TPF Recruitment are delighted to be working with a prestigious and growing firm of chartered accountants who are seeking a Private Client Tax Senior Manager to join their well-established team in Salisbury.This is an excellent opportunity for an experienced private client tax professional to take on a senior leadership role, managing complex client affairs, delivering high-quality advisory projects, and helping to shape the future of a highly regarded tax department.Responsibilities Manage a diverse portfolio of personal tax clients, including HNWIs, landed estates, agricultural clients, entrepreneurs, partnerships, and trusts. Lead on tax planning projects such as succession planning, use of trusts and corporate structures, and advising on capital gains and inheritance tax matters. Work closely with Partners and Directors on complex assignments, taking responsibility for delivering exceptional client service. Collaborate with other departments (e.g. Accounts and Corporate Tax) to provide joined-up advice and solutions. Oversee compliance work and provide guidance to more junior team members. Mentor, coach, and develop junior colleagues, offering constructive feedback and technical training. Build and maintain strong client relationships, identifying opportunities to add value and contribute to business growth. Requirements To succeed in this role, you will need: Significant experience in private client tax, gained within a professional services firm. Strong technical knowledge across a wide range of personal tax issues, with proven ability to explain complex matters clearly to clients. Demonstrable experience in both compliance and advisory work, including tax planning. Excellent people management skills, with a track record of developing and supporting junior staff. ACA and/or CTA qualification. Strong organisational skills and the ability to manage multiple priorities. Benefits Salary circa £60,000 - £75,000 per annum. Hybrid and flexible working arrangements. Private medical insurance, life assurance, and pension contributions. Generous holiday allowance, with the option to purchase additional leave. Shared parental leave and enhanced family policies. Fully funded training and continuous professional development. Please contact Joe Potter on (tel), (mob) or via for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
May 12, 2026
Full time
TPF Recruitment are delighted to be working with a prestigious and growing firm of chartered accountants who are seeking a Private Client Tax Senior Manager to join their well-established team in Salisbury.This is an excellent opportunity for an experienced private client tax professional to take on a senior leadership role, managing complex client affairs, delivering high-quality advisory projects, and helping to shape the future of a highly regarded tax department.Responsibilities Manage a diverse portfolio of personal tax clients, including HNWIs, landed estates, agricultural clients, entrepreneurs, partnerships, and trusts. Lead on tax planning projects such as succession planning, use of trusts and corporate structures, and advising on capital gains and inheritance tax matters. Work closely with Partners and Directors on complex assignments, taking responsibility for delivering exceptional client service. Collaborate with other departments (e.g. Accounts and Corporate Tax) to provide joined-up advice and solutions. Oversee compliance work and provide guidance to more junior team members. Mentor, coach, and develop junior colleagues, offering constructive feedback and technical training. Build and maintain strong client relationships, identifying opportunities to add value and contribute to business growth. Requirements To succeed in this role, you will need: Significant experience in private client tax, gained within a professional services firm. Strong technical knowledge across a wide range of personal tax issues, with proven ability to explain complex matters clearly to clients. Demonstrable experience in both compliance and advisory work, including tax planning. Excellent people management skills, with a track record of developing and supporting junior staff. ACA and/or CTA qualification. Strong organisational skills and the ability to manage multiple priorities. Benefits Salary circa £60,000 - £75,000 per annum. Hybrid and flexible working arrangements. Private medical insurance, life assurance, and pension contributions. Generous holiday allowance, with the option to purchase additional leave. Shared parental leave and enhanced family policies. Fully funded training and continuous professional development. Please contact Joe Potter on (tel), (mob) or via for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Casework Management Take professional responsibility as directed for managing a caseload which will include individuals, children, families and carers who require support and guidance. Enable them to identify their needs and plan support to meet those needs using the full range of options, seeking advice and support where appropriate. Demonstrate confident and effective judgement about risk and accountability in decision making. Assessment and Review Use assessment procedures discerningly in response to the presenting needs and to ensure that a proportionate assessment is completed in a way that enables maximum participation. Advice and Guidance Provide information, advice and guidance in line with current national legislation and to recognise the need for, and appropriately signpost to other agencies, services or providers. Safeguarding Understand the forms of harm and their impact on people and be able to identify safeguarding concerns. Where relevant and with support undertake assessment and planning for safeguarding. Staff Development Share and present professional knowledge and expertise with colleagues within the team. When appropriate provide professional reflective supervision to staff who are not professionally qualified. Data Quality Take professional and personal responsibility for clear recording of analysis and judgements, maintaining up to date case work records on the database as required by Surrey County Council. Take responsibility for working within the Directorate's data protection policies. Duties For All Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, safety and welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety Provide high quality relationship based social work services to children and families at tier 4 level of Surrey Safeguarding Children Board's Effective Family Resilience criteria. Safeguarding Understand the forms of abuse and neglect that children can be exposed to and differentiate clearly between significant impairment and significant harm Use motivational interviewing skills to try to engage parents in changing their behaviours that can cause impairment to their children's development or significant harm and engage appropriate adult services to support them to change. Assessment and Review To undertake strengths based assessments of immediate and wider family members and engage them in developing plans that will meet the needs of children and that are SMART To ensure plans are revised and reviewed regularly and inform manager of any escalations or risks and also any improvements To ensure children are looked after are placed in permanent alternative families as soon as it is ascertained that their needs cannot be met and that their wishes and feelings are included in plans. To ensure looked after children's health and development, their education training and preparation for independence are advanced and their needs for contact with family members, siblings and friends is prioritised Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
May 12, 2026
Seasonal
