Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Chartered Institute of Procurement and Supply (CIPS)
Commercial Manager- Europe/UK About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Commercial Manager (CM) reports to the Commercial Operations Director and receives strategic and technical direction from assigned Lines of Businesses (LOB) Managers. The CM works closely with the LOB and Sales team to analyse an opportunity's requirements, assist in determining its winning bid strategy, assign and drive completion of bid responsibilities, evaluate risks, determine market pricing, and run costing and cash flow models to create bids that satisfy the customers' bid requirements while achieving PROENERGY's internal requirements for margin and execution. This position is supported by the Sales team, Business Leaders and LOBs to ensure proper scope, costing, pricing, and strategic application throughout the commercial process. The CM will serve as a trusted advisor on LM6000 and LM2500 gas turbine field and depot level repairs to support both internal and external customers. Reports To: Director Commercial Operations Work Location: Europe/UK Position Responsibilities Define and assess work scope requirements for the repair and maintenance of LM6000 and LM2500 gas turbine modules and components to restore performance and extend operational life, ensuring safe and efficient equipment functionality. Collaborate with sales and internal stakeholders to develop field service and depot cost and pricing models for LM6000 and LM2500 proposals. Editing and proofreading skills are imperative along with the ability to work to a deadline. Deliver technical support to sales and commercial managers by preparing detailed technical work scopes for inclusion in customer proposals. Provide technical and commercial expertise during strategy sessions, proposal development, customer presentations, and negotiations for assigned opportunities. Lead the development of customer proposals, including drafting proposal documents, building cost models, managing CRM opportunities, and coordinating with stakeholders to ensure proposal accuracy and integrity. Coordinate with PROENERGY depots and sourcing teams to schedule work efficiently, ensuring optimal allocation of parts and labour. Demonstrate flexibility and a proactive approach to undertaking additional tasks as required to meet evolving business needs. Maintain and update proposal data within the Commercial Sales CRM application to ensure accurate tracking and reporting. Conduct thorough contract reviews to identify and mitigate technical and commercial risks. Advocate for customer-centric solutions that address commercial concerns and enhance bid competitiveness. Establish preliminary project schedules and define inputs necessary for the development of comprehensive project timelines by Lines of Business (LOB). Analyse and tailor project cash flow models to optimise payment milestone structures. Support project handovers following bid awards to ensure a seamless transition to execution teams. Compile reference materials, experience summaries, and supplemental documentation to support proposals. Manage internal and external communication of bid documents to ensure alignment and transparency. Ensure strict adherence to PROENERGY's commercial policies, procedures, and industry best practices. Required Qualifications Bachelor of Science in Engineering or Business, from an accredited college/university or equivalent experience as a Commercial Manager, Technical Director, Commercial Application Engineer, or Product Service Engineer. 5+ years, of LM aeroderivative gas turbine technology or equivalent turbine experience. 5+ years of commercial or proposal development experience. Previous experience in developing cost models and proposals. Have the right to work in the EU or UK is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screening and background checks. Desired Qualifications 10+ years of working experience specifically with LM6000 and/or LM2500 gas turbines. Previous experience in the power or energy industry, industrial utilities and or Oil & Gas markets. Previous Operations and Maintenance (O&M) experience with LM6000 and/or LM2500 gas turbines. Previous Field Engineering or Technical Advisor experience, previous project management experience. Strong English language, written and oral communication skills. Working knowledge of mechanical systems (fuel, water, oil, and air), electrical systems and or control systems (Woodward, Speedtronic, and Allen Bradley). Ability to read technical drawings (fabrication drawings, P&ID, schematics, etc.). Strong process discipline with sound analytical and problem-solving skills. Experience leading projects involving multi-disciplinary teams, ability to coordinate several projects simultaneously. Demonstrated team player, creative, out of the box thinker, proven interpersonal skills. Self-starter with initiative, understanding objectives and demonstrated ability to drive projects to completion. Previous experience responding to RFP's & Tenders is preferred. Ability to facilitate meetings and use input from sales accounts managers, business leaders and the PROENERGY execution teams to determine the best proposal solutions for customers. Desired Work Skills & Traits Proficient in the use of Adobe Acrobat Professional. Excellent document formatting proficiency in MS Word and proficiency with MS Office. Demonstrated proficiency in business letter writing and formal report writing. Thorough understanding of proper English usage, including spelling, grammar, and punctuation. Ability to respectfully respond to requests and inquiries from the general public in person and over the telephone. Ability to analyse and resolve problems in a logical and effective manner. Proven ability to conduct business research, synthesize and analyze data, and produce clear, concise, and accurate reports on complex topics. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
Mar 10, 2026
Full time
Commercial Manager- Europe/UK About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Commercial Manager (CM) reports to the Commercial Operations Director and receives strategic and technical direction from assigned Lines of Businesses (LOB) Managers. The CM works closely with the LOB and Sales team to analyse an opportunity's requirements, assist in determining its winning bid strategy, assign and drive completion of bid responsibilities, evaluate risks, determine market pricing, and run costing and cash flow models to create bids that satisfy the customers' bid requirements while achieving PROENERGY's internal requirements for margin and execution. This position is supported by the Sales team, Business Leaders and LOBs to ensure proper scope, costing, pricing, and strategic application throughout the commercial process. The CM will serve as a trusted advisor on LM6000 and LM2500 gas turbine field and depot level repairs to support both internal and external customers. Reports To: Director Commercial Operations Work Location: Europe/UK Position Responsibilities Define and assess work scope requirements for the repair and maintenance of LM6000 and LM2500 gas turbine modules and components to restore performance and extend operational life, ensuring safe and efficient equipment functionality. Collaborate with sales and internal stakeholders to develop field service and depot cost and pricing models for LM6000 and LM2500 proposals. Editing and proofreading skills are imperative along with the ability to work to a deadline. Deliver technical support to sales and commercial managers by preparing detailed technical work scopes for inclusion in customer proposals. Provide technical and commercial expertise during strategy sessions, proposal development, customer presentations, and negotiations for assigned opportunities. Lead the development of customer proposals, including drafting proposal documents, building cost models, managing CRM opportunities, and coordinating with stakeholders to ensure proposal accuracy and integrity. Coordinate with PROENERGY depots and sourcing teams to schedule work efficiently, ensuring optimal allocation of parts and labour. Demonstrate flexibility and a proactive approach to undertaking additional tasks as required to meet evolving business needs. Maintain and update proposal data within the Commercial Sales CRM application to ensure accurate tracking and reporting. Conduct thorough contract reviews to identify and mitigate technical and commercial risks. Advocate for customer-centric solutions that address commercial concerns and enhance bid competitiveness. Establish preliminary project schedules and define inputs necessary for the development of comprehensive project timelines by Lines of Business (LOB). Analyse and tailor project cash flow models to optimise payment milestone structures. Support project handovers following bid awards to ensure a seamless transition to execution teams. Compile reference materials, experience summaries, and supplemental documentation to support proposals. Manage internal and external communication of bid documents to ensure alignment and transparency. Ensure strict adherence to PROENERGY's commercial policies, procedures, and industry best practices. Required Qualifications Bachelor of Science in Engineering or Business, from an accredited college/university or equivalent experience as a Commercial Manager, Technical Director, Commercial Application Engineer, or Product Service Engineer. 