Fully Remote, competitive salary plus benefits Join a large, values-led national not-for-profit as its new Head of Housing Finance . This is a senior leadership role within Commercial Finance, offering strategic influence, regulatory oversight and responsibility for a complex housing portfolio. Reporting to the Director of Commercial Finance, you will act as the key financial partner to Housing and operational leadership, leading both strategic planning and day-to-day financial oversight. What you'll do Lead long-term financial planning, budgeting and forecasting for Housing Oversee rent and service charge setting, ensuring compliance with the Regulator of Social Housing's Rent Standard Produce management accounts and financial reporting, providing clear insight to support decision-making Prepare development and asset management appraisals, including ROI, funding and cash flow analysis Oversee housing-related regulatory reporting, including RCGF returns Report on capital spend and financial performance of housing projects Support statutory accounts and external audit processes Lead and develop the Housing Finance team Build strong relationships across Finance, Housing and Operations, influencing senior stakeholders What you'll need Qualified accountant (ACA, ACCA, CIMA) or equivalent Experience within the Social Housing sector Strong financial modelling and development appraisal experience Commercial acumen and confidence to influence senior stakeholders Experience managing and developing teams Strong Excel and systems skills (Oracle/Pyramid desirable) Clear communication skills and the ability to present financial insight to non-finance audiences If you're looking for a strategic finance leadership role where you can shape housing strategy, ensure regulatory excellence and influence sustainable growth, we'd love to hear from you.
Mar 12, 2026
Full time
Fully Remote, competitive salary plus benefits Join a large, values-led national not-for-profit as its new Head of Housing Finance . This is a senior leadership role within Commercial Finance, offering strategic influence, regulatory oversight and responsibility for a complex housing portfolio. Reporting to the Director of Commercial Finance, you will act as the key financial partner to Housing and operational leadership, leading both strategic planning and day-to-day financial oversight. What you'll do Lead long-term financial planning, budgeting and forecasting for Housing Oversee rent and service charge setting, ensuring compliance with the Regulator of Social Housing's Rent Standard Produce management accounts and financial reporting, providing clear insight to support decision-making Prepare development and asset management appraisals, including ROI, funding and cash flow analysis Oversee housing-related regulatory reporting, including RCGF returns Report on capital spend and financial performance of housing projects Support statutory accounts and external audit processes Lead and develop the Housing Finance team Build strong relationships across Finance, Housing and Operations, influencing senior stakeholders What you'll need Qualified accountant (ACA, ACCA, CIMA) or equivalent Experience within the Social Housing sector Strong financial modelling and development appraisal experience Commercial acumen and confidence to influence senior stakeholders Experience managing and developing teams Strong Excel and systems skills (Oracle/Pyramid desirable) Clear communication skills and the ability to present financial insight to non-finance audiences If you're looking for a strategic finance leadership role where you can shape housing strategy, ensure regulatory excellence and influence sustainable growth, we'd love to hear from you.
UK/I Customer Success Manager - SMB Account Management Remote - United Kingdom POS-31776 The Role HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London office or remote from anywhere in Ireland or UK. In this Role you'll get to: Manage 100 - 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving - whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: 1+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organized, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. Easy at building and maintaining relationships, managing expectations, and identifying issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. Equal Opportunity Employer HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Legal Notices Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here.
Mar 12, 2026
Full time
UK/I Customer Success Manager - SMB Account Management Remote - United Kingdom POS-31776 The Role HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London office or remote from anywhere in Ireland or UK. In this Role you'll get to: Manage 100 - 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving - whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: 1+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organized, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. Easy at building and maintaining relationships, managing expectations, and identifying issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. Equal Opportunity Employer HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Legal Notices Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here.
Customer Success Manager (German Speaking) Staines, United Kingdom We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You'll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world class experience. WHAT YOU'LL DO Serve as the trusted advisor for assigned Evergreen One / Evergreen Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen One / Flex / CBS journey. Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth. Act as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership. Define key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts. Up to 25% travel to visit customers as needed. WHAT YOU BRING Business proficiency in English and German language (written and spoken). Demonstrated experience in a customer facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering. A deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor. The ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non technical audiences, including executives. Strong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers. A willingness to work from the Staines office in compliance with Pure's policies, unless on approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, take on challenges and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Large Workplaces in the Bay Area , Fortune's Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.
Mar 12, 2026
Full time
Customer Success Manager (German Speaking) Staines, United Kingdom We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You'll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world class experience. WHAT YOU'LL DO Serve as the trusted advisor for assigned Evergreen One / Evergreen Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen One / Flex / CBS journey. Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth. Act as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership. Define key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts. Up to 25% travel to visit customers as needed. WHAT YOU BRING Business proficiency in English and German language (written and spoken). Demonstrated experience in a customer facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering. A deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor. The ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non technical audiences, including executives. Strong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers. A willingness to work from the Staines office in compliance with Pure's policies, unless on approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, take on challenges and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Large Workplaces in the Bay Area , Fortune's Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.
