Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? Then working at Advance Charity could be the career choice for you! We are looking for a Bid Officer (Bid Writer) Salary: £34,000 - £39,000 per annum Location: Hammersmith Head Office Hours: 35 hours (full time) Contract: Permanent We recognise that many working women have commitments outside of work, so we re open to discuss flexible working options and solutions that suit you, and still suit the needs of the business. Please indicate in your supporting statement if you d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application. About us: Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending. About the role: As the Bid Officer, you will support statutory and non-statutory funding across Advance s services, with oversight by the Development Manager and support from the Development and Fundraising Co-ordinator. They will also provide assistance to the Head of Fundraising. The role will ensure a high standard of professional bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines. You will plan and produce compliant proposal documents, bringing together expertise, best practice, research and data to develop compelling tender responses. Your role will be responsible for shaping service delivery models in collaboration with internal subject matter experts, bid writing and editing, coordinating the final document review and document governance. Please note: In this role we are always exploring new technology and tools to support better ways of working, however the sector we work in means that we are often required to submit bids that are written without AI involvement. We need someone with great writing skills in this role and will be testing this with an in-person assessment as part of our recruitment process. Key responsibilities include (but are not limited to): Plan and write compliant, professionally produced proposals within defined timeframes and coordinate supplementary documents required Foster collaboration and coordinate proposal input from a variety of stakeholders including Services, Evidence and Insights, People team, Finance and Governance team, Safeguarding Undertake editing of proposals, including spelling and grammar checks, and share with internal stakeholders for final approval in advance Project manage the writing of smaller tenders/grant applications including responsible for agreeing budget with Finance team Ensure all supplementary documents, including approval documents, are produced in a timely fashion and accompanying governance processes are completed Follow team processes for filing and version control Work alongside external partners to inform competitive bid submissions Support preparation for tender handover following contract award with Implementation Manager Monitor statutory and non-statutory funding opportunities (local authority, central government, trusts) via portals and support existing services to prepare for retender Brief leadership on go/no go decisions Conduct post-proposal reviews and support continuous improvement of the department About You: To be successful as the Bid Officer you ll need the below experience and skills: Experience of writing successful tenders, proposals or grant submissions, with excellent written and verbal skills that support coordination of clear, compelling and concise bid responses Excellent attention-to-detail and accuracy with strong editing and proof-reading skills A pro-active approach to developing strong working relationships with staff at all levels of the organisation and with external stakeholders Be highly organised and solutions-focused, able to plan, prioritise and meet deadlines under pressure Be committed to Advance s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered. Please see the end of the advert for the downloadable Job Specification Closing Date for Applications: 26th February 2026 Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate Interviews are taking place: Between 3rd to 9th March 2026 (this may be subject to change), We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role. Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Access to Yoga/Meditation and many more activities on our wellbeing online platform Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days- Thorough induction and training Career development pathways Diversity, Inclusion and Equal Opportunities We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals. We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Feb 11, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? Then working at Advance Charity could be the career choice for you! We are looking for a Bid Officer (Bid Writer) Salary: £34,000 - £39,000 per annum Location: Hammersmith Head Office Hours: 35 hours (full time) Contract: Permanent We recognise that many working women have commitments outside of work, so we re open to discuss flexible working options and solutions that suit you, and still suit the needs of the business. Please indicate in your supporting statement if you d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application. About us: Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending. About the role: As the Bid Officer, you will support statutory and non-statutory funding across Advance s services, with oversight by the Development Manager and support from the Development and Fundraising Co-ordinator. They will also provide assistance to the Head of Fundraising. The role will ensure a high standard of professional bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines. You will plan and produce compliant proposal documents, bringing together expertise, best practice, research and data to develop compelling tender responses. Your role will be responsible for shaping service delivery models in collaboration with internal subject matter experts, bid writing and editing, coordinating the final document review and document governance. Please note: In this role we are always exploring new technology and tools to support better ways of working, however the sector we work in means that we are often required to submit bids that are written without AI involvement. We need someone with great writing skills in this role and will be testing this with an in-person assessment as part of our recruitment process. Key responsibilities include (but are not limited to): Plan and write compliant, professionally produced proposals within defined timeframes and coordinate supplementary documents required Foster collaboration and coordinate proposal input from a variety of stakeholders including Services, Evidence and Insights, People team, Finance and Governance team, Safeguarding Undertake editing of proposals, including spelling and grammar checks, and share with internal stakeholders for final approval in advance Project manage the writing of smaller tenders/grant applications including responsible for agreeing budget with Finance team Ensure all supplementary documents, including approval documents, are produced in a timely fashion and accompanying governance processes are completed Follow team processes for filing and version control Work alongside external partners to inform competitive bid submissions Support preparation for tender handover following contract award with Implementation Manager Monitor statutory and non-statutory funding opportunities (local authority, central government, trusts) via portals and support existing services to prepare for retender Brief leadership on go/no go decisions Conduct post-proposal reviews and support continuous improvement of the department About You: To be successful as the Bid Officer you ll need the below experience and skills: Experience of writing successful tenders, proposals or grant submissions, with excellent written and verbal skills that support coordination of clear, compelling and concise bid responses Excellent attention-to-detail and accuracy with strong editing and proof-reading skills A pro-active approach to developing strong working relationships with staff at all levels of the organisation and with external stakeholders Be highly organised and solutions-focused, able to plan, prioritise and meet deadlines under pressure Be committed to Advance s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered. Please see the end of the advert for the downloadable Job Specification Closing Date for Applications: 26th February 2026 Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate Interviews are taking place: Between 3rd to 9th March 2026 (this may be subject to change), We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role. Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Access to Yoga/Meditation and many more activities on our wellbeing online platform Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days- Thorough induction and training Career development pathways Diversity, Inclusion and Equal Opportunities We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals. We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Department Manager, Merch, Wonderland Rd page is loaded Department Manager, Merch, Wonderland Rdlocations: London, ONtime type: Full timeposted on: Posted Todayjob requisition id: JR158569Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork - and we would love to see you in our starting line-up. Department Sales Manager (Merchandise) Execute PHL's Brand Purpose to the highest capability. Manage all promo and pricing standards Build and oversee product flow, merchandising plans and overall presentation standards Protection of Company Assets is necessary. Uphold all Company & Business Compliance expectations. Become a Community Ambassador partnering with local MHA's. Ability to manage capacity and change management initiatives. What you will do Customer Service: Champion and deliver Pro Hockey Life's Customer Experience Model across the entire Store Team. Ensure floor plan is a fully accessible and easily shoppable experience. Execute and maintain PHL pricing and promotion strategies Ensure Staff Onboarding is delivered to the company's expectation. Become an Ambassador of Canadian Tire's Triangle Rewards Program Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs. Store Operations: Flawless execution of PHL's visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs Effectively utilizes meet all store operating initiatives and directives according to required timelines. Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps. Establish efficient process to maintain product flow from the warehouse onto the sales floor Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures. Training: Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support. Follow up to ensure execution of Weekly Plans for the store. Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team. Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information. Ensure PHL staff have understanding of department maintenance standards and general merchandising Provide resolution for all customer concerns. Leadership: Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation. Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary. Promotes and maintains a positive and motivating work environment. Provides mentorship to teams and influences continuous growth, Sponsors encourage to support community engagement efforts. What you bring Proven Leader and Mentor Proven ability to build and manage daily store execution plan. Exceptional communication skills & organizational skills Organized individual with understanding of compliance management Superior training and coaching skills High energy, enthusiastic individual who is driven to succeed Previous retail management experience an asset We're always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your well-being Career growth opportunities and product discountsOur typical hiring range is between $32,800 and $49,200. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted. posting represents an existing vacancy within our organization.At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.We are one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you're ready to take on new challenges - be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have - there is a place for you here, so apply today.
