Job Title: Assistant Restaurant Manager Location: RHS Garden Wisley Salary: £30,000 per annum + discretionary tronc Contract Type: Full-time, permanent, site based, 5 over 7 days per week Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You'll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates' values and client expectations at RHS Garden Wisley. You'll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You'll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you'll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance. Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport. Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. The Ideal Candidate: Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations What we can offer you: At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you'll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including: 20 days annual leave plus bank holidays Free meals on duty Free on-site parking Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
May 04, 2026
Full time
Job Title: Assistant Restaurant Manager Location: RHS Garden Wisley Salary: £30,000 per annum + discretionary tronc Contract Type: Full-time, permanent, site based, 5 over 7 days per week Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You'll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates' values and client expectations at RHS Garden Wisley. You'll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You'll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you'll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance. Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport. Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. The Ideal Candidate: Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations What we can offer you: At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you'll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including: 20 days annual leave plus bank holidays Free meals on duty Free on-site parking Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
We are inviting applications for Relationship Officers role for an International Bank based in Harrow. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
May 04, 2026
Full time
We are inviting applications for Relationship Officers role for an International Bank based in Harrow. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. Due to the success of our delivery we are looking for Advocates to join our team in the North Ayrshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. About the role This is an exciting opportunity for Advocates to join and shape this service covering North Ayrshire area. Your role will require you to travel to locations such as clients homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. About you Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services, education or young person s services, or advice and guidance. How will you make a difference? You will be responsible for ensuring the individual s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. You will work resourcefully and collaboratively with the individuals you support. You ll be creative in your approach to empower our clients by ensuring you meaningfully explain people s options and rights to them. You ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Flexible working How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications; Midnight on 14 May 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date. Don t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
May 04, 2026
Full time
Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. Due to the success of our delivery we are looking for Advocates to join our team in the North Ayrshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. About the role This is an exciting opportunity for Advocates to join and shape this service covering North Ayrshire area. Your role will require you to travel to locations such as clients homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. About you Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services, education or young person s services, or advice and guidance. How will you make a difference? You will be responsible for ensuring the individual s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. You will work resourcefully and collaboratively with the individuals you support. You ll be creative in your approach to empower our clients by ensuring you meaningfully explain people s options and rights to them. You ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Flexible working How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications; Midnight on 14 May 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date. Don t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Are you a passionate leader who thrives on delivering outstanding customer experiences and driving operational excellence? We re looking for a dynamic Customer Services Manager to lead a high-performing team and shape the future of customer engagement within a fast-paced environment. On offer: Competitive salary 25 days + bank holidays Enhanced company pension Excellent learning and development opportunities The Opportunity This role offers the chance to take ownership of a customer services function, enhancing performance, strengthening relationships, and leading transformational change. You ll play a key role in improving processes, developing people, and ensuring customers receive a consistently exceptional service. What You ll Be Doing Lead, coach, and develop a customer services team, fostering a culture of accountability and continuous improvement Act as the primary escalation point for customer and internal queries, ensuring swift and effective resolution Drive service transformation initiatives, introducing smarter and more efficient ways of working Collaborate closely with internal teams including Supply Chain, Production, and Commercial functions Oversee export processes and documentation, ensuring compliance and readiness for audits Manage onboarding, training, and ongoing development to build a multi-skilled, high-performing team Maintain and improve systems and data accuracy across CRM and order processes Monitor budgets and identify opportunities to improve efficiency and add value Develop and track KPIs, providing insights and performance updates to leadership Support customer account management alongside commercial and finance teams Ensure smooth processing of customer orders from receipt through to delivery Analyse feedback and performance data to identify trends and enhance service delivery Represent the business in customer meetings and visits, strengthening long-term partnerships Champion a customer-first culture, ensuring the voice of the customer is heard across the organisation What We re Looking For Proven leadership experience within customer service, supply chain, or a similar environment Strong understanding of order-to-cash processes and customer experience principles Experience driving change and implementing new processes or systems Excellent communication and stakeholder management skills Analytical mindset with strong attention to detail Ability to motivate and inspire teams to deliver high performance Experience with CRM systems and data management Knowledge of export processes and compliance requirements Resilient, adaptable, and comfortable working in a fast-moving environment Willingness to travel for customer engagement when required
May 04, 2026
Full time
Are you a passionate leader who thrives on delivering outstanding customer experiences and driving operational excellence? We re looking for a dynamic Customer Services Manager to lead a high-performing team and shape the future of customer engagement within a fast-paced environment. On offer: Competitive salary 25 days + bank holidays Enhanced company pension Excellent learning and development opportunities The Opportunity This role offers the chance to take ownership of a customer services function, enhancing performance, strengthening relationships, and leading transformational change. You ll play a key role in improving processes, developing people, and ensuring customers receive a consistently exceptional service. What You ll Be Doing Lead, coach, and develop a customer services team, fostering a culture of accountability and continuous improvement Act as the primary escalation point for customer and internal queries, ensuring swift and effective resolution Drive service transformation initiatives, introducing smarter and more efficient ways of working Collaborate closely with internal teams including Supply Chain, Production, and Commercial functions Oversee export processes and documentation, ensuring compliance and readiness for audits Manage onboarding, training, and ongoing development to build a