Role: Assistant Store Manager / Location: Aberdeen / Salary: £28,538 per annum (OTE £31,091) plus benefits/ Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Mar 12, 2026
Full time
Role: Assistant Store Manager / Location: Aberdeen / Salary: £28,538 per annum (OTE £31,091) plus benefits/ Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Employment Type: Permanent, Full Time Hours of Work: 37.5 hours per week, worked flexibly across Monday to Saturday between 09:00-17:00, plus participation in an out-of-hours rota Location: Seahouses (office based, with regular local travel around the region) Salary: £27,000 plus overtime Your next chapter Our Property Management Service is a fast-moving department that keeps everything running smoothly behind the scenes. As a Property Manager, you'll sit at the operational centre of our guest experience, working closely with homeowners and our network of trusted housekeepers and tradespeople to ensure properties are guest-ready and managed to a high standard. This role offers a genuine mix between office coordination and time out in the field, typically 2-3 days each week completing property checks, supporting guests and building relationships with local partners. The systems and detail underpin everything we do, so you'll thrive if you enjoy accuracy, structure and managing lots of moving parts in a fast-paced environment. What you'll be doing Coordinating housekeepers, tradespeople and maintenance contractors Managing schedules and turnaround times across a diverse regional portfolio Handling guest and homeowner queries before, during and after stays Conducting property checks to ensure standards of cleaning and maintenance are upheld Ensuring properties remain compliant with relevant health, safety and legal requirements Growing a trusted network of local housekeepers and tradespeople Managing feedback and resolving issues professionally and sensitively Maintaining accurate records and keeping systems up to date Supporting our out-of-hours service on a rolling rota Travelling locally for property visits, meetings or guest support Out-of-hours work is paid as overtime. You'll thrive in this role if You are friendly, confident and resilient under pressure You have excellent people skills and can manage sensitive or tricky conversations with ease You're highly organised and enjoy keeping complex operations running smoothly You have strong admin and systems skills, with great attention to detail You solve problems proactively and stay calm in time-sensitive situations Experience in property, housing, estate agency or travel is an advantage (not essential) A full UK driving licence is required What's in it for you 25 days' paid holiday plus bank holidays An additional day off for your birthday or a loved one's birthday £500 annual contribution towards a holiday of your choice Paid volunteering day for a charity close to your heart Friends and family holiday discount scheme Life assurance Social clubs and communities (pets, fitness, gardening, sustainability and more) Great social events including our much-loved Christmas parties Who we are We're Travel Chapter, the holiday home people, and we're on a mission to showcase great places to stay across the UK. From cosy cottages to coastal escapes, we connect guests with memorable stays while supporting homeowners and local communities. We're proud to be a certified B Corp and to have been named one of the Sunday Times Best Places to Work 2024. Our culture is people-first, collaborative and supportive, and we welcome applicants from all backgrounds. If you need any adjustments to the application or selection process, just let us know.
Mar 12, 2026
Full time
Employment Type: Permanent, Full Time Hours of Work: 37.5 hours per week, worked flexibly across Monday to Saturday between 09:00-17:00, plus participation in an out-of-hours rota Location: Seahouses (office based, with regular local travel around the region) Salary: £27,000 plus overtime Your next chapter Our Property Management Service is a fast-moving department that keeps everything running smoothly behind the scenes. As a Property Manager, you'll sit at the operational centre of our guest experience, working closely with homeowners and our network of trusted housekeepers and tradespeople to ensure properties are guest-ready and managed to a high standard. This role offers a genuine mix between office coordination and time out in the field, typically 2-3 days each week completing property checks, supporting guests and building relationships with local partners. The systems and detail underpin everything we do, so you'll thrive if you enjoy accuracy, structure and managing lots of moving parts in a fast-paced environment. What you'll be doing Coordinating housekeepers, tradespeople and maintenance contractors Managing schedules and turnaround times across a diverse regional portfolio Handling guest and homeowner queries before, during and after stays Conducting property checks to ensure standards of cleaning and maintenance are upheld Ensuring properties remain compliant with relevant health, safety and legal requirements Growing a trusted network of local housekeepers and tradespeople Managing feedback and resolving issues professionally and sensitively Maintaining accurate records and keeping systems up to date Supporting our out-of-hours service on a rolling rota Travelling locally for property visits, meetings or guest support Out-of-hours work is paid as overtime. You'll thrive in this role if You are friendly, confident and resilient under pressure You have excellent people skills and can manage sensitive or tricky conversations with ease You're highly organised and enjoy keeping complex operations running smoothly You have strong admin and systems skills, with great attention to detail You solve problems proactively and stay calm in time-sensitive situations Experience in property, housing, estate agency or travel is an advantage (not essential) A full UK driving licence is required What's in it for you 25 days' paid holiday plus bank holidays An additional day off for your birthday or a loved one's birthday £500 annual contribution towards a holiday of your choice Paid volunteering day for a charity close to your heart Friends and family holiday discount scheme Life assurance Social clubs and communities (pets, fitness, gardening, sustainability and more) Great social events including our much-loved Christmas parties Who we are We're Travel Chapter, the holiday home people, and we're on a mission to showcase great places to stay across the UK. From cosy cottages to coastal escapes, we connect guests with memorable stays while supporting homeowners and local communities. We're proud to be a certified B Corp and to have been named one of the Sunday Times Best Places to Work 2024. Our culture is people-first, collaborative and supportive, and we welcome applicants from all backgrounds. If you need any adjustments to the application or selection process, just let us know.
