Reporting to: Director- Professional Services & Brand Direct Reports: 3 Direct Reports Position Type: Permanent Overview: Qdos is a division of Tokio Marine HCC, focussing on the sale of Insurance and Consultancy services to UK based freelancers and contractors.Qdos are business insurance and employment status specialists dedicated to the self-employed. We provide business insurance and compliance advice to UK limited companies and sole traders as well as the recruitment agencies and businesses that engage them. We're always looking for the best ways to get our customers the information they need, when they need it.Based in our purpose-built office in rural Leicestershire with countryside views, you will be part of a growing, sociable team with plenty of events and celebrations (we are rarely short of a few snacks in the office!). We are currently operating a flexible working policy which enables you to work from home two days a week and we have the opportunity to get involved in local environmental projects, volunteering days, and other optional activities. Job Purpose: The Head of Professional Services will take full ownership of Qdos' consultancy offering, leading the delivery of expert IR35, off-payroll working, and broader employment status advice to organisations engaging contingent workers. This senior leadership role is central to the development and expansion of our professional services practice, with accountability for driving commercial growth through the enhancement of our technical consultancy, client defence capabilities, the ongoing evolution of our product offering and technical development of our team.The role will be responsible for defending enterprise clients against HMRC challenges, leading technical strategy and output across employment tax and status matters, and setting high standards in advisory delivery. As a visible authority within the market, the Head of Professional Services will drive efforts to win new business, elevate operational excellence, and strengthen Qdos' position as a market-leading status consultancy.The successful candidate will be a highly knowledgeable, commercially minded employment tax expert with a strong track record of technical leadership, client advocacy, and professional services growth Key Responsibilities: Lead and implement the advisory strategy for the professional services division, with a core focus on expanding IR35, Off-Payroll Working, and employment status consultancy offerings to drive sustainable revenue growth. Oversee and strengthen the professional services department, ensuring delivery of exceptional client outcomes across all advisory services and consistent commercial performance Develop and define Qdos' technical approach and service methodology in relation to IR35, employment status, and wider employment tax risks, ensuring rigour, accuracy, and commercial relevance. Deliver expert, strategic advice to enterprise clients, including high-stakes guidance on IR35 compliance, employment tax risk management, and HMRC interventions, acting as a senior lead in client defence matters. Monitor and interpret legislative and policy changes affecting IR35, off-payroll, and broader employment tax obligations, advising internal stakeholders and clients and shaping the company's service roadmap accordingly. Design and deliver structured training and knowledge development programmes for internal professional services staff, equipping the team with the technical and commercial acumen required to deliver high-value advice. Drive technical excellence and raise service standards, ensuring consistent quality assurance across all client outputs, documentation, and communications from the professional services team. Act as a senior point of escalation for complex client matters, providing confident leadership, innovative solutions, and reassurance in critical or contentious scenarios. Represent Qdos at industry events and forums, building the business' profile as a market leader in IR35 and employment status consultancy, and proactively identifying business development opportunities. Contribute to the delivery of business development plans in partnership with colleagues, strengthening client engagement and ensuring consistent revenue growth Skills and Experience Specification: Essential: Qualified solicitor in England and Wales, with 5+ years post-qualification experience, in a tax litigation, employment tax, or regulatory advisory environment. Significant experience advising on employment status matters, including IR35 and off-payroll working rules, with a strong understanding of the legislative and case law landscape. Demonstrated expertise in contentious tax matters, including handling status-related HMRC enquiries, representing clients in disputes, and defending enterprise organisations under HMRC scrutiny. Proven track record in delivering high-level technical advice to corporate clients on employment tax issues, including risk mitigation, compliance strategies, and workforce planning. Extensive experience in shaping and executing business development strategies that drive sustainable revenue growth within professional service Outstanding written and verbal communication skills, with the ability to clearly explain complex technical issues to a range of stakeholders, including non-specialist audiences. Strong commercial awareness and ability to translate legal or tax analysis into practical, business-focused advice. Experienced in developing and delivering client training, technical seminars, and thought leadership within a professional services setting. Evidence of strategic thinking and business development acumen, with experience contributing to or leading commercial growth plans in a consultancy or legal environment. Meticulous attention to detail, with robust analytical and drafting skills and a commitment to high-quality outputs. Proficient in Microsoft Office and relevant legal/tax research tools (e.g., LexisNexis, Practical Law, HMRC manuals and case databases). Desirable: Experience leading a professional services or consultancy team, including responsibility for quality assurance, mentoring, and performance management. Established network within the tax, legal, or contingent workforce industry, with a recognised personal profile or presence in relevant forums. Familiarity with broader employment tax areas such as PAYE, NIC, NMW, benefits in kind, and termination payments. Key Benefits Hybrid working options Non-contributory pension Funded private healthcare 25 days holiday (plus bank holidays) Wellbeing allowance Free parking What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Job Title: Head of Professional Services
Dec 08, 2025
Full time
Reporting to: Director- Professional Services & Brand Direct Reports: 3 Direct Reports Position Type: Permanent Overview: Qdos is a division of Tokio Marine HCC, focussing on the sale of Insurance and Consultancy services to UK based freelancers and contractors.Qdos are business insurance and employment status specialists dedicated to the self-employed. We provide business insurance and compliance advice to UK limited companies and sole traders as well as the recruitment agencies and businesses that engage them. We're always looking for the best ways to get our customers the information they need, when they need it.Based in our purpose-built office in rural Leicestershire with countryside views, you will be part of a growing, sociable team with plenty of events and celebrations (we are rarely short of a few snacks in the office!). We are currently operating a flexible working policy which enables you to work from home two days a week and we have the opportunity to get involved in local environmental projects, volunteering days, and other optional activities. Job Purpose: The Head of Professional Services will take full ownership of Qdos' consultancy offering, leading the delivery of expert IR35, off-payroll working, and broader employment status advice to organisations engaging contingent workers. This senior leadership role is central to the development and expansion of our professional services practice, with accountability for driving commercial growth through the enhancement of our technical consultancy, client defence capabilities, the ongoing evolution of our product offering and technical development of our team.The role will be responsible for defending enterprise clients against HMRC challenges, leading technical strategy and output across employment tax and status matters, and setting high standards in advisory delivery. As a visible authority within the market, the Head of Professional Services will drive efforts to win new business, elevate operational excellence, and strengthen Qdos' position as a market-leading status consultancy.The successful candidate will be a highly knowledgeable, commercially minded employment tax expert with a strong track record of technical leadership, client advocacy, and professional services growth Key Responsibilities: Lead and implement the advisory strategy for the professional services division, with a core focus on expanding IR35, Off-Payroll Working, and employment status consultancy offerings to drive sustainable revenue growth. Oversee and strengthen the professional services department, ensuring delivery of exceptional client outcomes across all advisory services and consistent commercial performance Develop and define Qdos' technical approach and service methodology in relation to IR35, employment status, and wider employment tax risks, ensuring rigour, accuracy, and commercial relevance. Deliver expert, strategic advice to enterprise clients, including high-stakes guidance on IR35 compliance, employment tax risk management, and HMRC interventions, acting as a senior lead in client defence matters. Monitor and interpret legislative and policy changes affecting IR35, off-payroll, and broader employment tax obligations, advising internal stakeholders and clients and shaping the company's service roadmap accordingly. Design and deliver structured training and knowledge development programmes for internal professional services staff, equipping the team with the technical and commercial acumen required to deliver high-value advice. Drive technical excellence and raise service standards, ensuring consistent quality assurance across all client outputs, documentation, and communications from the professional services team. Act as a senior point of escalation for complex client matters, providing confident leadership, innovative solutions, and reassurance in critical or contentious scenarios. Represent Qdos at industry events and forums, building the business' profile as a market leader in IR35 and employment status consultancy, and proactively identifying business development opportunities. Contribute to the delivery of business development plans in partnership with colleagues, strengthening client engagement and ensuring consistent revenue growth Skills and Experience Specification: Essential: Qualified solicitor in England and Wales, with 5+ years post-qualification experience, in a tax litigation, employment tax, or regulatory advisory environment. Significant experience advising on employment status matters, including IR35 and off-payroll working rules, with a strong understanding of the legislative and case law landscape. Demonstrated expertise in contentious tax matters, including handling status-related HMRC enquiries, representing clients in disputes, and defending enterprise organisations under HMRC scrutiny. Proven track record in delivering high-level technical advice to corporate clients on employment tax issues, including risk mitigation, compliance strategies, and workforce planning. Extensive experience in shaping and executing business development strategies that drive sustainable revenue growth within professional service Outstanding written and verbal communication skills, with the ability to clearly explain complex technical issues to a range of stakeholders, including non-specialist audiences. Strong commercial awareness and ability to translate legal or tax analysis into practical, business-focused advice. Experienced in developing and delivering client training, technical seminars, and thought leadership within a professional services setting. Evidence of strategic thinking and business development acumen, with experience contributing to or leading commercial growth plans in a consultancy or legal environment. Meticulous attention to detail, with robust analytical and drafting skills and a commitment to high-quality outputs. Proficient in Microsoft Office and relevant legal/tax research tools (e.g., LexisNexis, Practical Law, HMRC manuals and case databases). Desirable: Experience leading a professional services or consultancy team, including responsibility for quality assurance, mentoring, and performance management. Established network within the tax, legal, or contingent workforce industry, with a recognised personal profile or presence in relevant forums. Familiarity with broader employment tax areas such as PAYE, NIC, NMW, benefits in kind, and termination payments. Key Benefits Hybrid working options Non-contributory pension Funded private healthcare 25 days holiday (plus bank holidays) Wellbeing allowance Free parking What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Job Title: Head of Professional Services
Head of Governance & Business Administration Closing date - 14 December 2025 Interview date - Fri 09 Jan (first stage), Fri 16 jan (second stage) We're looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. This is an exciting opportunity to influence how one of the UK's most ambitious cultural organisations operates as we grow and evolve. In this role, you'll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You'll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies - ensuring everything we do meets the highest standards. You'll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability. JOB SUMMARY To ensure that efficient governance, operational systems and controls are in place to manage Factory International's Governance and Business Administration function. This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement The key responsibilities for the Head of Governance & Business Administration include; Governance & Risk Ensure robust governance frameworks and compliance with statutory and regulatory requirements Coordinate Board and Committee meetings, including scheduling, agenda preparation, and distribution of papers Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees) Maintain consistency and compliance for all internal communication channels Business Planning & Reporting Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business Attend key external stakeholder meetings with the Executive Director (e.g. MCC, ACE, GMCA) relating to reporting against grant agreements etc Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives Legal, Insurance, Data Protection & Compliance Ensure legislative and regulatory compliance in all systems and procedures around business administration Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc Manage the relationship with FI's insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses Procurement Acting as lead organisational contact for all Procurement Activity - working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business Maintain oversight of the register of planned Procurement as well as responding to un-planned procurement requirements - working closely with relevant Directors and Executives Policies & Procedures Overall responsibility for control and oversight of the organisation's suite of policies and procedures, including requests for new procedures Ensure that key policies are updated by business owners and renewed as per the agreed schedule - ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc) The person specification for the Head of Governance & Business Administration are; ESSENTIAL Demonstrable experience in developing and maintaining governance frameworks and ensuring compliance with statutory and regulatory requirements Proven experience coordinating organisational business planning and delivering statutory and grant-related reporting to funders and boards Ability to implement and maintain risk management processes, including accurate reporting to senior leadership and trustees Strong ability to build relationships and influence senior internal stakeholders (Exec, Board) and external partners (funders, regulators) Experience leading cross-organisational initiatives and managing change in complex environments Excellent written and verbal communication skills for preparing board papers, policies, and reports Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment) DESIRABLE Previous experience operating as a Company Secretary Previous experience acting as a Data Protection Officer and implementing GDPR compliance Understanding of governance requirements within charitable or cultural organisations Expertise in more than one of legal, data protection, procurement, or company secretariat Familiarity with governance and compliance in the cultural or creative industries Experience supporting governance and compliance during periods of significant organisational growth or transformation Enthusiasm for training, mentoring and support of emerging talent
