Cheval Collection are currently recruiting a Chief Engineer to join our management team at our luxury serviced apartments in Edinburgh, Cheval The Edinburgh Grand, Cheval Old Town Chambers and Cheval Abbey Strand Apartments. As Chief Engineer of these three stunning properties in the heart of Edinburgh, you will need to be a technical expert and a great team leader to ensure that the properties are maintained to an excellent standard and compliant. Reporting directly to the General Manager, you will be responsible for the proactive and reactive maintenance for three properties, with a small team of direct reports, to manage PPM schedules, ensure health, safety and compliance are in order, and work collaboratively with other department managers to meet the company's standards. As well as having an extensive knowledge of electrical and mechanical services, you also need to be confident in using systems such as building management systems, and other supporting IT systems for maintenance reporting and health and safety compliance. If you have a multisite background, this would be a benefit, and an understanding of a luxury hospitality environment is preferable. As Chief Engineer, some of your responsibilities will include: Contractor Management : Supervise contracting staff and manage site access, ensuring all contractors adhere to Cheval Health & Safety policies, review RAMS, issue permits to work, and ensure all work is completed in line with the brief and Cheval standards. Planned & Reactive Maintenance : Oversee the coordination of planned and reactive maintenance, ensuring adherence to schedules, PPM servicing, and the manufacturer's recommendations for plant and equipment. Health & Safety Compliance : Ensure compliance with all Fire, Health & Safety regulations, conduct regular reviews, coordinate emergency plans and evacuations, and manage Health & Safety audits in collaboration with the Health & Safety Coordinator. Budget & Procurement : Actively manage the maintenance budget in line with approved forecasts, seek value for money when procuring goods and services, and assist in the annual budgeting process for maintenance, supplies, and service charges. We would love to hear from you if you have: Management experience in a 4/5 star or luxury environment. Experience in leading and developing a maintenance team. A strong ability to plan and organise projects. Extensive knowledge of electrical and mechanical services. A good knowledge of Health & Safety legislation and water management processes. Knowledge of Building Management Systems. Are a confident communicator at all levels. Take pride in what you do. Have a positive attitude in everything you do. In return we can offer you: 29 days annual leave, increasing with service (including bank holidays). Life Assurance (3 times salary). Career progression. Learning & Development opportunities. Food & Beverage Discounts. Retail discounts. Discounted accommodation. Health and wellbeing app. Company sick pay. Reward & Recognition scheme. Company events & celebrations. Tuition support funding. If you thrive on being the best you can and want to join our award-winning team, then look no further and apply now! Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Feb 13, 2025
Full time
Cheval Collection are currently recruiting a Chief Engineer to join our management team at our luxury serviced apartments in Edinburgh, Cheval The Edinburgh Grand, Cheval Old Town Chambers and Cheval Abbey Strand Apartments. As Chief Engineer of these three stunning properties in the heart of Edinburgh, you will need to be a technical expert and a great team leader to ensure that the properties are maintained to an excellent standard and compliant. Reporting directly to the General Manager, you will be responsible for the proactive and reactive maintenance for three properties, with a small team of direct reports, to manage PPM schedules, ensure health, safety and compliance are in order, and work collaboratively with other department managers to meet the company's standards. As well as having an extensive knowledge of electrical and mechanical services, you also need to be confident in using systems such as building management systems, and other supporting IT systems for maintenance reporting and health and safety compliance. If you have a multisite background, this would be a benefit, and an understanding of a luxury hospitality environment is preferable. As Chief Engineer, some of your responsibilities will include: Contractor Management : Supervise contracting staff and manage site access, ensuring all contractors adhere to Cheval Health & Safety policies, review RAMS, issue permits to work, and ensure all work is completed in line with the brief and Cheval standards. Planned & Reactive Maintenance : Oversee the coordination of planned and reactive maintenance, ensuring adherence to schedules, PPM servicing, and the manufacturer's recommendations for plant and equipment. Health & Safety Compliance : Ensure compliance with all Fire, Health & Safety regulations, conduct regular reviews, coordinate emergency plans and evacuations, and manage Health & Safety audits in collaboration with the Health & Safety Coordinator. Budget & Procurement : Actively manage the maintenance budget in line with approved forecasts, seek value for money when procuring goods and services, and assist in the annual budgeting process for maintenance, supplies, and service charges. We would love to hear from you if you have: Management experience in a 4/5 star or luxury environment. Experience in leading and developing a maintenance team. A strong ability to plan and organise projects. Extensive knowledge of electrical and mechanical services. A good knowledge of Health & Safety legislation and water management processes. Knowledge of Building Management Systems. Are a confident communicator at all levels. Take pride in what you do. Have a positive attitude in everything you do. In return we can offer you: 29 days annual leave, increasing with service (including bank holidays). Life Assurance (3 times salary). Career progression. Learning & Development opportunities. Food & Beverage Discounts. Retail discounts. Discounted accommodation. Health and wellbeing app. Company sick pay. Reward & Recognition scheme. Company events & celebrations. Tuition support funding. If you thrive on being the best you can and want to join our award-winning team, then look no further and apply now! Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Role - Facilities Operative - Both basic electrical engineering and coordinating Location- Wolverhampton (5 days per week on site) Salary- Up to 35k depending on experience Your role as a Facilities Operative Our client are a national manufacturing and engineering organisation and they now have a newly created role available for their Wolverhampton site, where you will report into the Facilities Manager. This is a unique dual role where you will manage subcontractors, manage PPM, reactive maintenance and H&S compliance of site and use CAFM system daily. In addition to acting as a Facilities Coordinator, we are ideally seeing someone who has an electrical qualification who can support with PAT testing, and general basic electrical maintenance such as emergency lighting etc. Your duties and responsibilities as a Facilities Operative: Manage and maintain statutory requirements and maintenance at sites. Responsible in ensuring that all statutory inspections, services and repairs are completed in a timely manner. Maintain site records and FM jobs request database. Coordinate and monitor both the reactive and planned maintenance activities at Ansaldo sites. To provide a high quality, customer-focused service, through teamwork and communication. The co-ordination, supervision, and management of FM resource and third-party contractors. Creating purchase order requests and processing of invoices for FM sub-contractor work. Coordinating the implementation of building refurbishments and alterations to plant. Resolution of day to day building and equipment issues to ensure operational efficiency. Preventative maintenance planning and scheduling. Supervising and control of Subcontractors. Responsible for the upkeep of fire protection systems. Responsible for the management of all waste streams. Effect minor maintenance electrical repairs where appropriate. Responsible for the Car parking and pedestrian segregation. To support managers and employees across all sites with projects and requests Responsible for the inspection and maintenance of: Fixed ladders, racking, pressure vessels, Air compressors, Dryers/Filters, Oil Separator, Local Exhaust Ventilation (LEV's), Boom Lift Genie, Roller shutter doors, Air-conditioning, Gas safety tests, Gas heaters, Access Control, Fire Extinguishers, Fire dampers, Hose reel, Sprinkler system, Emergency Lighting, Domestic water, Water flushing, Effluent Water Sample, Sewage & Sump Pumps, Pest Control, Cranes (LOLER inspections and all servicing), Reach Truck, Fork Lift (LOLER inspections and annual service), Scissor Lift (LOLER inspections and annual service), Plumbing, Roof Inspection, Water Boilers Service, Bottled Water Service, Water Cooler Machine Service, Drinks machines, Hand sanitizers, Doors & windows, Fire Detection and Alarms, Intruder Alarms & Shredding To be successful in your role, you should have the following skills and experience: Electrical qualification- this can be a junior or apprentice qualification and the company are open to discussion of supporting with education and professional development IOSH or NEBOSH Strong H&S experience with RAMS and control of contractors Experience in manufacturing or engineering environment If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 11, 2025
