Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Aug 26, 2026
Full time
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Senior Engineering Manager We are looking for a Senior Engineering Manager to lead the Compliance strategy for our product engineering team. In this role, you will be the leader overseeing the delivery, performance, and people management for our Compliance squads, composed of 8-15 engineers. You are in charge of the performance, productivity, and innovation within this scope, ensuring that how clients and freelancers connect on Malt remains secure and trustworthy. Today, our compliance ecosystem relies on robust KYC flows; tomorrow, we aim for a full AI-driven compliance experience. You play a crucial role in defining and implementing our technical strategy, driving project timelines, and fostering a high-performing and collaborative engineering environment. This is a hands on leadership role where you are shaping the safety and integrity of the product experience that hundreds of thousands of freelancers rely on. Key responsibilities Lead and inspire a high-performing team You will directly manage 2-3 cross-functional squads (8 to 15 engineers), ensuring a high-trust environment where talent thrives. This is a direct leadership role not a manager of managers position focused on setting clear direction, establishing strong team rituals, and maintaining high morale and engagement. Co-build product and technical strategy Partner closely with the Product Director and Design Lead to co-create the long term vision for the Compliance domain. You will translate complex regulatory requirements into a seamless user experience, ensuring that security measures never compromise platform usability. Together, you will balance technical debt, innovative features, and high stakes roadmap priorities to deliver maximum value to our users. Raise the bar on delivery and engineering excellence Own the delivery lifecycle by setting and tracking KPIs for velocity and quality. You'll master the art of the trade off, strategically balancing rapid delivery with long term architectural health. By aligning team output with company strategy, you ensure every engineering effort drives maximum impact and scale. Knowledge multiplier You will also contribute to the Engineering Manager Guild to scale these best practices and strategic frameworks across the entire organization. Own our compliance ecosystem You'll be the primary tech point of contact for our external partners, from PSPs to legal data providers. You'll ensure smooth integration, operational reliability, and long term scalability in this core part of Malt's product. About you Hands on Manager You maintain your "technical mentorship" through code reviews and architecture discussions. You likely have a strong backend foundation (ideally in java/Kotlin) and a passion for engineering excellence. Systems Thinker You thrive in fast paced, evolving environments and excel at managing technical migrations or structural shifts without losing focus on the mission. Compliance Domain experience You have a deep background in scaling compliance or fintech systems. You understand the unique constraints of high security environments and how to navigate them without slowing down. Strategic Risk Manager You are comfortable at the intersection of tech and regulation. You know how to make high impact decisions that protect the business while enabling product growth. Impactful Communicator Fluent in English (French is a bonus), you can distill complex technical or AI concepts into clear, actionable insights for stakeholders at any level. Technical watch You keep an eye on emerging tech, especially around AI. You don't need to be an expert, but you're eager to explore how it can help your team deliver more value, faster. Benefits Onboarding: Before easing into your new role, you'll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris. Remote work: Hybrid remote policy - 3 days office / 2 days home office. Annual leave: 30 days per year. Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years. Stock options: Every Malter is entitled to stock options. Private health insurance: Rewarded for healthy living by our UK provider Bupa. Cycle to work scheme: Save on a bike and equipment. Season ticket loan: Save on public transport. Pension: Malt contributes 5% through Aviva. Dog friendly office: In the heart of London. Free books: If you're interested in learning more about any topic relevant to your career, just tell us the books you'd like to read, and we'll order them for you-without any questions asked or approval processes to follow. At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive. Your profile may be subject to background screening. For more information see our candidate privacy policy.
Aug 26, 2026
Full time
Senior Engineering Manager We are looking for a Senior Engineering Manager to lead the Compliance strategy for our product engineering team. In this role, you will be the leader overseeing the delivery, performance, and people management for our Compliance squads, composed of 8-15 engineers. You are in charge of the performance, productivity, and innovation within this scope, ensuring that how clients and freelancers connect on Malt remains secure and trustworthy. Today, our compliance ecosystem relies on robust KYC flows; tomorrow, we aim for a full AI-driven compliance experience. You play a crucial role in defining and implementing our technical strategy, driving project timelines, and fostering a high-performing and collaborative engineering environment. This is a hands on leadership role where you are shaping the safety and integrity of the product experience that hundreds of thousands of freelancers rely on. Key responsibilities Lead and inspire a high-performing team You will directly manage 2-3 cross-functional squads (8 to 15 engineers), ensuring a high-trust environment where talent thrives. This is a direct leadership role not a manager of managers position focused on setting clear direction, establishing strong team rituals, and maintaining high morale and engagement. Co-build product and technical strategy Partner closely with the Product Director and Design Lead to co-create the long term vision for the Compliance domain. You will translate complex regulatory requirements into a seamless user experience, ensuring that security measures never compromise platform usability. Together, you will balance technical debt, innovative features, and high stakes roadmap priorities to deliver maximum value to our users. Raise the bar on delivery and engineering excellence Own the delivery lifecycle by setting and tracking KPIs for velocity and quality. You'll master the art of the trade off, strategically balancing rapid delivery with long term architectural health. By aligning team output with company strategy, you ensure every engineering effort drives maximum impact and scale. Knowledge multiplier You will also contribute to the Engineering Manager Guild to scale these best practices and strategic frameworks across the entire organization. Own our compliance ecosystem You'll be the primary tech point of contact for our external partners, from PSPs to legal data providers. You'll ensure smooth integration, operational reliability, and long term scalability in this core part of Malt's product. About you Hands on Manager You maintain your "technical mentorship" through code reviews and architecture discussions. You likely have a strong backend foundation (ideally in java/Kotlin) and a passion for engineering excellence. Systems Thinker You thrive in fast paced, evolving environments and excel at managing technical migrations or structural shifts without losing focus on the mission. Compliance Domain experience You have a deep background in scaling compliance or fintech systems. You understand the unique constraints of high security environments and how to navigate them without slowing down. Strategic Risk Manager You are comfortable at the intersection of tech and regulation. You know how to make high impact decisions that protect the business while enabling product growth. Impactful Communicator Fluent in English (French is a bonus), you can distill complex technical or AI concepts into clear, actionable insights for stakeholders at any level. Technical watch You keep an eye on emerging tech, especially around AI. You don't need to be an expert, but you're eager to explore how it can help your team deliver more value, faster. Benefits Onboarding: Before easing into your new role, you'll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris. Remote work: Hybrid remote policy - 3 days office / 2 days home office. Annual leave: 30 days per year. Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years. Stock options: Every Malter is entitled to stock options. Private health insurance: Rewarded for healthy living by our UK provider Bupa. Cycle to work scheme: Save on a bike and equipment. Season ticket loan: Save on public transport. Pension: Malt contributes 5% through Aviva. Dog friendly office: In the heart of London. Free books: If you're interested in learning more about any topic relevant to your career, just tell us the books you'd like to read, and we'll order them for you-without any questions asked or approval processes to follow. At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive. Your profile may be subject to background screening. For more information see our candidate privacy policy.
Role: Ad Agency Customer Success Company: CV Library Location: Fleet, Hampshire Work Patten: Hybrid Hours: Mon - Fri, 9.00am - 5.30pm Salary: Competitive salary CV Library, one of the UK's leading job sites, is seeking an Ad Agency Customer Success Manager to join our growing team. As an Ad Agency Customer Success Manager, you will play a vital role in ensuring the success and satisfaction of our advertising agency clients. In this role, you will be responsible for building and maintaining strong relationships with our advertising agency clients, understanding their needs, and delivering outstanding customer service. You will work closely with our sales and operations teams to manage the onboarding process, monitor campaign performance, and identify opportunities for account growth. Responsibilities: Build and maintain strong relationships with assigned advertising agency clients Act as the main point of contact for clients, providing exceptional customer service Understand client goals and objectives and develop strategies to help them achieve success Collaborate with internal teams to ensure smooth campaign implementation and execution Monitor campaign performance and provide regular updates and insights to clients Identify opportunities for account growth and drive upsell and cross-sell initiatives Requirements Prior experience in a customer success or account management role, ideally within the advertising or digital marketing industry Strong relationship building and communication skills Ability to understand client needs and deliver tailored solutions Exceptional customer service and problem-solving abilities Analytical mindset with the ability to generate insights from campaign performance data Experience working with advertising platforms, such as Google Ads or Facebook Ads, is preferred Benefits Excellent basic salary with generous bonus scheme 23 days annual leave, plus additional days for length of service and your birthday! Regular team incentives and social events including our amazing High Flyers trips. Discounts with major cinemas and retailers, family days out, and much more Life Insurance and Company Pension Employee Assistance Programme (Mental Health & Well-being support) Great culture and work environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. Due to the regular onsite requirement for this role, it would be most suitable for UK based candidates. All applicants must already hold the Right to Work in the UK. Find out more about CV-Library careers: (url removed)>
Aug 26, 2026
Full time
Role: Ad Agency Customer Success Company: CV Library Location: Fleet, Hampshire Work Patten: Hybrid Hours: Mon - Fri, 9.00am - 5.30pm Salary: Competitive salary CV Library, one of the UK's leading job sites, is seeking an Ad Agency Customer Success Manager to join our growing team. As an Ad Agency Customer Success Manager, you will play a vital role in ensuring the success and satisfaction of our advertising agency clients. In this role, you will be responsible for building and maintaining strong relationships with our advertising agency clients, understanding their needs, and delivering outstanding customer service. You will work closely with our sales and operations teams to manage the onboarding process, monitor campaign performance, and identify opportunities for account growth. Responsibilities: Build and maintain strong relationships with assigned advertising agency clients Act as the main point of contact for clients, providing exceptional customer service Understand client goals and objectives and develop strategies to help them achieve success Collaborate with internal teams to ensure smooth campaign implementation and execution Monitor campaign performance and provide regular updates and insights to clients Identify opportunities for account growth and drive upsell and cross-sell initiatives Requirements Prior experience in a customer success or account management role, ideally within the advertising or digital marketing industry Strong relationship building and communication skills Ability to understand client needs and deliver tailored solutions Exceptional customer service and problem-solving abilities Analytical mindset with the ability to generate insights from campaign performance data Experience working with advertising platforms, such as Google Ads or Facebook Ads, is preferred Benefits Excellent basic salary with generous bonus scheme 23 days annual leave, plus additional days for length of service and your birthday! Regular team incentives and social events including our amazing High Flyers trips. Discounts with major cinemas and retailers, family days out, and much more Life Insurance and Company Pension Employee Assistance Programme (Mental Health & Well-being support) Great culture and work environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. Due to the regular onsite requirement for this role, it would be most suitable for UK based candidates. All applicants must already hold the Right to Work in the UK. Find out more about CV-Library careers: (url removed)>
