Overview At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone. myPOS is a partner in growth, offering free multicurrency accounts and powerful e-commerce tools to support business owners of all sizes and aspiring entrepreneurs. About the role We are seeking a Payroll Director who will take full end-to-end ownership of payroll across all countries and employment models at myPOS and across our acquisitions. This is a senior leadership role with single-point accountability for payroll accuracy, timeliness, compliance, governance, and payroll systems across a fast-growing, PE-backed fintech operating in more than 10 European countries, including Bulgaria, the UK, France, Italy, Ireland, the Netherlands, Austria, Hungary and Belgium, employing approximately 1,100 people. Leading a team of payroll experts, the Global Payroll Director will act as the authoritative voice on payroll across HR, Finance, Tax, Benefits, and external providers. A core part of the mandate is the design and implementation of a controlled, auditable, and scalable global payroll operating model, including the global rollout of a new payroll system that will serve as the company's core payroll and workforce platform. This role requires deep international payroll expertise, strong financial and tax understanding, and the confidence to set boundaries, enforce controls, and challenge existing processes where required. What you'll do Act as the most senior payroll authority in the organisation, with end-to-end ownership of payroll across all countries, employment types, and payroll providers; Ensure payroll is processed accurately, on time, and in full compliance every cycle; Serve as the final escalation point for payroll failures, compliance risks, and regulatory issues; Design and enforce a robust global payroll governance framework, including clear RACI across HR, Finance, Tax, Country Managers, and external providers; Establish controlled, auditable processes for payroll inputs, validations, approvals, bonuses, commissions, and exceptions; Ensure payroll processes are fully audit-ready, with clear documentation, approvals, and audit trails; Ensure full compliance with local labour law, payroll tax, and statutory requirements across all countries; Partner closely with Finance, Accounting, and Tax to validate payroll tax treatments and statutory filings, manage statutory filings and reporting, and resolve complex cross-border or variable pay issues; Resolve complex payroll issues related to variable pay, commissions, and cross-border employment; Proactively identify and mitigate payroll-related regulatory and financial risks; Lead the global implementation of a new payroll provider and system across all countries; Oversee integration with HRIS, finance systems, commission tracking tools, and benefits platforms; Drive automation, data integrity, and system-based controls across payroll processes; Own vendor governance, SLAs, performance management, and issue resolution for all payroll providers; Redesign payroll processes to support scale, consistency, and control across geographies; Define and implement a sustainable global payroll operating model for 2026 and beyond, including in-house versus outsourced components and shared services opportunities; Lead, develop, and coach the internal payroll team and manage external partners; Own the administration and governance of employee benefits across all countries; Establish consistent global principles for benefits while ensuring local market competitiveness, legal compliance, and scalability; Partner with HR and Finance to ensure equity, cost control, and transparency of benefits offerings across geographies. What we look for 10+ years of payroll experience, with significant depth in international, multi-country payroll; Proven experience operating payroll across multiple European jurisdictions; Strong knowledge of payroll tax, statutory compliance, and labour law interactions; Experience with commission-heavy or variable pay structures; Proven track record of leading at least one major payroll system implementation; Demonstrated experience designing and implementing payroll governance, controls, and approval frameworks; Experience in regulated, high-risk environments such as fintech, financial services, payments, or similar; Comfortable operating at senior leadership level and challenging stakeholders where payroll controls or compliance are at risk; Strong sense of ownership, accountability, and risk awareness; Structured, detail-oriented, and audit-focused, with the ability to think strategically and long-term; Able to bring discipline, predictability, and trust to payroll operations. Why you should join myPOS Vibrant international team operating in hi-tech environment; Annual salary reviews, promotions and performance bonuses; myPOS Academy for upskilling and training; Unlimited access to courses on LinkedIn Learning; Annual individual training and development budget; Refer a friend bonus as we know that working with friends is fun; Teambuilding, social activities and networks on a multi-national level. What we offer Business Healthcare Plan; Dental Insurance; Group Life Assurance. Who we are Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on themove, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Equal opportunity myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Mar 08, 2026
Full time
