Test Engineer Position Description At CGI, we're empowering Test Engineers to help shape the future of quality assurance and digital delivery. You'll work as part of a collaborative technical team supporting complex transformation programmes, contributing to the design, automation, and execution of testing solutions that deliver real value for our clients. Your work will help strengthen the reliability and performance of mission-critical systems, ensuring high standards of quality across every release. At CGI, you'll be trusted to take ownership of your work, encouraged to bring fresh ideas to the team, and supported by experienced colleagues as you continue to grow your technical expertise and career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will contribute to the successful delivery of digital and enterprise-scale solutions by designing, developing, and executing effective testing activities. Working as part of an Agile or Waterfall delivery team, you'll help ensure that software meets quality, performance, and security expectations. You'll support the development of automated tests, participate in test planning, and work closely with developers, analysts, and delivery teams to embed quality throughout the development lifecycle. You'll be encouraged to take ownership of your work, bring ideas that improve testing practices, and continue developing your technical capabilities while being supported by experienced colleagues and a collaborative engineering community. Key responsibilities: • Design & Execute: Develop and run functional and non-functional tests to validate system behaviour and requirements. • Automate & Improve: Create and maintain automated tests using modern languages and testing tools. • Analyse & Plan: Review requirements and contribute to test planning, ensuring appropriate coverage and traceability. • Assure Quality: Identify, record, and track defects while supporting the delivery of reliable software releases. • Collaborate & Contribute: Work closely with developers, analysts, and DevOps teams to embed testing across the delivery lifecycle. • Integrate & Support: Contribute to testing within CI/CD pipelines and support continuous improvement of testing approaches. Required qualifications to be successful in this role To succeed in this role, you'll bring hands-on experience in software testing and automation, alongside a strong understanding of quality assurance practices within modern delivery environments. You'll be a collaborative team player with a proactive approach to problem solving and a desire to continuously develop your skills. You should have: • Experience working as a Test Engineer within Agile or Waterfall delivery environments. • Proficiency in at least one programming language used for automation (e.g. Python, Java, C#). • Hands-on experience with test automation frameworks and testing tools. • Understanding of CI/CD pipelines and modern software delivery practices. • Familiarity with test management and defect tracking tools. • Knowledge of risk-based testing and quality assurance processes. • Strong analytical and problem-solving skills. • ISTQB or similar testing certification is desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Test Engineer Position Description At CGI, we're empowering Test Engineers to help shape the future of quality assurance and digital delivery. You'll work as part of a collaborative technical team supporting complex transformation programmes, contributing to the design, automation, and execution of testing solutions that deliver real value for our clients. Your work will help strengthen the reliability and performance of mission-critical systems, ensuring high standards of quality across every release. At CGI, you'll be trusted to take ownership of your work, encouraged to bring fresh ideas to the team, and supported by experienced colleagues as you continue to grow your technical expertise and career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will contribute to the successful delivery of digital and enterprise-scale solutions by designing, developing, and executing effective testing activities. Working as part of an Agile or Waterfall delivery team, you'll help ensure that software meets quality, performance, and security expectations. You'll support the development of automated tests, participate in test planning, and work closely with developers, analysts, and delivery teams to embed quality throughout the development lifecycle. You'll be encouraged to take ownership of your work, bring ideas that improve testing practices, and continue developing your technical capabilities while being supported by experienced colleagues and a collaborative engineering community. Key responsibilities: • Design & Execute: Develop and run functional and non-functional tests to validate system behaviour and requirements. • Automate & Improve: Create and maintain automated tests using modern languages and testing tools. • Analyse & Plan: Review requirements and contribute to test planning, ensuring appropriate coverage and traceability. • Assure Quality: Identify, record, and track defects while supporting the delivery of reliable software releases. • Collaborate & Contribute: Work closely with developers, analysts, and DevOps teams to embed testing across the delivery lifecycle. • Integrate & Support: Contribute to testing within CI/CD pipelines and support continuous improvement of testing approaches. Required qualifications to be successful in this role To succeed in this role, you'll bring hands-on experience in software testing and automation, alongside a strong understanding of quality assurance practices within modern delivery environments. You'll be a collaborative team player with a proactive approach to problem solving and a desire to continuously develop your skills. You should have: • Experience working as a Test Engineer within Agile or Waterfall delivery environments. • Proficiency in at least one programming language used for automation (e.g. Python, Java, C#). • Hands-on experience with test automation frameworks and testing tools. • Understanding of CI/CD pipelines and modern software delivery practices. • Familiarity with test management and defect tracking tools. • Knowledge of risk-based testing and quality assurance processes. • Strong analytical and problem-solving skills. • ISTQB or similar testing certification is desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Service Support Team Analyst Position Description At CGI, we're shaping the future of IT service excellence-empowering our clients to achieve operational resilience and outstanding customer experiences. As part of our Service Support team, you'll play a pivotal role in maintaining seamless IT operations, resolving complex incidents, and driving continuous improvement across mission-critical systems. This is your opportunity to contribute to transformation that truly matters-delivering innovation, reliability, and measurable value while growing your career in a collaborative environment built on trust, ownership, and creativity. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is based on-site 5 days per week, in Liverpool. Your future duties and responsibilities In this role, you'll take ownership of day-to-day service operations-ensuring incidents and service requests are managed efficiently and effectively. You'll collaborate closely with clients, vendors, and CGI colleagues to maintain high service standards and identify opportunities for improvement. Working in a 24/7/365 environment, you'll apply your problem-solving skills to keep systems running smoothly, contributing to continuous service innovation and knowledge sharing. You'll be empowered to take initiative, collaborate across teams, and bring creative solutions that enhance service delivery and client satisfaction-supported by CGI's culture of partnership and shared success. Key responsibilities: • Manage & Resolve: Handle incidents, service requests, and lifecycle activities in line with best practice • Analyse & Improve: Conduct root cause analysis for recurring issues and identify areas for operational improvement • Collaborate & Communicate: Liaise with clients, vendors, and 3rd parties to ensure timely resolution • Optimise & Contribute: Support performance tuning, minor upgrades, and knowledge base updates • Engage & Support: Participate in team meetings, share insights, and contribute to service excellence • Deliver & Lead: Support a 24/7/365 operational rota, ensuring service continuity and reliability Required qualifications to be successful in this role You should have a strong foundation in IT service operations, with the ability to manage incidents and requests efficiently while maintaining excellent communication and client service standards. A proactive, collaborative approach and commitment to quality will help you thrive in this dynamic environment. Essential qualifications: • Strong problem-solving and analytical skills • Excellent written and verbal communication • Ability to work independently and collaboratively • High level of self-motivation and accountability • Strong time management and organisational skills Desirable qualifications: • Experience in a customer-facing IT service desk role • Understanding of SLAs and performance targets • ITIL awareness or certification Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Service Support Team Analyst Position Description At CGI, we're shaping the future of IT service excellence-empowering our clients to achieve operational resilience and outstanding customer experiences. As part of our Service Support team, you'll play a pivotal role in maintaining seamless IT operations, resolving complex incidents, and driving continuous improvement across mission-critical systems. This is your opportunity to contribute to transformation that truly matters-delivering innovation, reliability, and measurable value while growing your career in a collaborative environment built on trust, ownership, and creativity. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is based on-site 5 days per week, in Liverpool. Your future duties and responsibilities In this role, you'll take ownership of day-to-day service operations-ensuring incidents and service requests are managed efficiently and effectively. You'll collaborate closely with clients, vendors, and CGI colleagues to maintain high service standards and identify opportunities for improvement. Working in a 24/7/365 environment, you'll apply your problem-solving skills to keep systems running smoothly, contributing to continuous service innovation and knowledge sharing. You'll be empowered to take initiative, collaborate across teams, and bring creative solutions that enhance service delivery and client satisfaction-supported by CGI's culture of partnership and shared success. Key responsibilities: • Manage & Resolve: Handle incidents, service requests, and lifecycle activities in line with best practice • Analyse & Improve: Conduct root cause analysis for recurring issues and identify areas for operational improvement • Collaborate & Communicate: Liaise with clients, vendors, and 3rd parties to ensure timely resolution • Optimise & Contribute: Support performance tuning, minor upgrades, and knowledge base updates • Engage & Support: Participate in team meetings, share insights, and contribute to service excellence • Deliver & Lead: Support a 24/7/365 operational rota, ensuring service continuity and reliability Required qualifications to be successful in this role You should have a strong foundation in IT service operations, with the ability to manage incidents and requests efficiently while maintaining excellent communication and client service standards. A proactive, collaborative approach and commitment to quality will help you thrive in this dynamic environment. Essential qualifications: • Strong problem-solving and analytical skills • Excellent written and verbal communication • Ability to work independently and collaboratively • High level of self-motivation and accountability • Strong time management and organisational skills Desirable qualifications: • Experience in a customer-facing IT service desk role • Understanding of SLAs and performance targets • ITIL awareness or certification Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Java Software Developer (DV Security Clearance) Position Description At CGI, you'll play a pivotal role in delivering mission-critical software that directly supports national defence outcomes. Working at the heart of a secure Defence programme, you'll help shape resilient, high-quality systems that enable our clients to operate with confidence. You'll be empowered to take ownership of complex challenges, collaborate with experts across disciplines, and innovate using modern standards and best practices. Supported by a culture that values knowledge-sharing, creativity and long-term career growth, you'll have the opportunity to make a lasting impact while developing solutions that truly matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a full-time, on-site position based 5 days per week at a site in Lincoln. Your future duties and responsibilities In this role, you will design, develop and support secure, high-quality Java-based solutions that underpin a complex defence system. You'll take ownership of the full software lifecycle, from understanding user needs and shaping technical solutions through to deployment, operation and continuous improvement. Working