Dec 08, 2025
Full time
Head of Governance & Business Administration Closing date - 14 December 2025 Interview date - Fri 09 Jan (first stage), Fri 16 jan (second stage) We're looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. This is an exciting opportunity to influence how one of the UK's most ambitious cultural organisations operates as we grow and evolve. In this role, you'll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You'll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies - ensuring everything we do meets the highest standards. You'll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability. JOB SUMMARY To ensure that efficient governance, operational systems and controls are in place to manage Factory International's Governance and Business Administration function. This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement The key responsibilities for the Head of Governance & Business Administration include; Governance & Risk Ensure robust governance frameworks and compliance with statutory and regulatory requirements Coordinate Board and Committee meetings, including scheduling, agenda preparation, and distribution of papers Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees) Maintain consistency and compliance for all internal communication channels Business Planning & Reporting Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business Attend key external stakeholder meetings with the Executive Director (e.g. MCC, ACE, GMCA) relating to reporting against grant agreements etc Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives Legal, Insurance, Data Protection & Compliance Ensure legislative and regulatory compliance in all systems and procedures around business administration Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc Manage the relationship with FI's insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses Procurement Acting as lead organisational contact for all Procurement Activity - working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business Maintain oversight of the register of planned Procurement as well as responding to un-planned procurement requirements - working closely with relevant Directors and Executives Policies & Procedures Overall responsibility for control and oversight of the organisation's suite of policies and procedures, including requests for new procedures Ensure that key policies are updated by business owners and renewed as per the agreed schedule - ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc) The person specification for the Head of Governance & Business Administration are; ESSENTIAL Demonstrable experience in developing and maintaining governance frameworks and ensuring compliance with statutory and regulatory requirements Proven experience coordinating organisational business planning and delivering statutory and grant-related reporting to funders and boards Ability to implement and maintain risk management processes, including accurate reporting to senior leadership and trustees Strong ability to build relationships and influence senior internal stakeholders (Exec, Board) and external partners (funders, regulators) Experience leading cross-organisational initiatives and managing change in complex environments Excellent written and verbal communication skills for preparing board papers, policies, and reports Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment) DESIRABLE Previous experience operating as a Company Secretary Previous experience acting as a Data Protection Officer and implementing GDPR compliance Understanding of governance requirements within charitable or cultural organisations Expertise in more than one of legal, data protection, procurement, or company secretariat Familiarity with governance and compliance in the cultural or creative industries Experience supporting governance and compliance during periods of significant organisational growth or transformation Enthusiasm for training, mentoring and support of emerging talent
Want to Help Lead the Future of Private Wealth at Hedges? Ready to scale your career (and earnings) faster whilst shaping the next chapter of high-net-worth private client services? At Hedges, we don't just protect wealth - we help our clients build lasting legacies. We're looking for a visionary Head of Private Wealth Solicitor to join our dynamic HNW team, delivering exceptional, personal service to some of the UK's most discerning individuals and families. If you re passionate about combining technical excellence with a fresh, modern approach to client care, we want to hear from you. - Why Hedges? We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law, every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned, you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. From day one you will be: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what you are worth, faster than you can in your current gig Ready to LOVE work again? Ready to be supported by a team? Ready to ' own ' part of the practice (with NO buy-in)? Ready to grow without barriers? Ready to work with an incredible eclectic mix of HNW / UHNW clients? Ready to join a hand-built invested team who win and succeed together? Ready to become a Hedgeholder? If you are looking for a better deal, better work-life balance and no limits we d love to talk. Put the kettle on, grab a drink and let s have an informal 15 min chat to see where we can both take this . About Hedges Law: We may have a 235-year heritage, but that doesn't mean we're a stale, dull and oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire and The Cotswolds". We were only the fifth employee-owned law firm in the UK and you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. The Role at a Glance: Head of Private Wealth Solicitor Oxfordshire / Cotswolds Up to £120,000 Base Salary DOE + Individual & Team Performance Bonus (tell us what you want to earn) Plus Company Profit Share & Extensive Benefits in Company EV Vehicle Plus career pathway to Associate Director. Reporting to Directors Location - within 60 mins commute from our offices in Oxford, Wallingford, Chipping Norton Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent and uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 35 such law firms in the country) Team Size: 50 awesome Hedgeholders Your Skills: Best-in-class Inheritance and succession planning advice. Drafting complex Wills. Creation and administration of Trusts. Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Leadership skills. About You: • Qualified Solicitor with significant Private Wealth experience with leadership experience (to help nurture & mentor junior members) or the ability to move into a leadership role • Able to deliver high quality legal services with outstanding client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance • STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Paperless Technology: to make your life easier • Coaching and Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team Ready to make the move of your career? This isn t just another legal role - it s your chance to help redefine Private Wealth services and take real ownership of your success. At Hedges, you ll find a high-performing, people-first culture, exciting HNW client work, and a seat at the table from day one. If you're ambitious, values-led, and want to grow faster with fewer limits - we want to hear from you. We are looking to hire an exceptional Head of Private Wealth Solicitor. You may see the role advertised in Oxford, the Cotswolds, Berkshire, and London - this is simply to ensure we reach all the talented individuals within our catchment areas and attract the most diverse possible talent pool. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 08, 2025
Full time
Want to Help Lead the Future of Private Wealth at Hedges? Ready to scale your career (and earnings) faster whilst shaping the next chapter of high-net-worth private client services? At Hedges, we don't just protect wealth - we help our clients build lasting legacies. We're looking for a visionary Head of Private Wealth Solicitor to join our dynamic HNW team, delivering exceptional, personal service to some of the UK's most discerning individuals and families. If you re passionate about combining technical excellence with a fresh, modern approach to client care, we want to hear from you. - Why Hedges? We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law, every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned, you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. From day one you will be: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what you are worth, faster than you can in your current gig Ready to LOVE work again? Ready to be supported by a team? Ready to ' own ' part of the practice (with NO buy-in)? Ready to grow without barriers? Ready to work with an incredible eclectic mix of HNW / UHNW clients? Ready to join a hand-built invested team who win and succeed together? Ready to become a Hedgeholder? If you are looking for a better deal, better work-life balance and no limits we d love to talk. Put the kettle on, grab a drink and let s have an informal 15 min chat to see where we can both take this . About Hedges Law: We may have a 235-year heritage, but that doesn't mean we're a stale, dull and oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire and The Cotswolds". We were only the fifth employee-owned law firm in the UK and you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. The Role at a Glance: Head of Private Wealth Solicitor Oxfordshire / Cotswolds Up to £120,000 Base Salary DOE + Individual & Team Performance Bonus (tell us what you want to earn) Plus Company Profit Share & Extensive Benefits in Company EV Vehicle Plus career pathway to Associate Director. Reporting to Directors Location - within 60 mins commute from our offices in Oxford, Wallingford, Chipping Norton Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent and uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 35 such law firms in the country) Team Size: 50 awesome Hedgeholders Your Skills: Best-in-class Inheritance and succession planning advice. Drafting complex Wills. Creation and administration of Trusts. Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Leadership skills. About You: • Qualified Solicitor with significant Private Wealth experience with leadership experience (to help nurture & mentor junior members) or the ability to move into a leadership role • Able to deliver high quality legal services with outstanding client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance • STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Paperless Technology: to make your life easier • Coaching and Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team Ready to make the move of your career? This isn t just another legal role - it s your chance to help redefine Private Wealth services and take real ownership of your success. At Hedges, you ll find a high-performing, people-first culture, exciting HNW client work, and a seat at the table from day one. If you're ambitious, values-led, and want to grow faster with fewer limits - we want to hear from you. We are looking to hire an exceptional Head of Private Wealth Solicitor. You may see the role advertised in Oxford, the Cotswolds, Berkshire, and London - this is simply to ensure we reach all the talented individuals within our catchment areas and attract the most diverse possible talent pool. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Want to Help Lead the Future of Private Wealth? Ready to scale your career (and earnings) faster whilst shaping the next chapter of high-net-worth private client services? We don't just protect wealth - we help our clients build lasting legacies. We're looking for a visionary Head of Private Wealth Solicitor to join our dynamic HNW team, delivering exceptional, personal service to some of the UK's most discerning individuals and families. If you're passionate about combining technical excellence with a fresh, modern approach to client care, we want to hear from you. Why us? We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. Every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned, you will be part of this exclusive club and literally own this success. No having to wait around for the 'Financial Freedom Day', that may never come. From day one you will be: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what you are worth, faster than you can in your current gig Ready to LOVE work again? Ready to be supported by a team? Ready to 'own' part of the practice (with NO buy-in)? Ready to grow without barriers? Ready to work with an incredible eclectic mix of HNW / UHNW clients? Ready to join a hand-built invested team who win and succeed together? Ready to become a Hedgeholder ? If you are looking for a better deal, better work-life balance and no limits we'd love to talk. Put the kettle on, grab a drink and let's have an informal 15 min chat to see where we can both take this . About us: We may have a 235-year heritage, but that doesn't mean we're a stale, dull and oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we've evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving us forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire and The Cotswolds". We were only the fifth employee-owned law firm in the UK and you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. The Role at a Glance: Head of Private Wealth Solicitor Oxfordshire / Cotswolds Up to £120,000 Base Salary DOE + Individual & Team Performance Bonus (tell us what you want to earn) Plus Company Profit Share & Extensive Benefits in Company EV Vehicle Plus career pathway to Associate Director. Reporting to Directors Location - within 60 mins commute from our offices in Oxford, Wallingford, Chipping Norton Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent and uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 35 such law firms in the country) Team Size: 50 awesome Hedgeholders Your Skills: Best-in-class Inheritance and succession planning advice. Drafting complex Wills. Creation and administration of Trusts. Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Leadership skills. About You: • Qualified Solicitor with significant Private Wealth experience with leadership experience (to help nurture & mentor junior members) or the ability to move into a leadership role • Able to deliver high quality legal services with outstanding client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance • STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Paperless Technology: to make your life easier • Coaching and Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team Ready to make the move of your career? This isn't just another legal role - it's your chance to help redefine Private Wealth services and take real ownership of your success. You'll find a high-performing, people-first culture, exciting HNW client work, and a seat at the table from day one. If you're ambitious, values-led, and want to grow faster with fewer limits - we want to hear from you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 08, 2025
Full time