Overview At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone. myPOS is a partner in growth, offering free multicurrency accounts and powerful e-commerce tools to support business owners of all sizes and aspiring entrepreneurs. About the role We are seeking a Payroll Director who will take full end-to-end ownership of payroll across all countries and employment models at myPOS and across our acquisitions. This is a senior leadership role with single-point accountability for payroll accuracy, timeliness, compliance, governance, and payroll systems across a fast-growing, PE-backed fintech operating in more than 10 European countries, including Bulgaria, the UK, France, Italy, Ireland, the Netherlands, Austria, Hungary and Belgium, employing approximately 1,100 people. Leading a team of payroll experts, the Global Payroll Director will act as the authoritative voice on payroll across HR, Finance, Tax, Benefits, and external providers. A core part of the mandate is the design and implementation of a controlled, auditable, and scalable global payroll operating model, including the global rollout of a new payroll system that will serve as the company's core payroll and workforce platform. This role requires deep international payroll expertise, strong financial and tax understanding, and the confidence to set boundaries, enforce controls, and challenge existing processes where required. What you'll do Act as the most senior payroll authority in the organisation, with end-to-end ownership of payroll across all countries, employment types, and payroll providers; Ensure payroll is processed accurately, on time, and in full compliance every cycle; Serve as the final escalation point for payroll failures, compliance risks, and regulatory issues; Design and enforce a robust global payroll governance framework, including clear RACI across HR, Finance, Tax, Country Managers, and external providers; Establish controlled, auditable processes for payroll inputs, validations, approvals, bonuses, commissions, and exceptions; Ensure payroll processes are fully audit-ready, with clear documentation, approvals, and audit trails; Ensure full compliance with local labour law, payroll tax, and statutory requirements across all countries; Partner closely with Finance, Accounting, and Tax to validate payroll tax treatments and statutory filings, manage statutory filings and reporting, and resolve complex cross-border or variable pay issues; Resolve complex payroll issues related to variable pay, commissions, and cross-border employment; Proactively identify and mitigate payroll-related regulatory and financial risks; Lead the global implementation of a new payroll provider and system across all countries; Oversee integration with HRIS, finance systems, commission tracking tools, and benefits platforms; Drive automation, data integrity, and system-based controls across payroll processes; Own vendor governance, SLAs, performance management, and issue resolution for all payroll providers; Redesign payroll processes to support scale, consistency, and control across geographies; Define and implement a sustainable global payroll operating model for 2026 and beyond, including in-house versus outsourced components and shared services opportunities; Lead, develop, and coach the internal payroll team and manage external partners; Own the administration and governance of employee benefits across all countries; Establish consistent global principles for benefits while ensuring local market competitiveness, legal compliance, and scalability; Partner with HR and Finance to ensure equity, cost control, and transparency of benefits offerings across geographies. What we look for 10+ years of payroll experience, with significant depth in international, multi-country payroll; Proven experience operating payroll across multiple European jurisdictions; Strong knowledge of payroll tax, statutory compliance, and labour law interactions; Experience with commission-heavy or variable pay structures; Proven track record of leading at least one major payroll system implementation; Demonstrated experience designing and implementing payroll governance, controls, and approval frameworks; Experience in regulated, high-risk environments such as fintech, financial services, payments, or similar; Comfortable operating at senior leadership level and challenging stakeholders where payroll controls or compliance are at risk; Strong sense of ownership, accountability, and risk awareness; Structured, detail-oriented, and audit-focused, with the ability to think strategically and long-term; Able to bring discipline, predictability, and trust to payroll operations. Why you should join myPOS Vibrant international team operating in hi-tech environment; Annual salary reviews, promotions and performance bonuses; myPOS Academy for upskilling and training; Unlimited access to courses on LinkedIn Learning; Annual individual training and development budget; Refer a friend bonus as we know that working with friends is fun; Teambuilding, social activities and networks on a multi-national level. What we offer Business Healthcare Plan; Dental Insurance; Group Life Assurance. Who we are Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on themove, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Equal opportunity myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Help us grow a safer, cleaner, healthier future for