103 jobs found

Location We're looking for someone ideally based in Bristol to support our South West region, working with teams in Bristol, Cardiff, Cheltenham, and Plymouth. You'll be travelling regularly between these offices, with occasional visits to other Ridge offices as needed. About the role Reporting to the People Partner Lead and working closely with the Head of People, People Director and wider People le

Location We're looking for someone ideally based in Bristol to support our South West region, working with teams in Bristol, Cardiff, Cheltenham, and Plymouth. You'll be travelling regularly between these offices, with occasional visits to other Ridge offices as needed. About the role Reporting to the People Partner Lead and working closely with the Head of People, People Director and wider People le

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. About the role As Director of Financial Crime Risk and a designated Material Risk Taker (MRT), you will be responsible for the strategic oversight and effectiveness of the bank's framework to combat money laundering, sanctions violations, fraud, and bribery. Reporting to the Chief Compliance Officer (CCO), you will serve as the primary strategic lead for Starling's Economic Crime Risk Framework. Your mission is to ensure the bank remains resilient against financial crime threats while maintaining a risk appetite that supports our commitment to innovation. This is a critical Second Line of Defence role, influencing the bank's safety and soundness at an executive level. Key Responsibilities Strategic Leadership: Design, implement, and maintain a robust Second Line Economic Crime Risk compliance program, encompassing AML, CTF, Sanctions, ABC, and Fraud prevention. Risk Governance: Lead the annual Business-Wide Risk Assessment (EWRA) for Economic Crime, identifying emerging threats and directing the business on mitigation strategies. Policy Ownership: Define bank-wide Economic Crime policies, ensuring they meet evolving legal requirements and industry best practices. Regulatory Liaison: Act as a key support to the CCO in managing contact and information requests from regulators (FCA/PRA) regarding economic crime matters. Committee Support: Support the CCO as Chair of the Economic Crime Risk Committee by providing accurate data, management information, and technical challenge. Culture & Training: Oversee bank-wide training programs to ensure all staff understand their regulatory and reporting obligations. Strategic Counsel: Provide high-level reporting and advice to the CCO and relevant Risk Committees on the risk and control environment. Requirements You'll need: Deep Technical Expertise: In-depth knowledge of UK Financial Crime regulatory guidelines, including AML, CTF, PEPs, and sanctions. Senior Leadership Experience: A proven track record of leading senior specialists and influencing C-suite stakeholders at a Director level. Analytical Rigor: The ability to interpret complex data and regulatory changes into actionable operational requirements for the First Line. Regulatory Alignment: A sound understanding of risk culture and how to ensure all activities comply with Consumer Duty and the Senior Managers and Certification Regime (SMCR). Technical Literacy: Competency in understanding the use of models, data, MI, and statistical analysis. About you: You have a collaborative working style and are customer-focused, placing the end customer at the heart of all decisions. You possess personal resilience, interpersonal credibility, and unwavering integrity. You are a flexible thinker, capable of adapting quickly to change in a fast-paced environment. You have a strategic outlook combined with commercial acumen and business planning capability. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Location We're looking for someone ideally based in Bristol to support our South West region, working with teams in Bristol, Cardiff, Cheltenham, and Plymouth. You'll be travelling regularly between these offices, with occasional visits to other Ridge offices as needed. About the role Reporting to the People Partner Lead and working closely with the Head of People, People Director and wider People le