multi-skilled, high-performing team Maintain and improve systems and data accuracy across CRM and order processes Monitor budgets and identify opportunities to improve efficiency and add value Develop and track KPIs, providing insights and performance updates to leadership Support customer account management alongside commercial and finance teams Ensure smooth processing of customer orders from receipt through to delivery Analyse feedback and performance data to identify trends and enhance service delivery Represent the business in customer meetings and visits, strengthening long-term partnerships Champion a customer-first culture, ensuring the voice of the customer is heard across the organisation What We re Looking For Proven leadership experience within customer service, supply chain, or a similar environment Strong understanding of order-to-cash processes and customer experience principles Experience driving change and implementing new processes or systems Excellent communication and stakeholder management skills Analytical mindset with strong attention to detail Ability to motivate and inspire teams to deliver high performance Experience with CRM systems and data management Knowledge of export processes and compliance requirements Resilient, adaptable, and comfortable working in a fast-moving environment Willingness to travel for customer engagement when required
Elevation Recruitment Group are delighted to be working on an exclusive and retained basis with Each Other Care based in Doncaster as they look to recruit a Group Financial Accountant in to the team. This is a newly created role that will report straight in to the Head of Finance and work as part of a 5 person finance team. Each Other Care is a successful and profitable, privately owned business which manages 11 care homes across the UK and Scotland. They provide a whole range of care for older people and those who need 24-hour support including residential, nursing, dementia, palliative, respite, and day care services. Their team dedicates their lives to caring for people and their families, whatever their needs.The role promises to be all-round and varied, with plenty of autonomy, and with scope to get involved with a variety of projects such as process improvement and transformation, and system implementation. The successful candidate will also have the desire and ability to forge and create strong relationships with operational teams for a more collaborative and strategic-led approach to support the continued growth of the business.The company offers excellent benefits including: • Competitive Salary • Annual leave • Hybrid working (2 days WFH) • Pension Scheme Key responsibilities will include:Reporting & Control:• Consolidate quarterly Group management accounts• Lead the year-end audit process, including reviewing accounts, managing timelines, coordinating information requests and responding to audit queries• Manage statutory and banking administration• Apply consistent financial controls and reporting across the Group• Document finance processes and policiesSystems & Partnering:• Support the scope, selection and implementation of new finance systems• Work with Finance Managers to improve finance processes and systems to support a monthly close• Partner with Home Managers to support budget ownership and cost management• Work with Home Admins to ensure accurate data capture and timely processingPlanning & Performance:• Set and maintain the Group budget and lead regular re-forecasting, coordinating inputs across the business• Review and explain financial performance against budget and forecast, including key movements and trends• Provide financial information and analysis to support decision-making and cost control• Analyse spend across key cost categories and procurement partners, including cleaning and medical supplies, food and utilities• Provide clear visibility of the aged debt position across the Group to support cash collectionYou will ideally have the following skills and experiences. • Qualified Accountant (ACA, ACCA or CIMA)• Strong technical accounting ability, including multi-entity consolidation• Experience leading or supporting external audits• Experience of implementing finance systems• Comfortable managing a broad remit and juggling multiple priorities• Strong analytical skills with the ability to explain financial information clearly• Methodical approach, producing accurate, well-structured and reliable work• Confident working with finance and non-finance team members across the business• Organised, driven and takes ownership• Curious, creative and willing to challenge the norm constructively• Big-picture thinker with the ability to get into detail when required• Positive, engaged and motivated by being part of a growing organisation This role would be ideal for someone making a first or second time move out of practice. The successful candidate will be a technically strong finance professional who enjoys working across both central finance and operational environments. If you are interested in the great opportunity, please send in your CV today!
May 04, 2026
Full time
Elevation Recruitment Group are delighted to be working on an exclusive and retained basis with Each Other Care based in Doncaster as they look to recruit a Group Financial Accountant in to the team. This is a newly created role that will report straight in to the Head of Finance and work as part of a 5 person finance team. Each Other Care is a successful and profitable, privately owned business which manages 11 care homes across the UK and Scotland. They provide a whole range of care for older people and those who need 24-hour support including residential, nursing, dementia, palliative, respite, and day care services. Their team dedicates their lives to caring for people and their families, whatever their needs.The role promises to be all-round and varied, with plenty of autonomy, and with scope to get involved with a variety of projects such as process improvement and transformation, and system implementation. The successful candidate will also have the desire and ability to forge and create strong relationships with operational teams for a more collaborative and strategic-led approach to support the continued growth of the business.The company offers excellent benefits including: • Competitive Salary • Annual leave • Hybrid working (2 days WFH) • Pension Scheme Key responsibilities will include:Reporting & Control:• Consolidate quarterly Group management accounts• Lead the year-end audit process, including reviewing accounts, managing timelines, coordinating information requests and responding to audit queries• Manage statutory and banking administration• Apply consistent financial controls and reporting across the Group• Document finance processes and policiesSystems & Partnering:• Support the scope, selection and implementation of new finance systems• Work with Finance Managers to improve finance processes and systems to support a monthly close• Partner with Home Managers to support budget ownership and cost management• Work with Home Admins to ensure accurate data capture and timely processingPlanning & Performance:• Set and maintain the Group budget and lead regular re-forecasting, coordinating inputs across the business• Review and explain financial performance against budget and forecast, including key movements and trends• Provide financial information and analysis to support decision-making and cost control• Analyse spend across key cost categories and procurement partners, including cleaning and medical supplies, food and utilities• Provide clear visibility of the aged debt position across the Group to support cash collectionYou will ideally have the following skills and experiences. • Qualified Accountant (ACA, ACCA or CIMA)• Strong technical accounting ability, including multi-entity consolidation• Experience leading or supporting external audits• Experience of implementing finance systems• Comfortable managing a broad remit and juggling multiple priorities• Strong analytical skills with the ability to explain financial information clearly• Methodical approach, producing accurate, well-structured and reliable work• Confident working with finance and non-finance team members across the business• Organised, driven and takes ownership• Curious, creative and willing to challenge the norm constructively• Big-picture thinker with the ability to get into detail when required• Positive, engaged and motivated by being part of a growing organisation This role would be ideal for someone making a first or second time move out of practice. The successful candidate will be a technically strong finance professional who enjoys working across both central finance and operational environments. If you are interested in the great opportunity, please send in your CV today!
