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Just Eat Takeaway.com
Senior Python Engineer
Just Eat Takeaway.com Fleet, Hampshire
Hungry for a challenge? That's good, because at Just Eat (JET) we believe everything is possible, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers. The opportunity Senior Engineer opportunity within our Enterprise AI team. Working with a group of other Engineers to design, build, and deploy cutting edge AI powered solutions that drive business value across the organisation. The Senior Engineer is responsible for delivering a roadmap of improvements, focusing on the full lifecycle of AI applications, from initial prototyping to production grade deployments. Key ingredients Design, develop, and deploy high quality, scalable software solutions, focusing on AI enabled applications and infrastructure. Lead and participate in technical projects and deployments of AI systems. Provide guidance and mentoring to other team members on best practices in AI engineering. Use best practices (e.g., MLOps, AIOps) to improve products/services and processes related to AI. Optimise existing model serving and data pipelines to meet changing performance and security requirements. Hold requirements gathering sessions with business stakeholders and data science teams. Lead functional projects or work streams focused on AI infrastructure and tooling. What you'll bring Experience working with cloud platforms like AWS (EC2, ECS, S3, Lambda, Fargate, DynamoDB/RDS) or GCP (Compute Engine, Cloud Storage, Cloud Functions, BigQuery). Strong experience in Python and fluency in another language. Knowledge of Infrastructure as Code tools (e.g., CloudFormation, Terraform, Ansible, Serverless Framework). Enjoy automating processes. Knowledge of containers (Docker, Container Orchestration like Kubernetes/ECS/GKE). A genuine interest in and at least foundational experience with AI/ML concepts and technologies, demonstrating an eagerness to grow into a specialised AI Engineering role. Proven track record of delivering high quality work and driving forward best practices in software engineering. Stays up to date with new technology in the AI space. Nice to have Direct experience with advanced AI tools and platforms, such as Amazon Bedrock or Google Vertex AI. Familiarity with frameworks for building complex, multi step generative AI applications, like LangGraph. Experience with Agent to Agent (A2A) communication or coordination patterns in AI systems. Hands on experience leveraging AI powered development tools like GitHub Copilot or similar platforms (e.g., Kiro, Cursor) to enhance productivity and code generation. Knowledge of or experience with MCP to integrate LLMs with external data sources and tools. At JET, this is on the menu Our teams forge connections internally and work with some of the best known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Apr 03, 2026
Full time
Hungry for a challenge? That's good, because at Just Eat (JET) we believe everything is possible, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers. The opportunity Senior Engineer opportunity within our Enterprise AI team. Working with a group of other Engineers to design, build, and deploy cutting edge AI powered solutions that drive business value across the organisation. The Senior Engineer is responsible for delivering a roadmap of improvements, focusing on the full lifecycle of AI applications, from initial prototyping to production grade deployments. Key ingredients Design, develop, and deploy high quality, scalable software solutions, focusing on AI enabled applications and infrastructure. Lead and participate in technical projects and deployments of AI systems. Provide guidance and mentoring to other team members on best practices in AI engineering. Use best practices (e.g., MLOps, AIOps) to improve products/services and processes related to AI. Optimise existing model serving and data pipelines to meet changing performance and security requirements. Hold requirements gathering sessions with business stakeholders and data science teams. Lead functional projects or work streams focused on AI infrastructure and tooling. What you'll bring Experience working with cloud platforms like AWS (EC2, ECS, S3, Lambda, Fargate, DynamoDB/RDS) or GCP (Compute Engine, Cloud Storage, Cloud Functions, BigQuery). Strong experience in Python and fluency in another language. Knowledge of Infrastructure as Code tools (e.g., CloudFormation, Terraform, Ansible, Serverless Framework). Enjoy automating processes. Knowledge of containers (Docker, Container Orchestration like Kubernetes/ECS/GKE). A genuine interest in and at least foundational experience with AI/ML concepts and technologies, demonstrating an eagerness to grow into a specialised AI Engineering role. Proven track record of delivering high quality work and driving forward best practices in software engineering. Stays up to date with new technology in the AI space. Nice to have Direct experience with advanced AI tools and platforms, such as Amazon Bedrock or Google Vertex AI. Familiarity with frameworks for building complex, multi step generative AI applications, like LangGraph. Experience with Agent to Agent (A2A) communication or coordination patterns in AI systems. Hands on experience leveraging AI powered development tools like GitHub Copilot or similar platforms (e.g., Kiro, Cursor) to enhance productivity and code generation. Knowledge of or experience with MCP to integrate LLMs with external data sources and tools. At JET, this is on the menu Our teams forge connections internally and work with some of the best known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Senior Content Designer
Methods Business & Digital Technology Ltd
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. We are recruiting for a Senior Content Designer on a permanent basis. You will have a passion for making things easier for people to understand to help users complete their goal. You will have experience of working in a public sector environment, with a working knowledge of standards and principles, such as the Service Standard. Your responsibilities will include: Planning, writing and managing usable and accessible content in line with GDS/GOV.UK Content Design guidelines and standards. Producing content that is accurate, timely, relevant, easy to understand, search engine optimised and meets style guidelines. Managing stakeholders and building successful relationships with them, including explaining content decisions. Using analytical and problem solving skills to help the team solve design problems and challenge assumptions. Championing user centred design practices for digital products and services. Advocating for accessible digital products and services. Being an active part of the Content Design Community of Practice, including sharing ideas, best practice and proactively offering help and support. Taking responsibility for content quality, including coaching and mentoring content designers. Supporting team members' learning, skills growth and career progression. Line managing members of the content design team, including: Offering project support and guidance. Holding 1:1s, probation reviews and appraisals. Approving timecards, expenses and leave. Supporting the Head of Content, including with: Training and development plans. Project planning. Recruitment activities. Sales and marketing activities. Helping create a welcoming, safe and inclusive team environment - encouraging mutual peer to peer support, and helping individuals achieve a good work life balance. The role will be based remotely, but there may be a need for some UK travel requiring you to stay away from home. Skills we are looking for Producing user centred content: experience of evidence based content design that meets GDS/GOV.UK standards, including a deep understanding of end to end journeys and experience of identifying where journey fixes or content improvements need to be made. Working as a content designer in an agile environment: you understand agile approaches, advocate for the role of content design in multidisciplinary teams, and encourage healthy working relationships with other disciplines. Strong communication and interpersonal skills: ability to communicate a range of information to a variety of audiences. For example, talking about digital products and the GDS Service Standard in a way that stakeholders understand. Stakeholder relationship management: ability to effectively negotiate and influence stakeholders, manage relationships, build strategic relationships, communicate regularly and remove blockers, while keeping the focus on user needs. Strategic thinking: ability to help to lead the design and implementation of strategies, and evaluate their impact and progress to make sure business objectives and user needs are being met. Understanding user needs: ability to work closely and collaboratively with user researchers to gain insights and make decisions based on findings. Accessibility: ability to put accessibility at the heart of approaches to designing content and encouraging others to do the same. People management: taking responsibility for assuring the quality of more junior colleagues, and coaching and guiding them to improve. Ensuring quality: make sure content is regularly reviewed and evaluated, contributing to continuous improvements and iterations. We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring. Additional skills and behaviours Proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work. Proactive approach to diversity, equality and inclusion, internally and with clients. Experience in creating and updating prototypes, from paper sketches to coded prototypes (for example, using the GOV.UK Prototype Kit). By joining us you can expect: Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought provoking leadership. A supportive and collaborative environment. As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training. Wellness 24/7 confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Discretionary company bonus based on company and individual performance. Life assurance of 4 times base salary. Private medical insurance which is non contributory (spouse and dependants included). Worldwide travel insurance which is non contributory (spouse and dependants included).