Feb 11, 2026
Full time
Department Manager, Merch, Wonderland Rd page is loaded Department Manager, Merch, Wonderland Rdlocations: London, ONtime type: Full timeposted on: Posted Todayjob requisition id: JR158569Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork - and we would love to see you in our starting line-up. Department Sales Manager (Merchandise) Execute PHL's Brand Purpose to the highest capability. Manage all promo and pricing standards Build and oversee product flow, merchandising plans and overall presentation standards Protection of Company Assets is necessary. Uphold all Company & Business Compliance expectations. Become a Community Ambassador partnering with local MHA's. Ability to manage capacity and change management initiatives. What you will do Customer Service: Champion and deliver Pro Hockey Life's Customer Experience Model across the entire Store Team. Ensure floor plan is a fully accessible and easily shoppable experience. Execute and maintain PHL pricing and promotion strategies Ensure Staff Onboarding is delivered to the company's expectation. Become an Ambassador of Canadian Tire's Triangle Rewards Program Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs. Store Operations: Flawless execution of PHL's visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs Effectively utilizes meet all store operating initiatives and directives according to required timelines. Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps. Establish efficient process to maintain product flow from the warehouse onto the sales floor Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures. Training: Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support. Follow up to ensure execution of Weekly Plans for the store. Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team. Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information. Ensure PHL staff have understanding of department maintenance standards and general merchandising Provide resolution for all customer concerns. Leadership: Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation. Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary. Promotes and maintains a positive and motivating work environment. Provides mentorship to teams and influences continuous growth, Sponsors encourage to support community engagement efforts. What you bring Proven Leader and Mentor Proven ability to build and manage daily store execution plan. Exceptional communication skills & organizational skills Organized individual with understanding of compliance management Superior training and coaching skills High energy, enthusiastic individual who is driven to succeed Previous retail management experience an asset We're always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your well-being Career growth opportunities and product discountsOur typical hiring range is between $32,800 and $49,200. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted. posting represents an existing vacancy within our organization.At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.We are one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you're ready to take on new challenges - be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have - there is a place for you here, so apply today.
Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful. You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Do you have what it takes? Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous. Significant experience in a similar role within a multi site retailer or property company. Detailed knowledge of lease management, maintenance, and upkeep. Proven track record working cross functionally with departments involving finance, digital, and real estate accountability. Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment. Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems. A collaborative individual ready to push boundaries and assist across various projects. Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave We offer enhanced paid leave options for those important times. Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Feb 11, 2026
Full time
Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful. You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Do you have what it takes? Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous. Significant experience in a similar role within a multi site retailer or property company. Detailed knowledge of lease management, maintenance, and upkeep. Proven track record working cross functionally with departments involving finance, digital, and real estate accountability. Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment. Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems. A collaborative individual ready to push boundaries and assist across various projects. Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave We offer enhanced paid leave options for those important times. Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
personalise marketing, including social media features. Assistant Store Manager- Leicester Square page is loaded Assistant Store Manager- Leicester Squarelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: Job Description Core Responsibilities:• Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum • Cultivate a positive team environment that promotes a safe and fun atmosphere • Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators • Help recruit, coach and develop to ensure a productive and collaborative team• Typically Associate Store Manager at a Yellow StoreApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Feb 08, 2026
Full time
personalise marketing, including social media features. Assistant Store Manager- Leicester Square page is loaded Assistant Store Manager- Leicester Squarelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: Job Description Core Responsibilities:• Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum • Cultivate a positive team environment that promotes a safe and fun atmosphere • Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators • Help recruit, coach and develop to ensure a productive and collaborative team• Typically Associate Store Manager at a Yellow StoreApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
personalise marketing, including social media features. Senior Manager, Lease Processes and Tools page is loaded Senior Manager, Lease Processes and Toolslocations: Londonposted on: Posted Todayjob requisition id: Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross-functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful.You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross-functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross-department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision-making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go-to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision-making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous Significant experience in a similar role within a multi-site retailer or property company Detailed knowledge of lease management, maintenance, and upkeep Proven track record working cross functionally with departments involving finance, digital, and real estate accountability Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems A collaborative individual ready to push boundaries and assist across various projects Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Feb 07, 2026
Full time
personalise marketing, including social media features. Senior Manager, Lease Processes and Tools page is loaded Senior Manager, Lease Processes and Toolslocations: Londonposted on: Posted Todayjob requisition id: Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross-functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful.You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross-functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross-department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision-making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go-to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision-making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous Significant experience in a similar role within a multi-site retailer or property company Detailed knowledge of lease management, maintenance, and upkeep Proven track record working cross functionally with departments involving finance, digital, and real estate accountability Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems A collaborative individual ready to push boundaries and assist across various projects Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Salary: £33,450 Location: Preston Fishergate Local Store, Preston, PR1 8HJ Contract type: Permanent Business area: Retail Closing date: 16 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experienceli> You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 07, 2026