closely with engineers, analysts and users, you'll help ensure systems remain robust, resilient and fit for purpose, while mentoring junior colleagues and contributing to a collaborative, high-performance environment. You will also play a key role in improving standards and practices, supporting integration and testing activities, and resolving live service issues to maintain operational effectiveness and performance. Key responsibilities include: • Develop & deliver clean, secure and well-tested software aligned to modern standards • Lead & support system operation, monitoring and fault resolution in live environments • Collaborate & influence across disciplines to shape effective technical solutions • Improve & optimise system resilience, stability and performance • Coordinate & support build, integration and testing activities • Coach & mentor junior team members, sharing knowledge and best practice Required qualifications to be successful in this role You will be an experienced Java developer with a strong background in web technologies and enterprise systems, comfortable working in secure, mission-critical environments. You should demonstrate a broad technical skillset, an analytical mindset, and the ability to take responsibility for both delivery and continuous improvement within a collaborative team. Essential qualifications and experience: • Strong commercial experience in Java development • Significant experience installing and configuring web technologies, including Apache and Solr • Experience with proxy server configuration • Strong understanding of JSON data structures and RESTful web services • Experience authoring XSL/XSLT and working extensively with XML • Strong knowledge of Microsoft Server OS, including Hyper-V • Experience with requirements engineering and testing techniques • Ability to use mapping tools such as Altova MapForce • Experience creating lightweight user interfaces using HTML/CSS • Experience with Oracle Forms, Reports, PL/SQL and SVN • Familiarity with tools such as NetBeans, TOAD, JDeveloper and TortoiseSVN • Experience working in both Windows and Unix environments • Exposure to additional languages such as C++ or .NET Framework Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Java Software Developer (DV Security Clearance) Position Description At CGI, you'll play a pivotal role in delivering mission-critical software that directly supports national defence outcomes. Working at the heart of a secure Defence programme, you'll help shape resilient, high-quality systems that enable our clients to operate with confidence. You'll be empowered to take ownership of complex challenges, collaborate with experts across disciplines, and innovate using modern standards and best practices. Supported by a culture that values knowledge-sharing, creativity and long-term career growth, you'll have the opportunity to make a lasting impact while developing solutions that truly matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a full-time, on-site position based 5 days per week at a site in Lincoln. Your future duties and responsibilities In this role, you will design, develop and support secure, high-quality Java-based solutions that underpin a complex defence system. You'll take ownership of the full software lifecycle, from understanding user needs and shaping technical solutions through to deployment, operation and continuous improvement. Working closely with engineers, analysts and users, you'll help ensure systems remain robust, resilient and fit for purpose, while mentoring junior colleagues and contributing to a collaborative, high-performance environment. You will also play a key role in improving standards and practices, supporting integration and testing activities, and resolving live service issues to maintain operational effectiveness and performance. Key responsibilities include: • Develop & deliver clean, secure and well-tested software aligned to modern standards • Lead & support system operation, monitoring and fault resolution in live environments • Collaborate & influence across disciplines to shape effective technical solutions • Improve & optimise system resilience, stability and performance • Coordinate & support build, integration and testing activities • Coach & mentor junior team members, sharing knowledge and best practice Required qualifications to be successful in this role You will be an experienced Java developer with a strong background in web technologies and enterprise systems, comfortable working in secure, mission-critical environments. You should demonstrate a broad technical skillset, an analytical mindset, and the ability to take responsibility for both delivery and continuous improvement within a collaborative team. Essential qualifications and experience: • Strong commercial experience in Java development • Significant experience installing and configuring web technologies, including Apache and Solr • Experience with proxy server configuration • Strong understanding of JSON data structures and RESTful web services • Experience authoring XSL/XSLT and working extensively with XML • Strong knowledge of Microsoft Server OS, including Hyper-V • Experience with requirements engineering and testing techniques • Ability to use mapping tools such as Altova MapForce • Experience creating lightweight user interfaces using HTML/CSS • Experience with Oracle Forms, Reports, PL/SQL and SVN • Familiarity with tools such as NetBeans, TOAD, JDeveloper and TortoiseSVN • Experience working in both Windows and Unix environments • Exposure to additional languages such as C++ or .NET Framework Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Pensions Project Manager / Implementation Lead This role will work within Implementations to ensure work is delivered in a consistent and market leading manner. This role is a key part of ensuring ongoing work is delivered effectively for the Administration business. As Pensions Project Manager / Implementation Lead you will report into the Senior Implementations Lead and will be part of the Implementation team. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. This role can be based in either our Birmingham or Reading city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage Implementation projects. Deliver work in a consistent and efficient manner. Work with stakeholders to understand how processes can be utilised most effectively across the PM team. Play an active role in the delivery of Admin only implementations by developing an understanding of the scheme complexities and the impact on administration. Liaising with other team members to ensure that the delivery of solutions is consistent and effective. Work with the Implementation Delivery Manager/ Senior Managers to develop solutions for work as required. Develop optimised solutions to and deliver efficient solutions to the Implementation Project Management process. Support the design and implementation of processes and procedures relating to the delivery of Project management across Implementations. Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery. Promote a culture of continuous improvement within the Implementations project management team to develop and enhance understanding. Support the training and development of the Implementation project management team as well as mentoring less experienced colleagues. Contribute to the promotion of a positive working environment. Liaise with trustees, incumbent administrators and third parties Liaise with the technical analyst and/or Actuarial to gain a full understanding of the scheme to deliver an end-to-end administration service Work closely with the Admin system team and the admin BAU team to ensure a united team approach to scheme implementation Manage the implementation Client Service Team / working / steering group meetings Maintain Project plan, RAG status and documentation including Smartsheets and reports Manage / actively participate in the handover of schemes to Admin BAU team Ensure processes support Isio's ISO27001 information security certification. What we're looking for Detailed knowledge and understanding of DB and DC pensions schemes Proven record of delivering Project management across Implementations Management of key stakeholders at all levels in a typical corporate environment. Excellent communication (verbal and written) and good interpersonal skills. Experience of Pensions administration / modern pensions administration systems Excellent Planning & Organisational skills. Ability to adapt to change. Strong analytical skills and creative approach to getting work delivered. Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us
Mar 24, 2026
Full time
Pensions Project Manager / Implementation Lead This role will work within Implementations to ensure work is delivered in a consistent and market leading manner. This role is a key part of ensuring ongoing work is delivered effectively for the Administration business. As Pensions Project Manager / Implementation Lead you will report into the Senior Implementations Lead and will be part of the Implementation team. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. This role can be based in either our Birmingham or Reading city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage Implementation projects. Deliver work in a consistent and efficient manner. Work with stakeholders to understand how processes can be utilised most effectively across the PM team. Play an active role in the delivery of Admin only implementations by developing an understanding of the scheme complexities and the impact on administration. Liaising with other team members to ensure that the delivery of solutions is consistent and effective. Work with the Implementation Delivery Manager/ Senior Managers to develop solutions for work as required. Develop optimised solutions to and deliver efficient solutions to the Implementation Project Management process. Support the design and implementation of processes and procedures relating to the delivery of Project management across Implementations. Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery. Promote a culture of continuous improvement within the Implementations project management team to develop and enhance understanding. Support the training and development of the Implementation project management team as well as mentoring less experienced colleagues. Contribute to the promotion of a positive working environment. Liaise with trustees, incumbent administrators and third parties Liaise with the technical analyst and/or Actuarial to gain a full understanding of the scheme to deliver an end-to-end administration service Work closely with the Admin system team and the admin BAU team to ensure a united team approach to scheme implementation Manage the implementation Client Service Team / working / steering group meetings Maintain Project plan, RAG status and documentation including Smartsheets and reports Manage / actively participate in the handover of schemes to Admin BAU team Ensure processes support Isio's ISO27001 information security certification. What we're looking for Detailed knowledge and understanding of DB and DC pensions schemes Proven record of delivering Project management across Implementations Management of key stakeholders at all levels in a typical corporate environment. Excellent communication (verbal and written) and good interpersonal skills. Experience of Pensions administration / modern pensions administration systems Excellent Planning & Organisational skills. Ability to adapt to change. Strong analytical skills and creative approach to getting work delivered. Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us
Location Croydon, Manchester, Sheffield. About the job Job summary Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services. As a Technical Business Analyst , you will lead and coordinate complex technical business analysis across high profile services. Working closely with policy colleagues, operational users, architects and delivery teams, you will translate business and user needs into clear requirements that enable effective delivery in agile environments. You will apply strong systems thinking and a solid understanding of end to end data flows to help teams navigate complexity and deliver practical outcomes. The role involves working at a detailed technical level, translating complex requirements into well-defined backlog items and enabling development teams through clear, actionable analysis.We are particularly interested in candidates with experience in one or more of the following: Technical business analysis across integrated systems and data flows APIs and data level analysis, including JSON/XML message formats Biometrics, identity, immigration, border or security related services You will work closely with technical teams to ensure solutions integrate seamlessly with existing systems and processes. You will be comfortable working at the data level within complex Application Programming Interfaces (APIs) and able to liaise with the development teams at this level of detail. You will be familiar with JSON/XML message formats. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements. You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you'll demonstrate a solid understanding of your domain. You'll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development. Person specification Main Responsibilities Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format. Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested. Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 32 hours per week due to business requirements. Essential Skills Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion. Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
