Shop Manager - Full Time Hours: 45 hours across 5 days per week. Pay: £32,944- £46,483 per annum. Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more! We are looking to recruit a new shop manager for our shop in Cowley, Hillingdon, Greater London. We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & benefits: The salary offered for this position is between £32,944.97- £46,483.67 on a 45 hour contract. 30 days holiday each year. Great training and development opportunities. 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. A smart uniform. Free life assurance. Workplace pension. A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our shop managers you will: Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. Motivate and inspire your team to run an efficient shop and provide a great service to our customers. Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need: A friendly, positive, hardworking approach to work. Excellent leadership skills with the ability to motivate people in a busy and challenging environment To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. Experience as a manager or assistant manager. A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job: There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information: Position: SM, Hours: 45, Days: 5
Feb 08, 2026
Full time
Shop Manager - Full Time Hours: 45 hours across 5 days per week. Pay: £32,944- £46,483 per annum. Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more! We are looking to recruit a new shop manager for our shop in Cowley, Hillingdon, Greater London. We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & benefits: The salary offered for this position is between £32,944.97- £46,483.67 on a 45 hour contract. 30 days holiday each year. Great training and development opportunities. 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. A smart uniform. Free life assurance. Workplace pension. A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our shop managers you will: Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. Motivate and inspire your team to run an efficient shop and provide a great service to our customers. Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need: A friendly, positive, hardworking approach to work. Excellent leadership skills with the ability to motivate people in a busy and challenging environment To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. Experience as a manager or assistant manager. A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job: There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information: Position: SM, Hours: 45, Days: 5
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Hybrid: 3 days a week in the office- Core hours 10-3 (Holborn) Recruiters: As much as I value you, we are not looking to partner with any recruiters or agencies for this role About Us We are Gett. We solve the most complex real-life problems of urban transportation; as a talented, dynamic and multi-faceted community, we are here to challenge the norms of the industry with our technology and move it into the future. We set the bar high for ourselves and take pride in delivering frictionless products for all our customers. We are the people you can rely on when you need to move with confidence, whether you are going places for yourself, for your business, as a traveller or driver or as a partner. We are very local. We integrate with the existing fabric of the places where we operate: we work hand-in-hand with the local taxis and fleets to provide the best possible service customers can get, where it matters the most. We serve people who move constantly and we're one of the best for the most demanding customers: business travellers. That's where we started, building the best platform for the challenging needs of businesses. And then for anyone's everyday needs: for drivers who make it their living - every day, and beyond. About the Role Drive Growth: Proactively identify and capitalise on opportunities to increase platform usage and ride volume within your accounts. Boost Adoption: Develop and implement actions to ensure clients fully utilise our platform and its features. Minimise Churn: Build relationships and proactively address challenges to maximise client retention. Deliver Value: Act as a trusted advisor, helping clients achieve their goals and maximise their return on investment. Key Responsibilities Portfolio Management: Effectively manage a large and diverse portfolio of accounts. Relationship Building: Cultivate strong relationships with key stakeholders across various industries. Data Analysis: Analyse customer data to identify trends, challenges, and opportunities for growth. Growth Initiatives: Develop and execute proactive strategies to increase platform adoption and ride volume. Churn Prevention: Monitor customer health, identify at-risk accounts, and implement proactive measures to prevent churn. Communication & Presentation: Deliver compelling QBR presentations and effectively communicate growth activities to clients. Collaboration: Work closely with internal teams (Sales, Product, Support) to ensure a seamless customer experience. Technology Utilisation: Leverage CRM systems, automation platforms, and other tools to manage your large portfolio and drive efficiency. Requirements Proactive Engagement Strong communication and interpersonal skills Ability to build rapport and communicate effectively with customers at all levels 1-2 years of experience in a customer-facing role Team player: willingness to collaborate effectively with colleagues and contribute to a positive team environment. Data Driven Nice to have Used Customer Success Platform & CRM such as Vitally, Salesloft & Salesforce Interview Process Talent Screen: (30-40mins) Our Talent and People Partner Joe Phillips will be asking about your experience and motivation for joining Gett Competency & Culture Deep Dive (1 Hour) - Kylie Gradley (Head of CS-Core) + Alex McDonald (Senior Customer Success Manager) - They will be diving deeper into your experience, asking questions around working towards targets, client relationship management and what you understand that Gett does (we don't expect you to be fluent in what Gett does but a good understanding of what we offer ) Final Chat (45 mins) - Alice Edwards (Director of Customer Success & Support) - This is a great opportunity to discuss your career ambitions and hear about the strategic vision for the Customer Success department at Gett. This is a great chance to ask lots of questions. Please Note: To give you an idea of how long the process could take, we typically estimate 1 week per interview due to diary management - if we can fit 2 interviews in 1 week we will try Applications will be reviewed from 12th Feb 2025! Here's What you Gett 25 days holiday a year + bank holidays + a day off in your birthday month + 2 volunteer days - PLUS one extra Friday off every month! Working from Home Allowance Private Medical Cover At Gett, we embrace and celebrate diversity in all its vibrant forms. Whether you are a team member, customer, driver or supplier, we firmly believe it's our duty to create an inclusive environment where you can be your whole self. We strive to operate openly and respectfully as a team and offer accessible products and services; we believe this helps us achieve great outcomes for our customers and communities and make Gett an enjoyable, safe and positive workplace for all. Together, we grow and thrive on the multitude of backgrounds in our truly diverse team. If you need additional assistance or having trouble with applying please email:
Feb 08, 2026
Full time
Hybrid: 3 days a week in the office- Core hours 10-3 (Holborn) Recruiters: As much as I value you, we are not looking to partner with any recruiters or agencies for this role About Us We are Gett. We solve the most complex real-life problems of urban transportation; as a talented, dynamic and multi-faceted community, we are here to challenge the norms of the industry with our technology and move it into the future. We set the bar high for ourselves and take pride in delivering frictionless products for all our customers. We are the people you can rely on when you need to move with confidence, whether you are going places for yourself, for your business, as a traveller or driver or as a partner. We are very local. We integrate with the existing fabric of the places where we operate: we work hand-in-hand with the local taxis and fleets to provide the best possible service customers can get, where it matters the most. We serve people who move constantly and we're one of the best for the most demanding customers: business travellers. That's where we started, building the best platform for the challenging needs of businesses. And then for anyone's everyday needs: for drivers who make it their living - every day, and beyond. About the Role Drive Growth: Proactively identify and capitalise on opportunities to increase platform usage and ride volume within your accounts. Boost Adoption: Develop and implement actions to ensure clients fully utilise our