We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The role We are looking for a People Business Partner to support and partner with senior managers with the entire employee lifecycle. Reporting into the People Director you will be responsible for providing daily support for employees with HR and ER related queries. This role is a fixed term contract for 16 months, ideally starting in March 2026. Responsibilities/ deliverables These are the key things that you are responsible for delivering within your role. There will be activities and tasks in addition to this list that are expected from you, but the majority of your time will be: Operational Accountable for the data management of employees within your partner departments as well as others when needed. Take the initiative to improve and streamline HR Processes without compromising compliance, fairness, and the HR brand. Support workforce planning and talent management initiatives. Support the People Director and the People Team with the creation and implementation of the People Strategy for 2026 onwards. Ensuring compliance with employment laws and regulations minimises legal risks and potential fines, contributing to cost reduction where possible. Employee Relations Lead, coordinate and risk manage all employee relations. Escalate cases as and when necessary, managing the case whilst bringing in expertise when needed. Business Partnerships Maintain close proximity with the function leaders. Build and enforce awareness of the vision and goals throughout all employee lifecycle decisions. Support in the management of employee careers, progression frameworks and succession planning. People Strategy Support the creation and implementation of the People Strategy. Work with the wider People Team to assist with the running of the function, share knowledge and develop projects and strategies. Utilise feedback to create initiatives addressing feedback. Utilise data to improve the offering and the continuous improvement of the People function. Talent Support the team with recruitment admin, scheduling interviews, managing feedback. Support with the Talent Aquisition strategy and resourcing plans. You You will have previous experience: Previous experience as a HRBP or as a People Partner, representing the People function and being a role model for positive culture and communications CIPD level 5 or above; or equivalent work experience ideally within a scale-up environment Management of end to end recruitment process, including, admin, selection, interviewing, manager support and offer stage Ability and confidence to deal with all levels of employee population, including holding meetings, presenting new ideas or processes and training across populations Desirable experience in the Defence, Security or Intelligence sector. Desirable experience working across multiple geographies. Proven experience applying employment law to complex situations. Experience and proven capability in influencing stakeholders. Ability to treat all matters with integrity and absolute confidentiality. Managing a varied caseload of ER. Experience using HRIS (Factorial and Workable experience is desirable) Proficiency in Office 365 About Prevail Partners Prevail Partners delivers strategic advice, intelligence, specialist capabilities, and managed services to clients ranging from governments and multinational corporations to non-governmental organisations. Our services span Europe, the Middle East, and Africa. We are united by a shared mission: to deliver Unrelenting Excellence in everything we do. That means operating with integrity, curiosity, accountability, and care. What We Offer At Prevail, we believe in recognising and rewarding our people. Our benefits are designed to support your wellbeing, development, and life beyond work: Gym Access & Wellness Discounts: Access to discounted memberships and gym facilities for London-based employees Cycle to Work Scheme: Tax-efficient savings on bikes and accessories, available post-probation Season Ticket Loans: Interest-free loans for annual commuting costs Private Medical Insurance: Fully funded cover through Vitality Health after two years' service Employee Assistance Programme (EAP): Confidential mental health, legal, financial and wellbeing support via Health Hero Enhanced Leave Entitlements: Supporting you through important life moments with flexibility Professional Development Days: Dedicated time off to focus on your personal and professional growth through training, courses, or self-directed learning Pension Scheme: Access to a flexible defined contribution pension through NatWest Cushon, with a salary exchange option. Contributions start at 5% employee and 3% employer, with the potential to adjust based on your preferences and financial goals. Culture & Development: A values-led culture with regular social events, collaborative initiatives, and meaningful opportunities for personal and professional development
Mar 06, 2026
Full time
The role We are looking for a People Business Partner to support and partner with senior managers with the entire employee lifecycle. Reporting into the People Director you will be responsible for providing daily support for employees with HR and ER related queries. This role is a fixed term contract for 16 months, ideally starting in March 2026. Responsibilities/ deliverables These are the key things that you are responsible for delivering within your role. There will be activities and tasks in addition to this list that are expected from you, but the majority of your time will be: Operational Accountable for the data management of employees within your partner departments as well as others when needed. Take the initiative to improve and streamline HR Processes without compromising compliance, fairness, and the HR brand. Support workforce planning and talent management initiatives. Support the People Director and the People Team with the creation and implementation of the People Strategy for 2026 onwards. Ensuring compliance with employment laws and regulations minimises legal risks and potential fines, contributing to cost reduction where possible. Employee Relations Lead, coordinate and risk manage all employee relations. Escalate cases as and when necessary, managing the case whilst bringing in expertise when needed. Business Partnerships Maintain close proximity with the function leaders. Build and enforce awareness of the vision and goals throughout all employee lifecycle decisions. Support in the management of employee careers, progression frameworks and succession planning. People Strategy Support the creation and implementation of the People Strategy. Work with the wider People Team to assist with the running of the function, share knowledge and develop projects and strategies. Utilise feedback to create initiatives addressing feedback. Utilise data to improve the offering and the continuous improvement of the People function. Talent Support the team with recruitment admin, scheduling interviews, managing feedback. Support with the Talent Aquisition strategy and resourcing plans. You You will have previous experience: Previous experience as a HRBP or as a People Partner, representing the People function and being a role model for positive culture and communications CIPD level 5 or above; or equivalent work experience ideally within a scale-up environment Management of end to end recruitment process, including, admin, selection, interviewing, manager support and offer stage Ability and confidence to deal with all levels of employee population, including holding meetings, presenting new ideas or processes and training across populations Desirable experience in the Defence, Security or Intelligence sector. Desirable experience working across multiple geographies. Proven experience applying employment law to complex situations. Experience and proven capability in influencing stakeholders. Ability to treat all matters with integrity and absolute confidentiality. Managing a varied caseload of ER. Experience using HRIS (Factorial and Workable experience is desirable) Proficiency in Office 365 About Prevail Partners Prevail Partners delivers strategic advice, intelligence, specialist capabilities, and managed services to clients ranging from governments and multinational corporations to non-governmental organisations. Our services span Europe, the Middle East, and Africa. We are united by a shared mission: to deliver Unrelenting Excellence in everything we do. That means operating with integrity, curiosity, accountability, and care. What We Offer At Prevail, we believe in recognising and rewarding our people. Our benefits are designed to support your wellbeing, development, and life beyond work: Gym Access & Wellness Discounts: Access to discounted memberships and gym facilities for London-based employees Cycle to Work Scheme: Tax-efficient savings on bikes and accessories, available post-probation Season Ticket Loans: Interest-free loans for annual commuting costs Private Medical Insurance: Fully funded cover through Vitality Health after two years' service Employee Assistance Programme (EAP): Confidential mental health, legal, financial and wellbeing support via Health Hero Enhanced Leave Entitlements: Supporting you through important life moments with flexibility Professional Development Days: Dedicated time off to focus on your personal and professional growth through training, courses, or self-directed learning Pension Scheme: Access to a flexible defined contribution pension through NatWest Cushon, with a salary exchange option. Contributions start at 5% employee and 3% employer, with the potential to adjust based on your preferences and financial goals. Culture & Development: A values-led culture with regular social events, collaborative initiatives, and meaningful opportunities for personal and professional development