Apr 03, 2026
Full time
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. We are recruiting for a Senior Content Designer on a permanent basis. You will have a passion for making things easier for people to understand to help users complete their goal. You will have experience of working in a public sector environment, with a working knowledge of standards and principles, such as the Service Standard. Your responsibilities will include: Planning, writing and managing usable and accessible content in line with GDS/GOV.UK Content Design guidelines and standards. Producing content that is accurate, timely, relevant, easy to understand, search engine optimised and meets style guidelines. Managing stakeholders and building successful relationships with them, including explaining content decisions. Using analytical and problem solving skills to help the team solve design problems and challenge assumptions. Championing user centred design practices for digital products and services. Advocating for accessible digital products and services. Being an active part of the Content Design Community of Practice, including sharing ideas, best practice and proactively offering help and support. Taking responsibility for content quality, including coaching and mentoring content designers. Supporting team members' learning, skills growth and career progression. Line managing members of the content design team, including: Offering project support and guidance. Holding 1:1s, probation reviews and appraisals. Approving timecards, expenses and leave. Supporting the Head of Content, including with: Training and development plans. Project planning. Recruitment activities. Sales and marketing activities. Helping create a welcoming, safe and inclusive team environment - encouraging mutual peer to peer support, and helping individuals achieve a good work life balance. The role will be based remotely, but there may be a need for some UK travel requiring you to stay away from home. Skills we are looking for Producing user centred content: experience of evidence based content design that meets GDS/GOV.UK standards, including a deep understanding of end to end journeys and experience of identifying where journey fixes or content improvements need to be made. Working as a content designer in an agile environment: you understand agile approaches, advocate for the role of content design in multidisciplinary teams, and encourage healthy working relationships with other disciplines. Strong communication and interpersonal skills: ability to communicate a range of information to a variety of audiences. For example, talking about digital products and the GDS Service Standard in a way that stakeholders understand. Stakeholder relationship management: ability to effectively negotiate and influence stakeholders, manage relationships, build strategic relationships, communicate regularly and remove blockers, while keeping the focus on user needs. Strategic thinking: ability to help to lead the design and implementation of strategies, and evaluate their impact and progress to make sure business objectives and user needs are being met. Understanding user needs: ability to work closely and collaboratively with user researchers to gain insights and make decisions based on findings. Accessibility: ability to put accessibility at the heart of approaches to designing content and encouraging others to do the same. People management: taking responsibility for assuring the quality of more junior colleagues, and coaching and guiding them to improve. Ensuring quality: make sure content is regularly reviewed and evaluated, contributing to continuous improvements and iterations. We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring. Additional skills and behaviours Proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work. Proactive approach to diversity, equality and inclusion, internally and with clients. Experience in creating and updating prototypes, from paper sketches to coded prototypes (for example, using the GOV.UK Prototype Kit). By joining us you can expect: Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought provoking leadership. A supportive and collaborative environment. As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training. Wellness 24/7 confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Discretionary company bonus based on company and individual performance. Life assurance of 4 times base salary. Private medical insurance which is non contributory (spouse and dependants included). Worldwide travel insurance which is non contributory (spouse and dependants included).
Capital One UK
Staff Software Engineer - Back End
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Senior Software Engineering Manager
Capital One UK City, London
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Software Engineering Manager - Services
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Engineering Manager - Software & ML
Capital One UK City, London
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Principal Engineer, Bridges & Structures - Glasgow
Jacobs Engineering Group Inc.
Principal Engineer, Bridges & Structures - Glasgow At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact As a core member of our Bridges and Structures team, you'll play a major role in driving our shift toward smarter, solution led delivery-using cutting edge technology, digital tools, and lean ways of working to boost efficiency and create real value for our clients. You'll bring your technical expertise, people skills, and organisational know how to help deliver sustainable, low carbon bridges and structures across highways, rail, aviation, energy and power projects. Thanks to continued growth in our portfolio of work for BEAR Scotland, we're excited to offer a new hybrid opportunity supporting one of our key Clients in Scotland. This role will be based part time (2 days) in BEAR Scotland's Perth or Stepps Office integrating with the locally based team. You'll also stay fully connected to our wider Bridges and Structures network in Glasgow and Edinburgh, giving you the best of both worlds: local impact with regional support. Our Bridges and Structures capability sits within Jacobs' wider Transportation business, where we take pride in delivering technically complex schemes both in the UK and internationally. Our team has built a strong reputation through a portfolio of high-profile projects with clients including: High Speed 2, National Highways, Network Rail, Welsh Government, National Contractors & Local Authorities Key deliverables: (not limited to) Be part of the Client team working on structural analysis, feasibility studies, tender and detailed designs, and the production of contract documents and technical reports. Provide technical support to the client team. Coordinate with other disciplines to deliver integrated services and high-quality sustainable outcomes for clients. Work collaboratively with the Client on the technical delivery, programming of works and delivery of sensitive project Drive innovation by identifying and implementing data-driven, automated, and standardised solutions to improve project efficiency and productivity A degree in Civil or Structural Engineering (or a related discipline) A professional qualification ICE/IStructE Chartered or equivalent Project and/or discipline management and leadership skills related to bridge design (or other disciplines) Strong technical design and practical problem-solving skills Here's what you'll need A degree in Civil or Structural Engineering (or a related discipline) A professional qualification ICE/IStructE Chartered or equivalent Project and/or discipline management and leadership skills related to bridge design (or other disciplines) Strong technical design skills Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Apr 03, 2026
Full time
Principal Engineer, Bridges & Structures - Glasgow At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact As a core member of our Bridges and Structures team, you'll play a major role in driving our shift toward smarter, solution led delivery-using cutting edge technology, digital tools, and lean ways of working to boost efficiency and create real value for our clients. You'll bring your technical expertise, people skills, and organisational know how to help deliver sustainable, low carbon bridges and structures across highways, rail, aviation, energy and power projects. Thanks to continued growth in our portfolio of work for BEAR Scotland, we're excited to offer a new hybrid opportunity supporting one of our key Clients in Scotland. This role will be based part time (2 days) in BEAR Scotland's Perth or Stepps Office integrating with the locally based team. You'll also stay fully connected to our wider Bridges and Structures network in Glasgow and Edinburgh, giving you the best of both worlds: local impact with regional support. Our Bridges and Structures capability sits within Jacobs' wider Transportation business, where we take pride in delivering technically complex schemes both in the UK and internationally. Our team has built a strong reputation through a portfolio of high-profile projects with clients including: High Speed 2, National Highways, Network Rail, Welsh Government, National Contractors & Local Authorities Key deliverables: (not limited to) Be part of the Client team working on structural analysis, feasibility studies, tender and detailed designs, and the production of contract documents and technical reports. Provide technical support to the client team. Coordinate with other disciplines to deliver integrated services and high-quality sustainable outcomes for clients. Work collaboratively with the Client on the technical delivery, programming of works and delivery of sensitive project Drive innovation by identifying and implementing data-driven, automated, and standardised solutions to improve project efficiency and productivity A degree in Civil or Structural Engineering (or a related discipline) A professional qualification ICE/IStructE Chartered or equivalent Project and/or discipline management and leadership skills related to bridge design (or other disciplines) Strong technical design and practical problem-solving skills Here's what you'll need A degree in Civil or Structural Engineering (or a related discipline) A professional qualification ICE/IStructE Chartered or equivalent Project and/or discipline management and leadership skills related to bridge design (or other disciplines) Strong technical design skills Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Principal Full Stack Engineer
Burendo Limited.
We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems fast. At Burendo, we believe that together, we can achieve incredible things. What sets us apart is how we work. We pride ourselves on having a pragmatic attitude to delivery-we think big, plan practically, adapt quickly, and always focus on results, no matter how complex the challenge. We're passionate about making great things happen by embracing innovation, challenging the status quo, and fostering collaboration at every step. At Burendo, caring for people is at the heart of what we do. We value partnerships, listen to different viewpoints, and believe in treating everyone fairly. And, we love to share what we learn-using our expertise to help others grow and empowering organisations to succeed in the long term. Great engineers come from many different backgrounds and are specialists in many different areas. At Burendo, we've got some exciting new projects kicking off, and we're looking for people who want to contribute across the tech stack and be involved in all stages of the software development lifecycle. These are the things we value most at Burendo, we can teach skills, but our behaviours forge the culture we strive for. A passion for engineering and a desire to keep learning A focus on writing clear, concise code that is easy to maintain An ability to be pragmatic when required and avoid unnecessary "gold-plating" An understanding that quality is everyone's responsibility and a strong desire to test your own code Comfortable working with others in pairing or mobbing scenarios A good communicator who shares our values of openness and respect A DevOps mentality - meaning that you don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero Confidence to act as a technical authority, influencing decisions across teams and stakeholders Ability to balance short-term delivery with long-term technical strategy and sustainability We believe every engineer should have a fundamental understanding of development, infrastructure, and testing and therefore you'll need at least some of these skills to help you pick the role up quickly. Burendo is invested in the growth of our consultants and provide a healthy self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience at least two of the following languages: Python, JavaScript, Node.js, C#, Java Experience working within cloud environments, specifically AWS or Azure (Or both!) Fundamental understanding of infrastructure-as-code with Terraform or an equivalent technology Experience working with CI/CD pipelines such as GitHub Actions, GitLabCI, Jenkins or Azure DevOps A good understanding of and experience working with agile methodologies Experience working in supporting a live product Experience adapting to different tech stacks Understanding of and working experience with source control, particularly Git Experience with database technologies of some flavour Experience mentoring, managing and up-skilling engineers Experience providing technical leadership across teams or programmes of work Experience shaping architectural decisions and guiding engineering best practice Ability to engage with senior stakeholders and translate business goals into technical outcomes And it would be great if you have any of these: Experience with no-SQL technologies such as MongoDB Experience of building CI/CD pipelines with tools such as GitHub Actions, GitLabCI, Jenkins or Azure DevOps These are the little bit extra, cherry-on-top skills that will help you stand out. Still give us a shout if you haven't currently got these skills though! Experience working in the public sector and healthcare industry Experience working in a technology or consulting company Involvement in community building via blogs, online sites, meetups, or other means 25 days Annual Leave (plus bank holidays) An additional day of paid leave for celebrations 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total) Monthly Wellness Allowance Annual Learning and Development Allowance Paid time off for Life Events Matched Employer Contributed Pension (5%) Life assurance based on 4 x your salary Access to an Employee Assistance Programme Enhanced Family Leave Enhanced company sick pay A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension) Exciting calendar of Burendo social events and activities We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community.
Apr 03, 2026
Full time
We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems fast. At Burendo, we believe that together, we can achieve incredible things. What sets us apart is how we work. We pride ourselves on having a pragmatic attitude to delivery-we think big, plan practically, adapt quickly, and always focus on results, no matter how complex the challenge. We're passionate about making great things happen by embracing innovation, challenging the status quo, and fostering collaboration at every step. At Burendo, caring for people is at the heart of what we do. We value partnerships, listen to different viewpoints, and believe in treating everyone fairly. And, we love to share what we learn-using our expertise to help others grow and empowering organisations to succeed in the long term. Great engineers come from many different backgrounds and are specialists in many different areas. At Burendo, we've got some exciting new projects kicking off, and we're looking for people who want to contribute across the tech stack and be involved in all stages of the software development lifecycle. These are the things we value most at Burendo, we can teach skills, but our behaviours forge the culture we strive for. A passion for engineering and a desire to keep learning A focus on writing clear, concise code that is easy to maintain An ability to be pragmatic when required and avoid unnecessary "gold-plating" An understanding that quality is everyone's responsibility and a strong desire to test your own code Comfortable working with others in pairing or mobbing scenarios A good communicator who shares our values of openness and respect A DevOps mentality - meaning that you don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero Confidence to act as a technical authority, influencing decisions across teams and stakeholders Ability to balance short-term delivery with long-term technical strategy and sustainability We believe every engineer should have a fundamental understanding of development, infrastructure, and testing and therefore you'll need at least some of these skills to help you pick the role up quickly. Burendo is invested in the growth of our consultants and provide a healthy self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience at least two of the following languages: Python, JavaScript, Node.js, C#, Java Experience working within cloud environments, specifically AWS or Azure (Or both!) Fundamental understanding of infrastructure-as-code with Terraform or an equivalent technology Experience working with CI/CD pipelines such as GitHub Actions, GitLabCI, Jenkins or Azure DevOps A good understanding of and experience working with agile methodologies Experience working in supporting a live product Experience adapting to different tech stacks Understanding of and working experience with source control, particularly Git Experience with database technologies of some flavour Experience mentoring, managing and up-skilling engineers Experience providing technical leadership across teams or programmes of work Experience shaping architectural decisions and guiding engineering best practice Ability to engage with senior stakeholders and translate business goals into technical outcomes And it would be great if you have any of these: Experience with no-SQL technologies such as MongoDB Experience of building CI/CD pipelines with tools such as GitHub Actions, GitLabCI, Jenkins or Azure DevOps These are the little bit extra, cherry-on-top skills that will help you stand out. Still give us a shout if you haven't currently got these skills though! Experience working in the public sector and healthcare industry Experience working in a technology or consulting company Involvement in community building via blogs, online sites, meetups, or other means 25 days Annual Leave (plus bank holidays) An additional day of paid leave for celebrations 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total) Monthly Wellness Allowance Annual Learning and Development Allowance Paid time off for Life Events Matched Employer Contributed Pension (5%) Life assurance based on 4 x your salary Access to an Employee Assistance Programme Enhanced Family Leave Enhanced company sick pay A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension) Exciting calendar of Burendo social events and activities We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community.
International Human Resources Generalist
Linical Europe
Join the Human Resources team at Linical in the middle of an exciting evolution. We are transforming HR into a modern, tech enabled, data driven function-shifting from transactional operations to strategic, business centred partnership. Our goal is simple: elevate operational excellence, enhance employee experience, and accelerate business growth. As we streamline processes, implement new digital tools, and reinforce consistent regional standards, you will be joining at the perfect moment to help shape the HR function of the future. Position Description We are looking for a high potential HR Generalist with strong curiosity, digital fluency, and a passion for learning. Based in the UK, you will support regional HR initiatives across the Western Region while collaborating closely with senior HR leaders. You will help deploy new HR processes, improve internal communications, manage our Learning Management System (LMS), and contribute to building consistent, engaging employee experience. This role is ideal for someone who wants to grow quickly, learn from experienced HR leaders, and gain broad exposure across People Operations, HR development, and digital tools, including AI. Duties and Responsibilities Support the roll out and engagement of regional HR processes. Assist with harmonization and documentation of HR procedures to improve consistency across countries. Contribute to employee engagement initiatives and HR communication campaigns. Manage the Learning Management System (LMS), ensuring content is current, relevant, and accessible. Conduct training needs assessments based on organizational priorities and individual development needs. Support the creation and deployment of learning content, micro trainings, and development initiatives. Oversee internal communications channels and ensure timely dissemination of key information. Manage, update, and improve SharePoint as the central hub for HR resources, policies, and company updates. Develop and deliver communication campaigns that build connection, transparency, and employee engagement. Support senior HR team members across various tasks, projects, and change initiatives. Contribute to process mapping, standardization, and continuous improvement efforts. Use digital tools-including AI enhanced solutions-to streamline administrative tasks and improve efficiency. Assist with data accuracy, reporting, and maintaining high quality HR documentation. Required Skills and Abilities Strong communication skills with the ability to present information clearly and engagingly. Digital fluency, with a strong interest in HR technology, AI tools, and modern productivity systems. High learning agility and comfort working in a fast paced, changing environment. Excellent organization, attention to detail, and ability to manage multiple tasks simultaneously. Ability to collaborate with diverse stakeholders across countries and functions. A proactive, hands on mindset-willing to experiment, improve processes, and take initiative. Fluent in English; additional European languages are an advantage. Education and Experience Bachelor's degree in Human Resources, Business, Psychology, Communications, or a related field. 1-3 years of experience in HR, People Operations, Internal Communications, L&D, or a hybrid HR function. Experience with HR systems (HRIS, LMS, SharePoint, or similar tools) is strongly preferred. Exposure to multinational or multi country environments is a plus. Demonstrated interest in digital HR transformation, technology, or AI powered productivity tools.
Apr 03, 2026
Full time
Join the Human Resources team at Linical in the middle of an exciting evolution. We are transforming HR into a modern, tech enabled, data driven function-shifting from transactional operations to strategic, business centred partnership. Our goal is simple: elevate operational excellence, enhance employee experience, and accelerate business growth. As we streamline processes, implement new digital tools, and reinforce consistent regional standards, you will be joining at the perfect moment to help shape the HR function of the future. Position Description We are looking for a high potential HR Generalist with strong curiosity, digital fluency, and a passion for learning. Based in the UK, you will support regional HR initiatives across the Western Region while collaborating closely with senior HR leaders. You will help deploy new HR processes, improve internal communications, manage our Learning Management System (LMS), and contribute to building consistent, engaging employee experience. This role is ideal for someone who wants to grow quickly, learn from experienced HR leaders, and gain broad exposure across People Operations, HR development, and digital tools, including AI. Duties and Responsibilities Support the roll out and engagement of regional HR processes. Assist with harmonization and documentation of HR procedures to improve consistency across countries. Contribute to employee engagement initiatives and HR communication campaigns. Manage the Learning Management System (LMS), ensuring content is current, relevant, and accessible. Conduct training needs assessments based on organizational priorities and individual development needs. Support the creation and deployment of learning content, micro trainings, and development initiatives. Oversee internal communications channels and ensure timely dissemination of key information. Manage, update, and improve SharePoint as the central hub for HR resources, policies, and company updates. Develop and deliver communication campaigns that build connection, transparency, and employee engagement. Support senior HR team members across various tasks, projects, and change initiatives. Contribute to process mapping, standardization, and continuous improvement efforts. Use digital tools-including AI enhanced solutions-to streamline administrative tasks and improve efficiency. Assist with data accuracy, reporting, and maintaining high quality HR documentation. Required Skills and Abilities Strong communication skills with the ability to present information clearly and engagingly. Digital fluency, with a strong interest in HR technology, AI tools, and modern productivity systems. High learning agility and comfort working in a fast paced, changing environment. Excellent organization, attention to detail, and ability to manage multiple tasks simultaneously. Ability to collaborate with diverse stakeholders across countries and functions. A proactive, hands on mindset-willing to experiment, improve processes, and take initiative. Fluent in English; additional European languages are an advantage. Education and Experience Bachelor's degree in Human Resources, Business, Psychology, Communications, or a related field. 1-3 years of experience in HR, People Operations, Internal Communications, L&D, or a hybrid HR function. Experience with HR systems (HRIS, LMS, SharePoint, or similar tools) is strongly preferred. Exposure to multinational or multi country environments is a plus. Demonstrated interest in digital HR transformation, technology, or AI powered productivity tools.
CloudFactory
Technical Lead (Go)
CloudFactory Reading, Berkshire
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following. Our Culture At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are: Mission-Driven: We focus on creating economic and social impact. People-Centric: We care deeply about our team's growth, well-being, and sense of belonging. Innovative: We embrace change and find better ways to do things together. Globally Connected: We foster collaboration between diverse cultures and perspectives. If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board! Role Summary As a Lead Software Engineer (Tech Lead), you will own the technical direction, architecture, and day-to-day operation of our platforms. This role has a strong focus on DevOps, scalability, reliability, and delivery excellence. You'll partner closely with Product and Engineering teams to design and evolve robust, cloud-native systems, ensure the stability of existing platforms, and enable teams to ship high-quality software efficiently. You will also work directly with clients to design and deliver solutions on top of our platform-translating real business problems into pragmatic, scalable technical implementations. This is a hands-on leadership role that blends engineering, architecture, operational ownership, and technical mentorship. Responsibilities Lead system design and define scalable, cloud-native architectures Build, review, and maintain production systems primarily in Go Own the operation and maintenance of existing platforms, ensuring reliability, performance, and availability Own and evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation Drive high standards for operational excellence, including monitoring, alerting, incident response, and observability Proactively manage and reduce technical debt through pragmatic architectural decisions Communicate technical decisions clearly through design docs, diagrams, and collaborative discussions Work with clients and internal stakeholders to design platform-based solutions that solve real business needs Support client integrations, proofs-of-concept, and solution architecture as needed Identify delivery and operational bottlenecks and continuously improve engineering workflows Mentor engineers and lead by example through code reviews and hands-on technical support Qualifications 7+ years of experience building, operating, and designing complex software systems Strong expertise in Go (Golang) Solid experience working with AWS Strong foundation in software architecture and distributed systems Experience with CI/CD pipelines, test automation, and observability tooling Hands on experience operating production systems, including on call rotations, incident management, and platform maintenance Comfortable working directly with clients and clearly explaining technical concepts Excellent communication skills and the ability to lead across teams Our Tech Stack Frontend: JavaScript, React, TypeScript Backend: Go, Python Databases: DynamoDB, DocumentDB, PostgreSQL CI/CD & Deployment: GitHub Actions Observability: New Relic Infrastructure: AWS services, GCP Benefits Great Mission and Culture Meaningful Work Market competitive salary Quarterly variable compensation Comprehensive medical cover Group life insurance Personal development and growth opportunities Periodic team building and social events At CloudFactory, we believe that work should be more than just a job-it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey! Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work-we can't wait to meet you!
Apr 03, 2026
Full time
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following. Our Culture At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are: Mission-Driven: We focus on creating economic and social impact. People-Centric: We care deeply about our team's growth, well-being, and sense of belonging. Innovative: We embrace change and find better ways to do things together. Globally Connected: We foster collaboration between diverse cultures and perspectives. If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board! Role Summary As a Lead Software Engineer (Tech Lead), you will own the technical direction, architecture, and day-to-day operation of our platforms. This role has a strong focus on DevOps, scalability, reliability, and delivery excellence. You'll partner closely with Product and Engineering teams to design and evolve robust, cloud-native systems, ensure the stability of existing platforms, and enable teams to ship high-quality software efficiently. You will also work directly with clients to design and deliver solutions on top of our platform-translating real business problems into pragmatic, scalable technical implementations. This is a hands-on leadership role that blends engineering, architecture, operational ownership, and technical mentorship. Responsibilities Lead system design and define scalable, cloud-native architectures Build, review, and maintain production systems primarily in Go Own the operation and maintenance of existing platforms, ensuring reliability, performance, and availability Own and evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation Drive high standards for operational excellence, including monitoring, alerting, incident response, and observability Proactively manage and reduce technical debt through pragmatic architectural decisions Communicate technical decisions clearly through design docs, diagrams, and collaborative discussions Work with clients and internal stakeholders to design platform-based solutions that solve real business needs Support client integrations, proofs-of-concept, and solution architecture as needed Identify delivery and operational bottlenecks and continuously improve engineering workflows Mentor engineers and lead by example through code reviews and hands-on technical support Qualifications 7+ years of experience building, operating, and designing complex software systems Strong expertise in Go (Golang) Solid experience working with AWS Strong foundation in software architecture and distributed systems Experience with CI/CD pipelines, test automation, and observability tooling Hands on experience operating production systems, including on call rotations, incident management, and platform maintenance Comfortable working directly with clients and clearly explaining technical concepts Excellent communication skills and the ability to lead across teams Our Tech Stack Frontend: JavaScript, React, TypeScript Backend: Go, Python Databases: DynamoDB, DocumentDB, PostgreSQL CI/CD & Deployment: GitHub Actions Observability: New Relic Infrastructure: AWS services, GCP Benefits Great Mission and Culture Meaningful Work Market competitive salary Quarterly variable compensation Comprehensive medical cover Group life insurance Personal development and growth opportunities Periodic team building and social events At CloudFactory, we believe that work should be more than just a job-it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey! Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work-we can't wait to meet you!
Solution Architect
DLL Group Watford, Hertfordshire
Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM
Apr 03, 2026
Full time
Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM
Hardware Engineers - Senior & Principal/Architect
General Dynamics Corporation Hastings, Sussex
Hardware Engineers - Senior & Principal/Architect Responsibilities for this Position Location: Castleham Rd, Hastings, Saint Leonards-on-sea TN38, UK Employment Type: Company Description General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of more than 13,000 top professionals, we partner with the best in industry to expand the bounds of innovation in the defence and scientific arenas. In the UK, we are leading the way in avionics and communication systems. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. General Dynamics in St Leonards-on-Sea currently provide avionic mission computing systems for a wide range of military fast jets, helicopters, and UAVs. Recent success has resulted in General Dynamics developing the next generation of Advanced High Performance, Safety Critical Mission Computer Systems to meet the needs of latest platforms in development by several aircraft manufacturers. These Mission Computing Systems provide the functionality that integrates aircraft systems, sensor systems and stores management systems with the information and control systems required by the aircrew to meet the demanding operational needs of these aircraft. Job Description As a result of business growth and exciting new projects you will join us as a integral member of our hardware engineering team. You will: Lead hardware aspects of unit design and development of electronic systems, ensuring they meet performance, reliability, and cost targets Integrate electronic components and systems into larger products, ensuring seamless functionality and performance Demonstrate skills in managing timelines, resources, and project deliverables. Leading and mentoring junior engineers and guiding project teams Ensure designs comply with relevant industry standards and regulatory requirements. For the full job description click here: Qualifications You will ideally be qualified in hardware, electronics or an electronic systems engineering discipline. You will typically bring to the role: A good understanding of the challenges associated with electronics engineering Experience in describing the requirements, functions and interfaces on the component or sub-system From analysis of the customers requirements, formalise the specification and the architectural design to develop the sub-system Professional registration as a Chartered Engineer (CEng or equivalent) is desirable, but not essential. General Dynamics Mission Systems actively support employees in attaining CEng status. Additional Information We have positions for Senior Hardware Engineer and Principal/Architect Hardware Engineer Starting salary for these positions will vary dependant upon the experience of the successful applicant, ranging from 46,000 - 80,000, plus our excellent flexible benefits package. We are open to this role being spent with time working from home and in the office (hybrid - typically 3 days working in office) on a weekly basis or fully in our offices. We pride ourselves in being a great place to work with a shared sense of purpose, offering impressive benefits: A compressed nine-day fortnight and compressed hours - which means every other Friday off. A personalized career development plan, alongside regular progress reviews - supporting and valuing your progression within the Company. A flexible working environment where your contributions are recognized and rewarded with flexible benefits We believe in maintaining a diverse workplace - inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we welcome you to join our inclusive team! Our success is fuelled by our colleagues and the wide variety of backgrounds, perspectives, and skills they bring to the Company. We are a Disability Confident Employer, as such we offer an interview to disabled people who meet the minimum criteria for the job. Please email if you would like your application to be considered under the DC Scheme. All successful/appointed applicants must be able to obtain a level of UK Security clearance that is appropriate for the role and undertake suitable Right to work checks. Every application matters to us. We want you to know that each application we receive is reviewed by a real person not just an algorithm. Our screening questions are also carefully considered to help us understand your experience and fit for the role. We appreciate the time you take to apply. PI General Dynamics United Kingdom Limited is a leading prime contractor and complex systems integrator working in partnership with government, military and private companies around the world.
Apr 03, 2026
Full time
Hardware Engineers - Senior & Principal/Architect Responsibilities for this Position Location: Castleham Rd, Hastings, Saint Leonards-on-sea TN38, UK Employment Type: Company Description General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of more than 13,000 top professionals, we partner with the best in industry to expand the bounds of innovation in the defence and scientific arenas. In the UK, we are leading the way in avionics and communication systems. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. General Dynamics in St Leonards-on-Sea currently provide avionic mission computing systems for a wide range of military fast jets, helicopters, and UAVs. Recent success has resulted in General Dynamics developing the next generation of Advanced High Performance, Safety Critical Mission Computer Systems to meet the needs of latest platforms in development by several aircraft manufacturers. These Mission Computing Systems provide the functionality that integrates aircraft systems, sensor systems and stores management systems with the information and control systems required by the aircrew to meet the demanding operational needs of these aircraft. Job Description As a result of business growth and exciting new projects you will join us as a integral member of our hardware engineering team. You will: Lead hardware aspects of unit design and development of electronic systems, ensuring they meet performance, reliability, and cost targets Integrate electronic components and systems into larger products, ensuring seamless functionality and performance Demonstrate skills in managing timelines, resources, and project deliverables. Leading and mentoring junior engineers and guiding project teams Ensure designs comply with relevant industry standards and regulatory requirements. For the full job description click here: Qualifications You will ideally be qualified in hardware, electronics or an electronic systems engineering discipline. You will typically bring to the role: A good understanding of the challenges associated with electronics engineering Experience in describing the requirements, functions and interfaces on the component or sub-system From analysis of the customers requirements, formalise the specification and the architectural design to develop the sub-system Professional registration as a Chartered Engineer (CEng or equivalent) is desirable, but not essential. General Dynamics Mission Systems actively support employees in attaining CEng status. Additional Information We have positions for Senior Hardware Engineer and Principal/Architect Hardware Engineer Starting salary for these positions will vary dependant upon the experience of the successful applicant, ranging from 46,000 - 80,000, plus our excellent flexible benefits package. We are open to this role being spent with time working from home and in the office (hybrid - typically 3 days working in office) on a weekly basis or fully in our offices. We pride ourselves in being a great place to work with a shared sense of purpose, offering impressive benefits: A compressed nine-day fortnight and compressed hours - which means every other Friday off. A personalized career development plan, alongside regular progress reviews - supporting and valuing your progression within the Company. A flexible working environment where your contributions are recognized and rewarded with flexible benefits We believe in maintaining a diverse workplace - inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we welcome you to join our inclusive team! Our success is fuelled by our colleagues and the wide variety of backgrounds, perspectives, and skills they bring to the Company. We are a Disability Confident Employer, as such we offer an interview to disabled people who meet the minimum criteria for the job. Please email if you would like your application to be considered under the DC Scheme. All successful/appointed applicants must be able to obtain a level of UK Security clearance that is appropriate for the role and undertake suitable Right to work checks. Every application matters to us. We want you to know that each application we receive is reviewed by a real person not just an algorithm. Our screening questions are also carefully considered to help us understand your experience and fit for the role. We appreciate the time you take to apply. PI General Dynamics United Kingdom Limited is a leading prime contractor and complex systems integrator working in partnership with government, military and private companies around the world.
Field Service Engineer Fluke Remote, United Kingdom
Fortive Corporation
Remote Field Service EngineerRemote, United KingdomAt Fluke Condition Monitoring and Alignment, we are dedicated to delivering first-class, value-added services to our current and future customers across the EMEA region and globally. As a Field Service Engineer , you will have the opportunity to develop your career as a highly qualified expert in the field of laser alignment, condition monitoring, and predictive maintenance. Your main tasks will include on-site services, data collection, remote analysis, installations, and providing a wide range of practical and theoretical training for clients. Responsibilities :- Perform on-site services such as laser alignment, vibration measurements, static and dynamic balancing, geometrical measurements, Paralign roll alignment, and installation of Condition Monitoring systems.- Prepare reports and necessary documentation.- Provide high-level technical support to both customers and colleagues.- Complete FRS equipment installations at customer sites when required.- Conduct remote analysis and prepare technical reports.- Play a leading role in driving team engagement and serve as a role model in delivering service excellence.- Organize and participate in demonstration sessions, both face-to-face and via Teams.- Provide practical and theoretical product training for customers, covering hardware (HW) and software (SW).- Support sustainable business practices by representing the company professionally, strengthening customer relationships, and identifying further customer needs. Team: You will join the service team located in the United Kingdom. We are operating in an international environment within a large, reputable, and innovative company. Our experienced international team of engineers and technicians is always eager to welcome new colleagues who can broaden our horizons. During your service trips, your new teammates will gladly share their experiences with some of the largest and most exciting machines in the world. Requirements: - University Degree (Bachelor or Master) in Mechanical, Power, Electronics/Electrical Engineering or related fields.- Strong capabilities in condition monitoring, vibration analysis, and reliability, with Mobius Level II qualifications preferred.- Experience in alignment and balancing principles.- Knowledge of industrial equipment such as electrical and mechanical plants, electric motors, pumps, turbines, and machine servicing.- Full driving license.- Valid passport.- High level of flexibility and availability for work away from home.- Self-reliance, resourcefulness, attention to detail, and good work organization. Personal Skills: - Works well within a team or independently, with a proactive and can-do attitude, and strong communication skills.- Ability to inspire trust and engage others through passion and drive.- Willingness to take on new tasks and support the wider team where applicable.- Passion and commitment - we are looking for enthusiastic individuals driven by a genuine interest and eagerness to learn.-Willingness to travelFluke is a global company offering the opportunity to work across many industries and applications. You will gain extensive professional experience and technical knowledge while being part of a dynamic international team with a chance to grow your career. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package.Years of experience2-44-88+ Less than 2 years 2 - 4 years 4 - 8 years 8+ yearsTop skillsCalibration1. Field Service Engineer2. Senior Field Service Engineer3. Service Engineer4. Service Technician5. Lead Technician
Apr 03, 2026
Full time
Remote Field Service EngineerRemote, United KingdomAt Fluke Condition Monitoring and Alignment, we are dedicated to delivering first-class, value-added services to our current and future customers across the EMEA region and globally. As a Field Service Engineer , you will have the opportunity to develop your career as a highly qualified expert in the field of laser alignment, condition monitoring, and predictive maintenance. Your main tasks will include on-site services, data collection, remote analysis, installations, and providing a wide range of practical and theoretical training for clients. Responsibilities :- Perform on-site services such as laser alignment, vibration measurements, static and dynamic balancing, geometrical measurements, Paralign roll alignment, and installation of Condition Monitoring systems.- Prepare reports and necessary documentation.- Provide high-level technical support to both customers and colleagues.- Complete FRS equipment installations at customer sites when required.- Conduct remote analysis and prepare technical reports.- Play a leading role in driving team engagement and serve as a role model in delivering service excellence.- Organize and participate in demonstration sessions, both face-to-face and via Teams.- Provide practical and theoretical product training for customers, covering hardware (HW) and software (SW).- Support sustainable business practices by representing the company professionally, strengthening customer relationships, and identifying further customer needs. Team: You will join the service team located in the United Kingdom. We are operating in an international environment within a large, reputable, and innovative company. Our experienced international team of engineers and technicians is always eager to welcome new colleagues who can broaden our horizons. During your service trips, your new teammates will gladly share their experiences with some of the largest and most exciting machines in the world. Requirements: - University Degree (Bachelor or Master) in Mechanical, Power, Electronics/Electrical Engineering or related fields.- Strong capabilities in condition monitoring, vibration analysis, and reliability, with Mobius Level II qualifications preferred.- Experience in alignment and balancing principles.- Knowledge of industrial equipment such as electrical and mechanical plants, electric motors, pumps, turbines, and machine servicing.- Full driving license.- Valid passport.- High level of flexibility and availability for work away from home.- Self-reliance, resourcefulness, attention to detail, and good work organization. Personal Skills: - Works well within a team or independently, with a proactive and can-do attitude, and strong communication skills.- Ability to inspire trust and engage others through passion and drive.- Willingness to take on new tasks and support the wider team where applicable.- Passion and commitment - we are looking for enthusiastic individuals driven by a genuine interest and eagerness to learn.-Willingness to travelFluke is a global company offering the opportunity to work across many industries and applications. You will gain extensive professional experience and technical knowledge while being part of a dynamic international team with a chance to grow your career. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package.Years of experience2-44-88+ Less than 2 years 2 - 4 years 4 - 8 years 8+ yearsTop skillsCalibration1. Field Service Engineer2. Senior Field Service Engineer3. Service Engineer4. Service Technician5. Lead Technician
Senior Strategy & Analytics Manager - Collectio...
