Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set unprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. Our client are currently looking to recruit a Dual Registration Children's Care Home Manager to oversee 2 Care Homes based in East London (E11). JOB OUTLINE The aim of the role is: - To be responsible for shaping and delivering the residential homes and managing the team to achieve the same. - To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child. - To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing. - To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES - To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy. - To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice. - To ensure all clinical practices and medication processes within the home are conducted in line with legislation. - To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act. - To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated. - To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities. - To ensure that professional ethics and behaviour are always demonstrated by all staff. - To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home. - Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly. - To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed. - To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget. - To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures. - To support staff to achieve the highest standards of care for all residents. - To assist in the management, appraisal, supervision, and support of all residential staff. - To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance. - To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children's Homes Regulations including Quality Standards 2015, Children Act 1989, The Children's Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS - Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People's Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment. - At least two years' experience relevant to residential care within the last five years. - At least one year of experience supervising and managing professional staff. - Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children's Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS - 31 days holiday (inclusive of bank holidays) - We're rewarding New Starters with a Welcome Bonus! - Relocation package! - Company Car - Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you. - Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation - Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone. - Pension with NEST Pensions - Access to Sage Employee Benefits - 24/7 access to our Employee Assistance Program - 24/7 access to an OnDemand GP Service - Enrolment and funding to required qualification(s)
May 06, 2026
Full time
Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set unprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. Our client are currently looking to recruit a Dual Registration Children's Care Home Manager to oversee 2 Care Homes based in East London (E11). JOB OUTLINE The aim of the role is: - To be responsible for shaping and delivering the residential homes and managing the team to achieve the same. - To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child. - To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing. - To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES - To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy. - To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice. - To ensure all clinical practices and medication processes within the home are conducted in line with legislation. - To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act. - To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated. - To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities. - To ensure that professional ethics and behaviour are always demonstrated by all staff. - To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home. - Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly. - To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed. - To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget. - To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures. - To support staff to achieve the highest standards of care for all residents. - To assist in the management, appraisal, supervision, and support of all residential staff. - To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance. - To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children's Homes Regulations including Quality Standards 2015, Children Act 1989, The Children's Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS - Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People's Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment. - At least two years' experience relevant to residential care within the last five years. - At least one year of experience supervising and managing professional staff. - Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children's Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS - 31 days holiday (inclusive of bank holidays) - We're rewarding New Starters with a Welcome Bonus! - Relocation package! - Company Car - Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you. - Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation - Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone. - Pension with NEST Pensions - Access to Sage Employee Benefits - 24/7 access to our Employee Assistance Program - 24/7 access to an OnDemand GP Service - Enrolment and funding to required qualification(s)
Your new company This is a newly created role within a growing, progressive accountancy firm that is investing heavily in its outsourced finance and advisory offering. The firm supports a broad SME client base and operates with an informal, commercially minded culture - grown-ups doing proper work without unnecessary hierarchy.Centrally located offices, modern working practices, and a leadership team that genuinely wants this hire to shape and grow the service, not just inherit it. Your new role You'll take a senior position within the outsourced finance function, providing strategic financial leadership to owner-managed businesses and SMEs.The role blends hands-on client delivery with higher-level advisory and team leadership. You'll be trusted to work directly with business owners, senior management teams and boards, helping clients make better decisions through clear insight, not jargon.Key elements include: Leading outsourced finance relationships for a portfolio of SME clients Overseeing management accounts, forecasting, budgeting and financial reporting Acting as a trusted advisor, attending regular client meetings to review performance and growth Ensuring compliance across statutory reporting, VAT and UK accounting standards Identifying financial risks and implementing appropriate controls Coaching and developing finance teams (both in-house and outsourced) Collaborating with tax, audit and payroll colleagues to provide joined-up advice What you'll need to succeed Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Experience operating at Senior Manager level (or strong Manager ready to step up) within an outsourcing / business services function A strong track record advising UK SMEs across a range of sectors Commercial mindset with the confidence to challenge and influence clients Proven people leadership experience in a results-driven environment Clear communication skills - able to explain financial insight without over-complication What you'll get in return Salary circa £60,000-£75,000 depending on experience A newly created, progressive role with genuine scope to shape your remit Informal, adult environment - judged on output, not presenteeism Central Guildford location with flexible working patterns considered A firm that is growing and investing, not standing still What you need to do now If you'd like a discreet conversation to understand the firm, culture and longer-term opportunity, apply now or get in touch for more details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 06, 2026
Full time
Your new company This is a newly created role within a growing, progressive accountancy firm that is investing heavily in its outsourced finance and advisory offering. The firm supports a broad SME client base and operates with an informal, commercially minded culture - grown-ups doing proper work without unnecessary hierarchy.Centrally located offices, modern working practices, and a leadership team that genuinely wants this hire to shape and grow the service, not just inherit it. Your new role You'll take a senior position within the outsourced finance function, providing strategic financial leadership to owner-managed businesses and SMEs.The role blends hands-on client delivery with higher-level advisory and team leadership. You'll be trusted to work directly with business owners, senior management teams and boards, helping clients make better decisions through clear insight, not jargon.Key elements include: Leading outsourced finance relationships for a portfolio of SME clients Overseeing management accounts, forecasting, budgeting and financial reporting Acting as a trusted advisor, attending regular client meetings to review performance and growth Ensuring compliance across statutory reporting, VAT and UK accounting standards Identifying financial risks and implementing appropriate controls Coaching and developing finance teams (both in-house and outsourced) Collaborating with tax, audit and payroll colleagues to provide joined-up advice What you'll need to succeed Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Experience operating at Senior Manager level (or strong Manager ready to step up) within an outsourcing / business services function A strong track record advising UK SMEs across a range of sectors Commercial mindset with the confidence to challenge and influence clients Proven people leadership experience in a results-driven environment Clear communication skills - able to explain financial insight without over-complication What you'll get in return Salary circa £60,000-£75,000 depending on experience A newly created, progressive role with genuine scope to shape your remit Informal, adult environment - judged on output, not presenteeism Central Guildford location with flexible working patterns considered A firm that is growing and investing, not standing still What you need to do now If you'd like a discreet conversation to understand the firm, culture and longer-term opportunity, apply now or get in touch for more details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Fusion People Ltd
