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ppm co ordinator
The Resourcing Team
Service Coordinator
The Resourcing Team Flackwell Heath, Buckinghamshire
Service Co-ordinator Job Summary To arrange, plan, monitor and coordinate field engineer activities and maximise engineer utilisation and deliver against KPI based revenue and activity targets. First line contact for customers reactive call outs and preventative maintenance and remedial scheduling, to promote a high level of customer service and commercial awareness at all times. Principal Responsibilities Scheduling Preventative Maintenance visits. Scheduling of Reactive Calls & Revisits (where required). Scheduling of Remedial Works (Post PPM & Reactive visits). Liaising with customers and engineers to maximize the productivity of the scheduling activities and deliver high quality customer service. Taking frontline calls from customers, being the initial point of contact and resolving the customers query. Ensuring all visits are booked efficiently in accordance with company procedures, maximizing engineer utilization and efficiencies. Ensuring customer KPI s met whenever practicable and if not liaise with customers in a timely fashion accordingly. Work across the team and regions in managing national and key accounts as necessary to provide a seamless service. Ensuring that engineering data received from handheld devices is professional and compliant. Managing/scheduling sub-contractors to ensure they are aware of /comply to company standards delivering required services in a professional and timely manner Raising subcontract orders in line with company procedures. Assisting with maintaining the service management database. Tracking work completion and the return of worksheets/reports from Engineers, supplying full and accurate information to other departments as required eg accounts. Job holders will be required to undertake additional training to improve their commercial and technical competencies over time as requested.
Mar 09, 2026
Full time
Service Co-ordinator Job Summary To arrange, plan, monitor and coordinate field engineer activities and maximise engineer utilisation and deliver against KPI based revenue and activity targets. First line contact for customers reactive call outs and preventative maintenance and remedial scheduling, to promote a high level of customer service and commercial awareness at all times. Principal Responsibilities Scheduling Preventative Maintenance visits. Scheduling of Reactive Calls & Revisits (where required). Scheduling of Remedial Works (Post PPM & Reactive visits). Liaising with customers and engineers to maximize the productivity of the scheduling activities and deliver high quality customer service. Taking frontline calls from customers, being the initial point of contact and resolving the customers query. Ensuring all visits are booked efficiently in accordance with company procedures, maximizing engineer utilization and efficiencies. Ensuring customer KPI s met whenever practicable and if not liaise with customers in a timely fashion accordingly. Work across the team and regions in managing national and key accounts as necessary to provide a seamless service. Ensuring that engineering data received from handheld devices is professional and compliant. Managing/scheduling sub-contractors to ensure they are aware of /comply to company standards delivering required services in a professional and timely manner Raising subcontract orders in line with company procedures. Assisting with maintaining the service management database. Tracking work completion and the return of worksheets/reports from Engineers, supplying full and accurate information to other departments as required eg accounts. Job holders will be required to undertake additional training to improve their commercial and technical competencies over time as requested.
Facilities Operations Co-Ordinator
Jones Lang LaSalle Incorporated
Facilities Operations Co-Ordinator page is loaded Facilities Operations Co-Ordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ485139 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Based on site in London.The Facilities Coordinators role is varied and fast paced day to day which will include updating systems (both Integral & client), providing effective and efficient administration for our client as well as uploading of quotes to CAFM system, filing and carrying out other general administrative duties, therefore the ideal candidate will have excellent IT skills and experience in a similar administrative role. Integral offer excellent training and development opportunities so if you are looking for a company in which you can progress and develop, look no further. Duties to include: Management of accounts such as PPM & reactive WIP and invoicing. Provide helpdesk duties. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Generate purchase orders. Manage an accurate filing system. Ensure payment submissions are processed in timely manner. To work on variety of client systems General administrative duties including scanning, filing and systems updates. Updating, uploading and checking of the clients' online systems. Carry our other general office duties including photocopying and scanning Uploading of quotations to CAFM system. Raising and chasing of supplier orders including dealing with supplier queries. Input engineers time sheets onto the relevant systems. Liaise closely with the site teams and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. Assist TSM with tactical planning for the facilities team's goals and objectives. To record minutes during monthly & quarterly client meetings. Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers. Ensures appropriate follow up with customers. Seeks to continuously improve processes, systems, and overall client satisfaction. Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed. To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes. Excellent customer service skills and communication. The ability to deal with all levels of staff/management/customers. Enthusiasm and Proactive in achieving the highest standard of operation. Strong organizational skills and collaborative style needed. Proficient on MS office, IT and report writing skills. Ability to multitask and work without direct supervision - plan and manage work under time constraints. A high level of initiative, with drive to continuously improve the operation. A smart presentable professional appearance Integrity, honesty, and punctuality is expected Collaborative Team Player, who works effectively to achieve common goals. Excellent knowledge and use of Microsoft Excel. Personal Specification: The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks/responsibilities are undertaken at Integral Management request. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 09, 2026
Full time
Facilities Operations Co-Ordinator page is loaded Facilities Operations Co-Ordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ485139 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Based on site in London.The Facilities Coordinators role is varied and fast paced day to day which will include updating systems (both Integral & client), providing effective and efficient administration for our client as well as uploading of quotes to CAFM system, filing and carrying out other general administrative duties, therefore the ideal candidate will have excellent IT skills and experience in a similar administrative role. Integral offer excellent training and development opportunities so if you are looking for a company in which you can progress and develop, look no further. Duties to include: Management of accounts such as PPM & reactive WIP and invoicing. Provide helpdesk duties. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Generate purchase orders. Manage an accurate filing system. Ensure payment submissions are processed in timely manner. To work on variety of client systems General administrative duties including scanning, filing and systems updates. Updating, uploading and checking of the clients' online systems. Carry our other general office duties including photocopying and scanning Uploading of quotations to CAFM system. Raising and chasing of supplier orders including dealing with supplier queries. Input engineers time sheets onto the relevant systems. Liaise closely with the site teams and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. Assist TSM with tactical planning for the facilities team's goals and objectives. To record minutes during monthly & quarterly client meetings. Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers. Ensures appropriate follow up with customers. Seeks to continuously improve processes, systems, and overall client satisfaction. Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed. To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes. Excellent customer service skills and communication. The ability to deal with all levels of staff/management/customers. Enthusiasm and Proactive in achieving the highest standard of operation. Strong organizational skills and collaborative style needed. Proficient on MS office, IT and report writing skills. Ability to multitask and work without direct supervision - plan and manage work under time constraints. A high level of initiative, with drive to continuously improve the operation. A smart presentable professional appearance Integrity, honesty, and punctuality is expected Collaborative Team Player, who works effectively to achieve common goals. Excellent knowledge and use of Microsoft Excel. Personal Specification: The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks/responsibilities are undertaken at Integral Management request. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Ritz Recruitment
Scheduling Coordinator
Ritz Recruitment
Scheduling Coordinator Uxbridge Office Based £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) We are recruiting for an organised and proactive Scheduling Coordinator to join a fast-paced 24/7 property maintenance business. This is a key operational role supporting the efficient delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). You will work closely with client property managers, engineers, and senior management to ensure works are completed efficiently, compliantly, and to a high standard across the portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, emergency works, and PPM Ensure works are completed within agreed timescales and job completion reports are issued promptly Act as the main point of contact between engineers, internal teams, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Prioritise urgent and reactive works in a 24/7 operational environment Support the wider business with additional duties as required About You Experience in property maintenance, facilities management, or reactive maintenance is highly desirable Strong organisational and prioritisation skills Ability to manage multiple tasks and workstreams effectively Excellent written and verbal communication skills If you're looking for a dynamic role within a growing business, we'd love to hear from you!
