Job Title: PPC Specialist (Shopping Ads) Company: Genie Shopping Ltd Department: Product & Innovation Location: Flexible - Distributed with use of Cambridge office and occasional travel Working Hours: Full Time 37.5 hours per week with flexible working arrangements Salary: £47,024 Who is Genie Shopping? Genie Shopping is a UK-based, high-growth performance marketing business operating through the affiliate channel and CSS ecosystem. As a certified Google CSS Premium Partner, we work with retail giants like Boots, ebay, Frasers, B&Q, Three, and Lookfantastic, serving over 57 billion ad impressions to users across our network. We differentiate ourselves through our technical scale and performance first approach. We are a driving force in the industry, leading the conversation through education, sponsorship, and active event contribution. This approach has led to huge success, doubling our growth in 2024 and setting new records in 2025. We are a certified Great Place to Work with a remote-first setup. Our environment is small ( 20 people) but ambitious. We value: Autonomy: We hire people who want to own their output. If you love solving complex problems and implementing your own ideas, you will thrive here. Connection: We prioritize culture over geography. We get together for proper team socials every quarter - think punting, cocktail making, and go-karting, to ensure we stay connected as people, not just colleagues. The team is remotely based, but has fluidity in meeting in-person for client meetings, industry events, strategy days and team socials. There are requirements to travel to Cambridge around once a month, with London (or other UK locations) once a month on average. What is the role? We are looking for a Shopping Ads Specialist to support the expansion of our Self-Managed CSS service. Unlike our traditional hands-on PPC roles, this is a client-facing strategic position designed for a shopping specialist who can guide large retailers running their own activity. The successful candidate will be able to take their knowledge and expertise to shape the service and product offering - spotting opportunities, helping to build tools and services that align with our customers needs. You will act as the bridge between our retail partners, our internal knowledge base, and Google's own account managers and product specialists. Your goal is to help clients maximise the benefits of working with Genie as their CSS partner while providing expert-level advice on account setup, feed health, and advanced product implementation. What you'll do Strategic Account Management Serve as the dedicated specialist for our self-managed retailers, acting as their expert at Genie for all things Google Shopping. Review client account health and provide high-level strategic recommendations on PMax, feed optimisation, and expansion into technical feature implementation like Local Inventory Ads (LIA). Ensure clients are successfully leveraging the 20% CPC saving to meet their specific business KPIs (e.g., reinvesting for growth vs. improving efficiency). Existing Customer Growth Join prospective client calls and respond to specialist inquiries to demonstrate the strategic value of the self-managed offering. Identify opportunities within the existing portfolio of retailers running other Genie services (eg the affiliate model) to upsell our Self Managed service. External awareness Keep up to date with developments in Shopping Ads and performance marketing, and identify opportunities relevant to the Genie Shopping business model. Identify relevant events for yourself and the wider team to develop knowledge in both the PPC and performance marketing industries. Skills & Experience Experience (Required) 3+ years' experience in PPC, with mastery of Google Shopping Ads and detailed knowledge of Google Ad formats including PMax. Deep technical knowledge of Google Merchant Center and feed management. Proven experience in a client-facing role, managing large-scale retail accounts. Background in e-commerce, marketplaces, or performance-led retail environments Understanding of the Google CSS ecosystem in the UK and EU Experience (Desirable) Previous experience working directly with Google's Agency/Channel teams. Familiarity with Feed Management Tools (e.g., Channable, Feedonomics). What We Offer Remote Working Allowance - We pay all Genies £126 per month WFH allowance Flexible Working - We provide flexibility in working options and work in a distributed team model 25 Days Annual Leave + Bank Holidays + Your Birthday Enhanced Absence and Family Leave Policies Workplace Pension - Your 4% employee contribution is matched by Genie via salary exchange Employee Referral Scheme - A bonus payment if we hire someone you recommend Electric Car Scheme - Allows you to lease an electric car through salary exchange, giving savings on Tax and NI Cycle to Work Scheme - The Cycle2Work Scheme allows you to buy a new bike for commuting to work, spreading the cost over 12 months via salary exchange Genie Academy - Our in-house training helps develop talented people into world-class digital marketers. Courses cover all aspects of the business Quarterly Social Events - We all get an afternoon off each quarter to attend a staff social. Events range from bowling and punting to cocktail making and quizzes Access to Spill - Professional therapist sessions Wellness Activities - Workshops and support sessions cover everything from crafting, exercise, posture and staying fit in the workplace through to managing both stress and financial wellbeing Wellbeing Perks - Paid eye tests, contribution towards glasses for DSE use and a yearly flu jab reimbursement Genieversaries - Work anniversary awards give gratitude to Genies for their dedication and commitment to the business We look forward to receiving your application! Diversity, Equity & Inclusion Genie Ventures is committed to creating a diverse, equitable and inclusive experience for our Genies and clients, in turn fostering a safe and happy workplace where everyone can be their authentic selves and thrive. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know via
Mar 24, 2026
Full time
Job Title: PPC Specialist (Shopping Ads) Company: Genie Shopping Ltd Department: Product & Innovation Location: Flexible - Distributed with use of Cambridge office and occasional travel Working Hours: Full Time 37.5 hours per week with flexible working arrangements Salary: £47,024 Who is Genie Shopping? Genie Shopping is a UK-based, high-growth performance marketing business operating through the affiliate channel and CSS ecosystem. As a certified Google CSS Premium Partner, we work with retail giants like Boots, ebay, Frasers, B&Q, Three, and Lookfantastic, serving over 57 billion ad impressions to users across our network. We differentiate ourselves through our technical scale and performance first approach. We are a driving force in the industry, leading the conversation through education, sponsorship, and active event contribution. This approach has led to huge success, doubling our growth in 2024 and setting new records in 2025. We are a certified Great Place to Work with a remote-first setup. Our environment is small ( 20 people) but ambitious. We value: Autonomy: We hire people who want to own their output. If you love solving complex problems and implementing your own ideas, you will thrive here. Connection: We prioritize culture over geography. We get together for proper team socials every quarter - think punting, cocktail making, and go-karting, to ensure we stay connected as people, not just colleagues. The team is remotely based, but has fluidity in meeting in-person for client meetings, industry events, strategy days and team socials. There are requirements to travel to Cambridge around once a month, with London (or other UK locations) once a month on average. What is the role? We are looking for a Shopping Ads Specialist to support the expansion of our Self-Managed CSS service. Unlike our traditional hands-on PPC roles, this is a client-facing strategic position designed for a shopping specialist who can guide large retailers running their own activity. The successful candidate will be able to take their knowledge and expertise to shape the service and product offering - spotting opportunities, helping to build tools and services that align with our customers needs. You will act as the bridge between our retail partners, our internal knowledge base, and Google's own account managers and product specialists. Your