Want to Help Lead the Future of Private Wealth? Ready to scale your career (and earnings) faster whilst shaping the next chapter of high-net-worth private client services? We don't just protect wealth - we help our clients build lasting legacies. We're looking for a visionary Head of Private Wealth Solicitor to join our dynamic HNW team, delivering exceptional, personal service to some of the UK's most discerning individuals and families. If you're passionate about combining technical excellence with a fresh, modern approach to client care, we want to hear from you. Why us? We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. Every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned, you will be part of this exclusive club and literally own this success. No having to wait around for the 'Financial Freedom Day', that may never come. From day one you will be: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what you are worth, faster than you can in your current gig Ready to LOVE work again? Ready to be supported by a team? Ready to 'own' part of the practice (with NO buy-in)? Ready to grow without barriers? Ready to work with an incredible eclectic mix of HNW / UHNW clients? Ready to join a hand-built invested team who win and succeed together? Ready to become a Hedgeholder ? If you are looking for a better deal, better work-life balance and no limits we'd love to talk. Put the kettle on, grab a drink and let's have an informal 15 min chat to see where we can both take this . About us: We may have a 235-year heritage, but that doesn't mean we're a stale, dull and oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we've evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving us forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire and The Cotswolds". We were only the fifth employee-owned law firm in the UK and you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. The Role at a Glance: Head of Private Wealth Solicitor Oxfordshire / Cotswolds Up to £120,000 Base Salary DOE + Individual & Team Performance Bonus (tell us what you want to earn) Plus Company Profit Share & Extensive Benefits in Company EV Vehicle Plus career pathway to Associate Director. Reporting to Directors Location - within 60 mins commute from our offices in Oxford, Wallingford, Chipping Norton Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent and uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 35 such law firms in the country) Team Size: 50 awesome Hedgeholders Your Skills: Best-in-class Inheritance and succession planning advice. Drafting complex Wills. Creation and administration of Trusts. Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Leadership skills. About You: • Qualified Solicitor with significant Private Wealth experience with leadership experience (to help nurture & mentor junior members) or the ability to move into a leadership role • Able to deliver high quality legal services with outstanding client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance • STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Paperless Technology: to make your life easier • Coaching and Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team Ready to make the move of your career? This isn't just another legal role - it's your chance to help redefine Private Wealth services and take real ownership of your success. You'll find a high-performing, people-first culture, exciting HNW client work, and a seat at the table from day one. If you're ambitious, values-led, and want to grow faster with fewer limits - we want to hear from you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Harrison Drury is a market leading Firm of solicitors with offices across the North West servicing both business and private clients. We have been successful for a fifth time placing in the Top 100 Best Companies to work for in the UK. We are an employer of choice because we have a culture that challenges the conventional law firm approach and focusses our energy on getting great results for our clients, while attracting and developing brilliant people. The land and property dispute resolution team is recognised in the Legal 500 for its technical expertise in providing quality commercial services to clients. Our team acts for businesses and individuals across England in the full range of contentious property disputes, from landlord and tenant and real estate litigation to property contract claims and professional negligence claims involving property professionals. Due to the recent expansion of the team and to the services we provide, we are looking to recruit a NQ -2 years PQE solicitor to work out of our Kendal or Preston office. The successful candidate will be responsible for their own caseload as well as assisting senior fee earners on their files, but the role is much more than that. We are looking for someone with the drive and ambition to grow and develop their role within the team both internally and externally. We will provide the necessary support and investment to allow them to achieve their personal and professional goals as a property litigation solicitor. The team and the work we do: The team consists of 3 Partners, 1 Legal Director, 1 Associate, 3 solicitors 1 trainee and 2 Paralegals. The range of clientele is extensive, from independent business owners, retail occupiers, large property development companies and individuals in both the commercial and residential sectors. The work is varied, challenging and interesting and covers a wide range of landlord and tenant matters including: lease renewals, dilapidations, break clauses and forfeiture. There has also been a recent influx of trespass and possession instructions into the team, alongside the steady stream of work relating to boundary disputes, rights of way/easements and advice on restrictive covenants. The team works very closely together with team members based in Preston and Kendal whilst we also work out of all offices to suit our clients needs. There is the opportunity to work from all offices when required to develop client and internal relationships. We offer training and development opportunities to the junior solicitors in the team, in order to provide them with the tools to develop their commercial and technical skills and help grow their offering within the team. We also encourage and support business development in all members of our team. The role: Providing excellent client service Developing relationships with clients Responsible for matters under supervision Draft correspondence and court papers Liaise and correspond with the Court, instruct counsel and experts Attend court hearings and other all party meetings Providing support to other team members as required and have the ability to demonstrate an appropriate level of management and supervision of junior members of the team including support staff Developing knowledge, experience and expertise in the subject areas Demonstrating the experience and knowledge to deliver good quality legal advice Work as part of the team and with other teams at Harrison Drury Promoting the values of Harrison Drury both internally and externally Skills and experience: NQ-2 years PQE To be based out of either our Kendal or Preston office Experience of acting on a wide range of property litigation cases, including real property, landlord and tenant disputes and contractual disputes Ability to manage own caseload with appropriate supervision Strong attention to detail Good organisation and planning skills with the ability to prioritise work to meet timescales and a desire to help develop processes Excellent communication skills Excellent IT skills Excellent client facing skills Willingness to engage in business development and help grow the property litigation offering at Harrison Drury
Dec 08, 2025
Full time
Harrison Drury is a market leading Firm of solicitors with offices across the North West servicing both business and private clients. We have been successful for a fifth time placing in the Top 100 Best Companies to work for in the UK. We are an employer of choice because we have a culture that challenges the conventional law firm approach and focusses our energy on getting great results for our clients, while attracting and developing brilliant people. The land and property dispute resolution team is recognised in the Legal 500 for its technical expertise in providing quality commercial services to clients. Our team acts for businesses and individuals across England in the full range of contentious property disputes, from landlord and tenant and real estate litigation to property contract claims and professional negligence claims involving property professionals. Due to the recent expansion of the team and to the services we provide, we are looking to recruit a NQ -2 years PQE solicitor to work out of our Kendal or Preston office. The successful candidate will be responsible for their own caseload as well as assisting senior fee earners on their files, but the role is much more than that. We are looking for someone with the drive and ambition to grow and develop their role within the team both internally and externally. We will provide the necessary support and investment to allow them to achieve their personal and professional goals as a property litigation solicitor. The team and the work we do: The team consists of 3 Partners, 1 Legal Director, 1 Associate, 3 solicitors 1 trainee and 2 Paralegals. The range of clientele is extensive, from independent business owners, retail occupiers, large property development companies and individuals in both the commercial and residential sectors. The work is varied, challenging and interesting and covers a wide range of landlord and tenant matters including: lease renewals, dilapidations, break clauses and forfeiture. There has also been a recent influx of trespass and possession instructions into the team, alongside the steady stream of work relating to boundary disputes, rights of way/easements and advice on restrictive covenants. The team works very closely together with team members based in Preston and Kendal whilst we also work out of all offices to suit our clients needs. There is the opportunity to work from all offices when required to develop client and internal relationships. We offer training and development opportunities to the junior solicitors in the team, in order to provide them with the tools to develop their commercial and technical skills and help grow their offering within the team. We also encourage and support business development in all members of our team. The role: Providing excellent client service Developing relationships with clients Responsible for matters under supervision Draft correspondence and court papers Liaise and correspond with the Court, instruct counsel and experts Attend court hearings and other all party meetings Providing support to other team members as required and have the ability to demonstrate an appropriate level of management and supervision of junior members of the team including support staff Developing knowledge, experience and expertise in the subject areas Demonstrating the experience and knowledge to deliver good quality legal advice Work as part of the team and with other teams at Harrison Drury Promoting the values of Harrison Drury both internally and externally Skills and experience: NQ-2 years PQE To be based out of either our Kendal or Preston office Experience of acting on a wide range of property litigation cases, including real property, landlord and tenant disputes and contractual disputes Ability to manage own caseload with appropriate supervision Strong attention to detail Good organisation and planning skills with the ability to prioritise work to meet timescales and a desire to help develop processes Excellent communication skills Excellent IT skills Excellent client facing skills Willingness to engage in business development and help grow the property litigation offering at Harrison Drury
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. THE TEAM Our People and Culture team creates a place where people don't just work - they thrive and feel genuinely proud to be part of something real. We're here for all 36,000 members of Team KFC - shaping a bold, inclusive culture where everyone feels supported, included, and empowered to grow. We lead with smart, heart, and courage and are people first, always. From finding and nurturing top talent to unlocking growth opportunities, we're ambitious about our people's potential. We ask questions, push boundaries, and challenge the usual way of doing things - if it means building a better experience for our teams, we're all in. ABOUT THE ROLE This role is all about building a one-team, people-powered community across our 28 franchise partners and 700+ restaurants. You'll unite our People & Culture leaders behind a shared strategy, levelling up people experience across the system while strengthening the partnership between People & Ops to deliver legendary employee and customer moments. You'll unlock growth by raising people standards, driving brilliant governance, and making sure our franchise system has the support, insight and challenge it needs to win. Real impact, real responsibility, real teamwork. WHAT WILL YOU SPEND YOUR TIME DOING Insight Led Use data, insight and people metrics to fuel strategic conversations with Franchise Business Leaders and the LT, helping them drive the numbers that matter. Build know-how with FBLs so they can confidently deep-dive people data and have intrusive, action-orientated conversations with franchisees. Turn market trends and people insight into clear, consistent people standards across the system. Governance & Compliance Shape and drive the people compliance roadmap, ensuring we meet policy, legal and brand standards with clarity, pace and accountability. Be the go to on People governance and risk, leading activity linked to the Enterprise wide Risk Management framework. Horizon scan for emerging risks, patterns and red flags - making sure the People function is ahead, not behind. Work closely with People Leaders and Principal Operators on critical people issues, including managing our Franchise Speak Up platform. Hold the bar on crisis management, guiding teams to make the right call for our people and our brand. Partner with our internal legal team and external employment law experts to keep the system safe and compliant. Great Partners Build trusted, open and respected relationships with franchise partners - understanding their business and supporting them to grow capability and performance. Lead the partnership with Franchise Business Leaders to bring People & Ops together as one aligned force Create the space and energy for sharing best practice across the system and RSC teams. Represent the Franchise People agenda cross functionally, ensuring employee experience is always part of the plan. Unrivalled Culture & Talent Partner with franchisees and FBLs to shape future org design, capability and talent needs. Use people metrics to inform long term talent, capability and standards decisions. Apply commercial and insight led thinking to influence people standards and initiatives across the brand. Lead PPR with franchise partners - ensuring talent, succession, capability and development stay front and centre. Champion great training and culture execution, keeping close to completion, quality and impact. Build brilliant relationships with all People Leaders across KFC, influencing their people strategy through trust and credibility. Work cross functionally with the RSC to keep us operating as one system. Be a key people partner to the Franchise Business Leader team across planning cycles, standards and capability. Attend and contribute to key KFC forums as required. WHAT WE LOVE FROM YOU: EXPERIENCE Strong understanding of franchise operations and how franchisor-franchisee relationships work in real life. Deep grounding in core HR practices (talent, performance, ER, reward, compliance). Comfortable pulling insight from people data and using it to influence the agenda. Confident navigating employment law, compliance requirements and industry standards. Sound understanding of risk frameworks and how to identify, upscale and manage risk. Background in change management and implementing new ways of working. Skilled stakeholder manager able to build trust at all levels. SKILLS: Excellent written and verbal communication, presentation, and interpersonal skills with the ability to effectively communicate complex information to various audiences. Ability to think strategically and develop long term plans and initiatives aligned with business objectives. Strong analytical and problem solving skills with the ability to make sound and data driven decisions. Ability to effectively influence and negotiate with stakeholders at all levels. Proven ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines. Ability to coach and mentor franchisees and other stakeholders on HR related issues. Strong teamwork and collaboration skills with the ability to work effectively across departments and functions. Ability to adapt to changing priorities and navigate ambiguity in a dynamic environment. A proactive and results oriented approach with a strong drive to achieve goals. Proficiency in using HR software and other relevant technologies ABOUT YOU A genuine team player A self starter with curiosity, energy and adaptability Hungry to learn and thrive in a small, mighty team A practical problem solver with strong commercial instincts Obsessed with high standards, momentum and getting things done And of course a true KFC believer WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London). Our Marketing team spend Tuesdays and Wednesday's face to face in the office. Up to 11% company pension contributions Fri Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) a 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes-25% off the chicken Because real ones deserve real rewards. THE ROAD TO BECOMING A REAL ONE Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + Agency partner F2F interview & Task at our HQ, Home of The Real Ones in Woking KFC FOR EVERYONE: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups from all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Dec 08, 2025