platform and its features. Minimise Churn: Build relationships and proactively address challenges to maximise client retention. Deliver Value: Act as a trusted advisor, helping clients achieve their goals and maximise their return on investment. Key Responsibilities Portfolio Management: Effectively manage a large and diverse portfolio of accounts. Relationship Building: Cultivate strong relationships with key stakeholders across various industries. Data Analysis: Analyse customer data to identify trends, challenges, and opportunities for growth. Growth Initiatives: Develop and execute proactive strategies to increase platform adoption and ride volume. Churn Prevention: Monitor customer health, identify at-risk accounts, and implement proactive measures to prevent churn. Communication & Presentation: Deliver compelling QBR presentations and effectively communicate growth activities to clients. Collaboration: Work closely with internal teams (Sales, Product, Support) to ensure a seamless customer experience. Technology Utilisation: Leverage CRM systems, automation platforms, and other tools to manage your large portfolio and drive efficiency. Requirements Proactive Engagement Strong communication and interpersonal skills Ability to build rapport and communicate effectively with customers at all levels 1-2 years of experience in a customer-facing role Team player: willingness to collaborate effectively with colleagues and contribute to a positive team environment. Data Driven Nice to have Used Customer Success Platform & CRM such as Vitally, Salesloft & Salesforce Interview Process Talent Screen: (30-40mins) Our Talent and People Partner Joe Phillips will be asking about your experience and motivation for joining Gett Competency & Culture Deep Dive (1 Hour) - Kylie Gradley (Head of CS-Core) + Alex McDonald (Senior Customer Success Manager) - They will be diving deeper into your experience, asking questions around working towards targets, client relationship management and what you understand that Gett does (we don't expect you to be fluent in what Gett does but a good understanding of what we offer ) Final Chat (45 mins) - Alice Edwards (Director of Customer Success & Support) - This is a great opportunity to discuss your career ambitions and hear about the strategic vision for the Customer Success department at Gett. This is a great chance to ask lots of questions. Please Note: To give you an idea of how long the process could take, we typically estimate 1 week per interview due to diary management - if we can fit 2 interviews in 1 week we will try Applications will be reviewed from 12th Feb 2025! Here's What you Gett 25 days holiday a year + bank holidays + a day off in your birthday month + 2 volunteer days - PLUS one extra Friday off every month! Working from Home Allowance Private Medical Cover At Gett, we embrace and celebrate diversity in all its vibrant forms. Whether you are a team member, customer, driver or supplier, we firmly believe it's our duty to create an inclusive environment where you can be your whole self. We strive to operate openly and respectfully as a team and offer accessible products and services; we believe this helps us achieve great outcomes for our customers and communities and make Gett an enjoyable, safe and positive workplace for all. Together, we grow and thrive on the multitude of backgrounds in our truly diverse team. If you need additional assistance or having trouble with applying please email:
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Telephone Account Manager £32,000 + bonus Hybrid working 2 days WFH Exeter Are you a natural relationship - builder who thrives in a collaborative, people - focused environment? Our client, a respected and award - winning organisation within the financial services sector, is growing and this is an excellent opportunity to join a forward - thinking business with a genuine commitment to employee developm click apply for full job details
Feb 08, 2026
Full time
Telephone Account Manager £32,000 + bonus Hybrid working 2 days WFH Exeter Are you a natural relationship - builder who thrives in a collaborative, people - focused environment? Our client, a respected and award - winning organisation within the financial services sector, is growing and this is an excellent opportunity to join a forward - thinking business with a genuine commitment to employee developm click apply for full job details
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Job Description Where you fit in This is an exciting new service working in partnership with King s College Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities • Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm. • Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally. • In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread s model of intervention is delivered consistently. • Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges • Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions • Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread s interventions • Along with the team, tailor and design youth work resources that are specific to the young people we are working with • Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations. • With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings • Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required. • Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to. • Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people • Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm. • In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts. • Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread s best-practice requirements. (Training will be provided.) • Collect and record evidence of project outcomes and young people s achievements, to ensure the completion of monitoring forms and project progress reports as required. • Work as part of a team to continue to develop the programme s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders. • To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners. • With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: A degree-level qualification in social work, youth work, social science, education or another relevant field Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential • A thorough knowledge and understanding of the physical . click apply for full job details
Feb 08, 2026
Full time
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Job Description Where you fit in This is an exciting new service working in partnership with King s College Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities • Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm. • Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally. • In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread s model of intervention is delivered consistently. • Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges • Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions • Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread s interventions • Along with the team, tailor and design youth work resources that are specific to the young people we are working with • Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations. • With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings • Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required. • Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to. • Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people • Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm. • In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts. • Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread s best-practice requirements. (Training will be provided.) • Collect and record evidence of project outcomes and young people s achievements, to ensure the completion of monitoring forms and project progress reports as required. • Work as part of a team to continue to develop the programme s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders. • To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners. • With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: A degree-level qualification in social work, youth work, social science, education or another relevant field Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential • A thorough knowledge and understanding of the physical . click apply for full job details
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Feb 08, 2026
Full time
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Overview Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in our Glasgow branch. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team at the Belfast branch, covering Belfast City Centre. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £31,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Feb 08, 2026
Full time
Overview Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in our Glasgow branch. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team at the Belfast branch, covering Belfast City Centre. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £31,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