Financial Accountant Salary: £41,050 per annum Contract: Full Time, 37.5 hours per week Working Hours: 08:30 - 16:30 Location: Central Services Team (Hybrid/Office-based) Head office based in Sheffield About the Organisation Reed Education are working with a well-established multi-academy trust committed to providing exceptional educational experiences for children and young people across a family of academies. Guided by high standards, strong governance, and a commitment to inclusion, the Trust works collaboratively to remove barriers to success and ensure every learner can thrive. The Role The trust is seeking a highly skilled and motivated Financial Accountant to join their Central Finance Team. Reporting to the Head of Finance, you will take the lead on financial accounting across the Trust, providing expert advice and robust financial reporting to support effective decision-making. You will also line manage the Assistant Financial Accountant, ensuring strong financial controls, best practice processes, and high standards of compliance are maintained across all academies. This is a key role within the organisation, offering both strategic influence and hands-on responsibility within a supportive and collaborative finance function. Key Responsibilities As Financial Accountant, you will: Line manage the Assistant Financial Accountant and support the identification and mitigation of financial risks Lead the annual accounts and external audit processes, supporting the Head of Finance on wider financial matters Manage in-year forecasting, capital monitoring, daily cashflow, investment strategy, and monthly payroll reviews, including posting journals Oversee balance sheet management, bank activity, and credit card processes Produce routine management reports, particularly relating to cashflow and capital expenditure Embed strong financial governance across academies, ensuring compliance with the financial scheme of delegation, regulatory returns, and grant requirements Act as lead for finance systems, ensuring they are fit for purpose Manage VAT and Corporation Tax submissions Build strong working relationships with academies, providing guidance and support as required Commit to ongoing professional development and mandatory training What We're Looking For You will bring: A recognised accountancy qualification (ACCA, ACA or CIMA) Proven experience in financial management, statutory accounts, audit processes, and balance sheet management Advanced Excel skills and the ability to interpret and present complex financial data clearly Excellent communication skills, with the ability to adapt your approach for a range of stakeholders A flexible, organised, and resilient mindset, with strong problem-solving skills A genuine interest in education and a commitment to diversity, equality, and inclusion Desirable (but not essential): Experience within an academy trust or education environment Familiarity with DfE returns, VAT, and capital funding Safeguarding Reed Education and the employing school are committed to safeguarding and promoting the welfare of children and young people. All applicants will be required to complete an enhanced DBS check and comply with safer recruitment procedures. Ready to Apply? If you're an enthusiastic finance manager who wants to bring meaningful change to the lives of young people, we'd love to hear from you. Click 'Apply Now' to start your journey!
May 04, 2026
Full time
Financial Accountant Salary: £41,050 per annum Contract: Full Time, 37.5 hours per week Working Hours: 08:30 - 16:30 Location: Central Services Team (Hybrid/Office-based) Head office based in Sheffield About the Organisation Reed Education are working with a well-established multi-academy trust committed to providing exceptional educational experiences for children and young people across a family of academies. Guided by high standards, strong governance, and a commitment to inclusion, the Trust works collaboratively to remove barriers to success and ensure every learner can thrive. The Role The trust is seeking a highly skilled and motivated Financial Accountant to join their Central Finance Team. Reporting to the Head of Finance, you will take the lead on financial accounting across the Trust, providing expert advice and robust financial reporting to support effective decision-making. You will also line manage the Assistant Financial Accountant, ensuring strong financial controls, best practice processes, and high standards of compliance are maintained across all academies. This is a key role within the organisation, offering both strategic influence and hands-on responsibility within a supportive and collaborative finance function. Key Responsibilities As Financial Accountant, you will: Line manage the Assistant Financial Accountant and support the identification and mitigation of financial risks Lead the annual accounts and external audit processes, supporting the Head of Finance on wider financial matters Manage in-year forecasting, capital monitoring, daily cashflow, investment strategy, and monthly payroll reviews, including posting journals Oversee balance sheet management, bank activity, and credit card processes Produce routine management reports, particularly relating to cashflow and capital expenditure Embed strong financial governance across academies, ensuring compliance with the financial scheme of delegation, regulatory returns, and grant requirements Act as lead for finance systems, ensuring they are fit for purpose Manage VAT and Corporation Tax submissions Build strong working relationships with academies, providing guidance and support as required Commit to ongoing professional development and mandatory training What We're Looking For You will bring: A recognised accountancy qualification (ACCA, ACA or CIMA) Proven experience in financial management, statutory accounts, audit processes, and balance sheet management Advanced Excel skills and the ability to interpret and present complex financial data clearly Excellent communication skills, with the ability to adapt your approach for a range of stakeholders A flexible, organised, and resilient mindset, with strong problem-solving skills A genuine interest in education and a commitment to diversity, equality, and inclusion Desirable (but not essential): Experience within an academy trust or education environment Familiarity with DfE returns, VAT, and capital funding Safeguarding Reed Education and the employing school are committed to safeguarding and promoting the welfare of children and young people. All applicants will be required to complete an enhanced DBS check and comply with safer recruitment procedures. Ready to Apply? If you're an enthusiastic finance manager who wants to bring meaningful change to the lives of young people, we'd love to hear from you. Click 'Apply Now' to start your journey!
An exclusive new opportunity has arisen working within an award-winning Private Client team in Birmingham for a Trusts Assistant Manager to join to work with an elite portfolio in a 100% advisory capacity. This team have had a record year both in terms of client wins and overall profits and are now seeking an entrepreneurial-minded and ambitious individual to provide 1st class advisory services. This role would suit an individual who has good technical experience in Trusts and is comfortable moving into a mainly client-facing advisory role. You will be working with a portfolio of HNW and UHNW's and working with wealthy families and estates. The role will be in a consulting capacity and you will be helping in the technical development of the Trusts juniors. You will also have the opportunity to join their acceleration Director programme and will be supported to develop through the ranks to Directorship where there are currently no blockers to reach. Suitable candidates will be either CTA qualified or Part Qualified and will come from either a legal background or accountancy firm. You will have an entrepreneurial spirit and will enjoy working closely with clients. If you feel you have what it takes please email your cv to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 04, 2026
Full time