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Transform how one of the UK's largest organisations connects its services. HMRC is transforming the way integration capabilities are delivered across government. We are seeking an experienced Lead Platform Product Owner to lead the strategy, development and adoption of our enterprise Integration Platform as a Service (iPaaS) capability. This is a senior leadership role with responsibility for a strategic platform that enables secure, scalable and reusable integration services across HMRC. You will shape the future of enterprise integration, helping delivery teams adopt modern approaches that accelerate delivery, improve resilience and reduce complexity across the organisation. Working at the intersection of product, technology and strategy, you will lead the evolution of a platform that supports critical public services used by millions of customers and businesses every day. This role is ideal for an experienced platform product leader who combines deep integration expertise with strong strategic thinking, stakeholder influence and a relentless focus on customer outcomes. Job description As Lead Platform Product Owner, you will define and deliver the vision, strategy and roadmap for HMRC's enterprise integration platform, ensuring it continues to meet organisational needs whilst driving innovation and continuous improvement. You will work closely with engineering, architecture, security and delivery leaders to create a platform that enables teams to build and operate integrations securely, consistently and at scale. Person specification You will:- Set the strategic vision and long-term roadmap for HMRC's enterprise integration platform. Own platform priorities, investment decisions and delivery outcomes. Lead the development of platform capabilities, standards, governance and adoption models. Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures. Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions. Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation. Build strong relationships with senior stakeholders, suppliers and delivery teams to influence strategic decisions and drive adoption. Support and enable federated delivery teams whilst maintaining consistency, security and interoperability across the enterprise. Embed security, resilience, compliance and operational excellence into platform services by design. Lead organisational change, helping teams adopt new technologies, standards and ways of working. Essential Criteria: • Experience working with leading enterprise iPaaS platforms such as Boomi/Mulesoft/Kong and integration ecosystems. • Recent hands-on experience of implementing and operating iPaaS solutions in complex enterprise environments, with a strong understanding of current product capabilities, best practices, and delivery approaches. • Significant experience of owning and evolving enterprise-scale integration platforms or platform services, including responsibility for strategy, governance, roadmap development and delivery of measurable organisational outcomes. • Strong knowledge of modern enterprise integration technologies and architectures, including API-led, event-driven and hybrid integration approaches. • Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions. • Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences. Desirable Criteria: • Industry-recognised integration certifications. • Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO) or equivalent product certification. • Knowledge of ITIL v4 and modern service management practices. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites include: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. A 1,250-word Personal Statement. Your Personal Statement (max 1,250 words) should be used to describe how your skills and experience would be suitable for the advertised role, addressing the requirements and essential criteria as outlined in the person specification part of the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked some strength-based questions in order to explore your motivations. This is an example of a strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Candidates will also be expected to give an experience based presentation - (Question to be provided 15 mins before the interview) Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Transform how one of the UK's largest organisations connects its services. HMRC is transforming the way integration capabilities are delivered across government. We are seeking an experienced Lead Platform Product Owner to lead the strategy, development and adoption of our enterprise Integration Platform as a Service (iPaaS) capability. This is a senior leadership role with responsibility for a strategic platform that enables secure, scalable and reusable integration services across HMRC. You will shape the future of enterprise integration, helping delivery teams adopt modern approaches that accelerate delivery, improve resilience and reduce complexity across the organisation. Working at the intersection of product, technology and strategy, you will lead the evolution of a platform that supports critical public services used by millions of customers and businesses every day. This role is ideal for an experienced platform product leader who combines deep integration expertise with strong strategic thinking, stakeholder influence and a relentless focus on customer outcomes. Job description As Lead Platform Product Owner, you will define and deliver the vision, strategy and roadmap for HMRC's enterprise integration platform, ensuring it continues to meet organisational needs whilst driving innovation and continuous improvement. You will work closely with engineering, architecture, security and delivery leaders to create a platform that enables teams to build and operate integrations securely, consistently and at scale. Person specification You will:- Set the strategic vision and long-term roadmap for HMRC's enterprise integration platform. Own platform priorities, investment decisions and delivery outcomes. Lead the development of platform capabilities, standards, governance and adoption models. Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures. Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions. Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation. Build strong relationships with senior stakeholders, suppliers and delivery teams to influence strategic decisions and drive adoption. Support and enable federated delivery teams whilst maintaining consistency, security and interoperability across the enterprise. Embed security, resilience, compliance and operational excellence into platform services by design. Lead organisational change, helping teams adopt new technologies, standards and ways of working. Essential Criteria: • Experience working with leading enterprise iPaaS platforms such as Boomi/Mulesoft/Kong and integration ecosystems. • Recent hands-on experience of implementing and operating iPaaS solutions in complex enterprise environments, with a strong understanding of current product capabilities, best practices, and delivery approaches. • Significant experience of owning and evolving enterprise-scale integration platforms or platform services, including responsibility for strategy, governance, roadmap development and delivery of measurable organisational outcomes. • Strong knowledge of modern enterprise integration technologies and architectures, including API-led, event-driven and hybrid integration approaches. • Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions. • Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences. Desirable Criteria: • Industry-recognised integration certifications. • Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO) or equivalent product certification. • Knowledge of ITIL v4 and modern service management practices. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites include: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. A 1,250-word Personal Statement. Your Personal Statement (max 1,250 words) should be used to describe how your skills and experience would be suitable for the advertised role, addressing the requirements and essential criteria as outlined in the person specification part of the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked some strength-based questions in order to explore your motivations. This is an example of a strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Candidates will also be expected to give an experience based presentation - (Question to be provided 15 mins before the interview) Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change . click apply for full job details
Direct Sales & Loyalty Team leader Location: South East England, Berkshire, Sleugh Job Type: Permanent, Full-Time Salary: £36,000 per annum Benefits: Benefits package, Hybrid working, Company car Job Description The CRM & Direct Sales Team Leader is responsible for overseeing the daily operations and performance of the customer relationship management and direct sales teams. The role focuses on managing and motivating team members to achieve sales targets, enhance customer engagement, and deliver excellent service through effective use of CRM systems and direct sales strategies. The position requires close collaboration with other departments to ensure alignment with business objectives and continuous improvement of sales processes. Key Responsibilities Lead, supervise and develop the CRM and direct sales teams to meet and exceed sales targets and key performance indicators. Plan and implement sales campaigns and customer engagement initiatives using CRM tools to maximise revenue and customer retention. Monitor team performance, analyse sales data and customer feedback to identify trends, opportunities, and areas for improvement. Provide coaching, training and support to team members to enhance skills and deliver consistent, high-quality customer interactions. Collaborate with marketing, product and customer service teams to ensure integrated sales and customer management strategies. Manage the recruitment, onboarding and performance appraisals of team members within the CRM and direct sales functions. Ensure compliance with company policies, data protection regulations and relevant industry standards in all sales activities. Prepare regular reports and presentations for senior management on sales performance, customer insights and team development. Drive continuous process improvement and adoption of best practises within the CRM and direct sales teams. Manage budgets related to team activities, resources and tools effectively. Required Qualifications Proven experience in leading teams, preferably within CRM and direct sales environments. Strong understanding of customer relationship management systems and sales software. Excellent communication and interpersonal skills. Demonstrable ability to motivate and develop team members. Proficiency in analysing sales data and generating actionable insights. Sound knowledge of sales techniques, customer engagement strategies and market dynamics. Competent in Microsoft Office applications, including Excel and PowerPoint. Strong organisational and time management skills. Education A relevant qualification in Business, Sales, Marketing or a related discipline is preferred. Demonstrable commitment to continuous professional development. Experience At least three years experience in a sales leadership role, managing teams in a CRM and direct sales context. Experience of working within a fast-paced sales environment with clear targets and deadlines. Proven track record of achieving or exceeding sales objectives. Knowledge and Skills In-depth knowledge of CRM platforms and direct sales methodologies. Strong leadership skills with the ability to inspire and influence others. Excellent analytical skills to interpret sales data and customer behaviour. Effective problem-solving and decision-making abilities. Good negotiation and conflict resolution skills. Ability to manage multiple priorities and work under pressure. Attention to detail with a focus on delivering quality outcomes. Preferred Qualifications Formal sales management or leadership certification. Experience in the sales sector relevant to the organisation s products or services. Familiarity with data protection legislation and compliance requirements. Working Conditions Based in South East England with primary working location in Berkshire, Sleugh. Hybrid working arrangement combining office and remote work. Full-time hours, typically Monday to Friday. Occasional requirement to work extended hours to meet deadlines or attend events.
Aug 26, 2026
Full time
Direct Sales & Loyalty Team leader Location: South East England, Berkshire, Sleugh Job Type: Permanent, Full-Time Salary: £36,000 per annum Benefits: Benefits package, Hybrid working, Company car Job Description The CRM & Direct Sales Team Leader is responsible for overseeing the daily operations and performance of the customer relationship management and direct sales teams. The role focuses on managing and motivating team members to achieve sales targets, enhance customer engagement, and deliver excellent service through effective use of CRM systems and direct sales strategies. The position requires close collaboration with other departments to ensure alignment with business objectives and continuous improvement of sales processes. Key Responsibilities Lead, supervise and develop the CRM and direct sales teams to meet and exceed sales targets and key performance indicators. Plan and implement sales campaigns and customer engagement initiatives using CRM tools to maximise revenue and customer retention. Monitor team performance, analyse sales data and customer feedback to identify trends, opportunities, and areas for improvement. Provide coaching, training and support to team members to enhance skills and deliver consistent, high-quality customer interactions. Collaborate with marketing, product and customer service teams to ensure integrated sales and customer management strategies. Manage the recruitment, onboarding and performance appraisals of team members within the CRM and direct sales functions. Ensure compliance with company policies, data protection regulations and relevant industry standards in all sales activities. Prepare regular reports and presentations for senior management on sales performance, customer insights and team development. Drive continuous process improvement and adoption of best practises within the CRM and direct sales teams. Manage budgets related to team activities, resources and tools effectively. Required Qualifications Proven experience in leading teams, preferably within CRM and direct sales environments. Strong understanding of customer relationship management systems and sales software. Excellent communication and interpersonal skills. Demonstrable ability to motivate and develop team members. Proficiency in analysing sales data and generating actionable insights. Sound knowledge of sales techniques, customer engagement strategies and market dynamics. Competent in Microsoft Office applications, including Excel and PowerPoint. Strong organisational and time management skills. Education A relevant qualification in Business, Sales, Marketing or a related discipline is preferred. Demonstrable commitment to continuous professional development. Experience At least three years experience in a sales leadership role, managing teams in a CRM and direct sales context. Experience of working within a fast-paced sales environment with clear targets and deadlines. Proven track record of achieving or exceeding sales objectives. Knowledge and Skills In-depth knowledge of CRM platforms and direct sales methodologies. Strong leadership skills with the ability to inspire and influence others. Excellent analytical skills to interpret sales data and customer behaviour. Effective problem-solving and decision-making abilities. Good negotiation and conflict resolution skills. Ability to manage multiple priorities and work under pressure. Attention to detail with a focus on delivering quality outcomes. Preferred Qualifications Formal sales management or leadership certification. Experience in the sales sector relevant to the organisation s products or services. Familiarity with data protection legislation and compliance requirements. Working Conditions Based in South East England with primary working location in Berkshire, Sleugh. Hybrid working arrangement combining office and remote work. Full-time hours, typically Monday to Friday. Occasional requirement to work extended hours to meet deadlines or attend events.
Are you an experienced FP&A professional who can turn complex financial data into clear commercial insight? A leading organisation is seeking a Finance Business Partner to partner with senior leadership, drive financial performance and strengthen planning, forecasting and decision-making across the business. The Role As the Finance Business Partner, you ll: Partner with the Divisional Leadership Team and Functional Directors, providing insight, challenge and decision support. Lead budgeting, forecasting and financial planning cycles. Develop P&L, cost and cash flow forecasts alongside scenario and sensitivity modelling. Analyse performance against budgets and forecasts, identifying key risks and opportunities. Deliver clear, accurate management reporting and translate complex data into actionable insights. Support business cases, investment appraisals and ROI analysis. Drive cost discipline and improve financial accountability across the business. Develop dashboards, reporting automation and data visualisation. Support ERP transformation, process optimisation and continuous improvement. Maintain strong financial governance in line with IFRS and internal controls. You To be successful, you ll bring: ACA, ACCA, CIMA or equivalent qualification. 15+ years experience across FP&A, finance business partnering or financial control. Strong budgeting, forecasting and financial modelling experience. Experience operating within a complex, matrix organisation. Advanced scenario modelling and financial analysis skills. Strong understanding of IFRS and financial controls . Experience with SAP S/4HANA and financial reporting systems. Data visualisation experience, ideally Power BI or similar . Construction or infrastructure sector experience would be advantageous. Confidence partnering with and constructively challenging senior leadership. What's in it for you? This is a high-impact opportunity to work closely with senior decision-makers and influence financial performance across a complex organisation. £450 £550 per day Senior stakeholder exposure Strategic FP&A and business partnering responsibility Opportunity to influence systems, processes and financial decision-making Apply Now! To apply for the Finance Business Partner position, click Apply Now and send your CV to Tom McClay . Interviews are taking place now, so early applications are encouraged.