Company This is a well-known British luxury retail brand based in central London. Recognised globally, they specialise in designer clothing, leather goods and accessories sold in stores worldwide and online. Due to continued growth, they are looking to hire a Financial Analyst to join their high-performing FP&A department. Role Reporting into the FP&A Manager, the Financial Analyst will partner with colleagues across the business supporting with analysis and strategic insights. They will take on a number of key duties including: Support the global consolidation of annual budgets, quarterly forecasts and monthly rolling forecasts Review international cash flow submissions to strengthen global forecasting accuracy Upload P&L and Balance Sheet forecasts accurately and on time Prepare financial reporting packs and presentations for senior stakeholders Deliver monthly variable cost analysis to support commercial decision-making Perform detailed cash flow analysis to identify key drivers and risks Oversee the real estate approval process and track investment proposals Review and challenge store lease renewals and other capex submissions Prepare materials for quarterly real estate meetings Support performance analysis and impairment reviews Build strong relationships with UK and international finance teams Partner cross-functionally with both finance and non-finance stakeholders Profile The ideal candidate for this Financial Analyst position based in central London, should have the following attributes: Newly qualified accountant (CIMA/ACA or similar) Ideally 3+ years of experience within a similar financial analyst / FP&A capacity Industry trained or practice trained (audited retail clients) Excellent communication skills, both written and verbal Proficient in Excel formulas Retail industry background highly preferred Salary & Benefits £60,000 to £65,000 plus benefits including: Pension scheme Career development opportunities Generous staff discounts Hybrid working Healthcare The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 12, 2026
Full time
Company This is a well-known British luxury retail brand based in central London. Recognised globally, they specialise in designer clothing, leather goods and accessories sold in stores worldwide and online. Due to continued growth, they are looking to hire a Financial Analyst to join their high-performing FP&A department. Role Reporting into the FP&A Manager, the Financial Analyst will partner with colleagues across the business supporting with analysis and strategic insights. They will take on a number of key duties including: Support the global consolidation of annual budgets, quarterly forecasts and monthly rolling forecasts Review international cash flow submissions to strengthen global forecasting accuracy Upload P&L and Balance Sheet forecasts accurately and on time Prepare financial reporting packs and presentations for senior stakeholders Deliver monthly variable cost analysis to support commercial decision-making Perform detailed cash flow analysis to identify key drivers and risks Oversee the real estate approval process and track investment proposals Review and challenge store lease renewals and other capex submissions Prepare materials for quarterly real estate meetings Support performance analysis and impairment reviews Build strong relationships with UK and international finance teams Partner cross-functionally with both finance and non-finance stakeholders Profile The ideal candidate for this Financial Analyst position based in central London, should have the following attributes: Newly qualified accountant (CIMA/ACA or similar) Ideally 3+ years of experience within a similar financial analyst / FP&A capacity Industry trained or practice trained (audited retail clients) Excellent communication skills, both written and verbal Proficient in Excel formulas Retail industry background highly preferred Salary & Benefits £60,000 to £65,000 plus benefits including: Pension scheme Career development opportunities Generous staff discounts Hybrid working Healthcare The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Role: Assistant Store Manager / Location: Liverpool Edge Lane / Salary: £27,874 per annum (OTE £30,661) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Mar 12, 2026
Full time
Role: Assistant Store Manager / Location: Liverpool Edge Lane / Salary: £27,874 per annum (OTE £30,661) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Enterprise Customer Success Manager - Strategic Accounts Hybrid UK-based Flexible working £60,000 + OTE We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. They're now looking for a commercially-minded Enterprise CSM to partner with some of their most strategic clients. What you'll be doing: Own and grow a portfolio of enterprise accounts across multiple sectors. Build strong multi-level relationships - operational, technical, and commercial. Lead QBRs, drive renewals, and uncover upsell/cross-sell opportunities. Act as a trusted advisor, helping clients maximise ROI and adoption. Collaborate with Sales, Product, and Support to deliver exceptional customer outcomes. What we're looking for: 4+ years' experience managing global/enterprise accounts in a SaaS, digital, or data-led environment. Proven track record in retention, growth, and stakeholder engagement. Strong commercial acumen, negotiation skills, and consultative approach. Confident communicator, able to present technical solutions in a clear, engaging way. What's on offer: Flexible hybrid working. Comprehensive benefits & wellbeing package. Career development opportunities and continuous learning support. Inclusive culture with active DE&I, CSR, and wellbeing initiatives. If you thrive on building long-term partnerships, driving results, and making a real impact with enterprise clients, we'd love to hear from you. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Mar 12, 2026
Full time
Enterprise Customer Success Manager - Strategic Accounts Hybrid UK-based Flexible working £60,000 + OTE We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. They're now looking for a commercially-minded Enterprise CSM to partner with some of their most strategic clients. What you'll be doing: Own and grow a portfolio of enterprise accounts across multiple sectors. Build strong multi-level relationships - operational, technical, and commercial. Lead QBRs, drive renewals, and uncover upsell/cross-sell opportunities. Act as a trusted advisor, helping clients maximise ROI and adoption. Collaborate with Sales, Product, and Support to deliver exceptional customer outcomes. What we're looking for: 4+ years' experience managing global/enterprise accounts in a SaaS, digital, or data-led environment. Proven track record in retention, growth, and stakeholder engagement. Strong commercial acumen, negotiation skills, and consultative approach. Confident communicator, able to present technical solutions in a clear, engaging way. What's on offer: Flexible hybrid working. Comprehensive benefits & wellbeing package. Career development opportunities and continuous learning support. Inclusive culture with active DE&I, CSR, and wellbeing initiatives. If you thrive on building long-term partnerships, driving results, and making a real impact with enterprise clients, we'd love to hear from you. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Led by a world-class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO2 and Artificial Intelligence & Robotics. Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford's science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration. The Generative Biology Institute (GBI) at the Ellison Institute of Technology (EIT) aims to overcome two major challenges in making biology engineerable: 1) the ability to precisely synthesize entire genomes, and 2) understanding which DNA sequences will create biological systems that perform desired functions. Solving these challenges will unlock the potential of biology for transformative solutions in health, sustainability, agriculture, and more. GBI will house 30 groups and over 300 researchers, supported by cutting edge facilities and sustained funding to address global challenges and advance biology engineering. EIT fosters a culture of collaboration, innovation, and resilience, valuing diverse expertise to drive sustainable solutions to humanity's enduring challenges. The Scientific Communications Manager will lead the development and delivery of a comprehensive internal and external communications strategy that showcases the groundbreaking research of the Generative Biology Institute (GBI) and fosters strong connections within the Institute's global community. Working closely with scientists, leadership, and technical teams, the postholder will translate complex discoveries in synthetic biology, genome engineering, and related disciplines into clear, compelling narratives for a variety of audiences - from fellow researchers and collaborators to the media and public. The role will work closely with EIT's central communications team and ensure all communications accurately reflect GBI's vision, scientific excellence, and collaborative spirit, while building the Institute's reputation as a world leader in engineering biology. Key Responsibilities Develop, implement, and refine GBI's integrated scientific communications strategy, ensuring it supports the Institute's mission and research priorities. Serve as the primary communications partner for GBI's leadership and research teams, aligning content with organisational goals and maintaining consistent messaging, tone, and brand identity across all internal and external channels. Identify and promote GBI's most