Mar 07, 2026
Full time
Scheduling Coordinator Uxbridge Office Based £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) We are recruiting for an organised and proactive Scheduling Coordinator to join a fast-paced 24/7 property maintenance business. This is a key operational role supporting the efficient delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). You will work closely with client property managers, engineers, and senior management to ensure works are completed efficiently, compliantly, and to a high standard across the portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, emergency works, and PPM Ensure works are completed within agreed timescales and job completion reports are issued promptly Act as the main point of contact between engineers, internal teams, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Prioritise urgent and reactive works in a 24/7 operational environment Support the wider business with additional duties as required About You Experience in property maintenance, facilities management, or reactive maintenance is highly desirable Strong organisational and prioritisation skills Ability to manage multiple tasks and workstreams effectively Excellent written and verbal communication skills If you're looking for a dynamic role within a growing business, we'd love to hear from you!
Boden Group
Repairs Scheduler
Boden Group Marston Green, Warwickshire
We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Mar 06, 2026
Seasonal
We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Attega Group Ltd
Client Service Coordinator
Attega Group Ltd City, Birmingham
Client Service Coordinator Location: Birmingham (Modern Hybrid: 3 days office / 2 remote) Salary: £30,000 per annum Reporting to: Operations Manager The Opportunity Following four major contract wins Attega are Recruiting on behalf of our rapidly growing client who is seeking a high-energy Client Service Coordinator to join the Birmingham hub. This isn't just a helpdesk role; you will be the operational "nerve center" for our business, supporting a rapidly expanding portfolio of 13 core sites and 700+ background assets. As the primary link between our 120+ field engineers and our key clients, you will play a critical role in ensuring we deliver "quality without compromise." Key Responsibilities Contract Support: Act as the dedicated point of contact for prestigious client accounts, building long-term relationships through proactive communication. Operational Dispatch: Manage and coordinate reactive maintenance calls, ensuring engineers are dispatched efficiently to meet strict SLAs. PPM Administration: Oversee the scheduling of Planned Preventative Maintenance (PPM) across a diverse estate, including retail, healthcare, and commercial sectors. Tech Integration: Utilize our advanced CAFM platforms and AI-driven tools to track asset history, compliance, and job completion. Reporting: Assist the management team in factoring data into costing and providing clients with transparent updates on their estate performance. The Perks Career Growth: We are scaling fast we promote from within and offer a clear path into Contract Management. Work-Life Balance: 22 Days Holiday + Bank + Your Birthday Off + Hybrid working flexibility. Loyalty Bonus: Annual leave increases for every year of service. Modern Environment: Work from our central Birmingham office with a collaborative, "people-first" culture. The Ideal Candidate Experience: Previous experience in a Maintenance Helpdesk, Facilities Coordination, or Contract Support role. Communication: Exceptional phone manner and the ability to manage stakeholder expectations under pressure. Tech-Savvy: Comfortable using CAFM systems and Microsoft Office (Excel). Mindset: A "can-do" attitude you thrive in a fast-paced environment where no two days are the same.
Mar 06, 2026
Full time
Client Service Coordinator Location: Birmingham (Modern Hybrid: 3 days office / 2 remote) Salary: £30,000 per annum Reporting to: Operations Manager The Opportunity Following four major contract wins Attega are Recruiting on behalf of our rapidly growing client who is seeking a high-energy Client Service Coordinator to join the Birmingham hub. This isn't just a helpdesk role; you will be the operational "nerve center" for our business, supporting a rapidly expanding portfolio of 13 core sites and 700+ background assets. As the primary link between our 120+ field engineers and our key clients, you will play a critical role in ensuring we deliver "quality without compromise." Key Responsibilities Contract Support: Act as the dedicated point of contact for prestigious client accounts, building long-term relationships through proactive communication. Operational Dispatch: Manage and coordinate reactive maintenance calls, ensuring engineers are dispatched efficiently to meet strict SLAs. PPM Administration: Oversee the scheduling of Planned Preventative Maintenance (PPM) across a diverse estate, including retail, healthcare, and commercial sectors. Tech Integration: Utilize our advanced CAFM platforms and AI-driven tools to track asset history, compliance, and job completion. Reporting: Assist the management team in factoring data into costing and providing clients with transparent updates on their estate performance. The Perks Career Growth: We are scaling fast we promote from within and offer a clear path into Contract Management. Work-Life Balance: 22 Days Holiday + Bank + Your Birthday Off + Hybrid working flexibility. Loyalty Bonus: Annual leave increases for every year of service. Modern Environment: Work from our central Birmingham office with a collaborative, "people-first" culture. The Ideal Candidate Experience: Previous experience in a Maintenance Helpdesk, Facilities Coordination, or Contract Support role. Communication: Exceptional phone manner and the ability to manage stakeholder expectations under pressure. Tech-Savvy: Comfortable using CAFM systems and Microsoft Office (Excel). Mindset: A "can-do" attitude you thrive in a fast-paced environment where no two days are the same.
CBRE Local UK
Night Helpdesk Advisor
CBRE Local UK City, Leeds
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Mar 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Randstad Sourceright
MES Customer Support Coordinator
Randstad Sourceright Warndon, Worcestershire
Job Title: MES Customer Support Coordinator Location: Worcester Royal Hospital Contract: 6 months initial contract Hours: 37.5 hours per week Randstad Sourceright is seeking a MES Customer Support Coordinator to work on behalf of Siemens Healthineers. This administrative role involves supporting the service's functions by ensuring all assigned tasks and responsibilities are performed accurately and efficiently. The Coordinator will be responsible for communicating with both internal and external service stakeholders and providing support to colleagues. Key Responsibilities: Customer Support and Administration Helpdesk and Job Management: Serve as a primary Helpdesk contact, fulfilling all contractual requirements. Prioritise engineer jobs based on customer needs and contract specifications. Provide continuous follow-up on jobs, delivering accurate and timely feedback to customers. Review ongoing work, identify any service failures impacting the MES, and escalate to the Senior MES Team as necessary. Schedule routine maintenance jobs and accurately record and input all required reports for customer presentation after Preventive Planned Maintenance (PPM) completion. Administrative and Organisational Support: Deliver confidential and reliable administrative support to the entire MES Team. Raise purchase orders for all activities necessary to meet contractual obligations. Maintain up-to-date individual training records. Handle any other duties appropriate to the role, as required, to meet the Company's operational needs across multiple sites. Equipment and System Management: Maintain a thorough working knowledge of the Equipment Asset Management (EAM) system. Coordinate the servicing of medical equipment with external suppliers and Trust staff, ensuring all relevant information is accurately logged in the EAM. Stakeholder and Compliance Relationship Management: Develop and sustain strong working relationships with customers, internal teams, and suppliers at all levels. Foster long-term, constructive engagement with NHS clinicians, staff, and management at appropriate levels, in line with Company objectives and Values. Compliance: Ensure all working practices strictly adhere to Siemens' contractual obligations, defined processes, and personal performance targets. Consistently comply with all relevant work instructions, the quality policy, codes of conduct, and health and safety policies. Experience required: Proven experience in a fast-paced office setting. Excellent written and verbal communication skills, with the ability to interact effectively with customers and colleagues at all levels. Strong organisational abilities and meticulous attention to detail. Good computer literacy, including proficiency with Microsoft Office and other MS Windows applications. Basic understanding of commercial and financial principles. Ability to work proactively and independently as a self-starter with minimal supervision. A flexible approach to work. Capability to collaborate effectively with people from diverse cultural backgrounds. A genuine interest in the healthcare sector.
