A leading healthcare organization in Taunton is seeking a skilled Administrator to join their team. The role involves making telephone bookings for patients, managing administration teams, and maintaining high-quality service standards. Ideal candidates should have experience in a healthcare environment, demonstrate excellent communication skills, and possess good IT and planning abilities. This position offers a salary starting from £35,000 pro rata depending on experience.
Feb 04, 2026
Full time
A leading healthcare organization in Taunton is seeking a skilled Administrator to join their team. The role involves making telephone bookings for patients, managing administration teams, and maintaining high-quality service standards. Ideal candidates should have experience in a healthcare environment, demonstrate excellent communication skills, and possess good IT and planning abilities. This position offers a salary starting from £35,000 pro rata depending on experience.
Front Office Coordinator Bupa Dental Grange Rd At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make. The purpose of this job is Lead with a smile-support, coach, and inspire our front office team while being the first friendly face our customers see. What you'll need to make it possible: Provide leadership and coaching to the reception team, fostering capability, accountability, and professional development while supporting recruitment and performance review processes. Coordinate efficient front office operations, ensuring daily activities are delivered consistently in line with Bupa Dental policies, procedures, and service standards. Monitor practice performance and systems by tracking key operational metrics, maintaining accurate reporting, and leveraging business systems to support informed decision making. Champion patient experience and service improvement, addressing feedback and complaints professionally, contributing to continuous improvement initiatives, and supporting the Practice Manager to ensure seamless practice operations. Why you'll love it? A people first culture that supports your health, happiness, and wellbeing. Career growth opportunities through ongoing learning and internal pathways. Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks. A workplace that recognises, rewards, and celebrates your success. If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
Feb 04, 2026
Full time
Front Office Coordinator Bupa Dental Grange Rd At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make. The purpose of this job is Lead with a smile-support, coach, and inspire our front office team while being the first friendly face our customers see. What you'll need to make it possible: Provide leadership and coaching to the reception team, fostering capability, accountability, and professional development while supporting recruitment and performance review processes. Coordinate efficient front office operations, ensuring daily activities are delivered consistently in line with Bupa Dental policies, procedures, and service standards. Monitor practice performance and systems by tracking key operational metrics, maintaining accurate reporting, and leveraging business systems to support informed decision making. Champion patient experience and service improvement, addressing feedback and complaints professionally, contributing to continuous improvement initiatives, and supporting the Practice Manager to ensure seamless practice operations. Why you'll love it? A people first culture that supports your health, happiness, and wellbeing. Career growth opportunities through ongoing learning and internal pathways. Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks. A workplace that recognises, rewards, and celebrates your success. If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
We have an exciting opportunity for skilled and motivated Administrator to join our team. You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients. Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Main duties of the job A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments. We live by our company values to ensure the highest level of patient care. Job responsibilities Job Description The Administration Manager will be responsible for the Administration teams . This includes Booking staff and Receptionists. The candidate must be able to demonstrate: good knowledge around finance knowledge around the management of contracts requirementto write procedures and keep these up to date the ability to manage in high pressured situations excellent planning skills The candidate will work closely with the Registered manager to deliver a high quality service to customers and patients. And will be responsible for investigating incidents relating to administration The candidate will be working towards meeting the P&L targets and quality targets. And will attend regular meeting with customers, AML internal meetings and external meetings. Person Specification Right to work Must have right to work in the UK without the need for sponsorship Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experiencefrom £35,000 pro rata per annum DOE
Feb 04, 2026
Full time
We have an exciting opportunity for skilled and motivated Administrator to join our team. You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients. Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Main duties of the job A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments. We live by our company values to ensure the highest level of patient care. Job responsibilities Job Description The Administration Manager will be responsible for the Administration teams . This includes Booking staff and Receptionists. The candidate must be able to demonstrate: good knowledge around finance knowledge around the management of contracts requirementto write procedures and keep these up to date the ability to manage in high pressured situations excellent planning skills The candidate will work closely with the Registered manager to deliver a high quality service to customers and patients. And will be responsible for investigating incidents relating to administration The candidate will be working towards meeting the P&L targets and quality targets. And will attend regular meeting with customers, AML internal meetings and external meetings. Person Specification Right to work Must have right to work in the UK without the need for sponsorship Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experiencefrom £35,000 pro rata per annum DOE
For nearly 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals - whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 91% of our life-changing services. Our Mission: Together We Change Lives, And That Includes Yours. About the Role As the Op Shop Manager at our Stafford store, you're responsible for how the store operates day to day - from people, service, presentation, to sales, safety and standards. You'll work closely with the Op Shop Area Manager to turn broader direction into clear priorities on the shop floor, while having the autonomy to make practical decisions that keep the store running well. No two days look the same. You'll be leading staff and volunteers, problem-solving in real time, making judgement calls and ensuring the store remains welcoming, organised and well-performing. The impact of your leadership is felt beyond the store, contributing to fundraising that supports animal welfare across Queensland. What We're Looking For You're an experienced retail leader who enjoys being close to the day-to-day - leading people, setting standards and making calls that keep a store running well. You're confident managing a store end-to-end, and you work closely with the Area Manager to shape direction, align on priorities and translate plans into action on the shop floor. You bring structure and calm to a busy environment. You're organised, decisive and practical in how you work, with a strong sense of accountability for performance, presentation and people. You know how to drive results without losing sight of the team - maintaining standards, coaching others and stepping in when needed. This role is suited to someone who wants ownership, variety and impact where your leadership is visible, your judgement matters and the work you do each day contributes to something meaningful beyond the store. What You'll Do In this role, you will: Lead the day-to-day operation, performance and presentation of the Op Shop. Work closely with the Area Manager to implement store priorities, targets and initiatives. Drive sales through effective pricing, merchandising and promotional activity. Deliver a welcoming, consistent experience for customers and volunteers. Set daily priorities, allocate work and make practical operational decisions. Manage rosters, timesheets, leave and backfill for staff and volunteers. Oversee POS operations, cash handling, reconciliations and banking. Maintain high standards of visual merchandising, cleanliness and safety. Ensure accurate reporting and compliance with policies, procedures and WHS requirements. Lead, support and develop paid staff and volunteers, including performance management. Build strong working relationships with customers, donors and key stakeholders. What You'll Bring to the Role Minimum 5 years' experience in retail, including store management or senior team leadership. Proven experience managing day-to-day retail operations and performance. A grounded, can-do attitude with a hands-on approach to leading people and solving problems. Confidence leading paid staff and volunteers in a busy environment. Ability to drive sales through pricing, merchandising and promotions. Understanding of retail administration, financial controls and compliance. High accuracy and integrity in cash handling and POS processes. Confidence using retail systems, computers and Microsoft Office. Strong organisation, communication and decision-making skills. Alignment with RSPCA Queensland's purpose and values. Ability to meet the physical requirements of the role, including manual handling up to 10kg. Why Join Us? Comprehensive Support: Enjoy 8 weeks of paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions. We also provide access to counselling and mental health services. Employee Perks: From free on-site parking to exclusive discounts, novated leases, free pet vaccines, and 50% off Royal Canin pet food, we've got you covered! You can also adopt a new furry friend with free adoption options. Professional Growth: Access expansive learning and development programs to help you elevate your career and skill set. Purpose-Driven Impact: Be part of a mission-driven organisation where every task makes a tangible difference to animal welfare. At RSPCA Qld, we encourage you to grow your skills, expand your responsibilities, and explore different career pathways. By enhancing your qualifications and capabilities, you can take advantage of internal opportunities across our many departments - from animal care to operations, outreach, and more. Interested? If this sounds like the perfect opportunity for you, apply today ! Successful candidates will be required to undergo a Police Check for the safety and well-being of the community, staff, and animals. A pre-employment medical assessment may also be required. RSPCA Queensland acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land. We are an equal opportunity employer committed to a fair and inclusive hiring process, welcoming applicants of all backgrounds, regardless of faith, ethnicity, sexual orientation, or gender identity. Help all creatures great and small by making a monthly or single gift. Your support will help us to continue to rescue, rehabilitate and rehome animals every day. Without our valued volunteers, RSPCA Qld would not be able to help the many abused, abandoned and injured animals that come into our care every year. Our goal is to find safe, loving homes for the many animals in our care. Why not take a look at the beautiful animals waiting patiently to find a home now.