significant research outputs, translating complex scientific work into engaging, accessible content. Develop high quality written and visual scientific materials related to GBI research, including press releases, feature articles, web content, social media posts, videos, and event collateral with EIT's central communications team. Build and maintain relationships with science journalists, science media outlets, and key science influencers, and develop GBI's press activities for major announcements, conferences, and events in conjunction with EIT's central communications team. Ensure EIT's digital platforms reflect GBI's cutting edge research and provide content to EIT's social media strategies to highlight achievements, collaborations and community initiatives, working closely with EIT's central communications team to ensure key messages and branding are aligned for a cohesive user experience. Plan, produce, and promote digital engagement activities such as livestreamed conferences, webinars, podcasts, and virtual lab tours. Support the design and delivery of outreach activities, exhibitions, and events that inspire public interest in GBI's science. Partner with researchers to identify compelling stories and develop their science communication skills for varied audiences. Create and manage effective internal communication channels to keep research teams informed, connected and engaged, and share key milestones and discoveries to strengthen a collaborative culture. Support leadership in preparing impactful internal briefings, updates, and presentations. Collaborate with other EIT Oxford departments to coordinate messaging and joint communications initiatives, and cultivate relationships with academic collaborators, industry partners and research networks. Manage communications budgets, timelines and external suppliers to ensure high quality delivery. Monitor, evaluate and report on communications effectiveness using analytics and KPIs. Essential Knowledge, Skills and Experience Qualifications & Experience Bachelor's degree in a relevant scientific discipline. Significant experience in science communications within a research intensive environment. Proven ability to develop and execute strategic communications plans for complex scientific content. Demonstrated track record of producing clear, engaging and accurate scientific content across multiple formats and platforms. Experience managing media relationships and delivering high profile announcements. Skills & Attributes Exceptional writing and storytelling skills, with the ability to convey advanced scientific concepts in accessible language. Strong understanding of synthetic biology, genome engineering or related life sciences, and ability to engage credibly with leading scientists. Proficiency in digital communications, content management systems and social media strategy. Excellent interpersonal skills, with a collaborative approach to working across diverse teams. Highly organised, with the ability to manage multiple priorities and deadlines. Creative, proactive and motivated to enhance public and professional understanding of cutting edge research. Desirable Experience in communicating research from multidisciplinary, collaborative projects. Familiarity with the culture and operations of large scale research institutes. Professional training or certification in science communication, PR or digital media. We offer the following benefits Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electrical Car Scheme Why work for EIT At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in or within easy commuting distance of Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.
Mar 12, 2026
Full time
Led by a world-class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO2 and Artificial Intelligence & Robotics. Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford's science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration. The Generative Biology Institute (GBI) at the Ellison Institute of Technology (EIT) aims to overcome two major challenges in making biology engineerable: 1) the ability to precisely synthesize entire genomes, and 2) understanding which DNA sequences will create biological systems that perform desired functions. Solving these challenges will unlock the potential of biology for transformative solutions in health, sustainability, agriculture, and more. GBI will house 30 groups and over 300 researchers, supported by cutting edge facilities and sustained funding to address global challenges and advance biology engineering. EIT fosters a culture of collaboration, innovation, and resilience, valuing diverse expertise to drive sustainable solutions to humanity's enduring challenges. The Scientific Communications Manager will lead the development and delivery of a comprehensive internal and external communications strategy that showcases the groundbreaking research of the Generative Biology Institute (GBI) and fosters strong connections within the Institute's global community. Working closely with scientists, leadership, and technical teams, the postholder will translate complex discoveries in synthetic biology, genome engineering, and related disciplines into clear, compelling narratives for a variety of audiences - from fellow researchers and collaborators to the media and public. The role will work closely with EIT's central communications team and ensure all communications accurately reflect GBI's vision, scientific excellence, and collaborative spirit, while building the Institute's reputation as a world leader in engineering biology. Key Responsibilities Develop, implement, and refine GBI's integrated scientific communications strategy, ensuring it supports the Institute's mission and research priorities. Serve as the primary communications partner for GBI's leadership and research teams, aligning content with organisational goals and maintaining consistent messaging, tone, and brand identity across all internal and external channels. Identify and promote GBI's most significant research outputs, translating complex scientific work into engaging, accessible content. Develop high quality written and visual scientific materials related to GBI research, including press releases, feature articles, web content, social media posts, videos, and event collateral with EIT's central communications team. Build and maintain relationships with science journalists, science media outlets, and key science influencers, and develop GBI's press activities for major announcements, conferences, and events in conjunction with EIT's central communications team. Ensure EIT's digital platforms reflect GBI's cutting edge research and provide content to EIT's social media strategies to highlight achievements, collaborations and community initiatives, working closely with EIT's central communications team to ensure key messages and branding are aligned for a cohesive user experience. Plan, produce, and promote digital engagement activities such as livestreamed conferences, webinars, podcasts, and virtual lab tours. Support the design and delivery of outreach activities, exhibitions, and events that inspire public interest in GBI's science. Partner with researchers to identify compelling stories and develop their science communication skills for varied audiences. Create and manage effective internal communication channels to keep research teams informed, connected and engaged, and share key milestones and discoveries to strengthen a collaborative culture. Support leadership in preparing impactful internal briefings, updates, and presentations. Collaborate with other EIT Oxford departments to coordinate messaging and joint communications initiatives, and cultivate relationships with academic collaborators, industry partners and research networks. Manage communications budgets, timelines and external suppliers to ensure high quality delivery. Monitor, evaluate and report on communications effectiveness using analytics and KPIs. Essential Knowledge, Skills and Experience Qualifications & Experience Bachelor's degree in a relevant scientific discipline. Significant experience in science communications within a research intensive environment. Proven ability to develop and execute strategic communications plans for complex scientific content. Demonstrated track record of producing clear, engaging and accurate scientific content across multiple formats and platforms. Experience managing media relationships and delivering high profile announcements. Skills & Attributes Exceptional writing and storytelling skills, with the ability to convey advanced scientific concepts in accessible language. Strong understanding of synthetic biology, genome engineering or related life sciences, and ability to engage credibly with leading scientists. Proficiency in digital communications, content management systems and social media strategy. Excellent interpersonal skills, with a collaborative approach to working across diverse teams. Highly organised, with the ability to manage multiple priorities and deadlines. Creative, proactive and motivated to enhance public and professional understanding of cutting edge research. Desirable Experience in communicating research from multidisciplinary, collaborative projects. Familiarity with the culture and operations of large scale research institutes. Professional training or certification in science communication, PR or digital media. We offer the following benefits Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electrical Car Scheme Why work for EIT At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in or within easy commuting distance of Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.
