Key Account Manager Water Solutions National - MUST have a background in Water solutions Location Anywhere Package - £54k OTE The Company A well-established provider of drinking water and hydration solutions, supplying businesses and homes with dependable products and services. The company focuses on practical, customer-led solutions and offers a people-focused culture with great training opportuni click apply for full job details
Feb 07, 2026
Full time
Key Account Manager Water Solutions National - MUST have a background in Water solutions Location Anywhere Package - £54k OTE The Company A well-established provider of drinking water and hydration solutions, supplying businesses and homes with dependable products and services. The company focuses on practical, customer-led solutions and offers a people-focused culture with great training opportuni click apply for full job details
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Feb 07, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Four Squared Recruitment Ltd
Worcester, Worcestershire
Sales Executive Location: Worcester (Office based) Package: £28,000 - £30,000 + Commission + Excellent Benefits Reference: (phone number removed) Overview Our client, a respected and long established training and consultancy provider based in Worcester, is seeking multiple driven and proactive Sales Executives to join their team. This role sits within a structured sales environment, working closely with a Senior Account Manager to support, develop and grow key strategic accounts. This is an ideal opportunity for someone with outbound sales experience who is looking to develop a long term career in consultative sales, account management or business development. The position is fully office based in Worcester. Purpose of the Role The Sales Executive will support the Senior Account Manager in managing major accounts, identifying growth opportunities and building strong stakeholder relationships. The focus is on proactive outreach, booking high quality meetings and contributing to the development of revenue opportunities across key accounts. Key Responsibilities Account Development Proactively analyse and map major customer accounts to understand structure, stakeholder networks and potential growth areas. Identify cross sell and up sell opportunities across a range of training and consultancy services. Book meetings with key stakeholders, including new contacts, new departments and emerging decision makers. Prepare account insights, meeting notes, follow up actions and opportunity reports for the Senior Account Manager. Sales Activity Conduct outbound calls, emails and digital engagement to generate interest and build rapport with prospects and existing contacts. Position the organisation's services professionally and clearly to encourage customer engagement. Achieve agreed KPIs relating to activity levels, meeting generation and quality of interactions. Produce accurate customer quotes and demonstrate correct usage of pricing and discount models. Customer Service & Communication Provide an excellent standard of customer care when liaising with clients. Create professional written communication, including emails and proposals. Support high quality customer interactions before, during and after meetings. Administrative Responsibilities Maintain accurate CRM records, including dialogue reports, data fields and opportunity tracking. Complete internal documentation in line with company processes. Ensure communications and data entry meet required accuracy and consistency standards. Essential Skills & Experience Minimum 12 months' experience in a sales role, ideally including outbound calling. Excellent communication skills, both written and verbal. Confident engaging customers by phone and able to build strong rapport quickly. Strong organisational skills with the ability to manage a varied workload. Analytical approach with the ability to identify opportunities through research and account mapping. Ability to follow instructions accurately and work both independently and as part of a team. Desirable Skills & Experience Experience in B2B sales. Further or higher education qualifications. Strong problem solving and analytical capability. Experience working within structured sales processes or account focused environments. Full UK driving licence and access to a vehicle (or working towards gaining a licence). Working Hours & Environment Full time, Monday to Friday, 08:30 to 17:00. Office based role in Worcester. Free onsite parking available. Benefits Commission scheme. Company profit share scheme. 33 days annual leave including bank holidays, with additional holiday after five years' service. Free refreshments, daily fruit, flu jab and eye test. Cycle to Work scheme. Coaching, mentoring and clear career development opportunities. Regular company away days and social events. Supportive, people focused culture with strong investment in personal and professional growth. How to Apply For more information or to apply, please contact: Jack Lane - Four Squared Recruitment Email: (url removed)
Feb 07, 2026
Full time
Sales Executive Location: Worcester (Office based) Package: £28,000 - £30,000 + Commission + Excellent Benefits Reference: (phone number removed) Overview Our client, a respected and long established training and consultancy provider based in Worcester, is seeking multiple driven and proactive Sales Executives to join their team. This role sits within a structured sales environment, working closely with a Senior Account Manager to support, develop and grow key strategic accounts. This is an ideal opportunity for someone with outbound sales experience who is looking to develop a long term career in consultative sales, account management or business development. The position is fully office based in Worcester. Purpose of the Role The Sales Executive will support the Senior Account Manager in managing major accounts, identifying growth opportunities and building strong stakeholder relationships. The focus is on proactive outreach, booking high quality meetings and contributing to the development of revenue opportunities across key accounts. Key Responsibilities Account Development Proactively analyse and map major customer accounts to understand structure, stakeholder networks and potential growth areas. Identify cross sell and up sell opportunities across a range of training and consultancy services. Book meetings with key stakeholders, including new contacts, new departments and emerging decision makers. Prepare account insights, meeting notes, follow up actions and opportunity reports for the Senior Account Manager. Sales Activity Conduct outbound calls, emails and digital engagement to generate interest and build rapport with prospects and existing contacts. Position the organisation's services professionally and clearly to encourage customer engagement. Achieve agreed KPIs relating to activity levels, meeting generation and quality of interactions. Produce accurate customer quotes and demonstrate correct usage of pricing and discount models. Customer Service & Communication Provide an excellent standard of customer care when liaising with clients. Create professional written communication, including emails and proposals. Support high quality customer interactions before, during and after meetings. Administrative Responsibilities Maintain accurate CRM records, including dialogue reports, data fields and opportunity tracking. Complete internal documentation in line with company processes. Ensure communications and data entry meet required accuracy and consistency standards. Essential Skills & Experience Minimum 12 months' experience in a sales role, ideally including outbound calling. Excellent communication skills, both written and verbal. Confident engaging customers by phone and able to build strong rapport quickly. Strong organisational skills with the ability to manage a varied workload. Analytical approach with the ability to identify opportunities through research and account mapping. Ability to follow instructions accurately and work both independently and as part of a team. Desirable Skills & Experience Experience in B2B sales. Further or higher education qualifications. Strong problem solving and analytical capability. Experience working within structured sales processes or account focused environments. Full UK driving licence and access to a vehicle (or working towards gaining a licence). Working Hours & Environment Full time, Monday to Friday, 08:30 to 17:00. Office based role in Worcester. Free onsite parking available. Benefits Commission scheme. Company profit share scheme. 33 days annual leave including bank holidays, with additional holiday after five years' service. Free refreshments, daily fruit, flu jab and eye test. Cycle to Work scheme. Coaching, mentoring and clear career development opportunities. Regular company away days and social events. Supportive, people focused culture with strong investment in personal and professional growth. How to Apply For more information or to apply, please contact: Jack Lane - Four Squared Recruitment Email: (url removed)
Barclays have an excellent opportunity for a Financial Crime Legal Director - EMEA to join our Financial Crime Legal Team. This is a permanent role based in London. About Financial Crime Legal (FCL) FCL is a global team providing strategic, commercially focused legal advice on complex financial crime issues - including anti money laundering (AML), counter terrorist financing (CTF), sanctions, and anti bribery & corruption (ABC) - to all businesses and key functions across the Group. We are not business aligned: we provide a Group wide service spanning Retail Banking, Cards & Payments, Business Banking, Corporate Banking, Investment Banking, and Private Bank & Wealth Management. Our subject matter experts: Advise on transactions, products and new business initiatives with financial crime touchpoints. Lead on complex AML/CTF, sanctions and ABC advisory work. Shape internal policy positions and contribute to external policy engagement. Support with engagement with government, regulators and law enforcement on priority financial crime issues. Overall Purpose of the Role Act as the senior regional legal lead for AML/CTF across the UK, Middle East, and Africa regions delivering authoritative, independent advice on high profile, complex matters with minimal supervision. Be a trusted advisor to senior stakeholders, exercising sound legal judgement and professional independence in a fast paced environment. To provide strategic leadership on legal issues relating to AML/CTF, working with other functions to improve the efficiency and effectiveness of AML/CTF risk management within the region and across the Bank. Drive our global remit, locally coordinating cross border legal advice and ensuring consistent standards across jurisdictions. Strengthen the region's financial crime risk management by partnering with Legal, Financial Crime Compliance (FCC), Audit and the Business, providing effective oversight and credible challenge. Proactively seek to identify unmanaged risk and emerging trends in financial crime, (including forthcoming laws, rules, and regulations) and help deliver legal advice on procedures and controls of to anticipate those trends and deliver sustainable value within the region and to the Bank globally. Provide a supporting role to LI&E, the Bank's FIU and FCC as necessary, on investigations and potential enforcement actions, specifically providing SME input including on remediation considerations. Key Responsibilities 1) Expert Legal Advisory Serve as primary senior legal contact for AML/CTF in the region; lead complex, time sensitive matters with material legal, regulatory and reputational impact. Sanctions expertise is beneficial, but any successful candidate will be expected to develop working knowledge of financial sanctions. Provide cross border legal advice coordinating with in country and product counsel to ensure consistent positions and robust execution. Translate complex legal requirements into clear, practical advice and options that balance risk, regulation and commerciality. 