Job Title Talent Acquisition Analyst (Talent Intelligence) Job Description As a Talent Acquisition Intelligence Analyst, you'll move Pacific Life Re, and your career, forward by supporting the research and development of strategic talent sourcing strategies, conduct best in class talent sourcing and pipelining leveraging data to help drive key decisions and recommendations. You will fill a new role that sits on a broader TA team withing our People Experience department. Your colleagues will include TA Leaders, Partners and Coordinators in addition to HR Communications and HR Analytics and you will operate in multiple global locations. Main Duties Recruitment Marketing You'll be the engine behind compelling campaigns that connect the right people to the right opportunities. Support the research and analysis of innovative recruitment marketing strategies that attract and engage top-tier talent. Collaborate with hiring managers and the Talent Acquisition team to understand hiring needs and fine-tune job ads and sourcing strategies. Offer market insights and competitor intel to ensure we're always one step ahead. Drive alignment across stakeholders and ensure everyone's on board with your analysis and key insights. Campaign Support Support the roll out of multi-channel recruitment marketing campaigns across job boards, social platforms, email, and our careers site. Run A/B tests to optimize messaging and formats-what works, stays; what doesn't, gets better. Partner with our HR Communication team to ensure content aligns with our strategy, amplifies our employer brand and drives engagement. Data Analysis & Market Intelligence You're not just data-driven-you're data-inspired. Analyse campaign performance and candidate funnel metrics to uncover what's working and where to pivot. Conduct market research to track hiring trends, understand the competition, and uncover new candidate engagement tactics. Skills & Experience A Bachelor's degree in Analytics, Marketing, Communication, Business, or a related field. 5+ years of hands-on experience in analytics, recruitment marketing or a similar role. Strong command of recruitment marketing tools (job boards, social platforms) and marketing analytics platforms (like Google Analytics) preferred. A creative, analytical, and strategic mindset. Excellent communication skills and a knack for building strong cross-functional partnerships. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title Talent Acquisition Analyst (Talent Intelligence) Job Description As a Talent Acquisition Intelligence Analyst, you'll move Pacific Life Re, and your career, forward by supporting the research and development of strategic talent sourcing strategies, conduct best in class talent sourcing and pipelining leveraging data to help drive key decisions and recommendations. You will fill a new role that sits on a broader TA team withing our People Experience department. Your colleagues will include TA Leaders, Partners and Coordinators in addition to HR Communications and HR Analytics and you will operate in multiple global locations. Main Duties Recruitment Marketing You'll be the engine behind compelling campaigns that connect the right people to the right opportunities. Support the research and analysis of innovative recruitment marketing strategies that attract and engage top-tier talent. Collaborate with hiring managers and the Talent Acquisition team to understand hiring needs and fine-tune job ads and sourcing strategies. Offer market insights and competitor intel to ensure we're always one step ahead. Drive alignment across stakeholders and ensure everyone's on board with your analysis and key insights. Campaign Support Support the roll out of multi-channel recruitment marketing campaigns across job boards, social platforms, email, and our careers site. Run A/B tests to optimize messaging and formats-what works, stays; what doesn't, gets better. Partner with our HR Communication team to ensure content aligns with our strategy, amplifies our employer brand and drives engagement. Data Analysis & Market Intelligence You're not just data-driven-you're data-inspired. Analyse campaign performance and candidate funnel metrics to uncover what's working and where to pivot. Conduct market research to track hiring trends, understand the competition, and uncover new candidate engagement tactics. Skills & Experience A Bachelor's degree in Analytics, Marketing, Communication, Business, or a related field. 5+ years of hands-on experience in analytics, recruitment marketing or a similar role. Strong command of recruitment marketing tools (job boards, social platforms) and marketing analytics platforms (like Google Analytics) preferred. A creative, analytical, and strategic mindset. Excellent communication skills and a knack for building strong cross-functional partnerships. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Reed Finance is delighted to be partnering with a growing organisation to recruit a commercially minded and detail-focused Management Accountant to join their finance team. Reporting into the Financial Controller, this is a hands-on role offering broad exposure across management accounting, financial analysis, budgeting and forecasting. You will play a key part in maintaining accurate financial information, supporting decision-making, and driving continuous improvement within the finance function. This role is ideal for an ambitious accountant who enjoys working in a fast-paced environment and adding real value to the business. Duties Include: Prepare accurate monthly financial statements and management reports. Take ownership of month-end processes, including balance sheet reconciliations and journals. Lead and support budgeting and forecasting activities. Deliver detailed financial analysis to support business performance and growth. Maintain and develop financial models, spreadsheets and databases. Work closely with the wider finance team to streamline and improve financial processes. Support the implementation and optimisation of new accounting systems and software. Assist with audit processes, compliance checks and provide supporting documentation. Ensure financial records are accurate, up to date and compliant with relevant standards. Requirements: Proven experience in management accounting, budgeting and forecasting. Strong analytical and problem-solving skills. Advanced Excel skills, including pivot tables and VLOOKUPs. Experience working with accounting systems and supporting system implementations. Excellent attention to detail and ability to manage multiple deadlines. Strong communication skills and ability to work collaboratively with stakeholders. Accounting qualification (ACA, ACCA, CIMA) or part-qualified / QBE with relevant experience. The Business: This is an exciting position within a forward-thinking organisation that values collaboration, accuracy and continuous improvement. The business offers a supportive working environment where finance plays a central role in driving performance and informing strategic decisions. Salary & Benefits: A competitive salary of up to £55,000 per annum , alongside a comprehensive benefits package and clear opportunities for professional development and progression. I'm keen to speak with accountants and analysts who enjoy combining month-end accounting with commercial analysis and who want to grow their impact within a dynamic finance team. If this sounds like your next career move, please submit your up-to-date CV or contact Nathan at the Reed Milton Keynes office for more information.
May 05, 2026
Full time
Reed Finance is delighted to be partnering with a growing organisation to recruit a commercially minded and detail-focused Management Accountant to join their finance team. Reporting into the Financial Controller, this is a hands-on role offering broad exposure across management accounting, financial analysis, budgeting and forecasting. You will play a key part in maintaining accurate financial information, supporting decision-making, and driving continuous improvement within the finance function. This role is ideal for an ambitious accountant who enjoys working in a fast-paced environment and adding real value to the business. Duties Include: Prepare accurate monthly financial statements and management reports. Take ownership of month-end processes, including balance sheet reconciliations and journals. Lead and support budgeting and forecasting activities. Deliver detailed financial analysis to support business performance and growth. Maintain and develop financial models, spreadsheets and databases. Work closely with the wider finance team to streamline and improve financial processes. Support the implementation and optimisation of new accounting systems and software. Assist with audit processes, compliance checks and provide supporting documentation. Ensure financial records are accurate, up to date and compliant with relevant standards. Requirements: Proven experience in management accounting, budgeting and forecasting. Strong analytical and problem-solving skills. Advanced Excel skills, including pivot tables and VLOOKUPs. Experience working with accounting systems and supporting system implementations. Excellent attention to detail and ability to manage multiple deadlines. Strong communication skills and ability to work collaboratively with stakeholders. Accounting qualification (ACA, ACCA, CIMA) or part-qualified / QBE with relevant experience. The Business: This is an exciting position within a forward-thinking organisation that values collaboration, accuracy and continuous improvement. The business offers a supportive working environment where finance plays a central role in driving performance and informing strategic decisions. Salary & Benefits: A competitive salary of up to £55,000 per annum , alongside a comprehensive benefits package and clear opportunities for professional development and progression. I'm keen to speak with accountants and analysts who enjoy combining month-end accounting with commercial analysis and who want to grow their impact within a dynamic finance team. If this sounds like your next career move, please submit your up-to-date CV or contact Nathan at the Reed Milton Keynes office for more information.