5+ years, of LM aeroderivative gas turbine technology or equivalent turbine experience. 5+ years of commercial or proposal development experience. Previous experience in developing cost models and proposals. Have the right to work in the EU or UK is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screening and background checks. Desired Qualifications 10+ years of working experience specifically with LM6000 and/or LM2500 gas turbines. Previous experience in the power or energy industry, industrial utilities and or Oil & Gas markets. Previous Operations and Maintenance (O&M) experience with LM6000 and/or LM2500 gas turbines. Previous Field Engineering or Technical Advisor experience, previous project management experience. Strong English language, written and oral communication skills. Working knowledge of mechanical systems (fuel, water, oil, and air), electrical systems and or control systems (Woodward, Speedtronic, and Allen Bradley). Ability to read technical drawings (fabrication drawings, P&ID, schematics, etc.). Strong process discipline with sound analytical and problem-solving skills. Experience leading projects involving multi-disciplinary teams, ability to coordinate several projects simultaneously. Demonstrated team player, creative, out of the box thinker, proven interpersonal skills. Self-starter with initiative, understanding objectives and demonstrated ability to drive projects to completion. Previous experience responding to RFP's & Tenders is preferred. Ability to facilitate meetings and use input from sales accounts managers, business leaders and the PROENERGY execution teams to determine the best proposal solutions for customers. Desired Work Skills & Traits Proficient in the use of Adobe Acrobat Professional. Excellent document formatting proficiency in MS Word and proficiency with MS Office. Demonstrated proficiency in business letter writing and formal report writing. Thorough understanding of proper English usage, including spelling, grammar, and punctuation. Ability to respectfully respond to requests and inquiries from the general public in person and over the telephone. Ability to analyse and resolve problems in a logical and effective manner. Proven ability to conduct business research, synthesize and analyze data, and produce clear, concise, and accurate reports on complex topics. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
personalise marketing, including social media features. Job Description Create an environment in our LEGO Retail Store in Liverpool where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance! Core Responsibilities As Store Manager for Oxford Westgate, you'll understand the demands of retail management and know how to create a welcoming environment. An inspiring leader and team builder, you'll combine confidence, passion and energy with the empathy and listening skills that make all the difference. Financially and commercially aware and a strong people manager, you'll know how to juggle tasks and collaborators with ease: Be a role model in store for guest experience and a true ambassador for the LEGO Brand. 80% of your time will be invested right on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV etc.), deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency & profit by maintaining sound operational practices. Build rapport and a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources. Play your part in our team succeeding! The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail, you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell. Experience in store management coming from an international retail environment High interest in learning an innovative way of retailing and delivering pinnacle brand experience Experience managing and delivering commercial result Demonstrated leadership ability and proven record of developing staff; gets a lot of happiness to develop people; experience training new staff at all levels Strong communication, interpersonal and mentoring skills Excellent time management and organisational skills Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset Be able to work flexible hours; occasional travel may be required Typically store managers at Yellow Stores Leads a team, tasks are assigned with limited or no explanation Handling conflicts in negotiation with some guidance May manage ad-hoc projects or processes with support from senior colleaguesApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Feb 28, 2026
Full time
personalise marketing, including social media features. Job Description Create an environment in our LEGO Retail Store in Liverpool where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance! Core Responsibilities As Store Manager for Oxford Westgate, you'll understand the demands of retail management and know how to create a welcoming environment. An inspiring leader and team builder, you'll combine confidence, passion and energy with the empathy and listening skills that make all the difference. Financially and commercially aware and a strong people manager, you'll know how to juggle tasks and collaborators with ease: Be a role model in store for guest experience and a true ambassador for the LEGO Brand. 80% of your time will be invested right on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV etc.), deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency & profit by maintaining sound operational practices. Build rapport and a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources. Play your part in our team succeeding! The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail, you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell. Experience in store management coming from an international retail environment High interest in learning an innovative way of retailing and delivering pinnacle brand experience Experience managing and delivering commercial result Demonstrated leadership ability and proven record of developing staff; gets a lot of happiness to develop people; experience training new staff at all levels Strong communication, interpersonal and mentoring skills Excellent time management and organisational skills Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset Be able to work flexible hours; occasional travel may be required Typically store managers at Yellow Stores Leads a team, tasks are assigned with limited or no explanation Handling conflicts in negotiation with some guidance May manage ad-hoc projects or processes with support from senior colleaguesApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best in class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. The Director of Corporate plays a pivotal role in shaping and leading our corporate advisory services, overseeing the Risk & Reward, Pensions, and Employee Engagement teams. This strategic leadership role drives the development and delivery of market leading corporate financial planning solutions, ensuring a cohesive and commercially focused client experience that supports retention, growth, and revenue targets. The postholder is responsible for developing innovative, compliant, and high performing solutions that address the complex needs of our corporate clients while ensuring we remain at the forefront of the financial planning and employee benefits market. Responsibilities Strategic Leadership & Vision Develop and execute the corporate strategy in alignment with Titan's growth ambitions, working closely with executive leadership. Act as the strategic lead across all corporate service lines: pensions, employee engagement, and risk/reward. Monitor trends in legislation, financial markets, and corporate needs to ensure offerings are competitive, relevant, and future focused. Serve as a member of the senior leadership