Mar 05, 2026
Contractor
Job Title: MES Customer Support Coordinator Location: Worcester Royal Hospital Contract: 6 months initial contract Hours: 37.5 hours per week Randstad Sourceright is seeking a MES Customer Support Coordinator to work on behalf of Siemens Healthineers. This administrative role involves supporting the service's functions by ensuring all assigned tasks and responsibilities are performed accurately and efficiently. The Coordinator will be responsible for communicating with both internal and external service stakeholders and providing support to colleagues. Key Responsibilities: Customer Support and Administration Helpdesk and Job Management: Serve as a primary Helpdesk contact, fulfilling all contractual requirements. Prioritise engineer jobs based on customer needs and contract specifications. Provide continuous follow-up on jobs, delivering accurate and timely feedback to customers. Review ongoing work, identify any service failures impacting the MES, and escalate to the Senior MES Team as necessary. Schedule routine maintenance jobs and accurately record and input all required reports for customer presentation after Preventive Planned Maintenance (PPM) completion. Administrative and Organisational Support: Deliver confidential and reliable administrative support to the entire MES Team. Raise purchase orders for all activities necessary to meet contractual obligations. Maintain up-to-date individual training records. Handle any other duties appropriate to the role, as required, to meet the Company's operational needs across multiple sites. Equipment and System Management: Maintain a thorough working knowledge of the Equipment Asset Management (EAM) system. Coordinate the servicing of medical equipment with external suppliers and Trust staff, ensuring all relevant information is accurately logged in the EAM. Stakeholder and Compliance Relationship Management: Develop and sustain strong working relationships with customers, internal teams, and suppliers at all levels. Foster long-term, constructive engagement with NHS clinicians, staff, and management at appropriate levels, in line with Company objectives and Values. Compliance: Ensure all working practices strictly adhere to Siemens' contractual obligations, defined processes, and personal performance targets. Consistently comply with all relevant work instructions, the quality policy, codes of conduct, and health and safety policies. Experience required: Proven experience in a fast-paced office setting. Excellent written and verbal communication skills, with the ability to interact effectively with customers and colleagues at all levels. Strong organisational abilities and meticulous attention to detail. Good computer literacy, including proficiency with Microsoft Office and other MS Windows applications. Basic understanding of commercial and financial principles. Ability to work proactively and independently as a self-starter with minimal supervision. A flexible approach to work. Capability to collaborate effectively with people from diverse cultural backgrounds. A genuine interest in the healthcare sector.
Parker Jones Group Ltd
Help Desk Coordinator
Parker Jones Group Ltd Haddenham, Buckinghamshire
Role- Help Desk Coordinator Location- Office is outside Aylsbury (office based, you will need a driving licence) Salary- up to £29,000 Working hours- Monday to Friday 8am-5pm General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Offer Great working environment Up to £29,000 Benefits package INDBS
Mar 05, 2026
Full time
Role- Help Desk Coordinator Location- Office is outside Aylsbury (office based, you will need a driving licence) Salary- up to £29,000 Working hours- Monday to Friday 8am-5pm General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Offer Great working environment Up to £29,000 Benefits package INDBS
Build Recruitment
Estates Compliance Manager
Build Recruitment
Job Title: Estates Compliance Manager About the Role The Estates Department is seeking an experienced and highly motivated Estates Maintenance Systems and Compliance Manager to join a dynamic team. This pivotal role is responsible for ensuring that the Trust s estate is compliant, safe, and fit for purpose, supporting the Trust s current and future clinical and operational needs. Key Responsibilities Ensure Estates Maintenance services meet statutory and regulatory requirements, contract specifications, performance management systems, and KPIs. Produce and manage action plans to achieve and maintain compliance. Implement and manage an efficient document management system for all maintenance services within the Estates department. Manage the Estates Stores and Estates Co-ordinators. Oversee the Estates Computer-Aided Facility Management (CAFM) system, ensuring accurate and up-to-date compliance data. Advise and support Estates staff on health and safety policies, statutory legislation, and NHS guidance. Investigate incidents and complaints, producing summary reports with recommendations. Develop and maintain a robust Planned Preventive Maintenance (PPM) system to ensure compliance with relevant Health Technical Memoranda (HTMs), Health and Safety Executive (HSE) statutes, and best practice guidelines. Produce, implement, and review Estates maintenance policies and procedures. Manage and coordinate the NHS Premises Assurance Model (PAM) and the Estates Return Information Collection (ERIC).Person Specification Essential Criteria Relevant degree in Estates, Facilities Management, or equivalent experience. Significant experience managing Estates Hard FM services, including financial, budget, and resource management. Professional management qualification (HNC/HND) or equivalent experience. Strong knowledge of health and safety regulations, statutory and mandatory legislation, guidance, and codes of practice, including HTMs, HBNs, and British Standards. Excellent communication and stakeholder engagement skills. Ability to manage multiple tasks under tight deadlines and produce comprehensive multidisciplinary reports. Desirable Criteria Membership of a relevant professional body (e.g., IHEEM, CIBSE, RICS, CIOB, APM). NHS or public sector estates systems and compliance management experience. Skills & Competencies Leadership and team management experience. Strong analytical and problem-solving skills. Proficiency with CAFM systems and compliance reporting. Commitment to continuous improvement and operational excellence. Benefits Opportunity to contribute to high-profile healthcare projects. Professional development and career growth in Estates and Facilities Management. Collaborative and supportive work environment.
Mar 04, 2026
Seasonal
Job Title: Estates Compliance Manager About the Role The Estates Department is seeking an experienced and highly motivated Estates Maintenance Systems and Compliance Manager to join a dynamic team. This pivotal role is responsible for ensuring that the Trust s estate is compliant, safe, and fit for purpose, supporting the Trust s current and future clinical and operational needs. Key Responsibilities Ensure Estates Maintenance services meet statutory and regulatory requirements, contract specifications, performance management systems, and KPIs. Produce and manage action plans to achieve and maintain compliance. Implement and manage an efficient document management system for all maintenance services within the Estates department. Manage the Estates Stores and Estates Co-ordinators. Oversee the Estates Computer-Aided Facility Management (CAFM) system, ensuring accurate and up-to-date compliance data. Advise and support Estates staff on health and safety policies, statutory legislation, and NHS guidance. Investigate incidents and complaints, producing summary reports with recommendations. Develop and maintain a robust Planned Preventive Maintenance (PPM) system to ensure compliance with relevant Health Technical Memoranda (HTMs), Health and Safety Executive (HSE) statutes, and best practice guidelines. Produce, implement, and review Estates maintenance policies and procedures. Manage and coordinate the NHS Premises Assurance Model (PAM) and the Estates Return Information Collection (ERIC).Person Specification Essential Criteria Relevant degree in Estates, Facilities Management, or equivalent experience. Significant experience managing Estates Hard FM services, including financial, budget, and resource management. Professional management qualification (HNC/HND) or equivalent experience. Strong knowledge of health and safety regulations, statutory and mandatory legislation, guidance, and codes of practice, including HTMs, HBNs, and British Standards. Excellent communication and stakeholder engagement skills. Ability to manage multiple tasks under tight deadlines and produce comprehensive multidisciplinary reports. Desirable Criteria Membership of a relevant professional body (e.g., IHEEM, CIBSE, RICS, CIOB, APM). NHS or public sector estates systems and compliance management experience. Skills & Competencies Leadership and team management experience. Strong analytical and problem-solving skills. Proficiency with CAFM systems and compliance reporting. Commitment to continuous improvement and operational excellence. Benefits Opportunity to contribute to high-profile healthcare projects. Professional development and career growth in Estates and Facilities Management. Collaborative and supportive work environment.