HC Facility Management Limited
Sheffield, Yorkshire
Overview Responsible To: Area Manager Key Relationships: Area Manager, Multi site Head Housekeepers, and Departmental team in the Support Services Office Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. Job Overview: The post holder will ensure that all sites are under your control and fully supported at all times. Maximising profit through the achievement of Productivity targets, wages, cleanliness standards, overheads and all other business and financial targets. To ensure sites consistency through communication, setting clear expectations, managing performance and compliance to all policies and procedures. To hold monthly client meetings to review site performance. The role will require you to work a number of hours/shifts across the given sites based on the Labour Model. Job Description Key Responsibilities First port of call for client and Head Housekeeper through regular site visits and monthly client catch-ups. To lead, coach and support your Head Housekeepers to achieve the minimum quality requirements whilst engaging your teams to be the very best Recruiting, training and developing site teams. Lead teams to maintaining required productivity and required standards in the Housekeeping Department of your sites. Manage any employee relations matters in accordance with current Hotelcare HR policies and procedures. This may include but is not limited to investigations, disciplinaries and grievance hearings. To adhere to all Hotelcare Policies and Procedures. Ensure that all legal aspects are delivered to standard across all sites. Ensure all Health and Safety requirements are met, to the company standard, and to ensure the safety of all staff. Ensure that the security of staff and property is guaranteed through the adherence to company policies and procedures. Ensure that you and your teams project a professional image and attitude adhering to company uniform policy at all times. Ensure that all teams meet the required standards of performance of their job at all times. Adopt a zero-tolerance approach to all areas of both you and your team's performance. Adhere to all personnel policies and procedures as laid down by the company. Carry out any other duties as directed by the company. Commercial Responsibilities Ensure that all sites are aware of financial targets and performance against these. Ensure all cost of sales and financial targets are attained. Manage individual site performance and take any necessary action to help improve. Review performance regularly and provide feedback to line manager and individual sites. Ensure cleanliness standards are being consistently delivered on each site, in line with client expectations, through monthly meetings. Business Responsibilities Review weekly performance reports and take action where needed to improve performance in these areas. All sites to be aware of required headcount, and ensure that this is consistently reviewed in line with recruitment. Manage a team of professionals on a daily basis to meet or exceed company objectives. Ensure all HHK's, Deputies and supervisory teams are professionally trained to meet the requirements of their job. Communicate regularly with our clients. Maintain high staff satisfaction and manage staff turnover. Ensure all Service Level Agreements (SLA's) are being delivered. Demonstrate initiative by using a problem-solving approach to issues under your control. Address team concerns and provide direction whenever needed. Build strong working relationships and maintain effective communication with team members. Person specification Experience Experience working in a multi-site or Dual Housekeeper capacity. Experience in successfully leading a team. Skills and knowledge Effective written, verbal and presentation skills. A 'Can Do' attitude. Excellent customer relationship management skills. Demonstrated Hotelcare behaviours of professionalism and people skills. Excellent personal effectiveness and time management skills. Ability to prioritise and multi-task. Effective IT skills including Microsoft office. Self-motivated, self-aware and demonstrates personal accountability. Flexibility in approaching work situations and the ability to travel and stay away overnight from time to time and work weekends and evenings as the business demands. Ability to work confidentially and with integrity. Results focussed and analytical. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out the additional reasonable tasks to meet the needs of the Company and their clients.
Feb 08, 2026
Full time
Overview Responsible To: Area Manager Key Relationships: Area Manager, Multi site Head Housekeepers, and Departmental team in the Support Services Office Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. Job Overview: The post holder will ensure that all sites are under your control and fully supported at all times. Maximising profit through the achievement of Productivity targets, wages, cleanliness standards, overheads and all other business and financial targets. To ensure sites consistency through communication, setting clear expectations, managing performance and compliance to all policies and procedures. To hold monthly client meetings to review site performance. The role will require you to work a number of hours/shifts across the given sites based on the Labour Model. Job Description Key Responsibilities First port of call for client and Head Housekeeper through regular site visits and monthly client catch-ups. To lead, coach and support your Head Housekeepers to achieve the minimum quality requirements whilst engaging your teams to be the very best Recruiting, training and developing site teams. Lead teams to maintaining required productivity and required standards in the Housekeeping Department of your sites. Manage any employee relations matters in accordance with current Hotelcare HR policies and procedures. This may include but is not limited to investigations, disciplinaries and grievance hearings. To adhere to all Hotelcare Policies and Procedures. Ensure that all legal aspects are delivered to standard across all sites. Ensure all Health and Safety requirements are met, to the company standard, and to ensure the safety of all staff. Ensure that the security of staff and property is guaranteed through the adherence to company policies and procedures. Ensure that you and your teams project a professional image and attitude adhering to company uniform policy at all times. Ensure that all teams meet the required standards of performance of their job at all times. Adopt a zero-tolerance approach to all areas of both you and your team's performance. Adhere to all personnel policies and procedures as laid down by the company. Carry out any other duties as directed by the company. Commercial Responsibilities Ensure that all sites are aware of financial targets and performance against these. Ensure all cost of sales and financial targets are attained. Manage individual site performance and take any necessary action to help improve. Review performance regularly and provide feedback to line manager and individual sites. Ensure cleanliness standards are being consistently delivered on each site, in line with client expectations, through monthly meetings. Business Responsibilities Review weekly performance reports and take action where needed to improve performance in these areas. All sites to be aware of required headcount, and ensure that this is consistently reviewed in line with recruitment. Manage a team of professionals on a daily basis to meet or exceed company objectives. Ensure all HHK's, Deputies and supervisory teams are professionally trained to meet the requirements of their job. Communicate regularly with our clients. Maintain high staff satisfaction and manage staff turnover. Ensure all Service Level Agreements (SLA's) are being delivered. Demonstrate initiative by using a problem-solving approach to issues under your control. Address team concerns and provide direction whenever needed. Build strong working relationships and maintain effective communication with team members. Person specification Experience Experience working in a multi-site or Dual Housekeeper capacity. Experience in successfully leading a team. Skills and knowledge Effective written, verbal and presentation skills. A 'Can Do' attitude. Excellent customer relationship management skills. Demonstrated Hotelcare behaviours of professionalism and people skills. Excellent personal effectiveness and time management skills. Ability to prioritise and multi-task. Effective IT skills including Microsoft office. Self-motivated, self-aware and demonstrates personal accountability. Flexibility in approaching work situations and the ability to travel and stay away overnight from time to time and work weekends and evenings as the business demands. Ability to work confidentially and with integrity. Results focussed and analytical. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out the additional reasonable tasks to meet the needs of the Company and their clients.
