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Checkatrade
Head of Operations (Trade Lifecycle)
Checkatrade
Head of Operations - Trade Lifecycle Location: Hybrid (4 days per week split across our London HQ and Portsmouth office) Ready to shape the engine room of a high-growth platform? We're looking for a strategic operator; someone who can stabilise and lead critical trade lifecycle functions today, while continuously evolving how we operate for scale and margin tomorrow. This isn't a role for passengers - it's for someone who thrives in complexity, drives results, and wants to leave a legacy. You'll lead and scale the full post-sale trade lifecycle at Checkatrade. That means owning performance across Credit Operations, Retention, and adjacent revenue-critical workflows with a mandate to improve what works, redesign what doesn't, and evolve the operating model as we grow. What you'll do Own the end-to-end transformation of post-sale trade ops; fix what's not working, scale what is, and design what's next. Own performance across Credit Control, Retention, and other post-sale trade workflows. You'll drive revenue recovery, reduce churn, and keep payments on track with relentless focus on performance and impact. Redesign key processes: saves, collections, renewals, recovery, for speed, accuracy, and automation. You'll partner with Product, Data, and Ops to get it done. Build and lead a high-performing team. Directly manage our UK leads. Indirectly lead 20-30+ offshore FTEs across our BPO partners. Own the numbers. You'll run daily, weekly, and strategic reporting using Sheets, SQL, and Looker - no waiting on analysts here. Continuously assess and evolve our post-sale operating model: identifying gaps, unlocking efficiencies, and standing up new capabilities where needed to support scale, margin, and revenue protection. Embed a culture of ownership and high performance. Scorecards, QA, progression paths,all driven by you. Be a go-to for lifecycle ops. You'll represent this function in forums across Commercial, Sales, Product, and Exec. What you'll bring 7-10 years in operational leadership across CX, RevOps, lifecycle or collections. You've managed UK and offshore teams, including BPOs. A track record of transformation. You've scaled or turned around teams, processes, or full functions. Data confidence. You're fluent in SQL, Sheets, and Looker and use them to drive performance, not just measure it. Commercial edge. You've worked with revenue levers like churn, recovery, or payment compliance and you've moved the dial. Systems thinking. You get scalable design, love automation, and ask: "Can this run without us?" People-first leadership. You're hands-on, build trust fast, and know how to bring clarity in chaos. Grit and pace. You're comfortable in the messy middle where decisions are fast, problems are complex, and the path isn't always clear. Why this role, why now? We're not here to maintain the status quo. We're building a smarter, faster, more resilient platform and the way we operate has to keep up. If you're looking for a role where your work genuinely moves the needle and where there's real headroom to shape what comes next - you've just found it. About us We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
Aug 02, 2025
Full time
Head of Operations - Trade Lifecycle Location: Hybrid (4 days per week split across our London HQ and Portsmouth office) Ready to shape the engine room of a high-growth platform? We're looking for a strategic operator; someone who can stabilise and lead critical trade lifecycle functions today, while continuously evolving how we operate for scale and margin tomorrow. This isn't a role for passengers - it's for someone who thrives in complexity, drives results, and wants to leave a legacy. You'll lead and scale the full post-sale trade lifecycle at Checkatrade. That means owning performance across Credit Operations, Retention, and adjacent revenue-critical workflows with a mandate to improve what works, redesign what doesn't, and evolve the operating model as we grow. What you'll do Own the end-to-end transformation of post-sale trade ops; fix what's not working, scale what is, and design what's next. Own performance across Credit Control, Retention, and other post-sale trade workflows. You'll drive revenue recovery, reduce churn, and keep payments on track with relentless focus on performance and impact. Redesign key processes: saves, collections, renewals, recovery, for speed, accuracy, and automation. You'll partner with Product, Data, and Ops to get it done. Build and lead a high-performing team. Directly manage our UK leads. Indirectly lead 20-30+ offshore FTEs across our BPO partners. Own the numbers. You'll run daily, weekly, and strategic reporting using Sheets, SQL, and Looker - no waiting on analysts here. Continuously assess and evolve our post-sale operating model: identifying gaps, unlocking efficiencies, and standing up new capabilities where needed to support scale, margin, and revenue protection. Embed a culture of ownership and high performance. Scorecards, QA, progression paths,all driven by you. Be a go-to for lifecycle ops. You'll represent this function in forums across Commercial, Sales, Product, and Exec. What you'll bring 7-10 years in operational leadership across CX, RevOps, lifecycle or collections. You've managed UK and offshore teams, including BPOs. A track record of transformation. You've scaled or turned around teams, processes, or full functions. Data confidence. You're fluent in SQL, Sheets, and Looker and use them to drive performance, not just measure it. Commercial edge. You've worked with revenue levers like churn, recovery, or payment compliance and you've moved the dial. Systems thinking. You get scalable design, love automation, and ask: "Can this run without us?" People-first leadership. You're hands-on, build trust fast, and know how to bring clarity in chaos. Grit and pace. You're comfortable in the messy middle where decisions are fast, problems are complex, and the path isn't always clear. Why this role, why now? We're not here to maintain the status quo. We're building a smarter, faster, more resilient platform and the way we operate has to keep up. If you're looking for a role where your work genuinely moves the needle and where there's real headroom to shape what comes next - you've just found it. About us We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
Amazon
Senior Applied Scientist, Advertising
Amazon
Job ID: Services LLC Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. Our Forecasting Products team builds end-to-end solutions for publishers, advertisers and Amazon DSP. This includes data pipelines, machine learning models, large scale data structures and indexes, advertiser recommendations (bids, products) and data visualizations. We match supply (human eyeballs) and demand (advertisers interests) in thousands of audience targeting dimensions, and recommend optimal prices. As a Senior Applied Scientist on this team, you will: - Be the technical leader in Machine Learning; lead efforts within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Recruit Applied Scientists to the team and provide mentorship. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video BASIC QUALIFICATIONS - PhD, or Master's degree and 6+ years of applied research experience - 3+ years of building machine learning models for business application experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning PREFERRED QUALIFICATIONS - Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc. - Experience with large scale distributed systems such as Hadoop, Spark etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 02, 2025
Full time
Job ID: Services LLC Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. Our Forecasting Products team builds end-to-end solutions for publishers, advertisers and Amazon DSP. This includes data pipelines, machine learning models, large scale data structures and indexes, advertiser recommendations (bids, products) and data visualizations. We match supply (human eyeballs) and demand (advertisers interests) in thousands of audience targeting dimensions, and recommend optimal prices. As a Senior Applied Scientist on this team, you will: - Be the technical leader in Machine Learning; lead efforts within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Recruit Applied Scientists to the team and provide mentorship. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video BASIC QUALIFICATIONS - PhD, or Master's degree and 6+ years of applied research experience - 3+ years of building machine learning models for business application experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning PREFERRED QUALIFICATIONS - Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc. - Experience with large scale distributed systems such as Hadoop, Spark etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Director Risk Business Partner, Functions
Visa Inc.
Director Risk Business Partner, Functions Developing partnerships with First Line of Defence to identify, mitigate, monitor, and report on risks impacting their business Lead a high performing team of Risk Partners to deliver deep insights into the risks across the business functions. Actively monitor and report on business and function risk profiles, highlighting risks that warrant most attention, including providing executive risk reporting to Senior Management Providing advice, guidance, and challenge to the functions on improvements on their control environments. You will be expected to collaborate deeply with the business teams to deliver outcomes. Collaborate and lead with the Europe Head of Enterprise and Operational Risk and Resilience on the delivery of the risk management framework requirements, acting as the connective tissue across the business. Driving and embedding risk culture throughout the business and function organisations to further evolve business and function risk oversight at Visa Working closely with Visa Risk Centres of Excellence (CoE) to design and implement appropriate Risk programs commensurate with risk profile and Visa Risk Appetite e.g. Technology Risk, Third Party Risk, Substantive Compliance Area Monitoring and Testing, Data Privacy Oversight, Model Risk, Risk and Control Self-Assessment etc. Monitor risk profile of First Line (Product or Business Unit Leader) area of responsibility and drive reporting to applicable governance committees through the establishment, maintenance and monitoring of Key Risk Indicators (KRIs) to assist management in the early identification of risks and trends Ensure appropriate alignment with other Policies, Frameworks, Processes and Procedures Working seamlessly with a wide group of internal customers in a way that engenders mutual respect and consideration for the other party's point of view Ensure appropriate escalation and decision making of business decisions where there is disparity of views across Visa Functions and the Product and Business Unit, including the detail of risks, control effectiveness, issues completion, and risk event clarity. Provide guidance to initiative owner, by bringing key Visa risk, strategic, payment, and technical expertise to the functions. Provide necessary challenge to and/or modifications to constructs if they create incremental risk to Visa. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Advanced knowledge, skill and understanding in applying risk management practices specifically as it relates risk taxonomies, risk appetite, risk assessment, scoring, mitigation, acceptance An understanding of the payments industry and financial services, payment products and services, and of wider economic / competitive landscape Excellent interpersonal, presentation, communication, and facilitation skills, plus ability to work independently and effectively in a continually changing environment Clear thinker with strong technical and data analysis skills and problem-solving skills Proven ability to develop strong relationships and work with all organisational levels Experience in identifying, assessing, managing, and reporting risks Understanding of controls and control effectiveness Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Aug 02, 2025
Full time
Director Risk Business Partner, Functions Developing partnerships with First Line of Defence to identify, mitigate, monitor, and report on risks impacting their business Lead a high performing team of Risk Partners to deliver deep insights into the risks across the business functions. Actively monitor and report on business and function risk profiles, highlighting risks that warrant most attention, including providing executive risk reporting to Senior Management Providing advice, guidance, and challenge to the functions on improvements on their control environments. You will be expected to collaborate deeply with the business teams to deliver outcomes. Collaborate and lead with the Europe Head of Enterprise and Operational Risk and Resilience on the delivery of the risk management framework requirements, acting as the connective tissue across the business. Driving and embedding risk culture throughout the business and function organisations to further evolve business and function risk oversight at Visa Working closely with Visa Risk Centres of Excellence (CoE) to design and implement appropriate Risk programs commensurate with risk profile and Visa Risk Appetite e.g. Technology Risk, Third Party Risk, Substantive Compliance Area Monitoring and Testing, Data Privacy Oversight, Model Risk, Risk and Control Self-Assessment etc. Monitor risk profile of First Line (Product or Business Unit Leader) area of responsibility and drive reporting to applicable governance committees through the establishment, maintenance and monitoring of Key Risk Indicators (KRIs) to assist management in the early identification of risks and trends Ensure appropriate alignment with other Policies, Frameworks, Processes and Procedures Working seamlessly with a wide group of internal customers in a way that engenders mutual respect and consideration for the other party's point of view Ensure appropriate escalation and decision making of business decisions where there is disparity of views across Visa Functions and the Product and Business Unit, including the detail of risks, control effectiveness, issues completion, and risk event clarity. Provide guidance to initiative owner, by bringing key Visa risk, strategic, payment, and technical expertise to the functions. Provide necessary challenge to and/or modifications to constructs if they create incremental risk to Visa. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Advanced knowledge, skill and understanding in applying risk management practices specifically as it relates risk taxonomies, risk appetite, risk assessment, scoring, mitigation, acceptance An understanding of the payments industry and financial services, payment products and services, and of wider economic / competitive landscape Excellent interpersonal, presentation, communication, and facilitation skills, plus ability to work independently and effectively in a continually changing environment Clear thinker with strong technical and data analysis skills and problem-solving skills Proven ability to develop strong relationships and work with all organisational levels Experience in identifying, assessing, managing, and reporting risks Understanding of controls and control effectiveness Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
