17 jobs found

Service Coordinator Hours: Monday to Friday, 08 00 Location: Wakefield, WF2 £28,000 - £32,000 This is not just a job it s a mission-critical role in a 24/7 service-based business where failure is not an option . Clients are demanding, and we share their pain . Every call is an opportunity to deliver excellence not an inconvenience, but the reason we exist . We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front. There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations. Job Responsibilities: Coordinate and manage 5 mobile engineers across the North Central region Schedule urgent and planned works, ensuring no delays, no excuses Be the first point of contact for clients professional, positive, and proactive Manage strict deadlines , tight budgets , and high expectations Work closely with purchasing and sales teams we are one team, one goal Ensure site surveys , quotations , and installations are completed on time Handle credit checks , supplier coordination , and subcontractor management Constantly reschedule resources to meet shifting priorities Deliver smooth project execution from start to finish Service Repair Coordination : Reactive scheduling, urgent client support, engineer dispatch PPM Coordination : Planned maintenance, quoting, supplier liaison, profitability tracking Client Communication : Clear, confident, and always positive Commercial Awareness : Protecting and enhancing margin on every transaction Experience required: Proven experience in reactive and planned project coordination Experience leading a team Strong organisational skills and commercial acumen A natural instinct for customer care Ready to lead, deliver, and make a difference? Apply now and become part of a company where every second counts and every action matters . INDLEE

We are looking for an FM Scheduler to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, FM Scheduler Monday to Friday/ 40 hours Temporary (possibility to go permanent) 17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a FM Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a FM Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.

Job Title: Assistant Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join the team located in Birmingham . Role Summary: Manage and support the FMC (Facilities Management co-ordinators) ensuring rotas and work task are completed Ensure all vendors deliver services in line with the contractual obligations and expectations Resolve any supplier issues directly with nominated vendors Assist / develop a working BCP solution with the CBRE and client team Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels Notate and report all findings in a monthly report Raise Purchase Orders on JDE and process / endorse client invoicing Ensure a working escalation process is in place and establish a rota for call outs with the team Escalate any emergencies connected with the facilities or equipment Principle point of contact for Colleagues in the London sites Liaise with FM vendors regarding service visits with assistance from the security Team Ensure office equipment is working and has sufficient supplies Office inspections, recording any faults Carry out cleaning audits in conjunction with the cleaning Vendor Assist in keeping FM Location Operational Manual and Playbooks up to date Ensure a professional and courteous working relationship is maintained with the Landlords and their representatives in both buildings Responsibility for the continual development of the FMC Setting of targets and training for the FMC Ensure that all vendors passes are returned and that NDA's are completed and filed Manage client expectations around cover for events and specific requirements, ensuring that all stakeholders are informed and that actions and responsibilities are fully understood by all Identify any service shortfalls Ensure that all PPM's are carried out as scheduled Manage the stock room, including stock levels Manage the outsourced postal / courier service Experience Required: Strong proven experience in an FM or related services environment Responsible for multiple services at site level Good knowledge of Facilities Management SLA's / KPI's Experience in dealing with suppliers / contractors IT literate - Microsoft packages Good understanding of FM service contracts and negotiations Strong communicator with confident oral and written skills Good administration skills with an eye for detail Strong customer service ethic Team player mind-set Ability to work to pressured deadlines and take on challenges when required

We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.