Full time
Salary: £33,450 Location: Preston Fishergate Local Store, Preston, PR1 8HJ Contract type: Permanent Business area: Retail Closing date: 16 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experienceli> You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
What you'll be doing: Our Supermarket Store Managers lead large, complex operations. They're accountable for the success of a store and ensuring we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Our operations are made up of hundreds of colleagues and a management team which our Store Managers lead to ensure we provide brilliant service standards and deliver on our commitments to our customers. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that can be highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, every day for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Have significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. An established leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI's. Experience managing complex ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead through change, delivering high engagement on change purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. 5S Only You've run an operation end-to-end, managing teams of colleagues and managers, owning customer experience, financial results, and team performance. 6S Only You've managed your own high volume, fast paced, site (or perhaps a number of them) owning the end to end journey for products and customers and being responsible for the customer, financial and team outcomes. You use data and insight to shape long-term plans and drive improvements across KPIs. You're confident handling complex people matters, including dismissals, and you apply HR policies with fairness and integrity. You've built and developed teams - coaching managers, unlocking potential, and creating a customer-centric culture where people thrive. You've led teams through change, keeping engagement high and wellbeing front and centre. You lead by example - living values and inspiring your team to deliver brilliant service every day. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Private Healthcare - Eligible for single cover and to upgrade annually to family cover 6S ONLY Car allowance - You're eligible to receive a company car cash benefit. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. 6S ONLY Pension - we'll match 4% of your contributions and if you want to pay more you'll receive more from us. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Feb 06, 2026
Full time
What you'll be doing: Our Supermarket Store Managers lead large, complex operations. They're accountable for the success of a store and ensuring we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Our operations are made up of hundreds of colleagues and a management team which our Store Managers lead to ensure we provide brilliant service standards and deliver on our commitments to our customers. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that can be highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, every day for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Have significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. An established leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI's. Experience managing complex ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead through change, delivering high engagement on change purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. 5S Only You've run an operation end-to-end, managing teams of colleagues and managers, owning customer experience, financial results, and team performance. 6S Only You've managed your own high volume, fast paced, site (or perhaps a number of them) owning the end to end journey for products and customers and being responsible for the customer, financial and team outcomes. You use data and insight to shape long-term plans and drive improvements across KPIs. You're confident handling complex people matters, including dismissals, and you apply HR policies with fairness and integrity. You've built and developed teams - coaching managers, unlocking potential, and creating a customer-centric culture where people thrive. You've led teams through change, keeping engagement high and wellbeing front and centre. You lead by example - living values and inspiring your team to deliver brilliant service every day. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Private Healthcare - Eligible for single cover and to upgrade annually to family cover 6S ONLY Car allowance - You're eligible to receive a company car cash benefit. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. 6S ONLY Pension - we'll match 4% of your contributions and if you want to pay more you'll receive more from us. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Feb 06, 2026
Full time
What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do As the Head of Compliance & Conduct Risk you'll lead Metro Bank's second line oversight of compliance and conduct, ensuring strong governance, effective compliance monitoring, and a clear focus on delivering great customer outcomes. You'll work closely with colleagues across the Bank to enable sustainable growth, turning regulatory expectations into practical, proportionate controls and offering credible challenge that protects both our customers and the Bank. You will also drive and continuously enhance our compliance oversight and conduct risk framework-making sure we meet UK regulatory obligations, deliver fair value, embed a strong risk culture, and ensure our products, services and distribution models remain compliant and customer centric. Develop the Compliance & Conduct Risk strategy for Metro Bank aligned to the bank's risk appetite, regulatory priorities and business strategy. Maintain an effective conduct risk framework that covers identification, assessment, monitoring, control design, assurance and reporting. Ensure regulatory and conduct risks are identified early through horizon scanning, MI, complaints trends, monitoring results and thematic insights. Provide independent compliance and conduct risk advice and assurance to the Executive Leadership team that the Bank is operating within agreed risk appetite in relation to Compliance and Conduct risks and engage with regulators and industry bodies as needed. Provide credible, commercial, risk based advice to business areas (Products, Brand & Marketing, Banking, Banking Operations, Banking teams) across the product lifecycle and support new product approvals and material change governance. Lead compliance impact assessment of regulatory change working with business stakeholders to ensure practical implementation of new requirements with ongoing oversight of delivery of regulatory change. Support Senior Managers and business leaders on cases involving serious misconduct, including advice on the Individual and Senior Management Conduct Rules, impact on Fitness and Propriety, and any regulatory notifications/updates. Provide effective governance through regular conduct and compliance risk reporting to ExCo/Board risk committees, clear articulation of risk positions, emerging risks and forward looking indicators and oversight of issues management and remediation. Build and lead a high performing Compliance Team. What you will need You must have significant experience in a Compliance, Conduct Risk, or Regulatory Advisory senior leadership roles within a UK financial services organisation. You must have deep subject matter expertise of the UK regulatory framework (FCA/PRA Handbook, SYSC, CONC, DISP, COBS, PROD, SM&CR) as well as knowledge or experience of Payment Services Regulations and Consumer Credit Legislations. Strong expertise around Senior Manager and Certification Regime. Expertise in retail banking products (e.g., loans, mortgages, savings, payments, credit cards). Ability to interpret regulatory rules and translate them into practical business requirements. Experience providing robust, risk based advice to senior stakeholders. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
Feb 06, 2026
Full time
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do As the Head of Compliance & Conduct Risk you'll lead Metro Bank's second line oversight of compliance and conduct, ensuring strong governance, effective compliance monitoring, and a clear focus on delivering great customer outcomes. You'll work closely with colleagues across the Bank to enable sustainable growth, turning regulatory expectations into practical, proportionate controls and offering credible challenge that protects both our customers and the Bank. You will also drive and continuously enhance our compliance oversight and conduct risk framework-making sure we meet UK regulatory obligations, deliver fair value, embed a strong risk culture, and ensure our products, services and distribution models remain compliant and customer centric. Develop the Compliance & Conduct Risk strategy for Metro Bank aligned to the bank's risk appetite, regulatory priorities and business strategy. Maintain an effective conduct risk framework that covers identification, assessment, monitoring, control design, assurance and reporting. Ensure regulatory and conduct risks are identified early through horizon scanning, MI, complaints trends, monitoring results and thematic insights. Provide independent compliance and conduct risk advice and assurance to the Executive Leadership team that the Bank is operating within agreed risk appetite in relation to Compliance and Conduct risks and engage with regulators and industry bodies as needed. Provide credible, commercial, risk based advice to business areas (Products, Brand & Marketing, Banking, Banking Operations, Banking teams) across the product lifecycle and support new product approvals and material change governance. Lead compliance impact assessment of regulatory change working with business stakeholders to ensure practical implementation of new requirements with ongoing oversight of delivery of regulatory change. Support Senior Managers and business leaders on cases involving serious misconduct, including advice on the Individual and Senior Management Conduct Rules, impact on Fitness and Propriety, and any regulatory notifications/updates. Provide effective governance through regular conduct and compliance risk reporting to ExCo/Board risk committees, clear articulation of risk positions, emerging risks and forward looking indicators and oversight of issues management and remediation. Build and lead a high performing Compliance Team. What you will need You must have significant experience in a Compliance, Conduct Risk, or Regulatory Advisory senior leadership roles within a UK financial services organisation. You must have deep subject matter expertise of the UK regulatory framework (FCA/PRA Handbook, SYSC, CONC, DISP, COBS, PROD, SM&CR) as well as knowledge or experience of Payment Services Regulations and Consumer Credit Legislations. Strong expertise around Senior Manager and Certification Regime. Expertise in retail banking products (e.g., loans, mortgages, savings, payments, credit cards). Ability to interpret regulatory rules and translate them into practical business requirements. Experience providing robust, risk based advice to senior stakeholders. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
Area of Interest: Investment Banking, Markets, and Research Location: London, GB, E14 5HQ Work style: Hybrid Worker Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking a professional to join our team in the role of: Senior Product Manager - Custody This role sits at the intersection of product strategy, data innovation, and client engagement. The successful candidate will shape the next generation of custody data products, leveraging design thinking, analytical insight, and deep understanding of client needs to deliver differentiated, data driven solutions. This is a strategic and hands on role suited to someone who thrives in complex environments, understands the nuances of custody and post trade data, and can translate ideas into actionable product outcomes. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Lead the design and development of new custody data products, using design thinking methodologies to identify client pain points and opportunities. Define product vision, roadmap, and success metrics aligned to the broader Securities Services strategy and partner with Technology, Operations, and Data teams to translate business requirements into scalable, high quality solutions. Develop a deep understanding of custody data flows, data models, and data quality considerations across the trade lifecycle whilst using data driven insights to inform product decisions, validate hypotheses, and measure product performance. Engage directly with clients to understand their evolving data strategies, challenges, and future needs and act as a subject matter expert in custody data, representing the bank in client workshops, industry discussions, and strategic forums. Collaborate with global stakeholders across Product, Technology, Operations, Sales, and Legal to drive end to end product delivery and influence senior stakeholders with clear, structured communication and data backed recommendations. To be successful in this role you should meet the following requirements: Proven experience in Custody, Securities Services, or a closely related post trade environment with strong product management or data focused experience, ideally within financial services. Demonstrated ability to work with complex datasets, data models, and analytical tools with expertise in applying design thinking principles to product development. Excellent communication skills, with the ability to simplify complexity and engage senior clients in addition to a strong problem solving mindset with the ability to balance strategic thinking and hands on execution. Experience in data strategy, data architecture, or data driven product roles, with familiarity with emerging data trends in the securities industry (e.g., APIs, cloud data distribution, digital assets, AI/ML use cases). Ability to navigate large, matrixed organisations and influence without direct authority This role is based in London Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a needed that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Feb 06, 2026
Full time
Area of Interest: Investment Banking, Markets, and Research Location: London, GB, E14 5HQ Work style: Hybrid Worker Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking a professional to join our team in the role of: Senior Product Manager - Custody This role sits at the intersection of product strategy, data innovation, and client engagement. The successful candidate will shape the next generation of custody data products, leveraging design thinking, analytical insight, and deep understanding of client needs to deliver differentiated, data driven solutions. This is a strategic and hands on role suited to someone who thrives in complex environments, understands the nuances of custody and post trade data, and can translate ideas into actionable product outcomes. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Lead the design and development of new custody data products, using design thinking methodologies to identify client pain points and opportunities. Define product vision, roadmap, and success metrics aligned to the broader Securities Services strategy and partner with Technology, Operations, and Data teams to translate business requirements into scalable, high quality solutions. Develop a deep understanding of custody data flows, data models, and data quality considerations across the trade lifecycle whilst using data driven insights to inform product decisions, validate hypotheses, and measure product performance. Engage directly with clients to understand their evolving data strategies, challenges, and future needs and act as a subject matter expert in custody data, representing the bank in client workshops, industry discussions, and strategic forums. Collaborate with global stakeholders across Product, Technology, Operations, Sales, and Legal to drive end to end product delivery and influence senior stakeholders with clear, structured communication and data backed recommendations. To be successful in this role you should meet the following requirements: Proven experience in Custody, Securities Services, or a closely related post trade environment with strong product management or data focused experience, ideally within financial services. Demonstrated ability to work with complex datasets, data