Commercial Manager Location: London (Hybrid - minimum 3 days in the office)Contract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Commercial Manager (Project Commercial Lead) to take commercial responsibility for a major c£190m project in London. This key role will provide strategic commercial leadership, governance, and reporting, working closely with senior leadership and managing a commercial team delivering one of Freedom's largest projects. Some of the key deliverables in this role will include: Lead all commercial activities across a high-value (£190m) project, ensuring robust commercial governance and compliance. Manage and develop a team of Senior Quantity Surveyors and Quantity Surveyors, ensuring consistent commercial standards. Lead NEC3/NEC4 contract administration, risk management, change control and compensation events. Oversee subcontractor procurement, negotiation, contract management and final accounts. Produce accurate CVRs and commercial reports for the Senior Leadership Team.Provide strategic commercial insight, supporting accurate forecasting, cost control and financial risk management.Ensure commercial processes align with Freedom policies, procedures and project governance.Support programme delivery through effective collaboration with project, engineering and operational teams.Maintain strong client and stakeholder relationships through professional communication and commercial integrity. What We're Looking For: Essential: Strong experience in commercial management or senior quantity surveying roles. Strong NEC3/NEC4 contract experience. Demonstrable experience leading a commercial team of 5+ SQS/QS. Experience producing and presenting CVRs and reporting to Senior Leadership. BSc/MSc in Quantity Surveying or a related commercial discipline. Desirable: RICS or equivalent professional membership. Civils or groundworks project experience. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. : 1
Mar 06, 2026
Full time
Commercial Manager Location: London (Hybrid - minimum 3 days in the office)Contract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Commercial Manager (Project Commercial Lead) to take commercial responsibility for a major c£190m project in London. This key role will provide strategic commercial leadership, governance, and reporting, working closely with senior leadership and managing a commercial team delivering one of Freedom's largest projects. Some of the key deliverables in this role will include: Lead all commercial activities across a high-value (£190m) project, ensuring robust commercial governance and compliance. Manage and develop a team of Senior Quantity Surveyors and Quantity Surveyors, ensuring consistent commercial standards. Lead NEC3/NEC4 contract administration, risk management, change control and compensation events. Oversee subcontractor procurement, negotiation, contract management and final accounts. Produce accurate CVRs and commercial reports for the Senior Leadership Team.Provide strategic commercial insight, supporting accurate forecasting, cost control and financial risk management.Ensure commercial processes align with Freedom policies, procedures and project governance.Support programme delivery through effective collaboration with project, engineering and operational teams.Maintain strong client and stakeholder relationships through professional communication and commercial integrity. What We're Looking For: Essential: Strong experience in commercial management or senior quantity surveying roles. Strong NEC3/NEC4 contract experience. Demonstrable experience leading a commercial team of 5+ SQS/QS. Experience producing and presenting CVRs and reporting to Senior Leadership. BSc/MSc in Quantity Surveying or a related commercial discipline. Desirable: RICS or equivalent professional membership. Civils or groundworks project experience. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. : 1
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Mar 06, 2026
Full time
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Wales Division is looking to recruit a Senior Site Manager to join the Division's Construction team. The development we are recruiting for is located in Gloucestershire. The Role The role of Senior Site Manager, reports to the Senior Construction Manager and is responsible for managing all aspects of a construction development site, ensuring the provision of safe, efficient and cost effective works at all times, while maintaining the highest quality of work and customer service are delivered within the given timescales.Principal accountabilities of the Senior Site Manager role include: Manage the day to day running of the development and provide clear direction to those working on the construction site regarding their responsibilities and targets. Manage and implement health and safety procedures, working closely with Bellway Health and Safety Managers and ensure that that all aspects of health and safety are followed and adhered too. Motivate, support and manage directly employed site staff, providing toolbox talks, training, coaching, and support as required to improve performance. Ensure site presentation is maintained at the correct standard at all times. Deliver all aspects of production requirements in strict accordance with relevant technical and planning documentation provided and any subsequent instructions that may be necessary from time to time. Fully conform to building regulations and warranty providers' requirements (NHBC, LABC Services). Ensure accurate production/progress returns are updated and sent to the Construction Manager and/or Construction Director as requested. Ensure that adequate site records are maintained including but not limited to Site Managers reports, labour requirements, plant, materials, site inductions and health and safety records. Thoroughly inspect and ensure any remedial work is completed in advance of each NHBC key stage inspection Experience, Qualifications and Skills Experience Experience of working as a Site Manager or Senior Site Manager with a high volume residential house builder. Experience working with timber frame is desirable Experience of effectively managing teams Up to date knowledge of health and safety and building legislation. Qualifications and Training GCSE Maths and English - Grade C/4 or above (or equivalent) Valid CSCS card at Site Manager level (or equivalent). Valid SMSTS certificate Valid First Aid certificate Construction Management - HNC Level 4, HND Level 5 or NVQ Level 6 is desirable Valid Scaffold Appreciation certificate is desirable Valid LOLER certificate is desirable Skills and Aptitude Effective communication and listening skills Good administration skills Works effectively to deadlines and competently works on multiple tasks simultaneously Ability to work on own as well as part of a team Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Working outside in all weathers. Ability to travel to development sites, including the divisional office. In return we can offer you: Competitive salary Competitive car allowance Optional salary sacrifice car scheme Competitive annual bonus Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance Holiday Purchase Scheme Earn and Learn Opportunities We reserve the right to close this vacancy if a large volume of applications are received. LocationGloucestershireError setting cookie preference
Mar 06, 2026
Full time
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Wales Division is looking to recruit a Senior Site Manager to join the Division's Construction team. The development we are recruiting for is located in Gloucestershire. The Role The role of Senior Site Manager, reports to the Senior Construction Manager and is responsible for managing all aspects of a construction development site, ensuring the provision of safe, efficient and cost effective works at all times, while maintaining the highest quality of work and customer service are delivered within the given timescales.Principal accountabilities of the Senior Site Manager role include: Manage the day to day running of the development and provide clear direction to those working on the construction site regarding their responsibilities and targets. Manage and implement health and safety procedures, working closely with Bellway Health and Safety Managers and ensure that that all aspects of health and safety are followed and adhered too. Motivate, support and manage directly employed site staff, providing toolbox talks, training, coaching, and support as required to improve performance. Ensure site presentation is maintained at the correct standard at all times. Deliver all aspects of production requirements in strict accordance with relevant technical and planning documentation provided and any subsequent instructions that may be necessary from time to time. Fully conform to building regulations and warranty providers' requirements (NHBC, LABC Services). Ensure accurate production/progress returns are updated and sent to the Construction Manager and/or Construction Director as requested. Ensure that adequate site records are maintained including but not limited to Site Managers reports, labour requirements, plant, materials, site inductions and health and safety records. Thoroughly inspect and ensure any remedial work is completed in advance of each NHBC key stage inspection Experience, Qualifications and Skills Experience Experience of working as a Site Manager or Senior Site Manager with a high volume residential house builder. Experience working with timber frame is desirable Experience of effectively managing teams Up to date knowledge of health and safety and building legislation. Qualifications and Training GCSE Maths and English - Grade C/4 or above (or equivalent) Valid CSCS card at Site Manager level (or equivalent). Valid SMSTS certificate Valid First Aid certificate Construction Management - HNC Level 4, HND Level 5 or NVQ Level 6 is desirable Valid Scaffold Appreciation certificate is desirable Valid LOLER certificate is desirable Skills and Aptitude Effective communication and listening skills Good administration skills Works effectively to deadlines and competently works on multiple tasks simultaneously Ability to work on own as well as part of a team Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Working outside in all weathers. Ability to travel to development sites, including the divisional office. In return we can offer you: Competitive salary Competitive car allowance Optional salary sacrifice car scheme Competitive annual bonus Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance Holiday Purchase Scheme Earn and Learn Opportunities We reserve the right to close this vacancy if a large volume of applications are received. LocationGloucestershireError setting cookie preference