Help Desk Coordinator - Be the Heart of Our Operations! Location: Based in Halesowen Days/hours of work: Monday to Friday - 8:30am to 5:00pm (30 minute lunch break) Pay rate: 13.22 per hour Temporary to permanent opportunity Ready to make an impact? We're looking for a dynamic Help Desk Coordinator to join our growing team. If you thrive in a fast-paced environment, love solving problems, and enjoy keeping things running smoothly, this is your chance to shine! What You'll Do: Be the first point of contact for reactive breakdowns and keep our systems updated. Coordinate engineers and subcontractors for PPM, reactive works, and quoted jobs. Manage purchase orders and source materials to keep projects on track. Chase quotes, monitor KPIs, and ensure deadlines are met with precision. Prepare quotations and insightful weekly reports. Keep Job Logic and customer portals up to date. Join our out-of-hours callout rota for extra responsibility. Support the office with general admin and assist colleagues when needed. What We're Looking For: A proactive problem-solver with excellent organisational skills. Strong communicator who can build great relationships internally and externally. Ability to work under pressure and meet deadlines. Previous experience in a service or engineering environment is a bonus! Why You'll Love Working Here: Be part of a supportive, collaborative team. Opportunities for career growth and development. Make a real difference in improving efficiency and profitability. Apply Today with your CV! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join Our Client as a Facilities & Maintenance Manager Based from Swindon, Supporting a Premium, Design-Focused Retailer Location: Swindon Office with UK multi-site travel Salary: Competitive + excellent benefits package Contract: Full-time, Permanent Are you an experienced Facilities & Maintenance professional who takes pride in creating safe, well-run and inspiring environments? Our client is a premium, design-focused retailer known for exceptional quality, craftsmanship and thoughtful attention to detail. Based from their Swindon Office, this is a hands-on, multi-site role where you ll take full responsibility for facilities and maintenance across a national estate, including two warehouse sites and retail stores throughout the UK. You ll balance structured planned maintenance with fast-paced reactive problem solving, while leading a small in-house team and managing trusted external contractors. Why Should You Join Our Client? Competitive salary with a comprehensive benefits package Generous holiday allowance, increasing with long service Life assurance and company sick pay Enhanced maternity and paternity leave Perkbox wellbeing hub and retail discounts Discounted gym membership and cycle to work scheme Your birthday off, plus additional paid leave for key life events Two paid volunteer days each year Generous staff discounts on premium products Ongoing training workshops and development opportunities A supportive, values-driven culture focused on doing the right thing, together Your Role As Facilities & Maintenance Manager, you will: Take ownership of day-to-day maintenance across warehouse and retail environments, ensuring sites remain safe, compliant and operational Plan, schedule and deliver effective planned preventative maintenance (PPM) programmes Coordinate and prioritise reactive maintenance requests across multiple locations Ensure all building systems (HVAC, fire alarms, electrical, plumbing, etc.) are compliant and fully operational Carry out regular site inspections to identify risks, hazards and maintenance requirements Maintain accurate asset registers, service records, safety documentation and compliance logs Ensure all incidents reportable under RIDDOR are reported within required timeframes Line manage a team of 6 people, including the Health & Safety Co-ordinator, Maintenance Technician and Housekeeping Supervisor, including workload planning, performance support and development Manage and monitor external contractors and service providers, ensuring high standards, compliance and value for money Foster a proactive, solutions-focused team culture Manage and control the facilities and maintenance budget, identifying cost efficiencies and continuous improvements Oversee purchasing of maintenance supplies, equipment and contracted services Who Are We Looking For? Proven experience in multi-site facilities or maintenance management, within retail, warehouse or distribution environments Strong working knowledge of building services, property maintenance and statutory compliance Sound understanding of health & safety legislation including PUWER, LOLER and COSHH NEBOSH National General Certificate (or equivalent) essential IOSH Managing Safely and/or NVQ Level 3 5 in Facilities Management or Engineering Maintenance desirable Experience leading in-house teams and managing external contractors Highly organised with strong planning and prioritisation skills Confident communicator, able to build effective relationships at all levels Practical, hands-on and calm under pressure Full UK driving licence with willingness to travel when required across UK sites Ready to Take the Next Step? This is an excellent opportunity to join a premium, design-focused retailer, based from Swindon, where your expertise will have a genuine impact on safety, compliance and the quality of working environments nationwide. To apply or for a confidential discussion, click apply now or contact Francine at 4Front Recruitment on (phone number removed) .