Casework Management Take professional responsibility as directed for managing a caseload which will include individuals, children, families and carers who require support and guidance. Enable them to identify their needs and plan support to meet those needs using the full range of options, seeking advice and support where appropriate. Demonstrate confident and effective judgement about risk and accountability in decision making. Assessment and Review Use assessment procedures discerningly in response to the presenting needs and to ensure that a proportionate assessment is completed in a way that enables maximum participation. Advice and Guidance Provide information, advice and guidance in line with current national legislation and to recognise the need for, and appropriately signpost to other agencies, services or providers. Safeguarding Understand the forms of harm and their impact on people and be able to identify safeguarding concerns. Where relevant and with support undertake assessment and planning for safeguarding. Staff Development Share and present professional knowledge and expertise with colleagues within the team. When appropriate provide professional reflective supervision to staff who are not professionally qualified. Data Quality Take professional and personal responsibility for clear recording of analysis and judgements, maintaining up to date case work records on the database as required by Surrey County Council. Take responsibility for working within the Directorate's data protection policies. Duties For All Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, safety and welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety Provide high quality relationship based social work services to children and families at tier 4 level of Surrey Safeguarding Children Board's Effective Family Resilience criteria. Safeguarding Understand the forms of abuse and neglect that children can be exposed to and differentiate clearly between significant impairment and significant harm Use motivational interviewing skills to try to engage parents in changing their behaviours that can cause impairment to their children's development or significant harm and engage appropriate adult services to support them to change. Assessment and Review To undertake strengths based assessments of immediate and wider family members and engage them in developing plans that will meet the needs of children and that are SMART To ensure plans are revised and reviewed regularly and inform manager of any escalations or risks and also any improvements To ensure children are looked after are placed in permanent alternative families as soon as it is ascertained that their needs cannot be met and that their wishes and feelings are included in plans. To ensure looked after children's health and development, their education training and preparation for independence are advanced and their needs for contact with family members, siblings and friends is prioritised Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Quality and Performance Manager JOB DESCRIPTION Job Title: IPS CtW Quality and Performance Manager Location: National / Hybrid Hours: Monday Friday 37.5 pw Accountable to: Head of Supported Employment Background Our IPS (Individual Placement and Support) and Connect to Work services support individuals to overcome barriers and build sustainable, positive futures through employment. Central to our approach is embedding the voices and lived experience of the people we support in everything we do, from service design to delivery and evaluation. About the role: We are seeking an experienced Quality & Performance Manager to lead on fidelity, compliance, and performance across multiple IPS and Connect to Work contracts nationwide. This is a strategic and hands on role, responsible for ensuring high quality service delivery aligned with IPS fidelity standards, while using data and insights to drive continuous improvement, performance outcomes, and future growth. You will work closely with senior leaders to strengthen service impact, support contract delivery, and contribute to business development. Job summary: The Quality & Performance Manager will lead on ensuring high standards of fidelity, compliance, and performance across Intuitive Thinking Skills IPS and Connect to Work contracts nationally. The role is responsible for monitoring service quality against IPS Grow and contractual standards, analysing performance data, and driving continuous improvement across multiple teams. Working closely with senior leaders and Employment Specialist Leads, the post holder will provide expert guidance, oversight, and support to ensure services consistently deliver positive outcomes for participants. The role also plays a key part in developing a robust data and impact framework, supporting strategic decision-making, and contributing to business growth through evidence-led insights. Key Responsibilities: Quality, Fidelity & Compliance • Ensure all services meet IPS Grow / BASE SEQF fidelity standards and contractual requirements • Monitor and improve compliance across all IPS and Connect to Work teams • Lead fidelity reviews and support teams to achieve and maintain Good or above ratings Performance & Data Insight • Lead the collection, analysis, and reporting of performance and compliance data • Develop and present clear, insightful reports to senior leadership • Build a comprehensive programme impact framework, including engagement, outcomes, and service impact • Use data to inform strategic decisions and continuous improvement Leadership & Team Development • Support and mentor Employment Specialist Leads to improve practice and outcomes • Work collaboratively with senior programme leads to strengthen service delivery • Contribute to performance reviews and ensure accountability across teams • Promote a culture of high performance, engagement, and continuous learning Stakeholder & Service Integration About You: Essential: Strong analytical skills with attention to detail Proven experience in quality, compliance, or fidelity focused roles Experience managing or supporting teams to improve performance Desirable: Experience within IPS or Connect to Work programmes Knowledge of IPS fidelity frameworks (e.g. IPS Grow / BASE SEQF) Background in welfare to work, employment support, or any related services Job Type: Full-time - £36,000 - £40,000 depending on experience Benefits: Company pension Cycle to Work scheme Employee discounts Company events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
May 12, 2026
Full time
Quality and Performance Manager JOB DESCRIPTION Job Title: IPS CtW Quality and Performance Manager Location: National / Hybrid Hours: Monday Friday 37.5 pw Accountable to: Head of Supported Employment Background Our IPS (Individual Placement and Support) and Connect to Work services support individuals to overcome barriers and build sustainable, positive futures through employment. Central to our approach is embedding the voices and lived experience of the people we support in everything we do, from service design to delivery and evaluation. About the role: We are seeking an experienced Quality & Performance Manager to lead on fidelity, compliance, and performance across multiple IPS and Connect to Work contracts nationwide. This is a strategic and hands on role, responsible for ensuring high quality service delivery aligned with IPS fidelity standards, while using data and insights to drive continuous improvement, performance outcomes, and future growth. You will work closely with senior leaders to strengthen service impact, support contract delivery, and contribute to business development. Job summary: The Quality & Performance Manager will lead on ensuring high standards of fidelity, compliance, and performance across Intuitive Thinking Skills IPS and Connect to Work contracts nationally. The role is responsible for monitoring service quality against IPS Grow and contractual standards, analysing