2) Independence, Escalation & Credible Challenge Exercise independent judgement when advising senior management; escalate promptly where risk tolerance, regulatory expectations or policy are at issue. Provide credible challenge to business proposals and control decisions; record and communicate legal risk positions effectively. 3) Governance, Policy & Risk Frameworks Represent FCL at regional governance fora (e.g., Transaction Review Committees), ensuring financial crime risks are appropriately assessed and mitigated. Contribute to the design and enhancement of financial crime legal risk frameworks, policies and standards, support periodic effectiveness reviews. Produce high quality management information (MI) and reporting on themes, trends and emerging risks for regional ExCo and Group stakeholders. 4) Regulatory & External Engagement Support engagement with regulators, government and law enforcement on AML/CTF matters; prepare responses to supervisory queries and participate in thematic reviews. Support industry engagement and thought leadership, input to consultations and external policy initiatives where appropriate. 5) Transformation, Data & Technology Awareness Advise on the legal implications of screening, monitoring and analytics technologies (including model governance, data and privacy interfaces) and major change programmes. Provide legal input on control enhancements, remediation and regulatory commitments. 6) Leadership & People Development Lead and coach VP/AVP lawyers and other team members; set clear expectations, provide feedback and develop specialist capabilities. Foster a high performance, fast paced culture anchored in professionalism, inclusion and continuous improvement. 7) External Counsel Management Instruct and manage external counsel for complex cross border or niche issues; ensure quality, value and knowledge transfer. Person Specification Qualifications Qualified lawyer (Solicitor, Barrister, Attorney or equivalent). Experience & Expertise Seasoned AML expert with demonstrable experience leading high profile, complex AML/CTF matters in financial services, ideally across multiple jurisdictions. Strong knowledge of UK AML/CTF legal and regulatory frameworks; familiarity with Middle East / Africa regimes advantageous. Track record of operating independently and advising senior stakeholders, including ExCo level engagement. Experience partnering with regulators and managing regulatory interactions on financial crime topics. Skills & Behaviours Exceptional analytical, judgement and problem solving skills; ability to distil complexity into clear, pragmatic advice. Strong communication, negotiation and influencing skills; capable of credible challenge and effective escalation. Proven leadership and people development capability. Resilient, organised and responsive under time pressure in a fast paced environment. Commitment to integrity, accountability and collaborative teamwork. Essential Skills In depth knowledge of UK financial crime law, with strength in AML/CTF; ability to develop or deepen sanctions expertise as needed. Understanding of governance, risk frameworks and three lines of defence; ability to contribute to control design, testing themes and remediation planning. Awareness of the legal considerations around screening/monitoring platforms and data driven controls. Why this role / team High quality, high profile work at pace, spanning multiple businesses and jurisdictions. Global remit with true cross border exposure and senior level visibility. A collaborative, group servicing legal function that partners closely with FCC and the businesses to protect the firm and enable sustainable growth. Purpose of the role To ensure that the institution's activities are conducted in compliance with applicable financial crime laws and regulations, and to help the bank manage legal and reputational risks associated with its activities. Accountabilities Development and implementation of best practice legal strategies for risk management and compliance. Legal advice and support to the business on financial crime laws, regulations, and rules, including anti-money laundering (AML), sanctions, and anti-bribery and corruption (ABC) laws and regulations. Support other legal teams in representation, of the bank in legal proceedings that raise financial crime issues, such as litigation, arbitration, and regulatory investigations. Advising on financial crime compliance policies and procedures including to assess compliance with applicable laws and regulations. Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank's financial crime compliance practices. To support Compliance, contributing to and delivering training to educate employees on legal and regulatory requirements related to financial crime. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function . click apply for full job details
Feb 07, 2026
Full time
Barclays have an excellent opportunity for a Financial Crime Legal Director - EMEA to join our Financial Crime Legal Team. This is a permanent role based in London. About Financial Crime Legal (FCL) FCL is a global team providing strategic, commercially focused legal advice on complex financial crime issues - including anti money laundering (AML), counter terrorist financing (CTF), sanctions, and anti bribery & corruption (ABC) - to all businesses and key functions across the Group. We are not business aligned: we provide a Group wide service spanning Retail Banking, Cards & Payments, Business Banking, Corporate Banking, Investment Banking, and Private Bank & Wealth Management. Our subject matter experts: Advise on transactions, products and new business initiatives with financial crime touchpoints. Lead on complex AML/CTF, sanctions and ABC advisory work. Shape internal policy positions and contribute to external policy engagement. Support with engagement with government, regulators and law enforcement on priority financial crime issues. Overall Purpose of the Role Act as the senior regional legal lead for AML/CTF across the UK, Middle East, and Africa regions delivering authoritative, independent advice on high profile, complex matters with minimal supervision. Be a trusted advisor to senior stakeholders, exercising sound legal judgement and professional independence in a fast paced environment. To provide strategic leadership on legal issues relating to AML/CTF, working with other functions to improve the efficiency and effectiveness of AML/CTF risk management within the region and across the Bank. Drive our global remit, locally coordinating cross border legal advice and ensuring consistent standards across jurisdictions. Strengthen the region's financial crime risk management by partnering with Legal, Financial Crime Compliance (FCC), Audit and the Business, providing effective oversight and credible challenge. Proactively seek to identify unmanaged risk and emerging trends in financial crime, (including forthcoming laws, rules, and regulations) and help deliver legal advice on procedures and controls of to anticipate those trends and deliver sustainable value within the region and to the Bank globally. Provide a supporting role to LI&E, the Bank's FIU and FCC as necessary, on investigations and potential enforcement actions, specifically providing SME input including on remediation considerations. Key Responsibilities 1) Expert Legal Advisory Serve as primary senior legal contact for AML/CTF in the region; lead complex, time sensitive matters with material legal, regulatory and reputational impact. Sanctions expertise is beneficial, but any successful candidate will be expected to develop working knowledge of financial sanctions. Provide cross border legal advice coordinating with in country and product counsel to ensure consistent positions and robust execution. Translate complex legal requirements into clear, practical advice and options that balance risk, regulation and commerciality. 2) Independence, Escalation & Credible Challenge Exercise independent judgement when advising senior management; escalate promptly where risk tolerance, regulatory expectations or policy are at issue. Provide credible challenge to business proposals and control decisions; record and communicate legal risk positions effectively. 3) Governance, Policy & Risk Frameworks Represent FCL at regional governance fora (e.g., Transaction Review Committees), ensuring financial crime risks are appropriately assessed and mitigated. Contribute to the design and enhancement of financial crime legal risk frameworks, policies and standards, support periodic effectiveness reviews. Produce high quality management information (MI) and reporting on themes, trends and emerging risks for regional ExCo and Group stakeholders. 4) Regulatory & External Engagement Support engagement with regulators, government and law enforcement on AML/CTF matters; prepare responses to supervisory queries and participate in thematic reviews. Support industry engagement and thought leadership, input to consultations and external policy initiatives where appropriate. 5) Transformation, Data & Technology Awareness Advise on the legal implications of screening, monitoring and analytics technologies (including model governance, data and privacy interfaces) and major change programmes. Provide legal input on control enhancements, remediation and regulatory commitments. 6) Leadership & People Development Lead and coach VP/AVP lawyers and other team members; set clear expectations, provide feedback and develop specialist capabilities. Foster a high performance, fast paced culture anchored in professionalism, inclusion and continuous improvement. 7) External Counsel Management Instruct and manage external counsel for complex cross border or niche issues; ensure quality, value and knowledge transfer. Person Specification Qualifications Qualified lawyer (Solicitor, Barrister, Attorney or equivalent). Experience & Expertise Seasoned AML expert with demonstrable experience leading high profile, complex AML/CTF matters in financial services, ideally across multiple jurisdictions. Strong knowledge of UK AML/CTF legal and regulatory frameworks; familiarity with Middle East / Africa regimes advantageous. Track record of operating independently and advising senior stakeholders, including ExCo level engagement. Experience partnering with regulators and managing regulatory interactions on financial crime topics. Skills & Behaviours Exceptional analytical, judgement and problem solving skills; ability to distil complexity into clear, pragmatic advice. Strong communication, negotiation and influencing skills; capable of credible challenge and effective escalation. Proven leadership and people development capability. Resilient, organised and responsive under time pressure in a fast paced environment. Commitment to integrity, accountability and collaborative teamwork. Essential Skills In depth knowledge of UK financial crime law, with strength in AML/CTF; ability to develop or deepen sanctions expertise as needed. Understanding of governance, risk frameworks and three lines of defence; ability to contribute to control design, testing themes and remediation planning. Awareness of the legal considerations around screening/monitoring platforms and data driven controls. Why this role / team High quality, high profile work at pace, spanning multiple businesses and jurisdictions. Global remit with true cross border exposure and senior level visibility. A collaborative, group servicing legal function that partners closely with FCC and the businesses to protect the firm and enable sustainable growth. Purpose of the role To ensure that the institution's activities are conducted in compliance with applicable financial crime laws and regulations, and to help the bank manage legal and reputational risks associated with its activities. Accountabilities Development and implementation of best practice legal strategies for risk management and compliance. Legal advice and support to the business on financial crime laws, regulations, and rules, including anti-money laundering (AML), sanctions, and anti-bribery and corruption (ABC) laws and regulations. Support other legal teams in representation, of the bank in legal proceedings that raise financial crime issues, such as litigation, arbitration, and regulatory investigations. Advising on financial crime compliance policies and procedures including to assess compliance with applicable laws and regulations. Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank's financial crime compliance practices. To support Compliance, contributing to and delivering training to educate employees on legal and regulatory requirements related to financial crime. Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Feb 07, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Heriot-Watt University Malaysia
