We're hiring for an International Benefits Consultant to support our growing International Benefits team! To keep up with our growth in the UK and Ireland, we're looking for a dedicated International Benefits Consultant to join our dynamic International Benefits team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. We are recruiting for an International Benefits Consultant to increase employee engagement and provide first class customer service. We're looking for the right individual to secure new business from new and existing prospects / introducers, assisting in the delivery of NFP's business plan and objectives for profitable growth. We're looking for someone with: Excellent organisational and prioritisation skills Good time management - to effectively manage the expectations of other stakeholders regarding delivery timescales A capability of developing innovative solutions for clients using knowledge and research skills Comfortability liaising across teams to deliver solutions BA or BS degree preferred or equivalent experience Using these skills, you'll be: Taking ownership of the client relationship - both in a technical and relationship aspect Performing strategic reviews with large and key account clients Building on the relationship with the client via one on one calls and touch points throughout the year Providing an extensive knowledge of technical details, such as country specifics, policy details and products such as multinational pooling Servicing clients by responding promptly to client enquiries, in line with agreed levels of service (within 24 hours) Accurately peer reviewing reports and email wording for account managers where applicable Maintaining a good relationship with sales, to be involved with the sales process and onboarding of clients Building and maintaining a relationship with colleagues in the US, Canada, Ireland etc. as there will be an expectation to work as a team for the client Who is NFP? With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialises in helping businesses in four core areas: Insurance (helping them manage key risks) Health and safety (supporting them to create a safer workplace for their employees) Employee benefits (helping them reward their people more effectively) HR, people and talent (supporting employers and their people to thrive through changes and challenges) What you'll love about working here working in a dynamic, fast paced organisation in an exciting industry the opportunity to do globally impactful work from day one learning from industry and business line specialists with decades of experience a huge variety of projects to work on and challenges to solve our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being a rich suite of employee benefits and out of work perks The great benefits we offer: Finances It's important to know you're paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind. Matched employer pension contributions Life Assurance and Group Income Protection Lifestyle discounts for well known brands Work life balance We appreciate the importance of your life outside of work and the benefits of an effective work life balance. That's why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office. Opportunity for hybrid working Generous annual leave allowance Health and wellbeing We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing. Comprehensive Private healthcare Healthcare cash plan Additional days off throughout the year to focus on your wellbeing Charity and community work At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you'll be able to join us in making a real difference. Numerous charity fundraising challenges and events throughout the year Opportunities to volunteer and give back to the community Award winning apprenticeship programme, helping local schoolchildren take their first steps into the world of work Social It's not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally. Two large employee events every year for summer and Christmas Enjoy out of work events and socials to get to know your team better Good office locations with plenty of opportunity to socialise outside of work Inclusion and belonging We're proud holders of Insurance Business Magazine's 5 Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement. A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board Inclusive policies and procedures to ensure all of our people are treated fairly Access to Business Resource Groups that can support with multiple of key challenges NFP and You Better Together! NFP is an inclusive Equal Employment Opportunity employer.
Apr 02, 2026
Full time
We're hiring for an International Benefits Consultant to support our growing International Benefits team! To keep up with our growth in the UK and Ireland, we're looking for a dedicated International Benefits Consultant to join our dynamic International Benefits team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. We are recruiting for an International Benefits Consultant to increase employee engagement and provide first class customer service. We're looking for the right individual to secure new business from new and existing prospects / introducers, assisting in the delivery of NFP's business plan and objectives for profitable growth. We're looking for someone with: Excellent organisational and prioritisation skills Good time management - to effectively manage the expectations of other stakeholders regarding delivery timescales A capability of developing innovative solutions for clients using knowledge and research skills Comfortability liaising across teams to deliver solutions BA or BS degree preferred or equivalent experience Using these skills, you'll be: Taking ownership of the client relationship - both in a technical and relationship aspect Performing strategic reviews with large and key account clients Building on the relationship with the client via one on one calls and touch points throughout the year Providing an extensive knowledge of technical details, such as country specifics, policy details and products such as multinational pooling Servicing clients by responding promptly to client enquiries, in line with agreed levels of service (within 24 hours) Accurately peer reviewing reports and email wording for account managers where applicable Maintaining a good relationship with sales, to be involved with the sales process and onboarding of clients Building and maintaining a relationship with colleagues in the US, Canada, Ireland etc. as there will be an expectation to work as a team for the client Who is NFP? With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialises in helping businesses in four core areas: Insurance (helping them manage key risks) Health and safety (supporting them to create a safer workplace for their employees) Employee benefits (helping them reward their people more effectively) HR, people and talent (supporting employers and their people to thrive through changes and challenges) What you'll love about working here working in a dynamic, fast paced organisation in an exciting industry the opportunity to do globally impactful work from day one learning from industry and business line specialists with decades of experience a huge variety of projects to work on and challenges to solve our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being a rich suite of employee benefits and out of work perks The great benefits we offer: Finances It's important to know you're paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind. Matched employer pension contributions Life Assurance and Group Income Protection Lifestyle discounts for well known brands Work life balance We appreciate the importance of your life outside of work and the benefits of an effective work life balance. That's why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office. Opportunity for hybrid working Generous annual leave allowance Health and wellbeing We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing. Comprehensive Private healthcare Healthcare cash plan Additional days off throughout the year to focus on your wellbeing Charity and community work At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you'll be able to join us in making a real difference. Numerous charity fundraising challenges and events throughout the year Opportunities to volunteer and give back to the community Award winning apprenticeship programme, helping local schoolchildren take their first steps into the world of work Social It's not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally. Two large employee events every year for summer and Christmas Enjoy out of work events and socials to get to know your team better Good office locations with plenty of opportunity to socialise outside of work Inclusion and belonging We're proud holders of Insurance Business Magazine's 5 Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement. A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board Inclusive policies and procedures to ensure all of our people are treated fairly Access to Business Resource Groups that can support with multiple of key challenges NFP and You Better Together! NFP is an inclusive Equal Employment Opportunity employer.
Commercial, dynamic, energetic, creative, curious, pragmatic, influential, inspiring, kind. do these words describe you? If yes, then this is a fantastic opportunity to join and collaborate with like-minded HR Director superstars in the People Puzzles community. Where? Well located to Reading to support clients across the surrounding areas such as Slough, Maidenhead, Newbury and Guildford. Who are you? A highly successful CPO, CHRO, People/HR Director or Senior HR Consultant that loves to help businesses unlock their potential and drive through people solutions that change lives. You might be looking for an alternative to corporate life and are excited to work with SME businesses/entrepreneurial leaders? You possess strong technical HR skills, yet you also have a solid grasp of business concepts and naturally excel at developing and implementing business strategies that align seamlessly with People strategies. You may want more control over your working life? Perhaps you have dipped your toe into the consulting world and now you are looking to take the plunge? You love to collaborate and you are looking to join a network of like minded, commercial People Directors who are there to support each other and ultimately SME business owners. You enjoy building trusting relationships across all levels and are comfortable influencing at board level. You like your 'trusted advisor' status and have excellent stakeholder management skills. You tend to always exceed expectations and wow! You are seeking to have a more flexible work life balance with good earnings potential. You want to control how many days you work (with the earnings potential that matches it). You thrive in a fast paced environment and enjoy discovering and implementing innovative, commercially viable solutions while engaging everyone in the process. In essence, you are a catalyst for action, leveraging your intelligence, charisma, and vibrant energy to get things done. And what about us? We are an award winning fractional HR consultancy with 80+ of the UK's most trusted people experts, delivering business transformation through proven people strategies and chosen by over 1000 ambitious business leaders. Main Responsibilities Lead the delivery of HR solutions to our client businesses; business and strategic HR planning, culture change, business transformation, change management, leadership development, organisational design, D&I, wellbeing, L&D and Talent Management Full accountability for managing your portfolio of clients and working in partnership with the whole team to ensure a first class HR service is provided Work with the Regional Director and our marketing team to support the process for attracting and gaining new clients Skills & Experience Proven experience inputting into the strategic direction of the business & partnering with the Board & Senior Executive team Business consultancy skills: ability to spot opportunities and influence at all levels Ideally be CIPD (L7) qualified or equivalent A strong "people person" with a natural ability to lead teams and nurture and build relationships Credible and able to "connect" with SME business owners Autonomous, tech savvy and organised - you genuinely love and seek out new ways to work and embrace technology Commercial - you are a business person "who does HR". You see the big picture Pragmatic, you work strategically but are happy to roll your sleeves up and get stuck in A great listener, and even better at asking great questions, you'll wake up every day and think "how do I add value and do something special for my clients today?" We believe in "Team". We attract individuals who can put their energies into being part of our team and fully embrace all aspects of working as part of our local and national teams. Andy is one of our fractional People Directors, read his story here. It has allowed me to work with new tools that I hadn't previously. I have really enjoyed working with the strategic models that People Puzzles has to help businesses grow. This has enhanced my knowledge and enabled me to thrive. Network you will have access to an amazing community of People Directors who are always ready to support each other. In addition to this, we have carefully chosen strategic national partnerships that enhance our services and provide support to our People Directors. It's a win situation! CPD We provide CPD offerings and we always embrace the ethos of continuous learning and growth. Learning. We are proud of our culture. Our four core values "win/win, always passionate, still learning and be pragmatic" provide the foundation on which the culture is built. We seek individuals who are aligned with our culture and values. We have a creative marketing team that is constantly brainstorming ideas to boost awareness and generate new opportunities. Sales and business development: Our team of Regional Directors play a crucial role in assisting you in expanding your portfolio. As with any endeavour, the effort you invest directly correlates with the rewards you receive, so we encourage your active participation to make your Puzzles journey both successful and fulfilling. There is some scope for client work to be remote, although most client work is onsite so interested applicants will need to be within easy commute of all the areas listed above. If you are shortlisted you will be required to complete a behavioural assessment and a background/identity check.