performance data, and driving continuous improvement across multiple teams. Working closely with senior leaders and Employment Specialist Leads, the post holder will provide expert guidance, oversight, and support to ensure services consistently deliver positive outcomes for participants. The role also plays a key part in developing a robust data and impact framework, supporting strategic decision-making, and contributing to business growth through evidence-led insights. Key Responsibilities: Quality, Fidelity & Compliance • Ensure all services meet IPS Grow / BASE SEQF fidelity standards and contractual requirements • Monitor and improve compliance across all IPS and Connect to Work teams • Lead fidelity reviews and support teams to achieve and maintain Good or above ratings Performance & Data Insight • Lead the collection, analysis, and reporting of performance and compliance data • Develop and present clear, insightful reports to senior leadership • Build a comprehensive programme impact framework, including engagement, outcomes, and service impact • Use data to inform strategic decisions and continuous improvement Leadership & Team Development • Support and mentor Employment Specialist Leads to improve practice and outcomes • Work collaboratively with senior programme leads to strengthen service delivery • Contribute to performance reviews and ensure accountability across teams • Promote a culture of high performance, engagement, and continuous learning Stakeholder & Service Integration About You: Essential: Strong analytical skills with attention to detail Proven experience in quality, compliance, or fidelity focused roles Experience managing or supporting teams to improve performance Desirable: Experience within IPS or Connect to Work programmes Knowledge of IPS fidelity frameworks (e.g. IPS Grow / BASE SEQF) Background in welfare to work, employment support, or any related services Job Type: Full-time - £36,000 - £40,000 depending on experience Benefits: Company pension Cycle to Work scheme Employee discounts Company events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
As part of an exciting digital transformation, the University of Surrey is seeking a Cyber Security Continuous Improvement Manager. In this senior role, you will shape and strengthen the University's cyber resilience, ensuring our security capabilities, controls and behaviours continuously evolve in response to an ever changing threat landscape. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment. Role & Responsibilities: You will play a central role in how the University identifies, manages and adapts to cyber risk-using data, intelligence and sector best practice to guide decision making. The post leads our shift from reactive to proactive security, driving behavioural and cultural change across the institution and embedding clear accountability for cyber risk. Beyond formal project delivery, you will oversee continuous improvement activity-translating operational insight from metrics, audits, incidents and risk assessments into practical, business as usual enhancements. This work ensures faster detection and response, greater organisational readiness, and more resilient incident management processes. Responsibilities include: Lead continuous improvement - develop and implement a structured, continuous improvement roadmap to enhance the University's cybersecurity maturity over time. Drive risk reduction initiatives - oversee the identification, tracking and mitigation or cyber risks, ensuring continuous reduction of vulnerabilities across systems and processes enabling and influencing executive risk decision making. Lead on internal exercises and post incident reviews - Lead lessons learned activities, ensuring root causes are addressed and translated into practical, proportionate improvements. Accountability for ensuring organisational learning is embedded. Establish metrics and reporting - define and manage key performance indicators and key risk indicators to measure the effectiveness of controls and improvement efforts and which allow informed and timely decision making at senior levels of the organisation. Support during cyber security incidents - Assisting the Director of Cyber Security and the Head of Cyber Security Operations by facilitating structured engagement between Cyber Operations, Cyber Risk & Compliance, IT Services, Communications, and other University senior stakeholders, ensuring clarity of roles, actions, and timelines. The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact. It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans. What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: Competitive Salary Market leading Pension Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role, please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
May 12, 2026
Full time
As part of an exciting digital transformation, the University of Surrey is seeking a Cyber Security Continuous Improvement Manager. In this senior role, you will shape and strengthen the University's cyber resilience, ensuring our security capabilities, controls and behaviours continuously evolve in response to an ever changing threat landscape. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment. Role & Responsibilities: You will play a central role in how the University identifies, manages and adapts to cyber risk-using data, intelligence and sector best practice to guide decision making. The post leads our shift from reactive to proactive security, driving behavioural and cultural change across the institution and embedding clear accountability for cyber risk. Beyond formal project delivery, you will oversee continuous improvement activity-translating operational insight from metrics, audits, incidents and risk assessments into practical, business as usual enhancements. This work ensures faster detection and response, greater organisational readiness, and more resilient incident management processes. Responsibilities include: Lead continuous improvement - develop and implement a structured, continuous improvement roadmap to enhance the University's cybersecurity maturity over time. Drive risk reduction initiatives - oversee the identification, tracking and mitigation or cyber risks, ensuring continuous reduction of vulnerabilities across systems and processes enabling and influencing executive risk decision making. Lead on internal exercises and post incident reviews - Lead lessons learned activities, ensuring root causes are addressed and translated into practical, proportionate improvements. Accountability for ensuring organisational learning is embedded. Establish metrics and reporting - define and manage key performance indicators and key risk indicators to measure the effectiveness of controls and improvement efforts and which allow informed and timely decision making at senior levels of the organisation. Support during cyber security incidents - Assisting the Director of Cyber Security and the Head of Cyber Security Operations by facilitating structured engagement between Cyber Operations, Cyber Risk & Compliance, IT Services, Communications, and other University senior stakeholders, ensuring clarity of roles, actions, and timelines. The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact. It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans. What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: Competitive Salary Market leading Pension Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role, please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Internal Account Manager (Client Partner) Location: King's Lynn (Hybrid) Salary: £35,000 to £45,000 DOE Hours: Mon to Fri, 9:00am to 5:30pm Reports to: Managing Director We are seeking an Internal Account Manager (Client Partner) to act as the central point of contact for our client base. The role focuses