everyone every day. We empower you with autonomy, growth, and purpose-driven work in a diverse, inclusive environment-where your impact truly matters every day. Help grow a safer, cleaner, healthier future for everyone, every day. Role purpose and highlights Reporting to the Group Financial Controller, this is a newly created role arising from the continued expansion of the Group. The Head of Financial Reporting leads the Group's financial reporting function in a FTSE 100 listed environment, ensuring the timely and accurate production of the Group's Annual Report & Accounts (ARA), interim financial statements and UK subsidiary statutory accounts. The role is responsible for the delivery of the Group's external audit and interim review, Audit Committee reporting, and the implementation and monitoring of the Group's financial control framework, including material controls (Provision 29) with respect to Finance. The Head of Financial Reporting drives continuous improvement in reporting processes, controls, and systems. They are also accountable for the administration of the Group's bonus models and share based payments accounting for the senior leadership schemes. Halma's autonomous operating model means that roles in Group functions are different from those in many large corporates. The agile and evolving nature of Halma's business creates opportunities for individuals to broaden their knowledge and experience beyond their core area of expertise. This role would suit a pragmatic self starter who enjoys the challenges and opportunities of working in a dynamic environment. We are looking for an ambitious, perpetually curious and dynamic individual who is comfortable operating in a model where each company is autonomous and accountable for its own business. As a result, the successful candidate must be able to work independently while also collaborating closely with Sector CFOs, Company CFOs and cross functionally to deliver the Group's objectives. Reporting lines 1. Statutory & Group Reporting Lead the preparation and delivery of the Group's statutory accounts and Annual Report & Accounts (ARA), ensuring compliance with IFRS and relevant regulatory requirements. Oversee the production of interim financial statements and related disclosures. Ensure timely, accurate, and robust consolidation of Group results, working closely with the Head of Group Accounting and Consolidation and Finance Systems Lead. Maintain a constant focus on efficiency and productivity gains to improve reporting timelines. Lead the preparation and delivery of the Group's 40+ UK FRS 101 subsidiary statutory accounts on behalf of UK OpCos, including FRS 101 conversions for new subsidiaries. Lead Group Finance's contribution to periodic legal entity rationalisation projects. 2. External Audit, Interim Review & Audit Committee Reporting Own the relationship with the Group's external auditors, managing the audit process from planning through to completion. Coordinate the interim review process, ensuring all deliverables and timelines are met. Support the Group Financial Controller in the preparation and presentation of Management's reports to the Audit Committee, including updates on audit progress, issues, and resolutions. Lead the resolution of audit queries and issues, ensuring effective communication and documentation. Oversee the design, implementation, and monitoring of material financial controls for Finance in line with Provision 29 requirements. Ensure robust process documentation, training, and knowledge transfer within the team. Drive continuous improvement in reporting processes, systems, and documentation. Lead the training and communication of Finance policies and procedures across the whole finance community . 4. Bonus and share based payments Lead the administration and accounting for the Group's senior leadership bonus and share based payment schemes. Maintain the highest standards of control and integrity over models that ultimately drive payments and Remuneration Committee reporting. Oversee the design and implementation of a new, technology led, process improved bonus model. Liaise closely with Sector Talent Directors and other Talent colleagues to deliver the annual performance management cycle in this area. Lead, develop, and mentor the Financial Reporting & Controls Managers and Accountants. Foster a culture of excellence, collaboration, and accountability within the reporting team and across the Group. Support upskilling and cross-training to mitigate key person risk and build team resilience. Liaise with other teams within the Group Financial Controller's office to ensure objectives are delivered to a high standard. 