Salary:£24,449 FTE per annum plus £480 home working allowance - (Pro-rata for part-time hours - £9,779 per annum plus pro-rata hwa) Hours:14.8 hours per week across 2-3 days to fit the service needs - (Part-time) Contract type:Permanent This is not a Wiltshire Council vacancy therefore please contact Family Action for further information. A bit about us: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. As Wiltshire SENDIASS Triage and Information Officer, you willprovide a high quality first point of contact to parents, children, young people, carers, and professionals who reside in Wiltshire and are contacting the statutory Special Educational Needs and Disabilities Information Advice and Support Service. The service provides confidential and impartial advice on the rights in the SEND process and other relevant legislation and SEND policy, supporting navigation through the SEND assessment process. This role is to provide up to date and local information, make an initial triage judgement about the appropriateness and urgency of any requests for service and signpost to other services as appropriate,> The post holder will also lead on the external information and communication channels, including the shared email accounts, voicemail service, service websites and social media platforms. There is a requirement for the post holder to undertake a minimum of Level 1 Legal Training (IPSEA), which comprises e-study of up to 30 hours and face-to-face training for one day funded by the service within 3 months of being in post. The post holder will be expected to maintain confidentiality and impartiality at all times and may from time-to-time experience contact with families that could be upsetting and challenging. All about the role: Act as a helpful, clear, and efficient first and central point of contact for the services by telephone, email, text, social media, service websites and in person. To assess their information and guidance needs and provide up-to-date information and guidance on services which meet those needs, signposting appropriately. To make initial triage decisions in relation to whether there is an urgency or relevance for further input and support from SENDIASS Case Workers, gaining advice from the Project Manager when appropriate. To respond to information requests by the public (children, young people, and adults), colleagues, professionals, and partners according to the service customer care Minimum Standards of Delivery, in a confidential, impartial and timely way. To undertake a programme of feedback and evaluation with children, young people, parents and carers and professionals who have used the service. To contact service users via a range of access channels and systematically record and report on trends and findings for strategic reporting. Under the direction of the Project Manager, to oversee social media accounts; to research and create content in line with organisational guidance; add and share relevant posts and review and respond to posts from the public and other professionals. To create reports of analytics and usage for strategic reports. We will offer you support and funding to undertake the IPSEA Legal training up to Level 1 to support your career development and progression. Level 2 IPSEA training may also be available for those demonstrating the necessary skills and knowledge during induction. Benefits: an annual paid leave entitlement of 25 working days plus bank holidays (pro-rata) up to 6% matched-pension contributions flexible working arrangements andnew starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. Find out more and Apply: Click the here to apply, and fill out our digital application form. Please Note: We reserve the right to close this application early should suitable applications be received prior to the advertised closing date. For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Helen Wemyss, South West Operational Manager: All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. Job Description Closing date: Sunday 15th February 2026 Interviews: TBC Commencement date: TBC Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Child and Adult Workforce, including Enhanced with Children's Barred List. PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.
Mar 06, 2026
Full time
Salary:£24,449 FTE per annum plus £480 home working allowance - (Pro-rata for part-time hours - £9,779 per annum plus pro-rata hwa) Hours:14.8 hours per week across 2-3 days to fit the service needs - (Part-time) Contract type:Permanent This is not a Wiltshire Council vacancy therefore please contact Family Action for further information. A bit about us: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. As Wiltshire SENDIASS Triage and Information Officer, you willprovide a high quality first point of contact to parents, children, young people, carers, and professionals who reside in Wiltshire and are contacting the statutory Special Educational Needs and Disabilities Information Advice and Support Service. The service provides confidential and impartial advice on the rights in the SEND process and other relevant legislation and SEND policy, supporting navigation through the SEND assessment process. This role is to provide up to date and local information, make an initial triage judgement about the appropriateness and urgency of any requests for service and signpost to other services as appropriate,> The post holder will also lead on the external information and communication channels, including the shared email accounts, voicemail service, service websites and social media platforms. There is a requirement for the post holder to undertake a minimum of Level 1 Legal Training (IPSEA), which comprises e-study of up to 30 hours and face-to-face training for one day funded by the service within 3 months of being in post. The post holder will be expected to maintain confidentiality and impartiality at all times and may from time-to-time experience contact with families that could be upsetting and challenging. All about the role: Act as a helpful, clear, and efficient first and central point of contact for the services by telephone, email, text, social media, service websites and in person. To assess their information and guidance needs and provide up-to-date information and guidance on services which meet those needs, signposting appropriately. To make initial triage decisions in relation to whether there is an urgency or relevance for further input and support from SENDIASS Case Workers, gaining advice from the Project Manager when appropriate. To respond to information requests by the public (children, young people, and adults), colleagues, professionals, and partners according to the service customer care Minimum Standards of Delivery, in a confidential, impartial and timely way. To undertake a programme of feedback and evaluation with children, young people, parents and carers and professionals who have used the service. To contact service users via a range of access channels and systematically record and report on trends and findings for strategic reporting. Under the direction of the Project Manager, to oversee social media accounts; to research and create content in line with organisational guidance; add and share relevant posts and review and respond to posts from the public and other professionals. To create reports of analytics and usage for strategic reports. We will offer you support and funding to undertake the IPSEA Legal training up to Level 1 to support your career development and progression. Level 2 IPSEA training may also be available for those demonstrating the necessary skills and knowledge during induction. Benefits: an annual paid leave entitlement of 25 working days plus bank holidays (pro-rata) up to 6% matched-pension contributions flexible working arrangements andnew starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. Find out more and Apply: Click the here to apply, and fill out our digital application form. Please Note: We reserve the right to close this application early should suitable applications be received prior to the advertised closing date. For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Helen Wemyss, South West Operational Manager: All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. Job Description Closing date: Sunday 15th February 2026 Interviews: TBC Commencement date: TBC Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Child and Adult Workforce, including Enhanced with Children's Barred List. PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.