goal is to help clients maximise the benefits of working with Genie as their CSS partner while providing expert-level advice on account setup, feed health, and advanced product implementation. What you'll do Strategic Account Management Serve as the dedicated specialist for our self-managed retailers, acting as their expert at Genie for all things Google Shopping. Review client account health and provide high-level strategic recommendations on PMax, feed optimisation, and expansion into technical feature implementation like Local Inventory Ads (LIA). Ensure clients are successfully leveraging the 20% CPC saving to meet their specific business KPIs (e.g., reinvesting for growth vs. improving efficiency). Existing Customer Growth Join prospective client calls and respond to specialist inquiries to demonstrate the strategic value of the self-managed offering. Identify opportunities within the existing portfolio of retailers running other Genie services (eg the affiliate model) to upsell our Self Managed service. External awareness Keep up to date with developments in Shopping Ads and performance marketing, and identify opportunities relevant to the Genie Shopping business model. Identify relevant events for yourself and the wider team to develop knowledge in both the PPC and performance marketing industries. Skills & Experience Experience (Required) 3+ years' experience in PPC, with mastery of Google Shopping Ads and detailed knowledge of Google Ad formats including PMax. Deep technical knowledge of Google Merchant Center and feed management. Proven experience in a client-facing role, managing large-scale retail accounts. Background in e-commerce, marketplaces, or performance-led retail environments Understanding of the Google CSS ecosystem in the UK and EU Experience (Desirable) Previous experience working directly with Google's Agency/Channel teams. Familiarity with Feed Management Tools (e.g., Channable, Feedonomics). What We Offer Remote Working Allowance - We pay all Genies £126 per month WFH allowance Flexible Working - We provide flexibility in working options and work in a distributed team model 25 Days Annual Leave + Bank Holidays + Your Birthday Enhanced Absence and Family Leave Policies Workplace Pension - Your 4% employee contribution is matched by Genie via salary exchange Employee Referral Scheme - A bonus payment if we hire someone you recommend Electric Car Scheme - Allows you to lease an electric car through salary exchange, giving savings on Tax and NI Cycle to Work Scheme - The Cycle2Work Scheme allows you to buy a new bike for commuting to work, spreading the cost over 12 months via salary exchange Genie Academy - Our in-house training helps develop talented people into world-class digital marketers. Courses cover all aspects of the business Quarterly Social Events - We all get an afternoon off each quarter to attend a staff social. Events range from bowling and punting to cocktail making and quizzes Access to Spill - Professional therapist sessions Wellness Activities - Workshops and support sessions cover everything from crafting, exercise, posture and staying fit in the workplace through to managing both stress and financial wellbeing Wellbeing Perks - Paid eye tests, contribution towards glasses for DSE use and a yearly flu jab reimbursement Genieversaries - Work anniversary awards give gratitude to Genies for their dedication and commitment to the business We look forward to receiving your application! Diversity, Equity & Inclusion Genie Ventures is committed to creating a diverse, equitable and inclusive experience for our Genies and clients, in turn fostering a safe and happy workplace where everyone can be their authentic selves and thrive. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know via
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planning Provide clear financial insight to Trustees, senior leaders and operational teams Support organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflow Prepare quarterly management accounts and monthly group consolidations Manage UK and international multi-currency cash flows Act as the key interface with investment managers Lead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal audits Lead on fraud prevention and financial policies Ensure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodies Support colleagues with grants, project proposals, budgeting and financial oversight Provide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseas Provide mentoring and professional development Serve as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring: A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) Charity/third sector experience or the ability to quickly adapt to SORP Strong financial reporting, controls and systems confidence Experience leading and developing high-performing teams Ability to work both strategically and hands-on Excellent communication skills and the ability to engage with diverse stakeholders Experience implementing a new finance system What's on Offer Hybrid role based in Salisbury, Wiltshire Full-time, 37.5 hours per week Competitive salary 25 days annual leave + bank holidays Generous pension scheme (up to 10% employer contribution) Private medical insurance Free on-site parking Opportunities to visit overseas programmes and see the impact first-hand A supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 24, 2026
Full time
Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planning Provide clear financial insight to Trustees, senior leaders and operational teams Support organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflow Prepare quarterly management accounts and monthly group consolidations Manage UK and international multi-currency cash flows Act as the key interface with investment managers Lead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal audits Lead on fraud prevention and financial policies Ensure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodies Support colleagues with grants, project proposals, budgeting and financial oversight Provide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseas Provide mentoring and professional development Serve as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring: A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) Charity/third sector experience or the ability to quickly adapt to SORP Strong financial reporting, controls and systems confidence Experience leading and developing high-performing teams Ability to work both strategically and hands-on Excellent communication skills and the ability to engage with diverse stakeholders Experience implementing a new finance system What's on Offer Hybrid role based in Salisbury, Wiltshire Full-time, 37.5 hours per week Competitive salary 25 days annual leave + bank holidays Generous pension scheme (up to 10% employer contribution) Private medical insurance Free on-site parking Opportunities to visit overseas programmes and see the impact first-hand A supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: MRI Radiographer Band/Grade: Band 6 Pay: £19.10 per hour Care Group: Specialist Clinical Services Reports to: MRI Modality Manager Accountable to: Radiology Operational Lead Radiographer Location: Nottingham (cross-site working may be required) About Us Nottingham University Hospitals NHS Trust (NUH) is one of the largest and busiest NHS Trusts in the UK, providing acute and specialist services to over 2.5 million people each year. Our services are delivered across the Queen s Medical Centre (QMC) and Nottingham City Hospital campuses, alongside specialist facilities across the region. We are currently undertaking significant redevelopment across our sites and are building a brand-new 70-bed NHS rehabilitation facility at the Stanford Hall Rehabilitation Estate near Loughborough, transforming rehabilitation provision in England. NUH is also home to Channel 4 s award-winning series 24 Hours in A&E, filmed within one of the country s busiest emergency departments at QMC, showcasing the skill, dedication and compassion of our teams. This is an exciting time to join NUH as we continue our journey towards being outstanding in health outcomes and patient and staff experience. The Role We are seeking a motivated and experienced Band 6 MRI Radiographer to join our Specialist Clinical Services team. The successful candidate will play a key role in ensuring the smooth and efficient running of the MRI service while delivering high-quality