Aug 26, 2026
Contractor
Are you an experienced FP&A professional who can turn complex financial data into clear commercial insight? A leading organisation is seeking a Finance Business Partner to partner with senior leadership, drive financial performance and strengthen planning, forecasting and decision-making across the business. The Role As the Finance Business Partner, you ll: Partner with the Divisional Leadership Team and Functional Directors, providing insight, challenge and decision support. Lead budgeting, forecasting and financial planning cycles. Develop P&L, cost and cash flow forecasts alongside scenario and sensitivity modelling. Analyse performance against budgets and forecasts, identifying key risks and opportunities. Deliver clear, accurate management reporting and translate complex data into actionable insights. Support business cases, investment appraisals and ROI analysis. Drive cost discipline and improve financial accountability across the business. Develop dashboards, reporting automation and data visualisation. Support ERP transformation, process optimisation and continuous improvement. Maintain strong financial governance in line with IFRS and internal controls. You To be successful, you ll bring: ACA, ACCA, CIMA or equivalent qualification. 15+ years experience across FP&A, finance business partnering or financial control. Strong budgeting, forecasting and financial modelling experience. Experience operating within a complex, matrix organisation. Advanced scenario modelling and financial analysis skills. Strong understanding of IFRS and financial controls . Experience with SAP S/4HANA and financial reporting systems. Data visualisation experience, ideally Power BI or similar . Construction or infrastructure sector experience would be advantageous. Confidence partnering with and constructively challenging senior leadership. What's in it for you? This is a high-impact opportunity to work closely with senior decision-makers and influence financial performance across a complex organisation. £450 £550 per day Senior stakeholder exposure Strategic FP&A and business partnering responsibility Opportunity to influence systems, processes and financial decision-making Apply Now! To apply for the Finance Business Partner position, click Apply Now and send your CV to Tom McClay . Interviews are taking place now, so early applications are encouraged.
Salary: 50,000 / 250.00 daily Umbrella Location: Hybrid Working Contract: Fixed-Term Contract (14 Months) Overview of the Role An opportunity has arisen for an experienced Finance Business Partner to join a public sector organisation on a 14-month fixed-term basis. Working closely with directors and budget holders, you will provide financial insight, challenge and support to improve decision-making, financial management and organisational performance. Key Responsibilities Act as the main finance contact for designated business areas. Build strong relationships with directors and senior stakeholders. Lead monthly forecasting, budgeting and management accounting activities. Produce accurate management accounts and financial reports. Provide financial analysis, insight and challenge to support decision making. Support board, audit and governance reporting requirements. Develop and improve management information, reporting tools and dashboards. Support year-end processes, audits and statutory reporting. Ensure compliance with financial controls and governance requirements. Identify and implement process improvements across the finance function. Skills and Experience CCAB or CIMA qualified, or part-qualified. CodeInterpreter Undefined Previous Finance Business Partner or Senior Management Accountant experience. CodeInterpreter Undefined Strong budgeting, forecasting and management reporting experience. CodeInterpreter Undefined Proven ability to influence and challenge senior stakeholders. CodeInterpreter Undefined Strong analytical, communication and relationship-building skills. CodeInterpreter Undefined Ability to work independently and manage competing priorities. CodeInterpreter Undefined Public sector experience desirable. CodeInterpreter Undefined Knowledge of Grant-in-Aid funding, HM Treasury controls or public sector finance frameworks would be advantageous. CodeInterpreter Undefined Benefits Hybrid working. Broad finance business partnering remit. High-profile stakeholder exposure. Opportunity to influence strategic decision making. Varied and rewarding public sector environment. How to Apply Please submit your CV if you have the required skills and experience for this opportunity. Synonyms: Finance Business Partner, Finance Manager, Senior Management Accountant, Commercial Finance Manager, FP&A Manager, Management Accountant. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 26, 2026
Contractor
Salary: 50,000 / 250.00 daily Umbrella Location: Hybrid Working Contract: Fixed-Term Contract (14 Months) Overview of the Role An opportunity has arisen for an experienced Finance Business Partner to join a public sector organisation on a 14-month fixed-term basis. Working closely with directors and budget holders, you will provide financial insight, challenge and support to improve decision-making, financial management and organisational performance. Key Responsibilities Act as the main finance contact for designated business areas. Build strong relationships with directors and senior stakeholders. Lead monthly forecasting, budgeting and management accounting activities. Produce accurate management accounts and financial reports. Provide financial analysis, insight and challenge to support decision making. Support board, audit and governance reporting requirements. Develop and improve management information, reporting tools and dashboards. Support year-end processes, audits and statutory reporting. Ensure compliance with financial controls and governance requirements. Identify and implement process improvements across the finance function. Skills and Experience CCAB or CIMA qualified, or part-qualified. CodeInterpreter Undefined Previous Finance Business Partner or Senior Management Accountant experience. CodeInterpreter Undefined Strong budgeting, forecasting and management reporting experience. CodeInterpreter Undefined Proven ability to influence and challenge senior stakeholders. CodeInterpreter Undefined Strong analytical, communication and relationship-building skills. CodeInterpreter Undefined Ability to work independently and manage competing priorities. CodeInterpreter Undefined Public sector experience desirable. CodeInterpreter Undefined Knowledge of Grant-in-Aid funding, HM Treasury controls or public sector finance frameworks would be advantageous. CodeInterpreter Undefined Benefits Hybrid working. Broad finance business partnering remit. High-profile stakeholder exposure. Opportunity to influence strategic decision making. Varied and rewarding public sector environment. How to Apply Please submit your CV if you have the required skills and experience for this opportunity. Synonyms: Finance Business Partner, Finance Manager, Senior Management Accountant, Commercial Finance Manager, FP&A Manager, Management Accountant. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
When you join Amazon as an Area Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your department is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing. - Analyze and implement changes to keep quality and productivity at a consistently high level. - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility. - Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence. - Work collaboratively with management-level colleagues to standardize shift practices. A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. BASIC QUALIFICATIONS - Experience in managing and developing teams - Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner - Experience in data analysis and extracting insights to make data-backed business decisions - Experience in English-language communication skills, both written and verbal - Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams - Bachelor's degree or equivalent, or experience in operations management PREFERRED QUALIFICATIONS - Experience with Lean or Six Sigma analytical techniques - Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
When you join Amazon as an Area Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your department is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing. - Analyze and implement changes to keep quality and productivity at a consistently high level. - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility. - Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence. - Work collaboratively with management-level colleagues to standardize shift practices. A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. BASIC QUALIFICATIONS - Experience in managing and developing teams - Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner - Experience in data analysis and extracting insights to make data-backed business decisions - Experience in English-language communication skills, both written and verbal - Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams - Bachelor's degree or equivalent, or experience in operations management PREFERRED QUALIFICATIONS - Experience with Lean or Six Sigma analytical techniques - Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Executive Network Group
Wellingborough, Northamptonshire
We are currently working with a leading manufacturing business who are looking for a Digital Marketing Manager to take ownership of digital activity across the UK, US and EU. This is an exciting opportunity for a commercially minded marketer to drive lead generation, improve online performance and help shape the customer journey from first touchpoint through to sales conversion. Role: Digital Marketing Manager Salary: £50,000 per annum + benefits Location: Northamptonshire Working across multiple territories, the Digital Marketing Manager will deliver and refine campaigns across PPC, SEO, paid social, remarketing, email and CRM. You will also play a key role in improving website content, landing pages and enquiry journeys, while ensuring all activity is measured and aligned with sales priorities. This role will suit someone with experience in a B2B, technical or product-led environment, who is confident working with data and using insights to improve campaign performance. Strong experience with digital reporting tools, CRM systems and marketing automation platforms will be essential. Main responsibilities for Digital Marketing Manager Oversee digital marketing activity across UK, US and EU markets. Build and optimise campaigns across PPC, SEO, paid social, remarketing and email. Improve website content, performance and conversion pathways. Monitor campaign results, lead quality and ROI using reporting tools and CRM systems. Support sales activity through targeted digital campaigns and nurture programmes. Liaise with external agencies and suppliers to deliver effective and joined-up marketing. Produce regular reports with clear recommendations for improvement. Strengthen online messaging, metadata and content across all territories. Skills and experience for the Digital Marketing Manager 3-5 years' experience in digital marketing. Strong knowledge of SEO, PPC, GA4, Google Ads, LinkedIn and website CMS platforms. Experience with Salesforce, Pardot or similar CRM and automation systems. Confident using data to assess performance and guide decision-making. Strong copywriting and content development skills. Well organised, adaptable and able to manage multiple projects. Comfortable collaborating with sales teams, suppliers and internal stakeholders. The right Digital Marketing Manager will be proactive digital marketer with a strong commercial mindset. Someone who can balance strategy, execution and reporting. A team player who is confident working across different markets and customer groups. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing
Aug 26, 2026
Full time
We are currently working with a leading manufacturing business who are looking for a Digital Marketing Manager to take ownership of digital activity across the UK, US and EU. This is an exciting opportunity for a commercially minded marketer to drive lead generation, improve online performance and help shape the customer journey from first touchpoint through to sales conversion. Role: Digital Marketing Manager Salary: £50,000 per annum + benefits Location: Northamptonshire Working across multiple territories, the Digital Marketing Manager will deliver and refine campaigns across PPC, SEO, paid social, remarketing, email and CRM. You will also play a key role in improving website content, landing pages and enquiry journeys, while ensuring all activity is measured and aligned with sales priorities. This role will suit someone with experience in a B2B, technical or product-led environment, who is confident working with data and using insights to improve campaign performance. Strong experience with digital reporting tools, CRM systems and marketing automation platforms will be essential. Main responsibilities for Digital Marketing Manager Oversee digital marketing activity across UK, US and EU markets. Build and optimise campaigns across PPC, SEO, paid social, remarketing and email. Improve website content, performance and conversion pathways. Monitor campaign results, lead quality and ROI using reporting tools and CRM systems. Support sales activity through targeted digital campaigns and nurture programmes. Liaise with external agencies and suppliers to deliver effective and joined-up marketing. Produce regular reports with clear recommendations for improvement. Strengthen online messaging, metadata and content across all territories. Skills and experience for the Digital Marketing Manager 3-5 years' experience in digital marketing. Strong knowledge of SEO, PPC, GA4, Google Ads, LinkedIn and website CMS platforms. Experience with Salesforce, Pardot or similar CRM and automation systems. Confident using data to assess performance and guide decision-making. Strong copywriting and content development skills. Well organised, adaptable and able to manage multiple projects. Comfortable collaborating with sales teams, suppliers and internal stakeholders. The right Digital Marketing Manager will be proactive digital marketer with a strong commercial mindset. Someone who can balance strategy, execution and reporting. A team player who is confident working across different markets and customer groups. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing
YMCA South Midlands
Milton Keynes, Buckinghamshire
We're looking for an ambitious, commercially minded Head of Finance to join YMCA South Midlands at an exciting stage of our growth. This isn't a role where Finance sits on the sidelines reporting what happened last month. You'll help us make better decisions, challenge our thinking and ensure our ambitions are backed by strong financial insight, robust governance and a clear understanding of risk. You'll work closely with our CEO in a high-support, high-challenge relationship and be a key financial partner to our Finance Committee and Board of Trustees. You'll have autonomy, access to key decisions and the opportunity to genuinely influence the future direction of the organisation. We want someone who will own the numbers, understand what's driving them and have the confidence to ask the questions others might not. Just as importantly, you'll be able to communicate the financial position clearly and credibly, giving our CEO, leadership team and trustees confidence in the information they receive and the decisions they make. The opportunity We're an ambitious organisation with plans to continue growing our impact, income and reach. Alongside leading our Finance function, you'll have the opportunity to get involved in some genuinely interesting work, from strengthening our commercial and trading performance to assessing new opportunities, property acquisitions and potential M&A activity. You'll be responsible for ensuring the financial fundamentals are strong, but we're looking for much more than technical excellence. We want someone who can look forward. Someone who can spot a risk before it becomes a problem, see an opportunity in the numbers, scrutinise a business case and help us make well-informed decisions about where we invest, where we grow and where we need to exercise caution. A key part of the role will also be building a strong and trusted relationship with our Head of Income Generation, Finance Committee and wider Board. You'll ensure trustees have timely, accurate and meaningful financial information, understand the implications behind the numbers and have confidence in the organisation's financial management, controls and planning. What you'll be doing You'll lead our Finance function and take ownership of: Budgeting, forecasting and longer-term financial planning Management accounts, cash flow and financial reporting Commercial and trading performance Financial modelling and scenario planning Financial controls, compliance, audit and statutory reporting Supporting property purchases, investment decisions and potential M&A opportunities Developing and leading our Finance team Just as importantly, you'll partner with leaders across the organisation, helping them understand and take ownership of their financial performance. You won't simply highlight a problem. We'll want you to help us understand why it is happening, what our options are and what we should do next. About you We value expertise, curiosity, ideas and healthy debate. You'll be a Head of Finance who brings professional judgement to the table, challenges assumptions when necessary and is prepared to offer a different perspective. You'll also understand that excellent financial leadership is about trust and communication as much as technical competence. You'll be comfortable working with trustees and senior stakeholders, able to explain complex financial matters without jargon and confident answering challenging questions. If you like being given a narrow brief and simply delivering what's asked, this probably isn't the role for you. But if you enjoy autonomy, pace, solving problems, challenging thinking, building trusted relationships and making things happen, you will thrive here. You'll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong financial leadership experience and excellent commercial judgement. You'll be someone who: Is curious about the story behind the numbers Builds trust and credibility with key stakeholders including Board Members Enjoys working in a growing, changing organisation Is confident challenging and influencing senior leaders Can turn complex financial information into clear recommendations Thinks commercially while maintaining strong financial discipline Brings solutions rather than simply identifying problems Enjoys taking ownership and being accountable Builds strong relationships without shying away from difficult conversations Can move comfortably between the strategic picture and the detail Wants to make a difference Experience of property investment, M&A, due diligence, commercial operations or a high-growth environment would be particularly valuable. Charity-sector experience is welcome, butit isn't essential. We're more interested in finding someone with the right financial expertise, commercial mindset and appetite to help us grow. Why Join YMCA South Midlands? Because this is an opportunity to use your financial expertise for something that matters. You'll join an ambitious organisation where Finance has a genuine voice, where good ideas are welcomed and where you'll be trusted to make an impact. As well as joining a supportive and collaborative team, you'll have the opportunity to: Make a genuine difference in a purpose-driven organisation Work in a varied finance role with plenty of responsibility Help improve systems and processes Develop your finance skills within a supportive environment Work flexibly around a part-time schedule Everyone is Welcome Here At YMCA South Midlands, we believe everyone should feel they belong. We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness. As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit. Reasonable Adjustments We want every candidate to have the opportunity to perform at their best throughout our recruitment process. If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you. Ready to Apply? If that sounds like the kind of Head of Finance role you've been looking for, we'd love to hear from you. Click Apply Now and submit your application.