Mar 24, 2026
Full time
Location Croydon, Manchester, Sheffield. About the job Job summary Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services. As a Technical Business Analyst , you will lead and coordinate complex technical business analysis across high profile services. Working closely with policy colleagues, operational users, architects and delivery teams, you will translate business and user needs into clear requirements that enable effective delivery in agile environments. You will apply strong systems thinking and a solid understanding of end to end data flows to help teams navigate complexity and deliver practical outcomes. The role involves working at a detailed technical level, translating complex requirements into well-defined backlog items and enabling development teams through clear, actionable analysis.We are particularly interested in candidates with experience in one or more of the following: Technical business analysis across integrated systems and data flows APIs and data level analysis, including JSON/XML message formats Biometrics, identity, immigration, border or security related services You will work closely with technical teams to ensure solutions integrate seamlessly with existing systems and processes. You will be comfortable working at the data level within complex Application Programming Interfaces (APIs) and able to liaise with the development teams at this level of detail. You will be familiar with JSON/XML message formats. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements. You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you'll demonstrate a solid understanding of your domain. You'll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development. Person specification Main Responsibilities Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format. Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested. Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 32 hours per week due to business requirements. Essential Skills Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion. Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
Senior Insight Analyst Remote first across the UK. Circa 60000 plus bonus and benefits. This is an opportunity to join a growing analytics consultancy working with major global brands on marketing effectiveness and digital performance. You will operate at the centre of key client relationships, delivering impactful insight and shaping how data drives decision making. The Company They are a self-funded, fast-scaling analytics consultancy specialising in marketing effectiveness, digital insight and media evaluation. With long-standing retained clients and a strong commercial pipeline, they combine stability with growth. Their team works closely with senior marketing stakeholders, challenging agency output and delivering clear, commercially relevant insight. The Role You will: Own and develop senior client relationships across major brand portfolios. Deliver high-quality insight across digital marketing, site performance and channel effectiveness. Build and refine measurement frameworks in partnership with media agencies. Review and validate analysis from external partners to ensure accuracy and value. Present confidently to senior marketing leaders and simplify complex findings. Contribute to pitches, new methodologies and internal product development. Mentor others and support delivery across multiple workstreams. Your Skills and Experience You will have: Strong experience using data to guide senior stakeholders and shape commercial decisions. Confident presentation skills and the ability to communicate complex ideas clearly. Knowledge of digital marketing and site performance analytics. Experience working with or challenging media agency outputs. The ability to mentor and contribute to high-quality analytical delivery. A commercially minded approach to insight and measurement. What They Offer Salary around 60000 plus up to 20 percent bonus. Pension, private health cover, annual leave plus Christmas shutdown, L&D budget and equity participation. Fully remote first working model with regular in-person collaboration days. How to Apply If you are a client-facing analytics professional who enjoys delivering commercially impactful insight, apply today to find out more.
Mar 24, 2026
Full time
Senior Insight Analyst Remote first across the UK. Circa 60000 plus bonus and benefits. This is an opportunity to join a growing analytics consultancy working with major global brands on marketing effectiveness and digital performance. You will operate at the centre of key client relationships, delivering impactful insight and shaping how data drives decision making. The Company They are a self-funded, fast-scaling analytics consultancy specialising in marketing effectiveness, digital insight and media evaluation. With long-standing retained clients and a strong commercial pipeline, they combine stability with growth. Their team works closely with senior marketing stakeholders, challenging agency output and delivering clear, commercially relevant insight. The Role You will: Own and develop senior client relationships across major brand portfolios. Deliver high-quality insight across digital marketing, site performance and channel effectiveness. Build and refine measurement frameworks in partnership with media agencies. Review and validate analysis from external partners to ensure accuracy and value. Present confidently to senior marketing leaders and simplify complex findings. Contribute to pitches, new methodologies and internal product development. Mentor others and support delivery across multiple workstreams. Your Skills and Experience You will have: Strong experience using data to guide senior stakeholders and shape commercial decisions. Confident presentation skills and the ability to communicate complex ideas clearly. Knowledge of digital marketing and site performance analytics. Experience working with or challenging media agency outputs. The ability to mentor and contribute to high-quality analytical delivery. A commercially minded approach to insight and measurement. What They Offer Salary around 60000 plus up to 20 percent bonus. Pension, private health cover, annual leave plus Christmas shutdown, L&D budget and equity participation. Fully remote first working model with regular in-person collaboration days. How to Apply If you are a client-facing analytics professional who enjoys delivering commercially impactful insight, apply today to find out more.
