strong relationships internally, but we are looking for someone with the emotional intelligence to form lasting relationships with external stakeholders too. The candidate we seek will be able to hold suppliers to task when KPIs are not met and also introduce continuous improvement procedures. Key Responsibilities: Manage projects Perform audits of packaging suppliers manufacturing facilities and quality systems Drive continuous improvement in packaging Reduce the number of packaging non-conformance's by proactively working with suppliers on improvements Create packaging supplier quality agreements / KPIs Schedule and chair quality review meetings with suppliers Represent packaging function in the NPD meetings Work on packaging NPD and qualification Ensure supplier approval process is fully adhered to Member of the HACCP team This is a great opportunity to join a company which values its employees, one which finds tangible ways to give back to the people who contribute to their success. Please note, there will be an element of travel required in this role.
Mar 23, 2026
Full time
Salary: Basic Salary £30k to £40k + benefits This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. An independent premium drinks supplier has an opening for a Packaging Manager. Using their consumer understanding and experience within the industry, this premium organisation provides innovative, bespoke solutions and creates value for its customers. Their approach is governed by respect for the environment, through numerous 'green' measures that are part and parcel of their way of working. Currently, our clients core focus is on the supply of alcoholic beverages, however they are starting to expand into the soft drinks market. This a very exciting time to join a company experiencing expansion and diversification. Reporting to the Technical Manager your role will be to provide packaging technical support to the business. As Packaging Manager, you will co-ordinate the investigation and the follow-up of packaging non-conformances. You will ensure that all packaging is in accordance with its specification and meets functionality requirements. Coupled with technical skills, you must also be a friendly, approachable manager. You will manage one packaging technologist, allowing them to get on with daily tasks, and reacting to issues and events. Not only must you be capable of developing strong relationships internally, but we are looking for someone with the emotional intelligence to form lasting relationships with external stakeholders too. The candidate we seek will be able to hold suppliers to task when KPIs are not met and also introduce continuous improvement procedures. Key Responsibilities: Manage projects Perform audits of packaging suppliers manufacturing facilities and quality systems Drive continuous improvement in packaging Reduce the number of packaging non-conformance's by proactively working with suppliers on improvements Create packaging supplier quality agreements / KPIs Schedule and chair quality review meetings with suppliers Represent packaging function in the NPD meetings Work on packaging NPD and qualification Ensure supplier approval process is fully adhered to Member of the HACCP team This is a great opportunity to join a company which values its employees, one which finds tangible ways to give back to the people who contribute to their success. Please note, there will be an element of travel required in this role.
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 23, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Mar 22, 2026
Full time
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Senior Technical Lead - Bespoke Software Consultancy Central Bristol (Hybrid) £70,000-£80,000 Partnering with a high-growth digital consultancy SR2 are partnering with an ambitious Bristol-based software consultancy to hire a Senior Technical Lead to lead complex client projects and elevate technical excellence across the organisation. This is a high-impact leadership role where you'll shape architecture, guide delivery, mentor other technical leads, and influence technical standards company-wide. You'll balance hands-on engineering with strategic technical leadership - owning delivery while developing people and driving innovation. What you'll be doing: Taking full technical ownership of complex bespoke software projects Designing and evolving scalable, maintainable software architectures Selecting appropriate technologies, frameworks and patterns Overseeing DevOps, CI/CD pipelines and infrastructure best practices Acting as an escalation point for complex technical challenges Mentoring and developing engineers and existing tech leads Interpreting and delivering on non-functional requirements (performance, security, availability) Navigating complex stakeholder environments and constructively challenging requirements Contributing to technical pre-sales, solution design and discovery Driving innovation, including adoption of emerging technologies such as AI What they're looking for: Strong background in software engineering and solution architecture Proven experience leading complex technical projects Strong DevOps and engineering best practice mindset Experience mentoring and developing engineers Confident client-facing communicator Commercial awareness and comfort contributing to pre-sales Passion for innovation and evolving technical standards Security clearance desirable Why this role stands out: High-trust culture with strong technical autonomy Real influence on technical direction and company standards Visible leadership across multiple projects Hybrid flexibility and extensive benefits Investment in professional growth Our client and we are committed to building diverse and inclusive teams and welcome applications from individuals of all backgrounds and experiences. If this opportunity excites you, even if you don't meet every requirement, we encourage you to apply. If you're a technically credible consultant who enjoys leading engineers, shaping solutions, and unlocking innovation - this is a standout opportunity. If you're looking to work in a collaborative culture and tackle meaningful software problems, then get in touch at .
Mar 22, 2026
Full time
Senior Technical Lead - Bespoke Software Consultancy Central Bristol (Hybrid) £70,000-£80,000 Partnering with a high-growth digital consultancy SR2 are partnering with an ambitious Bristol-based software consultancy to hire a Senior Technical Lead to lead complex client projects and elevate technical excellence across the organisation. This is a high-impact leadership role where you'll shape architecture, guide delivery, mentor other technical leads, and influence technical standards company-wide. You'll balance hands-on engineering with strategic technical leadership - owning delivery while developing people and driving innovation. What you'll be doing: Taking full technical ownership of complex bespoke software projects Designing and evolving scalable, maintainable software architectures Selecting appropriate technologies, frameworks and patterns Overseeing DevOps, CI/CD pipelines and infrastructure best practices Acting as an escalation point for complex technical challenges Mentoring and developing engineers and existing tech leads Interpreting and delivering on non-functional requirements (performance, security, availability) Navigating complex stakeholder environments and constructively challenging requirements Contributing to technical pre-sales, solution design and discovery Driving innovation, including adoption of emerging technologies such as AI What they're looking for: Strong background in software engineering and solution architecture Proven experience leading complex technical projects Strong DevOps and engineering best practice mindset Experience mentoring and developing engineers Confident client-facing communicator Commercial awareness and comfort contributing to pre-sales Passion for innovation and evolving technical standards Security clearance desirable Why this role stands out: High-trust culture with strong technical autonomy Real influence on technical direction and company standards Visible leadership across multiple projects Hybrid flexibility and extensive benefits Investment in professional growth Our client and we are committed to building diverse and inclusive teams and welcome applications from individuals of all backgrounds and experiences. If this opportunity excites you, even if you don't meet every requirement, we encourage you to apply. If you're a technically credible consultant who enjoys leading engineers, shaping solutions, and unlocking innovation - this is a standout opportunity. If you're looking to work in a collaborative culture and tackle meaningful software problems, then get in touch at .
