213 jobs found

Head of Engineering - Prototype and Testing Posted: 3 days ago UK Atomic Energy Authority Description: Head of Engineering - Prototype and Testing. West Burton, Nottinghamshire or Culham, Oxfordshire (with hybrid working and potential for travel.) Our Organisation UK Industrial Fusion Solutions Ltd. (UKIFS), a subsidiary of the UK Atomic Energy Authority (UKAEA), is leading the design, build, and future operation of the UK's first prototype fusion energy plant, STEP (Spherical Tokamak for Energy Production). Building on decades of world-leading research, UKIFS works closely with industry partners to turn the promise of fusion into a practical, sustainable energy source for the future. Our mission is to bring together the expertise needed to deliver commercial fusion energy, developing cost-effective fusion plants that will transform global energy production. With a strong commitment to innovation, diversity, and collaboration, we are creating a world-class workforce to solve one of the planet's toughest challenges - and shape a cleaner, more sustainable future. To meet our programme milestones and objectives, we are currently seeking a highly experienced and visionary Head of Engineering to join us working in our prototype and testing area on a full-time, permanent basis. What We Offer - Salary of £87,038 per annum (inclusive of a Specialist Allowance) - Corporate bonus scheme of up to 7% - 25 days' annual leave, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays - Outstanding defined benefit pension scheme - Flexible working options - Employee Assistance Programme and trained Mental Health First Aiders - Relocation allowance (if eligible) - A wide range of career development opportunities - A vibrant culture committed to equality and being fully inclusive This is an unparalleled opportunity for a talented and innovative engineering leader with chartered status and a technical background to make a tangible and lasting contribution to a project of national and global significance. You'll play a pivotal role in shaping the success of the UK's first prototype fusion energy plant, leading groundbreaking activities that will accelerate us towards a clean, sustainable energy future. What's more, you'll enjoy an outstanding benefits package designed to support your personal and professional wellbeing, including a corporate bonus scheme, an exceptional defined benefit pension and flexible working options. So, if you're ready to make a lasting impact on one of the most ambitious engineering projects of our time, then apply today. Your Role As the Head of Engineering for our STEP programme, you will lead the strategic direction and delivery of all Prototype and Testing (P&T) Technology Demonstration activities. You will define and implement the overall P&T delivery strategy, establishing a strong culture of engineering excellence and continuous improvement. Working closely with leaders across Integrated Project Teams, you will ensure the programme is equipped with the personnel, facilities and digital tools needed to operate efficiently across the P&T lifecycle. Your work will be critical to ensuring the success of this pioneering fusion energy project, shaping both the physical and virtual testing infrastructure needed to build confidence in STEP's technical designs and future performance. Additionally, you will: - Manage technical risks - Drive the development of a comprehensive Virtual Twin - Lead the strategic exploitation of digital technologies to enhance engineering capabilities - Oversee strategic workforce planning and make/buy strategies for prototype and testing activities - Lead stakeholder engagement and serve as the primary technical contact for P&T delivery - Foster a collaborative, respectful working environment that champions innovation and diversity About You To be considered as our Head of Engineering, you will need: - Experience successfully delivering large-scale testing programmes within complex technical environments - A proven track record in programme or engineering management roles - Experience setting and delivering organisational strategy and implementing business plans - Extensive experience leading large, geographically distributed Engineering teams - Experience operating within a business holding design authority - A degree or equivalent in a relevant STEM discipline - Chartered Engineer status Please note, this role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open source data. Other organisations may call this role Prototype and Testing Engineering Director, Strategic Engineering Lead, Fusion Prototype Engineering Manager, Engineering Programme Director, or Head of Engineering Development. Webrecruit, UKAEA and UKIFS are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to drive the delivery of this pioneering first-of-a-kind fusion power plant as our Head of Engineering, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Job Ref: Ref3443U Hours: Full Time

Position status: This opportunity is for a secured role that is due to commence in September subject to approval. If you would like to be considered as we progress with this position, please click to apply. At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - For our people to excel Reporting to the Chief Engineer as a key member of the Chief Engineer Group (CEG), which acts as the overall owner of, and controlling mind for, the Euston Station technical solution, ultimately certifying that it meets its requirements. The CEG comprises a team of technical experts whose competence covers all design disciplines to a sufficient level to enable it to act as MDjv's ultimate technical authority throughout the project lifecycle. The CEG is also supported by the Lead Integrator function within the MDjv supply chain, to whom much of the detail of the Lead Designer's technical responsibilities are devolved. You'll be responsible for: Working under the direction of the Chief Engineer in their role as ultimate technical authority for the design