Apr 02, 2026
Full time
Commercial, dynamic, energetic, creative, curious, pragmatic, influential, inspiring, kind. do these words describe you? If yes, then this is a fantastic opportunity to join and collaborate with like-minded HR Director superstars in the People Puzzles community. Where? Well located to Reading to support clients across the surrounding areas such as Slough, Maidenhead, Newbury and Guildford. Who are you? A highly successful CPO, CHRO, People/HR Director or Senior HR Consultant that loves to help businesses unlock their potential and drive through people solutions that change lives. You might be looking for an alternative to corporate life and are excited to work with SME businesses/entrepreneurial leaders? You possess strong technical HR skills, yet you also have a solid grasp of business concepts and naturally excel at developing and implementing business strategies that align seamlessly with People strategies. You may want more control over your working life? Perhaps you have dipped your toe into the consulting world and now you are looking to take the plunge? You love to collaborate and you are looking to join a network of like minded, commercial People Directors who are there to support each other and ultimately SME business owners. You enjoy building trusting relationships across all levels and are comfortable influencing at board level. You like your 'trusted advisor' status and have excellent stakeholder management skills. You tend to always exceed expectations and wow! You are seeking to have a more flexible work life balance with good earnings potential. You want to control how many days you work (with the earnings potential that matches it). You thrive in a fast paced environment and enjoy discovering and implementing innovative, commercially viable solutions while engaging everyone in the process. In essence, you are a catalyst for action, leveraging your intelligence, charisma, and vibrant energy to get things done. And what about us? We are an award winning fractional HR consultancy with 80+ of the UK's most trusted people experts, delivering business transformation through proven people strategies and chosen by over 1000 ambitious business leaders. Main Responsibilities Lead the delivery of HR solutions to our client businesses; business and strategic HR planning, culture change, business transformation, change management, leadership development, organisational design, D&I, wellbeing, L&D and Talent Management Full accountability for managing your portfolio of clients and working in partnership with the whole team to ensure a first class HR service is provided Work with the Regional Director and our marketing team to support the process for attracting and gaining new clients Skills & Experience Proven experience inputting into the strategic direction of the business & partnering with the Board & Senior Executive team Business consultancy skills: ability to spot opportunities and influence at all levels Ideally be CIPD (L7) qualified or equivalent A strong "people person" with a natural ability to lead teams and nurture and build relationships Credible and able to "connect" with SME business owners Autonomous, tech savvy and organised - you genuinely love and seek out new ways to work and embrace technology Commercial - you are a business person "who does HR". You see the big picture Pragmatic, you work strategically but are happy to roll your sleeves up and get stuck in A great listener, and even better at asking great questions, you'll wake up every day and think "how do I add value and do something special for my clients today?" We believe in "Team". We attract individuals who can put their energies into being part of our team and fully embrace all aspects of working as part of our local and national teams. Andy is one of our fractional People Directors, read his story here. It has allowed me to work with new tools that I hadn't previously. I have really enjoyed working with the strategic models that People Puzzles has to help businesses grow. This has enhanced my knowledge and enabled me to thrive. Network you will have access to an amazing community of People Directors who are always ready to support each other. In addition to this, we have carefully chosen strategic national partnerships that enhance our services and provide support to our People Directors. It's a win situation! CPD We provide CPD offerings and we always embrace the ethos of continuous learning and growth. Learning. We are proud of our culture. Our four core values "win/win, always passionate, still learning and be pragmatic" provide the foundation on which the culture is built. We seek individuals who are aligned with our culture and values. We have a creative marketing team that is constantly brainstorming ideas to boost awareness and generate new opportunities. Sales and business development: Our team of Regional Directors play a crucial role in assisting you in expanding your portfolio. As with any endeavour, the effort you invest directly correlates with the rewards you receive, so we encourage your active participation to make your Puzzles journey both successful and fulfilling. There is some scope for client work to be remote, although most client work is onsite so interested applicants will need to be within easy commute of all the areas listed above. If you are shortlisted you will be required to complete a behavioural assessment and a background/identity check.
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
Apr 02, 2026
Full time
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
About Our Client: Our client who are a leading construction contractor with a strong reputation for delivering high-quality, complex projects within the construction sector. With an expanding portfolio of work growing with the Ministry of Defence (MOD) and Defence Infrastructure Organisation (DIO), they are seeking an experienced Design Manager with a background in managing MOD or DIO projects to join our clients team. Key Responsibilities: Lead the design process for MOD or DIO construction projects, from initial concept through to final implementation. Collaborate closely with project managers, engineers, contractors, and external design consultants to ensure the successful delivery of projects. Develop, maintain, and manage design programmes and budgets, ensuring the design process aligns with project schedules and financial targets. Ensure designs meet the high standards required for MOD/DIO projects, including compliance with relevant regulations, quality standards, and security requirements. Manage and review design documentation, ensuring accuracy, quality, and full compliance with MOD and DIO guidelines. Act as the main point of contact for all design-related matters, providing expert guidance to both internal teams and external stakeholders. Monitor the performance of design teams and external consultants, ensuring that projects stay on track and meet all contractual and regulatory obligations. Identify potential design risks and issues early on, working proactively with the team to resolve them before they impact project timelines or costs. Lead design reviews and approvals, ensuring compliance with MOD/DIO requirements and relevant technical standards. Coordinate design handover processes, ensuring smooth transition from design to construction phase. Required Skills & Experience: Proven experience as a Design Manager within the construction industry, with a focus on Defence or MOD projects. Strong knowledge of the MOD/DIO processes, requirements, and regulations. Extensive experience managing design teams and collaborating with multidisciplinary professionals across large-scale construction projects. In-depth understanding of design management processes, including RIBA stages, building regulations, and NEC contract frameworks. Experience in managing design budgets, schedules, and stakeholder relationships. Strong communication and leadership skills, with the ability to engage effectively with both internal and external stakeholders. A relevant degree in architecture, engineering, or a related discipline. Chartership status with a recognized institution (e.g., RICS, RIBA, or ICE) is highly desirable but not essential. Benefits: Competitive salary and comprehensive benefits package. Opportunities for career development and professional advancement. Collaborative and supportive working environment. Healthcare, pension schemes, and other employee perks. How to Apply: If you have the experience and expertise in managing design for MOD or DIO projects and are looking for a challenging new role, we would love to hear from you! Please submit your CV and a cover letter detailing your experience and suitability for the role to
Apr 02, 2026
Full time
About Our Client: Our client who are a leading construction contractor with a strong reputation for delivering high-quality, complex projects within the construction sector. With an expanding portfolio of work growing with the Ministry of Defence (MOD) and Defence Infrastructure Organisation (DIO), they are seeking an experienced Design Manager with a background in managing MOD or DIO projects to join our clients team. Key Responsibilities: Lead the design process for MOD or DIO construction projects, from initial concept through to final implementation. Collaborate closely with project managers, engineers, contractors, and external design consultants to ensure the successful delivery of projects. Develop, maintain, and manage design programmes and budgets, ensuring the design process aligns with project schedules and financial targets. Ensure designs meet the high standards required for MOD/DIO projects, including compliance with relevant regulations, quality standards, and security requirements. Manage and review design documentation, ensuring accuracy, quality, and full compliance with MOD and DIO guidelines. Act as the main point of contact for all design-related matters, providing expert guidance to both internal teams and external stakeholders. Monitor the performance of design teams and external consultants, ensuring that projects stay on track and meet all contractual and regulatory obligations. Identify potential design risks and issues early on, working proactively with the team to resolve them before they impact project timelines or costs. Lead design reviews and approvals, ensuring compliance with MOD/DIO requirements and relevant technical standards. Coordinate design handover processes, ensuring smooth transition from design to construction phase. Required Skills & Experience: Proven experience as a Design Manager within the construction industry, with a focus on Defence or MOD projects. Strong knowledge of the MOD/DIO processes, requirements, and regulations. Extensive experience managing design teams and collaborating with multidisciplinary professionals across large-scale construction projects. In-depth understanding of design management processes, including RIBA stages, building regulations, and NEC contract frameworks. Experience in managing design budgets, schedules, and stakeholder relationships. Strong communication and leadership skills, with the ability to engage effectively with both internal and external stakeholders. A relevant degree in architecture, engineering, or a related discipline. Chartership status with a recognized institution (e.g., RICS, RIBA, or ICE) is highly desirable but not essential. Benefits: Competitive salary and comprehensive benefits package. Opportunities for career development and professional advancement. Collaborative and supportive working environment. Healthcare, pension schemes, and other employee perks. How to Apply: If you have the experience and expertise in managing design for MOD or DIO projects and are looking for a challenging new role, we would love to hear from you! Please submit your CV and a cover letter detailing your experience and suitability for the role to
A digital consultancy in Bristol is looking for an experienced Senior Technical Consultant for a hybrid role that allows up to two remote days a week. The successful candidate will engage in technical pre-sales and advisory, solution definition, and commercial growth. The role requires strong skills in leading client-facing technical activities and designing innovative solutions. A solid understanding of multiple technology stacks, including C#, .NET, JavaScript, and Azure Cloud, is essential. This position offers a salary of £70,000-£80,000 depending on experience.
