Client Manager - Accountancy Practice Berkhamsted (Office-based) £30,000 - £40,000 DOE Butler Rose Public Practice is pleased to be supporting an independent accountancy practice in Berkhamsted in their search for a Client Manager to join their team. This role would suit a part or nearly or newly qualified ACA/ACCA professional, or AAT qualified candidate, with experience in practice who is looking to take ownership of a client portfolio while developing their review and client management skills. Key Responsibilities Manage a portfolio of small business clients including limited companies, sole traders, and partnerships Oversee workflow to outsourced bookkeeping and accounts teams Review accounts, tax, and bookkeeping work prior to Partner sign-off Prepare and review year-end accounts and corporation tax returns Oversee VAT returns, management accounts, and bookkeeping processes Prepare personal tax returns for business owners Provide feedback and guidance to processing staff Liaise with clients to resolve queries and maintain relationships Key Requirements ACA or ACCA part/nearly/newly qualified, or AAT qualified Experience within an accountancy practice environment Exposure to accounts preparation, tax, and VAT Experience reviewing work or stepping into a supervisory role Strong organisational and communication skills Ability to manage workload and meet deadlines What's on Offer £30,000 - £40,000 salary depending on experience Opportunity to manage your own client portfolio Exposure to a broad range of sectors including entertainment and construction Supportive office-based environment Clear development pathway within the practice Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - / Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Full time
Client Manager - Accountancy Practice Berkhamsted (Office-based) £30,000 - £40,000 DOE Butler Rose Public Practice is pleased to be supporting an independent accountancy practice in Berkhamsted in their search for a Client Manager to join their team. This role would suit a part or nearly or newly qualified ACA/ACCA professional, or AAT qualified candidate, with experience in practice who is looking to take ownership of a client portfolio while developing their review and client management skills. Key Responsibilities Manage a portfolio of small business clients including limited companies, sole traders, and partnerships Oversee workflow to outsourced bookkeeping and accounts teams Review accounts, tax, and bookkeeping work prior to Partner sign-off Prepare and review year-end accounts and corporation tax returns Oversee VAT returns, management accounts, and bookkeeping processes Prepare personal tax returns for business owners Provide feedback and guidance to processing staff Liaise with clients to resolve queries and maintain relationships Key Requirements ACA or ACCA part/nearly/newly qualified, or AAT qualified Experience within an accountancy practice environment Exposure to accounts preparation, tax, and VAT Experience reviewing work or stepping into a supervisory role Strong organisational and communication skills Ability to manage workload and meet deadlines What's on Offer £30,000 - £40,000 salary depending on experience Opportunity to manage your own client portfolio Exposure to a broad range of sectors including entertainment and construction Supportive office-based environment Clear development pathway within the practice Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - / Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Senior Commercial Partnerships Manager (Media & Brand Partnerships) For more than 30 years, Big Issue Group has championed a simple but powerful idea that enterprise can transform lives. From supporting magazine vendors to earn a living, to investing £400 million into over 500 social enterprises, we've always believed in creating opportunities that help people earn, learn and thrive. We are now expanding our commercial ambition - and we are looking for a Senior Commercial Partnerships Manager to take us into the next chapter. About the role This is a strategic, outward facing role at the heart of Big Issue Media's growth. You will drive high value, multi channel partnerships-spanning content, campaigns, digital, events and purpose led brand collaborations. Your work will help us move beyond traditional media sales into a more sophisticated, insight driven commercial offering that positions Big Issue as a leading platform for brands seeking meaningful social impact. You will lead on identifying new revenue opportunities, developing commercially compelling concepts rooted in audience and market insight, and building the senior relationships that turn early stage conversations into long term, six figure partnerships. Working closely with editorial, marketing and wider Group teams, you'll help shape a commercial proposition that is both competitive and deeply anchored in our mission. Who we're looking for You bring significant experience in media partnerships and integrated commercial solutions, with a track record that demonstrates both strategic thinking and strong revenue delivery. You're confident navigating agencies and brand side teams, and you understand how purpose, ESG and impact now sit at the heart of modern marketing. You'll thrive here if you are someone who: Excels at originating and closing high value partnerships, not just responding to briefs Builds trusted, senior level relationships across media agencies and marketing teams Uses insight, data and creativity to develop standout ideas Communicates with clarity, energy and commercial conviction Can translate purpose into commercially relevant opportunities that genuinely resonate with brands Above all, you are motivated by using your commercial expertise to create social value at scale - and you share our belief that enterprise can be a powerful force for good. Why this role matters Every partnership you build helps strengthen Big Issue's ability to invest in people and communities who need it most. This isn't just a commercial role - it's an opportunity to shape the future of the UK's most recognised mission-led media brand and to contribute to work that has real social value. Join us If you want to use your commercial talent to help build a world that works for everyone, we'd love to hear from you.
Apr 30, 2026
Full time
Senior Commercial Partnerships Manager (Media & Brand Partnerships) For more than 30 years, Big Issue Group has championed a simple but powerful idea that enterprise can transform lives. From supporting magazine vendors to earn a living, to investing £400 million into over 500 social enterprises, we've always believed in creating opportunities that help people earn, learn and thrive. We are now expanding our commercial ambition - and we are looking for a Senior Commercial Partnerships Manager to take us into the next chapter. About the role This is a strategic, outward facing role at the heart of Big Issue Media's growth. You will drive high value, multi channel partnerships-spanning content, campaigns, digital, events and purpose led brand collaborations. Your work will help us move beyond traditional media sales into a more sophisticated, insight driven commercial offering that positions Big Issue as a leading platform for brands seeking meaningful social impact. You will lead on identifying new revenue opportunities, developing commercially compelling concepts rooted in audience and market insight, and building the senior relationships that turn early stage conversations into long term, six figure partnerships. Working closely with editorial, marketing and wider Group teams, you'll help shape a commercial proposition that is both competitive and deeply anchored in our mission. Who we're looking for You bring significant experience in media partnerships and integrated commercial solutions, with a track record that demonstrates both strategic thinking and strong revenue delivery. You're confident navigating agencies and brand side teams, and you understand how purpose, ESG and impact now sit at the heart of modern marketing. You'll thrive here if you are someone who: Excels at originating and closing high value partnerships, not just responding to briefs Builds trusted, senior level relationships across media agencies and marketing teams Uses insight, data and creativity to develop standout ideas Communicates with clarity, energy and commercial conviction Can translate purpose into commercially relevant opportunities that genuinely resonate with brands Above all, you are motivated by using your commercial expertise to create social value at scale - and you share our belief that enterprise can be a powerful force for good. Why this role matters Every partnership you build helps strengthen Big Issue's ability to invest in people and communities who need it most. This isn't just a commercial role - it's an opportunity to shape the future of the UK's most recognised mission-led media brand and to contribute to work that has real social value. Join us If you want to use your commercial talent to help build a world that works for everyone, we'd love to hear from you.