An exclusive new opportunity has arisen working within an award-winning Private Client team in Birmingham for a Trusts Assistant Manager to join to work with an elite portfolio in a 100% advisory capacity. This team have had a record year both in terms of client wins and overall profits and are now seeking an entrepreneurial-minded and ambitious individual to provide 1st class advisory services. This role would suit an individual who has good technical experience in Trusts and is comfortable moving into a mainly client-facing advisory role. You will be working with a portfolio of HNW and UHNW's and working with wealthy families and estates. The role will be in a consulting capacity and you will be helping in the technical development of the Trusts juniors. You will also have the opportunity to join their acceleration Director programme and will be supported to develop through the ranks to Directorship where there are currently no blockers to reach. Suitable candidates will be either CTA qualified or Part Qualified and will come from either a legal background or accountancy firm. You will have an entrepreneurial spirit and will enjoy working closely with clients. If you feel you have what it takes please email your cv to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Senior Quantity Surveyor - M&E (Mechanical & Electrical) Birmingham (Office & Site Based Across the Midlands) £80,000 + Company Car + Benefits A leading building services contractor with a strong presence across the Midlands is seeking an experienced Senior Quantity Surveyor (M&E) to join their growing commercial team based in Birmingham. This business delivers high-quality mechanical and electrical installations on major projects across sectors including commercial, healthcare, education, residential, and industrial. With a strong order book and continued growth, this is an excellent opportunity to take a senior commercial role on technically challenging schemes. The Role As Senior Quantity Surveyor, you will be responsible for the commercial management of M&E packages from pre-construction through to final account, ensuring projects are delivered profitably and in line with contractual requirements. Key Responsibilities: Full commercial responsibility for mechanical and electrical packages Procurement and management of subcontractors and specialist suppliers Preparation of valuations, variations, and final accounts Cost reporting, forecasting, and budget management Contract administration under NEC, JCT, or bespoke forms of contract Identifying and managing commercial risks and opportunities Working closely with project managers and engineers to drive commercial performance Supporting and mentoring junior members of the commercial team Maintaining strong relationships with clients and stakeholders About You You'll be an experienced M&E Quantity Surveyor ready to take on a senior role with greater responsibility. Essential: Proven experience as a Quantity Surveyor or Senior Quantity Surveyor within M&E / building services Strong knowledge of mechanical and electrical installations and project lifecycles Experience managing subcontract packages and cost control on construction projects Good understanding of NEC and/or JCT contracts Strong negotiation, reporting, and communication skills Ability to manage multiple projects or workstreams simultaneously Full UK driving licence Desirable: Degree-qualified in Quantity Surveying, Commercial Management, or similar Experience on medium to large-scale projects Professional membership (RICS or similar) or working towards chartership What's on Offer £80,000 salary Company car or car allowance Annual bonus scheme Pension If you're a commercially driven M&E professional looking for your next step in Birmingham, this is a fantastic opportunity to join a respected and growing contractor. If interested in further details please contact John Baker or Katherine Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 04, 2026
Full time
Senior Quantity Surveyor - M&E (Mechanical & Electrical) Birmingham (Office & Site Based Across the Midlands) £80,000 + Company Car + Benefits A leading building services contractor with a strong presence across the Midlands is seeking an experienced Senior Quantity Surveyor (M&E) to join their growing commercial team based in Birmingham. This business delivers high-quality mechanical and electrical installations on major projects across sectors including commercial, healthcare, education, residential, and industrial. With a strong order book and continued growth, this is an excellent opportunity to take a senior commercial role on technically challenging schemes. The Role As Senior Quantity Surveyor, you will be responsible for the commercial management of M&E packages from pre-construction through to final account, ensuring projects are delivered profitably and in line with contractual requirements. Key Responsibilities: Full commercial responsibility for mechanical and electrical packages Procurement and management of subcontractors and specialist suppliers Preparation of valuations, variations, and final accounts Cost reporting, forecasting, and budget management Contract administration under NEC, JCT, or bespoke forms of contract Identifying and managing commercial risks and opportunities Working closely with project managers and engineers to drive commercial performance Supporting and mentoring junior members of the commercial team Maintaining strong relationships with clients and stakeholders About You You'll be an experienced M&E Quantity Surveyor ready to take on a senior role with greater responsibility. Essential: Proven experience as a Quantity Surveyor or Senior Quantity Surveyor within M&E / building services Strong knowledge of mechanical and electrical installations and project lifecycles Experience managing subcontract packages and cost control on construction projects Good understanding of NEC and/or JCT contracts Strong negotiation, reporting, and communication skills Ability to manage multiple projects or workstreams simultaneously Full UK driving licence Desirable: Degree-qualified in Quantity Surveying, Commercial Management, or similar Experience on medium to large-scale projects Professional membership (RICS or similar) or working towards chartership What's on Offer £80,000 salary Company car or car allowance Annual bonus scheme Pension If you're a commercially driven M&E professional looking for your next step in Birmingham, this is a fantastic opportunity to join a respected and growing contractor. If interested in further details please contact John Baker or Katherine Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Private Client Tax Senior Manager - Strategic Advisory & Leadership Role This is an exceptional opportunity for an experienced private client tax professional to step into a senior leadership role with a strong focus on complex advisory work and team development. As Senior Manager, you'll play a pivotal role in delivering strategic tax advice to a high-calibre client base, while shaping the future of the private client function. You'll have direct access to high-net-worth individuals, entrepreneurs, and families, offering holistic tax planning solutions, and a clear path to Director for those with ambition and vision. Key Responsibilities: Lead a sophisticated portfolio of private clients, including high-net-worth individuals, business owners, non-UK domiciliaries, and trusts, with a primary focus on delivering high-level advisory services. Provide expert advice on inheritance tax planning, capital gains tax mitigation, residence and domicile issues, succession planning, and trust and estate structuring. Act as the principal point of contact for key clients, building long-term relationships and providing commercially sound, technically robust advice. Supervise and review complex tax compliance work where necessary, ensuring integration with advisory outcomes. Lead client engagements involving HMRC negotiations, restructuring, and international tax planning. Develop and mentor a growing team of managers and junior staff, supporting technical development, client handling skills, and career progression. Take an active role in business development, helping to grow the practice through relationship management, referrals, proposals, and participation in strategic planning. Contribute to the leadership of the wider team and help drive innovation in private client service delivery. Stay ahead of regulatory and legislative changes, translating technical developments into practical, forward-thinking advice for clients. Key Requirements: CTA qualified (or ACA/ACCA with extensive private client tax experience). Significant experience in private client tax at a managerial or senior managerial level within a professional services environment. Strong technical expertise in UK personal tax, with proven advisory experience across IHT, CGT, trusts, and international tax planning. Demonstrated ability to lead client relationships, manage complex advisory projects, and oversee high-performing teams. Commercially astute, with the confidence to contribute to practice development and future growth strategy. Excellent interpersonal, communication, and leadership skills. Please send your cv through to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 04, 2026
Full time