on building strong relationships, understanding client needs, and working across internal teams and external partners to ensure those needs are delivered effectively. Role Overview Manage and build relationships across a portfolio of large UK based Health and Social Care clients, alongside several smaller organisations Rapidly understand and manage existing and planned client objectives and pipelines, supporting clients in recognising the value being delivered Work closely with internal teams and external partners to ensure a clear understanding of the benefits we deliver, as well as the considerations and impacts on the client's business and people Build on existing strong relationships with key stakeholders and identify challenges that can be addressed through technology, service improvement, and transformation Manage all client objectives through to completion, keeping clients fully informed of progress Maintain comprehensive and accurate CRM records including notes, next steps, and scheduled actions within CRM and Outlook Coordinate virtual teams around key objectives and projects, including clients, partners, and internal delivery and support teams Manage your own objective pipeline and work with the Team Leads to ensure sufficient resource is in place to meet client needs Proactively manage your own diary, follow ups, and reminders Attend regular client reviews and change boards via Microsoft Teams, with occasional face to face meetings. Provide weekly reporting to the business on the status of agreed and planned objectives across all clients, including feedback on client satisfaction. What We're Looking For Proven experience in account management or customer services, ideally within B2B or service based sectors A strong relationship focused mindset. This is not a new business or sales role Commercially astute with excellent communication skills and a strong focus on delivering exceptional customer service at all touchpoints Experience working with medium to large commercial, not for profit, charity, or public sector organisations, ideally within healthcare A good understanding of enterprise IT, including Microsoft 365, Managed Service Providers, and technology solutions What We Offer £35,000 to £45,000 basic salary DOE 25 days annual leave plus UK bank holidays Contributory pension scheme Personal training plan Health insurance Hybrid working model Regular one to one feedback and performance reviews Laptop and home working IT equipment Regular team socials Working Location: Typically one anchor day per week in the King's Lynn office with the commercial team, with remaining days split between office and home working subject to business needs. Occasional UK travel and overnight stays may be required to meet client needs. Interview Process 30 minute Microsoft Teams interview 60 minute face to face interview in King's Lynn with scenario testing 60 minute online team alignment assessment and DBS checks
May 11, 2026
Full time
Internal Account Manager (Client Partner) Location: King's Lynn (Hybrid) Salary: £35,000 to £45,000 DOE Hours: Mon to Fri, 9:00am to 5:30pm Reports to: Managing Director We are seeking an Internal Account Manager (Client Partner) to act as the central point of contact for our client base. The role focuses on building strong relationships, understanding client needs, and working across internal teams and external partners to ensure those needs are delivered effectively. Role Overview Manage and build relationships across a portfolio of large UK based Health and Social Care clients, alongside several smaller organisations Rapidly understand and manage existing and planned client objectives and pipelines, supporting clients in recognising the value being delivered Work closely with internal teams and external partners to ensure a clear understanding of the benefits we deliver, as well as the considerations and impacts on the client's business and people Build on existing strong relationships with key stakeholders and identify challenges that can be addressed through technology, service improvement, and transformation Manage all client objectives through to completion, keeping clients fully informed of progress Maintain comprehensive and accurate CRM records including notes, next steps, and scheduled actions within CRM and Outlook Coordinate virtual teams around key objectives and projects, including clients, partners, and internal delivery and support teams Manage your own objective pipeline and work with the Team Leads to ensure sufficient resource is in place to meet client needs Proactively manage your own diary, follow ups, and reminders Attend regular client reviews and change boards via Microsoft Teams, with occasional face to face meetings. Provide weekly reporting to the business on the status of agreed and planned objectives across all clients, including feedback on client satisfaction. What We're Looking For Proven experience in account management or customer services, ideally within B2B or service based sectors A strong relationship focused mindset. This is not a new business or sales role Commercially astute with excellent communication skills and a strong focus on delivering exceptional customer service at all touchpoints Experience working with medium to large commercial, not for profit, charity, or public sector organisations, ideally within healthcare A good understanding of enterprise IT, including Microsoft 365, Managed Service Providers, and technology solutions What We Offer £35,000 to £45,000 basic salary DOE 25 days annual leave plus UK bank holidays Contributory pension scheme Personal training plan Health insurance Hybrid working model Regular one to one feedback and performance reviews Laptop and home working IT equipment Regular team socials Working Location: Typically one anchor day per week in the King's Lynn office with the commercial team, with remaining days split between office and home working subject to business needs. Occasional UK travel and overnight stays may be required to meet client needs. Interview Process 30 minute Microsoft Teams interview 60 minute face to face interview in King's Lynn with scenario testing 60 minute online team alignment assessment and DBS checks
Location: North East England Employment Type: Permanent Salary: Competitive + Benefits Wolviston Management Services Ltd are recruiting on behalf of a long-established industry membership organisation that supports the chemical, process, and pharmaceutical sectors across the North East. We are seeking an experienced Membership Account Manager to strengthen client relationships, promote engagement, and deliver exceptional service to member companies. This is an excellent opportunity for an Account Manager or Recruitment Consultant who enjoys meeting people face-to-face , attending events, and working within a purpose-driven environment. Key Responsibilities: Develop and maintain relationships with key member accounts Promote membership services, events, and networking opportunities Attend and host regional meetings, conferences, and industry events Support members to maximise the value of their membership Maintain accurate records using CRM and reporting tools Skills & Experience: Proven experience in Account Management, Recruitment, or Business Development Strong communication and presentation skills Confident engaging with clients and stakeholders at all levels Excellent organisational and time-management abilities Competent in Microsoft Office and CRM systems Benefits Include: Competitive salary and company pension Generous annual leave entitlement Training and professional development opportunities Collaborative, professional working environment This position offers the chance to work with a respected organisation at the heart of the region's industrial community, representing leading businesses and supporting their continued growth.
May 11, 2026
Full time
Location: North East England Employment Type: Permanent Salary: Competitive + Benefits Wolviston Management Services Ltd are recruiting on behalf of a long-established industry membership organisation that supports the chemical, process, and pharmaceutical sectors across the North East. We are seeking an experienced Membership Account Manager to strengthen client relationships, promote engagement, and deliver exceptional service to member companies. This is an excellent opportunity for an Account Manager or Recruitment Consultant who enjoys meeting people face-to-face , attending events, and working within a purpose-driven environment. Key Responsibilities: Develop and maintain relationships with key member accounts Promote membership services, events, and networking opportunities Attend and host regional meetings, conferences, and industry events Support members to maximise the value of their membership Maintain accurate records using CRM and reporting tools Skills & Experience: Proven experience in Account Management, Recruitment, or Business Development Strong communication and presentation skills Confident engaging with clients and stakeholders at all levels Excellent organisational and time-management abilities Competent in Microsoft Office and CRM systems Benefits Include: Competitive salary and company pension Generous annual leave entitlement Training and professional development opportunities Collaborative, professional working environment This position offers the chance to work with a respected organisation at the heart of the region's industrial community, representing leading businesses and supporting their continued growth.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a People Generalist to join one of our fastest growing sectors on a 12 month fixed term contract. As a CBRE People Generalist, you will support core People operations and employee relations activities across the business. This role will have a specific focus on supporting portfolio's which are expanding across EMEA. The role requires a hands-on People Generalist with strong experience in TUPE transfers, onboarding new teams, and managing performance in a fast-paced, client-driven environment. You will play a key role in facilitating employee transitions across EMEA, working in close partnership with local People Partners to ensure compliance with local legislation and a consistent employee experience. The role is largely remote, with some travel required to the London office and to UK client sites to support TUPE consultations and transition activity. The role reports into a Senior People Partner based in the UK and sits within the People Strategy & Operations function. What You'll Do Oversee HR transactions related to onboarding of new employees, status changes for existing employees, and terminations of employees. Lead and support TUPE transfers across EMEA, including due diligence, consultation support, onboarding, and post-transfer integration. Manage the onboarding of newly acquired or transitioning teams, ensuring smooth and compliant employee experience. Provide interpretation of HR policies and procedures as they relate to individuals and company objectives. Support performance management processes, including performance improvement plans and manager guidance. Prepare reports and data to present to other areas of the business. Manage employee relations cases, including investigation, documentation, and resolution. Facilitate People transition across EMEA in partnership with local People Partners. Communicate company and government rules, regulations, and procedures and ensure compliance. Stay current on employment legislation relevant to the UK and EMEA. Lead by example and model behaviors consistent with CBRE RISE values. What You'll Need Bachelor's degree preferred with 2-5 years of relevant experience (or equivalent experience). Strong practical experience supporting TUPE transfers and employee transitions. Experience onboarding and supporting newly transitioning teams. Confidence managing employee relations and performance management cases. Ability to work effectively across multiple countries and stakeholder groups. Strong organisational skills with a proactive, hands-on approach. Strong working knowledge of Microsoft Office (Word, Excel, Outlook). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 11, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a People Generalist to join one of our fastest growing sectors on a 12 month fixed term contract. As a CBRE People Generalist, you will support core People operations and employee relations activities across the business. This role will have a specific focus on supporting portfolio's which are expanding across EMEA. The role requires a hands-on People Generalist with strong experience in TUPE transfers, onboarding new teams, and managing performance in a fast-paced, client-driven environment. You will play a key role in facilitating employee transitions across EMEA, working in close partnership with local People Partners to ensure compliance with local legislation and a consistent employee experience. The role is largely remote, with some travel required to the London office and to UK client sites to support TUPE consultations and transition activity. The role reports into a Senior People Partner based in the UK and sits within the People Strategy & Operations function. What You'll Do Oversee HR transactions related to onboarding of new employees, status changes for existing employees, and terminations of employees. Lead and support TUPE transfers across EMEA, including due diligence, consultation support, onboarding, and post-transfer integration. Manage the onboarding of newly acquired or transitioning teams, ensuring smooth and compliant employee experience. Provide interpretation of HR policies and procedures as they relate to individuals and company objectives. Support performance management processes, including performance improvement plans and manager guidance. Prepare reports and data to present to other areas of the business. Manage employee relations cases, including investigation, documentation, and resolution. Facilitate People transition across EMEA in partnership with local People Partners. Communicate company and government rules, regulations, and procedures and ensure compliance. Stay current on employment legislation relevant to the UK and EMEA. Lead by example and model behaviors consistent with CBRE RISE values. What You'll Need Bachelor's degree preferred with 2-5 years of relevant experience (or equivalent experience). Strong practical experience supporting TUPE transfers and employee transitions. Experience onboarding and supporting newly transitioning teams. Confidence managing employee relations and performance management cases. Ability to work effectively across multiple countries and stakeholder groups. Strong organisational skills with a proactive, hands-on approach. Strong working knowledge of Microsoft Office (Word, Excel, Outlook). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Team overview: Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: The role will be field based and you will be supplied with a company vehicle (electric). Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Team overview: Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: The role will be field based and you will be supplied with a company vehicle (electric). Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Team overview: Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: The role will be field based and you will be supplied with a company vehicle (electric). Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Team overview: Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: The role will be field based and you will be supplied with a company vehicle (electric). Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Admin and Finance Officer We are looking for someone who is organised, dependable and detail-focused, with strong administrative skills and a collaborative approach. This is an opportunity to join a warm and purpose-driven organisation where your work will directly support families across Gloucestershire. Position: Admin & Finance Officer Location: Stroud/Hybrid Hours: Part-time 30 hours per week, across at least 4 days but pattern can be negotiated/flexible working Salary: £27,694 per annum pro rata (£22,155 actual) Contract: Permanent Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date. Interviews: Will take place on a rolling basis, so apply early. The Role The Admin and Finance Officer provides reliable financial processing and high-quality administrative support, helping ensure the organisation operates efficiently and professionally. Working closely with the Office Manager and wider team, you will support financial administration, office coordination, accurate record keeping and organisational systems. Key areas of responsibility include: Financial Administration Administrative Support Organisational Support About You We re looking for someone who has: Experience in administration, finance support or office coordination Strong organisational skills and attention to detail Experience supporting payroll or bookkeeping processes Confidence working with financial information and maintaining accurate records Good IT skills, including Microsoft Office and database systems Ability to prioritise workload and manage competing tasks Strong communication and interpersonal skills Ability to work independently and as part of a team Ability to handle confidential and sensitive information appropriately If this sounds like you, then apply today! About the Organisation Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths. You may also have experience in areas such as Finance Officer, Finance Assistant, Finance Support, Accounts Assistant, Admin, Administrator, Administration, Finance Administrator, Finance Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 11, 2026
Full time
Admin and Finance Officer We are looking for someone who is organised, dependable and detail-focused, with strong administrative skills and a collaborative approach. This is an opportunity to join a warm and purpose-driven organisation where your work will directly support families across Gloucestershire. Position: Admin & Finance Officer Location: Stroud/Hybrid Hours: Part-time 30 hours per week, across at least 4 days but pattern can be negotiated/flexible working Salary: £27,694 per annum pro rata (£22,155 actual) Contract: Permanent Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date. Interviews: Will take place on a rolling basis, so apply early. The Role The Admin and Finance Officer provides reliable financial processing and high-quality administrative support, helping ensure the organisation operates efficiently and professionally. Working closely with the Office Manager and wider team, you will support financial administration, office coordination, accurate record keeping and organisational systems. Key areas of responsibility include: Financial Administration Administrative Support Organisational Support About You We re looking for someone who has: Experience in administration, finance support or office coordination Strong organisational skills and attention to detail Experience supporting payroll or bookkeeping processes Confidence working with financial information and maintaining accurate records Good IT skills, including Microsoft Office and database systems Ability to prioritise workload and manage competing tasks Strong communication and interpersonal skills Ability to work independently and as part of a team Ability to handle confidential and sensitive information appropriately If this sounds like you, then apply today! About the Organisation Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths. You may also have experience in areas such as Finance Officer, Finance Assistant, Finance Support, Accounts Assistant, Admin, Administrator, Administration, Finance Administrator, Finance Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role In an uncertain and fast-moving world, GlobalData's mission is to help our clients to be more successful and innovative. The world's largest industries use our unique data, expert analysis, and innovative solutions. We thrive on uncertainty which is why recent global events have increased demand for our services, creating exciting new career opportunities within our Customer Success team.? Are you motivated to help our clients understand what s going to happen in the future within their business Are you interested in working in a fast-paced, innovative environment Are you passionate about team development and motivating to exceptional performance? If so, we want to make you part of GlobalData s success story. As a member of our EMEA Customer Success team, you will work in a growing, energised culture, surrounded by motivated and talented colleagues who support many of the region s top businesses every day.? What you ll be doing Using your experience inside of the industry, you would be proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.? Engage,?delight?and retain clients by supporting business and individual user challenges. Work cross-functionally with our research teams to answer our client s most pressing questions in a timely way.? Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs. Develop an in-depth knowledge of our products and an understanding of what s happening in the industry so that you can drive continuous client engagement. Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so.? Ensure data integrity by updating records in our CRM system.? Be the voice of the customer within our business and provide feedback to all other teams to drive continuous customer success.? Begin contributing to thought leadership, such as blog posts, webinars, or industry panels. What we re looking for ? Bachelor's degree AND/OR 1-3 years work experience in a client support/service role.? Goal orientated with a positive attitude towards KPIs and targets.? Intellectual curiosity for business, people and culture, and a passion for problem-solving.? Looks to learn from others and works well independently and within a team.? Excellent oral and written communication skills.? Demonstrated ability to meet deadlines and have excellent attention to detail. Well defined prioritisation and organisational skills.? Salesforce and Microsoft Office experience preferred. Previous experience in the consumer industry preferred but not required In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 11, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role In an uncertain and fast-moving world, GlobalData's mission is to help our clients to be more successful and innovative. The world's largest industries use our unique data, expert analysis, and innovative solutions. We thrive on uncertainty which is why recent global events have increased demand for our services, creating exciting new career opportunities within our Customer Success team.? Are you motivated to help our clients understand what s going to happen in the future within their business Are you interested in working in a fast-paced, innovative environment Are you passionate about team development and motivating to exceptional performance? If so, we want to make you part of GlobalData s success story. As a member of our EMEA Customer Success team, you will work in a growing, energised culture, surrounded by motivated and talented colleagues who support many of the region s top businesses every day.? What you ll be doing Using your experience inside of the industry, you would be proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.? Engage,?delight?and retain clients by supporting business and individual user challenges. Work cross-functionally with our research teams to answer our client s most pressing questions in a timely way.? Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs. Develop an in-depth knowledge of our products and an understanding of what s happening in the industry so that you can drive continuous client engagement. Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so.? Ensure data integrity by updating records in our CRM system.? Be the voice of the customer within our business and provide feedback to all other teams to drive continuous customer success.? Begin contributing to thought leadership, such as blog posts, webinars, or industry panels. What we re looking for ? Bachelor's degree AND/OR 1-3 years work experience in a client support/service role.? Goal orientated with a positive attitude towards KPIs and targets.? Intellectual curiosity for business, people and culture, and a passion for problem-solving.? Looks to learn from others and works well independently and within a team.? Excellent oral and written communication skills.? Demonstrated ability to meet deadlines and have excellent attention to detail. Well defined prioritisation and organisational skills.? Salesforce and Microsoft Office experience preferred. Previous experience in the consumer industry preferred but not required In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shapi
May 11, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shapi
