Overview Job Role: Strategy Manager - Resources Location: London Career Level: 7 Manager Are you passionate about making energy and natural resources more affordable, secure, and sustainable? Accenture's Resources Strategy Practice is growing, and we're looking for new joiners to our London team, including a Strategy Manager. As a Resources Strategy Manager There will never be a typical day at Accenture, but that's why people love it here. Here are just a few typical responsibilities: Lead the end-to-end delivery of complex strategy and transformation engagements, owning workstreams or full engagements with accountability for quality, outcomes, and client satisfaction. Structure and solve complex, ambiguous business, change, and technology problems, setting the analytical direction for teams and ensuring insights translate into practical, actionable recommendations. Identify and support business development and sales opportunities, partnering with our leaders, clients, and senior managers across our practices to take the best of our firm to our clients. Collaborate closely with senior managers and partners, learning continuously and contributing actively to the development of the Resources Strategy team. Examples of typical projects that you will support and contribute to include: Defining and delivering enterprise-wide energy transition and net-zero strategies. Identifying asset portfolio and capital allocation strategies to maximise value while reducing emissions. Designing new operating models and transformations to enable more agile, efficient, and digitally enabled organisations. Driving large-scale cost, productivity, and performance improvement programmes across upstream, midstream, downstream, utilities, and mining clients. Embedding data, digital, and AI-enabled decision-making into core business and strategic processes. Qualifications Job Qualifications We are looking for high-potential individuals with a rich set of skills, a keen willingness to learn, and personal drive to grow rapidly within the organisation: Significant consulting and/or relevant industry experience in the Resources sector (Oil & Gas, Utilities, Mining). Deep understanding of resources industry trends, strategic challenges, competitive landscapes, and emerging business and operating models. Proven experience leading consulting engagements and managing teams in complex, fast-paced environments. Experience on transformation projects, including operational restructuring, organisational change, and technology-driven transformations. Strong business development capability, including shaping proposals, leading client discussions, and contributing to revenue growth. Comfort operating at the intersection of business and technology, with an understanding of how emerging technologies (e.g., AI, digital solutions) can deliver tangible strategic value for clients. Ability and willingness to travel and work effectively across diverse business and cultural environments. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Apr 05, 2026
Full time
Overview Job Role: Strategy Manager - Resources Location: London Career Level: 7 Manager Are you passionate about making energy and natural resources more affordable, secure, and sustainable? Accenture's Resources Strategy Practice is growing, and we're looking for new joiners to our London team, including a Strategy Manager. As a Resources Strategy Manager There will never be a typical day at Accenture, but that's why people love it here. Here are just a few typical responsibilities: Lead the end-to-end delivery of complex strategy and transformation engagements, owning workstreams or full engagements with accountability for quality, outcomes, and client satisfaction. Structure and solve complex, ambiguous business, change, and technology problems, setting the analytical direction for teams and ensuring insights translate into practical, actionable recommendations. Identify and support business development and sales opportunities, partnering with our leaders, clients, and senior managers across our practices to take the best of our firm to our clients. Collaborate closely with senior managers and partners, learning continuously and contributing actively to the development of the Resources Strategy team. Examples of typical projects that you will support and contribute to include: Defining and delivering enterprise-wide energy transition and net-zero strategies. Identifying asset portfolio and capital allocation strategies to maximise value while reducing emissions. Designing new operating models and transformations to enable more agile, efficient, and digitally enabled organisations. Driving large-scale cost, productivity, and performance improvement programmes across upstream, midstream, downstream, utilities, and mining clients. Embedding data, digital, and AI-enabled decision-making into core business and strategic processes. Qualifications Job Qualifications We are looking for high-potential individuals with a rich set of skills, a keen willingness to learn, and personal drive to grow rapidly within the organisation: Significant consulting and/or relevant industry experience in the Resources sector (Oil & Gas, Utilities, Mining). Deep understanding of resources industry trends, strategic challenges, competitive landscapes, and emerging business and operating models. Proven experience leading consulting engagements and managing teams in complex, fast-paced environments. Experience on transformation projects, including operational restructuring, organisational change, and technology-driven transformations. Strong business development capability, including shaping proposals, leading client discussions, and contributing to revenue growth. Comfort operating at the intersection of business and technology, with an understanding of how emerging technologies (e.g., AI, digital solutions) can deliver tangible strategic value for clients. Ability and willingness to travel and work effectively across diverse business and cultural environments. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Apr 05, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Apr 04, 2026
Full time
Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 04, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 04, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
NMGH New Hospital Business Support Officer Manchester University NHS Foundation Trust Employer: Manchester University NHS Foundation Trust Location: Manchester, M8 5RB Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job North Manchester General Hospital New Hospital Project Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a new hospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world class clinical care for our communities. This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester. The Business Support Officer will be responsible for providing a high quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day to day operation of the New Hospital Project Team. The role will co ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team. The Business Support Officer will undertake and support the delivery of the following key activities: Support the implementation and maintaining of accurate financial and project management records Provide diary management to Project Team Members. Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders. Prepare accurate records of meetings, events and workshops as may be necessary. Support the development, implementation and maintenance of highly effective project administration processes and procedures. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one. To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT Your Candidate Place, simply click on the relevant PDF document under the 'Supporting Documents' section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. This advert closes on Wednesday 15 Apr 2026 Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 04, 2026
Full time
NMGH New Hospital Business Support Officer Manchester University NHS Foundation Trust Employer: Manchester University NHS Foundation Trust Location: Manchester, M8 5RB Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job North Manchester General Hospital New Hospital Project Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a new hospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world class clinical care for our communities. This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester. The Business Support Officer will be responsible for providing a high quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day to day operation of the New Hospital Project Team. The role will co ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team. The Business Support Officer will undertake and support the delivery of the following key activities: Support the implementation and maintaining of accurate financial and project management records Provide diary management to Project Team Members. Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders. Prepare accurate records of meetings, events and workshops as may be necessary. Support the development, implementation and maintenance of highly effective project administration processes and procedures. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one. To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT Your Candidate Place, simply click on the relevant PDF document under the 'Supporting Documents' section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. This advert closes on Wednesday 15 Apr 2026 Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Senior Product Manager (12 Month FTC) Location: London / Hybrid (2 days per week in office) Reporting to: Head of Product The role We are on a mission to give everyone the belief that they can make their move. Home movers across the UK spend more than a billion minutes on Rightmove each month and our website and apps receive over 140 million visits per month. This 12 month fixed term contract role joins at an exciting time as we grow our capacity and capability in our search sub domain, an area which plays a fundamental part of why consumers love our brand. The teams want to keep building on the search fundamentals we have in place whilst also making sure that we move with consumer behaviour in property search by being at the forefront of innovation and leveraging AI to supercharge their search experience. Senior Product Managers are responsible for a sub domain within a wider product domain and line manage Product Managers as well as manage the backlog of a smaller product team. They play a crucial role in both areas by shaping, steering, and delivering the vision for the sub domain, collaborating closely with engineering, design, analytics and other key stakeholders. As product leaders they also play a key role in driving positive change across the entire product management community. Typical week as a Senior Product Manager might involve: Leads a focused product team, maintaining and prioritising a backlog of improvements Guiding and empowering Product Managers through mentoring, championing best practice, and offering support to establish high standards of product management Supporting Product Managers with product discovery and delivery processes, while maintaining accountability among team members Take an active role in the experience discovery of initiatives and products, working closely with Product Designers, Researchers, and AI squads to define the approach Partners with Product Managers and the Head of Product to establish and own data driven strategic objectives for the sub domain, focusing on both short and medium term goals Engaging in the recruitment process to bring in fresh talent, enriching the team's dynamics and fostering a diverse range of skills and perspectives Responsible for defining and conveying the progress of OKRs within their domain to both the product leadership team and broader senior stakeholders Defining requirements and overseeing the delivery of solutions within your product team Defining and monitoring the product health and performance metrics for your sub domain, actively advocating for and implementing changes based on these metrics Taking an active role in the experience discovery of initiatives and products, working closely with Product Design, Research and Analytics to define approach Spending time understanding what motivates our consumers and partners and ensuring they are up to date with industry insights Generating unique ideas, resourcefully identifying opportunities, and encouraging innovation within the team Working with engineers and technical architects to understand technology limitations, recommendations and development options We are looking for the following background: Ability to lead and motivate both a product team and Product Managers towards achieving goals Proven experience delivering successful end to end delivery of search products in a technology led company Willing to lead through ambiguity, aiding in identifying clear paths forward Enjoys and excels at delivering results through empowering and guiding the team, fostering a collaborative and productive environment Proficient in extracting data and transforming it into actionable insights and meaningful strategies that drive decision making Loves solving customer and consumers problems and continuously seeks feedback to guide their product strategy Comfortable communicating effectively to a diverse audience, from both within Product Development and the wider audience, across all organisational levels Committed to transparency and clear communication, especially in challenging situations, ensuring that setbacks are addressed openly and constructively Exhibits resilience and maintains a positive, solution focused approach during difficult times, inspiring perseverance and confidence within the team Actively seeks to understand and evaluate the commercial and operational implications (and opportunities) of their decisions within their sub domain, ensuring a strong business acumen informs their strategy Constantly mindful of long term objectives, ensuring that immediate decisions align with the sub domain's future success Takes responsibility for a product and deliver it with an autonomous delivery team Is passionate about delivering quality software to end users Has excellent organisational skills and the ability to multitask Sets and measures clear, realistic and timely goals Actively encourages contributions from all those around them recognising the value of team members input when solving problems Will drive the vision for the product their team is working on Has found the agile philosophy to be second nature Constant need to learn and improve What we offer Cash plan for dental, optical and physio treatments Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes Hybrid working pattern with 2 days in the office Contributory stakeholder pension Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life Competitive compensation package Paid leave for maternity, paternity, adoption & fertility Travel Loans, Bike to Work scheme, Rental Deposit Loan Charitable contributions through Payroll Giving and donation matching Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more Equal Opportunity Employer As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. Application Confirmation By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Apr 04, 2026