Prepress Production Artist (UK) Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused first on caring for people. We believe that by valuing our employees, they in turn are inspired to champion our clients and the brands they bring to life. We have a variety of services which help CPG clients engage consumers through graphic design and execution. Our services begin in conceptual brand strategy and design, then flow through adaptive design all the way to the production of color accurate and regulatory/retailer compliant physical and digital touch points. There are over 450 of us across the US, Europe and Asia. Won't you join us? We'd love to have you on our team! Reporting to the Production Manager, you will take a supplied design file and brand guidelines to prepare / create artwork and convert into a press compatible format, whilst also making copy and design changes requested by the client. Duties and Responsibilities Include: Using a supplied print spec, the customers artwork will be prepared according to the requirement of the press it will run on. Take consideration of the substrate and any special finishes to ensure final production meets the original design intent. Maintain an effective and efficient workflow from the point the artwork is scheduled to the proof stage. Maintain accuracy on all artworks so that orders flow efficiently and effectively. Maintain direct and open communication with internal Account Management team to ensure the final artwork meets the clients and printers needs. Communicate any print / production concerns with the Account Management team and present efficient suggestions and solutions for the client. Maintain an effective comprehension of our workflow procedures and processes. Qualifications Include: Strong Adobe Illustrator skills. Strong knowledge of consumer products packaging, creative design, production artwork, prepress and print services. Experience using Ekso plug-in PowerTrapper or equivalent. Understanding of major printing methods (Flexo, Gravure, Offset). An understanding of changing priorities, sense of urgency, attention to details, execution of results and support for the team. Demonstrates excellent communication ability using strong listening skills and logical, systematic approach to assimilating and sharing information in all areas. Proficient use of macOs operating system including knowledge of business software such as Word, Excel, PowerPoint, FileMaker Pro and Acrobat. Strong ethics and ability to maintain confidentiality. Benefits Include: Competitive salary - DOE Competitive benefits package (Pension Scheme, Private Medical, Death in Service) 25 days Holiday per year + 8 Bank Holidays Social events Enhanced Parental Leave The Olberding Brand Family isThe Olberding Brand Family is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds. For fastest consideration, please apply online to the Careers section of our website .
Mar 06, 2026
Full time
Prepress Production Artist (UK) Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused first on caring for people. We believe that by valuing our employees, they in turn are inspired to champion our clients and the brands they bring to life. We have a variety of services which help CPG clients engage consumers through graphic design and execution. Our services begin in conceptual brand strategy and design, then flow through adaptive design all the way to the production of color accurate and regulatory/retailer compliant physical and digital touch points. There are over 450 of us across the US, Europe and Asia. Won't you join us? We'd love to have you on our team! Reporting to the Production Manager, you will take a supplied design file and brand guidelines to prepare / create artwork and convert into a press compatible format, whilst also making copy and design changes requested by the client. Duties and Responsibilities Include: Using a supplied print spec, the customers artwork will be prepared according to the requirement of the press it will run on. Take consideration of the substrate and any special finishes to ensure final production meets the original design intent. Maintain an effective and efficient workflow from the point the artwork is scheduled to the proof stage. Maintain accuracy on all artworks so that orders flow efficiently and effectively. Maintain direct and open communication with internal Account Management team to ensure the final artwork meets the clients and printers needs. Communicate any print / production concerns with the Account Management team and present efficient suggestions and solutions for the client. Maintain an effective comprehension of our workflow procedures and processes. Qualifications Include: Strong Adobe Illustrator skills. Strong knowledge of consumer products packaging, creative design, production artwork, prepress and print services. Experience using Ekso plug-in PowerTrapper or equivalent. Understanding of major printing methods (Flexo, Gravure, Offset). An understanding of changing priorities, sense of urgency, attention to details, execution of results and support for the team. Demonstrates excellent communication ability using strong listening skills and logical, systematic approach to assimilating and sharing information in all areas. Proficient use of macOs operating system including knowledge of business software such as Word, Excel, PowerPoint, FileMaker Pro and Acrobat. Strong ethics and ability to maintain confidentiality. Benefits Include: Competitive salary - DOE Competitive benefits package (Pension Scheme, Private Medical, Death in Service) 25 days Holiday per year + 8 Bank Holidays Social events Enhanced Parental Leave The Olberding Brand Family isThe Olberding Brand Family is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds. For fastest consideration, please apply online to the Careers section of our website .
Sales Manager Location: Maidenhead Up to 55,000 per annum + Highly Attractive Performance-Based Commission Are you a commercially driven sales leader who thrives on building high-performing teams and delivering exceptional results? We're looking for an ambitious Sales Manager to lead and develop one of our growing in-house sales teams. This is an exciting opportunity for a results-focused leader who can drive revenue, inspire their team, and create a culture of accountability and success. Benefits Up to 55,000 base salary + highly attractive performance-based commission. Annual bonus potential for high achievers. 25 days annual leave + bank holidays. Private healthcare (self). Company pension and life assurance. Employee assistance programme. Full training and ongoing support from experienced regional and central teams. The Role As Sales Manager, you will take full ownership of a target-driven sales team, leading from the front to deliver strong commercial performance while maintaining outstanding customer service standards. You'll bring experience of managing sales in a regulated environment, with the ability to balance compliance requirements alongside ambitious growth targets. This is a hands-on leadership role requiring strong commercial instincts, excellent people management, and the ability to drive both short-term results and long-term team development. Key Responsibilities Deliver revenue and conversion targets by driving strong sales execution and team performance. Lead, coach, and develop a team of sales executives, embedding high standards, accountability, and a culture of winning. Refine and optimise the sales process using structured sales methodologies and effective objection handling techniques. Monitor sales performance by tracking KPIs and reporting clear, actionable insights to senior stakeholders. Operate within regulatory frameworks while maintaining a strong commercial focus. Champion the customer experience, using feedback and insight to continually improve the sales approach. About You We're looking for someone who can bring energy, structure, and leadership to a high-performing environment. You will ideally have: Proven experience as a Sales Manager or Sales Leader, preferably within a regulated industry (e.g., financial services, insurance, legal, or utilities). Experience leading target-driven, high-performance sales teams. A strong background in call coaching, conversion optimisation, and performance management. The ability to interpret sales data and use it to inform strategy and daily decision-making. Excellent communication skills, with confidence presenting to teams and senior stakeholders. Resilience, focus, and the drive to make a tangible commercial impact. BH35671
Mar 06, 2026
Full time
Sales Manager Location: Maidenhead Up to 55,000 per annum + Highly Attractive Performance-Based Commission Are you a commercially driven sales leader who thrives on building high-performing teams and delivering exceptional results? We're looking for an ambitious Sales Manager to lead and develop one of our growing in-house sales teams. This is an exciting opportunity for a results-focused leader who can drive revenue, inspire their team, and create a culture of accountability and success. Benefits Up to 55,000 base salary + highly attractive performance-based commission. Annual bonus potential for high achievers. 25 days annual leave + bank holidays. Private healthcare (self). Company pension and life assurance. Employee assistance programme. Full training and ongoing support from experienced regional and central teams. The Role As Sales Manager, you will take full ownership of a target-driven sales team, leading from the front to deliver strong commercial performance while maintaining outstanding customer service standards. You'll bring experience of managing sales in a regulated environment, with the ability to balance compliance requirements alongside ambitious growth targets. This is a hands-on leadership role requiring strong commercial instincts, excellent people management, and the ability to drive both short-term results and long-term team development. Key Responsibilities Deliver revenue and conversion targets by driving strong sales execution and team performance. Lead, coach, and develop a team of sales executives, embedding high standards, accountability, and a culture of winning. Refine and optimise the sales process using structured sales methodologies and effective objection handling techniques. Monitor sales performance by tracking KPIs and reporting clear, actionable insights to senior stakeholders. Operate within regulatory frameworks while maintaining a strong commercial focus. Champion the customer experience, using feedback and insight to continually improve the sales approach. About You We're looking for someone who can bring energy, structure, and leadership to a high-performing environment. You will ideally have: Proven experience as a Sales Manager or Sales Leader, preferably within a regulated industry (e.g., financial services, insurance, legal, or utilities). Experience leading target-driven, high-performance sales teams. A strong background in call coaching, conversion optimisation, and performance management. The ability to interpret sales data and use it to inform strategy and daily decision-making. Excellent communication skills, with confidence presenting to teams and senior stakeholders. Resilience, focus, and the drive to make a tangible commercial impact. BH35671
