Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 29, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Introduction Turning Point is a leading social enterprise committed to making a difference in people's lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You'll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities Manage and coach the payroll team to deliver accurate and timely payroll services Support the Payroll Manager and process end-to-end payroll in their absence Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues Oversee pension processing, including NHS and LGPS schemes Develop and monitor SLAs for payroll, reporting monthly and driving improvements Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements Build strong relationships with internal and external stakeholders to enhance service delivery Lead process improvement initiatives and train colleagues on new processes About You Proven leadership experience within a payroll environment Strong analytical skills with the ability to interpret complex data and trends Knowledge of payroll regulations and statutory requirements Proficient in Office 365 and comfortable with process improvement initiatives Level 5 CIPP qualification or equivalent experience (advantageous) Enthusiastic, solution-oriented, and committed to delivering outstanding customer service Why Join Us? At Turning Point, we value innovation, inclusion, and continuous improvement. You'll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Payroll Manager .pdf Apply
Dec 29, 2025
Full time
Job Introduction Turning Point is a leading social enterprise committed to making a difference in people's lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You'll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities Manage and coach the payroll team to deliver accurate and timely payroll services Support the Payroll Manager and process end-to-end payroll in their absence Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues Oversee pension processing, including NHS and LGPS schemes Develop and monitor SLAs for payroll, reporting monthly and driving improvements Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements Build strong relationships with internal and external stakeholders to enhance service delivery Lead process improvement initiatives and train colleagues on new processes About You Proven leadership experience within a payroll environment Strong analytical skills with the ability to interpret complex data and trends Knowledge of payroll regulations and statutory requirements Proficient in Office 365 and comfortable with process improvement initiatives Level 5 CIPP qualification or equivalent experience (advantageous) Enthusiastic, solution-oriented, and committed to delivering outstanding customer service Why Join Us? At Turning Point, we value innovation, inclusion, and continuous improvement. You'll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Payroll Manager .pdf Apply
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 29, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Fisher Investments Europe is looking for an experienced suitability reviewer to join an internal business assurance team. The Opportunity: The PCA group provides regulated financial and investment advice to potential clients and all existing clients in the UK and across Europe. As a Business Assurance Analyst, you will review and assess suitability reports related to money purchase pensions, ISAs, General Investment Accounts, investment bonds (onshore and offshore) and trusts to ensure that all financial and investment advice recommendations are in our clients' best interests and meet internal standards. The Day-to-Day: Review suitability reports to ensure that any financial and investment advice given to potential and existing clients meet the overarching suitability requirements of the Financial Conduct Authority Proactively contact internal clients and seek further information and any necessary clarifications Provide feedback to report writers and respond to any follow-up enquiries Provide feedback to the Training Program Manager within the PCA group on areas that require further improvement and development in the advice team Discuss possible process improvements with management and senior management Attend roundtable meetings with report writers to discuss themes identified in reviews and suggest areas for improvement Your Qualifications: University graduate or equivalent combination of education/experience Level 4 qualified - Diploma in Financial Planning/Regulated Financial Planning Level 6/Chartered status would be an advantage, as would AF3/G60 PTS qualification Very strong understanding of financial planning principles with a specialism in pension planning Very strong understanding of the FCA's COBS requirements for suitability Experience in file reviewing personal recommendations for retail clients Explain complex issues in writing and face-to-face Dynamic people skills with the ability to provide an efficient, professional and courteous service to internal clients Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Dec 29, 2025
Full time
Fisher Investments Europe is looking for an experienced suitability reviewer to join an internal business assurance team. The Opportunity: The PCA group provides regulated financial and investment advice to potential clients and all existing clients in the UK and across Europe. As a Business Assurance Analyst, you will review and assess suitability reports related to money purchase pensions, ISAs, General Investment Accounts, investment bonds (onshore and offshore) and trusts to ensure that all financial and investment advice recommendations are in our clients' best interests and meet internal standards. The Day-to-Day: Review suitability reports to ensure that any financial and investment advice given to potential and existing clients meet the overarching suitability requirements of the Financial Conduct Authority Proactively contact internal clients and seek further information and any necessary clarifications Provide feedback to report writers and respond to any follow-up enquiries Provide feedback to the Training Program Manager within the PCA group on areas that require further improvement and development in the advice team Discuss possible process improvements with management and senior management Attend roundtable meetings with report writers to discuss themes identified in reviews and suggest areas for improvement Your Qualifications: University graduate or equivalent combination of education/experience Level 4 qualified - Diploma in Financial Planning/Regulated Financial Planning Level 6/Chartered status would be an advantage, as would AF3/G60 PTS qualification Very strong understanding of financial planning principles with a specialism in pension planning Very strong understanding of the FCA's COBS requirements for suitability Experience in file reviewing personal recommendations for retail clients Explain complex issues in writing and face-to-face Dynamic people skills with the ability to provide an efficient, professional and courteous service to internal clients Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Fisher Investments Europe is looking for an experienced suitability reviewer to join an internal business assurance team. The Opportunity: The PCA group provides regulated financial and investment advice to potential clients and all existing clients in the UK and across Europe. As a Business Assurance Analyst, you will review and assess suitability reports related to money purchase pensions, ISAs, General Investment Accounts, investment bonds (onshore and offshore) and trusts to ensure that all financial and investment advice recommendations are in our clients' best interests and meet internal standards. The