Overview Our client is seeking a Service Manager to lead and develop specialist support services for women experiencing multiple disadvantages, including those involved in street-based sex work. This is a part-time opportunity to join a highly respected organisation delivering trauma-informed, person-centred support within the community. The successful candidate will oversee key service areas, including a health hub and group-based support, while working collaboratively across outreach and casework teams. This role offers the opportunity to make a meaningful impact by supporting women to move from crisis towards independence. Responsibilities • Lead the delivery and ongoing development of health-based and group support services. • Manage and support a team of specialist caseworkers delivering one-to-one support. • Work collaboratively with other service managers to ensure effective integration across outreach and casework services. • Build and maintain strong partnerships with external stakeholders, including healthcare providers and community organisations. • Ensure services are delivered in line with trauma-informed principles and best practice. • Support and engage volunteers contributing to service delivery. • Contribute to operational planning, service improvement, and organisational objectives. • Participate in outreach and on-call rotas as required. Requirements • Proven experience in service delivery and people management within a health, social care, or community setting. • Strong understanding of trauma-informed approaches and supporting individuals with complex needs. • Excellent communication and stakeholder management skills. • Ability to lead, motivate, and develop teams in a supportive and inclusive environment. • A solutions-focused, values-driven approach with a commitment to delivering high-quality services. • Experience working with marginalised or vulnerable groups is highly desirable. Benefits • External supervision and reflective practice to support wellbeing and professional development. • Generous annual leave package, including additional wellbeing leave and time off in lieu. • Enhanced family leave and sick pay provisions. • Access to Employee Assistance Programme and health support plans. • Flexible working arrangements, including a potential four-day working week (subject to pilot outcomes). • Cycle scheme and pension options. Application Process To apply, please submit your CV and a supporting statement outlining your suitability for the role via the application method provided by our client. Applications will be reviewed against the essential criteria, and shortlisted candidates will be invited to interview.
Apr 30, 2026
Full time
Overview Our client is seeking a Service Manager to lead and develop specialist support services for women experiencing multiple disadvantages, including those involved in street-based sex work. This is a part-time opportunity to join a highly respected organisation delivering trauma-informed, person-centred support within the community. The successful candidate will oversee key service areas, including a health hub and group-based support, while working collaboratively across outreach and casework teams. This role offers the opportunity to make a meaningful impact by supporting women to move from crisis towards independence. Responsibilities • Lead the delivery and ongoing development of health-based and group support services. • Manage and support a team of specialist caseworkers delivering one-to-one support. • Work collaboratively with other service managers to ensure effective integration across outreach and casework services. • Build and maintain strong partnerships with external stakeholders, including healthcare providers and community organisations. • Ensure services are delivered in line with trauma-informed principles and best practice. • Support and engage volunteers contributing to service delivery. • Contribute to operational planning, service improvement, and organisational objectives. • Participate in outreach and on-call rotas as required. Requirements • Proven experience in service delivery and people management within a health, social care, or community setting. • Strong understanding of trauma-informed approaches and supporting individuals with complex needs. • Excellent communication and stakeholder management skills. • Ability to lead, motivate, and develop teams in a supportive and inclusive environment. • A solutions-focused, values-driven approach with a commitment to delivering high-quality services. • Experience working with marginalised or vulnerable groups is highly desirable. Benefits • External supervision and reflective practice to support wellbeing and professional development. • Generous annual leave package, including additional wellbeing leave and time off in lieu. • Enhanced family leave and sick pay provisions. • Access to Employee Assistance Programme and health support plans. • Flexible working arrangements, including a potential four-day working week (subject to pilot outcomes). • Cycle scheme and pension options. Application Process To apply, please submit your CV and a supporting statement outlining your suitability for the role via the application method provided by our client. Applications will be reviewed against the essential criteria, and shortlisted candidates will be invited to interview.
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 30, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Customer Relationship AdvisorICS Wakefield Full-time Permanent What will make you stand out? Strong customer service and relationship-building skills. Excellent communication skills (verbal and written). Highly proficient in Microsoft Office (especially Excel) and Microsoft Dynamics. Attention to detail with strong analytical and organisational abilities. Ability to work independently, manage multiple priorities and meet deadlines. Experience in sales, service management or administration is desirable. Previous people management experience is advantageous. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Wakefield site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. This is a varied, rewarding role ideal for someone with strong communication, organisation, and analytical skills. Serve as the dedicated point of contact for complex or at-risk customers, helping rebuild and strengthen partnerships. Manage all direct communications (email, phone) from key customers efficiently and professionally. Collate and relay feedback from Drivers and On-Premise Delivery teams to Account Managers. Support account management activity, including meeting preparation, reporting, and analysis of service issues and risks. Prepare quotations (CARs), contractual documentation, and ensure timely follow-up of actions. Contribute to revenue generation activities by coordinating with Operations and Service teams and maintaining regular reporting. Analyse lost business and complaint data to identify service trends and improvement areas. Provide accurate financial reporting and contribute to business reviews with General Managers. Offer training, coaching and subject matter support to colleagues when required. Work collaboratively on projects that drive service and process improvements across the ICS division. What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation 29 days holiday (including bank holidays) Ongoing training and development opportunities Be part of a company committed to sustainability and the circular economy A supportive team environment where your ideas and contributions matter
Apr 30, 2026
Full time
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Customer Relationship AdvisorICS Wakefield Full-time Permanent What will make you stand out? Strong customer service and relationship-building skills. Excellent communication skills (verbal and written). Highly proficient in Microsoft Office (especially Excel) and Microsoft Dynamics. Attention to detail with strong analytical and organisational abilities. Ability to work independently, manage multiple priorities and meet deadlines. Experience in sales, service management or administration is desirable. Previous people management experience is advantageous. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Wakefield site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. This is a varied, rewarding role ideal for someone with strong communication, organisation, and analytical skills. Serve as the dedicated point of contact for complex or at-risk customers, helping rebuild and strengthen partnerships. Manage all direct communications (email, phone) from key customers efficiently and professionally. Collate and relay feedback from Drivers and On-Premise Delivery teams to Account Managers. Support account management activity, including meeting preparation, reporting, and analysis of service issues and risks. Prepare quotations (CARs), contractual documentation, and ensure timely follow-up of actions. Contribute to revenue generation activities by coordinating with Operations and Service teams and maintaining regular reporting. Analyse lost business and complaint data to identify service trends and improvement areas. Provide accurate financial reporting and contribute to business reviews with General Managers. Offer training, coaching and subject matter support to colleagues when required. Work collaboratively on projects that drive service and process improvements across the ICS division. What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation 29 days holiday (including bank holidays) Ongoing training and development opportunities Be part of a company committed to sustainability and the circular economy A supportive team environment where your ideas and contributions matter