Full time
Role - Facilities Operative - Both basic electrical engineering and coordinating Location- Wolverhampton (5 days per week on site) Salary- Up to 35k depending on experience Your role as a Facilities Operative Our client are a national manufacturing and engineering organisation and they now have a newly created role available for their Wolverhampton site, where you will report into the Facilities Manager. This is a unique dual role where you will manage subcontractors, manage PPM, reactive maintenance and H&S compliance of site and use CAFM system daily. In addition to acting as a Facilities Coordinator, we are ideally seeing someone who has an electrical qualification who can support with PAT testing, and general basic electrical maintenance such as emergency lighting etc. Your duties and responsibilities as a Facilities Operative: Manage and maintain statutory requirements and maintenance at sites. Responsible in ensuring that all statutory inspections, services and repairs are completed in a timely manner. Maintain site records and FM jobs request database. Coordinate and monitor both the reactive and planned maintenance activities at Ansaldo sites. To provide a high quality, customer-focused service, through teamwork and communication. The co-ordination, supervision, and management of FM resource and third-party contractors. Creating purchase order requests and processing of invoices for FM sub-contractor work. Coordinating the implementation of building refurbishments and alterations to plant. Resolution of day to day building and equipment issues to ensure operational efficiency. Preventative maintenance planning and scheduling. Supervising and control of Subcontractors. Responsible for the upkeep of fire protection systems. Responsible for the management of all waste streams. Effect minor maintenance electrical repairs where appropriate. Responsible for the Car parking and pedestrian segregation. To support managers and employees across all sites with projects and requests Responsible for the inspection and maintenance of: Fixed ladders, racking, pressure vessels, Air compressors, Dryers/Filters, Oil Separator, Local Exhaust Ventilation (LEV's), Boom Lift Genie, Roller shutter doors, Air-conditioning, Gas safety tests, Gas heaters, Access Control, Fire Extinguishers, Fire dampers, Hose reel, Sprinkler system, Emergency Lighting, Domestic water, Water flushing, Effluent Water Sample, Sewage & Sump Pumps, Pest Control, Cranes (LOLER inspections and all servicing), Reach Truck, Fork Lift (LOLER inspections and annual service), Scissor Lift (LOLER inspections and annual service), Plumbing, Roof Inspection, Water Boilers Service, Bottled Water Service, Water Cooler Machine Service, Drinks machines, Hand sanitizers, Doors & windows, Fire Detection and Alarms, Intruder Alarms & Shredding To be successful in your role, you should have the following skills and experience: Electrical qualification- this can be a junior or apprentice qualification and the company are open to discussion of supporting with education and professional development IOSH or NEBOSH Strong H&S experience with RAMS and control of contractors Experience in manufacturing or engineering environment If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
VS/7479 Maintenance Coordinator - Residential Property Manchester Salary: £30,000 to £35,000 plus a discretionary bonus of up to 20% Hours: 9:00 till 18:00 Monday to Friday My client is a dynamic and growing property company, based in Manchester with a large portfolio of quality properties. Now seeking a skilled and experienced individual to join the team as a maintenance coordinator. You will be required to ensure the smooth running of operation and maintenance of the property portfolio within your region, and for scheduling maintenance and compliance jobs with internal teams and external contractors. Key responsibilities Oversee all maintenance activities and to manage the maintenance operatives within the region. Ensure that their properties are safe, well-maintained and compliant with all relevant regulations Prioritise and schedule reactive and pro-active maintenance to deliver service SLAs Address and resolve escalated issues & complaints in a timely & efficient manner Use your own technical knowledge and work with the wider team to assess the most appropriate internal or external contractor or solution to achieve service levels required Plan compliance certification and remedial work as required Assist with regular inspections of properties to identify maintenance needs Act as a key point of contact for tenants regarding maintenance issues Support the region with inbound calls from tenants and outbound triaging calls Assist with organisation and management of annual tenant handover process planning and delivery each summer Assist with managing the transition and integration of new acquisitions into the business. Provide input to regular capacity utilisation and cost reviews Monitor the PPM schedule for both in house staff and contractors, and undertake regular audits of PPMs. Work with the Supplier Management team to ensure Health and Safety compliance is met from contractors. Monitor costs in line with budgets. Participate in process improvement initiatives to deliver improved capacity utilisation and operational efficiency Support profitability and occupancy across the business during peak periods and team annual leave/absence Carry out any reasonable request from the senior management team and work flexibly across the organisation as required. Experience & skills We re ideally looking for an experienced maintenance coordinator, scheduler, property manager or similar. Strong leadership and people management skills. Excellent organisation and time management skills. Committed to providing excellent level of customer service from initial contact through to issue resolution. Strong HMO and/or purpose-built student housing/residential sector experience preferred An organised, structured and pro-active approach. A team player. Highly IT literate and have experience of using an online scheduling system, desired but not essential. Excellent communication skills both written and oral with high levels of accuracy and attention to detail. Requirements : Satisfactory references and a DBS check required. Equipment : Company laptop iPhone & iPad provided In the first instance please apply by submitted your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Jan 29, 2025
Full time
VS/7479 Maintenance Coordinator - Residential Property Manchester Salary: £30,000 to £35,000 plus a discretionary bonus of up to 20% Hours: 9:00 till 18:00 Monday to Friday My client is a dynamic and growing property company, based in Manchester with a large portfolio of quality properties. Now seeking a skilled and experienced individual to join the team as a maintenance coordinator. You will be required to ensure the smooth running of operation and maintenance of the property portfolio within your region, and for scheduling maintenance and compliance jobs with internal teams and external contractors. Key responsibilities Oversee all maintenance activities and to manage the maintenance operatives within the region. Ensure that their properties are safe, well-maintained and compliant with all relevant regulations Prioritise and schedule reactive and pro-active maintenance to deliver service SLAs Address and resolve escalated issues & complaints in a timely & efficient manner Use your own technical knowledge and work with the wider team to assess the most appropriate internal or external contractor or solution to achieve service levels required Plan compliance certification and remedial work as required Assist with regular inspections of properties to identify maintenance needs Act as a key point of contact for tenants regarding maintenance issues Support the region with inbound calls from tenants and outbound triaging calls Assist with organisation and management of annual tenant handover process planning and delivery each summer Assist with managing the transition and integration of new acquisitions into the business. Provide input to regular capacity utilisation and cost reviews Monitor the PPM schedule for both in house staff and contractors, and undertake regular audits of PPMs. Work with the Supplier Management team to ensure Health and Safety compliance is met from contractors. Monitor costs in line with budgets. Participate in process improvement initiatives to deliver improved capacity utilisation and operational efficiency Support profitability and occupancy across the business during peak periods and team annual leave/absence Carry out any reasonable request from the senior management team and work flexibly across the organisation as required. Experience & skills We re ideally looking for an experienced maintenance coordinator, scheduler, property manager or similar. Strong leadership and people management skills. Excellent organisation and time management skills. Committed to providing excellent level of customer