Overview Go back King's College Hospital NHS Foundation Trust Consultant Neonatologist The closing date is 01 March 2026 The post will be based at the Princess Royal University Hospital with clinical attending weeks at Denmark Hill and the proposed Job Plan (10 PAs) is attached. This is subject to review within 3 months of the post holder commencing in post. The On-Call commitment is for a 1:6.5 rota, which is classed as Category A. There is a commitment to undertake routine job planned work on Saturdays or Sundays as part of the total job planned Pas Main duties of the job All employees are expected to undertake work on any of the Trust's sites as required by the service. As a senior employee of the Trust, you will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to the Trust's patients Integral to these responsibilities are the following: The provision of a first-class clinical service Effective leadership to all staff engaged in the specialty Sustaining and developing teaching and research in conjunction with King's College London / KHP Undertaking all work in accordance with the Trust's procedures and operating policies Conducting clinical practice in accordance with contractual requirements and within the parameters of the Trust's service plans Maintaining the confidence of business plans and development strategies formulated for the specialty, the Care Group or the Trust About us King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts, with a turnover of £1.8bn per annum - and we are delighted you are considering a career with us. Our teams provide services out of five hospitals across South East London and Kent, namely King's College Hospital, the Princess Royal University Hospital, Orpington Hospital, Queen Mary's Hospital Sidcup, and Beckenham Beacon. We employ nearly 14,000 staff, who together treat over 1.5 million patients every year. We provide a full range of local and specialist services, and our teams are nationally and internationally recongised for our work in liver disease and transplantation, neurosciences, cardiac, haemato-oncology, fetal medicine, stroke, major trauma, and emergency medicine. Our Strong Roots, Global Reach strategy, published in 2021, sets out our BOLD vision, and commitment towards: Brilliant People Outstanding care Leaders in Research, Innovation and Education Diversity, Equality and Inclusion at the heart of everything we do Job responsibilities Together with other colleagues, to provide a high quality care service to patients. This includes all aspects of treatment and relevant management duties for the proper functioning of the Care Group Shared responsibility with other colleagues for providing 24 hours, 7 days a week cover for the Unit on a rota basis. Responsible also for covering colleagues periods of annual leave and short-term sickness as detailed in your contract Provide clinical supervision of junior medical/dental practitionersas a shared responsibility with other consultant colleagues Responsible for carrying out teaching, examination and accreditation duties as required and contributing to CPD and clinical governance initiatives Responsible for outpatient clinic commitments in peripheral hospitals as agreed with the Care Groups management team where part of the service structure All employees must hold an 'nhs.net' email account, which will be the Trust's formal route for email communication. You are therefore required to check this regularly and to deal with such communication promptly The Trust is committed to the Health and Wellbeing of all its staff and offer a range of guidance and services to support them, including Local occupational health support- Employee Assistance Programme which provides a wide range of support for work and personal issues, including relationship problems (personal and at work); anxiety/depression; finance/debt; work overload; legal matters; bullying; consumer issues; bereavement; pressure/stress; child care; and care of the elderly/disabled- Wellbeing hubs- Proactive local organisational systems to support staff following a serious incident- Availability of local initiatives and resources to promote workforce wellbeing- Coaching and mentoring, peer review groups and participation This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the postholder The Consultant AAC Interviews will be held on the 8th April 2026 Wednesday Person Specification Qualifications & Higher Education MBBS or equivalent MRCPCH or equivalent Other higher degree or diploma Full Registration with GMC Name on GMC Specialist Register on date of taking up appointment On the day of interview applicants must be within 6 months of CCT, in final stages of their portfolio pathway application, or be fully registered on the GMC Specialist Register. Any applications not meeting these criteria will not be considered Training and Experience A minimum of six years postgraduate experience. Two of the years must have been spent in appropriate neonatal training posts in neonatal intensive care units (level 3) within the UK at a higher specialist level NLS Provider Evidenced Level 3 safeguarding training Current certificate as NLS, APLS or PALS instructor Administration Experience in day-to-day organisation of neonatal services in a busy Teaching Hospital Familiar with current structure of UK National Health Service and conversant with recent initiatives and changes Management and Leadership Able to demonstrate leadership capability within multi-disciplinary teams Management course and/or qualification Audit and Quality Improvement Thorough understanding of principles of medical audit Must have undertaken and completed audit projects Audit Publications Research and Publications Experience of clinical research Publication of relevant review articles or case reports GCP training Evidence of recruitment into trials Publication of relevant review articles or case reports Teaching Experience of undergraduate and post-graduate teaching and exam preparation Teaching skills course/qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. King's College Hospital NHS Foundation Trust
Feb 08, 2026
Full time
Overview Go back King's College Hospital NHS Foundation Trust Consultant Neonatologist The closing date is 01 March 2026 The post will be based at the Princess Royal University Hospital with clinical attending weeks at Denmark Hill and the proposed Job Plan (10 PAs) is attached. This is subject to review within 3 months of the post holder commencing in post. The On-Call commitment is for a 1:6.5 rota, which is classed as Category A. There is a commitment to undertake routine job planned work on Saturdays or Sundays as part of the total job planned Pas Main duties of the job All employees are expected to undertake work on any of the Trust's sites as required by the service. As a senior employee of the Trust, you will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to the Trust's patients Integral to these responsibilities are the following: The provision of a first-class clinical service Effective leadership to all staff engaged in the specialty Sustaining and developing teaching and research in conjunction with King's College London / KHP Undertaking all work in accordance with the Trust's procedures and operating policies Conducting clinical practice in accordance with contractual requirements and within the parameters of the Trust's service plans Maintaining the confidence of business plans and development strategies formulated for the specialty, the Care Group or the Trust About us King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts, with a turnover of £1.8bn per annum - and we are delighted you are considering