Newcastle Upon Tyne, Tyne And Wear
Senior Quantity Surveyor - M&E (Mechanical & Electrical) Newcastle (Office & Site Based) 75,000 + Company Car + Benefits A well-established and growing building services contractor is looking to appoint an experienced Senior Quantity Surveyor (M&E) to support the commercial delivery of major mechanical and electrical projects across the North East. This is a fantastic opportunity to join a forward-thinking business delivering complex schemes across sectors such as commercial, healthcare, education, residential, and industrial. You will play a key role in ensuring projects are commercially successful from pre-construction through to final account. The Role As Senior Quantity Surveyor, you will take commercial responsibility for M&E packages on one or more projects, working closely with project managers, engineers, and clients. Key Responsibilities: Managing the commercial aspects of mechanical and electrical packages Procurement of subcontractors and specialist suppliers Preparing and managing valuations, variations, and final accounts Cost reporting, forecasting, and budget control Contract administration under NEC, JCT, or bespoke contracts Identifying and managing commercial risks and opportunities Supporting and mentoring junior commercial team members Liaising with clients and the wider project team to ensure smooth commercial delivery About You You will be a commercially aware Quantity Surveyor with strong experience in building services or M&E environments. Essential: Proven experience as a Quantity Surveyor or Senior Quantity Surveyor within M&E / building services Strong understanding of mechanical and electrical installations Experience managing subcontract packages and cost control on construction projects Good working knowledge of NEC and/or JCT forms of contract Strong negotiation and communication skills Ability to manage multiple workstreams and deadlines Full UK driving licence Desirable: Degree-qualified in Quantity Surveying or Commercial Management Experience working on large or complex M&E projects Professional membership (RICS or similar) or working towards chartership What's on Offer 75,000 salary Company car or car allowance Pension scheme If you're an experienced M&E Quantity Surveyor looking to step into a senior role with more responsibility and long-term progression, this is an excellent opportunity in the Newcastle area. If interested in further details please contact John Baker or Katherine Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 06, 2026
Full time
Senior Quantity Surveyor - M&E (Mechanical & Electrical) Newcastle (Office & Site Based) 75,000 + Company Car + Benefits A well-established and growing building services contractor is looking to appoint an experienced Senior Quantity Surveyor (M&E) to support the commercial delivery of major mechanical and electrical projects across the North East. This is a fantastic opportunity to join a forward-thinking business delivering complex schemes across sectors such as commercial, healthcare, education, residential, and industrial. You will play a key role in ensuring projects are commercially successful from pre-construction through to final account. The Role As Senior Quantity Surveyor, you will take commercial responsibility for M&E packages on one or more projects, working closely with project managers, engineers, and clients. Key Responsibilities: Managing the commercial aspects of mechanical and electrical packages Procurement of subcontractors and specialist suppliers Preparing and managing valuations, variations, and final accounts Cost reporting, forecasting, and budget control Contract administration under NEC, JCT, or bespoke contracts Identifying and managing commercial risks and opportunities Supporting and mentoring junior commercial team members Liaising with clients and the wider project team to ensure smooth commercial delivery About You You will be a commercially aware Quantity Surveyor with strong experience in building services or M&E environments. Essential: Proven experience as a Quantity Surveyor or Senior Quantity Surveyor within M&E / building services Strong understanding of mechanical and electrical installations Experience managing subcontract packages and cost control on construction projects Good working knowledge of NEC and/or JCT forms of contract Strong negotiation and communication skills Ability to manage multiple workstreams and deadlines Full UK driving licence Desirable: Degree-qualified in Quantity Surveying or Commercial Management Experience working on large or complex M&E projects Professional membership (RICS or similar) or working towards chartership What's on Offer 75,000 salary Company car or car allowance Pension scheme If you're an experienced M&E Quantity Surveyor looking to step into a senior role with more responsibility and long-term progression, this is an excellent opportunity in the Newcastle area. If interested in further details please contact John Baker or Katherine Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
NXTGEN is delighted to be working with a highly respected and growing regional Accountancy practice to recruit an Audit Assistant Manager into their expanding audit team in Ipswich. This is a brand-new Audit Assistant Manager opportunity within a firm that is experiencing an exciting period of growth. The business offers the perfect blend of a local, people-focused culture, alongside the infrastructure, systems, and resources of a larger organisation. As the Audit Assistant Manager you'll benefit from modern technology, strong technical support, and a collaborative working environment, without losing that approachable and down-to-earth feel. This is an excellent opportunity for either a fully or newly qualified Audit professional who is looking to take the next step in their career, with real scope to develop, lead, and make an impact. As the new Audit Assistant Manager you will play a key role in delivering high-quality audit services across a varied client portfolio, including owner-managed businesses, charities, and education sector organisations. Alongside managing your own workload, you'll also support and develop junior team members, helping to drive standards and contribute to the continued growth of the audit function. What you'll be doing Leading and delivering audit assignments from planning through to completion Managing audit teams on site, and planning audit work in advance, ensuring risks are appropriately addressed Allocating work within the audit team and supporting effective delivery of assignments Reviewing audit work completed by junior team members, providing clear feedback and support Drafting individual and consolidated financial statements Building and maintaining strong relationships with clients and key stakeholders Supporting the development and training of junior staff through on-the-job coaching What we're looking for Fully qualified ACA or ACCA Strong experience working within an audit-focused practice environment Proven ability to manage audits from planning through to completion Strong leadership and mentoring skills Full UK driving licence with access to own transport Some of what's on offer A competitive salary plus other financial bonus' Flexible and hybrid working not a set structure 28 days holiday plus bank holidays + you can buy more Strong focus on learning, development, and career progression Health and wellbeing support Regular social and team events If you're looking for a role where you can step up, take ownership, and develop within a supportive and forward-thinking environment, please get in touch with Annie to find out more. Salary is dependant on experience.
May 06, 2026
Full time
NXTGEN is delighted to be working with a highly respected and growing regional Accountancy practice to recruit an Audit Assistant Manager into their expanding audit team in Ipswich. This is a brand-new Audit Assistant Manager opportunity within a firm that is experiencing an exciting period of growth. The business offers the perfect blend of a local, people-focused culture, alongside the infrastructure, systems, and resources of a larger organisation. As the Audit Assistant Manager you'll benefit from modern technology, strong technical support, and a collaborative working environment, without losing that approachable and down-to-earth feel. This is an excellent opportunity for either a fully or newly qualified Audit professional who is looking to take the next step in their career, with real scope to develop, lead, and make an impact. As the new Audit Assistant Manager you will play a key role in delivering high-quality audit services across a varied client portfolio, including owner-managed businesses, charities, and education sector organisations. Alongside managing your own workload, you'll also support and develop junior team members, helping to drive standards and contribute to the continued growth of the audit function. What you'll be doing Leading and delivering audit assignments from planning through to completion Managing audit teams on site, and planning audit work in advance, ensuring risks are appropriately addressed Allocating work within the audit team and supporting effective delivery of assignments Reviewing audit work completed by junior team members, providing clear feedback and support Drafting individual and consolidated financial statements Building and maintaining strong relationships with clients and key stakeholders Supporting the development and training of junior staff through on-the-job coaching What we're looking for Fully qualified ACA or ACCA Strong experience working within an audit-focused practice environment Proven ability to manage audits from planning through to completion Strong leadership and mentoring skills Full UK driving licence with access to own transport Some of what's on offer A competitive salary plus other financial bonus' Flexible and hybrid working not a set structure 28 days holiday plus bank holidays + you can buy more Strong focus on learning, development, and career progression Health and wellbeing support Regular social and team events If you're looking for a role where you can step up, take ownership, and develop within a supportive and forward-thinking environment, please get in touch with Annie to find out more. Salary is dependant on experience.