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payroll advisor
Senior Manager HCM
Next Ventures
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
Feb 06, 2026
Full time
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
Forvis Mazars
Workday Product Owner
Forvis Mazars City, Birmingham
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About the role The Forvis Mazars Workday Product Owner is responsible for defining, prioritising, and delivering enhancements and capabilities within the Workday platform to meet business objectives. Working closely with the HR and Finance Process Owners and acting as the bridge between HR, Finance, IT, and external partners, the Product Owner ensures Workday moves into an operational state as smoothly and quickly as possible, has a roadmap for optimisation and then remains optimised, compliant, and aligned with organisational strategy. What we are looking for Workday expertise across multiple modules (HCM, Payroll, Financials, PSA, Time Tracking). Strong understanding of HR and Finance processes and compliance requirements. Experience in product ownership, agile delivery, and backlog management. Familiarity with integration technologies (EIB, Studio, APIs) and testing frameworks. Excellent stakeholder management and communication skills. Excellent business process re-engineering skills. Ability to manage AMS vendors and enforce SLAs. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team
Feb 06, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About the role The Forvis Mazars Workday Product Owner is responsible for defining, prioritising, and delivering enhancements and capabilities within the Workday platform to meet business objectives. Working closely with the HR and Finance Process Owners and acting as the bridge between HR, Finance, IT, and external partners, the Product Owner ensures Workday moves into an operational state as smoothly and quickly as possible, has a roadmap for optimisation and then remains optimised, compliant, and aligned with organisational strategy. What we are looking for Workday expertise across multiple modules (HCM, Payroll, Financials, PSA, Time Tracking). Strong understanding of HR and Finance processes and compliance requirements. Experience in product ownership, agile delivery, and backlog management. Familiarity with integration technologies (EIB, Studio, APIs) and testing frameworks. Excellent stakeholder management and communication skills. Excellent business process re-engineering skills. Ability to manage AMS vendors and enforce SLAs. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team
Forvis Mazars
Company Secretarial Manager
Forvis Mazars City, London
Our Company Secretarial team works to support our clients to provide quality company secretarial and governance services. We ensure that our clients are compliant with the Companies Act and provide support to clients of all sizes. With the relentless pace of change you will need to be able to advise clients in areas such as company law, statutory compliance and share restructuring, while building enduring relationships that positions Forvis Mazars as a trusted adviser. The Company Secretarial team is part of our Accounting and Outsourcing team of more than 250 professionals and is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. About the role The role of a company secretary is to ensure accurate and timely statutory compliance and corporate governance for a range of UK and international clients. You will be the point of contact for your portfolio of clients, providing high quality advice and work with other teams to deliver an excellent client experience. Role and Responsibilities To provide a full company secretarial service to an existing portfolio of clients. To operate the Diligent Company Secretarial package software and prepare forms for clients and Companies House using the software. To carry out one off and ad-hoc re-structuring and technical assignments liaising with accounts, audit and tax departments as appropriate. To market the services and skills of the Co-Sec department. To undertake presentations to other offices and clients regarding Co-Sec services. To seek new opportunities and win new clients and assignments for the Co-Sec department. To be innovative and creative in providing Co-Sec solutions to support the work being done or proposed for by our accounts, audit and tax teams alongside developing a good working relationship across teams. Ensure that you and the staff in your immediate team meets budgets, revenue and other financial targets as part of the National Co-Sec department's budget. To carry out staff review for members of your team. To assist in setting targets and budgets for the national team. What we are looking for Qualified Chartered Governance Professional or Lawyer with substantial post qualification experience. Ability to lead a team. Able to communicate with people at all levels. Must possess strong organisational skills and good communication skills, both written and verbal, and have an excellent attention to detail. A detailed working knowledge of Diligent. Ability to take minutes at client meetings. Working knowledge of the Companies act 2006 and other related statutes and regulations. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit and assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
Feb 06, 2026
Full time
Our Company Secretarial team works to support our clients to provide quality company secretarial and governance services. We ensure that our clients are compliant with the Companies Act and provide support to clients of all sizes. With the relentless pace of change you will need to be able to advise clients in areas such as company law, statutory compliance and share restructuring, while building enduring relationships that positions Forvis Mazars as a trusted adviser. The Company Secretarial team is part of our Accounting and Outsourcing team of more than 250 professionals and is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. About the role The role of a company secretary is to ensure accurate and timely statutory compliance and corporate governance for a range of UK and international clients. You will be the point of contact for your portfolio of clients, providing high quality advice and work with other teams to deliver an excellent client experience. Role and Responsibilities To provide a full company secretarial service to an existing portfolio of clients. To operate the Diligent Company Secretarial package software and prepare forms for clients and Companies House using the software. To carry out one off and ad-hoc re-structuring and technical assignments liaising with accounts, audit and tax departments as appropriate. To market the services and skills of the Co-Sec department. To undertake presentations to other offices and clients regarding Co-Sec services. To seek new opportunities and win new clients and assignments for the Co-Sec department. To be innovative and creative in providing Co-Sec solutions to support the work being done or proposed for by our accounts, audit and tax teams alongside developing a good working relationship across teams. Ensure that you and the staff in your immediate team meets budgets, revenue and other financial targets as part of the National Co-Sec department's budget. To carry out staff review for members of your team. To assist in setting targets and budgets for the national team. What we are looking for Qualified Chartered Governance Professional or Lawyer with substantial post qualification experience. Ability to lead a team. Able to communicate with people at all levels. Must possess strong organisational skills and good communication skills, both written and verbal, and have an excellent attention to detail. A detailed working knowledge of Diligent. Ability to take minutes at client meetings. Working knowledge of the Companies act 2006 and other related statutes and regulations. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit and assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
CBRE Central Functions
Payroll Administrator
CBRE Central Functions
Payroll Administrator Ensure the accurate and timely processing, validation, and administration of payroll data for the UK & Ireland business, supporting an employee population of over 17,000. This role provides flexible support across data entry, validation, and administrative functions, acting as a subject matter expert on payroll systems and processes, and serving as a key contact for payroll queries and projects. This role is a 12 month Fixed Term Contract. What You'll Do Payroll Data Entry & Validation Collate, input, and validate all payroll data into the outsourced payroll system (e.g., Dayforce) via uploads and quick entry screens. Perform manual payroll calculations, ensuring compliance with business policies and statutory legislation. Reconcile payroll reports daily, up to final calculation, and validate integration files via system reports. Maintain accurate records for data audit purposes and ensure all relevant controls (including SOX) are performed. Process Management & Collaboration Ensure all data input and validation is completed within payroll deadlines and business cut-offs. Work collaboratively with other Specialists to proactively manage data errors, highlight issues to relevant data owners, and ensure timely corrections. Provide flexible cover for holidays and absences within the payroll teams. Collect payroll data from all sources and compile reports to meet statutory requirements. Customer Service & Query Resolution Act as the first point of contact for internal and external payroll-related queries, triaging and allocating cases via the case management system. Support business projects requiring payroll input or information, and provide subject matter expertise as needed. System & Process Improvement Act as a system champion (e.g., Dayforce), attending training, supporting functional testing for enhancements or upgrades, and identifying training needs within the team. Support year-end activities (e.g., P11d's) and other payroll-related projects as required. What You'll Need Some experience working within complex payroll departments with multiple payrolls with varying terms and conditions. Proven track record of high-volume payroll data input and validation. Experience completing manual payroll calculations and working to strict deadlines and cut-offs. Exposure to HR Shared Services environments and working under pressure with the ability to prioritise workloads. Excellent understanding of payroll and people processes. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Feb 06, 2026
Contractor
Payroll Administrator Ensure the accurate and timely processing, validation, and administration of payroll data for the UK & Ireland business, supporting an employee population of over 17,000. This role provides flexible support across data entry, validation, and administrative functions, acting as a subject matter expert on payroll systems and processes, and serving as a key contact for payroll queries and projects. This role is a 12 month Fixed Term Contract. What You'll Do Payroll Data Entry & Validation Collate, input, and validate all payroll data into the outsourced payroll system (e.g., Dayforce) via uploads and quick entry screens. Perform manual payroll calculations, ensuring compliance with business policies and statutory legislation. Reconcile payroll reports daily, up to final calculation, and validate integration files via system reports. Maintain accurate records for data audit purposes and ensure all relevant controls (including SOX) are performed. Process Management & Collaboration Ensure all data input and validation is completed within payroll deadlines and business cut-offs. Work collaboratively with other Specialists to proactively manage data errors, highlight issues to relevant data owners, and ensure timely corrections. Provide flexible cover for holidays and absences within the payroll teams. Collect payroll data from all sources and compile reports to meet statutory requirements. Customer Service & Query Resolution Act as the first point of contact for internal and external payroll-related queries, triaging and allocating cases via the case management system. Support business projects requiring payroll input or information, and provide subject matter expertise as needed. System & Process Improvement Act as a system champion (e.g., Dayforce), attending training, supporting functional testing for enhancements or upgrades, and identifying training needs within the team. Support year-end activities (e.g., P11d's) and other payroll-related projects as required. What You'll Need Some experience working within complex payroll departments with multiple payrolls with varying terms and conditions. Proven track record of high-volume payroll data input and validation. Experience completing manual payroll calculations and working to strict deadlines and cut-offs. Exposure to HR Shared Services environments and working under pressure with the ability to prioritise workloads. Excellent understanding of payroll and people processes. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Associate Director, Total Rewards, People Systems and Analytics, People... Corporate Services ...