service from initial contact through to issue resolution. Strong HMO and/or purpose-built student housing/residential sector experience preferred An organised, structured and pro-active approach. A team player. Highly IT literate and have experience of using an online scheduling system, desired but not essential. Excellent communication skills both written and oral with high levels of accuracy and attention to detail. Requirements : Satisfactory references and a DBS check required. Equipment : Company laptop iPhone & iPad provided In the first instance please apply by submitted your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Technical Service Manager Shepperton Salary up £65,000 Purpose of the Role The Technical Service Manager position is responsible for a team of field engineers and service coordinators to ensure efficient and effective delivery of PPMs, Repairs and urgent works to clients. Key Responsibilities: Manage a team of field service engineers and service coordinators, managing team performance and employee administration Oversee the planning and scheduling of service calls and preventive maintenance visits Ensure timely and efficient response to client service requests Manager any escalations from the service coordinators, resolving any complaints and issues promptly and professionally. Monitor service quality and client satisfaction Provide technical support as and when required Attend site visits and carry out site audits and required Identify opportunities to improve service profitability Build and maintain strong relationships with clients General Responsibilities: To contribute to the development of the Company To work in accordance with all policies and procedures of the company To commit to own personal development and attend training and/or development activities as required. To work in accordance with relevant legislation To undertake any other duties and required, and as appropriate to the post. Desired Skillset and Characteristics: Strong technical knowledge of HVAC systems and equipment Proven experience managing a team Excellent communication skills, both written and verbal Strong problem solving and analytical skills Strong organisational skills Degree or equivalent experience in an industry specific subject Field experience Benefits Salary up to £65k 33 days holiday (including Bank Holidays) Sick Pay Very good Benefit Package
Jan 29, 2025
Full time
Technical Service Manager Shepperton Salary up £65,000 Purpose of the Role The Technical Service Manager position is responsible for a team of field engineers and service coordinators to ensure efficient and effective delivery of PPMs, Repairs and urgent works to clients. Key Responsibilities: Manage a team of field service engineers and service coordinators, managing team performance and employee administration Oversee the planning and scheduling of service calls and preventive maintenance visits Ensure timely and efficient response to client service requests Manager any escalations from the service coordinators, resolving any complaints and issues promptly and professionally. Monitor service quality and client satisfaction Provide technical support as and when required Attend site visits and carry out site audits and required Identify opportunities to improve service profitability Build and maintain strong relationships with clients General Responsibilities: To contribute to the development of the Company To work in accordance with all policies and procedures of the company To commit to own personal development and attend training and/or development activities as required. To work in accordance with relevant legislation To undertake any other duties and required, and as appropriate to the post. Desired Skillset and Characteristics: Strong technical knowledge of HVAC systems and equipment Proven experience managing a team Excellent communication skills, both written and verbal Strong problem solving and analytical skills Strong organisational skills Degree or equivalent experience in an industry specific subject Field experience Benefits Salary up to £65k 33 days holiday (including Bank Holidays) Sick Pay Very good Benefit Package
Bennett and Game Recruitment LTD
Berkhamsted, Hertfordshire
Our client is a leading HVAC contractor with over 20 years of operation. They are specialists in designing, supplying, installing, servicing, and maintaining air conditioning, heating, and ventilation systems within commercial buildings. Due to continued growth, they are looking for a Service Manager to join their close-knit team. The Service Manager will be pivotal in ensuring their clients receive the highest quality of service. This is an office-based role, however some travel to London and the South may be required. Service Manager Salary & Benefits Salary 45,000 - 60,000 DOE Company Vehicle 25 days holiday Company Pension Monday - Friday 9am - 5:30pm Further package details to be discussed at interview Service Manager Job Overview Leading and managing the company's Service Department which includes Service Coordinators and Engineers Coordinating daily engineer activities, including planned preventative maintenance (PPMs), remedial works, and call-outs. Providing technical support to engineers and coordinators. Managing F Gas compliance and maintaining adherence to client procedures. Service Manager Job Requirements City & Guilds Level 2 Refrigeration & Air Conditioning (required) City & Guilds Level 3 Refrigeration & Air Conditioning (advantageous) CSCS Skill Card, CITB SSSTS or SMSTS certification. (advantageous) A minimum of 10 years of experience working within the HVAC industry. Full UK Driving Licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jan 29, 2025
Full time
Our client is a leading HVAC contractor with over 20 years of operation. They are specialists in designing, supplying, installing, servicing, and maintaining air conditioning, heating, and ventilation systems within commercial buildings. Due to continued growth, they are looking for a Service Manager to join their close-knit team. The Service Manager will be pivotal in ensuring their clients receive the highest quality of service. This is an office-based role, however some travel to London and the South may be required. Service Manager Salary & Benefits Salary 45,000 - 60,000 DOE Company Vehicle 25 days holiday Company Pension Monday - Friday 9am - 5:30pm Further package details to be discussed at interview Service Manager Job Overview Leading and managing the company's Service Department which includes Service Coordinators and Engineers Coordinating daily engineer activities, including planned preventative maintenance (PPMs), remedial works, and call-outs. Providing technical support to engineers and coordinators. Managing F Gas compliance and maintaining adherence to client procedures. Service Manager Job Requirements City & Guilds Level 2 Refrigeration & Air Conditioning (required) City & Guilds Level 3 Refrigeration & Air Conditioning (advantageous) CSCS Skill Card, CITB SSSTS or SMSTS certification. (advantageous) A minimum of 10 years of experience working within the HVAC industry. Full UK Driving Licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Job Advert: Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Jan 29, 2025
Full time
Job Advert: Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Job Advert: HVAC Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Jan 29, 2025
Full time
Job Advert: HVAC Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Job Advert: HVAC Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Jan 29, 2025
Full time
Job Advert: HVAC Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Job Advert: HVAC Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Jan 29, 2025
Full time
Job Advert: HVAC Technical Service Manager Location: North Surrey Hours: 40 hours per week Type: Permanent Salary: 55,000- 65,000 + package Purpose of the Role The Technical Service Manager will oversee a team of field engineers and service coordinators, ensuring the efficient and effective delivery of PPMs, repairs, and urgent works for clients. Key Responsibilities Manage a team of field engineers and service coordinators, ensuring high performance and effective administration. Oversee the planning and scheduling of service calls and preventive maintenance visits. Ensure prompt and efficient responses to client service requests. Handle escalations, resolving complaints and issues professionally. Monitor service quality and client satisfaction levels. Provide technical support as required. Conduct site visits and audits as needed. Identify opportunities to enhance service profitability. Build and maintain strong client relationships. Desired Skills and Experience Strong technical knowledge of HVAC systems and equipment. Proven experience in managing a team. Strong problem-solving and analytical abilities. Exceptional organisational & communication skills. Degree or equivalent experience in an industry-specific field. Engineer background in HVAC systems. General Responsibilities Commit to personal development and attend relevant training. Adhere to company policies, procedures, and relevant legislation. Support the ongoing growth and development of the organization. Perform any additional duties relevant to the role. Innotech Partners limited phone number removed acts as an Employment Agency and is a subsidiary of Talentia Group.