Day-to-Day: Review suitability reports to ensure that any financial and investment advice given to potential and existing clients meet the overarching suitability requirements of the Financial Conduct Authority Proactively contact internal clients and seek further information and any necessary clarifications Provide feedback to report writers and respond to any follow-up enquiries Provide feedback to the Training Program Manager within the PCA group on areas that require further improvement and development in the advice team Discuss possible process improvements with management and senior management Attend roundtable meetings with report writers to discuss themes identified in reviews and suggest areas for improvement Your Qualifications: University graduate or equivalent combination of education/experience Level 4 qualified - Diploma in Financial Planning/Regulated Financial Planning Level 6/Chartered status would be an advantage, as would AF3/G60 PTS qualification Very strong understanding of financial planning principles with a specialism in pension planning Very strong understanding of the FCA's COBS requirements for suitability Experience in file reviewing personal recommendations for retail clients Explain complex issues in writing and face-to-face Dynamic people skills with the ability to provide an efficient, professional and courteous service to internal clients Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Dec 29, 2025
Full time
Fisher Investments Europe is looking for an experienced suitability reviewer to join an internal business assurance team. The Opportunity: The PCA group provides regulated financial and investment advice to potential clients and all existing clients in the UK and across Europe. As a Business Assurance Analyst, you will review and assess suitability reports related to money purchase pensions, ISAs, General Investment Accounts, investment bonds (onshore and offshore) and trusts to ensure that all financial and investment advice recommendations are in our clients' best interests and meet internal standards. The Day-to-Day: Review suitability reports to ensure that any financial and investment advice given to potential and existing clients meet the overarching suitability requirements of the Financial Conduct Authority Proactively contact internal clients and seek further information and any necessary clarifications Provide feedback to report writers and respond to any follow-up enquiries Provide feedback to the Training Program Manager within the PCA group on areas that require further improvement and development in the advice team Discuss possible process improvements with management and senior management Attend roundtable meetings with report writers to discuss themes identified in reviews and suggest areas for improvement Your Qualifications: University graduate or equivalent combination of education/experience Level 4 qualified - Diploma in Financial Planning/Regulated Financial Planning Level 6/Chartered status would be an advantage, as would AF3/G60 PTS qualification Very strong understanding of financial planning principles with a specialism in pension planning Very strong understanding of the FCA's COBS requirements for suitability Experience in file reviewing personal recommendations for retail clients Explain complex issues in writing and face-to-face Dynamic people skills with the ability to provide an efficient, professional and courteous service to internal clients Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 29, 2025
Full time
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Customer Service Manager WashingtonPermanentUp to £55k & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You'll report to our Operations Director for the region and work closely with internal teams and our DNO partner (NPg) to ensure we exceed customer expectations and regulatory standards. Some of the key deliverables in this role include: Improve Customer Service Experience: Create engaged customers and facilitate organic growth. Issue Resolution: Take ownership of customer issues and follow problems through to resolution. Mission and Strategy: Set a clear mission and deploy strategies focused on achieving it. Develop Procedures: Establish service procedures, policies, and standards. Record Keeping: Maintain accurate records and document customer service actions and discussions. Data Analysis: Analyse statistics and compile accurate reports. Team Management: Recruit, mentor, and develop customer service agents, fostering an environment of encouragement and empowerment. Industry Awareness: Stay ahead of industry developments and apply best practices. Resource Management: Control resources and utilize assets to achieve qualitative and quantitative targets. Budget Management: Adhere to and manage the approved budget. Workflow Management: Maintain an orderly workflow according to priorities. Main accountabilities: Develop the CESC strategy for Customer Service excellence to support all customers under RIIO ED2 and maximise DNO (NPg) performance under the Customer Service incentive scheme. Manage the interface with NPg at senior manager/director level, ensuring regular meetings and reporting any failures or jeopardy on low scores. Identify improvement areas in Customer Service delivery and implement process improvements and training to ensure consistent 10/10 scoring. Lead internal reporting on BMoCS, Guaranteed Service Standards, complaints, and praise. Prepare KPI reporting for the CESC F/Wk. Take ownership of the NPg Plan Ten customer service improvement initiative. While initially focused on the NPg area, this role may expand to cover all Network Services regions. What we're looking for: We're looking for a confident and experienced Customer Service Manager who brings strategic vision, operational excellence, and a passion for customer satisfaction. You'll ideally have: Proven experience as a Customer Service Manager, with DNO experience and knowledge of BMoCS. Excellent knowledge of management methods and techniques. Proficiency in customer service software, databases, and tools. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. A customer service orientation and a proactive mindset. A BS degree in Business Administration or a related field. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give-As-You Earn, Travel Insurance and Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 29, 2025
Full time
Customer Service Manager WashingtonPermanentUp to £55k & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You'll report to our Operations Director for the region and work closely with internal teams and our DNO partner (NPg) to ensure we exceed customer expectations and regulatory standards. Some of the key deliverables in this role include: Improve Customer Service Experience: Create engaged customers and facilitate organic growth. Issue Resolution: Take ownership of customer issues and follow problems through to resolution. Mission and Strategy: Set a clear mission and deploy strategies focused on achieving it. Develop Procedures: Establish service procedures, policies, and standards. Record Keeping: Maintain accurate records and document customer service actions and discussions. Data Analysis: Analyse statistics and compile accurate reports. Team Management: Recruit, mentor, and develop customer service agents, fostering an environment of encouragement and empowerment. Industry Awareness: Stay ahead of industry developments and apply best practices. Resource Management: Control resources and utilize assets to achieve qualitative and quantitative targets. Budget Management: Adhere to and manage the approved budget. Workflow Management: Maintain an orderly workflow according to priorities. Main accountabilities: Develop the CESC strategy for Customer Service excellence to support all customers under RIIO ED2 and maximise DNO (NPg) performance under the Customer Service incentive scheme. Manage the interface with NPg at senior manager/director level, ensuring regular meetings and reporting any failures or jeopardy on low scores. Identify improvement areas in Customer Service delivery and implement process improvements and training to ensure consistent 10/10 scoring. Lead internal reporting on BMoCS, Guaranteed Service Standards, complaints, and praise. Prepare KPI reporting for the CESC F/Wk. Take ownership of the NPg Plan Ten customer service improvement initiative. While initially focused on the NPg area, this role may expand to cover all Network Services regions. What we're looking for: We're looking for a confident and experienced Customer Service Manager who brings strategic vision, operational excellence, and a passion for customer satisfaction. You'll ideally have: Proven experience as a Customer Service Manager, with DNO experience and knowledge of BMoCS. Excellent knowledge of management methods and techniques. Proficiency in customer service software, databases, and tools. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. A customer service orientation and a proactive mindset. A BS degree in Business Administration or a related field. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give-As-You Earn, Travel Insurance and Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 27, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 27, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 26, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 26, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Children's Home Registered Manager Company : Area Camden Location : London Contract Type : Full-time Salary : Up to £56,600 (includes bonuses) Specific Hours : 40 hours per week Area Camden are a Good Ofsted regulated business and we are now looking for an experienced, enthusiastic, dedicated, professional Registered Manager for our 3 bed children's home in London . We are seeking someone with a minimum of 2-3 years' management experience and experience of working with young people aged 11-17 who exhibit challenging behaviour. As a company we put our young people first and believe in providing a positive environment where they can grow to their full potential and so the right person would share our values and ethos. We work closely with other appropriate agencies and professionals and the quality and professionalism of our staff is therefore of paramount importance. Main Purpose of Role: Registered Managers are accountable for delivering high quality care to the children and young people resident within the home. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day to day management matters. They will demonstrate the ability to build on the principles and practice standards expected at Area Camden and proactively contribute to the continuous improvement of childcare standards at Area Camden. Registered Managers are responsible for delivering childcare that is focussed on obtaining the best outcomes for each child and young person within the home. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible care for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home The ideal candidate would have an NVQ level 5 in Management and a minimum NVQ level 3 Caring for Children and Young People. Experience of managing staff, excellent written and verbal communication skills and leadership skills are essential qualities. Knowledge of the Children's Act 1989 and Care Standards Act 2000 relating to Children's Homes Regulations is required along with safeguarding procedures. While the home manager is employed for 40 per week, they are expected to arrange their own work rota which may involve evening, weekend and night shifts duties. The home manager is wholly responsible for ensuring an appropriate staff presence to meet the childcare needs of the children and young people in the home. The post is subject to a six month probationary period. Annual leave is 28 days per annum this includes Bank Holidays. The company has a government workplace pension scheme which can be joined following successful completion of probation period. A mobile phone is available. Ofsted Bonuses- £3000 for an Outstanding report, £1500 for a Good report Full Occupancy Bonus- £300 per month A company car or a travel Allowance of £3000 The post is subject to three months' notice on either side other than for disciplinary or malpractice issues. Local parking permit The successful candidate will need to be approved by the appropriate statutory body. Ofsted Person Specification - Registered Manager If you feel you have the level of desired commitment, passion, experience, qualifications and you can match all of the criteria for the post, please apply by submitting your CV and intent of interest to us. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.
Dec 26, 2025
Full time
Children's Home Registered Manager Company : Area Camden Location : London Contract Type : Full-time Salary : Up to £56,600 (includes bonuses) Specific Hours : 40 hours per week Area Camden are a Good Ofsted regulated business and we are now looking for an experienced, enthusiastic, dedicated, professional Registered Manager for our 3 bed children's home in London . We are seeking someone with a minimum of 2-3 years' management experience and experience of working with young people aged 11-17 who exhibit challenging behaviour. As a company we put our young people first and believe in providing a positive environment where they can grow to their full potential and so the right person would share our values and ethos. We work closely with other appropriate agencies and professionals and the quality and professionalism of our staff is therefore of paramount importance. Main Purpose of Role: Registered Managers are accountable for delivering high quality care to the children and young people resident within the home. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day to day management matters. They will demonstrate the ability to build on the principles and practice standards expected at Area Camden and proactively contribute to the continuous improvement of childcare standards at Area Camden. Registered Managers are responsible for delivering childcare that is focussed on obtaining the best outcomes for each child and young person within the home. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible care for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home The ideal candidate would have an NVQ level 5 in Management and a minimum NVQ level 3 Caring for Children and Young People. Experience of managing staff, excellent written and verbal communication skills and leadership skills are essential qualities. Knowledge of the Children's Act 1989 and Care Standards Act 2000 relating to Children's Homes Regulations is required along with safeguarding procedures. While the home manager is employed for 40 per week, they are expected to arrange their own work rota which may involve evening, weekend and night shifts duties. The home manager is wholly responsible for ensuring an appropriate staff presence to meet the childcare needs of the children and young people in the home. The post is subject to a six month probationary period. Annual leave is 28 days per annum this includes Bank Holidays. The company has a government workplace pension scheme which can be joined following successful completion of probation period. A mobile phone is available. Ofsted Bonuses- £3000 for an Outstanding report, £1500 for a Good report Full Occupancy Bonus- £300 per month A company car or a travel Allowance of £3000 The post is subject to three months' notice on either side other than for disciplinary or malpractice issues. Local parking permit The successful candidate will need to be approved by the appropriate statutory body. Ofsted Person Specification - Registered Manager If you feel you have the level of desired commitment, passion, experience, qualifications and you can match all of the criteria for the post, please apply by submitting your CV and intent of interest to us. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Regional Facilities Manager to join our team! As a R egional Facilities Manager , you will lead a team of maintenance professionals to deliver exceptional facilities across a diverse portfolio of our Clubs. You are responsible for ensuring the seamless daily operation of each club, supporting our members' experience every day, seven days a week This role plays a key part in executing the property management strategy through the management of services, processes, and people. By implementing best practices and achieving high operational standards, you will ensure the clubs are consistently maintained at a premium level. You will also manage a team of in-house operatives and external contractors to deliver results. Regular travel across the region is a core requirement of the role You will c hampion operational excellence by improving standards across all clubs within your region. Leading by example, demonstrating professionalism, pride, and accountability in all aspects of work and d eliver a member-centric experience by ensuring that all facilities are safe, functional, and maintained to a high standard Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally. Our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you: Proven experience managing skilled contractors and in-house maintenance teams. Demonstrated success in leading diverse teams through collaborative approaches. Experience managing multi-site operations or a regional portfolio. Pool Plant Operators Qualification (STA or equivalent). Level 4 qualification in Facilities Management or working towards it. Strong knowledge of facilities budgets and cost control. Recognised trade qualification or equivalent practical knowledge of property maintenance. Full UK driving licence Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Dec 24, 2025
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Regional Facilities Manager to join our team! As a R egional Facilities Manager , you will lead a team of maintenance professionals to deliver exceptional facilities across a diverse portfolio of our Clubs. You are responsible for ensuring the seamless daily operation of each club, supporting our members' experience every day, seven days a week This role plays a key part in executing the property management strategy through the management of services, processes, and people. By implementing best practices and achieving high operational standards, you will ensure the clubs are consistently maintained at a premium level. You will also manage a team of in-house operatives and external contractors to deliver results. Regular travel across the region is a core requirement of the role You will c hampion operational excellence by improving standards across all clubs within your region. Leading by example, demonstrating professionalism, pride, and accountability in all aspects of work and d eliver a member-centric experience by ensuring that all facilities are safe, functional, and maintained to a high standard Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally. Our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you: Proven experience managing skilled contractors and in-house maintenance teams. Demonstrated success in leading diverse teams through collaborative approaches. Experience managing multi-site operations or a regional portfolio. Pool Plant Operators Qualification (STA or equivalent). Level 4 qualification in Facilities Management or working towards it. Strong knowledge of facilities budgets and cost control. Recognised trade qualification or equivalent practical knowledge of property maintenance. Full UK driving licence Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Regional Facilities Manager to join our team! As a R egional Facilities Manager , you will lead a team of maintenance professionals to deliver exceptional facilities across a diverse portfolio of our Clubs. You are responsible for ensuring the seamless daily operation of each club, supporting our members' experience every day, seven days a week This role plays a key part in executing the property management strategy through the management of services, processes, and people. By implementing best practices and achieving high operational standards, you will ensure the clubs are consistently maintained at a premium level. You will also manage a team of in-house operatives and external contractors to deliver results. Regular travel across the region is a core requirement of the role You will c hampion operational excellence by improving standards across all clubs within your region. Leading by example, demonstrating professionalism, pride, and accountability in all aspects of work and d eliver a member-centric experience by ensuring that all facilities are safe, functional, and maintained to a high standard Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally. Our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you: Proven experience managing skilled contractors and in-house maintenance teams. Demonstrated success in leading diverse teams through collaborative approaches. Experience managing multi-site operations or a regional portfolio. Pool Plant Operators Qualification (STA or equivalent). Level 4 qualification in Facilities Management or working towards it. Strong knowledge of facilities budgets and cost control. Recognised trade qualification or equivalent practical knowledge of property maintenance. Full UK driving licence Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Dec 24, 2025
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Regional Facilities Manager to join our team! As a R egional Facilities Manager , you will lead a team of maintenance professionals to deliver exceptional facilities across a diverse portfolio of our Clubs. You are responsible for ensuring the seamless daily operation of each club, supporting our members' experience every day, seven days a week This role plays a key part in executing the property management strategy through the management of services, processes, and people. By implementing best practices and achieving high operational standards, you will ensure the clubs are consistently maintained at a premium level. You will also manage a team of in-house operatives and external contractors to deliver results. Regular travel across the region is a core requirement of the role You will c hampion operational excellence by improving standards across all clubs within your region. Leading by example, demonstrating professionalism, pride, and accountability in all aspects of work and d eliver a member-centric experience by ensuring that all facilities are safe, functional, and maintained to a high standard Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally. Our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you: Proven experience managing skilled contractors and in-house maintenance teams. Demonstrated success in leading diverse teams through collaborative approaches. Experience managing multi-site operations or a regional portfolio. Pool Plant Operators Qualification (STA or equivalent). Level 4 qualification in Facilities Management or working towards it. Strong knowledge of facilities budgets and cost control. Recognised trade qualification or equivalent practical knowledge of property maintenance. Full UK driving licence Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Finance Manager North West- Hybrid Permanent - Full time Competitive