models, and analytical tools with expertise in applying design thinking principles to product development. Excellent communication skills, with the ability to simplify complexity and engage senior clients in addition to a strong problem solving mindset with the ability to balance strategic thinking and hands on execution. Experience in data strategy, data architecture, or data driven product roles, with familiarity with emerging data trends in the securities industry (e.g., APIs, cloud data distribution, digital assets, AI/ML use cases). Ability to navigate large, matrixed organisations and influence without direct authority This role is based in London Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a needed that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 05, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Overview UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin 2 Other locations: Primary Location Only Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin / Belfast Available for Work Visa Sponsorship: No Business Area: Finance Transformation Contract Type: Full-Time - Permanent The opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the needs of all their stakeholders. A growth area for us is Global Business Services, and how technology enables control- supporting companies in either taking their first steps to establish their Global Business Services capability or developing the maturity of existing Finance and GBS organisations. We support our clients across the full lifecycle of the transformation journey, including: Developing a vision, strategy, and operating model Delivering an activity analysis, and creating a business case Crafting an integrated implementation roadmap Guiding location and sourcing model selection Designing and implementing future state processes and technologies (particularly across record-to-report, order-to-cash, procure-to-pay, as well as identifying AI opportunities Overseeing transition to future models Designing and implementing experience-led service management All encompassed by end-to-end programme management Your key responsibilities You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies. You will motivate and manage high-performing diverse teams, aligned to EY's values, delivering exceptional client service and preparing our clients for a digital future. Skills and attributes for Success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others. You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to: Help clients understand current and emerging Finance and/or GBS trends Lead programme or multiple workstreams, having day to day responsibility for delivery Lead the current-state diagnostic and target operating model work, including facilitating workshops with senior client stakeholders Develop Finance and/or GBS implementation roadmaps, helping clients think about transition strategy Lead design and implementatio n of new processes and organisation structures; being able to identify opportunities for technology Establish best-in-class service management practices and governance structures To qualify for the role, you must have: 8-10 years relevant experience Experience in business development and solution design for Global Business Services Track record of delivering change programmes within a GBS organisation Deep expertise in your chosen market or sector Strong senior client relationships and proven ability to originate and lead major engagements Ideally, you'll also have: A valid and certified professional accounting qualification A background in management consulting or experience leading large-scale services transformation Strong technical problem-solving capability Attention to detail and ability to produce high-quality, visual outputs and insights Excellent facilitation and presentation skills Experience in coaching and developing high-performing teams Experience in the design and implementation of best-in-class Service Management processes (incorporating service management tools and performance management frameworks) Experience facilitating the planning, delivery and management of services, ensuring client requirements and specifications are achieved Understanding or application of relevant technologies such as: Service Management Tools GenAI and Agentic AI Accounting Automation Consolidation and Reporting Tools What we look for Core consulting skills: client management, commercial thinking, problem solving, and facilitation Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment Market / sector knowledge: demonstrable domain expertise relevant to your field What working at EY offers We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: S upport and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Pension Maternity & Paternity leave Discounted health insurance Bike to work Scheme Web Doctor - Free unlimited online GP consultations for you and your family Recognition Awards The purchase of additional annual leave Cash incentives for referrals Hybrid Working Free Gym membership TECH MBA paid by EY Travel Pass Wellness rooms Available in some offices EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you'll discover opportunities to help customise your career journey, so that it's as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process . click apply for full job details
Feb 04, 2026
Full time
Overview UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin 2 Other locations: Primary Location Only Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin / Belfast Available for Work Visa Sponsorship: No Business Area: Finance Transformation Contract Type: Full-Time - Permanent The opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the needs of all their stakeholders. A growth area for us is Global Business Services, and how technology enables control- supporting companies in either taking their first steps to establish their Global Business Services capability or developing the maturity of existing Finance and GBS organisations. We support our clients across the full lifecycle of the transformation journey, including: Developing a vision, strategy, and operating model Delivering an activity analysis, and creating a business case Crafting an integrated implementation roadmap Guiding location and sourcing model selection Designing and implementing future state processes and technologies (particularly across record-to-report, order-to-cash, procure-to-pay, as well as identifying AI opportunities Overseeing transition to future models Designing and implementing experience-led service management All encompassed by end-to-end programme management Your key responsibilities You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies. You will motivate and manage high-performing diverse teams, aligned to EY's values, delivering exceptional client service and preparing our clients for a digital future. Skills and attributes for Success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others. You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to: Help clients understand current and emerging Finance and/or GBS trends Lead programme or multiple workstreams, having day to day responsibility for delivery Lead the current-state diagnostic and target operating model work, including facilitating workshops with senior client stakeholders Develop Finance and/or GBS implementation roadmaps, helping clients think about transition strategy Lead design and implementatio n of new processes and organisation structures; being able to identify opportunities for technology Establish best-in-class service management practices and governance structures To qualify for the role, you must have: 8-10 years relevant experience Experience in business development and solution design for Global Business Services Track record of delivering change programmes within a GBS organisation Deep expertise in your chosen market or sector Strong senior client relationships and proven ability to originate and lead major engagements Ideally, you'll also have: A valid and certified professional accounting qualification A background in management consulting or experience leading large-scale services transformation Strong technical problem-solving capability Attention to detail and ability to produce high-quality, visual outputs and insights Excellent facilitation and presentation skills Experience in coaching and developing high-performing teams Experience in the design and implementation of best-in-class Service Management processes (incorporating service