Easter Howgate, Midlothian
Interim Head of Facilities Management FTE and Working Pattern: Full time, Fixed term for 2 years Competitive Salary based on experience Holiday Entitlement: 33 days annual leave, plus 9 buildings closed days for all full time staff. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. Overview Heriot-Watt University is a distinctive, research-led institution with a truly global footprint. With campuses in the UK, Dubai and Malaysia, and a growing portfolio of international partnerships, the University operates within an increasingly complex academic, regulatory and commercial landscape. The Interim Head of Facilities Management will provide senior leadership at a pivotal moment, shaping the operational foundations that enable academic excellence, international growth and long-term sustainability. Reporting to the Global Director of Estates and Facilities, the role will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This position sits at the intersection of global consistency and local responsiveness, ensuring diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Purpose of Role Reporting to the Global Director of Estates and Facilities, the Interim Head of Facilities Management will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This role sits at the intersection of global consistency and local responsiveness, ensuring that diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure that Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Key responsibilities Lead the operational delivery of Facilities Management services across multiple UK and international campuses Develop and implement a business improvement plan to modernise services, systems and operating models in line with global best practice in higher education Establish clear, consistent standards for facilities operations, compliance and service performance across diverse international settings Strengthen statutory compliance, health and safety performance and risk management across the estate, taking account of differing local regulatory requirements Provide leadership across maintenance, works management, compliance, fabric, landscape and environmental services Manage significant operational budgets and ensure value for money across in-house provision, contractors and partnership arrangements Work closely with the Energy and Environment Operations Manager to embed sustainability and Net Zero principles across Facilities Management activities globally Lead, motivate and develop multidisciplinary teams, building capability and resilience within a complex, distributed operating model Act as a senior member of the Estates and Facilities leadership team, deputising for the Global Director of Estates and Facilities as required Build effective relationships with Schools, Professional Services, international campus leadership teams and external partners Essential Criteria Significant senior-level experience in estates or facilities management within a large, complex organisation A proven track record of leading service transformation and operational improvement, ideally within an HE or public sector context Experience of working across multiple sites and jurisdictions, with an appreciation of international regulatory, cultural and operational complexity In-depth knowledge of health and safety legislation, statutory compliance and estate operations Strong financial and commercial acumen, including experience managing substantial budgets and complex supplier and contract arrangements The ability to lead and develop large, multidisciplinary teams within matrixed or distributed structures Excellent communication and stakeholder engagement skills, with credibility at executive level and confidence working with international partners A clear commitment to service excellence, sustainability and enabling academic and research activity Degree-level education in a relevant discipline and membership of a professional body (e.g. IWFM, NEBOSH, RICS or equivalent) are expected How to apply To apply, please submit a CV and covering letter via the Heriot-Watt online recruitment. Applications can be submitted up to midnight UK time on Friday 27 February 2026. For an informal discussion, please contact: Lynda Johnstone, Global Director of Estates and Facilities Christina Lourenco, Talent Acquisition Lead Equality, diversity and inclusion Heriot-Watt University is committed to securing equality of opportunity in employment and to an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are about maximising potential and creating a culture of inclusion for all. We value diversity across our university community and welcome applications from all sectors of society. For more information, see our equality and diversity pages. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. About Heriot-Watt University At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
Feb 07, 2026
Full time
Interim Head of Facilities Management FTE and Working Pattern: Full time, Fixed term for 2 years Competitive Salary based on experience Holiday Entitlement: 33 days annual leave, plus 9 buildings closed days for all full time staff. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. Overview Heriot-Watt University is a distinctive, research-led institution with a truly global footprint. With campuses in the UK, Dubai and Malaysia, and a growing portfolio of international partnerships, the University operates within an increasingly complex academic, regulatory and commercial landscape. The Interim Head of Facilities Management will provide senior leadership at a pivotal moment, shaping the operational foundations that enable academic excellence, international growth and long-term sustainability. Reporting to the Global Director of Estates and Facilities, the role will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This position sits at the intersection of global consistency and local responsiveness, ensuring diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Purpose of Role Reporting to the Global Director of Estates and Facilities, the Interim Head of Facilities Management will lead the strategic and operational delivery of Facilities Management services across a multi-campus, international estate. This role sits at the intersection of global consistency and local responsiveness, ensuring that diverse campuses and partnership environments are supported by clear standards, strong governance and high-quality service delivery. The focus of the interim period will be on stabilising and modernising Facilities Management operations, reviewing and strengthening service delivery models, and developing a clear roadmap for a future operating model capable of supporting international campus complexity and new partnership arrangements. Working closely with academic leaders, professional services colleagues and executive stakeholders, you will ensure that Facilities Management actively supports teaching, research, student experience and collaborative activity with external partners. You will play a key role in ensuring the University's estates are adaptable, compliant and resilient across different regulatory regimes, cultural contexts and operating environments. Key responsibilities Lead the operational delivery of Facilities Management services across multiple UK and international campuses Develop and implement a business improvement plan to modernise services, systems and operating models in line with global best practice in higher education Establish clear, consistent standards for facilities operations, compliance and service performance across diverse international settings Strengthen statutory compliance, health and safety performance and risk management across the estate, taking account of differing local regulatory requirements Provide leadership across maintenance, works management, compliance, fabric, landscape and environmental services Manage significant operational budgets and ensure value for money across in-house provision, contractors and partnership arrangements Work closely with the Energy and Environment Operations Manager to embed sustainability and Net Zero principles across Facilities Management activities globally Lead, motivate and develop multidisciplinary teams, building capability and resilience within a complex, distributed operating model Act as a senior member of the Estates and Facilities leadership team, deputising for the Global Director of Estates and Facilities as required Build effective relationships with Schools, Professional Services, international campus leadership teams and external partners Essential Criteria Significant senior-level experience in estates or facilities management within a large, complex organisation A proven track record of leading service transformation and operational improvement, ideally within an HE or public sector context Experience of working across multiple sites and jurisdictions, with an appreciation of international regulatory, cultural and operational complexity In-depth knowledge of health and safety legislation, statutory compliance and estate operations Strong financial and commercial acumen, including experience managing substantial budgets and complex supplier and contract arrangements The ability to lead and develop large, multidisciplinary teams within matrixed or distributed structures Excellent communication and stakeholder engagement skills, with credibility at executive level and confidence working with international partners A clear commitment to service excellence, sustainability and enabling academic and research activity Degree-level education in a relevant discipline and membership of a professional body (e.g. IWFM, NEBOSH, RICS or equivalent) are expected How to apply To apply, please submit a CV and covering letter via the Heriot-Watt online recruitment. Applications can be submitted up to midnight UK time on Friday 27 February 2026. For an informal discussion, please contact: Lynda Johnstone, Global Director of Estates and Facilities Christina Lourenco, Talent Acquisition Lead Equality, diversity and inclusion Heriot-Watt University is committed to securing equality of opportunity in employment and to an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are about maximising potential and creating a culture of inclusion for all. We value diversity across our university community and welcome applications from all sectors of society. For more information, see our equality and diversity pages. Use our total rewards calculator to see the value of benefits provided by Heriot-Watt University. About Heriot-Watt University At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