team, contributing to wider organisational strategy, culture, and governance. Client Growth & Revenue Generation Drive business development efforts to acquire and retain mid to large corporate clients. Identify opportunities for cross selling and upselling across the business to maximise client lifetime value. Execute targeted growth strategies in mid-large corporates, leveraging Titan's vertically integrated model (financial planning investment custody). Develop pricing and service models that drive sustainable profit growth while meeting client needs. Lead high level client relationships, providing thought leadership, commercial insights, and strategic guidance. Oversee pricing, proposition value cases, and develop commercial models to drive profitability Team Leadership & Operational Oversight Lead and inspire cross functional teams (Risk & Reward, Pensions, and Employee Engagement), ensuring clarity of purpose, accountability, and performance. Set clear KPIs and targets aligned to service excellence, regulatory compliance, and commercial outcomes. Create a culture of innovation, collaboration, and continuous improvement across the corporate function. Oversee operational processes and service delivery standards to ensure efficiency, compliance, and client satisfaction. Risk Management & Governance Ensure that all corporate services operate in full compliance with FCA regulations, pensions legislation, employment law, and internal risk policies. Lead governance frameworks to monitor and manage risk exposure across all corporate client relationships. Champion a strong risk aware culture across teams, supporting robust decision making. Product & Proposition Development Oversee the design and enhancement of corporate financial solutions, including group pensions, flexible benefits, total reward, and employee engagement platforms. Collaborate with marketing and proposition teams to enhance brand visibility, thought leadership, and sales enablement for corporate offerings. Ensure products are commercially viable, client centric, and adaptable to market shifts. Experience required Essential: Proven senior leadership experience within corporate financial planning, employee benefits, or wealth management. Deep knowledge of pensions (DB, DC, group schemes), reward strategies, and employee engagement models. Track record of delivering revenue growth through strategic client engagement and solution design. Strong understanding of FCA compliance, risk frameworks, and financial product regulation. Commercial acumen and ability to build high value relationships with C suite clients. Desirable: Experience scaling operations or leading a function through transformation/growth. Experience within a private equity backed or fast scaling business. Skills, Competencies & Qualifications (Essential & Desirable) Key Skills and Competencies Strategic thinking with commercial and financial insight Inspirational leadership and people management Exceptional client relationship and stakeholder management skills Deep technical understanding of corporate pension and benefits structures Strong communication and presentation skills Analytical with a solution oriented mindset Change and transformation leadership Essential: Chartered Financial Planner or equivalent qualification. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Some of our benefits Competitive salary Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3-days) Life Assurance Health cash plan Hybrid working Discretionary performance related bonus Employee Assistance Programme Lunch and snacks provided in the Bristol office. And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job related activities.
Feb 28, 2026
Full time
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best in class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. The Director of Corporate plays a pivotal role in shaping and leading our corporate advisory services, overseeing the Risk & Reward, Pensions, and Employee Engagement teams. This strategic leadership role drives the development and delivery of market leading corporate financial planning solutions, ensuring a cohesive and commercially focused client experience that supports retention, growth, and revenue targets. The postholder is responsible for developing innovative, compliant, and high performing solutions that address the complex needs of our corporate clients while ensuring we remain at the forefront of the financial planning and employee benefits market. Responsibilities Strategic Leadership & Vision Develop and execute the corporate strategy in alignment with Titan's growth ambitions, working closely with executive leadership. Act as the strategic lead across all corporate service lines: pensions, employee engagement, and risk/reward. Monitor trends in legislation, financial markets, and corporate needs to ensure offerings are competitive, relevant, and future focused. Serve as a member of the senior leadership team, contributing to wider organisational strategy, culture, and governance. Client Growth & Revenue Generation Drive business development efforts to acquire and retain mid to large corporate clients. Identify opportunities for cross selling and upselling across the business to maximise client lifetime value. Execute targeted growth strategies in mid-large corporates, leveraging Titan's vertically integrated model (financial planning investment custody). Develop pricing and service models that drive sustainable profit growth while meeting client needs. Lead high level client relationships, providing thought leadership, commercial insights, and strategic guidance. Oversee pricing, proposition value cases, and develop commercial models to drive profitability Team Leadership & Operational Oversight Lead and inspire cross functional teams (Risk & Reward, Pensions, and Employee Engagement), ensuring clarity of purpose, accountability, and performance. Set clear KPIs and targets aligned to service excellence, regulatory compliance, and commercial outcomes. Create a culture of innovation, collaboration, and continuous improvement across the corporate function. Oversee operational processes and service delivery standards to ensure efficiency, compliance, and client satisfaction. Risk Management & Governance Ensure that all corporate services operate in full compliance with FCA regulations, pensions legislation, employment law, and internal risk policies. Lead governance frameworks to monitor and manage risk exposure across all corporate client relationships. Champion a strong risk aware culture across teams, supporting robust decision making. Product & Proposition Development Oversee the design and enhancement of corporate financial solutions, including group pensions, flexible benefits, total reward, and employee engagement platforms. Collaborate with marketing and proposition teams to enhance brand visibility, thought leadership, and sales enablement for corporate offerings. Ensure products are commercially viable, client centric, and adaptable to market shifts. Experience required Essential: Proven senior leadership experience within corporate financial planning, employee benefits, or wealth management. Deep knowledge of pensions (DB, DC, group schemes), reward strategies, and employee engagement models. Track record of delivering revenue growth through strategic client engagement and solution design. Strong understanding of FCA compliance, risk frameworks, and financial product regulation. Commercial acumen and ability to build high value relationships with C suite clients. Desirable: Experience scaling operations or leading a function through transformation/growth. Experience within a private equity backed or fast scaling business. Skills, Competencies & Qualifications (Essential & Desirable) Key Skills and Competencies Strategic thinking with commercial and financial insight Inspirational leadership and people management Exceptional client relationship and stakeholder management skills Deep technical understanding of corporate pension and benefits structures Strong communication and presentation skills Analytical with a solution oriented mindset Change and transformation leadership Essential: Chartered Financial Planner or equivalent qualification. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Some of our benefits Competitive salary Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3-days) Life Assurance Health cash plan Hybrid working Discretionary performance related bonus Employee Assistance Programme Lunch and snacks provided in the Bristol office. And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job related activities.