Help shape the commercial performance of a large, multi-channel retail business. Signet Jewelers is looking for a Commercial Finance Analyst to join our Commercial Finance team in Watford. This is an exciting opportunity for a newly or part-qualified accountant to step into a highly visible, commercially focused role within a business operating at significant scale click apply for full job details
May 05, 2026
Full time
Help shape the commercial performance of a large, multi-channel retail business. Signet Jewelers is looking for a Commercial Finance Analyst to join our Commercial Finance team in Watford. This is an exciting opportunity for a newly or part-qualified accountant to step into a highly visible, commercially focused role within a business operating at significant scale click apply for full job details
XPO TRANSPORT SOLUTIONS UK LIMITED
Nottingham, Nottinghamshire
Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: Continuous Improvement Analyst We are pleased to offer an exciting opportunity for a Continuous Improvement Analyst, supporting data-driven insights and performance reporting across the operation. This role is ideal for someone looking to build strong analytical skills while contributing to continuous improvement initiatives through click apply for full job details
May 05, 2026
Full time
Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: Continuous Improvement Analyst We are pleased to offer an exciting opportunity for a Continuous Improvement Analyst, supporting data-driven insights and performance reporting across the operation. This role is ideal for someone looking to build strong analytical skills while contributing to continuous improvement initiatives through click apply for full job details
Brighton & Hove Albion Football Club
Lancing, Sussex
Role: Set Piece Analyst (Mens First Team) Hours: Full time Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 12th May 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit click apply for full job details
May 05, 2026
Full time
Role: Set Piece Analyst (Mens First Team) Hours: Full time Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 12th May 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit click apply for full job details
Job Title: Italian / Polish / German speaking Graduate Analyst Industry: Insurance Employment Type: Permanent Location: London Salary Guide: £33,000 + Benefits REF: MA54027 Overview This is an exciting opportunity for Italian / Polish / German - speaking graduates from leading UK and international universities with excellent academic performance to apply research and analytical skills in risk analysis, p click apply for full job details
May 05, 2026
Full time
Job Title: Italian / Polish / German speaking Graduate Analyst Industry: Insurance Employment Type: Permanent Location: London Salary Guide: £33,000 + Benefits REF: MA54027 Overview This is an exciting opportunity for Italian / Polish / German - speaking graduates from leading UK and international universities with excellent academic performance to apply research and analytical skills in risk analysis, p click apply for full job details
Job Title: Performance Analyst (Immediate Joiner Outside IR35) Location: Remote (UK-based) Description: We are looking for an experienced Performance Analyst to join our Government client immediately. Requirements: Able to start immediately Must Hold Active SC JBG81_UKTJ click apply for full job details
May 05, 2026
Contractor
Job Title: Performance Analyst (Immediate Joiner Outside IR35) Location: Remote (UK-based) Description: We are looking for an experienced Performance Analyst to join our Government client immediately. Requirements: Able to start immediately Must Hold Active SC JBG81_UKTJ click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Data Analyst (On-Site / possible some Hybrid) Drive Data. Influence Decisions. Deliver Impact. We're seeking a commercially focused, insight-driven Data Analyst who excels at transforming complex data into clear, actionable insights. This is more than a reporting role - it's an opportunity to directly influence strategic decisions, improve profitability, and enhance operational performance across a large, fast-paced organisation. If you're naturally curious, enjoy challenging assumptions, and thrive on uncovering trends that others miss, this role offers a genuine platform to make an impact. The Role As a key partner to Finance, Leadership, and Operations teams, you will: Turn operational and service centre data into meaningful commercial insights Identify trends, patterns, and key performance drivers affecting revenue and profitability Analyse end-to-end processes to uncover inefficiencies and optimisation opportunities Develop and deliver dynamic, user-friendly Power BI dashboards for real-time decision-making Challenge existing processes by identifying gaps and building data-backed business cases Present complex findings clearly and confidently to senior stakeholders Ensure high standards of data integrity, accuracy, and