Feb 04, 2026
Full time
For nearly 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals - whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 91% of our life-changing services. Our Mission: Together We Change Lives, And That Includes Yours. About the Role As the Op Shop Manager at our Stafford store, you're responsible for how the store operates day to day - from people, service, presentation, to sales, safety and standards. You'll work closely with the Op Shop Area Manager to turn broader direction into clear priorities on the shop floor, while having the autonomy to make practical decisions that keep the store running well. No two days look the same. You'll be leading staff and volunteers, problem-solving in real time, making judgement calls and ensuring the store remains welcoming, organised and well-performing. The impact of your leadership is felt beyond the store, contributing to fundraising that supports animal welfare across Queensland. What We're Looking For You're an experienced retail leader who enjoys being close to the day-to-day - leading people, setting standards and making calls that keep a store running well. You're confident managing a store end-to-end, and you work closely with the Area Manager to shape direction, align on priorities and translate plans into action on the shop floor. You bring structure and calm to a busy environment. You're organised, decisive and practical in how you work, with a strong sense of accountability for performance, presentation and people. You know how to drive results without losing sight of the team - maintaining standards, coaching others and stepping in when needed. This role is suited to someone who wants ownership, variety and impact where your leadership is visible, your judgement matters and the work you do each day contributes to something meaningful beyond the store. What You'll Do In this role, you will: Lead the day-to-day operation, performance and presentation of the Op Shop. Work closely with the Area Manager to implement store priorities, targets and initiatives. Drive sales through effective pricing, merchandising and promotional activity. Deliver a welcoming, consistent experience for customers and volunteers. Set daily priorities, allocate work and make practical operational decisions. Manage rosters, timesheets, leave and backfill for staff and volunteers. Oversee POS operations, cash handling, reconciliations and banking. Maintain high standards of visual merchandising, cleanliness and safety. Ensure accurate reporting and compliance with policies, procedures and WHS requirements. Lead, support and develop paid staff and volunteers, including performance management. Build strong working relationships with customers, donors and key stakeholders. What You'll Bring to the Role Minimum 5 years' experience in retail, including store management or senior team leadership. Proven experience managing day-to-day retail operations and performance. A grounded, can-do attitude with a hands-on approach to leading people and solving problems. Confidence leading paid staff and volunteers in a busy environment. Ability to drive sales through pricing, merchandising and promotions. Understanding of retail administration, financial controls and compliance. High accuracy and integrity in cash handling and POS processes. Confidence using retail systems, computers and Microsoft Office. Strong organisation, communication and decision-making skills. Alignment with RSPCA Queensland's purpose and values. Ability to meet the physical requirements of the role, including manual handling up to 10kg. Why Join Us? Comprehensive Support: Enjoy 8 weeks of paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions. We also provide access to counselling and mental health services. Employee Perks: From free on-site parking to exclusive discounts, novated leases, free pet vaccines, and 50% off Royal Canin pet food, we've got you covered! You can also adopt a new furry friend with free adoption options. Professional Growth: Access expansive learning and development programs to help you elevate your career and skill set. Purpose-Driven Impact: Be part of a mission-driven organisation where every task makes a tangible difference to animal welfare. At RSPCA Qld, we encourage you to grow your skills, expand your responsibilities, and explore different career pathways. By enhancing your qualifications and capabilities, you can take advantage of internal opportunities across our many departments - from animal care to operations, outreach, and more. Interested? If this sounds like the perfect opportunity for you, apply today ! Successful candidates will be required to undergo a Police Check for the safety and well-being of the community, staff, and animals. A pre-employment medical assessment may also be required. RSPCA Queensland acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land. We are an equal opportunity employer committed to a fair and inclusive hiring process, welcoming applicants of all backgrounds, regardless of faith, ethnicity, sexual orientation, or gender identity. Help all creatures great and small by making a monthly or single gift. Your support will help us to continue to rescue, rehabilitate and rehome animals every day. Without our valued volunteers, RSPCA Qld would not be able to help the many abused, abandoned and injured animals that come into our care every year. Our goal is to find safe, loving homes for the many animals in our care. Why not take a look at the beautiful animals waiting patiently to find a home now.
Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) An excellent opportunity is now available for an experienced and highly organised Administration Manager to join a leading NHS Genomic Medicine service in Manchester, United Kingdom. This role is ideal for international professionals seeking UK Skilled Worker visa sponsorship and looking to build a long-term career within one of the world's most respected public healthcare systems. This position plays a critical role in supporting advanced clinical services by ensuring the smooth coordination of booking, scheduling, and clerical operations. The organisation welcomes applications from both UK and overseas candidates who meet the requirements and require visa sponsorship to work in the UK. You will be joining a high-impact healthcare environment where professionalism, quality service delivery, and patient-centred values are deeply embedded in daily operations. About Role As the Administration Manager, you will be responsible for leading and coordinating a specialist administrative team that supports Clinical Genetics and Genomic Medicine services. The role requires a confident self-starter who can work independently, manage competing priorities, and maintain high service standards in a fast-paced clinical environment. You will work closely with the Operational Manager and act as the senior point of contact when required, ensuring continuity of service delivery. This is a fixed-term position (with secondment options considered), offering valuable UK healthcare leadership experience in a nationally significant medical service. About Hiring Firm Manchester University NHS Foundation Trust is one of the largest and most respected NHS Trusts in the UK, serving a diverse population and delivering specialist and tertiary healthcare services. Its Genomic Medicine department plays a vital role in advancing precision medicine, diagnostics, and patient care across the region and beyond. The Trust is internationally recognized for its clinical excellence, research, innovation, and education, and is fully committed to promoting equality, diversity, and inclusion across its workforce. It also supports Skilled Worker visa sponsorship for eligible international candidates. Responsibilities Ensure the efficient organisation and delivery of booking, scheduling, and clerical services in line with Trust policies Manage and support the administrative team alongside the Operational Manager Directly supervise clerical staff, including rota planning, sickness monitoring, and annual appraisals Act as the senior point of contact in the absence of the Operational Manager Develop and maintain systems and processes to improve efficiency and performance Monitor service quality and ensure activity and performance targets are met Manage workload independently and escalate issues when necessary Maintain high standards of data quality, confidentiality, and compliance Requirements Strong IT skills and experience with administrative systems ILM qualification or equivalent leadership/management experience Proven experience supervising or managing an administrative team Experience working in clinical or healthcare administration environments Strong organisational, communication, and prioritisation skills Knowledge of data protection and patient confidentiality standards Ability to work independently and under pressure Leadership capability and a flexible, professional working style This is a high-quality UK healthcare leadership opportunity for both local and international professionals seeking Skilled Worker visa sponsorship. If you are looking to build a stable, respected career within the NHS while contributing to world-class genomic and clinical services, this role offers excellent long-term professional value, international credibility, and meaningful impact.
Feb 03, 2026
Full time
Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) An excellent opportunity is now available for an experienced and highly organised Administration Manager to join a leading NHS Genomic Medicine service in Manchester, United Kingdom. This role is ideal for international professionals seeking UK Skilled Worker visa sponsorship and looking to build a long-term career within one of the world's most respected public healthcare systems. This position plays a critical role in supporting advanced clinical services by ensuring the smooth coordination of booking, scheduling, and clerical operations. The organisation welcomes applications from both UK and overseas candidates who meet the requirements and require visa sponsorship to work in the UK. You will be joining a high-impact healthcare environment where professionalism, quality service delivery, and patient-centred values are deeply embedded in daily operations. About Role As the Administration Manager, you will be responsible for leading and coordinating a specialist administrative team that supports Clinical Genetics and Genomic Medicine services. The role requires a confident self-starter who can work independently, manage competing priorities, and maintain high service standards in a fast-paced clinical environment. You will work closely with the Operational Manager and act as the senior point of contact when required, ensuring continuity of service delivery. This is a fixed-term position (with secondment options considered), offering valuable UK healthcare leadership experience in a nationally significant medical service. About Hiring Firm Manchester University NHS Foundation Trust is one of the largest and most respected NHS Trusts in the UK, serving a diverse population and delivering specialist and tertiary healthcare services. Its Genomic Medicine department plays a vital role in advancing precision medicine, diagnostics, and patient care across the region and beyond. The Trust is internationally recognized for its clinical excellence, research, innovation, and education, and is fully committed to promoting equality, diversity, and inclusion across its workforce. It also supports Skilled Worker visa sponsorship for eligible international candidates. Responsibilities Ensure the efficient organisation and delivery of booking, scheduling, and clerical services in line with Trust policies Manage and support the administrative team alongside the Operational Manager Directly supervise clerical staff, including rota planning, sickness monitoring, and annual appraisals Act as the senior point of contact in the absence of the Operational Manager Develop and maintain systems and processes to improve efficiency and performance Monitor service quality and ensure activity and performance targets are met Manage workload independently and escalate issues when necessary Maintain high standards of data quality, confidentiality, and compliance Requirements Strong IT skills and experience with administrative systems ILM qualification or equivalent leadership/management experience Proven experience supervising or managing an administrative team Experience working in clinical or healthcare administration environments Strong organisational, communication, and prioritisation skills Knowledge of data protection and patient confidentiality standards Ability to work independently and under pressure Leadership capability and a flexible, professional working style This is a high-quality UK healthcare leadership opportunity for both local and international professionals seeking Skilled Worker visa sponsorship. If you are looking to build a stable, respected career within the NHS while contributing to world-class genomic and clinical services, this role offers excellent long-term professional value, international credibility, and meaningful impact.
A prominent healthcare institution in Newcastle upon Tyne is seeking an experienced Administration Manager to lead a dedicated patient services team. The role involves managing high-quality clerical services, ensuring efficient service delivery, and supervising administrative processes. The ideal candidate will have substantial experience in medical secretariat roles along with proven management skills. This position offers an opportunity to positively impact patient care and operational efficiency within the NHS care system.
Feb 03, 2026
Full time
A prominent healthcare institution in Newcastle upon Tyne is seeking an experienced Administration Manager to lead a dedicated patient services team. The role involves managing high-quality clerical services, ensuring efficient service delivery, and supervising administrative processes. The ideal candidate will have substantial experience in medical secretariat roles along with proven management skills. This position offers an opportunity to positively impact patient care and operational efficiency within the NHS care system.
A leading healthcare imaging provider in Taunton is seeking an Administration Manager to oversee the administrative teams at their Diagnostic Centre. This role requires excellent finance and IT skills alongside strong leadership in high-pressure situations. The successful candidate will manage staff, ensure compliance with quality standards, and maintain customer relationships. This position offers part-time or full-time hours, supporting a dynamic team focused on delivering quality patient care.
Feb 03, 2026
Full time
A leading healthcare imaging provider in Taunton is seeking an Administration Manager to oversee the administrative teams at their Diagnostic Centre. This role requires excellent finance and IT skills alongside strong leadership in high-pressure situations. The successful candidate will manage staff, ensure compliance with quality standards, and maintain customer relationships. This position offers part-time or full-time hours, supporting a dynamic team focused on delivering quality patient care.