salary - car allowance and strong benefits package NG Bailey are currently seeking an experienced Finance Manager to join our team within our engineering division. This is a high-profile role pivotal in driving financial performance across diverse contract types, including fixed-price, cost-plus, and target-price agreements. You will provide robust financial leadership, ensuring accurate reporting and insightful analysis to support strategic decision-making. With the government's commitment to infrastructure spending on defence, nuclear, rail and healthcare and its decarbonisation targets, we are confident that the markets in which we operate are resilient and we are in a strong position to benefit. Key Responsibilities: Prepare and review monthly P&L statements for multiple projects and business units. Deliver variance analysis and commentary on key drivers of performance Responsible for the preparation and reporting of divisional quarterly forecasts, the annual budget and three-year strategic plan Partner with project managers and commercial teams to challenge assumptions and improve financial outcomes Responsible for regional project balance sheet and working capital reporting ensuring its integrity by understanding and analysing the key working capital balances and how / when these will convert into cash flows driving financial discipline, bringing clarity and simplicity of reporting for key themes, risks and opportunities improving accuracy and speed / efficiency of reporting proactively engaging with stakeholders to drive the resolution of actions Develop and execute audit plans tailored to cost-plus contracts, ensuring all reimbursable costs align with contractual terms and client expectations Succinctly and clearly presenting analyses and themes for these key reporting processes to stakeholders at various review meetings Own the business units short-term cash flow (3 month) and long-term cash flow (12 months) forecasting models ensuring they are fit for purpose as the business and its systems / processes evolve Take a lead role in the planned system and process improvements for CVR reporting (Cost Value Reconciliation) which aims to streamline and automate the contract reporting process with greater insight into contract operational and financial performance metrics Being the key point of contact for the external auditors on the division Be able to work closely with the wider Engineering and Group finance team whilst building strong relationships with the operational and commercial senior leadership teams of the business units (mainly Commercial and Operational Directors) The role will also initially provide support into our Central Engineering Finance Team for traditional accounting tasks such as balance sheet reconciliations, overheads and tracking cashflow. Requirements: ACA or CIMA qualified with relevant post qualification experience within a related sector Experience in a contracting environment including long-term contract accounting and balance sheet rigor Strong interpersonal and communication skills with the confidence to challenge stakeholders Experience of designing and implementing new reporting / management information in an efficient manner Previous experience working within a finance roles as part of an alliance or joint venture. Experience in summarising key messages in a simple manner from large volumes of data Experience in working capital and cash modelling Excellent at data manipulation (excel skills) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 24, 2025
Full time
Finance Manager North West- Hybrid Permanent - Full time Competitive salary - car allowance and strong benefits package NG Bailey are currently seeking an experienced Finance Manager to join our team within our engineering division. This is a high-profile role pivotal in driving financial performance across diverse contract types, including fixed-price, cost-plus, and target-price agreements. You will provide robust financial leadership, ensuring accurate reporting and insightful analysis to support strategic decision-making. With the government's commitment to infrastructure spending on defence, nuclear, rail and healthcare and its decarbonisation targets, we are confident that the markets in which we operate are resilient and we are in a strong position to benefit. Key Responsibilities: Prepare and review monthly P&L statements for multiple projects and business units. Deliver variance analysis and commentary on key drivers of performance Responsible for the preparation and reporting of divisional quarterly forecasts, the annual budget and three-year strategic plan Partner with project managers and commercial teams to challenge assumptions and improve financial outcomes Responsible for regional project balance sheet and working capital reporting ensuring its integrity by understanding and analysing the key working capital balances and how / when these will convert into cash flows driving financial discipline, bringing clarity and simplicity of reporting for key themes, risks and opportunities improving accuracy and speed / efficiency of reporting proactively engaging with stakeholders to drive the resolution of actions Develop and execute audit plans tailored to cost-plus contracts, ensuring all reimbursable costs align with contractual terms and client expectations Succinctly and clearly presenting analyses and themes for these key reporting processes to stakeholders at various review meetings Own the business units short-term cash flow (3 month) and long-term cash flow (12 months) forecasting models ensuring they are fit for purpose as the business and its systems / processes evolve Take a lead role in the planned system and process improvements for CVR reporting (Cost Value Reconciliation) which aims to streamline and automate the contract reporting process with greater insight into contract operational and financial performance metrics Being the key point of contact for the external auditors on the division Be able to work closely with the wider Engineering and Group finance team whilst building strong relationships with the operational and commercial senior leadership teams of the business units (mainly Commercial and Operational Directors) The role will also initially provide support into our Central Engineering Finance Team for traditional accounting tasks such as balance sheet reconciliations, overheads and tracking cashflow. Requirements: ACA or CIMA qualified with relevant post qualification experience within a related sector Experience in a contracting environment including long-term contract accounting and balance sheet rigor Strong interpersonal and communication skills with the confidence to challenge stakeholders Experience of designing and implementing new reporting / management information in an efficient manner Previous experience working within a finance roles as part of an alliance or joint venture. Experience in summarising key messages in a simple manner from large volumes of data Experience in working capital and cash modelling Excellent at data manipulation (excel skills) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 24, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 24, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. You will lead a team of 13 ER professionals, including the Senior ER Manager, and work closely with senior leadership and Partners to support the business effectively. Your role will involve strategic planning, provide commercial guidance and support to the firm on risk mitigation, compliance, thought leadership on ER policy implementation ensuring the firm is proactive, maintaining or implementing ahead of trends alongside ownership of overall delivery of ER team activities. You'll also: Strategic Leadership: Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives. Lead the ER team, providing direction, support, and development opportunities to ensure high performance. Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues. Ensure the ER team delivers timely and pragmatic advice and guidance to the business, ensuring realistic KPI's are set and objectives are clear. Ensure the team clearly understands their roles and responsibilities and takes ownership of their actions. Legislation, Policy and Compliance: Take full ownership of compliance with the firm's ER allocated ISQM risks and processes including relevant and timely inputs on Rhiza. Oversee the team's development and maintenance of ER policies and procedures, ensuring they are legally compliant and reflect best practices. Provide support and guidance to the Senior ER Manager in their responsibility for ensuring high quality, robust governance of ER processes and procedures, consulting with stakeholders as needed and reviewing as necessary. Ensure the team provide timely and quality responses to all Tribunal claims and ACAS Early Conciliation by ensuring appropriate consultation with lawyers and decision making escalation to Senior ER Manager and ER lead. Act as the final escalation point for ER team complex queries and risk-based decisions, being accountable for overall technical decision making within the team. Collaboration and Stakeholder Management: Build strong, credible relationships, including with the Head of People, members of the People Culture Exec, the Firm's LT, Partners, HRLT and HR Generalist team acting as a trusted advisor on complex ER matters, providing strategic guidance on risks impacting the firm. Develop and apply commercial solutions to resolve business and employee issues. Work closely with senior members of internal Ethics, Risk and Legal on improving firm's culture and governance implementation, developing and maintaining measures to mitigate risk to the firm. Collaborate with the HR team and other departments to support firmwide and HR strategic projects. Take ownership of external relationships including external legal advisors and occupational health, to ensure strong commercial relationships to bring knowledge and best practices into the firm. Data and Analytics: Regularly review key themes and trends identified by the ER Senior Manager and produce data and analytics alongside providing pro-active solutions and recommendations to leadership on complex issues. Maintain and establish where relevant, key metrics to measure the effectiveness of the ER team and provide reports to key stakeholders on trends and areas for improvement and focus. Support the Senior ER Manager and ER Managers to ensure accurate data capture in the case management system to meet internal and regulatory reporting requirements. Training and Development: Coach and develop the ER Senior Manager and ER team where required, fostering a supportive and developmental culture. Identify ER team training needs and facilitate workshops or training sessions to ensure that the ER team has the necessary skills, knowledge, and behaviours to deliver the best service to the firm. Support the ER Senior Manager in implementing team-building events and a cohesive working environment. Develop and deliver training to business stakeholders on ER matters where relevant. You'll be someone with: Substantial experience of managing complex Employee Relations cases at senior level. Strong technical and current knowledge of employment law and best practice trends. Proven experience in building, developing, and leading a team. High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters. Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership. Experience in developing continuous process improvement and encouraging new ways of working. Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE. Gravitas to influence all seniority stakeholders with strong communication and influencing skills. Experience in a professional services and/or regulated environment is advantageous. Experience using Navex (Ethics point) as a case management system would also be desirable. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 24, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. You will lead a team of 13 ER professionals, including the Senior ER Manager, and work closely with senior leadership and Partners to support the business effectively. Your role will involve strategic planning, provide commercial guidance and support to the firm on risk mitigation, compliance, thought leadership on ER policy implementation ensuring the firm is proactive, maintaining or implementing ahead of trends alongside ownership of overall delivery of ER team activities. You'll also: Strategic Leadership: Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives. Lead the ER team, providing direction, support, and development opportunities to ensure high performance. Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues. Ensure the ER team delivers timely and pragmatic advice and guidance to the business, ensuring realistic KPI's are set and objectives are clear. Ensure the team clearly understands their roles and responsibilities and takes ownership of their actions. Legislation, Policy and Compliance: Take full ownership of compliance with the firm's ER allocated ISQM risks and processes including relevant and timely inputs on Rhiza. Oversee the team's development and maintenance of ER policies and procedures, ensuring they are legally compliant and reflect best practices. Provide support and guidance to the Senior ER Manager in their responsibility for ensuring high quality, robust governance of ER processes and procedures, consulting with stakeholders as needed and reviewing as necessary. Ensure the team provide timely and quality responses to all Tribunal claims and ACAS Early Conciliation by ensuring appropriate consultation with lawyers and decision making escalation to Senior ER Manager and ER lead. Act as the final escalation point for ER team complex queries and risk-based decisions, being accountable for overall technical decision making within the team. Collaboration and Stakeholder Management: Build strong, credible relationships, including with the Head of People, members of the People Culture Exec, the Firm's LT, Partners, HRLT and HR Generalist team acting as a trusted advisor on complex ER matters, providing strategic guidance on risks impacting the firm. Develop and apply commercial solutions to resolve business and employee issues. Work closely with senior members of internal Ethics, Risk and Legal on improving firm's culture and governance implementation, developing and maintaining measures to mitigate risk to the firm. Collaborate with the HR team and other departments to support firmwide and HR strategic projects. Take ownership of external relationships including external legal advisors and occupational health, to ensure strong commercial relationships to bring knowledge and best practices into the firm. Data and Analytics: Regularly review key themes and trends identified by the ER Senior Manager and produce data and analytics alongside providing pro-active solutions and recommendations to leadership on complex issues. Maintain and establish where relevant, key metrics to measure the effectiveness of the ER team and provide reports to key stakeholders on trends and areas for improvement and focus. Support the Senior ER Manager and ER Managers to ensure accurate data capture in the case management system to meet internal and regulatory reporting requirements. Training and Development: Coach and develop the ER Senior Manager and ER team where required, fostering a supportive and developmental culture. Identify ER team training needs and facilitate workshops or training sessions to ensure that the ER team has the necessary skills, knowledge, and behaviours to deliver the best service to the firm. Support the ER Senior Manager in implementing team-building events and a cohesive working environment. Develop and deliver training to business stakeholders on ER matters where relevant. You'll be someone with: Substantial experience of managing complex Employee Relations cases at senior level. Strong technical and current knowledge of employment law and best practice trends. Proven experience in building, developing, and leading a team. High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters. Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership. Experience in developing continuous process improvement and encouraging new ways of working. Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE. Gravitas to influence all seniority stakeholders with strong communication and influencing skills. Experience in a professional services and/or regulated environment is advantageous. Experience using Navex (Ethics point) as a case management system would also be desirable. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. You will lead a team of 13 ER professionals, including the Senior ER Manager, and work closely with senior leadership and Partners to support the business effectively. Your role will involve strategic planning, provide commercial guidance and support to the firm on risk mitigation, compliance, thought leadership on ER policy implementation ensuring the firm is proactive, maintaining or implementing ahead of trends alongside ownership of overall delivery of ER team activities. You'll also: Strategic Leadership: Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives. Lead the ER team, providing direction, support, and development opportunities to ensure high performance. Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues. Ensure the ER team delivers timely and pragmatic advice and guidance to the business, ensuring realistic KPI's are set and objectives are clear. Ensure the team clearly understands their roles and responsibilities and takes ownership of their actions. Legislation, Policy and Compliance: Take full ownership of compliance with the firm's ER allocated ISQM risks and processes including relevant and timely inputs on Rhiza. Oversee the team's development and maintenance of ER policies and procedures, ensuring they are legally compliant and reflect best practices. Provide support and guidance to the Senior ER Manager in their responsibility for ensuring high quality, robust governance of ER processes and procedures, consulting with stakeholders as needed and reviewing as necessary. Ensure the team provide timely and quality responses to all Tribunal claims and ACAS Early Conciliation by ensuring appropriate consultation with lawyers and decision making escalation to Senior ER Manager and ER lead. Act as the final escalation point for ER team complex queries and risk-based decisions, being accountable for overall technical decision making within the team. Collaboration and Stakeholder Management: Build strong, credible relationships, including with the Head of People, members of the People Culture Exec, the Firm's LT, Partners, HRLT and HR Generalist team acting as a trusted advisor on complex ER matters, providing strategic guidance on risks impacting the firm. Develop and apply commercial solutions to resolve business and employee issues. Work closely with senior members of internal Ethics, Risk and Legal on improving firm's culture and governance implementation, developing and maintaining measures to mitigate risk to the firm. Collaborate with the HR team and other departments to support firmwide and HR strategic projects. Take ownership of external relationships including external legal advisors and occupational health, to ensure strong commercial relationships to bring knowledge and best practices into the firm. Data and Analytics: Regularly review key themes and trends identified by the ER Senior Manager and produce data and analytics alongside providing pro-active solutions and recommendations to leadership on complex issues. Maintain and establish where relevant, key metrics to measure the effectiveness of the ER team and provide reports to key stakeholders on trends and areas for improvement and focus. Support the Senior ER Manager and ER Managers to ensure accurate data capture in the case management system to meet internal and regulatory reporting requirements. Training and Development: Coach and develop the ER Senior Manager and ER team where required, fostering a supportive and developmental culture. Identify ER team training needs and facilitate workshops or training sessions to ensure that the ER team has the necessary skills, knowledge, and behaviours to deliver the best service to the firm. Support the ER Senior Manager in implementing team-building events and a cohesive working environment. Develop and deliver training to business stakeholders on ER matters where relevant. You'll be someone with: Substantial experience of managing complex Employee Relations cases at senior level. Strong technical and current knowledge of employment law and best practice trends. Proven experience in building, developing, and leading a team. High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters. Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership. Experience in developing continuous process improvement and encouraging new ways of working. Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE. Gravitas to influence all seniority stakeholders with strong communication and influencing skills. Experience in a professional services and/or regulated environment is advantageous. Experience using Navex (Ethics point) as a case management system would also be desirable. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 24, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. You will lead a team of 13 ER professionals, including the Senior ER Manager, and work closely with senior leadership and Partners to support the business effectively. Your role will involve strategic planning, provide commercial guidance and support to the firm on risk mitigation, compliance, thought leadership on ER policy implementation ensuring the firm is proactive, maintaining or implementing ahead of trends alongside ownership of overall delivery of ER team activities. You'll also: Strategic Leadership: Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives. Lead the ER team, providing direction, support, and development opportunities to ensure high performance. Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues. Ensure the ER team delivers timely and pragmatic advice and guidance to the business, ensuring realistic KPI's are set and objectives are clear. Ensure the team clearly understands their roles and responsibilities and takes ownership of their actions. Legislation, Policy and Compliance: Take full ownership of compliance with the firm's ER allocated ISQM risks and processes including relevant and timely inputs on Rhiza. Oversee the team's development and maintenance of ER policies and procedures, ensuring they are legally compliant and reflect best practices. Provide support and guidance to the Senior ER Manager in their responsibility for ensuring high quality, robust governance of ER processes and procedures, consulting with stakeholders as needed and reviewing as necessary. Ensure the team provide timely and quality responses to all Tribunal claims and ACAS Early Conciliation by ensuring appropriate consultation with lawyers and decision making escalation to Senior ER Manager and ER lead. Act as the final escalation point for ER team complex queries and risk-based decisions, being accountable for overall technical decision making within the team. Collaboration and Stakeholder Management: Build