6. Stakeholder Engagement Act as a key liaison with Sector CFOs and Company CFOs to ensure alignment on reporting, controls, and audit matters. Collaborate with cross-functional teams to deliver Group Finance objectives. Key relationships Internal Head of Group Accounting and Consolidation Tax &Treasury Group FP&A & Investor Relations Integration teams Sector CFOs & Sector Talent Directors Company CFOs CFO & Audit Committee Sustainability Reporting Lead Finance Systems Lead, External External auditors Technical advisers (e.g. valuation and pensions specialists) Professional attributes Deep expertise in IFRS & UK GAAP, statutory reporting, and group consolidation in a global, PLC reporting environment. Big 4-trained,qualified accountant (ACA) with relevant post qualification experience. Highly detail oriented, controls focussed and consistently delivers work to a high standard, with strong follow through. Able to work independently with their team while collaborating closely across functions. Analytical thinker with strong intellectual curiosity, a growth mindset and low ego. Proven ability to lead and develop teams and to achieve objectives through influence rather than control. Ability to navigate complex global organisations: commercially aware and able to deliver while understanding the impact on small, highly decentralised OpCos and other functions. Confident and credible when dealing with senior internal and external stakeholders. Dynamic individual who enjoys continuous improvement, leveraging technology to enhance and simplify processes. Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! These are the unique cultural and behavioural principles that we require, protect and leverage to effectively optimise our organisational genes and deliver our purpose. Live the purpose Be passionate about making the world safer, cleaner, and healthier. See real problems and create innovative solutions. Embrace the adventure Continually grow and change, as individuals and collectively. Challenge assumptions and see opportunities. Seek insight from all directions and leverage diverse points of view. Be an owner, risk-taker, visionary. Transform bold ambitions into reality. Be agile and responsive in the face of constant change. Be successful through and with others. Say Yes, and Be comfortable with paradox. Choose Yes, and to seemingly conflicting priorities. Build for tomorrow and deliver today. Have stability and constantly evolve. Enjoy autonomy and eagerly collaborate to accomplish our goals. Just be a good person Play to win, but not at the expense of others. Operate with impeccable ethics, transparency and integrity in all that you do. What's it Like to Work for Halma? Imagine being part of a global community where your passion for making the world safer, cleaner, and healthier is not just welcomed, but celebrated. At Halma, we don't just talk about purpose-we live it every day. Above all, you'll join a culture built on integrity, transparency, and respect. Halma with pride Why people choose to work at Halma Our culture We are leading with purpose Listen to Halma's leaders dive into conversations about real-world challenges, how they are building careers filled with purpose and making workplaces more inclusive and equitable. Introduce yourself If this role isn't quite right for you, let our talent community know you're interested in future opportunities in your field.
Mar 04, 2026
Full time
Help us grow a safer, cleaner, healthier future for everyone every day. We empower you with autonomy, growth, and purpose-driven work in a diverse, inclusive environment-where your impact truly matters every day. Help grow a safer, cleaner, healthier future for everyone, every day. Role purpose and highlights Reporting to the Group Financial Controller, this is a newly created role arising from the continued expansion of the Group. The Head of Financial Reporting leads the Group's financial reporting function in a FTSE 100 listed environment, ensuring the timely and accurate production of the Group's Annual Report & Accounts (ARA), interim financial statements and UK subsidiary statutory accounts. The role is responsible for the delivery of the Group's external audit and interim review, Audit Committee reporting, and the implementation and monitoring of the Group's financial control framework, including material controls (Provision 29) with respect to Finance. The Head of Financial Reporting drives continuous improvement in reporting processes, controls, and systems. They are also accountable for the administration of the Group's bonus models and share based payments accounting for the senior leadership schemes. Halma's autonomous operating model means that roles in Group functions are different from those in many large corporates. The agile and evolving nature of Halma's business creates opportunities for individuals to broaden their knowledge and experience beyond their core area of expertise. This role would suit a pragmatic self starter who enjoys the challenges and opportunities of working in a dynamic environment. We are looking for an ambitious, perpetually curious and dynamic individual who is comfortable operating in a model where each company is autonomous and accountable for its own business. As a result, the successful candidate must be able to work independently while also collaborating closely with Sector CFOs, Company CFOs and cross functionally to deliver the Group's objectives. Reporting lines 1. Statutory & Group Reporting Lead the preparation and delivery of the Group's statutory accounts and Annual Report & Accounts (ARA), ensuring compliance with IFRS and relevant regulatory requirements. Oversee the production of interim financial statements and related disclosures. Ensure timely, accurate, and robust consolidation of Group results, working closely with the Head of Group Accounting and Consolidation and Finance Systems Lead. Maintain a constant focus on efficiency and productivity gains to improve reporting timelines. Lead the preparation and delivery of the Group's 40+ UK FRS 101 subsidiary statutory accounts on behalf of UK OpCos, including FRS 101 conversions for new subsidiaries. Lead Group Finance's contribution to periodic legal entity rationalisation projects. 