Private Client Tax Senior Manager - Strategic Advisory & Leadership Role This is an exceptional opportunity for an experienced private client tax professional to step into a senior leadership role with a strong focus on complex advisory work and team development. As Senior Manager, you'll play a pivotal role in delivering strategic tax advice to a high-calibre client base, while shaping the future of the private client function. You'll have direct access to high-net-worth individuals, entrepreneurs, and families, offering holistic tax planning solutions, and a clear path to Director for those with ambition and vision. Key Responsibilities: Lead a sophisticated portfolio of private clients, including high-net-worth individuals, business owners, non-UK domiciliaries, and trusts, with a primary focus on delivering high-level advisory services. Provide expert advice on inheritance tax planning, capital gains tax mitigation, residence and domicile issues, succession planning, and trust and estate structuring. Act as the principal point of contact for key clients, building long-term relationships and providing commercially sound, technically robust advice. Supervise and review complex tax compliance work where necessary, ensuring integration with advisory outcomes. Lead client engagements involving HMRC negotiations, restructuring, and international tax planning. Develop and mentor a growing team of managers and junior staff, supporting technical development, client handling skills, and career progression. Take an active role in business development, helping to grow the practice through relationship management, referrals, proposals, and participation in strategic planning. Contribute to the leadership of the wider team and help drive innovation in private client service delivery. Stay ahead of regulatory and legislative changes, translating technical developments into practical, forward-thinking advice for clients. Key Requirements: CTA qualified (or ACA/ACCA with extensive private client tax experience). Significant experience in private client tax at a managerial or senior managerial level within a professional services environment. Strong technical expertise in UK personal tax, with proven advisory experience across IHT, CGT, trusts, and international tax planning. Demonstrated ability to lead client relationships, manage complex advisory projects, and oversee high-performing teams. Commercially astute, with the confidence to contribute to practice development and future growth strategy. Excellent interpersonal, communication, and leadership skills. Please send your cv through to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55 s. You ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Performance overview of tenancy services including allocations, tenancy management and enforcement Ensuring the support of customers with complex needs through effective case management and multi-agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Regional Managers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people Experience in housing management or community services within a Retirement Living setting A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 04, 2026
Full time
Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55 s. You ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Performance overview of tenancy services including allocations, tenancy management and enforcement Ensuring the support of customers with complex needs through effective case management and multi-agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Regional Managers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people Experience in housing management or community services within a Retirement Living setting A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
An exclusive new opportunity has arisen working within an award-winning Private Client team in Bristol for a Trusts Assistant Manager to join to work with an elite portfolio of wealthy clients. This team have had a record year both in terms of client wins and overall profits and are now seeking an entrepreneurial-minded and ambitious individual to provide 1st class advisory services. This role would suit an individual who has good technical experience in Trusts and is comfortable moving into a mainly client-facing advisory role. You will be working with a portfolio of HNW and UHNW's and working with wealthy families and estates. The role will be in a consulting capacity and you will be helping in the technical development of the Trusts juniors. You will also have the opportunity to join their acceleration Director programme and will be supported to develop through the ranks to Directorship where there are currently no blockers to reach. Suitable candidates will be either ATT qualified or Part Qualified and will come from either a legal background or accountancy firm. You will have an entrepreneurial spirit and will enjoy working closely with clients. If you feel you have what it takes please email your cv to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 04, 2026
Full time
An exclusive new opportunity has arisen working within an award-winning Private Client team in Bristol for a Trusts Assistant Manager to join to work with an elite portfolio of wealthy clients. This team have had a record year both in terms of client wins and overall profits and are now seeking an entrepreneurial-minded and ambitious individual to provide 1st class advisory services. This role would suit an individual who has good technical experience in Trusts and is comfortable moving into a mainly client-facing advisory role. You will be working with a portfolio of HNW and UHNW's and working with wealthy families and estates. The role will be in a consulting capacity and you will be helping in the technical development of the Trusts juniors. You will also have the opportunity to join their acceleration Director programme and will be supported to develop through the ranks to Directorship where there are currently no blockers to reach. Suitable candidates will be either ATT qualified or Part Qualified and will come from either a legal background or accountancy firm. You will have an entrepreneurial spirit and will enjoy working closely with clients. If you feel you have what it takes please email your cv to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The FRC published a new UK Corporate Governance Code in 2024 and listed companies will produce the first annual reports following the new Code in 2026. In 2025 the FRC published a new Stewardship Code, with Stewardship Code signatories reporting against this Code from 2026 onwards. This role is part of a dynamic team developing the FRC's approach to corporate governance and stewardship, through monitoring, assessment and obtaining evidence to support policy development. The postholder will be expected to work flexibly on both corporate governance and stewardship matters. Accountabilities Undertake the comprehensive analysis of the quality of corporate governance and stewardship reporting by UK listed companies and Stewardship Code signatories, respectively. Lead on drafting sections of the annual UK corporate governance reporting review and the annual review of stewardship reporting, producing high quality content on areas of expertise. Contribute to the robust, fair and proportionate assessment of applicants for UK Stewardship Code signatories. Assume responsibility for aspects of the end-to-end assessment process for UK Stewardship Code applications. Promote and support the Wates Governance Principles for Large Private Companies, providing analysis and developing policy as appropriate. Review, analyse and summarise relevant research, policy papers and consultations, and preparing briefings for senior colleagues. Support and oversee junior colleagues in day-to-day work. Accompany senior colleagues to external meetings, providing high quality briefing and liaising directly with external stakeholders when appropriate. Work on cross-organisational initiatives that promote good governance and stewardship or support organisational transformation. Skills, Knowledge & Expertise A thorough understanding of the UK corporate governance and stewardship frameworks, including the interaction between government, regulators, practitioners and other stakeholders. Relevant experience in governance or stewardship. Good proficiency using Microsoft applications and new technologies to support deliverables Ability to develop and maintain effective internal and external stakeholder relationships and effectively engage with other organisations who have interests in these areas. Excellent standard of written and verbal communication, with the ability to effectively communicate complex technical information to a range of audiences. Ability to communicate findings of analysis accurately and succinctly both in writing and orally. Proficiency in identifying trends and key issues to highlight emerging policy areas, and the synthesis of this information to deliver credible and coherent recommendations. Ability to: manage a varied workload with competing priorities, and to meet tight deadlines. work collaboratively across a mixed site team. provide leadership to more junior team members and role model effective working behaviours. be adaptable and perform comfortably in a complex and changing policy environment. The Senior Policy Associate role is important in supporting the UK Corporate Governance Code and the UK Stewardship Code, bringing integrity and transparency to business and confidence to investment markets. Please apply by uploading a copy of your CV and covering letter as a single document upload. In the covering letter, please set out, by reference to the person specification above how you meet the required skillset. Rewards and benefits The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave. Generous employer pension contribution of 10%. Staff Employee Assistance Programme including confidential counselling and work life services. The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme. The FRC has a strong work/life balance ethos. The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices. The FRC is a Disability Confident Employer and we welcome applications under the Guaranteed Interview Scheme from disabled people as defined by the Equality Act 2010 that meet the minimum requirements for the role. To learn more about the Disability Confident Scheme Click Here The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team's activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.