Apr 02, 2026
Full time
A digital consultancy in Bristol is looking for an experienced Senior Technical Consultant for a hybrid role that allows up to two remote days a week. The successful candidate will engage in technical pre-sales and advisory, solution definition, and commercial growth. The role requires strong skills in leading client-facing technical activities and designing innovative solutions. A solid understanding of multiple technology stacks, including C#, .NET, JavaScript, and Azure Cloud, is essential. This position offers a salary of £70,000-£80,000 depending on experience.
Job Title: International Technical Sales Manager Salary: Negotiable / Commensurate with experience Our globally recognised client is currently recruiting an International Equipment Sales Professional to work closely with the Managing Director. Ideal Candidate Profile International sales experience of high-speed processing machinery. An engineering background and technical qualification coupled with technical and application experience. Highly advantageous would be: Experience and knowledge of the printing industry, and preferably print finishing and/or book binding. Experience of paper processing equipment; some understanding of how such machinery is designed and functions is required. Ability to create detailed and accurate sales proposals for complex, customised systems. Is energetic and resourceful. The successful candidate will be a good communicator through telephone, e mail, face to face contact and/or PowerPoint presentations, able to negotiate diplomatically at all levels and build confidence. Enjoys (and has experience of) foreign travel, ideally in a business context, and is available to travel as may be required to visit customers, vendors and exhibitions around the world. Can deliver sales training and communicate confidently and clearly with customers and suppliers about our product's capabilities. Please supply CV in Word rather than PDF. This position has now been filled, but it is left on our website for similar vacancies that may interest you. To apply for any active vacancy, please contact the relevant department head: Head of Packaging Recruitment - Greg Nelson (), Head of Print Recruitment - Neil Pearson (), Head Paper Recruitment - Gary Young (). For board level, account management and all other sales vacancies, please email your CV and let our specialist consultants liaise with you.
Apr 02, 2026
Full time
Job Title: International Technical Sales Manager Salary: Negotiable / Commensurate with experience Our globally recognised client is currently recruiting an International Equipment Sales Professional to work closely with the Managing Director. Ideal Candidate Profile International sales experience of high-speed processing machinery. An engineering background and technical qualification coupled with technical and application experience. Highly advantageous would be: Experience and knowledge of the printing industry, and preferably print finishing and/or book binding. Experience of paper processing equipment; some understanding of how such machinery is designed and functions is required. Ability to create detailed and accurate sales proposals for complex, customised systems. Is energetic and resourceful. The successful candidate will be a good communicator through telephone, e mail, face to face contact and/or PowerPoint presentations, able to negotiate diplomatically at all levels and build confidence. Enjoys (and has experience of) foreign travel, ideally in a business context, and is available to travel as may be required to visit customers, vendors and exhibitions around the world. Can deliver sales training and communicate confidently and clearly with customers and suppliers about our product's capabilities. Please supply CV in Word rather than PDF. This position has now been filled, but it is left on our website for similar vacancies that may interest you. To apply for any active vacancy, please contact the relevant department head: Head of Packaging Recruitment - Greg Nelson (), Head of Print Recruitment - Neil Pearson (), Head Paper Recruitment - Gary Young (). For board level, account management and all other sales vacancies, please email your CV and let our specialist consultants liaise with you.
Senior Mobile Messaging Deliverability Consultant United Kingdom Bloomreach is building the world's premieragentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. What challenge awaits you? As subject matter expert you will be visible to our sales and product organization and will provide regular feedback which would help Bloomreach become best in class for Mobile Messaging Channels. Our omni-channel messaging capability is a key component of our platform and enables Bloomreach to deliver personalized experiences for end customers. It's important you'll understand how our customers are working with data and how it contributes to reaching their business outcomes. Without data, there is no personalisation, so keeping the reliability and scalability of the solution is a must. Your job will be to: Provide market insights to the product teams to drive the roadmap strategy Position the best solution in mobile messaging area to the prospect / customer need Have intimate knowledge of local SMS compliance rules and requirements for successful customer enablement. Onboard USA and Canada customers on to Short Codes/10DLC/TFN for SMS/MMS campaigns and ensure SMS best practices are followed. Coordinate and communicate with internal stakeholders (engineering, design, product marketing, product research, client-facing teams, partnership teams) from both the business & technical side. Create and maintain a consistent voice in the area of mobile messaging across the whole organization Write clear and concise documents to support new and existing products Work collaboratively with cross-functional teams to ensure that you help deliver on their goals Conduct content audits and analyze user feedback to identify areas for improvement You have the following experience and qualities: Professional experience In-depth Knowledge of SMS and MMS as well as TCPA, CTIA, TCR & CWTA compliance Intimate knowledge on how to onboard USA and Canada customers on to Short Codes/10DLC/TFN for SMS/MMS campaigns Excellent understanding of OTT Messaging Channels (WhatsApp, FBM, RCS/GBM, ABM, Viber, KakaoTalk, Line) Experience of vendor management and commercial negotiations Have the confidence to support Pre-Sales and Post Sales engagements Exposure to Vendor Contract management and billing conflict resolution Keen eye for data - analytical skills & the ability to use data to generate actionable insights and leverage those insights to achieve goals set for the product Manage the end-to-end Customer Onboarding process Ability to delivering Product Training Sessions Tech savviness - the ability to understand a product that is heavily built around databases and omni-channel messaging in mind Experience in product management for a messaging or software company is an advantage, but not required Adaptable and flexible - Willing to explore new technologies, new business models, willingness to grow as a person Determined - The ability to make difficult decisions and trade-offs and follow through Communication skills - Motivation and willingness to handle difficult situations and being able to talk to customers, internal stakeholders and partner organizations Independence and self-organization to navigate you through ambiguous situations, being able to prioritize the right things to work on, while juggling multiple projects in different stages of maturity We are looking for a candidate who has the following experience: In-depth Knowledge of SMS & MMS Broad understanding of OTT Messaging Channels (WhatsApp, FBM, RCS/GBM, ABM, Viber, KakaoTalk, Line) Experience in Vendor Management Commercial Negotiation Contract Management New Account Creation Customer Onboarding CTIA & CWTA compliance TCPA Compliance Delivering Product Training More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Apr 02, 2026
Full time
Senior Mobile Messaging Deliverability Consultant United Kingdom Bloomreach is building the world's premieragentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. What challenge awaits you? As subject matter expert you will be visible to our sales and product organization and will provide regular feedback which would help Bloomreach become best in class for Mobile Messaging Channels. Our omni-channel messaging capability is a key component of our platform and enables Bloomreach to deliver personalized experiences for end customers. It's important you'll understand how our customers are working with data and how it contributes to reaching their business outcomes. Without data, there is no personalisation, so keeping the reliability and scalability of the solution is a must. Your job will be to: Provide market insights to the product teams to drive the roadmap strategy Position the best solution in mobile messaging area to the prospect / customer need Have intimate knowledge of local SMS compliance rules and requirements for successful customer enablement. Onboard USA and Canada customers on to Short Codes/10DLC/TFN for SMS/MMS campaigns and ensure SMS best practices are followed. Coordinate and communicate with internal stakeholders (engineering, design, product marketing, product research, client-facing teams, partnership teams) from both the business & technical side. Create and maintain a consistent voice in the area of mobile messaging across the whole organization Write clear and concise documents to support new and existing