2. External Audit, Interim Review & Audit Committee Reporting Own the relationship with the Group's external auditors, managing the audit process from planning through to completion. Coordinate the interim review process, ensuring all deliverables and timelines are met. Support the Group Financial Controller in the preparation and presentation of Management's reports to the Audit Committee, including updates on audit progress, issues, and resolutions. Lead the resolution of audit queries and issues, ensuring effective communication and documentation. Oversee the design, implementation, and monitoring of material financial controls for Finance in line with Provision 29 requirements. Ensure robust process documentation, training, and knowledge transfer within the team. Drive continuous improvement in reporting processes, systems, and documentation. Lead the training and communication of Finance policies and procedures across the whole finance community . 4. Bonus and share based payments Lead the administration and accounting for the Group's senior leadership bonus and share based payment schemes. Maintain the highest standards of control and integrity over models that ultimately drive payments and Remuneration Committee reporting. Oversee the design and implementation of a new, technology led, process improved bonus model. Liaise closely with Sector Talent Directors and other Talent colleagues to deliver the annual performance management cycle in this area. Lead, develop, and mentor the Financial Reporting & Controls Managers and Accountants. Foster a culture of excellence, collaboration, and accountability within the reporting team and across the Group. Support upskilling and cross-training to mitigate key person risk and build team resilience. Liaise with other teams within the Group Financial Controller's office to ensure objectives are delivered to a high standard. 6. Stakeholder Engagement Act as a key liaison with Sector CFOs and Company CFOs to ensure alignment on reporting, controls, and audit matters. Collaborate with cross-functional teams to deliver Group Finance objectives. Key relationships Internal Head of Group Accounting and Consolidation Tax &Treasury Group FP&A & Investor Relations Integration teams Sector CFOs & Sector Talent Directors Company CFOs CFO & Audit Committee Sustainability Reporting Lead Finance Systems Lead, External External auditors Technical advisers (e.g. valuation and pensions specialists) Professional attributes Deep expertise in IFRS & UK GAAP, statutory reporting, and group consolidation in a global, PLC reporting environment. Big 4-trained,qualified accountant (ACA) with relevant post qualification experience. Highly detail oriented, controls focussed and consistently delivers work to a high standard, with strong follow through. Able to work independently with their team while collaborating closely across functions. Analytical thinker with strong intellectual curiosity, a growth mindset and low ego. Proven ability to lead and develop teams and to achieve objectives through influence rather than control. Ability to navigate complex global organisations: commercially aware and able to deliver while understanding the impact on small, highly decentralised OpCos and other functions. Confident and credible when dealing with senior internal and external stakeholders. Dynamic individual who enjoys continuous improvement, leveraging technology to enhance and simplify processes. Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! These are the unique cultural and behavioural principles that we require, protect and leverage to effectively optimise our organisational genes and deliver our purpose. Live the purpose Be passionate about making the world safer, cleaner, and healthier. See real problems and create innovative solutions. Embrace the adventure Continually grow and change, as individuals and collectively. Challenge assumptions and see opportunities. Seek insight from all directions and leverage diverse points of view. Be an owner, risk-taker, visionary. Transform bold ambitions into reality. Be agile and responsive in the face of constant change. Be successful through and with others. Say Yes, and Be comfortable with paradox. Choose Yes, and to seemingly conflicting priorities. Build for tomorrow and deliver today. Have stability and constantly evolve. Enjoy autonomy and eagerly collaborate to accomplish our goals. Just be a good person Play to win, but not at the expense of others. Operate with impeccable ethics, transparency and integrity in all that you do. What's it Like to Work for Halma? Imagine being part of a global community where your passion for making the world safer, cleaner, and healthier is not just welcomed, but celebrated. At Halma, we don't just talk about purpose-we live it every day. Above all, you'll join a culture built on integrity, transparency, and respect. Halma with pride Why people choose to work at Halma Our culture We are leading with purpose Listen to Halma's leaders dive into conversations about real-world challenges, how they are building careers filled with purpose and making workplaces more inclusive and equitable. Introduce yourself If this role isn't quite right for you, let our talent community know you're interested in future opportunities in your field.