Planner / Senior Planner RC Frame & Groundwork Subcontractor Office Location: Near Watford £70,000 - £90,000 + Package (based on experience) PLANNER needed with Reinforced Concrete Frame & Groundwork subcontractor experience for an immediately available position. About the Employer: Having been established for over 30 years within the specialist field of concrete frames and groundworks, this business is one of the leading names within this field. Current turnover is around £80m per annum. They currently complete packages ranging in value from £5m up to £30m each on a mixture of residential and commercial projects throughout London and the surrounding areas. This business prides itself on its positive brand across the whole industry. They are profitable, secure, and have an excellent client base. Their in-house capability to take complex projects from design through to completion has always made them stand out as one of the best. They are family owned and still maintain the family feel they have had over the last 15+ years I have known them, which is important, because not all do as they grow. I would highly recommend this business as a polished environment where individuals can grow and flourish, working on some of the best projects in London. About the Requirements / Responsibilities: You will be critical in supporting the Preconstruction & Delivery teams in producing, overseeing and monitoring the contract and construction programmes. You will have competence in Asta Power Project (or similar planning software) and a well-developed ability to communicate technical issues clearly. You will have the ability to read, absorb and visualise information from drawings and text and convert this into a robust vision for construction. You will be a communicator who can motivate ancillary staff who produce 3D/4D models and cartoon sketches, so that our proposals are set before the client using visual aids as well as text. Constructive communication with Estimators is also important. Experience of a busy and fast moving Concrete Frame and Groundwork Specialists tendering office and the necessary ability to cope under pressure. Broad engineering knowledge knowing when something looks right. You will support the PM in briefings to proactively focus design (temporary and permanent), procurement, labour, plant and staff in order to secure programmed dates and milestones. Numerate and articulate. To fulfil this role, we would ideally hope for the candidate to have spent a proportion of his / her career on building sites as an engineer, project manager or similar, in the specialist field of reinforced concrete frame construction and groundworks, but this is not essential if strong planning experience can be shown in this field. About the Rewards / Benefits : If successful, you will receive a strong basic salary estimated at £70,000 to £90,000 per annum (based on level of experience) with a package to match. This is negotiable and is available on a self-employed or PAYE basis. About Me, Your Consultant: My name is Andrew Jackson and I am one of the founding directors of Cityscape Recruitment Ltd. I have over 20 years of experience in civil engineering & construction recruitment, during which time, I have specialised in the niche sectors of concrete frames, groundworks, basement construction, and demolition. So, what does that mean for you? It means you won t be trusting your career to a rookie. I work with the vast majority of the groundwork & concrete frame businesses in the UK, and I can help not only introduce you but can give you up-to-date information on each of them, helping you make an informed decision so you can take your career forward. I ve been doing this for a fair while now, and I ve maintained a positive reputation because I tell people the truth. My job is to get you the options you want, give you the information you need, and then to let you decide what feels right for you. How to Apply: I am more than happy to discuss these opportunities with you over the phone or face-to-face in a fully confidential manner (you can get to know me while I get to know you). And I know this is an incestuous sector, and I fully understand the importance of keeping things discrete. It would be ideal to see a copy of your CV to understand your previous experience and employment. In line with GDPR laws, nothing will be done with your CV/details until we have discussed the role in detail anyway, but having gained an understanding of your formal past, this may help when we come to discuss options. My contact details are listed below: Email (remove all spaces): ltd . com Tel: (phone number removed)
Feb 27, 2026
Full time
Planner / Senior Planner RC Frame & Groundwork Subcontractor Office Location: Near Watford £70,000 - £90,000 + Package (based on experience) PLANNER needed with Reinforced Concrete Frame & Groundwork subcontractor experience for an immediately available position. About the Employer: Having been established for over 30 years within the specialist field of concrete frames and groundworks, this business is one of the leading names within this field. Current turnover is around £80m per annum. They currently complete packages ranging in value from £5m up to £30m each on a mixture of residential and commercial projects throughout London and the surrounding areas. This business prides itself on its positive brand across the whole industry. They are profitable, secure, and have an excellent client base. Their in-house capability to take complex projects from design through to completion has always made them stand out as one of the best. They are family owned and still maintain the family feel they have had over the last 15+ years I have known them, which is important, because not all do as they grow. I would highly recommend this business as a polished environment where individuals can grow and flourish, working on some of the best projects in London. About the Requirements / Responsibilities: You will be critical in supporting the Preconstruction & Delivery teams in producing, overseeing and monitoring the contract and construction programmes. You will have competence in Asta Power Project (or similar planning software) and a well-developed ability to communicate technical issues clearly. You will have the ability to read, absorb and visualise information from drawings and text and convert this into a robust vision for construction. You will be a communicator who can motivate ancillary staff who produce 3D/4D models and cartoon sketches, so that our proposals are set before the client using visual aids as well as text. Constructive communication with Estimators is also important. Experience of a busy and fast moving Concrete Frame and Groundwork Specialists tendering office and the necessary ability to cope under pressure. Broad engineering knowledge knowing when something looks right. You will support the PM in briefings to proactively focus design (temporary and permanent), procurement, labour, plant and staff in order to secure programmed dates and milestones. Numerate and articulate. To fulfil this role, we would ideally hope for the candidate to have spent a proportion of his / her career on building sites as an engineer, project manager or similar, in the specialist field of reinforced concrete frame construction and groundworks, but