Full time
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Senior Product Manager (12 Month FTC) Location: London / Hybrid (2 days per week in office) Reporting to: Head of Product The role We are on a mission to give everyone the belief that they can make their move. Home movers across the UK spend more than a billion minutes on Rightmove each month and our website and apps receive over 140 million visits per month. This 12 month fixed term contract role joins at an exciting time as we grow our capacity and capability in our search sub domain, an area which plays a fundamental part of why consumers love our brand. The teams want to keep building on the search fundamentals we have in place whilst also making sure that we move with consumer behaviour in property search by being at the forefront of innovation and leveraging AI to supercharge their search experience. Senior Product Managers are responsible for a sub domain within a wider product domain and line manage Product Managers as well as manage the backlog of a smaller product team. They play a crucial role in both areas by shaping, steering, and delivering the vision for the sub domain, collaborating closely with engineering, design, analytics and other key stakeholders. As product leaders they also play a key role in driving positive change across the entire product management community. Typical week as a Senior Product Manager might involve: Leads a focused product team, maintaining and prioritising a backlog of improvements Guiding and empowering Product Managers through mentoring, championing best practice, and offering support to establish high standards of product management Supporting Product Managers with product discovery and delivery processes, while maintaining accountability among team members Take an active role in the experience discovery of initiatives and products, working closely with Product Designers, Researchers, and AI squads to define the approach Partners with Product Managers and the Head of Product to establish and own data driven strategic objectives for the sub domain, focusing on both short and medium term goals Engaging in the recruitment process to bring in fresh talent, enriching the team's dynamics and fostering a diverse range of skills and perspectives Responsible for defining and conveying the progress of OKRs within their domain to both the product leadership team and broader senior stakeholders Defining requirements and overseeing the delivery of solutions within your product team Defining and monitoring the product health and performance metrics for your sub domain, actively advocating for and implementing changes based on these metrics Taking an active role in the experience discovery of initiatives and products, working closely with Product Design, Research and Analytics to define approach Spending time understanding what motivates our consumers and partners and ensuring they are up to date with industry insights Generating unique ideas, resourcefully identifying opportunities, and encouraging innovation within the team Working with engineers and technical architects to understand technology limitations, recommendations and development options We are looking for the following background: Ability to lead and motivate both a product team and Product Managers towards achieving goals Proven experience delivering successful end to end delivery of search products in a technology led company Willing to lead through ambiguity, aiding in identifying clear paths forward Enjoys and excels at delivering results through empowering and guiding the team, fostering a collaborative and productive environment Proficient in extracting data and transforming it into actionable insights and meaningful strategies that drive decision making Loves solving customer and consumers problems and continuously seeks feedback to guide their product strategy Comfortable communicating effectively to a diverse audience, from both within Product Development and the wider audience, across all organisational levels Committed to transparency and clear communication, especially in challenging situations, ensuring that setbacks are addressed openly and constructively Exhibits resilience and maintains a positive, solution focused approach during difficult times, inspiring perseverance and confidence within the team Actively seeks to understand and evaluate the commercial and operational implications (and opportunities) of their decisions within their sub domain, ensuring a strong business acumen informs their strategy Constantly mindful of long term objectives, ensuring that immediate decisions align with the sub domain's future success Takes responsibility for a product and deliver it with an autonomous delivery team Is passionate about delivering quality software to end users Has excellent organisational skills and the ability to multitask Sets and measures clear, realistic and timely goals Actively encourages contributions from all those around them recognising the value of team members input when solving problems Will drive the vision for the product their team is working on Has found the agile philosophy to be second nature Constant need to learn and improve What we offer Cash plan for dental, optical and physio treatments Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes Hybrid working pattern with 2 days in the office Contributory stakeholder pension Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life Competitive compensation package Paid leave for maternity, paternity, adoption & fertility Travel Loans, Bike to Work scheme, Rental Deposit Loan Charitable contributions through Payroll Giving and donation matching Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more Equal Opportunity Employer As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. Application Confirmation By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 04, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Customer Experience Manager x 2 1x 12 months fixed term contract and 1x 6 month contract Full time (34.5 hours) Location: Hybrid between home and a Macmillan office (see what this looks like in the advert text) Salary range: £43,000 - £48,000 per annum At Macmillan Cancer Support, we know that delivering an exceptional customer experience is vital to how we support people living with cancer and the wider communities we serve. We're looking for a passionate and strategic Customer Experience Manager to help us improve, align and innovate how people engage with our services and products. This is a challenging role for someone who thrives on understanding complex journeys, driving improvement, and enabling teams to deliver consistent, effective and compassionate experiences. About the role As our Customer Experience Manager, you'll be at the heart of ensuring our customer journeys are designed with people's needs front and centre. You'll work across a diverse portfolio of cancer support services and products, helping teams understand their customers better, help people get the right support, when they need it from our, and continuously improve the quality and impact of the experience we provide. Your work will be insight-driven and collaborative, using journey mapping and service design disciplines, data, and feedback to inform strategies and implementation plans. You'll also play a key role in embedding customer first thinking across Macmillan by supporting teams with training, tools, and best practices. Key responsibilities: Support the development and delivery of customer insight and analytics briefs to understand key pain points and opportunities. Map customer journeys across Macmillan's products, services, and relevant external touchpoints to identify areas for alignment and improvement. Contribute to the development of strategies and tactical solutions that improve navigation across services, enhance experience, and deliver value to both users and Macmillan. Collaborate with internal teams to implement improvements, track progress, and report on the effectiveness of experience strategies. Enable service and product owners to adopt Macmillan's journey mapping methodologies and establish clear measures of impact and effectiveness. Work with insight and strategy teams to identify service gaps and support the design of new experiences where needed. Lead on the reporting of key customer experience, quality, and effectiveness metrics, helping to prioritise improvements and action plans. Define and advocate for the data, systems, and technology needed to improve customer journeys, acting as a business lead where appropriate. Build strong, collaborative relationships across teams and departments to align efforts and share best practice. Manage external suppliers and working with third parties involved in delivering customer experience initiatives. Champion Macmillan's values and ensure they are consistently reflected in customer experiences across all our products and services. About you We're looking for someone who: Has strong experience in customer experience and preferably also service design or related disciplines. Can demonstrate delivering successful experience / operational improvements through journey mapping, service improvement or customer-focused transformation. Is confident working with data, insight and metrics to drive decisions and measure impact. Is a natural collaborator and communicator, able to influence and support diverse internal stakeholders. Understands how to build and embed best practice in experience design across large organisations. Has experience managing projects and working with external partners or suppliers. Brings a user centred mindset and a passion for delivering positive outcomes for customers. About hybrid working in this role We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There is an expectation for attendance in the office weekly, but this can be discussed with the hiring manager at interview. Benefits In return, we offer a range of benefits including: 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days Pension matched up to 7.5% 120+ learning and development offers, with access to external professional qualifications Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more Recruitment Process Application deadline: 23:59 on 14th April First interview dates: TBC To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team for advice, or a conversation on reasonable adjustments.
Apr 04, 2026
Full time
Customer Experience Manager x 2 1x 12 months fixed term contract and 1x 6 month contract Full time (34.5 hours) Location: Hybrid between home and a Macmillan office (see what this looks like in the advert text) Salary range: £43,000 - £48,000 per annum At Macmillan Cancer Support, we know that delivering an exceptional customer experience is vital to how we support people living with cancer and the wider communities we serve. We're looking for a passionate and strategic Customer Experience Manager to help us improve, align and innovate how people engage with our services and products. This is a challenging role for someone who thrives on understanding complex journeys, driving improvement, and enabling teams to deliver consistent, effective and compassionate experiences. About the role As our Customer Experience Manager, you'll be at the heart of ensuring our customer journeys are designed with people's needs front and centre. You'll work across a diverse portfolio of cancer support services and products, helping teams understand their customers better, help people get the right support, when they need it from our, and continuously improve the quality and impact of the experience we provide. Your work will be insight-driven and collaborative, using journey mapping and service design disciplines, data, and feedback to inform strategies and implementation plans. You'll also play a key role in embedding customer first thinking across Macmillan by supporting teams with training, tools, and best practices. Key responsibilities: Support the development and delivery of customer insight and analytics briefs to understand key pain points and opportunities. Map customer journeys across Macmillan's products, services, and relevant external touchpoints to identify areas for alignment and improvement. Contribute to the development of strategies and tactical solutions that improve navigation across services, enhance experience, and deliver value to both users and Macmillan. Collaborate with internal teams to implement improvements, track progress, and report on the effectiveness of experience strategies. Enable service and product owners to adopt Macmillan's journey mapping methodologies and establish clear measures of impact and effectiveness. Work with insight and strategy teams to identify service gaps and support the design of new experiences where needed. Lead on the reporting of key customer experience, quality, and effectiveness metrics, helping to prioritise improvements and action plans. Define and advocate for the data, systems, and technology needed to improve customer journeys, acting as a business lead where appropriate. Build strong, collaborative relationships across teams and departments to align efforts and share best practice. Manage external suppliers and working with third parties involved in delivering customer experience initiatives. Champion Macmillan's values and ensure they are consistently reflected in customer experiences across all our products and services. About you We're looking for someone who: Has strong experience in customer experience and preferably also service design or related disciplines. Can demonstrate delivering successful experience / operational improvements through journey mapping, service improvement or customer-focused transformation. Is confident working with data, insight and metrics to drive decisions and measure impact. Is a natural collaborator and communicator, able to influence and support diverse internal stakeholders. Understands how to build and embed best practice in experience design across large organisations. Has experience managing projects and working with external partners or suppliers. Brings a user centred mindset and a passion for delivering positive outcomes for customers. About hybrid working in this role We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There is an expectation for attendance in the office weekly, but this can be discussed with the hiring manager at interview. Benefits In return, we offer a range of benefits including: 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days Pension matched up to 7.5% 120+ learning and development offers, with access to external professional qualifications Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more Recruitment Process Application deadline: 23:59 on 14th April First interview dates: TBC To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team for advice, or a conversation on reasonable adjustments.