Our Company Secretarial team works to support our clients to provide quality company secretarial and governance services. We ensure that our clients are compliant with the Companies Act and provide support to clients of all sizes. With the relentless pace of change you will need to be able to advise clients in areas such as company law, statutory compliance and share restructuring, while building enduring relationships that positions Forvis Mazars as a trusted adviser. The Company Secretarial team is part of our Accounting and Outsourcing team of more than 250 professionals and is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. About the role The role of a company secretary is to ensure accurate and timely statutory compliance and corporate governance for a range of UK and international clients. You will be the point of contact for your portfolio of clients, providing high quality advice and work with other teams to deliver an excellent client experience. Role and Responsibilities To provide a full company secretarial service to an existing portfolio of clients. To operate the Diligent Company Secretarial package software and prepare forms for clients and Companies House using the software. To carry out one off and ad-hoc re-structuring and technical assignments liaising with accounts, audit and tax departments as appropriate. To market the services and skills of the Co-Sec department. To undertake presentations to other offices and clients regarding Co-Sec services. To seek new opportunities and win new clients and assignments for the Co-Sec department. To be innovative and creative in providing Co-Sec solutions to support the work being done or proposed for by our accounts, audit and tax teams alongside developing a good working relationship across teams. Ensure that you and the staff in your immediate team meets budgets, revenue and other financial targets as part of the National Co-Sec department's budget. To carry out staff review for members of your team. To assist in setting targets and budgets for the national team. What we are looking for Qualified Chartered Governance Professional or Lawyer with substantial post qualification experience. Ability to lead a team. Able to communicate with people at all levels. Must possess strong organisational skills and good communication skills, both written and verbal, and have an excellent attention to detail. A detailed working knowledge of Diligent. Ability to take minutes at client meetings. Working knowledge of the Companies act 2006 and other related statutes and regulations. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit and assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
Feb 07, 2026
Full time
Our Company Secretarial team works to support our clients to provide quality company secretarial and governance services. We ensure that our clients are compliant with the Companies Act and provide support to clients of all sizes. With the relentless pace of change you will need to be able to advise clients in areas such as company law, statutory compliance and share restructuring, while building enduring relationships that positions Forvis Mazars as a trusted adviser. The Company Secretarial team is part of our Accounting and Outsourcing team of more than 250 professionals and is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. About the role The role of a company secretary is to ensure accurate and timely statutory compliance and corporate governance for a range of UK and international clients. You will be the point of contact for your portfolio of clients, providing high quality advice and work with other teams to deliver an excellent client experience. Role and Responsibilities To provide a full company secretarial service to an existing portfolio of clients. To operate the Diligent Company Secretarial package software and prepare forms for clients and Companies House using the software. To carry out one off and ad-hoc re-structuring and technical assignments liaising with accounts, audit and tax departments as appropriate. To market the services and skills of the Co-Sec department. To undertake presentations to other offices and clients regarding Co-Sec services. To seek new opportunities and win new clients and assignments for the Co-Sec department. To be innovative and creative in providing Co-Sec solutions to support the work being done or proposed for by our accounts, audit and tax teams alongside developing a good working relationship across teams. Ensure that you and the staff in your immediate team meets budgets, revenue and other financial targets as part of the National Co-Sec department's budget. To carry out staff review for members of your team. To assist in setting targets and budgets for the national team. What we are looking for Qualified Chartered Governance Professional or Lawyer with substantial post qualification experience. Ability to lead a team. Able to communicate with people at all levels. Must possess strong organisational skills and good communication skills, both written and verbal, and have an excellent attention to detail. A detailed working knowledge of Diligent. Ability to take minutes at client meetings. Working knowledge of the Companies act 2006 and other related statutes and regulations. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit and assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
Product Director - Public Sector, NonProfit & Higher Education Full-time Company Description Meet Unit4 . With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.- A powerful statement that enables different priorities fordifferent people. We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we'd love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment Define and maintain acomprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements. Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validatedetailed product requirements based on customer interviews, market research, and regulatory analysis. Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact. Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration Act as the industry voice in product planning conversations with horizontal product teams. Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Engage directly with customers, partners, and policy experts to gather insights and validate product direction. Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams. Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities. Qualifications Experience in product management for ERP or enterprise SaaS platforms. Strong domain knowledge in public sector, nonprofit, or higher education operations. Proven ability to translate complex industry needs into scalable product solutions. Strong ability to influence without authority and work cross-functionally in a matrixed environment. Excellent communication, analytical, and stakeholder engagement skills. Experience with ERP platforms serving mission-driven sectors Familiarity with AI-enabled or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that 'How work should feel' is an evolving statement. Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Feb 07, 2026
Full time
Product Director - Public Sector, NonProfit & Higher Education Full-time Company Description Meet Unit4 . With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.- A powerful statement that enables different priorities fordifferent people. We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we'd love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment Define and maintain acomprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements. Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validatedetailed product requirements based on customer interviews, market research, and regulatory analysis. Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact. Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration Act as the industry voice in product planning conversations with horizontal product teams. Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Engage directly with customers, partners, and policy experts to gather insights and validate product direction. Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams. Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities. Qualifications Experience in product management for ERP or enterprise SaaS platforms. Strong domain knowledge in public sector, nonprofit, or higher education operations. Proven ability to translate complex industry needs into scalable product solutions. Strong ability to influence without authority and work cross-functionally in a matrixed environment. Excellent communication, analytical, and stakeholder engagement skills. Experience with ERP platforms serving mission-driven sectors Familiarity with AI-enabled or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that 'How work should feel' is an evolving statement. Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Overview Shop Manager - Full Time Hours: 45 hours across 5 days per week. Pay: £32,944- £46,483 per annum. Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more! We are looking to recruit a new shop manager to work in various shops within the Kent area (likely Canterbury, Ashford, Thanet and Dover). We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & Benefits The salary offered for this position is between £32,944.97- £46,483.67 on a 45 hour contract. - 30 days holiday each year. - Great training and development opportunities. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. You will be a Shop Manager As one of our shop managers you will: Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. Motivate and inspire your team to run an efficient shop and provide a great service to our customers. Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need - A friendly, positive, hardworking approach to work. - Excellent leadership skills with the ability to motivate people in a busy and challenging environment - To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Experience as a manager or assistant manager. - A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information Position: SM, Hours: 45, Days: 5
Feb 07, 2026
Full time
Overview Shop Manager - Full Time Hours: 45 hours across 5 days per week. Pay: £32,944- £46,483 per annum. Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more! We are looking to recruit a new shop manager to work in various shops within the Kent area (likely Canterbury, Ashford, Thanet and Dover). We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & Benefits The salary offered for this position is between £32,944.97- £46,483.67 on a 45 hour contract. - 30 days holiday each year. - Great training and development opportunities. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. You will be a Shop Manager As one of our shop managers you will: Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. Motivate and inspire your team to run an efficient shop and provide a great service to our customers. Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need - A friendly, positive, hardworking approach to work. - Excellent leadership skills with the ability to motivate people in a busy and challenging environment - To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Experience as a manager or assistant manager. - A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information Position: SM, Hours: 45, Days: 5
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 07, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and Customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues Skilled in managing large and unpredictable workloads Experienced in business to business service / customer relationships Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively Previous experience working within similar industry Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) All salary and benefits will be discussed at the application stage with the Hiring Manager.