products Work collaboratively with cross-functional teams to ensure that you help deliver on their goals Conduct content audits and analyze user feedback to identify areas for improvement You have the following experience and qualities: Professional experience In-depth Knowledge of SMS and MMS as well as TCPA, CTIA, TCR & CWTA compliance Intimate knowledge on how to onboard USA and Canada customers on to Short Codes/10DLC/TFN for SMS/MMS campaigns Excellent understanding of OTT Messaging Channels (WhatsApp, FBM, RCS/GBM, ABM, Viber, KakaoTalk, Line) Experience of vendor management and commercial negotiations Have the confidence to support Pre-Sales and Post Sales engagements Exposure to Vendor Contract management and billing conflict resolution Keen eye for data - analytical skills & the ability to use data to generate actionable insights and leverage those insights to achieve goals set for the product Manage the end-to-end Customer Onboarding process Ability to delivering Product Training Sessions Tech savviness - the ability to understand a product that is heavily built around databases and omni-channel messaging in mind Experience in product management for a messaging or software company is an advantage, but not required Adaptable and flexible - Willing to explore new technologies, new business models, willingness to grow as a person Determined - The ability to make difficult decisions and trade-offs and follow through Communication skills - Motivation and willingness to handle difficult situations and being able to talk to customers, internal stakeholders and partner organizations Independence and self-organization to navigate you through ambiguous situations, being able to prioritize the right things to work on, while juggling multiple projects in different stages of maturity We are looking for a candidate who has the following experience: In-depth Knowledge of SMS & MMS Broad understanding of OTT Messaging Channels (WhatsApp, FBM, RCS/GBM, ABM, Viber, KakaoTalk, Line) Experience in Vendor Management Commercial Negotiation Contract Management New Account Creation Customer Onboarding CTIA & CWTA compliance TCPA Compliance Delivering Product Training More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Senior Technical Consultant Central Bristol (Hybrid - 1-2 remote days per week after probation) Full-time (37.5 hours per week) £70,000-£80,000 DOE The Opportunity We're partnering with a growing, forward-thinking digital consultancy in Bristol to appoint an experienced Senior Technical Consultant on a permanent basis. This is a high-impact, client-facing role combining technical leadership, consultancy, and pre-sales expertise. As Senior Technical Consultant, you will operate at the intersection of technology, consultancy, and commercial growth. You will be responsible for Technical Pre-Sales & Advisory, Solution Definition & Innovation, Consultancy & Discovery, Estimation & Proposal Support. Essential skills and experience- Significant experience in a client-facing technical leadership role (e.g. Technical Lead, Solution Architect, Technical Consultant). Demonstrable experience leading technical pre-sales activities, including solution definition and estimation. Strong advisory presence with the ability to influence senior stakeholders. Excellent communication and stakeholder management skills. Proven experience designing and documenting innovative technical solutions. Background in running discoveries, audits, or structured technical assessments. Collaborative mindset-comfortable challenging and validating ideas with peers. Broad exposure to multiple technology stacks and sectors. Strong awareness of emerging technologies and industry trends Tech Stack- C# and .NET JavaScript/TypeScript HTML and CSS React, Next.js Azure Cloud Microsoft SQL Server Apply now for immediate consideration to Annie Waller at Roc Search- We welcome applications from people of all backgrounds, experiences, and perspectives - and we're committed to creating an inclusive workplace where everyone can thrive.
Apr 02, 2026
Full time
Senior Technical Consultant Central Bristol (Hybrid - 1-2 remote days per week after probation) Full-time (37.5 hours per week) £70,000-£80,000 DOE The Opportunity We're partnering with a growing, forward-thinking digital consultancy in Bristol to appoint an experienced Senior Technical Consultant on a permanent basis. This is a high-impact, client-facing role combining technical leadership, consultancy, and pre-sales expertise. As Senior Technical Consultant, you will operate at the intersection of technology, consultancy, and commercial growth. You will be responsible for Technical Pre-Sales & Advisory, Solution Definition & Innovation, Consultancy & Discovery, Estimation & Proposal Support. Essential skills and experience- Significant experience in a client-facing technical leadership role (e.g. Technical Lead, Solution Architect, Technical Consultant). Demonstrable experience leading technical pre-sales activities, including solution definition and estimation. Strong advisory presence with the ability to influence senior stakeholders. Excellent communication and stakeholder management skills. Proven experience designing and documenting innovative technical solutions. Background in running discoveries, audits, or structured technical assessments. Collaborative mindset-comfortable challenging and validating ideas with peers. Broad exposure to multiple technology stacks and sectors. Strong awareness of emerging technologies and industry trends Tech Stack- C# and .NET JavaScript/TypeScript HTML and CSS React, Next.js Azure Cloud Microsoft SQL Server Apply now for immediate consideration to Annie Waller at Roc Search- We welcome applications from people of all backgrounds, experiences, and perspectives - and we're committed to creating an inclusive workplace where everyone can thrive.
Job Title: Sales Executive - USA-LA based This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Overview A customer-facing role responsible for developing business in new markets and where appropriate growing market share in existing markets. Developing the sales strategy to ensure the business is most effective in achieving targets for business growth and revenue in all key regions across the Print & Packaging offering as well as seeking opportunities for creative services. Accountabilities To drive the business development activities for the offering in the allocated countries, taking responsibility for all commercial aspects of any successful pitch and implementation. Undertake activity for other markets when appropriate. To lead as appropriate or support business development activities and to assist as required in incremental growth opportunities with existing clients. To play an active role in identifying and following through on opportunities to develop the service offering. Required to deliver the target and budget numbers with agreed levels of profitability. Duties and responsibilities Develop and lead new business activity, to grow revenue in line with our annualised budgets and our strategic business plans Ensure that we are included on RFQ activity to achieve sales targets and growth expectations. Achieve agreed sales targets ensuring EBITDA and turnover targets met. Ensure that we maintain the agreed gross profit ratios for all existing and new business and to review on 6 month basis Customer gross profit performance and recommend action where appropriate To manage effectively and efficiently all set up costs, setting clear budgets in line with targets and ensuring sound commercial usage of resources. To develop our business relationship with customers to enable us to grow our value proposition and service offering Assist in the development of the company value proposition To sell our full value proposition and service offering to all major customer targets Lead and implement the Key Account Strategy and Key Account Plans KAP for the defined Accounts and ensure that they are relevant and up to date and reviewed every 6 months Provide leadership to the Sales and customer services team by ensuring the necessary disciplines are in place around maximising customer visits, contact reports and that internal review meetings are taking place at the agreed frequency. Ensure the Sales and Business Development organisation remains fully abreast of the organisations global technical capabilities. Maintain awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position. Develop and control budget to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements. Monitor competitive landscape to ensure that the business maintains and develops its competitive position. Work with the Sales Director to co-ordinate activities and maximise value. To report activity each month to the Sales Director. Keeping information concerning assigned accounts up to date in the current CRM system (at present SalesForce) Key Skills Highly experienced in ensuring participation in RFQ processes within a range of consumer markets. Strong proven ability of creating, developing and managing multi level customer relationships. Track record in new business pitches, account management and customer care Understanding/experience of artwork and pre-press workflows for packaging Relevant experience and client relationships in the Consumer Packaged Goods industry with a track record of selling in this environment at senior level Strong customer-facing skills - presenting the company in a professional and knowledgeable manner Strong negotiating skills and experience To apply for this vacancy fill in the form below. The following fields are required.