diagnostic imaging and exceptional patient care. You will undertake a wide range of MRI examinations within departmental protocols, using advanced radiographic skills to produce high-quality diagnostic images. You will work autonomously while contributing to a supportive and collaborative team environment. Participation in the Band 6 rota is required, including out-of-hours and on-call duties to support service commitments. Key Responsibilities Perform MRI examinations to a high technical and professional standard in line with departmental protocols. Manipulate and manoeuvre equipment and patients safely to obtain optimal diagnostic images. Ensure patient safety through thorough MRI safety screening and adherence to magnetic field safety procedures. Undertake intravenous cannulation and contrast administration in accordance with Trust policies and Directorate protocols. Triage imaging requests in line with Royal College of Radiologists guidelines and escalate concerns appropriately. Communicate effectively with medical and nursing staff regarding the appropriateness of imaging procedures. Explain procedures clearly to patients to facilitate understanding, consent and cooperation. Supervise, support and advise less experienced radiographers within the team. Assist in managing workflow and delegating tasks to maximise departmental efficiency. Maintain accurate patient records using computerised and manual systems in line with Data Protection legislation. Contribute proactively to clinical research imaging where required. About You We are looking for a dynamic and patient-focused radiographer who: Is HCPC registered with substantial MRI experience. Demonstrates strong clinical decision-making and leadership skills. Has experience supervising or mentoring junior staff. Shows excellent communication and interpersonal skills. Is committed to continuous professional development and service improvement. Works collaboratively and upholds NUH values in daily practice. Experience in advanced MRI techniques and contrast administration is desirable.
Mar 24, 2026
Seasonal
Job Title: MRI Radiographer Band/Grade: Band 6 Pay: £19.10 per hour Care Group: Specialist Clinical Services Reports to: MRI Modality Manager Accountable to: Radiology Operational Lead Radiographer Location: Nottingham (cross-site working may be required) About Us Nottingham University Hospitals NHS Trust (NUH) is one of the largest and busiest NHS Trusts in the UK, providing acute and specialist services to over 2.5 million people each year. Our services are delivered across the Queen s Medical Centre (QMC) and Nottingham City Hospital campuses, alongside specialist facilities across the region. We are currently undertaking significant redevelopment across our sites and are building a brand-new 70-bed NHS rehabilitation facility at the Stanford Hall Rehabilitation Estate near Loughborough, transforming rehabilitation provision in England. NUH is also home to Channel 4 s award-winning series 24 Hours in A&E, filmed within one of the country s busiest emergency departments at QMC, showcasing the skill, dedication and compassion of our teams. This is an exciting time to join NUH as we continue our journey towards being outstanding in health outcomes and patient and staff experience. The Role We are seeking a motivated and experienced Band 6 MRI Radiographer to join our Specialist Clinical Services team. The successful candidate will play a key role in ensuring the smooth and efficient running of the MRI service while delivering high-quality diagnostic imaging and exceptional patient care. You will undertake a wide range of MRI examinations within departmental protocols, using advanced radiographic skills to produce high-quality diagnostic images. You will work autonomously while contributing to a supportive and collaborative team environment. Participation in the Band 6 rota is required, including out-of-hours and on-call duties to support service commitments. Key Responsibilities Perform MRI examinations to a high technical and professional standard in line with departmental protocols. Manipulate and manoeuvre equipment and patients safely to obtain optimal diagnostic images. Ensure patient safety through thorough MRI safety screening and adherence to magnetic field safety procedures. Undertake intravenous cannulation and contrast administration in accordance with Trust policies and Directorate protocols. Triage imaging requests in line with Royal College of Radiologists guidelines and escalate concerns appropriately. Communicate effectively with medical and nursing staff regarding the appropriateness of imaging procedures. Explain procedures clearly to patients to facilitate understanding, consent and cooperation. Supervise, support and advise less experienced radiographers within the team. Assist in managing workflow and delegating tasks to maximise departmental efficiency. Maintain accurate patient records using computerised and manual systems in line with Data Protection legislation. Contribute proactively to clinical research imaging where required. About You We are looking for a dynamic and patient-focused radiographer who: Is HCPC registered with substantial MRI experience. Demonstrates strong clinical decision-making and leadership skills. Has experience supervising or mentoring junior staff. Shows excellent communication and interpersonal skills. Is committed to continuous professional development and service improvement. Works collaboratively and upholds NUH values in daily practice. Experience in advanced MRI techniques and contrast administration is desirable.
Ian Williams started life as a Painting Contractor in 1946 and are proud to have grown significantly, and organically, to continue to deliver this valued service 8 decades on. Specifically in North London (office based in Watford) our committed commercial and operational team have secured further long-term value within our core cyclical Painting contracts and are looking to invite a Quantity Surveyor to join their commercial team. A driven, people-focused and entrepreneurial Quantity Surveyor, you'll join the dedicated commercial and operational team, which specialises in painting, decorating and associated planned refurbishment works in the North London areas. You'll be working for clients across a variety of sectors including commercial property development, education and social housing. In return, being a critical part of our commercial success will bring you security. Working collaboratively with your operational and commercial teams to make things happen together, you will go further with us, enabling a prosperous career with opportunities to develop, within a stable but organically growing business, holding people at its core. At Ian Williams, we value our employees and offer an exceptional benefits package: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor you will either be based in our Watford Unit, you will actively tender, estimate and measure onsite. We can offer a variety of works including established frameworks and core contracts with prestigious housing clients within the public, and residential sector as well as our property services covering retirement living, commercial and education sectors too . Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks and mitigation for these. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client, supplier, and subcontractor relations, to ensure any variations and progress of contracts are discussed and mutual, commercially viable solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine 'people person' who thrives when collaborating with clients, trade teams and immediate colleagues. You will enjoy being part of a genuine team environment. Proven experience in a similar estimating and commercially focused surveying role. Experience of the commercial ownership of projects and contracts from tender and estimation stages through to final account. Experience of working for a painting or refurbishment contractor would be very advantageous. Experience of successfully managing commercially, a total value of works up to £2 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. For information on all other additional benefits we do, to enhance your work/life balance please visit our website. About Ian Williams Ltd Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants' suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies; therefore, we politely request no agencies engage with us in regard to this position.