South Pole
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Feb 05, 2026
Full time
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
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HR Administrator
Search
HR Administrator (People Centre) 37 hours per week Monday-Friday 9am - 5pm Glasgow office based - 1 day working from the office in the City Centre and 4 days working from home. This is a 9 month temporary contract, where you will be paid an attractive hourly rate of 15per hour. Are you an HR professional who thrives on delivering excellent service, solving problems, and supporting people at every stage of the employee lifecycle? If you enjoy a fast-paced environment where quality, accuracy and customer experience matter, this could be the perfect next step for you. About the role As an HR Administrator within a central People Centre , you'll act as the first point of contact for HR and estates-related queries, providing expert triage, practical advice and high-quality administration. You'll support employees and managers across the organisation, ensuring people processes run smoothly and consistently. This is a varied, hands-on role combining HR administration, advisory work and collaboration with key internal stakeholders. You'll also play a part in coaching colleagues and continuously improving how HR services are delivered. What you'll be doing: Acting as the first line of response for people and estates queries, resolving issues at first contact where possible and escalating complex matters appropriately Providing front-line HR advice on non-complex employee relations matters, including attendance management and family leave Leading on employee attendance processes, including absence reporting, referrals and alerting managers to threshold cases Supporting and quality-assuring the work of HR Administration Officers, coaching colleagues and leading by example Coordinating staff inductions and improving the new starter experience Acting as a subject matter expert on employment policies, providing clear guidance to employees and line managers Liaising with key internal stakeholders such as HR Business Partners, Payroll, Resourcing, Finance and IT Coordinating HR initiatives and business-as-usual programmes (e.g. people surveys, well being initiatives) Maintaining accurate, legally compliant HR records and producing management information against SLAs and KPIs What experience you'll bring: Essential Excellent customer service skills with a strong focus on positive employee experience Working knowledge of HR employment practice, including basic employment law and HR best practice Experience across HR administration processes (on boarding, recruitment, contract changes, learning & development) Ability to manage competing priorities and work effectively under pressure Strong written and verbal communication skills Confidence working with a range of stakeholders and providing timely, clear updates Proficiency in Microsoft Office Desirable Excellent working knowledge of iTrent , particularly Joiners, Movers and Leavers If this role is something you are interested in and have the correct HR experience, then please apply now or email me on (url removed) for further information on any roles we are currently working on just now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Feb 05, 2026
Contractor
HR Administrator (People Centre) 37 hours per week Monday-Friday 9am - 5pm Glasgow office based - 1 day working from the office in the City Centre and 4 days working from home. This is a 9 month temporary contract, where you will be paid an attractive hourly rate of 15per hour. Are you an HR professional who thrives on delivering excellent service, solving problems, and supporting people at every stage of the employee lifecycle? If you enjoy a fast-paced environment where quality, accuracy and customer experience matter, this could be the perfect next step for you. About the role As an HR Administrator within a central People Centre , you'll act as the first point of contact for HR and estates-related queries, providing expert triage, practical advice and high-quality administration. You'll support employees and managers across the organisation, ensuring people processes run smoothly and consistently. This is a varied, hands-on role combining HR administration, advisory work and collaboration with key internal stakeholders. You'll also play a part in coaching colleagues and continuously improving how HR services are delivered. What you'll be doing: Acting as the first line of response for people and estates queries, resolving issues at first contact where possible and escalating complex matters appropriately Providing front-line HR advice on non-complex employee relations matters, including attendance management and family leave Leading on employee attendance processes, including absence reporting, referrals and alerting managers to threshold cases Supporting and quality-assuring the work of HR Administration Officers, coaching colleagues and leading by example Coordinating staff inductions and improving the new starter experience Acting as a subject matter expert on employment policies, providing clear guidance to employees and line managers Liaising with key internal stakeholders such as HR Business Partners, Payroll, Resourcing, Finance and IT Coordinating HR initiatives and business-as-usual programmes (e.g. people surveys, well being initiatives) Maintaining accurate, legally compliant HR records and producing management information against SLAs and KPIs What experience you'll bring: Essential Excellent customer service skills with a strong focus on positive employee experience Working knowledge of HR employment practice, including basic employment law and HR best practice Experience across HR administration processes (on boarding, recruitment, contract changes, learning & development) Ability to manage competing priorities and work effectively under pressure Strong written and verbal communication skills Confidence working with a range of stakeholders and providing timely, clear updates Proficiency in Microsoft Office Desirable Excellent working knowledge of iTrent , particularly Joiners, Movers and Leavers If this role is something you are interested in and have the correct HR experience, then please apply now or email me on (url removed) for further information on any roles we are currently working on just now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Kronospan
Financial Accountant - Tax / Payroll / Compliance
Kronospan Chirk, Clwyd
Financial Accountant Tax / Payroll / Compliance Chirk, Wrexham Part-time About Us Kronospan are seeking an experienced Financial Accountant to manage UK payroll, tax compliance and finance governance across our UK entities. This is a hands-on, part-time specialist role, where you will work autonomously alongside a skilled and experienced finance team. Main Duties and Responsibilities: End-to-end monthly payroll for c.220 employees. Payroll accuracy, controls, reconciliations and employee queries. UK tax compliance, including VAT, employment taxes and statutory filings. Preparation and submission of VAT returns for the UK VAT Group. Maintain finance policies, controls, compliance calendars and audit support. Liaise with HMRC, external advisors, HR and Group Finance. Requirements: 3+ years' experience in payroll, tax and compliance. Strong UK tax and VAT knowledge. Part or fully qualified Accountant (ACA / ACCA / CIMA) or equivalent. Detail focused, highly organized and discreet a high level of confidentiality is an absolute must for this role. Experience in payroll processing, governance and compliance. Flexible hands-on approach to work. What We Offer: Competitive salary. 30 hours per week over 5 days. High ownership specialist role. Collaborative finance team. Continued training, support and career development. Click apply and you will be taken to our careers site to complete your application.
Feb 05, 2026
Full time
Financial Accountant Tax / Payroll / Compliance Chirk, Wrexham Part-time About Us Kronospan are seeking an experienced Financial Accountant to manage UK payroll, tax compliance and finance governance across our UK entities. This is a hands-on, part-time specialist role, where you will work autonomously alongside a skilled and experienced finance team. Main Duties and Responsibilities: End-to-end monthly payroll for c.220 employees. Payroll accuracy, controls, reconciliations and employee queries. UK tax compliance, including VAT, employment taxes and statutory filings. Preparation and submission of VAT returns for the UK VAT Group. Maintain finance policies, controls, compliance calendars and audit support. Liaise with HMRC, external advisors, HR and Group Finance. Requirements: 3+ years' experience in payroll, tax and compliance. Strong UK tax and VAT knowledge. Part or fully qualified Accountant (ACA / ACCA / CIMA) or equivalent. Detail focused, highly organized and discreet a high level of confidentiality is an absolute must for this role. Experience in payroll processing, governance and compliance. Flexible hands-on approach to work. What We Offer: Competitive salary. 30 hours per week over 5 days. High ownership specialist role. Collaborative finance team. Continued training, support and career development. Click apply and you will be taken to our careers site to complete your application.