management tools and performance management frameworks) Experience facilitating the planning, delivery and management of services, ensuring client requirements and specifications are achieved Understanding or application of relevant technologies such as: Service Management Tools GenAI and Agentic AI Accounting Automation Consolidation and Reporting Tools What we look for Core consulting skills: client management, commercial thinking, problem solving, and facilitation Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment Market / sector knowledge: demonstrable domain expertise relevant to your field What working at EY offers We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: S upport and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Pension Maternity & Paternity leave Discounted health insurance Bike to work Scheme Web Doctor - Free unlimited online GP consultations for you and your family Recognition Awards The purchase of additional annual leave Cash incentives for referrals Hybrid Working Free Gym membership TECH MBA paid by EY Travel Pass Wellness rooms Available in some offices EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you'll discover opportunities to help customise your career journey, so that it's as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process . click apply for full job details
personalise marketing, including social media features. Assistant Store Manager page is loaded Assistant Store Managerlocations: Oxfordposted on: Posted Todayjob requisition id: Job Description Core Responsibilities:• Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum • Cultivate a positive team environment that promotes a safe and fun atmosphere • Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators • Help recruit, coach and develop to ensure a productive and collaborative team• Typically Associate Store Manager at a Yellow StoreApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Feb 04, 2026
Full time
personalise marketing, including social media features. Assistant Store Manager page is loaded Assistant Store Managerlocations: Oxfordposted on: Posted Todayjob requisition id: Job Description Core Responsibilities:• Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum • Cultivate a positive team environment that promotes a safe and fun atmosphere • Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators • Help recruit, coach and develop to ensure a productive and collaborative team• Typically Associate Store Manager at a Yellow StoreApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 04, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Job title Enterprise Architect Ref 44101 Division Digital Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £100,000 per annum depending on experience Closing date 13/02/2026 As an Enterprise Architect, you will be responsible for providing cohesive architectural direction across Thames Water's business and technology landscape. Working alongside Domain Architects and senior stakeholders, you will ensure alignment to a unified, value-chain-based enterprise architecture that supports strategic decision-making, regulatory compliance, and long-term digital transformation. This role acts as a critical link between business strategy, technology direction, and solution delivery, ensuring our architecture enables the safe, reliable, and sustainable delivery of water services to our 16 million customers. What you'll be doing as an Enterprise Architect Develop and maintain the Enterprise Architecture Vision and Roadmap for the OT domain, ensuring alignment with Thames Water's strategy, regulatory drivers, and digital transformation initiatives. Translate strategic business objectives into enterprise-wide architectural principles, standards, and blueprints. Partner with business leadership, Product Directors, and Digital teams to shape investment priorities and ensure cohesive architectural outcomes across domains. Lead and contribute to architecture governance, including architecture review boards, ensuring consistency, quality, and alignment to enterprise standards. Work collaboratively with Domain Architects to manage cross-domain dependencies, integration, and shared capabilities such as data, platforms, cyber security, and infrastructure. Define, maintain, and govern the enterprise architecture repository and models. Provide thought leadership on emerging technologies, including IoT, digital twins, AI, and cloud platforms, and their application to water utility operations and asset management. Support innovation initiatives by assessing enterprise-wide impact, scalability, and long-term value. Ensure architectural alignment with sustainability, resilience, and decarbonisation goals. Engage with senior business stakeholders, Digital teams, and external partners to ensure a whole-enterprise perspective is reflected in architectural decisions. Communicate complex architectural concepts clearly to both technical and non-technical audiences, acting as a trusted advisor to senior management. Mentor and support Domain Architects and solution teams in the application of enterprise architecture principles and standards. Drive the maturity of architecture practices, frameworks (e.g. TOGAF, SABSA), and tooling across the organisation. Champion collaboration and shared ownership of architecture across business and Digital functions. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Proven experience in enterprise or domain architecture within asset-intensive industries such as utilities, energy, infrastructure, or transport. Strong knowledge of water utility operations, including asset management, capital delivery processes, and operational resilience. Experience working in complex, regulated environments with an understanding of regulatory drivers such as Ofwat and DWI. Deep understanding of architecture domains - business, information, application, and technology - and how they integrate. Experience coordinating or leading multi-domain architecture across large organisations. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Hands on experience applying recognised architecture frameworks such as TOGAF and modelling approaches such as ArchiMate. Technical experience and skills Experience with SCADA environments and the integration of Operational Technology (OT) and IT estates. Understanding of OT security, identity and access management, and compliance frameworks such as the NIS Directive and CAF. Experience with asset management systems such as SAP ECC/PM, SAP SRP, Asset Investment Manager (AIM), or similar asset lifecycle platforms. Familiarity with capital delivery and project controls platforms, including tools such as Primavera. Experience with work management platforms used in water utilities, including SAP EAM and Salesforce, and their integration with asset systems. Knowledge of asset lifecycle management for treatment works, pumping stations, reservoirs, dams, water mains, sewers, and pipelines. Strong knowledge of data architecture, including governance, lineage, interoperability, and integration with BI platforms such as Power BI. Experience designing or operating Common Data Environments (CDEs) to support collaboration and a single source of truth for asset and operational data. Experience designing secure, resilient, and scalable cloud and hybrid architectures across platforms such as Azure, AWS, or Google Cloud, including associated security controls. Desirable qualifications and experience Experience supporting digital twin initiatives, data strategy development, or large-scale cloud transformation programmes. Professional certifications such as TOGAF, ITIL, CEng, or equivalent. Hands on experience with architecture modelling tools such as BizzDesign or similar. What's in it for you? Competitive salary up to £100,000 per annum depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to both company and individual performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Feb 04, 2026
Full time