consistency Collaborate across teams to translate insights into measurable business improvements About You Proven experience as a Data or Business Analyst (ideally in retail, automotive, manufacturing, or similar sectors) Strong Power BI expertise (2-3+ years) with a flair for impactful visualisation Solid SQL skills with experience handling large, complex datasets Advanced Excel capabilities Experience with Python (desirable, not essential) Highly analytical with a curious, problem-solving mindset Strong communicator, able to translate technical insights into business language Detail-oriented with a strong commitment to data quality Able to manage multiple priorities in a fast-paced environment Understanding of data warehousing concepts Why This Role Matters This role sits at the core of business performance. Your insights will directly shape strategic decisions, improve operational efficiency, and drive commercial success. You won't just report on data - you'll influence what happens next. What's on Offer Salary up to £45,000 (depending on experience) Hybrid working (1-2 days from home) Modern offices with excellent facilities, including a gym and on-site restaurant Opportunity to work in a large, evolving organisation where your impact is visible Location This is not a remote role . Regular on-site presence is required.
May 04, 2026
Full time
Data Analyst (On-Site / possible some Hybrid) Drive Data. Influence Decisions. Deliver Impact. We're seeking a commercially focused, insight-driven Data Analyst who excels at transforming complex data into clear, actionable insights. This is more than a reporting role - it's an opportunity to directly influence strategic decisions, improve profitability, and enhance operational performance across a large, fast-paced organisation. If you're naturally curious, enjoy challenging assumptions, and thrive on uncovering trends that others miss, this role offers a genuine platform to make an impact. The Role As a key partner to Finance, Leadership, and Operations teams, you will: Turn operational and service centre data into meaningful commercial insights Identify trends, patterns, and key performance drivers affecting revenue and profitability Analyse end-to-end processes to uncover inefficiencies and optimisation opportunities Develop and deliver dynamic, user-friendly Power BI dashboards for real-time decision-making Challenge existing processes by identifying gaps and building data-backed business cases Present complex findings clearly and confidently to senior stakeholders Ensure high standards of data integrity, accuracy, and consistency Collaborate across teams to translate insights into measurable business improvements About You Proven experience as a Data or Business Analyst (ideally in retail, automotive, manufacturing, or similar sectors) Strong Power BI expertise (2-3+ years) with a flair for impactful visualisation Solid SQL skills with experience handling large, complex datasets Advanced Excel capabilities Experience with Python (desirable, not essential) Highly analytical with a curious, problem-solving mindset Strong communicator, able to translate technical insights into business language Detail-oriented with a strong commitment to data quality Able to manage multiple priorities in a fast-paced environment Understanding of data warehousing concepts Why This Role Matters This role sits at the core of business performance. Your insights will directly shape strategic decisions, improve operational efficiency, and drive commercial success. You won't just report on data - you'll influence what happens next. What's on Offer Salary up to £45,000 (depending on experience) Hybrid working (1-2 days from home) Modern offices with excellent facilities, including a gym and on-site restaurant Opportunity to work in a large, evolving organisation where your impact is visible Location This is not a remote role . Regular on-site presence is required.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join Our Team as a Security & Operations Control Analyst (Security Operations Centre / Control Room Based) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you! Contract Details: Location: 100% Office Based in Sighthill North, Edinburgh Pay Rate: 15.81 per hour, Night shifts attract additional payment for unsociable hours. Contract Length: Until End of December 2026. Shift Type: Rotating days and nights (12-hour shifts) Shift Pattern: Full flexibility required; shifts include weekends and bank holidays. Blocks of day shifts followed by night shifts, with 4-5 rest days between rotations. 