Recruitment Helpline
Heating Service Manager
Recruitment Helpline Widnes, Cheshire
Excellent opportunity for an experienced Heating Service Manager to join a well-established company based in Widnes Salary: £50,000 Per Annum + £5k car allowance Job Type: Full Time / Permanent Hours of work: Monday to Friday 08:00 - 17:00 - Office Based About The Company Head quartered in Widnes Cheshire; this Heating & Boiler Services company is seeking an experienced Heating Service Manager to be part of a team in the commercial and industrial sector. An excellent opportunity to join a progressive company that can offer an advanced career progression and development prospects. This role would suit somebody with a strong desire to be a part of the continued success of an organisation. There is also the opportunity to benefit from a generous salary and benefits package Essential Requirements: The successful candidate will be able to demonstrate a proven track record in a similar role with: Extensive experience as a Commercial Heating Service Manager / Engineer Relevant Commercial Heating & Gas Qualifications Current CSCS Skill Card Extensive experience working in the Commercial Heating & Boiler industry Excellent IT software skills in reporting and analysis. (Big Change software experience would be desirable). Clean, full driving license Duties Within the Role: Leading the company's service team under the guidance of the Managing Director Work with Operations team and manage 4/5 Commercial Gas Service Engineers (To be expanded with business development) People Manage the Commercial Gas Enginners Co-ordinate daily engineer activities: PPMs, remedial works and call-outs Technical support for engineers and coordinators Price remedial works Generate work from existing client database as well as developing new customer base. Maintaining & adhering to any client procedures Maintaining professional relationships with clients at all times Enforcing & adhering to policies & procedures without exception Enforcing & adhering to governing regulations without exception Required Knowledge & Experience: Relevant Commercial Gas Qualifications Current CSCS Skill Card Extensive experience as a Commercial Gas Service Manager/Engineer People management experience Clean full UK driving licence Salary & Package: £50,000 Per Annum Car Allowance - £5k Potential Bonus Pension - 3% Company contribution and 5% employee. 25 Days Holiday & 8 Bank Holidays Additional Benefits : Christmas shutdown (additional 3 days leave) Private medical cash plan If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this position. We offer competitive pay, opportunities for growth, and a supportive team environment. Join the team today! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Mar 03, 2026
Full time
Excellent opportunity for an experienced Heating Service Manager to join a well-established company based in Widnes Salary: £50,000 Per Annum + £5k car allowance Job Type: Full Time / Permanent Hours of work: Monday to Friday 08:00 - 17:00 - Office Based About The Company Head quartered in Widnes Cheshire; this Heating & Boiler Services company is seeking an experienced Heating Service Manager to be part of a team in the commercial and industrial sector. An excellent opportunity to join a progressive company that can offer an advanced career progression and development prospects. This role would suit somebody with a strong desire to be a part of the continued success of an organisation. There is also the opportunity to benefit from a generous salary and benefits package Essential Requirements: The successful candidate will be able to demonstrate a proven track record in a similar role with: Extensive experience as a Commercial Heating Service Manager / Engineer Relevant Commercial Heating & Gas Qualifications Current CSCS Skill Card Extensive experience working in the Commercial Heating & Boiler industry Excellent IT software skills in reporting and analysis. (Big Change software experience would be desirable). Clean, full driving license Duties Within the Role: Leading the company's service team under the guidance of the Managing Director Work with Operations team and manage 4/5 Commercial Gas Service Engineers (To be expanded with business development) People Manage the Commercial Gas Enginners Co-ordinate daily engineer activities: PPMs, remedial works and call-outs Technical support for engineers and coordinators Price remedial works Generate work from existing client database as well as developing new customer base. Maintaining & adhering to any client procedures Maintaining professional relationships with clients at all times Enforcing & adhering to policies & procedures without exception Enforcing & adhering to governing regulations without exception Required Knowledge & Experience: Relevant Commercial Gas Qualifications Current CSCS Skill Card Extensive experience as a Commercial Gas Service Manager/Engineer People management experience Clean full UK driving licence Salary & Package: £50,000 Per Annum Car Allowance - £5k Potential Bonus Pension - 3% Company contribution and 5% employee. 25 Days Holiday & 8 Bank Holidays Additional Benefits : Christmas shutdown (additional 3 days leave) Private medical cash plan If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this position. We offer competitive pay, opportunities for growth, and a supportive team environment. Join the team today! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
DB Cargo UK Limited
Facilities Co-ordinator
DB Cargo UK Limited Doncaster, Yorkshire
Job Title: Facilities Co-ordinator Location : Doncaster Salary: We are offering a salary of starting at 28,812 rising to 30,412 once competency is achieved based on a 35 hours per week contract. Job Type: Full Time, Permanent. The role: DB Cargo UK is recruiting a Facilities Co-ordinator to support the effective management, compliance and operation of our national property portfolio. Working as part of the Facilities Management team, you'll help ensure our depots, offices, tenanted and operational sites are safe, legally compliant, well maintained and fit for purpose. This is a varied, hands-on coordination role that supports operational resilience and contributes to a positive working environment across the business. What will you be doing? You will coordinate planned and reactive maintenance activity across the national estate, ensuring tasks are logged, prioritised, scheduled and completed in line with agreed SLAs. You will support site managers with facilities queries, issue resolution and escalation, and maintain accurate asset and compliance records. You will support statutory and regulatory compliance, including fire safety, water hygiene, electrical testing and environmental requirements, assisting with audits, risk assessments and corrective actions where required. You will act as a point of contact for facilities management suppliers, supporting contractor coordination, purchase orders and confirmation of completed works in line with DB Cargo UK safety and access procedures. You will assist with workspace planning and operational logistics across depots and offices, track facilities expenditure, process invoices and documentation, and produce basic reports and KPIs. You will work closely with operational, safety and engineering colleagues, acting as a central coordination point between sites and the Facilities Management function and communicating updates clearly and professionally. What are we looking for? We're looking for someone with experience in a facilities coordination, property administration or FM support role, who understands facilities compliance, maintenance processes and contractor management. You'll be well organised, able to manage multiple tasks and priorities, and confident working with operational stakeholders across the business. You'll be comfortable using CAFM systems, Microsoft Office and digital reporting tools, and willing to travel occasionally to DB Cargo UK sites nationwide. Ideally, you'll hold an IWFM Level 3 qualification or be willing to work towards one, and have experience in a rail, logistics, industrial or other safety-critical environment. An understanding of asset management, PPM planning, facilities budgeting, and knowledge of CDM Regulations and project coordination would be an advantage. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: 25 days annual leave plus bank holidays. Hybrid working between our locations and your home, this is mutually agreeable between the business and employee. Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution. Free on-site parking. EV charging at selected sites. Health Cash Plan Available. Cycle to work Scheme. Charge and Go Scheme. Manager led recognition programme for employees who live our values. Access to DB Learning world. Annual pay reviews. We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content. We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme. Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Specialist, Facilities Administrator, Operations Coordinator, Facilities Assistant, Transport Facilities Co-ordinator, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Facilities Co-ordinator Location : Doncaster Salary: We are offering a salary of starting at 28,812 rising to 30,412 once competency is achieved based on a 35 hours per week contract. Job Type: Full Time, Permanent. The role: DB Cargo UK is recruiting a Facilities Co-ordinator to support the effective management, compliance and operation of our national property portfolio. Working as part of the Facilities Management team, you'll help ensure our depots, offices, tenanted and operational sites are safe, legally compliant, well maintained and fit for purpose. This is a varied, hands-on coordination role that supports operational resilience and contributes to a positive working environment across the business. What will you be doing? You will coordinate planned and reactive maintenance activity across the national estate, ensuring tasks are logged, prioritised, scheduled and completed in line with agreed SLAs. You will support site managers with facilities queries, issue resolution and escalation, and maintain accurate asset and compliance records. You will support statutory and regulatory compliance, including fire safety, water hygiene, electrical testing and environmental requirements, assisting with audits, risk assessments and corrective actions where required. You will act as a point of contact for facilities management suppliers, supporting contractor coordination, purchase orders and confirmation of completed works in line with DB Cargo UK safety and access procedures. You will assist with workspace planning and operational logistics across depots and offices, track facilities expenditure, process invoices and documentation, and produce basic reports and KPIs. You will work closely with operational, safety and engineering colleagues, acting as a central coordination point between sites and the Facilities Management function and communicating updates clearly and professionally. What are we looking for? We're looking for someone with experience in a facilities coordination, property administration or FM support role, who understands facilities compliance, maintenance processes and contractor management. You'll be well organised, able to manage multiple tasks and priorities, and confident working with operational stakeholders across the business. You'll be comfortable using CAFM systems, Microsoft Office and digital reporting tools, and willing to travel occasionally to DB Cargo UK sites nationwide. Ideally, you'll hold an IWFM Level 3 qualification or be willing to work towards one, and have experience in a rail, logistics, industrial or other safety-critical environment. An understanding of asset management, PPM planning, facilities budgeting, and knowledge of CDM Regulations and project coordination would be an advantage. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: 25 days annual leave plus bank holidays. Hybrid working between our locations and your home, this is mutually agreeable between the business and employee. Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution. Free on-site parking. EV charging at selected sites. Health Cash Plan Available. Cycle to work Scheme. Charge and Go Scheme. Manager led recognition programme for employees who live our values. Access to DB Learning world. Annual pay reviews. We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content. We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme. Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Specialist, Facilities Administrator, Operations Coordinator, Facilities Assistant, Transport Facilities Co-ordinator, may also be considered for this role.
Fraser Edwards Recruitment
Planner Scheduler
Fraser Edwards Recruitment St. Albans, Hertfordshire
Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team. This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved. Duties: Planning, scheduling and reallocating PPM and reactive maintenance works Raising remedial and reactive jobs as required Logging faults received via phone and email onto the CAFM system Monitoring jobs through to completion, ensuring KPIs and SLAs are met Liaising daily with engineers, subcontractors and clients Reviewing and checking engineer worksheets for accuracy Chasing outstanding paperwork and closing down completed jobs Producing client reports and performance spreadsheets within set deadlines Managing shared mailboxes and handling incoming and outgoing calls The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous. The Ideal Candidate Previous experience as a Planner, Scheduler or Maintenance Coordinator Experience planning and allocating engineers Knowledge of facilities maintenance (desirable) Experience using CAFM systems Strong administrative skills and attention to detail Excellent communication and customer service skills Ability to work under pressure and prioritise effectively Proactive, professional and self-motivated Role details: Monday to Friday 40 hours per week Office-based role Free on-site parking Career progression opportunities
Feb 27, 2026
Full time
Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team. This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved. Duties: Planning, scheduling and reallocating PPM and reactive maintenance works Raising remedial and reactive jobs as required Logging faults received via phone and email onto the CAFM system Monitoring jobs through to completion, ensuring KPIs and SLAs are met Liaising daily with engineers, subcontractors and clients Reviewing and checking engineer worksheets for accuracy Chasing outstanding paperwork and closing down completed jobs Producing client reports and performance spreadsheets within set deadlines Managing shared mailboxes and handling incoming and outgoing calls The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous. The Ideal Candidate Previous experience as a Planner, Scheduler or Maintenance Coordinator Experience planning and allocating engineers Knowledge of facilities maintenance (desirable) Experience using CAFM systems Strong administrative skills and attention to detail Excellent communication and customer service skills Ability to work under pressure and prioritise effectively Proactive, professional and self-motivated Role details: Monday to Friday 40 hours per week Office-based role Free on-site parking Career progression opportunities
Genesis Employment Services Ltd
Facilities Coordinator
Genesis Employment Services Ltd Southam, Warwickshire
Role Overview We are seeking an organised and proactive Maintenance Manager responsible for coordinating all site maintenance activities, managing external contractors, and ensuring planned and reactive maintenance is delivered safely, efficiently, and in line with operational requirements. The successful candidate will oversee contractor scheduling, forward maintenance planning, compliance management, and continuous improvement of maintenance processes to minimise downtime and maintain a safe working environment. Key Responsibilities • Coordinate and manage all external contractors and service providers • Book contractors onto site, ensuring permits, RAMS, and compliance documentation are in place • Develop and manage forward maintenance planning schedules • Oversee planned preventative maintenance (PPM) programmes • Coordinate reactive maintenance activities to minimise operational disruption • Ensure contractor work is completed safely, on time, and to required standards • Maintain accurate maintenance records and compliance documentation • Manage maintenance budgets, quotations, and contractor performance • Liaise with operations, engineering, and health & safety teams • Support site audits and ensure compliance with health & safety legislation • Identify opportunities for continuous improvement and cost efficiencies Essential Requirements • Proven experience in a Maintenance Manager, Facilities Manager, or similar coordination role • Experience managing contractors and scheduling maintenance works • Strong organisational and planning skills • Understanding of health & safety regulations and contractor compliance requirements • Experience managing preventative maintenance schedules • Strong communication and stakeholder management skills • Ability to prioritise workloads in a fast-paced operational environment Desirable Experience • Experience within manufacturing, logistics, warehousing, or industrial environments • Knowledge of permit-to-work systems • Experience using CMMS or maintenance management systems • IOSH / NEBOSH qualification or equivalent • Budget management experience Key Competencies • Highly organised with strong planning capability • Proactive and solution-focused • Strong attention to detail • Effective communicator across multiple departments • Ability to manage multiple contractors and priorities simultaneously
Feb 25, 2026
Full time