Role Summary This Workplace experience role combines front-of-house reception duties with operational support for facilities management. The successful candidate will be the first point of contact for visitors and staff, while also playing a key role in maintaining the safety, functionality, and efficiency of the London environment. This position is ideal for someone looking to grow within facilities management while maintaining a strong customer service presence. Key Responsibilities Serve as the primary point of contact for all visitors, ensuring a professional and welcoming experience. Manage switchboard operations, directing calls and messages appropriately. Maintain a clean, organized, and presentable reception area at all times. Coordinate meeting room bookings, set-ups, and AV support as required. Handle incoming and outgoing mail, courier services, and deliveries. Maintain visitor logs and issue access passes in line with security protocols. Support internal communications and announcements for campus-wide updates. Conduct daily walkthroughs of the premises to identify and report maintenance issues. Assist with coordination of planned and reactive maintenance activities. Issuing of Security passes - ensuring that the correct data has been recorded and placed on tracker Conduct weekly security pass audits Monitor and replenish stock levels of office supplies, cleaning products, and first aid kits. Support compliance with health & safety regulations, including fire safety checks, risk assessments, and incident reporting. Liaise with external contractors, vendors, and service providers to ensure timely and quality service delivery. PPM Schedule Management Client reporting Event Management - start to end PO Management Assist with space planning, office moves, and minor furniture installations. Maintain accurate records of maintenance logs, service reports, and compliance documentation. Support sustainability initiatives and waste management practices across the site.

Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this permanent position. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. The ideal candidate should have experience in Office Administration and have good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.

SF Recruitment is currently recruiting for a Planning Coordinator to be based with one of their key clients in Burton on Trent. The role will be office based working Monday to Friday 8 to 5pm. My client is looking for someone ideally with some previous planning/project experience, no matter how much, alongside excellent administration skills. You will be responsible for managing a key account for the business alongside some smaller accounts too. Typical duties will include: - To be the first point of business contact for client Helpdesk teams and internal engineering teams, for the planning and scheduling of jobs (PPM, remedial and reactive). - To receive and process all client helpdesk calls and email queries by monitoring the Helpdesk mail box and contract specific dedicated mailboxes. - To respond in a timely manner to jobs raised and quotes requested, ensuring contract KPIs and SLAs are met, e.g. job response, job closure, paperwork requirements and job costings. - To use the company planning tool to plan and schedule jobs ensuring an efficient use of engineer skills and job process. - Prioritise numerous tasks and continuously monitor the progress of works whilst communicating any delays to the relevant people. - Liaise, via email and telephone, with engineers, subcontractors, and clients to manage and plan workload. - Collating quotes for costed works. - Update job financials for invoicing on job completion ready for finance processing. - Maintain accurate records and process paperwork in a timely manner to ensure PPM compliance and client SLAs are met. If you are organised, used to managing a varied workload and enjoy the planning side of things - this could be the perfect role for you!

Pump and Drainage Coordinator 28-30k Uxbridge Do you have knowledge of pump and drainage systems within a property maintenance or facilities environment. Or do you have experience working within facilities management or reactive maintenance? Our client is busy and now requires an experienced person to manage pump and drainage repairs through planned and reactive maintenance. You will be the main point of contact for a team of Engineers, internal management and clients. Monday to Friday 9-5.30pm, parking is available. The role Coordinate all pump and drainage repairs as well as emergency works Ensure all works are completed within set timescales and issue works completion reports Act as a key point of contact between engineers and clients Prepare and issue PPM quotes and renewals Adaptable with can do approach What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions

PPM Coordinator/Scheduler Salary: Up to £31,000 per annum (depending on experience) Department: Customer Service Location: Office Based Hours: Monday to Friday 08 30 (40 hours per week) The Opportunity We are recruiting an experienced and highly organised PPM Administrator to join our fast-paced Customer Service and Service Delivery team. This is a vital role supporting the client base, ensuring seamless coordination between customers, engineers, suppliers, and internal departments. This position is ideal for a proactive, detail-oriented administrator who thrives in a busy environment, enjoys problem-solving, and is passionate about delivering excellent customer aftercare. Reporting to the Service Desk Manager / PPM Lead, you will work closely with all departments to ensure service levels, SLAs, and customer expectations are consistently met. Key Responsibilities Processing quotes for remedial works and planned preventative maintenance (PPM) Logging, booking, scheduling, and closing PPM and remedial calls Coordinating and scheduling engineers workloads throughout the day Monitoring engineer attendance and SLA compliance Processing RAMS, permits, and customer portals Raising purchase orders with suppliers and third parties Escalating customer complaints when required Supporting invoicing, orders, quotes, and email communications Attending meetings and training sessions as required Key Skills & Attributes Excellent organisational and time-management skills Ability to work independently with minimal supervision Strong attention to detail and good numeracy skills Flexible, adaptable, and able to work under pressure Comfortable working to deadlines and prioritising workload Professional communication skills at all levels Essential Experience & Requirements Proven experience in an administrative or coordination role Ability to manage multiple tasks in a fast-paced environment Strong customer service skills Excellent written and verbal communication Confident IT user with strong keyboard skills Team player with initiative and a proactive attitude Full UK Driving Licence Desirable Experience Experience within a Customer Service, Helpdesk, or Service Desk environment Experience coordinating engineers or field-based teams across the UK Familiarity with CRM systems such as CASH Mentor (or similar) Experience processing invoices and purchase orders What s on Offer Competitive salary up to £31,000 Stable, office-based role Supportive and professional working environment Opportunity to develop within a growing service-led business

Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.

Service Coordinator Birmingham £27,500 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.

Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment

Here at Zeta Compliance Services , we re seeking a consummate and highly competent administrator who will sit in the role of Compliance Administration Support Coordinator , based on site at King College Hospital , London, within their Estate Department. You will play a critical support role in ensuring the Zetasafe water safety software systems adhere to all statutory, mandatory, and internal water safety and hygiene standards. This position is vital for patient and staff safety by maintaining meticulous records, coordinating compliance activities, and providing administrative support to the Water Safety Group (WSG) and the Responsible/Authorised Person for water. What you receive for joining us: We re offering a salary between £29,500 and £35,500 per annum , depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare and be provided with an employee assistance programme, including a 24/7 mental health helpline, to support your wellbeing. You ll work a 37.75-hour week and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Maintain and manage ZetaSafe and associated water compliance records, ensuring all documentation (Legionella test results, temperature monitoring, servicing reports, risk assessments) is accurate, up to date, auditable, and fully logged, tracked, and filed Support KCH Estates by preparing comprehensive compliance reports, collating relevant documentation, and ensuring remedial actions from audits, risk assessments, or sample failures are logged, monitored, escalated, and completed within required timescales Coordinate Planned Preventative Maintenance (PPM) schedules for internal technicians and external contractors, acting as the central point of contact for water compliance queries, scheduling, and operational coordination Manage procurement of laboratory water sampling and analysis services, ensuring correct sample collection and submission procedures are followed, and process, track, and reconcile related invoices and purchase orders Generate regular and ad-hoc compliance reports for the Contracts Manager, assist with internal and external audits, and provide administrative support during investigations into water safety Can you show experience in some of these areas: Proven experience in a busy administrative or compliance support role, with strong organisational skills, high attention to detail, and accuracy in all work Demonstrated experience maintaining detailed record-keeping systems and databases, with the ability to manage information efficiently and reliably Excellent IT proficiency, particularly in MS Excel, Word, and Outlook, used confidently in a fast-paced working environment Strong written and verbal communication skills, with the ability to liaise professionally with clinical staff, estates teams, and external contractors Proactive and self-motivated, able to work independently to deadlines while handling confidential and sensitive information appropriately Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Broughton. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions