519 jobs found

Business Development Manager - Software & Services - Unified Comms - Hybrid with Car Allowance Our client is a leading specialist distributor in cloud communications, unified communications, and software & services, partnering with top-tier vendors to deliver innovative, market-leading solutions across Contact Centre, Zoom, Microsoft Teams, and wider UC platforms. With a strong reputation for collaboration, commercial insight, and partner enablement, they continue to drive significant growth across cloud, SaaS, and service-based portfolios. Backed by deep market expertise and a progressive, people-centric culture, the business empowers its teams to take ownership, innovate, and make a real commercial impact. The Role With ambitious growth plans underway, they are now seeking an experienced, commercially driven Business Development Manager to accelerate the expansion of their Software & Services portfolio. This is a high-impact role focused on new partner acquisition, developing strategic relationships, and delivering strong revenue and margin performance across cloud, SaaS, and service-based solutions. Key Responsibilities Sales Growth - Deliver revenue and margin targets across Software and Professional Services. Partner Acquisition - Identify, prospect, and onboard new partners into the portfolio. Account Management - Manage and grow a portfolio of partners, driving retention and expansion. Vendor Collaboration - Work closely with vendors to execute campaigns, promotions, and enablement programmes. Commercial Reporting - Maintain accurate forecasting, CRM updates, and commercial documentation. Cross-functional Coordination - Collaborate with internal teams to ensure a seamless customer experience. Skills & Attributes Strong commercial awareness and strategic mindset Excellent communication and relationship-building skills Proactive, self-motivated, and results-driven, confident negotiator with a solutions-focused approach Highly organised with strong planning and reporting capability, able to work independently and collaboratively Experience & Qualifications Proven experience in business development, channel sales, or account management Background in software, SaaS, cloud communications, or unified communications Demonstrable success in achieving revenue and margin targets Skilled in pipeline management, negotiation, and closing complex opportunities Proficient with CRM systems (e.g., Salesforce, NetSuite) and Microsoft Office About You Our client is committed to fostering an inclusive and diverse workplace. You will bring: Respect for diversity and inclusive working practices. Cultural awareness and sensitivity Strong collaboration and communication skills. Flexibility, adaptability, and a willingness to learn Empathy and emotional intelligence. Inclusive leadership qualities Commitment to continuous learning and development If you have a strong commercial mindset, proven experience in partner-led sales, and a passion for driving growth within the software and services sector, we encourage you to apply. Why Join? High-impact role with real autonomy. Opportunity to shape and scale a fast-growing portfolio. Strong vendor partnerships and market presence Supportive, collaborative culture. Commitment to diversity, inclusion, and continuous learning. A business that values ownership, accountability, and innovation

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Are you an experienced HR and Payroll professional looking to take your career to the next level? A leading organisation within a vibrant sector is seeking a dedicated and strategic HR & Payroll Manager to lead their HR operations and payroll functions based on the outskirts of Waterlooville. This dynamic business is committed to fostering a positive, inclusive workplace culture, supporting employee development, and driving organisational success. This is an excellent opportunity to work within a growing organisation that values its people and encourages professional growth. What will the HR & Payroll Manager role involve? Leading the delivery of comprehensive HR services covering recruitment, onboarding, employee relations, performance management, and offboarding, promoting best practices and organisational values Ensuring compliance with employment legislation by developing practical policies and maintaining accurate and secure HR documentation Overseeing and processing the end-to-end payroll process, including statutory payments, pension administration, and employee benefits management. Managing systems and data integrity, reporting key HR and payroll metrics to support strategic decision-making Mentoring and coaching a team member Suitable Candidate for the HR & Payroll Manager vacancy: Proven experience managing HR and multiple payrolls Strong knowledge of employment law, payroll processing, and HR systems Excellent communication skills, with the ability to build effective relationships at all levels CIPD Level 5 qualification or equivalent experience Demonstrable organisational and problem-solving skills, with a proactive approach to improving processes and efficiencies Additional benefits and information for the role of HR & Payroll Manager: Competitive salary package, salary will be dependent on experience 23 days annual leave plus Bank Holidays Payment for professional memberships relevant to the role Excellent EAP, including access to a 24/7 GP service Social and engagement events to connect and celebrate the team Opportunities for professional development and career progression CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Supplier Quality Team Leader (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does a Supplier Quality Team Leader role mean at our client? The Supplier Quality Team Leader is responsible for leading all aspects of supplier and manufacturer quality assurance, ensuring that globally sourced ingredients meet the highest standards of safety, compliance, and customer requirements. The role drives supplier performance, oversees audit programmes, and strengthens the Quality Management System across the supply base. You will lead a team responsible for supplier compliance, audit readiness, and continuous improvement, while supporting business growth through robust, scalable, and effective quality processes. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect: Lead, coach and develop the Supplier Quality team, promoting high performance, accountability, and a proactive, solutions focused culture. Set clear priorities and manage team workload across supplier audits, compliance activities, and documentation. Act as Deputy to the Assistant Quality Manager as required, ensuring continuity of leadership and decision making. Own the end to end supplier quality lifecycle, including onboarding, approval, monitoring, requalification, and ongoing performance management. Lead the supplier and manufacturer audit programme and ensure timely and effective closure of non conformances. Ensure supplier documentation, including audit packs, specifications, certifications, and technical data, is accurate, current, and audit ready. Own key third party certifications (e.g. BRC, FAMI QS), working closely with certification bodies and internal stakeholders. Monitor supplier performance using KPIs, risk assessments, and continuous monitoring programmes, identifying trends and emerging risks. Drive supplier compliance improvements by working directly with manufacturers to implement corrective and preventative actions. Lead initiatives to improve supplier related processes, driving standardisation, efficiency, and effective use of data and performance insights. Act as the escalation point for complex supplier technical queries from customers and internal teams. Support customer audits and documentation requests, coordinating effectively with global partners. Collaborate with commercial and global quality teams to ensure supplier capabilities, standards, and audit approaches align with business and customer requirements. Support business critical and cross functional projects as required. Does this sound like you: Minimum of 5 years experience in supplier quality, quality assurance, or manufacturing quality within the food or feed ingredients industry. Proven experience managing supplier and manufacturer relationships from a quality, compliance, and regulatory perspective. Strong working knowledge of relevant industry standards and schemes, including FSSC, BRC, HACCP, FAMI QS, and Organic. Demonstrated experience leading supplier and manufacturer audits and managing corrective and preventative action processes. Previous people management or team leadership experience. Strong stakeholder management and communication skills, with the ability to effectively influence external partners. Highly organised, with the ability to manage multiple suppliers, audits, and competing priorities simultaneously. Interested? Our client would love to hear from you. Click apply and you will be taken to their careers page to complete your application.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures Experience of leading complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

TPF Recruitment are delighted to be working with a prestigious and growing firm of chartered accountants who are seeking a Private Client Tax Senior Manager to join their well-established team in Salisbury.This is an excellent opportunity for an experienced private client tax professional to take on a senior leadership role, managing complex client affairs, delivering high-quality advisory projects, and helping to shape the future of a highly regarded tax department.Responsibilities Manage a diverse portfolio of personal tax clients, including HNWIs, landed estates, agricultural clients, entrepreneurs, partnerships, and trusts. Lead on tax planning projects such as succession planning, use of trusts and corporate structures, and advising on capital gains and inheritance tax matters. Work closely with Partners and Directors on complex assignments, taking responsibility for delivering exceptional client service. Collaborate with other departments (e.g. Accounts and Corporate Tax) to provide joined-up advice and solutions. Oversee compliance work and provide guidance to more junior team members. Mentor, coach, and develop junior colleagues, offering constructive feedback and technical training. Build and maintain strong client relationships, identifying opportunities to add value and contribute to business growth. Requirements To succeed in this role, you will need: Significant experience in private client tax, gained within a professional services firm. Strong technical knowledge across a wide range of personal tax issues, with proven ability to explain complex matters clearly to clients. Demonstrable experience in both compliance and advisory work, including tax planning. Excellent people management skills, with a track record of developing and supporting junior staff. ACA and/or CTA qualification. Strong organisational skills and the ability to manage multiple priorities. Benefits Salary circa £60,000 - £75,000 per annum. Hybrid and flexible working arrangements. Private medical insurance, life assurance, and pension contributions. Generous holiday allowance, with the option to purchase additional leave. Shared parental leave and enhanced family policies. Fully funded training and continuous professional development. Please contact Joe Potter on (tel), (mob) or via for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).

Casework Management Take professional responsibility as directed for managing a caseload which will include individuals, children, families and carers who require support and guidance. Enable them to identify their needs and plan support to meet those needs using the full range of options, seeking advice and support where appropriate. Demonstrate confident and effective judgement about risk and accountability in decision making. Assessment and Review Use assessment procedures discerningly in response to the presenting needs and to ensure that a proportionate assessment is completed in a way that enables maximum participation. Advice and Guidance Provide information, advice and guidance in line with current national legislation and to recognise the need for, and appropriately signpost to other agencies, services or providers. Safeguarding Understand the forms of harm and their impact on people and be able to identify safeguarding concerns. Where relevant and with support undertake assessment and planning for safeguarding. Staff Development Share and present professional knowledge and expertise with colleagues within the team. When appropriate provide professional reflective supervision to staff who are not professionally qualified. Data Quality Take professional and personal responsibility for clear recording of analysis and judgements, maintaining up to date case work records on the database as required by Surrey County Council. Take responsibility for working within the Directorate's data protection policies. Duties For All Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, safety and welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety Provide high quality relationship based social work services to children and families at tier 4 level of Surrey Safeguarding Children Board's Effective Family Resilience criteria. Safeguarding Understand the forms of abuse and neglect that children can be exposed to and differentiate clearly between significant impairment and significant harm Use motivational interviewing skills to try to engage parents in changing their behaviours that can cause impairment to their children's development or significant harm and engage appropriate adult services to support them to change. Assessment and Review To undertake strengths based assessments of immediate and wider family members and engage them in developing plans that will meet the needs of children and that are SMART To ensure plans are revised and reviewed regularly and inform manager of any escalations or risks and also any improvements To ensure children are looked after are placed in permanent alternative families as soon as it is ascertained that their needs cannot be met and that their wishes and feelings are included in plans. To ensure looked after children's health and development, their education training and preparation for independence are advanced and their needs for contact with family members, siblings and friends is prioritised Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Quality and Performance Manager JOB DESCRIPTION Job Title: IPS CtW Quality and Performance Manager Location: National / Hybrid Hours: Monday Friday 37.5 pw Accountable to: Head of Supported Employment Background Our IPS (Individual Placement and Support) and Connect to Work services support individuals to overcome barriers and build sustainable, positive futures through employment. Central to our approach is embedding the voices and lived experience of the people we support in everything we do, from service design to delivery and evaluation. About the role: We are seeking an experienced Quality & Performance Manager to lead on fidelity, compliance, and performance across multiple IPS and Connect to Work contracts nationwide. This is a strategic and hands on role, responsible for ensuring high quality service delivery aligned with IPS fidelity standards, while using data and insights to drive continuous improvement, performance outcomes, and future growth. You will work closely with senior leaders to strengthen service impact, support contract delivery, and contribute to business development. Job summary: The Quality & Performance Manager will lead on ensuring high standards of fidelity, compliance, and performance across Intuitive Thinking Skills IPS and Connect to Work contracts nationally. The role is responsible for monitoring service quality against IPS Grow and contractual standards, analysing performance data, and driving continuous improvement across multiple teams. Working closely with senior leaders and Employment Specialist Leads, the post holder will provide expert guidance, oversight, and support to ensure services consistently deliver positive outcomes for participants. The role also plays a key part in developing a robust data and impact framework, supporting strategic decision-making, and contributing to business growth through evidence-led insights. Key Responsibilities: Quality, Fidelity & Compliance • Ensure all services meet IPS Grow / BASE SEQF fidelity standards and contractual requirements • Monitor and improve compliance across all IPS and Connect to Work teams • Lead fidelity reviews and support teams to achieve and maintain Good or above ratings Performance & Data Insight • Lead the collection, analysis, and reporting of performance and compliance data • Develop and present clear, insightful reports to senior leadership • Build a comprehensive programme impact framework, including engagement, outcomes, and service impact • Use data to inform strategic decisions and continuous improvement Leadership & Team Development • Support and mentor Employment Specialist Leads to improve practice and outcomes • Work collaboratively with senior programme leads to strengthen service delivery • Contribute to performance reviews and ensure accountability across teams • Promote a culture of high performance, engagement, and continuous learning Stakeholder & Service Integration About You: Essential: Strong analytical skills with attention to detail Proven experience in quality, compliance, or fidelity focused roles Experience managing or supporting teams to improve performance Desirable: Experience within IPS or Connect to Work programmes Knowledge of IPS fidelity frameworks (e.g. IPS Grow / BASE SEQF) Background in welfare to work, employment support, or any related services Job Type: Full-time - £36,000 - £40,000 depending on experience Benefits: Company pension Cycle to Work scheme Employee discounts Company events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

As part of an exciting digital transformation, the University of Surrey is seeking a Cyber Security Continuous Improvement Manager. In this senior role, you will shape and strengthen the University's cyber resilience, ensuring our security capabilities, controls and behaviours continuously evolve in response to an ever changing threat landscape. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment. Role & Responsibilities: You will play a central role in how the University identifies, manages and adapts to cyber risk-using data, intelligence and sector best practice to guide decision making. The post leads our shift from reactive to proactive security, driving behavioural and cultural change across the institution and embedding clear accountability for cyber risk. Beyond formal project delivery, you will oversee continuous improvement activity-translating operational insight from metrics, audits, incidents and risk assessments into practical, business as usual enhancements. This work ensures faster detection and response, greater organisational readiness, and more resilient incident management processes. Responsibilities include: Lead continuous improvement - develop and implement a structured, continuous improvement roadmap to enhance the University's cybersecurity maturity over time. Drive risk reduction initiatives - oversee the identification, tracking and mitigation or cyber risks, ensuring continuous reduction of vulnerabilities across systems and processes enabling and influencing executive risk decision making. Lead on internal exercises and post incident reviews - Lead lessons learned activities, ensuring root causes are addressed and translated into practical, proportionate improvements. Accountability for ensuring organisational learning is embedded. Establish metrics and reporting - define and manage key performance indicators and key risk indicators to measure the effectiveness of controls and improvement efforts and which allow informed and timely decision making at senior levels of the organisation. Support during cyber security incidents - Assisting the Director of Cyber Security and the Head of Cyber Security Operations by facilitating structured engagement between Cyber Operations, Cyber Risk & Compliance, IT Services, Communications, and other University senior stakeholders, ensuring clarity of roles, actions, and timelines. The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact. It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans. What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: Competitive Salary Market leading Pension Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role, please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Location: North East England Employment Type: Permanent Salary: Competitive + Benefits Wolviston Management Services Ltd are recruiting on behalf of a long-established industry membership organisation that supports the chemical, process, and pharmaceutical sectors across the North East. We are seeking an experienced Membership Account Manager to strengthen client relationships, promote engagement, and deliver exceptional service to member companies. This is an excellent opportunity for an Account Manager or Recruitment Consultant who enjoys meeting people face-to-face , attending events, and working within a purpose-driven environment. Key Responsibilities: Develop and maintain relationships with key member accounts Promote membership services, events, and networking opportunities Attend and host regional meetings, conferences, and industry events Support members to maximise the value of their membership Maintain accurate records using CRM and reporting tools Skills & Experience: Proven experience in Account Management, Recruitment, or Business Development Strong communication and presentation skills Confident engaging with clients and stakeholders at all levels Excellent organisational and time-management abilities Competent in Microsoft Office and CRM systems Benefits Include: Competitive salary and company pension Generous annual leave entitlement Training and professional development opportunities Collaborative, professional working environment This position offers the chance to work with a respected organisation at the heart of the region's industrial community, representing leading businesses and supporting their continued growth.