Feb 07, 2026
Full time
Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and Customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues Skilled in managing large and unpredictable workloads Experienced in business to business service / customer relationships Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively Previous experience working within similar industry Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) All salary and benefits will be discussed at the application stage with the Hiring Manager.
.Quality Assurance Manager page is loaded Quality Assurance Managerlocations: Polypipe Doncaster Neale Roadtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (22 days left to apply)job requisition id: JR102038Closing Date for Application:Friday 27/02/2026At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK.Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: Managing the Quality Assurance team and being responsible for the overall quality of products released by the company in accordance with European Standards, British Standards, Internal Specifications and Quality Plans thereby preventing nonconforming product from reaching the next process stage. Key Responsibilities: Management of the quality team including all personnel related responsibilities Supervise, implement and monitor a quality control program and activities of the department Carry out audits to identify and document areas of weakness within the company's structure Implement testing and inspection procedures of all products in production to ensure conformity with specifications and standards and recommend corrective actions where needed Carry out sampling, testing and inspection routines to check product quality during a production process Reviewing existing policies, drawing up and implementing plans to improve quality systems within the organization Conduct quality control training of employees Liaison with relevant departments to design improvements of products to maintain quality production Maintain appropriate documents and reports of all product testing Supervise lab technicians to ensure effective implementation of quality control procedures Coordinate with customers and outside vendors as to product specification and deviations from standards prior to production Consulting with staff to find ways of improving quality and working with training departments to put plans into effect Carrying out assessments and reviews of change to gauge how effective they have been, and advising and guiding managers on quality assurance policies and systems Responsible for ISO 9001 Monitoring and evaluating customer complaints & non conformance reports Segregation, handling and rework of nonconforming product Review corrective actions resulting from customer complaints and non-conformance reports Submission of samples for audit to external laboratories External assessments carried out by BSI, BBA, AENOR, SABS Production / Quality meetings (each morning) - implementation of actions arising from these Calibration control Understand safe working practices within a manufacturing environment and maintain a safe working environment Ensure a programme of continuous improvement in all activities Skills & Requirements: Graduate level in a plastics or quality related discipline or have appropriate experience Previous experience within a Quality/Engineering role is essential Ability to understand and interpret product drawings, standards, specifications and comply to test procedures Strong, effective decision making, organisational and time management skills along with a wide range of influencing skills and the ability to communicate with internal management and external customers Experience of coaching, development and training of others Computer literate and experience of using spreadsheets and power point Strong planning/organisational and prioritisation requirements Excellent people management, interpersonal and communication skills Demonstrate core company values (Our Ways of Working) Perform any other duties as appropriate within skills/competency level Strong commitment to continuous improvement and sustainability practices Can demonstrate the Genuit Group Trademark behaviours: "We work together", "We take ownership" & "We find a better way" Working Hours & Benefits: Monday to Friday, 08:30am - 17: Days annual leave Company Car Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Cycle to work scheme Free flu vouchers Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products Free on-site parkingHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool.Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact.And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Feb 07, 2026
Full time
.Quality Assurance Manager page is loaded Quality Assurance Managerlocations: Polypipe Doncaster Neale Roadtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (22 days left to apply)job requisition id: JR102038Closing Date for Application:Friday 27/02/2026At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK.Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: Managing the Quality Assurance team and being responsible for the overall quality of products released by the company in accordance with European Standards, British Standards, Internal Specifications and Quality Plans thereby preventing nonconforming product from reaching the next process stage. Key Responsibilities: Management of the quality team including all personnel related responsibilities Supervise, implement and monitor a quality control program and activities of the department Carry out audits to identify and document areas of weakness within the company's structure Implement testing and inspection procedures of all products in production to ensure conformity with specifications and standards and recommend corrective actions where needed Carry out sampling, testing and inspection routines to check product quality during a production process Reviewing existing policies, drawing up and implementing plans to improve quality systems within the organization Conduct quality control training of employees Liaison with relevant departments to design improvements of products to maintain quality production Maintain appropriate documents and reports of all product testing Supervise lab technicians to ensure effective implementation of quality control procedures Coordinate with customers and outside vendors as to product specification and deviations from standards prior to production Consulting with staff to find ways of improving quality and working with training departments to put plans into effect Carrying out assessments and reviews of change to gauge how effective they have been, and advising and guiding managers on quality assurance policies and systems Responsible for ISO 9001 Monitoring and evaluating customer complaints & non conformance reports Segregation, handling and rework of nonconforming product Review corrective actions resulting from customer complaints and non-conformance reports Submission of samples for audit to external laboratories External assessments carried out by BSI, BBA, AENOR, SABS Production / Quality meetings (each morning) - implementation of actions arising from these Calibration control Understand safe working practices within a manufacturing environment and maintain a safe working environment Ensure a programme of continuous improvement in all activities Skills & Requirements: Graduate level in a plastics or quality related discipline or have appropriate experience Previous experience within a Quality/Engineering role is essential Ability to understand and interpret product drawings, standards, specifications and comply to test procedures Strong, effective decision making, organisational and time management skills along with a wide range of influencing skills and the ability to communicate with internal management and external customers Experience of coaching, development and training of others Computer literate and experience of using spreadsheets and power point Strong planning/organisational and prioritisation requirements Excellent people management, interpersonal and communication skills Demonstrate core company values (Our Ways of Working) Perform any other duties as appropriate within skills/competency level Strong commitment to continuous improvement and sustainability practices Can demonstrate the Genuit Group Trademark behaviours: "We work together", "We take ownership" & "We find a better way" Working Hours & Benefits: Monday to Friday, 08:30am - 17: Days annual leave Company Car Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Cycle to work scheme Free flu vouchers Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products Free on-site parkingHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool.Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact.And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Fixed Term Contract - 18 months Salary: £30,500 per annum Location: Homeworking or hybrid (Loughborough or Bisham) Be at the heart of good governance, where information is handled with care, clarity and purpose. We're looking for an Information Governance Officer to join our Legal Services team within Corporate Services. This is a fantastic opportunity for someone who enjoys working with legislation, values accuracy and fairness, and wants to play a meaningful role in how a public body serves the public. About the role As Information Governance Officer, you'll provide advice and practical support on Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, as well as complaints. You'll work closely with the Information Governance Manager and colleagues across the organisation to ensure requests are handled lawfully, efficiently and with clarity. Your day-to-day work will include logging and responding to FOI requests, coordinating internal reviews and complaints processes, maintaining accurate records, and supporting the ongoing improvement of Sport England's information governance policies and systems. You'll also help maintain public-facing resources such as our disclosure log and publication scheme, contributing to our commitment to openness and accountability. This role offers real variety, meaningful responsibility and the chance to work with a wide range of stakeholders across the organisation. What we're looking for We're keen to hear from people who bring curiosity, sound judgement and a strong sense of public service. You'll ideally have: Experience in a relevant role, or an equivalent qualification Experience in information governance, complaints handling or member enquiries within a small to medium-sized organisation A solid understanding of the Freedom of Information Act 2000 and Environmental Information Regulations 2004 Excellent written and verbal communication skills, with the ability to explain complex issues clearly to the public Strong attention to detail, critical thinking and decision-making skills The ability to work independently, manage competing priorities and know when to seek support You don't need to know everything on day one ; we value willingness to learn and develop, and you'll be supported to grow in the role. How to apply Apply by completing the application form on our website along with your CV, clearly demonstrating how your skills and experience meet the role requirements. The recruitment process will include an assessment task and at least one interview. If you require adjustments , we're happy to help. Applications Deadline: 22nd February 2026 Interviews : TBC most likely week commencing 2nd March 2026