Mar 24, 2026
Full time
Ian Williams started life as a Painting Contractor in 1946 and are proud to have grown significantly, and organically, to continue to deliver this valued service 8 decades on. Specifically in North London (office based in Watford) our committed commercial and operational team have secured further long-term value within our core cyclical Painting contracts and are looking to invite a Quantity Surveyor to join their commercial team. A driven, people-focused and entrepreneurial Quantity Surveyor, you'll join the dedicated commercial and operational team, which specialises in painting, decorating and associated planned refurbishment works in the North London areas. You'll be working for clients across a variety of sectors including commercial property development, education and social housing. In return, being a critical part of our commercial success will bring you security. Working collaboratively with your operational and commercial teams to make things happen together, you will go further with us, enabling a prosperous career with opportunities to develop, within a stable but organically growing business, holding people at its core. At Ian Williams, we value our employees and offer an exceptional benefits package: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor you will either be based in our Watford Unit, you will actively tender, estimate and measure onsite. We can offer a variety of works including established frameworks and core contracts with prestigious housing clients within the public, and residential sector as well as our property services covering retirement living, commercial and education sectors too . Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks and mitigation for these. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client, supplier, and subcontractor relations, to ensure any variations and progress of contracts are discussed and mutual, commercially viable solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine 'people person' who thrives when collaborating with clients, trade teams and immediate colleagues. You will enjoy being part of a genuine team environment. Proven experience in a similar estimating and commercially focused surveying role. Experience of the commercial ownership of projects and contracts from tender and estimation stages through to final account. Experience of working for a painting or refurbishment contractor would be very advantageous. Experience of successfully managing commercially, a total value of works up to £2 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. For information on all other additional benefits we do, to enhance your work/life balance please visit our website. About Ian Williams Ltd Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants' suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies; therefore, we politely request no agencies engage with us in regard to this position.
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Mar 24, 2026
Full time
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Pensions Project Manager / Implementation Lead This role will work within Implementations to ensure work is delivered in a consistent and market leading manner. This role is a key part of ensuring ongoing work is delivered effectively for the Administration business. As Pensions Project Manager / Implementation Lead you will report into the Senior Implementations Lead and will be part of the Implementation team. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. This role can be based in either our Birmingham or Reading city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage Implementation projects. Deliver work in a consistent and efficient manner. Work with stakeholders to understand how processes can be utilised most effectively across the PM team. Play an active role in the delivery of Admin only implementations by developing an understanding of the scheme complexities and the impact on administration. Liaising with other team members to ensure that the delivery of solutions is consistent and effective. Work with the Implementation Delivery Manager/ Senior Managers to develop solutions for work as required. Develop optimised solutions to and deliver efficient solutions to the Implementation Project Management process. Support the design and implementation of processes and procedures relating to the delivery of Project management across Implementations. Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery. Promote a culture of continuous improvement within the Implementations project management team to develop and enhance understanding. Support the training and development of the Implementation project management team as well as mentoring less experienced colleagues. Contribute to the promotion of a positive working environment. Liaise with trustees, incumbent administrators and third parties Liaise with the technical analyst and/or Actuarial to gain a full understanding of the scheme to deliver an end-to-end administration service Work closely with the Admin system team and the admin BAU team to ensure a united team approach to scheme implementation Manage the implementation Client Service Team / working / steering group meetings Maintain Project plan, RAG status and documentation including Smartsheets and reports Manage / actively participate in the handover of schemes to Admin BAU team Ensure processes support Isio's ISO27001 information security certification. What we're looking for Detailed knowledge and understanding of DB and DC pensions schemes Proven record of delivering Project management across Implementations Management of key stakeholders at all levels in a typical corporate environment. Excellent communication (verbal and written) and good interpersonal skills. Experience of Pensions administration / modern pensions administration systems Excellent Planning & Organisational skills. Ability to adapt to change. Strong analytical skills and creative approach to getting work delivered. Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us
Mar 24, 2026
Full time
Pensions Project Manager / Implementation Lead This role will work within Implementations to ensure work is delivered in a consistent and market leading manner. This role is a key part of ensuring ongoing work is delivered effectively for the Administration business. As Pensions Project Manager / Implementation Lead you will report into the Senior Implementations Lead and will be part of the Implementation team. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. This role can be based in either our Birmingham or Reading city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage Implementation projects. Deliver work in a consistent and efficient manner. Work with stakeholders to understand how processes can be utilised most effectively across the PM team. Play an active role in the delivery of Admin only implementations by developing an understanding of the scheme complexities and the impact on administration. Liaising with other team members to ensure that the delivery of solutions is consistent and effective. Work with the Implementation Delivery Manager/ Senior Managers to develop solutions for work as required. Develop optimised solutions to and deliver efficient solutions to the Implementation Project Management process. Support the design and implementation of processes and procedures relating to the delivery of Project management across Implementations. Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery. Promote a culture of continuous improvement within the Implementations project management team to develop and enhance understanding. Support the training and development of the Implementation project management team as well as mentoring less experienced colleagues. Contribute to the promotion of a positive working environment. Liaise with trustees, incumbent administrators and third parties Liaise with the technical analyst and/or Actuarial to gain a full understanding of the scheme to deliver an end-to-end administration service Work closely with the Admin system team and the admin BAU team to ensure a united team approach to scheme implementation Manage the implementation Client Service Team / working / steering group meetings Maintain Project plan, RAG status and documentation including Smartsheets and reports Manage / actively participate in the handover of schemes to Admin BAU team Ensure processes support Isio's ISO27001 information security certification. What we're looking for Detailed knowledge and understanding of DB and DC pensions schemes Proven record of delivering Project management across Implementations Management of key stakeholders at all levels in a typical corporate environment. Excellent communication (verbal and written) and good interpersonal skills. Experience of Pensions administration / modern pensions administration systems Excellent Planning & Organisational skills. Ability to adapt to change. Strong analytical skills and creative approach to getting work delivered. Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you'll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we'd love to hear from you! Details Salary: £25,276 per annum Location: Northampton, East Midlands Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Full-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK's leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you'll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you'll empower learners with essential skills while contributing to the organisation's life-saving mission . You'll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you'll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation's products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you're ready to inspire others and be part of a team dedicated to saving lives, we'd love to hear from you! Application is by CV only - no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mar 24, 2026
Full time
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you'll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we'd love to hear from you! Details Salary: £25,276 per annum Location: Northampton, East Midlands Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Full-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK's leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you'll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you'll empower learners with essential skills while contributing to the organisation's life-saving mission . You'll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you'll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation's products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you're ready to inspire others and be part of a team dedicated to saving lives, we'd love to hear from you! Application is by CV only - no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary - 48979 Work Type - Onsite Job Location - This position can be based either at our LA7 7NU or CA7 1AE offices. Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose Manage a field based team of 12 - 20 comprising Water Quality Officers and Technical Water Quality Officers through customer focused leadership and direct performance management whilst meeting financial targets within the Opex budget set for the area. Responsible for the delivery of all water and wastewater sampling to a defined programme in accordance with UKAS accreditation against SLA's within a geographic area, whilst also supporting sampling across the whole region. Working closely with a number of internal and external stakeholders whilst retaining a positive company reputation and other teams and operating within a very strict national and international regulatory standards and quality frameworks as defined by UKAS, DWI, EA and other related bodies as appropriate. What You Will Be Doing: Monitor and effectively manage performance of the WQO and TWQO field and shift teams on safety, service, quality, efficiency and customer service measures by directly managing performance Responsible for all HR activities relating to the management of their team, including regular 1-2-1's, and performance reviews. Responsible for all aspects of day to day budget control within own area, implementing the wider teams financial plan and accountable to the Quality Manager Responsible for the sampling performance of the team. Effectively manage resource availability and work collaboratively with TAPS scheduling team to ensure delivery of zero sample shortfalls. Provide efficient customer complaint service, meeting SLA with minimal customer compensation payments. Responsible for ensuring that all staff have the correct and appropriate training and equipment to ensure that it is fit for purpose, compliant, available at all times and is maintained - including PDA's (samplers hand held device), other portable sampling and measuring equipment, vehicles, uniform, PPE etc Responsible for ensuring that Water Quality Officers have up to date information including random address lists and all other relevant scheduling information, data (USample), paperwork and forms. Develop and maintain key stakeholder relationships with Process, Network, Public Health and all other scientific services departments. Positive representation and stakeholder management including key internal and external customers and members of the public. Lead all aspects of local Health and Safety to ensure the safety of employees and contractors by meeting all relevant safety standards, delivering briefs in a timely manner, conducting safety inspections and completing management investigations. Conduct audits of TWQO and WQO in accordance with UKAS accreditation What We Are Looking For: To be successful in this position you will need a minimum educational qualification which are a relevant NVQ3, HNC or equivalent. Extensive relevant experience in a people management role for a dispersed field and shift team, with leadership skills Proficient in the use of IT systems and tools including TAPS, USample and other scheduling tools, Nautilus, Word, Excel, SAP, Access and other relevant systems and databases Maintain relevant and up to date Continuous Professional Development (CPD) records to meet the requirements of DWI regulation 16. Proficient auditor for the purpose of undertaking audits of Water Quality Officers and Technical Water Quality Officers in accordance with the requirements of UKAS accreditation, DWTS and Mcerts. An understanding of the very stringent regulations within which the role and the department operates -including UKAS, MCERTS, DWTS and knowledge of regulatory drinking water requirements Essential communication and influencing skills and good planning, analytical and prioritisation skills A proven track record of delivering improved performance and productivity A full driving licence We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Mar 24, 2026
Full time
Salary - 48979 Work Type - Onsite Job Location - This position can be based either at our LA7 7NU or CA7 1AE offices. Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose Manage a field based team of 12 - 20 comprising Water Quality Officers and Technical Water Quality Officers through customer focused leadership and direct performance management whilst meeting financial targets within the Opex budget set for the area. Responsible for the delivery of all water and wastewater sampling to a defined programme in accordance with UKAS accreditation against SLA's within a geographic area, whilst also supporting sampling across the whole region. Working closely with a number of internal and external stakeholders whilst retaining a positive company reputation and other teams and operating within a very strict national and international regulatory standards and quality frameworks as defined by UKAS, DWI, EA and other related bodies as appropriate. What You Will Be Doing: Monitor and effectively manage performance of the WQO and TWQO field and shift teams on safety, service, quality, efficiency and customer service measures by directly managing performance Responsible for all HR activities relating to the management of their team, including regular 1-2-1's, and performance reviews. Responsible for all aspects of day to day budget control within own area, implementing the wider teams financial plan and accountable to the Quality Manager Responsible for the sampling performance of the team. Effectively manage resource availability and work collaboratively with TAPS scheduling team to ensure delivery of zero sample shortfalls. Provide efficient customer complaint service, meeting SLA with minimal customer compensation payments. Responsible for ensuring that all staff have the correct and appropriate training and equipment to ensure that it is fit for purpose, compliant, available at all times and is maintained - including PDA's (samplers hand held device), other portable sampling and measuring equipment, vehicles, uniform, PPE etc Responsible for ensuring that Water Quality Officers have up to date information including random address lists and all other relevant scheduling information, data (USample), paperwork and forms. Develop and maintain key stakeholder relationships with Process, Network, Public Health and all other scientific