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in: Cross border M&A transactions Tax planning Transfer pricing US Tax Consulting and more Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We're looking for someone with: US Certified Public Accountant (CPA) or equivalent Demonstrable US tax knowledge Strong collaboration skills: Able to guide and supervise less experienced colleagues Project management experience Client facing skills Strong communication skills, written and verbal, with the ability to adapt style as appropriate An understanding of quality control procedures You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in: Cross border M&A transactions Tax planning Transfer pricing US Tax Consulting and more Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We're looking for someone with: US Certified Public Accountant (CPA) or equivalent Demonstrable US tax knowledge Strong collaboration skills: Able to guide and supervise less experienced colleagues Project management experience Client facing skills Strong communication skills, written and verbal, with the ability to adapt style as appropriate An understanding of quality control procedures You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Project Manager Plymouth Permanent Position Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an opportunity for a mechanical Project Manager to join our team based in Plymouth. In this role you will control the overall operational delivery of a project (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole lifecycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships This is a permanent staff position with NG Bailey, and due to the nature of work being undertaken the successful candidate will need to go through the security clearance process. Because of this we are only able to accept applications from British nationals, who ideally have not worked outside the UK in the last 5 years. What we're looking for : Ensure that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Manage pre-commencement activities in conjunction with the Pre-construction Manager Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements: To be successful in this role you will have demonstrable mechanical building services experience in a construction environment, with previous experience in a similar role. Industry recognised trade or professional qualification / Apprenticeship in mechanical discipline Obtaining security clearance Specific experience of working on high value projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme option (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 06, 2026
Full time
Project Manager Plymouth Permanent Position Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an opportunity for a mechanical Project Manager to join our team based in Plymouth. In this role you will control the overall operational delivery of a project (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole lifecycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships This is a permanent staff position with NG Bailey, and due to the nature of work being undertaken the successful candidate will need to go through the security clearance process. Because of this we are only able to accept applications from British nationals, who ideally have not worked outside the UK in the last 5 years. What we're looking for : Ensure that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Manage pre-commencement activities in conjunction with the Pre-construction Manager Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements: To be successful in this role you will have demonstrable mechanical building services experience in a construction environment, with previous experience in a similar role. Industry recognised trade or professional qualification / Apprenticeship in mechanical discipline Obtaining security clearance Specific experience of working on high value projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme option (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Overview Team LeaderAs a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like its yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £27,700 per annual 40 hours per week Annual bonus up to £3,445pa Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us Were Moto, were the future of motorway rest stops and we want you to be part of that future. A role at the UKs largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples journeys through life for nearly 60 years. We dont just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, were also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but dont just take our word for it, weve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
May 06, 2026
Full time
Overview Team LeaderAs a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like its yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £27,700 per annual 40 hours per week Annual bonus up to £3,445pa Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us Were Moto, were the future of motorway rest stops and we want you to be part of that future. A role at the UKs largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples journeys through life for nearly 60 years. We dont just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, were also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but dont just take our word for it, weve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
At Forvis Mazars , we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: Our Public Sector Audit team plays a key role in strengthening public accountability by delivering independent audits to local authorities, central government departments, NHS bodies, and other publicly funded organisations. With a strong national presence and a growing public audit portfolio, we support entities that shape society and deliver vital services. You'll work with purpose-driven clients, contribute to public trust, and be part of a team that values collaboration, inclusion, and high-quality outcomes. Your development will be supported every step of the way as you grow your expertise in a sector that truly matters. What You'll Do: Lead Audits - Take ownership of audits for local government, NHS, and central bodies, delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing publicly funded bodies such as local authorities, central government departments, NHS trusts, and other government-aligned organisations. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of UK GAAP (FRS 102), IFRS, and the Companies Act. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Newcastle Office - Located in Bank Chambers, 26 Mosley Street, Newcastle, NE1 1DF. A short distance from Central Station and Metro links. Situated in the historic heart of the city, with easy access to shops, restaurants and the Quayside. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
May 06, 2026
Full time
At Forvis Mazars , we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: Our Public Sector Audit team plays a key role in strengthening public accountability by delivering independent audits to local authorities, central government departments, NHS bodies, and other publicly funded organisations. With a strong national presence and a growing public audit portfolio, we support entities that shape society and deliver vital services. You'll work with purpose-driven clients, contribute to public trust, and be part of a team that values collaboration, inclusion, and high-quality outcomes. Your development will be supported every step of the way as you grow your expertise in a sector that truly matters. What You'll Do: Lead Audits - Take ownership of audits for local government, NHS, and central bodies, delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing publicly funded bodies such as local authorities, central government departments, NHS trusts, and other government-aligned organisations. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of UK GAAP (FRS 102), IFRS, and the Companies Act. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Newcastle Office - Located in Bank Chambers, 26 Mosley Street, Newcastle, NE1 1DF. A short distance from Central Station and Metro links. Situated in the historic heart of the city, with easy access to shops, restaurants and the Quayside. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Salary - Competitive depending on experience Hours - Monday to Friday, 37.5 hours per week with flexi hours & hybrid working Holiday - 22 days annual leave (excluding bank holidays) increasing after 5 years' service by one day per year (up to a maximum of 25 days) About the Tax Senior role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We have an exciting opportunity for a Tax Senior to join our team in the Letchworth office! As a Tax Senior, you will utilise your strong UK tax knowledge while working closely with managers, partners and clients to deliver high-quality tax services and you will provide support on advisory projects, including tax planning and structuring. We are looking for candidates who are currently studying ATT or CTA, or recently qualified, and have a minimum of 2 years experience in corporate tax or mixed tax within a practice environment. Key responsibilities of a Tax Senior will include: review of corporate tax computations and returns supporting on advisory projects, including tax planning and structuring liaising directly with clients, responding to queries, and building strong relationships working closely with managers and partners to deliver high-quality tax services keeping up to date with relevant tax legislation and developments About you We are looking for candidates with the following skills and experience: experience in corporate tax or mixed tax within a practice environment currently studying ATT or CTA, or recently qualified strong UK tax knowledge with good technical capability ability to manage deadlines and a varied workload confident communicator, with a professional and client-focused approach good organisational skills and attention to detail Full benefits available for the Tax Senior pension scheme group life assurance - 4x salary salary sacrifice PMI scheme - eligibility to enter following successful completion of probationary period additional holiday - your birthday off and religious holiday exchange option xmas shut down (included as part of holiday allowance) flexible hours & hybrid working between office and home volunteering opportunities - 7.5 hours to use each year to support local charities or community social functions and events regular training and development & career prosperity programme access to our employee benefits portal - GP and prescription services, cashback and vouchers on everyday purchases employee assistance programme annual flu immunisation and health check free eye check family friendly polices employee referral bonus - we're always looking for talented individuals to join our team incentive payments for introducing new clients and new colleagues lottery & lottery bonus ball - via salary sacrifice About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship
May 05, 2026
Full time
Salary - Competitive depending on experience Hours - Monday to Friday, 37.5 hours per week with flexi hours & hybrid working Holiday - 22 days annual leave (excluding bank holidays) increasing after 5 years' service by one day per year (up to a maximum of 25 days) About the Tax Senior role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We have an exciting opportunity for a Tax Senior to join our team in the Letchworth office! As a Tax Senior, you will utilise your strong UK tax knowledge while working closely with managers, partners and clients to deliver high-quality tax services and you will provide support on advisory projects, including tax planning and structuring. We are looking for candidates who are currently studying ATT or CTA, or recently qualified, and have a minimum of 2 years experience in corporate tax or mixed tax within a practice environment. Key responsibilities of a Tax Senior will include: review of corporate tax computations and returns supporting on advisory projects, including tax planning and structuring liaising directly with clients, responding to queries, and building strong relationships working closely with managers and partners to deliver high-quality tax services keeping up to date with relevant tax legislation and developments About you We are looking for candidates with the following skills and experience: experience in corporate tax or mixed tax within a practice environment currently studying ATT or CTA, or recently qualified strong UK tax knowledge with good technical capability ability to manage deadlines and a varied workload confident communicator, with a professional and client-focused approach good organisational skills and attention to detail Full benefits available for the Tax Senior pension scheme group life assurance - 4x salary salary sacrifice PMI scheme - eligibility to enter following successful completion of probationary period additional holiday - your birthday off and religious holiday exchange option xmas shut down (included as part of holiday allowance) flexible hours & hybrid working between office and home volunteering opportunities - 7.5 hours to use each year to support local charities or community social functions and events regular training and development & career prosperity programme access to our employee benefits portal - GP and prescription services, cashback and vouchers on everyday purchases employee assistance programme annual flu immunisation and health check free eye check family friendly polices employee referral bonus - we're always looking for talented individuals to join our team incentive payments for introducing new clients and new colleagues lottery & lottery bonus ball - via salary sacrifice About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship
Do you come from the Beauty industry, travel agency , recruitment, estate agency or Flight attendant world. Are you in house lettings and love property but want a change? Do you have amazing Customer Service and face to face people skills and want an opportunity to work for an amazing, well established property company Are you a confident, enthusiastic person with the ability to sell and open doors if so read on. This is an Exciting opportunity for a Client Services Manager . Monday to Friday 8.30- 5 30k- 32k The successful candidate will play an integral role promoting this company based in Aztec, Bristol This is a key role in enhancing sales and ultimate financial performance of the centre Reporting to the Directorship, the candidate will demonstrate excellent administrative, organisational and communication skills, be confident, show attention to detail, enthusiasm, adaptability, ability to multi-task and work under pressure, is highly motivated and proactive with a desire to contribute to the company more widely and a commitment to client/customer service. The ability to be a team player will be vital. Job Role: To be accountable for the financial and operational performance of the centre. To attract new clients and ensure the retention of existing clients with a view to maximising revenues Overall management, control and accountability for the financial and commercial performance of the centre. Management of financial procedures. Provision of exceptional customer service whilst ensuring operational efficiency's. Sales & Marketing Develop and maintain contact and relationship with Brokers and Commercial Agents and provide feedback on introductions. Promote available space in the centre on pre-agreed commercial terms. Achieve target sales to grow and maintain centre occupancy levels. Manage licence agreement renewals to maintain centre occupancy levels and grow revenues. Develop corporate account contacts with key local occupiers in order to benefit from potential special projects, overspill or other possible short term expansion requirements To maximise revenue from various products available within the Centre. Network with influencers, public sector, and inward investment bodies and target potential customers. To assist in preparing marketing collateral suitable for the centre. Identify, recommend and implement local marketing initiatives. Enquiry handling, viewings, contract negotiations and completions. Creative and professional use of social media Develop promotional campaigns for the business centre and its facilities. Financial Provide Financial Management Information to include monthly billing, revenue collection and financial reporting using Twiin software (training provided). Manage the business centre in line with agreed annual budget to achieve the target financial returns. Effectively monitor and manage aged debtors. Demonstrate a good understanding of profit and loss reports and managing costs. Recommend and implement potential areas where additional revenue can be generated. Present lettings and additional service revenue plans as required. Benefits 25 days plus bank hols pension health care Life assurance This is permanent position
May 05, 2026
Full time
Do you come from the Beauty industry, travel agency , recruitment, estate agency or Flight attendant world. Are you in house lettings and love property but want a change? Do you have amazing Customer Service and face to face people skills and want an opportunity to work for an amazing, well established property company Are you a confident, enthusiastic person with the ability to sell and open doors if so read on. This is an Exciting opportunity for a Client Services Manager . Monday to Friday 8.30- 5 30k- 32k The successful candidate will play an integral role promoting this company based in Aztec, Bristol This is a key role in enhancing sales and ultimate financial performance of the centre Reporting to the Directorship, the candidate will demonstrate excellent administrative, organisational and communication skills, be confident, show attention to detail, enthusiasm, adaptability, ability to multi-task and work under pressure, is highly motivated and proactive with a desire to contribute to the company more widely and a commitment to client/customer service. The ability to be a team player will be vital. Job Role: To be accountable for the financial and operational performance of the centre. To attract new clients and ensure the retention of existing clients with a view to maximising revenues Overall management, control and accountability for the financial and commercial performance of the centre. Management of financial procedures. Provision of exceptional customer service whilst ensuring operational efficiency's. Sales & Marketing Develop and maintain contact and relationship with Brokers and Commercial Agents and provide feedback on introductions. Promote available space in the centre on pre-agreed commercial terms. Achieve target sales to grow and maintain centre occupancy levels. Manage licence agreement renewals to maintain centre occupancy levels and grow revenues. Develop corporate account contacts with key local occupiers in order to benefit from potential special projects, overspill or other possible short term expansion requirements To maximise revenue from various products available within the Centre. Network with influencers, public sector, and inward investment bodies and target potential customers. To assist in preparing marketing collateral suitable for the centre. Identify, recommend and implement local marketing initiatives. Enquiry handling, viewings, contract negotiations and completions. Creative and professional use of social media Develop promotional campaigns for the business centre and its facilities. Financial Provide Financial Management Information to include monthly billing, revenue collection and financial reporting using Twiin software (training provided). Manage the business centre in line with agreed annual budget to achieve the target financial returns. Effectively monitor and manage aged debtors. Demonstrate a good understanding of profit and loss reports and managing costs. Recommend and implement potential areas where additional revenue can be generated. Present lettings and additional service revenue plans as required. Benefits 25 days plus bank hols pension health care Life assurance This is permanent position