About this role Being a part of BlackRock means being a part of a community of experienced, ambitious people who are taking on some of the world's most complex financial challenges. And our founder-led culture has maintained its entrepreneurial feel - we work hard, we work fast, and we work with purpose. Team Overview BlackRock's Multi-Asset Strategies & Solutions (MASS) business is the investment group at the heart of BlackRock's portfolio construction, asset allocation, and active management ecosystem. MASS draws on the full toolkit of index, factor, and alpha-seeking investment capabilities to deliver precise investment outcomes and innovative alpha insights. Our team of 600+ multi asset investment professionals constructs active asset allocation strategies and whole portfolio solutions across a wide spectrum of commingled funds, separate accounts, model portfolios, and outsourcing solutions in the wealth and institutional channels. Currently, MASS manages over $2.5 trillion in assets and has a strong presence in London, New York, San Francisco and Asia Pacific. Position Overview and Responsibilities As a Portfolio Manager in MASS, you will be working as part of a team managing portfolios across a range of clients and product types. Your responsibilities will include: Managing portfolios comprised of physical and synthetic fixed income, equity, FX, funds, private markets and commodity exposures Leading daily portfolio management tasks including implementing multiple investment strategies, handling client flows, FX hedging, rebalancing and monitoring positioning, and risk/ performance decomposition Ensuring all mandates conform to performance expectations, investment guidelines, risk parameters, and regulatory requirements Applying technology and analytical tools to improve processes, build scale and enhance investment decision-making Working with analytics, risk, data, and other platform teams to drive operational improvements and contribute to overall systems/investment and trading process design Participating in research related to portfolio construction, asset allocation, security selection, and other investment topics We are looking for individuals who are: Fiduciaries: You consistently put clients first and maintain integrity in every aspect of performance Curious: You like to learn new things and are happy to challenge the status quo Intellectual: You are excited about growing your skillset through solving problems Accountable: You feel personal ownership and passion for the work you do and an aspiration to be better Finishers: You drive things to completion Exacting: "Good enough" is simply not good enough Open: You value and respect input from others Experience / Qualifications 4 to 8 years of prior experience in portfolio management or related role desired (e.g. risk management, analytics, trading), with accompanying knowledge in relevant subject areas such as markets, instruments, portfolio construction, exposure and risk measures, or attribution Undergraduate degree in a quantitative field (Physics, Mathematics, Finance, Economics, Computer Science or similar) or equivalent demonstrated professional experience with proven passion for investing Relevant experience managing Wealth / Solutions multi asset portfolio / models preferred, including experience in managing and rebalancing portfolios and FX hedging. Strong technical abilities with ability to develop process automation and tools to manage large numbers of portfolios. Data skills and coding experience required. Knowledge or experience across markets and instruments such as ETFs and other fund vehicles, derivatives, FX, rates, equities or credit markets (options, IRS, CDS, etc. a plus) Critical thinking and problem solving skills, with the ability to identify investing and operational challenges, and to design and implement solutions. Strong strategic communication and interpersonal skills, ability to partner with multiple groups across the firm, and to work both independently and as part of a team in a highly collaborative, global environment. Meticulous attention to detail with an ability to remain focused across a wide range of portfolio types and activities. Strong process awareness and ability to address operational risk issues. Technical skills such as Python, AI tools required, and experience working with Aladdin strongly preferred. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Apr 04, 2026
Full time
About this role Being a part of BlackRock means being a part of a community of experienced, ambitious people who are taking on some of the world's most complex financial challenges. And our founder-led culture has maintained its entrepreneurial feel - we work hard, we work fast, and we work with purpose. Team Overview BlackRock's Multi-Asset Strategies & Solutions (MASS) business is the investment group at the heart of BlackRock's portfolio construction, asset allocation, and active management ecosystem. MASS draws on the full toolkit of index, factor, and alpha-seeking investment capabilities to deliver precise investment outcomes and innovative alpha insights. Our team of 600+ multi asset investment professionals constructs active asset allocation strategies and whole portfolio solutions across a wide spectrum of commingled funds, separate accounts, model portfolios, and outsourcing solutions in the wealth and institutional channels. Currently, MASS manages over $2.5 trillion in assets and has a strong presence in London, New York, San Francisco and Asia Pacific. Position Overview and Responsibilities As a Portfolio Manager in MASS, you will be working as part of a team managing portfolios across a range of clients and product types. Your responsibilities will include: Managing portfolios comprised of physical and synthetic fixed income, equity, FX, funds, private markets and commodity exposures Leading daily portfolio management tasks including implementing multiple investment strategies, handling client flows, FX hedging, rebalancing and monitoring positioning, and risk/ performance decomposition Ensuring all mandates conform to performance expectations, investment guidelines, risk parameters, and regulatory requirements Applying technology and analytical tools to improve processes, build scale and enhance investment decision-making Working with analytics, risk, data, and other platform teams to drive operational improvements and contribute to overall systems/investment and trading process design Participating in research related to portfolio construction, asset allocation, security selection, and other investment topics We are looking for individuals who are: Fiduciaries: You consistently put clients first and maintain integrity in every aspect of performance Curious: You like to learn new things and are happy to challenge the status quo Intellectual: You are excited about growing your skillset through solving problems Accountable: You feel personal ownership and passion for the work you do and an aspiration to be better Finishers: You drive things to completion Exacting: "Good enough" is simply not good enough Open: You value and respect input from others Experience / Qualifications 4 to 8 years of prior experience in portfolio management or related role desired (e.g. risk management, analytics, trading), with accompanying knowledge in relevant subject areas such as markets, instruments, portfolio construction, exposure and risk measures, or attribution Undergraduate degree in a quantitative field (Physics, Mathematics, Finance, Economics, Computer Science or similar) or equivalent demonstrated professional experience with proven passion for investing Relevant experience managing Wealth / Solutions multi asset portfolio / models preferred, including experience in managing and rebalancing portfolios and FX hedging. Strong technical abilities with ability to develop process automation and tools to manage large numbers of portfolios. Data skills and coding experience required. Knowledge or experience across markets and instruments such as ETFs and other fund vehicles, derivatives, FX, rates, equities or credit markets (options, IRS, CDS, etc. a plus) Critical thinking and problem solving skills, with the ability to identify investing and operational challenges, and to design and implement solutions. Strong strategic communication and interpersonal skills, ability to partner with multiple groups across the firm, and to work both independently and as part of a team in a highly collaborative, global environment. Meticulous attention to detail with an ability to remain focused across a wide range of portfolio types and activities. Strong process awareness and ability to address operational risk issues. Technical skills such as Python, AI tools required, and experience working with Aladdin strongly preferred. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Product Owner - Retail Pricing and Underwriting Systems Product Owner - Actuarial Pricing and Underwriting Systems London City - Hybrid (minimum 50% office based) Contract: Permanent Hours:Full time- 35 hours We are leading a bold and transformative journey - and we're looking for a Product Owner to join our flagship technology system transformation programme within our Retail B2B2C business. This is a rare opportunity to play a key role in defining and delivering the vision for the Retail Actuarial & Reinsurance team and its wider pricing and underwriting partners, working closely with the Retail Product Director, the Retail Actuarial & Reinsurance leadership team and Retail squads to define a clear product direction and ensure the roadmap delivers meaningful impact. If you have experience leading product ownership with extensive experience with actuarial teams and systems, thrive in solving big challenges, and want to be involved in a major technology overhaul-we'd love to hear from you. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Define and communicate the product vision, epics and users stories to all stakeholders, working with the Retail Product Director and Retail Actuarial and Reinsurance leadership team Define and monitor KPI's for the product in line with the agreed vision Work with the Retail Product Director, Delivery Manager and programme management to manage squad budget and benefits definition and delivery Work with the Retail Actuarial and Reinsurance leadership team to ensure programme delivery is aligned to internal risk policies (e.g. Model Risk) and external standards (e.g. TAS100) Collaborate with key stakeholders including but not limited to demographic science, proposition, data, operations, distribution, engineering and design to deliver outstanding products Collaborate with other product owners to ensure alignment with the overall vision of the wider transformation programme. Lead discreet work packages as part of the overall roadmap for the product to deliver defined benefits and KPIs Prioritise product backlogs and roadmap initiatives based on business impact, stakeholder value and regulatory constraints. Collaborate with business readiness and impacted teams to ensure successful deployment of the product into live environment Ensure programme milestones are met and deliverables are of high quality. Skills and Experience Degree or professional equivalent, or significant experience in similar role (essential) Significant experience as Product Owner in B2B2C digital propositions or leading product ownership in transformation programmes Previous experience working with Actuarial teams and /pricing systems Understanding of actuarial concepts e.g. cashflow modelling, present values (essential) Highly accurate and quality focused, with excellent attention to detail Resilient and able to adapt, working hands-on when required Excellent interpersonal and collaboration skills and able to communicate to a range of stakeholders Experience of working in a customer focused environment creating disruptive customer propositions Highly organised with a high level of self-motivation and enthusiasm to succeed Ability to plan, manage & prioritise own workload, e.g. personal planning, organisations and ability to multi-task to see a job through to conclusion Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctiveculture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work onDEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