this is not essential if strong planning experience can be shown in this field. About the Rewards / Benefits : If successful, you will receive a strong basic salary estimated at £70,000 to £90,000 per annum (based on level of experience) with a package to match. This is negotiable and is available on a self-employed or PAYE basis. About Me, Your Consultant: My name is Andrew Jackson and I am one of the founding directors of Cityscape Recruitment Ltd. I have over 20 years of experience in civil engineering & construction recruitment, during which time, I have specialised in the niche sectors of concrete frames, groundworks, basement construction, and demolition. So, what does that mean for you? It means you won t be trusting your career to a rookie. I work with the vast majority of the groundwork & concrete frame businesses in the UK, and I can help not only introduce you but can give you up-to-date information on each of them, helping you make an informed decision so you can take your career forward. I ve been doing this for a fair while now, and I ve maintained a positive reputation because I tell people the truth. My job is to get you the options you want, give you the information you need, and then to let you decide what feels right for you. How to Apply: I am more than happy to discuss these opportunities with you over the phone or face-to-face in a fully confidential manner (you can get to know me while I get to know you). And I know this is an incestuous sector, and I fully understand the importance of keeping things discrete. It would be ideal to see a copy of your CV to understand your previous experience and employment. In line with GDPR laws, nothing will be done with your CV/details until we have discussed the role in detail anyway, but having gained an understanding of your formal past, this may help when we come to discuss options. My contact details are listed below: Email (remove all spaces): ltd . com Tel: (phone number removed)
Working hours: 35 hours per week, Monday to Friday Duration: 12 month Fixed Term Contract Location: Gloucester Job Ref: 204534 About the role Benefact Group are looking for a Finance Business Partner (Group IT & Transformation) to join our Gloucester office. The Finance Business Partner (Group IT & Transformation) provides essential financial analysis, reporting, and insight to underpin technology and transformation initiatives. Working closely with the Finance Business Partner (Group Strategy), this role ensures that financial discipline and governance are maintained across IT and group change portfolios. The role focuses on preparing accurate data, monitoring budgets, and supporting decision making processes, enabling the senior partner to drive strategic conversations and deliver value from investments. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Providing financial insight and analysis to support strategic decision making, business cases, investment appraisals, and post implementation reviews. Ensuring accurate, consistent financial information through day to day monitoring, reporting, forecasting, and variance/risk management across Group IT and transformation portfolios. Safeguarding budgets by tracking spend, identifying risks and opportunities, and optimising resource allocation. Translating complex financial data into clear insights for non finance stakeholders while building strong cross functional relationships across Finance, IT, and Change teams. Supporting core planning and operational processes, including budgeting, strategic planning, Workday process implementation, and development of shared service and cost allocation models. What you'll need to have Qualified Accountant with FP&A experience. Financial Services experience or IT business partnering experience. Excellent analytical and diagnostic skills. Strong communication and stakeholder management skills. Proficiency in financial modelling, scenario analysis, and automation (pivot tables, lookups). Organised and detailed oriented. Strong Excel skills. What makes you stand out Experience with BI tools. Insurance Experience. What we offer A competitive salary - let's discuss it. Hybrid working. Group Personal Pension - up to 12% employer contribution. Generous annual bonus scheme between 6% and 24%. 25 days annual leave plus bank holidays, and a holiday buy and sell scheme. An array of health and wellbeing benefits, including private healthcare, income protection and life assurance. £200 annual personal grant to a charity of your choice. Encouraged to take at least one volunteering day per year. Employee Assistance Programme. Full study support to gain professional qualifications. Access to virtual GP. Enhanced maternity and paternity pay. Hear from the hiring manager "Come join our Finance team! We work closely with IT and transformation teams to turn financial data into clear insights that drive real decisions. From safeguarding budgets to supporting strategic planning, you'll be part of a collaborative team that makes a big impact across the business." About us Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135 year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Feb 27, 2026
Full time
Working hours: 35 hours per week, Monday to Friday Duration: 12 month Fixed Term Contract Location: Gloucester Job Ref: 204534 About the role Benefact Group are looking for a Finance Business Partner (Group IT & Transformation) to join our Gloucester office. The Finance Business Partner (Group IT & Transformation) provides essential financial analysis, reporting, and insight to underpin technology and transformation initiatives. Working closely with the Finance Business Partner (Group Strategy), this role ensures that financial discipline and governance are maintained across IT and group change portfolios. The role focuses on preparing accurate data, monitoring budgets, and supporting decision making processes, enabling the senior partner to drive strategic conversations and deliver value from investments. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Providing financial insight and analysis to support strategic decision making, business cases, investment appraisals, and post implementation reviews. Ensuring accurate, consistent financial information through day to day monitoring, reporting, forecasting, and variance/risk management across Group IT and transformation portfolios. Safeguarding budgets by tracking spend, identifying risks and opportunities, and optimising resource allocation. Translating complex financial data into clear insights for non finance stakeholders while building strong cross functional relationships across Finance, IT, and Change teams. Supporting core planning and operational processes, including budgeting, strategic planning, Workday process implementation, and development of shared service and cost allocation models. What you'll need to have Qualified Accountant with FP&A experience. Financial Services experience or IT business partnering experience. Excellent analytical and diagnostic skills. Strong communication and stakeholder management skills. Proficiency in financial modelling, scenario analysis, and automation (pivot tables, lookups). Organised and detailed oriented. Strong Excel skills. What makes you stand out Experience with BI tools. Insurance Experience. What we offer A competitive salary - let's discuss it. Hybrid working. Group Personal Pension - up to 12% employer contribution. Generous annual bonus scheme between 6% and 24%. 25 days annual leave plus bank holidays, and a holiday buy and sell scheme. An array of health and wellbeing benefits, including private healthcare, income protection and life assurance. £200 annual personal grant to a charity of your choice. Encouraged to take at least one volunteering day per year. Employee Assistance Programme. Full study support to gain professional qualifications. Access to virtual GP. Enhanced maternity and paternity pay. Hear from the hiring manager "Come join our Finance team! We work closely with IT and transformation teams to turn financial data into clear insights that drive real decisions. From safeguarding budgets to supporting strategic planning, you'll be part of a collaborative team that makes a big impact across the business." About us Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135 year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