Account Manager / Sales Executive A fantastic opportunity for a target-driven Account Manager / Sales Executive to manage client accounts, deliver B2B sales growth, and maximise revenue through outbound telesales, account management, and customer relationship management. If you've also worked in the following roles, we'd also like to hear from you: Client Relationship Manager, Account Executive, Inside Sales Executive, Business Development Executive, Sales Development Representative, Telesales Executive, Telesales Advisor SALARY: £29,293 OTE (Includes a Basic Salary of £25,293 per annum) + Benefits (see below) LOCATION: Remote Work From Home (Candidates Must be UK based) JOB TYPE: Full-Time, Temporary (Maternity Cover) WORKING HOURS: Monday - Thursday: 08:45 - 17:30, Friday: 08:45 - 16:15 JOB OVERVIEW We have a fantastic new job opportunity for an Account Manager / Sales Executive to join a fast-paced, target-driven sales team, managing an established portfolio of B2B customers within a premium product environment. As an Account Manager / Sales Executive you will focus on outbound sales, account management, and client retention, using telesales techniques and relationship management skills to grow revenue and maximise customer value. The Account Manager / Sales Executive will use CRM systems, sales data, and performance insights to identify cross-selling opportunities, improve rate of sale, and deliver commercially focused customer conversations. This role is ideal for someone with experience in telesales, inside sales, or account management who thrives in a high-volume, KPI-driven environment and enjoys building long-term client relationships. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They're People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Account Manager / Sales Executive include: Account Management: Manage a portfolio of existing B2B customer accounts to drive retention and repeat business Outbound Sales Calls: Conduct high-volume outbound telesales activity to engage customers and increase sales Business Development: Identify and convert cross-selling and upselling opportunities across product ranges Customer Relationships: Build and maintain strong client relationships through regular contact and follow-ups Sales Performance: Achieve and exceed sales targets, KPIs, and revenue objectives CRM & Data Management: Accurately maintain customer data, sales activity, and pipeline within CRM systems Data-Driven Selling: Use sales reports and performance metrics such as rate of sale to inform conversations Collaboration: Work closely with internal sales teams to align with regional activity and strategy Customer Service: Handle inbound enquiries and provide a professional, solutions-focused service Brand Representation: Promote a premium brand image in all customer interactions CANDIDATE REQUIREMENTS Previous experience in account management, telesales, inside sales, or B2B sales Proven experience of outbound calling, lead generation, or sales pipeline management Strong communication, negotiation, and relationship management skills Ability to work in a fast-paced, target-driven sales environment Experience using CRM systems and maintaining accurate customer records Commercial awareness with the ability to identify sales opportunities Confident handling objections and closing sales over the phone Strong organisational skills with the ability to prioritise workload Good IT skills including Microsoft Office and database systems Self-motivated with a proactive approach to achieving targets BENEFITS Paid bank holidays plus one additional day in lieu Hybrid working model with office-based training Ongoing training and development opportunities Company pension scheme Wellbeing support and confidential counselling services LinkedIn Learning access and professional certifications Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-T14633 Full-Time, Temporary Contract Jobs, Careers and Vacancies. Find a new job and work Remotely from Home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 05, 2026
Seasonal
Account Manager / Sales Executive A fantastic opportunity for a target-driven Account Manager / Sales Executive to manage client accounts, deliver B2B sales growth, and maximise revenue through outbound telesales, account management, and customer relationship management. If you've also worked in the following roles, we'd also like to hear from you: Client Relationship Manager, Account Executive, Inside Sales Executive, Business Development Executive, Sales Development Representative, Telesales Executive, Telesales Advisor SALARY: £29,293 OTE (Includes a Basic Salary of £25,293 per annum) + Benefits (see below) LOCATION: Remote Work From Home (Candidates Must be UK based) JOB TYPE: Full-Time, Temporary (Maternity Cover) WORKING HOURS: Monday - Thursday: 08:45 - 17:30, Friday: 08:45 - 16:15 JOB OVERVIEW We have a fantastic new job opportunity for an Account Manager / Sales Executive to join a fast-paced, target-driven sales team, managing an established portfolio of B2B customers within a premium product environment. As an Account Manager / Sales Executive you will focus on outbound sales, account management, and client retention, using telesales techniques and relationship management skills to grow revenue and maximise customer value. The Account Manager / Sales Executive will use CRM systems, sales data, and performance insights to identify cross-selling opportunities, improve rate of sale, and deliver commercially focused customer conversations. This role is ideal for someone with experience in telesales, inside sales, or account management who thrives in a high-volume, KPI-driven environment and enjoys building long-term client relationships. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They're People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Account Manager / Sales Executive include: Account Management: Manage a portfolio of existing B2B customer accounts to drive retention and repeat business Outbound Sales Calls: Conduct high-volume outbound telesales activity to engage customers and increase sales Business Development: Identify and convert cross-selling and upselling opportunities across product ranges Customer Relationships: Build and maintain strong client relationships through regular contact and follow-ups Sales Performance: Achieve and exceed sales targets, KPIs, and revenue objectives CRM & Data Management: Accurately maintain customer data, sales activity, and pipeline within CRM systems Data-Driven Selling: Use sales reports and performance metrics such as rate of sale to inform conversations Collaboration: Work closely with internal sales teams to align with regional activity and strategy Customer Service: Handle inbound enquiries and provide a professional, solutions-focused service Brand Representation: Promote a premium brand image in all customer interactions CANDIDATE REQUIREMENTS Previous experience in account management, telesales, inside sales, or B2B sales Proven experience of outbound calling, lead generation, or sales pipeline management Strong communication, negotiation, and relationship management skills Ability to work in a fast-paced, target-driven sales environment Experience using CRM systems and maintaining accurate customer records Commercial awareness with the ability to identify sales opportunities Confident handling objections and closing sales over the phone Strong organisational skills with the ability to prioritise workload Good IT skills including Microsoft Office and database systems Self-motivated with a proactive approach to achieving targets BENEFITS Paid bank holidays plus one additional day in lieu Hybrid working model with office-based training Ongoing training and development opportunities Company pension scheme Wellbeing support and confidential counselling services LinkedIn Learning access and professional certifications Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-T14633 Full-Time, Temporary Contract Jobs, Careers and Vacancies. Find a new job and work Remotely from Home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
JOB TITLE: Community Support Worker RESPONSIBLE TO: Community and Families Manager HOURS OF WORK: Part-time 28hours (evening and weekend work will be required) LOCATION: Hybrid in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable) DURATION: Fixed term 24 months (with potential for extension, funding allowing) SALARY / GRADE:Grade 3 / £24479 per annum fte pro-rata KEY WORKING RELATIONSHIPS • Community and Families Manager • Head of Community Services and communities team • Adoption UK Scotland and Kinship service colleagues • The Adoption and Kinship Community in Scotland • Local Authorities and external commissioners PURPOSE OF THE ROLE • To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. • To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability. • Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. • To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting. • To be part of the wider communities within Adoption UK Scotland, working across teams and services. • Work collaboratively with colleagues across all services areas of Adoption UK MAIN DUTIES AND RESPONSIBILITIES • Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults. • Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes. • Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups • Attending events to promote the wider work of AUK Scotland at conferences or support groups • To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes • To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate. • To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. • To work alongside Adoption UK colleagues to develop and improve resources and services for our communities. Criteria EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential) Experience of engagement and direct work with families and/or young people (Essential) Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential) Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable) Skills and abilities Report writing and record keeping (Essential) Excellent communication skills, both written and verbal (Essential) Ability to build and maintain relationships (Essential) The ability to use Microsoft Office (Word, Excel, Outlook) (Essential) Accountability Liaise with colleagues to share updates and information Report to supervisor and relevant managers and external commissioners on activities Behaviours Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders. Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times. Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery Contributes to an open and honest culture Encourages challenge and creativity, transparency and consistency. Leads by example. Offers outstanding service to members. Promotes cross functional team working, sharing skills and knowledge Communicates clearly, seeking clarity when unclear and valuing the opinion of others. Valuing the opinion of other. Treating colleagues and other stakeholders with respect. Takes pride in own development, committed to achieving high standards and agreed objectives