Job title Enterprise Architect Ref 44101 Division Digital Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £100,000 per annum depending on experience Closing date 13/02/2026 As an Enterprise Architect, you will be responsible for providing cohesive architectural direction across Thames Water's business and technology landscape. Working alongside Domain Architects and senior stakeholders, you will ensure alignment to a unified, value-chain-based enterprise architecture that supports strategic decision-making, regulatory compliance, and long-term digital transformation. This role acts as a critical link between business strategy, technology direction, and solution delivery, ensuring our architecture enables the safe, reliable, and sustainable delivery of water services to our 16 million customers. What you'll be doing as an Enterprise Architect Develop and maintain the Enterprise Architecture Vision and Roadmap for the OT domain, ensuring alignment with Thames Water's strategy, regulatory drivers, and digital transformation initiatives. Translate strategic business objectives into enterprise-wide architectural principles, standards, and blueprints. Partner with business leadership, Product Directors, and Digital teams to shape investment priorities and ensure cohesive architectural outcomes across domains. Lead and contribute to architecture governance, including architecture review boards, ensuring consistency, quality, and alignment to enterprise standards. Work collaboratively with Domain Architects to manage cross-domain dependencies, integration, and shared capabilities such as data, platforms, cyber security, and infrastructure. Define, maintain, and govern the enterprise architecture repository and models. Provide thought leadership on emerging technologies, including IoT, digital twins, AI, and cloud platforms, and their application to water utility operations and asset management. Support innovation initiatives by assessing enterprise-wide impact, scalability, and long-term value. Ensure architectural alignment with sustainability, resilience, and decarbonisation goals. Engage with senior business stakeholders, Digital teams, and external partners to ensure a whole-enterprise perspective is reflected in architectural decisions. Communicate complex architectural concepts clearly to both technical and non-technical audiences, acting as a trusted advisor to senior management. Mentor and support Domain Architects and solution teams in the application of enterprise architecture principles and standards. Drive the maturity of architecture practices, frameworks (e.g. TOGAF, SABSA), and tooling across the organisation. Champion collaboration and shared ownership of architecture across business and Digital functions. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Proven experience in enterprise or domain architecture within asset-intensive industries such as utilities, energy, infrastructure, or transport. Strong knowledge of water utility operations, including asset management, capital delivery processes, and operational resilience. Experience working in complex, regulated environments with an understanding of regulatory drivers such as Ofwat and DWI. Deep understanding of architecture domains - business, information, application, and technology - and how they integrate. Experience coordinating or leading multi-domain architecture across large organisations. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Hands on experience applying recognised architecture frameworks such as TOGAF and modelling approaches such as ArchiMate. Technical experience and skills Experience with SCADA environments and the integration of Operational Technology (OT) and IT estates. Understanding of OT security, identity and access management, and compliance frameworks such as the NIS Directive and CAF. Experience with asset management systems such as SAP ECC/PM, SAP SRP, Asset Investment Manager (AIM), or similar asset lifecycle platforms. Familiarity with capital delivery and project controls platforms, including tools such as Primavera. Experience with work management platforms used in water utilities, including SAP EAM and Salesforce, and their integration with asset systems. Knowledge of asset lifecycle management for treatment works, pumping stations, reservoirs, dams, water mains, sewers, and pipelines. Strong knowledge of data architecture, including governance, lineage, interoperability, and integration with BI platforms such as Power BI. Experience designing or operating Common Data Environments (CDEs) to support collaboration and a single source of truth for asset and operational data. Experience designing secure, resilient, and scalable cloud and hybrid architectures across platforms such as Azure, AWS, or Google Cloud, including associated security controls. Desirable qualifications and experience Experience supporting digital twin initiatives, data strategy development, or large-scale cloud transformation programmes. Professional certifications such as TOGAF, ITIL, CEng, or equivalent. Hands on experience with architecture modelling tools such as BizzDesign or similar. What's in it for you? Competitive salary up to £100,000 per annum depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to both company and individual performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Bloomreach is building the world's premieragentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we're looking for a new colleague asCustomer Success Manager (CSM) for the UK. Could you be one of them? Help top e-commerce businesses boost their performance. Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expert able to challenge the status quo The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. On the client side, the CSM's main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client's goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win win for both sides. What we expect of the candidate: 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. In-depth knowledge of business and business trends, and the ability to understand clients' business models extremely fast. Knowledge of e-commerce, marketing and the current trends in the industry. Experience of leading teams and projects or pursuing own business (ideally B2B). Familiarity with the following emerging sectors (the more the better) - online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e mailing automation, reactivation, customer segmentation, attribution modelling, prediction. Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision making and which metrics the business is based on. Basic understanding of technology around marketing cloud solutions. Independence, self organization, ability to navigate ambiguous situations. Native fluency in English. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work related communications & decision making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow up check ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program - with counselors - is available for non work related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries - Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email.
Feb 03, 2026
Full time
Bloomreach is building the world's premieragentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we're looking for a new colleague asCustomer Success Manager (CSM) for the UK. Could you be one of them? Help top e-commerce businesses boost their performance. Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expert able to challenge the status quo The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. On the client side, the CSM's main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client's goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win win for both sides. What we expect of the candidate: 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. In-depth knowledge of business and business trends, and the ability to understand clients' business models extremely fast. Knowledge of e-commerce, marketing and the current trends in the industry. Experience of leading teams and projects or pursuing own business (ideally B2B). Familiarity with the following emerging sectors (the more the better) - online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e mailing automation, reactivation, customer segmentation, attribution modelling, prediction. Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision making and which metrics the business is based on. Basic understanding of technology around marketing cloud solutions. Independence, self organization, ability to navigate ambiguous situations. Native fluency in English. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work related communications & decision making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow up check ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program - with counselors - is available for non work related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries - Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email.