a career with us. Our teams provide services out of five hospitals across South East London and Kent, namely King's College Hospital, the Princess Royal University Hospital, Orpington Hospital, Queen Mary's Hospital Sidcup, and Beckenham Beacon. We employ nearly 14,000 staff, who together treat over 1.5 million patients every year. We provide a full range of local and specialist services, and our teams are nationally and internationally recongised for our work in liver disease and transplantation, neurosciences, cardiac, haemato-oncology, fetal medicine, stroke, major trauma, and emergency medicine. Our Strong Roots, Global Reach strategy, published in 2021, sets out our BOLD vision, and commitment towards: Brilliant People Outstanding care Leaders in Research, Innovation and Education Diversity, Equality and Inclusion at the heart of everything we do Job responsibilities Together with other colleagues, to provide a high quality care service to patients. This includes all aspects of treatment and relevant management duties for the proper functioning of the Care Group Shared responsibility with other colleagues for providing 24 hours, 7 days a week cover for the Unit on a rota basis. Responsible also for covering colleagues periods of annual leave and short-term sickness as detailed in your contract Provide clinical supervision of junior medical/dental practitionersas a shared responsibility with other consultant colleagues Responsible for carrying out teaching, examination and accreditation duties as required and contributing to CPD and clinical governance initiatives Responsible for outpatient clinic commitments in peripheral hospitals as agreed with the Care Groups management team where part of the service structure All employees must hold an 'nhs.net' email account, which will be the Trust's formal route for email communication. You are therefore required to check this regularly and to deal with such communication promptly The Trust is committed to the Health and Wellbeing of all its staff and offer a range of guidance and services to support them, including Local occupational health support- Employee Assistance Programme which provides a wide range of support for work and personal issues, including relationship problems (personal and at work); anxiety/depression; finance/debt; work overload; legal matters; bullying; consumer issues; bereavement; pressure/stress; child care; and care of the elderly/disabled- Wellbeing hubs- Proactive local organisational systems to support staff following a serious incident- Availability of local initiatives and resources to promote workforce wellbeing- Coaching and mentoring, peer review groups and participation This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the postholder The Consultant AAC Interviews will be held on the 8th April 2026 Wednesday Person Specification Qualifications & Higher Education MBBS or equivalent MRCPCH or equivalent Other higher degree or diploma Full Registration with GMC Name on GMC Specialist Register on date of taking up appointment On the day of interview applicants must be within 6 months of CCT, in final stages of their portfolio pathway application, or be fully registered on the GMC Specialist Register. Any applications not meeting these criteria will not be considered Training and Experience A minimum of six years postgraduate experience. Two of the years must have been spent in appropriate neonatal training posts in neonatal intensive care units (level 3) within the UK at a higher specialist level NLS Provider Evidenced Level 3 safeguarding training Current certificate as NLS, APLS or PALS instructor Administration Experience in day-to-day organisation of neonatal services in a busy Teaching Hospital Familiar with current structure of UK National Health Service and conversant with recent initiatives and changes Management and Leadership Able to demonstrate leadership capability within multi-disciplinary teams Management course and/or qualification Audit and Quality Improvement Thorough understanding of principles of medical audit Must have undertaken and completed audit projects Audit Publications Research and Publications Experience of clinical research Publication of relevant review articles or case reports GCP training Evidence of recruitment into trials Publication of relevant review articles or case reports Teaching Experience of undergraduate and post-graduate teaching and exam preparation Teaching skills course/qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. King's College Hospital NHS Foundation Trust
# Head of Engineering - RetailDate Posted: 30/01/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid Contract: Permanent Hours: Full time- 35 hours Purpose Just Group's Retail division, which develops and delivers retirement finance products sold via financial advisers and intermediaries, is modernising its platforms and customer journeys. To support this, we need resilient, scalable, and innovative engineering capabilities, with AI first, agentic, and context driven practices at the centre of how we build and deliver.The Head of Engineering for Retail will lead the Retail engineering organisation, set technical direction, and ensure high quality delivery. They will drive the adoption of modern engineering approaches to keep our technology secure, reliable, and future ready. Reporting to the Retail IT Director, they will manage Engineering Managers and foster a high performing culture focused on secure, efficient, and AI enabled delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned with Group technology strategy and modern engineering practices. Champion AI first, agentic, and context driven approaches to improve resilience, scalability, and innovation. Provide technical leadership on architecture, solution design, and management of technical debt. Ensure high quality, secure, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, risks, and incident management (P1/P2), ensuring rapid and effective resolution. Build engineering capability by leading and developing Engineering Managers and the wider engineering leadership team. Promote strong engineering standards across automation, DevOps pipelines, observability, and cloud native development. Act as a trusted partner to stakeholders, providing clear communication on delivery health, risks, and technical priorities. Examples of Key Activities Chair Retail engineering governance forums, ensuring adherence to standards and alignment with Group principles. Maintain and regularly review the technical debt and end-of-life register, feeding prioritised items into roadmaps. Review and challenge major technical design proposals to ensure scalability, security, and maintainability. Act as incident escalation point for P1 and P2 events, coordinating resolution and leading post-incident reviews. Partner with Engineering Managers to provide delivery updates, dependency tracking, and risk management. Mentor and coach Engineering Managers, building a high-quality leadership capability. Represent Retail Engineering in cross-business forums, ensuring Retail's needs are clearly articulated and understood. What We're Looking For Strong engineering leadership experience, managing multi team delivery at scale (50+ FTE including partners), within Financial Services Solid understanding of modern engineering practices, including software development, architecture, cloud, CI/CD, DevSecOps, observability, and security first design. Knowledge of AI first, agentic, and context driven engineering approaches. Experience delivering large scale technology change and modernising legacy platforms, ideally within the Microsoft ecosystem. Proven ability to build engineering capability, drive adoption of standards, and shape a high performing engineering culture. Skilled in managing hybrid delivery models involving vendors, partners, and in house teams. Comfortable operating in regulated environments with strong focus on security, performance, and resilience. Effective at influencing senior stakeholders and translating technical considerations into business focused outcomes. Experience managing major incidents (P1/P2) and leading robust resolution and review processes. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Feb 08, 2026
Full time