Apr 02, 2026
Full time
Job Title: Sales Executive - USA-LA based This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Overview A customer-facing role responsible for developing business in new markets and where appropriate growing market share in existing markets. Developing the sales strategy to ensure the business is most effective in achieving targets for business growth and revenue in all key regions across the Print & Packaging offering as well as seeking opportunities for creative services. Accountabilities To drive the business development activities for the offering in the allocated countries, taking responsibility for all commercial aspects of any successful pitch and implementation. Undertake activity for other markets when appropriate. To lead as appropriate or support business development activities and to assist as required in incremental growth opportunities with existing clients. To play an active role in identifying and following through on opportunities to develop the service offering. Required to deliver the target and budget numbers with agreed levels of profitability. Duties and responsibilities Develop and lead new business activity, to grow revenue in line with our annualised budgets and our strategic business plans Ensure that we are included on RFQ activity to achieve sales targets and growth expectations. Achieve agreed sales targets ensuring EBITDA and turnover targets met. Ensure that we maintain the agreed gross profit ratios for all existing and new business and to review on 6 month basis Customer gross profit performance and recommend action where appropriate To manage effectively and efficiently all set up costs, setting clear budgets in line with targets and ensuring sound commercial usage of resources. To develop our business relationship with customers to enable us to grow our value proposition and service offering Assist in the development of the company value proposition To sell our full value proposition and service offering to all major customer targets Lead and implement the Key Account Strategy and Key Account Plans KAP for the defined Accounts and ensure that they are relevant and up to date and reviewed every 6 months Provide leadership to the Sales and customer services team by ensuring the necessary disciplines are in place around maximising customer visits, contact reports and that internal review meetings are taking place at the agreed frequency. Ensure the Sales and Business Development organisation remains fully abreast of the organisations global technical capabilities. Maintain awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position. Develop and control budget to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements. Monitor competitive landscape to ensure that the business maintains and develops its competitive position. Work with the Sales Director to co-ordinate activities and maximise value. To report activity each month to the Sales Director. Keeping information concerning assigned accounts up to date in the current CRM system (at present SalesForce) Key Skills Highly experienced in ensuring participation in RFQ processes within a range of consumer markets. Strong proven ability of creating, developing and managing multi level customer relationships. Track record in new business pitches, account management and customer care Understanding/experience of artwork and pre-press workflows for packaging Relevant experience and client relationships in the Consumer Packaged Goods industry with a track record of selling in this environment at senior level Strong customer-facing skills - presenting the company in a professional and knowledgeable manner Strong negotiating skills and experience To apply for this vacancy fill in the form below. The following fields are required.
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As Team Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers, and Solutions Consultants across all customer segments. This role is pivotal in ensuring Cognism is not only implemented - but fully embedded, adopted, and delivering measurable commercial impact. You will orchestrate technical delivery, workflow adoption, and solution design to ensure customers achieve tangible ROI. By combining operational leadership with commercial awareness, you will transform Customer Success into a proactive, value-driven function that strengthens retention, expansion, and long-term partnership. YOUR CHALLENGES & OPPORTUNITIES Lead a Specialist Function - Build, coach, and develop a high-performing, multi-disciplinary team. Create clarity in role accountability while ensuring seamless collaboration across Training, Integration, and Solutions expertise. Orchestrate Customer Value - Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time-to-value and increasing long-term platform stickiness. Drive Retention Through Measurable Impact - Embed structured value frameworks aligned to Joint Business Plans and Customer Decision Cycles. Proactively identify risk across technical integrations, adoption gaps, and solution misalignment - and intervene early. Elevate Operational Excellence - Design scalable delivery models appropriate for SMB, Mid-Market, and Enterprise complexity. Standardise best practices across onboarding, integration validation, and advanced solution design. Strengthen Cross-Functional Impact - Partner closely with Sales, Product, Revenue Operations, and Marketing to ensure alignment from pre-sale solution design through post-sale optimisation. Provide structured insight into churn drivers, expansion signals, and product feedback. Build the Future of Specialist-Led CS - Evolve the function from reactive support to proactive value orchestration. Continuously refine processes, performance metrics, and capability frameworks to improve scalability and commercial impact. OUR EXPECTATIONS Proven Leadership Experience - Demonstrated experience leading specialist, technical, or implementation-focused customer teams within a SaaS or high-growth B2B environment. Customer Lifecycle Expertise - Strong understanding of onboarding, adoption, integration, and value realisation models - with a track record of influencing retention or NRR outcomes. Commercial Acumen - Comfortable operating in a revenue-focused environment, understanding how adoption, integration quality, and solution design directly impact renewal and expansion. Analytical & Data-Driven - Able to interpret customer performance data, identify trends, and translate insight into action. Cross-Functional Influence - Confident collaborating with Sales, Product, Engineering, and RevOps - aligning multiple stakeholders without direct authority. Coaching & Talent Development - Passionate about developing people, building structured career pathways, and driving performance through clarity and accountability. Agile in a Scale-Up - Adaptable, resourceful, and energised by building structure within a fast-moving, high-growth environment. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Apr 02, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As Team Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers, and Solutions Consultants across all customer segments. This role is pivotal in ensuring Cognism is not only implemented - but fully embedded, adopted, and delivering measurable commercial impact. You will orchestrate technical delivery, workflow adoption, and solution design to ensure customers achieve tangible ROI. By combining operational leadership with commercial awareness, you will transform Customer Success into a proactive, value-driven function that strengthens retention, expansion, and long-term partnership. YOUR CHALLENGES & OPPORTUNITIES Lead a Specialist Function - Build, coach, and develop a high-performing, multi-disciplinary team. Create clarity in role accountability while ensuring seamless collaboration across Training, Integration, and Solutions expertise. Orchestrate Customer Value - Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time-to-value and increasing long-term platform stickiness. Drive Retention Through Measurable Impact - Embed structured value frameworks aligned to Joint Business Plans and Customer Decision Cycles. Proactively identify risk across technical integrations, adoption gaps, and solution misalignment - and intervene early. Elevate Operational Excellence - Design scalable delivery models appropriate for SMB, Mid-Market, and Enterprise complexity. Standardise best practices across onboarding, integration validation, and advanced solution design. Strengthen Cross-Functional Impact - Partner closely with Sales, Product, Revenue Operations, and Marketing to ensure alignment from pre-sale solution design through post-sale optimisation. Provide structured insight into churn drivers, expansion signals, and product feedback. Build the Future of Specialist-Led CS - Evolve the function from reactive support to proactive value orchestration. Continuously refine processes, performance metrics, and capability frameworks to improve scalability and commercial impact. OUR EXPECTATIONS Proven Leadership Experience - Demonstrated experience leading specialist, technical, or implementation-focused customer teams within a SaaS or high-growth B2B environment. Customer Lifecycle Expertise - Strong understanding of onboarding, adoption, integration, and value realisation models - with a track record of influencing retention or NRR outcomes. Commercial Acumen - Comfortable operating in a revenue-focused environment, understanding how adoption, integration quality, and solution design directly impact renewal and expansion. Analytical & Data-Driven - Able to interpret customer performance data, identify trends, and translate insight into action. Cross-Functional Influence - Confident collaborating with Sales, Product, Engineering, and RevOps - aligning multiple stakeholders without direct authority. Coaching & Talent Development - Passionate about developing people, building structured career pathways, and driving performance through clarity and accountability. Agile in a Scale-Up - Adaptable, resourceful, and energised by building structure within a fast-moving, high-growth environment. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 02, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 02, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Apr 02, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
CRM Automation Specialist Job Ref: 3471 Division, Department: CU Corporate Services Limited (CUCS), Marketing - Web and Digital Marketing Salary: Competitive starting salary range from £35,574 up to £40,435 per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered Mode: Permanent, Full Time Do you have a passion for CRM automation and creating personalised, data driven experiences? We're looking for a CRM Automation Specialist to help transform how we engage with students and deliver seamless, omni channel journeys across the student lifecycle. As the technical lead for CRM marketing automation, working closely with creative campaign teams and technical product owners. You will design and optimise automated journeys in Salesforce Marketing Cloud, leveraging tools like Journey Builder, Email Studio, Automation Studio, and SQL to deliver the right message at the right time. You will use engaging content, behavioural triggers, and segmentation to drive recruitment, conversion, and retention, while ensuring compliance with data governance and GDPR. With direct involvement in this role, you will champion best practices, troubleshoot workflows, and explore advanced features like Salesforce Einstein to enhance campaign performance. Key Responsibilities Build and optimise automated journeys across the student lifecycle. Drive personalisation strategies using CRM data and behavioural insights. Maintain and enhance CRM workflows for accuracy and reliability. Integrate CRM activity across channels (SMS, web, events) for a seamless experience. Support data governance and compliance initiatives. Provide technical guidance to stakeholders and translate complex CRM capabilities into actionable solutions. Our Successful Candidate You will be educated to degree level (or significant work experience in a similar role) in a related area. A qualification in data analysis, marketing technology, or digital communications and/or a salesforce certification (e.g., Marketing Cloud Email Specialist, Marketing Cloud Consultant).would be advantageous. You will have significant experience in CRM administration/configuration within Salesforce or another enterprise-level CRM/Marketing automation platform. Experience of using Salesforce Einstein would be desirable. Your previous work experience will include designing and optimizing multi-channel, personalized journeys aligned to contact strategies. You will be confident in working with complex data sets, segmentation and behavioral triggers, analysing performance and applying insights to improve outcomes. You will also have experience of using SQL, AMPScript, HTML or similar tools for automation of marketing campaigns. You will have the ability to collaborate across teams and communicate with technical and non-technical stakeholders. Experience of working in a Further Education or Higher Education sector would be advantageous. Closing Date - 9/04/2026