Apr 04, 2026
Full time
Product Owner - Retail Pricing and Underwriting Systems Product Owner - Actuarial Pricing and Underwriting Systems London City - Hybrid (minimum 50% office based) Contract: Permanent Hours:Full time- 35 hours We are leading a bold and transformative journey - and we're looking for a Product Owner to join our flagship technology system transformation programme within our Retail B2B2C business. This is a rare opportunity to play a key role in defining and delivering the vision for the Retail Actuarial & Reinsurance team and its wider pricing and underwriting partners, working closely with the Retail Product Director, the Retail Actuarial & Reinsurance leadership team and Retail squads to define a clear product direction and ensure the roadmap delivers meaningful impact. If you have experience leading product ownership with extensive experience with actuarial teams and systems, thrive in solving big challenges, and want to be involved in a major technology overhaul-we'd love to hear from you. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Define and communicate the product vision, epics and users stories to all stakeholders, working with the Retail Product Director and Retail Actuarial and Reinsurance leadership team Define and monitor KPI's for the product in line with the agreed vision Work with the Retail Product Director, Delivery Manager and programme management to manage squad budget and benefits definition and delivery Work with the Retail Actuarial and Reinsurance leadership team to ensure programme delivery is aligned to internal risk policies (e.g. Model Risk) and external standards (e.g. TAS100) Collaborate with key stakeholders including but not limited to demographic science, proposition, data, operations, distribution, engineering and design to deliver outstanding products Collaborate with other product owners to ensure alignment with the overall vision of the wider transformation programme. Lead discreet work packages as part of the overall roadmap for the product to deliver defined benefits and KPIs Prioritise product backlogs and roadmap initiatives based on business impact, stakeholder value and regulatory constraints. Collaborate with business readiness and impacted teams to ensure successful deployment of the product into live environment Ensure programme milestones are met and deliverables are of high quality. Skills and Experience Degree or professional equivalent, or significant experience in similar role (essential) Significant experience as Product Owner in B2B2C digital propositions or leading product ownership in transformation programmes Previous experience working with Actuarial teams and /pricing systems Understanding of actuarial concepts e.g. cashflow modelling, present values (essential) Highly accurate and quality focused, with excellent attention to detail Resilient and able to adapt, working hands-on when required Excellent interpersonal and collaboration skills and able to communicate to a range of stakeholders Experience of working in a customer focused environment creating disruptive customer propositions Highly organised with a high level of self-motivation and enthusiasm to succeed Ability to plan, manage & prioritise own workload, e.g. personal planning, organisations and ability to multi-task to see a job through to conclusion Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctiveculture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work onDEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
Contract type: Permanent Location: Remote - based in the UK or Ireland Reports to: CEO Overview Kyckr is a fast-scaling SaaS and data company transforming how Financial Crime teams verify businesses. We provide regulated institutions - banks, law firms, payment providers, and more - with the tools to onboard customers, assess risk and maintain ongoing compliance with confidence. Founded as an ambitious attempt to build the world's first truly global business register, we now partner with over 100 of the biggest names in Banking, Fintech and Regtech to power their business verification processes. Our platform provides a single access point to live data from 300+ corporate registries worldwide, normalised and enriched at the point of request. This real-time, source-verified approach is unique in our industry and technically demanding - but it's what makes Kyckr the trusted provider in our space. Recognised as a Category Leader for KYC Data Solutions by Chartis Research in 2024, we've just delivered a record year of growth and are still only getting started. This is a rare opportunity for an outstanding engineering leader to join an ambitious, early-stage business (with substantial family office backing) in a senior management role. As the technical counterpart to a commercially driven CEO, you will: Define and execute our technical strategy. Recruit and develop a world-class engineering team. Shape the product roadmap and guide critical build, buy, and partner decisions. You'll be working alongside alumni of some of the most innovative data companies in the world, gaining exposure to strategic decision-making while helping scale a company with both big ambitions (both organic and M&A) and genuine social purpose. The right candidate will combine vision-setting leadership with hands-on curiosity. If your last GitHub contribution was years ago - or you'd rather talk about AI at conferences than experiment with agents in your own time - this isn't the role for you. We're looking for someone just as comfortable fixing a bug as advising on architectural design, someone who thrives in the "multiple hats" environment of early-stage tech and remains unfazed by shifting priorities. Above all, you're a mature, intrinsically motivated technology leader who loves data. Our daily work spans building API integrations, maintaining robotic data-extraction processes, writing OCR engines, and refactoring data pipelines. At the same time, we're beginning to invest in AI (agentic frameworks, LLMs for data extraction) and data storage innovation. Our stack is hosted on Microsoft Azure (App Services, Azure Functions, and .NET applications on VMs) with Azure SQL databases for data storage and retrieval. We manage delivery through Azure DevOps, including CI/CD pipelines and work item tracking. There are currently 9 people in the team (split across the UK, Ireland, Philippines and Australia) with scope and budget to expand the team in line with our wider strategic goals. Responsibilities Technical Strategy & Delivery: Own solution design and planning for Kyckr applications, services, and supporting Azure infrastructure. Engineering Standards: Set and maintain system architecture standards, ensuring scalability, resilience, and maintainability across the platform. Roadmap Alignment: Partner with the Head of Product to align the roadmap with current delivery and future priorities. Performance & Reliability: Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence: Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment: Collaborate with the Principal Cloud Engineer to ensure infrastructure and software engineering efforts are fully aligned. KPI Tracking: Define, track, and report on engineering KPIs (e.g., velocity, uptime, deployment frequency, defect rates) to measure delivery effectiveness and system health. Engineering Leadership & Execution: Maintain visibility across all engineering workstreams, providing guidance, unblockers, and technical oversight where required. Mentoring: Pair with developers to support problem-solving, mentor on best practices, and raise overall technical quality. Agile Leadership: Facilitate agile ceremonies (stand-ups, sprint planning, refinement, reviews, retrospectives) and manage team boards and workflows. Capacity Planning: Lead engineering team capacity planning, balancing roadmap delivery, technical debt, and operational maintenance. Documentation: Collaborate on technical documentation to support internal alignment and external needs (e.g. RFPs, due diligence). People & Culture: Provide career leadership: conduct regular 1:1s, support professional development, and align individual goals with Kyckr's mission. Talent Acquisition: Recruit top engineering talent: screening, running technical and culture-fit interviews, and ensuring smooth onboarding with HR. Culture: Foster a high-performance, collaborative culture that embraces accountability, learning, and experimentation. Governance, Security & Compliance: Take ownership of security leadership within engineering: embedding secure-by-design practices, ensuring data protection, and conducting regular threat modelling and reviews. Standards Compliance: Ensure engineering practices and systems comply with ISO27001, SOC2, and other relevant standards. Budget & Reporting: Participate in budget planning and reviews relating to engineering requirements. Stakeholder Reporting: Report regularly to senior management on team milestones, challenges, KPIs, and achievements. Essential Experience (Technical) System architecture & solution design: proven ability to design scalable, secure, and resilient systems, and to lead or review architecture discussions. .NET / C# expertise: extensive experience with .NET Core and .NET Framework, with deep proficiency in C#, applying best practices in design, implementation, testing, and performance optimisation. API development: experience building and supporting RESTful and SOAP APIs, including authentication, versioning, and documentation. Data layer proficiency: solid experience with SQL Server (queries, stored procedures, optimisation) and general database design. Cloud deployment: hands-on experience deploying and running .NET applications and services in Microsoft Azure (VMs, App Services, Azure Functions). CI/CD & DevOps: experience designing and maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability: proven track record of root cause analysis, incident management, and production support in live environments. Work item management: practical experience with systems such as Azure DevOps or Jira for backlog management, sprint planning, and tracking technical debt. Security practices: familiarity with secure-by-design principles, identity management, and embedding security into the SDLC. Testing & quality: strong background in automated testing (unit, integration, regression) and building for reliability. Essential Experience (Other) Scale-up journey: 2-3 years of experience in a senior role with a SaaS company @ $5-20m ARR, ideally as part of a scaling journey. Data specialist: Proven track record of building, launching, and maintaining products with data at their core. Compliance expertise: Responsibility for achieving ISO27001 and/or SOC 2 Type II certification. Desirable Experience (Other) Buy-side M&A integration: Adept at incorporating newly acquired platforms or services, ensuring smooth transitions and value creation. Regtech experience: Experience in a regtech or company data provider. Corporate registry familiarity: Experience working with, or integrating, corporate registry data. PE/Family Office background: Able to interface effectively with investors, and meet stretching goals. AI/automation in data: Experience applying AI/ML, OCR, or robotic processes for data extraction, enrichment, or workflow automation. Customer-facing exposure: Ability to engage with enterprise customers or partners in technical pre-sales or solution-engineering discussions.