B2B Strategic Development and Partnerships Manager About the job Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Competitive Permanent Full Time (37.5 hours) - Permanent We'reexpanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supplychainand digital platforms with tailored B2B propositions,pricingand service models. Our ambition is to make B2B buying fast,simpleand reliable, removing friction through seamless digital journeys, dependableavailabilityand service that customers can rely on. As our B2B Category Enablement & Partnerships Manager, you'll take big picture strategy and turn it into action, weaving B2B priorities into category plans, sharpening our range and pricing approach, and unlocking the partnerships that fuel accelerated growth. This isn't just a growing space; it's one that's taking off fast. Screwfix B2B is evolving at pace, and you'll be right in the centre of that momentum. You'll shape long term frameworks, build strategic supplier relationships and influence decisions that shape how we show up for customers now and in the years ahead. You'll work closely with Directors and senior leaders, building a profile that opens doors while having the freedom to create, experiment and develop new commercial models from the ground up. What you design won't sit on a shelf, you'll see the impact in customer experience, supplier engagement and commercial performance almost immediately. And the best part? You'll leave a visible mark on one of the biggest growth opportunities in the business, helping shape a B2B offer that customers naturally gravitate to and competitors can't ignore. This is more than a job. It's a platform: for influence, for pace, for career acceleration, and for building something that lasts. What's in it for you? Discretionary annual bonus up to 50% Company car or allowance of up to £6,500 per annum 33 days' holiday (including bank holidays, 5 of which can be taken flexibly) Hybrid working with up to 2 days working from home Flexible start and end times around core working hours Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand new or pre loved electric vehicle Up to 14% employer pension contributions Life cover up to 4x your salary Health cash plan and discounted gym memberships (up to 25% savings) 20% discount at Screwfix and B&Q B2B offer build: Range, Price and Availability: Embed B2B requirements into category plans (range, pricing, availability and value proposition) with clear Key Accounts 'must win' priorities. Own development of tender ready sector catalogues and KA specific range packs, including rapid onboarding of qualifying SKUs for priority sectors. Shape contract ready pricing constructs with Trading/Finance (e.g., price architecture, compliance incentives and measurable value tracking where relevant). Strategic supplier partnerships and funding: Lead strategic, sector based supplier engagement alongside Category and Trading Directors to unlock B2B growth, funding and exclusives. Own Joint Business Plans (JBPs) for priority suppliers with B2B specific growth initiatives, governance and benefit tracking. Develop supplier funded propositions that improve customer value and profitability (e.g., service bundles, innovation, exclusivity, category led solutions) Partnerships beyond product Identify and develop partners that enable managed services / solution propositions aligned to Key Accounts (e.g., service partners, on site solutions), in collaboration with Ops and Sector Leads. Define commercial frameworks and performance expectations for partners, ensuring alignment with the overall B2B offer. Cross functional alignment and governance Align Supply Chain, Marketing/Retail Media and Finance around B2B offer priorities; remove decision friction and drive pace. Standardise governance processes and ways of working for scalable B2B growth (templates, forums, decision rights, KPI tracking). Ensure offer commitments (availability/service promise) are clearly defined; Ops owns execution and performance outcomes Senior commercial/category experience with demonstrable impact in category strategy, supplier negotiations and partnership development. Strong ability to translate customer/sector needs into offer roadmaps (range/pricing/availability) and governance routines. Experience building JBPs and securing supplier investment/funding tied to measurable outcomes Comfortable operating in a matrix and influencing Trading, Category, Supply Chain and Finance at senior levels. Analytical and structured: able to prioritise, quantify value, and run governance/track benefits Experience building tender ready catalogues / sector specific assortments and accelerating SKU onboarding. Experience shaping contract pricing constructs (price architecture, compliance incentives, value tracking) in partnership with Trading/Finance. Experience developing partnerships beyond product (e.g., managed services / solution partners). Familiarity with retail media/marketing levers to support B2B offer growth and supplier funded initiatives. Financial wellbeing Wagestream access to track earnings and save Access to the Kingfisher Share Scheme Exclusive offers and discounts via our Hapi app Cycle to work scheme and savings on bikes Every day benefits Career progression and development programmes Coaching and mentoring to help you thrive Access to wellbeing resourcing including PepTalk Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Sustainability at Screwfix We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us. We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone. Please let us know at if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE Bonus We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures. Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning click apply for full job details
Feb 24, 2026
Full time