Senior SuccessFactors Consultant
ZALARIS Deutschland AG Weybridge, Surrey
Job Title: Senior SuccessFactors Consultant Location: Weybridge, GB; Matlock, Derbyshire, GB Role Summary We are looking for an experienced SAP SuccessFactors Consultant to join our UKI Consulting team. You will work across a diverse mix of local and international clients, delivering new implementations and enhancements while supporting existing clients with ongoing requirements. Your primary focus will be on SAP SuccessFactors Employee Central, with opportunities to lead or support additional modules. Ideally, we are looking for a consultant with certification in Employee Central plus at least one additional module such as Time Management, Onboarding, Compensation, or Performance & Goals. We welcome candidates with alternative SuccessFactors certifications, provided they demonstrate a strong willingness to grow and expand their skills across other modules. In this role, you will collaborate closely with clients across the UK, Ireland, and globally to optimise their HR processes through effective system configuration, solution design, and expert guidance, and this may include integration to SAP/EC Payroll. Join us and become a valued member of the Zalaris Consulting team. Please note: This is a home based position with travel to client sites as needed (typically this is occasional only). Although the role is for a Senior Consultant, we will consider Consultant level candidates who can evidence an appetite and ability to learn and progress rapidly. Your Responsibilities Lead workshops and requirements gathering sessions to help clients maximise the value of SuccessFactors solutions. Support existing clients with workshops, fixes, solution recommendations, and advisory services. Understand and document scope, requirements, processes, system configuration, testing plans, and related activities. Prepare key project documentation such as workbooks, blueprints, and test scripts. Configure and customise the SAP SuccessFactors Employee Central module. Assist with the setup of HR environments across client landscapes, including cutover activities and instance migrations. Coordinate configuration tasks, working with onshore and offshore teams to ensure alignment with client needs. Participate in testing cycles, identify defects, raise SAP support tickets, and manage defect resolution from build through post go live. Deliver end user training and create high quality documentation. Prepare and deliver knowledge transfer sessions. Collaborate closely with other SuccessFactors specialists across the organisation. Communicate regularly with functional teams and customer stakeholders to ensure alignment. Contribute to a smooth transition of projects into support at project closure. Produce final handover documentation for clients and the Zalaris support team. Add value to our customer deliveries in a customer centric fashion. Education and Experience At least 5 years of hands on SAP SuccessFactors Employee Central experience, including leading and supporting delivery projects. Proven full cycle implementations - your true expertise is more important than your bachelor's degree. Full professional proficiency in English (written and spoken). SAP SuccessFactors Employee Central certification. Experience in additional modules, such as Time Management, Onboarding, Compensation, or Performance & Goals, is a strong advantage. Knowledge of SuccessFactors integration with SAP/ECP Payroll and replication processes is beneficial. Strong communication and interpersonal skills, with the ability to engage technical and non technical stakeholders effectively. A high level of accountability, especially when working under pressure. Demonstrated commitment to problem solving, with strong analytical and organisational skills. >Ability to work independently and in collaborative team environments. Willingness to mentor and coach colleagues and contribute to team development. What we offer - Financial benefits Customer and Employee Referral schemes Occupational maternity leave package (12 weeks) Life assurance (3x basic salary) Employer pensions contributions of 5% Bonus scheme with accelerators Private Medical Insurance (with option to add dependents) Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications) Financial rewards for long service and achievements Free eye tests Monthly ZALOTTO! (£100 cash prize draw) What we offer - Non-Financial benefits An open and supportive working environment with like-minded, highly skilled consultants Work life balance and flexibility ethos Strong leadership with an open door policy Non-hierarchical approach to people management Company social and team bonding events Annual Leave Purchase scheme Additional leave for Long Service (+1d holiday from start of 5th year of service)
Feb 05, 2026
Full time
Job Title: Senior SuccessFactors Consultant Location: Weybridge, GB; Matlock, Derbyshire, GB Role Summary We are looking for an experienced SAP SuccessFactors Consultant to join our UKI Consulting team. You will work across a diverse mix of local and international clients, delivering new implementations and enhancements while supporting existing clients with ongoing requirements. Your primary focus will be on SAP SuccessFactors Employee Central, with opportunities to lead or support additional modules. Ideally, we are looking for a consultant with certification in Employee Central plus at least one additional module such as Time Management, Onboarding, Compensation, or Performance & Goals. We welcome candidates with alternative SuccessFactors certifications, provided they demonstrate a strong willingness to grow and expand their skills across other modules. In this role, you will collaborate closely with clients across the UK, Ireland, and globally to optimise their HR processes through effective system configuration, solution design, and expert guidance, and this may include integration to SAP/EC Payroll. Join us and become a valued member of the Zalaris Consulting team. Please note: This is a home based position with travel to client sites as needed (typically this is occasional only). Although the role is for a Senior Consultant, we will consider Consultant level candidates who can evidence an appetite and ability to learn and progress rapidly. Your Responsibilities Lead workshops and requirements gathering sessions to help clients maximise the value of SuccessFactors solutions. Support existing clients with workshops, fixes, solution recommendations, and advisory services. Understand and document scope, requirements, processes, system configuration, testing plans, and related activities. Prepare key project documentation such as workbooks, blueprints, and test scripts. Configure and customise the SAP SuccessFactors Employee Central module. Assist with the setup of HR environments across client landscapes, including cutover activities and instance migrations. Coordinate configuration tasks, working with onshore and offshore teams to ensure alignment with client needs. Participate in testing cycles, identify defects, raise SAP support tickets, and manage defect resolution from build through post go live. Deliver end user training and create high quality documentation. Prepare and deliver knowledge transfer sessions. Collaborate closely with other SuccessFactors specialists across the organisation. Communicate regularly with functional teams and customer stakeholders to ensure alignment. Contribute to a smooth transition of projects into support at project closure. Produce final handover documentation for clients and the Zalaris support team. Add value to our customer deliveries in a customer centric fashion. Education and Experience At least 5 years of hands on SAP SuccessFactors Employee Central experience, including leading and supporting delivery projects. Proven full cycle implementations - your true expertise is more important than your bachelor's degree. Full professional proficiency in English (written and spoken). SAP SuccessFactors Employee Central certification. Experience in additional modules, such as Time Management, Onboarding, Compensation, or Performance & Goals, is a strong advantage. Knowledge of SuccessFactors integration with SAP/ECP Payroll and replication processes is beneficial. Strong communication and interpersonal skills, with the ability to engage technical and non technical stakeholders effectively. A high level of accountability, especially when working under pressure. Demonstrated commitment to problem solving, with strong analytical and organisational skills. >Ability to work independently and in collaborative team environments. Willingness to mentor and coach colleagues and contribute to team development. What we offer - Financial benefits Customer and Employee Referral schemes Occupational maternity leave package (12 weeks) Life assurance (3x basic salary) Employer pensions contributions of 5% Bonus scheme with accelerators Private Medical Insurance (with option to add dependents) Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications) Financial rewards for long service and achievements Free eye tests Monthly ZALOTTO! (£100 cash prize draw) What we offer - Non-Financial benefits An open and supportive working environment with like-minded, highly skilled consultants Work life balance and flexibility ethos Strong leadership with an open door policy Non-hierarchical approach to people management Company social and team bonding events Annual Leave Purchase scheme Additional leave for Long Service (+1d holiday from start of 5th year of service)
Donkey Sanctuary
People Team Assistant
Donkey Sanctuary
People Team Assistant We have an exciting opportunity for a well organised, customer focused professional to join the busy People Team. This is a part-time permanent contract, to start as soon as possible, working 28 hours per week. Position: People Team Assistant Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-4 days per month) Hours: Part-time 28 hours per week (could be worked 09 30 over 5 days, Monday Friday or over 4 days working 08 30 Monday, Tuesday, Thursday & Friday) Salary: £26,715 per annum pro rata (actual £21,372) Contract: Part-time Closing Date: Tuesday 17 February 2026. However, we reserve the right to close this role early if a suitable candidate is found. About the Role You will provide high quality administrative support across all HR/People functions and act as a trusted first point of contact for employee enquiries. You will be confident using HR systems, have a keen eye for detail and demonstrate excellent communication skills. As a People Team Assistant, you will play a key role in supporting the smooth running of the People Team operations. Your responsibilities will include: Acting as the first point of contact for People Team enquiries Managing the Applications and HR Helpdesk inboxes Preparing employment contracts and conducting Right to Work checks Instructing payroll on new starters, leavers and contractual changes. Coordinating induction days Maintaining and updating absence and holiday records Managing DBS renewals for employees, volunteers and trustees, as well as other safeguarding checks. Raising purchase orders, processing invoices, and coordinating with Procurement to set up new suppliers in eBIS (UK and international). Generating and distributing weekly and monthly reports to internal and external stakeholders. About You We are looking for someone who can demonstrate an understanding of HR/People Team principles, processes, and HRIS systems. You will: Possess strong communication and interpersonal skills. Have experience of using Microsoft Office skills, including Excel, Outlook and calendar management, to a high level. Have high accuracy and attention to detail when handling data and documentation. Demonstrate excellent organisation skills and ability to manage a varied workload in a fast-paced environment. Be able to demonstrate the ability to work confidentially, collaboratively, and on own initiative. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include Competitive pension. Life assurance 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as People, HR, Human Resource, Personnel, People Advisor, HR Advisor, Human Resource Advisor, Personnel Advisor, People Assistant, HR Assistant, Human Resource Assistant, Personnel Assistant, Admin, Administrator, Administration. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Feb 04, 2026
Full time
People Team Assistant We have an exciting opportunity for a well organised, customer focused professional to join the busy People Team. This is a part-time permanent contract, to start as soon as possible, working 28 hours per week. Position: People Team Assistant Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-4 days per month) Hours: Part-time 28 hours per week (could be worked 09 30 over 5 days, Monday Friday or over 4 days working 08 30 Monday, Tuesday, Thursday & Friday) Salary: £26,715 per annum pro rata (actual £21,372) Contract: Part-time Closing Date: Tuesday 17 February 2026. However, we reserve the right to close this role early if a suitable candidate is found. About the Role You will provide high quality administrative support across all HR/People functions and act as a trusted first point of contact for employee enquiries. You will be confident using HR systems, have a keen eye for detail and demonstrate excellent communication skills. As a People Team Assistant, you will play a key role in supporting the smooth running of the People Team operations. Your responsibilities will include: Acting as the first point of contact for People Team enquiries Managing the Applications and HR Helpdesk inboxes Preparing employment contracts and conducting Right to Work checks Instructing payroll on new starters, leavers and contractual changes. Coordinating induction days Maintaining and updating absence and holiday records Managing DBS renewals for employees, volunteers and trustees, as well as other safeguarding checks. Raising purchase orders, processing invoices, and coordinating with Procurement to set up new suppliers in eBIS (UK and international). Generating and distributing weekly and monthly reports to internal and external stakeholders. About You We are looking for someone who can demonstrate an understanding of HR/People Team principles, processes, and HRIS systems. You will: Possess strong communication and interpersonal skills. Have experience of using Microsoft Office skills, including Excel, Outlook and calendar management, to a high level. Have high accuracy and attention to detail when handling data and documentation. Demonstrate excellent organisation skills and ability to manage a varied workload in a fast-paced environment. Be able to demonstrate the ability to work confidentially, collaboratively, and on own initiative. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include Competitive pension. Life assurance 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as People, HR, Human Resource, Personnel, People Advisor, HR Advisor, Human Resource Advisor, Personnel Advisor, People Assistant, HR Assistant, Human Resource Assistant, Personnel Assistant, Admin, Administrator, Administration. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