THE ALL WALES FORUM OF PARENTS AND CARERS OF PEOPLE WITH LEARNING DISABILITIES
Cardiff, South Glamorgan
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Mar 03, 2026
Full time
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Job type: Permanent, full-time (with flexible working options available) Job location: Edinburgh (Hybrid) Direct reports: None We are seeking a Principal Consultant with significant Financial Services experience to lead the design and delivery of complex technology- and AI-enabled client engagements focused on improving processes and customer experiences. This is not about incremental improvement or building faster horses - it's about helping our clients engage with the art of the possible, guiding them through the policy, process, business, and technology changes needed to realise genuine commercial impact. This is a senior, client-facing role suited to someone with 8+ years' experience in consulting or impact-led transformation. You must be comfortable operating with senior stakeholders, shaping solutions, and taking accountability for both delivery and commercial outcomes. As Principal Consultant, you will play a key role in bridging user and business needs with implementable technology capabilities (including data, automation, and AI), coordinating delivery across internal teams - including human-centred designers - and multiple external technology partners. The role combines advisory, delivery leadership, and commercial responsibility. This role is based in our Edinburgh office, with an expectation of regular in-office presence to support collaboration with colleagues and clients. Key responsibilities Client & Stakeholder Management Build and maintain trusted relationships with senior client stakeholders (Director / VP / C-suite level). Act as primary point of contact for clients, owning day-to-day engagement management and senior-level escalations. Lead workshops and stakeholder discussions to understand client challenges, strategic objectives, and regulatory constraints. Help clients see beyond current-state limitations to engage with what's genuinely possible with available technology. Provide clear, confident advice and challenge clients constructively to achieve better outcomes. Lead the definition and design of the business target-state that reimagine how work gets done - not just optimise existing processes. Help clients understand the art of the possible, translating existing and emerging technology capabilities into practical opportunities for their business. Work closely with human-centred designers and client subject matter experts to fundamentally rethink customer and colleague experiences. Navigate and shape end-to-end change across policy, process, organisation, and technology. Build compelling business cases that articulate genuine commercial impact, including (but not limited to) efficiency savings. Develop target operating models, roadmaps, and delivery plans that connect vision to value realisation. Delivery Leadership Plan, manage, and oversee end-to-end delivery, ensuring scope, time, cost, quality, and risk objectives are met. Coordinate and integrate the work of multiple technology vendors alongside internal design and delivery teams. Guide clients through the interconnected policy, process, and technology changes required to realise benefits. Take accountability for delivery outcomes across multiple workstreams and delivery teams. Establish and maintain effective delivery governance, reporting, and controls. Proactively identify delivery risks and issues, driving mitigation and resolution. Lead technology- and AI-enabled delivery teams, ensuring solutions are implemented responsibly and effectively whilst prioritising business outcomes. Take commercial accountability for client engagements, including budget ownership, forecasting, and margin management. Develop and manage engagement financial plans, ensuring delivery remains within agreed commercial parameters. Monitor financial performance throughout the engagement lifecycle and proactively manage risks to revenue, cost, and margin. Work closely with finance and leadership teams to provide accurate financial reporting and forward-looking forecasts. Manage contract scope, change control, and commercial discussions with clients and delivery partners. Lead, mentor, and manage teams of consultants, including both permanent staff and contractors. Set clear objectives, expectations, and delivery standards for team members. Support the development, coaching, and performance management of junior consultants Foster a collaborative, inclusive, and high-performance team culture. Manage and coordinate multiple third-party technology vendors across concurrent workstreams. Ensure effective collaboration between internal human-centred design teams and external technology partners. Hold partners accountable for delivery commitments, outcomes, and quality standards. Manage commercial and delivery relationships to ensure successful project outcomes. Business Development & Account Growth Support and, where appropriate, lead proposal development, bids, and responses to client opportunities. Identify and shape opportunities for follow-on work and account growth within existing clients. Work with account leads and leadership to develop account strategies and long term growth plans. Contribute to compelling value propositions, solution approaches, and pricing models. Build and maintain strong internal and external networks to support business development. Apply deep knowledge of Financial