Full time
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. THE TEAM Our People and Culture team creates a place where people don't just work - they thrive and feel genuinely proud to be part of something real. We're here for all 36,000 members of Team KFC - shaping a bold, inclusive culture where everyone feels supported, included, and empowered to grow. We lead with smart, heart, and courage and are people first, always. From finding and nurturing top talent to unlocking growth opportunities, we're ambitious about our people's potential. We ask questions, push boundaries, and challenge the usual way of doing things - if it means building a better experience for our teams, we're all in. ABOUT THE ROLE This role is all about building a one-team, people-powered community across our 28 franchise partners and 700+ restaurants. You'll unite our People & Culture leaders behind a shared strategy, levelling up people experience across the system while strengthening the partnership between People & Ops to deliver legendary employee and customer moments. You'll unlock growth by raising people standards, driving brilliant governance, and making sure our franchise system has the support, insight and challenge it needs to win. Real impact, real responsibility, real teamwork. WHAT WILL YOU SPEND YOUR TIME DOING Insight Led Use data, insight and people metrics to fuel strategic conversations with Franchise Business Leaders and the LT, helping them drive the numbers that matter. Build know-how with FBLs so they can confidently deep-dive people data and have intrusive, action-orientated conversations with franchisees. Turn market trends and people insight into clear, consistent people standards across the system. Governance & Compliance Shape and drive the people compliance roadmap, ensuring we meet policy, legal and brand standards with clarity, pace and accountability. Be the go to on People governance and risk, leading activity linked to the Enterprise wide Risk Management framework. Horizon scan for emerging risks, patterns and red flags - making sure the People function is ahead, not behind. Work closely with People Leaders and Principal Operators on critical people issues, including managing our Franchise Speak Up platform. Hold the bar on crisis management, guiding teams to make the right call for our people and our brand. Partner with our internal legal team and external employment law experts to keep the system safe and compliant. Great Partners Build trusted, open and respected relationships with franchise partners - understanding their business and supporting them to grow capability and performance. Lead the partnership with Franchise Business Leaders to bring People & Ops together as one aligned force Create the space and energy for sharing best practice across the system and RSC teams. Represent the Franchise People agenda cross functionally, ensuring employee experience is always part of the plan. Unrivalled Culture & Talent Partner with franchisees and FBLs to shape future org design, capability and talent needs. Use people metrics to inform long term talent, capability and standards decisions. Apply commercial and insight led thinking to influence people standards and initiatives across the brand. Lead PPR with franchise partners - ensuring talent, succession, capability and development stay front and centre. Champion great training and culture execution, keeping close to completion, quality and impact. Build brilliant relationships with all People Leaders across KFC, influencing their people strategy through trust and credibility. Work cross functionally with the RSC to keep us operating as one system. Be a key people partner to the Franchise Business Leader team across planning cycles, standards and capability. Attend and contribute to key KFC forums as required. WHAT WE LOVE FROM YOU: EXPERIENCE Strong understanding of franchise operations and how franchisor-franchisee relationships work in real life. Deep grounding in core HR practices (talent, performance, ER, reward, compliance). Comfortable pulling insight from people data and using it to influence the agenda. Confident navigating employment law, compliance requirements and industry standards. Sound understanding of risk frameworks and how to identify, upscale and manage risk. Background in change management and implementing new ways of working. Skilled stakeholder manager able to build trust at all levels. SKILLS: Excellent written and verbal communication, presentation, and interpersonal skills with the ability to effectively communicate complex information to various audiences. Ability to think strategically and develop long term plans and initiatives aligned with business objectives. Strong analytical and problem solving skills with the ability to make sound and data driven decisions. Ability to effectively influence and negotiate with stakeholders at all levels. Proven ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines. Ability to coach and mentor franchisees and other stakeholders on HR related issues. Strong teamwork and collaboration skills with the ability to work effectively across departments and functions. Ability to adapt to changing priorities and navigate ambiguity in a dynamic environment. A proactive and results oriented approach with a strong drive to achieve goals. Proficiency in using HR software and other relevant technologies ABOUT YOU A genuine team player A self starter with curiosity, energy and adaptability Hungry to learn and thrive in a small, mighty team A practical problem solver with strong commercial instincts Obsessed with high standards, momentum and getting things done And of course a true KFC believer WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London). Our Marketing team spend Tuesdays and Wednesday's face to face in the office. Up to 11% company pension contributions Fri Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) a 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes-25% off the chicken Because real ones deserve real rewards. THE ROAD TO BECOMING A REAL ONE Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + Agency partner F2F interview & Task at our HQ, Home of The Real Ones in Woking KFC FOR EVERYONE: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups from all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Want to Help Lead the Future of Private Wealth at Hedges? Ready to scale your career (and earnings) faster whilst shaping the next chapter of high-net-worth private client services? At Hedges, we don't just protect wealth - we help our clients build lasting legacies. We're looking for a visionary Head of Private Wealth Solicitor to join our dynamic HNW team, delivering exceptional, personal service to some of the UK's most discerning individuals and families. If you re passionate about combining technical excellence with a fresh, modern approach to client care, we want to hear from you. - Why Hedges? We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law, every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned, you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. From day one you will be: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what you are worth, faster than you can in your current gig Ready to LOVE work again? Ready to be supported by a team? Ready to ' own ' part of the practice (with NO buy-in)? Ready to grow without barriers? Ready to work with an incredible eclectic mix of HNW / UHNW clients? Ready to join a hand-built invested team who win and succeed together? Ready to become a Hedgeholder? If you are looking for a better deal, better work-life balance and no limits we d love to talk. Put the kettle on, grab a drink and let s have an informal 15 min chat to see where we can both take this . About Hedges Law: We may have a 235-year heritage, but that doesn't mean we're a stale, dull and oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire and The Cotswolds". We were only the fifth employee-owned law firm in the UK and you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. The Role at a Glance: Head of Private Wealth Solicitor Oxfordshire / Cotswolds Up to £120,000 Base Salary DOE + Individual & Team Performance Bonus (tell us what you want to earn) Plus Company Profit Share & Extensive Benefits in Company EV Vehicle Plus career pathway to Associate Director. Reporting to Directors Location - within 60 mins commute from our offices in Oxford, Wallingford, Chipping Norton Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent and uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 35 such law firms in the country) Team Size: 50 awesome Hedgeholders Your Skills: Best-in-class Inheritance and succession planning advice. Drafting complex Wills. Creation and administration of Trusts. Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Leadership skills. About You: • Qualified Solicitor with significant Private Wealth experience with leadership experience (to help nurture & mentor junior members) or the ability to move into a leadership role • Able to deliver high quality legal services with outstanding client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance • STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Paperless Technology: to make your life easier • Coaching and Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team Ready to make the move of your career? This isn t just another legal role - it s your chance to help redefine Private Wealth services and take real ownership of your success. At Hedges, you ll find a high-performing, people-first culture, exciting HNW client work, and a seat at the table from day one. If you're ambitious, values-led, and want to grow faster with fewer limits - we want to hear from you. We are looking to hire an exceptional Head of Private Wealth Solicitor. You may see the role advertised in Oxford, the Cotswolds, Berkshire, and London - this is simply to ensure we reach all the talented individuals within our catchment areas and attract the most diverse possible talent pool. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 08, 2025
Full time
Want to Help Lead the Future of Private Wealth at Hedges? Ready to scale your career (and earnings) faster whilst shaping the next chapter of high-net-worth private client services? At Hedges, we don't just protect wealth - we help our clients build lasting legacies. We're looking for a visionary Head of Private Wealth Solicitor to join our dynamic HNW team, delivering exceptional, personal service to some of the UK's most discerning individuals and families. If you re passionate about combining technical excellence with a fresh, modern approach to client care, we want to hear from you. - Why Hedges? We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law, every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned, you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. From day one you will be: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what you are worth, faster than you can in your current gig Ready to LOVE work again? Ready to be supported by a team? Ready to ' own ' part of the practice (with NO buy-in)? Ready to grow without barriers? Ready to work with an incredible eclectic mix of HNW / UHNW clients? Ready to join a hand-built invested team who win and succeed together? Ready to become a Hedgeholder? If you are looking for a better deal, better work-life balance and no limits we d love to talk. Put the kettle on, grab a drink and let s have an informal 15 min chat to see where we can both take this . About Hedges Law: We may have a 235-year heritage, but that doesn't mean we're a stale, dull and oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire and The Cotswolds". We were only the fifth employee-owned law firm in the UK and you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. The Role at a Glance: Head of Private Wealth Solicitor Oxfordshire / Cotswolds Up to £120,000 Base Salary DOE + Individual & Team Performance Bonus (tell us what you want to earn) Plus Company Profit Share & Extensive Benefits in Company EV Vehicle Plus career pathway to Associate Director. Reporting to Directors Location - within 60 mins commute from our offices in Oxford, Wallingford, Chipping Norton Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent and uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 35 such law firms in the country) Team Size: 50 awesome Hedgeholders Your Skills: Best-in-class Inheritance and succession planning advice. Drafting complex Wills. Creation and administration of Trusts. Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Leadership skills. About You: • Qualified Solicitor with significant Private Wealth experience with leadership experience (to help nurture & mentor junior members) or the ability to move into a leadership role • Able to deliver high quality legal services with outstanding client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance • STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Paperless Technology: to make your life easier • Coaching and Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team Ready to make the move of your career? This isn t just another legal role - it s your chance to help redefine Private Wealth services and take real ownership of your success. At Hedges, you ll find a high-performing, people-first culture, exciting HNW client work, and a seat at the table from day one. If you're ambitious, values-led, and want to grow faster with fewer limits - we want to hear from you. We are looking to hire an exceptional Head of Private Wealth Solicitor. You may see the role advertised in Oxford, the Cotswolds, Berkshire, and London - this is simply to ensure we reach all the talented individuals within our catchment areas and attract the most diverse possible talent pool. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Development Surveyor / Project Coordinator Location: Wilmslow, Cheshire Salary: Competitive Employment Type: Permanent, Full-Time The Role This is a hybrid role combining development surveying and project coordination . The successful candidate will manage due diligence, viability, planning, and legal documentation for land transactions, acting as a central point of contact between internal teams (land, commercial, technical) and external advisors (solicitors, consultants). You'll ensure legal processes progress smoothly and support commercial teams in driving land deals through to completion. Key Responsibilities Development Surveying Renew initial site appraisals (market, planning, technical) to assess development potential, working closely with planning, land, and technical teams. Coordinate with planning and design teams to ensure development proposals align with business objectives and planning policy. Support value-engineering exercises to optimise scheme design, cost, and delivery. Coordinate delivery of letters of reliance from design consultants in respect to land sales. Legal Coordination Manage the legal process for land transactions (acquisitions, disposals, leases) - from Heads of Terms through to exchange and completion. Develop and maintain legal documentation templates (e.g. Heads of Terms, option agreements, contracts). Track and maintain a live legal schedule of all matters (options, contracts, key dates, obligations), ensuring obligations are met and risks are flagged early. Act as a liaison between internal teams (Land, Technical, Commercial) and external legal advisers (solicitors), ensuring all queries and actions are coordinated efficiently. Prepare regular reports (weekly, monthly) summarising legal milestones, deadlines, and upcoming deliverables. Support negotiations on legal terms, working with Land Directors / Sales Directors, to agree commercial deal points. Maintain proper records (legal files, correspondence, contracts) and ensure high standards of documentation. Skills & Qualifications Proven experience (2-5+ years) in property development, land promotion, or surveying environment. Strong understanding of the planning process and development lifecycle. Excellent legal coordination experience, ideally with property / real estate transactions (options, contracts, completions). Commercial acumen, with a good sense of risk, opportunity, and land value. Strong stakeholder management: able to communicate with lawyers, landowners, consultants, and internal teams. Very good project management skills, with a disciplined approach to tracking milestones, deliverables, and deadlines. Highly organised, detail-orientated, and adept at managing multiple live transactions. Excellent communication skills (written & verbal), including report writing. Proficiency in MS Office; experience with financial / modelling tools (e.g. Excel) essential. Educated to degree level (ideally in Surveying, Real Estate, Planning, or similar). Membership or working towards chartership with RICS is advantageous. Financial modelling skills: viability assessments, cash flow modelling, scenario analysis is advantageous. Personal Attributes Proactive and self-starter: you will own processes and drive them forward. Collaborative: you enjoy working in a cross-functional team. Resilient under pressure: ability to manage competing priorities and tight deadlines. Analytical mindset: you can interpret financial, legal, and technical data and draw meaningful conclusions. Integrity: high standards of professional conduct, particularly when dealing with sensitive legal and commercial information. Benefits Competitive salary (dependant on experience). Employee benefits including pension, profit share, long-service awards, and holiday. Opportunity to work across a dynamic business with real exposure to land acquisition, planning, and development. Professional development support (e.g., RICS chartership). Collaborative, entrepreneurial working environment. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Dec 08, 2025
Full time
Development Surveyor / Project Coordinator Location: Wilmslow, Cheshire Salary: Competitive Employment Type: Permanent, Full-Time The Role This is a hybrid role combining development surveying and project coordination . The successful candidate will manage due diligence, viability, planning, and legal documentation for land transactions, acting as a central point of contact between internal teams (land, commercial, technical) and external advisors (solicitors, consultants). You'll ensure legal processes progress smoothly and support commercial teams in driving land deals through to completion. Key Responsibilities Development Surveying Renew initial site appraisals (market, planning, technical) to assess development potential, working closely with planning, land, and technical teams. Coordinate with planning and design teams to ensure development proposals align with business objectives and planning policy. Support value-engineering exercises to optimise scheme design, cost, and delivery. Coordinate delivery of letters of reliance from design consultants in respect to land sales. Legal Coordination Manage the legal process for land transactions (acquisitions, disposals, leases) - from Heads of Terms through to exchange and completion. Develop and maintain legal documentation templates (e.g. Heads of Terms, option agreements, contracts). Track and maintain a live legal schedule of all matters (options, contracts, key dates, obligations), ensuring obligations are met and risks are flagged early. Act as a liaison between internal teams (Land, Technical, Commercial) and external legal advisers (solicitors), ensuring all queries and actions are coordinated efficiently. Prepare regular reports (weekly, monthly) summarising legal milestones, deadlines, and upcoming deliverables. Support negotiations on legal terms, working with Land Directors / Sales Directors, to agree commercial deal points. Maintain proper records (legal files, correspondence, contracts) and ensure high standards of documentation. Skills & Qualifications Proven experience (2-5+ years) in property development, land promotion, or surveying environment. Strong understanding of the planning process and development lifecycle. Excellent legal coordination experience, ideally with property / real estate transactions (options, contracts, completions). Commercial acumen, with a good sense of risk, opportunity, and land value. Strong stakeholder management: able to communicate with lawyers, landowners, consultants, and internal teams. Very good project management skills, with a disciplined approach to tracking milestones, deliverables, and deadlines. Highly organised, detail-orientated, and adept at managing multiple live transactions. Excellent communication skills (written & verbal), including report writing. Proficiency in MS Office; experience with financial / modelling tools (e.g. Excel) essential. Educated to degree level (ideally in Surveying, Real Estate, Planning, or similar). Membership or working towards chartership with RICS is advantageous. Financial modelling skills: viability assessments, cash flow modelling, scenario analysis is advantageous. Personal Attributes Proactive and self-starter: you will own processes and drive them forward. Collaborative: you enjoy working in a cross-functional team. Resilient under pressure: ability to manage competing priorities and tight deadlines. Analytical mindset: you can interpret financial, legal, and technical data and draw meaningful conclusions. Integrity: high standards of professional conduct, particularly when dealing with sensitive legal and commercial information. Benefits Competitive salary (dependant on experience). Employee benefits including pension, profit share, long-service awards, and holiday. Opportunity to work across a dynamic business with real exposure to land acquisition, planning, and development. Professional development support (e.g., RICS chartership). Collaborative, entrepreneurial working environment. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Global Governance and Accreditation Officer Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a highly motivated Global Governance & Accreditation Officerto strengthen BCI's governance frameworks, accreditation strategy, and institutional accountability. This role supports BCI's engagement with multilateral institutions (e.g., UN, UNFCCC and related bodies) and helps ensure BCI's policies, procedures, and reporting meet international good governance standards. The post holder will collaborate across BCI, including Strategy and the Legal Advisory & Governance Section, and report to a designated lead within the Director General's Office. Responsibilities Coordinate and prepare documentation for international accreditations (e.g., UN and other intergovernmental organisations), maintaining complete, audit ready records. Review and update internal governance policies, codes of conduct, and compliance procedures in line with BCI's evolving needs and best practice. Draft briefs, memoranda, and policy notes for senior leadership and external partners. Support governance reporting and develop capacity building tools in collaboration with Strategy and other teams. Contribute to knowledge sharing across BCI's global volunteer network and uphold organisational transparency. Core Competencies Excellent written communication (reports, briefings, policy summaries) with strong research and analytical skills in governance, sustainability, tech policy, or international relations. Exceptional planning, time management, and reliability in meeting deadlines; meticulous attention to detail. Ability to manage tasks independently while collaborating effectively in a cross functional, international team. Cross cultural sensitivity, global awareness, and alignment with BCI's mission and values. Requirements Skills & Abilities Strong drafting, synthesis, and stakeholder communication skills across all organisational levels. Proven ability to prioritise, multitask, and deliver to deadlines in a distributed, volunteer environment. Commitment of6-8 hours per week. General & Specialist Knowledge Proficient use ofMicrosoft 365(Outlook, Word, Excel, PowerPoint & OneDrive) and collaboration tools (Teams/SharePoint); familiarity withGoogle Workspace, Notion, Airtable or Trello is an advantage. Understanding of international institutions and processes (e.g.,UN,UNFCCC/COP, multilateral governance), plus familiarity withESG,SDGs, or digital governance. Knowledge of topics central to BCI, such asclimate change,climate finance, andblockchain for climate action(preferred). Education & Training Background inInternational Relations, Law, Environmental Studies, Political Science, Public Policy, Technology & Societyor related fields (undergraduate or postgraduate). Desirable: coursework/certification inUN systems, climate governance, non profit management, or AI policy; additional language skills (e.g.,French, Spanish, Arabic). Relevant Experience Experience contributing to reports, campaigns, or policy focused projects; volunteering with student organisations, NGOs, or social impact initiatives. Experience working independently and within teams to deliver governance related tasks and knowledge products. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, You will build a global network at the intersection of climate and emerging technologies.; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Dec 08, 2025
Full time
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Global Governance and Accreditation Officer Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a highly motivated Global Governance & Accreditation Officerto strengthen BCI's governance frameworks, accreditation strategy, and institutional accountability. This role supports BCI's engagement with multilateral institutions (e.g., UN, UNFCCC and related bodies) and helps ensure BCI's policies, procedures, and reporting meet international good governance standards. The post holder will collaborate across BCI, including Strategy and the Legal Advisory & Governance Section, and report to a designated lead within the Director General's Office. Responsibilities Coordinate and prepare documentation for international accreditations (e.g., UN and other intergovernmental organisations), maintaining complete, audit ready records. Review and update internal governance policies, codes of conduct, and compliance procedures in line with BCI's evolving needs and best practice. Draft briefs, memoranda, and policy notes for senior leadership and external partners. Support governance reporting and develop capacity building tools in collaboration with Strategy and other teams. Contribute to knowledge sharing across BCI's global volunteer network and uphold organisational transparency. Core Competencies Excellent written communication (reports, briefings, policy summaries) with strong research and analytical skills in governance, sustainability, tech policy, or international relations. Exceptional planning, time management, and reliability in meeting deadlines; meticulous attention to detail. Ability to manage tasks independently while collaborating effectively in a cross functional, international team. Cross cultural sensitivity, global awareness, and alignment with BCI's mission and values. Requirements Skills & Abilities Strong drafting, synthesis, and stakeholder communication skills across all organisational levels. Proven ability to prioritise, multitask, and deliver to deadlines in a distributed, volunteer environment. Commitment of6-8 hours per week. General & Specialist Knowledge Proficient use ofMicrosoft 365(Outlook, Word, Excel, PowerPoint & OneDrive) and collaboration tools (Teams/SharePoint); familiarity withGoogle Workspace, Notion, Airtable or Trello is an advantage. Understanding of international institutions and processes (e.g.,UN,UNFCCC/COP, multilateral governance), plus familiarity withESG,SDGs, or digital governance. Knowledge of topics central to BCI, such asclimate change,climate finance, andblockchain for climate action(preferred). Education & Training Background inInternational Relations, Law, Environmental Studies, Political Science, Public Policy, Technology & Societyor related fields (undergraduate or postgraduate). Desirable: coursework/certification inUN systems, climate governance, non profit management, or AI policy; additional language skills (e.g.,French, Spanish, Arabic). Relevant Experience Experience contributing to reports, campaigns, or policy focused projects; volunteering with student organisations, NGOs, or social impact initiatives. Experience working independently and within teams to deliver governance related tasks and knowledge products. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, You will build a global network at the intersection of climate and emerging technologies.; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Security is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Security Platform Engineering: Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Lead platform health, patching automation, and vulnerability remediation workflows. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Operationalize policy enforcement through automated controls and continuous compliance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $183,000.00 - $237,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 45% and a generous retirement contribution that starts at 10%. Senior Directors/Executive Directors are also eligible for a Firm Performance Bonus. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 08, 2025
Full time
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Security is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Security Platform Engineering: Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Lead platform health, patching automation, and vulnerability remediation workflows. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Operationalize policy enforcement through automated controls and continuous compliance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $183,000.00 - $237,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 45% and a generous retirement contribution that starts at 10%. Senior Directors/Executive Directors are also eligible for a Firm Performance Bonus. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Security is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Security Platform Engineering: Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Lead platform health, patching automation, and vulnerability remediation workflows. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Operationalize policy enforcement through automated controls and continuous compliance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $183,000.00 - $237,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 45% and a generous retirement contribution that starts at 10%. Senior Directors/Executive Directors are also eligible for a Firm Performance Bonus. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 08, 2025
Full time