University of Derby
Category Manager
University of Derby
£43,391 to £53,994 per annum (for exceptional performers, there is scope for further progression up to £62,093 per annum) Hybrid This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. The Finance and Procurement teams play a crucial role in enabling the University to deliver on its strategic aims. This involves managing and maximising the University's financial resources while providing expert financial advice and support to the wider University community. Our responsibilities encompass a wide range of essential functions, including providing strategic business partnering, delivering value from supplier relationships, managing effective working capital and cashflow and providing key financial support for our students. Additionally, we oversee all aspects of payroll and pensions management, and deliver comprehensive support for financial systems, tax compliance, and audit needs. Through these activities, we provide assurance to the University community around the financial health and efficiency of the University, supporting its mission and operations. This key role sits within the University's central Procurement team, supporting a wide range of devolved purchasing activity across the main Kedleston Road campus in Derby and our sites in Buxton and Chesterfield. As Category Manager, you will be an integral part of our category led strategic procurement function, supporting and managing several procurement categories with a high annual spend. You will shape and implement a strong, forward thinking category management approach that reflects our core values, promotes sustainable and responsible procurement, and delivers exceptional value for the University and its partners. This is an opportunity to help develop category strategies with a focus for value for money, supporting key stakeholders and enhancing the student journey. We are looking for a professional who is Chartered Institute of Procurement and Supply (MCIPS) qualified or actively working towards the qualification, or who brings equivalent relevant experience with a commitment to completing the qualification within an agreed timeframe. You will have a strong track record in defining and managing a portfolio of spend categories, applying best practice approaches to understand demand and supply to deliver measurable benefits. You will also bring experience of managing risk across a diverse stakeholder community and a broad range of contract portfolios, ensuring robust, compliant and value focused procurement outcomes. Additionally, you will be confident in influencing staff at all levels, driving positive change and fostering a culture of continuous improvement across the organisation. Develop and execute the category management strategy for your designated category. Apply best practices for supplier relationship management and contract management. Employ category management toolkits as necessary to ensure practices are effective and compliant with regulation and policy. Provide training and support to your stakeholders and wider communities, to drive best practice and compliance into these communities. Apply category management toolkits to inform decision making and deliver savings and value as agreed. Apply a strong category management to promote the use of supply agreements and partnership working with stakeholders to improve collaborative spend, pursue expenditure reduction and promote best value in line with declared strategies. Ensure tenders and contractual obligations are managed in a sustainable and ethical fashion incorporating Social Value and Modern Slavery requirements. Engage with key people from across the University and its associated businesses to ensure best practice in stakeholder management. Represent the University and the Procurement team, working with senior management at both internal and external events and meetings (appropriate to the role grade) as and when required. To provide a professional, effective and compliant support service to the University across all categories and in all matters. With support from the Senior Procurement Team, develop, execute and maintain your category strategy across a portfolio of procurement commodities using appropriate tools and techniques to inform decision making and deliver various savings and value. Maintain and review various procurement systems and processes to ensure these remain effective and complaint with regulation. Provide training and support to our stakeholders and wider communities periodically and help to drive best practice and compliance into these communities. Work with stakeholders to consolidate requirements to develop clear, detailed specifications and provide recommendations/procurement strategies for your assigned portfolio and to assist the Senior Procurement Team on opportunities for consolidation. Prepare, analyse and evaluate tenders for goods and services as directed by the Senior Procurement Team, ensuring transparency and fairness in compliance to the University's Purchasing Policy and Procedures. Engage with key suppliers in the category portfolio to help deliver benefits to the University in an ethical and sustainable way. Identify and create appropriate relationships on a supplier-by-supplier basis, manage risk and deliver benefit at all times. Ensure contracts resulting from procurement activity are appropriate to the nature of the requirements, contain sufficient and appropriate provisions for risk management and value delivery and that each contract is effectively managed with the supplier to deliver the expected benefits. This will involve both directly managing contracts and as an advisory/escalation point. Ensure a comprehensive approach to identification and management of risk is inbuilt in all procurement activity. Proactively identify and manage supply side risk and ensure that operational risk is identified and addressed as necessary to do so. Develop in-built risk management processes at a category level to help reduce overall risks to the University. Give advice and support to the Purchasing Team to ensure compliance to regulations, policies and procedures. Adopt a pragmatic approach to Continuous Improvement by learning from our past experiences with a view to making things better for future projects. Incorporate these learnings into appropriate systems and processes and drive a continuous improvement ethos across our internal and external stakeholders. Take up any other related projects and lead as requested by the Senior Procurement Team. Chartered Institute of Procurement and Supply (MCIPS) qualified or evidence of actively working towards ( or equivalent relevant experience with a requirement to complete the qualification within an agreed timescale) Experience Demonstrable experience of defining and managing a portfolio of spend categories using appropriate best practice to build knowledge of demand and supply and ensure realistic strategies are in place and delivering expected benefits Experience of planning and delivering tender projects under Public Procurement Regulations using electronic tendering platforms Knowledge and experience of using Framework Agreements Experience of managing risk across a broad community of stakeholders and contract portfolios Skills, knowledge & abilities Able to effectively prioritise, managing several tenders and stakeholders concurrently Well-developed interpersonal skills, able to build positive relationships with colleagues, customers and key stakeholders and effectively lead project teams Good understanding of UK Procurement regulations and procedures Capable of influencing and working with staff at all levels to drive change Knowledge of trends and best practice in Procurement Highly competent/computer literate with a number of Microsoft Office applications and relevant software packages Business Requirements Willingness and flexibility to travel and work between University and external sites in a cost effective and timely manner Flexible approach to workloads, work patterns and variety Qualifications Degree in a procurement business related subject Experience Experience of working in Higher Education Sector or another public organisation Experience of working within a large, devolved organisation Experience of using an e-procurement system Experience of integrating and evaluating Social Value within their role . click apply for full job details
Feb 04, 2026
Full time
£43,391 to £53,994 per annum (for exceptional performers, there is scope for further progression up to £62,093 per annum) Hybrid This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. The Finance and Procurement teams play a crucial role in enabling the University to deliver on its strategic aims. This involves managing and maximising the University's financial resources while providing expert financial advice and support to the wider University community. Our responsibilities encompass a wide range of essential functions, including providing strategic business partnering, delivering value from supplier relationships, managing effective working capital and cashflow and providing key financial support for our students. Additionally, we oversee all aspects of payroll and pensions management, and deliver comprehensive support for financial systems, tax compliance, and audit needs. Through these activities, we provide assurance to the University community around the financial health and efficiency of the University, supporting its mission and operations. This key role sits within the University's central Procurement team, supporting a wide range of devolved purchasing activity across the main Kedleston Road campus in Derby and our sites in Buxton and Chesterfield. As Category Manager, you will be an integral part of our category led strategic procurement function, supporting and managing several procurement categories with a high annual spend. You will shape and implement a strong, forward thinking category management approach that reflects our core values, promotes sustainable and responsible procurement, and delivers exceptional value for the University and its partners. This is an opportunity to help develop category strategies with a focus for value for money, supporting key stakeholders and enhancing the student journey. We are looking for a professional who is Chartered Institute of Procurement and Supply (MCIPS) qualified or actively working towards the qualification, or who brings equivalent relevant experience with a commitment to completing the qualification within an agreed timeframe. You will have a strong track record in defining and managing a portfolio of spend categories, applying best practice approaches to understand demand and supply to deliver measurable benefits. You will also bring experience of managing risk across a diverse stakeholder community and a broad range of contract portfolios, ensuring robust, compliant and value focused procurement outcomes. Additionally, you will be confident in influencing staff at all levels, driving positive change and fostering a culture of continuous improvement across the organisation. Develop and execute the category management strategy for your designated category. Apply best practices for supplier relationship management and contract management. Employ category management toolkits as necessary to ensure practices are effective and compliant with regulation and policy. Provide training and support to your stakeholders and wider communities, to drive best practice and compliance into these communities. Apply category management toolkits to inform decision making and deliver savings and value as agreed. Apply a strong category management to promote the use of supply agreements and partnership working with stakeholders to improve collaborative spend, pursue expenditure reduction and promote best value in line with declared strategies. Ensure tenders and contractual obligations are managed in a sustainable and ethical fashion incorporating Social Value and Modern Slavery requirements. Engage with key people from across the University and its associated businesses to ensure best practice in stakeholder management. Represent the University and the Procurement team, working with senior management at both internal and external events and meetings (appropriate to the role grade) as and when required. To provide a professional, effective and compliant support service to the University across all categories and in all matters. With support from the Senior Procurement Team, develop, execute and maintain your category strategy across a portfolio of procurement commodities using appropriate tools and techniques to inform decision making and deliver various savings and value. Maintain and review various procurement systems and processes to ensure these remain effective and complaint with regulation. Provide training and support to our stakeholders and wider communities periodically and help to drive best practice and compliance into these communities. Work with stakeholders to consolidate requirements to develop clear, detailed specifications and provide recommendations/procurement strategies for your assigned portfolio and to assist the Senior Procurement Team on opportunities for consolidation. Prepare, analyse and evaluate tenders for goods and services as directed by the Senior Procurement Team, ensuring transparency and fairness in compliance to the University's Purchasing Policy and Procedures. Engage with key suppliers in the category portfolio to help deliver benefits to the University in an ethical and sustainable way. Identify and create appropriate relationships on a supplier-by-supplier basis, manage risk and deliver benefit at all times. Ensure contracts resulting from procurement activity are appropriate to the nature of the requirements, contain sufficient and appropriate provisions for risk management and value delivery and that each contract is effectively managed with the supplier to deliver the expected