Apr 04, 2026
Full time
Contract type: Permanent Location: Remote - based in the UK or Ireland Reports to: CEO Overview Kyckr is a fast-scaling SaaS and data company transforming how Financial Crime teams verify businesses. We provide regulated institutions - banks, law firms, payment providers, and more - with the tools to onboard customers, assess risk and maintain ongoing compliance with confidence. Founded as an ambitious attempt to build the world's first truly global business register, we now partner with over 100 of the biggest names in Banking, Fintech and Regtech to power their business verification processes. Our platform provides a single access point to live data from 300+ corporate registries worldwide, normalised and enriched at the point of request. This real-time, source-verified approach is unique in our industry and technically demanding - but it's what makes Kyckr the trusted provider in our space. Recognised as a Category Leader for KYC Data Solutions by Chartis Research in 2024, we've just delivered a record year of growth and are still only getting started. This is a rare opportunity for an outstanding engineering leader to join an ambitious, early-stage business (with substantial family office backing) in a senior management role. As the technical counterpart to a commercially driven CEO, you will: Define and execute our technical strategy. Recruit and develop a world-class engineering team. Shape the product roadmap and guide critical build, buy, and partner decisions. You'll be working alongside alumni of some of the most innovative data companies in the world, gaining exposure to strategic decision-making while helping scale a company with both big ambitions (both organic and M&A) and genuine social purpose. The right candidate will combine vision-setting leadership with hands-on curiosity. If your last GitHub contribution was years ago - or you'd rather talk about AI at conferences than experiment with agents in your own time - this isn't the role for you. We're looking for someone just as comfortable fixing a bug as advising on architectural design, someone who thrives in the "multiple hats" environment of early-stage tech and remains unfazed by shifting priorities. Above all, you're a mature, intrinsically motivated technology leader who loves data. Our daily work spans building API integrations, maintaining robotic data-extraction processes, writing OCR engines, and refactoring data pipelines. At the same time, we're beginning to invest in AI (agentic frameworks, LLMs for data extraction) and data storage innovation. Our stack is hosted on Microsoft Azure (App Services, Azure Functions, and .NET applications on VMs) with Azure SQL databases for data storage and retrieval. We manage delivery through Azure DevOps, including CI/CD pipelines and work item tracking. There are currently 9 people in the team (split across the UK, Ireland, Philippines and Australia) with scope and budget to expand the team in line with our wider strategic goals. Responsibilities Technical Strategy & Delivery: Own solution design and planning for Kyckr applications, services, and supporting Azure infrastructure. Engineering Standards: Set and maintain system architecture standards, ensuring scalability, resilience, and maintainability across the platform. Roadmap Alignment: Partner with the Head of Product to align the roadmap with current delivery and future priorities. Performance & Reliability: Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence: Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment: Collaborate with the Principal Cloud Engineer to ensure infrastructure and software engineering efforts are fully aligned. KPI Tracking: Define, track, and report on engineering KPIs (e.g., velocity, uptime, deployment frequency, defect rates) to measure delivery effectiveness and system health. Engineering Leadership & Execution: Maintain visibility across all engineering workstreams, providing guidance, unblockers, and technical oversight where required. Mentoring: Pair with developers to support problem-solving, mentor on best practices, and raise overall technical quality. Agile Leadership: Facilitate agile ceremonies (stand-ups, sprint planning, refinement, reviews, retrospectives) and manage team boards and workflows. Capacity Planning: Lead engineering team capacity planning, balancing roadmap delivery, technical debt, and operational maintenance. Documentation: Collaborate on technical documentation to support internal alignment and external needs (e.g. RFPs, due diligence). People & Culture: Provide career leadership: conduct regular 1:1s, support professional development, and align individual goals with Kyckr's mission. Talent Acquisition: Recruit top engineering talent: screening, running technical and culture-fit interviews, and ensuring smooth onboarding with HR. Culture: Foster a high-performance, collaborative culture that embraces accountability, learning, and experimentation. Governance, Security & Compliance: Take ownership of security leadership within engineering: embedding secure-by-design practices, ensuring data protection, and conducting regular threat modelling and reviews. Standards Compliance: Ensure engineering practices and systems comply with ISO27001, SOC2, and other relevant standards. Budget & Reporting: Participate in budget planning and reviews relating to engineering requirements. Stakeholder Reporting: Report regularly to senior management on team milestones, challenges, KPIs, and achievements. Essential Experience (Technical) System architecture & solution design: proven ability to design scalable, secure, and resilient systems, and to lead or review architecture discussions. .NET / C# expertise: extensive experience with .NET Core and .NET Framework, with deep proficiency in C#, applying best practices in design, implementation, testing, and performance optimisation. API development: experience building and supporting RESTful and SOAP APIs, including authentication, versioning, and documentation. Data layer proficiency: solid experience with SQL Server (queries, stored procedures, optimisation) and general database design. Cloud deployment: hands-on experience deploying and running .NET applications and services in Microsoft Azure (VMs, App Services, Azure Functions). CI/CD & DevOps: experience designing and maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability: proven track record of root cause analysis, incident management, and production support in live environments. Work item management: practical experience with systems such as Azure DevOps or Jira for backlog management, sprint planning, and tracking technical debt. Security practices: familiarity with secure-by-design principles, identity management, and embedding security into the SDLC. Testing & quality: strong background in automated testing (unit, integration, regression) and building for reliability. Essential Experience (Other) Scale-up journey: 2-3 years of experience in a senior role with a SaaS company @ $5-20m ARR, ideally as part of a scaling journey. Data specialist: Proven track record of building, launching, and maintaining products with data at their core. Compliance expertise: Responsibility for achieving ISO27001 and/or SOC 2 Type II certification. Desirable Experience (Other) Buy-side M&A integration: Adept at incorporating newly acquired platforms or services, ensuring smooth transitions and value creation. Regtech experience: Experience in a regtech or company data provider. Corporate registry familiarity: Experience working with, or integrating, corporate registry data. PE/Family Office background: Able to interface effectively with investors, and meet stretching goals. AI/automation in data: Experience applying AI/ML, OCR, or robotic processes for data extraction, enrichment, or workflow automation. Customer-facing exposure: Ability to engage with enterprise customers or partners in technical pre-sales or solution-engineering discussions.
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Apr 04, 2026
Full time
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Reporting to the Aviation & Maritime Safety Engineering Director within the Engineering Integration and Delivery group, the Principal Aviation & Maritime Safety Systems Engineer will work as part of a small team of safety engineering specialists who are responsible for all engineering aspects from initial concept to the introduction of service for our aviation and maritime safety communication systems. The postholder will focus on the evolution of Viasat's SwiftBroadband Safety and Iris infrastructure, based on a solid understanding of the new and emerging communications and surveillance requirements for Air Traffic Management, and will support the technical development of infrastructure supporting maritime safety services and products. He/she will play a key role in defining the end-to-end architecture supporting new aero and maritime safety terminals, including hybrid terminals operating over both GEO & LEO. The postholder will also provide support to the ESA IRIS Phase 4 Programme. The role will require development of an in-depth understanding of the regulatory and industry standards for aviation safety and maritime safety communication systems. It will require close working with industry partners within the ESA Iris consortium, and with aircraft manufacturers, avionics suppliers, and air traffic communication service providers. The role will also require development of a technical understanding of urban air mobility requirements in congested airspace. The role will represent Viasat's engineering lead in meetings with suppliers and must be capable of dealing confidently with experts in similar and adjacent disciplines. Viasat, Inc. seeks an experienced systems engineer for this role within the Engineering Integration and Delivery group, in close cooperation with the IRIS Program Manager and PMO, and the Aviation Business Unit. This position provides a competitive salary, performance-based bonus and equity opportunities , and a full range of benefits. The day-to-day You will: Compile system design requirements for next generation safety service product developments, including new hybrid LEO-GEO satcom aviation and maritime safety service designs and architectures, and including extension to urban air mobility (UAM). Produce system concepts and candidate architectures and conduct trade-off studies in development of the future aviation & maritime safety datalink networks. Create detailed design specifications and supplier Statements of Work for use in competitive procurements for evolution of Viasat's safety service infrastructure. Manage suppliers for implementation, verification, and change management of the satcom network safety service infrastructure. Support the definition of technical solutions, and compile costs and benefits for internal business cases. Support the Commercial Service Introduction (CSI) of new aviation and maritime safety products and services. Form strong technical relationships with peers at satcom avionics manufacturers, airframers, ESA, and Viasat service providers. Support aviation industry avionics systems standardisation at ICAO, AEEC, RTCA, and EUROCAE industry groups, maintaining awareness of ATM regulatory technical developments and evolving system requirements pertaining to both satcom networks and terminals. What you'll need Degree in Electrical or Electronic Engineering, Physics, Computer or Communications science, or equivalent, and 5+ years of relevant professional experience. Technically fluent in telecommunications technologies, ideally including 5G architectures, 3GPP releases, an understanding of IP-based mobile networking technologies, and ideally an understanding of satellite or mobile communications systems. Strong analytical capability, able to conduct system engineering and technology trade-offs. Strong inter-personal skills including the ability to establish and maintain relationships and trust. Ability to work in a complex, international matrix organization alongside 3rd-parties Strong troubleshooting and analytical skills. Positive and energetic attitude. Capability to work autonomously as well as being a self-starter and self-motivated. Honest, Respectful and Patient. Ability to adapt and change in a dynamic working environment. What will help you on the job Knowledge of networking technology, ideally with experience working with satcom networks in support of aviation or maritime safety services. Avionics systems development. Knowledge of IT security practices including IPSec and PKI. Good knowledge of software development and engineering techniques. Experience of supporting aviation or maritime safety services and products, ideally involving datalink and/or satcom-based systems. Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects. Experience of data analytics techniques. Knowledge of Viasat and other satellite communications systems. Knowledge of aeronautical Air Traffic Service standards and processes; ICAO, ARINC, RTCA, EUROCAE, Certification, especially Aeronautical Telecommunications Network (ATN), and existing air traffic datalink service standards. Delivery of Air Traffic Communications services as an ANSP or communications supplier. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Apr 04, 2026
Full time