Harnham - Data & Analytics Recruitment
Manchester, Lancashire
Senior Insight Analyst - Remote-first UK A boutique analytics consultancy specialising in marketing effectiveness and media performance is seeking a Senior Insight Analyst to join its growing team. The consultancy works on high-complexity, long-term partnerships with major pharmaceutical and consumer brands, supporting marketing effectiveness, digital insight, and media validation initiatives. The ideal candidate thrives in client-facing environments, enjoys challenging agency outputs with data, and is comfortable presenting to senior stakeholders including Marketing Directors and CMO-level executives. About the Role The Senior Insight Analyst will play a key part in managing and developing senior client relationships through data-driven insight. The role involves delivering marketing effectiveness analysis, evaluating digital and media performance, and challenging global media agency outputs to ensure clients receive clear strategic direction. This position is well-suited for someone who wants to work on projects that have genuine commercial impact, collaborate with marketing leaders and agency partners, and contribute strategic insight during high-level stakeholder discussions. Responsibilities Owning and developing senior client relationships across major brand portfolios Delivering approximately two major insight deliverables per month Building measurement frameworks with global media agency partners Evaluating digital marketing and site effectiveness across high media-spend campaigns Challenging and validating media agency outputs to cut through noise Presenting confidently to Marketing Directors and CMO-level stakeholders Thinking on your feet with data during high-level client discussions Contributing to new business pitches and account growth initiatives Developing new methodologies and data products internally Mentoring junior team members and delivering through others Candidate Profile Proven experience managing senior stakeholder relationships through data Strong presentation skills with ability to simplify complexity for executive audiences Experience with digital marketing and site effectiveness analytics Knowledge of enterprise analytics platforms such as Adobe Analytics or Google Analytics Ability to challenge and validate media agency work with confidence Experience mentoring or delivering through others in a consultancy environment Commercial mindset with understanding of how insight drives marketing performance Comfortable operating in high media-spend environments with global agency partners A structured, analytical approach to problem-solving Excellent communication skills and ability to collaborate with marketing and media professionals What the Consultancy Offers Base salary circa £60,000, flexible to £65,000-£70,000 for exceptional profiles Up to 20% performance bonus 6% pension contribution Vitality health cover 25 days annual leave plus Christmas shutdown week at no deduction to holiday allowance Cycle to Work scheme Learning and Development budget with structured development support Shared workspace budget for remote working Equity participation scheme as part of long-term team incentive Remote-first working arrangements across the UK Company meet-ups every two months for collaboration and strategy sessions Opportunities to work on meaningful client partnerships rather than transactional projects A highly skilled, collaborative team with long-term client retention Space to develop methodologies, propose ideas, and contribute to consultancy growth A supportive environment rooted in analytical rigour and commercial impact Marketing Directors and senior stakeholders rely on the insights delivered by this team every day. Candidates who want to make genuine commercial impact through analytics and who value working closely with senior clients are encouraged to apply. For more information or to apply, please contact Mohammed Buhariwala at Harnham.