May 04, 2026
Full time
The FRC published a new UK Corporate Governance Code in 2024 and listed companies will produce the first annual reports following the new Code in 2026. In 2025 the FRC published a new Stewardship Code, with Stewardship Code signatories reporting against this Code from 2026 onwards. This role is part of a dynamic team developing the FRC's approach to corporate governance and stewardship, through monitoring, assessment and obtaining evidence to support policy development. The postholder will be expected to work flexibly on both corporate governance and stewardship matters. Accountabilities Undertake the comprehensive analysis of the quality of corporate governance and stewardship reporting by UK listed companies and Stewardship Code signatories, respectively. Lead on drafting sections of the annual UK corporate governance reporting review and the annual review of stewardship reporting, producing high quality content on areas of expertise. Contribute to the robust, fair and proportionate assessment of applicants for UK Stewardship Code signatories. Assume responsibility for aspects of the end-to-end assessment process for UK Stewardship Code applications. Promote and support the Wates Governance Principles for Large Private Companies, providing analysis and developing policy as appropriate. Review, analyse and summarise relevant research, policy papers and consultations, and preparing briefings for senior colleagues. Support and oversee junior colleagues in day-to-day work. Accompany senior colleagues to external meetings, providing high quality briefing and liaising directly with external stakeholders when appropriate. Work on cross-organisational initiatives that promote good governance and stewardship or support organisational transformation. Skills, Knowledge & Expertise A thorough understanding of the UK corporate governance and stewardship frameworks, including the interaction between government, regulators, practitioners and other stakeholders. Relevant experience in governance or stewardship. Good proficiency using Microsoft applications and new technologies to support deliverables Ability to develop and maintain effective internal and external stakeholder relationships and effectively engage with other organisations who have interests in these areas. Excellent standard of written and verbal communication, with the ability to effectively communicate complex technical information to a range of audiences. Ability to communicate findings of analysis accurately and succinctly both in writing and orally. Proficiency in identifying trends and key issues to highlight emerging policy areas, and the synthesis of this information to deliver credible and coherent recommendations. Ability to: manage a varied workload with competing priorities, and to meet tight deadlines. work collaboratively across a mixed site team. provide leadership to more junior team members and role model effective working behaviours. be adaptable and perform comfortably in a complex and changing policy environment. The Senior Policy Associate role is important in supporting the UK Corporate Governance Code and the UK Stewardship Code, bringing integrity and transparency to business and confidence to investment markets. Please apply by uploading a copy of your CV and covering letter as a single document upload. In the covering letter, please set out, by reference to the person specification above how you meet the required skillset. Rewards and benefits The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave. Generous employer pension contribution of 10%. Staff Employee Assistance Programme including confidential counselling and work life services. The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme. The FRC has a strong work/life balance ethos. The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices. The FRC is a Disability Confident Employer and we welcome applications under the Guaranteed Interview Scheme from disabled people as defined by the Equality Act 2010 that meet the minimum requirements for the role. To learn more about the Disability Confident Scheme Click Here The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team's activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 04, 2026
Full time
Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
May 04, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Your new company You'll be joining a well-established, highly respected professional services business based in Central London. Known for its complex, project-driven work, the organisation operates in a fast-paced environment where financial insight plays a crucial role in commercial decision-making. The culture is collaborative, people-focused and strongly geared towards continuous improvement. The team works on a hybrid basis, typically spending 2-3 days per week in the office. Your new role As Finance Manager / Senior Project Accountant, you will act as a key link between the finance function and project teams, ensuring the financial performance of projects is accurately monitored, communicated and optimised. You will oversee a small finance team while supporting senior leadership with timely, high-quality reporting and analysis.Key responsibilities include: Producing monthly management accounts, KPI reporting and weekly performance updates Overseeing the full financial lifecycle of multiple projects, from set-up through to completion Leading monthly project finance reviews and challenging project teams on financial performance Preparing revenue forecasts, analysing project variances and updating forward projections Providing training and guidance to project teams on financial processes and controls Managing three direct reports and providing cover across project accounting, AP, AR and timesheet functions when required Managing payroll and completing monthly balance sheet reconciliations Supporting budgeting, forecasting, cashflow, WIP and AR management Contributing to the annual audit and statutory reporting Developing financial insights, dashboards and improved reporting tools Supporting ongoing process improvements and systems enhancements What you'll need to succeed This role requires someone with strong project accounting experience, ideally within a professional services or time-billing environment. A background in a professional services or consulting environment, such as engineering, design, architecture or similar, is essential. You'll be commercially astute, comfortable working with large datasets and confident engaging with stakeholders across all levels. Strong Excel skills, excellent communication, and the ability to work in a busy, project-orientated setting will be key to your success. What you'll get in return This is an excellent opportunity to take on a broad and influential finance role within a respected London-based organisation. Alongside a salary of £60,000-£70,000, you'll receive a competitive benefits package, structured training, and the chance to develop your project accounting and leadership experience further. You'll join a supportive team, gain exposure to senior decision-makers, and play a valuable role in shaping the financial success of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2026
Full time
Your new company You'll be joining a well-established, highly respected professional services business based in Central London. Known for its complex, project-driven work, the organisation operates in a fast-paced environment where financial insight plays a crucial role in commercial decision-making. The culture is collaborative, people-focused and strongly geared towards continuous improvement. The team works on a hybrid basis, typically spending 2-3 days per week in the office. Your new role As Finance Manager / Senior Project Accountant, you will act as a key link between the finance function and project teams, ensuring the financial performance of projects is accurately monitored, communicated and optimised. You will oversee a small finance team while supporting senior leadership with timely, high-quality reporting and analysis.Key responsibilities include: Producing monthly management accounts, KPI reporting and weekly performance updates Overseeing the full financial lifecycle of multiple projects, from set-up through to completion Leading monthly project finance reviews and challenging project teams on financial performance Preparing revenue forecasts, analysing project variances and updating forward projections Providing training and guidance to project teams on financial processes and controls Managing three direct reports and providing cover across