Daniel Owen Agency are currently looking for a Helpdesk PPM Coordinator, based in St Albans, Hertfordshire. You will be the first point of contact for incoming service requests, ensuring jobs are efficiently assigned and completed within SLA timeframes. This role requires strong organisational skills and a commitment to delivering high-quality service within the Hard Facilities Management / Rail Contract. Key Responsibilities Serve as the initial contact for service requests via phone and email. Dispatch calls to engineers or subcontractors based on skills, location, and service requirements. Prioritise urgent tasks and coordinate resources to address immediate needs. Support operative and subcontractor coordination for efficient service delivery. Attend training and health & safety courses as directed. Qualifications and Experience GCSEs or equivalent (Grade C or above in English and Maths). Proven experience in Facilities Management within an administrative or helpdesk role. Strong knowledge of CAFM systems. Proficiency in MS Office, including Excel and Outlook. Skills and Attributes Excellent planning, organisation, and prioritisation skills. Strong communication skills and a professional telephone manner. Enthusiastic, with a willingness to learn and adapt. If you are on the lookout for a new position, and you feel you have the relevant experience for this role, please feel free to contact the London Rail Team on (phone number removed), to discuss the role further.
Jan 29, 2025
Full time
Daniel Owen Agency are currently looking for a Helpdesk PPM Coordinator, based in St Albans, Hertfordshire. You will be the first point of contact for incoming service requests, ensuring jobs are efficiently assigned and completed within SLA timeframes. This role requires strong organisational skills and a commitment to delivering high-quality service within the Hard Facilities Management / Rail Contract. Key Responsibilities Serve as the initial contact for service requests via phone and email. Dispatch calls to engineers or subcontractors based on skills, location, and service requirements. Prioritise urgent tasks and coordinate resources to address immediate needs. Support operative and subcontractor coordination for efficient service delivery. Attend training and health & safety courses as directed. Qualifications and Experience GCSEs or equivalent (Grade C or above in English and Maths). Proven experience in Facilities Management within an administrative or helpdesk role. Strong knowledge of CAFM systems. Proficiency in MS Office, including Excel and Outlook. Skills and Attributes Excellent planning, organisation, and prioritisation skills. Strong communication skills and a professional telephone manner. Enthusiastic, with a willingness to learn and adapt. If you are on the lookout for a new position, and you feel you have the relevant experience for this role, please feel free to contact the London Rail Team on (phone number removed), to discuss the role further.
Why Choose to work with this Charity? This charity is on a mission to enhance the lives of people with brain injuries. They have dedicated assessment centers, rehabilitation units, and hospitals employ expert neuro-rehabilitation to help people regain the skills they've lost. They provide support for a wide range of brain injuries, whether they stem from trauma, illness, substance abuse, or other causes. The team is not just passionate about their work; they're a tight-knit community that always have each other's backs. The Job As the Helpdesk Co-ordinator in the Pre-Planned Maintenance property team you will be part of the family, you'll collaborate closely with the Head of Estates, Regional Property Managers, and the Helpdesk Supervisor. Your role is all about efficiently managing the property portfolio and associated assets. This includes overseeing all Pre-Planned Maintenance operations and providing valuable technical and commercial infrastructure advice. You'll also coordinate professional administrative support for the Estates team and Regional Property Managers, serving as the go-to person for all Concerto Pre-Planned Maintenance related maintenance and development activities. Key Responsibilities: - Providing full support to the Helpdesk team in alignment with evolving requirements and the charity's policies. You'll help develop Pre-Planned Maintenance processes and administration in line with changes in the portfolio. - Maintaining, enhancing, and updating the E&P CAFM system (Concerto). - Creating, managing, and producing reports and Concerto dashboards to review and monitor performance against service levels, contracts, and work progress. Your reports will be invaluable in enabling E&P to deliver operational excellence. - Offering technical assessments for all PPM activities, reviewing completed work documentation, and assigning tasks to ensure up-to-date and accurate compliance data. - Taking charge of raising work orders for both Reactive and Pre-Planned Maintenance tasks within your designated authority, consistently pushing for higher quality work and benchmarking against best practices. About You If you're the right fit for the role, you'll have: - Experience in managing a Property Helpdesk Team, including overseeing Pre-Planned Maintenance and reactive tasks. - Proficiency in operating and maintaining CAFM systems, including reporting and dashboard creation. - An IOSH qualification. - An accurate and logical approach to data. - Strong IT skills, particularly in Microsoft Office, with expertise in Word, Excel, and Outlook. - Excellent organisational skills, an ability to prioritise tasks, meet deadlines, and top-notch report-writing and presentation skills. - Outstanding interpersonal and communication skills, both verbal and written. (Hybrid work arrangements available) Are you ready to make a difference in the lives of those who need help? Come and join the team!