B2B Strategic Development and Partnerships Manager About the job Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Competitive Permanent Full Time (37.5 hours) - Permanent We'reexpanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supplychainand digital platforms with tailored B2B propositions,pricingand service models. Our ambition is to make B2B buying fast,simpleand reliable, removing friction through seamless digital journeys, dependableavailabilityand service that customers can rely on. As our B2B Category Enablement & Partnerships Manager, you'll take big picture strategy and turn it into action, weaving B2B priorities into category plans, sharpening our range and pricing approach, and unlocking the partnerships that fuel accelerated growth. This isn't just a growing space; it's one that's taking off fast. Screwfix B2B is evolving at pace, and you'll be right in the centre of that momentum. You'll shape long term frameworks, build strategic supplier relationships and influence decisions that shape how we show up for customers now and in the years ahead. You'll work closely with Directors and senior leaders, building a profile that opens doors while having the freedom to create, experiment and develop new commercial models from the ground up. What you design won't sit on a shelf, you'll see the impact in customer experience, supplier engagement and commercial performance almost immediately. And the best part? You'll leave a visible mark on one of the biggest growth opportunities in the business, helping shape a B2B offer that customers naturally gravitate to and competitors can't ignore. This is more than a job. It's a platform: for influence, for pace, for career acceleration, and for building something that lasts. What's in it for you? Discretionary annual bonus up to 50% Company car or allowance of up to £6,500 per annum 33 days' holiday (including bank holidays, 5 of which can be taken flexibly) Hybrid working with up to 2 days working from home Flexible start and end times around core working hours Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand new or pre loved electric vehicle Up to 14% employer pension contributions Life cover up to 4x your salary Health cash plan and discounted gym memberships (up to 25% savings) 20% discount at Screwfix and B&Q B2B offer build: Range, Price and Availability: Embed B2B requirements into category plans (range, pricing, availability and value proposition) with clear Key Accounts 'must win' priorities. Own development of tender ready sector catalogues and KA specific range packs, including rapid onboarding of qualifying SKUs for priority sectors. Shape contract ready pricing constructs with Trading/Finance (e.g., price architecture, compliance incentives and measurable value tracking where relevant). Strategic supplier partnerships and funding: Lead strategic, sector based supplier engagement alongside Category and Trading Directors to unlock B2B growth, funding and exclusives. Own Joint Business Plans (JBPs) for priority suppliers with B2B specific growth initiatives, governance and benefit tracking. Develop supplier funded propositions that improve customer value and profitability (e.g., service bundles, innovation, exclusivity, category led solutions) Partnerships beyond product Identify and develop partners that enable managed services / solution propositions aligned to Key Accounts (e.g., service partners, on site solutions), in collaboration with Ops and Sector Leads. Define commercial frameworks and performance expectations for partners, ensuring alignment with the overall B2B offer. Cross functional alignment and governance Align Supply Chain, Marketing/Retail Media and Finance around B2B offer priorities; remove decision friction and drive pace. Standardise governance processes and ways of working for scalable B2B growth (templates, forums, decision rights, KPI tracking). Ensure offer commitments (availability/service promise) are clearly defined; Ops owns execution and performance outcomes Senior commercial/category experience with demonstrable impact in category strategy, supplier negotiations and partnership development. Strong ability to translate customer/sector needs into offer roadmaps (range/pricing/availability) and governance routines. Experience building JBPs and securing supplier investment/funding tied to measurable outcomes Comfortable operating in a matrix and influencing Trading, Category, Supply Chain and Finance at senior levels. Analytical and structured: able to prioritise, quantify value, and run governance/track benefits Experience building tender ready catalogues / sector specific assortments and accelerating SKU onboarding. Experience shaping contract pricing constructs (price architecture, compliance incentives, value tracking) in partnership with Trading/Finance. Experience developing partnerships beyond product (e.g., managed services / solution partners). Familiarity with retail media/marketing levers to support B2B offer growth and supplier funded initiatives. Financial wellbeing Wagestream access to track earnings and save Access to the Kingfisher Share Scheme Exclusive offers and discounts via our Hapi app Cycle to work scheme and savings on bikes Every day benefits Career progression and development programmes Coaching and mentoring to help you thrive Access to wellbeing resourcing including PepTalk Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Sustainability at Screwfix We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us. We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone. Please let us know at if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE Bonus We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures. Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning click apply for full job details
Data Science Manager page is loaded Data Science Managerlocations: London / Hybrid: Bexhill / Hybrid: Leicester / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Data Science Manager Location: Bexhill/Leicester/London - Hybrid Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over four million customers, but we know there's even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number - it's a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. The Role: It's a very exciting time for us; we're transforming our business to become a truly data-led, digital first insurer, and we're looking for an Data Scientists to join us on our journey.The Senior Data Scientist will play a vital role in the evolution of cutting-edge data assets and predictive models that feed into Hastings' market-leading pricing activities.This will be a prominent role where the results of your contributions will be measurably felt in the performance of the business. We are looking for someone with an appetite for initiative, a curiosity for data exploration, and a desire to champion the latest machine learning (ML) techniques for creating production grade models. Accountabilities Your remit will include the following: Create and maintain analytical tools to support in the management of our risk portfolio. Develop best in-class models to predict claims outcomes, fraud and other risk KPIs. Engineer powerful new rating factors to be deployed into our rating algorithms. Identify, analyse and monetise new data sources. What we are looking for: Essential Experience building predictive models in a commercial environment. Keen interest in emerging ML techniques and their commercial value. Proficiency in Python and SQL. Strong communication skills. Ability to work cross-functionally with Data Engineers, Data Scientists, Actuaries and Pricing Analysts.Desirable Experience using cloud-based ML technologies. Proficiency in R. GitHub as a code collaboration tool.Personal Attributes Natural problem solver who loves building quality solutions to complex real-world challenges. Ability to work independently to deliver solutions to a well-defined set of requirements. Dynamic, flexible and delivery-focused work ethic required to adapt to a fast-paced environment Interview Process: Recruiter screening call1st Round - Intro call with Hiring manager2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our career's website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Feb 22, 2026