Apr 02, 2026
Full time
CRM Automation Specialist Job Ref: 3471 Division, Department: CU Corporate Services Limited (CUCS), Marketing - Web and Digital Marketing Salary: Competitive starting salary range from £35,574 up to £40,435 per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered Mode: Permanent, Full Time Do you have a passion for CRM automation and creating personalised, data driven experiences? We're looking for a CRM Automation Specialist to help transform how we engage with students and deliver seamless, omni channel journeys across the student lifecycle. As the technical lead for CRM marketing automation, working closely with creative campaign teams and technical product owners. You will design and optimise automated journeys in Salesforce Marketing Cloud, leveraging tools like Journey Builder, Email Studio, Automation Studio, and SQL to deliver the right message at the right time. You will use engaging content, behavioural triggers, and segmentation to drive recruitment, conversion, and retention, while ensuring compliance with data governance and GDPR. With direct involvement in this role, you will champion best practices, troubleshoot workflows, and explore advanced features like Salesforce Einstein to enhance campaign performance. Key Responsibilities Build and optimise automated journeys across the student lifecycle. Drive personalisation strategies using CRM data and behavioural insights. Maintain and enhance CRM workflows for accuracy and reliability. Integrate CRM activity across channels (SMS, web, events) for a seamless experience. Support data governance and compliance initiatives. Provide technical guidance to stakeholders and translate complex CRM capabilities into actionable solutions. Our Successful Candidate You will be educated to degree level (or significant work experience in a similar role) in a related area. A qualification in data analysis, marketing technology, or digital communications and/or a salesforce certification (e.g., Marketing Cloud Email Specialist, Marketing Cloud Consultant).would be advantageous. You will have significant experience in CRM administration/configuration within Salesforce or another enterprise-level CRM/Marketing automation platform. Experience of using Salesforce Einstein would be desirable. Your previous work experience will include designing and optimizing multi-channel, personalized journeys aligned to contact strategies. You will be confident in working with complex data sets, segmentation and behavioral triggers, analysing performance and applying insights to improve outcomes. You will also have experience of using SQL, AMPScript, HTML or similar tools for automation of marketing campaigns. You will have the ability to collaborate across teams and communicate with technical and non-technical stakeholders. Experience of working in a Further Education or Higher Education sector would be advantageous. Closing Date - 9/04/2026
Solution Consultant - Direct Tax Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? We're looking for a Solution Consultant, to join our growing European team. The Solution Consultant is a key part of our sales process. This role requires the technical knowledge and experience to discuss complex tax issues facing multinationals today with a particular focus on the EMEA region. The specialist should understand the day-to-day challenges facing companies in complying with local and global compliance and reporting obligations, and be able to discuss client's reporting processes, tax technology needs, providing insight on how to improve and implement processes and technology to resolve challenges. The Solution Consultant is also responsible in helping to shape the direction of the Direct Tax products by communicating market needs to the Product Marketing team. The successful candidate will be working with colleagues around the globe on exciting initiatives in a growth environment. About the Role As a Solution Consultant, you will: Represent ONESOURCE Direct Tax solutions, including ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, to all levels of potential customers in the finance and tax teams of global companies. Manage multiple customer prospects, actively identify process issues and support the sales team in developing proposals and customer business cases to establish a 'win' in the overall sales process. Lead solution demonstrations, presenting value proposition and aligning solutions to the customers' business needs. Communicate through multiple channels, including phone calls, virtual and onsite presentations. Responsible for drawing on the appropriate skills in the areas of Tax compliance and reporting, business processes, and business operations throughout the sales process. Take responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing a trusted advisor relationship with client stakeholders in order to help create client champions and advocates. Be a product expert for the Direct Tax solutions, focusing on ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, and working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap. Responsible for producing and maintaining demo data to present different use cases based on customer needs, develop scripts and product documentations. Support the preparation of technical resources for the Sales teams to use, deliver product/service enhancement presentations, trainings to sales teams on industry and product updates. Work closely with the Sales team to achieve sales targets. Work with Marketing and the Sales team on activities including white papers, webinars, events and conferences to drive new opportunities. Work closely with Product Marketing to identify industry trends, collect feedback from the field, evaluate capability enhancements and validate business cases for future development. About You To be our Solution Consultant, you will likely have/be: Extensive experience in Financial /Tax reporting and compliance, within a Big 4 accounting firm and/or multi-national corporation having 'hands on' tax experience. Knowledge of Financial reporting regulations and Tax regulations affecting global organisations (eg IFRS reporting, Global Minimum Tax requirements). Preferably experience of managing reporting and compliance for global organisations. Preferably experience of using solutions to manage reporting processes (eg Statutory Reporting or Tax Provision solution). A dynamic presenter and quick thinker, experienced in presenting with the personal gravitas, ability to articulate the value proposition, as it relates to each prospect's unique critical reporting issues. Customer oriented approach with strong skills in negotiation, complex problem solving and conflict management. Highly entrepreneurial and ability to work across multiple teams/parts of the organisation. Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances. Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions. A Bachelor's degree and professional qualification in accounting or tax. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Apr 02, 2026
Full time
Solution Consultant - Direct Tax Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? We're looking for a Solution Consultant, to join our growing European team. The Solution Consultant is a key part of our sales process. This role requires the technical knowledge and experience to discuss complex tax issues facing multinationals today with a particular focus on the EMEA region. The specialist should understand the day-to-day challenges facing companies in complying with local and global compliance and reporting obligations, and be able to discuss client's reporting processes, tax technology needs, providing insight on how to improve and implement processes and technology to resolve challenges. The Solution Consultant is also responsible in helping to shape the direction of the Direct Tax products by communicating market needs to the Product Marketing team. The successful candidate will be working with colleagues around the globe on exciting initiatives in a growth environment. About the Role As a Solution Consultant, you will: Represent ONESOURCE Direct Tax solutions, including ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, to all levels of potential customers in the finance and tax teams of global companies. Manage multiple customer prospects, actively identify process issues and support the sales team in developing proposals and customer business cases to establish a 'win' in the overall sales process. Lead solution demonstrations, presenting value proposition and aligning solutions to the customers' business needs. Communicate through multiple channels, including phone calls, virtual and onsite presentations. Responsible for drawing on the appropriate skills in the areas of Tax compliance and reporting, business processes, and business operations throughout the sales process. Take responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing a trusted advisor relationship with client stakeholders in order to help create client champions and advocates. Be a product expert for the Direct Tax solutions, focusing on ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, and working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap. Responsible for producing and maintaining demo data to present different use cases based on customer needs, develop scripts and product documentations. Support the preparation of technical resources for the Sales teams to use, deliver product/service enhancement presentations, trainings to sales teams on industry and product updates. Work closely with the Sales team to achieve sales targets. Work with Marketing and the Sales team on activities including white papers, webinars, events and conferences to drive new opportunities. Work closely with Product Marketing to identify industry trends, collect feedback from the field, evaluate capability enhancements and validate business cases for future development. About You To be our Solution Consultant, you will likely have/be: Extensive experience in Financial /Tax reporting and compliance, within a Big 4 accounting firm and/or multi-national corporation having 'hands on' tax experience. Knowledge of Financial reporting regulations and Tax regulations affecting global organisations (eg IFRS reporting, Global Minimum Tax requirements). Preferably experience of managing reporting and compliance for global organisations. Preferably experience of using solutions to manage reporting processes (eg Statutory Reporting or Tax Provision solution). A dynamic presenter and quick thinker, experienced in presenting with the personal gravitas, ability to articulate the value proposition, as it relates to each prospect's unique critical reporting issues. Customer oriented approach with strong skills in negotiation, complex problem solving and conflict management. Highly entrepreneurial and ability to work across multiple teams/parts of the organisation. Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances. Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions. A Bachelor's degree and professional qualification in accounting or tax. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Senior SuccessFactors Employee Central and Time Management Consultant As a Senior Consultant within Capgemini's leading and award winning SuccessFactors Practice, you will have the responsibility of working on complex, large scale SuccessFactors Employee Central and Time Management implementations across a range of high profile clients. You will have experience managing teams in large multi stream global projects and managing business process design and transformation across SuccessFactors implementations. This role offers the chance to work and collaborate with highly skilled teams across our Global Capgemini Group and play a pivotal role in designing innovative solutions for our clients. As part of the role, you will have access to enhance your consulting, functional and technical skills, through Capgemini learning and development, and the latest industry recognised certifications. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000+ SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). These checks are a requirement for all roles. Your Role Design, implement, and optimise advanced SAP SuccessFactors solutions with deep expertise in Employee Central, Time Off, and Time Tracking, ensuring robust, compliant, and scalable global time management processes that meet complex organisational needs. Lead and mentor high performing consulting teams, driving excellence in delivery through blended onshore/offshore models, establishing quality standards, and supporting knowledge growth in EC and Time Management capability areas. Provide strategic guidance to clients on SAP SuccessFactors best practices, including configuration of Time Off, Time Profiles, Absence Management, Time Recording, Valuation Rules, and Workforce Scheduling integrations, while remaining fully aligned with the evolving SuccessFactors Time Management roadmap and new innovations. Shape and contribute to pre sales and solutioning activities, supporting RFP responses, proposing tailored EC and Time Management architectures, and delivering compelling, expert level demonstrations that showcase the value and flexibility of SuccessFactors Time solutions. Proactively build and strengthen strong relationships across Capgemini, client stakeholders, and technology partners, fostering collaboration, trust, and continuous improvement opportunities across HR and time related processes. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Outstanding communication and stakeholder management skills, able to deliver high quality presentations, solution demonstrations, and design recommendations to senior client leaders and project sponsors. Strong commitment to continuous learning and innovation, consistently staying current with the latest SAP SuccessFactors Employee Central, Time Off, Time Tracking, and platform enhancements. Extensive hands on delivery experience, including 3 4 full end to end implementations of Employee Central and Time Off, and 2 3 implementations of Timesheets or Time Tracking, covering complex global requirements, integrations, and compliance considerations. Practical experience with legacy and emerging SAP time solutions, including previous exposure to CATS (Cross Application Time Sheets) and/or recent hands on experience with Consolidated Time Recording, enabling informed guidance on transition paths and architectural impacts. Proven capability in pre sales and solution advisory, effectively articulating the business value of SuccessFactors EC and Time Management solutions to guide clients through HR transformation decisions. Passion for developing consulting talent, mentoring junior team members, promoting knowledge sharing, and contributing to capability development across the wider SAP practice. Familiarity with complementary SAP experience technologies, such as Qualtrics and SAP Work Zone, with a strong understanding of how they enhance the overall digital employee experience when integrated with SuccessFactors. Passionate to work with our clients advising them on how to get the most out of their SAP technologies. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: declare they have a disability, and meet the minimum essential criteria for the role. Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work life balance. Our hybrid first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 02, 2026
Full time
Senior SuccessFactors Employee Central and Time Management Consultant As a Senior Consultant within Capgemini's leading and award winning SuccessFactors Practice, you will have the responsibility of working on complex, large scale SuccessFactors Employee Central and Time Management implementations across a range of high profile clients. You will have experience managing teams in large multi stream global projects and managing business process design and transformation across SuccessFactors implementations. This role offers the chance to work and collaborate with highly skilled teams across our Global Capgemini Group and play a pivotal role in designing innovative solutions for our clients. As part of the role, you will have access to enhance your consulting, functional and technical skills, through Capgemini learning and development, and the latest industry recognised certifications. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000+ SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). These checks are a requirement for all roles. Your Role Design, implement, and optimise advanced SAP SuccessFactors solutions with deep expertise in Employee Central, Time Off, and Time Tracking, ensuring robust, compliant, and scalable global time management processes that meet complex organisational needs. Lead and mentor high performing consulting teams, driving excellence in delivery through blended onshore/offshore models, establishing quality standards, and supporting knowledge growth in EC and Time Management capability areas. Provide strategic guidance to clients on SAP SuccessFactors best practices, including configuration of Time Off, Time Profiles, Absence Management, Time Recording, Valuation Rules, and Workforce Scheduling integrations, while remaining fully aligned with the evolving SuccessFactors Time Management roadmap and new innovations. Shape and contribute to pre sales and solutioning activities, supporting RFP responses, proposing tailored EC and Time Management architectures, and delivering compelling, expert level demonstrations that showcase the value and flexibility of SuccessFactors Time solutions. Proactively build and strengthen strong relationships across Capgemini, client stakeholders, and technology partners, fostering collaboration, trust, and continuous improvement opportunities across HR and time related processes. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Outstanding communication and stakeholder management skills, able to deliver high quality presentations, solution demonstrations, and design recommendations to senior client leaders and project sponsors. Strong commitment to continuous learning and innovation, consistently staying current with the latest SAP SuccessFactors Employee Central, Time Off, Time Tracking, and platform enhancements. Extensive hands on delivery experience, including 3 4 full end to end implementations of Employee Central and Time Off, and 2 3 implementations of Timesheets or Time Tracking, covering complex global requirements, integrations, and compliance considerations. Practical experience with legacy and emerging SAP time solutions, including previous exposure to CATS (Cross Application Time Sheets) and/or recent hands on experience with Consolidated Time Recording, enabling informed guidance on transition paths and architectural impacts. Proven capability in pre sales and solution advisory, effectively articulating the business value of SuccessFactors EC and Time Management solutions to guide clients through HR transformation decisions. Passion for developing consulting talent, mentoring junior team members, promoting knowledge sharing, and contributing to capability development across the wider SAP practice. Familiarity with complementary SAP experience technologies, such as Qualtrics and SAP Work Zone, with a strong understanding of how they enhance the overall digital employee experience when integrated with SuccessFactors. Passionate to work with our clients advising them on how to get the most out of their SAP technologies. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: declare they have a disability, and meet the minimum essential criteria for the role. Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work life balance. Our hybrid first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Managing Consultant - Public Services - Solution Architecture We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as a Solution Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping UK Public Servicesand tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Consulting experience, leading Architecture and development teams through end-to-end solutions for complex client challenges in the UK Public Services sector. Proven record of contributing to business development and working to sales targets forlarge UK central government contracts (£1m+ contract value size). You have an established network of senior stakeholders inthe sector, with a proven ability to nurture and expand relationships Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration) You've worked on the Application side of the tech stack, then moved into Solution architecture. Strong familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate) Skilled at building trusted relationships with senior stakeholders You've managed teams of developers and technical colleagues While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Apr 02, 2026
Full time
Managing Consultant - Public Services - Solution Architecture We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as a Solution Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping UK Public Servicesand tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Consulting experience, leading Architecture and development teams through end-to-end solutions for complex client challenges in the UK Public Services sector. Proven record of contributing to business development and working to sales targets forlarge UK central government contracts (£1m+ contract value size). You have an established network of senior stakeholders inthe sector, with a proven ability to nurture and expand relationships Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration) You've worked on the Application side of the tech stack, then moved into Solution architecture. Strong familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate) Skilled at building trusted relationships with senior stakeholders You've managed teams of developers and technical colleagues While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Job Title: Packaging Specialist - Poland This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would certainly be in your interest to email your CV, as a Word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This Polish manufacturer seeks an experienced packaging technologist for a 1 year contract. Development of new packaging: development of new packaging that will be produced in or for the plant, in line with market needs, as required by Category Development (development of a new shape, from the first artistic design to the mock up, and subsequent industrialisation). Technical management of packaging components: management of the technical and commercial approval related to the introduction of any new packaging component variant in the plant. Global expertise in packaging materials: need for global knowledge/competence in the field of packaging materials, concepts and production, and concerning filling technologies, equipment, and environmental impact. Lead packaging projects in the assigned production site or across several sites. Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx). Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.