Feb 07, 2026
Full time
Fixed Term Contract - 18 months Salary: £30,500 per annum Location: Homeworking or hybrid (Loughborough or Bisham) Be at the heart of good governance, where information is handled with care, clarity and purpose. We're looking for an Information Governance Officer to join our Legal Services team within Corporate Services. This is a fantastic opportunity for someone who enjoys working with legislation, values accuracy and fairness, and wants to play a meaningful role in how a public body serves the public. About the role As Information Governance Officer, you'll provide advice and practical support on Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, as well as complaints. You'll work closely with the Information Governance Manager and colleagues across the organisation to ensure requests are handled lawfully, efficiently and with clarity. Your day-to-day work will include logging and responding to FOI requests, coordinating internal reviews and complaints processes, maintaining accurate records, and supporting the ongoing improvement of Sport England's information governance policies and systems. You'll also help maintain public-facing resources such as our disclosure log and publication scheme, contributing to our commitment to openness and accountability. This role offers real variety, meaningful responsibility and the chance to work with a wide range of stakeholders across the organisation. What we're looking for We're keen to hear from people who bring curiosity, sound judgement and a strong sense of public service. You'll ideally have: Experience in a relevant role, or an equivalent qualification Experience in information governance, complaints handling or member enquiries within a small to medium-sized organisation A solid understanding of the Freedom of Information Act 2000 and Environmental Information Regulations 2004 Excellent written and verbal communication skills, with the ability to explain complex issues clearly to the public Strong attention to detail, critical thinking and decision-making skills The ability to work independently, manage competing priorities and know when to seek support You don't need to know everything on day one ; we value willingness to learn and develop, and you'll be supported to grow in the role. How to apply Apply by completing the application form on our website along with your CV, clearly demonstrating how your skills and experience meet the role requirements. The recruitment process will include an assessment task and at least one interview. If you require adjustments , we're happy to help. Applications Deadline: 22nd February 2026 Interviews : TBC most likely week commencing 2nd March 2026
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to succeed in this role.
Feb 07, 2026
Full time
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to succeed in this role.
About Griffin Hi, we're Griffin! We're the bank for companies who want to build and launch financial products. Our context We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. Our purpose We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. Our culture Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don't seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That's why we're transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We're also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. Learn more about our culture. The commercial team We strive to bring the best in technology, user experience and banking to the embedded finance space and be the bank for fintechs and corporates to build on. As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. Who are you The ideal candidate for this job will have most of the following: 2-3 years experience in B2B customer success, account management or a related role, ideally in financial services, banking or fintech Excellent problem-solving and project management abilities, with experience managing competing priorities while consistently delivering results Demonstrated success in customer retention and driving account expansion Strong relationship-building skills with experience developing trust and rapport across external and internal stakeholders We're hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have: A high degree of comfort adopting new software tools for document drafting, collaboration and communication. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about how we write ) What will you be doing here? Build strong relationships with your customer portfolio through regular touch-points and QBRs Collaborate with our implementation and technical teams to ensure smooth implementation and faster time-to-value Identify revenue expansion opportunities Uncover upselling and cross-selling potential within existing accounts Contribute and improve existing processes to optimise the customer experience Be an advocate for customers internally, respond to issues and share product feedback What can we offer you? Salary: £50,000 DOE + commission 25 days off a year + winter break(we close in between Christmas and New Year) + bank holidays Share options - so you own a piece of what we're building Remote-first flexibility - work from anywhere in the UK Support with home office setup 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we're committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks How do I apply? Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We're remote-first We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Under representation Our goal is for Griffin to proportionally represent the diversity of the working population in society. We're working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team - whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you're part of a group that is under-represented in fintech, we'd love to hear from you. Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team. Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.
Feb 07, 2026
Full time
About Griffin Hi, we're Griffin! We're the bank for companies who want to build and launch financial products. Our context We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. Our purpose We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. Our culture Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don't seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That's why we're transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We're also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. Learn more about our culture. The commercial team We strive to bring the best in technology, user experience and banking to the embedded finance space and be the bank for fintechs and corporates to build on. As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. Who are you The ideal candidate for this job will have most of the following: 2-3 years experience in B2B customer success, account management or a related role, ideally in financial services, banking or fintech Excellent problem-solving and project management abilities, with experience managing competing priorities while consistently delivering results Demonstrated success in customer retention and driving account expansion Strong relationship-building skills with experience developing trust and rapport across external and internal stakeholders We're hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have: A high degree of comfort adopting new software tools for document drafting, collaboration and communication. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about how we write ) What will you be doing here? Build strong relationships with your customer portfolio through regular touch-points and QBRs Collaborate with our implementation and technical teams to ensure smooth implementation and faster time-to-value Identify revenue expansion opportunities Uncover upselling and cross-selling potential within existing accounts Contribute and improve existing processes to optimise the customer experience Be an advocate for customers internally, respond to issues and share product feedback What can we offer you? Salary: £50,000 DOE + commission 25 days off a year + winter break(we close in between Christmas and New Year) + bank holidays Share options - so you own a piece of what we're building Remote-first flexibility - work from anywhere in the UK Support with home office setup 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we're committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks How do I apply? Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We're remote-first We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Under representation Our goal is for Griffin to proportionally represent the diversity of the working population in society. We're working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team - whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you're part of a group that is under-represented in fintech, we'd love to hear from you. Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team. Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.