May 05, 2026
Full time
JOB TITLE: Community Support Worker RESPONSIBLE TO: Community and Families Manager HOURS OF WORK: Part-time 28hours (evening and weekend work will be required) LOCATION: Hybrid in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable) DURATION: Fixed term 24 months (with potential for extension, funding allowing) SALARY / GRADE:Grade 3 / £24479 per annum fte pro-rata KEY WORKING RELATIONSHIPS • Community and Families Manager • Head of Community Services and communities team • Adoption UK Scotland and Kinship service colleagues • The Adoption and Kinship Community in Scotland • Local Authorities and external commissioners PURPOSE OF THE ROLE • To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. • To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability. • Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. • To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting. • To be part of the wider communities within Adoption UK Scotland, working across teams and services. • Work collaboratively with colleagues across all services areas of Adoption UK MAIN DUTIES AND RESPONSIBILITIES • Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults. • Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes. • Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups • Attending events to promote the wider work of AUK Scotland at conferences or support groups • To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes • To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate. • To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. • To work alongside Adoption UK colleagues to develop and improve resources and services for our communities. Criteria EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential) Experience of engagement and direct work with families and/or young people (Essential) Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential) Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable) Skills and abilities Report writing and record keeping (Essential) Excellent communication skills, both written and verbal (Essential) Ability to build and maintain relationships (Essential) The ability to use Microsoft Office (Word, Excel, Outlook) (Essential) Accountability Liaise with colleagues to share updates and information Report to supervisor and relevant managers and external commissioners on activities Behaviours Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders. Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times. Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery Contributes to an open and honest culture Encourages challenge and creativity, transparency and consistency. Leads by example. Offers outstanding service to members. Promotes cross functional team working, sharing skills and knowledge Communicates clearly, seeking clarity when unclear and valuing the opinion of others. Valuing the opinion of other. Treating colleagues and other stakeholders with respect. Takes pride in own development, committed to achieving high standards and agreed objectives
Commercial Manager Canary Wharf Permanent NG Bailey are currently searching for a Commercial Manager to join our team, working on Europe's largest and most technologically advanced life sciences facility. Responsibilities Lead and manage the commercial function across multiple projects, ensuring strong commercial performance from tender through to completion. Ensure that our safety-first message is visible and embedded across all project activities, in line with company Health & Safety standards. Take ownership of contract terms (including JCT), identifying and managing commercial risks and opportunities to protect and enhance project performance. Develop, manage and maintain accurate project Risk and Opportunity schedules, ensuring mitigation plans are implemented and clearly reported. Provide leadership and direction to the commercial team, supporting development and driving high performance. Build and maintain strong relationships with clients, suppliers and key stakeholders, leading negotiations on contract terms, valuations and final accounts. Support business planning, budgeting and contract reviews, ensuring accurate forecasting of costs and values. Oversee the preparation and submission of applications for payment, ensuring cash flow is maximised and aligned with contractual terms. Ensure robust commercial governance, including contract administration, record keeping and compliance with company procedures. Manage subcontractor accounts and commercial performance, ensuring alignment with contract obligations and company standards. Monitor project performance and provide accurate, timely commercial reporting to senior stakeholders. Requirements Proven experience in a Commercial Manager or Senior Quantity Surveyor role within an MEP (Mechanical, Electrical & Public Health) environment. Strong working knowledge of JCT forms of contract is essential. Demonstrable experience managing the commercial performance of multiple projects. Experience leading and developing commercial teams. Strong background in risk management, subcontract management and financial control. Degree/HNC qualification (or equivalent) and/or significant relevant experience. Role Structure This role reports into a Senior Commercial Manager and forms part of a wider commercial team on site. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7/365 Employee Assistance Programme to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible benefits London Travel Allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 05, 2026
Full time
Commercial Manager Canary Wharf Permanent NG Bailey are currently searching for a Commercial Manager to join our team, working on Europe's largest and most technologically advanced life sciences facility. Responsibilities Lead and manage the commercial function across multiple projects, ensuring strong commercial performance from tender through to completion. Ensure that our safety-first message is visible and embedded across all project activities, in line with company Health & Safety standards. Take ownership of contract terms (including JCT), identifying and managing commercial risks and opportunities to protect and enhance project performance. Develop, manage and maintain accurate project Risk and Opportunity schedules, ensuring mitigation plans are implemented and clearly reported. Provide leadership and direction to the commercial team, supporting development and driving high performance. Build and maintain strong relationships with clients, suppliers and key stakeholders, leading negotiations on contract terms, valuations and final accounts. Support business planning, budgeting and contract reviews, ensuring accurate forecasting of costs and values. Oversee the preparation and submission of applications for payment, ensuring cash flow is maximised and aligned with contractual terms. Ensure robust commercial governance, including contract administration, record keeping and compliance with company procedures. Manage subcontractor accounts and commercial performance, ensuring alignment with contract obligations and company standards. Monitor project performance and provide accurate, timely commercial reporting to senior stakeholders. Requirements Proven experience in a Commercial Manager or Senior Quantity Surveyor role within an MEP (Mechanical, Electrical & Public Health) environment. Strong working knowledge of JCT forms of contract is essential. Demonstrable experience managing the commercial performance of multiple projects. Experience leading and developing commercial teams. Strong background in risk management, subcontract management and financial control. Degree/HNC qualification (or equivalent) and/or significant relevant experience. Role Structure This role reports into a Senior Commercial Manager and forms part of a wider commercial team on site. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7/365 Employee Assistance Programme to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible benefits London Travel Allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
May 05, 2026
Full time
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
About the Role: As a CBRE WHS, Risk and Compliance Sr. Manager, you will be responsible for managing the implementation and continuous improvement of the account's compliance, risk, assurance, and Work Health & Safety (WHS) programs for both the AMS and EMEA regions. The role balances business enablement with robust risk and compliance oversight, providing leadership across regulatory compliance, risk identification, incident prevention, and assurance activities. What You'll Do: Establish and lead strategic WHS, risk and compliance objectives across the business, ensuring alignment with CBRE, client, and regulatory requirements. Promote a positive and proactive culture to influence stakeholders, and to ensure compliance. Implement, and review playbooks, and procedures. Ensure WHS and risk initiatives drive program consistency and efficiency. Manage initiatives to meet regulatory, legal, and compliance requirements. Track operational and safety risks. Develop and manage complex strategic risk management strategies to avoid potential incidents. Manage and continuously improve corporate compliance, WHS, risk management, and assurance programs. Identify, assess, and evaluate risk across business operations, advising leadership on exposure and mitigation strategies. Coordinate and conduct high-level compliance and incident investigations; draft investigation reports, corrective actions, and share findings with senior leadership. Direct program assessments, assurance audits, and compliance reviews; approve audit frameworks, calendars, and resourcing. Oversee WHS governance including incident management, investigations, legal registers, and legislative change management. Ensure risk, issues, incidents, audits, and actions are accurately captured and maintained within risk management systems as the single source of truth. Monitor supplier, vendor, and contractor compliance including pre-qualification and access management systems. Lead risk and WHS education, training programs, and capability uplift initiatives across leadership and operational teams. Deliver regular risk, compliance, assurance, and WHS reporting, including leading and lagging indicators and governance insights. Serve as subject matter expert and provide WHS, compliance and risk advisory support across the business and to executive stakeholders. Act as primary liaison for internal and external audits, regulators, and assurance partners. Support business continuity, crisis management, emergency preparedness, and change initiatives. Lead in region client communication and relationship for both Risk and WHS, Lead by example and role model behaviours aligned with CBRE RISE values. What You'll Need: Compliance, Risk, Safety, Engineering, or related discipline preferred; equivalent experience considered. A Bachelor's degree or equivalent in Safety and/or Risk 8-10+ years of senior experience in compliance, risk management, assurance, or WHS within complex, regulated, and multi-regional environments. Strong knowledge of regulatory compliance, audit practices, and risk management frameworks. Experience leading investigations, audits, and corrective action programs. Demonstrated leadership capability with experience working in a matrix environment, Ability to communicate sensitive, complex information and influence stakeholders at all levels. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. Strong analytical, organisational, and problem-solving skills with a systems-thinking mindset. Knowledge of WHS legislation, incident management, and safety management systems. Auditor qualifications (ISO 45001 / 14001 / 9001) and incident investigation training desirable. Advanced proficiency in Microsoft Office applications and compliance or risk management systems. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 05, 2026
Full time
About the Role: As a CBRE WHS, Risk and Compliance Sr. Manager, you will be responsible for managing the implementation and continuous improvement of the account's compliance, risk, assurance, and Work Health & Safety (WHS) programs for both the AMS and EMEA regions. The role balances business enablement with robust risk and compliance oversight, providing leadership across regulatory compliance, risk identification, incident prevention, and assurance activities. What You'll Do: Establish and lead strategic WHS, risk and compliance objectives across the business, ensuring alignment with CBRE, client, and regulatory requirements. Promote a positive and proactive culture to influence stakeholders, and to ensure compliance. Implement, and review playbooks, and procedures. Ensure WHS and risk initiatives drive program consistency and efficiency. Manage initiatives to meet regulatory, legal, and compliance requirements. Track operational and safety risks. Develop and manage complex strategic risk management strategies to avoid potential incidents. Manage and continuously improve corporate compliance, WHS, risk management, and assurance programs. Identify, assess, and evaluate risk across business operations, advising leadership on exposure and mitigation strategies. Coordinate and conduct high-level compliance and incident investigations; draft investigation reports, corrective actions, and share findings with senior leadership. Direct program assessments, assurance audits, and compliance reviews; approve audit frameworks, calendars, and resourcing. Oversee WHS governance including incident management, investigations, legal registers, and legislative change management. Ensure risk, issues, incidents, audits, and actions are accurately captured and maintained within risk management systems as the single source of truth. Monitor supplier, vendor, and contractor compliance including pre-qualification and access management systems. Lead risk and WHS education, training programs, and capability uplift initiatives across leadership and operational teams. Deliver regular risk, compliance, assurance, and WHS reporting, including leading and lagging indicators and governance insights. Serve as subject matter expert and provide WHS, compliance and risk advisory support across the business and to executive stakeholders. Act as primary liaison for internal and external audits, regulators, and assurance partners. Support business continuity, crisis management, emergency preparedness, and change initiatives. Lead in region client communication and relationship for both Risk and WHS, Lead by example and role model behaviours aligned with CBRE RISE values. What You'll Need: Compliance, Risk, Safety, Engineering, or related discipline preferred; equivalent experience considered. A Bachelor's degree or equivalent in Safety and/or Risk 8-10+ years of senior experience in compliance, risk management, assurance, or WHS within complex, regulated, and multi-regional environments. Strong knowledge of regulatory compliance, audit practices, and risk management frameworks. Experience leading investigations, audits, and corrective action programs. Demonstrated leadership capability with experience working in a matrix environment, Ability to communicate sensitive, complex information and influence stakeholders at all levels. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. Strong analytical, organisational, and problem-solving skills with a systems-thinking mindset. Knowledge of WHS legislation, incident management, and safety management systems. Auditor qualifications (ISO 45001 / 14001 / 9001) and incident investigation training desirable. Advanced proficiency in Microsoft Office applications and compliance or risk management systems. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 05, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
Strategic Finance Manager - Projects 65,022 - 75,728 Permanent, Full-time Bradford (Hybrid Working) Strategic Finance Manager - Projects opportunity to join an evolving public sector organisation in Bradford. Our client is looking for a Strategic Finance Manager - Projects to advise on major special projects, corporate and capital initiatives. This role will work closely with the Assistant Director of Finance to provide leadership and proactive and creative advice whilst contributing towards progressive management and improvement in all the organisation's services. Key responsibilities of the Strategic Finance Manager - Projects: Provide expert financial advice on major projects, corporate initiatives, and capital programmes. Apply professional judgement on complex technical accounting matters, ensuring compliance with policies and procedures. Lead and manage a professional finance team to deliver high-quality financial support and guidance Support and deputise for senior finance leaders, ensuring compliance with professional standards and policies. Apply professional judgement on technical accounting issues, financial systems, and policy compliance. Required skills and experience of the Strategic Finance Manager - Projects : CCAB Qualified with significant experience in a large public sector Experience in the development, presentation and implementation of complex strategy and policy in a relevant area. Extensive experience of effective corporate and collaborative working, building cross-sector or cross-service partnerships and relationships to deliver projects. Superior analytical and technical skills, for example, to work through complex problems, develop financial models, investigate and evaluate options and opportunities, lead commercial negotiations, and manage and mitigate risks against a shifting background. This is a fantastic opportunity to join an organisation that offers a "people first" approach to both your career and wellbeing. This role benefits from working with a supportive manager and a wider friendly team. The successful individual will have access to a range of excellent benefits coupled with the support to make your career what you want it to be. Benefits include: Competitive pension contribution Hybrid working Excellent holidays If you are interested in hearing more about this exciting Strategic Finance Manager - Projects :, please apply now, or contact Abigail Day at Sellick Partnership. We will be reviewing CVs on a daily basis, and shortlisted candidates will be contacted. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 05, 2026
Full time
Strategic Finance Manager - Projects 65,022 - 75,728 Permanent, Full-time Bradford (Hybrid Working) Strategic Finance Manager - Projects opportunity to join an evolving public sector organisation in Bradford. Our client is looking for a Strategic Finance Manager - Projects to advise on major special projects, corporate and capital initiatives. This role will work closely with the Assistant Director of Finance to provide leadership and proactive and creative advice whilst contributing towards progressive management and improvement in all the organisation's services. Key responsibilities of the Strategic Finance Manager - Projects: Provide expert financial advice on major projects, corporate initiatives, and capital programmes. Apply professional judgement on complex technical accounting matters, ensuring compliance with policies and procedures. Lead and manage a professional finance team to deliver high-quality financial support and guidance Support and deputise for senior finance leaders, ensuring compliance with professional standards and policies. Apply professional judgement on technical accounting issues, financial systems, and policy compliance. Required skills and experience of the Strategic Finance Manager - Projects : CCAB Qualified with significant experience in a large public sector Experience in the development, presentation and implementation of complex strategy and policy in a relevant area. Extensive experience of effective corporate and collaborative working, building cross-sector or cross-service partnerships and relationships to deliver projects. Superior analytical and technical skills, for example, to work through complex problems, develop financial models, investigate and evaluate options and opportunities, lead commercial negotiations, and manage and mitigate risks against a shifting background. This is a fantastic opportunity to join an organisation that offers a "people first" approach to both your career and wellbeing. This role benefits from working with a supportive manager and a wider friendly team. The successful individual will have access to a range of excellent benefits coupled with the support to make your career what you want it to be. Benefits include: Competitive pension contribution Hybrid working Excellent holidays If you are interested in hearing more about this exciting Strategic Finance Manager - Projects :, please apply now, or contact Abigail Day at Sellick Partnership. We will be reviewing CVs on a daily basis, and shortlisted candidates will be contacted. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