benefits. This will involve both directly managing contracts and as an advisory/escalation point. Ensure a comprehensive approach to identification and management of risk is inbuilt in all procurement activity. Proactively identify and manage supply side risk and ensure that operational risk is identified and addressed as necessary to do so. Develop in-built risk management processes at a category level to help reduce overall risks to the University. Give advice and support to the Purchasing Team to ensure compliance to regulations, policies and procedures. Adopt a pragmatic approach to Continuous Improvement by learning from our past experiences with a view to making things better for future projects. Incorporate these learnings into appropriate systems and processes and drive a continuous improvement ethos across our internal and external stakeholders. Take up any other related projects and lead as requested by the Senior Procurement Team. Chartered Institute of Procurement and Supply (MCIPS) qualified or evidence of actively working towards ( or equivalent relevant experience with a requirement to complete the qualification within an agreed timescale) Experience Demonstrable experience of defining and managing a portfolio of spend categories using appropriate best practice to build knowledge of demand and supply and ensure realistic strategies are in place and delivering expected benefits Experience of planning and delivering tender projects under Public Procurement Regulations using electronic tendering platforms Knowledge and experience of using Framework Agreements Experience of managing risk across a broad community of stakeholders and contract portfolios Skills, knowledge & abilities Able to effectively prioritise, managing several tenders and stakeholders concurrently Well-developed interpersonal skills, able to build positive relationships with colleagues, customers and key stakeholders and effectively lead project teams Good understanding of UK Procurement regulations and procedures Capable of influencing and working with staff at all levels to drive change Knowledge of trends and best practice in Procurement Highly competent/computer literate with a number of Microsoft Office applications and relevant software packages Business Requirements Willingness and flexibility to travel and work between University and external sites in a cost effective and timely manner Flexible approach to workloads, work patterns and variety Qualifications Degree in a procurement business related subject Experience Experience of working in Higher Education Sector or another public organisation Experience of working within a large, devolved organisation Experience of using an e-procurement system Experience of integrating and evaluating Social Value within their role . click apply for full job details
Pure Gym Limited
Head of People Services
Pure Gym Limited Leeds, Yorkshire
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: Leeds (minimum 3 days in the office)Type: Full TimeContract type: 12 Month FTC Application: We are looking for someone to start mid-March, so please apply as soon as possible. We are looking for a Head of People Services to lead the design, delivery and continuous improvement of all people-related operational services across all markets in our business (UK, DK, CH, USA) This role ensures that employees and managers receive a seamless, efficient, standardised, high-quality experience throughout the employee lifecycle. This is a Hybrid working role. This will be based in our Leeds office for a minimum of 3 days a week. Key Responsibilities will include: Leadership Develop and implement a People Services strategy aligned with the People team 'Plan on a Page'. Lead, coach, and develop the People Services team across HR operations, onboarding, change management, offboarding and HR project support activity. Act as an advocate of service excellence, continuous improvement, and data-driven decision-making. People Operations & Service Delivery Oversee the delivery of consistent, efficient, standardised and compliant HR services across the employee lifecycle in all our markets (UK, DK, CH and USA). Ensure processes are standardised, scalable, and well-documented. Drive the adoption of self-service tools and digital solutions to enhance employee experience. Employee Experience Design and maintain a high-quality standardised employee experience from onboarding to offboarding. Monitor service performance through SLAs, feedback mechanisms, and employee insights. Systems, Data & Compliance Oversee HR systems across all markets, ensuring data accuracy, security, and effective reporting. Use analytics to identify trends, risks, and opportunities for improvement. Ensure compliance with employment legislation, internal policies, and audit requirements. Collaboration & Stakeholder Management Work closely with People Directors/Heads of People, People Business Partners, Talent Acquisition & Recruitment, L&D, and Senior Leaders to ensure joined-up people practices. Act as a trusted advisor on operational HR matters. Build strong relationships with external partners such as payroll providers and technology suppliers. Value Add Projects HR systems: Deliver HR system optimisation across all markets. Role architecture project: Implement a role architecture tool across the Group, with particular focus on DK pay transparency readiness. Group wide contract and documentation review: Lead a review of contracts and documentation to ensure standardisation, legal compliance and alignment to brand identity MI reporting: Deliver high quality MI reporting providing accurate and timely insights to key stakeholders The Person We are looking for an ambitious individual with strong HR acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Strong understanding of HR processes, employment law, and best-practice service delivery. Demonstrated ability to lead teams through change and drive operational excellence. Expertise in HR systems, data management, and process optimisation. Strong communication, influencing, and stakeholder-management skills. Experience or exposure to implementing new HR technology or leading service delivery models. Experience in multi-site and/or international environments. Preferred experience of leading HR operations or shared services in a complex organisation. Required experience / qualifications: 10+ years of experience in a HR / People role, preferably within a shared service/service delivery environment Experience of working with multiple HR systems, preferably across international markets Highly proficient in Excel Experience of working with different stakeholders across a multi-market / multi-location organisation PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
Feb 04, 2026
Full time
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: Leeds (minimum 3 days in the office)Type: Full TimeContract type: 12 Month FTC Application: We are looking for someone to start mid-March, so please apply as soon as possible. We are looking for a Head of People Services to lead the design, delivery and continuous improvement of all people-related operational services across all markets in our business (UK, DK, CH, USA) This role ensures that employees and managers receive a seamless, efficient, standardised, high-quality experience throughout the employee lifecycle. This is a Hybrid working role. This will be based in our Leeds office for a minimum of 3 days a week. Key Responsibilities will include: Leadership Develop and implement a People Services strategy aligned with the People team 'Plan on a Page'. Lead, coach, and develop the People Services team across HR operations, onboarding, change management, offboarding and HR project support activity. Act as an advocate of service excellence, continuous improvement, and data-driven decision-making. People Operations & Service Delivery Oversee the delivery of consistent, efficient, standardised and compliant HR services across the employee lifecycle in all our markets (UK, DK, CH and USA). Ensure processes are standardised, scalable, and well-documented. Drive the adoption of self-service tools and digital solutions to enhance employee experience. Employee Experience Design and maintain a high-quality standardised employee experience from onboarding to offboarding. Monitor service performance through SLAs, feedback mechanisms, and employee insights. Systems, Data & Compliance Oversee HR systems across all markets, ensuring data accuracy, security, and effective reporting. Use analytics to identify trends, risks, and opportunities for improvement. Ensure compliance with employment legislation, internal policies, and audit requirements. Collaboration & Stakeholder Management Work closely with People Directors/Heads of People, People Business Partners, Talent Acquisition & Recruitment, L&D, and Senior Leaders to ensure joined-up people practices. Act as a trusted advisor on operational HR matters. Build strong relationships with external partners such as payroll providers and technology suppliers. Value Add Projects HR systems: Deliver HR system optimisation across all markets. Role architecture project: Implement a role architecture tool across the Group, with particular focus on DK pay transparency readiness. Group wide contract and documentation review: Lead a review of contracts and documentation to ensure standardisation, legal compliance and alignment to brand identity MI reporting: Deliver high quality MI reporting providing accurate and timely insights to key stakeholders The Person We are looking for an ambitious individual with strong HR acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Strong understanding of HR processes, employment law, and best-practice service delivery. Demonstrated ability to lead teams through change and drive operational excellence. Expertise in HR systems, data management, and process optimisation. Strong communication, influencing, and stakeholder-management skills. Experience or exposure to implementing new HR technology or leading service delivery models. Experience in multi-site and/or international environments. Preferred experience of leading HR operations or shared services in a complex organisation. Required experience / qualifications: 10+ years of experience in a HR / People role, preferably within a shared service/service delivery environment Experience of working with multiple HR systems, preferably across international markets Highly proficient in Excel Experience of working with different stakeholders across a multi-market / multi-location organisation PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
Customer Success Manager
Judicium
Please click here to access our Privacy Notice which explains what personal data we collect from you along with how we hold it and use it in connection with our recruitment process. Full details of the job. Vacancy Name Vacancy Name Customer Success Manager Vacancy Number Vacancy Number VN2060 Location City Location City London Employment Type Employment Type Permanent About us About Us: At Judicium Education, we're proud to be a leading provider of professional support services to schools and academies across the UK. Our expertise spans HR, Health & Safety, Safeguarding, Data Protection, Governance, and SEND - helping education providers focus on what really matters: delivering great outcomes for children and young people. We're on an exciting journey of growth and innovation, and now is the perfect time to join us as we build a new Customer Success function, designed to put client experience at the very heart of what we do. About the Role: We're looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our growing team. As one of the first members of our new Customer Success capability, you'll play a vital role in shaping how we engage, support, and grow our relationships with schools, academies, and multi-academy trusts across the country. You'll act as a trusted advisor to your clients, ensuring they feel confident and supported in using our services. From onboarding and service adoption to long-term engagement and retention, you'll be there every step of the way - identifying opportunities to add value, solve problems, and deepen relationships. Key responsibilities include: Building strong, long-term relationships with your assigned schools and trusts. Leading smooth onboarding processes and ensuring early engagement with services. Understanding client challenges and tailoring your support accordingly. Monitoring usage and satisfaction metrics to flag risks and highlight opportunities. Acting as the voice of the customer across our service delivery teams. Conducting regular check-ins and feedback sessions with clients. Collaborating with sales to support renewals and identify upsell opportunities. Developing and implementing strategies to enhance the overall client experience. Supporting the creation of best practice resources and success playbooks. Analysing customer data to inform decisions and improve retention. About You: We're looking for someone who thrives on building relationships and solving problems. You'll be passionate about helping others succeed and bring a strategic, proactive mindset to everything you do. You'll bring: Significantexperience in Customer Success, Account Management, or a similar client-facing role. A customer-centric approach with excellent communication and interpersonal skills. A strong commercial awareness and ability to identify growth opportunities. Confidence in presenting, facilitating discussions, and influencing stakeholders. Experience using CRM and customer success platforms (e.g., Salesforce, HubSpot). Analytical mindset with the ability to derive insights from customer data. A background in or familiarity with the education sector is a bonus. An adaptable and collaborative approach, especially in a growing function. What we Offer: Competitive salary (Base Pay of between £40,000 - £45,000) and performance-based incentives. Hybrid working with 1-2 days per week in our London office. 28 days annual leave + bank holidays, rising to 33 with service. Life insurance from day one (4x salary). Pension contributions after 3 months. A suite of flexible benefits, including: Dental and healthcare plans Cycle to Work scheme Discounted gym membership Electric car scheme Payroll giving Excited to help shape our new Customer Success team? If you're passionate about building meaningful relationships and helping schools get the most from our services, we'd love to hear from you. Apply today and join us on a journey to elevate the client experience across UK education.