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Reporting to the Aviation & Maritime Safety Engineering Director within the Engineering Integration and Delivery group, the Principal Aviation & Maritime Safety Systems Engineer will work as part of a small team of safety engineering specialists who are responsible for all engineering aspects from initial concept to the introduction of service for our aviation and maritime safety communication systems. The postholder will focus on the evolution of Viasat's SwiftBroadband Safety and Iris infrastructure, based on a solid understanding of the new and emerging communications and surveillance requirements for Air Traffic Management, and will support the technical development of infrastructure supporting maritime safety services and products. He/she will play a key role in defining the end-to-end architecture supporting new aero and maritime safety terminals, including hybrid terminals operating over both GEO & LEO. The postholder will also provide support to the ESA IRIS Phase 4 Programme. The role will require development of an in-depth understanding of the regulatory and industry standards for aviation safety and maritime safety communication systems. It will require close working with industry partners within the ESA Iris consortium, and with aircraft manufacturers, avionics suppliers, and air traffic communication service providers. The role will also require development of a technical understanding of urban air mobility requirements in congested airspace. The role will represent Viasat's engineering lead in meetings with suppliers and must be capable of dealing confidently with experts in similar and adjacent disciplines. Viasat, Inc. seeks an experienced systems engineer for this role within the Engineering Integration and Delivery group, in close cooperation with the IRIS Program Manager and PMO, and the Aviation Business Unit. This position provides a competitive salary, performance-based bonus and equity opportunities , and a full range of benefits. The day-to-day You will: Compile system design requirements for next generation safety service product developments, including new hybrid LEO-GEO satcom aviation and maritime safety service designs and architectures, and including extension to urban air mobility (UAM). Produce system concepts and candidate architectures and conduct trade-off studies in development of the future aviation & maritime safety datalink networks. Create detailed design specifications and supplier Statements of Work for use in competitive procurements for evolution of Viasat's safety service infrastructure. Manage suppliers for implementation, verification, and change management of the satcom network safety service infrastructure. Support the definition of technical solutions, and compile costs and benefits for internal business cases. Support the Commercial Service Introduction (CSI) of new aviation and maritime safety products and services. Form strong technical relationships with peers at satcom avionics manufacturers, airframers, ESA, and Viasat service providers. Support aviation industry avionics systems standardisation at ICAO, AEEC, RTCA, and EUROCAE industry groups, maintaining awareness of ATM regulatory technical developments and evolving system requirements pertaining to both satcom networks and terminals. What you'll need Degree in Electrical or Electronic Engineering, Physics, Computer or Communications science, or equivalent, and 5+ years of relevant professional experience. Technically fluent in telecommunications technologies, ideally including 5G architectures, 3GPP releases, an understanding of IP-based mobile networking technologies, and ideally an understanding of satellite or mobile communications systems. Strong analytical capability, able to conduct system engineering and technology trade-offs. Strong inter-personal skills including the ability to establish and maintain relationships and trust. Ability to work in a complex, international matrix organization alongside 3rd-parties Strong troubleshooting and analytical skills. Positive and energetic attitude. Capability to work autonomously as well as being a self-starter and self-motivated. Honest, Respectful and Patient. Ability to adapt and change in a dynamic working environment. What will help you on the job Knowledge of networking technology, ideally with experience working with satcom networks in support of aviation or maritime safety services. Avionics systems development. Knowledge of IT security practices including IPSec and PKI. Good knowledge of software development and engineering techniques. Experience of supporting aviation or maritime safety services and products, ideally involving datalink and/or satcom-based systems. Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects. Experience of data analytics techniques. Knowledge of Viasat and other satellite communications systems. Knowledge of aeronautical Air Traffic Service standards and processes; ICAO, ARINC, RTCA, EUROCAE, Certification, especially Aeronautical Telecommunications Network (ATN), and existing air traffic datalink service standards. Delivery of Air Traffic Communications services as an ANSP or communications supplier. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Asset Management, Technology - Data Scientist The Data Science, Analytics and AI group within Macquarie Asset Management aspires to create a data driven decision making culture and support business growth by advancing our capabilities in analytics and AI. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? You will tackle complex challenges using advanced analytics and agentic AI. Leveraging state of the art AI techniques, you will deliver transformative business impact across our private market investment divisions, including Real Assets, Real Estate, and Credit and Insurance. Example challenges include automating data extraction from unstructured investment documents, building AI agents to streamline portfolio company analysis, creating intelligent systems to support deal screening workflows, and developing tools that augment analyst productivity across asset classes. What you offer 4+ years' experience in Data Science, working for a financial institution and ideally supporting across one or more private asset classes Highly proficient in Python or R, a deep understanding of cloud infrastructure, and hands on experience building and deploying agentic AI workflows Experience with Anthropic Claude API or Google Gemini API strongly preferred and familiarity with Atlassian tools and scrum methodology is advantageous Excellent communication skills, able to translate business requirements into technical solutions and clearly articulate ML and AI approaches to a diverse range of stakeholders Able to thrive within a collaborative, multi disciplinary, cross functional agile scrum team, working alongside engineers, product owners and business stakeholders to deliver complex AI solutions We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at Macquarie, we encourage you to apply. What we offer At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Macquarie Asset Management Macquarie Asset Management is a leading global asset manager, trusted by institutions, individuals and communities to responsibly manage $A720 billion in assets. MAM provides clients with a diverse range of investment solutions that seek to deliver superior risk adjusted returns. All figures as at 31 September 2025, excluding assets acquired by Nomura on 1 December 2025. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Apr 04, 2026
Full time
Asset Management, Technology - Data Scientist The Data Science, Analytics and AI group within Macquarie Asset Management aspires to create a data driven decision making culture and support business growth by advancing our capabilities in analytics and AI. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? You will tackle complex challenges using advanced analytics and agentic AI. Leveraging state of the art AI techniques, you will deliver transformative business impact across our private market investment divisions, including Real Assets, Real Estate, and Credit and Insurance. Example challenges include automating data extraction from unstructured investment documents, building AI agents to streamline portfolio company analysis, creating intelligent systems to support deal screening workflows, and developing tools that augment analyst productivity across asset classes. What you offer 4+ years' experience in Data Science, working for a financial institution and ideally supporting across one or more private asset classes Highly proficient in Python or R, a deep understanding of cloud infrastructure, and hands on experience building and deploying agentic AI workflows Experience with Anthropic Claude API or Google Gemini API strongly preferred and familiarity with Atlassian tools and scrum methodology is advantageous Excellent communication skills, able to translate business requirements into technical solutions and clearly articulate ML and AI approaches to a diverse range of stakeholders Able to thrive within a collaborative, multi disciplinary, cross functional agile scrum team, working alongside engineers, product owners and business stakeholders to deliver complex AI solutions We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at Macquarie, we encourage you to apply. What we offer At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Macquarie Asset Management Macquarie Asset Management is a leading global asset manager, trusted by institutions, individuals and communities to responsibly manage $A720 billion in assets. MAM provides clients with a diverse range of investment solutions that seek to deliver superior risk adjusted returns. All figures as at 31 September 2025, excluding assets acquired by Nomura on 1 December 2025. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Software Engineer III - Android - Digital Identity LONDON, LONDON, United Kingdom Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 01/16/2026, 10:16 AM Locations 1 Cabot Square, London, E14 4QJ, GB Apply Before 03/31/2026, 04:00 AM Job Schedule Full time Job Description Out of the successful launch of Chase in 2021, our new team is dedicated to creating customer-centric products that address real-world problems. We foster an environment that encourages skill development and realisation of potential, valuing collaboration, curiosity, and commitment. As a Software Engineer III - Android at JPMorgan Chase within the Accelerator's Engineering team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Develop and deliver product features as part of a larger domain-owned epic initiatives Identify, troubleshoot and resolve existing or newly-identified prioritised defects Participate in code reviews, ensuring high code quality and continuous development and learning for yourself and your colleagues Contribute to a culture of continuous improvement through knowledge sharing Ensure high-quality code through solid testing and adherence to best practices/ standards Collaborate with cross-functional teams to define, design, and ship new features Stay up-to-date with the latest industry trends and technologies to keep our products at the forefront of innovation Actively participate in scrum ceremonies including daily stand-ups, backlog grooming, sprint planning, and retrospectives Create and maintain technical documentation as part of developing new features or carrying out exploratory work Consider Accessibility (WCAG), Security, Observability & Performance as part of all owned applications/deliverables Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience in Java/ Kotlin Strong analytical and problem solving skills Experience with common Android architecture patterns, including MVVM, Use Cases and Clean Architecture Experience writing unit tests using JUnit or any other modern framework Experience with Dependency Injection patterns using Dagger or any other framework Good understanding of the Software Development Life Cycle and agile methodologies Proficient understanding of version control tools such as Git Good knowledge of core Android libraries and frameworks like Compose, Coroutines, Flows, RxJava, Retrofit, Security Good communication skills, you can work well within a delivery team and manage interactions with other parts of the organisation, such as Product and Operations Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience Preferred qualifications, capabilities, and skills Understanding of Mobile Application Security and cryptography Experience with CI/CD automation Familiarity with Agile methodologies Commercial experience in the Fintech industry Exposure to cross-platform frameworks such as React Native is a plus About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Apr 04, 2026
Full time
Software Engineer III - Android - Digital Identity LONDON, LONDON, United Kingdom Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 01/16/2026, 10:16 AM Locations 1 Cabot Square, London, E14 4QJ, GB Apply Before 03/31/2026, 04:00 AM Job Schedule Full time Job Description Out of the successful launch of Chase in 2021, our new team is dedicated to creating customer-centric products that address real-world problems. We foster an environment that encourages skill development and realisation of potential, valuing collaboration, curiosity, and commitment. As a Software Engineer III - Android at JPMorgan Chase within the Accelerator's Engineering team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Develop and deliver product features as part of a larger domain-owned epic initiatives Identify, troubleshoot and resolve existing or newly-identified prioritised defects Participate in code reviews, ensuring high code quality and continuous development and learning for yourself and your colleagues Contribute to a culture of continuous improvement through knowledge sharing Ensure high-quality code through solid testing and adherence to best practices/ standards Collaborate with cross-functional teams to define, design, and ship new features Stay up-to-date with the latest industry trends and technologies to keep our products at the forefront of innovation Actively participate in scrum ceremonies including daily stand-ups, backlog grooming, sprint planning, and retrospectives Create and maintain technical documentation as part of developing new features or carrying out exploratory work Consider Accessibility (WCAG), Security, Observability & Performance as part of all owned applications/deliverables Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience in Java/ Kotlin Strong analytical and problem solving skills Experience with common Android architecture patterns, including MVVM, Use Cases and Clean Architecture Experience writing unit tests using JUnit or any other modern framework Experience with Dependency Injection patterns using Dagger or any other framework Good understanding of the Software Development Life Cycle and agile methodologies Proficient understanding of version control tools such as Git Good knowledge of core Android libraries and frameworks like Compose, Coroutines, Flows, RxJava, Retrofit, Security Good communication skills, you can work well within a delivery team and manage interactions with other parts of the organisation, such as Product and Operations Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience Preferred qualifications, capabilities, and skills Understanding of Mobile Application Security and cryptography Experience with CI/CD automation Familiarity with Agile methodologies Commercial experience in the Fintech industry Exposure to cross-platform frameworks such as React Native is a plus About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic communication is vital to building trust, aligning our teams, and amplifying the impact of our work across internal and external audiences. We are looking to hire an experienced Senior Designer for Soft Wovens, Embellishment & Embroidery to play a key role in shaping Karen Millen's contemporary, elevated collections across occasionwear and premium daywear. This role will be based out of our central London office. WHAT YOU'LL BE DOING Following a period of structural change, brand repositioning, and workforce transformation, this role will drive the creative development of soft woven categories including dresses, blouses and crafted separates, with a strong focus on embellishment, embroidery and artisanal