Services domains (e.g. banking, insurance, wealth, capital markets, payments, or regulatory change). Understand FS regulatory environments, risk, compliance, and governance requirements. Use industry knowledge to provide informed, pragmatic advice and shape credible delivery approaches. Who we're looking for Required experience & skills 8+ years' professional experience in consulting, advisory, or technology enabled organisations. Prior consulting experience, ideally within a Big 4 consultancy. Significant experience delivering projects within the Financial Services sector. Proven ability to help clients think beyond incremental improvement to genuine transformation. Experience designing and delivering systemic solutions that span policy, process, organisational, and technology change. Demonstrated ability to coordinate multiple technology vendors and integrate their work with internal delivery teams. Strong experience planning and managing project delivery across multi-disciplinary teams, including human-centred designers. Proven experience managing senior stakeholders and executive level clients. Experience leading and managing teams of consultants, including contractors. Strong commercial acumen, including budget ownership, forecasting, and margin management. Solid understanding of modern technology, data, automation, and AI as enablers of fundamental business change. Excellent communication, facilitation, and presentation skills. Experience delivering large scale transformation, digital, or regulatory programmes in Financial Services or with Private Equity. Exposure to agile, waterfall, or hybrid delivery methodologies. Experience working on AI, data, cloud, or automation led initiatives. Experience contributing to sales, proposals, or account growth activities. What we offer Edinburgh based with flexible working Office on Edinburgh's prettiest and most Instagrammed street Company pension scheme Death in service cover Private medical insurance Electric Vehicle scheme Annual Team Trip Loads of lovely snacks (both healthy and indulgent) when you're in the office Be sure to tell us a little about yourself, why you want to work at Nile, and the type of challenges you're passionate about. Like a cover letter, but a little less formal. We promise to get back to you. (P.S. No recruiters, please.) We encourage applications from a variety of backgrounds, ethnicities, religions, ages, gender identities, sexual orientations and all abilities. Nile cares deeply about building a better business that supports equality and diversity; not just because it's the right thing to do, but because it makes us stronger. A quick note on eligibility: we aren't able to provide visa sponsorship for this role, so you'll need to have the right to work in the UK to apply.
Mar 02, 2026
Full time
Job type: Permanent, full-time (with flexible working options available) Job location: Edinburgh (Hybrid) Direct reports: None We are seeking a Principal Consultant with significant Financial Services experience to lead the design and delivery of complex technology- and AI-enabled client engagements focused on improving processes and customer experiences. This is not about incremental improvement or building faster horses - it's about helping our clients engage with the art of the possible, guiding them through the policy, process, business, and technology changes needed to realise genuine commercial impact. This is a senior, client-facing role suited to someone with 8+ years' experience in consulting or impact-led transformation. You must be comfortable operating with senior stakeholders, shaping solutions, and taking accountability for both delivery and commercial outcomes. As Principal Consultant, you will play a key role in bridging user and business needs with implementable technology capabilities (including data, automation, and AI), coordinating delivery across internal teams - including human-centred designers - and multiple external technology partners. The role combines advisory, delivery leadership, and commercial responsibility. This role is based in our Edinburgh office, with an expectation of regular in-office presence to support collaboration with colleagues and clients. Key responsibilities Client & Stakeholder Management Build and maintain trusted relationships with senior client stakeholders (Director / VP / C-suite level). Act as primary point of contact for clients, owning day-to-day engagement management and senior-level escalations. Lead workshops and stakeholder discussions to understand client challenges, strategic objectives, and regulatory constraints. Help clients see beyond current-state limitations to engage with what's genuinely possible with available technology. Provide clear, confident advice and challenge clients constructively to achieve better outcomes. Lead the definition and design of the business target-state that reimagine how work gets done - not just optimise existing processes. Help clients understand the art of the possible, translating existing and emerging technology capabilities into practical opportunities for their business. Work closely with human-centred designers and client subject matter experts to fundamentally rethink customer and colleague experiences. Navigate and shape end-to-end change across policy, process, organisation, and technology. Build compelling business cases that articulate genuine commercial impact, including (but not limited to) efficiency savings. Develop target operating models, roadmaps, and delivery plans that connect vision to