Feb 04, 2026
Full time
Please click here to access our Privacy Notice which explains what personal data we collect from you along with how we hold it and use it in connection with our recruitment process. Full details of the job. Vacancy Name Vacancy Name Customer Success Manager Vacancy Number Vacancy Number VN2060 Location City Location City London Employment Type Employment Type Permanent About us About Us: At Judicium Education, we're proud to be a leading provider of professional support services to schools and academies across the UK. Our expertise spans HR, Health & Safety, Safeguarding, Data Protection, Governance, and SEND - helping education providers focus on what really matters: delivering great outcomes for children and young people. We're on an exciting journey of growth and innovation, and now is the perfect time to join us as we build a new Customer Success function, designed to put client experience at the very heart of what we do. About the Role: We're looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our growing team. As one of the first members of our new Customer Success capability, you'll play a vital role in shaping how we engage, support, and grow our relationships with schools, academies, and multi-academy trusts across the country. You'll act as a trusted advisor to your clients, ensuring they feel confident and supported in using our services. From onboarding and service adoption to long-term engagement and retention, you'll be there every step of the way - identifying opportunities to add value, solve problems, and deepen relationships. Key responsibilities include: Building strong, long-term relationships with your assigned schools and trusts. Leading smooth onboarding processes and ensuring early engagement with services. Understanding client challenges and tailoring your support accordingly. Monitoring usage and satisfaction metrics to flag risks and highlight opportunities. Acting as the voice of the customer across our service delivery teams. Conducting regular check-ins and feedback sessions with clients. Collaborating with sales to support renewals and identify upsell opportunities. Developing and implementing strategies to enhance the overall client experience. Supporting the creation of best practice resources and success playbooks. Analysing customer data to inform decisions and improve retention. About You: We're looking for someone who thrives on building relationships and solving problems. You'll be passionate about helping others succeed and bring a strategic, proactive mindset to everything you do. You'll bring: Significantexperience in Customer Success, Account Management, or a similar client-facing role. A customer-centric approach with excellent communication and interpersonal skills. A strong commercial awareness and ability to identify growth opportunities. Confidence in presenting, facilitating discussions, and influencing stakeholders. Experience using CRM and customer success platforms (e.g., Salesforce, HubSpot). Analytical mindset with the ability to derive insights from customer data. A background in or familiarity with the education sector is a bonus. An adaptable and collaborative approach, especially in a growing function. What we Offer: Competitive salary (Base Pay of between £40,000 - £45,000) and performance-based incentives. Hybrid working with 1-2 days per week in our London office. 28 days annual leave + bank holidays, rising to 33 with service. Life insurance from day one (4x salary). Pension contributions after 3 months. A suite of flexible benefits, including: Dental and healthcare plans Cycle to Work scheme Discounted gym membership Electric car scheme Payroll giving Excited to help shape our new Customer Success team? If you're passionate about building meaningful relationships and helping schools get the most from our services, we'd love to hear from you. Apply today and join us on a journey to elevate the client experience across UK education.
Customer Experience and Operations Manager - Oxford
Sephora USA, Inc Oxford, Oxfordshire
Customer Experience and Operations Manager - Oxford Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long lasting relationships with our clients, personalising communications using data driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day to day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client first approach. Exceptional organisational and time management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross functional teams in a fast paced, ever evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Feb 04, 2026
Full time
Customer Experience and Operations Manager - Oxford Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long lasting relationships with our clients, personalising communications using data driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day to day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client first approach. Exceptional organisational and time management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross functional teams in a fast paced, ever evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Vero HR
Talent Acquisition Advisor
Vero HR Farcet, Cambridgeshire
About us VERO HR url removed is a fast-growing HR outsourcing business based just outside Peterborough providing its UK wide and international client base with a full range of people services - from recruitment to payroll and everything in between. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (We won HR Consultancy of the Year for 2024 at the Personnel Today Awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity This is a very different opportunity, and we will explain why, when our we meet you! Working in a dynamic, fast-paced environment you will be supporting and partnering with our clients to ensure their hiring needs are successfully and effectively met through the delivery of a seamless and consistent generalist "in-house" recruitment service, working closely with your HR colleagues. As a Talent Acquisition Advisor , you will be responsible for managing the recruitment process from start to finish. This includes sourcing candidates, conducting interviews, and providing insights to hiring managers to ensure they secure the best talent. Your ability to build strong relationships with candidates and clients will be key in creating an exceptional recruitment experience. This is a great opportunity for an experienced professional wanting to further develop a career in Talent Acquisition and who is excited by the prospect of working across a broad range of sectors on a variety of different job roles. Who we are looking for With previous experience of working as a generalist recruiter, within an in-house or agency environment, managing the entire recruitment lifecycle, you will: Have strong copywriting skills with the ability to produce engaging adverts and candidate marketing materials Be highly familiar with social media platforms and able to add value through your ability to exploit the full benefits of social media resourcing to attract candidates demonstrate strong communication skills to engage effectively with stakeholders at all levels and across diverse industry sectors. Be computer literate with a good working knowledge of all Microsoft applications, using a modern applicant tracking system and searching across recruitment databases A "can do" positive attitude A natural desire to put the customer first Why you will love working here An excellent salary and benefits package including life assurance, 25 days annual leave and even your birthday off! A very modern office environment on the outskirts of Peterborough with parking on-site and electric charging for your car. Excellent development/promotional opportunities with an expanding business where you can really make an impact. A tailored development plan and regular coaching sessions to take you to the next level, if you wish. If you have the right attributes, skillset and feel you will be able to add value, then what are you waiting for hit that apply button to find out more!
Feb 04, 2026
Full time
About us VERO HR url removed is a fast-growing HR outsourcing business based just outside Peterborough providing its UK wide and international client base with a full range of people services - from recruitment to payroll and everything in between. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (We won HR Consultancy of the Year for 2024 at the Personnel Today Awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity This is a very different opportunity, and we will explain why, when our we meet you! Working in a dynamic, fast-paced environment you will be supporting and partnering with our clients to ensure their hiring needs are successfully and effectively met through the delivery of a seamless and consistent generalist "in-house" recruitment service, working closely with your HR colleagues. As a Talent Acquisition Advisor , you will be responsible for managing the recruitment process from start to finish. This includes sourcing candidates, conducting interviews, and providing insights to hiring managers to ensure they secure the best talent. Your ability to build strong relationships with candidates and clients will be key in creating an exceptional recruitment experience. This is a great opportunity for an experienced professional wanting to further develop a career in Talent Acquisition and who is excited by the prospect of working across a broad range of sectors on a variety of different job roles. Who we are looking for With previous experience of working as a generalist recruiter, within an in-house or agency environment, managing the entire recruitment lifecycle, you will: Have strong copywriting skills with the ability to produce engaging adverts and candidate marketing materials Be highly familiar with social media platforms and able to add value through your ability to exploit the full benefits of social media resourcing to attract candidates demonstrate strong communication skills to engage effectively with stakeholders at all levels and across diverse industry sectors. Be computer literate with a good working knowledge of all Microsoft applications, using a modern applicant tracking system and searching across recruitment databases A "can do" positive attitude A natural desire to put the customer first Why you will love working here An excellent salary and benefits package including life assurance, 25 days annual leave and even your birthday off! A very modern office environment on the outskirts of Peterborough with parking on-site and electric charging for your car. Excellent development/promotional opportunities with an expanding business where you can really make an impact. A tailored development plan and regular coaching sessions to take you to the next level, if you wish. If you have the right attributes, skillset and feel you will be able to add value, then what are you waiting for hit that apply button to find out more!