The Opportunity: Procurement Manager (Sourcing Manager internally) At HealthTrust Europe (HTE) , we have an exciting opportunity for a Procurement Manager to join our thriving organisation in our Indirects team. At HTE you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. Who are we? We offer solutions to manage spend effectively and improve performance, working with both public and private healthcare and non-healthcare providers to optimise the use of products and services to identify cost saving opportunities and best value. DUTIES (included, but not limited to): Category Knowledge Understand or demonstrate an aptitude to learn the product categories assigned and within their team and how end-users interface with the products/services Understand or demonstrate an ability to learn in-depth aspects of categories, which includes: Product comparisons between supplier offerings and impact on providers in deriving value through procurement opportunities Interpretation and use of market information provided by HealthTrust Europe Sales & Marketing Team and US Global Sourcing Team to drive commercial and technical opportunities. Future product pipeline and impact on market Product features and benefits Supplier Knowledge Develop and use knowledge about suppliers to build strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction. Discuss future product pipelines with suppliers Review current or future opportunities Investigate new supplier entrants to market Market analysis - Understand future product pipeline and impact on market. Understand supplier offerings and USPs. Sourcing Process Demonstrate a thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid drafting and preparation, RFI, Strategy Development & Validation, SQ, RFP/ITT, bid evaluation, contract Negotiations, contract management and contract launch Undertake a pre-market assessment of award scenarios and utilise outputs to inform sourcing strategies for assigned categories Undertake end to end sourcing initiatives in line with the organisation's sourcing practices Present category strategies and final awards to internal and/or external stakeholders for review and discussion Supplier and Customer Relationship Management Manage the supplier relationship during the sourcing process Participate in supplier business reviews and reviews new products/technologies/services as they arise in assigned categories Build strong relationships with senior level supplier contacts Identify key customer relationships to be established, to support the growth of the assigned portfolio Build and nurture effective customer relationships through frequent interactions (all levels, including executive) and engagement activities Work collaboratively with suppliers and customers to drive best value Line Management Recognise and support any development gaps individuals may have Create time to conduct effective appraisals and career conversations to ensure their team is motivated and have the right capability to conduct the activity required of them in their role Demonstrate and display HTE's Values statements and encourages values led behaviour across their team Meet financial & operational goals in the annual contracting plan KNOWLEDGE, SKILLS & ABILITIES Essential Proven Public Sector procurement experience delivering complex procurement projects in line with The Public Contract Regulations 2015 (PCR 2015) Knowledge of the Procurement Act 2023 Experience in people management - ability to delegate, empower and develop people' skills and knowledge A proven track record of delivery against targets Strategic Sourcing and Category Management experience Supplier relationship management Effective project management and planning skills for complex procurement projects running concurrently A proactive, analytical, and solutions-focused mindset Accomplished user of e-Procurement systems, Microsoft Word / Excel / PowerPoint / Outlook Desirable Understanding of EU Directives Understanding of Group Purchasing Organisations Evidence of achievements in savings and/or service improvements Experience of working with large stakeholder groups Member or training to be a member of the Chartered Institute of purchasing and Supply, and works in accordance with the CIPS Code of Ethics Why work for us? You'll be part of a collaborative and mission-driven team that values innovation, integrity, and impact. We offer: A supportive and inclusive work environment Opportunities for professional growth and development The chance to make a real difference in public sector procurement At HealthTrust Europe we offer core benefits such as: Pension 25 days annual leave + Bank Holidays Hybrid working (2-3 days from home a week) HTE Me Time - block up to two hours per month in your dairy as HTE Me Time to undertake activities that support your wellbeing Volunteering Leave Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days annual leave We're looking for commercially astute, pro-active individuals to join our team. If you're up for the challenge then apply today.REF-
May 05, 2026
Full time
The Opportunity: Procurement Manager (Sourcing Manager internally) At HealthTrust Europe (HTE) , we have an exciting opportunity for a Procurement Manager to join our thriving organisation in our Indirects team. At HTE you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. Who are we? We offer solutions to manage spend effectively and improve performance, working with both public and private healthcare and non-healthcare providers to optimise the use of products and services to identify cost saving opportunities and best value. DUTIES (included, but not limited to): Category Knowledge Understand or demonstrate an aptitude to learn the product categories assigned and within their team and how end-users interface with the products/services Understand or demonstrate an ability to learn in-depth aspects of categories, which includes: Product comparisons between supplier offerings and impact on providers in deriving value through procurement opportunities Interpretation and use of market information provided by HealthTrust Europe Sales & Marketing Team and US Global Sourcing Team to drive commercial and technical opportunities. Future product pipeline and impact on market Product features and benefits Supplier Knowledge Develop and use knowledge about suppliers to build strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction. Discuss future product pipelines with suppliers Review current or future opportunities Investigate new supplier entrants to market Market analysis - Understand future product pipeline and impact on market. Understand supplier offerings and USPs. Sourcing Process Demonstrate a thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid drafting and preparation, RFI, Strategy Development & Validation, SQ, RFP/ITT, bid evaluation, contract Negotiations, contract management and contract launch Undertake a pre-market assessment of award scenarios and utilise outputs to inform sourcing strategies for assigned categories Undertake end to end sourcing initiatives in line with the organisation's sourcing practices Present category strategies and final awards to internal and/or external stakeholders for review and discussion Supplier and Customer Relationship Management Manage the supplier relationship during the sourcing process Participate in supplier business reviews and reviews new products/technologies/services as they arise in assigned categories Build strong relationships with senior level supplier contacts Identify key customer relationships to be established, to support the growth of the assigned portfolio Build and nurture effective customer relationships through frequent interactions (all levels, including executive) and engagement activities Work collaboratively with suppliers and customers to drive best value Line Management Recognise and support any development gaps individuals may have Create time to conduct effective appraisals and career conversations to ensure their team is motivated and have the right capability to conduct the activity required of them in their role Demonstrate and display HTE's Values statements and encourages values led behaviour across their team Meet financial & operational goals in the annual contracting plan KNOWLEDGE, SKILLS & ABILITIES Essential Proven Public Sector procurement experience delivering complex procurement projects in line with The Public Contract Regulations 2015 (PCR 2015) Knowledge of the Procurement Act 2023 Experience in people management - ability to delegate, empower and develop people' skills and knowledge A proven track record of delivery against targets Strategic Sourcing and Category Management experience Supplier relationship management Effective project management and planning skills for complex procurement projects running concurrently A proactive, analytical, and solutions-focused mindset Accomplished user of e-Procurement systems, Microsoft Word / Excel / PowerPoint / Outlook Desirable Understanding of EU Directives Understanding of Group Purchasing Organisations Evidence of achievements in savings and/or service improvements Experience of working with large stakeholder groups Member or training to be a member of the Chartered Institute of purchasing and Supply, and works in accordance with the CIPS Code of Ethics Why work for us? You'll be part of a collaborative and mission-driven team that values innovation, integrity, and impact. We offer: A supportive and inclusive work environment Opportunities for professional growth and development The chance to make a real difference in public sector procurement At HealthTrust Europe we offer core benefits such as: Pension 25 days annual leave + Bank Holidays Hybrid working (2-3 days from home a week) HTE Me Time - block up to two hours per month in your dairy as HTE Me Time to undertake activities that support your wellbeing Volunteering Leave Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days annual leave We're looking for commercially astute, pro-active individuals to join our team. If you're up for the challenge then apply today.REF-