Salary: From £35,000 Location: Ripley Store, Ripley, DE5 3QP Contract type: Permanent Business area: Retail Closing date: 14 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self-check, petrol stations (if we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 07, 2026
Full time
Salary: From £35,000 Location: Ripley Store, Ripley, DE5 3QP Contract type: Permanent Business area: Retail Closing date: 14 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self-check, petrol stations (if we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Project Manager Bridgwater, Somerset Permanent Summary We have exciting new opportunities for Project Managers to join our team based in Bridgwater on the Agratas project. In this role you will support and lead on delivery of our scope of works within a designated area of the project overseeing technical, commercial and managerial requirements as well as management of support functions such as offsite operations within the engineering business unit. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater. Responsibilities Demonstrate appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities. Lead the team to effectively manage appointed specialists and ensure manufacturing has sufficent information to allow control and execution of the works safely and to the correct quality. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Provide leadership in line with company standards (DNA) and values working to maximise the potential of the teams and the individuals within them. Offer guidance and feedback to maximise the performance of the team and ensure a common goal exists across the whole manufacturing function. Participate in activities with project teams in the engineering business to ensure the achievable offsite solutions are design and embedded in the projects and manufacturing period and slots are programmed along with design being executed to provide accurate manufacturing information. Where working on external projects lead the team to ensure pre commencement activities are carried out in line with company process and accurate manufacturing information is produced. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Be accountable for all monthly reviews in line with the business procedures to ensure that the senior management have full knowledge of the completion and financial status of the projects and on internal projects ensure we have full financial alignment Ensure monthly project forecasts are accurate and maintained and engineering project teams are fully updated with offiste status. Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships. Manage the successful completion of the project/area under control in line with agreed quality and commercial plans to achieve targets within agreed timescales and cost constraints and ensure close out of the project is fully executed. Ensuring design and installation meets internal and client specifications and statutory requirements whilst continuously looking for areas of further improvement within the manufactured products. Requirements Previous relevant experience as a Project Manager/Lead delivering large scale construction/engineering projects A degree/HNC level qualification in a relevant subject (M&E preferred) Experience managing subcontractors and working alongside partner organisations to complete projects and meet delivery requirements Good prior experience overseeing additional functions, offsite manufacturing, logistics, materials handling, care & maintenance. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 07, 2026
Full time
Project Manager Bridgwater, Somerset Permanent Summary We have exciting new opportunities for Project Managers to join our team based in Bridgwater on the Agratas project. In this role you will support and lead on delivery of our scope of works within a designated area of the project overseeing technical, commercial and managerial requirements as well as management of support functions such as offsite operations within the engineering business unit. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater. Responsibilities Demonstrate appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities. Lead the team to effectively manage appointed specialists and ensure manufacturing has sufficent information to allow control and execution of the works safely and to the correct quality. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Provide leadership in line with company standards (DNA) and values working to maximise the potential of the teams and the individuals within them. Offer guidance and feedback to maximise the performance of the team and ensure a common goal exists across the whole manufacturing function. Participate in activities with project teams in the engineering business to ensure the achievable offsite solutions are design and embedded in the projects and manufacturing period and slots are programmed along with design being executed to provide accurate manufacturing information. Where working on external projects lead the team to ensure pre commencement activities are carried out in line with company process and accurate manufacturing information is produced. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Be accountable for all monthly reviews in line with the business procedures to ensure that the senior management have full knowledge of the completion and financial status of the projects and on internal projects ensure we have full financial alignment Ensure monthly project forecasts are accurate and maintained and engineering project teams are fully updated with offiste status. Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships. Manage the successful completion of the project/area under control in line with agreed quality and commercial plans to achieve targets within agreed timescales and cost constraints and ensure close out of the project is fully executed. Ensuring design and installation meets internal and client specifications and statutory requirements whilst continuously looking for areas of further improvement within the manufactured products. Requirements Previous relevant experience as a Project Manager/Lead delivering large scale construction/engineering projects A degree/HNC level qualification in a relevant subject (M&E preferred) Experience managing subcontractors and working alongside partner organisations to complete projects and meet delivery requirements Good prior experience overseeing additional functions, offsite manufacturing, logistics, materials handling, care & maintenance. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Description Strictly Private and Confidential Overview Job Title: Quality Group Leader Location: Poole Reports to: Factory Technical Manager Purpose: To manage a small team of Quality Control Technicians. To support the business compliance with the group, customers and BRC standards and drive continuous improvement. To maintain the company's due diligence defence. Key Duties, Responsibilities & Accountabilities Conduct food safety risk assessments. Validations Management. Design CCP, vegan cleaning, allergen cleaning and prerequisites validations following Group and customers' standards. Create the schedule for validations and verifications. Perform validations and verifications. Coach / upskill and supervise members of Technical Team in performing validations and verifications. Review cleaning instruction cards to reflect the correct working method to ensure effective cleaning to the correct standard. Support HACCP Team as required. Sample collection as required. Preparation of governance packs/reports supported with relevant information. Conduct internal audits; quality system, fabrication, CCPs, traceability, mass balance, and GMP audits according to the company schedule. Conduct trend analysis for non-conformances and work with other departments to ensure corrective and preventative actions are in place addressing the root cause. Liaise with responsible parties for closure of non-conformances in a timely manner. Ensure CCPs QC are properly trained with up-to-date CCP procedures, and CCPs production documentation are completed to standard. Update and maintain auditing templates and procedures; provide coaching to internal auditors. Provide support to the Factory Technical Manager to ensure site is audit-ready every day. Liaise with Pest Control contractor to assure compliance. Manage field biologist reports, liaise with relevant staff to assure non-conformances closure in a timely manner, and site audit readiness related to pest control. Manage Red tractor, RSPO audits and provide training for site. Manage Quality Control Technicians teams responsible for Goods in checks, customer complaints and export documentation, as delegated by Factory Technical Manager. Provide training and on-the-job coaching. Provide adequate cover for site. Manage all HR-related tasks for the team (development plan, holidays approval, return to work form, reviews, probations, grievances etc.) with the support of HR Department, as necessary. Create RM internal specifications, update supplier approved list, codes list, WIP & traceability shelf-life list and other documentation used for Intake checks. Manage RM sampling and logging on lab portal for tests. Management of customer complaints investigations. Management of exports documentations based on traceability. Concessions management. Risk assessment and granting / rejecting concessions needed by factory. Trending concessions and liaising with relevant departments to lower the number of concessions. Perform Gap Analysis. Check artwork for new batches of packaging based on approved artwork to positive release them. Sign sample of approved packaging from first batch to be added to packaging library for further reference. Manage inline packaging verification system (Autocoding). Subject Matter Expert for CCPs. Troubleshooting of metal detectors, X-Rays, Autocoding and checkweighers. Drive factory standards to be audit ready all the time. Conceive different KPI reports / other reports required by the site, group, and/or customers, as delegated by Factory Technical Manager. Complete traceability investigations as required. Support the System Team with new procedure reviews and updates as delegated by Factory Technical Manager. Ad hoc projects/duties in line with business needs as agreed with Factory Technical Manager. Deputizing the Factory Technical in the event of holiday and absence, if required. Step down to assure quality control technician cover when needed. Knowledge, Skills and Experience Experience Minimum 5 years experience in food industry Experience with working with Quality Management System Applied knowledge of quality assurance principles and GMP Validations design and implementation Traceability Internal audit Gap analysis Experience of managing a small team is advantageous Key Skills Good administrative skills Ability to consistently meet deadlines Good analytical skills Good people management skills Proficient in the use of MS Office tools Problem solving Clear written and verbal communication with a flexible approach for appropriate bottom-up and top-down communication channels. Good time management Positive "can do" attitude Ability to identify and act on opportunities for improvements Be able to engage with site colleagues at all levels to share knowledge and act as site expert To act with integrity Knowledge Familiarity with the Food Information Regulations and retail customer portals Food degree or relevant field qualification HACCP level 2 Food safety level 3 As part of our compliance and external audit requirements, employees are required to review and sign their job description. This helps demonstrate that roles and responsibilities are clearly defined and effectively communicated across the business. Assent and Acknowledgement NAME: SIGNATURE: DATE:
Feb 07, 2026
Full time