Project Management Technical Director / Project Director- PMCM CI&U Birmingham, West Midlands, United Kingdom Hertford, Hertfordshire, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. A little more about your role As a Project Director / Project Management Technical Director, you will play a pivotal leadership role within a rapidly growing Project Management, Programme Management and Construction Management (PMCM) business. You will provide strategic direction and oversight across major, complex programmes, while shaping, growing, and developing high performing project management teams across our sectors. You will be accountable for building organisational capability - setting standards, developing talent pipelines, and creating a strong culture of collaboration, performance, and professional excellence. Alongside senior project delivery accountability, you will act as a trusted adviser to clients, strengthening long term relationships, identifying growth opportunities, and expanding our project management and advisory offering, particularly in support of net zero and sustainability ambitions. Working closely with clients, senior stakeholders, and multidisciplinary leaders across project management, programme management, design, risk, PMO, cost and carbon management, planning, and information management, you will balance strategic leadership with hands on oversight of complex commissions. What we are looking for We are seeking a highly credible, values driven leader with a strong track record of building, leading, and scaling teams, combined with deep technical and commercial expertise. You will bring: Recognised project management qualifications (PMP, APM, PRINCE2 or equivalent) and extensive experience leading large scale, multidisciplinary infrastructure programmes, ideally across multiple sectors. Proven leadership at scale, including line management of senior project managers, team leaders and emerging talent, with demonstrable experience in coaching, mentoring, performance management, and developing future leaders. Exceptional stakeholder and client leadership skills, with the ability to operate at executive level, build trusted long term relationships, and position the business as a partner of choice. Strong commercial and business acumen, including responsibility for portfolio performance, cost and margin management, budget forecasting, and NEC3/4 ECC contract leadership (accreditation desirable), alongside experience overseeing change management and governance frameworks. Strategic resource and capability management expertise, including workforce planning, resource forecasting, and shaping organisational structures to support sustainable growth. The confidence and authority to set direction, challenge the status quo, and drive innovation, while consistently delivering high quality outcomes against demanding client and business KPIs. A clear commitment to professional development, sustainability, and positive impact within the civil infrastructure and construction sectors, alongside active contribution to WSP's wider strategic initiatives. A degree in a relevant technical discipline (civil engineering, project/construction management) or an equivalent combination of qualifications and significant relevant experience. Chartered status or a well advanced path to chartership, with current membership of relevant professional institutions (e.g. APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE) or equivalent experience, is highly desirable. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 79515 Posting Date 02/02/2026, 10:20 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Mar 06, 2026
Full time
Project Management Technical Director / Project Director- PMCM CI&U Birmingham, West Midlands, United Kingdom Hertford, Hertfordshire, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. A little more about your role As a Project Director / Project Management Technical Director, you will play a pivotal leadership role within a rapidly growing Project Management, Programme Management and Construction Management (PMCM) business. You will provide strategic direction and oversight across major, complex programmes, while shaping, growing, and developing high performing project management teams across our sectors. You will be accountable for building organisational capability - setting standards, developing talent pipelines, and creating a strong culture of collaboration, performance, and professional excellence. Alongside senior project delivery accountability, you will act as a trusted adviser to clients, strengthening long term relationships, identifying growth opportunities, and expanding our project management and advisory offering, particularly in support of net zero and sustainability ambitions. Working closely with clients, senior stakeholders, and multidisciplinary leaders across project management, programme management, design, risk, PMO, cost and carbon management, planning, and information management, you will balance strategic leadership with hands on oversight of complex commissions. What we are looking for We are seeking a highly credible, values driven leader with a strong track record of building, leading, and scaling teams, combined with deep technical and commercial expertise. You will bring: Recognised project management qualifications (PMP, APM, PRINCE2 or equivalent) and extensive experience leading large scale, multidisciplinary infrastructure programmes, ideally across multiple sectors. Proven leadership at scale, including line management of senior project managers, team leaders and emerging talent, with demonstrable experience in coaching, mentoring, performance management, and developing future leaders. Exceptional stakeholder and client leadership skills, with the ability to operate at executive level, build trusted long term relationships, and position the business as a partner of choice. Strong commercial and business acumen, including responsibility for portfolio performance, cost and margin management, budget forecasting, and NEC3/4 ECC contract leadership (accreditation desirable), alongside experience overseeing change management and governance frameworks. Strategic resource and capability management expertise, including workforce planning, resource forecasting, and shaping organisational structures to support sustainable growth. The confidence and authority to set direction, challenge the status quo, and drive innovation, while consistently delivering high quality outcomes against demanding client and business KPIs. A clear commitment to professional development, sustainability, and positive impact within the civil infrastructure and construction sectors, alongside active contribution to WSP's wider strategic initiatives. A degree in a relevant technical discipline (civil engineering, project/construction management) or an equivalent combination of qualifications and significant relevant experience. Chartered status or a well advanced path to chartership, with current membership of relevant professional institutions (e.g. APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE) or equivalent experience, is highly desirable. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 79515 Posting Date 02/02/2026, 10:20 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The role Step into a role with real impact . As Team Leader, you'll guide a passionate team of ten in driving forward NRW's Corporate Plan and the principles of Sustainable Management of Natural Resources (SMNR) across Wrexham, Flintshire and Denbighshire. This is a uniquely varied patch-home to the iconic Clwydian Range and Dee Valley, Moel Famau, the Berwyn National Nature Reserve, stunning coastal habitats, and key industrial hubs. Working closely with colleagues across NRW and a wide network of partners and stakeholders, you'll play a pivotal role in reducing pollution, tackling climate change, and enhancing biodiversity at a landscape scale. You'll influence and deliver major priorities, from Area Statements to Public Services Board objectives, while leading and supporting your wider team to excel. With responsibility for budget oversight, performance, and the delivery of strategic outcomes, this is an opportunity to shape environmental action where it matters most. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Elsie Grace at Interviews will be face to face week commencing 30/03/2026 (details of location will be shared in advance) Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: What you will do Lead the team and take full accountability for their performance, development and wellbeing. Lead the embedding of SMNR in your place, working closely with the managers and team leaders reporting to the Head of Place (HoP); set priorities and delivery agendas across NRW's functions. Work collaboratively with Strategy, Policy and Evidence (SPE), Corporate Planning, HoPs, Managers, and other place teams. Take full accountability for co-producing, monitoring and reviewing delivery of an Area Statement and a fully integrated, prioritised and resourced place plan for the HoP. Influence and negotiate with external partners to develop agendas and projects to deliver Area Statement and Wellbeing priorities. Represent the HoP at Public Services Boards as required. Lead cross border working with partner organisations in England where appropriate, and across the other NRW places and marine. Lead for the place in developing project opportunities, coordinating all outward facing funding within the place to ensure all funding is aligned to PSB objectives and Area Statement priorities to deliver the Wellbeing goals. You will represent the Head of Place at external stakeholder discussions across the breadth of NRWs remit to influence agendas and develop ideas and projects for co-delivery. Lead the delivery of the Service Plan across Operations for the service for which your Head of Place is lead. Contribute to development of the NRW Business Plan and Head of Service Plans incorporating priorities into the Place Plan with Area Statement priorities and PSB wellbeing actions. Network with the People & Places team leaders across Wales and EPP to influence and realise opportunities for sustainable management of natural resources across place boundaries where appropriate, set and manage work plans, monitor delivery, share learning. Lead multiple project teams as required. Set up and lead specific projects as required by the HoP such as internal change projects. Be accountable for managing the performance and delivery of project teams for whom you do not have direct line management responsibility. Monitor progress against Corporate and Place plans, identify risks, review and report achievement for the Head of Place. You will lead the team in planning delivery and streamlining stakeholder engagement across the place remit - (forestry, conservation, National Nature Reserves, flood, water, fisheries, recreation, access etc.) developing new networks as required. You will lead on one of the technical functions for which the team is responsible such as: Business planning. Outward funding & Partnerships. Protected sites. Water resources or WFD. Flood risk management. You are likely to have delegated responsibility for budget management. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Significant line management and programme management experience. Understanding and leading on SMNR and partnership working in the place is the key specialism for this role. This requires being able to understand the full remit of NRW in the place, being able to talk with credibility to Senior Managers, internal and external stakeholders across all functions to see the opportunities for innovation, joining up of agendas and delivering multiple benefits. Significant experience of leading and delivering work through a network of teams and delivery partners outside of your direct control. Experience of developing innovative thinking and new ways of working. Excellent influencing skills at the senior level of organisations. Excellent communication and inter-personal skills. Excellent organisational skills Ability to assess multiple, complex, sources of information and translate into good decisions. Welsh Language level requirements Essential: Level A2 - Elementry Welsh language levels Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , ENV, GGL
Mar 06, 2026
Full time
The role Step into a role with real impact . As Team Leader, you'll guide a passionate team of ten in driving forward NRW's Corporate Plan and the principles of Sustainable Management of Natural Resources (SMNR) across Wrexham, Flintshire and Denbighshire. This is a uniquely varied patch-home to the iconic Clwydian Range and Dee Valley, Moel Famau, the Berwyn National Nature Reserve, stunning coastal habitats, and key industrial hubs. Working closely with colleagues across NRW and a wide network of partners and stakeholders, you'll play a pivotal role in reducing pollution, tackling climate change, and enhancing biodiversity at a landscape scale. You'll influence and deliver major priorities, from Area Statements to Public Services Board objectives, while leading and supporting your wider team to excel. With responsibility for budget oversight, performance, and the delivery of strategic outcomes, this is an opportunity to shape environmental action where it matters most. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Elsie Grace at Interviews will be face to face week commencing 30/03/2026 (details of location will be shared in advance) Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: What you will do Lead the team and take full accountability for their performance, development and wellbeing. Lead the embedding of SMNR in your place, working closely with the managers and team leaders reporting to the Head of Place (HoP); set priorities and delivery agendas across NRW's functions. Work collaboratively with Strategy, Policy and Evidence (SPE), Corporate Planning, HoPs, Managers, and other place teams. Take full accountability for co-producing, monitoring and reviewing delivery of an Area Statement and a fully integrated, prioritised and resourced place plan for the HoP. Influence and negotiate with external partners to develop agendas and projects to deliver Area Statement and Wellbeing priorities. Represent the HoP at Public Services Boards as required. Lead cross border working with partner organisations in England where appropriate, and across the other NRW places and marine. Lead for the place in developing project opportunities, coordinating all outward facing funding within the place to ensure all funding is aligned to PSB objectives and Area Statement priorities to deliver the Wellbeing goals. You will represent the Head of Place at external stakeholder discussions across the breadth of NRWs remit to influence agendas and develop ideas and projects for co-delivery. Lead the delivery of the Service Plan across Operations for the service for which your Head of Place is lead. Contribute to development of the NRW Business Plan and Head of Service Plans incorporating priorities into the Place Plan with Area Statement priorities and PSB wellbeing actions. Network with the People & Places team leaders across Wales and EPP to influence and realise opportunities for sustainable management of natural resources across place boundaries where appropriate, set and manage work plans, monitor delivery, share learning. Lead multiple project teams as required. Set up and lead specific projects as required by the HoP such as internal change projects. Be accountable for managing the performance and delivery of project teams for whom you do not have direct line management responsibility. Monitor progress against Corporate and Place plans, identify risks, review and report achievement for the Head of Place. You will lead the team in planning delivery and streamlining stakeholder engagement across the place remit - (forestry, conservation, National Nature Reserves, flood, water, fisheries, recreation, access etc.) developing new networks as required. You will lead on one of the technical functions for which the team is responsible such as: Business planning. Outward funding & Partnerships. Protected sites. Water resources or WFD. Flood risk management. You are likely to have delegated responsibility for budget management. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Significant line management and programme management experience. Understanding and leading on SMNR and partnership working in the place is the key specialism for this role. This requires being able to understand the full remit of NRW in the place, being able to talk with credibility to Senior Managers, internal and external stakeholders across all functions to see the opportunities for innovation, joining up of agendas and delivering multiple benefits. Significant experience of leading and delivering work through a network of teams and delivery partners outside of your direct control. Experience of developing innovative thinking and new ways of working. Excellent influencing skills at the senior level of organisations. Excellent communication and inter-personal skills. Excellent organisational skills Ability to assess multiple, complex, sources of information and translate into good decisions. Welsh Language level requirements Essential: Level A2 - Elementry Welsh language levels Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , ENV, GGL
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: Please note, this role is a 9-month fixed term contract to cover maternity leave. We are currently recruiting for an Administration Specialist Officer to join the UK Operations Support Team within the Training and Simulation function at Saab UK Limited. This role will play a critical part in the financial administrative duties & operations related matters with the Operations Support Team. Office based only - Heywood house, Westbury with regular trips to Westdown Camp, Sailsbury and other locations around the UK when required. Key Responsibilities: To provide comprehensive, effective, efficient, professional and flexible administrative support within internally to the UK Training & Simulation operation and delivery teams and other business customers as directed. Working closely with a small team of administrators and an Office Manager to cover all aspects of administration for T&S UK with the adaptability to help others outside of this area when required. Raise purchase orders and process invoices for payment Work with the Accounts Payable team to ensure swift payments to suppliers Liaising with both internal and external suppliers Booking all necessary Travel; Flights, Taxis, accommodation whilst following all correct security processes. Work with the Ops Supervisor to ensure all field team clothing gets to the right people at the right time. Provide efficient, effective, and professional administrative support internally to the Operations and Delivery teams and other business customers as directed. Skills & Experience: Minimum 1 years' experience in admin or a similar role Proficient IT skills, including intermediate Excel skills Strong analytical and numerical skills, attention to detail is critical with a methodical and thorough approach. Experience working within financial role would be advantageous. Able to prioritise workload, demonstrate flexibility & efficient time management with the ability to work under pressure. Confident and independent with a down to earth can-do approach Works effectively both as an individual and as a key team member. Excellent written and verbal communicator. Strong interpersonal skills with an ability to work in cooperation with others. Great attention to detail, working with accuracy is imperative. Ability to work in a fast-paced environment, and work to tight deadlines. Outstanding organisational skills, with ability to plan, prioritise, take initiative and find proactive solutions, contribute new ideas to projects, work unsupervised, under pressure and multitask effectively. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview. JBRP1_UKTJ
Mar 06, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: Please note, this role is a 9-month fixed term contract to cover maternity leave. We are currently recruiting for an Administration Specialist Officer to join the UK Operations Support Team within the Training and Simulation function at Saab UK Limited. This role will play a critical part in the financial administrative duties & operations related matters with the Operations Support Team. Office based only - Heywood house, Westbury with regular trips to Westdown Camp, Sailsbury and other locations around the UK when required. Key Responsibilities: To provide comprehensive, effective, efficient, professional and flexible administrative support within internally to the UK Training & Simulation operation and delivery teams and other business customers as directed. Working closely with a small team of administrators and an Office Manager to cover all aspects of administration for T&S UK with the adaptability to help others outside of this area when required. Raise purchase orders and process invoices for payment Work with the Accounts Payable team to ensure swift payments to suppliers Liaising with both internal and external suppliers Booking all necessary Travel; Flights, Taxis, accommodation whilst following all correct security processes. Work with the Ops Supervisor to ensure all field team clothing gets to the right people at the right time. Provide efficient, effective, and professional administrative support internally to the Operations and Delivery teams and other business customers as directed. Skills & Experience: Minimum 1 years' experience in admin or a similar role Proficient IT skills, including intermediate Excel skills Strong analytical and numerical skills, attention to detail is critical with a methodical and thorough approach. Experience working within financial role would be advantageous. Able to prioritise workload, demonstrate flexibility & efficient time management with the ability to work under pressure. Confident and independent with a down to earth can-do approach Works effectively both as an individual and as a key team member. Excellent written and verbal communicator. Strong interpersonal skills with an ability to work in cooperation with others. Great attention to detail, working with accuracy is imperative. Ability to work in a fast-paced environment, and work to tight deadlines. Outstanding organisational skills, with ability to plan, prioritise, take initiative and find proactive solutions, contribute new ideas to projects, work unsupervised, under pressure and multitask effectively. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview. JBRP1_UKTJ
At Atlantis Health, we partner with pharmaceutical, biotech and healthcare organisations to co design and deliver personalised, multichannel patient engagement solutions that improve experiences and outcomes across the health journey. With offices in London, Frankfurt, New Jersey, Sydney and New Zealand, we bring together leading behavioural science, co design and data driven digital platforms and proprietary technologies to create scalable, patient centred solutions that support people living with long term conditions and empower positive health outcomes - delivering Change for Good. We're looking for a Country Manager to lead the AHUK business - with full P&L accountability - and to elevate our UK market position as a best-in-class patient solutions partner which supports UK, European and Global Head office pharmaceutical partners. This role is for a leader who can drive commercial performance and bring genuine depth in integrating behavioural science evidence and frameworks into engaging, patient centric solutions, delivered through modern technology. The Opportunity As UK Country Manager, you'll own UK strategy, performance and culture - leading department heads and partnering closely with the global team. You'll strengthen and grow key client relationships, guide the evolution of the Atlantis Health offering in market, and ensure we consistently deliver on time, on strategy and on budget solutions. Critically, you will champion the UK's capability to translate behavioural science into real world, scalable programmes, using leading technologies to optimise outcomes for patients, HCPs, clients and internal teams. What You'll Be Responsible For 1) Market & Commercial Leadership (P&L Ownership) Full responsibility for the AHUK P&L and achievement of strategic, operational and financial objectives, aligned to Group strategy. Lead business development and the in market evolution of the Atlantis offer, including selling and scaling globally developed behaviour change solutions that are tailored to client needs, not just off the shelf products. Develop and execute a local marketing plan, pulling through Group marketing activity to support BD efforts. Represent and champion Atlantis Health in senior external engagements with clients, partners and suppliers. 2) Behavioural Science Excellence Embedded in Consulting Services & Delivery (Core Focus) Set the expectation that every UK solution is grounded in leading behavioural science evidence and makes explicit use of recognised behaviour change frameworks as relevant. Lead multidisciplinary teams (e.g., behavioural science, co design, client services, strategic consulting, creative, digital, data/insights) to translate evidence into engaging, patient centred solutions that drive measurable change. Ensure our patient engagement solutions are designed with patients and providers, reflecting real world barriers, motivations and context. Drive a culture of outcomes: clear behavioural objectives, pragmatic measurement, and continuous optimisation of interventions to improve stakeholder experience and results. 3) Technology Enabled Patient Centric Solutions (Core Focus) Champion the deployment of leading technologies to enable personalisation and multichannel engagement (digital platforms, data driven segmentation, content personalisation, workflow/CRM integration, automation, analytics, and emerging AI capabilities where appropriate). Ensure technology is used in service of patient needs - designing solutions that are simple, supportive, accessible, and credible for patients and HCPs. Strengthen UK capability to deliver scalable solutions using data driven digital platforms and proprietary technologies that enhance engagement and outcomes. 4) Operational Excellence & People Leadership Ensure on time, on strategy, on budget delivery of client consulting and end to end solutions in collaboration with client services leadership. Drive local operational efficiency and best practice implementation. Lead recruitment, development, motivation and performance management for UK teams and department leads 20 people working hybrid remote with two days a week in our office based in Richmond, West London. Implement Group policies, procedures and communications locally. 5) Governance, Risk & Accountability Act as senior UK leader with strong governance discipline across delivery, financial controls and operational risk. Serve as the UK Senior Responsible Individual (SRI) for data privacy and compliance, accountable for key decisions and risk acceptance (with day to day operational support from Group Quality & Compliance). About You You're a commercially strong, people centred leader who can credibly sit with clients at senior level and go deep on how behavioural science, co design and technology create better outcomes. You'll likely bring: Proven leadership experience with P&L accountability in healthcare/life sciences, patient engagement, digital health, agency/professional services or adjacent sectors Demonstrated experience integrating behavioural science evidence and frameworks into real world, patient centred solutions (not just "awareness" - you've operationalised it) 10+ year track record deploying patient centric solutions using leading technologies and multichannel approaches, translating strategy into delivery at scale including in the UK, across the EU and also US Strong client leadership: trusted advisor mindset, commercial rigour, and confidence leading complex stakeholder environments Leadership style that is clear, accountable, inclusive and pragmatic - able to build a high performing, values led culture Right to work in United Kingdom Why Join Atlantis Health? A global mission led organisation that blends behavioural science and technology to deliver better health outcomes and experiences - Change for Good For 25 years we have been supporting pharmaceutical clients locally in the UK and also European and global teams, helping design and deploy patient centric solutions at scale. These solutions include research, strategic consulting and end to end patient engagement solutions. The chance to lead a strategically important market with genuine autonomy and global collaboration Work that is meaningful, evidence based and built with patients and providers - not theory on a slide deck Competitive Salary and Benefits Package Ready to Create Change for Good? If you're excited by being part of a group focused on empowering patients to improve outcomes for all, owning a market, scaling behavioural science excellence, and deploying technology to deliver truly patient centric solutions - we'd love to hear from you.