Quickline Communications
Eppleworth, North Humberside
Business Admin Apprentice We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Business Admin Apprentice to support with vital commercial activities from managing contractor relationships to tracking spend and ensuring materials arrives where and when they are needed. Could that be you? If keeping projects on track gets you out of bed in the morning, and helping bring lightning-fast broadband to rural communities puts a smile on your face this could be your first step as a Network Contracts Coordinator Apprentice at Quickline. You will have the opportunity to complete a Level 3 Business Admin apprenticeship. Here s why you ll love this role - Be at the heart of the build programme support the delivery of lightning fast broadband to rural communities and see your work make a real difference. - Learn hands on commercial skills from managing contractor relationships to tracking spend and materials across live projects. - Work with a variety of teams and suppliers gain experience collaborating with internal colleagues, external contractors, and materials suppliers - Develop project management and financial skills track invoices, forecast material requirements, and support budgeting for the network build. - Grow your career in a fast moving industry gain exposure to FTTP networks, procurement, contracts, and process improvement initiatives. Here s why you ll be great in this role - Organised and detail focused you can manage multiple tasks, keep records accurate, and track project spend effectively. - Strong communicator confident liaising with colleagues, suppliers, and contractors to ensure projects run smoothly. - Curious and keen to learn you re motivated to understand how network builds work, including materials, purchase orders, and tender processes. - Numerically confident comfortable working with budgets, invoices, and basic financial calculations. - Proactive and solution oriented able to spot risks, support process improvements, and help ensure materials arrive when and where they re needed. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Feb 03, 2026
Full time
Business Admin Apprentice We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Business Admin Apprentice to support with vital commercial activities from managing contractor relationships to tracking spend and ensuring materials arrives where and when they are needed. Could that be you? If keeping projects on track gets you out of bed in the morning, and helping bring lightning-fast broadband to rural communities puts a smile on your face this could be your first step as a Network Contracts Coordinator Apprentice at Quickline. You will have the opportunity to complete a Level 3 Business Admin apprenticeship. Here s why you ll love this role - Be at the heart of the build programme support the delivery of lightning fast broadband to rural communities and see your work make a real difference. - Learn hands on commercial skills from managing contractor relationships to tracking spend and materials across live projects. - Work with a variety of teams and suppliers gain experience collaborating with internal colleagues, external contractors, and materials suppliers - Develop project management and financial skills track invoices, forecast material requirements, and support budgeting for the network build. - Grow your career in a fast moving industry gain exposure to FTTP networks, procurement, contracts, and process improvement initiatives. Here s why you ll be great in this role - Organised and detail focused you can manage multiple tasks, keep records accurate, and track project spend effectively. - Strong communicator confident liaising with colleagues, suppliers, and contractors to ensure projects run smoothly. - Curious and keen to learn you re motivated to understand how network builds work, including materials, purchase orders, and tender processes. - Numerically confident comfortable working with budgets, invoices, and basic financial calculations. - Proactive and solution oriented able to spot risks, support process improvements, and help ensure materials arrive when and where they re needed. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
As the Office Manager, you will provide front of house support, coordinate office changes and support the team of EA's with Administration. This role initially starts as a contract and will go permanent for the right candidate. The role will be 4 days a week from a modern London office space. Client Details This life sciences business in London is at the forefront of innovation and pioneering significant improvements in patient care. Description As the Office Manager, you will: Provide comprehensive administrative and secretarial support to senior management. Oversee the day-to-day operations of the office, ensuring all processes run smoothly. Coordinate meetings, appointments, and schedules with efficiency and attention to detail. Prepare and manage correspondence, reports, and other documentation as required. Handle confidential information with professionalism and discretion. Assist in managing office supplies and liaising with vendors as needed. Support project management tasks and ensure deadlines are met. Maintain accurate records and organise filing systems effectively Support the Executive Assistants with Administration tasks Profile A successful Office Manager should have: Excellent use of MS Office Proactive approach to resolving office tasks Supported EA's or a team with admin in the past Excellent interpersonal skills Job Offer You will be rewarded with a salary of 40k and excellent scope to go permanent.
Feb 03, 2026
Seasonal
As the Office Manager, you will provide front of house support, coordinate office changes and support the team of EA's with Administration. This role initially starts as a contract and will go permanent for the right candidate. The role will be 4 days a week from a modern London office space. Client Details This life sciences business in London is at the forefront of innovation and pioneering significant improvements in patient care. Description As the Office Manager, you will: Provide comprehensive administrative and secretarial support to senior management. Oversee the day-to-day operations of the office, ensuring all processes run smoothly. Coordinate meetings, appointments, and schedules with efficiency and attention to detail. Prepare and manage correspondence, reports, and other documentation as required. Handle confidential information with professionalism and discretion. Assist in managing office supplies and liaising with vendors as needed. Support project management tasks and ensure deadlines are met. Maintain accurate records and organise filing systems effectively Support the Executive Assistants with Administration tasks Profile A successful Office Manager should have: Excellent use of MS Office Proactive approach to resolving office tasks Supported EA's or a team with admin in the past Excellent interpersonal skills Job Offer You will be rewarded with a salary of 40k and excellent scope to go permanent.
NHS National Services Scotland
East Kilbride, Lanarkshire
The Role To provide the Directorate Support Manager with comprehensive business support, focusing on the operational management of admin and clerical staff and the improvement of administrative processes. The Operational Admin Manager (OAM) will have day to day management responsibility for a range of administrative staff within the directorate. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring Education standards are to degree level or equivalent (ie HND plus experience involving the delivery and improvement of clinical administrative services) Detailed knowledge of the business management of NHS activities, including finance and Standing Financial Instructions, clinical guidelines and national targets Demonstrate the ability to produce formal business reports which may incorporate complex data analysis Knowledge and experience of management skills, i.e. motivation, training, change management and high standard of inter personal skills PC skills including word processing spreadsheet and database analysis. Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. Contract type Permanent Full time 37 hours Location and Working Pattern This role will be based in Management Team within University Hospital Hairmyres Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Looking to find out more? If you're looking to find out more, then we would love to hear from you! Please contact Andrea Stewart, Service Manager on For enquiries regarding the application form or recruitment process, please contact Marion Bisset, Recruitment Administrator on (Please remember to include the job title and reference number in your email) Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire's benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent-regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at . Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.
Feb 03, 2026
Full time
The Role To provide the Directorate Support Manager with comprehensive business support, focusing on the operational management of admin and clerical staff and the improvement of administrative processes. The Operational Admin Manager (OAM) will have day to day management responsibility for a range of administrative staff within the directorate. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring Education standards are to degree level or equivalent (ie HND plus experience involving the delivery and improvement of clinical administrative services) Detailed knowledge of the business management of NHS activities, including finance and Standing Financial Instructions, clinical guidelines and national targets Demonstrate the ability to produce formal business reports which may incorporate complex data analysis Knowledge and experience of management skills, i.e. motivation, training, change management and high standard of inter personal skills PC skills including word processing spreadsheet and database analysis. Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. Contract type Permanent Full time 37 hours Location and Working Pattern This role will be based in Management Team within University Hospital Hairmyres Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Looking to find out more? If you're looking to find out more, then we would love to hear from you! Please contact Andrea Stewart, Service Manager on For enquiries regarding the application form or recruitment process, please contact Marion Bisset, Recruitment Administrator on (Please remember to include the job title and reference number in your email) Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire's benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent-regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at . Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.
The Newcastle upon Tyne Hospitals NHS Foundation Trust Administration Manager The closing date is 01 February 2026 This is an exciting opportunity to join the Cardiothoracic Clinical Board as an Administration Manager. We are seeking a competent, enthusiastic and supportive Administration Manager who will lead our high-performing patient services team in providing an effective, welcoming and safe service for all our patients. Interview Date Tuesday 10 February 2026 You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job The Administration Manager role will be responsible for ensuring the organisation and delivery of a coordinated and responsive Cardiothoracic Service in a manner consistent with Trust and local policies, procedures and protocols. To work unsupervised and act independently to manage own workload referring to the Operational Service Manager when/where necessary. To support and manage, alongside the Operational Service manager, the administrative team within the Cardiothoracic Clinical Board ensuring that a comprehensive, high quality and efficient service is provided to the various medical and non-medical professionals within the teams ensuring that the organisational needs of the multidisciplinary team and operational issues are met. The role includes direct supervision of the clerical teams, being the point of contact, including arranging cover for annual leave and sickness, monitoring of sickness absence and undertaking yearly appraisal for the administration team. The post holder will develop, introduce and maintain systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets. About us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers Newcastle Hospitals NHS Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Job responsibilities Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: - Design, implement and monitor service improvements. Staff appointments. Training and development. Contribute as a member of the Clinical Board Management team. Communicate with Senior Clinicians. Attend MDT meetings. Contribute to the Business Planning process. Person Specification Qualifications & Education Degree in Leadership/business management or Diploma in Leadership/Business Management with experience to degree level or equivalent level experience RSA 3 or equivalent experience English Language GCSE grade 4 or above Knowledge & Experience Experience with secretarial procedures Extensive experience as Medical Secretary some of which as Senior Medical Secretary Previous management experience including: - o Business o Personnel Knowledge of HR policy and procedure Skills & Abilities IT Skills to include office software packages Good typing skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Newcastle upon Tyne Hospitals NHS Foundation Trust