surface design. You will combine a strong design handwriting with commercial awareness, translating seasonal trends and customer insight into distinctive, desirable product that reflects the modern, sophisticated Karen Millen aesthetic. We are looking for a designer who is adaptable in their creative approach, able to move confidently between highly crafted statement pieces and a cleaner, more refined product handwriting. You will approach design from a collection perspective, planning ranges strategically to ensure cohesive product stories and a balanced wardrobe offering. Working closely with Buying, Merchandising, Technical and supplier partners, you will lead the design process from concept through to production, ensuring exceptional quality, craftsmanship and on brand execution. Key Responsibilities Collection & Design Development: Lead the design and development of soft woven collections, including dresses, blouses and elevated daywear Create modern, feminine silhouettes that align with the Karen Millen design handwriting Approach product development from a collection perspective, ensuring ranges feel cohesive and commercially balanced Support strategic range planning and build strong category architecture across the season Deliver designs that support seven day dressing through considered fabric and silhouette choices Embellishment & Surface Design: Drive the creative development of embellishment, embroidery and artisanal surface techniques Produce detailed artwork packs, placement designs and trim concepts for suppliers Explore innovative applications of craft and premium detailing across occasionwear Product Development: Manage the design process from initial concept through to final sample approval Deliver product that balances crafted statement pieces with cleaner, refined silhouettes and fabrications Work closely with Buying and Merchandising to ensure collections are commercially balanced Partner with Garment Technology to achieve exceptional fit, construction and quality Ensure product is delivered on time and in line with the critical path Trend & Market Awareness: Maintain strong awareness of global fashion trends, craft techniques and competitor activity Identify new product opportunities and emerging design directions relevant to the Karen Millen customer Cross Functional Collaboration: Work closely with Buying, Merchandising, Technical and Studio teams to deliver cohesive collections Contribute to range presentations, design reviews and seasonal concept development WHAT WE LOOK FOR Your Skills, Knowledge and Experience A degree in Fashion Design or a related discipline Significant experience as a Senior Designer level, within soft wovens or occasionwear Strong experience designing woven dresses and tops Confident knowledge of embellishment, embroidery and surface design techniques Able to adapt design handwriting across both crafted and cleaner product categories Highly organised with the ability to manage multiple developments and deadlines Commercially aware with a strong understanding of customer, trend and market influences A collaborative team player with a clear design perspective and strong product focus WORKING WITH US At Debenhams Group we thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you're someone who embraces the unknown, thrives in a fast moving, high growth environment, and is ready to shape the future of retail, you'll love it here. We want visionaries, disruptors, and doers-people who bring fresh thinking, relentless energy, and the drive to make an impact. WHY JOIN US Our mission is to create a workplace where everyone is respected, individual differences are valued, and people can be themselves at work - without exception. 2025 was a year of significant change for the Group. 2026 is about bold moves, real results and unstoppable momentum. If that excites you, you belong at Debenhams Group. Our benefits include (subject to level and eligibility): Highly competitive bonus scheme, company pension, share schemes, private medical cover and life assurance Discount across all brands Comprehensive wellbeing package Ongoing learning and development with strong internal progression Free season ticket loan
Apr 04, 2026
Full time
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic communication is vital to building trust, aligning our teams, and amplifying the impact of our work across internal and external audiences. We are looking to hire an experienced Senior Designer for Soft Wovens, Embellishment & Embroidery to play a key role in shaping Karen Millen's contemporary, elevated collections across occasionwear and premium daywear. This role will be based out of our central London office. WHAT YOU'LL BE DOING Following a period of structural change, brand repositioning, and workforce transformation, this role will drive the creative development of soft woven categories including dresses, blouses and crafted separates, with a strong focus on embellishment, embroidery and artisanal surface design. You will combine a strong design handwriting with commercial awareness, translating seasonal trends and customer insight into distinctive, desirable product that reflects the modern, sophisticated Karen Millen aesthetic. We are looking for a designer who is adaptable in their creative approach, able to move confidently between highly crafted statement pieces and a cleaner, more refined product handwriting. You will approach design from a collection perspective, planning ranges strategically to ensure cohesive product stories and a balanced wardrobe offering. Working closely with Buying, Merchandising, Technical and supplier partners, you will lead the design process from concept through to production, ensuring exceptional quality, craftsmanship and on brand execution. Key Responsibilities Collection & Design Development: Lead the design and development of soft woven collections, including dresses, blouses and elevated daywear Create modern, feminine silhouettes that align with the Karen Millen design handwriting Approach product development from a collection perspective, ensuring ranges feel cohesive and commercially balanced Support strategic range planning and build strong category architecture across the season Deliver designs that support seven day dressing through considered fabric and silhouette choices Embellishment & Surface Design: Drive the creative development of embellishment, embroidery and artisanal surface techniques Produce detailed artwork packs, placement designs and trim concepts for suppliers Explore innovative applications of craft and premium detailing across occasionwear Product Development: Manage the design process from initial concept through to final sample approval Deliver product that balances crafted statement pieces with cleaner, refined silhouettes and fabrications Work closely with Buying and Merchandising to ensure collections are commercially balanced Partner with Garment Technology to achieve exceptional fit, construction and quality Ensure product is delivered on time and in line with the critical path Trend & Market Awareness: Maintain strong awareness of global fashion trends, craft techniques and competitor activity Identify new product opportunities and emerging design directions relevant to the Karen Millen customer Cross Functional Collaboration: Work closely with Buying, Merchandising, Technical and Studio teams to deliver cohesive collections Contribute to range presentations, design reviews and seasonal concept development WHAT WE LOOK FOR Your Skills, Knowledge and Experience A degree in Fashion Design or a related discipline Significant experience as a Senior Designer level, within soft wovens or occasionwear Strong experience designing woven dresses and tops Confident knowledge of embellishment, embroidery and surface design techniques Able to adapt design handwriting across both crafted and cleaner product categories Highly organised with the ability to manage multiple developments and deadlines Commercially aware with a strong understanding of customer, trend and market influences A collaborative team player with a clear design perspective and strong product focus WORKING WITH US At Debenhams Group we thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you're someone who embraces the unknown, thrives in a fast moving, high growth environment, and is ready to shape the future of retail, you'll love it here. We want visionaries, disruptors, and doers-people who bring fresh thinking, relentless energy, and the drive to make an impact. WHY JOIN US Our mission is to create a workplace where everyone is respected, individual differences are valued, and people can be themselves at work - without exception. 2025 was a year of significant change for the Group. 2026 is about bold moves, real results and unstoppable momentum. If that excites you, you belong at Debenhams Group. Our benefits include (subject to level and eligibility): Highly competitive bonus scheme, company pension, share schemes, private medical cover and life assurance Discount across all brands Comprehensive wellbeing package Ongoing learning and development with strong internal progression Free season ticket loan
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for: We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence. The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Product Conceptualisation and Testing Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design-led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Requirements Development and Implementation Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions. Collect, prioritise, and translate comprehensive product requirements into features and user stories. Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies. Creative Communication & Stakeholder Engagement Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills,Qualificationsand attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams. Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills. To qualify for the role, you must have Extensive experience in a customer practice. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Apr 04, 2026
Full time
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for: We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence. The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Product Conceptualisation and Testing Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design-led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Requirements Development and Implementation Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions. Collect, prioritise, and translate comprehensive product requirements into features and user stories. Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies. Creative Communication & Stakeholder Engagement Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills,Qualificationsand attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams. Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills. To qualify for the role, you must have Extensive experience in a customer practice. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Overview Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry's 'Confident Guide' sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation, and we're looking for individuals to confidently guide our clients on their journey. The Role If you are passionate about cloud technology, enjoy assisting clients in overcoming their business challenges, possess a strong work ethic, and find joy in learning new things, this role is perfect for you. You will have the opportunity to work with a diverse range of clients, many of whom currently seek our assistance with Azure, containers, and AI. Your role will involve guiding them through the intricacies of these new technological landscapes. The primary objective of this role is to comprehend a client's existing business challenges and develop a detailed technical solution to address them. Engaging with clients and prospects, you will generate positive interest in the solutions we provide, emphasizing the significant business benefits derived from these investments. You will be part of an exceptional team consisting of highly skilled Solutions Architects and Engineers. These individuals not only deliver challenging projects but also organise and attend meetups, speak at conferences, and are well-respected peers in the industry. Our team is passionate about cloud, data centres, automation, and AI. As a Cloud Solutions Architect, you will be involved in various scenarios focused on designing, implementing, and optimising cloud infrastructure to meet clients' goals. You will collaborate directly with clients and clearly capture their requirements and articulate solutions and business value through detailed, clear, and concise client facing documentation. Here are some common scenarios and responsibilities you might encounter: Responsibilities Clients need to transition workloads to the cloud, adopt a multi-cloud strategy, or modernise legacy systems: design seamless migration strategies, champion the move from monolithic to microservices architectures using containerisation (Docker/Kubernetes), and ensure workloads are balanced effectively across hybrid or multi-cloud environments Clients are struggling with manual overhead, slow provisioning, or spiralling cloud costs: guide clients in adopting a modern Cloud Operating Model, including implementing Infrastructure as Code (e.g., Terraform) for automated provisioning and designing FinOps strategies to optimise resource utilisation and ensure budget-friendly deployments Clients lack a robust strategy to protect against data loss or infrastructure outages: architect highly available environments and develop Disaster Recovery (DR) strategies, including failover mechanisms, data redundancy, and reliable backup solutions The client's internal teams lack the cloud maturity or skills to manage the new infrastructure: act as a trusted advisor and educator, providing targeted training, clear documentation, and best-practice guidance to upskill client teams A prospective client is unsure if a specific cloud solution will actually solve their business problem and needs convincing before signing a contract: bridge the gap between technical and sales teams by scoping requirements, building rapid Proof of Concepts (PoCs), and presenting the technical vision and ROI to executive stakeholders Clients require end-to-end support, from initial design and deployment through to ongoing support: architect solutions that seamlessly transition from our professional services delivery into our managed services, championing the value of this combined approach, ensuring clients understand the long-term reliability, security, and continuous optimization provided by our ongoing support teams Qualifications & Fit You will thrive in this role if you: Have 5+ years in enterprise infrastructure