Story Terrace Inc.
Why We Exist At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective - this is where we come in. We're building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we've proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high impact, mission driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation's UK's Future Fifty programme. We have been B Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect We're looking for an ambitious Senior Strategy Manager to join Raylo and take a leading role in shaping our collections and recoveries strategy. You'll own the strategic development of one of the most important levers in Raylo's unit economics, working across collections journeys, recovery operations, and partner strategy. Using data driven insights, you'll identify how we can improve performance, scale sustainably, and support Raylo's rapid growth across new products, verticals and markets. Collections and Recoveries sit at the heart of Raylo's proposition: enabling customers to access technology in a more sustainable, circular way while maintaining strong economics as we scale. You'll bring deep analytical thinking and strong commercial judgement to design and evolve strategies that balance customer experience, operational effectiveness and financial outcomes. Working closely with operations, product, finance and external partners, you'll help translate insight into action and build strategies that are robust, scalable and innovative. Raylo is a category defining business with big ambitions in the UK and internationally. In this role, you'll collaborate closely with senior leaders across the business, influencing decisions that have a material impact on growth, profitability and expansion into new markets. This is a rare opportunity for a strategic, hands on leader to shape a core pillar of Raylo's success and play a meaningful role in the next phase of our journey. What You'll Do Reporting to the Director of Strategy & Analytics - you'll work closely with cross functional partners to define and scale Raylo's global collections and recoveries strategy across products, verticals and markets. You'll use your technical and analytical expertise to champion data informed decisions - that materially improve performance, balancing customer outcomes with strong unit economics as Raylo continues to grow. You'll collaborate closely with internal teams across operations, product, finance and engineering, as well as external partners - to turn insight into action and deliver meaningful, measurable change. You'll bring strong commercial judgement - confidently navigating competing priorities and stakeholders to design strategies that are robust, scalable and aligned with Raylo's broader objectives. Your work will play a direct role in enabling Raylo's sustainable, circular approach - to consumer electronics, ensuring that growth is responsible, efficient and built to last. You'll Succeed With A proven track record with 5+ years of experience - in analytics or data focused collections and recovery strategy roles. A 2:1 or higher from a top university - preferably in a STEM or quantitative discipline. Using your technical skills (SQL, Python) - to get into the details of our collections and recovery strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions. The ability to also step back from the detail of the data and think strategically - while delivering as part of a larger team. Collaborating in a fast paced environment - across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data driven decision making and educate others. Taking responsibility and ownership - for the work in the entire area - if you're not getting it done, then no one is. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo's success - Stock options for all employees Get the latest tech - Exclusive Raylo device lease for employees Hybrid working model - (London) 3 set days in our London Bridge office: Monday, Wednesday & Thursday 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth - L&D budget to support the skills you value Fast track your career - Two performance reviews a year Family first policies - Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Save big on childcare - Workplace nursery scheme for major cost savings Perks on perks - Perkbox membership with discounts & wellbeing benefits Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties Hiring Process What's next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening Stage 2: Hiring Manager Interview + SQL Test Stage 3: On site Interview Stage 4: Values based Interview & Co founder Final As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Apr 03, 2026
Full time
Why We Exist At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective - this is where we come in. We're building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we've proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high impact, mission driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation's UK's Future Fifty programme. We have been B Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect We're looking for an ambitious Senior Strategy Manager to join Raylo and take a leading role in shaping our collections and recoveries strategy. You'll own the strategic development of one of the most important levers in Raylo's unit economics, working across collections journeys, recovery operations, and partner strategy. Using data driven insights, you'll identify how we can improve performance, scale sustainably, and support Raylo's rapid growth across new products, verticals and markets. Collections and Recoveries sit at the heart of Raylo's proposition: enabling customers to access technology in a more sustainable, circular way while maintaining strong economics as we scale. You'll bring deep analytical thinking and strong commercial judgement to design and evolve strategies that balance customer experience, operational effectiveness and financial outcomes. Working closely with operations, product, finance and external partners, you'll help translate insight into action and build strategies that are robust, scalable and innovative. Raylo is a category defining business with big ambitions in the UK and internationally. In this role, you'll collaborate closely with senior leaders across the business, influencing decisions that have a material impact on growth, profitability and expansion into new markets. This is a rare opportunity for a strategic, hands on leader to shape a core pillar of Raylo's success and play a meaningful role in the next phase of our journey. What You'll Do Reporting to the Director of Strategy & Analytics - you'll work closely with cross functional partners to define and scale Raylo's global collections and recoveries strategy across products, verticals and markets. You'll use your technical and analytical expertise to champion data informed decisions - that materially improve performance, balancing customer outcomes with strong unit economics as Raylo continues to grow. You'll collaborate closely with internal teams across operations, product, finance and engineering, as well as external partners - to turn insight into action and deliver meaningful, measurable change. You'll bring strong commercial judgement - confidently navigating competing priorities and stakeholders to design strategies that are robust, scalable and aligned with Raylo's broader objectives. Your work will play a direct role in enabling Raylo's sustainable, circular approach - to consumer electronics, ensuring that growth is responsible, efficient and built to last. You'll Succeed With A proven track record with 5+ years of experience - in analytics or data focused collections and recovery strategy roles. A 2:1 or higher from a top university - preferably in a STEM or quantitative discipline. Using your technical skills (SQL, Python) - to get into the details of our collections and recovery strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions. The ability to also step back from the detail of the data and think strategically - while delivering as part of a larger team. Collaborating in a fast paced environment - across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data driven decision making and educate others. Taking responsibility and ownership - for the work in the entire area - if you're not getting it done, then no one is. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo's success - Stock options for all employees Get the latest tech - Exclusive Raylo device lease for employees Hybrid working model - (London) 3 set days in our London Bridge office: Monday, Wednesday & Thursday 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth - L&D budget to support the skills you value Fast track your career - Two performance reviews a year Family first policies - Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Save big on childcare - Workplace nursery scheme for major cost savings Perks on perks - Perkbox membership with discounts & wellbeing benefits Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties Hiring Process What's next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening Stage 2: Hiring Manager Interview + SQL Test Stage 3: On site Interview Stage 4: Values based Interview & Co founder Final As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Data Analyst
Betway Group
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in London, Spain, South Africa, Guernsey, Malta, Germany and Portugal and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative way to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidentially to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Staying up to date on the latest technologies and best practices.This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar Proven work experience in a data analytics or business intelligence role Experience with Tableau, Power BI, or other data visualisation tools Proficient in Excel or other data analysis tools Demonstrable SQL skills to query complex data sets for the data analysis Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure Passionate about data. Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Experience of working in online gaming or casino industry Knowledge of online casino and sports betting Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery). Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from Health Care Life Assurance & Income Protection Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Apr 03, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in London, Spain, South Africa, Guernsey, Malta, Germany and Portugal and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative way to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidentially to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Staying up to date on the latest technologies and best practices.This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar Proven work experience in a data analytics or business intelligence role Experience with Tableau, Power BI, or other data visualisation tools Proficient in Excel or other data analysis tools Demonstrable SQL skills to query complex data sets for the data analysis Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure Passionate about data. Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Experience of working in online gaming or casino industry Knowledge of online casino and sports betting Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery). Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from Health Care Life Assurance & Income Protection Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
LINK GROUP
Customer Service Representative, CM
LINK GROUP Leeds, Yorkshire