Feb 03, 2026
Full time
The Newcastle upon Tyne Hospitals NHS Foundation Trust Administration Manager The closing date is 01 February 2026 This is an exciting opportunity to join the Cardiothoracic Clinical Board as an Administration Manager. We are seeking a competent, enthusiastic and supportive Administration Manager who will lead our high-performing patient services team in providing an effective, welcoming and safe service for all our patients. Interview Date Tuesday 10 February 2026 You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job The Administration Manager role will be responsible for ensuring the organisation and delivery of a coordinated and responsive Cardiothoracic Service in a manner consistent with Trust and local policies, procedures and protocols. To work unsupervised and act independently to manage own workload referring to the Operational Service Manager when/where necessary. To support and manage, alongside the Operational Service manager, the administrative team within the Cardiothoracic Clinical Board ensuring that a comprehensive, high quality and efficient service is provided to the various medical and non-medical professionals within the teams ensuring that the organisational needs of the multidisciplinary team and operational issues are met. The role includes direct supervision of the clerical teams, being the point of contact, including arranging cover for annual leave and sickness, monitoring of sickness absence and undertaking yearly appraisal for the administration team. The post holder will develop, introduce and maintain systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets. About us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers Newcastle Hospitals NHS Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Job responsibilities Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: - Design, implement and monitor service improvements. Staff appointments. Training and development. Contribute as a member of the Clinical Board Management team. Communicate with Senior Clinicians. Attend MDT meetings. Contribute to the Business Planning process. Person Specification Qualifications & Education Degree in Leadership/business management or Diploma in Leadership/Business Management with experience to degree level or equivalent level experience RSA 3 or equivalent experience English Language GCSE grade 4 or above Knowledge & Experience Experience with secretarial procedures Extensive experience as Medical Secretary some of which as Senior Medical Secretary Previous management experience including: - o Business o Personnel Knowledge of HR policy and procedure Skills & Abilities IT Skills to include office software packages Good typing skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Newcastle upon Tyne Hospitals NHS Foundation Trust
Go back Herefordshire and Worcestershire Health and Care NHS Trust Team Administration Manager The closing date is 05 February 2026 We are currently looking to recruit an enthusiastic and motivated Administration Team Manager. This post supports Bromsgrove Neighbourhood Team delivering a quality service to patients and their parents/carers. The Neighbourhood Teams across Worcestershire provide a range of community-based health services across Worcestershire. We treat people in their homes to prevent hospital admission and to enable safe discharges home. As an Administration Manager, you will be required to line manage administrators in the team, use your excellent communication skills, spreadsheets and minute-taking; work autonomously, be flexible, prioritise your own workload, act on your own initiative and ensure that procedures are in place to deliver a service that meets the Trusts targets and standards. This role is full time and includes being part of a bank holiday and weekend rota. Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time-limited visa, there is no guarantee of sponsorship at point of expiry. Main duties of the job Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff. You will also be taking calls and dealing with clinical team members and supporting them with sharing of patient information and use of information technology. Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes. Maintain annual leave records for the team, liaising with line manager and other managers to ensure appropriate and continuing cover. Work with the Operational Lead to lead on the introduction and proactive management of any new processes and initiatives. Work with the Operational Lead to ensure that reports and data are accurate for the team. About us At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer: 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust. Job responsibilities You will be required to: Undertake senior administrative/secretarial/PAdvice duties that are specific to the role. Undertake general office duties, as required, e.g. typing, data processing, filing, scanning/copying and telefaxing, in line with Trust Policies and Procedures. Initiate responses to routine correspondence. Arrange, confirm appointments and meetings as required, making appropriate arrangements e.g. hospitality, booking venues, equipment, travel, accommodation etc. Provide a secretarial service to meetings, including the preparation and distribution of agendas and papers, taking minutes. Answer/deal with both face to face and telephone enquiries. Deal with incoming and outgoing mail. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Person Specification Experience Administrative/Secretarial experience. Supervision/management of staff. Arranging meetings, agendas and minute taking experience. Skills & Abilities Ability to challenge poor behaviour Ability to praise and be supportive to others Knowledge Knowledge of the full range of administrative/secretarial procedures Extensive knowledge of Microsoft Office Word/Excel/Outlook Understanding of the Data Protection Act and NHS Code of Confidentiality Qualifications Educated to vocational level 3 in Business Administration. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Additional Criteria I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Feb 03, 2026
Full time
Go back Herefordshire and Worcestershire Health and Care NHS Trust Team Administration Manager The closing date is 05 February 2026 We are currently looking to recruit an enthusiastic and motivated Administration Team Manager. This post supports Bromsgrove Neighbourhood Team delivering a quality service to patients and their parents/carers. The Neighbourhood Teams across Worcestershire provide a range of community-based health services across Worcestershire. We treat people in their homes to prevent hospital admission and to enable safe discharges home. As an Administration Manager, you will be required to line manage administrators in the team, use your excellent communication skills, spreadsheets and minute-taking; work autonomously, be flexible, prioritise your own workload, act on your own initiative and ensure that procedures are in place to deliver a service that meets the Trusts targets and standards. This role is full time and includes being part of a bank holiday and weekend rota. Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time-limited visa, there is no guarantee of sponsorship at point of expiry. Main duties of the job Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff. You will also be taking calls and dealing with clinical team members and supporting them with sharing of patient information and use of information technology. Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes. Maintain annual leave records for the team, liaising with line manager and other managers to ensure appropriate and continuing cover. Work with the Operational Lead to lead on the introduction and proactive management of any new processes and initiatives. Work with the Operational Lead to ensure that reports and data are accurate for the team. About us At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer: 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust. Job responsibilities You will be required to: Undertake senior administrative/secretarial/PAdvice duties that are specific to the role. Undertake general office duties, as required, e.g. typing, data processing, filing, scanning/copying and telefaxing, in line with Trust Policies and Procedures. Initiate responses to routine correspondence. Arrange, confirm appointments and meetings as required, making appropriate arrangements e.g. hospitality, booking venues, equipment, travel, accommodation etc. Provide a secretarial service to meetings, including the preparation and distribution of agendas and papers, taking minutes. Answer/deal with both face to face and telephone enquiries. Deal with incoming and outgoing mail. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Person Specification Experience Administrative/Secretarial experience. Supervision/management of staff. Arranging meetings, agendas and minute taking experience. Skills & Abilities Ability to challenge poor behaviour Ability to praise and be supportive to others Knowledge Knowledge of the full range of administrative/secretarial procedures Extensive knowledge of Microsoft Office Word/Excel/Outlook Understanding of the Data Protection Act and NHS Code of Confidentiality Qualifications Educated to vocational level 3 in Business Administration. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Additional Criteria I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Herefordshire and Worcestershire Health and Care NHS Trust
This role requires a highly motivated professional individual who can multi-task to meet critical deadlines. The work is varied and can be demanding with an emphasis on accuracy & adaptability to meet competing tasks along side daily team management. The post holder will provide comprehensive administrative support to our bowel cancer screening programme management & clinical team, managing patient data, coordinating appointments/lists etc, managing pathway tracking, ensuring data confidentiality. They will have excellent organisation & interpersonal skills, data handling skills to provide a cohesive service that meets patient needs and service targets. Main duties of the job To act as key management support to the bcsp administrators/ support the programme management team in the management of the administrative and staff in line with Trust personnel policies.To be responsible for the day-to-day supervision of officeAllocate workload/plan weekly staff Rota's.Manage daily activities undertaken by staff ensuring accurate data input and regular audits carried out.Provide training for any new member of staff, provide assistance/ support to all staff and undertake any duties required to meet the demands of the service.Management of sickness and absence in accordance with trust policy, and maintenance of personal files.To ensure clerical staff adhere to all Trust policies /procedures e.g. Confidentiality.Act upon own initiative regarding issues/problems/trends relating to day-to-day running of the service, reporting to the Administration Manager as appropriate.To support the management team with appropriate and accurate statistical information when required./ produce data, graphs bcsp information when required which may be short notice.To be able to use the National Screening Systems and have knowledge of the Screening Programmes.To support timely data entry into screening systems/ability to retrieve and produce reports as required.Flexible approach to work as deadlines may change or short notice requests required for external partners.provide key support for external inspections, checking, preparing and submitting evidence as required. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Job responsibilities The post holder will support the Bowel Cancer Screening Administration Manager in the day-to-day management of Bowel Cancer Screening centre and FIT/positive appointments. This position will work in a collaborative environment where attention to detail and proactive problem-solving are highly valued. Manage and coordinate daily administrative tasks to support team operations and the smooth function of the screening programme. Maintain accurate records and documentation within systems, ensuring compliance with relevant policies. Please see job description for detailed information about this role. Person Specification skills, knowledge,experience & qualifications significant admin nhs experience band 3 oHas experience in managing team/rotas and work planning oExperience in undertaking audits oGood standard of general education (5 GCSE or equivalent, including Maths and English) oNVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oDemonstrates a willingness/ability to support & train others to acceptable standard oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oEmpathetic approach to difficult situations Currently uses national screening programme database Currently uses national screening programme database Aware of quality assurance process/experience of Able to compose correspondence, reports and policies. NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Completed leadership training/awareness. skills, knowledge, experience & qualifications significant admin nhs experience band 3 experience in managing team rotas/work planning experience in undertaking audits Good standard of general education (5 GCSE or equivalent, including Maths and English) NVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oDemonstrates a willingness/ability to support & train others to acceptable standard oEmpathetic approach to difficult situations NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 03, 2026