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Security is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Security Platform Engineering: Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Lead platform health, patching automation, and vulnerability remediation workflows. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Operationalize policy enforcement through automated controls and continuous compliance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $183,000.00 - $237,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 45% and a generous retirement contribution that starts at 10%. Senior Directors/Executive Directors are also eligible for a Firm Performance Bonus. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We're currently working with a leading Legal 500 firm based in Oxford that's seeking an exceptional Private Client Partner . This is a standout opportunity for a senior private client law specialist looking to take their career to the next level within a firm known for its excellence, innovation, and supportive culture. This role would involve building up a practice, so it would be a fantastic opportunity for those who want to make something their own. Your responsibilities will include: Manage and grow a portfolio of high-net-worth and ultra-high-net-worth clients, providing expert advice on estate planning, wills, trusts, tax, and succession matters. Lead and supervise the private client team, providing mentoring, support, and oversight to ensure high standards of legal service and client care. Oversee complex matters, including inheritance tax planning, probate and estate administration, lasting powers of attorney, and cross-border issues. Drive business development efforts, building relationships with clients, intermediaries, and referral networks to grow the practice. Collaborate with other departments, such as family, corporate, and property, to deliver holistic advice to clients with multifaceted needs. Contribute to the strategic direction of the private client department, including marketing, recruitment, budgeting, and operational planning. Ensure regulatory compliance with SRA and other relevant legal or professional obligations. Represent the firm at client events, professional forums, and networking opportunities, reinforcing the firm's brand and reputation. The successful candidate: Qualified solicitor in England & Wales with 8 + years PQE in private client law. Expertise in a broad range of private client matters, including wills, trusts, probate, tax planning, and estate administration. Proven experience advising high-net-worth individuals, families, and business owners on complex estate and succession planning. A strong track record of client relationship management and business development. Previous experience at senior associate, legal director, or partner level within a reputable firm. Strong leadership and team management skills, with the ability to mentor and support junior lawyers and staff. Excellent communication and interpersonal skills, with a high level of discretion and client care. Solid technical knowledge of inheritance tax, capital gains tax, and trust law. Commercial awareness and a proactive, strategic approach to practice growth. In exchange, the firm is willing to offer a competitive salary and generous benefits package. Apply Now For more information, contact Faith Kelly at Sellick Partnership, or apply within. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Dec 07, 2025
Full time
We're currently working with a leading Legal 500 firm based in Oxford that's seeking an exceptional Private Client Partner . This is a standout opportunity for a senior private client law specialist looking to take their career to the next level within a firm known for its excellence, innovation, and supportive culture. This role would involve building up a practice, so it would be a fantastic opportunity for those who want to make something their own. Your responsibilities will include: Manage and grow a portfolio of high-net-worth and ultra-high-net-worth clients, providing expert advice on estate planning, wills, trusts, tax, and succession matters. Lead and supervise the private client team, providing mentoring, support, and oversight to ensure high standards of legal service and client care. Oversee complex matters, including inheritance tax planning, probate and estate administration, lasting powers of attorney, and cross-border issues. Drive business development efforts, building relationships with clients, intermediaries, and referral networks to grow the practice. Collaborate with other departments, such as family, corporate, and property, to deliver holistic advice to clients with multifaceted needs. Contribute to the strategic direction of the private client department, including marketing, recruitment, budgeting, and operational planning. Ensure regulatory compliance with SRA and other relevant legal or professional obligations. Represent the firm at client events, professional forums, and networking opportunities, reinforcing the firm's brand and reputation. The successful candidate: Qualified solicitor in England & Wales with 8 + years PQE in private client law. Expertise in a broad range of private client matters, including wills, trusts, probate, tax planning, and estate administration. Proven experience advising high-net-worth individuals, families, and business owners on complex estate and succession planning. A strong track record of client relationship management and business development. Previous experience at senior associate, legal director, or partner level within a reputable firm. Strong leadership and team management skills, with the ability to mentor and support junior lawyers and staff. Excellent communication and interpersonal skills, with a high level of discretion and client care. Solid technical knowledge of inheritance tax, capital gains tax, and trust law. Commercial awareness and a proactive, strategic approach to practice growth. In exchange, the firm is willing to offer a competitive salary and generous benefits package. Apply Now For more information, contact Faith Kelly at Sellick Partnership, or apply within. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for an assistant editor/writer to assist in the editing, writing and curation for The Long Wave , a weekly Guardian newsletter which explores Black life and culture from around the world. From the long history of Black solidarity with Palestinians to the Black female directors taking centre stage, Nesrine Malik and guest writers guides readers through the biggest Black stories. This role has been created as part of the Scott Trust Legacies of Enslavement programme . This is a 3 days per week, 9 month fixed term contract or staff secondment. About the role: Edit, curate and sometimes write The Long Wave, a weekly newsletter reporting on Black populations around the world Work with colleagues, including reporters, news editors and social teams, as required, as well as departments such as marketing and communications Check all work for accuracy and legal compliance Attend news conferences and planning sessions as required Contribute ideas for coverage and development of newsletters About you: Experienced journalist with a strong track record working on national, regional, local or specialist titles Interest in global news agenda, particularly as it affects Black populations Familiarity with trends in newsletters, including audience habits and behaviours Strong editorial judgement Understanding of media law Ideally you will have a demonstrable ability to bring a diverse perspective to this role We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Monday 8th December 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please contact Sean on sean.brinkley to discuss further so we can work with you to support you through your application. Benefits at the Guardian We offer six weeks annual leave per annum pro rata with the option to buy additional days through our holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, sick pay and free eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture & wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme. Learning & development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. Our working environment We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.
Dec 07, 2025
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for an assistant editor/writer to assist in the editing, writing and curation for The Long Wave , a weekly Guardian newsletter which explores Black life and culture from around the world. From the long history of Black solidarity with Palestinians to the Black female directors taking centre stage, Nesrine Malik and guest writers guides readers through the biggest Black stories. This role has been created as part of the Scott Trust Legacies of Enslavement programme . This is a 3 days per week, 9 month fixed term contract or staff secondment. About the role: Edit, curate and sometimes write The Long Wave, a weekly newsletter reporting on Black populations around the world Work with colleagues, including reporters, news editors and social teams, as required, as well as departments such as marketing and communications Check all work for accuracy and legal compliance Attend news conferences and planning sessions as required Contribute ideas for coverage and development of newsletters About you: Experienced journalist with a strong track record working on national, regional, local or specialist titles Interest in global news agenda, particularly as it affects Black populations Familiarity with trends in newsletters, including audience habits and behaviours Strong editorial judgement Understanding of media law Ideally you will have a demonstrable ability to bring a diverse perspective to this role We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Monday 8th December 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please contact Sean on sean.brinkley to discuss further so we can work with you to support you through your application. Benefits at the Guardian We offer six weeks annual leave per annum pro rata with the option to buy additional days through our holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, sick pay and free eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture & wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme. Learning & development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. Our working environment We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.
Updated: November 21, 2025 Location: London, England, United Kingdom Job ID:12248 Join our award-winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division is backed by a breadth of medical, strategic, and creative talent that extends to our partner and affiliate agencies throughout Europe and the US. Our dynamic, fast-paced working environment offers daily opportunities to learn and tackle new challenges. We take promising ideas and transform them into commercial realities, overseeing every step of a product or device's journey from the lab to life. Our leadership team's evolution in Advertising is fueled by significant annual growth and record-breaking wins, marking an exciting new direction for the team. This unique leadership opportunity offers the chance to contribute to our dynamic, close-knit, and highly motivated team, as we continue to build our exceptional business. Overview of role This is a critical leadership role within the business, and as such covers a range of business areas: Drive financial performance: This role will work in conjunction with the Managing Director and Financial Director to deliver both revenue and margin targets for a growing Advertising practice. Build a high-performance culture: This role will work closely with the Managing Director and other senior agency staff to drive, develop, and lead a team of advertising professionals in London. You will support and guide the core team to achieve high-quality results, while ensuring that team members understand current expectations and have a clear view of future role opportunities and development requirements to successfully progress their careers within the organisation. Succession planning, early talent identification, and coaching will be key areas of focus for this role. At the core of this role will be ensuring the efficiency of the team and active financial management and oversight in sharing resources across the London Advertising Practice. Develop and deliver the advertising strategy: You will be responsible for developing and delivering the Advertising business strategy, working closely with the other EU Advertising businesses. You will also lead the driving and shaping of the Business Development growth plan both through organic and new business opportunities. This would be in partnership with the Managing Director, Head of Business Development and New Business Leads. Employee Priorities Work with Managing Director and EU Head of Business Development to create BD strategies, drive and shape growth both with organic and new business opportunities. Drive best practice and quality standards across the Advertising team. Manage any client issues which arise in a direct and timely manner, in partnership with the Managing Director, when required. Conduct ongoing monitoring of external trends and continuous evaluation of services to ensure that the UK Advertising business continues to evolve and take maximum advantage of the market environment. Participation in procurement negotiations with finance team and externally as necessary including at a Global Level. Leadership Develop and deliver the Advertising business strategy aligning with our affiliated European and Global Advertising businesses. Demonstrate strong corporate leadership and loyalty taking ownership of Syneos management practices. Work closely with the Account teams within the Advertising team to ensure smooth running of any operational requirements. Actively work to implement the London business development strategy and regularly review progress against business objectives. Develop and deliver policies and systems essential to efficient and profitable performance and growth. Develop and maintain effective relationships within the wider global Syneos business. Deliver and demonstrate compliance with financial practices governing the success of the UK Advertising practice. Responsibility for driving and providing ongoing recommendations to the UK finance team as part of the continuous improvement of the team. In partnership with Managing Director and Financial Director, develop and be responsible for driving annual revenue forecasts, reforecasts, and business planning to meet the agreed targets across all the London Advertising Practice. Ensure the development and accuracy of capacity plans, consolidated across all the London Advertising Practice to deliver on agreed business targets. Participate and provide monthly financial analysis and reporting to EU Managing Director, Financial Controller and CFO. Participate in regular focus group meetings with US leadership making appropriate financial recommendations, analysis, and forecasts for the UK Advertising Practice. Line Management / People Focus Continue the building and development of a high-performance culture within the advertising team. Demonstrate active leadership in the mentoring and coaching of teams within the London Advertising team. Oversee talent development, including participation in the appraisal process, reviews, and goal setting. Provide constructive feedback and proactively address staff performance issues. Work with HR, the Managing Director, and Directors to align training provision, support and promote rising stars, and actively manage under achievers. Manage internal resources to meet client needs and work with Managing Director/finance/HR to secure appropriate external resources as required. Actively participate in decisions on, and recruitment of, new hires. Key things we are looking to see Visionary leadership Ability to motivate a team Effective management and delegation Strong communication and negotiation abilities Excellent presentation skills Understanding of a multi faceted business operation Strong financial and commercial acumen Planning and forecasting In depth knowledge of markets and changing business environments Complex problem solving In return for Working for a fully integrated global pure play health communications group that offers best in class capabilities, spanning PR, digital, social media, medical education and advertising Working for an agency that allows you to work and grow within a dynamic and fast paced environment that is big on collaboration and integration Working as part of a well supported team with exposure to experienced team members who share expertise and learnings Unrivalled opportunities for personal and professional development due to the depth and variety of expertise within our agency and network High quality training opportunities presented at a local and global level Competitive package and flexible working environment At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: email protected One of our staff members will work with you to provide alternate means to submit your application.