Your new company You will be joining a well-established International organisation in their UK head office based close to Weybridge, Surrey. This is a key role which centres around commercial leadership and partnering. Your new role Reporting to the Finance Director, you will be taking on a key role overseeing the leadership of one of the divisions. You'll oversee month-end, budgeting, forecasting as well as detailed performance analysis to drive revenue and margin growth. The most important area is your ability to work with operational teams - building strong rapport, business partnering, challenging and ensuring KPIs are hit. This is a truly commercial partnering role! What you'll need to succeed In addition to your professional accounting qualification (ACA/ACCA/CIMA), you should have proven experience working in a Corporate or large SME (ideally within engineering, construction or similar industry). You should also have proven relationship building and business partnering skills alongside advanced Excel data analysis. What you'll get in return A competitive salary is on offer, discretionary bonus, hybrid working and you will be based in bright, modern offices with on-site parking. The role is likely to progress as the company continues to expand and day to day you will be working with a positive and supportive team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 12, 2026
Full time
Your new company You will be joining a well-established International organisation in their UK head office based close to Weybridge, Surrey. This is a key role which centres around commercial leadership and partnering. Your new role Reporting to the Finance Director, you will be taking on a key role overseeing the leadership of one of the divisions. You'll oversee month-end, budgeting, forecasting as well as detailed performance analysis to drive revenue and margin growth. The most important area is your ability to work with operational teams - building strong rapport, business partnering, challenging and ensuring KPIs are hit. This is a truly commercial partnering role! What you'll need to succeed In addition to your professional accounting qualification (ACA/ACCA/CIMA), you should have proven experience working in a Corporate or large SME (ideally within engineering, construction or similar industry). You should also have proven relationship building and business partnering skills alongside advanced Excel data analysis. What you'll get in return A competitive salary is on offer, discretionary bonus, hybrid working and you will be based in bright, modern offices with on-site parking. The role is likely to progress as the company continues to expand and day to day you will be working with a positive and supportive team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Client Service Manager (MENA) page is loaded Senior Client Service Manager (MENA)locations: Londontime type: Full timeposted on: Posted 5 Days Agojob requisition id: R Position Overview To be responsible for the day-to-day activities of Client Service along with the team and serving the needs of a growing client base across EMEA and LatAm with a focus on MENA client base. Partner with the client coverage team to support clients throughout the full life cycle; ensuring that all clients' requirements are met. The position requires an understanding of the asset management business and an ability to execute on tasks and ensure key stakeholders are kept updated . Primary Responsibilities Direct responsibility for ensuring all client reporting and servicing needs are delivered in accordance with client's requirements and our legal obligations Manage & be responsible timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts Understand clients' investment objectives, assigned mandates and portfolio composition & strategy. Be an internal advocate for the client; liaise with the portfolio management and internal support teams across the globe with appropriate insight into client requirements Maintain ongoing dialog with our clients, ensuring all servicing needs are delivered upon; Ensure the ability to support clients with their regulatory reporting requirements across client types and geographies Liaise and establish strong relationships with internal support teams to ensure client servicing needs are met Define and manage team projects to enhance internal client service procedures in accordance with industry best practices Demonstrate leadership amongst the rest of the team by providing guidance and being an escalation point. Key Requirements / Qualifications (essential unless stated) 9+ years of relevant industry experience Experience with SWF clients Experience with equity, fixed income strategies and alternatives strategies Extensive experience in dealing with complex onboardings Excellent presentation, writing and oral communication skills A proven ability to build and develop strong internal and external relationships Team player and highly motivated. Highly organized, creative, enthusiastic, self-starter, Strong analytical and problem solving, coordination skills Proficient in Microsoft Word, Excel, PowerPoint Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact . Learn about the .
Mar 12, 2026
Full time
Senior Client Service Manager (MENA) page is loaded Senior Client Service Manager (MENA)locations: Londontime type: Full timeposted on: Posted 5 Days Agojob requisition id: R Position Overview To be responsible for the day-to-day activities of Client Service along with the team and serving the needs of a growing client base across EMEA and LatAm with a focus on MENA client base. Partner with the client coverage team to support clients throughout the full life cycle; ensuring that all clients' requirements are met. The position requires an understanding of the asset management business and an ability to execute on tasks and ensure key stakeholders are kept updated . Primary Responsibilities Direct responsibility for ensuring all client reporting and servicing needs are delivered in accordance with client's requirements and our legal obligations Manage & be responsible timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts Understand clients' investment objectives, assigned mandates and portfolio composition & strategy. Be an internal advocate for the client; liaise with the portfolio management and internal support teams across the globe with appropriate insight into client requirements Maintain ongoing dialog with our clients, ensuring all servicing needs are delivered upon; Ensure the ability to support clients with their regulatory reporting requirements across client types and geographies Liaise and establish strong relationships with internal support teams to ensure client servicing needs are met Define and manage team projects to enhance internal client service procedures in accordance with industry best practices Demonstrate leadership amongst the rest of the team by providing guidance and being an escalation point. Key Requirements / Qualifications (essential unless stated) 9+ years of relevant industry experience Experience with SWF clients Experience with equity, fixed income strategies and alternatives strategies Extensive experience in dealing with complex onboardings Excellent presentation, writing and oral communication skills A proven ability to build and develop strong internal and external relationships Team player and highly motivated. Highly organized, creative, enthusiastic, self-starter, Strong analytical and problem solving, coordination skills Proficient in Microsoft Word, Excel, PowerPoint Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact . Learn about the .