Full time
This role requires a highly motivated professional individual who can multi-task to meet critical deadlines. The work is varied and can be demanding with an emphasis on accuracy & adaptability to meet competing tasks along side daily team management. The post holder will provide comprehensive administrative support to our bowel cancer screening programme management & clinical team, managing patient data, coordinating appointments/lists etc, managing pathway tracking, ensuring data confidentiality. They will have excellent organisation & interpersonal skills, data handling skills to provide a cohesive service that meets patient needs and service targets. Main duties of the job To act as key management support to the bcsp administrators/ support the programme management team in the management of the administrative and staff in line with Trust personnel policies.To be responsible for the day-to-day supervision of officeAllocate workload/plan weekly staff Rota's.Manage daily activities undertaken by staff ensuring accurate data input and regular audits carried out.Provide training for any new member of staff, provide assistance/ support to all staff and undertake any duties required to meet the demands of the service.Management of sickness and absence in accordance with trust policy, and maintenance of personal files.To ensure clerical staff adhere to all Trust policies /procedures e.g. Confidentiality.Act upon own initiative regarding issues/problems/trends relating to day-to-day running of the service, reporting to the Administration Manager as appropriate.To support the management team with appropriate and accurate statistical information when required./ produce data, graphs bcsp information when required which may be short notice.To be able to use the National Screening Systems and have knowledge of the Screening Programmes.To support timely data entry into screening systems/ability to retrieve and produce reports as required.Flexible approach to work as deadlines may change or short notice requests required for external partners.provide key support for external inspections, checking, preparing and submitting evidence as required. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Job responsibilities The post holder will support the Bowel Cancer Screening Administration Manager in the day-to-day management of Bowel Cancer Screening centre and FIT/positive appointments. This position will work in a collaborative environment where attention to detail and proactive problem-solving are highly valued. Manage and coordinate daily administrative tasks to support team operations and the smooth function of the screening programme. Maintain accurate records and documentation within systems, ensuring compliance with relevant policies. Please see job description for detailed information about this role. Person Specification skills, knowledge,experience & qualifications significant admin nhs experience band 3 oHas experience in managing team/rotas and work planning oExperience in undertaking audits oGood standard of general education (5 GCSE or equivalent, including Maths and English) oNVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oDemonstrates a willingness/ability to support & train others to acceptable standard oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oEmpathetic approach to difficult situations Currently uses national screening programme database Currently uses national screening programme database Aware of quality assurance process/experience of Able to compose correspondence, reports and policies. NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Completed leadership training/awareness. skills, knowledge, experience & qualifications significant admin nhs experience band 3 experience in managing team rotas/work planning experience in undertaking audits Good standard of general education (5 GCSE or equivalent, including Maths and English) NVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oDemonstrates a willingness/ability to support & train others to acceptable standard oEmpathetic approach to difficult situations NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Scheduling and Bookings Administration Manager page is loaded Scheduling and Bookings Administration Managerlocations: The Harborne Hospitaltime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 2, 2026 (13 days left to apply)job requisition id: Job Title: Scheduling and Bookings Administration Manager Location: The Harborne Hospital, Birmingham Full time: 37.5 hours per week Permanent Salary: £33,750 - £36,000 depending on Experience + Benefits We're looking for a Scheduling and Bookings Administration Manager to join our Harborne Hospital.This role will be very much working as part of an extremely supportive team, working closely with your Radiology Administrators, Treatment Suite Co-Ordinators, Theatre Scheduling Teams, and our self-pay office you will increase bookings across each department by improving processes and ensuring The Harborne Hospital is easy to do business with. You will be key to helping us provide a relevant and sustainable admin service to our consultants and patients. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in (team), but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Leading and motivating your teams to deliver the objectives you set for them, you'll be accountable for service, quality and performance standards - proactively monitoring and managing performance, addressing issues effectively Proactively implement service improvements across all of our booking and scheduling functions Identifying and removing any barriers to bookings being made across the hospital Build and maintain relationships with a number of internal and external stakeholders Bring confidence and trust to our customers that we are easy to do business with by facilitating their requests effectively and in a timely manner Support our wider governance arrangements and contribute to activities for creating and sharing knowledge, gathering insight and for developing our approach in particular areas Sharing who we are and what we do by participating in external conferences and public events where appropriate Listening and responding to patient feedback and service complaints. What you'll bring: Having successfully managed or provided professional leadership to a team, in a customer / patient focused organisation Taking a collaborative approach to management that involves valuing and supporting learning and teamwork Being an open minded yet decisive thinker - using your proactive problem-solving skills and judgement to make evidence-based decisions Listening carefully and asking the right questions to get to the heart of the problem - being empathetic and mindful of what situations mean, and feel like, for all the people involved Adapting your approach and communication style by taking individual needs into account, recognising that our patients come from a diverse range of backgrounds Successfully engaging, coaching and developing others to perform and improve Using information to help improve the quality of service and performance. Being involved in setting objectives and challenging people to exceed expectations Planning and prioritising in a changing, busy environment - caring about achieving results as a team while being flexible and recognising the needs of the organisation Building strong relationships both internally and with a range of external stakeholders Playing a significant role in improving service for our patients. Influencing, negotiating and persuading across a range of stakeholders and at a mid to senior levelOriginally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a (job title) you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.At HCA UK we deliver essential Occupational Health (OH) services to help organisations manage and reduce sickness absence while minimising risks. Delivering over 25, 000 OH appointments annually and with access to a team of experienced occupational health clinicians we provide expert support tailored to the needs of these organisations.We offer a tailored model of service including distance case management and in person Occupational Health services.
Feb 03, 2026
Full time
Scheduling and Bookings Administration Manager page is loaded Scheduling and Bookings Administration Managerlocations: The Harborne Hospitaltime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 2, 2026 (13 days left to apply)job requisition id: Job Title: Scheduling and Bookings Administration Manager Location: The Harborne Hospital, Birmingham Full time: 37.5 hours per week Permanent Salary: £33,750 - £36,000 depending on Experience + Benefits We're looking for a Scheduling and Bookings Administration Manager to join our Harborne Hospital.This role will be very much working as part of an extremely supportive team, working closely with your Radiology Administrators, Treatment Suite Co-Ordinators, Theatre Scheduling Teams, and our self-pay office you will increase bookings across each department by improving processes and ensuring The Harborne Hospital is easy to do business with. You will be key to helping us provide a relevant and sustainable admin service to our consultants and patients. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in (team), but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Leading and motivating your teams to deliver the objectives you set for them, you'll be accountable for service, quality and performance standards - proactively monitoring and managing performance, addressing issues effectively Proactively implement service improvements across all of our booking and scheduling functions Identifying and removing any barriers to bookings being made across the hospital Build and maintain relationships with a number of internal and external stakeholders Bring confidence and trust to our customers that we are easy to do business with by facilitating their requests effectively and in a timely manner Support our wider governance arrangements and contribute to activities for creating and sharing knowledge, gathering insight and for developing our approach in particular areas Sharing who we are and what we do by participating in external conferences and public events where appropriate Listening and responding to patient feedback and service complaints. What you'll bring: Having successfully managed or provided professional leadership to a team, in a customer / patient focused organisation Taking a collaborative approach to management that involves valuing and supporting learning and teamwork Being an open minded yet decisive thinker - using your proactive problem-solving skills and judgement to make evidence-based decisions Listening carefully and asking the right questions to get to the heart of the problem - being empathetic and mindful of what situations mean, and feel like, for all the people involved Adapting your approach and communication style by taking individual needs into account, recognising that our patients come from a diverse range of backgrounds Successfully engaging, coaching and developing others to perform and improve Using information to help improve the quality of service and performance. Being involved in setting objectives and challenging people to exceed expectations Planning and prioritising in a changing, busy environment - caring about achieving results as a team while being flexible and recognising the needs of the organisation Building strong relationships both internally and with a range of external stakeholders Playing a significant role in improving service for our patients. Influencing, negotiating and persuading across a range of stakeholders and at a mid to senior levelOriginally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a (job title) you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.At HCA UK we deliver essential Occupational Health (OH) services to help organisations manage and reduce sickness absence while minimising risks. Delivering over 25, 000 OH appointments annually and with access to a team of experienced occupational health clinicians we provide expert support tailored to the needs of these organisations.We offer a tailored model of service including distance case management and in person Occupational Health services.
A prominent health board in Wales seeks an Administration Support Manager to lead daily operational support and manage administrative staff. The ideal candidate will have a degree-level education, experience in NHS management, and skills to work under pressure. This role involves overseeing the delivery of NHS Wales Performance Framework targets and requires knowledge of patient-focused pathways. The position offers benefits like flexible work and career growth opportunities.
Feb 03, 2026
Full time
A prominent health board in Wales seeks an Administration Support Manager to lead daily operational support and manage administrative staff. The ideal candidate will have a degree-level education, experience in NHS management, and skills to work under pressure. This role involves overseeing the delivery of NHS Wales Performance Framework targets and requires knowledge of patient-focused pathways. The position offers benefits like flexible work and career growth opportunities.