Overview: The Customer Service Representative role is a varied and challenging customer facing role set within our fast paced Customer Contact Centre. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You'll be part of a supportive team, focused on your development, training and well being. We are recruiting for Part time and Full time colleagues on both permanent and 12 month fixed term contracts: Full time is 37 hours per week - Monday to Friday, 7 hours per day Part time is 25 hours per week - Monday to Friday, 5 hours per day Options are 10:00 - 15:00 or 11:00 - 16:00 or 12:00 - 17:00 Part time colleagues are required to work full time hours during the initial training, which will be paid There will be no weekend, evening or bank holiday working. Successful candidates will be based in our stunning city centre office in Leeds which is just a few minutes' walk from the train station and is close to several bus routes, including the Park and Ride route. You'll work from the office each day and then possibly move to hybrid working once you have successfully completed your probation. Our assessment process includes a 15 minute chat with a member of the Customer Contact Centre Leadership team, followed by an onsite interview, allowing you time to really find out about what we do. These interviews will take place week commencing 9th March and week commencing 16th March. If you are successful in your application, and we offer you a role, you will join us on Wednesday 15th April 2026. PLEASE NOTE: This is the only start date currently available, so if you are unable to join on this date, we will not be able to proceed with your application at this time. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your role and we'll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day and we don't work the bank holidays Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions Weekly huddles, monthly 1 to 1's and reviews Appreciate programme: Employee recognition programme, monthly awards, departmental thank you emails and Townhall meetings for recognition Skills based remuneration programme Company Pension Scheme Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: Strong written and verbal communication skills A passion for customer service and a desire to resolve queries through to completion Experience within the Financial Services industry would be advantageous, as would experience within a Customer Service Contact Centre environment Demonstrable experience of working and delivering daily, weekly and monthly targets Excellent problem solving skills, with exceptional attention to detail Great working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one time An ability to identify your own areas for learning and self development, whilst taking responsibility for your own performance Day to Day, you will: Respond to inbound contact from shareholders and their representatives Undertake identification and verification checks on all enquiries Escalate queries, complaints, risks and issues promptly if required Accurately record information in the relevant systems Identify customer needs and respond positively and professionally whilst identifying opportunities for process improvements that will have a positive impact on the customer experience Develop and demonstrate expert knowledge and awareness of our products and procedures The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14315 Posting Date 03/06/2026, 11:24 AM Locations Central Square, Leeds , LS1 4DL, GB
Apr 03, 2026
Full time
Overview: The Customer Service Representative role is a varied and challenging customer facing role set within our fast paced Customer Contact Centre. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You'll be part of a supportive team, focused on your development, training and well being. We are recruiting for Part time and Full time colleagues on both permanent and 12 month fixed term contracts: Full time is 37 hours per week - Monday to Friday, 7 hours per day Part time is 25 hours per week - Monday to Friday, 5 hours per day Options are 10:00 - 15:00 or 11:00 - 16:00 or 12:00 - 17:00 Part time colleagues are required to work full time hours during the initial training, which will be paid There will be no weekend, evening or bank holiday working. Successful candidates will be based in our stunning city centre office in Leeds which is just a few minutes' walk from the train station and is close to several bus routes, including the Park and Ride route. You'll work from the office each day and then possibly move to hybrid working once you have successfully completed your probation. Our assessment process includes a 15 minute chat with a member of the Customer Contact Centre Leadership team, followed by an onsite interview, allowing you time to really find out about what we do. These interviews will take place week commencing 9th March and week commencing 16th March. If you are successful in your application, and we offer you a role, you will join us on Wednesday 15th April 2026. PLEASE NOTE: This is the only start date currently available, so if you are unable to join on this date, we will not be able to proceed with your application at this time. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your role and we'll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day and we don't work the bank holidays Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions Weekly huddles, monthly 1 to 1's and reviews Appreciate programme: Employee recognition programme, monthly awards, departmental thank you emails and Townhall meetings for recognition Skills based remuneration programme Company Pension Scheme Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: Strong written and verbal communication skills A passion for customer service and a desire to resolve queries through to completion Experience within the Financial Services industry would be advantageous, as would experience within a Customer Service Contact Centre environment Demonstrable experience of working and delivering daily, weekly and monthly targets Excellent problem solving skills, with exceptional attention to detail Great working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one time An ability to identify your own areas for learning and self development, whilst taking responsibility for your own performance Day to Day, you will: Respond to inbound contact from shareholders and their representatives Undertake identification and verification checks on all enquiries Escalate queries, complaints, risks and issues promptly if required Accurately record information in the relevant systems Identify customer needs and respond positively and professionally whilst identifying opportunities for process improvements that will have a positive impact on the customer experience Develop and demonstrate expert knowledge and awareness of our products and procedures The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14315 Posting Date 03/06/2026, 11:24 AM Locations Central Square, Leeds , LS1 4DL, GB
B2B Customer Service Practitioner, Song Service
WeAreTechWomen
Job Description B2B Customer Service Practitioner, Song Service L7 London. Manchester, Edinburgh Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - across the B2B landscape The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Song Service team, you will: Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products / services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services Deepen your practitioner knowledge in areas such as Agentic AI and human-centred design Shape and help deliver integrations of cloud-based AI-powered customer platforms (e.g. Salesforce, Microsoft Dynamics, ServiceNow, AWS) Work with and learn from high-performing individuals across Accenture's Global Network with varied specialisations who are passionate about helping organisations champion the customer You'll learn, grow and advance in an innovative culture that thrives with shared success and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. In this role your responsibilities will be to: Lead high-performing teams and hold critical roles in large-scale transformational programmes for clients Spend most of your time working on client projects and/or sites, delivering a project, and working alongside Song Service Leadership to broaden our client base and delivery scope Become a trusted advisor and build meaningful relationships with senior client leadership Design and deliver compelling customer propositions Provide line management to more junior team members Lead clients through the design and adoption of AI powered experiences, connecting strategy, data, technology, and creative execution. Work with Accenture teams to bring innovative solutions and new ideas to our clients to challenge their existing ways of working and strengthen Accenture's brand and position Collaborate globally with Accenture's Global Network to add further value and enhance delivery Contribute to the Service Practice with extracurricular activities, including developing Thought Leadership Undergo regular training to remain at the forefront of emerging trends and technologies Qualification Experience Required The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically and analytically to solve problems and engage others. We want you to be driven to develop yourself and others, as well as having a 'big picture' understanding of customer service trends. As well as the above, you should have strong experience/expertise in one or more of the following areas: Content 'Multi-channel' experience of future-state B2B customer propositions, covering service across various channels (e.g. online, telephony, app, portal etc.) Working understanding of how CX can drive business value and ability to build and deliver a C Suite value narrative Advanced B2B CX Measurement including Customer Lifetime Value (CLV), value based segmentation, and Customer Success models B2B Service Operations capabilities, spanning people, process, and systems Defining B2B customer service strategies, leveraging cloud platforms Defining new propositions / business models for B2B engagements Delivery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and experience managing risks and working with senior stakeholders Experience owning end to end workstreams, managing project timelines and resource, ensuring project milestones are met. Ensures all appropriate reporting is in place. Understanding of Agile techniques and frameworks and experience in leading Agile teams to drive value for customers and improve business performance Ability to translate business challenges into AI enabled solutions that improve service performance, automate key workflows, and enhance both agent and customer experience. Skills & Industry Experience Possess strong analytical, problem solving skills and be able to utilise continuous improvement techniques Strong interpersonal skills, with the ability to influence senior stakeholders Strong leadership skills, with proven experience in providing line management and performance management for more junior team members Experience with the delivery of B2B Customer Service across segments (SOHO, SMB, Mid Market, Enterprise) Experience with the deal economics of selling/delivering professional services work Experience in one or more of the following industries: Financial Services, Health and Public Sector and Communications Media & Tech Set yourself apart: Experience working on B2B customer strategy or in B2B clients / programmes Experience in owning and managing business outcomes Be certified in a major B2B customer platform (e.g. Salesforce, ServiceNow, AWS, etc) Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 03, 2026
Full time
Job Description B2B Customer Service Practitioner, Song Service L7 London. Manchester, Edinburgh Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - across the B2B landscape The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Song Service team, you will: Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products / services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services Deepen your practitioner knowledge in areas such as Agentic AI and human-centred design Shape and help deliver integrations of cloud-based AI-powered customer platforms (e.g. Salesforce, Microsoft Dynamics, ServiceNow, AWS) Work with and learn from high-performing individuals across Accenture's Global Network with varied specialisations who are passionate about helping organisations champion the customer You'll learn, grow and advance in an innovative culture that thrives with shared success and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. In this role your responsibilities will be to: Lead high-performing teams and hold critical roles in large-scale transformational programmes for clients Spend most of your time working on client projects and/or sites, delivering a project, and working alongside Song Service Leadership to broaden our client base and delivery scope Become a trusted advisor and build meaningful relationships with senior client leadership Design and deliver compelling customer propositions Provide line management to more junior team members Lead clients through the design and adoption of AI powered experiences, connecting strategy, data, technology, and creative execution. Work with Accenture teams to bring innovative solutions and new ideas to our clients to challenge their existing ways of working and strengthen Accenture's brand and position Collaborate globally with Accenture's Global Network to add further value and enhance delivery Contribute to the Service Practice with extracurricular activities, including developing Thought Leadership Undergo regular training to remain at the forefront of emerging trends and technologies Qualification Experience Required The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically and analytically to solve problems and engage others. We want you to be driven to develop yourself and others, as well as having a 'big picture' understanding of customer service trends. As well as the above, you should have strong experience/expertise in one or more of the following areas: Content 'Multi-channel' experience of future-state B2B