Feb 01, 2024
Full time
Why Choose to work with this Charity? This charity is on a mission to enhance the lives of people with brain injuries. They have dedicated assessment centers, rehabilitation units, and hospitals employ expert neuro-rehabilitation to help people regain the skills they've lost. They provide support for a wide range of brain injuries, whether they stem from trauma, illness, substance abuse, or other causes. The team is not just passionate about their work; they're a tight-knit community that always have each other's backs. The Job As the Helpdesk Co-ordinator in the Pre-Planned Maintenance property team you will be part of the family, you'll collaborate closely with the Head of Estates, Regional Property Managers, and the Helpdesk Supervisor. Your role is all about efficiently managing the property portfolio and associated assets. This includes overseeing all Pre-Planned Maintenance operations and providing valuable technical and commercial infrastructure advice. You'll also coordinate professional administrative support for the Estates team and Regional Property Managers, serving as the go-to person for all Concerto Pre-Planned Maintenance related maintenance and development activities. Key Responsibilities: - Providing full support to the Helpdesk team in alignment with evolving requirements and the charity's policies. You'll help develop Pre-Planned Maintenance processes and administration in line with changes in the portfolio. - Maintaining, enhancing, and updating the E&P CAFM system (Concerto). - Creating, managing, and producing reports and Concerto dashboards to review and monitor performance against service levels, contracts, and work progress. Your reports will be invaluable in enabling E&P to deliver operational excellence. - Offering technical assessments for all PPM activities, reviewing completed work documentation, and assigning tasks to ensure up-to-date and accurate compliance data. - Taking charge of raising work orders for both Reactive and Pre-Planned Maintenance tasks within your designated authority, consistently pushing for higher quality work and benchmarking against best practices. About You If you're the right fit for the role, you'll have: - Experience in managing a Property Helpdesk Team, including overseeing Pre-Planned Maintenance and reactive tasks. - Proficiency in operating and maintaining CAFM systems, including reporting and dashboard creation. - An IOSH qualification. - An accurate and logical approach to data. - Strong IT skills, particularly in Microsoft Office, with expertise in Word, Excel, and Outlook. - Excellent organisational skills, an ability to prioritise tasks, meet deadlines, and top-notch report-writing and presentation skills. - Outstanding interpersonal and communication skills, both verbal and written. (Hybrid work arrangements available) Are you ready to make a difference in the lives of those who need help? Come and join the team!
PMR are seeking an enthusiastic and confident Assistant Building Manager to join our client's team in their development in Chatham! ROLE OBJECTIVE The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Senior Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams. To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer KEY RESPONSIBILITIES Support the Senior Building Manager and leasing administration team. Support the Lease & contract coordinator with deal sheets during busier periods and launches of new assets. Support the Lease & contract coordinator with onboarding of all new deals and renewals on referencing system and relevant databases. Support the Lease & contract coordinator with ensuring all customers pay holding fee, subject to exemptions pre-approved by Management during busier periods and launches of new assets. Assist and ensure, all referencing is completed in a timely manner. Assist and ensure, all pre move in checklists and check out lists have been adhered to. Ensuring customers who have opted for Reposit are eligible subject to results from referencing process and/or upfront payments. If no longer eligible, informing the Senior Building Manager to communicate this to the prospective customer. Take calls and email enquiries from prospective tenants and book in viewings. Undertake in-person viewings. Dealing with ad-hoc renters enquiries via phone, email, or portal reporting. Instructing reactive maintenance works reported by renters on FixFlo system and keep tenants updated on progress of works. Liaising with contractors on day-to-day maintenance issues to ensure works are undertaken in a timely manner and to standard required. Assist Senior Building Manager in chasing renewals for existing tenants. Use inventory hive system to undertake check-in and check-out inspections and liaise with Senior Building Manager on dilapidation works identified. Assist Senior Building Manager with instructing and managing end of tenancy works. Undertake tenant move ins as and when required. Liaise with contractors on any PPM works instructed by Senior Building Manager. General cover for Residents hosts as and when required. General Responsibilities Act always in line with the Company Values, integrating these into all work practices. Maintain accurate computerised and manual records. Produce accurate information and reports for weekly/ monthly meetings. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as a company ambassador in your conduct during working hours and in all contact with customers and third parties connected with the business. To undertake any other duties as are reasonably requested from time to time. This is not an exhaustive list of the duties that may be required of the post holder. Duties may be changed, after discussion, to suit the operational requirements of the company. KNOWLEDGE, SKILLS, AND EXPERIENCE Knowledge of real estate and a commitment to learn more. Excellent organisational skills. Excellent written and oral communication skills and telephone manner. Excellent IT skills - Microsoft Excel, PowerPoint, Outlook & Word. Experience of managing conflicting priorities in a busy office environment. Take responsibility for your own learning and development. Good time management. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care, property services, managing landlord and customer relationships Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents Strong attention to detail Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient Demonstrable experience and ability to use ICT packages i.e., Microsoft Word and Excel. Self-motivated, with high energy and enthusiasm Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions. Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Proven administrative experience of working in the private rented sector (desirable) Knowledge and experience of using Qube (desirable)
Dec 12, 2022
Full time
PMR are seeking an enthusiastic and confident Assistant Building Manager to join our client's team in their development in Chatham! ROLE OBJECTIVE The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Senior Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams. To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer KEY RESPONSIBILITIES Support the Senior Building Manager and leasing administration team. Support the Lease & contract coordinator with deal sheets during busier periods and launches of new assets. Support the Lease & contract coordinator with onboarding of all new deals and renewals on referencing system and relevant databases. Support the Lease & contract coordinator with ensuring all customers pay holding fee, subject to exemptions pre-approved by Management during busier periods and launches of new assets. Assist and ensure, all referencing is completed in a timely manner. Assist and ensure, all pre move in checklists and check out lists have been adhered to. Ensuring customers who have opted for Reposit are eligible subject to results from referencing process and/or upfront payments. If no longer eligible, informing the Senior Building Manager to communicate this to the prospective customer. Take calls and email enquiries from prospective tenants and book in viewings. Undertake in-person viewings. Dealing with ad-hoc renters enquiries via phone, email, or portal reporting. Instructing reactive maintenance works reported by renters on FixFlo system and keep tenants updated on progress of works. Liaising with contractors on day-to-day maintenance issues to ensure works are undertaken in a timely manner and to standard required. Assist Senior Building Manager in chasing renewals for existing tenants. Use inventory hive system to undertake check-in and check-out inspections and liaise with Senior Building Manager on dilapidation works identified. Assist Senior Building Manager with instructing and managing end of tenancy works. Undertake tenant move ins as and when required. Liaise with contractors on any PPM works instructed by Senior Building Manager. General cover for Residents hosts as and when required. General Responsibilities Act always in line with the Company Values, integrating these into all work practices. Maintain accurate computerised and manual records. Produce accurate information and reports for weekly/ monthly meetings. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as a company ambassador in your conduct during working hours and in all contact with customers and third parties connected with the business. To undertake any other duties as are reasonably requested from time to time. This is not an exhaustive list of the duties that may be required of the post holder. Duties may be changed, after discussion, to suit the operational requirements of the company. KNOWLEDGE, SKILLS, AND EXPERIENCE Knowledge of real estate and a commitment to learn more. Excellent organisational skills. Excellent written and oral communication skills and telephone manner. Excellent IT skills - Microsoft Excel, PowerPoint, Outlook & Word. Experience of managing conflicting priorities in a busy office environment. Take responsibility for your own learning and development. Good time management. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care, property services, managing landlord and customer relationships Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents Strong attention to detail Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient Demonstrable experience and ability to use ICT packages i.e., Microsoft Word and Excel. Self-motivated, with high energy and enthusiasm Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions. Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Proven administrative experience of working in the private rented sector (desirable) Knowledge and experience of using Qube (desirable)
Job Details What you will do Johnson Controls are a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration and security systems. The UK&I Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls and mechanical & electrical works. As an HVAC Technician you are the primary contact for all technical service issues, responsible for trouble shooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement and customer needs. How you will do it As the direct contact with the client for site technical service and maintenance issues, you will be responsible for trouble shooting, system PPM, as per contract requirements, communicating clearly findings and any further actions required or recommendations for system improvement, upgrades or optimisations. You will keep the customer informed on the service you are providing. Part of the role is preparing detailed reports/technical communications on work carried out and submitting it to Service Co-ordinator & Client as required. Health and Safety will be at the forefront of everything you do. Although often working without accompaniment you will be part of a team and contribute towards its success. What we look for • Ideally hold a recognised HVAC qualification: NVQ level 2 or equivalent (NVQ level 3 not essential but desirable) • Proven experience in the service engineer role within the air conditioning industry. • F-GAS 2079 Cat 1 qualification • A full UK driving license • Experience working with major manufacturers such as Daikin, Hitachi and Mitsubishi Electric. • Experience & working knowledge with DX, Split & VRV systems, AHUs & ventilation plant. • Electrical and controls experience to be able to identify and rectify electrical and control issues. • Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams. • Capable of working without documented procedures and with limited supervision. • A committed can do positive attitude with the ability to integrate and work as a member of a team If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.
Dec 07, 2022
Full time
Job Details What you will do Johnson Controls are a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration and security systems. The UK&I Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls and mechanical & electrical works. As an HVAC Technician you are the primary contact for all technical service issues, responsible for trouble shooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement and customer needs. How you will do it As the direct contact with the client for site technical service and maintenance issues, you will be responsible for trouble shooting, system PPM, as per contract requirements, communicating clearly findings and any further actions required or recommendations for system improvement, upgrades or optimisations. You will keep the customer informed on the service you are providing. Part of the role is preparing detailed reports/technical communications on work carried out and submitting it to Service Co-ordinator & Client as required. Health and Safety will be at the forefront of everything you do. Although often working without accompaniment you will be part of a team and contribute towards its success. What we look for • Ideally hold a recognised HVAC qualification: NVQ level 2 or equivalent (NVQ level 3 not essential but desirable) • Proven experience in the service engineer role within the air conditioning industry. • F-GAS 2079 Cat 1 qualification • A full UK driving license • Experience working with major manufacturers such as Daikin, Hitachi and Mitsubishi Electric. • Experience & working knowledge with DX, Split & VRV systems, AHUs & ventilation plant. • Electrical and controls experience to be able to identify and rectify electrical and control issues. • Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams. • Capable of working without documented procedures and with limited supervision. • A committed can do positive attitude with the ability to integrate and work as a member of a team If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.
An excellent opportunity to work in an Iconic Landmark Building within Canary Wharf has arisen with one of the UK s most prestigious companies. The successful candidate will join a team of multi skilled engineers and they will carry out PPM and reactive maintenance, statutory compliance and general building maintenance tasks. This is an exciting opportunity for a Qualified Maintenance Engineer looking to take their career path to the next level. The location you will be based at is highly sought after and hire the best engineers in the industry. Expect to work with top end engineers from the building services sector including being well looked after, top salary and good job security. In return, you need to be at the top of your game and know your role well, as well as being able to be client facing and professional at all times. Reporting Directly into the Building Services Manager, you will be an integral part of the Team Job Specification Commercial PPM & Reactive maintenance under contractual SLA, such as - Emergency lighting, Fire alarms, FCU's, AHU's, BMS - Head End Controls HVAC plant, VAV VRV, Water treatment, Ballast Changes, Lamping, PAT testing Identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate. Carry out the required routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule as tasked by the Building Control Co-Ordinator Salary & Package Salary: £46,350 Overtime Rates at x1.5 & x2.0 Hours of Work: Continental shift patterns 7pm - 7am 25 Days Holiday, Pension, Private Health Insurance Free gym access 2% yearly salary bonus, Genuine career progression in an ever-growing company, Training and Development, other benefits Inc. The Person Apprentice trained electrical or Building Services HVAC discipline, Mechanical apprenticeship would be acceptable with relevant electrical experience. City & Guilds 236 part 1 & 2 certification. in Electrical installations or Electrical Engineering (or equivalent) NVQ Level 3 Electrical Installations or Electrical Engineering 17/18th Edition Previous experience working in a modern building services maintenance environment, Have 5 years' experience in a similar role (applicants without relevant experience will not be considered) Will professionally represent the company at all times Have excellent communication skills Hard-working, Career Driven Ex-Forces Royal Navy Considered This is a great opportunity to join a large and established FM company, who can offer a competitive salary with career progression
Dec 06, 2022
Full time
An excellent opportunity to work in an Iconic Landmark Building within Canary Wharf has arisen with one of the UK s most prestigious companies. The successful candidate will join a team of multi skilled engineers and they will carry out PPM and reactive maintenance, statutory compliance and general building maintenance tasks. This is an exciting opportunity for a Qualified Maintenance Engineer looking to take their career path to the next level. The location you will be based at is highly sought after and hire the best engineers in the industry. Expect to work with top end engineers from the building services sector including being well looked after, top salary and good job security. In return, you need to be at the top of your game and know your role well, as well as being able to be client facing and professional at all times. Reporting Directly into the Building Services Manager, you will be an integral part of the Team Job Specification Commercial PPM & Reactive maintenance under contractual SLA, such as - Emergency lighting, Fire alarms, FCU's, AHU's, BMS - Head End Controls HVAC plant, VAV VRV, Water treatment, Ballast Changes, Lamping, PAT testing Identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate. Carry out the required routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule as tasked by the Building Control Co-Ordinator Salary & Package Salary: £46,350 Overtime Rates at x1.5 & x2.0 Hours of Work: Continental shift patterns 7pm - 7am 25 Days Holiday, Pension, Private Health Insurance Free gym access 2% yearly salary bonus, Genuine career progression in an ever-growing company, Training and Development, other benefits Inc. The Person Apprentice trained electrical or Building Services HVAC discipline, Mechanical apprenticeship would be acceptable with relevant electrical experience. City & Guilds 236 part 1 & 2 certification. in Electrical installations or Electrical Engineering (or equivalent) NVQ Level 3 Electrical Installations or Electrical Engineering 17/18th Edition Previous experience working in a modern building services maintenance environment, Have 5 years' experience in a similar role (applicants without relevant experience will not be considered) Will professionally represent the company at all times Have excellent communication skills Hard-working, Career Driven Ex-Forces Royal Navy Considered This is a great opportunity to join a large and established FM company, who can offer a competitive salary with career progression