services departments. Positive representation and stakeholder management including key internal and external customers and members of the public. Lead all aspects of local Health and Safety to ensure the safety of employees and contractors by meeting all relevant safety standards, delivering briefs in a timely manner, conducting safety inspections and completing management investigations. Conduct audits of TWQO and WQO in accordance with UKAS accreditation What We Are Looking For: To be successful in this position you will need a minimum educational qualification which are a relevant NVQ3, HNC or equivalent. Extensive relevant experience in a people management role for a dispersed field and shift team, with leadership skills Proficient in the use of IT systems and tools including TAPS, USample and other scheduling tools, Nautilus, Word, Excel, SAP, Access and other relevant systems and databases Maintain relevant and up to date Continuous Professional Development (CPD) records to meet the requirements of DWI regulation 16. Proficient auditor for the purpose of undertaking audits of Water Quality Officers and Technical Water Quality Officers in accordance with the requirements of UKAS accreditation, DWTS and Mcerts. An understanding of the very stringent regulations within which the role and the department operates -including UKAS, MCERTS, DWTS and knowledge of regulatory drinking water requirements Essential communication and influencing skills and good planning, analytical and prioritisation skills A proven track record of delivering improved performance and productivity A full driving licence We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Commercial Manager Plymouth Permanent Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Commercial Manager to join our team in Plymouth. In this role you will manage the project commercial team and practices, advising senior management on the commercial risks and opportunities from tender to completion. You will also provide support to the Commercial Director in preparing regional management accounts, and contributing to contract reviews. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities. Ensure the accuracy and rationality of all project level risk and opportunity schedules. Identify measures to protect the company and improve contract profitability. Manage the implementation of identified mitigation and enhancement, and report back to the business. Provide leadership to the commercial team, maximising potential of both the teams and the individuals within them. Build and maintain high level mutually beneficial customer, key supplier and vendor relationships. Carry out negotiations with customers on contract terms, valuation of works, and final account settlement. Attend contract reviews and assist with ensuring the accuracy and integrity of costs and values forecast by project teams. Assist the Commercial Director with preparation and updating of business plans and local management accounts. Ensure all records are generated and maintained, using records to avoid or manage disputes. Monitor and manage the commercial performance of the project and project commercial staff Work with project commercial team to prepare the commercial plan, ensuring all identified contract obligations, conditions precedent and risks are communicated and understood by the project team. Be responsible for the submission of applications for payment, reporting to the finance function on when and how much is to be received. Ensure payment is received in line with the contract. Manage the ongoing commercial aspects of subcontracts, including agreement of terms and conditions. What we're looking for : Significant experience of responsibility for the commercial performance of construction projects Experience of NEC contracts (preferred) Experience of managing a team BSC/Degree/equivalent (desirable) English & Maths GCSE (desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Generous working away allowances for mobile workforce Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Flexible working arrangements considered Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 24, 2026
Full time
Commercial Manager Plymouth Permanent Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Commercial Manager to join our team in Plymouth. In this role you will manage the project commercial team and practices, advising senior management on the commercial risks and opportunities from tender to completion. You will also provide support to the Commercial Director in preparing regional management accounts, and contributing to contract reviews. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities. Ensure the accuracy and rationality of all project level risk and opportunity schedules. Identify measures to protect the company and improve contract profitability. Manage the implementation of identified mitigation and enhancement, and report back to the business. Provide leadership to the commercial team, maximising potential of both the teams and the individuals within them. Build and maintain high level mutually beneficial customer, key supplier and vendor relationships. Carry out negotiations with customers on contract terms, valuation of works, and final account settlement. Attend contract reviews and assist with ensuring the accuracy and integrity of costs and values forecast by project teams. Assist the Commercial Director with preparation and updating of business plans and local management accounts. Ensure all records are generated and maintained, using records to avoid or manage disputes. Monitor and manage the commercial performance of the project and project commercial staff Work with project commercial team to prepare the commercial plan, ensuring all identified contract obligations, conditions precedent and risks are communicated and understood by the project team. Be responsible for the submission of applications for payment, reporting to the finance function on when and how much is to be received. Ensure payment is received in line with the contract. Manage the ongoing commercial aspects of subcontracts, including agreement of terms and conditions. What we're looking for : Significant experience of responsibility for the commercial performance of construction projects Experience of NEC contracts (preferred) Experience of managing a team BSC/Degree/equivalent (desirable) English & Maths GCSE (desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Generous working away allowances for mobile workforce Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Flexible working arrangements considered Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
JOB DESCRIPTION Job title: UK Direct Tax Specialist Job Type: Temporary (PAYE) Contract Duration: 6 months Department: Finance: Tax Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview The EMEA Group Tax function is responsible for ensuring Nomura complies with all applicable tax laws, rules and regulations in all jurisdictions in which EMEA trades and operates. Given the technical expertise required by the EMEA Group Tax function, team members exercise their tax technical skills and judgment in their decision making and advisory roles. The EMEA Group Tax function consists of 9 technical experts across EMEA focusing on specific subject matter areas. The team is based in London and Germany, together with a support function based in India. Many tax compliance and reporting processes are outsourced to a Big 4 service provider. Overview: We are seeking an experienced UK Tax Controller to manage our UK direct tax compliance and reporting processes (quarterly and statutory) during a critical period of change. The successful candidate will take ownership of the day-to-day management of our outsourced UK tax compliance function while supporting three key strategic initiatives: the transition to a new Big 4 service provider, the local implementation of BEPS Pillar 2 requirements, and the enhancement of our tax operating model and governance framework. This role offers the opportunity to make a significant impact during a transformational period for the tax function. Key objectives critical to success: Manage the UK direct tax compliance and reporting processes with our outsourced Big 4 provider and external auditor Oversee the transition to our new Big 4 service provider, ensuring continuity of service and quality Review and enhance tax operating model and governance frameworks Support the local implementation of BEPS Pillar 2 requirements, working closely with the global tax team Provide technical support and advice on UK direct tax matters to the business Ensure