project accounting, AP, AR and timesheet functions when required Managing payroll and completing monthly balance sheet reconciliations Supporting budgeting, forecasting, cashflow, WIP and AR management Contributing to the annual audit and statutory reporting Developing financial insights, dashboards and improved reporting tools Supporting ongoing process improvements and systems enhancements What you'll need to succeed This role requires someone with strong project accounting experience, ideally within a professional services or time-billing environment. A background in a professional services or consulting environment, such as engineering, design, architecture or similar, is essential. You'll be commercially astute, comfortable working with large datasets and confident engaging with stakeholders across all levels. Strong Excel skills, excellent communication, and the ability to work in a busy, project-orientated setting will be key to your success. What you'll get in return This is an excellent opportunity to take on a broad and influential finance role within a respected London-based organisation. Alongside a salary of £60,000-£70,000, you'll receive a competitive benefits package, structured training, and the chance to develop your project accounting and leadership experience further. You'll join a supportive team, gain exposure to senior decision-makers, and play a valuable role in shaping the financial success of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Accounts Senior - Banbury - £40,000 to £45,000 Are you an experienced accounts professional looking to step into a role that offers variety, progression, and a genuinely supportive environment? This Accounts Senior role is based in a well-established firm in Banbury with a growing reputation for high-quality client service and long-standing client relationships across a wide range of sectors - including rural business, tech, and owner-managed companies. You'll be working closely with partners and managers to deliver accounts and tax services, advise on business and personal tax planning, and help clients make smarter decisions. What you'll be doing: Preparing statutory accounts and personal tax returns for a diverse client base Advising on tax liabilities and deadlines, and submitting returns to HMRC Liaising directly with clients to gather key information and build trusted relationships Supporting partners with tax planning and advisory projects Identifying opportunities to add value through tailored advice Reviewing the work of junior staff and providing on-the-job coaching Using accounting software including CCH, Xero, Sage, and more What you'll need: ACA or ACCA qualified (or finalist with strong experience) At least 2 years' experience in an accountancy practice Solid accounts prep and personal tax skills A proactive, professional approach with strong communication and rapport-building skills Good working knowledge of cloud accounting tools What's on offer: Salary of £40,000 - £45,000 Hybrid working available after probation Exposure to advisory projects and direct client contact A friendly, professional team with strong progression opportunities If you're based near Banbury (or within commutable distance) and want to work somewhere you'll be trusted, supported, and given room to grow - this could be the ideal next step. Apply now and let's have a chat. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 04, 2026
Full time
Accounts Senior - Banbury - £40,000 to £45,000 Are you an experienced accounts professional looking to step into a role that offers variety, progression, and a genuinely supportive environment? This Accounts Senior role is based in a well-established firm in Banbury with a growing reputation for high-quality client service and long-standing client relationships across a wide range of sectors - including rural business, tech, and owner-managed companies. You'll be working closely with partners and managers to deliver accounts and tax services, advise on business and personal tax planning, and help clients make smarter decisions. What you'll be doing: Preparing statutory accounts and personal tax returns for a diverse client base Advising on tax liabilities and deadlines, and submitting returns to HMRC Liaising directly with clients to gather key information and build trusted relationships Supporting partners with tax planning and advisory projects Identifying opportunities to add value through tailored advice Reviewing the work of junior staff and providing on-the-job coaching Using accounting software including CCH, Xero, Sage, and more What you'll need: ACA or ACCA qualified (or finalist with strong experience) At least 2 years' experience in an accountancy practice Solid accounts prep and personal tax skills A proactive, professional approach with strong communication and rapport-building skills Good working knowledge of cloud accounting tools What's on offer: Salary of £40,000 - £45,000 Hybrid working available after probation Exposure to advisory projects and direct client contact A friendly, professional team with strong progression opportunities If you're based near Banbury (or within commutable distance) and want to work somewhere you'll be trusted, supported, and given room to grow - this could be the ideal next step. Apply now and let's have a chat. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Support Worker - Mother & Baby Home Role - Support Worker (Mother & Baby Home) Reporting into - Registered Manager Division - Children's Residential CSE Company - Cambian Group We are seeking passionate and dedicated Qualified Support Workers! (REQUIRED Level 3 Residential - Health and Social Care - Children and Young People OR Level 3 Early Years ) We are super excited to be launching a brand-new Residential Mother & Baby Home, a truly unique service designed to support young mothers in care and their babies so they can thrive together! Very few care providers offer this specialist provision, making this an exciting opportunity to be a part of something super meaningful and innovative, and to join from the very beginning! Our home will provide a safe and nurturing environment, where mothers can develop parenting skills, build confidence and bonds with their babies - all whilst getting the support they need as individuals to shape a positive future for themselves as well as their child. If you are committed to making a difference in the lives of young women and families, and want to be a part of a forward thinking, specialist service this is a rare opportunity to join a team that is setting new standards in the residential care space! Role Purpose At Cambian, our vision is to inspire lives and to continually develop them. And not just the individuals in our care but their families and communities too! As a leading provider of behavioural services to Children, we are making sure that the support we offer is constant, reliable and of the highest possible quality at all times As such, the purpose is clear, to provide advice, assistance and support to young people and their babies, safeguarding their welfare at all times. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them and your team to enable them to address their difficulties and achieve best possible outcomes for all Key Focuses: Always looking for ways to innovate and improve Safeguarding those in our care Contributing positively to the lives of others Maintaining accountability for engagement of all Supporting the development of colleagues and the empowerment of service users Our Values Integrity Accountable Committed Responsible Person-Centred Enthusiastic These values are more important than where we have worked or the positions we have held. They underpin the decisions we make and the actions we take. Duties & Responsibilities Providing care for young people and their babies whilst continually demonstrating our values by: Creating and maintaining an environment that is homely, warm, welcoming and positive through cleaning, tidying, organising and cooking etc. Establishing positive relationships and always offering unconditional and positive regards Constantly meeting the physical, emotional, behavioural, cultural and educational needs of our young people Supporting with medical appointments for both mother and baby. Acting as a role model and demonstrating appropriate pro-social ways to deal with problems Providing advice, assistance and support on a 1:1 basis to our young people and their baby. Ensuring that each young person's care plan is followed and innovated as appropriate to reflect their changing needs. Being approachable and positively ambitious