Aug 26, 2026
Full time
We're looking for an ambitious, commercially minded Head of Finance to join YMCA South Midlands at an exciting stage of our growth. This isn't a role where Finance sits on the sidelines reporting what happened last month. You'll help us make better decisions, challenge our thinking and ensure our ambitions are backed by strong financial insight, robust governance and a clear understanding of risk. You'll work closely with our CEO in a high-support, high-challenge relationship and be a key financial partner to our Finance Committee and Board of Trustees. You'll have autonomy, access to key decisions and the opportunity to genuinely influence the future direction of the organisation. We want someone who will own the numbers, understand what's driving them and have the confidence to ask the questions others might not. Just as importantly, you'll be able to communicate the financial position clearly and credibly, giving our CEO, leadership team and trustees confidence in the information they receive and the decisions they make. The opportunity We're an ambitious organisation with plans to continue growing our impact, income and reach. Alongside leading our Finance function, you'll have the opportunity to get involved in some genuinely interesting work, from strengthening our commercial and trading performance to assessing new opportunities, property acquisitions and potential M&A activity. You'll be responsible for ensuring the financial fundamentals are strong, but we're looking for much more than technical excellence. We want someone who can look forward. Someone who can spot a risk before it becomes a problem, see an opportunity in the numbers, scrutinise a business case and help us make well-informed decisions about where we invest, where we grow and where we need to exercise caution. A key part of the role will also be building a strong and trusted relationship with our Head of Income Generation, Finance Committee and wider Board. You'll ensure trustees have timely, accurate and meaningful financial information, understand the implications behind the numbers and have confidence in the organisation's financial management, controls and planning. What you'll be doing You'll lead our Finance function and take ownership of: Budgeting, forecasting and longer-term financial planning Management accounts, cash flow and financial reporting Commercial and trading performance Financial modelling and scenario planning Financial controls, compliance, audit and statutory reporting Supporting property purchases, investment decisions and potential M&A opportunities Developing and leading our Finance team Just as importantly, you'll partner with leaders across the organisation, helping them understand and take ownership of their financial performance. You won't simply highlight a problem. We'll want you to help us understand why it is happening, what our options are and what we should do next. About you We value expertise, curiosity, ideas and healthy debate. You'll be a Head of Finance who brings professional judgement to the table, challenges assumptions when necessary and is prepared to offer a different perspective. You'll also understand that excellent financial leadership is about trust and communication as much as technical competence. You'll be comfortable working with trustees and senior stakeholders, able to explain complex financial matters without jargon and confident answering challenging questions. If you like being given a narrow brief and simply delivering what's asked, this probably isn't the role for you. But if you enjoy autonomy, pace, solving problems, challenging thinking, building trusted relationships and making things happen, you will thrive here. You'll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong financial leadership experience and excellent commercial judgement. You'll be someone who: Is curious about the story behind the numbers Builds trust and credibility with key stakeholders including Board Members Enjoys working in a growing, changing organisation Is confident challenging and influencing senior leaders Can turn complex financial information into clear recommendations Thinks commercially while maintaining strong financial discipline Brings solutions rather than simply identifying problems Enjoys taking ownership and being accountable Builds strong relationships without shying away from difficult conversations Can move comfortably between the strategic picture and the detail Wants to make a difference Experience of property investment, M&A, due diligence, commercial operations or a high-growth environment would be particularly valuable. Charity-sector experience is welcome, butit isn't essential. We're more interested in finding someone with the right financial expertise, commercial mindset and appetite to help us grow. Why Join YMCA South Midlands? Because this is an opportunity to use your financial expertise for something that matters. You'll join an ambitious organisation where Finance has a genuine voice, where good ideas are welcomed and where you'll be trusted to make an impact. As well as joining a supportive and collaborative team, you'll have the opportunity to: Make a genuine difference in a purpose-driven organisation Work in a varied finance role with plenty of responsibility Help improve systems and processes Develop your finance skills within a supportive environment Work flexibly around a part-time schedule Everyone is Welcome Here At YMCA South Midlands, we believe everyone should feel they belong. We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness. As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit. Reasonable Adjustments We want every candidate to have the opportunity to perform at their best throughout our recruitment process. If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you. Ready to Apply? If that sounds like the kind of Head of Finance role you've been looking for, we'd love to hear from you. Click Apply Now and submit your application.
Role Overview The Talent Set are delighted to partner with Missing People on a fantastic Senior Digital Marketing Manager role. This position involves leading digital marketing initiatives to enhance brand visibility, engagement, and outreach through innovative and strategic online campaigns. The role offers an exciting opportunity to make a meaningful impact within a charitable organisation. Key Responsibilities Develop and execute comprehensive digital marketing strategies (paid and organic) aligned with organisational goals. Manage and optimise digital channels, including social media, email marketing, and website content, to maximise engagement. Analyse campaign performance data to identify trends and improve future marketing efforts. Collaborate with internal teams to ensure consistent messaging and branding across all digital platforms. Oversee content creation, ensuring it resonates with target audiences and reflects the organisation's values. Monitor industry trends and utilise emerging technologies to enhance campaign effectiveness. Manage external agencies and partners, ensuring deliverables meet quality standards and deadlines. Support the organisation's outreach efforts by implementing innovative digital solutions that increase awareness and participation. Person Specification Proven experience in digital marketing or a similar role within a charitable or non-profit environment, across retention and acquisition. Experience with both paid and organic digital marketing. Excellent knowledge of digital marketing tools and platforms, including social media, email marketing, and analytics software. Strong organisational skills with the ability to manage multiple campaigns simultaneously. Analytical mindset with the ability to interpret data and translate insights into actionable strategies. Excellent communication skills, both written and verbal, with a collaborative approach. Ability to adapt quickly to new technologies and industry developments. What's on Offer Salary: £45,000-£47,000 Permanent, full or part-time Hybrid, London circa 2 days/month How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Aug 26, 2026
Full time
Role Overview The Talent Set are delighted to partner with Missing People on a fantastic Senior Digital Marketing Manager role. This position involves leading digital marketing initiatives to enhance brand visibility, engagement, and outreach through innovative and strategic online campaigns. The role offers an exciting opportunity to make a meaningful impact within a charitable organisation. Key Responsibilities Develop and execute comprehensive digital marketing strategies (paid and organic) aligned with organisational goals. Manage and optimise digital channels, including social media, email marketing, and website content, to maximise engagement. Analyse campaign performance data to identify trends and improve future marketing efforts. Collaborate with internal teams to ensure consistent messaging and branding across all digital platforms. Oversee content creation, ensuring it resonates with target audiences and reflects the organisation's values. Monitor industry trends and utilise emerging technologies to enhance campaign effectiveness. Manage external agencies and partners, ensuring deliverables meet quality standards and deadlines. Support the organisation's outreach efforts by implementing innovative digital solutions that increase awareness and participation. Person Specification Proven experience in digital marketing or a similar role within a charitable or non-profit environment, across retention and acquisition. Experience with both paid and organic digital marketing. Excellent knowledge of digital marketing tools and platforms, including social media, email marketing, and analytics software. Strong organisational skills with the ability to manage multiple campaigns simultaneously. Analytical mindset with the ability to interpret data and translate insights into actionable strategies. Excellent communication skills, both written and verbal, with a collaborative approach. Ability to adapt quickly to new technologies and industry developments. What's on Offer Salary: £45,000-£47,000 Permanent, full or part-time Hybrid, London circa 2 days/month How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Astute's Nuclear team are partnering with a leading utilities and infrastructure services provider, recognised for its technical excellence and commitment to sustainability, to recruit an Environmental Compliance Manager to work on the Sizewell C project. The strategically important Environmental Compliance Manager role comes with a competitive salary, up to 20% combined pension contribution, performance-related bonus and many additional benefits. If you're an Environmental Compliance Manager with experience in environmental compliance, water management, scientific analysis or a related discipline and are looking to work for an organisation that takes pride in supporting professional development and enabling career progression, then submit your CV to apply today. Responsibilities and duties of the Environmental Compliance Manager role Reporting to the relevant site management team, you will: Manage compliance with the Sizewell C abstraction licence, including abstracted flow, water usage and 'hands-off' flow conditions. Ensure accurate and timely daily and monthly sampling across abstraction points, including water quality, bathing water quality and cement grade quality samples. Ensure required checks of the Leiston drain crossing and Aldhurst Farm weir are completed accurately and at the required frequency. Monitor and maintain accurate abstraction data, including transferring daily sample information to the Water Abstraction Tracker for submission to the Environment Agency. Monitor site discharge quality to ensure environmental compliance, protect public safety and minimise the risk of regulatory breaches. Manage compliance and assurance requirements for generators operating at Sizewell C in accordance with the Industrial Emissions Directive. Liaise with the Sizewell C client and Environment Agency regarding site inspections, recommendations and follow-up actions. Capture, analyse and report groundwater, surface water and dewatering data to demonstrate compliance with UK environmental regulations. Critically evaluate scientific data and accurately report results within agreed contractual and regulatory timescales. Maintain accurate records and work within the Quality Policy and ISO 17025 requirements to support UKAS accreditation. Raise and manage Insights relating to data or compliance issues, working with operational teams to investigate and close out actions. Liaise with laboratories and third-party contractors regarding results, certificates and investigations. Undertake telemetry data downloads and process raw groundwater and surface water data. Review and update sampling procedures, water and sediment management plans and internal scientific analyst guides. Lead on Permit to Pump authorisation and registration to ensure water quality requirements are maintained. Produce monthly, quarterly and annual reports for the client, meeting all contractual deadlines. Work closely with Environmental Technicians and Process Technicians to ensure asset management checks and maintenance activities are completed. Conduct analysis of groundwater data and surface water sample results. Professional qualifications We are looking for someone with the following: Undergraduate degree or equivalent qualification in a scientific subject. Experience relevant to the water industry, environmental management, geology, chemistry or a related discipline. Experience with laboratory techniques, equipment and maintenance would be advantageous. Strong knowledge of Microsoft Office, particularly Word, Excel and PowerPoint. Working knowledge of COSHH and Health and Safety requirements. Working knowledge of laboratory quality control and the principles of quality management. Understanding of environmental permitting, water abstraction or regulatory compliance would be advantageous. Experience working with scientific, environmental or water quality data would be beneficial. Personal skills The Environmental Compliance Manager role would suit someone who has: Excellent analytical and problem-solving skills with strong attention to detail. A practical, methodical approach and the ability to follow detailed procedures accurately. Excellent interpersonal and communication skills. The ability to build effective working relationships with clients, regulators, laboratories, contractors and internal teams. The confidence to work independently while contributing effectively as part of a wider team. Strong organisational skills with the ability to prioritise and manage multiple deadlines. The flexibility to operate effectively within a busy construction and site environment. A proactive approach to identifying and resolving environmental compliance issues. Strong IT and data-handling skills, with confidence analysing and reporting scientific information. Salary and benefits of the Environmental Compliance Manager role Competitive salary 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Performance-related bonus of around 5% Opportunity to buy up to 10 days' holiday and sell up to 5 every year Healthcare package 1,000 employee referral fee Life assurance of up to eight times your salary Electric vehicle and Cycle2Work schemes Enhanced maternity and paternity leave One paid volunteering day each year Cashback and discounts from over 3,000 retailers INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Aug 26, 2026
Full time