Cwm Taf Morgannwg University Health Board Administration Support Manager The closing date is 11 February 2026 Provide direct day-to-day operational support in the delivery of all NHS Wales Performance Framework targets. Ensuring effective day to day operational management in accordance with best practice. Support the day to day operational running of Endoscopy services Pan CTMUHB. Support the development of patient focused pathways with key emphasis on improved patient experience. Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised. Main duties of the job Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times. Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed. Provide direct day-to-day operational support in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom. About us CTM University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: • We listen, learn, and improve • We treat everyone with respect • We work together as one team CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities As per main duties of the job noted above. Please see Job Description and Person Specification for full details on responsibilities. Person Specification Qualifications/Knowledge Educated to Degree level in relevant subject or equivalent level of skills, knowledge and/or experience of working at this level. Knowledge of NHS Wales Performance Framework targets. Experience Experience of previous management or supervision of staff Previous experience of dealing with medical staff including managing medical rotas. Previous experience within NHS. Skills Ability to work under constant pressure in a busy environment Evidence of managing small scale projects Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board
Feb 03, 2026
Full time
Cwm Taf Morgannwg University Health Board Administration Support Manager The closing date is 11 February 2026 Provide direct day-to-day operational support in the delivery of all NHS Wales Performance Framework targets. Ensuring effective day to day operational management in accordance with best practice. Support the day to day operational running of Endoscopy services Pan CTMUHB. Support the development of patient focused pathways with key emphasis on improved patient experience. Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised. Main duties of the job Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times. Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed. Provide direct day-to-day operational support in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom. About us CTM University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: • We listen, learn, and improve • We treat everyone with respect • We work together as one team CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities As per main duties of the job noted above. Please see Job Description and Person Specification for full details on responsibilities. Person Specification Qualifications/Knowledge Educated to Degree level in relevant subject or equivalent level of skills, knowledge and/or experience of working at this level. Knowledge of NHS Wales Performance Framework targets. Experience Experience of previous management or supervision of staff Previous experience of dealing with medical staff including managing medical rotas. Previous experience within NHS. Skills Ability to work under constant pressure in a busy environment Evidence of managing small scale projects Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board
Overview Admin Team Lead (Musculoskeletal Services Shropshire and Telford) The closing date is 08 February 2026. The Team Leads ensure the Administrative and Booking Coordinators manage and co-ordinate the outpatient pathway from the Electronic Referral System, through discharge or Patient Initiated Follow up. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics. The post holder will provide supervision, leadership and guidance to the Outpatients MSST Admin Team. The post holder will be expected to cross over with the Team Lead for Physiotherapy. Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted. About us The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation. Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK). RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham. The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line. We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family. Job responsibilities The Team Leads ensure the ABCs manage and co-ordinate the outpatient pathway from the Electronic Referral System (ERS), through discharge or PIFU. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics. To establish and maintain good working relationships with other staff, Clinicians and support staff, radiology and other diagnostics, record staff, MSST partners & GP Practice staff across the whole system. To provide a suitable role model to team members and direct reports. To support the Administration and Booking Co-ordinators in maintaining multiple clear and robust waiting lists, maintain monitoring clinic capacity to treat all patients on the waiting list, and in collaboration with MSST referral centre. Working closely with the Business Manager, and assistant, and the clinical Service Managers (Therapies and level 3). To deal with enquiries from Outpatient staff, MSST partners referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Therapy Services and MSST Level 3, demonstrating knowledge of secretarial or administrative procedures and systems, some of which are non-routine, such as answering queries, progress chasing, and task-related problem solving. Exercises judgement when dealing with enquiries. Analyses information to resolve problems quickly and efficiently within the MDT. To work across numerous systems to provide a Shropshire wide service, including ESR, RIO, Apollo, Referrals and queries are received in multiple inboxes that must be managed in line with service standards. They support the Admin and Booking co-ordinators (ABCs) in the use of these systems. a. Input activity data; b. Record and amend details of patients accurately on PAS; and c. Add referrals to a waiting list. Make outpatient appointments and generate confirmation letters. The post holder will provide robust and successful leadership to guide and steer the team to achieve agreed targets and objectives, whilst ensuring all Trust and relevant system policies and procedures are adhered to. The post holder will monitor all KPIs and targets relating to performance within the Team, and contribute to analysis for reporting purposes and to identify actions to address breaches to performance. To contribute to the ongoing service improvement plans and policies for Therapies and MSST level 2 and 3, being open to changes to current practices and offering input into meetings/workshops as required, initiation and leading change within areas of own responsibility. The post holder will manage the capacity and demand of the workload to ensure correct staffing levels and skill mix at all times, redeploying as required to provide cross cover across Therapies and MSST level 3 Conduct regular call quality checks with all staff and feedback and document within personal development plan. Conduct regular system and information quality checks on all staff to ensure Trusts policies and procedures are being adhered to and document within personal development plan. Maintain links with similar services to ensure the service follows best practice and shares best practice and changes to National and local policy are promptly integrated into the daily operation of the service. The post holder will monitor data quality, ensuring information is accurate and timely data input, collect and provide statistical information as required. The post holder will attend performance meetings (RJAH and MSST system wide meetings) and be accountable for clinic utilisation and performance and attend a meetings to highlight and respond to any possible issues in forthcoming weeks. To monitor and ensure the weekly validation of PTLs (Patient Target Lists) for Outpatients, ensuring capacity issues are highlighted to the relevant Managers within the Access Team. The post holder will monitor, record, validate and investigate daily, weekly and monthly reports ensuring accuracy and/or targets achieved for your areas. The post holder will support the recruitment of staff to the service and organise induction & training for all new staff. The post holder will be responsible for maintaining adequate staffing levels, ensuring rotas are co-ordinated to provide cover in peak periods and when high demands of patient telephone calls are anticipated. The post holder will undertake and support all appraisal/personal development planning for all staff in accordance with Trust policies. The post holder will record and monitor sickness levels within the team, reporting any breaches of thresholds to the ABA, and with guidance, taking staff though the relevant management stages. The post holder will approve record and monitor annual leave for the team ensuring all areas are appropriately staffed, telephones manned and administrative tasks and local KPIs covered. Represent the admin function at department meetings to convey departmental and organisational messages, such as operational issues, updates on processes and developments. To be responsible for the daily huddles/coms cell meetings. The post holder will work closely with the clinical service managers, providing updates when requested and identifying and developing best practice in each area. The post holder will act as expert for operational booking processes within designated areas. The post holder will maintain stationery levels for the admin function using the E-Procurement electronic ordering system. To assist in the ordering/receipting of stationery and supplies where appropriate. The post holder will provide advice, information and guidance to patients, relatives and Trust staff regarding appointments and general information on waiting list management and will support the Administration and booking coordinators in this function. The post holder will deal with complaints from patients, relatives and Trust staff, and where necessary passing on unresolved issues to the service manager, in line with Trust policies and standards. The post holder will support the ABM in organising and supporting the administration function of the team in periods of absence/peak in workloads. To monitor daily the Patient Tracking Lists (PTL) on RIO for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline. To use PTL (RIO and Lorenzo/Apollo) spreadsheets to manage potential breaches within the Therapies department and book appropriately. To attend the monitoring meetings in the absence of the Assistant/Business administrator and to escalate concerns and potential solutions. To provide copies of Therapy treatment notes to Solicitors upon official written requests. To manage Therapists diaries ensuring all training and meetings are inputted To deal with patients face to face and by telephone in a sympathetic and welcoming manner. To ensure the provision of a high-quality reception function, supporting the training of staff to provide reception cover. . click apply for full job details
Feb 03, 2026
Full time
Overview Admin Team Lead (Musculoskeletal Services Shropshire and Telford) The closing date is 08 February 2026. The Team Leads ensure the Administrative and Booking Coordinators manage and co-ordinate the outpatient pathway from the Electronic Referral System, through discharge or Patient Initiated Follow up. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics. The post holder will provide supervision, leadership and guidance to the Outpatients MSST Admin Team. The post holder will be expected to cross over with the Team Lead for Physiotherapy. Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted. About us The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation. Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK). RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham. The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line. We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family. Job responsibilities The Team Leads ensure the ABCs manage and co-ordinate the outpatient pathway from the Electronic Referral System (ERS), through discharge or PIFU. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics. To establish and maintain good working relationships with other staff, Clinicians and support staff, radiology and other diagnostics, record staff, MSST partners & GP Practice staff across the whole system. To provide a suitable role model to team members and direct reports. To support the Administration and Booking Co-ordinators in maintaining multiple clear and robust waiting lists, maintain monitoring clinic capacity to treat all patients on the waiting list, and in collaboration with MSST referral centre. Working closely with the Business Manager, and assistant, and the clinical Service Managers (Therapies and level 3). To deal with enquiries from Outpatient staff, MSST partners referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Therapy Services and MSST Level 3, demonstrating knowledge of secretarial or administrative procedures and systems, some of which are non-routine, such as answering queries, progress chasing, and task-related problem solving. Exercises judgement when dealing with enquiries. Analyses information to resolve problems quickly and efficiently within the MDT. To work across numerous systems to provide a Shropshire wide service, including ESR, RIO, Apollo, Referrals and queries are received in multiple inboxes that must be managed in line with service standards. They support the Admin and Booking co-ordinators (ABCs) in the use of these systems. a. Input activity data; b. Record and amend details of patients accurately on PAS; and c. Add referrals to a waiting list. Make outpatient appointments and generate confirmation letters. The post holder will provide robust and successful leadership to guide and steer the team to achieve agreed targets and objectives, whilst ensuring all Trust and relevant system policies and procedures are adhered to. The post holder will monitor all KPIs and targets relating to performance within the Team, and contribute to analysis for reporting purposes and to identify actions to address breaches to performance. To contribute to the ongoing service improvement plans and policies for Therapies and MSST level 2 and 3, being open to changes to current practices and offering input into meetings/workshops as required, initiation and leading change within areas of own responsibility. The post holder will manage the capacity and demand of the workload to ensure correct staffing levels and skill mix at all times, redeploying as required to provide cross cover across Therapies and MSST level 3 Conduct regular call quality checks with all staff and feedback and document within personal development plan. Conduct regular system and information quality checks on all staff to ensure Trusts policies and procedures are being adhered to and document within personal development plan. Maintain links with similar services to ensure the service follows best practice and shares best practice and changes to National and local policy are promptly integrated into the daily operation of the service. The post holder will monitor data quality, ensuring information is accurate and timely data input, collect and provide statistical information as required. The post holder will attend performance meetings (RJAH and MSST system wide meetings) and be accountable for clinic utilisation and performance and attend a meetings to highlight and respond to any possible issues in