for our young people, helping them achieve their goals and optimise their potential Supporting our young people in their education and pursuit of extra-curricular activities Keeping accurate records and providing written reports Empowering and advocating for our young people and their baby, facilitating their active involvement decisions where appropriate around their lives and future Encouraging our young people to develop links with the community, attend off-site activities and expand their personal social networks Being available to sleep-in and support staffing of the service Maintaining reporting and handling petty cash in line with processes Contribute to your team whilst demonstrating our values by: Being aware of the values, ethos, aims and objectives of the service and working collaboratively with colleagues to achieve them Attending team/staff meetings and making a positive and innovative contribution to them at all times Actively contributing to the development of the team and yourself Be willing to give and receive constructive feedback on performance with colleagues and managers Having awareness of childcare plans for all young people and babies, providing support for colleagues by maintaining consistency in their execution Attending and contributing to regular supervision sessions in line with regulation Monitoring the conduct of colleagues and referring on any causes for concern around safeguarding (Whistleblowing) Be willing to participate in any investigations as and when required Maintaining familiarity with all policies and procedures and adhering to them Driving company vehicles safely at all times (current driving license holders subject to procedures) Receiving and engaging will all training appropriate to role and maintaining an up-to-date training profile Holding responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies and regulation Performing all other reasonable tasks as directed by the line manager Safeguarding All colleagues bear responsibility to protect and safeguard vulnerable individuals at risk. All colleagues are required to attend safeguarding awareness training and additional appropriate training whenever required. Salary & Benefits Support Worker: £28,195 - £29,484 DOE (incl. sleep-in average)- Overtime paid at 1.25- Sleep-ins worth £1,800 (up to 5/month)- Retail discounts (ASDA, Tesco, M&S + more)- Health benefits, including dental & optical cashback (after 2 years) + Enhanced Maternity - 24/7 support helpline & hardship grants via the CareTech Foundation- A warm, supportive home environment - truly "a place
May 04, 2026
Full time
Support Worker - Mother & Baby Home Role - Support Worker (Mother & Baby Home) Reporting into - Registered Manager Division - Children's Residential CSE Company - Cambian Group We are seeking passionate and dedicated Qualified Support Workers! (REQUIRED Level 3 Residential - Health and Social Care - Children and Young People OR Level 3 Early Years ) We are super excited to be launching a brand-new Residential Mother & Baby Home, a truly unique service designed to support young mothers in care and their babies so they can thrive together! Very few care providers offer this specialist provision, making this an exciting opportunity to be a part of something super meaningful and innovative, and to join from the very beginning! Our home will provide a safe and nurturing environment, where mothers can develop parenting skills, build confidence and bonds with their babies - all whilst getting the support they need as individuals to shape a positive future for themselves as well as their child. If you are committed to making a difference in the lives of young women and families, and want to be a part of a forward thinking, specialist service this is a rare opportunity to join a team that is setting new standards in the residential care space! Role Purpose At Cambian, our vision is to inspire lives and to continually develop them. And not just the individuals in our care but their families and communities too! As a leading provider of behavioural services to Children, we are making sure that the support we offer is constant, reliable and of the highest possible quality at all times As such, the purpose is clear, to provide advice, assistance and support to young people and their babies, safeguarding their welfare at all times. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them and your team to enable them to address their difficulties and achieve best possible outcomes for all Key Focuses: Always looking for ways to innovate and improve Safeguarding those in our care Contributing positively to the lives of others Maintaining accountability for engagement of all Supporting the development of colleagues and the empowerment of service users Our Values Integrity Accountable Committed Responsible Person-Centred Enthusiastic These values are more important than where we have worked or the positions we have held. They underpin the decisions we make and the actions we take. Duties & Responsibilities Providing care for young people and their babies whilst continually demonstrating our values by: Creating and maintaining an environment that is homely, warm, welcoming and positive through cleaning, tidying, organising and cooking etc. Establishing positive relationships and always offering unconditional and positive regards Constantly meeting the physical, emotional, behavioural, cultural and educational needs of our young people Supporting with medical appointments for both mother and baby. Acting as a role model and demonstrating appropriate pro-social ways to deal with problems Providing advice, assistance and support on a 1:1 basis to our young people and their baby. Ensuring that each young person's care plan is followed and innovated as appropriate to reflect their changing needs. Being approachable and positively ambitious for our young people, helping them achieve their goals and optimise their potential Supporting our young people in their education and pursuit of extra-curricular activities Keeping accurate records and providing written reports Empowering and advocating for our young people and their baby, facilitating their active involvement decisions where appropriate around their lives and future Encouraging our young people to develop links with the community, attend off-site activities and expand their personal social networks Being available to sleep-in and support staffing of the service Maintaining reporting and handling petty cash in line with processes Contribute to your team whilst demonstrating our values by: Being aware of the values, ethos, aims and objectives of the service and working collaboratively with colleagues to achieve them Attending team/staff meetings and making a positive and innovative contribution to them at all times Actively contributing to the development of the team and yourself Be willing to give and receive constructive feedback on performance with colleagues and managers Having awareness of childcare plans for all young people and babies, providing support for colleagues by maintaining consistency in their execution Attending and contributing to regular supervision sessions in line with regulation Monitoring the conduct of colleagues and referring on any causes for concern around safeguarding (Whistleblowing) Be willing to participate in any investigations as and when required Maintaining familiarity with all policies and procedures and adhering to them Driving company vehicles safely at all times (current driving license holders subject to procedures) Receiving and engaging will all training appropriate to role and maintaining an up-to-date training profile Holding responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies and regulation Performing all other reasonable tasks as directed by the line manager Safeguarding All colleagues bear responsibility to protect and safeguard vulnerable individuals at risk. All colleagues are required to attend safeguarding awareness training and additional appropriate training whenever required. Salary & Benefits Support Worker: £28,195 - £29,484 DOE (incl. sleep-in average)- Overtime paid at 1.25- Sleep-ins worth £1,800 (up to 5/month)- Retail discounts (ASDA, Tesco, M&S + more)- Health benefits, including dental & optical cashback (after 2 years) + Enhanced Maternity - 24/7 support helpline & hardship grants via the CareTech Foundation- A warm, supportive home environment - truly "a place
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
May 04, 2026
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
May 04, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