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a People Generalist to join one of our fastest growing sectors on a 12 month fixed term contract. As a CBRE People Generalist, you will support core People operations and employee relations activities across the business. This role will have a specific focus on supporting portfolio's which are expanding across EMEA. The role requires a hands-on People Generalist with strong experience in TUPE transfers, onboarding new teams, and managing performance in a fast-paced, client-driven environment. You will play a key role in facilitating employee transitions across EMEA, working in close partnership with local People Partners to ensure compliance with local legislation and a consistent employee experience. The role is largely remote, with some travel required to the London office and to UK client sites to support TUPE consultations and transition activity. The role reports into a Senior People Partner based in the UK and sits within the People Strategy & Operations function. What You'll Do Oversee HR transactions related to onboarding of new employees, status changes for existing employees, and terminations of employees. Lead and support TUPE transfers across EMEA, including due diligence, consultation support, onboarding, and post-transfer integration. Manage the onboarding of newly acquired or transitioning teams, ensuring smooth and compliant employee experience. Provide interpretation of HR policies and procedures as they relate to individuals and company objectives. Support performance management processes, including performance improvement plans and manager guidance. Prepare reports and data to present to other areas of the business. Manage employee relations cases, including investigation, documentation, and resolution. Facilitate People transition across EMEA in partnership with local People Partners. Communicate company and government rules, regulations, and procedures and ensure compliance. Stay current on employment legislation relevant to the UK and EMEA. Lead by example and model behaviors consistent with CBRE RISE values. What You'll Need Bachelor's degree preferred with 2-5 years of relevant experience (or equivalent experience). Strong practical experience supporting TUPE transfers and employee transitions. Experience onboarding and supporting newly transitioning teams. Confidence managing employee relations and performance management cases. Ability to work effectively across multiple countries and stakeholder groups. Strong organisational skills with a proactive, hands-on approach. Strong working knowledge of Microsoft Office (Word, Excel, Outlook). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Team overview: Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: The role will be field based and you will be supplied with a company vehicle (electric). Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Team overview: Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: The role will be field based and you will be supplied with a company vehicle (electric). Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Admin and Finance Officer We are looking for someone who is organised, dependable and detail-focused, with strong administrative skills and a collaborative approach. This is an opportunity to join a warm and purpose-driven organisation where your work will directly support families across Gloucestershire. Position: Admin & Finance Officer Location: Stroud/Hybrid Hours: Part-time 30 hours per week, across at least 4 days but pattern can be negotiated/flexible working Salary: £27,694 per annum pro rata (£22,155 actual) Contract: Permanent Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date. Interviews: Will take place on a rolling basis, so apply early. The Role The Admin and Finance Officer provides reliable financial processing and high-quality administrative support, helping ensure the organisation operates efficiently and professionally. Working closely with the Office Manager and wider team, you will support financial administration, office coordination, accurate record keeping and organisational systems. Key areas of responsibility include: Financial Administration Administrative Support Organisational Support About You We re looking for someone who has: Experience in administration, finance support or office coordination Strong organisational skills and attention to detail Experience supporting payroll or bookkeeping processes Confidence working with financial information and maintaining accurate records Good IT skills, including Microsoft Office and database systems Ability to prioritise workload and manage competing tasks Strong communication and interpersonal skills Ability to work independently and as part of a team Ability to handle confidential and sensitive information appropriately If this sounds like you, then apply today! About the Organisation Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths. You may also have experience in areas such as Finance Officer, Finance Assistant, Finance Support, Accounts Assistant, Admin, Administrator, Administration, Finance Administrator, Finance Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role In an uncertain and fast-moving world, GlobalData's mission is to help our clients to be more successful and innovative. The world's largest industries use our unique data, expert analysis, and innovative solutions. We thrive on uncertainty which is why recent global events have increased demand for our services, creating exciting new career opportunities within our Customer Success team.? Are you motivated to help our clients understand what s going to happen in the future within their business Are you interested in working in a fast-paced, innovative environment Are you passionate about team development and motivating to exceptional performance? If so, we want to make you part of GlobalData s success story. As a member of our EMEA Customer Success team, you will work in a growing, energised culture, surrounded by motivated and talented colleagues who support many of the region s top businesses every day.? What you ll be doing Using your experience inside of the industry, you would be proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.? Engage,?delight?and retain clients by supporting business and individual user challenges. Work cross-functionally with our research teams to answer our client s most pressing questions in a timely way.? Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs. Develop an in-depth knowledge of our products and an understanding of what s happening in the industry so that you can drive continuous client engagement. Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so.? Ensure data integrity by updating records in our CRM system.? Be the voice of the customer within our business and provide feedback to all other teams to drive continuous customer success.? Begin contributing to thought leadership, such as blog posts, webinars, or industry panels. What we re looking for ? Bachelor's degree AND/OR 1-3 years work experience in a client support/service role.? Goal orientated with a positive attitude towards KPIs and targets.? Intellectual curiosity for business, people and culture, and a passion for problem-solving.? Looks to learn from others and works well independently and within a team.? Excellent oral and written communication skills.? Demonstrated ability to meet deadlines and have excellent attention to detail. Well defined prioritisation and organisational skills.? Salesforce and Microsoft Office experience preferred. Previous experience in the consumer industry preferred but not required In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. 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We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. " " Role/Team overview " The Senior Manager of Business Operations will lead financial and operational oversight for Global Product Sky while managing a team that supports the Global Product Experience Engineering and Global Platform Management functions. The role drives operational performance, delivers process and automation improvements, and provides expert financial and data analysis. It requires strong leadership across cross - functional teams, regular engagement with senior stakeholders, and the ability to manage multiple priorities to ensure high - quality, timely delivery. Global Product The Global Product Organisation is responsible for delivering world class products and services to our customers across both Sky and Comcast. Together, we offer the best and broadest range of content, deliver market-leading customer service, and use innovative technologies to give customers the best possible TV, Broadband and Mobile experience. The newly formed Global Product Business Operations team supports the organisation by simplifying decision making, driving efficiencies, and creating meaningful ways to measure outcomes. What you'll do " Act as a key partner in the community of practice, driving process automation and efficiency initiatives to empower teams. Collaborate with finance to oversee the financial portfolio, integrating data across Comcast and Sky, and support strategic portfolio management and product evaluations. Develop and manage Global KPI analysis and reporting, designing dashboards for better decision-making and analysing investments and resource allocation to optimise labour and roadmap strategies. Support workforce planning and roadmap strategy and decisions by analysing investment levels and resource allocation. Lead the consolidation and improvement of workforce tracking processes Work closely with cross-functional teams across procurement, legal, HR, and other business areas to ensure seamless collaboration and process improvement. Provide leadership by supporting the Senior Director of Business Operations to execute the team's vision, strategy, and policies while adopting tools like Excel and PowerPoint to enhance efficiency and innovation. Deliver high-quality outputs on time, effectively managing multiple tasks and priorities. What you'll bring" " Proven experience in driving change through constructively challenging the status quo and uncovering better solutions through tough questions. A passion for innovation, adaptability, and a relentless pursuit of excellence, fostering a culture of accountability and high performance. Proven ability to lead high-performing teams through mentorship, motivation, and delivering exceptional results. Strong expertise in financial management , process improvement, data analysis, and operational efficiency, with a balance of strategic vision and attention to detail. Exceptional interpersonal skills-engaging, empathetic, and transparent-enabling effective collaboration across all organisational levels and diverse business areas. Proficiency in cross-functional collaboration and stakeholder engagement, with a focus on fostering operational excellence and building strong relationships. Benefits and perks " There's one thing people can't stop talking about when it comes to life at Sky: the perks . Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema " Pension package" with up to 9% employer contribution Private healthcare"with mental health support " Aviva Digital GP and dental insurance " Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes " A range of Sky VIP rewards and experiences " How you'll work " We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. " " Your office base" " Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. " Who we are " We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. "