Astute's Nuclear team are partnering with a leading utilities and infrastructure services provider, recognised for its technical excellence and commitment to sustainability, to recruit an Environmental Compliance Manager to work on the Sizewell C project. The strategically important Environmental Compliance Manager role comes with a competitive salary, up to 20% combined pension contribution, performance-related bonus and many additional benefits. If you're an Environmental Compliance Manager with experience in environmental compliance, water management, scientific analysis or a related discipline and are looking to work for an organisation that takes pride in supporting professional development and enabling career progression, then submit your CV to apply today. Responsibilities and duties of the Environmental Compliance Manager role Reporting to the relevant site management team, you will: Manage compliance with the Sizewell C abstraction licence, including abstracted flow, water usage and 'hands-off' flow conditions. Ensure accurate and timely daily and monthly sampling across abstraction points, including water quality, bathing water quality and cement grade quality samples. Ensure required checks of the Leiston drain crossing and Aldhurst Farm weir are completed accurately and at the required frequency. Monitor and maintain accurate abstraction data, including transferring daily sample information to the Water Abstraction Tracker for submission to the Environment Agency. Monitor site discharge quality to ensure environmental compliance, protect public safety and minimise the risk of regulatory breaches. Manage compliance and assurance requirements for generators operating at Sizewell C in accordance with the Industrial Emissions Directive. Liaise with the Sizewell C client and Environment Agency regarding site inspections, recommendations and follow-up actions. Capture, analyse and report groundwater, surface water and dewatering data to demonstrate compliance with UK environmental regulations. Critically evaluate scientific data and accurately report results within agreed contractual and regulatory timescales. Maintain accurate records and work within the Quality Policy and ISO 17025 requirements to support UKAS accreditation. Raise and manage Insights relating to data or compliance issues, working with operational teams to investigate and close out actions. Liaise with laboratories and third-party contractors regarding results, certificates and investigations. Undertake telemetry data downloads and process raw groundwater and surface water data. Review and update sampling procedures, water and sediment management plans and internal scientific analyst guides. Lead on Permit to Pump authorisation and registration to ensure water quality requirements are maintained. Produce monthly, quarterly and annual reports for the client, meeting all contractual deadlines. Work closely with Environmental Technicians and Process Technicians to ensure asset management checks and maintenance activities are completed. Conduct analysis of groundwater data and surface water sample results. Professional qualifications We are looking for someone with the following: Undergraduate degree or equivalent qualification in a scientific subject. Experience relevant to the water industry, environmental management, geology, chemistry or a related discipline. Experience with laboratory techniques, equipment and maintenance would be advantageous. Strong knowledge of Microsoft Office, particularly Word, Excel and PowerPoint. Working knowledge of COSHH and Health and Safety requirements. Working knowledge of laboratory quality control and the principles of quality management. Understanding of environmental permitting, water abstraction or regulatory compliance would be advantageous. Experience working with scientific, environmental or water quality data would be beneficial. Personal skills The Environmental Compliance Manager role would suit someone who has: Excellent analytical and problem-solving skills with strong attention to detail. A practical, methodical approach and the ability to follow detailed procedures accurately. Excellent interpersonal and communication skills. The ability to build effective working relationships with clients, regulators, laboratories, contractors and internal teams. The confidence to work independently while contributing effectively as part of a wider team. Strong organisational skills with the ability to prioritise and manage multiple deadlines. The flexibility to operate effectively within a busy construction and site environment. A proactive approach to identifying and resolving environmental compliance issues. Strong IT and data-handling skills, with confidence analysing and reporting scientific information. Salary and benefits of the Environmental Compliance Manager role Competitive salary 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Performance-related bonus of around 5% Opportunity to buy up to 10 days' holiday and sell up to 5 every year Healthcare package 1,000 employee referral fee Life assurance of up to eight times your salary Electric vehicle and Cycle2Work schemes Enhanced maternity and paternity leave One paid volunteering day each year Cashback and discounts from over 3,000 retailers INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Role: Business Intelligence Analyst Location: St Ives, Cambridgeshire Hours: Monday to Friday, 37.5 hours a week Salary: £38,000 - £40,000 (DOE) We're looking to recruit an experienced, proactive Business Intelligence Analyst. This is a key role within the Finance team, responsible for leading the development and delivery of business intelligence reporting and analytics across the organisation. You will work closely with stakeholders across Distribution, Supply Chain, Finance, Commercial and IT, transforming complex business data into meaningful information, insights and recommendations that support operational and strategic decision-making. You will play an important role in driving performance improvement, reporting consistency and data-led decision-making across the business. Duties of a Business Intelligence Analyst: Lead the design, development and continuous improvement of Power BI dashboards and reporting solutions. Analyse data from systems including AS400, Fabric, Manhattan Active WMS, SAP and financial systems. Identify trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned with business requirements. Own the validation, modelling and management of data used within reporting solutions. Ensure data accuracy, consistency and adherence to reporting standards across multiple business systems. Identify and deliver opportunities to automate reporting processes and improve analytical capability. Enhance existing dashboards and increase the accessibility and value of business information. Partner with stakeholders across Distribution, Supply Chain, Finance, Commercial and IT to understand business requirements and prioritise reporting needs. Deliver business intelligence solutions that support operational improvements and strategic objectives. What we would like from you: Essential: Advanced Power BI development experience. Strong SQL knowledge. Experience working with large and complex datasets. Experience translating business requirements into analytical solutions and recommendations. Experience presenting insights and recommendations to management-level stakeholders. Excellent Microsoft Excel skills. Strong analytical and problem-solving abilities. Experience developing operational and financial dashboards. Excellent communication and presentation skills. Strong attention to detail. Ability to prioritise and manage multiple projects effectively. A degree-level qualification in Business Analytics, Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, Finance or a related discipline, or equivalent relevant experience. Desirable: Experience with Manhattan Active WMS. Experience with SAP and Microsoft Fabric. Experience working with AS400. Knowledge of DAX optimisation. Experience within Supply Chain, Warehouse or Logistics environments. Experience in financial reporting and cost analysis. If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Aug 26, 2026
Full time
Role: Business Intelligence Analyst Location: St Ives, Cambridgeshire Hours: Monday to Friday, 37.5 hours a week Salary: £38,000 - £40,000 (DOE) We're looking to recruit an experienced, proactive Business Intelligence Analyst. This is a key role within the Finance team, responsible for leading the development and delivery of business intelligence reporting and analytics across the organisation. You will work closely with stakeholders across Distribution, Supply Chain, Finance, Commercial and IT, transforming complex business data into meaningful information, insights and recommendations that support operational and strategic decision-making. You will play an important role in driving performance improvement, reporting consistency and data-led decision-making across the business. Duties of a Business Intelligence Analyst: Lead the design, development and continuous improvement of Power BI dashboards and reporting solutions. Analyse data from systems including AS400, Fabric, Manhattan Active WMS, SAP and financial systems. Identify trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned with business requirements. Own the validation, modelling and management of data used within reporting solutions. Ensure data accuracy, consistency and adherence to reporting standards across multiple business systems. Identify and deliver opportunities to automate reporting processes and improve analytical capability. Enhance existing dashboards and increase the accessibility and value of business information. Partner with stakeholders across Distribution, Supply Chain, Finance, Commercial and IT to understand business requirements and prioritise reporting needs. Deliver business intelligence solutions that support operational improvements and strategic objectives. What we would like from you: Essential: Advanced Power BI development experience. Strong SQL knowledge. Experience working with large and complex datasets. Experience translating business requirements into analytical solutions and recommendations. Experience presenting insights and recommendations to management-level stakeholders. Excellent Microsoft Excel skills. Strong analytical and problem-solving abilities. Experience developing operational and financial dashboards. Excellent communication and presentation skills. Strong attention to detail. Ability to prioritise and manage multiple projects effectively. A degree-level qualification in Business Analytics, Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, Finance or a related discipline, or equivalent relevant experience. Desirable: Experience with Manhattan Active WMS. Experience with SAP and Microsoft Fabric. Experience working with AS400. Knowledge of DAX optimisation. Experience within Supply Chain, Warehouse or Logistics environments. Experience in financial reporting and cost analysis. If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
People Business Partner Salary: 51,500 per annum Contract: 12-month fixed-term contract, hybrid 1 day a week in the office Location: London Merrifield Consultants are delighted to be partnering with a professional leadership body to recruit a People Business Partner on a 12-month fixed-term contract. This is an exciting opportunity for an experienced HR professional to join a purpose-led organisation and provide strategic, commercially focused people partnering across the organisation, whilst playing a key role in supporting the development of its people services. Summary of the role As People Business Partner, you will act as a trusted strategic partner to senior leaders and line managers, providing expert advice across the full colleague lifecycle. You will support workforce planning, talent, employee relations, engagement, performance and organisational change, whilst identifying opportunities to improve people processes and services. The role will also take responsibility for specific shared services activity, HRIS development and partnering with a wholly owned subsidiary, working closely with the wider People team. Details of the role This is a varied and influential People Business Partner position, ideal for someone who enjoys working in a complex, fast-paced environment and can balance strategic thinking with hands-on delivery. You will build strong relationships with senior stakeholders, providing credible advice, constructive challenge and practical people solutions. You will also play an important role in supporting organisational change, strengthening colleague engagement and ensuring people initiatives align with wider organisational objectives. A key aspect of the role will be working closely with the Managing Director and Head of People Partnering, alongside colleagues across the wider People team, to develop and deliver the people strategy and ensure an effective, responsive service to the organisation. The successful candidate will also have the opportunity to contribute to HRIS development, people metrics, engagement activity, workforce planning, talent mobility and continuous improvement across people processes and services. Responsibilities Partner with senior leaders and line managers to develop and deliver people plans aligned with organisational objectives. Provide expert advice, guidance and constructive challenge throughout the colleague lifecycle, including workforce planning, recruitment, talent, performance, employee relations and change. Triage and manage complex people issues, working with colleagues across the People and Legal teams where appropriate. Coach and support line managers and colleagues, helping to build confidence and capability in people management. Build trusted and effective relationships with key stakeholders through an authentic, collaborative and solutions-focused approach. Support talent gap analysis, workforce planning and succession planning for key roles. Contribute to mentoring and coaching initiatives to support knowledge transfer and skills development. Support strategic colleague engagement and EDI activity, using data and insight to identify areas for improvement. Develop and support colleague engagement surveys and use feedback to identify and prioritise improvements to the colleague experience. Support internal communication and engagement activity, including organisation-wide events and meetings. Contribute to HRIS development and improvements, working with relevant suppliers and stakeholders. Support people operations activity, including payroll and pension processes. Monitor people metrics and identify opportunities to improve processes, systems and services. Ensure people activity is delivered effectively and in line with relevant policies, legislation and service requirements. Mentor and guide less experienced members of the People team and line managers where appropriate. Person specification We are looking for an experienced People Business Partner or senior People/HR professional who can operate confidently at both a strategic and operational level. You will ideally bring: Proven experience working as a People/HR Adviser or Business Partner within a complex, fast-paced organisation. A strong track record of providing commercially focused employee relations advice and support. Experience of supporting organisational change and navigating the people implications of change, ideally including areas such as TUPE, contractual change and culture change. CIPD qualification or equivalent experience. Strong knowledge of employment legislation and best practice. The ability to develop practical people plans and translate organisational objectives into effective people activity. Excellent communication and interpersonal skills, with the confidence to influence and build relationships at all levels. Strong coaching and stakeholder management skills. A proactive, change-oriented approach, with a genuine interest in improving people services, systems and processes. The ability to work collaboratively while also taking ownership and using sound judgement. This is a fantastic opportunity for an experienced People Business Partner to join a respected, purpose-led professional leadership body and make a genuine impact across its people agenda. If you are a commercially minded HR professional who enjoys partnering with senior stakeholders, navigating change and delivering meaningful improvements to the employee experience, Merrifield Consultants would love to hear from you. Please apply today with your CV to be considered for this exciting opportunity. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Aug 26, 2026
Contractor