10 hours paid, 2 hours unpaid breaks per shift. About the Role: In this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift. Your calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property. This is not a physical security or guarding role, all work is carried out from a control room environment. Key Responsibilities: Receive and manage inquiries via telephone, email, and IT ticketing systems. Monitor and respond to physical security alarms and incidents. Handle high volume inbound and outbound calls with professionalism. Manage incidents from start to finish, following approved systems and playbooks. Liaise with colleagues, suppliers, contractors, and emergency services. Accurately document all incidents and actions taken. Contribute to continuous improvement and quality assurance activities. Who We're Looking For: Essential Skills: - Strong customer service or call centre background. - Confident in handling high-volume telephone calls. - Ability to remain calm and focused under pressure. - Excellent attention to detail and accuracy. - Strong IT literacy and ability to work across multiple systems. - Clear and professional communication skills. - Self-motivated and comfortable working independently, especially during night shifts. Desirable Experience: - Background in security operations, alarm monitoring, or incident response. - Familiarity with IT ticketing systems (e.g., ServiceNow). - Experience in regulated or time-critical environments. Ideal Candidate Profile: Calm and resilient under pressure. Strong communicator with excellent customer service instincts. Highly organised and detail-focused. Proactive and motivated. Comfortable with a phone-heavy role and independent working during nights. Training and Support: Enjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators. Ongoing senior support is available during nights and weekends. Performance Measurement: Your performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment. Vetting & Compliance: Full vetting required (DBS and credit checks). Candidates must be eligible to work in the UK. Why Join Us? Initial contract until December with a strong likelihood of internal movement for high performers. Regular permanent and contract opportunities within the organisation. Exposure to a wider Physical Security and Operations team. If you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team. If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Contractor
Join Our Team as a Security & Operations Control Analyst (Security Operations Centre / Control Room Based) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you! Contract Details: Location: 100% Office Based in Sighthill North, Edinburgh Pay Rate: 15.81 per hour, Night shifts attract additional payment for unsociable hours. Contract Length: Until End of December 2026. Shift Type: Rotating days and nights (12-hour shifts) Shift Pattern: Full flexibility required; shifts include weekends and bank holidays. Blocks of day shifts followed by night shifts, with 4-5 rest days between rotations. 10 hours paid, 2 hours unpaid breaks per shift. About the Role: In this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift. Your calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property. This is not a physical security or guarding role, all work is carried out from a control room environment. Key Responsibilities: Receive and manage inquiries via telephone, email, and IT ticketing systems. Monitor and respond to physical security alarms and incidents. Handle high volume inbound and outbound calls with professionalism. Manage incidents from start to finish, following approved systems and playbooks. Liaise with colleagues, suppliers, contractors, and emergency services. Accurately document all incidents and actions taken. Contribute to continuous improvement and quality assurance activities. Who We're Looking For: Essential Skills: - Strong customer service or call centre background. - Confident in handling high-volume telephone calls. - Ability to remain calm and focused under pressure. - Excellent attention to detail and accuracy. - Strong IT literacy and ability to work across multiple systems. - Clear and professional communication skills. - Self-motivated and comfortable working independently, especially during night shifts. Desirable Experience: - Background in security operations, alarm monitoring, or incident response. - Familiarity with IT ticketing systems (e.g., ServiceNow). - Experience in regulated or time-critical environments. Ideal Candidate Profile: Calm and resilient under pressure. Strong communicator with excellent customer service instincts. Highly organised and detail-focused. Proactive and motivated. Comfortable with a phone-heavy role and independent working during nights. Training and Support: Enjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators. Ongoing senior support is available during nights and weekends. Performance Measurement: Your performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment. Vetting & Compliance: Full vetting required (DBS and credit checks). Candidates must be eligible to work in the UK. Why Join Us? Initial contract until December with a strong likelihood of internal movement for high performers. Regular permanent and contract opportunities within the organisation. Exposure to a wider Physical Security and Operations team. If you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team. If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)