Role Overview We are seeking an organised and proactive Maintenance Manager responsible for coordinating all site maintenance activities, managing external contractors, and ensuring planned and reactive maintenance is delivered safely, efficiently, and in line with operational requirements. The successful candidate will oversee contractor scheduling, forward maintenance planning, compliance management, and continuous improvement of maintenance processes to minimise downtime and maintain a safe working environment. Key Responsibilities • Coordinate and manage all external contractors and service providers • Book contractors onto site, ensuring permits, RAMS, and compliance documentation are in place • Develop and manage forward maintenance planning schedules • Oversee planned preventative maintenance (PPM) programmes • Coordinate reactive maintenance activities to minimise operational disruption • Ensure contractor work is completed safely, on time, and to required standards • Maintain accurate maintenance records and compliance documentation • Manage maintenance budgets, quotations, and contractor performance • Liaise with operations, engineering, and health & safety teams • Support site audits and ensure compliance with health & safety legislation • Identify opportunities for continuous improvement and cost efficiencies Essential Requirements • Proven experience in a Maintenance Manager, Facilities Manager, or similar coordination role • Experience managing contractors and scheduling maintenance works • Strong organisational and planning skills • Understanding of health & safety regulations and contractor compliance requirements • Experience managing preventative maintenance schedules • Strong communication and stakeholder management skills • Ability to prioritise workloads in a fast-paced operational environment Desirable Experience • Experience within manufacturing, logistics, warehousing, or industrial environments • Knowledge of permit-to-work systems • Experience using CMMS or maintenance management systems • IOSH / NEBOSH qualification or equivalent • Budget management experience Key Competencies • Highly organised with strong planning capability • Proactive and solution-focused • Strong attention to detail • Effective communicator across multiple departments • Ability to manage multiple contractors and priorities simultaneously
Industrious Recruitment
Customer Service Coordinator
Industrious Recruitment Bletchley, Buckinghamshire
Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 18 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be responsible for some or all aspects of customer and field support. Key responsibilties: Handle inbound customer calls on the dedicated MSC/Customer Service hotline Manage mailbox enquiries Accurately log faults within the CRM Scheduling the following activities: Emergency call outs Routine Maintenance PPM visits Urgent Field Corrective Action & ECR requirements Collaborative working with the field service engineering team to meet customer requirements
Feb 24, 2026
Contractor
Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 18 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be responsible for some or all aspects of customer and field support. Key responsibilties: Handle inbound customer calls on the dedicated MSC/Customer Service hotline Manage mailbox enquiries Accurately log faults within the CRM Scheduling the following activities: Emergency call outs Routine Maintenance PPM visits Urgent Field Corrective Action & ECR requirements Collaborative working with the field service engineering team to meet customer requirements
Hexagon Group
Assistant Facilities Manager
Hexagon Group Nottingham, Nottinghamshire
Hexagon Group are delighted to be partnering with a niche real estate investment company to recruit an Assistant Facilities Manager for their Nottingham office, offering a salary of up to 30,000. This is a fantastic opportunity to join a close-knit, highly regarded property business with a quality-driven portfolio and a genuinely supportive team environment. Working closely with the Facilities Managers, you will play a key role in the day-to-day management of a varied commercial portfolio. The successful candidate will support with health and safety compliance, ensuring statutory obligations are met and documentation is accurately maintained, assist with the processing and management of service charge invoicing, and act as a point of contact for contractors, coordinating works and monitoring performance levels. You will also be involved in organising PPM schedules, raising purchase orders, reviewing RAMS, attending site inspections, and supporting with tenant queries to ensure the smooth running of each asset. This role would suit a Facilities Administrator or Facilities Coordinator who is looking to take the next step in their career and gain broader exposure across a portfolio. You will need to be highly organised, commercially aware, and confident liaising with contractors and occupiers, with a strong understanding of compliance processes within a property environment. If you are keen to progress your career within a growing investment company where you will be given responsibility and the opportunity to develop, we would be pleased to discuss the position in more detail.
Feb 23, 2026
Full time
Hexagon Group are delighted to be partnering with a niche real estate investment company to recruit an Assistant Facilities Manager for their Nottingham office, offering a salary of up to 30,000. This is a fantastic opportunity to join a close-knit, highly regarded property business with a quality-driven portfolio and a genuinely supportive team environment. Working closely with the Facilities Managers, you will play a key role in the day-to-day management of a varied commercial portfolio. The successful candidate will support with health and safety compliance, ensuring statutory obligations are met and documentation is accurately maintained, assist with the processing and management of service charge invoicing, and act as a point of contact for contractors, coordinating works and monitoring performance levels. You will also be involved in organising PPM schedules, raising purchase orders, reviewing RAMS, attending site inspections, and supporting with tenant queries to ensure the smooth running of each asset. This role would suit a Facilities Administrator or Facilities Coordinator who is looking to take the next step in their career and gain broader exposure across a portfolio. You will need to be highly organised, commercially aware, and confident liaising with contractors and occupiers, with a strong understanding of compliance processes within a property environment. If you are keen to progress your career within a growing investment company where you will be given responsibility and the opportunity to develop, we would be pleased to discuss the position in more detail.
Randstad Sourceright
MES Customer Support Coordinator
Randstad Sourceright Worcester, Worcestershire
Job Title: MES Customer Support Coordinator Location: Worcester Royal Hospital Contract: 6 months initial contract Hours: 37.5 hours per week Pay Rate: 15 p/h PAYE Randstad Sourceright is seeking a MES Customer Support Coordinator to work on behalf of Siemens Healthineers. This administrative role involves supporting the service's functions by ensuring all assigned tasks and responsibilities are performed accurately and efficiently. The Coordinator will be responsible for communicating with both internal and external service stakeholders and providing support to colleagues. Key Responsibilities: Helpdesk and Job Management: Serve as a primary Helpdesk contact, fulfilling all contractual requirements. Prioritise engineer jobs based on customer needs and contract specifications. Provide continuous follow-up on jobs, delivering accurate and timely feedback to customers. Review ongoing work, identify any service failures impacting the MES, and escalate to the Senior MES Team as necessary. Schedule routine maintenance jobs and accurately record and input all required reports for customer presentation after Preventive Planned Maintenance (PPM) completion. Administrative and Organisational Support: Deliver confidential and reliable administrative support to the entire MES Team. Raise purchase orders for all activities necessary to meet contractual obligations. Maintain up-to-date individual training records. Handle any other duties appropriate to the role, as required, to meet the Company's operational needs across multiple sites. Equipment and System Management: Maintain a thorough working knowledge of the Equipment Asset Management (EAM) system. Coordinate the servicing of medical equipment with external suppliers and Trust staff, ensuring all relevant information is accurately logged in the EAM. Stakeholder and Compliance Relationship Management: Develop and sustain strong working relationships with customers, internal teams, and suppliers at all levels. Foster long-term, constructive engagement with NHS clinicians, staff, and management at appropriate levels, in line with Company objectives and Values. Compliance: Ensure all working practices strictly adhere to Siemens' contractual obligations, defined processes, and personal performance targets. Consistently comply with all relevant work instructions, the quality policy, codes of conduct, and health and safety policies. Experience required: Proven experience in a fast-paced office setting. Excellent written and verbal communication skills, with the ability to interact effectively with customers and colleagues at all levels. Strong organisational abilities and meticulous attention to detail. Good computer literacy, including proficiency with Microsoft Office and other MS Windows applications. Basic understanding of commercial and financial principles. Ability to work proactively and independently as a self-starter with minimal supervision. A flexible approach to work. Capability to collaborate effectively with people from diverse cultural backgrounds. A genuine interest in the healthcare sector.