JOB ROLE: International Real Estate Co-ordinator - HYBRID WORKING JANUARY START DATE HOURS: Monday-Friday FT (hours will be between 8am-6pm) SALARY: £14/£15ph depending on experience LOCATION: Paddington BENEFITS: Holiday pay, ongoing opportunity DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO: Act as the main point of contact for project finance related budgets, updates and information Manage international rent payment schedules and local country LL payments coordination for all locations Raising POs and invoicing for all projects/rents/services for Intl RE alongside new vendor set up Administration of the Critical date tool managing/maintaining and tracking critical dates across the portfolio Real Estate VNET support Project change management/engagement and comms coordinator support Project slide creation and support for all projects and business cases Day to day project support and support budget tracking including PPM updates USA support as required by the team SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED: Good time management Proactive and organised Able to work well under pressure and unsupervised Reliable and consistent Well-spoken and well presented Demonstrate transferable skills If this company and position appeals to you then please apply your CV on-line or if applying via the OA website please send to me directly on This opportunity is being advertised by the Office Angels West End team. Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly. If you have not heard after 5 working days then unfortunately we were unable to consider your application on this occasion. Office Angels West End branch look after roles in the following locations and all areas in between: Oxford Circus, Oxford Street, Covent Garden, Tottenham Court Road, Euston, Regent Street, Piccadilly, Leicester Square, Camden, Bond Street, Marble Arch, Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill, Paddington, Hampstead. Our Retail team looks after Fashion and beauty roles nationally. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 01, 2022
Full time
JOB ROLE: International Real Estate Co-ordinator - HYBRID WORKING JANUARY START DATE HOURS: Monday-Friday FT (hours will be between 8am-6pm) SALARY: £14/£15ph depending on experience LOCATION: Paddington BENEFITS: Holiday pay, ongoing opportunity DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO: Act as the main point of contact for project finance related budgets, updates and information Manage international rent payment schedules and local country LL payments coordination for all locations Raising POs and invoicing for all projects/rents/services for Intl RE alongside new vendor set up Administration of the Critical date tool managing/maintaining and tracking critical dates across the portfolio Real Estate VNET support Project change management/engagement and comms coordinator support Project slide creation and support for all projects and business cases Day to day project support and support budget tracking including PPM updates USA support as required by the team SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED: Good time management Proactive and organised Able to work well under pressure and unsupervised Reliable and consistent Well-spoken and well presented Demonstrate transferable skills If this company and position appeals to you then please apply your CV on-line or if applying via the OA website please send to me directly on This opportunity is being advertised by the Office Angels West End team. Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly. If you have not heard after 5 working days then unfortunately we were unable to consider your application on this occasion. Office Angels West End branch look after roles in the following locations and all areas in between: Oxford Circus, Oxford Street, Covent Garden, Tottenham Court Road, Euston, Regent Street, Piccadilly, Leicester Square, Camden, Bond Street, Marble Arch, Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill, Paddington, Hampstead. Our Retail team looks after Fashion and beauty roles nationally. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Scheduler Leeds, West Yorskshire Temp to Perm /Permanent £25,000-£28,000 + benefits Monday - Friday Days - 39 hours Do you have strong communication skills? Are you driven by customer satisfaction? Excellent opportunity on offer to join a company that has excelled over the last 12 months due to a solid business strategy and an increase in sales. Due to continued growth they need an additional immediately available scheduler/ coordinator to join the service team. Do you find it easy to build relationships? Are you highly organised, efficient and able to manage a varied workload? Established over 25 years ago, this rapidly expanding business design, manufacture and service a range of cutting-edge and innovative products, which are used in hospitals across the UK. In this role you will work with the service team to plan and arrange call outs, maintenance works, Installs, projects and remedial works. You will utilise all available resources and minimise costs. You will ensure booking and coordinating all service related works efficiently, raise requisitions and ensure service engineers are adequately equipped for each site visit. This is pivotal role within the service team so these extremely important you have strong multitasking skills. The ideal candidate will have experience coordinating projects or people, with strong time management and organisation skills. The Role: * Service Coordinator * Booking and coordinating all service related works efficiently * Providing Service Engineers with all relevant information required for each site visit * Supporting the administration of quotations for PPM Contracts / Installs / Call outs and required parts To apply for this role you must have: * Proven experience of being organised, efficient and ability to meet deadlines * The ability to remain customer-focused, ensuring all jobs are completed on time * Experience working in a face-paced environment * Strong communication To apply please click apply or send your CV to .
Dec 08, 2021
Full time
Senior Scheduler Leeds, West Yorskshire Temp to Perm /Permanent £25,000-£28,000 + benefits Monday - Friday Days - 39 hours Do you have strong communication skills? Are you driven by customer satisfaction? Excellent opportunity on offer to join a company that has excelled over the last 12 months due to a solid business strategy and an increase in sales. Due to continued growth they need an additional immediately available scheduler/ coordinator to join the service team. Do you find it easy to build relationships? Are you highly organised, efficient and able to manage a varied workload? Established over 25 years ago, this rapidly expanding business design, manufacture and service a range of cutting-edge and innovative products, which are used in hospitals across the UK. In this role you will work with the service team to plan and arrange call outs, maintenance works, Installs, projects and remedial works. You will utilise all available resources and minimise costs. You will ensure booking and coordinating all service related works efficiently, raise requisitions and ensure service engineers are adequately equipped for each site visit. This is pivotal role within the service team so these extremely important you have strong multitasking skills. The ideal candidate will have experience coordinating projects or people, with strong time management and organisation skills. The Role: * Service Coordinator * Booking and coordinating all service related works efficiently * Providing Service Engineers with all relevant information required for each site visit * Supporting the administration of quotations for PPM Contracts / Installs / Call outs and required parts To apply for this role you must have: * Proven experience of being organised, efficient and ability to meet deadlines * The ability to remain customer-focused, ensuring all jobs are completed on time * Experience working in a face-paced environment * Strong communication To apply please click apply or send your CV to .