forthcoming weeks. To monitor and ensure the weekly validation of PTLs (Patient Target Lists) for Outpatients, ensuring capacity issues are highlighted to the relevant Managers within the Access Team. The post holder will monitor, record, validate and investigate daily, weekly and monthly reports ensuring accuracy and/or targets achieved for your areas. The post holder will support the recruitment of staff to the service and organise induction & training for all new staff. The post holder will be responsible for maintaining adequate staffing levels, ensuring rotas are co-ordinated to provide cover in peak periods and when high demands of patient telephone calls are anticipated. The post holder will undertake and support all appraisal/personal development planning for all staff in accordance with Trust policies. The post holder will record and monitor sickness levels within the team, reporting any breaches of thresholds to the ABA, and with guidance, taking staff though the relevant management stages. The post holder will approve record and monitor annual leave for the team ensuring all areas are appropriately staffed, telephones manned and administrative tasks and local KPIs covered. Represent the admin function at department meetings to convey departmental and organisational messages, such as operational issues, updates on processes and developments. To be responsible for the daily huddles/coms cell meetings. The post holder will work closely with the clinical service managers, providing updates when requested and identifying and developing best practice in each area. The post holder will act as expert for operational booking processes within designated areas. The post holder will maintain stationery levels for the admin function using the E-Procurement electronic ordering system. To assist in the ordering/receipting of stationery and supplies where appropriate. The post holder will provide advice, information and guidance to patients, relatives and Trust staff regarding appointments and general information on waiting list management and will support the Administration and booking coordinators in this function. The post holder will deal with complaints from patients, relatives and Trust staff, and where necessary passing on unresolved issues to the service manager, in line with Trust policies and standards. The post holder will support the ABM in organising and supporting the administration function of the team in periods of absence/peak in workloads. To monitor daily the Patient Tracking Lists (PTL) on RIO for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline. To use PTL (RIO and Lorenzo/Apollo) spreadsheets to manage potential breaches within the Therapies department and book appropriately. To attend the monitoring meetings in the absence of the Assistant/Business administrator and to escalate concerns and potential solutions. To provide copies of Therapy treatment notes to Solicitors upon official written requests. To manage Therapists diaries ensuring all training and meetings are inputted To deal with patients face to face and by telephone in a sympathetic and welcoming manner. To ensure the provision of a high-quality reception function, supporting the training of staff to provide reception cover. . click apply for full job details
We have a fantastic opportunity for an Administration Manager to join our team at the Taunton Diagnostic Centre. This is a great opportunity for someone who is looking to further their career in administration. This role can be part-time or fulltime 30 - 40 hours per week. Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. The Administration Manager will be responsible for the Administration teams . This includes Booking staff and Receptionists. The candidate must be able to demonstrate: good knowledge around finance knowledge around the management of contracts requirementto write procedures and keep these up to date the ability to manage in high pressured situations excellent IT skills excellent communication skills excellent planning skills The candidate will work closely with the Registered manager to deliver a high quality service to customers and patients. And will be responsible for investigating incidents relating to administration The candidate will be working towards meeting the P&L targets and quality targets. And will attend regular meeting with customers, AML internal meetings and external meetings. As a successful candidate you must be able to lead, manage and develop the administrative team(s) such that they assist in meeting and exceeding internal targets, external standards and revenue/margin goals. This must be done in accordance with local, regional, UK and Company strategies and governance protocols, alongside current regulatory standards. It will require effective administrative, patient, people, customer and change management skills. Responsibilities of the role To work in partnership with the Unit Manager in achieving strategic objectives of the Unit(s) To manage, engage, support, coach and develop the administrative team(s) in line with company procedures such that the team(s) achieve their agreed goals To maintain effective resourcing through appropriate staff planning, rostering, training, management of absence/holidays and implementation of appropriate controls To provide regular feedback on performance of the administrative staff to the Unit Manager To undertake 6 monthly and annual appraisal of the administrative staff in conjunction with the Unit Manager To plan, guide, organise and monitor the daily administrative functions within the Unit(s) To handle patient and customer issues with the highest standard of customer care, discretion and sensitivity To work in partnership with the Unit Manager to secure the financial performance and achieve/surpass the budgetary objectives and of the Unit(s) To highlight to the Unit Manager any change in referring trends which may impact either positively or adversely on revenue and/or throughput to enable appropriate action to be taken to control costs or improve revenues To assist the Unit Manager in building contacts and relationships with existing and potential new referrers covered by existing contractual arrangements To monitor trends in referrals continuously in order to identify opportunities to increase business and to pick up indicators of potential dissatisfaction, highlighting any changes immediately to the Unit Manager To address promptly any issues which might deter referrals To maintain up-to-date knowledge of the contracts impacting on the imaging services within the Unit(s), their terms and conditions, expiry dates and the pattern of performance against agreed standards. To support the Unit Manager in adherence to strategic and operational reporting requirements To continuously improve efficiency of the administrative functionality through measurement of processes and implementing new ideas To assist in the management and implementation of the Continuous Improvement model including new systems, procedures, processes and staff engagement and training To maintain and develop strong working relationships with the host site To ensure, where KPI targets are under the direct control of Alliance Medical, that those pertaining to waiting and reporting times are met To lead key changes for your team(s), contributing to and implementing new strategies using structured methods including project management methods in partnership with other functions as necessary. Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments. We live by our company values to ensure the highest level of patient care: Our Values Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way. Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more. Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect. Learning: Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working. Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives. Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
Feb 03, 2026
Full time
We have a fantastic opportunity for an Administration Manager to join our team at the Taunton Diagnostic Centre. This is a great opportunity for someone who is looking to further their career in administration. This role can be part-time or fulltime 30 - 40 hours per week. Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. The Administration Manager will be responsible for the Administration teams . This includes Booking staff and Receptionists. The candidate must be able to demonstrate: good knowledge around finance knowledge around the management of contracts requirementto write procedures and keep these up to date the ability to manage in high pressured situations excellent IT skills excellent communication skills excellent planning skills The candidate will work closely with the Registered manager to deliver a high quality service to customers and patients. And will be responsible for investigating incidents relating to administration The candidate will be working towards meeting the P&L targets and quality targets. And will attend regular meeting with customers, AML internal meetings and external meetings. As a successful candidate you must be able to lead, manage and develop the administrative team(s) such that they assist in meeting and exceeding internal targets, external standards and revenue/margin goals. This must be done in accordance with local, regional, UK and Company strategies and governance protocols, alongside current regulatory standards. It will require effective administrative, patient, people, customer and change management skills. Responsibilities of the role To work in partnership with the Unit Manager in achieving strategic objectives of the Unit(s) To manage, engage, support, coach and develop the administrative team(s) in line with company procedures such that the team(s) achieve their agreed goals To maintain effective resourcing through appropriate staff planning, rostering, training, management of absence/holidays and implementation of appropriate controls To provide regular feedback on performance of the administrative staff to the Unit Manager To undertake 6 monthly and annual appraisal of the administrative staff in conjunction with the Unit Manager To plan, guide, organise and monitor the daily administrative functions within the Unit(s) To handle patient and customer issues with the highest standard of customer care, discretion and sensitivity To work in partnership with the Unit Manager to secure the financial performance and achieve/surpass the budgetary objectives and of the Unit(s) To highlight to the Unit Manager any change in referring trends which may impact either positively or adversely on revenue and/or throughput to enable appropriate action to be taken to control costs or improve revenues To assist the Unit Manager in building contacts and relationships with existing and potential new referrers covered by existing contractual arrangements To monitor trends in referrals continuously in order to identify opportunities to increase business and to pick up indicators of potential dissatisfaction, highlighting any changes immediately to the Unit Manager To address promptly any issues which might deter referrals To maintain up-to-date knowledge of the contracts impacting on the imaging services within the Unit(s), their terms and conditions, expiry dates and the pattern of performance against agreed standards. To support the Unit Manager in adherence to strategic and operational reporting requirements To continuously improve efficiency of the administrative functionality through measurement of processes and implementing new ideas To assist in the management and implementation of the Continuous Improvement model including new systems, procedures, processes and staff engagement and training To maintain and develop strong working relationships with the host site To ensure, where KPI targets are under the direct control of Alliance Medical, that those pertaining to waiting and reporting times are met To lead key changes for your team(s), contributing to and implementing new strategies using structured methods including project management methods in partnership with other functions as necessary. Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments. We live by our company values to ensure the highest level of patient care: Our Values Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way. Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more. Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect. Learning: Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working. Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives. Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
Patient Pathway Officer - Gastroenterology The closing date is 09 February 2026 Work within a specific clinical area to support the smooth running of the patient journey by ensuring that administrative processes revolve around the patient and their individual needs. Support the Patient Pathway Co-ordinator in providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors. Support the Patient Pathway Co-ordinator, clinical team, Operational Manager and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks referral to Treatmenttarget. As required, provide cross-cover for other Patient Pathway Assistants to ensure a consistent and effective administration service is maintained at all times. Main duties of the job Support the delivery of administrative processes along the other patient pathway coordinators to ensure the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales. Utilize computerized tracking systems to locate case notes and investigation results. Ensure patient information is maintained and updated on the appropriate patient information system Re-arrange/book patient appointments as required Support the Patient Pathway Co-ordinator to set up, review and adjust clinics in liaison with appropriate clinicians to ensure they meet the demands and expectations of patients and other stakeholders Support the Patient Pathway Co-ordinators, Divisional Managers and Clinicians in co-ordinating clinic capacity including liaising with patients etc. in relation to clinic cancellations and rebookings Participate in the induction of new Administration staff within core team and across the Trust and functions within role Provide cross-cover for other Patient Pathway Assistants to ensure a consistent and effective administration service is always maintained. About us Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers. From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us. We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress. Job responsibilities Are you looking for an exciting role using your unique qualities, then we want to hear from you.For full details about this varied and rewarding role, please see attached job description.We look forward to your application. Experience Experience of working in a hospital environment Experience of using Electronic Patient Record System (EPR) Experience of working in a high-pressure environment Experience of working in an medical department Qualifications Educated to GCSE standard including maths and English or equivalent Job Skills Computer Literate Able to work as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Mid and South Essex NHS Foundation Trust £24,937 a year Pro Rata for Part Time
Feb 03, 2026
Full time