Purpose of Position In the Billing & Payments Tribe , we design the experiences that define how our customers pay-and how our partners get paid. As we scale, we're creating a new engineering team and are looking for an Engineering Manager to shape it from the ground up. This role is ideal for an experienced people leader who thrives in complex domains , values strong feedback loops , and enjoys building autonomous, high-performing teams with real ownership and impact. Key Tasks As an Engineering Manager, your primary focus is people, delivery, and impact . You will: Lead and grow a team of 5-6 engineers across Germany, Romania, and other engineering hubs Coach and mentor engineers, supporting both career growth and technical excellence Foster strong feedback loops that support continuous learning and improvement Create a safe, empowering environment where decisions are delegated and ownership is clear Partner closely with Product Management to define team goals, priorities, and OKRs Own delivery commitments and continuously improve team effectiveness and predictability Collaborate with other tribes, platform teams, and enabling teams (Product, DevOps, UX, InfoSec, etc.) Support hiring, onboarding, performance reviews, and individual development planning Represent your team toward stakeholders and contribute to engineering-wide strategy Skills & Expertise Required: 8+ years experience in software engineering 2+ years in an Engineering Manager or similar leadership role (Technical Leads transitioning into management are welcome) Experience building and scaling teams in distributed environments Strong coaching mindset with a passion for developing people Confidence operating in a financial or payments domain (e.g. billing, invoicing, payment flows, compliance) A solid technical foundation that allows you to: Understand and discuss architecture and system design Guide teams on testing, CI/CD, and engineering best practices Consider long-term technical strategy, trade-offs, and system interactions A data-informed approach to decision-making, with a bias toward observability and learning A proactive mindset toward AI and emerging technologies, with the curiosity and willingness to experiment, learn, and leverage them to drive team efficiency and innovation What we value Beyond technical and leadership experience, we care deeply about: Clear, thoughtful communication-adapted to technical and non-technical audiences Pragmatic problem-solving and analytical thinking Curiosity about the business, customers, and the "why" behind the work A collaborative mindset and commitment to continuous improvement Our Offer Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches. Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member. Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Apr 30, 2026
Full time
Purpose of Position In the Billing & Payments Tribe , we design the experiences that define how our customers pay-and how our partners get paid. As we scale, we're creating a new engineering team and are looking for an Engineering Manager to shape it from the ground up. This role is ideal for an experienced people leader who thrives in complex domains , values strong feedback loops , and enjoys building autonomous, high-performing teams with real ownership and impact. Key Tasks As an Engineering Manager, your primary focus is people, delivery, and impact . You will: Lead and grow a team of 5-6 engineers across Germany, Romania, and other engineering hubs Coach and mentor engineers, supporting both career growth and technical excellence Foster strong feedback loops that support continuous learning and improvement Create a safe, empowering environment where decisions are delegated and ownership is clear Partner closely with Product Management to define team goals, priorities, and OKRs Own delivery commitments and continuously improve team effectiveness and predictability Collaborate with other tribes, platform teams, and enabling teams (Product, DevOps, UX, InfoSec, etc.) Support hiring, onboarding, performance reviews, and individual development planning Represent your team toward stakeholders and contribute to engineering-wide strategy Skills & Expertise Required: 8+ years experience in software engineering 2+ years in an Engineering Manager or similar leadership role (Technical Leads transitioning into management are welcome) Experience building and scaling teams in distributed environments Strong coaching mindset with a passion for developing people Confidence operating in a financial or payments domain (e.g. billing, invoicing, payment flows, compliance) A solid technical foundation that allows you to: Understand and discuss architecture and system design Guide teams on testing, CI/CD, and engineering best practices Consider long-term technical strategy, trade-offs, and system interactions A data-informed approach to decision-making, with a bias toward observability and learning A proactive mindset toward AI and emerging technologies, with the curiosity and willingness to experiment, learn, and leverage them to drive team efficiency and innovation What we value Beyond technical and leadership experience, we care deeply about: Clear, thoughtful communication-adapted to technical and non-technical audiences Pragmatic problem-solving and analytical thinking Curiosity about the business, customers, and the "why" behind the work A collaborative mindset and commitment to continuous improvement Our Offer Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches. Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member. Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Job Title: Category ManagerLocation: Leeds (Office-based)Type: Permanent, Full-TimeSalary: Competitive Role OverviewSF Recruitment are seeking a highly technical and commercially driven Category Manager to lead sourcing strategy and supplier management for our Leeds based client across a complex manufacturing environment. This role blends strategic procurement with strong engineering awareness, covering mechanical systems, automation, and production line integration. You will be responsible for driving innovation, cost optimisation, and performance improvements through supplier collaboration, technical evaluation, and continuous improvement initiatives. Duties:-Develop and deliver category strategies -Align sourcing strategies with operational, engineering, and capital investment plans-Develop long-term supplier roadmaps focused on innovation, performance, and total cost of ownership-Work closely with engineering and operations teams to define technical specifications and performance requirements-Assess machinery design, mechanical systems, and automation capability during supplier selection-Support standardisation and modularisation of equipment across sites-Lead technical reviews and feasibility assessments for new machinery investments-Manage relationships with OEMs, system integrators, and specialist engineering suppliers-Drive supplier performance across cost, quality, delivery, and technical capability-Negotiate contracts for capital equipment, maintenance agreements, and lifecycle services-Develop strategic supplier partnerships to support innovation and competitive advantage-Drive sustainability improvements in energy efficiency, machine performance, and waste reduction-Lead procurement activity for CAPEX projects Key Skills & Experience-Experience in procurement or category management within industrial equipment or manufacturing environmentsExperience working with OEMs, system integrators, and engineering suppliers-Proven CAPEX procurement and contract negotiation experience-Knowledge of value engineering, cost modelling, and reverse engineering techniques-Strong analytical, problem-solving, and project management skills-Commercially astute with strategic thinking ability-Confident working cross-functionally with engineering and operations teams-Detail-oriented with a structured and analytical approach-Resilient and adaptable in a fast-paced environment If you have the relevant experience for this role and would like further details, please apply with a copy of your CV today.
Apr 30, 2026
Full time
Job Title: Category ManagerLocation: Leeds (Office-based)Type: Permanent, Full-TimeSalary: Competitive Role OverviewSF Recruitment are seeking a highly technical and commercially driven Category Manager to lead sourcing strategy and supplier management for our Leeds based client across a complex manufacturing environment. This role blends strategic procurement with strong engineering awareness, covering mechanical systems, automation, and production line integration. You will be responsible for driving innovation, cost optimisation, and performance improvements through supplier collaboration, technical evaluation, and continuous improvement initiatives. Duties:-Develop and deliver category strategies -Align sourcing strategies with operational, engineering, and capital investment plans-Develop long-term supplier roadmaps focused on innovation, performance, and total cost of ownership-Work closely with engineering and operations teams to define technical specifications and performance requirements-Assess machinery design, mechanical systems, and automation capability during supplier selection-Support standardisation and modularisation of equipment across sites-Lead technical reviews and feasibility assessments for new machinery investments-Manage relationships with OEMs, system integrators, and specialist engineering suppliers-Drive supplier performance across cost, quality, delivery, and technical capability-Negotiate contracts for capital equipment, maintenance agreements, and lifecycle services-Develop strategic supplier partnerships to support innovation and competitive advantage-Drive sustainability improvements in energy efficiency, machine performance, and waste reduction-Lead procurement activity for CAPEX projects Key Skills & Experience-Experience in procurement or category management within industrial equipment or manufacturing environmentsExperience working with OEMs, system integrators, and engineering suppliers-Proven CAPEX procurement and contract negotiation experience-Knowledge of value engineering, cost modelling, and reverse engineering techniques-Strong analytical, problem-solving, and project management skills-Commercially astute with strategic thinking ability-Confident working cross-functionally with engineering and operations teams-Detail-oriented with a structured and analytical approach-Resilient and adaptable in a fast-paced environment If you have the relevant experience for this role and would like further details, please apply with a copy of your CV today.