MasterCard
Director, Open Banking Product Management
MasterCard
Director, Open Banking Product Management page is loaded Director, Open Banking Product Management Apply locations London, England (Angel Lane) time type Full time posted on Posted Yesterday job requisition id R-251782 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Banking Product ManagementJob Description - Director, Open Banking Product Management OVERVIEW The Global Open Banking and API team is responsible for developing and building the future of open banking and a developer-first approach that propels innovation with fintech and other partners, in support of realizing Mastercard's multi-rail potential. The Director, Open Banking Product Management will be responsible for supporting the development and refinement of our commercialization and strategic efforts to help increase market share and revenue by creating a sustained competitive advantage. • Do you enjoy working on complex business problems? • Are you adept at communicating complex ideas effectively? • Have you ever successfully influenced others on your strategic point of view? • Are you motivated by a dynamic, changing business environment and its opportunities and challenges? ROLE The Director will have a proven track record of working effectively in a team to drive to successful outcomes, exceptional analytical and quantitative problem-solving skills, and strong written and verbal communication skills. More specifically, the candidate will work to: • Drive high-impact strategic initiatives for Open Banking, from conceptualization and problem structuring through to delivering actionable recommendations based on rigorous analysis and research. • Develop and articulate compelling strategic narratives, crafting impactful presentations and memos to inform and influence senior executives across Mastercard. • Proactively identify and analyze critical industry shifts and competitive dynamics, translating insights into strategic implications and opportunities for Mastercard's Open Banking division. • Partner with and advise product owners across the business, guiding strategic insight generation, robust business case development, and the identification of new growth avenues to accelerate their objectives. • Originate and champion innovative growth strategies for Open Banking, leveraging deep market understanding and competitive intelligence to define new pathways for expansion. • Provide strategic oversight for key operational functions, including quarterly business reviews, KPI framework development, planning processes, and proactive risk management. • Mentor and develop junior team members, fostering a culture of high performance, strategic thinking, and continuous learning within the team. ALL ABOUT YOU • Bachelor's degree required, MBA and/or advanced degree from a top-tier program preferred • Knowledge of payments and/or financial services industry required • 7+ years of total work experience including 4+ years of strategy consulting experience at a leading consulting firm and/or internal strategy units, including at least one year of project leadership • Exemplary analytical and problem-solving skills and business acumen; seasoned in identifying the most critical aspects of a problem and handling ambiguity • Demonstrated ability to lead company-wide, complex projects from start to finish, effectively driving forward project plans and leveraging stakeholder management and influencing skills • Experience managing a team, and influencing teammates towards an objective • Exceptional verbal and written communication skills, with the ability to develop high-quality presentations and memos independently • Ability to structure ambiguous problems, break down complex asks into tangible steps • Ability to work effectively with people at all levels in an organization • Experience working on a cross-functional team/project to come up with the best solution • Be a good collaborator and listener, influencer and able to navigate a matrixed organization and /reporting structure. Be able to navigate ambiguity with ease. • Strong aptitude for modelling and applying quantitative analytical approaches Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Aug 01, 2025
Full time
Director, Open Banking Product Management page is loaded Director, Open Banking Product Management Apply locations London, England (Angel Lane) time type Full time posted on Posted Yesterday job requisition id R-251782 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Banking Product ManagementJob Description - Director, Open Banking Product Management OVERVIEW The Global Open Banking and API team is responsible for developing and building the future of open banking and a developer-first approach that propels innovation with fintech and other partners, in support of realizing Mastercard's multi-rail potential. The Director, Open Banking Product Management will be responsible for supporting the development and refinement of our commercialization and strategic efforts to help increase market share and revenue by creating a sustained competitive advantage. • Do you enjoy working on complex business problems? • Are you adept at communicating complex ideas effectively? • Have you ever successfully influenced others on your strategic point of view? • Are you motivated by a dynamic, changing business environment and its opportunities and challenges? ROLE The Director will have a proven track record of working effectively in a team to drive to successful outcomes, exceptional analytical and quantitative problem-solving skills, and strong written and verbal communication skills. More specifically, the candidate will work to: • Drive high-impact strategic initiatives for Open Banking, from conceptualization and problem structuring through to delivering actionable recommendations based on rigorous analysis and research. • Develop and articulate compelling strategic narratives, crafting impactful presentations and memos to inform and influence senior executives across Mastercard. • Proactively identify and analyze critical industry shifts and competitive dynamics, translating insights into strategic implications and opportunities for Mastercard's Open Banking division. • Partner with and advise product owners across the business, guiding strategic insight generation, robust business case development, and the identification of new growth avenues to accelerate their objectives. • Originate and champion innovative growth strategies for Open Banking, leveraging deep market understanding and competitive intelligence to define new pathways for expansion. • Provide strategic oversight for key operational functions, including quarterly business reviews, KPI framework development, planning processes, and proactive risk management. • Mentor and develop junior team members, fostering a culture of high performance, strategic thinking, and continuous learning within the team. ALL ABOUT YOU • Bachelor's degree required, MBA and/or advanced degree from a top-tier program preferred • Knowledge of payments and/or financial services industry required • 7+ years of total work experience including 4+ years of strategy consulting experience at a leading consulting firm and/or internal strategy units, including at least one year of project leadership • Exemplary analytical and problem-solving skills and business acumen; seasoned in identifying the most critical aspects of a problem and handling ambiguity • Demonstrated ability to lead company-wide, complex projects from start to finish, effectively driving forward project plans and leveraging stakeholder management and influencing skills • Experience managing a team, and influencing teammates towards an objective • Exceptional verbal and written communication skills, with the ability to develop high-quality presentations and memos independently • Ability to structure ambiguous problems, break down complex asks into tangible steps • Ability to work effectively with people at all levels in an organization • Experience working on a cross-functional team/project to come up with the best solution • Be a good collaborator and listener, influencer and able to navigate a matrixed organization and /reporting structure. Be able to navigate ambiguity with ease. • Strong aptitude for modelling and applying quantitative analytical approaches Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Analyst, Network fees Management Finance London
Checkout Ltd
Analyst, Network fees Management page is loaded Analyst, Network fees Management Apply locations London time type Full time posted on Posted Yesterday job requisition id R7760 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description is actively seeking an ambitious Analyst to join our growing Network Fees Management team in London. The successful candidate will be working on managing and optimising network fees and will have the opportunity to work with Product, Finance and Commercial teams to design and implement the Network Fees Management strategy. The ideal candidate will be a proactive, data driven and analytical individual with high attention to detail. They will also have a strong understanding of payment networks and the ability to work cross- functionally with internal teams What you will be doing: Contribute to the strategy for network fees in alignment with business objectives. Help build and implement comprehensive frameworks and processes for Network Fees management. Assist in the development of an internal toolkit that enables teams to self-serve and improve efficiency across the organisation. Act as a point of contact for the Commercial team, providing support for merchant queries and participating in Quarterly Business Reviews (QBRs) to address network fee-related concerns and insights. Assist in training and enablement initiatives to educate internal teams on network fee updates and changes ensuring a smooth implementation of new fees. Contribute to the development and implementation of process improvements to automate and streamline network fee management tasks. Participate in Network Fee related projects, helping to design solutions while ensuring alignment with Commercial and Product. What we're looking for Educated to degree level in a mathematical/scientific discipline Good analytical and research skills Data-driven with high attention to detail Proactive, keen to take ownership and delivery focused Experience with SQL or similar data tool is a plus Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram Similar Jobs (2) Senior Analyst, Network Fees Management locations London time type Full time posted on Posted Yesterday Associate, Network Fees Management locations London time type Full time posted on Posted 2 Days Ago
Jul 31, 2025
Full time
Analyst, Network fees Management page is loaded Analyst, Network fees Management Apply locations London time type Full time posted on Posted Yesterday job requisition id R7760 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description is actively seeking an ambitious Analyst to join our growing Network Fees Management team in London. The successful candidate will be working on managing and optimising network fees and will have the opportunity to work with Product, Finance and Commercial teams to design and implement the Network Fees Management strategy. The ideal candidate will be a proactive, data driven and analytical individual with high attention to detail. They will also have a strong understanding of payment networks and the ability to work cross- functionally with internal teams What you will be doing: Contribute to the strategy for network fees in alignment with business objectives. Help build and implement comprehensive frameworks and processes for Network Fees management. Assist in the development of an internal toolkit that enables teams to self-serve and improve efficiency across the organisation. Act as a point of contact for the Commercial team, providing support for merchant queries and participating in Quarterly Business Reviews (QBRs) to address network fee-related concerns and insights. Assist in training and enablement initiatives to educate internal teams on network fee updates and changes ensuring a smooth implementation of new fees. Contribute to the development and implementation of process improvements to automate and streamline network fee management tasks. Participate in Network Fee related projects, helping to design solutions while ensuring alignment with Commercial and Product. What we're looking for Educated to degree level in a mathematical/scientific discipline Good analytical and research skills Data-driven with high attention to detail Proactive, keen to take ownership and delivery focused Experience with SQL or similar data tool is a plus Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram Similar Jobs (2) Senior Analyst, Network Fees Management locations London time type Full time posted on Posted Yesterday Associate, Network Fees Management locations London time type Full time posted on Posted 2 Days Ago
Senior Product Marketing Manager, Payments
Sage City
Full details of the job. Job Title Job Title Senior Product Marketing Manager, Payments Job Description Job Description At Sage, we're on a mission to radically simplify how small businesses manage their money, starting with how they get paid. We're looking for a Senior Product Marketing Manager to lead marketing for our Payments solutions in the Small Business segment. Reporting to the Head of Product Marketing for Small Business, this role is perfect for someone who's passionate about small business, wants to disrupt the status quo with bold thinking and deep customer empathy. What You'll Do As the small business PMM focussed on payments and in life product growth, you'll own the go-to-market strategy for our payments and expenses workflows, ensuring we meet the evolving needs of small business owners around cash flow, invoicing, and getting paid faster. You'll uncover insights through customer and market research, and use those insights to craft compelling positioning, messaging, and launch strategies. You'll collaborate closely with Product, GTM, and Commercial teams to bring new payment features to market and drive adoption within our accounting products. From developing value propositions that clearly articulate our differentiators to influencing product roadmaps that help our teams win, you'll be the voice of the customer and the market inside Sage. Location - Hybrid, 3 days per week out of our London or Newcastle office. Key Responsibilities Key Responsibilities What you'll do? •Lead research to understand how small businesses manage payments and identify market opportunities. •Develop differentiated messaging and positioning for our payments offerings. •Drive launch planning and go-to-market strategies for new features, integrations, and regions. •Collaborate with cross-functional teams to align product strategy and marketing execution. •Build and maintain a portfolio of enablement and thought leadership content. •Drive our product led growth strategy to accelerate adoption, usage, and engagement among SMBs. What We're Looking For: •Experience in Product Marketing, ideally in fintech, B2B SaaS, or payments. •Strong grasp of the payments ecosystem invoicing, processing, reconciliation, or cash flow solutions. •A strategic thinker who's customer-obsessed and passionate about elevating the small business experience. •Proven track record in go-to-market execution, competitive positioning, and influencing cross-functional teams. •Excellent communicator with strong stakeholder management skills and a bias for action. •Curious, adaptable, and excited by the challenge of building and scaling products in a fast-paced environment. Your benefits (Only Applicable for UK Based Roles) Benefits video - •Comprehensive health, dental and vision coverage •Work away scheme for up to 10 weeks a year •On-going training and professional development •Paid 5 days yearly to volunteer through our Sage Foundation •Flexible work patterns and hybrid working Why Join Us? This is more than a marketing role-it's an opportunity to shape the future of small business payments. If you're looking to challenge convention, move quickly, and help millions of entrepreneurs thrive, we'd love to hear from you. Function Function Product Delivery Country Country United Kingdom Office Location Office Location London;Newcastle Work Place type Work Place type Hybrid Advert Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
Jul 31, 2025
Full time
Full details of the job. Job Title Job Title Senior Product Marketing Manager, Payments Job Description Job Description At Sage, we're on a mission to radically simplify how small businesses manage their money, starting with how they get paid. We're looking for a Senior Product Marketing Manager to lead marketing for our Payments solutions in the Small Business segment. Reporting to the Head of Product Marketing for Small Business, this role is perfect for someone who's passionate about small business, wants to disrupt the status quo with bold thinking and deep customer empathy. What You'll Do As the small business PMM focussed on payments and in life product growth, you'll own the go-to-market strategy for our payments and expenses workflows, ensuring we meet the evolving needs of small business owners around cash flow, invoicing, and getting paid faster. You'll uncover insights through customer and market research, and use those insights to craft compelling positioning, messaging, and launch strategies. You'll collaborate closely with Product, GTM, and Commercial teams to bring new payment features to market and drive adoption within our accounting products. From developing value propositions that clearly articulate our differentiators to influencing product roadmaps that help our teams win, you'll be the voice of the customer and the market inside Sage. Location - Hybrid, 3 days per week out of our London or Newcastle office. Key Responsibilities Key Responsibilities What you'll do? •Lead research to understand how small businesses manage payments and identify market opportunities. •Develop differentiated messaging and positioning for our payments offerings. •Drive launch planning and go-to-market strategies for new features, integrations, and regions. •Collaborate with cross-functional teams to align product strategy and marketing execution. •Build and maintain a portfolio of enablement and thought leadership content. •Drive our product led growth strategy to accelerate adoption, usage, and engagement among SMBs. What We're Looking For: •Experience in Product Marketing, ideally in fintech, B2B SaaS, or payments. •Strong grasp of the payments ecosystem invoicing, processing, reconciliation, or cash flow solutions. •A strategic thinker who's customer-obsessed and passionate about elevating the small business experience. •Proven track record in go-to-market execution, competitive positioning, and influencing cross-functional teams. •Excellent communicator with strong stakeholder management skills and a bias for action. •Curious, adaptable, and excited by the challenge of building and scaling products in a fast-paced environment. Your benefits (Only Applicable for UK Based Roles) Benefits video - •Comprehensive health, dental and vision coverage •Work away scheme for up to 10 weeks a year •On-going training and professional development •Paid 5 days yearly to volunteer through our Sage Foundation •Flexible work patterns and hybrid working Why Join Us? This is more than a marketing role-it's an opportunity to shape the future of small business payments. If you're looking to challenge convention, move quickly, and help millions of entrepreneurs thrive, we'd love to hear from you. Function Function Product Delivery Country Country United Kingdom Office Location Office Location London;Newcastle Work Place type Work Place type Hybrid Advert Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
IT Senior Risk Manager
Just Group plc
We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role As the IT Senior Risk Manager you will support the Director of Enterprise Risk, the Chief Risk Officer, the Chief Digital Information Officer, and other Executives and senior management in developing and maintaining an appropriate and resilient technology and data risk management framework. You will also provide independent and proactive advice and challenge to 1st Line identification, measurement, management, monitoring, and reporting of the Group's technology risks, including in large change and transformation initiatives. Responsibilities You will support the Director of Enterprise Risk in developing, educating and embedding risk management practices and culture within Just that support our risk appetite and strategic goals. You will act as senior risk partner to the Just Delivery organisation, including Technology and/ or Data and/ or Architecture and the attendance and support of Senior Management Team meetings and associated risk reporting for those parts of the business and associated Group entities. You will provide trusted advice to key stakeholders, including the Executive and senior management and across 1st and 2nd Line colleagues, on the steps that should be taken to maintain technology, data and information security risks managed at a level that is consistent with the Group's risk appetite and in line with legal and regulatory requirements. You will support the delivery of the Group's Internal Model for Operational Risk through the development and maintenance of technology, data, and information security risk scenarios with risk owners and other key stakeholders. You will be responsible for establishing an environment of trust and open communication which will establish a cohesive spirit across 1st and 2nd Line colleagues. You will oversee the adequacy of technology related risk mitigation for new and existing business activity, including large change and transformation initiatives. You will develop proficiency in the use of the Group's risk management systems and tools and in supporting the Just Delivery organisation in the identification, assessment and reporting of risks at departmental level. You will take responsibility for ensuring you comply with the company's procedures, policies, guidelines and reporting requirements as well as any relevant regulatory and statutory requirements. You will provide guidance and support to other team members on IT risk management best practices. You will stay up-to-date with the latest developments and trends in IT risk management. Skills & Experience Externally recognised relevant professional/ industry certification and membership (e.g. CISSP, CISM, CISA, BCI, ACII) is essential Must have relevant experience in technology, data, and information security risk management, with a focus on change management, application development, Cloud and Artificial Intelligence, with proven track record especially within a regulated industry sector. Experience in experience of working with digital and automated process environments, including payments processing, is preferred. Experience in the 2nd Line of defence is preferred, including in running reporting frameworks and understanding and meeting the risk management requirements of Executives, Risk Committees and Boards. Significant breadth of experience and knowledge of Life and Pensions or broader Financial Services Excellent understanding of relevant legislation, standards and frameworks with regard to technology, data and information security risks and related control environment. Excellent technical knowledge of hybrid network environments, specifically considering Information Security, ICT and Cloud risks. Good understanding of current Application Development standards, including Artificial Intelligence/ Robotic Process Automation technologies and the associated risks. Exemplary relationship management skills and knowledge. Excellent communication, including presentation, and report writing. Strong understanding of risk management practices and their application. Ability to identify emerging risks and to drive understanding and management. Good understanding of regulatory context for operation of risk management, including FCA (Financial Conduct Authority) handbook and Solvency 2 Directive requirements relating to technology, data and information security risks. Strong delivery focus and organisational/ project management skills to coordinate and deliver plans to agreed timescales. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive culture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our Net Zero targets . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Jul 31, 2025
Full time
We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role As the IT Senior Risk Manager you will support the Director of Enterprise Risk, the Chief Risk Officer, the Chief Digital Information Officer, and other Executives and senior management in developing and maintaining an appropriate and resilient technology and data risk management framework. You will also provide independent and proactive advice and challenge to 1st Line identification, measurement, management, monitoring, and reporting of the Group's technology risks, including in large change and transformation initiatives. Responsibilities You will support the Director of Enterprise Risk in developing, educating and embedding risk management practices and culture within Just that support our risk appetite and strategic goals. You will act as senior risk partner to the Just Delivery organisation, including Technology and/ or Data and/ or Architecture and the attendance and support of Senior Management Team meetings and associated risk reporting for those parts of the business and associated Group entities. You will provide trusted advice to key stakeholders, including the Executive and senior management and across 1st and 2nd Line colleagues, on the steps that should be taken to maintain technology, data and information security risks managed at a level that is consistent with the Group's risk appetite and in line with legal and regulatory requirements. You will support the delivery of the Group's Internal Model for Operational Risk through the development and maintenance of technology, data, and information security risk scenarios with risk owners and other key stakeholders. You will be responsible for establishing an environment of trust and open communication which will establish a cohesive spirit across 1st and 2nd Line colleagues. You will oversee the adequacy of technology related risk mitigation for new and existing business activity, including large change and transformation initiatives. You will develop proficiency in the use of the Group's risk management systems and tools and in supporting the Just Delivery organisation in the identification, assessment and reporting of risks at departmental level. You will take responsibility for ensuring you comply with the company's procedures, policies, guidelines and reporting requirements as well as any relevant regulatory and statutory requirements. You will provide guidance and support to other team members on IT risk management best practices. You will stay up-to-date with the latest developments and trends in IT risk management. Skills & Experience Externally recognised relevant professional/ industry certification and membership (e.g. CISSP, CISM, CISA, BCI, ACII) is essential Must have relevant experience in technology, data, and information security risk management, with a focus on change management, application development, Cloud and Artificial Intelligence, with proven track record especially within a regulated industry sector. Experience in experience of working with digital and automated process environments, including payments processing, is preferred. Experience in the 2nd Line of defence is preferred, including in running reporting frameworks and understanding and meeting the risk management requirements of Executives, Risk Committees and Boards. Significant breadth of experience and knowledge of Life and Pensions or broader Financial Services Excellent understanding of relevant legislation, standards and frameworks with regard to technology, data and information security risks and related control environment. Excellent technical knowledge of hybrid network environments, specifically considering Information Security, ICT and Cloud risks. Good understanding of current Application Development standards, including Artificial Intelligence/ Robotic Process Automation technologies and the associated risks. Exemplary relationship management skills and knowledge. Excellent communication, including presentation, and report writing. Strong understanding of risk management practices and their application. Ability to identify emerging risks and to drive understanding and management. Good understanding of regulatory context for operation of risk management, including FCA (Financial Conduct Authority) handbook and Solvency 2 Directive requirements relating to technology, data and information security risks. Strong delivery focus and organisational/ project management skills to coordinate and deliver plans to agreed timescales. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive culture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our Net Zero targets . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Senior Product Manager, Cards
Second Renaissance
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly , though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Jul 31, 2025
Full time
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly , though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Customer Success Manager
Nala
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About Us NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025. We operate two core products: NALA , our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia. Rafiki , our B2B payments infrastructure, is powering global payments. Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp - operators who've scaled world-class products. We act with urgency, think deeply, and put our customers first always. At NALA, this isn't just a job. It's ownership, impact, and the chance to change global payments forever. Join us in building Payments for the Next Billion ( text=When I started building NALA,are more urgent than ever.). Your Mission As a Customer Success Manager at Rafiki (by NALA), you will play a pivotal role in helping our clients harness Africa's leading cross-border payments API to streamline financial processes, optimise FX capabilities, and drive revenue growth. By providing exceptional support and expert guidance, you will ensure customers unlock the full potential of our solutions, contributing to their success and Rafiki's mission to transform global financial operations. Requirements Your Responsibilities in this Role Support onboarding for new clients, ensuring efficient platform setup and delivering comprehensive training sessions to ensure clients are well-equipped to use our product effectively. Serve as the primary point of contact for client inquiries, swiftly addressing and resolving issues to ensure a smooth customer experience and maintain a high level of satisfaction. Monitor key client health metrics and proactively identify potential risks to retention. Implement strategies to mitigate these risks, identify upsell opportunities, and ensure client success, driving revenue growth. Build and maintain strong relationships with key stakeholders within client organisations, ensuring alignment with their goals and fostering long-term partnerships to maximise the value of Rafiki's solutions. Collect and analyse client feedback to identify emerging trends and pain points. Advocate for client-driven product enhancements by collaborating with internal teams to drive continuous improvement in the platform. Monitor product usage and identify opportunities to increase client engagement with additional features, enhancing their operational efficiencies and ensuring they fully leverage Rafiki's platform. Provide tailored strategic insights and recommendations to clients, aligning Rafiki's services with their specific business goals to maximise outcomes and overall satisfaction. Support the Treasury team by facilitating client trades, providing real-time exchange rates, and advising clients on the best strategies for optimising cross-border transactions and managing FX costs. Must-have requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing role, ideally within the financial services, banking, or fintech industry. Customer-focused mindset with the ability to anticipate client needs and drive success through tailored solutions. Excellent communication skills, able to engage with stakeholders at all levels and explain complex concepts clearly. Strong problem-solving and analytical abilities, with a track record of identifying challenges and offering proactive solutions. Experience working with technical teams to integrate and optimise SaaS or API-based platforms. Detail-oriented, able to manage multiple client accounts and balance day-to-day support with strategic initiatives. Ability to identify upsell opportunities and drive client engagement with new features or services. Experience creating client-facing documentation or training resources, with the ability to explain complex topics to non-technical clients. Nice to have requirements Payments experience (cross-border payments, FX, or treasury) is a nice-to-have, but not essential. Experience working with financial data, exchange rates, or treasury management systems to help clients optimise transactions. Interview Process First Stage Interview with our Senior Talent Partner to assess experience and skill alignment for the role (30 minutes) Second Stage Interview with our Head of Sales to discuss your approach to driving customer retention and satisfaction (45 minute) Third Stage Interview with a team member to explore how you approach customer success and collaboration (30 minutes) Final Interview with our COO to discuss your vision for the role and cultural fit (30 minutes) Benefits UK / EU / Kenya: 27 Days Off Plus UK Bank Holidays : Take the time to decompress. Working at a startup is hard! Birthday Leave: Celebrate your special day with a bonus day off to take off in that month. Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period) Global Workspace : Get access to WeWork locations worldwide. Learning Budget : Fuel your growth with $1000 annually for learning and development. For people who come to our London office, we also have the below extra benefits: Sarabi : Themed snacks and Friday lunch focused on building great working relationships with the team. Monthly Socials : Join fun social events every month for great times. Free Coffee : Enjoy barista-style coffee at your fingertips. Kenya 23 Days Off Plus Kenyan Bank Holidays: Take the time to decompress. Working at a startup is hard! Private Medical: Coverage for you and your dependents (optionally) from day one! Birthday Leave: Celebrate your special day with a bonus day off to take off in that month Learning Budget: Fuel your growth with $1000 annually for learning and development. Free Lunch : Every day - that's it! Monthly Birthday Party: Join fun social events every month to celebrate achievements, milestones and birthdays across the month Ready to make an impact? If you're passionate about customer success, have a proven track record in the financial services industry, and are excited to help clients optimise their cross-border payments and financial processes, we want to hear from you. Apply now to join Rafiki and help shape the future of global payments!
Jul 31, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About Us NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025. We operate two core products: NALA , our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia. Rafiki , our B2B payments infrastructure, is powering global payments. Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp - operators who've scaled world-class products. We act with urgency, think deeply, and put our customers first always. At NALA, this isn't just a job. It's ownership, impact, and the chance to change global payments forever. Join us in building Payments for the Next Billion ( text=When I started building NALA,are more urgent than ever.). Your Mission As a Customer Success Manager at Rafiki (by NALA), you will play a pivotal role in helping our clients harness Africa's leading cross-border payments API to streamline financial processes, optimise FX capabilities, and drive revenue growth. By providing exceptional support and expert guidance, you will ensure customers unlock the full potential of our solutions, contributing to their success and Rafiki's mission to transform global financial operations. Requirements Your Responsibilities in this Role Support onboarding for new clients, ensuring efficient platform setup and delivering comprehensive training sessions to ensure clients are well-equipped to use our product effectively. Serve as the primary point of contact for client inquiries, swiftly addressing and resolving issues to ensure a smooth customer experience and maintain a high level of satisfaction. Monitor key client health metrics and proactively identify potential risks to retention. Implement strategies to mitigate these risks, identify upsell opportunities, and ensure client success, driving revenue growth. Build and maintain strong relationships with key stakeholders within client organisations, ensuring alignment with their goals and fostering long-term partnerships to maximise the value of Rafiki's solutions. Collect and analyse client feedback to identify emerging trends and pain points. Advocate for client-driven product enhancements by collaborating with internal teams to drive continuous improvement in the platform. Monitor product usage and identify opportunities to increase client engagement with additional features, enhancing their operational efficiencies and ensuring they fully leverage Rafiki's platform. Provide tailored strategic insights and recommendations to clients, aligning Rafiki's services with their specific business goals to maximise outcomes and overall satisfaction. Support the Treasury team by facilitating client trades, providing real-time exchange rates, and advising clients on the best strategies for optimising cross-border transactions and managing FX costs. Must-have requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing role, ideally within the financial services, banking, or fintech industry. Customer-focused mindset with the ability to anticipate client needs and drive success through tailored solutions. Excellent communication skills, able to engage with stakeholders at all levels and explain complex concepts clearly. Strong problem-solving and analytical abilities, with a track record of identifying challenges and offering proactive solutions. Experience working with technical teams to integrate and optimise SaaS or API-based platforms. Detail-oriented, able to manage multiple client accounts and balance day-to-day support with strategic initiatives. Ability to identify upsell opportunities and drive client engagement with new features or services. Experience creating client-facing documentation or training resources, with the ability to explain complex topics to non-technical clients. Nice to have requirements Payments experience (cross-border payments, FX, or treasury) is a nice-to-have, but not essential. Experience working with financial data, exchange rates, or treasury management systems to help clients optimise transactions. Interview Process First Stage Interview with our Senior Talent Partner to assess experience and skill alignment for the role (30 minutes) Second Stage Interview with our Head of Sales to discuss your approach to driving customer retention and satisfaction (45 minute) Third Stage Interview with a team member to explore how you approach customer success and collaboration (30 minutes) Final Interview with our COO to discuss your vision for the role and cultural fit (30 minutes) Benefits UK / EU / Kenya: 27 Days Off Plus UK Bank Holidays : Take the time to decompress. Working at a startup is hard! Birthday Leave: Celebrate your special day with a bonus day off to take off in that month. Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period) Global Workspace : Get access to WeWork locations worldwide. Learning Budget : Fuel your growth with $1000 annually for learning and development. For people who come to our London office, we also have the below extra benefits: Sarabi : Themed snacks and Friday lunch focused on building great working relationships with the team. Monthly Socials : Join fun social events every month for great times. Free Coffee : Enjoy barista-style coffee at your fingertips. Kenya 23 Days Off Plus Kenyan Bank Holidays: Take the time to decompress. Working at a startup is hard! Private Medical: Coverage for you and your dependents (optionally) from day one! Birthday Leave: Celebrate your special day with a bonus day off to take off in that month Learning Budget: Fuel your growth with $1000 annually for learning and development. Free Lunch : Every day - that's it! Monthly Birthday Party: Join fun social events every month to celebrate achievements, milestones and birthdays across the month Ready to make an impact? If you're passionate about customer success, have a proven track record in the financial services industry, and are excited to help clients optimise their cross-border payments and financial processes, we want to hear from you. Apply now to join Rafiki and help shape the future of global payments!
Operations & Commercial Director, Core Banking
Monzo
Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details
Jul 31, 2025
Full time
Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details
J.P. MORGAN-1
Prime Financial Services Product Controller - Associate
J.P. MORGAN-1
Are you ready to make a significant impact in the world of financial risk management? As an Associate in our Global Prime Financial Services Product Control team, you'll be at the forefront of a new Margin Trading Risk Controller team in London. This role offers a unique opportunity to shape the future of risk controlling, working with a diverse range of stakeholders and products. You'll be part of a team that values innovation, collaboration, and growth, providing you with the platform to advance your career in a challenging and rewarding environment. As a Prime Financial Services Product Controller - Associate in Margin Trading Risk Controller Team, you will play a crucial role in controlling the market risk of client exposures to JPM. You will collaborate with us to define operating models, build teams, and establish lasting partnerships. This position offers the opportunity to work across a wide range of products, including margin trading and derivatives, while engaging with stakeholders from various departments. Together, we will create a culture of trust and growth, ensuring all team members have the opportunity to learn and achieve their goals. Job responsibilities Produce and report daily Margin Trading Market Risk & P&L efficiently and accurately. Partner with business stakeholders to implement robust controls and strategic initiatives. Identify and implement continuous improvements to adapt processes to changing systems and control requirements. Foster an inclusive and equitable working environment that encourages learning and growth. Collaborate with Front Office, Market Risk Coverage, Technology, and Operations teams. Define and establish operating models for new risk controlling areas. Build and lead a team focused on risk management excellence. Ensure effective collateral management and risk mitigation strategies. Drive innovation in risk control processes and methodologies. Develop strong working relationships across departments. Take ownership of processes and improvements with a proactive approach. Required qualifications, capabilities, and skills Experience in Product Control, Financial Control, Accounting, or related areas. Solid understanding of financial products and market risk. Strong analytical skills and attention to detail with a control focus. Excellent communication skills and ability to build strong relationships. Independent and motivated self-starter with process ownership. Bachelor's degree in Accounting, Finance, Business, or related field. Ability to challenge the status quo and address root causes of issues. Preferred qualifications, capabilities, and skills Experience in margin trading and derivatives risk management. Proven track record in implementing strategic initiatives. Familiarity with JPM's range of financial products. Ability to lead and develop high-performing teams. Experience in stakeholder management and collaboration. Knowledge of collateral management strategies. Innovative mindset with a focus on continuous improvement. J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 30, 2025
Full time
Are you ready to make a significant impact in the world of financial risk management? As an Associate in our Global Prime Financial Services Product Control team, you'll be at the forefront of a new Margin Trading Risk Controller team in London. This role offers a unique opportunity to shape the future of risk controlling, working with a diverse range of stakeholders and products. You'll be part of a team that values innovation, collaboration, and growth, providing you with the platform to advance your career in a challenging and rewarding environment. As a Prime Financial Services Product Controller - Associate in Margin Trading Risk Controller Team, you will play a crucial role in controlling the market risk of client exposures to JPM. You will collaborate with us to define operating models, build teams, and establish lasting partnerships. This position offers the opportunity to work across a wide range of products, including margin trading and derivatives, while engaging with stakeholders from various departments. Together, we will create a culture of trust and growth, ensuring all team members have the opportunity to learn and achieve their goals. Job responsibilities Produce and report daily Margin Trading Market Risk & P&L efficiently and accurately. Partner with business stakeholders to implement robust controls and strategic initiatives. Identify and implement continuous improvements to adapt processes to changing systems and control requirements. Foster an inclusive and equitable working environment that encourages learning and growth. Collaborate with Front Office, Market Risk Coverage, Technology, and Operations teams. Define and establish operating models for new risk controlling areas. Build and lead a team focused on risk management excellence. Ensure effective collateral management and risk mitigation strategies. Drive innovation in risk control processes and methodologies. Develop strong working relationships across departments. Take ownership of processes and improvements with a proactive approach. Required qualifications, capabilities, and skills Experience in Product Control, Financial Control, Accounting, or related areas. Solid understanding of financial products and market risk. Strong analytical skills and attention to detail with a control focus. Excellent communication skills and ability to build strong relationships. Independent and motivated self-starter with process ownership. Bachelor's degree in Accounting, Finance, Business, or related field. Ability to challenge the status quo and address root causes of issues. Preferred qualifications, capabilities, and skills Experience in margin trading and derivatives risk management. Proven track record in implementing strategic initiatives. Familiarity with JPM's range of financial products. Ability to lead and develop high-performing teams. Experience in stakeholder management and collaboration. Knowledge of collateral management strategies. Innovative mindset with a focus on continuous improvement. J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Operations & Commercial Director, Core Banking New London
Monzo
Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details
Jul 30, 2025
Full time
Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details
Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, In ...
Lloyds Bank plc
Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage page is loaded Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage Apply locations London time type Full time posted on Posted 4 Days Ago time left to apply End Date: August 8, 2025 (10 days left to apply) job requisition id 139713 End Date Thursday 07 August 2025 Salary Range £78,957 - £87,730 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 60% (or three days) in one of our office hubs mentioned above Institutional Coverage is an origination and coverage business operating across the UK and North America focused on serving the needs of institutional clients. The business leads with a sector and relationship focus, whilst maintaining UK regional delivery through hubs in London and Edinburgh. An exciting opportunity has arisen for an Associate Director to join our Specialist Finance team. This role sits within the wider coverage segment of Global Banks, Specialist Finance & Intermediaries, a fast paced and deal orientated segment of the bank - which is at the forefront of Lloyds' new growth strategy. You'll lead a portfolio of existing Specialist Lender clients, deepening our existing product offering and relationships with these key growth names. In addition to current clients, you will have the opportunity to build your own relationships with new prospect clients in the continually growing sector, ultimately driving increased income opportunities to support our revenue growth ambitions. Our team manages relationships across the 4 key specialist lenders segments - Specialist Mortgage Lenders, Specialist SME Lenders, Specialist Consumer Lenders and Debt Purchasers. All 4 client segments play a differing and important part in our strategy of Helping Britain Prosper. The role will require close collaboration with senior partners and business owners in key product areas - most specifically Securitisation, Lending / SDF, Invoice Finance, Swaps, Payments & ESG. Therefore, a collaborative nature and intrinsic interest to learn more about these areas will be a meaningful attribute for any prospective candidate. Given the varied nature of clients across the portfolio, you'll need to be a motivated self-starter with the desire to quickly understand your new role and clients. Whilst also working collaboratively with product partners and credit, to help deliver on our strategic plan across the client base. This is a fantastic opportunity for a driven and hardworking colleague to join a fast growing, and diverse client facing team. Key skills Client Relationship Management - Lead your own portfolio of clients and originate new client relationships for the bank. Ultimately supporting the overall Specialist Finance portfolio strategy to optimise income generation and business objectives, in particular balancing income and risk. Building the business - Create/develop and originate business leads to maximise opportunities and growth for the Group. Regulatory - Understand the regulatory framework/requirements within which the business operates (FCA and wider regulatory framework including EU and international, as well as Legal framework). Market Knowledge - Awareness of wider business, economic, political and market environment (domestic and international) in LBG and wider financial services industry. Stakeholder Management - Promote the team franchise with internal and external partners, collaborating closely with product and credit to maximise impact and opportunities. Product Knowledge - Knowledge of the key product suite that Lloyds can offer both from Lloyds Bank and Lloyds Bank Corporate Markets, relevant for our client base. It is important to have experience of Financial & Capital Markets (particularly Securitisation), Structured Lending and Transaction Banking products. Teamwork & Influence - Strong teamwork skills, willing and able to take the broader view for the benefit of CIB and the wider franchise, using influence to achieve efficient outcomes for the team and our clients. Communication & Cultural Awareness - Ability to communicate effectively at all levels and across different audiences and cultural environments. Experience of communicating complex structures and to senior committees preferable. Risk Management - Ability to identify, assess, supervise, control, mitigate and articulate key risks for clients and within transaction structures. Experience of writing detailed credit papers is beneficial given the structures and clients within the portfolio. Continuous Improvement - Support the client interface on behalf of the Group to ensure operational improvement and that enquiries and issues are satisfactorily resolved. Financial analysis and controls - Ability to interpret financial information, identify key drivers of performance on both a quantitative and qualitative basis. Identify possible structural protections/requirements such as covenants that function as early warning indicators for deteriorating client performance. Business strategy and model - Awareness and application of sector strategy appropriate to the role. Understanding of the sector team strategy and its relevance to LBG. Develop talent - Help recruit, lead, empower, develop and appraise team members as needed to meet the needs of the business. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need . We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks As a certified colleague your details will be published on the FCA's Financial Services Register This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook The Person("P") performs the client-dealing FCA certification function for a firm if:(1)P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2)those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm. If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks . click apply for full job details
Jul 29, 2025
Full time
Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage page is loaded Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage Apply locations London time type Full time posted on Posted 4 Days Ago time left to apply End Date: August 8, 2025 (10 days left to apply) job requisition id 139713 End Date Thursday 07 August 2025 Salary Range £78,957 - £87,730 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 60% (or three days) in one of our office hubs mentioned above Institutional Coverage is an origination and coverage business operating across the UK and North America focused on serving the needs of institutional clients. The business leads with a sector and relationship focus, whilst maintaining UK regional delivery through hubs in London and Edinburgh. An exciting opportunity has arisen for an Associate Director to join our Specialist Finance team. This role sits within the wider coverage segment of Global Banks, Specialist Finance & Intermediaries, a fast paced and deal orientated segment of the bank - which is at the forefront of Lloyds' new growth strategy. You'll lead a portfolio of existing Specialist Lender clients, deepening our existing product offering and relationships with these key growth names. In addition to current clients, you will have the opportunity to build your own relationships with new prospect clients in the continually growing sector, ultimately driving increased income opportunities to support our revenue growth ambitions. Our team manages relationships across the 4 key specialist lenders segments - Specialist Mortgage Lenders, Specialist SME Lenders, Specialist Consumer Lenders and Debt Purchasers. All 4 client segments play a differing and important part in our strategy of Helping Britain Prosper. The role will require close collaboration with senior partners and business owners in key product areas - most specifically Securitisation, Lending / SDF, Invoice Finance, Swaps, Payments & ESG. Therefore, a collaborative nature and intrinsic interest to learn more about these areas will be a meaningful attribute for any prospective candidate. Given the varied nature of clients across the portfolio, you'll need to be a motivated self-starter with the desire to quickly understand your new role and clients. Whilst also working collaboratively with product partners and credit, to help deliver on our strategic plan across the client base. This is a fantastic opportunity for a driven and hardworking colleague to join a fast growing, and diverse client facing team. Key skills