For a discreet conversation and further information, please contact Patrick Makeig-Jones at RGB Recruitment Ltd We are looking for an experienced structural technician with building structures experience for an award winning practice to work in their Cardiff office. This engineering consultancy typically punches well above it's weight with the kind of projects it brings in and has expanded it's operation significantly. Projects come from various sectors and range up to £100, they include: Local schools Hospitals Healthcare facilities Local authorities As a senior technician, you will have the following responsibilities: Detailed drawing and modelling duties on building structures from a range of sectors Working closely with and supporting senior engineers Using Revit Structure Obtaining a good understanding of issues on site and devising and providing solutions Communicating with contractors, architects and engineers Assisting in the development of junior technicians and engineers Keeping your skills with emerging software and design practices up to date through CPD Using your knowledge of the design process to assist in the delivery of projects A key factor for this role is someone who enjoys interactions with other staff and industry peers. Building and maintaining relationships is a key part of the company ethos.My client has contemporary offices and a pleasant working environment with market leading facilities and a fun inclusive culture Essential criteria for this role: Experience using Revit Excellent communication skills Knowledge of the design process A keen interest in working in a digital BIM environment Benefits: Hybrid working - 2 days from home per week Starting Salary: £35,000 - £50,000 Annual leave: 25 days + bank holidays increasing over time Birthdays off Private medical insurance for you and live in partner Discretionary profit share 5% Employer's pension contribution Death in service cover Critical illness cover Professional institutions paid for This is an excellent opportunity to join a well-known regional business. This practice is a major player in their market and needs talented technicians to help grow their team further. RGB Recruitment treat all applications with complete discretion, all candidates will be fully briefed on the role and company before a CV is submitted.

Our education client is seeking an experienced Interim Digital Communications Specialist to support end-to-end communications delivery during a transition period. This is a hands-on, delivery-focused role ensuring continuity of high-quality, multi-channel communications and stakeholder engagement. Key Responsibilities Deliver an agreed communications plan within governance, brand and accessibility frameworks Create and publish content across web, email, newsletters, briefings, learning modules, video scripts and presentations Lead cohort communications (drafting, approvals, mail merges and distribution) Coordinate stakeholder communications across internal teams and school audiences Deliver webinars, briefings and support advisory sessions Manage translation workflows (English/French/Spanish) and external suppliers Track engagement metrics and use insights to improve communications Candidate Requirements Proven experience delivering complex, multi-format communications programmes Strong stakeholder engagement and facilitation skills Experience managing suppliers and translation processes Confident using engagement data to drive continuous improvement Familiar with enterprise mailing and content platforms Fluency in English as well as French and/or Spanish This is a temporary role to start asap for 8-12 weeks, requiring some regular presence onsite at our client's Cardiff office (CF10). Please consider applying as soon as you can as we will be shortlisting applications as we receive them. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Location We're looking for someone ideally based in Bristol to support our South West region, working with teams in Bristol, Cardiff, Cheltenham, and Plymouth. You'll be travelling regularly between these offices, with occasional visits to other Ridge offices as needed. About the role Reporting to the People Partner Lead and working closely with the Head of People, People Director and wider People leadership team, this role exists to act as a strategic partner and trusted advisor to senior leaders across the region. You'll shape and deliver people priorities that enable business performance, support growth and create a compelling employee experience. This is a broad, senior generalist role, combining strategic partnering with hands-on delivery and leadership of a People Advisory team (People Advisor and People Coordinator). You will set strategic direction, lead operational and tactical people activity, and develop forward-looking people solutions aligned to Ridge People Strategy and values. You'll work confidently across long-term people planning, change and transformation, and day-to-day leadership challenges, bringing clarity, insight and momentum in a fast-paced and evolving environment. What you need to do to be effective in this role Build strong, trusted relationships across the business, embedding yourself with leaders to shape and deliver people priorities aligned to the experience we want to create for our people. Act as a two-way conduit between the business and the People team, bringing commercial insight into people solutions and people insight into business decision-making. Co-design, plan and deliver people initiatives across the employee lifecycle, coordinating delivery and drawing on specialist support where appropriate. Lead and support change and transformation activity within the region, setting direction, managing impact and supporting leaders to navigate complexity and ambiguity. Own the people outcomes of acquisitions and TUPE transfers within the region, ensuring risks are anticipated, leaders are aligned and integration delivers a positive, sustainable experience for individuals. Own and embed core people practices across your region, including workforce planning, induction, performance development, reward and recognition, career progression and engagement action planning. Enable leaders and managers to take ownership of performance, careers and development by building capability and providing practical tools, coaching and guidance. Support the identification and development of talent, helping to create meaningful, career-defining experiences for our people. Partner with leaders to deliver inclusive, engaging and high-performing teams, championing diversity, equity and inclusion in both thinking and practice. Take ownership of people data and insight for the region, using evidence to shape decisions, anticipate trends, manage risk and drive meaningful improvement in people outcomes. Work closely with the ER & Integration Lead to ensure employee relations activity is well governed, with clear ownership, appropriate escalation and a strong focus on early intervention, consistency and risk management. Act as the senior owner for complex or high-risk employee relations matters, guiding leaders on the right outcomes and holding overall accountability for fairness, proportionality and business impact. Work collaboratively with the wider People team and other support functions to deliver a seamless, high-quality employee experience. Lead and develop the People Advisory team (People Advisor and People Coordinator), setting a strong personal example, building capability and enabling the team to do their best work. The skills and experience you need to have for this role Relationships are central to this role. We're looking for someone who understands how people and organisations work, and who can translate insight into practical, commercially sound people solutions. Experience within the built environment, professional services or a similarly complex, project-based sector would be advantageous. Whilst you will ideally be CIPD qualified, the following skills and experience are essential: Proven experience operating as a People / HR Business Partner in a complex, fast-paced environment, with the credibility to influence and challenge senior leaders. Broad and deep generalist HR experience, enabling you to shape and deliver effective people solutions across the full employee lifecycle. Experience supporting organisational change and transformation, including restructures, M&A, TUPE or other significant change programmes. Strong commercial judgement, with the ability to balance people outcomes and business performance. Sound employee relations capability and employment law knowledge, with a pragmatic approach that focuses on prevention, early resolution and building confident managers. The confidence to coach, influence and challenge leaders constructively, helping them make better people decisions. A progressive, agile mindset and genuine interest in evolving people practice and emerging HR trends. Ability to operate effectively in ambiguity, taking ownership, setting direction and maintaining momentum in evolving situations. Strong analytical and digital capability, using people data and insight to inform decisions and drive improvement. Excellent communication and relationship-building skills, with the ability to move fluidly between listening, advising, coaching and influencing at all levels. A collaborative, team-oriented approach, with a willingness to share knowledge and work across boundaries to get the best outcome. Resilience, judgement and common sense - able to prioritise effectively, simplify where possible and focus energy on what will make the biggest difference. JBRP1_UKTJ

Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary Our engineering architecture community shapes the network foundations that keep the Home Office connected and secure. In Networks & Infrastructure (N&I) Network Engineering, you'll lead the definition and delivery of end to end network architectures across campus, Wide Area Network (WAN)/Software-Defined WAN, data centre, cloud connectivity and edge, ensuring solutions are robust, secure by design, and aligned to business outcomes. You'll work collaboratively with engineering squads, the CTO office, and suppliers to turn designs into operational solutions. In this role, you'll analyse technical and service issues, create actionable architectures and roadmaps, and drive simplification, reuse, and standards for better platform interoperability and rapid change. You'll clearly explain architectural choices to all stakeholders, ensure reliability and resilience, and provide governance and assurance for major projects, guiding solution engineers through design and transition. You'll coach teams, promote learning, and foster continuous improvement to protect user experience during high-priority incidents. We seek a pragmatic architect with network engineering expertise, strong analytical skills, and a holistic view. You're comfortable in dynamic, multi-supplier settings, balancing strategy and delivery, and motivated to enhance network safety and scalability. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills Consistent track record of ability to lead complex technical network architectures, championing innovation and best practices. Proven hands on experience in core network engineering concepts including switching, routing, firewalling, load balancing, wireless networks, segmentation, and network security. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects, engineers or technical professionals.