Apr 02, 2026
Full time
Job Title: Packaging Specialist - Poland This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would certainly be in your interest to email your CV, as a Word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This Polish manufacturer seeks an experienced packaging technologist for a 1 year contract. Development of new packaging: development of new packaging that will be produced in or for the plant, in line with market needs, as required by Category Development (development of a new shape, from the first artistic design to the mock up, and subsequent industrialisation). Technical management of packaging components: management of the technical and commercial approval related to the introduction of any new packaging component variant in the plant. Global expertise in packaging materials: need for global knowledge/competence in the field of packaging materials, concepts and production, and concerning filling technologies, equipment, and environmental impact. Lead packaging projects in the assigned production site or across several sites. Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx). Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.
If you are an experienced Recruitment Consultant looking for a new challenge in Leicester, we have a fantastic opportunity to work for a successful and forward-thinking agency. Working for a specialist Engineering Agency, you will have a very warm desk to run, with 80% of your work actually called in. The emphasis here is on providing a true consultative approach and being a specialist in the Engineering market. Job Function To work as a 360 Recruitment Consultant To maximise sales and grow your desk Resource and interview suitable candidates Write job descriptions and job adverts New Business Development Provide outstanding customer service to both clients and candidates Grow your network of candidates and clients Person Specification Experienced Recruitment Consultant, preferably with Engineering or Technical experience Proven background in sales Hungry and motivated for success Able to work in a pressurised environment Qualifications Educated to A-level standard Job Details Position: Engineering Recruitment Consultant Type: Full-time Benefits The company offers a great benefits package with a generous basic salary and commission structure. How to Apply Please ensure you enter the correct e-mail address, as this is used to identify you within our application process and for correspondence. Apply Here Recruitment Pursuits Ltd is dedicated to connecting the best candidates with the best companies. Our focus is on delivering what the recruitment sector deserves.
Apr 02, 2026
Full time
If you are an experienced Recruitment Consultant looking for a new challenge in Leicester, we have a fantastic opportunity to work for a successful and forward-thinking agency. Working for a specialist Engineering Agency, you will have a very warm desk to run, with 80% of your work actually called in. The emphasis here is on providing a true consultative approach and being a specialist in the Engineering market. Job Function To work as a 360 Recruitment Consultant To maximise sales and grow your desk Resource and interview suitable candidates Write job descriptions and job adverts New Business Development Provide outstanding customer service to both clients and candidates Grow your network of candidates and clients Person Specification Experienced Recruitment Consultant, preferably with Engineering or Technical experience Proven background in sales Hungry and motivated for success Able to work in a pressurised environment Qualifications Educated to A-level standard Job Details Position: Engineering Recruitment Consultant Type: Full-time Benefits The company offers a great benefits package with a generous basic salary and commission structure. How to Apply Please ensure you enter the correct e-mail address, as this is used to identify you within our application process and for correspondence. Apply Here Recruitment Pursuits Ltd is dedicated to connecting the best candidates with the best companies. Our focus is on delivering what the recruitment sector deserves.
We are now seeking an Associate Consultant or Consultant to join our Digital Forensics and Incident Response team in London. In this role you will provide technical expertise and consultative solutions in the field of Digital Forensics, Incident Response, Cyber Security and eDiscovery for our clients. Our clients include Law Firms, Fortune 500 multi-nationals, and Government/Law Enforcement. You will be expected to be a technical lead on cases for our regional and international Discovery & Data Insights teams (DFIR/Legal Technologies/Data Analytics) as well as working closely with our Cyber Response and Crisis Management divisions as well as our Investigations teams. In addition, you will support the business development effort for the department contributing subject matter expertise in articles, presentations and marketing campaigns. Tasks and Responsibilities Provide forensic/incident response consultancy and expertise in data collections, investigative/analysis & cyber security services to our clients To support our Investigation teams across regions To provide high quality deliverables to our clients in a timely and efficient manner To ensure work is defensible and to an evidential standard as appropriate for tasks To provide expert testimony in court as and when required To be innovative and creative showing initiative in bringing teams together To anticipate client needs and continually strive for ways to work efficiently To respond to potential enquiries and convert these into sales leads and proposals To actively engage in business development and marketing Must be available for international travel (up to 25% of time) Knowledge and Experience Essential Previous, demonstrable, technical computer forensics experience for cyber incident response and investigations. Thorough understanding of best practice procedures (NPCC, NIST, ISO17025) evidence handling, computer systems and tools of the trade Thorough understanding of both the MITRE ATT&CK and Cyber Kill chain framework, network topology and EDR solutions Previous expert understanding of multiple operating systems, particularly Microsoft and Linux infrastructure and networking systems, both on-premise and in the cloud, as well as dedicated cloud services such as Microsoft 365, Azure, AWS and Google Workspace Previous expert and practical use of common computer forensic tools for imaging and analysis (for example, Logicube Falcon, Velociraptor, EnCase, FTK, Nuix, X-Ways, Axiom, IEF, Blacklight, Kali, WinFE, DEFT, Cellebrite, XRY) Expertise in PowerShell scripting, Bash scripts, Python, SQL and data wrangling for log analysis Established track record for performing forensic collections, involvement in incident response and digital investigations alongside maintaining detailed contemporaneous notes Production of expert reports and witness statements Experience in performing mobile device forensics Providing client-facing communications & consultative services Preferred Wide understanding of programming/scripting skills Presentation skills Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
Apr 02, 2026
Full time
We are now seeking an Associate Consultant or Consultant to join our Digital Forensics and Incident Response team in London. In this role you will provide technical expertise and consultative solutions in the field of Digital Forensics, Incident Response, Cyber Security and eDiscovery for our clients. Our clients include Law Firms, Fortune 500 multi-nationals, and Government/Law Enforcement. You will be expected to be a technical lead on cases for our regional and international Discovery & Data Insights teams (DFIR/Legal Technologies/Data Analytics) as well as working closely with our Cyber Response and Crisis Management divisions as well as our Investigations teams. In addition, you will support the business development effort for the department contributing subject matter expertise in articles, presentations and marketing campaigns. Tasks and Responsibilities Provide forensic/incident response consultancy and expertise in data collections, investigative/analysis & cyber security services to our clients To support our Investigation teams across regions To provide high quality deliverables to our clients in a timely and efficient manner To ensure work is defensible and to an evidential standard as appropriate for tasks To provide expert testimony in court as and when required To be innovative and creative showing initiative in bringing teams together To anticipate client needs and continually strive for ways to work efficiently To respond to potential enquiries and convert these into sales leads and proposals To actively engage in business development and marketing Must be available for international travel (up to 25% of time) Knowledge and Experience Essential Previous, demonstrable, technical computer forensics experience for cyber incident response and investigations. Thorough understanding of best practice procedures (NPCC, NIST, ISO17025) evidence handling, computer systems and tools of the trade Thorough understanding of both the MITRE ATT&CK and Cyber Kill chain framework, network topology and EDR solutions Previous expert understanding of multiple operating systems, particularly Microsoft and Linux infrastructure and networking systems, both on-premise and in the cloud, as well as dedicated cloud services such as Microsoft 365, Azure, AWS and Google Workspace Previous expert and practical use of common computer forensic tools for imaging and analysis (for example, Logicube Falcon, Velociraptor, EnCase, FTK, Nuix, X-Ways, Axiom, IEF, Blacklight, Kali, WinFE, DEFT, Cellebrite, XRY) Expertise in PowerShell scripting, Bash scripts, Python, SQL and data wrangling for log analysis Established track record for performing forensic collections, involvement in incident response and digital investigations alongside maintaining detailed contemporaneous notes Production of expert reports and witness statements Experience in performing mobile device forensics Providing client-facing communications & consultative services Preferred Wide understanding of programming/scripting skills Presentation skills Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.