# Head of Engineering - RetailDate Posted: 30/01/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid Contract: Permanent Hours: Full time- 35 hours Purpose Just Group's Retail division, which develops and delivers retirement finance products sold via financial advisers and intermediaries, is modernising its platforms and customer journeys. To support this, we need resilient, scalable, and innovative engineering capabilities, with AI first, agentic, and context driven practices at the centre of how we build and deliver.The Head of Engineering for Retail will lead the Retail engineering organisation, set technical direction, and ensure high quality delivery. They will drive the adoption of modern engineering approaches to keep our technology secure, reliable, and future ready. Reporting to the Retail IT Director, they will manage Engineering Managers and foster a high performing culture focused on secure, efficient, and AI enabled delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned with Group technology strategy and modern engineering practices. Champion AI first, agentic, and context driven approaches to improve resilience, scalability, and innovation. Provide technical leadership on architecture, solution design, and management of technical debt. Ensure high quality, secure, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, risks, and incident management (P1/P2), ensuring rapid and effective resolution. Build engineering capability by leading and developing Engineering Managers and the wider engineering leadership team. Promote strong engineering standards across automation, DevOps pipelines, observability, and cloud native development. Act as a trusted partner to stakeholders, providing clear communication on delivery health, risks, and technical priorities. Examples of Key Activities Chair Retail engineering governance forums, ensuring adherence to standards and alignment with Group principles. Maintain and regularly review the technical debt and end-of-life register, feeding prioritised items into roadmaps. Review and challenge major technical design proposals to ensure scalability, security, and maintainability. Act as incident escalation point for P1 and P2 events, coordinating resolution and leading post-incident reviews. Partner with Engineering Managers to provide delivery updates, dependency tracking, and risk management. Mentor and coach Engineering Managers, building a high-quality leadership capability. Represent Retail Engineering in cross-business forums, ensuring Retail's needs are clearly articulated and understood. What We're Looking For Strong engineering leadership experience, managing multi team delivery at scale (50+ FTE including partners), within Financial Services Solid understanding of modern engineering practices, including software development, architecture, cloud, CI/CD, DevSecOps, observability, and security first design. Knowledge of AI first, agentic, and context driven engineering approaches. Experience delivering large scale technology change and modernising legacy platforms, ideally within the Microsoft ecosystem. Proven ability to build engineering capability, drive adoption of standards, and shape a high performing engineering culture. Skilled in managing hybrid delivery models involving vendors, partners, and in house teams. Comfortable operating in regulated environments with strong focus on security, performance, and resilience. Effective at influencing senior stakeholders and translating technical considerations into business focused outcomes. Experience managing major incidents (P1/P2) and leading robust resolution and review processes. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
People & Payroll Services Manager Maternity Cover (12-month FTC, ideally from mid-April 2026) Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Skips, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a People & Payroll Services Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Payroll & People Services Manager, you'll lead a team that delivers a first-class HR administration and payroll service to the business. You'll oversee the day-to-day operations of people and payroll services, ensuring accuracy, efficiency and exceptional colleague experience. This role also involves leading the delivery of agreed objectives and strategic plans, managing audits, and supporting the evolution of HR systems to improve efficiency. You'll inspire and develop your team, promoting collaboration and accountability to achieve high performance and service standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and develop a high performing team Role modelling behaviours that inspire personal & professional development but also team excellence linked to a continuous improvement mindset Provide an exceptional customer service Confidence in developing and maintaining excellent relationships within HR and with stakeholders at all levels Manage team performance and development Inspire and lead a high-performing team, setting clear objectives, monitoring progress and supporting professional growth Act as the escalation point for complex queries Resolve issues that fall outside standard processes, providing clear guidance and solutions to stakeholders and colleagues Accountable for an efficient HR transactional support service Offering an effective, timely, high quality administration activities to the business via the people and payroll services team Oversee HR systems and service delivery Support the effective use of HR systems, ensuring data integrity and partnering with HR teams to deliver agreed objectives and service levels Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: HR leadership experience You'll have experience managing HR teams in a complex environment Strong knowledge of compliance and legislation Understanding of UK employment law Team leadership and stakeholder management Ability to lead, develop and performance manage within a team, and build strong relationships across all levels Technical and analytical skills Advanced Excel skills, attention to detail and confidence handling sensitive data
Feb 08, 2026
Full time