Position Overview To be responsible for the day-to day activities of Client Service along with the team and serving the needs of a growing client base across EMEA and LatAm with a focus on MENA client base. Partner with the client coverage team to support clients throughout the full life cycle; ensuring that all clients' requirements are met. The position requires an understanding of the asset management business and an ability to execute on tasks and ensure key stakeholders are kept updated. Primary Responsibilities Direct responsibility for ensuring all client reporting and servicing needs are delivered in accordance with client's requirements and our legal obligations Manage & be responsible timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts Understand clients' investment objectives, assigned mandates and portfolio composition & strategy. Be an internal advocate for the client; liaise with the portfolio management and internal support teams across the globe with appropriate insight into client requirements Maintain ongoing dialog with our clients, ensuring all servicing needs are delivered upon; Ensure the ability to support clients with their regulatory reporting requirements across client types and geographies Liaise and establish strong relationships with internal support teams to ensure client servicing needs are met Define and manage team projects to enhance internal client service procedures in accordance with industry best practices Demonstrate leadership amongst the rest of the team by providing guidance and being an escalation point. Key Requirements / Qualifications (essential unless stated) 9+ years of relevant industry experience Experience with SWF clients Experience with equity, fixed income strategies and alternatives strategies Extensive experience in dealing with complex onboardings Excellent presentation, writing and oral communication skills A proven ability to build and develop strong internal and external relationships Team player and highly motivated. Highly organized, creative, enthusiastic, self starter, Strong analytical and problem solving, coordination skills Proficient in Microsoft Word, Excel, PowerPoint Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact . Learn about the Applicant Privacy Notice.
Mar 12, 2026
Full time
Position Overview To be responsible for the day-to day activities of Client Service along with the team and serving the needs of a growing client base across EMEA and LatAm with a focus on MENA client base. Partner with the client coverage team to support clients throughout the full life cycle; ensuring that all clients' requirements are met. The position requires an understanding of the asset management business and an ability to execute on tasks and ensure key stakeholders are kept updated. Primary Responsibilities Direct responsibility for ensuring all client reporting and servicing needs are delivered in accordance with client's requirements and our legal obligations Manage & be responsible timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts Understand clients' investment objectives, assigned mandates and portfolio composition & strategy. Be an internal advocate for the client; liaise with the portfolio management and internal support teams across the globe with appropriate insight into client requirements Maintain ongoing dialog with our clients, ensuring all servicing needs are delivered upon; Ensure the ability to support clients with their regulatory reporting requirements across client types and geographies Liaise and establish strong relationships with internal support teams to ensure client servicing needs are met Define and manage team projects to enhance internal client service procedures in accordance with industry best practices Demonstrate leadership amongst the rest of the team by providing guidance and being an escalation point. Key Requirements / Qualifications (essential unless stated) 9+ years of relevant industry experience Experience with SWF clients Experience with equity, fixed income strategies and alternatives strategies Extensive experience in dealing with complex onboardings Excellent presentation, writing and oral communication skills A proven ability to build and develop strong internal and external relationships Team player and highly motivated. Highly organized, creative, enthusiastic, self starter, Strong analytical and problem solving, coordination skills Proficient in Microsoft Word, Excel, PowerPoint Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact . Learn about the Applicant Privacy Notice.
Senior Tax Manager - Sussex Salary - competitive depending on experience Hours - Monday to Friday, 36.25 hours per week - flexible working with core hours Holiday - 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 5 days) About the Senior Tax Manager role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Do you have tax experience within an accountancy practice? Our Sussex office are looking for a Senior Tax Manager to join the team. We are looking for individuals with initiative to develop their careers and provide a first class service to our clients in both compliance and advisory areas. Key responsibilities of a Senior Tax Manager will include: preparing tax returns for individuals and partnerships preparing ERS and EMI returns preparing forms P11d and PSA calculations dealing with client queries and HMRC enquiries involvement with capital gains tax and inheritance tax advisory work assisting partners with specialist tax consultancy projects identifying and implementing tax planning opportunities managing own flow of work and those of junior team members review of junior team's work About you We are looking for candidates with the following skills and experience: at least 3 year's relevant accountancy practice experience qualified CTA or qualified by experience (other suitable qualifications considered) excellent client relationship skills and the ability to nurture existing clients as well as the ability to help develop new business and demonstrate technical breadth ability to explain complex tax issues in plain English for all levels of understanding technical proficiency and good IT skills specifically intermediate Excel. Previous experience of CCH is an advantage as the role may require you to travel to client premises it is vital you hold a current driving licence and have your own transport. Full benefits available for the Tax Manager: pension scheme company performance bonus every 6 months - after completion of probationary period group life assurance x 4 salary opportunity to purchase additional holiday days 9 day working fortnight - optional free car parking health cash plan workplace nursery scheme, gym membership and technology benefit quarterly functions and events access to our employee benefits portal - cashback and vouchers on everyday purchases, and online GP and prescriptions service employee Assistance Programme employee Referral Bonus - we're always looking for talented individuals to join our team regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Mar 12, 2026
Full time
Senior Tax Manager - Sussex Salary - competitive depending on experience Hours - Monday to Friday, 36.25 hours per week - flexible working with core hours Holiday - 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 5 days) About the Senior Tax Manager role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Do you have tax experience within an accountancy practice? Our Sussex office are looking for a Senior Tax Manager to join the team. We are looking for individuals with initiative to develop their careers and provide a first class service to our clients in both compliance and advisory areas. Key responsibilities of a Senior Tax Manager will include: preparing tax returns for individuals and partnerships preparing ERS and EMI returns preparing forms P11d and PSA calculations dealing with client queries and HMRC enquiries involvement with capital gains tax and inheritance tax advisory work assisting partners with specialist tax consultancy projects identifying and implementing tax planning opportunities managing own flow of work and those of junior team members review of junior team's work About you We are looking for candidates with the following skills and experience: at least 3 year's relevant accountancy practice experience qualified CTA or qualified by experience (other suitable qualifications