Job Description Core Responsibilities: Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum Cultivate a positive team environment that promotes a safe and fun atmosphere Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators Help recruit, coach and develop to ensure a productive and collaborative team Typically Associate Store Manager at a Yellow Store Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Feb 03, 2026
Full time
Job Description Core Responsibilities: Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum Cultivate a positive team environment that promotes a safe and fun atmosphere Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators Help recruit, coach and develop to ensure a productive and collaborative team Typically Associate Store Manager at a Yellow Store Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Planner / Senior Planner RC Frame & Groundwork Subcontractor Office Location: Near Watford £70,000 - £90,000 + Package (based on experience) PLANNER needed with Reinforced Concrete Frame & Groundwork subcontractor experience for an immediately available position. About the Employer: Having been established for over 30 years within the specialist field of concrete frames and groundworks, this business is one of the leading names within this field. Current turnover is around £80m per annum. They currently complete packages ranging in value from £5m up to £30m each on a mixture of residential and commercial projects throughout London and the surrounding areas. This business prides itself on its positive brand across the whole industry. They are profitable, secure, and have an excellent client base. Their in-house capability to take complex projects from design through to completion has always made them stand out as one of the best. They are family owned and still maintain the family feel they have had over the last 15+ years I have known them, which is important, because not all do as they grow. I would highly recommend this business as a polished environment where individuals can grow and flourish, working on some of the best projects in London. About the Requirements / Responsibilities: You will be critical in supporting the Preconstruction & Delivery teams in producing, overseeing and monitoring the contract and construction programmes. You will have competence in Asta Power Project (or similar planning software) and a well-developed ability to communicate technical issues clearly. You will have the ability to read, absorb and visualise information from drawings and text and convert this into a robust vision for construction. You will be a communicator who can motivate ancillary staff who produce 3D/4D models and cartoon sketches, so that our proposals are set before the client using visual aids as well as text. Constructive communication with Estimators is also important. Experience of a busy and fast moving Concrete Frame and Groundwork Specialists tendering office and the necessary ability to cope under pressure. Broad engineering knowledge knowing when something looks right. You will support the PM in briefings to proactively focus design (temporary and permanent), procurement, labour, plant and staff in order to secure programmed dates and milestones. Numerate and articulate. To fulfil this role, we would ideally hope for the candidate to have spent a proportion of his / her career on building sites as an engineer, project manager or similar, in the specialist field of reinforced concrete frame construction and groundworks, but this is not essential if strong planning experience can be shown in this field. About the Rewards / Benefits : If successful, you will receive a strong basic salary estimated at £70,000 to £90,000 per annum (based on level of experience) with a package to match. This is negotiable and is available on a self-employed or PAYE basis. About Me, Your Consultant: My name is Andrew Jackson and I am one of the founding directors of Cityscape Recruitment Ltd. I have over 20 years of experience in civil engineering & construction recruitment, during which time, I have specialised in the niche sectors of concrete frames, groundworks, basement construction, and demolition. So, what does that mean for you? It means you won t be trusting your career to a rookie. I work with the vast majority of the groundwork & concrete frame businesses in the UK, and I can help not only introduce you but can give you up-to-date information on each of them, helping you make an informed decision so you can take your career forward. I ve been doing this for a fair while now, and I ve maintained a positive reputation because I tell people the truth. My job is to get you the options you want, give you the information you need, and then to let you decide what feels right for you. How to Apply: I am more than happy to discuss these opportunities with you over the phone or face-to-face in a fully confidential manner (you can get to know me while I get to know you). And I know this is an incestuous sector, and I fully understand the importance of keeping things discrete. It would be ideal to see a copy of your CV to understand your previous experience and employment. In line with GDPR laws, nothing will be done with your CV/details until we have discussed the role in detail anyway, but having gained an understanding of your formal past, this may help when we come to discuss options. My contact details are listed below: Email (remove all spaces): ltd . com Tel: (phone number removed)
Jan 30, 2026
Full time
Planner / Senior Planner RC Frame & Groundwork Subcontractor Office Location: Near Watford £70,000 - £90,000 + Package (based on experience) PLANNER needed with Reinforced Concrete Frame & Groundwork subcontractor experience for an immediately available position. About the Employer: Having been established for over 30 years within the specialist field of concrete frames and groundworks, this business is one of the leading names within this field. Current turnover is around £80m per annum. They currently complete packages ranging in value from £5m up to £30m each on a mixture of residential and commercial projects throughout London and the surrounding areas. This business prides itself on its positive brand across the whole industry. They are profitable, secure, and have an excellent client base. Their in-house capability to take complex projects from design through to completion has always made them stand out as one of the best. They are family owned and still maintain the family feel they have had over the last 15+ years I have known them, which is important, because not all do as they grow. I would highly recommend this business as a polished environment where individuals can grow and flourish, working on some of the best projects in London. About the Requirements / Responsibilities: You will be critical in supporting the Preconstruction & Delivery teams in producing, overseeing and monitoring the contract and construction programmes. You will have competence in Asta Power Project (or similar planning software) and a well-developed ability to communicate technical issues clearly. You will have the ability to read, absorb and visualise information from drawings and text and convert this into a robust vision for construction. You will be a communicator who can motivate ancillary staff who produce 3D/4D models and cartoon sketches, so that our proposals are set before the client using visual aids as well as text. Constructive communication with Estimators is also important. Experience of a busy and fast moving Concrete Frame and Groundwork Specialists tendering office and the necessary ability to cope under pressure. Broad engineering knowledge knowing when something looks right. You will support the PM in briefings to proactively focus design (temporary and permanent), procurement, labour, plant and staff in order to secure programmed dates and milestones. Numerate and articulate. To fulfil this role, we would ideally hope for the candidate to have spent a proportion of his / her career on building sites as an engineer, project manager or similar, in the specialist field of reinforced concrete frame construction and groundworks, but this is not essential if strong planning experience can be shown in this field. About the Rewards / Benefits : If successful, you will receive a strong basic salary estimated at £70,000 to £90,000 per annum (based on level of experience) with a package to match. This is negotiable and is available on a self-employed or PAYE basis. About Me, Your Consultant: My name is Andrew Jackson and I am one of the founding directors of Cityscape Recruitment Ltd. I have over 20 years of experience in civil engineering & construction recruitment, during which time, I have specialised in the niche sectors of concrete frames, groundworks, basement construction, and demolition. So, what does that mean for you? It means you won t be trusting your career to a rookie. I work with the vast majority of the groundwork & concrete frame businesses in the UK, and I can help not only introduce you but can give you up-to-date information on each of them, helping you make an informed decision so you can take your career forward. I ve been doing this for a fair while now, and I ve maintained a positive reputation because I tell people the truth. My job is to get you the options you want, give you the information you need, and then to let you decide what feels right for you. How to Apply: I am more than happy to discuss these opportunities with you over the phone or face-to-face in a fully confidential manner (you can get to know me while I get to know you). And I know this is an incestuous sector, and I fully understand the importance of keeping things discrete. It would be ideal to see a copy of your CV to understand your previous experience and employment. In line with GDPR laws, nothing will be done with your CV/details until we have discussed the role in detail anyway, but having gained an understanding of your formal past, this may help when we come to discuss options. My contact details are listed below: Email (remove all spaces): ltd . com Tel: (phone number removed)