People & Payroll Services Manager Maternity Cover (12-month FTC, ideally from mid-April 2026) Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Skips, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a People & Payroll Services Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Payroll & People Services Manager, you'll lead a team that delivers a first-class HR administration and payroll service to the business. You'll oversee the day-to-day operations of people and payroll services, ensuring accuracy, efficiency and exceptional colleague experience. This role also involves leading the delivery of agreed objectives and strategic plans, managing audits, and supporting the evolution of HR systems to improve efficiency. You'll inspire and develop your team, promoting collaboration and accountability to achieve high performance and service standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and develop a high performing team Role modelling behaviours that inspire personal & professional development but also team excellence linked to a continuous improvement mindset Provide an exceptional customer service Confidence in developing and maintaining excellent relationships within HR and with stakeholders at all levels Manage team performance and development Inspire and lead a high-performing team, setting clear objectives, monitoring progress and supporting professional growth Act as the escalation point for complex queries Resolve issues that fall outside standard processes, providing clear guidance and solutions to stakeholders and colleagues Accountable for an efficient HR transactional support service Offering an effective, timely, high quality administration activities to the business via the people and payroll services team Oversee HR systems and service delivery Support the effective use of HR systems, ensuring data integrity and partnering with HR teams to deliver agreed objectives and service levels Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: HR leadership experience You'll have experience managing HR teams in a complex environment Strong knowledge of compliance and legislation Understanding of UK employment law Team leadership and stakeholder management Ability to lead, develop and performance manage within a team, and build strong relationships across all levels Technical and analytical skills Advanced Excel skills, attention to detail and confidence handling sensitive data
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Health, Safety & Environment Manager Location: Droitwich Full-Time, Permanent We're looking for an experienced individual to develop, implement and support the site Health, Safety & Environment plans, taking account of the company's strategy whilst providing guidance to the business with legal health and safety compliance. Health, Safety & Environment Manager role & responsibilities: Support the risk assessment and safe systems of work Maintain and legal permits required by the site (e.g. Environmental permits) Carry out audits of statutory requirements Support managers in accident and near miss investigations Grow the capability of colleagues throughout the business in their specific Health Safety & Environment roles Challenge and coach all colleagues on unsafe acts, systems and procedures Actively develop, promote and improve the health and safety culture throughout the site Liaise with external authorities (HSE/EA), insurers and suppliers as necessary Drive and facilitate cross functional health and safety meetings as required to support colleagues in implementing performance improvements and to communicate HSE matters Develop and implement HSE plans to support the strategy and improve standards in health, safety, Environment and Occupational Health Manage Environmental and safety related costs at site level Support the creation and development of H&S/E projects and improvement plans. Own through review and implementation the TACCP and BCP agenda for the local site, with a view of the network operation Monitor analyse and report on accident statistics, KPI's and develop and drive improvements in HSE performance data and in the bench mark index; maintain standards and quality of the data What does it take to be a Health, Safety & Environment Manager at Muller? Qualified to NEBOSH Diploma or equivalent with HS&E Management experience Member of IOSH An environmental qualification such as AIEMA H&S auditing / training qualification Keeps up to date with commercial performance of business area and makes recommendations Energetic and persistent when embracing change, relentless in finding new opportunities Ability to provide practical risk control solutions Strong organisational, communication and coaching/mentoring skills Ability to lead, motivate and influence a team across all functions Ability to work in a fast-moving department Good time management skills High level of attention to detail What's in it for you as a Health, Safety & Environment Manager: Competitive salary and annual bonus Car Allowance or Company Car Private Medical Insurance to cover you plus one other Life Assurance policy Generous annual leave (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme Exclusive access to M ller Rewards, offering a variety of online and in-store discounts Business Supplied IT Equipment Career Progression and Development Opportunities
Feb 08, 2026
Full time
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Health, Safety & Environment Manager Location: Droitwich Full-Time, Permanent We're looking for an experienced individual to develop, implement and support the site Health, Safety & Environment plans, taking account of the company's strategy whilst providing guidance to the business with legal health and safety compliance. Health, Safety & Environment Manager role & responsibilities: Support the risk assessment and safe systems of work Maintain and legal permits required by the site (e.g. Environmental permits) Carry out audits of statutory requirements Support managers in accident and near miss investigations Grow the capability of colleagues throughout the business in their specific Health Safety & Environment roles Challenge and coach all colleagues on unsafe acts, systems and procedures Actively develop, promote and improve the health and safety culture throughout the site Liaise with external authorities (HSE/EA), insurers and suppliers as necessary Drive and facilitate cross functional health and safety meetings as required to support colleagues in implementing performance improvements and to communicate HSE matters Develop and implement HSE plans to support the strategy and improve standards in health, safety, Environment and Occupational Health Manage Environmental and safety related costs at site level Support the creation and development of H&S/E projects and improvement plans. Own through review and implementation the TACCP and BCP agenda for the local site, with a view of the network operation Monitor analyse and report on accident statistics, KPI's and develop and drive improvements in HSE performance data and in the bench mark index; maintain standards and quality of the data What does it take to be a Health, Safety & Environment Manager at Muller? Qualified to NEBOSH Diploma or equivalent with HS&E Management experience Member of IOSH An environmental qualification such as AIEMA H&S auditing / training qualification Keeps up to date with commercial performance of business area and makes recommendations Energetic and persistent when embracing change, relentless in finding new opportunities Ability to provide practical risk control solutions Strong organisational, communication and coaching/mentoring skills Ability to lead, motivate and influence a team across all functions Ability to work in a fast-moving department Good time management skills High level of attention to detail What's in it for you as a Health, Safety & Environment Manager: Competitive salary and annual bonus Car Allowance or Company Car Private Medical Insurance to cover you plus one other Life Assurance policy Generous annual leave (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme Exclusive access to M ller Rewards, offering a variety of online and in-store discounts Business Supplied IT Equipment Career Progression and Development Opportunities