considered) excellent client relationship skills and the ability to nurture existing clients as well as the ability to help develop new business and demonstrate technical breadth ability to explain complex tax issues in plain English for all levels of understanding technical proficiency and good IT skills specifically intermediate Excel. Previous experience of CCH is an advantage as the role may require you to travel to client premises it is vital you hold a current driving licence and have your own transport. Full benefits available for the Tax Manager: pension scheme company performance bonus every 6 months - after completion of probationary period group life assurance x 4 salary opportunity to purchase additional holiday days 9 day working fortnight - optional free car parking health cash plan workplace nursery scheme, gym membership and technology benefit quarterly functions and events access to our employee benefits portal - cashback and vouchers on everyday purchases, and online GP and prescriptions service employee Assistance Programme employee Referral Bonus - we're always looking for talented individuals to join our team regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Field Merchandiser North of England/Scotland DOE Are you someone who thrives on the road, with a keen eye for detail and a passion for retail presentation? Are you looking for a fresh challenge with a company that values quality and collaboration? I'm on the lookout for a new Field Merchandiser to join a growing team and cover the North of England/Scotland. This is a full-time, permanent role (Monday to Friday) with flexibility, variety, and the chance to make a visible impact across a key region. As Field Merchandiser, you'll be the crucial link between brand and customers, ensuring products are well-presented, displays are optimised, and retail partners are supported. What's the Job? You'll visit customer sites across the region, setting up, maintaining, and optimising product displays - predominantly a range of garden centres. You'll ensure merchandising is visually appealing, fully stocked, and in line with brand standards. You'll build strong working relationships with store managers and staff, acting as a reliable, professional point of contact. You'll report on stock levels, in-store conditions, and any competitor activity. You'll be proactive in identifying areas for improvement and spotting opportunities to drive product visibility and sales. You'll work independently but stay connected with a supportive team What Do I Need? Previous experience in a merchandising or field-based retail role is highly desirable. You're organised, self-motivated, and able to manage your own schedule efficiently. You've got a good eye for detail and pride yourself on maintaining high presentation standards. You're a confident communicator who enjoys building relationships. You have a full UK driving licence and live within the region with the ability to travel daily within your territory. Benefits: Join a supportive, down-to-earth company with a strong brand and a friendly culture. Work in a role where you can see the difference you make every day. Enjoy the autonomy of a field-based position while staying connected to a collaborative team. Competitive salary and long-term job security in a well-established business. How to Apply: Send us your CV below. If you'd like to have a chat first, give Brian a call on (phone number removed) or email (url removed) . Don't worry if your CV isn't up to date-send what you have, and we can take it from there.
Mar 12, 2026
Full time
Field Merchandiser North of England/Scotland DOE Are you someone who thrives on the road, with a keen eye for detail and a passion for retail presentation? Are you looking for a fresh challenge with a company that values quality and collaboration? I'm on the lookout for a new Field Merchandiser to join a growing team and cover the North of England/Scotland. This is a full-time, permanent role (Monday to Friday) with flexibility, variety, and the chance to make a visible impact across a key region. As Field Merchandiser, you'll be the crucial link between brand and customers, ensuring products are well-presented, displays are optimised, and retail partners are supported. What's the Job? You'll visit customer sites across the region, setting up, maintaining, and optimising product displays - predominantly a range of garden centres. You'll ensure merchandising is visually appealing, fully stocked, and in line with brand standards. You'll build strong working relationships with store managers and staff, acting as a reliable, professional point of contact. You'll report on stock levels, in-store conditions, and any competitor activity. You'll be proactive in identifying areas for improvement and spotting opportunities to drive product visibility and sales. You'll work independently but stay connected with a supportive team What Do I Need? Previous experience in a merchandising or field-based retail role is highly desirable. You're organised, self-motivated, and able to manage your own schedule efficiently. You've got a good eye for detail and pride yourself on maintaining high presentation standards. You're a confident communicator who enjoys building relationships. You have a full UK driving licence and live within the region with the ability to travel daily within your territory. Benefits: Join a supportive, down-to-earth company with a strong brand and a friendly culture. Work in a role where you can see the difference you make every day. Enjoy the autonomy of a field-based position while staying connected to a collaborative team. Competitive salary and long-term job security in a well-established business. How to Apply: Send us your CV below. If you'd like to have a chat first, give Brian a call on (phone number removed) or email (url removed) . Don't worry if your CV isn't up to date-send what you have, and we can take it from there.
Salary : £52,000 per annum. Location : Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK s. For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings. Contractually this role is London-based. Contract : Permanent. Full time role - 35 hours per week. Benefits : 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours Matched pension scheme up to 7% of salary Healthcare plan Support for staff with caring responsibilities Family-friendly culture How to apply : CV and supporting statement - using Hospice UK s supporting statement document available on our website to download. Closing date for applications: 10:00am on Sunday 29 March 2026. Job Information: The Role This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher. You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home. As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity. You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant. The Team We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes! At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers. About You You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management. More information is available in the candidate information pack, which is available on our website to download.
Mar 12, 2026
Full time
Salary : £52,000 per annum. Location : Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK s. For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings. Contractually this role is London-based. Contract : Permanent. Full time role - 35 hours per week. Benefits : 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours Matched pension scheme up to 7% of salary Healthcare plan Support for staff with caring responsibilities Family-friendly culture How to apply : CV and supporting statement - using Hospice UK s supporting statement document available on our website to download. Closing date for applications: 10:00am on Sunday 29 March 2026. Job Information: The Role This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher. You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home. As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity. You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant. The Team We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes! At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers. About You You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management. More information is available in the candidate information pack, which is available on our website to download.