timely and accurate completion of UK corporate tax returns and computations Manage relationships with HMRC and handle any tax enquiries or disputes Support quarterly and annual tax provisioning processes Review and approve tax calculations and supporting documentation Collaborate with global tax colleagues on cross-border tax matters and international tax initiatives Contribute to process improvement initiatives and documentation updates Assist with ad-hoc projects and technical research as required Skills, experience, qualifications and knowledge required: Essential: Significant UK direct tax experience, preferably within financial services Strong understanding of tax operating models and governance frameworks Experience managing outsourced tax compliance relationships with Big 4 firms Relevant professional qualification (ACA/CTA or equivalent) Familiarity with IFRS and US GAAP Proven ability to manage complex tax compliance processes Excellent communication and stakeholder management skills Experience with tax technology and process improvement Ability to work independently and manage multiple priorities Experience working with global tax teams and cross-border coordination Desirable: Experience with service provider transitions Knowledge of investment banking and capital markets tax issues Project management experience Previous involvement in international tax reform implementation Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Mar 24, 2026
Full time
JOB DESCRIPTION Job title: UK Direct Tax Specialist Job Type: Temporary (PAYE) Contract Duration: 6 months Department: Finance: Tax Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview The EMEA Group Tax function is responsible for ensuring Nomura complies with all applicable tax laws, rules and regulations in all jurisdictions in which EMEA trades and operates. Given the technical expertise required by the EMEA Group Tax function, team members exercise their tax technical skills and judgment in their decision making and advisory roles. The EMEA Group Tax function consists of 9 technical experts across EMEA focusing on specific subject matter areas. The team is based in London and Germany, together with a support function based in India. Many tax compliance and reporting processes are outsourced to a Big 4 service provider. Overview: We are seeking an experienced UK Tax Controller to manage our UK direct tax compliance and reporting processes (quarterly and statutory) during a critical period of change. The successful candidate will take ownership of the day-to-day management of our outsourced UK tax compliance function while supporting three key strategic initiatives: the transition to a new Big 4 service provider, the local implementation of BEPS Pillar 2 requirements, and the enhancement of our tax operating model and governance framework. This role offers the opportunity to make a significant impact during a transformational period for the tax function. Key objectives critical to success: Manage the UK direct tax compliance and reporting processes with our outsourced Big 4 provider and external auditor Oversee the transition to our new Big 4 service provider, ensuring continuity of service and quality Review and enhance tax operating model and governance frameworks Support the local implementation of BEPS Pillar 2 requirements, working closely with the global tax team Provide technical support and advice on UK direct tax matters to the business Ensure timely and accurate completion of UK corporate tax returns and computations Manage relationships with HMRC and handle any tax enquiries or disputes Support quarterly and annual tax provisioning processes Review and approve tax calculations and supporting documentation Collaborate with global tax colleagues on cross-border tax matters and international tax initiatives Contribute to process improvement initiatives and documentation updates Assist with ad-hoc projects and technical research as required Skills, experience, qualifications and knowledge required: Essential: Significant UK direct tax experience, preferably within financial services Strong understanding of tax operating models and governance frameworks Experience managing outsourced tax compliance relationships with Big 4 firms Relevant professional qualification (ACA/CTA or equivalent) Familiarity with IFRS and US GAAP Proven ability to manage complex tax compliance processes Excellent communication and stakeholder management skills Experience with tax technology and process improvement Ability to work independently and manage multiple priorities Experience working with global tax teams and cross-border coordination Desirable: Experience with service provider transitions Knowledge of investment banking and capital markets tax issues Project management experience Previous involvement in international tax reform implementation Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive. Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey s Communities and we provide services directly to Surrey s communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation s lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation s voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays We can only accept applications from candidates with the right to work in the UK.
Mar 24, 2026
Full time
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive. Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey s Communities and we provide services directly to Surrey s communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation s lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation s voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays We can only accept applications from candidates with the right to work in the UK.
Personal Tax Assistant Manager or Manager Salary: £45,000-£60,000 (DOE)Contract: Full-time, PermanentLocation: Berkshire areaHybrid: 5 days office during probation 3 office / 2 home thereafter Requirement: CTA qualified + 1 year PQE and c.4 years personal tax experience About the Firm I'm recruiting on behalf of a rapidly growing accountancy and advisory practice with an excellent reputation for delivering high-quality tax, accounting, and consulting services. Established in the late 2000s and now part of a major international group, the firm combines strong corporate backing with an innovative, technology-led approach.They work with a diverse portfolio ranging from large corporates and film/media investors to owner-managed businesses, offering a dynamic alternative to traditional accountancy firms.Their Winnersh Triangle office is a collaborative, open-plan environment filled with ambitious and supportive professionals who value transparency, development, and delivering outstanding client service. The Tax Team The tax department includes specialists in Personal Tax, Corporate Tax, and Payroll, with experience from Big 4 and top 10 firms. The culture is inclusive, team-focused, and built around sharing expertise while maintaining a personal, approachable style. The Opportunity - Personal Tax Assistant Manager or Manager This is a fantastic next step for someone looking to take ownership of a varied portfolio, gain deeper exposure to advisory work, and contribute to shaping a growing personal tax function.You'll join a team that genuinely values work-life balance, career progression, and giving people the tools they need to thrive. Key Responsibilities Manage your own portfolio of 150 personal tax clients, including HNWIs, trusts, business owners, and media professionals Prepare and finalise personal tax returns Support with disclosures, enquiries, and HMRC correspondence Assist with MTD quarterly filings for self-employed and property clients Prepare P11Ds Prepare Capital Gains Tax returns for UK residential properties Gather financial and personal information from internal/external sources Support senior colleagues with advisory projects (residence issues, CGT planning, IHT reviews, trust charges, etc.) Monitor workflow, manage deadlines, and maintain excellent client communication Stay up to date with personal tax legislation and share insights with the team What You'll Bring CTA qualification + 1 year post-qualification experience Strong personal tax background (approx. 4 years) Professional communication, accuracy, and numerical skills Excellent organisation and time-management Proficiency with Microsoft Word, Excel, and PowerPoint Experience managing your own client portfolio Knowledge of residence issues and the new Foreign Income & Gains regime Awareness of trust structures and related tax compliance Experience using personal tax software (CCH an advantage, but training provided) Benefits Hybrid working (post-probation: 3 days office / 2 home) Flexible start times (8am-10am) 25 days holiday + buy/sell up to 5 days (increases with service to 30 days) Private medical insurance (non-contributory) Salary sacrifice pension scheme Life assurance Professional membership subscription reimbursed (1 per year) Enhanced sickness entitlement (post 12 months) Referral bonus Regular social events Free on-site parking Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 24, 2026