Job Description Strictly Private and Confidential Overview Job Title: Quality Group Leader Location: Poole Reports to: Factory Technical Manager Purpose: To manage a small team of Quality Control Technicians. To support the business compliance with the group, customers and BRC standards and drive continuous improvement. To maintain the company's due diligence defence. Key Duties, Responsibilities & Accountabilities Conduct food safety risk assessments. Validations Management. Design CCP, vegan cleaning, allergen cleaning and prerequisites validations following Group and customers' standards. Create the schedule for validations and verifications. Perform validations and verifications. Coach / upskill and supervise members of Technical Team in performing validations and verifications. Review cleaning instruction cards to reflect the correct working method to ensure effective cleaning to the correct standard. Support HACCP Team as required. Sample collection as required. Preparation of governance packs/reports supported with relevant information. Conduct internal audits; quality system, fabrication, CCPs, traceability, mass balance, and GMP audits according to the company schedule. Conduct trend analysis for non-conformances and work with other departments to ensure corrective and preventative actions are in place addressing the root cause. Liaise with responsible parties for closure of non-conformances in a timely manner. Ensure CCPs QC are properly trained with up-to-date CCP procedures, and CCPs production documentation are completed to standard. Update and maintain auditing templates and procedures; provide coaching to internal auditors. Provide support to the Factory Technical Manager to ensure site is audit-ready every day. Liaise with Pest Control contractor to assure compliance. Manage field biologist reports, liaise with relevant staff to assure non-conformances closure in a timely manner, and site audit readiness related to pest control. Manage Red tractor, RSPO audits and provide training for site. Manage Quality Control Technicians teams responsible for Goods in checks, customer complaints and export documentation, as delegated by Factory Technical Manager. Provide training and on-the-job coaching. Provide adequate cover for site. Manage all HR-related tasks for the team (development plan, holidays approval, return to work form, reviews, probations, grievances etc.) with the support of HR Department, as necessary. Create RM internal specifications, update supplier approved list, codes list, WIP & traceability shelf-life list and other documentation used for Intake checks. Manage RM sampling and logging on lab portal for tests. Management of customer complaints investigations. Management of exports documentations based on traceability. Concessions management. Risk assessment and granting / rejecting concessions needed by factory. Trending concessions and liaising with relevant departments to lower the number of concessions. Perform Gap Analysis. Check artwork for new batches of packaging based on approved artwork to positive release them. Sign sample of approved packaging from first batch to be added to packaging library for further reference. Manage inline packaging verification system (Autocoding). Subject Matter Expert for CCPs. Troubleshooting of metal detectors, X-Rays, Autocoding and checkweighers. Drive factory standards to be audit ready all the time. Conceive different KPI reports / other reports required by the site, group, and/or customers, as delegated by Factory Technical Manager. Complete traceability investigations as required. Support the System Team with new procedure reviews and updates as delegated by Factory Technical Manager. Ad hoc projects/duties in line with business needs as agreed with Factory Technical Manager. Deputizing the Factory Technical in the event of holiday and absence, if required. Step down to assure quality control technician cover when needed. Knowledge, Skills and Experience Experience Minimum 5 years experience in food industry Experience with working with Quality Management System Applied knowledge of quality assurance principles and GMP Validations design and implementation Traceability Internal audit Gap analysis Experience of managing a small team is advantageous Key Skills Good administrative skills Ability to consistently meet deadlines Good analytical skills Good people management skills Proficient in the use of MS Office tools Problem solving Clear written and verbal communication with a flexible approach for appropriate bottom-up and top-down communication channels. Good time management Positive "can do" attitude Ability to identify and act on opportunities for improvements Be able to engage with site colleagues at all levels to share knowledge and act as site expert To act with integrity Knowledge Familiarity with the Food Information Regulations and retail customer portals Food degree or relevant field qualification HACCP level 2 Food safety level 3 As part of our compliance and external audit requirements, employees are required to review and sign their job description. This helps demonstrate that roles and responsibilities are clearly defined and effectively communicated across the business. Assent and Acknowledgement NAME: SIGNATURE: DATE:
Director, Strategic Lead - FX Spot page is loaded Director, Strategic Lead - FX Spotlocations: GBR-London-10 Paternoster Square: SGP-Singapore-1 Raffles Quaytime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile: We are looking for a proven product leader and innovator to lead the FX Spot business within LSEG. Encompassing the Primary Market Venue - Spot Matching, the D2C streaming platform, PriceStream and the core RFS Spot business of FXall, the Spot business is a critical part of the LSEG FX suite.The chosen candidate will have a deep understanding of the FX Spot market and the role of Primary Venues within the wider ecosystem. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought towards the LSEG FX Spot ecosystem Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from FX Spot at LSEG FX Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London, New York or Singapore offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Spot Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Spot market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial perspective + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to identify opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skillsets from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage
Feb 07, 2026
Full time
Director, Strategic Lead - FX Spot page is loaded Director, Strategic Lead - FX Spotlocations: GBR-London-10 Paternoster Square: SGP-Singapore-1 Raffles Quaytime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile: We are looking for a proven product leader and innovator to lead the FX Spot business within LSEG. Encompassing the Primary Market Venue - Spot Matching, the D2C streaming platform, PriceStream and the core RFS Spot business of FXall, the Spot business is a critical part of the LSEG FX suite.The chosen candidate will have a deep understanding of the FX Spot market and the role of Primary Venues within the wider ecosystem. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought towards the LSEG FX Spot ecosystem Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from FX Spot at LSEG FX Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London, New York or Singapore offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Spot Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Spot market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial perspective + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to identify opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skillsets from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage
Director, Strategic Lead - FX Swaps page is loaded Director, Strategic Lead - FX Swapslocations: GBR-London-10 Paternoster Squaretime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile:We are looking for a proven product leader and innovator to lead the FX Swap business within LSEG.The FX Swap market has been under-invested in for 20 years. In 2025, LSEG FX stepped up its commitment to this critical market and progressed a programme to introduce automated trading in the FX swap market This included an upgraded to the GUI and a fully automated credit check capability. Couple this with direct API trading capability and the foundations for the next chapter of this market have been laid.To take this evolution to the growth stage we are looking for a candidate with a strong understanding of the FX Swap market who can progress the growth potential of this market. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought about the strategic direction of the FX Swap market Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from interbank FX Swaps at LSEG Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision-making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Swaps Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Swap market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial mindset + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to find opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skills from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law,
Feb 07, 2026
Full time
Director, Strategic Lead - FX Swaps page is loaded Director, Strategic Lead - FX Swapslocations: GBR-London-10 Paternoster Squaretime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Profile:We are looking for a proven product leader and innovator to lead the FX Swap business within LSEG.The FX Swap market has been under-invested in for 20 years. In 2025, LSEG FX stepped up its commitment to this critical market and progressed a programme to introduce automated trading in the FX swap market This included an upgraded to the GUI and a fully automated credit check capability. Couple this with direct API trading capability and the foundations for the next chapter of this market have been laid.To take this evolution to the growth stage we are looking for a candidate with a strong understanding of the FX Swap market who can progress the growth potential of this market. It is likely they will strong opinions on the strategic direction of the market and have a proven track record in enacting change.Key responsibilities of the role: Provide industry-level leadership and strategic thought about the strategic direction of the FX Swap market Drive a team of Product Managers and Sales Specialists to deliver on a strategic growth plan Hold ultimate accountability for the revenue from interbank FX Swaps at LSEG Manage and deliver on product development programmes within a complex ecosystem and where client expectations leave little room for error Be clear in delivering to Senior Management a strategy that is logical and understandable. Show strong reporting skills in the progress of that strategy Promote and foster collaboration across a broad cross-section of stakeholders, showing clear decision-making skills to ensure delivering against the agreed strategy Lead, coach, and mentor others within the business to promote successful practices across the organisation Detailed Job Description Based in the London offices of LSEG Product Management Drive initiatives to foster volume and revenue growth in FX Swaps Implement features and controls to mitigate operational and market risk Monitor competitor offerings and market developments to maintain a leading position in FX trading Commercial Focus Work with the central tenet that we are a commercial operation driving solutions that enhance the client experience Partnership Collaborates with leaders and colleagues across the group to develop cross-divisional solutions to meet stakeholders needs Provide regular updates on the change programme and projects to external committees and boards Partner with compliance and risk teams to ensure adherence to regulatory standards Key person skills and characteristics Explicit experience and a clear knowledge of the workings of the FX Swap market Focuses on results - pursues business goals, take accountability, drives success Using commercial judgement - knows the business, thinks globally and applies commercial mindset + Brings thought leadership + Leverages in-depth understanding of our business model, operations & financial position + Provides commercially sound decision making + Strikes balance between focusing on short term and long term + Communicates with credibility to inspire trust Creating value - scans the environment to find opportunities and innovates to create sustainable value + Thinks strategically to create lasting opportunities + Ensures clarity of purpose, direction & priorities Leading Change - makes change, provides the context for change and shows adaptability and delivers outstanding execution + Takes ownership of outcomes + Motivates high performing teams to deliver without compromising quality Building effective relationships, connecting to achieve + Is comfortable talking to peers at clients to the required technical level + Can act as a brand ambassador at industry forums + Is able to successfully navigate large institutions in order to get the job done Developing talent - Develops self and others and builds high performing teams + Attracts, develops & engages diverse, top talent + Anticipates talent requirements and proactively draws diverse skills from across the group + Supports the team's development through coaching, exposure and stretch assignments Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law,