Patient Pathway Officer - Gastroenterology The closing date is 09 February 2026 Work within a specific clinical area to support the smooth running of the patient journey by ensuring that administrative processes revolve around the patient and their individual needs. Support the Patient Pathway Co-ordinator in providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors. Support the Patient Pathway Co-ordinator, clinical team, Operational Manager and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks referral to Treatmenttarget. As required, provide cross-cover for other Patient Pathway Assistants to ensure a consistent and effective administration service is maintained at all times. Main duties of the job Support the delivery of administrative processes along the other patient pathway coordinators to ensure the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales. Utilize computerized tracking systems to locate case notes and investigation results. Ensure patient information is maintained and updated on the appropriate patient information system Re-arrange/book patient appointments as required Support the Patient Pathway Co-ordinator to set up, review and adjust clinics in liaison with appropriate clinicians to ensure they meet the demands and expectations of patients and other stakeholders Support the Patient Pathway Co-ordinators, Divisional Managers and Clinicians in co-ordinating clinic capacity including liaising with patients etc. in relation to clinic cancellations and rebookings Participate in the induction of new Administration staff within core team and across the Trust and functions within role Provide cross-cover for other Patient Pathway Assistants to ensure a consistent and effective administration service is always maintained. About us Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers. From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us. We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress. Job responsibilities Are you looking for an exciting role using your unique qualities, then we want to hear from you.For full details about this varied and rewarding role, please see attached job description.We look forward to your application. Experience Experience of working in a hospital environment Experience of using Electronic Patient Record System (EPR) Experience of working in a high-pressure environment Experience of working in an medical department Qualifications Educated to GCSE standard including maths and English or equivalent Job Skills Computer Literate Able to work as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Mid and South Essex NHS Foundation Trust £24,937 a year Pro Rata for Part Time
At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We've been recognised as a Great Place to Work ! And we're proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women. At Eakin Healthcare, we're united by one mission: working together to improve lives - just like we've been doing for over five decades. WHY JOIN US? We're good at what we do - come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE A member of the Operations Compliance team, reporting to the Quality Manager, this is an exciting opportunity to join a growing team and work closely with various functions. As a key role in the Operations Compliance Team, provide business support and guidance in line with Compliance and Eakin Healthcare Strategies. This role in based in Coleraine, Northern Ireland and is an excellent opportunity for an individual to work closely with both site-based functions and colleagues and wider group colleagues in the Group Operations Compliance Team. KEY RESPONSIBILITIES Involved in the creation, improvement and maintenance of regulatory compliant Quality Management System (QMS) documentation (and training thereof) that will include, but not be limited to: QMS reports and analysis of reports for review by the Quality Manager. Quality reports for review at Management Review meetings. Reviewing and actioning feedback from customers. Support creation, revision and maintenance of Operating Procedures, Quality Forms and Work Instructions. Support QMS studies and reports e.g. stability studies. Identification, investigation and documentation of product and process non-conformances document root cause and corrective actions, liaising with relevant departmental representatives to ensure sustained ongoing adherence to quality system requirements. Support and execute the timely release of finished medical devices to ensure schedules are maintained and stock available. Support and co-ordinate the accurate completion, retention, and review of product release documentation, liaising where necessary with the relevant internal stakeholders and ensuring all product release documentation complies with the appropriate site regulatory certification and standards (ISO13485, MDSAP, GMP, GDP, FDA CFR). Inform and collate quality feedback data ensuring that key information is relayed to the Quality Manager. Support and perform internal audits under guidance from the QHSE Auditor or Quality Manager. Assisting the Quality Manager with the achievement of annual objectives as directed. Collate and trend quality metrics and suggest improvement activities as required. Support and assist third party audits and inspections across Eakin Healthcare as required. Assist with ensuring the QMS reflects practice and is kept up to date in line with requirements. In conjunction with other departments, ensure all reported Customer Complaints are acknowledged, investigated, and reported within Target Closure timelines; and ensure all stability studies are documented, actioned, and reported. Collaborate and own Corrective and Preventative Actions, Customer Complaints, Non- Conformances, and subsequent product dispositions e.g. product rework administration. Maintain the Calibration Support the change control system by accurate completion of documentation and realising any relevant actions. Ensure product quality standards are met by implementing inspection and testing protocols on products within all production, goods in and warehousing areas Ensure inspections are performed in compliance with QMS documentation and that the inspections are being recorded accurately Develop a high level of understanding of the safety and functional aspects of each product type Report all Quality related issues to the Quality Manager Carry out product segregation and quarantine actions when necessary. Ensure testing requirements are met at all stages of the production process and that appropriate documentation is Ensure accurate records of any inspection and test activity are completed and forwarded to the Quality Manager for review against specified targets. Develop a thorough knowledge of the Operating Procedures, Work Instructions and Quality Forms relevant to the various Production areas and Goods In. Assist the Quality department with Quality System/Product development administration tasks as Provide accurate data relating to inspection levels for analysis by the Quality Manager. Demonstrate best production assembly techniques and hygiene practices and be able to lead and train production operatives by example. Be able to clearly define pass/fail criteria to Production staff, providing guidance on Quality issues without impacting negatively on the work efficiency of staff. Assist the Quality Manager to review the effectiveness of preventive actions taken in response to product quality issues raised. Other To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible. To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy. To adhere to the company's Quality policy and Environmental policy. To undertake other duties as may be reasonably required. WHAT WE'RE LOOKING FOR Minimum of 5 GCSEs or equivalent, including Math and English and/or several years' experience within in a medical device manufacturing environment. Experience in a regulated manufacturing environment with involvement in Quality-related activities, and an understanding of recognised quality standards and compliance requirements Strong interpersonal and communication skills. Able to quickly build effective professional working relationships. Meticulous with high levels of attention to detail. Strong command of written English. Excellent organisational and planning skills to deliver efficient QMS based outputs. Proactive and able to work unsupervised. Ability to work well in a team. Competent in the use of Microsoft office Experience of working in a product/batch release role in the medical device/pharmaceutical industry. Experience of working in a regulated manufacturing environment (e.g., ISO13485, ISO14971, MDD, EU MDR, MDSAP). Experience of using an electronic quality management system (eQMS). Experience in good documentation practices (GDP). Experience in a medical device / life sciences environment. Experience of using problem solving and root cause analysis tools (8D, FMEA etc.). Experience in implementing and ensuring timely completion of appropriate Root Cause analysis and Corrective or Preventative Actions arising from product/process/customer complaint/audit issues. Experience in development of training materials and delivery of training presentations. Quality auditing certification. Methodical with analytical and problem-solving ADDITIONAL INFORMATION Occasional travel as & when required to other Eakin Healthcare sites.
Feb 03, 2026
Full time
At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We've been recognised as a Great Place to Work ! And we're proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women. At Eakin Healthcare, we're united by one mission: working together to improve lives - just like we've been doing for over five decades. WHY JOIN US? We're good at what we do - come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE A member of the Operations Compliance team, reporting to the Quality Manager, this is an exciting opportunity to join a growing team and work closely with various functions. As a key role in the Operations Compliance Team, provide business support and guidance in line with Compliance and Eakin Healthcare Strategies. This role in based in Coleraine, Northern Ireland and is an excellent opportunity for an individual to work closely with both site-based functions and colleagues and wider group colleagues in the Group Operations Compliance Team. KEY RESPONSIBILITIES Involved in the creation, improvement and maintenance of regulatory compliant Quality Management System (QMS) documentation (and training thereof) that will include, but not be limited to: QMS reports and analysis of reports for review by the Quality Manager. Quality reports for review at Management Review meetings. Reviewing and actioning feedback from customers. Support creation, revision and maintenance of Operating Procedures, Quality Forms and Work Instructions. Support QMS studies and reports e.g. stability studies. Identification, investigation and documentation of product and process non-conformances document root cause and corrective actions, liaising with relevant departmental representatives to ensure sustained ongoing adherence to quality system requirements. Support and execute the timely release of finished medical devices to ensure schedules are maintained and stock available. Support and co-ordinate the accurate completion, retention, and review of product release documentation, liaising where necessary with the relevant internal stakeholders and ensuring all product release documentation complies with the appropriate site regulatory certification and standards (ISO13485, MDSAP, GMP, GDP, FDA CFR). Inform and collate quality feedback data ensuring that key information is relayed to the Quality Manager. Support and perform internal audits under guidance from the QHSE Auditor or Quality Manager. Assisting the Quality Manager with the achievement of annual objectives as directed. Collate and trend quality metrics and suggest improvement activities as required. Support and assist third party audits and inspections across Eakin Healthcare as required. Assist with ensuring the QMS reflects practice and is kept up to date in line with requirements. In conjunction with other departments, ensure all reported Customer Complaints are acknowledged, investigated, and reported within Target Closure timelines; and ensure all stability studies are documented, actioned, and reported. Collaborate and own Corrective and Preventative Actions, Customer Complaints, Non- Conformances, and subsequent product dispositions e.g. product rework administration. Maintain the Calibration Support the change control system by accurate completion of documentation and realising any relevant actions. Ensure product quality standards are met by implementing inspection and testing protocols on products within all production, goods in and warehousing areas Ensure inspections are performed in compliance with QMS documentation and that the inspections are being recorded accurately Develop a high level of understanding of the safety and functional aspects of each product type Report all Quality related issues to the Quality Manager Carry out product segregation and quarantine actions when necessary. Ensure testing requirements are met at all stages of the production process and that appropriate documentation is Ensure accurate records of any inspection and test activity are completed and forwarded to the Quality Manager for review against specified targets. Develop a thorough knowledge of the Operating Procedures, Work Instructions and Quality Forms relevant to the various Production areas and Goods In. Assist the Quality department with Quality System/Product development administration tasks as Provide accurate data relating to inspection levels for analysis by the Quality Manager. Demonstrate best production assembly techniques and hygiene practices and be able to lead and train production operatives by example. Be able to clearly define pass/fail criteria to Production staff, providing guidance on Quality issues without impacting negatively on the work efficiency of staff. Assist the Quality Manager to review the effectiveness of preventive actions taken in response to product quality issues raised. Other To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible. To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy. To adhere to the company's Quality policy and Environmental policy. To undertake other duties as may be reasonably required. WHAT WE'RE LOOKING FOR Minimum of 5 GCSEs or equivalent, including Math and English and/or several years' experience within in a medical device manufacturing environment. Experience in a regulated manufacturing environment with involvement in Quality-related activities, and an understanding of recognised quality standards and compliance requirements Strong interpersonal and communication skills. Able to quickly build effective professional working relationships. Meticulous with high levels of attention to detail. Strong command of written English. Excellent organisational and planning skills to deliver efficient QMS based outputs. Proactive and able to work unsupervised. Ability to work well in a team. Competent in the use of Microsoft office Experience of working in a product/batch release role in the medical device/pharmaceutical industry. Experience of working in a regulated manufacturing environment (e.g., ISO13485, ISO14971, MDD, EU MDR, MDSAP). Experience of using an electronic quality management system (eQMS). Experience in good documentation practices (GDP). Experience in a medical device / life sciences environment. Experience of using problem solving and root cause analysis tools (8D, FMEA etc.). Experience in implementing and ensuring timely completion of appropriate Root Cause analysis and Corrective or Preventative Actions arising from product/process/customer complaint/audit issues. Experience in development of training materials and delivery of training presentations. Quality auditing certification. Methodical with analytical and problem-solving ADDITIONAL INFORMATION Occasional travel as & when required to other Eakin Healthcare sites.