or cloud architecture roles Have exceptional communication, presentation, and storytelling abilities combined with strong business orientation that enables you to link technology vision to business value effectively. Have hands-on experience as a platform or enterprise architect with direct involvement in architecting and executing cloud migrations including preparation, planning, and execution phases. Understand both cloud and on-premises infrastructure deeply and can navigate the complexities of enterprise technology transformation. Don't mind your co-workers getting excited about old computers and semiconductors Requirements To deliver in your role we expect the following skills, abilities, knowledge & experience: Required Technical Skills & Abilities - some or all Designing and deploying Microsoft Azure: designing and deploying scalable Azure environments, including Enterprise Landing Zones, IaaS/PaaS, Traffic Management, Disaster Recovery, and Self-Service Vending Knowledge and/or experience deploying and managing Infrastructure as Code: strong proficiency in deploying and managing infrastructure using Terraform, Ansible, and GitOps workflows Knowledge and/or experience with Containerisation & Orchestration: hands-on experience designing and orchestrating microservices using Docker and Kubernetes (i.e. Azure Kubernetes Service - AKS) Security & Networking: solid grasp of secure-by-default design, Identity and Access Management (Entra ID/Azure AD), network segmentation (VNets, NSGs), and Zero Trust principles Desirable Skills & Abilities Certifications: Azure Solutions Architect Expert (AZ-305) Hybrid Cloud & Edge Computing: design knowledge of extending cloud capabilities to on-premises environments using tools like Azure Local, Azure Arc, alongside general Data Centre/Edge infrastructure experience (Compute, Storage, Virtualization). Knowledge and/or experience with AI and Machine Learning Infrastructure Interest or foundational knowledge in architecting environments for AI workloads (i.e. provisioning GPU compute clusters, Azure Machine Learning workspaces). Understanding of MLOps principles Familiarity with modern Generative AI integrations (e.g., Azure OpenAI architectures, vector databases). Advanced Observability & FinOps: experience implementing visibility solutions (Application Performance Monitoring, User Experience Monitoring) and frameworks like FinOps and AIOps Interest and appreciation for technology trends and their architectures such as big data, HPC, IoT, analytics, sustainability, block chain Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medi cash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave
Apr 04, 2026
Full time
Overview Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry's 'Confident Guide' sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation, and we're looking for individuals to confidently guide our clients on their journey. The Role If you are passionate about cloud technology, enjoy assisting clients in overcoming their business challenges, possess a strong work ethic, and find joy in learning new things, this role is perfect for you. You will have the opportunity to work with a diverse range of clients, many of whom currently seek our assistance with Azure, containers, and AI. Your role will involve guiding them through the intricacies of these new technological landscapes. The primary objective of this role is to comprehend a client's existing business challenges and develop a detailed technical solution to address them. Engaging with clients and prospects, you will generate positive interest in the solutions we provide, emphasizing the significant business benefits derived from these investments. You will be part of an exceptional team consisting of highly skilled Solutions Architects and Engineers. These individuals not only deliver challenging projects but also organise and attend meetups, speak at conferences, and are well-respected peers in the industry. Our team is passionate about cloud, data centres, automation, and AI. As a Cloud Solutions Architect, you will be involved in various scenarios focused on designing, implementing, and optimising cloud infrastructure to meet clients' goals. You will collaborate directly with clients and clearly capture their requirements and articulate solutions and business value through detailed, clear, and concise client facing documentation. Here are some common scenarios and responsibilities you might encounter: Responsibilities Clients need to transition workloads to the cloud, adopt a multi-cloud strategy, or modernise legacy systems: design seamless migration strategies, champion the move from monolithic to microservices architectures using containerisation (Docker/Kubernetes), and ensure workloads are balanced effectively across hybrid or multi-cloud environments Clients are struggling with manual overhead, slow provisioning, or spiralling cloud costs: guide clients in adopting a modern Cloud Operating Model, including implementing Infrastructure as Code (e.g., Terraform) for automated provisioning and designing FinOps strategies to optimise resource utilisation and ensure budget-friendly deployments Clients lack a robust strategy to protect against data loss or infrastructure outages: architect highly available environments and develop Disaster Recovery (DR) strategies, including failover mechanisms, data redundancy, and reliable backup solutions The client's internal teams lack the cloud maturity or skills to manage the new infrastructure: act as a trusted advisor and educator, providing targeted training, clear documentation, and best-practice guidance to upskill client teams A prospective client is unsure if a specific cloud solution will actually solve their business problem and needs convincing before signing a contract: bridge the gap between technical and sales teams by scoping requirements, building rapid Proof of Concepts (PoCs), and presenting the technical vision and ROI to executive stakeholders Clients require end-to-end support, from initial design and deployment through to ongoing support: architect solutions that seamlessly transition from our professional services delivery into our managed services, championing the value of this combined approach, ensuring clients understand the long-term reliability, security, and continuous optimization provided by our ongoing support teams Qualifications & Fit You will thrive in this role if you: Have 5+ years in enterprise infrastructure or cloud architecture roles Have exceptional communication, presentation, and storytelling abilities combined with strong business orientation that enables you to link technology vision to business value effectively. Have hands-on experience as a platform or enterprise architect with direct involvement in architecting and executing cloud migrations including preparation, planning, and execution phases. Understand both cloud and on-premises infrastructure deeply and can navigate the complexities of enterprise technology transformation. Don't mind your co-workers getting excited about old computers and semiconductors Requirements To deliver in your role we expect the following skills, abilities, knowledge & experience: Required Technical Skills & Abilities - some or all Designing and deploying Microsoft Azure: designing and deploying scalable Azure environments, including Enterprise Landing Zones, IaaS/PaaS, Traffic Management, Disaster Recovery, and Self-Service Vending Knowledge and/or experience deploying and managing Infrastructure as Code: strong proficiency in deploying and managing infrastructure using Terraform, Ansible, and GitOps workflows Knowledge and/or experience with Containerisation & Orchestration: hands-on experience designing and orchestrating microservices using Docker and Kubernetes (i.e. Azure Kubernetes Service - AKS) Security & Networking: solid grasp of secure-by-default design, Identity and Access Management (Entra ID/Azure AD), network segmentation (VNets, NSGs), and Zero Trust principles Desirable Skills & Abilities Certifications: Azure Solutions Architect Expert (AZ-305) Hybrid Cloud & Edge Computing: design knowledge of extending cloud capabilities to on-premises environments using tools like Azure Local, Azure Arc, alongside general Data Centre/Edge infrastructure experience (Compute, Storage, Virtualization). Knowledge and/or experience with AI and Machine Learning Infrastructure Interest or foundational knowledge in architecting environments for AI workloads (i.e. provisioning GPU compute clusters, Azure Machine Learning workspaces). Understanding of MLOps principles Familiarity with modern Generative AI integrations (e.g., Azure OpenAI architectures, vector databases). Advanced Observability & FinOps: experience implementing visibility solutions (Application Performance Monitoring, User Experience Monitoring) and frameworks like FinOps and AIOps Interest and appreciation for technology trends and their architectures such as big data, HPC, IoT, analytics, sustainability, block chain Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medi cash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave
Purpose of Onyx The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the road map for molecule design products to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards molecule design solutions and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will: Own and lead the product roadmap, product development, launch and adoption of novel molecule design solutions to benefit the scientific community at GSK across multiple departments Play a key role in defining the strategic direction for molecule design tools with GenAI capabilities at the core Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. Key Responsibilities: Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for molecule design solutions and tools, aligned with the Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. GenAI Product and Capability Upgrade: Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation. Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems. Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems. Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption. Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures. Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in Bioinformatics, Computational Biology, cheminformatics, AI/ML, Computer Science, Software Engineering, or related discipline. Significant experience in product management with a proven track record of shipping 0-to-1 software products powered by AI/GenAI, LLMs, or autonomous agents in a commercial or large-scale enterprise setting. Demonstrated experience defining product strategy for modern applications, including hands-on experience with technologies core to AI systems such as vector databases, MLOps, retrieval-augmented generation, and model fine-tuning. Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment. Deep technical fluency with cloud-native architectures (e.g., AWS, GCP, Azure), API design, and the infrastructure required to serve and scale LLM-based applications Preferred Qualifications & Skills: Master's degree or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Data Science, Computer Science/Software Engineering, Cloud Computing or related discipline. Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management. Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models. Experience building products that manage or interpret complex, unstructured biomedical data Extensive knowledge of bioinformatics, computational biology, or cheminformatics, and a strong vision for how agentic AI can revolutionize the drug discovery process. Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions. Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc. Previous experience in life science industry or biopharma R&D is a plus. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitor the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines . click apply for full job details
Apr 04, 2026
Full time
Purpose of Onyx The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the road map for molecule design products to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards molecule design solutions and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will: Own and lead the product roadmap, product development, launch and adoption of novel molecule design solutions to benefit the scientific community at GSK across multiple departments Play a key role in defining the strategic direction for molecule design tools with GenAI capabilities at the core Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. Key Responsibilities: Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for molecule design solutions and tools, aligned with the Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. GenAI Product and Capability Upgrade: Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation. Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems. Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems. Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption. Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures. Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in Bioinformatics, Computational Biology, cheminformatics, AI/ML, Computer Science, Software Engineering, or related discipline. Significant experience in product management with a proven track record of shipping 0-to-1 software products powered by AI/GenAI, LLMs, or autonomous agents in a commercial or large-scale enterprise setting. Demonstrated experience defining product strategy for modern applications, including hands-on experience with technologies core to AI systems such as vector databases, MLOps, retrieval-augmented generation, and model fine-tuning. Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment. Deep technical fluency with cloud-native architectures (e.g., AWS, GCP, Azure), API design, and the infrastructure required to serve and scale LLM-based applications Preferred Qualifications & Skills: Master's degree or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Data Science, Computer Science/Software Engineering, Cloud Computing or related discipline. Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management. Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models. Experience building products that manage or interpret complex, unstructured biomedical data Extensive knowledge of bioinformatics, computational biology, or cheminformatics, and a strong vision for how agentic AI can revolutionize the drug discovery process. Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions. Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc. Previous experience in life science industry or biopharma R&D is a plus. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitor the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines . click apply for full job details