Feb 20, 2026
Contractor
Job Title: MES Customer Support Coordinator Location: Worcester Royal Hospital Contract: 6 months initial contract Hours: 37.5 hours per week Pay Rate: 15 p/h PAYE Randstad Sourceright is seeking a MES Customer Support Coordinator to work on behalf of Siemens Healthineers. This administrative role involves supporting the service's functions by ensuring all assigned tasks and responsibilities are performed accurately and efficiently. The Coordinator will be responsible for communicating with both internal and external service stakeholders and providing support to colleagues. Key Responsibilities: Helpdesk and Job Management: Serve as a primary Helpdesk contact, fulfilling all contractual requirements. Prioritise engineer jobs based on customer needs and contract specifications. Provide continuous follow-up on jobs, delivering accurate and timely feedback to customers. Review ongoing work, identify any service failures impacting the MES, and escalate to the Senior MES Team as necessary. Schedule routine maintenance jobs and accurately record and input all required reports for customer presentation after Preventive Planned Maintenance (PPM) completion. Administrative and Organisational Support: Deliver confidential and reliable administrative support to the entire MES Team. Raise purchase orders for all activities necessary to meet contractual obligations. Maintain up-to-date individual training records. Handle any other duties appropriate to the role, as required, to meet the Company's operational needs across multiple sites. Equipment and System Management: Maintain a thorough working knowledge of the Equipment Asset Management (EAM) system. Coordinate the servicing of medical equipment with external suppliers and Trust staff, ensuring all relevant information is accurately logged in the EAM. Stakeholder and Compliance Relationship Management: Develop and sustain strong working relationships with customers, internal teams, and suppliers at all levels. Foster long-term, constructive engagement with NHS clinicians, staff, and management at appropriate levels, in line with Company objectives and Values. Compliance: Ensure all working practices strictly adhere to Siemens' contractual obligations, defined processes, and personal performance targets. Consistently comply with all relevant work instructions, the quality policy, codes of conduct, and health and safety policies. Experience required: Proven experience in a fast-paced office setting. Excellent written and verbal communication skills, with the ability to interact effectively with customers and colleagues at all levels. Strong organisational abilities and meticulous attention to detail. Good computer literacy, including proficiency with Microsoft Office and other MS Windows applications. Basic understanding of commercial and financial principles. Ability to work proactively and independently as a self-starter with minimal supervision. A flexible approach to work. Capability to collaborate effectively with people from diverse cultural backgrounds. A genuine interest in the healthcare sector.
HR GO Recruitment
Heat treatment technician
HR GO Recruitment Birchanger, Hertfordshire
Heat treatment job opportunity with this large established aerospace manufacturing company. In this role you will carry out heat treatment of manufactured products for a range of civil and military aerospace customers, including aluminium solution, annealing and precipitate age hardening processes. You will own and maintain Process Control Instructions (PCIs), ensuring full compliance with customer and regulatory specifications, alongside robust plant and equipment documentation. You will play a key part in maintaining high standards of health and safety, quality and regulatory compliance on a day-to-day basis. Key responsibilities Take ownership of heat treatment processes, maintaining a safe, tidy and well-organised working environment at all times. Maintain and update Process Control Instructions (PCIs) so they remain aligned with customer and regulatory specifications. Read and interpret technical specifications, updating PCIs in a controlled manner and preparing them for peer review. Perform hardness, conductivity and tensile load testing to verify product conformity. Ensure heat treatment procedures and records are maintained in line with regulatory standards, including temperature data downloads, thermocouple maintenance/replacement, monthly MET tests and quench tank checks. Monitor and support Planned Preventive Maintenance (PPM) activities and associated reporting for heat treatment equipment. Work closely with the Quality Engineer on calibration issues, standards and specification revisions, and with the Technical and Safety Compliance Coordinator on pyrometry and related standards. Support training within the heat treatment team, ensuring appropriate training is delivered and training records are completed and signed off with the Manufacturing Operations Supervisor. Participate in MRB (Material Review Board) meetings to identify root causes of issues and implement corrective and preventive actions. Contribute to workplace organisation and continuous improvement projects, including additional testing support (pH and concentration, degreaser and quench tank testing) as required. Essential skills & experience Previous experience in a metallurgical heat treatment role. Proven ability to read and interpret technical documentation/specifications (e.g. customer specs, PCIs) and clearly relay requirements to others. Hands-on experience performing tensile, hardness and conductivity testing. Excellent written and verbal communication skills, with strong attention to detail and documentation discipline. Computer literate with an intermediate understanding of Microsoft Office (e.g. Word, Excel, Outlook) for data entry, reporting and record-keeping. Comfortable working within strict health, safety, quality and regulatory frameworks in an aerospace or similarly regulated environment. Knowledge of LEAN and process improvement principles (desirable, not essential). Working hours & location Hours: Mon - Thurs 0700 to 1600 & Fri 0700 to 1200 (39hrs) This is a permanent role, you must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applicants.
Feb 19, 2026
Full time
Heat treatment job opportunity with this large established aerospace manufacturing company. In this role you will carry out heat treatment of manufactured products for a range of civil and military aerospace customers, including aluminium solution, annealing and precipitate age hardening processes. You will own and maintain Process Control Instructions (PCIs), ensuring full compliance with customer and regulatory specifications, alongside robust plant and equipment documentation. You will play a key part in maintaining high standards of health and safety, quality and regulatory compliance on a day-to-day basis. Key responsibilities Take ownership of heat treatment processes, maintaining a safe, tidy and well-organised working environment at all times. Maintain and update Process Control Instructions (PCIs) so they remain aligned with customer and regulatory specifications. Read and interpret technical specifications, updating PCIs in a controlled manner and preparing them for peer review. Perform hardness, conductivity and tensile load testing to verify product conformity. Ensure heat treatment procedures and records are maintained in line with regulatory standards, including temperature data downloads, thermocouple maintenance/replacement, monthly MET tests and quench tank checks. Monitor and support Planned Preventive Maintenance (PPM) activities and associated reporting for heat treatment equipment. Work closely with the Quality Engineer on calibration issues, standards and specification revisions, and with the Technical and Safety Compliance Coordinator on pyrometry and related standards. Support training within the heat treatment team, ensuring appropriate training is delivered and training records are completed and signed off with the Manufacturing Operations Supervisor. Participate in MRB (Material Review Board) meetings to identify root causes of issues and implement corrective and preventive actions. Contribute to workplace organisation and continuous improvement projects, including additional testing support (pH and concentration, degreaser and quench tank testing) as required. Essential skills & experience Previous experience in a metallurgical heat treatment role. Proven ability to read and interpret technical documentation/specifications (e.g. customer specs, PCIs) and clearly relay requirements to others. Hands-on experience performing tensile, hardness and conductivity testing. Excellent written and verbal communication skills, with strong attention to detail and documentation discipline. Computer literate with an intermediate understanding of Microsoft Office (e.g. Word, Excel, Outlook) for data entry, reporting and record-keeping. Comfortable working within strict health, safety, quality and regulatory frameworks in an aerospace or similarly regulated environment. Knowledge of LEAN and process improvement principles (desirable, not essential). Working hours & location Hours: Mon - Thurs 0700 to 1600 & Fri 0700 to 1200 (39hrs) This is a permanent role, you must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applicants.