Client Relationship Management - Lead your own portfolio of clients and originate new client relationships for the bank. Ultimately supporting the overall Specialist Finance portfolio strategy to optimise income generation and business objectives, in particular balancing income and risk. Building the business - Create/develop and originate business leads to maximise opportunities and growth for the Group. Regulatory - Understand the regulatory framework/requirements within which the business operates (FCA and wider regulatory framework including EU and international, as well as Legal framework). Market Knowledge - Awareness of wider business, economic, political and market environment (domestic and international) in LBG and wider financial services industry. Stakeholder Management - Promote the team franchise with internal and external partners, collaborating closely with product and credit to maximise impact and opportunities. Product Knowledge - Knowledge of the key product suite that Lloyds can offer both from Lloyds Bank and Lloyds Bank Corporate Markets, relevant for our client base. It is important to have experience of Financial & Capital Markets (particularly Securitisation), Structured Lending and Transaction Banking products. Teamwork & Influence - Strong teamwork skills, willing and able to take the broader view for the benefit of CIB and the wider franchise, using influence to achieve efficient outcomes for the team and our clients. Communication & Cultural Awareness - Ability to communicate effectively at all levels and across different audiences and cultural environments. Experience of communicating complex structures and to senior committees preferable. Risk Management - Ability to identify, assess, supervise, control, mitigate and articulate key risks for clients and within transaction structures. Experience of writing detailed credit papers is beneficial given the structures and clients within the portfolio. Continuous Improvement - Support the client interface on behalf of the Group to ensure operational improvement and that enquiries and issues are satisfactorily resolved. Financial analysis and controls - Ability to interpret financial information, identify key drivers of performance on both a quantitative and qualitative basis. Identify possible structural protections/requirements such as covenants that function as early warning indicators for deteriorating client performance. Business strategy and model - Awareness and application of sector strategy appropriate to the role. Understanding of the sector team strategy and its relevance to LBG. Develop talent - Help recruit, lead, empower, develop and appraise team members as needed to meet the needs of the business. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need . We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks As a certified colleague your details will be published on the FCA's Financial Services Register This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook The Person("P") performs the client-dealing FCA certification function for a firm if:(1)P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2)those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm. If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks . click apply for full job details
Product Manager (UK Loans)
Lendable
About Lendable Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting The role in a nutshell We're looking for an experienced, strategic, and data-driven Product Manager (PM) to join our dynamic product team in UK Loans and play a pivotal role in shaping the future of fintech. You'll be responsible for ensuring our customers have a great experience once they take out the loan, from managing how we take payments to offering support for customers who enter financial difficulty. If you thrive on solving complex problems, scaling impactful products, and driving innovation , we'd love to hear from you. PMs at Lendable take day to day ownership of their product and work closely with teams such as Engineering, Credit, Growth and Operations to take the business to the next level. It's your job to break down complex tasks into bite sized deliverables and prioritise projects according to their maximum impact. You'll be comfortable getting into the details but also looking at the big picture and helping Lendable grow. Experience: 2+ years of work experience as a Product Manager or similar role 2+ years of work experience in an analytical role within Tech, Finance or Management Consulting preferred but not required A bias for action-you move fast, get things done, and iterate quickly based on feedback Bonus: Experience working in start-up/scale-up environment preferred but not required Bonus: Experience in credit cards, lending, payments or fintech is preferred, but not a requirement What you'll be doing: Owning and driving the strategy, execution, and growth of our UK loans servicing function. Defining the product roadmap and overseeing delivery with an industry leading Engineering Team. Collaborating with other teams across the business, including other Product Managers, Engineering, Credit, Data Science, Finance and Operations. Champion data-driven decision-making bydesigning hypothesis driven tests, measuring outcomes, and iterating quickly based on learnings. Navigating a fast-paced , evolving fintech landscape, balancing innovation with compliance and risk management. Partnering with design to ensure our customers' needs are always at the heart of what we're building. Working with third parties to ensure that the product is best-in-market for the businesses that we work with. How you will contribute to the Product Team's objectives: Autonomy ; you are comfortable independently managing a product line, being accountable for delivery and customer impacts. You can confidently run standups and planning sessions with the engineering team, and proactively identify and resolve any issues limiting product development. Problem solving ; you can break down complex business problems into bite sized chunks. Analysis; you have experience with numerical analysis - at least excel, ideally some SQL. We will teach you the tools, but you need to feel very comfortable with numbers. You have used data to drive real-world actions. Communication and leadership skills ; you can communicate clearly and succinctly, orally and in writing. You effortlessly adjust your communication to suit your audience, from business owners to engineers. You don't have a massive ego and you are happy to change your mind when presented with a good argument. Collaboration ; you establish close relationships with key stakeholders across a wide variety of different business areas, allowing you to collaborate effectively for product delivery. Working at speed ; you make things happen. You are not afraidto roll up your sleeves and take responsibility for implementation and design decisions. You work at speed and enjoy a healthy dose of pressure. Process management ; you've developed a solid understanding of the software development life cycle and how Product can support each stage. Agility ; not just Agile (Scrum or Kanban would be nice) but adaptability to thrive in an unstructured, fast-moving and constantly evolving high growth environment. Why Join Us? Work on high-impact products that redefine financial access and empower customers. Join a top-tier team with a track record of building category-defining fintech solutions. A culture of ownership, speed, and continuous learning. Interview process CV screening A Quick introduction call with someone from the Talent Team or Product Team A take-home exercise to complete in your own time + take-home debrief (via video) Final round: Cultural Interview with some wider team leads MD interview Head of Product / Group PM interview CPTO Life at Lendable The opportunity to scale up one of the world's most successful fintech companies . Best-in-class compensation , including equity. You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday. We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our blog !
Jul 29, 2025
Full time
About Lendable Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting The role in a nutshell We're looking for an experienced, strategic, and data-driven Product Manager (PM) to join our dynamic product team in UK Loans and play a pivotal role in shaping the future of fintech. You'll be responsible for ensuring our customers have a great experience once they take out the loan, from managing how we take payments to offering support for customers who enter financial difficulty. If you thrive on solving complex problems, scaling impactful products, and driving innovation , we'd love to hear from you. PMs at Lendable take day to day ownership of their product and work closely with teams such as Engineering, Credit, Growth and Operations to take the business to the next level. It's your job to break down complex tasks into bite sized deliverables and prioritise projects according to their maximum impact. You'll be comfortable getting into the details but also looking at the big picture and helping Lendable grow. Experience: 2+ years of work experience as a Product Manager or similar role 2+ years of work experience in an analytical role within Tech, Finance or Management Consulting preferred but not required A bias for action-you move fast, get things done, and iterate quickly based on feedback Bonus: Experience working in start-up/scale-up environment preferred but not required Bonus: Experience in credit cards, lending, payments or fintech is preferred, but not a requirement What you'll be doing: Owning and driving the strategy, execution, and growth of our UK loans servicing function. Defining the product roadmap and overseeing delivery with an industry leading Engineering Team. Collaborating with other teams across the business, including other Product Managers, Engineering, Credit, Data Science, Finance and Operations. Champion data-driven decision-making bydesigning hypothesis driven tests, measuring outcomes, and iterating quickly based on learnings. Navigating a fast-paced , evolving fintech landscape, balancing innovation with compliance and risk management. Partnering with design to ensure our customers' needs are always at the heart of what we're building. Working with third parties to ensure that the product is best-in-market for the businesses that we work with. How you will contribute to the Product Team's objectives: Autonomy ; you are comfortable independently managing a product line, being accountable for delivery and customer impacts. You can confidently run standups and planning sessions with the engineering team, and proactively identify and resolve any issues limiting product development. Problem solving ; you can break down complex business problems into bite sized chunks. Analysis; you have experience with numerical analysis - at least excel, ideally some SQL. We will teach you the tools, but you need to feel very comfortable with numbers. You have used data to drive real-world actions. Communication and leadership skills ; you can communicate clearly and succinctly, orally and in writing. You effortlessly adjust your communication to suit your audience, from business owners to engineers. You don't have a massive ego and you are happy to change your mind when presented with a good argument. Collaboration ; you establish close relationships with key stakeholders across a wide variety of different business areas, allowing you to collaborate effectively for product delivery. Working at speed ; you make things happen. You are not afraidto roll up your sleeves and take responsibility for implementation and design decisions. You work at speed and enjoy a healthy dose of pressure. Process management ; you've developed a solid understanding of the software development life cycle and how Product can support each stage. Agility ; not just Agile (Scrum or Kanban would be nice) but adaptability to thrive in an unstructured, fast-moving and constantly evolving high growth environment. Why Join Us? Work on high-impact products that redefine financial access and empower customers. Join a top-tier team with a track record of building category-defining fintech solutions. A culture of ownership, speed, and continuous learning. Interview process CV screening A Quick introduction call with someone from the Talent Team or Product Team A take-home exercise to complete in your own time + take-home debrief (via video) Final round: Cultural Interview with some wider team leads MD interview Head of Product / Group PM interview CPTO Life at Lendable The opportunity to scale up one of the world's most successful fintech companies . Best-in-class compensation , including equity. You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday. We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our blog !
Quality Control Laboratory Supervisor
B. Braun Melsungen AG Sheffield, Yorkshire
You're an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind, we're making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. Quality Control Laboratory Supervisor Company: B. Braun Medical Ltd. Job Location: GB-Sheffield (Thorncliffe Park) Functional Area: Quality Working Model: Onsite Requisition ID: 6692 We have a great opportunity for an experienced Lab Supervisor to join our team where you will be responsible for managing the day-to-day operations of our Quality Control laboratory. You will lead a team of QC Technicians in supporting daily quality control activities within our aseptic production department. Job Title: Lab Supervisor QC Department: QC, BBCAPS Location: Thorncliffe Park, Sheffield, S35 2PW Working Hours: 37.5 Hours Weekly Contract: 12 months fixed term contract Your main responsibilities: Participating and assisting in the training of technical and support staff who are working in the aseptic manufacturing unit Ensuring appropriate environmental monitoring is undertaken, documented and trended as defined by the Quality Manager Undertake validation of laboratory equipment and processes where required to maintain compliance with GMP. Support the Quality Manager in the quality control / assurance of products made within the aseptic manufacturing unit. Generate protocols and reports for all analytical validation work What you need to succeed: Proven experience of line management responsibilities Proven experience of working within a laboratory environment within a commercial or NHS environment Microbiology knowledge is desirable but not essential Excellent communicator with attention to detail A methodical and organised approach to work Ability to work under pressure, take ownership and prioritise appropriately What you get in return: 32 days annual leave plus bank holidays Discretionary annual bonus scheme 3x Salary life assurance Enhanced sick pay and family friendly payments Private medical insurance Health and wellbeing programme Employee assistance programme And much more Apply now! We look forward to receiving your application! At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.