People Business Partner Salary: 51,500 per annum Contract: 12-month fixed-term contract, hybrid 1 day a week in the office Location: London Merrifield Consultants are delighted to be partnering with a professional leadership body to recruit a People Business Partner on a 12-month fixed-term contract. This is an exciting opportunity for an experienced HR professional to join a purpose-led organisation and provide strategic, commercially focused people partnering across the organisation, whilst playing a key role in supporting the development of its people services. Summary of the role As People Business Partner, you will act as a trusted strategic partner to senior leaders and line managers, providing expert advice across the full colleague lifecycle. You will support workforce planning, talent, employee relations, engagement, performance and organisational change, whilst identifying opportunities to improve people processes and services. The role will also take responsibility for specific shared services activity, HRIS development and partnering with a wholly owned subsidiary, working closely with the wider People team. Details of the role This is a varied and influential People Business Partner position, ideal for someone who enjoys working in a complex, fast-paced environment and can balance strategic thinking with hands-on delivery. You will build strong relationships with senior stakeholders, providing credible advice, constructive challenge and practical people solutions. You will also play an important role in supporting organisational change, strengthening colleague engagement and ensuring people initiatives align with wider organisational objectives. A key aspect of the role will be working closely with the Managing Director and Head of People Partnering, alongside colleagues across the wider People team, to develop and deliver the people strategy and ensure an effective, responsive service to the organisation. The successful candidate will also have the opportunity to contribute to HRIS development, people metrics, engagement activity, workforce planning, talent mobility and continuous improvement across people processes and services. Responsibilities Partner with senior leaders and line managers to develop and deliver people plans aligned with organisational objectives. Provide expert advice, guidance and constructive challenge throughout the colleague lifecycle, including workforce planning, recruitment, talent, performance, employee relations and change. Triage and manage complex people issues, working with colleagues across the People and Legal teams where appropriate. Coach and support line managers and colleagues, helping to build confidence and capability in people management. Build trusted and effective relationships with key stakeholders through an authentic, collaborative and solutions-focused approach. Support talent gap analysis, workforce planning and succession planning for key roles. Contribute to mentoring and coaching initiatives to support knowledge transfer and skills development. Support strategic colleague engagement and EDI activity, using data and insight to identify areas for improvement. Develop and support colleague engagement surveys and use feedback to identify and prioritise improvements to the colleague experience. Support internal communication and engagement activity, including organisation-wide events and meetings. Contribute to HRIS development and improvements, working with relevant suppliers and stakeholders. Support people operations activity, including payroll and pension processes. Monitor people metrics and identify opportunities to improve processes, systems and services. Ensure people activity is delivered effectively and in line with relevant policies, legislation and service requirements. Mentor and guide less experienced members of the People team and line managers where appropriate. Person specification We are looking for an experienced People Business Partner or senior People/HR professional who can operate confidently at both a strategic and operational level. You will ideally bring: Proven experience working as a People/HR Adviser or Business Partner within a complex, fast-paced organisation. A strong track record of providing commercially focused employee relations advice and support. Experience of supporting organisational change and navigating the people implications of change, ideally including areas such as TUPE, contractual change and culture change. CIPD qualification or equivalent experience. Strong knowledge of employment legislation and best practice. The ability to develop practical people plans and translate organisational objectives into effective people activity. Excellent communication and interpersonal skills, with the confidence to influence and build relationships at all levels. Strong coaching and stakeholder management skills. A proactive, change-oriented approach, with a genuine interest in improving people services, systems and processes. The ability to work collaboratively while also taking ownership and using sound judgement. This is a fantastic opportunity for an experienced People Business Partner to join a respected, purpose-led professional leadership body and make a genuine impact across its people agenda. If you are a commercially minded HR professional who enjoys partnering with senior stakeholders, navigating change and delivering meaningful improvements to the employee experience, Merrifield Consultants would love to hear from you. Please apply today with your CV to be considered for this exciting opportunity. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, the company is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team The Financial Crime Compliance (FCC) team at the company is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As the company scales into new markets and deepens its engagement with global regulatory bodies, we are building a world class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high impact challenges, shape global fintech risk strategies, and help establish foundations for long term growth. What you'll do As Manager, FCC Monitoring & Testing, EMEA you will shape and scale the company's global financial crime compliance monitoring and testing framework, establishing a rigorous, data driven second line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners. This role covers the APAC region (excluding China and Hong Kong) and is based in Singapore. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards. Responsibilities: Contribute to the strategic development, execution, and continuous evolution of the company's Global FCC Monitoring & Testing Programme, establishing robust, risk based testing methodologies and annual plans for independent second line assurance. Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion. Oversee the ongoing FCC monitoring program for APAC (excluding China and Hong Kong), including establishment of KPIs and operating effectiveness metrics. Advance the transition from traditional sample reviews toward continuous, data enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level. Oversee the independent validation of system encoded controls, including transaction monitoring thresholds, screening logic, and customer risk rating models, ensuring systems function as intended without logic drift or hidden control gaps. Translate complex testing outcomes and thematic trends into clear, decision useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root cause remediation of control deficiencies. Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline. CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential). 7+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third line control function inside a fintech, payments, or highly regulated banking environment. Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows. Proven mastery of risk based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation. A high ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability. Preferred qualifications: Advanced degree such as an MBA, Master's in Regulatory Compliance, Risk Management, or a related field. Professional assurance or audit certifications such as CAMS Audit, CISA, or CIA. Strong fintech and platforms experience, including exposure to cloud native, API driven, high growth global environments with significant cross border transaction volume. Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population based testing. Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model driven controls, and rapid deployments within an agile product lifecycle. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that the company will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. The company does not accept unsolicited resumes from search firms/recruiters. The company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to the company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at the company is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Aug 26, 2026
Full time
About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, the company is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team The Financial Crime Compliance (FCC) team at the company is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As the company scales into new markets and deepens its engagement with global regulatory bodies, we are building a world class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high impact challenges, shape global fintech risk strategies, and help establish foundations for long term growth. What you'll do As Manager, FCC Monitoring & Testing, EMEA you will shape and scale the company's global financial crime compliance monitoring and testing framework, establishing a rigorous, data driven second line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners. This role covers the APAC region (excluding China and Hong Kong) and is based in Singapore. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards. Responsibilities: Contribute to the strategic development, execution, and continuous evolution of the company's Global FCC Monitoring & Testing Programme, establishing robust, risk based testing methodologies and annual plans for independent second line assurance. Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion. Oversee the ongoing FCC monitoring program for APAC (excluding China and Hong Kong), including establishment of KPIs and operating effectiveness metrics. Advance the transition from traditional sample reviews toward continuous, data enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level. Oversee the independent validation of system encoded controls, including transaction monitoring thresholds, screening logic, and customer risk rating models, ensuring systems function as intended without logic drift or hidden control gaps. Translate complex testing outcomes and thematic trends into clear, decision useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root cause remediation of control deficiencies. Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline. CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential). 7+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third line control function inside a fintech, payments, or highly regulated banking environment. Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows. Proven mastery of risk based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation. A high ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability. Preferred qualifications: Advanced degree such as an MBA, Master's in Regulatory Compliance, Risk Management, or a related field. Professional assurance or audit certifications such as CAMS Audit, CISA, or CIA. Strong fintech and platforms experience, including exposure to cloud native, API driven, high growth global environments with significant cross border transaction volume. Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population based testing. Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model driven controls, and rapid deployments within an agile product lifecycle. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that the company will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. The company does not accept unsolicited resumes from search firms/recruiters. The company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to the company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at the company is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. The Opportunity As our Retail Education Coordinator, you"ll play a key role in bringing SEPHORA's learning and development strategy to life across the UK. Supporting our Retail Education team, you"ll help ensure our Beauty Advisors and store teams have access to engaging training, brand education and digital learning experiences that build confidence, drive performance and elevate the client experience. This is a highly collaborative and fast-paced role, perfect for someone who thrives on organisation, enjoys building relationships and is passionate about how we inspire, educate and empower our teams to create unforgettable experiences for every client, every day. What you'll be doing Coordinate and maintain the UK retail education calendar, ensuring learning activity is planned, communicated and delivered effectively across the business. Organise the logistics for training events, workshops and education experiences, including venues, travel, accommodation, catering, learning materials and product requirements. Track training attendance, engagement and effectiveness, providing accurate reporting and insights to support continuous improvement. Support the management of education budgets, purchase orders, invoices, reporting and key administrative processes. Help deliver digital learning initiatives by supporting the rollout, tracking and reporting of platforms such as MySephora Learning and Attensi Skills. Create, update and maintain engaging digital learning content and learning pathways that support the development of our retail teams. Act as a key point of contact for brand partners, coordinating training requests, store visits and education opportunities across the retail network. Partner closely with the Head of Education to deliver impactful brand education plans that align with commercial priorities and business goals. Coordinate brand trainers and specialists into stores, ensuring visits are well organised, effective and deliver value to both Cast Members and brand partners. Support the organisation and tracking of gratis, incentives and educational tools that enhance engagement and learning outcomes. Build strong relationships with Retail Leaders, store teams, brand partners and Head Office stakeholders, ensuring clear communication and seamless execution of education activities. Champion SEPHORA's commitment to learning and development by helping create outstanding educational experiences that support both individual and business success. What you'll bring You'll be a highly organised and proactive coordinator who enjoys bringing people, plans and projects together. Confident managing multiple priorities, you'll have excellent communication skills and a collaborative approach, enabling you to build strong relationships across store teams, brand partners and Head Office stakeholders. Experience in training coordination, education support, retail operations or administration, ideally within a beauty, luxury or fast-paced retail environment. Strong organisational and project coordination skills, with the ability to manage multiple deadlines and priorities simultaneously. Excellent communication and stakeholder management skills with the confidence to work with both internal and external partners. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Experience working with digital learning platforms, learning management systems or reporting tools. Strong attention to detail and the ability to maintain accurate records, reporting and documentation. Comfortable analysing training data and tracking engagement and learning outcomes. A proactive, solutions-focused mindset with the ability to work independently and as part of a wider team. Passion for beauty, people development and creating exceptional learning experiences. Alignment with SEPHORA's values and commitment to creating a culture of belonging, growth and excellence. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Aug 26, 2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. The Opportunity As our Retail Education Coordinator, you"ll play a key role in bringing SEPHORA's learning and development strategy to life across the UK. Supporting our Retail Education team, you"ll help ensure our Beauty Advisors and store teams have access to engaging training, brand education and digital learning experiences that build confidence, drive performance and elevate the client experience. This is a highly collaborative and fast-paced role, perfect for someone who thrives on organisation, enjoys building relationships and is passionate about how we inspire, educate and empower our teams to create unforgettable experiences for every client, every day. What you'll be doing Coordinate and maintain the UK retail education calendar, ensuring learning activity is planned, communicated and delivered effectively across the business. Organise the logistics for training events, workshops and education experiences, including venues, travel, accommodation, catering, learning materials and product requirements. Track training attendance, engagement and effectiveness, providing accurate reporting and insights to support continuous improvement. Support the management of education budgets, purchase orders, invoices, reporting and key administrative processes. Help deliver digital learning initiatives by supporting the rollout, tracking and reporting of platforms such as MySephora Learning and Attensi Skills. Create, update and maintain engaging digital learning content and learning pathways that support the development of our retail teams. Act as a key point of contact for brand partners, coordinating training requests, store visits and education opportunities across the retail network. Partner closely with the Head of Education to deliver impactful brand education plans that align with commercial priorities and business goals. Coordinate brand trainers and specialists into stores, ensuring visits are well organised, effective and deliver value to both Cast Members and brand partners. Support the organisation and tracking of gratis, incentives and educational tools that enhance engagement and learning outcomes. Build strong relationships with Retail Leaders, store teams, brand partners and Head Office stakeholders, ensuring clear communication and seamless execution of education activities. Champion SEPHORA's commitment to learning and development by helping create outstanding educational experiences that support both individual and business success. What you'll bring You'll be a highly organised and proactive coordinator who enjoys bringing people, plans and projects together. Confident managing multiple priorities, you'll have excellent communication skills and a collaborative approach, enabling you to build strong relationships across store teams, brand partners and Head Office stakeholders. Experience in training coordination, education support, retail operations or administration, ideally within a beauty, luxury or fast-paced retail environment. Strong organisational and project coordination skills, with the ability to manage multiple deadlines and priorities simultaneously. Excellent communication and stakeholder management skills with the confidence to work with both internal and external partners. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Experience working with digital learning platforms, learning management systems or reporting tools. Strong attention to detail and the ability to maintain accurate records, reporting and documentation. Comfortable analysing training data and tracking engagement and learning outcomes. A proactive, solutions-focused mindset with the ability to work independently and as part of a wider team. Passion for beauty, people development and creating exceptional learning experiences. Alignment with SEPHORA's values and commitment to creating a culture of belonging, growth and excellence. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Senior Marketing Executive Hours: Full-time (37.5 hours per week) or part-time considered - you will need to be available to travel and stay overnight to accommodate events and exhibitions across the UK. Salary: £40,000 per annum (pro rata for part-time) Bonus: Quarterly company bonus scheme Driving Requirement: Full UK driving licence and access to a vehicle essential Reporting to: Head of Sales & Marketing Interaction Recruitment are recruiting on behalf of our client for a Senior Marketing Executive within the UK assistive technology sector. This is an exciting opportunity to join a growing organisation where marketing activity directly supports lead generation, sales growth and wider business development. The role has been created to strengthen marketing capability across campaigns, digital activity, content creation and events. The organisation provides specialist technology solutions that support accessibility and inclusion across education, workplace and public sector environments. This is a hands-on, commercially focused role for an experienced marketer who enjoys combining creativity, digital marketing, content creation and event delivery in a fast-paced environment. About the Role As Senior Marketing Executive, you will take ownership of marketing activity that supports lead generation and commercial growth. Working closely with sales and leadership teams, you will plan and deliver campaigns, create engaging content, manage digital channels and support events, ensuring all activity delivers measurable results. This is a varied role suited to someone confident operating at a senior level, combining strategic input with hands-on execution. Key Responsibilities Marketing Campaigns & Content Plan and deliver multi-channel marketing campaigns aligned to business objectives Create engaging content including copy, graphics, video and promotional materials Ensure consistent brand messaging across all channels Digital Marketing & Website Management Manage website content, landing pages and digital updates Support social media activity and online engagement Improve digital visibility and campaign performance Website design and coding experience (HTML/CSS or similar) is desirable Design & Video Content Produce marketing materials using Adobe Creative Suite Create and edit video content for campaigns and social media Ensure all creative output is high-quality and on-brand Lead Generation & CRM Manage inbound leads from digital channels and tracking tools Qualify and prioritise leads to support sales conversion Work closely with sales teams to maximise opportunities Track campaign performance within CRM systems Email Marketing & Collateral Create email campaigns and marketing templates Produce presentations, brochures and digital assets Support customer engagement activity Events & Exhibitions Attend UK-wide events, exhibitions and demonstrations Support planning, setup and post-event follow-up Capture content during events to support lead generation Flexibility required for occasional evenings, weekends and overnight stays Reporting & Performance Tracking Maintain accurate CRM data and reporting Track campaign effectiveness and conversion metrics Provide insights to support future marketing activity What We re Looking For Minimum 5 years marketing experience Degree in Marketing, Business or related subject (minimum 2:1) Strong experience in Adobe Creative Suite Proven video editing and content creation experience (essential) Experience across digital marketing, campaigns or social media Strong organisational and project management skills Excellent attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and lead generation understanding Proactive and self-motivated approach Experience in technology, education, accessibility, B2B or public sector marketing is beneficial but not essential. What s On Offer Salary up to £40,000 (pro rata for part-time) Quarterly bonus scheme Hybrid working (minimum 3 days office-based) Flexible and part-time options considered Opportunity to shape a newly created role Training and development opportunities Purpose-driven sector with real impact Why Apply? This is an opportunity to join a growing organisation where marketing directly contributes to improving accessibility and inclusion through technology. If you are a creative, commercially minded marketer who enjoys combining strategy, content, digital and events, this is an excellent opportunity to take the next step in your career. INDKTT
Aug 26, 2026
Full time
Senior Marketing Executive Hours: Full-time (37.5 hours per week) or part-time considered - you will need to be available to travel and stay overnight to accommodate events and exhibitions across the UK. Salary: £40,000 per annum (pro rata for part-time) Bonus: Quarterly company bonus scheme Driving Requirement: Full UK driving licence and access to a vehicle essential Reporting to: Head of Sales & Marketing Interaction Recruitment are recruiting on behalf of our client for a Senior Marketing Executive within the UK assistive technology sector. This is an exciting opportunity to join a growing organisation where marketing activity directly supports lead generation, sales growth and wider business development. The role has been created to strengthen marketing capability across campaigns, digital activity, content creation and events. The organisation provides specialist technology solutions that support accessibility and inclusion across education, workplace and public sector environments. This is a hands-on, commercially focused role for an experienced marketer who enjoys combining creativity, digital marketing, content creation and event delivery in a fast-paced environment. About the Role As Senior Marketing Executive, you will take ownership of marketing activity that supports lead generation and commercial growth. Working closely with sales and leadership teams, you will plan and deliver campaigns, create engaging content, manage digital channels and support events, ensuring all activity delivers measurable results. This is a varied role suited to someone confident operating at a senior level, combining strategic input with hands-on execution. Key Responsibilities Marketing Campaigns & Content Plan and deliver multi-channel marketing campaigns aligned to business objectives Create engaging content including copy, graphics, video and promotional materials Ensure consistent brand messaging across all channels Digital Marketing & Website Management Manage website content, landing pages and digital updates Support social media activity and online engagement Improve digital visibility and campaign performance Website design and coding experience (HTML/CSS or similar) is desirable Design & Video Content Produce marketing materials using Adobe Creative Suite Create and edit video content for campaigns and social media Ensure all creative output is high-quality and on-brand Lead Generation & CRM Manage inbound leads from digital channels and tracking tools Qualify and prioritise leads to support sales conversion Work closely with sales teams to maximise opportunities Track campaign performance within CRM systems Email Marketing & Collateral Create email campaigns and marketing templates Produce presentations, brochures and digital assets Support customer engagement activity Events & Exhibitions Attend UK-wide events, exhibitions and demonstrations Support planning, setup and post-event follow-up Capture content during events to support lead generation Flexibility required for occasional evenings, weekends and overnight stays Reporting & Performance Tracking Maintain accurate CRM data and reporting Track campaign effectiveness and conversion metrics Provide insights to support future marketing activity What We re Looking For Minimum 5 years marketing experience Degree in Marketing, Business or related subject (minimum 2:1) Strong experience in Adobe Creative Suite Proven video editing and content creation experience (essential) Experience across digital marketing, campaigns or social media Strong organisational and project management skills Excellent attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and lead generation understanding Proactive and self-motivated approach Experience in technology, education, accessibility, B2B or public sector marketing is beneficial but not essential. What s On Offer Salary up to £40,000 (pro rata for part-time) Quarterly bonus scheme Hybrid working (minimum 3 days office-based) Flexible and part-time options considered Opportunity to shape a newly created role Training and development opportunities Purpose-driven sector with real impact Why Apply? This is an opportunity to join a growing organisation where marketing directly contributes to improving accessibility and inclusion through technology. If you are a creative, commercially minded marketer who enjoys combining strategy, content, digital and events, this is an excellent opportunity to take the next step in your career. INDKTT
• Provide strategic, commercial and operational leadership for PwC's Customer Managed Services business, with an initial focus on customer contact services. • Lead end-to-end operational performance across Customer Managed Services client engagements, ensuring high-quality delivery, consistency, efficiency and continuous improvement. • Drive profitable growth through expansion of the managed services footprint, development of new markets and deeper penetration of existing client accounts. • Own commercial performance, including responsibility for achieving c.£10m annual sales targets and c.£5m gross revenue across Customer Managed Services offerings. • Strengthen PwC's market position by developing differentiated value propositions, enhancing thought leadership and building trusted C-suite client relationships. • Collaborate with Partners, Managing Directors and teams across Consulting and Operate to shape integrated, technology-enabled solutions and unlock cross-sector opportunities. • Embed standardisation, automation, AI-enabled delivery and data-led insight to improve productivity, reduce cost and enhance operational efficiency. • Ensure strong governance, risk management, quality controls and compliance across multi-million-pound delivery portfolios within a matrix management environment. • Build and sustain a culture of continuous improvement, innovation and operational excellence across multidisciplinary delivery teams. Requirements Proven senior leadership experience in building and scaling Customer Managed Services or comparable managed service offerings, ideally with customer contact or customer operations scope. Strong commercial acumen, including ownership of multi-million-pound sales and revenue targets and accountability for profitable growth. Deep expertise in customer operations and managed service delivery, with the ability to drive consistency, efficiency and quality at scale. Ability to develop and articulate compelling value propositions and establish trusted-advisor relationships with senior client stakeholders, including C-suite executives. Strong collaboration and influencing skills, with experience working across Consulting, Operate and Markets within a matrix organisation. Experience embedding technology-enabled delivery models, including automation, AI, analytics and standardised processes, to improve productivity and service outcomes. Demonstrated capability in governance, risk management and quality control across large-scale, complex delivery portfolios. Leadership capability to inspire teams, drive change and embed a culture of continuous improvement and innovation. Core Competencies Demonstrates strategic leadership in Customer Managed Services, focusing on operational excellence, commercial performance, and the development of technology-enabled solutions. Proven ability to drive profitable growth and build trusted relationships with C-suite executives while ensuring governance and quality control across complex delivery portfolios. Highest-signal resume keywords Senior Leadership Experience Commercial Acumen Customer Operations Expertise Technology-Enabled Delivery Models Governance and Risk Management ATS Optimization Keywords Hard Skills Customer Managed Services Operational Performance Management Sales Target Achievement Quality Control Process Standardization Automation AI Integration Data Analytics Continuous Improvement Managed Service Delivery Soft Skills Collaboration Influencing Skills Relationship Building Change Management Team Inspiration Industry Keywords C-Suite Engagement Market Positioning Value Proposition Development Matrix Management Operational Efficiency
Aug 26, 2026
Full time
• Provide strategic, commercial and operational leadership for PwC's Customer Managed Services business, with an initial focus on customer contact services. • Lead end-to-end operational performance across Customer Managed Services client engagements, ensuring high-quality delivery, consistency, efficiency and continuous improvement. • Drive profitable growth through expansion of the managed services footprint, development of new markets and deeper penetration of existing client accounts. • Own commercial performance, including responsibility for achieving c.£10m annual sales targets and c.£5m gross revenue across Customer Managed Services offerings. • Strengthen PwC's market position by developing differentiated value propositions, enhancing thought leadership and building trusted C-suite client relationships. • Collaborate with Partners, Managing Directors and teams across Consulting and Operate to shape integrated, technology-enabled solutions and unlock cross-sector opportunities. • Embed standardisation, automation, AI-enabled delivery and data-led insight to improve productivity, reduce cost and enhance operational efficiency. • Ensure strong governance, risk management, quality controls and compliance across multi-million-pound delivery portfolios within a matrix management environment. • Build and sustain a culture of continuous improvement, innovation and operational excellence across multidisciplinary delivery teams. Requirements Proven senior leadership experience in building and scaling Customer Managed Services or comparable managed service offerings, ideally with customer contact or customer operations scope. Strong commercial acumen, including ownership of multi-million-pound sales and revenue targets and accountability for profitable growth. Deep expertise in customer operations and managed service delivery, with the ability to drive consistency, efficiency and quality at scale. Ability to develop and articulate compelling value propositions and establish trusted-advisor relationships with senior client stakeholders, including C-suite executives. Strong collaboration and influencing skills, with experience working across Consulting, Operate and Markets within a matrix organisation. Experience embedding technology-enabled delivery models, including automation, AI, analytics and standardised processes, to improve productivity and service outcomes. Demonstrated capability in governance, risk management and quality control across large-scale, complex delivery portfolios. Leadership capability to inspire teams, drive change and embed a culture of continuous improvement and innovation. Core Competencies Demonstrates strategic leadership in Customer Managed Services, focusing on operational excellence, commercial performance, and the development of technology-enabled solutions. Proven ability to drive profitable growth and build trusted relationships with C-suite executives while ensuring governance and quality control across complex delivery portfolios. Highest-signal resume keywords Senior Leadership Experience Commercial Acumen Customer Operations Expertise Technology-Enabled Delivery Models Governance and Risk Management ATS Optimization Keywords Hard Skills Customer Managed Services Operational Performance Management Sales Target Achievement Quality Control Process Standardization Automation AI Integration Data Analytics Continuous Improvement Managed Service Delivery Soft Skills Collaboration Influencing Skills Relationship Building Change Management Team Inspiration Industry Keywords C-Suite Engagement Market Positioning Value Proposition Development Matrix Management Operational Efficiency
Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. Business Development Director Techoraco Location: Based in London Reports to: Chief Commercial Officer Works closely with: SpEx team, Managing Directors of each brand and ExCo _ About the Role Techoraco is a global leader in delivering high-value B2B events across the telecoms and digital infrastructure sectors. Our flagship brands - including ITW, Datacloud, and Capacity - connect senior leaders, innovators, and decision-makers across the industry. We are seeking a London based dynamic and strategic Business Development Director to lead our London based Events Sales teams working on Events which take place in the Americas. This individual will play a pivotal role in driving commercial growth across our premier event brands, including ITW, Datacloud, and Capacity. Reporting to the Chief Commercial Officer, and working closely with the Managing Directors of each brand, you will be responsible for developing and executing sales strategies that drive retention, upsell, cross-sell, and new business opportunities. This is a high-impact role requiring strong leadership, commercial acumen, and a deep understanding of the events industry. You will oversee all aspects of SpEx and Media revenue generation within your region and be accountable for achieving revenue goals, while developing, managing and mentoring a high-performing sales team. Key Responsibilities Achieve regional revenue goals across all assigned event brands by creating and executing sales strategies tailored to market needs. Sales Strategy & Execution: Develop and implement strategic sales plans, in collaboration with senior leadership, to drive growth across new and existing markets. These Strategies will be focused around our Key Growth Drivers of Retention, Cross Sell, Up Sell and New Business. Develop, manage and recruit a high-performing, hybrid sales team (each responsible for account management and new business sales), fostering a culture of accountability, performance, growth and continuous improvement. Set and manage sales targets by event, individual and key growth drivers; monitor performance metrics including pipeline health, conversion rates, activity levels, and sales cycle lengths. Maintain accurate sales forecasts and proactively mitigate risks through alternative strategies. Ensure Salesforce is utilized to its fullest potential, adopting best practices in pipeline and data management. Manage inventory, pricing, and sponsorship value propositions to maximise revenue opportunities and client satisfaction. Align closely with internal departments (Marketing, Production, Operations, Invoicing, Legal, Customer Service, etc.) to ensure seamless delivery of client solutions. Act as the commercial face of techoraco at key industry events, cultivating strong client and partner relationships. Insights & Innovation: Leverage client and market insights, competitor analysis, and sales data to inform product development and sales strategy. Manage and grow their own territory of key accounts, renewals and new business. _ Qualifications & Experience Track record in data-driven sales management and decision-making. Extensive experience in sales within the conference/events industry, with a strong track record in selling high-value sponsorships and consultative B2B sales. Established experience managing sales teams, including remote and hybrid structures, from junior execs to senior sellers. Proven ability to set and manage clear KPIs and proven accountability for delivering revenue Proven success in a matrix organizational structure, working collaboratively across brands and regions. Strong numeracy and analytical skills Strong strategic thinking, with demonstrated ability to identify new markets, develop products, and innovate sales processes. Deep familiarity with Salesforce, Microsoft Office Suite, Excel, and data tools like Power BI. Experienced in aligning sales with delivery, invoicing, customer data, and business intelligence systems. Personal Attributes & Behaviours Is geared towards a growth mind set and is solutions oriented Commercially astute, pragmatic, and highly analytical Strong communicator with the ability to build trust and influence at all levels Self-motivated and proactive, with excellent organizational and prioritization skills Demonstrates credibility, leadership, and a culture of performance excellence Takes pride in representing the Company and Event brands with integrity and professionalism We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Aug 26, 2026
Full time
Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. Business Development Director Techoraco Location: Based in London Reports to: Chief Commercial Officer Works closely with: SpEx team, Managing Directors of each brand and ExCo _ About the Role Techoraco is a global leader in delivering high-value B2B events across the telecoms and digital infrastructure sectors. Our flagship brands - including ITW, Datacloud, and Capacity - connect senior leaders, innovators, and decision-makers across the industry. We are seeking a London based dynamic and strategic Business Development Director to lead our London based Events Sales teams working on Events which take place in the Americas. This individual will play a pivotal role in driving commercial growth across our premier event brands, including ITW, Datacloud, and Capacity. Reporting to the Chief Commercial Officer, and working closely with the Managing Directors of each brand, you will be responsible for developing and executing sales strategies that drive retention, upsell, cross-sell, and new business opportunities. This is a high-impact role requiring strong leadership, commercial acumen, and a deep understanding of the events industry. You will oversee all aspects of SpEx and Media revenue generation within your region and be accountable for achieving revenue goals, while developing, managing and mentoring a high-performing sales team. Key Responsibilities Achieve regional revenue goals across all assigned event brands by creating and executing sales strategies tailored to market needs. Sales Strategy & Execution: Develop and implement strategic sales plans, in collaboration with senior leadership, to drive growth across new and existing markets. These Strategies will be focused around our Key Growth Drivers of Retention, Cross Sell, Up Sell and New Business. Develop, manage and recruit a high-performing, hybrid sales team (each responsible for account management and new business sales), fostering a culture of accountability, performance, growth and continuous improvement. Set and manage sales targets by event, individual and key growth drivers; monitor performance metrics including pipeline health, conversion rates, activity levels, and sales cycle lengths. Maintain accurate sales forecasts and proactively mitigate risks through alternative strategies. Ensure Salesforce is utilized to its fullest potential, adopting best practices in pipeline and data management. Manage inventory, pricing, and sponsorship value propositions to maximise revenue opportunities and client satisfaction. Align closely with internal departments (Marketing, Production, Operations, Invoicing, Legal, Customer Service, etc.) to ensure seamless delivery of client solutions. Act as the commercial face of techoraco at key industry events, cultivating strong client and partner relationships. Insights & Innovation: Leverage client and market insights, competitor analysis, and sales data to inform product development and sales strategy. Manage and grow their own territory of key accounts, renewals and new business. _ Qualifications & Experience Track record in data-driven sales management and decision-making. Extensive experience in sales within the conference/events industry, with a strong track record in selling high-value sponsorships and consultative B2B sales. Established experience managing sales teams, including remote and hybrid structures, from junior execs to senior sellers. Proven ability to set and manage clear KPIs and proven accountability for delivering revenue Proven success in a matrix organizational structure, working collaboratively across brands and regions. Strong numeracy and analytical skills Strong strategic thinking, with demonstrated ability to identify new markets, develop products, and innovate sales processes. Deep familiarity with Salesforce, Microsoft Office Suite, Excel, and data tools like Power BI. Experienced in aligning sales with delivery, invoicing, customer data, and business intelligence systems. Personal Attributes & Behaviours Is geared towards a growth mind set and is solutions oriented Commercially astute, pragmatic, and highly analytical Strong communicator with the ability to build trust and influence at all levels Self-motivated and proactive, with excellent organizational and prioritization skills Demonstrates credibility, leadership, and a culture of performance excellence Takes pride in representing the Company and Event brands with integrity and professionalism We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• Implement, define and monitor underwriting appetite & rules for new and existing products in collaboration with US/CAN Select, Europe portfolio managers and Europe UW office. • Work with product development on coverage analysis in new or optimisation of products to be market relevant and in line with our underwriting strategy. • Ensure the appropriate use of 'input' data, third party data and SoF to select and manage risks in a eTrade model that is in line with our target risk selection strategy. • Provide UW guidance for referral handling within the team - what info to collect, risk management approaches to use. • Identify and take corrective action based on portfolio analysis across SME, ensuring rules are working as expected and that any knowledge or behavioural gaps are addressed through communication, coaching and training. • Manage the profitability, growth, and retention across the portfolio ensuring the underwriting quality is maintained. • Underwrite and skillfully negotiate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). • Proactively manages SME portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. • Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. • Proactively utilise various technology platforms to quote and bind E-Trade risk efficiently. • Prepare, lead and present Underwriting Reviews for individual policies or portfolios/schemes and manage action points. • Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. • Foster and maintain relationships with brokers to ensure they have an appropriate understanding of BI SME products and the BI SME goals and objectives. • Develop and rollout UW training material to support SME product trading as a result of new products, product optimisation, UW strategies developed with the product portfolio owner and national UW officers. • Support and collaboration across SME, providing coaching and guidance, including referrals. • Perform other duties as assigned. Requirements Expert knowledge of products, the regulatory environment, and the local insurance market. Ability to execute strategic direction across assigned portfolio in partnership with leadership. Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers. Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Experience coaching and mentoring others. Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies. Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. Core Competencies Demonstrates expert knowledge of underwriting principles, product development, and risk management strategies within the insurance market. Proven ability to lead teams, negotiate effectively, and analyze portfolio performance to drive profitability and growth. Highest-signal resume keywords Underwriting Expertise Portfolio Management Risk Analysis Coaching and Mentoring Strategic Communication ATS Optimization Keywords Hard Skills Underwriting Risk Management Product Development Portfolio Analysis Market Analysis Financial Analysis Negotiation E-Trade Risk Quoting Mid Term Adjustments Regulatory Compliance Soft Skills Critical Thinking Communication Leadership Collaboration Coaching Industry Keywords Insurance Market SME Products Underwriting Strategy Cross-Selling Brokers Relationship Management Tools & Technologies Technology Platforms E-Trade Systems
Aug 26, 2026
Full time
• Implement, define and monitor underwriting appetite & rules for new and existing products in collaboration with US/CAN Select, Europe portfolio managers and Europe UW office. • Work with product development on coverage analysis in new or optimisation of products to be market relevant and in line with our underwriting strategy. • Ensure the appropriate use of 'input' data, third party data and SoF to select and manage risks in a eTrade model that is in line with our target risk selection strategy. • Provide UW guidance for referral handling within the team - what info to collect, risk management approaches to use. • Identify and take corrective action based on portfolio analysis across SME, ensuring rules are working as expected and that any knowledge or behavioural gaps are addressed through communication, coaching and training. • Manage the profitability, growth, and retention across the portfolio ensuring the underwriting quality is maintained. • Underwrite and skillfully negotiate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). • Proactively manages SME portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. • Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. • Proactively utilise various technology platforms to quote and bind E-Trade risk efficiently. • Prepare, lead and present Underwriting Reviews for individual policies or portfolios/schemes and manage action points. • Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. • Foster and maintain relationships with brokers to ensure they have an appropriate understanding of BI SME products and the BI SME goals and objectives. • Develop and rollout UW training material to support SME product trading as a result of new products, product optimisation, UW strategies developed with the product portfolio owner and national UW officers. • Support and collaboration across SME, providing coaching and guidance, including referrals. • Perform other duties as assigned. Requirements Expert knowledge of products, the regulatory environment, and the local insurance market. Ability to execute strategic direction across assigned portfolio in partnership with leadership. Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers. Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Experience coaching and mentoring others. Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies. Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. Core Competencies Demonstrates expert knowledge of underwriting principles, product development, and risk management strategies within the insurance market. Proven ability to lead teams, negotiate effectively, and analyze portfolio performance to drive profitability and growth. Highest-signal resume keywords Underwriting Expertise Portfolio Management Risk Analysis Coaching and Mentoring Strategic Communication ATS Optimization Keywords Hard Skills Underwriting Risk Management Product Development Portfolio Analysis Market Analysis Financial Analysis Negotiation E-Trade Risk Quoting Mid Term Adjustments Regulatory Compliance Soft Skills Critical Thinking Communication Leadership Collaboration Coaching Industry Keywords Insurance Market SME Products Underwriting Strategy Cross-Selling Brokers Relationship Management Tools & Technologies Technology Platforms E-Trade Systems