Overview Deliver what's right for people and our planet. We are looking for a passionate and experienced Principal Sustainability and Carbon Consultant to join our Manchester Team. If you are someone who thrives on embedding sustainability into large-scale infrastructure projects and corporate strategies, and you are ready to make a meaningful impact within a dynamic and high-performing team - this is your opportunity to lead and influence the future of our cities and environments. Our Sustainability and Carbon Team partner with clients around the world to decarbonise operations and enhance performance across the broader sustainability agenda. Our portfolio includes industry leading work in Corporate Sustainability and Net Zero Advisory, Whole Life Carbon Management, Sustainability in Infrastructure planning, design and delivery. Working in our Sustainable Futures Practice, you'll help shape places and spaces that matter. From Aviation and Cities & Development to Education, Energy and Transportation, you'll be part of the transition to a zero-carbon future. Your Role Supporting the Manchester Sustainability and Carbon Team, fostering growth and development. Driving carbon, sustainability and net zero initiatives across high profile infrastructure projects. Creating innovative strategies, designs and management plans that reliver real world impact. Representing AtkinsRealis at external forums, enhancing our reputation and yours. Leading and contributing to bid proposal, crafting compelling submissions that win work. About you A degree in an environmental or engineering-related discipline and chartership with a recognised professional body. Demonstrated expertise in carbon accounting, net zero roadmaps, sustainability assessments, hole life carbon management, strategy development and sustainability reporting. Proven experience in infrastructure sustainability - not just building sustainability. Strong communication and report writing skills with the ability to tailor messaging to different audiences. A solid understanding of UK sustainability and carbon standards and guidance for both infrastructure projects and public and private sector corporate reporting. A proactive leadership style with a genuine interest in mentoring and supporting others. Reward & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Feb 08, 2026
Full time
Overview Deliver what's right for people and our planet. We are looking for a passionate and experienced Principal Sustainability and Carbon Consultant to join our Manchester Team. If you are someone who thrives on embedding sustainability into large-scale infrastructure projects and corporate strategies, and you are ready to make a meaningful impact within a dynamic and high-performing team - this is your opportunity to lead and influence the future of our cities and environments. Our Sustainability and Carbon Team partner with clients around the world to decarbonise operations and enhance performance across the broader sustainability agenda. Our portfolio includes industry leading work in Corporate Sustainability and Net Zero Advisory, Whole Life Carbon Management, Sustainability in Infrastructure planning, design and delivery. Working in our Sustainable Futures Practice, you'll help shape places and spaces that matter. From Aviation and Cities & Development to Education, Energy and Transportation, you'll be part of the transition to a zero-carbon future. Your Role Supporting the Manchester Sustainability and Carbon Team, fostering growth and development. Driving carbon, sustainability and net zero initiatives across high profile infrastructure projects. Creating innovative strategies, designs and management plans that reliver real world impact. Representing AtkinsRealis at external forums, enhancing our reputation and yours. Leading and contributing to bid proposal, crafting compelling submissions that win work. About you A degree in an environmental or engineering-related discipline and chartership with a recognised professional body. Demonstrated expertise in carbon accounting, net zero roadmaps, sustainability assessments, hole life carbon management, strategy development and sustainability reporting. Proven experience in infrastructure sustainability - not just building sustainability. Strong communication and report writing skills with the ability to tailor messaging to different audiences. A solid understanding of UK sustainability and carbon standards and guidance for both infrastructure projects and public and private sector corporate reporting. A proactive leadership style with a genuine interest in mentoring and supporting others. Reward & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 08, 2026
Full time
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Administration Manager Leatherhead Up to £52,630 p/annum + benefits package £500pcm Vehicle Allowance - driver / car owner needed Our client is a very established family-owned business, with contracts, clients and customers throughout the UK. They are looking to fill a senior leadership role with real influence to join them on their future growth plans. We are seeking an experienced Administration Manager to lead and oversee their M&E administration function across multiple workstreams, including Compliance, Repairs, Installations and Scheduling. The Role You will provide strong leadership to Team Managers and administration teams, ensuring efficient, consistent and high-quality administrative processes from first customer contact through to job completion. This role focuses on people leadership, performance management and continuous improvement. Key Responsibilities Lead, coach and develop Team Managers and large admin teams Drive performance, engagement and accountability Ensure smooth end-to-end administrative processes Work closely with Contact Centre and Operational teams Analyse performance data and implement process improvements Ensure compliance with company, contractual and regulatory standards About You Proven experience in a senior administration, operations or service management role Strong people leadership and performance management skills Analytical, organised and solutions-focused Confident communicator, comfortable working at senior level Experience in property services or M&E desirable but not essential Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Feb 08, 2026
Full time
Administration Manager Leatherhead Up to £52,630 p/annum + benefits package £500pcm Vehicle Allowance - driver / car owner needed Our client is a very established family-owned business, with contracts, clients and customers throughout the UK. They are looking to fill a senior leadership role with real influence to join them on their future growth plans. We are seeking an experienced Administration Manager to lead and oversee their M&E administration function across multiple workstreams, including Compliance, Repairs, Installations and Scheduling. The Role You will provide strong leadership to Team Managers and administration teams, ensuring efficient, consistent and high-quality administrative processes from first customer contact through to job completion. This role focuses on people leadership, performance management and continuous improvement. Key Responsibilities Lead, coach and develop Team Managers and large admin teams Drive performance, engagement and accountability Ensure smooth end-to-end administrative processes Work closely with Contact Centre and Operational teams Analyse performance data and implement process improvements Ensure compliance with company, contractual and regulatory standards About You Proven experience in a senior administration, operations or service management role Strong people leadership and performance management skills Analytical, organised and solutions-focused Confident communicator, comfortable working at senior level Experience in property services or M&E desirable but not essential Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