solution, with responsibilities which may include: Liaising closely with HS2 and other stakeholders Overseeing the work of the Lead Integrator, particularly in the Lead Integrator's delegated authority to achieve design and works integration, and certifying key Lead Integrator deliverables Owning the Station Requirements Specification, preparing the first baseline and overseeing its subsequent development Monitoring and assessing technical impact of requirements change Challenging requirements from HS2 and other stakeholders where appropriate Identifying and assessing design optimisations and trade-offs, and assessing proposed optimisations and trade-offs originated by others Preparing the first baseline of the Allocated Package Requirements, and approving subsequent baselines prepared by the Lead Integrator Working closely with the Design Management Group, Lead Integrator and designers to ensure designs are properly specified and developed Reviewing and certifying designs against their defining requirements, or overseeing the Lead Integrator in doing so where responsibility is so delegated Reviewing and certifying completed works elements against their defining requirements, or overseeing the Lead Integrator in doing so where responsibility is so delegated Reviewing and certifying that all works elements have been integrated by the Lead Integrator to deliver the required station operational capability Reviewing and certifying the completeness, accuracy and adequacy of all handover deliverables, or overseeing the Lead Integrator in doing so where responsibility is so delegated. You'll need to have: Experience in the development and management of requirements, including the identification of stakeholder needs; transformation of stakeholder needs into clear requirements; identification and resolution of conflicts between requirements; and management of requirements change. Experience of working with stakeholders to agree spatial and functional boundaries between adjacent projects, and to coordinate associated programmes, including experience of resolving conflict between incompatible stakeholder aspirations. Experience, where requirements are incomplete or still under development, in identifying and communicating to designers interim working assumptions which minimise exposure to technical, cost and programme risks. Experience in originating, developing and accessing design optimisations and trade-offs, and progressing associated changes through the process of justification and implementation. Good working knowledge of standards, codes and legislation which are relevant to the works, and ability to understand requirements contained within these documents from first principles. Experience in verification & validation activities, including validation of the completeness and correctness of requirements, and the collation of evidence to verify that designs and completed works comply with their defining requirements. Experience in the planning and delivery of activities required to ensure integration of complex station works, to include multi-disciplinary integration of elements of the station design, and wider integration of this design with adjacent works and third-party systems. Experience in planning the staging for complex station works, defining the progressive phasing of the station's construction and staging of operational configurations to the eventual end-state layout. Focus on interim operational staging of works, including progressive integration with adjacent works and third-party systems. Experience in developing and documenting system architectures, including progressive migration staging, ensuring that the detailed asset configurations and interfaces at each migration stage are complete and integrated, and that they achieve the required operational characteristics for the stage. Experience in the identification, definition and management of technical interfaces arising from the system architecture, covering both internal interfaces (technical interfaces between elements of the works) and external interfaces (technical interfaces between the works and adjacent works or third-party systems). Experience in management of system safety, coordinating a systematic and integrated approach which identifies hazards; assesses associated safety risk; defines appropriate mitigations and derived safety requirements; manages hazards to the point of closure; and documents associated safety justifications. Good appreciation of specialist engineering disciplines, and experience of their integration into project processes to ensure coordinated and coherent support to the design, construction, testing and verification & validation of project works. Relevant specialist engineering disciplines include security engineering, RAM engineering, Human Factors engineering, EMC engineering, software and operational data engineering, and acoustical engineering. Experience in the planning and delivery of testing, commissioning and system integration of complex, multi-disciplinary works, with particular focus on the physical and functional integration of elements of works elements with each other, with adjacent works, and with third party systems. Experience in leading and/or driving innovation in design or construction of the works. Good appreciation of the principles and practice of configuration management, as applied to both the management of project information, and to the management of the configuration of physical assets. You'll also have: Educated to degree level in a relevant engineering or technical discipline. Ideally possessing Chartered status. Minimum of ten years' experience in large-scale engineering delivery projects, ideally within main line and/or underground railway projects. Behavioural competencies - Strategic thinking and a systems perspective. Ability to understand and influence the long-term vision of the project in alignment with organisational and stakeholder goals. Ability to make informed, balanced decisions, integrating technical evidence, risk, and