Training and Recruitment Manager - Travel Industry Location: Leeds / Remote (UK-based) Salary: Up to £40,000 + BonusWe're working with an award-winning, fast-growing travel business to recruit an experienced Training and Recruitment Manager. This is an exciting opportunity to join a highly respected brand known for its exceptional service who are expanding their network of travel homeworkers and are looking for a commercially driven individual to support their next phase of growth. This is a varied role combining recruitment, relationship management, and commercial development within a flexible, remote working environment. Training and Recruitment Manager Key Responsibilities: Drive recruitment of experienced travel homeworkers Develop and optimise recruitment channels across digital and industry platforms Manage recruitment marketing activity including social media, website, trade press, and events Support and develop existing homeworkers to maximise sales performance Deliver training, coaching, and ongoing business support Build and maintain strong relationships across the network Identify new business opportunities and strategic partnerships Monitor market trends and competitor activity Represent the business at industry events as required Provide performance insights and reporting to senior stakeholders Training and Recruitment Manager Experience required: Proven background in Business Development, Sales, or Account Management within the travel sector Strong understanding of homeworking travel models (essential) Track record of growing networks and/or recruiting talent Excellent communication and stakeholder management skills Self-motivated with a strong commercial focus Comfortable working remotely in a fast-paced environment Willingness to attend occasional meetings and industry events What's on Offer Salary up to £40,000 plus bonus Flexible, remote working High-growth, supportive business environment Excellent earning potential with a strong commission structure Genuine opportunity for career progression If you're a driven travel industry professional looking for your next step in business development, we'd love to hear from you. Please email an up to date cv to or call Rachel on
Apr 30, 2026
Full time
Training and Recruitment Manager - Travel Industry Location: Leeds / Remote (UK-based) Salary: Up to £40,000 + BonusWe're working with an award-winning, fast-growing travel business to recruit an experienced Training and Recruitment Manager. This is an exciting opportunity to join a highly respected brand known for its exceptional service who are expanding their network of travel homeworkers and are looking for a commercially driven individual to support their next phase of growth. This is a varied role combining recruitment, relationship management, and commercial development within a flexible, remote working environment. Training and Recruitment Manager Key Responsibilities: Drive recruitment of experienced travel homeworkers Develop and optimise recruitment channels across digital and industry platforms Manage recruitment marketing activity including social media, website, trade press, and events Support and develop existing homeworkers to maximise sales performance Deliver training, coaching, and ongoing business support Build and maintain strong relationships across the network Identify new business opportunities and strategic partnerships Monitor market trends and competitor activity Represent the business at industry events as required Provide performance insights and reporting to senior stakeholders Training and Recruitment Manager Experience required: Proven background in Business Development, Sales, or Account Management within the travel sector Strong understanding of homeworking travel models (essential) Track record of growing networks and/or recruiting talent Excellent communication and stakeholder management skills Self-motivated with a strong commercial focus Comfortable working remotely in a fast-paced environment Willingness to attend occasional meetings and industry events What's on Offer Salary up to £40,000 plus bonus Flexible, remote working High-growth, supportive business environment Excellent earning potential with a strong commission structure Genuine opportunity for career progression If you're a driven travel industry professional looking for your next step in business development, we'd love to hear from you. Please email an up to date cv to or call Rachel on
Wintercomfort For The Homeless
Cambridge, Cambridgeshire
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge s homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote Wintercomfort services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of Wintercomforts learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to Wintercomforts service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer: Benefits You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role requires a Disclosure and Barring Service (DBS) check. We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.
Apr 30, 2026
Full time
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. About you and the Role As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing. This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge s homeless community. Key Responsibilities To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables. Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence. Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs. Source safe accommodation, actively prevent homelessness through advocacy and signposting. To develop, promote partnerships with external agencies to help connect service users to essential services, promote Wintercomfort services to stakeholders through professional forums and meetings. Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour. To support the delivery of Wintercomforts learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life. To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to Wintercomforts service users. Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications. One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer: Benefits You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. Closing date: Monday 18th May, 2026 Interviews will be taking place between the 26th - 29th May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role requires a Disclosure and Barring Service (DBS) check. We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.
Social Media Manager and Content Creator Celebrated throughout the world as a centre of musical excellence, The Purcell School is a vibrant, inspiring and distinctive place to work or study. We are a close-knit community dedicated to nurturing some of the world's most talented young musicians and we recognise the unique privilege it is to work with these exceptional students. Each and every day at The Purcell School offers remarkable stories to tell: rehearsals, performances, masterclasses, tours, creative collaborations, student achievements and the extraordinary life of a world-leading specialist music school. As the School reviews all aspects of its public image and promotional activity, this new role offers an exciting opportunity to shape how The Purcell School presents itself to existing and future students and audiences. We are seeking an imaginative, highly organised and proactive Social Media Manager and Content Creator to take responsibility for the School's social media presence and day-to-day content creation. This is an exciting opportunity for the right person to develop a compelling digital voice for a unique institution, capturing the energy and vibrancy of School life and helping to grow the School's profile, reach and engagement. If you are a creative storyteller with excellent judgement, strong technical skills and a genuine enthusiasm for arts education, music and young people's achievements, we would be delighted to hear from you. ROLE DESCRIPTION Social Media Manager and Content Creator The Social Media Manager and Content Creator will take lead responsibility for managing, developing and curating The Purcell School's social media presence across relevant platforms. This is a new full-time role and will be central to the School's wider review of its public image, brand profile and promotional activity. You will be responsible for planning, capturing, creating and publishing high-quality digital content that reflects the distinctive character, excellence and energy of The Purcell School. This will include promoting concerts, events, student achievements, partnerships, boarding and school life, admissions activity and the broader identity of the School as a world-leading specialist music school. You will combine strategic oversight with hands-on delivery as the sole content creator. You will be expected to maintain a clear and consistent tone of voice, grow audience reach and engagement, and ensure that content is timely, creative and aligned with the School's values and priorities. You will work closely with colleagues across the School to identify stories, attend events, gather content and turn the day-to-day life of the School into compelling digital communications. The role requires someone with strong visual instincts, excellent writing skills, confidence in photography and video creation, and a sharp understanding of how different platforms work. You will need to be self-motivated, highly organised and able to manage multiple deadlines, while also being flexible enough to respond to the fast-moving rhythm of school life. You will need excellent interpersonal skills and the confidence to work with staff, students, parents and external partners in a professional and sensitive manner. An understanding of safeguarding, confidentiality and reputational awareness is essential, as is the judgement to know what content is appropriate, effective and in keeping with the School's ethos. This is a fantastic opportunity for someone who enjoys finding and telling great stories, has a genuine interest in music and the arts, and wants to play a significant role in shaping the public profile of an exceptional school. Job Purpose To lead the day-to-day management and development of The Purcell School's social media channels and create high-quality digital content that promotes the life, work and achievements of the School, supports recruitment and reputation-building and helps grow the School's reach and engagement. Full details of this exciting role can be found on the School's website via the button below and in the attached job pack. The Purcell School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Apr 30, 2026
Full time