Jul 29, 2025
Full time
You're an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind, we're making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. Quality Control Laboratory Supervisor Company: B. Braun Medical Ltd. Job Location: GB-Sheffield (Thorncliffe Park) Functional Area: Quality Working Model: Onsite Requisition ID: 6692 We have a great opportunity for an experienced Lab Supervisor to join our team where you will be responsible for managing the day-to-day operations of our Quality Control laboratory. You will lead a team of QC Technicians in supporting daily quality control activities within our aseptic production department. Job Title: Lab Supervisor QC Department: QC, BBCAPS Location: Thorncliffe Park, Sheffield, S35 2PW Working Hours: 37.5 Hours Weekly Contract: 12 months fixed term contract Your main responsibilities: Participating and assisting in the training of technical and support staff who are working in the aseptic manufacturing unit Ensuring appropriate environmental monitoring is undertaken, documented and trended as defined by the Quality Manager Undertake validation of laboratory equipment and processes where required to maintain compliance with GMP. Support the Quality Manager in the quality control / assurance of products made within the aseptic manufacturing unit. Generate protocols and reports for all analytical validation work What you need to succeed: Proven experience of line management responsibilities Proven experience of working within a laboratory environment within a commercial or NHS environment Microbiology knowledge is desirable but not essential Excellent communicator with attention to detail A methodical and organised approach to work Ability to work under pressure, take ownership and prioritise appropriately What you get in return: 32 days annual leave plus bank holidays Discretionary annual bonus scheme 3x Salary life assurance Enhanced sick pay and family friendly payments Private medical insurance Health and wellbeing programme Employee assistance programme And much more Apply now! We look forward to receiving your application! At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.
Adria Solutions Ltd
Head of Financial Crime & Innovation
Adria Solutions Ltd City, Manchester
Head of Financial Crime & Innovation Redefine how financial crime is prevented - through data, automation, and AI. A high-growth digital banking platform undergoing a multi-million-pound technology transformation is seeking a Head of Financial Crime & Innovation. This is a unique opportunity to build and lead a next-generation, tech-enabled financial crime framework at the forefront of FinTech innovation. You ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience in financial crime within regulated environments digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What s On Offer: Hybrid working Generous holiday allowance, birthday leave, and well-being days Access to cutting-edge tools and a passionate, mission-driven team If you're ready to shape the future of financial crime prevention driving innovation while protecting customers at scale apply now to take the next step in your leadership journey. Head of Financial Crime & Innovation
Jul 29, 2025
Full time
Head of Financial Crime & Innovation Redefine how financial crime is prevented - through data, automation, and AI. A high-growth digital banking platform undergoing a multi-million-pound technology transformation is seeking a Head of Financial Crime & Innovation. This is a unique opportunity to build and lead a next-generation, tech-enabled financial crime framework at the forefront of FinTech innovation. You ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience in financial crime within regulated environments digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What s On Offer: Hybrid working Generous holiday allowance, birthday leave, and well-being days Access to cutting-edge tools and a passionate, mission-driven team If you're ready to shape the future of financial crime prevention driving innovation while protecting customers at scale apply now to take the next step in your leadership journey. Head of Financial Crime & Innovation
Director, M&A Integration
P2P
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is seeking an experienced and strategic leader who is dedicated to execution for leading the planning and implementation of M&A integrations. This role sits within the Strategic Initiatives team and will lead cross-functional efforts to integrate acquired companies in a way that accelerates product and market outcomes, preserves talent and culture, and enhances return on investment. You will work closely with executive partners - including Product, Engineering, Legal, Finance, People, and GTM leaders - to develop integration strategies grounded in deal rationale, and ensure successful execution from signing through post-close. Reporting to our VP, Strategic Initiatives, the Director of M&A Integration operates as an individual contributor in the team. You're at your best in a fast-changing environment with plenty of ambiguity and interesting, challenging problems to tackle. WHAT YOU'LL DO: Serve as the integration lead for acquisitions, partnering with business leads and functional owners to translate deal rationale into an actionable integration strategy. Define and drive integration priorities, workstreams, and timelines across all phases: pre-sign diligence, signing-to-close planning, and post-close execution. Craft integration plans with functional leaders, align executives on priorities, and anticipate obstacles. Nurture strong cross-functional relationships to align teams, surface risks and opportunities early, and drive coordinated execution across workstreams. Lead cross-functional working teams, facilitate efficient decision-making, manage risks and interdependencies, and ensure delivery against integration objectives. Ensure acquired teams are set up for success - supporting onboarding, team structure, cultural alignment, and retention of key talent. Deliver high-quality, executive-ready communication to maintain alignment, highlight progress, and advance issues as needed. WHAT YOU'LL BRING: 10-15 years of experience in program management or corporate development, with a minimum of 5 years leading M&A integrations end-to-end - ideally within B2B or FinTech environments. Proven track record leading cross-functional integration for sophisticated deals (e.g., product tuck-ins, geographic expansion, acqui-hires). Extensive experience leading both pre-sign diligence and post-close integration, with a strong grasp of how early insights should advise integration strategy and how integration plans should guide diligence priorities. Proven ability to translate high-level strategic goals into clear execution plans, especially in fast-moving or ambiguous environments. Experience collaborating with executive leadership and navigating multiple collaborator perspectives. Deep experience aligning product, tech, GTM, and back-office functions to deliver cohesive, high-impact integrations. Excellent project management, communication, and change leadership skills, with a consistent track record to lead by influence across cross-functional teams and senior partners. Highly organized, low-ego, resourceful, and willing to take action, with a bias toward clarity, execution, and collaboration. Experience in blockchain, payments, or digital asset infrastructure. For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range $204,000 - $235,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Jul 28, 2025
Full time
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is seeking an experienced and strategic leader who is dedicated to execution for leading the planning and implementation of M&A integrations. This role sits within the Strategic Initiatives team and will lead cross-functional efforts to integrate acquired companies in a way that accelerates product and market outcomes, preserves talent and culture, and enhances return on investment. You will work closely with executive partners - including Product, Engineering, Legal, Finance, People, and GTM leaders - to develop integration strategies grounded in deal rationale, and ensure successful execution from signing through post-close. Reporting to our VP, Strategic Initiatives, the Director of M&A Integration operates as an individual contributor in the team. You're at your best in a fast-changing environment with plenty of ambiguity and interesting, challenging problems to tackle. WHAT YOU'LL DO: Serve as the integration lead for acquisitions, partnering with business leads and functional owners to translate deal rationale into an actionable integration strategy. Define and drive integration priorities, workstreams, and timelines across all phases: pre-sign diligence, signing-to-close planning, and post-close execution. Craft integration plans with functional leaders, align executives on priorities, and anticipate obstacles. Nurture strong cross-functional relationships to align teams, surface risks and opportunities early, and drive coordinated execution across workstreams. Lead cross-functional working teams, facilitate efficient decision-making, manage risks and interdependencies, and ensure delivery against integration objectives. Ensure acquired teams are set up for success - supporting onboarding, team structure, cultural alignment, and retention of key talent. Deliver high-quality, executive-ready communication to maintain alignment, highlight progress, and advance issues as needed. WHAT YOU'LL BRING: 10-15 years of experience in program management or corporate development, with a minimum of 5 years leading M&A integrations end-to-end - ideally within B2B or FinTech environments. Proven track record leading cross-functional integration for sophisticated deals (e.g., product tuck-ins, geographic expansion, acqui-hires). Extensive experience leading both pre-sign diligence and post-close integration, with a strong grasp of how early insights should advise integration strategy and how integration plans should guide diligence priorities. Proven ability to translate high-level strategic goals into clear execution plans, especially in fast-moving or ambiguous environments. Experience collaborating with executive leadership and navigating multiple collaborator perspectives. Deep experience aligning product, tech, GTM, and back-office functions to deliver cohesive, high-impact integrations. Excellent project management, communication, and change leadership skills, with a consistent track record to lead by influence across cross-functional teams and senior partners. Highly organized, low-ego, resourceful, and willing to take action, with a bias toward clarity, execution, and collaboration. Experience in blockchain, payments, or digital asset infrastructure. For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range $204,000 - $235,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Payment Operations Analyst
Lendable
About Lendable Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting We are seeking a proactive, detail-oriented Payments & Finance Operations Analyst to join our expanding Financial Operations team. This is a multifaceted role at the intersection of payments operations and payments analysis, with high visibility and impact across teams. You'll combine hands-on processing with data-driven analysis, using your deep knowledge of spreadsheets and working SQL skills to drive improvements, identify inefficiencies, and ensure robust financial operations. Your contributions will directly influence the experience of our customers and the success of our payment operations. What You'll Do Process & reconcile: handle daily end-to-end processing and reconciliation of incoming and outgoing payments, ensuring accurate and efficient allocation on our platforms within agreed SLAs. Data analysis & reporting: use SQL and advanced spreadsheets (Excel/Google Sheets) to extract, manipulate, and analyse payment and financial data for operational deep-dives, reconciliations, and regulatory reporting. Ticketing system management: own the payments ticketing queue (Jira Service Management), prioritise and resolve issues, and continually optimise response and resolution times. Troubleshoot & investigate: proactively analyse and resolve complex or incorrectly referenced payment files, working closely with cross-functional teams, including operations and special ops, to rapidly clear exceptions. Support financial operations: Assist in the month-end closing processes, preparing and validating files for upload into accounting systems, reconciling records, and supporting audit or compliance checks. Continuous improvement: surface insights using SQL or spreadsheet analysis, identify inefficiencies, and help automate repetitive processes to improve payment accuracy and speed. Regulatory adherence: maintain a strong, current understanding of payments-related regulations, ensure compliance, and help implement necessary process changes. What We're Looking For Experience: 2+ years in payments, finance operations, or an equivalent analytics-heavy role, ideally in fintech or financial services. Organisational skills: able to juggle multiple priorities and deadlines in a fast-moving, dynamic environment, staying calm under pressure. Managing your time effectively will be essential to your success in the role! Spreadsheet mastery: advanced with Google Sheets and Microsoft Excel pivots, lookups, data validation, error-checking, and reporting. SQL proficiency: Able to write queries to extract, join, and analyse data from payment/finance databases. (Please share any specific SQL projects or tasks you've handled!) Process improvement mindset: eager to identify areas for automation and increased efficiency, whether via SQL, Sheets scripts, or new workflow proposals. Exceptional communication: clear, professional, and collaborative; able to explain complex technical or analytical findings to non-expert colleagues. Fintech savvy: familiarity with payment flows, industry terminology, compliance basics, and standard tools (Jira, accountancy or reconciliation platforms). Ownership: self-motivated, curious, and persistent in finding root causes and delivering solutions. Background in finance, accounting, data analysis, or a similar field. Some of Your Day-to-Day Tasks Manage our inbound payment allocation processes, ensuring that bank transfers, direct debits and associated collections are allocated to end-user accounts promptly. Monitoring key operational/reporting dashboards and identifying discrepancies for immediate action. Writing ad-hoc SQL queries to validate payment data and troubleshoot reconciliation issues. Debulking and preparing DMC payment bulk files for upload. Investigating and resolving incorrectly referenced payments so they can be processed successfully. Reviewing and processing payment-related inbox queries. Liaising with special ops/finance teams to clear insolvency plan payment errors. Preparing and reformatting files for upload and for regular financial reporting. Why Join the FinOps Team? You'll be at the centre of our payment operations, empowered to innovate and shape processes from day one. Collaborate with leading fintech professionals in a supportive, fast-paced, technology-driven environment. Impactful work, visible to leadership and with the chance to help us scale. Competitive salary, flexible benefits, and opportunities for professional training and growth. Interview process A quick phone call with one of the team A take-home task/interactive case study Interview with Senior Payments Analyst (in-person) Final interview with the senior leadership team Life at Lendable The opportunity to scale up one of the world's most successful fintech companies . Best-in-class compensation , including equity. You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday. We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our blog !