broader project implications. Demonstrably excellent written and verbal communication and presentation skills, able to communicate complex technical and risk-based information clearly and credibly to both technical and non-technical audiences. Ability to provide robust and logical challenge to any technical position, where justified. HS2 Values - Leadership: Using innovation and challenge to lead by example. Respect: Understanding others, recognising their value and behaving accordingly. Safety: Caring for our workforce, or passengers and the public by creating an environment where no one gets hurt. Integrity: Acting fairly, transparently, and consistently. Mace Dragados - Our Way behaviours - Be collaborative: Work together as an IPT for the best outcome for Euston. Be inclusive: Make this a place where we all feel heard, valued, safe and supported to speak up. Be curious: Use your curiosity to find new ways to meet our goals and add value. Listen to others' views and ideas and build on them. Be reliable: Honour your commitments. Follow through on actions and promises. Be safe: Look after each other to make sure we stay safe and well and enjoy our working environment. Be your best: Help develop yourself and others - ask for feedback on what you do well and how you can be better. Give feedback thoughtfully and receive feedback graciously. Be an advocate: Recognise the success of the team and individuals. . click apply for full job details

Customer Experience Customer Success Specialist (Transport & Automation) Location: Feltham, United Kingdom Alternate Location Anywhere in EMEA Area of Interest Customer Experience Job Type Professional Service Provider Job Id Meet the Team The Customer Success Specialists (CSSs) are domain guides aligned with specific products or architectures. This role focuses on Automation and Internet Infrastructure across Service Providers, Finance, Public Sector, and Large Enterprises. The person will work remotely within EMEA. Please note that this position location is flexible and across EMEA. The CSS will support customers in the region and covering Mass Scale Infrastructure and Automation technologies. CSSs deliver targeted engagements to increase product awareness, share standard methodologies, and drive adoption and business value. CSSs bring strategic vision, the latest technology from Cisco Engineering, and tactical expertise to ensure successful customer outcomes. They also participate in the global CSS Community to share methodologies and success stories. Combining deep technical knowledge with business insight, CSSs provide consultative solutions to help customers realize value faster. Your Impact If you're looking for key involvement in crafting Cisco's future and Customer Experience, we have a place for you. As a CSS, you will play a vital role in ensuring our customers' success by providing technical mentorship, delivering ATXs and Accelerator sessions, and driving the adoption of Cisco's solutions. You will collaborate closely with multi-functional teams, including Sales, Product Engineering, Customer Experience counterparts, architects, and engineers, to coordinate the adoption journey for multiple customers across EMEA. Your goal is to support them in achieving their objectives, delivering outstanding experiences, and encouraging long-term satisfaction. The Customer Success Specialist (CSS) role is a highly critical, strategic advisor and technical authority that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco's fastest growing teams. In this role you will: Leverage domain expertise to proactively identify and mitigate risks and lead customer expectations for successful delivery and Licensing consumption/renewal Provide lifecycle feedback to CX Product Management and CX Success Programs Teams Advocate for Cisco's end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers. Minimum Qualifications Technical experience of 5+ years of relevant technical experience as Technical or Architecture lead in a customer facing consulting role. Experience in AT LEAST TWO of the following technical fields: Transport IP Core across large organizations (Service Provider, Finance, Public Sector, Enterprise) Automation Environment (Cisco and Multi-vendor) Core MPLS or Metro (Cisco XR or Industry Standard) Controllers and Software Lifecycle Automation Software for Networking Software Development and programming Preferred Qualifications Degree or MSc or equivalent experience and Industry Standard Certification Experience in multi-vendor environment as a bonus. Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner). Ability to educate customers on product value and establish trusted advisor relationships across different organizational levels. Bonus language skills (ie Arabic, French, Spanish, German, or Italian) At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Sign up to receive notifications of similar jobs

Senior Platform Architect - Contact Center Technologies page is loaded Senior Platform Architect - Contact Center Technologies Postuler remote type Fully Flexible locations Remote, United Kingdom time type Full time posted on Publié il y a plus de 30jours job requisition id R30936 Job Description Job Title: Senior Platform Architect - Contact Center Technologies (Zendesk, Amazon Connect, AWS) About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational efficiency. Position Overview: We are seeking a seasoned Senior Platform Architect with deep expertise in contact center technologies and CX Suites preferably, Zendesk, Amazon Connect, and AWS. This role will drive the design and implementation of scalable, efficient, and innovative customer service solutions, ensuring seamless integration across platforms. The ideal candidate will provide strategic direction, technical leadership, and hands-on expertise in architecting best-in-class contact center solutions. Core Daily Activities Architect and Optimize Contact Center Solutions - Design scalable and efficient architectures leveraging Amazon Connect, AWS, and