UAE-UK Business Council
Finance and Operations Manager
UAE-UK Business Council
Finance and Operations Manager This is an exciting time to be joining the UAE-UK Business Council, as it celebrates its fifth anniversary and looks forward to driving new momentum and growth in the bilateral trade and investment relationship over the years ahead. We are looking for a dynamic and highly motivated Finance and Operations Manager to join our small team in the UK. The UAE-UK Business Council is a not-for-profit thought leadership organisation that brings together business leaders, entrepreneurs and academics from both countries to discuss barriers to doing business and identify new and emerging opportunities for collaboration. It is run by a Joint Secretariat, with staff in both countries, and we represent the interests of both UK and UAE members and stakeholders, who range from large corporates to SMEs to universities and investment agencies. We are funded entirely by our member companies but work closely with both Governments. We run campaigns, host events (in both countries), and write reports and white papers. Thematically, we cover every sector - from AI to fintech and from lifesciences to energy. The UAE-UK Business Council is co-Chaired by senior representatives from both countries - Rt Hon Lord Udny-Lister, and H.E. Ahmed Ali Al Sayegh. The Business Council also has a high-level senior Advisory Committee, and a Governance Committee, which oversees our operations. The Joint Secretariat consists of a CEO (based in the UAE) a Finance and Operations Manager (based in the UK) and a Head of Policy and Campaigns (also based in the UK). The entire team works remotely, although there is an occasional requirement to travel to London and / or elsewhere in the UK for events and meetings and the likelihood of travel to the UAE approximately once a year. ROLES AND KEY RESPONSIBILITIES Being a small organisation, the key responsibilities will include (but will not be limited to) the following: Liaising with our accountants on all matters relating to compliance with company law and HMRC regulations, as well as on payroll and payment of salaries, NI, superannuation and VAT Budget profiling and financial projections Preparing regular financial and information returns to circulate to the Governance Committee. Leading on engagement with all member companies on matters relating to membership renewals, invoicing and receipts Maintaining accurate and up-to-date internal records as well as being a key point of contact for member companies. Managing all office functions eg: hiring of IT equipment, insurance, employer liability insurance etc Setting up meetings for the CEO where necessary and providing support in the preparation of briefings and presentations. Minuting meetings and maintaining a record of all client interactions. Updating the website and formatting and circulating our monthly newsletter- in partnership with our web design partners. EVENTS Supporting the CEO and Head of Policy and Campaigns on all aspects of the preparation, coordination and execution of events - both virtual and physical. This will include venue hire, logistics, programme management and comms and liaising with third party contractors and member companies. PERSON SPECIFICATION. This role requires a broad range of skillsets and competences, specifically the ability to work under your own steam in a small team, to have a tenacious, practical and positive mindset, and to have excellent and culturally sensitive interpersonal skill. Specifically, this role requires: ESSENTIAL: Experience of working with clients in a face-to-face, government and / or business setting. A proven track record of cultivating and maintaining such relationships is desirable. Experience of working to deadlines and managing multiple pieces of work at the same time - both independently and with team members. Strong interpersonal and networking skills, and strong experience of working with people from different cultures and backgrounds. Empathy, tolerance and mindfulness when interacting with people from different cultures and religions. Excellent English language skills - both written and oral Experience of managing/supporting budgets and other resources. Experience of working in event management. Candidates should be familiar and / or have the ability to navigate logistics and liaise with both working-level and senior stakeholders. Proven ability to work effectively on a remote basis, making full use of all remote working tools Experience of compliance with data privacy legislation DESIRABLE: Awareness of the commercial, economic, social and cultural context of the UAE-UK relationship preferable but not essential Awareness of Arabic culture and Islam Experience of using social media and media and marketing and comms. Experience of managing and updating website content. Working hours: 35 hours per week. The work will sometimes involve out of hours working, such as early morning starts to accommodate the difference in time zones between the UK and UAE, attendance at evening events and possibly (but rarely) weekend working. Time off in lieu is given for hours worked in excess of 35 hours per week. Annual Leave: 25 days plus English public holidays. Pension: 8.5% employer contribution Salary: £32,000 - £35,000 per year depending on skills and experience Probation: 3 months Deadline for applications: February 13 th 2026. Interviews will be held March / April 2026 Start Date: May 2026 To apply, please use the 'Apply now' button below - applications must include the names and contact details of two referees (who will be contacted only if the applicant is successful at interview). The applicant may wish to add any other supporting evidence of their skills and experience that they feel is appropriate. Unfortunately, due to the high volume of applications we are anticipating, candidates who are not shortlisted for interview will not receive a reply. IMPORTANT: Applicants must be based in the UK and either UK nationals or UK residents with the permanent right to live and work in the UK. This role is only being offered on a full-time, remote working basis.
Feb 04, 2026
Full time
Finance and Operations Manager This is an exciting time to be joining the UAE-UK Business Council, as it celebrates its fifth anniversary and looks forward to driving new momentum and growth in the bilateral trade and investment relationship over the years ahead. We are looking for a dynamic and highly motivated Finance and Operations Manager to join our small team in the UK. The UAE-UK Business Council is a not-for-profit thought leadership organisation that brings together business leaders, entrepreneurs and academics from both countries to discuss barriers to doing business and identify new and emerging opportunities for collaboration. It is run by a Joint Secretariat, with staff in both countries, and we represent the interests of both UK and UAE members and stakeholders, who range from large corporates to SMEs to universities and investment agencies. We are funded entirely by our member companies but work closely with both Governments. We run campaigns, host events (in both countries), and write reports and white papers. Thematically, we cover every sector - from AI to fintech and from lifesciences to energy. The UAE-UK Business Council is co-Chaired by senior representatives from both countries - Rt Hon Lord Udny-Lister, and H.E. Ahmed Ali Al Sayegh. The Business Council also has a high-level senior Advisory Committee, and a Governance Committee, which oversees our operations. The Joint Secretariat consists of a CEO (based in the UAE) a Finance and Operations Manager (based in the UK) and a Head of Policy and Campaigns (also based in the UK). The entire team works remotely, although there is an occasional requirement to travel to London and / or elsewhere in the UK for events and meetings and the likelihood of travel to the UAE approximately once a year. ROLES AND KEY RESPONSIBILITIES Being a small organisation, the key responsibilities will include (but will not be limited to) the following: Liaising with our accountants on all matters relating to compliance with company law and HMRC regulations, as well as on payroll and payment of salaries, NI, superannuation and VAT Budget profiling and financial projections Preparing regular financial and information returns to circulate to the Governance Committee. Leading on engagement with all member companies on matters relating to membership renewals, invoicing and receipts Maintaining accurate and up-to-date internal records as well as being a key point of contact for member companies. Managing all office functions eg: hiring of IT equipment, insurance, employer liability insurance etc Setting up meetings for the CEO where necessary and providing support in the preparation of briefings and presentations. Minuting meetings and maintaining a record of all client interactions. Updating the website and formatting and circulating our monthly newsletter- in partnership with our web design partners. EVENTS Supporting the CEO and Head of Policy and Campaigns on all aspects of the preparation, coordination and execution of events - both virtual and physical. This will include venue hire, logistics, programme management and comms and liaising with third party contractors and member companies. PERSON SPECIFICATION. This role requires a broad range of skillsets and competences, specifically the ability to work under your own steam in a small team, to have a tenacious, practical and positive mindset, and to have excellent and culturally sensitive interpersonal skill. Specifically, this role requires: ESSENTIAL: Experience of working with clients in a face-to-face, government and / or business setting. A proven track record of cultivating and maintaining such relationships is desirable. Experience of working to deadlines and managing multiple pieces of work at the same time - both independently and with team members. Strong interpersonal and networking skills, and strong experience of working with people from different cultures and backgrounds. Empathy, tolerance and mindfulness when interacting with people from different cultures and religions. Excellent English language skills - both written and oral Experience of managing/supporting budgets and other resources. Experience of working in event management. Candidates should be familiar and / or have the ability to navigate logistics and liaise with both working-level and senior stakeholders. Proven ability to work effectively on a remote basis, making full use of all remote working tools Experience of compliance with data privacy legislation DESIRABLE: Awareness of the commercial, economic, social and cultural context of the UAE-UK relationship preferable but not essential Awareness of Arabic culture and Islam Experience of using social media and media and marketing and comms. Experience of managing and updating website content. Working hours: 35 hours per week. The work will sometimes involve out of hours working, such as early morning starts to accommodate the difference in time zones between the UK and UAE, attendance at evening events and possibly (but rarely) weekend working. Time off in lieu is given for hours worked in excess of 35 hours per week. Annual Leave: 25 days plus English public holidays. Pension: 8.5% employer contribution Salary: £32,000 - £35,000 per year depending on skills and experience Probation: 3 months Deadline for applications: February 13 th 2026. Interviews will be held March / April 2026 Start Date: May 2026 To apply, please use the 'Apply now' button below - applications must include the names and contact details of two referees (who will be contacted only if the applicant is successful at interview). The applicant may wish to add any other supporting evidence of their skills and experience that they feel is appropriate. Unfortunately, due to the high volume of applications we are anticipating, candidates who are not shortlisted for interview will not receive a reply. IMPORTANT: Applicants must be based in the UK and either UK nationals or UK residents with the permanent right to live and work in the UK. This role is only being offered on a full-time, remote working basis.