customer propositions, covering service across various channels (e.g. online, telephony, app, portal etc.) Working understanding of how CX can drive business value and ability to build and deliver a C Suite value narrative Advanced B2B CX Measurement including Customer Lifetime Value (CLV), value based segmentation, and Customer Success models B2B Service Operations capabilities, spanning people, process, and systems Defining B2B customer service strategies, leveraging cloud platforms Defining new propositions / business models for B2B engagements Delivery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and experience managing risks and working with senior stakeholders Experience owning end to end workstreams, managing project timelines and resource, ensuring project milestones are met. Ensures all appropriate reporting is in place. Understanding of Agile techniques and frameworks and experience in leading Agile teams to drive value for customers and improve business performance Ability to translate business challenges into AI enabled solutions that improve service performance, automate key workflows, and enhance both agent and customer experience. Skills & Industry Experience Possess strong analytical, problem solving skills and be able to utilise continuous improvement techniques Strong interpersonal skills, with the ability to influence senior stakeholders Strong leadership skills, with proven experience in providing line management and performance management for more junior team members Experience with the delivery of B2B Customer Service across segments (SOHO, SMB, Mid Market, Enterprise) Experience with the deal economics of selling/delivering professional services work Experience in one or more of the following industries: Financial Services, Health and Public Sector and Communications Media & Tech Set yourself apart: Experience working on B2B customer strategy or in B2B clients / programmes Experience in owning and managing business outcomes Be certified in a major B2B customer platform (e.g. Salesforce, ServiceNow, AWS, etc) Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Frontend Engineer
Betway Group
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Frontend Engineer Department: XXX Reporting to: XXX Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Frontend Engineer you'll be supporting the delivery of exceptional customer-facing web experiences, covering feature development, performance optimisation and strong collaboration with Product and Design. This will help us excel at delivering fast, reliable products to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Delivering high-quality frontend features + Building user-facing experiences in Next.js and React using established patterns + Writing accessible, performant UI code aligned with Design specifications Owning feature-level implementation + Breaking down requirements into deliverable chunks + Collaborating with Product to refine acceptance criteria Delivering reliable automated tests + Applying TDD where appropriate and supporting the team's testing strategy Contributing to strong engineering practices + Committing frequently in a trunk-based workflow + Taking part in regular code reviews Collaborating effectively in a cross-functional team + Work closely with Designers to implement consistent UI patterns + Partner with QA and backend teams to deliver end-to-end featuresThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Solid experience with React and Next.js, including state management and hooks Confident with TypeScript, writing safe and predictable code Good understanding of Tailwind CSS, component patterns and conditional class handling Experience writing tests using RTL or similar Familiarity with CI/CD pipelines, GitHub workflows, and modern deployment platforms Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Familiarity with design systems or component libraries Exposure to frontend performance optimisation Experience writing UI automation tests (e.g. Playwright) Awareness of analytics and monitoring tools Interest in improving developer experience or tooling In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Add a local benefit, e.g.: + Vitality Health Care + Unum Dental + Life Assurance & Income Protection + Tusker car scheme + Cycle to Work + Retail discounts Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Apr 03, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Frontend Engineer Department: XXX Reporting to: XXX Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Frontend Engineer you'll be supporting the delivery of exceptional customer-facing web experiences, covering feature development, performance optimisation and strong collaboration with Product and Design. This will help us excel at delivering fast, reliable products to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Delivering high-quality frontend features + Building user-facing experiences in Next.js and React using established patterns + Writing accessible, performant UI code aligned with Design specifications Owning feature-level implementation + Breaking down requirements into deliverable chunks + Collaborating with Product to refine acceptance criteria Delivering reliable automated tests + Applying TDD where appropriate and supporting the team's testing strategy Contributing to strong engineering practices + Committing frequently in a trunk-based workflow + Taking part in regular code reviews Collaborating effectively in a cross-functional team + Work closely with Designers to implement consistent UI patterns + Partner with QA and backend teams to deliver end-to-end featuresThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Solid experience with React and Next.js, including state management and hooks Confident with TypeScript, writing safe and predictable code Good understanding of Tailwind CSS, component patterns and conditional class handling Experience writing tests using RTL or similar Familiarity with CI/CD pipelines, GitHub workflows, and modern deployment platforms Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Familiarity with design systems or component libraries Exposure to frontend performance optimisation Experience writing UI automation tests (e.g. Playwright) Awareness of analytics and monitoring tools Interest in improving developer experience or tooling In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Add a local benefit, e.g.: + Vitality Health Care + Unum Dental + Life Assurance & Income Protection + Tusker car scheme + Cycle to Work + Retail discounts Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
LexisNexis Risk Solutions
Senior Sales Operations Analyst, Commissions
LexisNexis Risk Solutions
About the Business LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, About the Team At Data Services, (part of the Risk division of RELX, a FTSE 20 business), our expertise delivers the trusted data and insights to power decisions that enable organizations and professions to confidently transform and shape their rapidly evolving world.We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation and the best people, to maximise the value we deliver to customers to solve some of the world's most important problems. About the Role The Senior Sales Operations Analyst, Commissions ensures sales commission plans are delivered accurately, fairly, and on time. This role turns sales strategy into clear, reliable commission outcomes by combining strong analytics, well governed processes, and effective collaboration. The work supports confidence in performance measurement and rewards across Sales, Finance, and Payroll teams. Responsibilities Manage the end to end execution of sales commission plans, ensuring accuracy, consistency, and alignment with approved designs. Own commission data integrity, from plan documentation and system setup through monthly calculations, reporting, and audits. Define and deliver clear reporting and insights that help leaders understand performance trends, key metrics, and forecast accuracy. Partner with Sales and Finance to support quota setting, budget vs. actual analysis, and continuous improvement of incentive programs. Maintain clear governance for commission plans, including documentation standards, approvals, and controlled change management. Ensure commissions are calculated, reviewed, and communicated accurately and on schedule to meet payroll deadlines. Investigate and resolve commission questions by clearly explaining calculations and plan rules. Work with Finance, Legal, HR, Sales Operations, and Sales leadership to maintain compliant commission policies. Support audits and regular data reviews to reduce risk and improve process reliability over time. Requirements Relevant experience in sales commissions, sales operations, finance, analytics, or a related field (experience matters more than formal education). Experience working with commission plans in a recurring revenue or SaaS style business environment. Strong analytical skills, with the ability to explain complex data in a clear and practical way. Confidence working with senior stakeholders and cross functional partners in a matrixed or global environment. Ability to manage multiple priorities, work independently, and collaborate effectively as part of a team. Solid spreadsheet skills (e.g., "Excel") and comfort working with large datasets. Clear written and verbal communication skills, including creating concise presentations or summaries. Knowledge of commission governance, controls, and compliance principles is helpful, but not required. Working for you Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work We know your well being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Apr 03, 2026
Full time
About the Business LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, About the Team At Data Services, (part of the Risk division of RELX, a FTSE 20 business), our expertise delivers the trusted data and insights to power decisions that enable organizations and professions to confidently transform and shape their rapidly evolving world.We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation and the best people, to maximise the value we deliver to customers to solve some of the world's most important problems. About the Role The Senior Sales Operations Analyst, Commissions ensures sales commission plans are delivered accurately, fairly, and on time. This role turns sales strategy into clear, reliable commission outcomes by combining strong analytics, well governed processes, and effective collaboration. The work supports confidence in performance measurement and rewards across Sales, Finance, and Payroll teams. Responsibilities Manage the end to end execution of sales commission plans, ensuring accuracy, consistency, and alignment with approved designs. Own commission data integrity, from plan documentation and system setup through monthly calculations, reporting, and audits. Define and deliver clear reporting and insights that help leaders understand performance trends, key metrics, and forecast accuracy. Partner with Sales and Finance to support quota setting, budget vs. actual analysis, and continuous improvement of incentive programs. Maintain clear governance for commission plans, including documentation standards, approvals, and controlled change management. Ensure commissions are calculated, reviewed, and communicated accurately and on schedule to meet payroll deadlines. Investigate and resolve commission questions by clearly explaining calculations and plan rules. Work with Finance, Legal, HR, Sales Operations, and Sales leadership to maintain compliant commission policies. Support audits and regular data reviews to reduce risk and improve process reliability over time. Requirements Relevant experience in sales commissions, sales operations, finance, analytics, or a related field (experience matters more than formal education). Experience working with commission plans in a recurring revenue or SaaS style business environment. Strong analytical skills, with the ability to explain complex data in a clear and practical way. Confidence working with senior stakeholders and cross functional partners in a matrixed or global environment. Ability to manage multiple priorities, work independently, and collaborate effectively as part of a team. Solid spreadsheet skills (e.g., "Excel") and comfort working with large datasets. Clear written and verbal communication skills, including creating concise presentations or summaries. Knowledge of commission governance, controls, and compliance principles is helpful, but not required. Working for you Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work We know your well being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Head of Professional Services
Valsoft Corp
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
Apr 03, 2026
Full time
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility

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