Ideal Personnel & Recruitment Solutions Limited
Facilities Operative
Ideal Personnel & Recruitment Solutions Limited Bletchley, Buckinghamshire
Our client has a permanent vacancy for a Facilities Operative, working 37.5 hours a week, Monday to Thursday 8am to 4:15pm and Friday 8am to 3pm. The Role: To assist the Site Maintenance Technician and Facilities Coordinator in ensuring that all site services run smoothly and are properly maintained. The ideal candidate will support with health and safety obligations, PPM s & contractors management along with the administration of business continuity arrangements. Tasks to include: Maintenance Repairs (DIY Level) Waste Management Use of Hand Tools Manual Handling Communication & Organisation skills Working at Height (In house training offered) FLT licence Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Feb 19, 2026
Full time
Our client has a permanent vacancy for a Facilities Operative, working 37.5 hours a week, Monday to Thursday 8am to 4:15pm and Friday 8am to 3pm. The Role: To assist the Site Maintenance Technician and Facilities Coordinator in ensuring that all site services run smoothly and are properly maintained. The ideal candidate will support with health and safety obligations, PPM s & contractors management along with the administration of business continuity arrangements. Tasks to include: Maintenance Repairs (DIY Level) Waste Management Use of Hand Tools Manual Handling Communication & Organisation skills Working at Height (In house training offered) FLT licence Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Administration Manager
John Sisk & Son Ltd Bristol, Gloucestershire
Overview At John Sisk & Son, we're more than a construction company, we're a family owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. The Administration Manager provides strategic leadership and oversight to the administrative and coordination functions within the Operations team. This role ensures that all administrative activity, reporting, and client facing outputs are delivered to a consistently high standard through effective team management, process governance, and performance monitoring. Working in partnership with the Operations Manager and Co ordinators, the Administration Manager plays a key role in client engagement-supporting and attending client meetings, ensuring KPI performance is accurately represented, and guaranteeing that all reporting is prepared, validated, and delivered on time. The role is based in Bristol, St Albans, or Solihull, with regular travel to other offices and client sites. John Sisk & Son have been building excellence as a family owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change. Responsibilities Leadership & Team Management Provide strategic leadership to the administrative and coordination teams, ensuring high performance, capability development, and consistent delivery standards. Line manage Senior Coordinators and Senior Administrators, setting clear expectations, monitoring performance, and driving continuous improvement. Ensure resource planning, workload allocation, and absence cover are proactively managed to maintain seamless operational support. Champion best practice, process consistency, and compliance across all administrative activities. Operational Oversight & Governance Maintain oversight of all administrative workflows, ensuring accuracy, timeliness, and alignment with operational KPIs. Oversee the production, quality assurance, and timely submission of all operational and commercial reports. Ensure all PPM/L8, Water Management, GeoPal, and related documentation is processed, uploaded, and governed effectively through the team. Monitor the Race Card, weekly planning reports, and client system updates, ensuring the team maintains accurate and compliant data. Client Engagement & Reporting Support the Operations Manager and Co ordinators in preparing for client meetings, ensuring all KPI packs, progress reports, and supporting documentation are complete, accurate, and professionally presented. Attend client meetings as required, providing administrative insight, clarifying reporting outputs, and ensuring follow up actions are captured and delegated appropriately. Maintain a high level understanding of client requirements, performance expectations, and contractual reporting obligations. Strategic Support & Continuous Improvement Identify opportunities to streamline administrative processes, enhance reporting quality, and improve operational efficiency. Lead or support initiatives to strengthen governance, documentation standards, and cross team collaboration. Provide guidance and direction to the team on complex or escalated administrative issues. Ensure the administrative function remains aligned with operational priorities and evolving client needs. Experience Strong leadership capability with experience managing high performing administrative or operational support teams. Excellent written and verbal communication skills, with the ability to present information clearly and confidently to internal and external stakeholders. High attention to detail, with the ability to oversee quality rather than perform tasks directly. Ability to manage competing priorities, delegate effectively, and maintain oversight of multiple workflows. Confident, resilient, and able to challenge constructively when required. Strong organisational awareness and the ability to adapt to changing business needs. Qualifications Proficient in MS Office packages. Additional training in leadership, reporting, or operational systems may be provided as required. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Feb 19, 2026
Full time
Overview At John Sisk & Son, we're more than a construction company, we're a family owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. The Administration Manager provides strategic leadership and oversight to the administrative and coordination functions within the Operations team. This role ensures that all administrative activity, reporting, and client facing outputs are delivered to a consistently high standard through effective team management, process governance, and performance monitoring. Working in partnership with the Operations Manager and Co ordinators, the Administration Manager plays a key role in client engagement-supporting and attending client meetings, ensuring KPI performance is accurately represented, and guaranteeing that all reporting is prepared, validated, and delivered on time. The role is based in Bristol, St Albans, or Solihull, with regular travel to other offices and client sites. John Sisk & Son have been building excellence as a family owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change. Responsibilities Leadership & Team Management Provide strategic leadership to the administrative and coordination teams, ensuring high performance, capability development, and consistent delivery standards. Line manage Senior Coordinators and Senior Administrators, setting clear expectations, monitoring performance, and driving continuous improvement. Ensure resource planning, workload allocation, and absence cover are proactively managed to maintain seamless operational support. Champion best practice, process consistency, and compliance across all administrative activities. Operational Oversight & Governance Maintain oversight of all administrative workflows, ensuring accuracy, timeliness, and alignment with operational KPIs. Oversee the production, quality assurance, and timely submission of all operational and commercial reports. Ensure all PPM/L8, Water Management, GeoPal, and related documentation is processed, uploaded, and governed effectively through the team. Monitor the Race Card, weekly planning reports, and client system updates, ensuring the team maintains accurate and compliant data. Client Engagement & Reporting Support the Operations Manager and Co ordinators in preparing for client meetings, ensuring all KPI packs, progress reports, and supporting documentation are complete, accurate, and professionally presented. Attend client meetings as required, providing administrative insight, clarifying reporting outputs, and ensuring follow up actions are captured and delegated appropriately. Maintain a high level understanding of client requirements, performance expectations, and contractual reporting obligations. Strategic Support & Continuous Improvement Identify opportunities to streamline administrative processes, enhance reporting quality, and improve operational efficiency. Lead or support initiatives to strengthen governance, documentation standards, and cross team collaboration. Provide guidance and direction to the team on complex or escalated administrative issues. Ensure the administrative function remains aligned with operational priorities and evolving client needs. Experience Strong leadership capability with experience managing high performing administrative or operational support teams. Excellent written and verbal communication skills, with the ability to present information clearly and confidently to internal and external stakeholders. High attention to detail, with the ability to oversee quality rather than perform tasks directly. Ability to manage competing priorities, delegate effectively, and maintain oversight of multiple workflows. Confident, resilient, and able to challenge constructively when required. Strong organisational awareness and the ability to adapt to changing business needs. Qualifications Proficient in MS Office packages. Additional training in leadership, reporting, or operational systems may be provided as required. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Berry Recruitment
PPM Coordinator
Berry Recruitment St. Albans, Hertfordshire
Are you a PPM Coordinator who is looking for a new challenge? Look no further! Our client based in St Albans continue to grow and is looking for your skillset to have particular attention to logical planning and meeting period deadlines. Your role will consist of planning, allocating and reallocating of PPM, raising PPM remedial jobs, checking paperwork and closing jobs down. Utilising the contract system, along with other software such as excel. Duties include maintaining SLAs at 100%, content checking, chasing engineers and subcontractors for completion paperwork and more. Raise remedial jobs where required and overall assist in the smooth running of the section You will have expertise planning and scheduling engineers. Knowledge of facilities maintenance would be an advantage. Be self motivated and enjoy working in a team based environment. In return the company offer a salary of up to 30000pa. If you have a background in PPM coordination then apply now!
Feb 18, 2026
Full time
Are you a PPM Coordinator who is looking for a new challenge? Look no further! Our client based in St Albans continue to grow and is looking for your skillset to have particular attention to logical planning and meeting period deadlines. Your role will consist of planning, allocating and reallocating of PPM, raising PPM remedial jobs, checking paperwork and closing jobs down. Utilising the contract system, along with other software such as excel. Duties include maintaining SLAs at 100%, content checking, chasing engineers and subcontractors for completion paperwork and more. Raise remedial jobs where required and overall assist in the smooth running of the section You will have expertise planning and scheduling engineers. Knowledge of facilities maintenance would be an advantage. Be self motivated and enjoy working in a team based environment. In return the company offer a salary of up to 30000pa. If you have a background in PPM coordination then apply now!

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