strong, credible relationships, including with the Head of People, members of the People Culture Exec, the Firm's LT, Partners, HRLT and HR Generalist team acting as a trusted advisor on complex ER matters, providing strategic guidance on risks impacting the firm. Develop and apply commercial solutions to resolve business and employee issues. Work closely with senior members of internal Ethics, Risk and Legal on improving firm's culture and governance implementation, developing and maintaining measures to mitigate risk to the firm. Collaborate with the HR team and other departments to support firmwide and HR strategic projects. Take ownership of external relationships including external legal advisors and occupational health, to ensure strong commercial relationships to bring knowledge and best practices into the firm. Data and Analytics: Regularly review key themes and trends identified by the ER Senior Manager and produce data and analytics alongside providing pro-active solutions and recommendations to leadership on complex issues. Maintain and establish where relevant, key metrics to measure the effectiveness of the ER team and provide reports to key stakeholders on trends and areas for improvement and focus. Support the Senior ER Manager and ER Managers to ensure accurate data capture in the case management system to meet internal and regulatory reporting requirements. Training and Development: Coach and develop the ER Senior Manager and ER team where required, fostering a supportive and developmental culture. Identify ER team training needs and facilitate workshops or training sessions to ensure that the ER team has the necessary skills, knowledge, and behaviours to deliver the best service to the firm. Support the ER Senior Manager in implementing team-building events and a cohesive working environment. Develop and deliver training to business stakeholders on ER matters where relevant. You'll be someone with: Substantial experience of managing complex Employee Relations cases at senior level. Strong technical and current knowledge of employment law and best practice trends. Proven experience in building, developing, and leading a team. High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters. Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership. Experience in developing continuous process improvement and encouraging new ways of working. Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE. Gravitas to influence all seniority stakeholders with strong communication and influencing skills. Experience in a professional services and/or regulated environment is advantageous. Experience using Navex (Ethics point) as a case management system would also be desirable. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Technical Operations Manager Location: London Contract Type: Permanent, Full-Time Package: Competitive Salary + Private Healthcare + Flexible Benefits Be Part of Something Iconic We're offering an exceptional opportunity to take on a senior technical leadership role on one of our most prestigious commercial Accounts. You'll be working on behalf of a globally recognised, industry-defining technology brand whose products and innovations are used by millions every day. As Technical Operations Manager, you'll play a key role in supporting this organisation's Corporate locations - helping to deliver a premium workplace experience that reflects their global brand standards, values, and expectations. The Role In this high-profile position, you will take full accountability for the technical service delivery across the contract, ensuring compliance, safety, and operational excellence. You'll work closely with the client to continuously enhance the workplace environment, support their sustainability and innovation goals, and lead a team of engineers with confidence and clarity. You'll act as the primary technical lead on-site - offering both strategic oversight and hands-on support to ensure smooth operations in a fast-paced, forward-thinking environment. Some of the key deliverables in this role will include: Lead and manage the delivery of all technical services, systems, and infrastructure on-site. Ensure full compliance with all current and emerging legislation - including Building Regulations, CDM, Health & Safety, and environmental standards. Provide hands-on technical assistance and guidance to the engineering team when required. Build and maintain a trusted partnership with the client, focusing on service quality, communication, and continuous improvement. Coach, mentor, and develop your team to ensure a culture of high performance and accountability. Identify and implement opportunities for innovation, efficiency, and enhanced service delivery. What We're Looking For Strong technical and managerial experience within facilities services, ideally in a customer-focused, high-profile environment. Demonstrated experience leading hard FM contracts and engineering teams. A solutions-driven mindset with excellent communication and client relationship skills. Confident leadership with the ability to develop and inspire high-performing teams. Commercial awareness and analytical capability to support sound decision-making and service optimisation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 24, 2025
Full time
Technical Operations Manager Location: London Contract Type: Permanent, Full-Time Package: Competitive Salary + Private Healthcare + Flexible Benefits Be Part of Something Iconic We're offering an exceptional opportunity to take on a senior technical leadership role on one of our most prestigious commercial Accounts. You'll be working on behalf of a globally recognised, industry-defining technology brand whose products and innovations are used by millions every day. As Technical Operations Manager, you'll play a key role in supporting this organisation's Corporate locations - helping to deliver a premium workplace experience that reflects their global brand standards, values, and expectations. The Role In this high-profile position, you will take full accountability for the technical service delivery across the contract, ensuring compliance, safety, and operational excellence. You'll work closely with the client to continuously enhance the workplace environment, support their sustainability and innovation goals, and lead a team of engineers with confidence and clarity. You'll act as the primary technical lead on-site - offering both strategic oversight and hands-on support to ensure smooth operations in a fast-paced, forward-thinking environment. Some of the key deliverables in this role will include: Lead and manage the delivery of all technical services, systems, and infrastructure on-site. Ensure full compliance with all current and emerging legislation - including Building Regulations, CDM, Health & Safety, and environmental standards. Provide hands-on technical assistance and guidance to the engineering team when required. Build and maintain a trusted partnership with the client, focusing on service quality, communication, and continuous improvement. Coach, mentor, and develop your team to ensure a culture of high performance and accountability. Identify and implement opportunities for innovation, efficiency, and enhanced service delivery. What We're Looking For Strong technical and managerial experience within facilities services, ideally in a customer-focused, high-profile environment. Demonstrated experience leading hard FM contracts and engineering teams. A solutions-driven mindset with excellent communication and client relationship skills. Confident leadership with the ability to develop and inspire high-performing teams. Commercial awareness and analytical capability to support sound decision-making and service optimisation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