Mar 24, 2026
Full time
Senior Insight Analyst - Remote-first UK A boutique analytics consultancy specialising in marketing effectiveness and media performance is seeking a Senior Insight Analyst to join its growing team. The consultancy works on high-complexity, long-term partnerships with major pharmaceutical and consumer brands, supporting marketing effectiveness, digital insight, and media validation initiatives. The ideal candidate thrives in client-facing environments, enjoys challenging agency outputs with data, and is comfortable presenting to senior stakeholders including Marketing Directors and CMO-level executives. About the Role The Senior Insight Analyst will play a key part in managing and developing senior client relationships through data-driven insight. The role involves delivering marketing effectiveness analysis, evaluating digital and media performance, and challenging global media agency outputs to ensure clients receive clear strategic direction. This position is well-suited for someone who wants to work on projects that have genuine commercial impact, collaborate with marketing leaders and agency partners, and contribute strategic insight during high-level stakeholder discussions. Responsibilities Owning and developing senior client relationships across major brand portfolios Delivering approximately two major insight deliverables per month Building measurement frameworks with global media agency partners Evaluating digital marketing and site effectiveness across high media-spend campaigns Challenging and validating media agency outputs to cut through noise Presenting confidently to Marketing Directors and CMO-level stakeholders Thinking on your feet with data during high-level client discussions Contributing to new business pitches and account growth initiatives Developing new methodologies and data products internally Mentoring junior team members and delivering through others Candidate Profile Proven experience managing senior stakeholder relationships through data Strong presentation skills with ability to simplify complexity for executive audiences Experience with digital marketing and site effectiveness analytics Knowledge of enterprise analytics platforms such as Adobe Analytics or Google Analytics Ability to challenge and validate media agency work with confidence Experience mentoring or delivering through others in a consultancy environment Commercial mindset with understanding of how insight drives marketing performance Comfortable operating in high media-spend environments with global agency partners A structured, analytical approach to problem-solving Excellent communication skills and ability to collaborate with marketing and media professionals What the Consultancy Offers Base salary circa £60,000, flexible to £65,000-£70,000 for exceptional profiles Up to 20% performance bonus 6% pension contribution Vitality health cover 25 days annual leave plus Christmas shutdown week at no deduction to holiday allowance Cycle to Work scheme Learning and Development budget with structured development support Shared workspace budget for remote working Equity participation scheme as part of long-term team incentive Remote-first working arrangements across the UK Company meet-ups every two months for collaboration and strategy sessions Opportunities to work on meaningful client partnerships rather than transactional projects A highly skilled, collaborative team with long-term client retention Space to develop methodologies, propose ideas, and contribute to consultancy growth A supportive environment rooted in analytical rigour and commercial impact Marketing Directors and senior stakeholders rely on the insights delivered by this team every day. Candidates who want to make genuine commercial impact through analytics and who value working closely with senior clients are encouraged to apply. For more information or to apply, please contact Mohammed Buhariwala at Harnham.
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives click apply for full job details
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives click apply for full job details
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our specialist Administration Project Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP Equalisation projects; benefit analysis and rectification work; Pensions Dashboard projects; Scheme transitions; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Regular maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to DB pension schemes. Demonstrable experience working on, reviewing and delivering bulk projects including GMP, Pension Dashboard, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Mar 24, 2026
Full time
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our specialist Administration Project Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP Equalisation projects; benefit analysis and rectification work; Pensions Dashboard projects; Scheme transitions; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Regular maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to DB pension schemes. Demonstrable experience working on, reviewing and delivering bulk projects including GMP, Pension Dashboard, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives click apply for full job details
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives click apply for full job details
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives click apply for full job details
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives click apply for full job details
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Senior Pensions Calculation Analyst As part of the Calculations & Benefits Team, this role delivers market-leading systems calculation work and is central to ensuring calculations are delivered efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role can be based in our Manchester, Reading, Bristol, Birmingham or Croydon city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage and deliver calculation work Deliver work in a consistent and efficient manner Work with stakeholders to understand how processes and systems can be utilised most effectively Liaise with the BAU admin team and prioritise work and resources Lead in the delivery of work through coding and configuration of the admin platforms Liaising with other team members to ensure that the delivery of solutions is consistent and effective Collaborate with others to develop and implement solutions for work as required Lead in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team Support the design and implementation of processes and procedures relating to Admin calculations Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery Promote a culture of continuous improvement within the team to develop and enhance understanding Participate in the training and development of the Calculations & Benefits Team as well as mentoring less experienced colleagues Ensure processes support Isio's ISO27001 What we're looking for Proven record of delivering calculation solutions across pensions admin systems Excellent knowledge of DB / DC pension schemes and their calculation requirements Management of key stakeholders at all levels in a typical corporate environment Experience of relational databases Demonstrable programming experience (e.g. SQL / .NET / VBA) Experience of management responsibilities such as, work prioritisation, holding others to account, risk management Experience of managing a small team Excellent communication (verbal and written) and good interpersonal skills Experience of modern pensions administration systems Ability to interpret benefit specification and translate into calculations Excellent Planning & Organisational skills Strong analytical and problem-solving skills and a creative approach to getting work delivered Thorough knowledge of robust audit, testing and sign off processes Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Mar 24, 2026