Mar 06, 2026
Full time
At Atlantis Health, we partner with pharmaceutical, biotech and healthcare organisations to co design and deliver personalised, multichannel patient engagement solutions that improve experiences and outcomes across the health journey. With offices in London, Frankfurt, New Jersey, Sydney and New Zealand, we bring together leading behavioural science, co design and data driven digital platforms and proprietary technologies to create scalable, patient centred solutions that support people living with long term conditions and empower positive health outcomes - delivering Change for Good. We're looking for a Country Manager to lead the AHUK business - with full P&L accountability - and to elevate our UK market position as a best-in-class patient solutions partner which supports UK, European and Global Head office pharmaceutical partners. This role is for a leader who can drive commercial performance and bring genuine depth in integrating behavioural science evidence and frameworks into engaging, patient centric solutions, delivered through modern technology. The Opportunity As UK Country Manager, you'll own UK strategy, performance and culture - leading department heads and partnering closely with the global team. You'll strengthen and grow key client relationships, guide the evolution of the Atlantis Health offering in market, and ensure we consistently deliver on time, on strategy and on budget solutions. Critically, you will champion the UK's capability to translate behavioural science into real world, scalable programmes, using leading technologies to optimise outcomes for patients, HCPs, clients and internal teams. What You'll Be Responsible For 1) Market & Commercial Leadership (P&L Ownership) Full responsibility for the AHUK P&L and achievement of strategic, operational and financial objectives, aligned to Group strategy. Lead business development and the in market evolution of the Atlantis offer, including selling and scaling globally developed behaviour change solutions that are tailored to client needs, not just off the shelf products. Develop and execute a local marketing plan, pulling through Group marketing activity to support BD efforts. Represent and champion Atlantis Health in senior external engagements with clients, partners and suppliers. 2) Behavioural Science Excellence Embedded in Consulting Services & Delivery (Core Focus) Set the expectation that every UK solution is grounded in leading behavioural science evidence and makes explicit use of recognised behaviour change frameworks as relevant. Lead multidisciplinary teams (e.g., behavioural science, co design, client services, strategic consulting, creative, digital, data/insights) to translate evidence into engaging, patient centred solutions that drive measurable change. Ensure our patient engagement solutions are designed with patients and providers, reflecting real world barriers, motivations and context. Drive a culture of outcomes: clear behavioural objectives, pragmatic measurement, and continuous optimisation of interventions to improve stakeholder experience and results. 3) Technology Enabled Patient Centric Solutions (Core Focus) Champion the deployment of leading technologies to enable personalisation and multichannel engagement (digital platforms, data driven segmentation, content personalisation, workflow/CRM integration, automation, analytics, and emerging AI capabilities where appropriate). Ensure technology is used in service of patient needs - designing solutions that are simple, supportive, accessible, and credible for patients and HCPs. Strengthen UK capability to deliver scalable solutions using data driven digital platforms and proprietary technologies that enhance engagement and outcomes. 4) Operational Excellence & People Leadership Ensure on time, on strategy, on budget delivery of client consulting and end to end solutions in collaboration with client services leadership. Drive local operational efficiency and best practice implementation. Lead recruitment, development, motivation and performance management for UK teams and department leads 20 people working hybrid remote with two days a week in our office based in Richmond, West London. Implement Group policies, procedures and communications locally. 5) Governance, Risk & Accountability Act as senior UK leader with strong governance discipline across delivery, financial controls and operational risk. Serve as the UK Senior Responsible Individual (SRI) for data privacy and compliance, accountable for key decisions and risk acceptance (with day to day operational support from Group Quality & Compliance). About You You're a commercially strong, people centred leader who can credibly sit with clients at senior level and go deep on how behavioural science, co design and technology create better outcomes. You'll likely bring: Proven leadership experience with P&L accountability in healthcare/life sciences, patient engagement, digital health, agency/professional services or adjacent sectors Demonstrated experience integrating behavioural science evidence and frameworks into real world, patient centred solutions (not just "awareness" - you've operationalised it) 10+ year track record deploying patient centric solutions using leading technologies and multichannel approaches, translating strategy into delivery at scale including in the UK, across the EU and also US Strong client leadership: trusted advisor mindset, commercial rigour, and confidence leading complex stakeholder environments Leadership style that is clear, accountable, inclusive and pragmatic - able to build a high performing, values led culture Right to work in United Kingdom Why Join Atlantis Health? A global mission led organisation that blends behavioural science and technology to deliver better health outcomes and experiences - Change for Good For 25 years we have been supporting pharmaceutical clients locally in the UK and also European and global teams, helping design and deploy patient centric solutions at scale. These solutions include research, strategic consulting and end to end patient engagement solutions. The chance to lead a strategically important market with genuine autonomy and global collaboration Work that is meaningful, evidence based and built with patients and providers - not theory on a slide deck Competitive Salary and Benefits Package Ready to Create Change for Good? If you're excited by being part of a group focused on empowering patients to improve outcomes for all, owning a market, scaling behavioural science excellence, and deploying technology to deliver truly patient centric solutions - we'd love to hear from you.