Jul 28, 2025
Full time
About Lendable Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting We are seeking a proactive, detail-oriented Payments & Finance Operations Analyst to join our expanding Financial Operations team. This is a multifaceted role at the intersection of payments operations and payments analysis, with high visibility and impact across teams. You'll combine hands-on processing with data-driven analysis, using your deep knowledge of spreadsheets and working SQL skills to drive improvements, identify inefficiencies, and ensure robust financial operations. Your contributions will directly influence the experience of our customers and the success of our payment operations. What You'll Do Process & reconcile: handle daily end-to-end processing and reconciliation of incoming and outgoing payments, ensuring accurate and efficient allocation on our platforms within agreed SLAs. Data analysis & reporting: use SQL and advanced spreadsheets (Excel/Google Sheets) to extract, manipulate, and analyse payment and financial data for operational deep-dives, reconciliations, and regulatory reporting. Ticketing system management: own the payments ticketing queue (Jira Service Management), prioritise and resolve issues, and continually optimise response and resolution times. Troubleshoot & investigate: proactively analyse and resolve complex or incorrectly referenced payment files, working closely with cross-functional teams, including operations and special ops, to rapidly clear exceptions. Support financial operations: Assist in the month-end closing processes, preparing and validating files for upload into accounting systems, reconciling records, and supporting audit or compliance checks. Continuous improvement: surface insights using SQL or spreadsheet analysis, identify inefficiencies, and help automate repetitive processes to improve payment accuracy and speed. Regulatory adherence: maintain a strong, current understanding of payments-related regulations, ensure compliance, and help implement necessary process changes. What We're Looking For Experience: 2+ years in payments, finance operations, or an equivalent analytics-heavy role, ideally in fintech or financial services. Organisational skills: able to juggle multiple priorities and deadlines in a fast-moving, dynamic environment, staying calm under pressure. Managing your time effectively will be essential to your success in the role! Spreadsheet mastery: advanced with Google Sheets and Microsoft Excel pivots, lookups, data validation, error-checking, and reporting. SQL proficiency: Able to write queries to extract, join, and analyse data from payment/finance databases. (Please share any specific SQL projects or tasks you've handled!) Process improvement mindset: eager to identify areas for automation and increased efficiency, whether via SQL, Sheets scripts, or new workflow proposals. Exceptional communication: clear, professional, and collaborative; able to explain complex technical or analytical findings to non-expert colleagues. Fintech savvy: familiarity with payment flows, industry terminology, compliance basics, and standard tools (Jira, accountancy or reconciliation platforms). Ownership: self-motivated, curious, and persistent in finding root causes and delivering solutions. Background in finance, accounting, data analysis, or a similar field. Some of Your Day-to-Day Tasks Manage our inbound payment allocation processes, ensuring that bank transfers, direct debits and associated collections are allocated to end-user accounts promptly. Monitoring key operational/reporting dashboards and identifying discrepancies for immediate action. Writing ad-hoc SQL queries to validate payment data and troubleshoot reconciliation issues. Debulking and preparing DMC payment bulk files for upload. Investigating and resolving incorrectly referenced payments so they can be processed successfully. Reviewing and processing payment-related inbox queries. Liaising with special ops/finance teams to clear insolvency plan payment errors. Preparing and reformatting files for upload and for regular financial reporting. Why Join the FinOps Team? You'll be at the centre of our payment operations, empowered to innovate and shape processes from day one. Collaborate with leading fintech professionals in a supportive, fast-paced, technology-driven environment. Impactful work, visible to leadership and with the chance to help us scale. Competitive salary, flexible benefits, and opportunities for professional training and growth. Interview process A quick phone call with one of the team A take-home task/interactive case study Interview with Senior Payments Analyst (in-person) Final interview with the senior leadership team Life at Lendable The opportunity to scale up one of the world's most successful fintech companies . Best-in-class compensation , including equity. You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday. We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London Check out our blog !
Senior Product Manager, Cards
Moonpay
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Jul 28, 2025
Full time
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Head of Product
Runa
Head of Product Runa is pioneering a first-of-its-kind payment rail that enables the seamless, global money movement at scale. Legacy banking and payment infrastructure struggles to support the demands of today's low-volume, high-velocity payouts, leading to inefficiencies in global payouts. Businesses worldwide send over $20 trillion annually in rewards, remittances, and disbursements often incurring costs of up to 50% per transaction and subjecting recipients to lengthy delays. Runa transforms this landscape by providing a new digital payments infrastructure that empowers businesses to send digital money instantly and cost-free to anyone, anywhere. The Runa API empowers thousands of businesses to make payments to 5 billion+ consumers in 190+ countries instantly to cards, wallets, bank accounts and gift cards. Leading companies such as Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase, and Globetopper rely on Runa to facilitate instant, flexible global payouts to tens of millions of consumers. About the role: Our Treasury domain owns the movement and storage of money, the core of Runa's global payments network. We build the platform and tools that connect Runa and our customers to the wider financial ecosystem, enabling global growth. This includes FX products, payout rails, and APIs that power money management experiences. As Head of Product, you'll play a key role in shaping and delivering the product vision for Treasury. Working closely with Finance and Engineering, you'll help scale the systems that move money through our platform. What Excites You The opportunity to help shape the future of digital payments, directly contributing towards replacing legacy payment rails with a financial infrastructure that powers the next generation of payouts experiences Working closely with CPTO, Heads of Engineering and Go-To-Market teams to solve the organisation's highest value problems within the treasury through product innovation. Establishing and executing against the product strategy and roadmap, bringing together a clear-sighted view of customer need, cutting-edge technology and commercial success Managing and developing a high performing product management and design team of 4. Display deep engagement with prospective and existing customers in order to deliver solutions for funding, credit, foreign exchange, payments, billing, and fraud management What Excites Us You'll demonstrate a strong product management background with experience working for a high growth, technology led scale-up business. Experience line managing Product Managers to deliver products from discovery through to delivery, whilst remaining hands-on in a player coach capacity. You're data driven, able to measure the impact and result through insights, metrics and data and communicate analysis fluently across the leadership level. Experience working across payments or fintech products and/or a strong awareness of the payments industry and associated trends The ability to formulate an innovative product vision and translate complex requirements to technical and non-technical teams, up to C-level Even if you do not meet all of the above requirements but still think you would be a good fit for the role we would still encourage you to apply. What's in it for you We have a hybrid structure with the requirement of 1-2 days a week at our London Office (Shoreditch High Street) £1,000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 L&D Days per year 25 days holiday + public holidays Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved, Reset Day ️ Summer Hours - In the month of August, we log off at 3pm on Fridays. ️ Work from anywhere for up to 45 calendar days a year Participation in the Employee Options pool giving you ownership in Runa Private Medical + Dental Health Insurance with Bupa Enhanced parental leave for all new parents, up to 16 weeks full pay We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given. The Interview Process Call with Talent Partner ️ Hiring Manager Interview Product Team Interview ️ Task Interview Values Interview Want to learn more about life at Runa and our hiring process? Visit our Candidate Hub: Diversity and Inclusion We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jul 28, 2025
Full time
Head of Product Runa is pioneering a first-of-its-kind payment rail that enables the seamless, global money movement at scale. Legacy banking and payment infrastructure struggles to support the demands of today's low-volume, high-velocity payouts, leading to inefficiencies in global payouts. Businesses worldwide send over $20 trillion annually in rewards, remittances, and disbursements often incurring costs of up to 50% per transaction and subjecting recipients to lengthy delays. Runa transforms this landscape by providing a new digital payments infrastructure that empowers businesses to send digital money instantly and cost-free to anyone, anywhere. The Runa API empowers thousands of businesses to make payments to 5 billion+ consumers in 190+ countries instantly to cards, wallets, bank accounts and gift cards. Leading companies such as Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase, and Globetopper rely on Runa to facilitate instant, flexible global payouts to tens of millions of consumers. About the role: Our Treasury domain owns the movement and storage of money, the core of Runa's global payments network. We build the platform and tools that connect Runa and our customers to the wider financial ecosystem, enabling global growth. This includes FX products, payout rails, and APIs that power money management experiences. As Head of Product, you'll play a key role in shaping and delivering the product vision for Treasury. Working closely with Finance and Engineering, you'll help scale the systems that move money through our platform. What Excites You The opportunity to help shape the future of digital payments, directly contributing towards replacing legacy payment rails with a financial infrastructure that powers the next generation of payouts experiences Working closely with CPTO, Heads of Engineering and Go-To-Market teams to solve the organisation's highest value problems within the treasury through product innovation. Establishing and executing against the product strategy and roadmap, bringing together a clear-sighted view of customer need, cutting-edge technology and commercial success Managing and developing a high performing product management and design team of 4. Display deep engagement with prospective and existing customers in order to deliver solutions for funding, credit, foreign exchange, payments, billing, and fraud management What Excites Us You'll demonstrate a strong product management background with experience working for a high growth, technology led scale-up business. Experience line managing Product Managers to deliver products from discovery through to delivery, whilst remaining hands-on in a player coach capacity. You're data driven, able to measure the impact and result through insights, metrics and data and communicate analysis fluently across the leadership level. Experience working across payments or fintech products and/or a strong awareness of the payments industry and associated trends The ability to formulate an innovative product vision and translate complex requirements to technical and non-technical teams, up to C-level Even if you do not meet all of the above requirements but still think you would be a good fit for the role we would still encourage you to apply. What's in it for you We have a hybrid structure with the requirement of 1-2 days a week at our London Office (Shoreditch High Street) £1,000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 L&D Days per year 25 days holiday + public holidays Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved, Reset Day ️ Summer Hours - In the month of August, we log off at 3pm on Fridays. ️ Work from anywhere for up to 45 calendar days a year Participation in the Employee Options pool giving you ownership in Runa Private Medical + Dental Health Insurance with Bupa Enhanced parental leave for all new parents, up to 16 weeks full pay We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given. The Interview Process Call with Talent Partner ️ Hiring Manager Interview Product Team Interview ️ Task Interview Values Interview Want to learn more about life at Runa and our hiring process? Visit our Candidate Hub: Diversity and Inclusion We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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