Yolk Recruitment
HR Advisor
Yolk Recruitment
HR Advisor - Broughton - 6 months + - Immediate start - 21 per hour (DOE) Are you a competent and contentious HR Adviser who wants to bring their skills to a new role? If so this could be for you. My client is in need of a HR Adviser and your deep knowledge of HR processes and systems will be utilised and your knowledge appreciated. If you are an HR guru this could be the perfect opportunity. What you'll be doing: Alert HR BPs on HR risks by gathering and analysing data such absenteeism, E&C training completion, time management etc. Support talent Management activities for the HR function including support to Compass on People matters (Well-being, Succession Plan, Development Path) Master HR processes and provide support to the HR team: Help the team with deployment of HRBP campaigns Helping review policies, suggest improvements, and champion a positive work culture Any other ad-hoc duties : What you will bring to the role Strong IT and data analytic skills Previous experience in HR, ideally in the legal, payroll, recruitment or analyst areas. Clear communicator, who encourages stakeholder engagement You need to be in easy commutable distance What you will get in return: 21 per hour 35 hour working week Work 4.5 days between the hours of 07:00-19:00 Strong potential of extension If you are an experienced HR Officer who can deal with a variety of HR scenarios then I would like to hear from you, please e-mail: to express your interest. This is a great opportunity to work for an established company and to expand your knowledge and use your insight.
Feb 03, 2026
Seasonal
HR Advisor - Broughton - 6 months + - Immediate start - 21 per hour (DOE) Are you a competent and contentious HR Adviser who wants to bring their skills to a new role? If so this could be for you. My client is in need of a HR Adviser and your deep knowledge of HR processes and systems will be utilised and your knowledge appreciated. If you are an HR guru this could be the perfect opportunity. What you'll be doing: Alert HR BPs on HR risks by gathering and analysing data such absenteeism, E&C training completion, time management etc. Support talent Management activities for the HR function including support to Compass on People matters (Well-being, Succession Plan, Development Path) Master HR processes and provide support to the HR team: Help the team with deployment of HRBP campaigns Helping review policies, suggest improvements, and champion a positive work culture Any other ad-hoc duties : What you will bring to the role Strong IT and data analytic skills Previous experience in HR, ideally in the legal, payroll, recruitment or analyst areas. Clear communicator, who encourages stakeholder engagement You need to be in easy commutable distance What you will get in return: 21 per hour 35 hour working week Work 4.5 days between the hours of 07:00-19:00 Strong potential of extension If you are an experienced HR Officer who can deal with a variety of HR scenarios then I would like to hear from you, please e-mail: to express your interest. This is a great opportunity to work for an established company and to expand your knowledge and use your insight.
2i Recruit Ltd
Office Manager
2i Recruit Ltd Guildford, Surrey
Our client is seeking a highly organised and proactive Office Manager to oversee the smooth running of their busy office in Guildford. This role is vital to ensuring operational efficiency and providing key administrative support across teams. The ideal candidate will be a confident multitasker with excellent communication skills and experience managing office processes, facilities, and staff coordination. Key Responsibilities Manage day-to-day office operations including reception, supplies, and equipment maintenance Coordinate and support administrative staff and liaise with external service providers Oversee facilities management, including health & safety compliance and office environment upkeep Manage office budgets, expenses, and procurement activities Organise meetings, events, and travel arrangements for staff and visitors Support HR functions such as onboarding, maintaining personnel records, and assisting with payroll coordination Implement and improve office systems and procedures to enhance efficiency Act as primary point of contact for building management and contractors Ensure compliance with company policies and legal regulations Assist with ad hoc projects and provide support to senior management as required Skills & Experience Required Proven experience as an Office Manager or in a similar administrative/operations role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Competent in MS Office suite (Word, Excel, Outlook) and office management software Experience managing budgets and procurement processes Knowledge of health & safety regulations and experience ensuring compliance Ability to work independently and as part of a team Proactive problem solver with attention to detail Discretion and professionalism when handling confidential information Free Parking Pension scheme and healthcare benefits Friendly and supportive working environment Opportunities for professional development and training Would you like to discuss this job further? Speak to our recruitment advisors:
Feb 03, 2026
Full time
Our client is seeking a highly organised and proactive Office Manager to oversee the smooth running of their busy office in Guildford. This role is vital to ensuring operational efficiency and providing key administrative support across teams. The ideal candidate will be a confident multitasker with excellent communication skills and experience managing office processes, facilities, and staff coordination. Key Responsibilities Manage day-to-day office operations including reception, supplies, and equipment maintenance Coordinate and support administrative staff and liaise with external service providers Oversee facilities management, including health & safety compliance and office environment upkeep Manage office budgets, expenses, and procurement activities Organise meetings, events, and travel arrangements for staff and visitors Support HR functions such as onboarding, maintaining personnel records, and assisting with payroll coordination Implement and improve office systems and procedures to enhance efficiency Act as primary point of contact for building management and contractors Ensure compliance with company policies and legal regulations Assist with ad hoc projects and provide support to senior management as required Skills & Experience Required Proven experience as an Office Manager or in a similar administrative/operations role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Competent in MS Office suite (Word, Excel, Outlook) and office management software Experience managing budgets and procurement processes Knowledge of health & safety regulations and experience ensuring compliance Ability to work independently and as part of a team Proactive problem solver with attention to detail Discretion and professionalism when handling confidential information Free Parking Pension scheme and healthcare benefits Friendly and supportive working environment Opportunities for professional development and training Would you like to discuss this job further? Speak to our recruitment advisors:
HR GO Recruitment
HR Advisor
HR GO Recruitment
Job Title: HR Advisor (6 month FTC) Location: Shepton Mallet Job Type: Full-time Working Pattern: Hybrid working - 2 days in the office, 3 days from home Working Hours: 9:00am-5:30pm or 8:30am-5:00pm (minimum 30 hours per week) Salary: 40000 - 45000 pro rata Are you an experienced HR professional looking for a hands-on advisory role where you can support managers, employees, and the wider business? HRGO Recruitment is recruiting on behalf of a growing organisation seeking an HR Advisor to join their team. Working closely with the Head of HR, you'll provide practical, compliant HR advice and support across the full employee life-cycle. This is a varied role covering employee relations, on-boarding and off-boarding, HR administration, learning and development, and well-being initiatives. Key Responsibilities: Provide day-to-day HR advice to managers and employees Support investigations, disciplinary, grievance, and performance processes Coach managers across the full employment life-cycle Own on-boarding, off-boarding, and induction processes Assist with recruitment where required Prepare HR reports and support appraisal and payroll processes Support learning and development activities Promote employee well-being, engagement, and social events What We're Looking For: Previous experience in a similar HR role CIPD Level 3 (or equivalent experience) Strong attention to detail and discretion Proactive, organised, and able to work independently A collaborative team player What's in It for You? Hybrid working: 2 days in the office, 3 days from home Flexible working hours (minimum 30 hours per week) A varied and hands-on HR role Opportunity to work closely with senior leadership Supportive and collaborative working environment Regular social events If interested in this position, please click 'APPLY NOW' and a consultant will be in contact. As part of our commitment to equality, diversity and inclusion, we welcome applications from all backgrounds and are happy to consider reasonable adjustments or additional support to ensure the recruitment and interview process is accessible to all candidates.
Feb 03, 2026
Contractor
Job Title: HR Advisor (6 month FTC) Location: Shepton Mallet Job Type: Full-time Working Pattern: Hybrid working - 2 days in the office, 3 days from home Working Hours: 9:00am-5:30pm or 8:30am-5:00pm (minimum 30 hours per week) Salary: 40000 - 45000 pro rata Are you an experienced HR professional looking for a hands-on advisory role where you can support managers, employees, and the wider business? HRGO Recruitment is recruiting on behalf of a growing organisation seeking an HR Advisor to join their team. Working closely with the Head of HR, you'll provide practical, compliant HR advice and support across the full employee life-cycle. This is a varied role covering employee relations, on-boarding and off-boarding, HR administration, learning and development, and well-being initiatives. Key Responsibilities: Provide day-to-day HR advice to managers and employees Support investigations, disciplinary, grievance, and performance processes Coach managers across the full employment life-cycle Own on-boarding, off-boarding, and induction processes Assist with recruitment where required Prepare HR reports and support appraisal and payroll processes Support learning and development activities Promote employee well-being, engagement, and social events What We're Looking For: Previous experience in a similar HR role CIPD Level 3 (or equivalent experience) Strong attention to detail and discretion Proactive, organised, and able to work independently A collaborative team player What's in It for You? Hybrid working: 2 days in the office, 3 days from home Flexible working hours (minimum 30 hours per week) A varied and hands-on HR role Opportunity to work closely with senior leadership Supportive and collaborative working environment Regular social events If interested in this position, please click 'APPLY NOW' and a consultant will be in contact. As part of our commitment to equality, diversity and inclusion, we welcome applications from all backgrounds and are happy to consider reasonable adjustments or additional support to ensure the recruitment and interview process is accessible to all candidates.
The Portfolio Group
Employment Law Advocate
The Portfolio Group Croydon, London
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG24R37 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 03, 2026
Full time
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG24R37 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Director of Administration and Operations
Kinsley Power Systems Cambridge, Cambridgeshire
ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter
Feb 03, 2026
Full time
ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter

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