Full time
Personal Tax Assistant Manager or Manager Salary: £45,000-£60,000 (DOE)Contract: Full-time, PermanentLocation: Berkshire areaHybrid: 5 days office during probation 3 office / 2 home thereafter Requirement: CTA qualified + 1 year PQE and c.4 years personal tax experience About the Firm I'm recruiting on behalf of a rapidly growing accountancy and advisory practice with an excellent reputation for delivering high-quality tax, accounting, and consulting services. Established in the late 2000s and now part of a major international group, the firm combines strong corporate backing with an innovative, technology-led approach.They work with a diverse portfolio ranging from large corporates and film/media investors to owner-managed businesses, offering a dynamic alternative to traditional accountancy firms.Their Winnersh Triangle office is a collaborative, open-plan environment filled with ambitious and supportive professionals who value transparency, development, and delivering outstanding client service. The Tax Team The tax department includes specialists in Personal Tax, Corporate Tax, and Payroll, with experience from Big 4 and top 10 firms. The culture is inclusive, team-focused, and built around sharing expertise while maintaining a personal, approachable style. The Opportunity - Personal Tax Assistant Manager or Manager This is a fantastic next step for someone looking to take ownership of a varied portfolio, gain deeper exposure to advisory work, and contribute to shaping a growing personal tax function.You'll join a team that genuinely values work-life balance, career progression, and giving people the tools they need to thrive. Key Responsibilities Manage your own portfolio of 150 personal tax clients, including HNWIs, trusts, business owners, and media professionals Prepare and finalise personal tax returns Support with disclosures, enquiries, and HMRC correspondence Assist with MTD quarterly filings for self-employed and property clients Prepare P11Ds Prepare Capital Gains Tax returns for UK residential properties Gather financial and personal information from internal/external sources Support senior colleagues with advisory projects (residence issues, CGT planning, IHT reviews, trust charges, etc.) Monitor workflow, manage deadlines, and maintain excellent client communication Stay up to date with personal tax legislation and share insights with the team What You'll Bring CTA qualification + 1 year post-qualification experience Strong personal tax background (approx. 4 years) Professional communication, accuracy, and numerical skills Excellent organisation and time-management Proficiency with Microsoft Word, Excel, and PowerPoint Experience managing your own client portfolio Knowledge of residence issues and the new Foreign Income & Gains regime Awareness of trust structures and related tax compliance Experience using personal tax software (CCH an advantage, but training provided) Benefits Hybrid working (post-probation: 3 days office / 2 home) Flexible start times (8am-10am) 25 days holiday + buy/sell up to 5 days (increases with service to 30 days) Private medical insurance (non-contributory) Salary sacrifice pension scheme Life assurance Professional membership subscription reimbursed (1 per year) Enhanced sickness entitlement (post 12 months) Referral bonus Regular social events Free on-site parking Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021 is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 24, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021 is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Personal Tax Manager - Accountancy Practice (North East) Hybrid Working Excellent Benefits Strong Career Progression Are you an experienced Personal Tax professional ready to take the next step? Our client, a reputable and growing accountancy practice in the North East, is looking for a Personal Tax Manager to join their high-performing team. This is an outstanding opportunity for a qualified (CTA/ATT/ACA/ACCA) tax specialist to manage their own portfolio while supporting, reviewing, and developing junior team members. The Role As Personal Tax Manager, you will be responsible for delivering high-quality compliance and advisory services across a broad portfolio. Your role will include: Managing a varied portfolio of personal tax clients, including HNWIs, directors, landlords, and partnerships Reviewing personal tax returns prepared by junior staff Providing technical support, training, and feedback to the wider tax team Handling complex tax queries and advisory work Building strong client relationships and acting as a key point of contact Ensuring deadlines and compliance requirements are met Spotting opportunities to enhance client service and add value About You You'll be a confident communicator with excellent tax knowledge and a proactive mindset. Ideally, you will have: CTA / ATT / ACA / ACCA qualification (or significant practice tax experience) Strong experience within personal tax in an accountancy practice setting Previous experience reviewing work and supporting junior colleagues Ability to manage a busy portfolio and meet deadlines Strong technical and legislative understanding A client-focused, professional approach What's on Offer You'll be joining a firm that truly values its people and is committed to work-life balance. Benefits include: Hybrid working and flexible hours Competitive salary + comprehensive benefits Clear progression opportunities Supportive, modern working environment Exposure to a wide range of tax matters and client types If you're an experienced Personal Tax Manager - or a confident Senior ready to step up - this is a brilliant opportunity to progress your career within a supportive and forward-thinking North East practice. Interested? Get in touch today for a confidential chat or to apply.
Mar 24, 2026
Full time
Personal Tax Manager - Accountancy Practice (North East) Hybrid Working Excellent Benefits Strong Career Progression Are you an experienced Personal Tax professional ready to take the next step? Our client, a reputable and growing accountancy practice in the North East, is looking for a Personal Tax Manager to join their high-performing team. This is an outstanding opportunity for a qualified (CTA/ATT/ACA/ACCA) tax specialist to manage their own portfolio while supporting, reviewing, and developing junior team members. The Role As Personal Tax Manager, you will be responsible for delivering high-quality compliance and advisory services across a broad portfolio. Your role will include: Managing a varied portfolio of personal tax clients, including HNWIs, directors, landlords, and partnerships Reviewing personal tax returns prepared by junior staff Providing technical support, training, and feedback to the wider tax team Handling complex tax queries and advisory work Building strong client relationships and acting as a key point of contact Ensuring deadlines and compliance requirements are met Spotting opportunities to enhance client service and add value About You You'll be a confident communicator with excellent tax knowledge and a proactive mindset. Ideally, you will have: CTA / ATT / ACA / ACCA qualification (or significant practice tax experience) Strong experience within personal tax in an accountancy practice setting Previous experience reviewing work and supporting junior colleagues Ability to manage a busy portfolio and meet deadlines Strong technical and legislative understanding A client-focused, professional approach What's on Offer You'll be joining a firm that truly values its people and is committed to work-life balance. Benefits include: Hybrid working and flexible hours Competitive salary + comprehensive benefits Clear progression opportunities Supportive, modern working environment Exposure to a wide range of tax matters and client types If you're an experienced Personal Tax Manager - or a confident Senior ready to step up - this is a brilliant opportunity to progress your career within a supportive and forward-thinking North East practice. Interested? Get in touch today for a confidential chat or to apply.