value realisation. Delivery Leadership Plan, manage, and oversee end-to-end delivery, ensuring scope, time, cost, quality, and risk objectives are met. Coordinate and integrate the work of multiple technology vendors alongside internal design and delivery teams. Guide clients through the interconnected policy, process, and technology changes required to realise benefits. Take accountability for delivery outcomes across multiple workstreams and delivery teams. Establish and maintain effective delivery governance, reporting, and controls. Proactively identify delivery risks and issues, driving mitigation and resolution. Lead technology- and AI-enabled delivery teams, ensuring solutions are implemented responsibly and effectively whilst prioritising business outcomes. Take commercial accountability for client engagements, including budget ownership, forecasting, and margin management. Develop and manage engagement financial plans, ensuring delivery remains within agreed commercial parameters. Monitor financial performance throughout the engagement lifecycle and proactively manage risks to revenue, cost, and margin. Work closely with finance and leadership teams to provide accurate financial reporting and forward-looking forecasts. Manage contract scope, change control, and commercial discussions with clients and delivery partners. Lead, mentor, and manage teams of consultants, including both permanent staff and contractors. Set clear objectives, expectations, and delivery standards for team members. Support the development, coaching, and performance management of junior consultants Foster a collaborative, inclusive, and high-performance team culture. Manage and coordinate multiple third-party technology vendors across concurrent workstreams. Ensure effective collaboration between internal human-centred design teams and external technology partners. Hold partners accountable for delivery commitments, outcomes, and quality standards. Manage commercial and delivery relationships to ensure successful project outcomes. Business Development & Account Growth Support and, where appropriate, lead proposal development, bids, and responses to client opportunities. Identify and shape opportunities for follow-on work and account growth within existing clients. Work with account leads and leadership to develop account strategies and long term growth plans. Contribute to compelling value propositions, solution approaches, and pricing models. Build and maintain strong internal and external networks to support business development. Apply deep knowledge of Financial Services domains (e.g. banking, insurance, wealth, capital markets, payments, or regulatory change). Understand FS regulatory environments, risk, compliance, and governance requirements. Use industry knowledge to provide informed, pragmatic advice and shape credible delivery approaches. Who we're looking for Required experience & skills 8+ years' professional experience in consulting, advisory, or technology enabled organisations. Prior consulting experience, ideally within a Big 4 consultancy. Significant experience delivering projects within the Financial Services sector. Proven ability to help clients think beyond incremental improvement to genuine transformation. Experience designing and delivering systemic solutions that span policy, process, organisational, and technology change. Demonstrated ability to coordinate multiple technology vendors and integrate their work with internal delivery teams. Strong experience planning and managing project delivery across multi-disciplinary teams, including human-centred designers. Proven experience managing senior stakeholders and executive level clients. Experience leading and managing teams of consultants, including contractors. Strong commercial acumen, including budget ownership, forecasting, and margin management. Solid understanding of modern technology, data, automation, and AI as enablers of fundamental business change. Excellent communication, facilitation, and presentation skills. Experience delivering large scale transformation, digital, or regulatory programmes in Financial Services or with Private Equity. Exposure to agile, waterfall, or hybrid delivery methodologies. Experience working on AI, data, cloud, or automation led initiatives. Experience contributing to sales, proposals, or account growth activities. What we offer Edinburgh based with flexible working Office on Edinburgh's prettiest and most Instagrammed street Company pension scheme Death in service cover Private medical insurance Electric Vehicle scheme Annual Team Trip Loads of lovely snacks (both healthy and indulgent) when you're in the office Be sure to tell us a little about yourself, why you want to work at Nile, and the type of challenges you're passionate about. Like a cover letter, but a little less formal. We promise to get back to you. (P.S. No recruiters, please.) We encourage applications from a variety of backgrounds, ethnicities, religions, ages, gender identities, sexual orientations and all abilities. Nile cares deeply about building a better business that supports equality and diversity; not just because it's the right thing to do, but because it makes us stronger. A quick note on eligibility: we aren't able to provide visa sponsorship for this role, so you'll need to have the right to work in the UK to apply.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 27, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Feb 23, 2026
Full time
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