We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. " " Role/Team overview " The Senior Manager of Business Operations will lead financial and operational oversight for Global Product Sky while managing a team that supports the Global Product Experience Engineering and Global Platform Management functions. The role drives operational performance, delivers process and automation improvements, and provides expert financial and data analysis. It requires strong leadership across cross - functional teams, regular engagement with senior stakeholders, and the ability to manage multiple priorities to ensure high - quality, timely delivery. Global Product The Global Product Organisation is responsible for delivering world class products and services to our customers across both Sky and Comcast. Together, we offer the best and broadest range of content, deliver market-leading customer service, and use innovative technologies to give customers the best possible TV, Broadband and Mobile experience. The newly formed Global Product Business Operations team supports the organisation by simplifying decision making, driving efficiencies, and creating meaningful ways to measure outcomes. What you'll do " Act as a key partner in the community of practice, driving process automation and efficiency initiatives to empower teams. Collaborate with finance to oversee the financial portfolio, integrating data across Comcast and Sky, and support strategic portfolio management and product evaluations. Develop and manage Global KPI analysis and reporting, designing dashboards for better decision-making and analysing investments and resource allocation to optimise labour and roadmap strategies. Support workforce planning and roadmap strategy and decisions by analysing investment levels and resource allocation. Lead the consolidation and improvement of workforce tracking processes Work closely with cross-functional teams across procurement, legal, HR, and other business areas to ensure seamless collaboration and process improvement. Provide leadership by supporting the Senior Director of Business Operations to execute the team's vision, strategy, and policies while adopting tools like Excel and PowerPoint to enhance efficiency and innovation. Deliver high-quality outputs on time, effectively managing multiple tasks and priorities. What you'll bring" " Proven experience in driving change through constructively challenging the status quo and uncovering better solutions through tough questions. A passion for innovation, adaptability, and a relentless pursuit of excellence, fostering a culture of accountability and high performance. Proven ability to lead high-performing teams through mentorship, motivation, and delivering exceptional results. Strong expertise in financial management , process improvement, data analysis, and operational efficiency, with a balance of strategic vision and attention to detail. Exceptional interpersonal skills-engaging, empathetic, and transparent-enabling effective collaboration across all organisational levels and diverse business areas. Proficiency in cross-functional collaboration and stakeholder engagement, with a focus on fostering operational excellence and building strong relationships. Benefits and perks " There's one thing people can't stop talking about when it comes to life at Sky: the perks . Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema " Pension package" with up to 9% employer contribution Private healthcare"with mental health support " Aviva Digital GP and dental insurance " Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes " A range of Sky VIP rewards and experiences " How you'll work " We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. " " Your office base" " Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. " Who we are " We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. "
May 11, 2026
Full time
We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. " " Role/Team overview " The Senior Manager of Business Operations will lead financial and operational oversight for Global Product Sky while managing a team that supports the Global Product Experience Engineering and Global Platform Management functions. The role drives operational performance, delivers process and automation improvements, and provides expert financial and data analysis. It requires strong leadership across cross - functional teams, regular engagement with senior stakeholders, and the ability to manage multiple priorities to ensure high - quality, timely delivery. Global Product The Global Product Organisation is responsible for delivering world class products and services to our customers across both Sky and Comcast. Together, we offer the best and broadest range of content, deliver market-leading customer service, and use innovative technologies to give customers the best possible TV, Broadband and Mobile experience. The newly formed Global Product Business Operations team supports the organisation by simplifying decision making, driving efficiencies, and creating meaningful ways to measure outcomes. What you'll do " Act as a key partner in the community of practice, driving process automation and efficiency initiatives to empower teams. Collaborate with finance to oversee the financial portfolio, integrating data across Comcast and Sky, and support strategic portfolio management and product evaluations. Develop and manage Global KPI analysis and reporting, designing dashboards for better decision-making and analysing investments and resource allocation to optimise labour and roadmap strategies. Support workforce planning and roadmap strategy and decisions by analysing investment levels and resource allocation. Lead the consolidation and improvement of workforce tracking processes Work closely with cross-functional teams across procurement, legal, HR, and other business areas to ensure seamless collaboration and process improvement. Provide leadership by supporting the Senior Director of Business Operations to execute the team's vision, strategy, and policies while adopting tools like Excel and PowerPoint to enhance efficiency and innovation. Deliver high-quality outputs on time, effectively managing multiple tasks and priorities. What you'll bring" " Proven experience in driving change through constructively challenging the status quo and uncovering better solutions through tough questions. A passion for innovation, adaptability, and a relentless pursuit of excellence, fostering a culture of accountability and high performance. Proven ability to lead high-performing teams through mentorship, motivation, and delivering exceptional results. Strong expertise in financial management , process improvement, data analysis, and operational efficiency, with a balance of strategic vision and attention to detail. Exceptional interpersonal skills-engaging, empathetic, and transparent-enabling effective collaboration across all organisational levels and diverse business areas. Proficiency in cross-functional collaboration and stakeholder engagement, with a focus on fostering operational excellence and building strong relationships. Benefits and perks " There's one thing people can't stop talking about when it comes to life at Sky: the perks . Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema " Pension package" with up to 9% employer contribution Private healthcare"with mental health support " Aviva Digital GP and dental insurance " Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes " A range of Sky VIP rewards and experiences " How you'll work " We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. " " Your office base" " Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. " Who we are " We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. "
An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am - 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits 25 days holiday + bank holidays Additional birthday day off Medicash plan Company sick pay scheme Pension scheme Free onsite parking Flexible approach to working hours where required Genuine progression opportunities within a growing business The Day to Day Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution. Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical teams to troubleshoot and resolve issues. Building relationships with client stakeholders and maintaining high levels of service. Supporting onboarding and transition activities following project implementations. Monitoring service performance, reporting and operational processes. Driving improvements across support delivery, documentation and ways of working. Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be Experience within a service delivery, service desk, technical support or IT operations environment. Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms and IT infrastructure. Ability to confidently prioritise workload and manage escalations. Commercial awareness and a solutions-focused mindset. Strong organisational skills with attention to detail. Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
May 11, 2026
Full time