Full time
Data Science Manager page is loaded Data Science Managerlocations: London / Hybrid: Bexhill / Hybrid: Leicester / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Data Science Manager Location: Bexhill/Leicester/London - Hybrid Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over four million customers, but we know there's even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number - it's a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. The Role: It's a very exciting time for us; we're transforming our business to become a truly data-led, digital first insurer, and we're looking for an Data Scientists to join us on our journey.The Senior Data Scientist will play a vital role in the evolution of cutting-edge data assets and predictive models that feed into Hastings' market-leading pricing activities.This will be a prominent role where the results of your contributions will be measurably felt in the performance of the business. We are looking for someone with an appetite for initiative, a curiosity for data exploration, and a desire to champion the latest machine learning (ML) techniques for creating production grade models. Accountabilities Your remit will include the following: Create and maintain analytical tools to support in the management of our risk portfolio. Develop best in-class models to predict claims outcomes, fraud and other risk KPIs. Engineer powerful new rating factors to be deployed into our rating algorithms. Identify, analyse and monetise new data sources. What we are looking for: Essential Experience building predictive models in a commercial environment. Keen interest in emerging ML techniques and their commercial value. Proficiency in Python and SQL. Strong communication skills. Ability to work cross-functionally with Data Engineers, Data Scientists, Actuaries and Pricing Analysts.Desirable Experience using cloud-based ML technologies. Proficiency in R. GitHub as a code collaboration tool.Personal Attributes Natural problem solver who loves building quality solutions to complex real-world challenges. Ability to work independently to deliver solutions to a well-defined set of requirements. Dynamic, flexible and delivery-focused work ethic required to adapt to a fast-paced environment Interview Process: Recruiter screening call1st Round - Intro call with Hiring manager2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our career's website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Join OneAdvanced Senior Product Manager - Applied AI Location: HybridEmployment Type: Full time About the role We are delivering a major transformation as we move from a portfolio of legacy healthcare products to a unified Single Health Platform. Alongside protecting critical national infrastructure, we are building a modern, data-driven ecosystem powered by AI agents, Data as a Service, and intelligent workflows. As Senior Product Manager for Applied AI, you will lead the "Engine Room" that underpins our intelligent capabilities. You will define the roadmap for NLP, machine learning, and statistical models that power our user-facing systems, including DaaS and AI agents. This is a strategic role focused on ensuring our AI capabilities are safe, scalable, clinically responsible, and aligned to real user needs. What You Will Do Define and own the roadmap for AI capabilities, deciding which models to build, buy, or fine-tune Ensure applied AI initiatives are aligned to user value across agents and workflow products Act as the bridge between data scientists, engineers, and product teams to ensure AI solutions address real-world problems Define and track performance metrics such as accuracy, latency, and clinical safety Work closely with Shared Services and DevOps teams to ensure AI infrastructure is secure, scalable, and compliant Translate strategic objectives into clear delivery priorities for applied AI teams Balance innovation with safety, governance, and regulatory considerations What You Will Have Strong background in Data Science, Artificial Intelligence, or ML product management Experience delivering AI or machine learning products in production environments Ability to translate complex technical concepts into clear product direction for non-technical stakeholders Experience managing data-heavy or model-driven product roadmaps Understanding of performance measurement, evaluation frameworks, and responsible AI practices Experience in healthcare or regulated industries is advantageous Strong stakeholder management skills and the ability to influence across disciplines What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Feb 19, 2026
Full time
Join OneAdvanced Senior Product Manager - Applied AI Location: HybridEmployment Type: Full time About the role We are delivering a major transformation as we move from a portfolio of legacy healthcare products to a unified Single Health Platform. Alongside protecting critical national infrastructure, we are building a modern, data-driven ecosystem powered by AI agents, Data as a Service, and intelligent workflows. As Senior Product Manager for Applied AI, you will lead the "Engine Room" that underpins our intelligent capabilities. You will define the roadmap for NLP, machine learning, and statistical models that power our user-facing systems, including DaaS and AI agents. This is a strategic role focused on ensuring our AI capabilities are safe, scalable, clinically responsible, and aligned to real user needs. What You Will Do Define and own the roadmap for AI capabilities, deciding which models to build, buy, or fine-tune Ensure applied AI initiatives are aligned to user value across agents and workflow products Act as the bridge between data scientists, engineers, and product teams to ensure AI solutions address real-world problems Define and track performance metrics such as accuracy, latency, and clinical safety Work closely with Shared Services and DevOps teams to ensure AI infrastructure is secure, scalable, and compliant Translate strategic objectives into clear delivery priorities for applied AI teams Balance innovation with safety, governance, and regulatory considerations What You Will Have Strong background in Data Science, Artificial Intelligence, or ML product management Experience delivering AI or machine learning products in production environments Ability to translate complex technical concepts into clear product direction for non-technical stakeholders Experience managing data-heavy or model-driven product roadmaps Understanding of performance measurement, evaluation frameworks, and responsible AI practices Experience in healthcare or regulated industries is advantageous Strong stakeholder management skills and the ability to influence across disciplines What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at