Social Media Manager and Content Creator Celebrated throughout the world as a centre of musical excellence, The Purcell School is a vibrant, inspiring and distinctive place to work or study. We are a close-knit community dedicated to nurturing some of the world's most talented young musicians and we recognise the unique privilege it is to work with these exceptional students. Each and every day at The Purcell School offers remarkable stories to tell: rehearsals, performances, masterclasses, tours, creative collaborations, student achievements and the extraordinary life of a world-leading specialist music school. As the School reviews all aspects of its public image and promotional activity, this new role offers an exciting opportunity to shape how The Purcell School presents itself to existing and future students and audiences. We are seeking an imaginative, highly organised and proactive Social Media Manager and Content Creator to take responsibility for the School's social media presence and day-to-day content creation. This is an exciting opportunity for the right person to develop a compelling digital voice for a unique institution, capturing the energy and vibrancy of School life and helping to grow the School's profile, reach and engagement. If you are a creative storyteller with excellent judgement, strong technical skills and a genuine enthusiasm for arts education, music and young people's achievements, we would be delighted to hear from you. ROLE DESCRIPTION Social Media Manager and Content Creator The Social Media Manager and Content Creator will take lead responsibility for managing, developing and curating The Purcell School's social media presence across relevant platforms. This is a new full-time role and will be central to the School's wider review of its public image, brand profile and promotional activity. You will be responsible for planning, capturing, creating and publishing high-quality digital content that reflects the distinctive character, excellence and energy of The Purcell School. This will include promoting concerts, events, student achievements, partnerships, boarding and school life, admissions activity and the broader identity of the School as a world-leading specialist music school. You will combine strategic oversight with hands-on delivery as the sole content creator. You will be expected to maintain a clear and consistent tone of voice, grow audience reach and engagement, and ensure that content is timely, creative and aligned with the School's values and priorities. You will work closely with colleagues across the School to identify stories, attend events, gather content and turn the day-to-day life of the School into compelling digital communications. The role requires someone with strong visual instincts, excellent writing skills, confidence in photography and video creation, and a sharp understanding of how different platforms work. You will need to be self-motivated, highly organised and able to manage multiple deadlines, while also being flexible enough to respond to the fast-moving rhythm of school life. You will need excellent interpersonal skills and the confidence to work with staff, students, parents and external partners in a professional and sensitive manner. An understanding of safeguarding, confidentiality and reputational awareness is essential, as is the judgement to know what content is appropriate, effective and in keeping with the School's ethos. This is a fantastic opportunity for someone who enjoys finding and telling great stories, has a genuine interest in music and the arts, and wants to play a significant role in shaping the public profile of an exceptional school. Job Purpose To lead the day-to-day management and development of The Purcell School's social media channels and create high-quality digital content that promotes the life, work and achievements of the School, supports recruitment and reputation-building and helps grow the School's reach and engagement. Full details of this exciting role can be found on the School's website via the button below and in the attached job pack. The Purcell School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Apr 30, 2026
Seasonal
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Supported Living Operations Manager Location: This role is home based, but there will be an expectation to travel to schemes. Salary : £48,000 per annum Vacancy Type: Full Time Closing date : 07 May 2026 At the organisation, they believe everyone deserves the opportunity to live a fulfilling, independent life. Their Supported Living services provide high quality, person centred support for individuals, including specialist young people's services, domestic abuse services and mental health services across Swindon, Oxford, Gloucester, Poole, Exeter, Dorset. They're now looking for a Supported Living Operations Manager to lead and shape high performing services across a locality based portfolio. This is a key leadership role where you'll combine operational excellence, strategic thinking and genuine compassion to deliver outstanding outcomes for the people they support. About the role You'll have overall responsibility for the operational management, quality and performance of both directly managed and agency managed supported living services within your area. You'll lead and inspire teams, ensuring services are safe, compliant, financially sustainable and focused on achieving meaningful outcomes for customers. You'll also play a critical role in developing strong partnerships with commissioners, local authorities and managing agents, supporting service growth in line with their Supported Living Growth Plan. Key responsibilities include: Leading the operational delivery of high quality, outcome focused supported living services. Managing and developing Coordinators and teams, creating a positive, high performance culture. Overseeing agency managed services, ensuring effective contract, compliance and housing management. Championing a strengths based, person centred approach that promotes inclusion and community engagement. Managing budgets, contracts and funding streams to ensure value for money. Using data and insight to drive service improvement and performance against KPIs. Building strong strategic relationships to support service sustainability and growth. Ensuring full compliance with health & safety, safeguarding and organisational requirements. Participating in an out of hours on call rota. What they're looking for: You'll be a confident, values led leader with experience of managing supported living or similar services in a regulated environment. You'll bring strong operational and financial acumen, alongside a genuine commitment to co production and inclusive service design. Proven experience managing and developing teams, including performance management. Experience of partnership working, stakeholder management and contract delivery. A track record of achieving KPIs and embedding a high performance culture. Experience managing budgets and delivering value for money. Knowledge of supported living policy, funding frameworks and best practice. Strong leadership, communication and influencing skills. A clear understanding of safeguarding, risk management and health & safety. The ability to manage multiple priorities and drive continuous improvement. Commitment to equality, diversity and inclusion, and working collaboratively with customers. Please note: This role is home based, but there will be an expectation to travel to schemes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 30, 2026
Full time
Supported Living Operations Manager Location: This role is home based, but there will be an expectation to travel to schemes. Salary : £48,000 per annum Vacancy Type: Full Time Closing date : 07 May 2026 At the organisation, they believe everyone deserves the opportunity to live a fulfilling, independent life. Their Supported Living services provide high quality, person centred support for individuals, including specialist young people's services, domestic abuse services and mental health services across Swindon, Oxford, Gloucester, Poole, Exeter, Dorset. They're now looking for a Supported Living Operations Manager to lead and shape high performing services across a locality based portfolio. This is a key leadership role where you'll combine operational excellence, strategic thinking and genuine compassion to deliver outstanding outcomes for the people they support. About the role You'll have overall responsibility for the operational management, quality and performance of both directly managed and agency managed supported living services within your area. You'll lead and inspire teams, ensuring services are safe, compliant, financially sustainable and focused on achieving meaningful outcomes for customers. You'll also play a critical role in developing strong partnerships with commissioners, local authorities and managing agents, supporting service growth in line with their Supported Living Growth Plan. Key responsibilities include: Leading the operational delivery of high quality, outcome focused supported living services. Managing and developing Coordinators and teams, creating a positive, high performance culture. Overseeing agency managed services, ensuring effective contract, compliance and housing management. Championing a strengths based, person centred approach that promotes inclusion and community engagement. Managing budgets, contracts and funding streams to ensure value for money. Using data and insight to drive service improvement and performance against KPIs. Building strong strategic relationships to support service sustainability and growth. Ensuring full compliance with health & safety, safeguarding and organisational requirements. Participating in an out of hours on call rota. What they're looking for: You'll be a confident, values led leader with experience of managing supported living or similar services in a regulated environment. You'll bring strong operational and financial acumen, alongside a genuine commitment to co production and inclusive service design. Proven experience managing and developing teams, including performance management. Experience of partnership working, stakeholder management and contract delivery. A track record of achieving KPIs and embedding a high performance culture. Experience managing budgets and delivering value for money. Knowledge of supported living policy, funding frameworks and best practice. Strong leadership, communication and influencing skills. A clear understanding of safeguarding, risk management and health & safety. The ability to manage multiple priorities and drive continuous improvement. Commitment to equality, diversity and inclusion, and working collaboratively with customers. Please note: This role is home based, but there will be an expectation to travel to schemes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As Regional Facilities Manager, you'll lead and inspire regional FM teams in our AO Arena and Bridgewater Hall venues to keeping them safe, compliant and operating at their best. This role is critical in ensuring our facilities are safe, efficient, and aligned with the dynamic needs of a fast-paced events business. You will oversee all aspects of facilities, including maintenance, compliance, vendor relationships, and space planning, while supporting the delivery of exceptional event experiences. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Provide expert and technical leadership in mechanical, electrical and building services, setting high standards for customer care, safety and compliance. Ensuring statutory, health & safety and critical systems compliance , including HVAC, electrical, gas, water, fire safety and refrigeration, promoting a strong safety culture supported by IOSH/NEBOSH best practice. Managing maintenance and capital works programmes , overseeing planned and reactive maintenance, small capital projects, work request prioritisation, and ensuring delivery through in house teams and approved contractors. Driving performance, people and capability , monitoring team and contractor performance, maintaining appropriate staffing levels, developing skills and accreditation, and acting as the subject matter expert to venue teams. Controlling budgets, contracts and stakeholders , procuring and managing contractors to SLAs/KPIs, supporting budget setting and cost control, and building strong relationships with venue leaders, event teams and external partners. We are looking for someone with: Strong facilities management expertise , ideally in retail, events, hospitality or entertainment, with a solid understanding of building systems, compliance and health & safety standards. Recognised professional credentials , including IOSH Managing Safely and IWFM membership, with NEBOSH and higher level IWFM qualifications as added strengths. Proven leadership and project delivery skills , able to organise complex workstreams, manage teams effectively and drive results in fast paced environments. Commercial and operational capability , with experience in budgeting, procurement, prioritisation and working flexibly around live event demands. Outstanding communication and personal qualities , combining professionalism, integrity and discretion with the ability to analyse situations quickly, influence stakeholders and present confidently at all levels. Recruitment Process Outlined: 1st Stage- 2nd Stage- Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 30, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As Regional Facilities Manager, you'll lead and inspire regional FM teams in our AO Arena and Bridgewater Hall venues to keeping them safe, compliant and operating at their best. This role is critical in ensuring our facilities are safe, efficient, and aligned with the dynamic needs of a fast-paced events business. You will oversee all aspects of facilities, including maintenance, compliance, vendor relationships, and space planning, while supporting the delivery of exceptional event experiences. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Provide expert and technical leadership in mechanical, electrical and building services, setting high standards for customer care, safety and compliance. Ensuring statutory, health & safety and critical systems compliance , including HVAC, electrical, gas, water, fire safety and refrigeration, promoting a strong safety culture supported by IOSH/NEBOSH best practice. Managing maintenance and capital works programmes , overseeing planned and reactive maintenance, small capital projects, work request prioritisation, and ensuring delivery through in house teams and approved contractors. Driving performance, people and capability , monitoring team and contractor performance, maintaining appropriate staffing levels, developing skills and accreditation, and acting as the subject matter expert to venue teams. Controlling budgets, contracts and stakeholders , procuring and managing contractors to SLAs/KPIs, supporting budget setting and cost control, and building strong relationships with venue leaders, event teams and external partners. We are looking for someone with: Strong facilities management expertise , ideally in retail, events, hospitality or entertainment, with a solid understanding of building systems, compliance and health & safety standards. Recognised professional credentials , including IOSH Managing Safely and IWFM membership, with NEBOSH and higher level IWFM qualifications as added strengths. Proven leadership and project delivery skills , able to organise complex workstreams, manage teams effectively and drive results in fast paced environments. Commercial and operational capability , with experience in budgeting, procurement, prioritisation and working flexibly around live event demands. Outstanding communication and personal qualities , combining professionalism, integrity and discretion with the ability to analyse situations quickly, influence stakeholders and present confidently at all levels. Recruitment Process Outlined: 1st Stage- 2nd Stage- Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 30, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role If you are a construction project or cost manager in the early stages of your career, with a passion for sport and/or live music, this could be an exciting opportunity for you. You will join our team of construction project managers who are delivering some of the UK's most high profile stadium and arena developments. Working across multiple projects, you will support project leads on a day to day basis, contributing to the successful delivery of projects on behalf of our clients - ensuring programmes are met, budgets are controlled, and quality standards are maintained. This role offers hands on exposure to complex, large scale projects in a collaborative and fast paced environment. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Support senior project leaders in the day to day delivery of stadium and arena developments across the UK Assist with project planning, programming, cost control and reporting to ensure projects are delivered on time and within budget Coordinate with consultants, contractors and client teams to help manage information flow and resolve issues as they arise Attend project meetings, site visits and progress reviews, contributing to effective decision making and risk management Develop your technical and commercial skills through hands on involvement in complex, high profile projects within a collaborative team environment We are looking for someone with: A minimum 2:1 degree in a construction related discipline, a 2:1 degree in a non construction subject with experience working within a construction consultancy environment A strong interest in construction project and/or cost management, with a desire to build a long term career in the industry Good organisational skills, with the ability to manage competing priorities and support multiple projects simultaneously Strong numerical, analytical and problem solving skills, with attention to detail Effective written and verbal communication skills, with the confidence to liaise with clients, consultants and contractors A proactive and collaborative approach, with the ability to work well as part of a wider project team Recruitment Process Outlined: 1st Stage- Intro Call 2nd Stage- Interview with the hiring manager Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 30, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role If you are a construction project or cost manager in the early stages of your career, with a passion for sport and/or live music, this could be an exciting opportunity for you. You will join our team of construction project managers who are delivering some of the UK's most high profile stadium and arena developments. Working across multiple projects, you will support project leads on a day to day basis, contributing to the successful delivery of projects on behalf of our clients - ensuring programmes are met, budgets are controlled, and quality standards are maintained. This role offers hands on exposure to complex, large scale projects in a collaborative and fast paced environment. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Support senior project leaders in the day to day delivery of stadium and arena developments across the UK Assist with project planning, programming, cost control and reporting to ensure projects are delivered on time and within budget Coordinate with consultants, contractors and client teams to help manage information flow and resolve issues as they arise Attend project meetings, site visits and progress reviews, contributing to effective decision making and risk management Develop your technical and commercial skills through hands on involvement in complex, high profile projects within a collaborative team environment We are looking for someone with: A minimum 2:1 degree in a construction related discipline, a 2:1 degree in a non construction subject with experience working within a construction consultancy environment A strong interest in construction project and/or cost management, with a desire to build a long term career in the industry Good organisational skills, with the ability to manage competing priorities and support multiple projects simultaneously Strong numerical, analytical and problem solving skills, with attention to detail Effective written and verbal communication skills, with the confidence to liaise with clients, consultants and contractors A proactive and collaborative approach, with the ability to work well as part of a wider project team Recruitment Process Outlined: 1st Stage- Intro Call 2nd Stage- Interview with the hiring manager Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Marketing Manager, you will be the driving force behind the venue's marketing activity, you will lead the delivery of compelling CRM, social media and digital campaigns that inspire audiences and maximise ticket sales for our public events. Overseeing all marketing functions across the venue, you'll ensure a cohesive, high impact approach that supports every area of the business. Through creativity, insight and commercial focus, you'll strengthen brand consistency, grow audiences and play a key role in driving the venue's overall performance and profile. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Delivering integrated marketing activity across the venue, supporting all business areas through the timely execution of CRM, social, digital and campaign projects in line with brand guidelines. Building and managing strong external relationships with promoters, partners, agencies and suppliers, including close collaboration with the ticketing partner (AXS) to maximise ticket sales. Creating and overseeing compelling marketing plans and content for events, ensuring promoters are fully supported and organic social media activity maximises reach, engagement and visibility. Planning, managing and optimising paid media and PPC campaigns across multiple platforms, using data analysis, testing and budget management to drive conversions, maximise ROI and achieve strong ROAS. Leading the venue's digital presence, maintaining a high performing, SEO optimised website, analysing performance, reporting on results, and providing line management and development for the marketing team. We are looking for someone with: Significant experience delivering integrated marketing campaigns across CRM, social, digital and paid media, ideally within live events, entertainment, hospitality or a fast paced consumer environment. A proven track record of driving ticket sales or revenue performance through data led digital marketing, including paid social, PPC, SEO and conversion optimisation. Hands on experience managing agency, promoter and partner relationships, working collaboratively to deliver clear marketing plans and commercially successful campaigns. Strong digital expertise, including website management, content optimisation, SEO best practice and the use of analytics tools to monitor performance and inform decision making. You'll have some experience leading or mentoring a marketing team, balancing strategic oversight with operational delivery, and ensuring projects are delivered on time, on brand and to a high standard. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Head of Marketing & Communications 3rd Stage - Panel Interview with Venue Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 30, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Marketing Manager, you will be the driving force behind the venue's marketing activity, you will lead the delivery of compelling CRM, social media and digital campaigns that inspire audiences and maximise ticket sales for our public events. Overseeing all marketing functions across the venue, you'll ensure a cohesive, high impact approach that supports every area of the business. Through creativity, insight and commercial focus, you'll strengthen brand consistency, grow audiences and play a key role in driving the venue's overall performance and profile. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Delivering integrated marketing activity across the venue, supporting all business areas through the timely execution of CRM, social, digital and campaign projects in line with brand guidelines. Building and managing strong external relationships with promoters, partners, agencies and suppliers, including close collaboration with the ticketing partner (AXS) to maximise ticket sales. Creating and overseeing compelling marketing plans and content for events, ensuring promoters are fully supported and organic social media activity maximises reach, engagement and visibility. Planning, managing and optimising paid media and PPC campaigns across multiple platforms, using data analysis, testing and budget management to drive conversions, maximise ROI and achieve strong ROAS. Leading the venue's digital presence, maintaining a high performing, SEO optimised website, analysing performance, reporting on results, and providing line management and development for the marketing team. We are looking for someone with: Significant experience delivering integrated marketing campaigns across CRM, social, digital and paid media, ideally within live events, entertainment, hospitality or a fast paced consumer environment. A proven track record of driving ticket sales or revenue performance through data led digital marketing, including paid social, PPC, SEO and conversion optimisation. Hands on experience managing agency, promoter and partner relationships, working collaboratively to deliver clear marketing plans and commercially successful campaigns. Strong digital expertise, including website management, content optimisation, SEO best practice and the use of analytics tools to monitor performance and inform decision making. You'll have some experience leading or mentoring a marketing team, balancing strategic oversight with operational delivery, and ensuring projects are delivered on time, on brand and to a high standard. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Head of Marketing & Communications 3rd Stage - Panel Interview with Venue Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
The Gloucestershire Property Group brings together five very different and much loved places: Hidcote, Chedworth Roman Villa, Snowshill Manor, Newark Park and Westbury Court Garden. Together, these places welcome around 430,000 visitors each year, drawn by distinctive collections, landscapes and stories ranging from internationally significant gardens and archaeology to historic houses and designed landscapes. While each place has a strong individual identity, we share a common ambition: to care for our heritage well, to share inclusive and compelling stories, and to ensure our places feel welcoming, relevant and meaningful to a wide range of people. Working as a connected group allows us to share learning, build confidence and take a more joined up approach to collections care, interpretation and audience engagement. This role plays a key part in supporting that ambition, working across all five properties to shape how we care for and share what makes these places special. What it's like to work here You'll be working within a collaborative and supportive leadership culture that values openness, curiosity and shared learning. Our property teams are passionate about their places and the communities they serve, and are deeply committed to widening access, improving inclusivity and keeping our sites relevant and engaging. The role works across multiple properties and teams, rather than being based at a single site. Strong working relationships are central, including close collaboration with the General Manager, property leadership teams, specialists, volunteers and external partners. A high degree of autonomy and professional judgement is expected and supported. What you'll be doing Your focus will be on creating a visitor plan that uses audience insight and research to deliver experiences that are inclusive, inspiring and evidence-based for all the properties in the group. The work sits at the heart of how visitors experience these places. Audience insight and research shape inclusive, inspiring and evidence based visitor experiences, while collections care remains central, meeting Trust standards and statutory obligations. Curatorial leadership brings together historical significance and audience understanding, shaping interpretation and storytelling that reflects a range of perspectives. The pace can change, priorities will shift and the properties are all at different stages in their journeys. Programming and presentation continue to evolve in response to audience needs, supported by close working with marketing, communications and visitor experience colleagues. Partnerships are an important part of how we work, with collaboration across community, cultural and educational organisations supporting co created experiences and shared learning. Leading and developing your team will be central, embedding a culture of inclusion, collaboration and continuous learning, and maximising opportunities for volunteers, interns and apprentices. As a result, the role suits someone who enjoys variety and complexity, is comfortable balancing strategic thinking with practical support, and thrives by enabling others and building confidence, rather than directing from above. As part of the property leadership team, you'll contribute to business planning and duty management, ensuring visitor growth, repeat visits and satisfaction targets are achieved. Who we're looking for: Audience-led interpretation and engagement - Shapes inclusive, insight-driven interpretation and programming that reflects diverse perspectives and enhances access to heritage. Collections care and conservation leadership - Leads high standards in collections care and conservation, ensuring compliance and long-term planning. Curatorial research and content development - Develops curatorial content through collaborative research and inclusive storytelling that connects people with place. Strategic visitor experience planning: Leads the development and delivery of a visitor plan that drives audience growth, satisfaction, and repeat visits. Partnership and external engagement: Builds and sustains partnerships that enhance programming, research, and audience engagement. Leadership and team development: Inspires and supports a team to deliver audience-led experiences and effective collections care. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday rchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 30, 2026
Full time
The Gloucestershire Property Group brings together five very different and much loved places: Hidcote, Chedworth Roman Villa, Snowshill Manor, Newark Park and Westbury Court Garden. Together, these places welcome around 430,000 visitors each year, drawn by distinctive collections, landscapes and stories ranging from internationally significant gardens and archaeology to historic houses and designed landscapes. While each place has a strong individual identity, we share a common ambition: to care for our heritage well, to share inclusive and compelling stories, and to ensure our places feel welcoming, relevant and meaningful to a wide range of people. Working as a connected group allows us to share learning, build confidence and take a more joined up approach to collections care, interpretation and audience engagement. This role plays a key part in supporting that ambition, working across all five properties to shape how we care for and share what makes these places special. What it's like to work here You'll be working within a collaborative and supportive leadership culture that values openness, curiosity and shared learning. Our property teams are passionate about their places and the communities they serve, and are deeply committed to widening access, improving inclusivity and keeping our sites relevant and engaging. The role works across multiple properties and teams, rather than being based at a single site. Strong working relationships are central, including close collaboration with the General Manager, property leadership teams, specialists, volunteers and external partners. A high degree of autonomy and professional judgement is expected and supported. What you'll be doing Your focus will be on creating a visitor plan that uses audience insight and research to deliver experiences that are inclusive, inspiring and evidence-based for all the properties in the group. The work sits at the heart of how visitors experience these places. Audience insight and research shape inclusive, inspiring and evidence based visitor experiences, while collections care remains central, meeting Trust standards and statutory obligations. Curatorial leadership brings together historical significance and audience understanding, shaping interpretation and storytelling that reflects a range of perspectives. The pace can change, priorities will shift and the properties are all at different stages in their journeys. Programming and presentation continue to evolve in response to audience needs, supported by close working with marketing, communications and visitor experience colleagues. Partnerships are an important part of how we work, with collaboration across community, cultural and educational organisations supporting co created experiences and shared learning. Leading and developing your team will be central, embedding a culture of inclusion, collaboration and continuous learning, and maximising opportunities for volunteers, interns and apprentices. As a result, the role suits someone who enjoys variety and complexity, is comfortable balancing strategic thinking with practical support, and thrives by enabling others and building confidence, rather than directing from above. As part of the property leadership team, you'll contribute to business planning and duty management, ensuring visitor growth, repeat visits and satisfaction targets are achieved. Who we're looking for: Audience-led interpretation and engagement - Shapes inclusive, insight-driven interpretation and programming that reflects diverse perspectives and enhances access to heritage. Collections care and conservation leadership - Leads high standards in collections care and conservation, ensuring compliance and long-term planning. Curatorial research and content development - Develops curatorial content through collaborative research and inclusive storytelling that connects people with place. Strategic visitor experience planning: Leads the development and delivery of a visitor plan that drives audience growth, satisfaction, and repeat visits. Partnership and external engagement: Builds and sustains partnerships that enhance programming, research, and audience engagement. Leadership and team development: Inspires and supports a team to deliver audience-led experiences and effective collections care. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday rchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Are you motivated to leave the right social, environmental and economic legacy? Can you use your experience and enthusiasm to help the construction sector meet its climate and resource efficiency ambitions? Willmott Dixon is seeking a passionate and pro-active Assistant Sustainability Manager. Reporting to the Senior Sustainability Manager, you will be part of our award-winning multidisciplinary Sustainability Midlands Team. This exciting position is based in Birmingham Snowhill where we support hybrid working arrangements. Your role will be to support delivery of our customers sustainability aims and our own ambitious Now or Never Strategy. You will analyse data to drive performance and find new insights, carrying out research, collaborate to develop new ideas to support our preconstruction and operational teams manage projects. Willmott Dixon is one of the UK's largest independent construction and property services companies. Sustainability and social value have been at the heart of the business over the last 170 years and with our sector-leading sustainability strategy, 'Now or Never', there is no better time to make an impact. Responsibilities You will be responsible for: Assist and contribute to the identification, development and embedding of changes across the company's preconstruction and operational teams to deliver our sustainability commitments and targets, to deliver our customers and internal Now or Never Strategy commitments and targets. Develop collaborative partnerships and supply chain relationships in line with our business strategies. Work closely with our people to develop their sustainability skills, knowledge, and capability through delivering training, advice and support. Analyse data such as waste and embodied carbon, conduct research, and identify opportunities to implement innovative initiatives to reduce our impact across our projects Support internal and external customers to understand and respond to their sustainability and environmental priorities Support the business to demonstrate high levels of corporate responsibility and transparency in reporting to ensure legislative compliance and maintain our industry leading certifications and accreditations Support our internal and external customers to identify and manage project environmental risks and opportunities Essential and Desirable Criteria To be successful in this role you will be a self-starter who is able to work agilely. You will also possess: Understanding/competence on sustainability issues in the construction sector Degree (or equivalent) in environmental, science, engineering, geography, construction or related subject. Full UK Driving License. An understanding or experience with ISO14001 standard. Ability to analyse, interpret and report data and information. Proven ability to manage multiple competing priorities. Ability to communicate in a way in which meets the needs of a diverse audience. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Apr 30, 2026
Full time
Are you motivated to leave the right social, environmental and economic legacy? Can you use your experience and enthusiasm to help the construction sector meet its climate and resource efficiency ambitions? Willmott Dixon is seeking a passionate and pro-active Assistant Sustainability Manager. Reporting to the Senior Sustainability Manager, you will be part of our award-winning multidisciplinary Sustainability Midlands Team. This exciting position is based in Birmingham Snowhill where we support hybrid working arrangements. Your role will be to support delivery of our customers sustainability aims and our own ambitious Now or Never Strategy. You will analyse data to drive performance and find new insights, carrying out research, collaborate to develop new ideas to support our preconstruction and operational teams manage projects. Willmott Dixon is one of the UK's largest independent construction and property services companies. Sustainability and social value have been at the heart of the business over the last 170 years and with our sector-leading sustainability strategy, 'Now or Never', there is no better time to make an impact. Responsibilities You will be responsible for: Assist and contribute to the identification, development and embedding of changes across the company's preconstruction and operational teams to deliver our sustainability commitments and targets, to deliver our customers and internal Now or Never Strategy commitments and targets. Develop collaborative partnerships and supply chain relationships in line with our business strategies. Work closely with our people to develop their sustainability skills, knowledge, and capability through delivering training, advice and support. Analyse data such as waste and embodied carbon, conduct research, and identify opportunities to implement innovative initiatives to reduce our impact across our projects Support internal and external customers to understand and respond to their sustainability and environmental priorities Support the business to demonstrate high levels of corporate responsibility and transparency in reporting to ensure legislative compliance and maintain our industry leading certifications and accreditations Support our internal and external customers to identify and manage project environmental risks and opportunities Essential and Desirable Criteria To be successful in this role you will be a self-starter who is able to work agilely. You will also possess: Understanding/competence on sustainability issues in the construction sector Degree (or equivalent) in environmental, science, engineering, geography, construction or related subject. Full UK Driving License. An understanding or experience with ISO14001 standard. Ability to analyse, interpret and report data and information. Proven ability to manage multiple competing priorities. Ability to communicate in a way in which meets the needs of a diverse audience. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
The essentials Permanent, full-time (Monday to Friday, 9am to 5pm). £27,000 per year. Hybrid working with 2 days a week in our Bath office. The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science - through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements Editorial development: Wide-ranging support for staff and activities, to include: Support for commissioning processes, to include: Research and data collection Profiling online sources such as conference schedules, departmental websites Identifying and collecting contact details for potential leads Use of bibliographic databases such as Dimensions (for data collection) Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes Gathering feedback from external collaborators, including administration of editor surveys Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors Editorial projects and resources: Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books) General: Support for Editor and Authors newsletters - coordinating schedule and content, liaising with editorial and marketing colleagues Any other tasks that can be reasonably requested. What we're looking for Educated to A-level or degree level Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software Excellent interpersonal and communication skills Excellent administrative, organisational and time management skills Some general knowledge of, and interest in, the publishing process would be helpful The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society's commitment to diversity, equality and inclusion. How to apply To apply for this position, please forward a copy of your CV together with a cover letter by an email via the button below. Please ensure that your cover letter highlights your experience in no more than 500 words. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter State your initials only and job title you are applying for in the subject line when sending your application Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK.
Apr 30, 2026
Full time
The essentials Permanent, full-time (Monday to Friday, 9am to 5pm). £27,000 per year. Hybrid working with 2 days a week in our Bath office. The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science - through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements Editorial development: Wide-ranging support for staff and activities, to include: Support for commissioning processes, to include: Research and data collection Profiling online sources such as conference schedules, departmental websites Identifying and collecting contact details for potential leads Use of bibliographic databases such as Dimensions (for data collection) Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes Gathering feedback from external collaborators, including administration of editor surveys Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors Editorial projects and resources: Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books) General: Support for Editor and Authors newsletters - coordinating schedule and content, liaising with editorial and marketing colleagues Any other tasks that can be reasonably requested. What we're looking for Educated to A-level or degree level Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software Excellent interpersonal and communication skills Excellent administrative, organisational and time management skills Some general knowledge of, and interest in, the publishing process would be helpful The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society's commitment to diversity, equality and inclusion. How to apply To apply for this position, please forward a copy of your CV together with a cover letter by an email via the button below. Please ensure that your cover letter highlights your experience in no more than 500 words. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter State your initials only and job title you are applying for in the subject line when sending your application Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK.
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at the organisation, created to strengthen how they work with their external legal provider and how they manage complex fitness to practise cases. As their Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence their approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee their external legal provider contract and provide senior direction on complex cases, working closely with their investigations team and Head of Investigations. The organisation focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring their external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with their regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how they approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for their external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At the organisation, their values guide how they work. They are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, they offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Apr 30, 2026
Full time
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at the organisation, created to strengthen how they work with their external legal provider and how they manage complex fitness to practise cases. As their Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence their approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee their external legal provider contract and provide senior direction on complex cases, working closely with their investigations team and Head of Investigations. The organisation focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring their external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with their regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how they approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for their external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At the organisation, their values guide how they work. They are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, they offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