Zendesk. Lead Technical Strategy and Roadmap - Define long-term technology strategies for contact center modernization. Provide Technical Leadership and Mentorship - Guide other presales specialists with best practices in solution design for CCaaS. Drive Innovation and Emerging Technology Adoption - Stay updated on AI, ML, and automation trends in contact centers and apply them where relevant . Ensure Security, Compliance, and Best Practices - Maintain governance standards and compliance with industry regulations. Support Pre-Sales Activities - Conduct business and technical discovery, solution design, solution demonstrations, proof of concepts (PoCs), and presentations for prospects/clients. Develop Technical Documentation and Sales Collateral - Create whitepapers, technical guides, and solution architecture diagrams for customers and sales teams. Engage with Vendors and Partners - Work closely with AWS, Zendesk, and other partners to align on best practices and technology advancements. Key Responsibilities: Strategic Leadership: Define and execute the architectural vision for the Contact Center CoE, aligning with business objectives and industry best practices. Solution Design: Lead the design of complex contact center solutions leveraging Zendesk, Amazon Connect, and AWS services to enhance customer experience and operational performance. Integration Management: Architect seamless integrations between Zendesk, Amazon Connect, AWS, and other enterprise systems to ensure data consistency and workflow optimization. Technical Oversight: Guide pre-sales specialists, ensuring adherence to architectural best practices, security standards, and high-quality solution delivery. Stakeholder Collaboration: Engage with business leaders, IT teams, and external partners to gather requirements, propose solutions, and drive consensus on architectural decisions. Innovation and Best Practices: Stay ahead of industry trends and emerging technologies in contact center platforms, advocating for continuous improvement and innovation. Governance: Establish and enforce governance frameworks for security, compliance, and optimal performance of customer service solutions. Qualifications: Education: Bachelor's or Master's degree in Computer Science, Information Technology, or Business Administration Experience: Minimum of 10 years in solution architecture, with at least 5 years of experience in contact center technologies, including Amazon Connect CRM/CX Technologies, preferably Zendesk Technical Expertise: Strong proficiency in designing and implementing scalable solutions using Zendesk, Amazon Connect, AWS Lambda,Amazon Lex, IAM, DynamoDB, S3, API Gateway, and other AWS services. We will rank you higher if you have experience or exposure to Python and/or NodeJS Leadership Skills: Demonstrated ability to lead cross-functional teams and manage multiple projects in a fast-paced environment. Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving skills, with a track record of developing innovative solutions to complex challenges. Preferred Qualifications: Certifications: Zendesk certifications, AWS Certified Solutions Architect, or equivalent credentials in contact center platforms. Industry Knowledge: Experience in designing omnichannel contact center solutions, including voice, chat, and AI-driven automation, Workforce Engagement Management (including workforce and quality Management), contact center reporting and analytics tools Agile Methodologies: Experience working within Agile and DevOps frameworks. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and inclusive work environment. The chance to lead transformational contact center initiatives leveraging cutting-edge technologies. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Automotive Industry Architect to join our Salesforce Architecture and Advisory team in London, focusing on clients in the Automotive Domain. The Salesforce Automotive Industry Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Telco clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance. What you'll be doing: Serve as a trusted advisor to key stakeholders within our Automotive clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple architects. Collaborate with project and engagement managers to support planning and execution in partnership with the client. Oversee project vision, direction, and the review of key deliverables. Drive early solution evaluations, manage issues proactively, and engage with executive teams, engineering, and product management. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies and executive influence. Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. Support the Pre-Sales team in developing proposals, including target and transition architectures, security and compliance considerations, integration strategies, data migration plans, and implementation roadmaps. What experience you'll bring: 15+ years of experience in consulting and architecture roles, with demonstrated leadership in driving digital transformations within the Automotive Sector. Proficiency in key Salesforce architecture areas, particularly Automotive Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Sales Cloud Consultant, Service Cloud Consultant and OmniStudio Consultant certifications are mandatory. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyze, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Extensive experience with end-to-end Salesforce platform implementations, with direct Salesforce development experience being a plus. Proven ability to define system designs, identify current state gaps, and propose end-state solutions. Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile Telecom sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Preferred Qualifications: Experience as a Senior Architect in a mid to large-sized organization, driving organizational transformation in a matrixed environment is highly desirable. Background in defining and delivering enterprise applications on the Salesforce Platform, including coded solutions, is a significant plus. Additional Salesforce certifications such as Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist. In-depth knowledge of web services, data modeling, and enterprise application integration, including experience with ESBs, ETL tools, and common integration design patterns with systems like CMS, ERP, HRIS, and data warehouses. Agile Methodology certification, such as Scaled Agile Framework (SAFe), is a plus. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now