An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am - 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits 25 days holiday + bank holidays Additional birthday day off Medicash plan Company sick pay scheme Pension scheme Free onsite parking Flexible approach to working hours where required Genuine progression opportunities within a growing business The Day to Day Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution. Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical teams to troubleshoot and resolve issues. Building relationships with client stakeholders and maintaining high levels of service. Supporting onboarding and transition activities following project implementations. Monitoring service performance, reporting and operational processes. Driving improvements across support delivery, documentation and ways of working. Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be Experience within a service delivery, service desk, technical support or IT operations environment. Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms and IT infrastructure. Ability to confidently prioritise workload and manage escalations. Commercial awareness and a solutions-focused mindset. Strong organisational skills with attention to detail. Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 11, 2026
Full time
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 11, 2026
Full time
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 11, 2026
Full time
Senior Quantity Surveyor Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Exciting times to join Freedom! We are looking for a confident and organised Senior Quantity Surveyor or Quantity Surveyor to join us. With long-term framework contract awards and exciting growth across the business, this is a fantastic opportunity to play a key role in a high-performing commercial team.Reporting into the Commercial Manager, you'll be supporting the Networks business unit across large electrical and civil frameworks and major standalone projects. This is a fast-paced, high-volume role that offers variety, challenge, and the chance to lead client-facing meetings and drive commercial success. Some of the key deliverables in this role will include: Managing NEC3/4 and bespoke contracts across multiple projects Leading quotation submissions and ensuring contract orders are in place Overseeing valuations, applications, variations, and final accounts Managing supply chain contracts and subcontractor accounts Producing and maintaining CVRs and cash flow forecasts Establishing monthly project reviews and senior review processes Attending client progress meetings and managing dispute resolution Driving continuous improvement and innovation across commercial practices What we're looking for: We're looking for a proactive and commercially astute individual who thrives in a collaborative team environment and enjoys leading client interactions. You'll be someone who brings clarity, structure, and energy to a busy and rewarding role. Strong working knowledge of NEC3/4 and other contract forms Solid experience in a Quantity Surveyor or similar role Proficiency in MS Excel, including pivot tables and lookups Experience in civil engineering and construction projects, experience with utilities or substation / power projects would be beneficial but not compulsory for the role. A degree in Quantity Surveying, Construction Management or a related discipline (or HNC with relevant experience) Benefits: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme . Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Are you experienced in transport operations and ready to operate at a national, strategic level? Do you enjoy leading projects, improving processes and turning data into meaningful commercial outcomes? Looking for a role where you can influence how a large retail transport network operates end-to-end? GXO is currently seeking a talented and commercially minded Operations Support Manager to join our B&Q contract. This is a national role, reporting to the Account Director, where you will lead customer and operational projects, drive continuous improvement, and act as a central point of governance across the transport network. You'll work closely with operational leaders and the customer senior management team to ensure projects are designed, delivered and embedded successfully, with clear ownership, controls and measurable benefits. This is a full-time, permanent position. You'll work Monday to Friday, 37.5 hours per week, with up to 50% travel across the network. Flexibility is required, this is logistics after all! Pay, benefits and more: You'll be paid a salary of up to £50,000 per annum. The role also offers a company car or car allowance of £450 per calendar month. You'll receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You'll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year! What you'll do on a typical day: Lead and deliver customer and operational projects across the B&Q transport network, from solution design through to implementation and handover Establish and maintain robust project governance, controls and reporting throughout the project lifecycle Drive process improvement and continuous improvement methodologies across the operation Act as a single point of contact for accurate PI / CI reporting, tracking benefits, savings and governance Work closely with site operations and senior customer stakeholders to identify commercial opportunities and best practice Support delivery of a significant savings plan while influencing wider logistics cost and working capital performance What you need to succeed at GXO: Experience in a transport operational environment, preferably with project exposure Proven background delivering projects or change initiatives within logistics or supply chain Strong commercial awareness with the ability to analyse data and translate insight into action Confident stakeholder management skills, able to influence at all levels internally and externally Strong decision-making, accountability and change management capability Degree-level qualification (or equivalent); Project Management / PRINCE qualification desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 11, 2026
Full time
Are you experienced in transport operations and ready to operate at a national, strategic level? Do you enjoy leading projects, improving processes and turning data into meaningful commercial outcomes? Looking for a role where you can influence how a large retail transport network operates end-to-end? GXO is currently seeking a talented and commercially minded Operations Support Manager to join our B&Q contract. This is a national role, reporting to the Account Director, where you will lead customer and operational projects, drive continuous improvement, and act as a central point of governance across the transport network. You'll work closely with operational leaders and the customer senior management team to ensure projects are designed, delivered and embedded successfully, with clear ownership, controls and measurable benefits. This is a full-time, permanent position. You'll work Monday to Friday, 37.5 hours per week, with up to 50% travel across the network. Flexibility is required, this is logistics after all! Pay, benefits and more: You'll be paid a salary of up to £50,000 per annum. The role also offers a company car or car allowance of £450 per calendar month. You'll receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You'll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year! What you'll do on a typical day: Lead and deliver customer and operational projects across the B&Q transport network, from solution design through to implementation and handover Establish and maintain robust project governance, controls and reporting throughout the project lifecycle Drive process improvement and continuous improvement methodologies across the operation Act as a single point of contact for accurate PI / CI reporting, tracking benefits, savings and governance Work closely with site operations and senior customer stakeholders to identify commercial opportunities and best practice Support delivery of a significant savings plan while influencing wider logistics cost and working capital performance What you need to succeed at GXO: Experience in a transport operational environment, preferably with project exposure Proven background delivering projects or change initiatives within logistics or supply chain Strong commercial awareness with the ability to analyse data and translate insight into action Confident stakeholder management skills, able to influence at all levels internally and externally Strong decision-making, accountability and change management capability Degree-level qualification (or equivalent); Project Management / PRINCE qualification desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