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description Main duties • To complete all engineer work schedules and communicate these to the engineering teams daily, weekly, and monthly • Effective utilisation, efficiency and productivity of the field engineers • High levels of communication with the Engineers, Supply Chain, Compliance and Quoted Works Co-ordinators • The effective planning and utilisation using standard times and scheduling tool to aid the completion of all Reactive/PPMs within the month. • Meeting and where possible exceeding all SLAs for Attendance and Completion. • Regular communication with Team Leader on issues with engineers and assistance in ensuring the plan is as optimal as possible. • Ensuring good decisions regarding subcontracting and re-allocate accordingly to the Supply Chain • In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Line Manager Qualifications Person Specification • Reliable and ability to get on with others, with excellent verbal reasoning skills • Experience of daily interaction and workload management of field engineers • Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload. • Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties. • Customer Care - Capable of delivering results and meeting customer expectations • Commercially aware with a clear focus on high quality and control of cost • Self-motivated, tenacious and result-oriented with a positive outlook • Calm under pressure • Assertive Additional Information This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Dec 08, 2021
Full time
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description Main duties • To complete all engineer work schedules and communicate these to the engineering teams daily, weekly, and monthly • Effective utilisation, efficiency and productivity of the field engineers • High levels of communication with the Engineers, Supply Chain, Compliance and Quoted Works Co-ordinators • The effective planning and utilisation using standard times and scheduling tool to aid the completion of all Reactive/PPMs within the month. • Meeting and where possible exceeding all SLAs for Attendance and Completion. • Regular communication with Team Leader on issues with engineers and assistance in ensuring the plan is as optimal as possible. • Ensuring good decisions regarding subcontracting and re-allocate accordingly to the Supply Chain • In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Line Manager Qualifications Person Specification • Reliable and ability to get on with others, with excellent verbal reasoning skills • Experience of daily interaction and workload management of field engineers • Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload. • Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties. • Customer Care - Capable of delivering results and meeting customer expectations • Commercially aware with a clear focus on high quality and control of cost • Self-motivated, tenacious and result-oriented with a positive outlook • Calm under pressure • Assertive Additional Information This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Location: Chippenham, Wiltshire Salary: £21,500 - £23,500 Posted: 6 Dec 2021 Closes: 27 Dec 2021 Job Type: Full Time and Permanent Business Unit: UK Facilities Management Region / Division: UK & Ireland Reference: 10758 Role Responsibility: HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate: Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Dec 07, 2021
Full time
Location: Chippenham, Wiltshire Salary: £21,500 - £23,500 Posted: 6 Dec 2021 Closes: 27 Dec 2021 Job Type: Full Time and Permanent Business Unit: UK Facilities Management Region / Division: UK & Ireland Reference: 10758 Role Responsibility: HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate: Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Main Responsibilities HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Dec 07, 2021
Full time
Main Responsibilities HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description Position Overview The NMN was set up in 2018 to manage all hard services PPM and reactive work for the DWP contract, due to the success of the NMN averaging 95% SLA for PPM each month and 93% Reactive SLA each month, we have been awarded significant Mitie contracts to deliver. Within the NMN, the Service Delivery team will, using the latest scheduling software (PSO 360), manage the delivery of hard services PPM & reactive works allocated to the NMN for delivery. The Multi Contract Coordinator will, using the systems and processes, to ensure that the correct engineering resource is deployed to achieve first time fixes for customers and that all work is attended within the specified SLAs, ensuring that engineers time is managed efficiently. Schedulers working pattern is Monday to Friday working on a shift rotation between 7am and 7pm. Current shifts are 7am-3pm, 8am-4pm and 11am-7pm (These are subject to change). This role is based in our offices near Birmingham International airport and a 5 minute walk from the International train station. Responsibilities To schedule all reactive and planned works to appropriate resource, paying attention to location, expertise and response targets. To accurately record all job related information on the appropriate IT systems. To ensure that the engineer days are optimised to drive maximum productivity from the team Ensure all jobs are completed within the required SLA and costs. Ensure all jobs marked an incomplete by engineers are followed up and reallocated as appropriate. Monitor engineer travel and activity and respond to issues as required. Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information. Deal with communications in a professional and prompt manner. Ensure non-productive time is accounted Escalate issues with specific jobs, clients or engineers promptly. Ensure full audit trails are maintained and evidenced where required. Follow company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system Qualifications What we are looking for Have experience working within a service delivery or contact centre. Possess strong IT skills including excellent Excel skills and use of CAFM systems for example Maximo. Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner. Have the ability to interact and communicate as appropriate with their audience, which will encompass colleagues, engineers, contract and performance managers and third party suppliers. Work effectively under pressure within a busy and diverse environment. Show a creative approach to analysing and solving problems using technology and reported information. Adhere to process and compliance requirements. Work well as part of a team. Please note this position is dependent upon the successful candidate passing BPSS security clearance.
Dec 05, 2021
Full time
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description Position Overview The NMN was set up in 2018 to manage all hard services PPM and reactive work for the DWP contract, due to the success of the NMN averaging 95% SLA for PPM each month and 93% Reactive SLA each month, we have been awarded significant Mitie contracts to deliver. Within the NMN, the Service Delivery team will, using the latest scheduling software (PSO 360), manage the delivery of hard services PPM & reactive works allocated to the NMN for delivery. The Multi Contract Coordinator will, using the systems and processes, to ensure that the correct engineering resource is deployed to achieve first time fixes for customers and that all work is attended within the specified SLAs, ensuring that engineers time is managed efficiently. Schedulers working pattern is Monday to Friday working on a shift rotation between 7am and 7pm. Current shifts are 7am-3pm, 8am-4pm and 11am-7pm (These are subject to change). This role is based in our offices near Birmingham International airport and a 5 minute walk from the International train station. Responsibilities To schedule all reactive and planned works to appropriate resource, paying attention to location, expertise and response targets. To accurately record all job related information on the appropriate IT systems. To ensure that the engineer days are optimised to drive maximum productivity from the team Ensure all jobs are completed within the required SLA and costs. Ensure all jobs marked an incomplete by engineers are followed up and reallocated as appropriate. Monitor engineer travel and activity and respond to issues as required. Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information. Deal with communications in a professional and prompt manner. Ensure non-productive time is accounted Escalate issues with specific jobs, clients or engineers promptly. Ensure full audit trails are maintained and evidenced where required. Follow company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system Qualifications What we are looking for Have experience working within a service delivery or contact centre. Possess strong IT skills including excellent Excel skills and use of CAFM systems for example Maximo. Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner. Have the ability to interact and communicate as appropriate with their audience, which will encompass colleagues, engineers, contract and performance managers and third party suppliers. Work effectively under pressure within a busy and diverse environment. Show a creative approach to analysing and solving problems using technology and reported information. Adhere to process and compliance requirements. Work well as part of a team. Please note this position is dependent upon the successful candidate passing BPSS security clearance.