Dec 06, 2025
Full time
Updated: November 21, 2025 Location: London, England, United Kingdom Job ID:12248 Join our award-winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division is backed by a breadth of medical, strategic, and creative talent that extends to our partner and affiliate agencies throughout Europe and the US. Our dynamic, fast-paced working environment offers daily opportunities to learn and tackle new challenges. We take promising ideas and transform them into commercial realities, overseeing every step of a product or device's journey from the lab to life. Our leadership team's evolution in Advertising is fueled by significant annual growth and record-breaking wins, marking an exciting new direction for the team. This unique leadership opportunity offers the chance to contribute to our dynamic, close-knit, and highly motivated team, as we continue to build our exceptional business. Overview of role This is a critical leadership role within the business, and as such covers a range of business areas: Drive financial performance: This role will work in conjunction with the Managing Director and Financial Director to deliver both revenue and margin targets for a growing Advertising practice. Build a high-performance culture: This role will work closely with the Managing Director and other senior agency staff to drive, develop, and lead a team of advertising professionals in London. You will support and guide the core team to achieve high-quality results, while ensuring that team members understand current expectations and have a clear view of future role opportunities and development requirements to successfully progress their careers within the organisation. Succession planning, early talent identification, and coaching will be key areas of focus for this role. At the core of this role will be ensuring the efficiency of the team and active financial management and oversight in sharing resources across the London Advertising Practice. Develop and deliver the advertising strategy: You will be responsible for developing and delivering the Advertising business strategy, working closely with the other EU Advertising businesses. You will also lead the driving and shaping of the Business Development growth plan both through organic and new business opportunities. This would be in partnership with the Managing Director, Head of Business Development and New Business Leads. Employee Priorities Work with Managing Director and EU Head of Business Development to create BD strategies, drive and shape growth both with organic and new business opportunities. Drive best practice and quality standards across the Advertising team. Manage any client issues which arise in a direct and timely manner, in partnership with the Managing Director, when required. Conduct ongoing monitoring of external trends and continuous evaluation of services to ensure that the UK Advertising business continues to evolve and take maximum advantage of the market environment. Participation in procurement negotiations with finance team and externally as necessary including at a Global Level. Leadership Develop and deliver the Advertising business strategy aligning with our affiliated European and Global Advertising businesses. Demonstrate strong corporate leadership and loyalty taking ownership of Syneos management practices. Work closely with the Account teams within the Advertising team to ensure smooth running of any operational requirements. Actively work to implement the London business development strategy and regularly review progress against business objectives. Develop and deliver policies and systems essential to efficient and profitable performance and growth. Develop and maintain effective relationships within the wider global Syneos business. Deliver and demonstrate compliance with financial practices governing the success of the UK Advertising practice. Responsibility for driving and providing ongoing recommendations to the UK finance team as part of the continuous improvement of the team. In partnership with Managing Director and Financial Director, develop and be responsible for driving annual revenue forecasts, reforecasts, and business planning to meet the agreed targets across all the London Advertising Practice. Ensure the development and accuracy of capacity plans, consolidated across all the London Advertising Practice to deliver on agreed business targets. Participate and provide monthly financial analysis and reporting to EU Managing Director, Financial Controller and CFO. Participate in regular focus group meetings with US leadership making appropriate financial recommendations, analysis, and forecasts for the UK Advertising Practice. Line Management / People Focus Continue the building and development of a high-performance culture within the advertising team. Demonstrate active leadership in the mentoring and coaching of teams within the London Advertising team. Oversee talent development, including participation in the appraisal process, reviews, and goal setting. Provide constructive feedback and proactively address staff performance issues. Work with HR, the Managing Director, and Directors to align training provision, support and promote rising stars, and actively manage under achievers. Manage internal resources to meet client needs and work with Managing Director/finance/HR to secure appropriate external resources as required. Actively participate in decisions on, and recruitment of, new hires. Key things we are looking to see Visionary leadership Ability to motivate a team Effective management and delegation Strong communication and negotiation abilities Excellent presentation skills Understanding of a multi faceted business operation Strong financial and commercial acumen Planning and forecasting In depth knowledge of markets and changing business environments Complex problem solving In return for Working for a fully integrated global pure play health communications group that offers best in class capabilities, spanning PR, digital, social media, medical education and advertising Working for an agency that allows you to work and grow within a dynamic and fast paced environment that is big on collaboration and integration Working as part of a well supported team with exposure to experienced team members who share expertise and learnings Unrivalled opportunities for personal and professional development due to the depth and variety of expertise within our agency and network High quality training opportunities presented at a local and global level Competitive package and flexible working environment At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: email protected One of our staff members will work with you to provide alternate means to submit your application.
The Role Duration: Initial 12-month contract. Location: North-East based, board meeting attendance in person. Core Commitments per month: 1-2 days/month with preparation and board meeting attendance. Renumeration: 10- 15k / annum depending on the specific time allocation, with additional consultancy support to be discussed. Our client is a well-established industrial leaning organisation with a sizable footprint in the North East of England, offering a wide range of market leading services to a diverse client base across the UK. Due to recent restructuring and an ambitious growth plan focused on both organic and growth via acquisition, the board are now looking to appoint the services of a talented Non Exec Director who will support and guide the future plans and broader governance of the business. Role Purpose The NED will bring an independent, objective perspective to the Board, constructively challenging and contributing to the development of the company's strategy and governance. The successful candidate will provide experienced counsel to the executive team, ensuring high standards of accountability and probity, and monitoring performance against agreed goals. Key Responsibilities Strategic Oversight: Provide creative and informed contributions to the Board's discussions and constructively challenge the executive team's proposals to help shape the company's long-term strategy and objectives. Performance Monitoring: Scrutinize the performance of management in meeting agreed-upon goals and objectives, reviewing financial and operational performance reports with an independent eye. Risk Management & Financial Controls: Satisfy the Board on the integrity of financial information and the robustness of financial controls and risk management systems, ensuring compliance with all legal and regulatory requirements. Governance and Compliance: Uphold the highest standards of corporate governance and ethical conduct, ensuring the company meets its obligations to shareholders and stakeholders. People and Succession Planning: Participate in the appointment and, where necessary, removal of executive directors and senior management, and contribute to robust succession planning. They also play a key role in setting appropriate levels of executive remuneration. Project Participation: Support directly projects relating to investment and prospective acquisition choices. External Relations: Act as a brand ambassador and help connect the business with external contacts and networks, leveraging a wide range of contacts for the company's benefit. Skills and Experience Essential: Proven experience at Director level in a board-level role, with a strong track record of success in a relevant environment. Previous exposure at senior leadership level to a family structured business. High level of integrity, independence of mind, and sound judgment. Strong financial acumen and the ability to interpret complex financial data and reports. Excellent interpersonal and communication skills, with the ability to influence and build consensus among diverse stakeholders. A broad perspective of the relevant industry and external factors affecting the business environment. Commitment to continuous learning and staying informed about regulatory changes and corporate governance best practices. Desirable: Specific specialist knowledge in mergers and/or acquisitions with post-acquisition integration oversight. Previous non-executive experience in a private sector organisation. Relevant professional qualifications, such as an IoD Chartered Director qualification, or a Diploma in Corporate Governance. If you feel you have the qualities we are seeking, please forward your CV and covering letter indicating availability and renumeration expectations to Lee Rankin at GEM Partnership, or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this exclusive vacancy.
Dec 06, 2025
Contractor
The Role Duration: Initial 12-month contract. Location: North-East based, board meeting attendance in person. Core Commitments per month: 1-2 days/month with preparation and board meeting attendance. Renumeration: 10- 15k / annum depending on the specific time allocation, with additional consultancy support to be discussed. Our client is a well-established industrial leaning organisation with a sizable footprint in the North East of England, offering a wide range of market leading services to a diverse client base across the UK. Due to recent restructuring and an ambitious growth plan focused on both organic and growth via acquisition, the board are now looking to appoint the services of a talented Non Exec Director who will support and guide the future plans and broader governance of the business. Role Purpose The NED will bring an independent, objective perspective to the Board, constructively challenging and contributing to the development of the company's strategy and governance. The successful candidate will provide experienced counsel to the executive team, ensuring high standards of accountability and probity, and monitoring performance against agreed goals. Key Responsibilities Strategic Oversight: Provide creative and informed contributions to the Board's discussions and constructively challenge the executive team's proposals to help shape the company's long-term strategy and objectives. Performance Monitoring: Scrutinize the performance of management in meeting agreed-upon goals and objectives, reviewing financial and operational performance reports with an independent eye. Risk Management & Financial Controls: Satisfy the Board on the integrity of financial information and the robustness of financial controls and risk management systems, ensuring compliance with all legal and regulatory requirements. Governance and Compliance: Uphold the highest standards of corporate governance and ethical conduct, ensuring the company meets its obligations to shareholders and stakeholders. People and Succession Planning: Participate in the appointment and, where necessary, removal of executive directors and senior management, and contribute to robust succession planning. They also play a key role in setting appropriate levels of executive remuneration. Project Participation: Support directly projects relating to investment and prospective acquisition choices. External Relations: Act as a brand ambassador and help connect the business with external contacts and networks, leveraging a wide range of contacts for the company's benefit. Skills and Experience Essential: Proven experience at Director level in a board-level role, with a strong track record of success in a relevant environment. Previous exposure at senior leadership level to a family structured business. High level of integrity, independence of mind, and sound judgment. Strong financial acumen and the ability to interpret complex financial data and reports. Excellent interpersonal and communication skills, with the ability to influence and build consensus among diverse stakeholders. A broad perspective of the relevant industry and external factors affecting the business environment. Commitment to continuous learning and staying informed about regulatory changes and corporate governance best practices. Desirable: Specific specialist knowledge in mergers and/or acquisitions with post-acquisition integration oversight. Previous non-executive experience in a private sector organisation. Relevant professional qualifications, such as an IoD Chartered Director qualification, or a Diploma in Corporate Governance. If you feel you have the qualities we are seeking, please forward your CV and covering letter indicating availability and renumeration expectations to Lee Rankin at GEM Partnership, or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this exclusive vacancy.