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Mar 12, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AUDIT MANAGER / SENIOR AUDIT MANAGER Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £50,000 - £75,000 per annum + Competitive bonus REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping,payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting either an Audit Manager / Senior Audit Manager or Audit Principal to work with long standing clients and develop the Audit Service. On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Mar 12, 2026
Full time
AUDIT MANAGER / SENIOR AUDIT MANAGER Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £50,000 - £75,000 per annum + Competitive bonus REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping,payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting either an Audit Manager / Senior Audit Manager or Audit Principal to work with long standing clients and develop the Audit Service. On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Role: Assistant Store Manager / Location: Epsom / Salary: £29,627 per annum (OTE £32,589) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Mar 12, 2026
Full time
Role: Assistant Store Manager / Location: Epsom / Salary: £29,627 per annum (OTE £32,589) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Role Overview The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of our exciting Mid-Market clients, managing the full customer renewal lifecycle. This role is perfect for someone who thrives on building client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform across a significant number of clients. You'll work closely with senior executives and decision-makers, acting as the voice of the customer internally while championing our solutions externally. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that delivers measurable business outcomes for our Mid-Market customers. Main Responsibilities Own and manage a portfolio of Mid-Market accounts, serving as the key contact for the client, and acting as a trusted partner to C-suite executives and board-level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Manage a larger portfolio effectively by prioritizing where to focus effort - knowing when to mitigate risk, when to maintain steady engagement, and when to pursue growth opportunities in collaboration with Sales and Growth teams Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a consistently high-quality customer experience Act as a growth partner by uncovering expansion opportunities through account knowledge and usage insights, generating high-quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Maintain strong client knowledge and alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Required Skills and Experience Customer Success Experience: Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing a significant portfolio of accounts and achieving high retention rates (90%+ GRR). Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders. SaaS and Technical Understanding: Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking: Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing teams Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependants, including partner/spouse Eyecare and Flu Jab vouchers
Mar 12, 2026
Full time
Role Overview The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of our exciting Mid-Market clients, managing the full customer renewal lifecycle. This role is perfect for someone who thrives on building client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform across a significant number of clients. You'll work closely with senior executives and decision-makers, acting as the voice of the customer internally while championing our solutions externally. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that delivers measurable business outcomes for our Mid-Market customers. Main Responsibilities Own and manage a portfolio of Mid-Market accounts, serving as the key contact for the client, and acting as a trusted partner to C-suite executives and board-level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Manage a larger portfolio effectively by prioritizing where to focus effort - knowing when to mitigate risk, when to maintain steady engagement, and when to pursue growth opportunities in collaboration with Sales and Growth teams Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a consistently high-quality customer experience Act as a growth partner by uncovering expansion opportunities through account knowledge and usage insights, generating high-quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Maintain strong client knowledge and alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Required Skills and Experience Customer Success Experience: Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing a significant portfolio of accounts and achieving high retention rates (90%+ GRR). Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders. SaaS and Technical Understanding: Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking: Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing teams Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependants, including partner/spouse Eyecare and Flu Jab vouchers
An exciting opportunity has arisen for an Audit Assistant Manager to join a leading national accountancy and advisory firm in Cheltenham , specialising in the Not-for-Profit (NFP) sector . This role offers the chance to work with a diverse portfolio of clients while leading audit engagements and developing your management experience within a supportive and collaborative environment. The Role As an Audit Assistant Manager, you will take responsibility for managing audit assignments from planning through to completion while supporting the development of junior team members. Key responsibilities include: Managing and delivering statutory audits from planning to completion Acting as the main point of contact for clients during fieldwork Leading and supervising on-site audit teams Reviewing the work of junior team members and providing guidance Working closely with Senior Managers and Partners on complex assignments Managing budgets, timelines and audit quality standards Supporting client relationships and identifying opportunities for additional services Contributing to the continuous improvement of audit processes About You ACA / ACCA / ICAS (or equivalent) qualified Strong audit experience within an accountancy practice Experience supervising or managing audit teams Confident managing client relationships and delivering work to tight deadlines Experience working with complex groups or reporting structures would be advantageous What's on Offer Opportunity to work with a diverse Not-for-Profit client base Clear career progression within a national firm Ongoing learning and professional development Supportive and collaborative team culture Flexible working approach This is a fantastic opportunity for an experienced Audit Senior looking to step up , or an existing Assistant Manager , to join a firm that values professional development and long-term career growth. For more information about this opportunity, please contact the Practice Team at Adele Carr Recruitment .
Mar 12, 2026
Full time
An exciting opportunity has arisen for an Audit Assistant Manager to join a leading national accountancy and advisory firm in Cheltenham , specialising in the Not-for-Profit (NFP) sector . This role offers the chance to work with a diverse portfolio of clients while leading audit engagements and developing your management experience within a supportive and collaborative environment. The Role As an Audit Assistant Manager, you will take responsibility for managing audit assignments from planning through to completion while supporting the development of junior team members. Key responsibilities include: Managing and delivering statutory audits from planning to completion Acting as the main point of contact for clients during fieldwork Leading and supervising on-site audit teams Reviewing the work of junior team members and providing guidance Working closely with Senior Managers and Partners on complex assignments Managing budgets, timelines and audit quality standards Supporting client relationships and identifying opportunities for additional services Contributing to the continuous improvement of audit processes About You ACA / ACCA / ICAS (or equivalent) qualified Strong audit experience within an accountancy practice Experience supervising or managing audit teams Confident managing client relationships and delivering work to tight deadlines Experience working with complex groups or reporting structures would be advantageous What's on Offer Opportunity to work with a diverse Not-for-Profit client base Clear career progression within a national firm Ongoing learning and professional development Supportive and collaborative team culture Flexible working approach This is a fantastic opportunity for an experienced Audit Senior looking to step up , or an existing Assistant Manager , to join a firm that values professional development and long-term career growth. For more information about this opportunity, please contact the Practice Team at Adele Carr Recruitment .