Full time
Senior Pensions Calculation Analyst As part of the Calculations & Benefits Team, this role delivers market-leading systems calculation work and is central to ensuring calculations are delivered efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role can be based in our Manchester, Reading, Bristol, Birmingham or Croydon city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage and deliver calculation work Deliver work in a consistent and efficient manner Work with stakeholders to understand how processes and systems can be utilised most effectively Liaise with the BAU admin team and prioritise work and resources Lead in the delivery of work through coding and configuration of the admin platforms Liaising with other team members to ensure that the delivery of solutions is consistent and effective Collaborate with others to develop and implement solutions for work as required Lead in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team Support the design and implementation of processes and procedures relating to Admin calculations Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery Promote a culture of continuous improvement within the team to develop and enhance understanding Participate in the training and development of the Calculations & Benefits Team as well as mentoring less experienced colleagues Ensure processes support Isio's ISO27001 What we're looking for Proven record of delivering calculation solutions across pensions admin systems Excellent knowledge of DB / DC pension schemes and their calculation requirements Management of key stakeholders at all levels in a typical corporate environment Experience of relational databases Demonstrable programming experience (e.g. SQL / .NET / VBA) Experience of management responsibilities such as, work prioritisation, holding others to account, risk management Experience of managing a small team Excellent communication (verbal and written) and good interpersonal skills Experience of modern pensions administration systems Ability to interpret benefit specification and translate into calculations Excellent Planning & Organisational skills Strong analytical and problem-solving skills and a creative approach to getting work delivered Thorough knowledge of robust audit, testing and sign off processes Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Mar 24, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
LEAD DATA ANALYST £65,000 + Benefits LONDON (HYBRID) This is an opportunity to step into a high-impact Lead Data Analyst role where you shape data strategy, own end-to-end delivery, and influence senior stakeholders. You will work closely with performance-driven teams and have the freedom to build, innovate, and lead. The Company We are a fast-growing performance marketing and technology business that uses modern data tooling to drive commercial impact. Our focus is on building tailored analytical solutions that help clients scale profitably. You will join a cooperative environment that values clear thinking, technical rigour, and a proactive approach to solving complex problems. As one of their early senior hires, you will help set strong foundations for future growth. The Role This role positions you as the strategic lead for high-value analytics projects, partnering closely with senior stakeholders to shape data strategy and create an impact with insights. You will combine hands-on technical work with client leadership, owning the full lifecycle of data solutions from transformation design to executive-level presentation. It is an opportunity to drive commercial outcomes, elevate analytical capability, and play a key role in a growing data function. Lead analytical strategy across key client accounts, acting as a trusted data partner. Own end-to-end project delivery from scoping to presenting insights to senior stakeholders. Build and maintain production-grade SQL and dbt models. Develop clear, compelling dashboards and data stories using tools such as Tableau or Looker. Guide clients on tracking, attribution, and digital marketing data best practice. Mentor junior analysts and support high analytical standards across the team. Your Skills and Experience We are looking for strong stakeholder engagement, experience using Google/Meta ads, and confident experimentation background. Strong commercial experience with SQL and dbt in production environments. Confident working with clients, shaping roadmaps, and managing multiple workstreams. Skilled in data visualisation and communicating insights to non-technical audiences. Deep understanding of the digital marketing ecosystem and analytics platforms. Comfortable bridging technical detail with commercial outcomes.
Mar 24, 2026
Full time
LEAD DATA ANALYST £65,000 + Benefits LONDON (HYBRID) This is an opportunity to step into a high-impact Lead Data Analyst role where you shape data strategy, own end-to-end delivery, and influence senior stakeholders. You will work closely with performance-driven teams and have the freedom to build, innovate, and lead. The Company We are a fast-growing performance marketing and technology business that uses modern data tooling to drive commercial impact. Our focus is on building tailored analytical solutions that help clients scale profitably. You will join a cooperative environment that values clear thinking, technical rigour, and a proactive approach to solving complex problems. As one of their early senior hires, you will help set strong foundations for future growth. The Role This role positions you as the strategic lead for high-value analytics projects, partnering closely with senior stakeholders to shape data strategy and create an impact with insights. You will combine hands-on technical work with client leadership, owning the full lifecycle of data solutions from transformation design to executive-level presentation. It is an opportunity to drive commercial outcomes, elevate analytical capability, and play a key role in a growing data function. Lead analytical strategy across key client accounts, acting as a trusted data partner. Own end-to-end project delivery from scoping to presenting insights to senior stakeholders. Build and maintain production-grade SQL and dbt models. Develop clear, compelling dashboards and data stories using tools such as Tableau or Looker. Guide clients on tracking, attribution, and digital marketing data best practice. Mentor junior analysts and support high analytical standards across the team. Your Skills and Experience We are looking for strong stakeholder engagement, experience using Google/Meta ads, and confident experimentation background. Strong commercial experience with SQL and dbt in production environments. Confident working with clients, shaping roadmaps, and managing multiple workstreams. Skilled in data visualisation and communicating insights to non-technical audiences. Deep understanding of the digital marketing ecosystem and analytics platforms. Comfortable bridging technical detail with commercial outcomes.