Managing Partner - Public Sector UK&I London Backed by the incredible insight of Gartner Research, Gartner's growing Consulting business helps the world's leading organisations to stay ahead of the digital curve. Gartner's Consulting business is growing and provides independent support to National Governments and Public Sector organisations. Providing 'right practice' data driven support to decision making, informed by world class research across a range of current and emerging digital challenges, our teams aim to save taxpayers money and improve citizen outcomes for national, regional and local government. We are currently looking for highly talented Strategy Consulting professional (Senior Director, Managing Director, Partner, Principal level), with a strong understanding of technology and digital transformation, to join our world-class Strategy Consulting team helping the Public Sector in the UK. About The Role The Managing Partner, Public Sector will provide technology foresight, market intelligence to senior Government (central and local government) leaders. Strategic Planning for the CEO, CDO, CFO, CIO and senior IT executives ranging from roadmaps and operating models, to organisational design and governance, enabling data driven decision making, innovation and IT cost optimisation. What You Will Do The Managing Partner will own the relationship between Gartner's Public Sector clients in the UK and Gartner's amazing bespoke services within Gartner Consulting. What You Will Need We seek candidates with the ability to advise at the highest level, experience we're seeking: Consulting experience from a top management consulting firm; MBA qualification desirable; An excellent understanding of the Public Sector in the UK, for example: Central government (Home Office, Cabinet Office, HMRC); Local government; Healthcare (NHS and Department of Health and Social Care); Higher Education; Transport and infrastructure (Department for Transport, Highways England); Social services and housing. Experience in one or more of: CIO Advisory Services Digital Transformation Technology and IT Strategy Sourcing and Contract Optimisation Strategic Transformation and Cloud Strategy Expertise with strategic consulting frameworks and financial principles Experience in leading IT strategy engagements, and contributing to sales pursuits and proposal writing This is a great opportunity to join a world-class consulting environment. With an ability to work on cutting edge strategy engagements with a Tier One client portfolio. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID: 105060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Dec 05, 2025
Full time
Managing Partner - Public Sector UK&I London Backed by the incredible insight of Gartner Research, Gartner's growing Consulting business helps the world's leading organisations to stay ahead of the digital curve. Gartner's Consulting business is growing and provides independent support to National Governments and Public Sector organisations. Providing 'right practice' data driven support to decision making, informed by world class research across a range of current and emerging digital challenges, our teams aim to save taxpayers money and improve citizen outcomes for national, regional and local government. We are currently looking for highly talented Strategy Consulting professional (Senior Director, Managing Director, Partner, Principal level), with a strong understanding of technology and digital transformation, to join our world-class Strategy Consulting team helping the Public Sector in the UK. About The Role The Managing Partner, Public Sector will provide technology foresight, market intelligence to senior Government (central and local government) leaders. Strategic Planning for the CEO, CDO, CFO, CIO and senior IT executives ranging from roadmaps and operating models, to organisational design and governance, enabling data driven decision making, innovation and IT cost optimisation. What You Will Do The Managing Partner will own the relationship between Gartner's Public Sector clients in the UK and Gartner's amazing bespoke services within Gartner Consulting. What You Will Need We seek candidates with the ability to advise at the highest level, experience we're seeking: Consulting experience from a top management consulting firm; MBA qualification desirable; An excellent understanding of the Public Sector in the UK, for example: Central government (Home Office, Cabinet Office, HMRC); Local government; Healthcare (NHS and Department of Health and Social Care); Higher Education; Transport and infrastructure (Department for Transport, Highways England); Social services and housing. Experience in one or more of: CIO Advisory Services Digital Transformation Technology and IT Strategy Sourcing and Contract Optimisation Strategic Transformation and Cloud Strategy Expertise with strategic consulting frameworks and financial principles Experience in leading IT strategy engagements, and contributing to sales pursuits and proposal writing This is a great opportunity to join a world-class consulting environment. With an ability to work on cutting edge strategy engagements with a Tier One client portfolio. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID: 105060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Why this role exists We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale. What you will lead • Financial leadership Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting. • Day-to-day operations Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation. • Strategy and organisational development Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board. • People, volunteers and HR Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks. • Governance, risk and compliance Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements. You ll thrive here if you show • Ownership and follow-through: you take responsibility and land the work. • Planning under pressure: you bring order, rhythm and clarity. • Bold, informed judgement: you improve systems based on evidence, not habit. • Entrepreneurial drive: you simplify, standardise and scale what works. • Inclusive practice: you design operations that are easier to use and safer to deliver. • Clear communication: you turn complexity into simple actions and updates. • Team-building and collaboration: you help staff and volunteers succeed together. • Constant learning: you refine processes and leave usable documentation. What you will bring • Significant operational leadership in a non-profit, legal, community or mission-driven setting. • Strong financial management across budgeting, forecasting, reporting and controls. • Ability to build robust systems in a small but scaling organisation. • Strategic, organised and analytical working style. • Confident people leadership and clear communication. • Understanding of governance, safeguarding, risk and regulatory compliance. • Commitment to trans equality, dignity and client-centred practice. Helpful extras • Experience in legal services or legal operations. • Managing grants or donor-funded programmes. • Experience scaling an organisation or building new infrastructure. • Knowledge of trans community needs and support services. Practicalities • Hours: part time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Reporting line: Executive Director. • Salary: based on experience and time commitment. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. Inclusive practice You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. Clear communication You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. • Team-building and collaboration: you lead creatives and volunteers well. • Constant learning: you test, measure and iterate. What you will bring • A strong portfolio showing strategy-led creative across static, motion and copy. • Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house). • Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion. • Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion. • Clear writing and an ear for tone; calm leadership and useable feedback. • Sound judgement on reputation, privacy, GDPR and consent. • Commitment to trans-led practice and the communities we serve. Helpful extras • Clinic or not-for-profit experience. • Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment. • Basic SEO and email automation. Practicalities • Hours: full time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Salary: £25,000. • Reporting line: Executive Director. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services . click apply for full job details
Dec 05, 2025
Full time
Why this role exists We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale. What you will lead • Financial leadership Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting. • Day-to-day operations Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation. • Strategy and organisational development Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board. • People, volunteers and HR Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks. • Governance, risk and compliance Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements. You ll thrive here if you show • Ownership and follow-through: you take responsibility and land the work. • Planning under pressure: you bring order, rhythm and clarity. • Bold, informed judgement: you improve systems based on evidence, not habit. • Entrepreneurial drive: you simplify, standardise and scale what works. • Inclusive practice: you design operations that are easier to use and safer to deliver. • Clear communication: you turn complexity into simple actions and updates. • Team-building and collaboration: you help staff and volunteers succeed together. • Constant learning: you refine processes and leave usable documentation. What you will bring • Significant operational leadership in a non-profit, legal, community or mission-driven setting. • Strong financial management across budgeting, forecasting, reporting and controls. • Ability to build robust systems in a small but scaling organisation. • Strategic, organised and analytical working style. • Confident people leadership and clear communication. • Understanding of governance, safeguarding, risk and regulatory compliance. • Commitment to trans equality, dignity and client-centred practice. Helpful extras • Experience in legal services or legal operations. • Managing grants or donor-funded programmes. • Experience scaling an organisation or building new infrastructure. • Knowledge of trans community needs and support services. Practicalities • Hours: part time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Reporting line: Executive Director. • Salary: based on experience and time commitment. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. Inclusive practice You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. Clear communication You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. • Team-building and collaboration: you lead creatives and volunteers well. • Constant learning: you test, measure and iterate. What you will bring • A strong portfolio showing strategy-led creative across static, motion and copy. • Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house). • Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion. • Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion. • Clear writing and an ear for tone; calm leadership and useable feedback. • Sound judgement on reputation, privacy, GDPR and consent. • Commitment to trans-led practice and the communities we serve. Helpful extras • Clinic or not-for-profit experience. • Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment. • Basic SEO and email automation. Practicalities • Hours: full time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Salary: £25,000. • Reporting line: Executive Director. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services . click apply for full job details
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact
Dec 05, 2025
Full time
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact
Locations : Boston London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - Secure Data is a critical leadership role that enables the secure foundation of BCG's digital operations globally. By driving scalable, automated, and user-focused security engineering-and by embedding security into modern engineering and operational practices-this role ensures BCG can innovate securely while maintaining trust, compliance, and operational excellence. The Global Delivery Director - Secure Data is responsible for leading the design, delivery, and continuous evolution of BCG's data security strategy and controls. This role ensures that BCG's most sensitive data is protected globally through secure-by-design engineering, automation at scale, and resilient security platforms. The Director will drive strategic planning, execution, and operations of scalable, automated, and resilient security solutions that safeguard BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is accountable for embedding security within DevSecOps practices, applying Site Reliability Engineering (SRE) principles across all security services, and aligning with privacy, compliance, and business leaders to maintain trust and regulatory compliance. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses data protection across all environments and data lifecycle stages. Lead the design and implementation of scalable, automated solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Data Security Engineering: Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Collaborate with the IAM team to align authentication, authorization, and privileged access policies with data security controls. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and protection of sensitive data in AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Implement automated compliance controls and continuous assurance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across the team. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Demonstrated ability to present complex security topics to executive leadership. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Symantec DLP, Zscaler CASB, MS Purview, Palo Alto Prisma, Hashi Vault and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 05, 2025
Full time
Locations : Boston London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - Secure Data is a critical leadership role that enables the secure foundation of BCG's digital operations globally. By driving scalable, automated, and user-focused security engineering-and by embedding security into modern engineering and operational practices-this role ensures BCG can innovate securely while maintaining trust, compliance, and operational excellence. The Global Delivery Director - Secure Data is responsible for leading the design, delivery, and continuous evolution of BCG's data security strategy and controls. This role ensures that BCG's most sensitive data is protected globally through secure-by-design engineering, automation at scale, and resilient security platforms. The Director will drive strategic planning, execution, and operations of scalable, automated, and resilient security solutions that safeguard BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is accountable for embedding security within DevSecOps practices, applying Site Reliability Engineering (SRE) principles across all security services, and aligning with privacy, compliance, and business leaders to maintain trust and regulatory compliance. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses data protection across all environments and data lifecycle stages. Lead the design and implementation of scalable, automated solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Data Security Engineering: Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Collaborate with the IAM team to align authentication, authorization, and privileged access policies with data security controls. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and protection of sensitive data in AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Implement automated compliance controls and continuous assurance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across the team. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Demonstrated ability to present complex security topics to executive leadership. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Symantec DLP, Zscaler CASB, MS Purview, Palo Alto Prisma, Hashi Vault and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they escalated. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
Dec 05, 2025
Full time
About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they escalated. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