We have an exciting opportunity for a Head of Digital Completion to join our IT & Data team here at SCS Railways. About the role: A technical leadership role as part of the IPT overseeing the projectdigital engineering and technical information managementprocesses, procedures and capability needs with a particular focus on delivery of digital assets to support contract completion. Working within Information Technology & Data team, Provides strategic direction on Technical Services requirements for digital delivery. Ensure support for all lifecycle stages of the project and other disciplines of HS2, SCS and supply chain with a particular focus on The face of digital delivery on behalf of SCS to HS2, other contractors, 3 rd parties and supply chain. An active member of the wider technical services team ensuring robust, efficient and effective delivery of digital assets in a complex cross project environment. Established leader of digital specialist teams. Direct Reports BIM Operations Lead. Key Interface Technical Information Operations Lead. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Leading a highly performing team of digital specialists ensuring delivery in line with SCS obligations as principle contact to HS2, parent companies and the other contract leads regarding digital engineering and technical information management. Clearly define and roadmap to the completion of digital assets supporting overall project completion. Acts as a point of contact with other functional leads within the Joint Venture, including but not limited to: Health and Safety, Delivery, Procurement, Technical Assurance, Engineering, Design, IT + Data, Quality, Project Controls, Commercial, Planning and Logistics. Lead teams and develop relationships and networks both internally to SCS and externally with HS2 and other MWCC. Accountable for the creation and updating of the Project Digital Engineering and technical information Execution Plans and Contractors Information Requirements over the lifecycle of the project. Performance objectives and progress reporting internally and externally. Driving customer engagement. Liaise with HS2's digital teams/representatives and with other MWCCs to ensure good relations, sharing of knowledge and best practice, innovation, and continuous improvement. Resourcing & Workforce Planning-have adequate resources to deliver against contractual requirements. Driving data capture and utilising business analytics to manage and monitor performance, as well and support decision making. Set objectives, review performance, and maintain a technical team with necessary skills and understanding to deliver key objectives. Communicate strategy, process and procedures to non-digital teams and ensure appropriate guidance and training provided. General Responsibilities Improve current practice and implement new processes as the project progresses where requirements change or technology evolves. Continuous improvement is a key focus of this role, owing to a rapidly changing technological industry offering and ongoing adjustments to the Employer's contracted requirements including resilience planning The candidate shall have good knowledge and experience in applying the functions used to communicate in an NEC contract and will manage risks and opportunities for SCS. Alongside IT & Data team, define roadmaps for systems/services capability requirements for CDE and BIM software and services on the project. Accountable for the standards, methods, procedures and timetables that fulfil the Employer Information Requirements (EIR), are compliant with Level-2 BIM, are aligned with all relevant BIM standards, take account of relevant UK government construction strategies and standards and are fully aligned with SCS commercial and technical teams needs and expectations. Eg GIS, BIM, asset information, itwin systems integration and architecture. Support staff development and retention. The Ideal Candidate Required Qualifications, Skills & Experience: Through knowledge of the UK BIM Framework: BS1192, PAS1192 and ISO 19650 suite of standards Ability to author, check and approve documents for compliance to both ISO and HS2 standards. Proven track record of performing Digital Information leadership on large and complex infrastructure Projects. Experience of forming and leading high performing teams and operating at senior level in organisations. Experience of implementing and monitoring solutions in a multi-disciplinary/complex project environment involving multiple stakeholders. Credible in building relationships with all levels of internal and external stakeholders and leading through influence. Strong communication and leadership skills. Experience in GIS, BIM, asset information, itwin systems integration and architecture on live projects. experience using software such as Bentley's Assetwise and ProjectWise, IBM's DOORS and asset information systems. Understands configuration of bespoke databases to enable them to make decisions on how best to proceed technically or to challenge existing operations. Key Behaviours and attributes: Operating Skills - Team management, delegation and priority setting. Energy & Drive - Drive for results, perseverance and resilience. Personal & Interpersonal Skills - Ethics and Values / Integrity and Trust / Motivating others. About the Company The role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed services The Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role Salary Competitive with excellent benefits package