Location We're looking for someone ideally based in Bristol to support our South West region, working with teams in Bristol, Cardiff, Cheltenham, and Plymouth. You'll be travelling regularly between these offices, with occasional visits to other Ridge offices as needed. About the role Reporting to the People Partner Lead and working closely with the Head of People, People Director and wider People le click apply for full job details

Chief Executive c.£110k (plus car allowance) Cardiff/Hybrid (with travel across Wales & Shropshire) First Choice Housing Association is a specialist and innovative organisation providing homes for vulnerable adults. Established in 1988 and working across Wales we are committed to enabling many vulnerable people, including those with a learning and physical disability, complex needs, mental health, and veterans to live independently & lead a full and valued life within the community. We currently have over 1,070 tenants and employ 52 members of staff. We are seeking an inspirational Chief Executive to lead the Association, reporting directly to the Board and providing oversight of a highly capable Executive Team. In this pivotal role, you will set the strategic direction for First Choice, ensuring that the organisation continues to deliver high-quality, tenant-focused housing services while meeting all regulatory and compliance requirements. You will champion innovation and best practice across the business, embedding a culture of excellence, accountability, and inclusion at every level. As the public face of the Association, you will represent First Choice with credibility and authority, fostering strong and trusted relationships with tenants, partners, regulators, government, and other key stakeholders to ensure the organisation's voice and influence are widely recognised. We are looking for a dynamic, visionary leader with substantial senior management experience who can successfully drive organisational change, motivate and inspire teams, and deliver the Association's long-term strategic ambitions. The role requires a leader who combines strategic insight with operational expertise, including strong financial, risk, and business management skills, as well as a proven ability to influence, negotiate, and communicate effectively across diverse audiences. You will have a deep commitment to tenant-centred, values-driven leadership and a clear understanding of the role that housing plays in improving people's lives and strengthening communities. This is a unique opportunity to take the helm of a stable, purpose-driven organisation at an exciting moment of growth and development. You will have the chance to shape the future of the Association, champion innovation and continuous improvement, and make a tangible difference in the lives of the people we serve. If you are a collaborative, forward-thinking, and resilient leader who is passionate about housing and social impact, we would welcome your application. Download a job pack at Contact Alice Morris at Campbell Tickell to arrange a conversation: Closes: Friday 13th March 9am

Project Manager - Marine Civils / Construction (CF45372) Bennett & Game Recruitment are working in partnership with a specialist marine civil engineering and construction contractor who, due to continued growth and a strong order book, are looking to appoint an experienced Marine Civils / Construction Project Manager . This role will support both tendering and project delivery across a range of marine and coastal civil engineering projects. It suits a Project Manager or Marine Civil Engineer with experience working in challenging marine environments. Key Responsibilities Support tender preparation, pricing and risk reviews Attend site visits and client meetings Prepare pre-construction and CDM 2015 documentation Develop and manage project programmes (MS Project desirable) Manage projects on site in a client-facing role Oversee quality, inspections and site records Manage costs, valuations and forecast outturns Administer Early Warnings and Compensation Events Deliver projects under NEC3 / NEC4 contracts (desirable) Lead on health & safety compliance and site audits Candidate Requirements Experience delivering marine or coastal civil engineering projects Strong commercial and contractual awareness NEC contract experience advantageous Willing to travel to site and work away as required Full UK driving licence Comfortable with drug & alcohol testing Package Head office near Cardiff with hybrid working available Competitive salary, negotiable depending on experience Private healthcare and stakeholder pension Full-time role (40 hours per week) Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Partner - Residential Property (Multi-Office Leadership Role) Location: Central South Wales & Surrounding Areas Type: Full-Time Senior Appointment Salary: Competitive + Bonus + Excellent Benefits TSR Legal are pleased to working with a well-established, multi-office law firm is seeking an experienced Residential Property Partner to lead its central regional conveyancing team. This is a senior leadership opportunity combining a reduced caseload with strategic, operational, and people management responsibility across several offices. The successful candidate will oversee team performance, compliance, and service standards while acting as the senior technical lead on complex matters. You will play a key role in driving consistency, improving processes, supporting post-completion functions, and contributing to regional business development and growth strategy. The role works closely with the Head of Department and senior management. We are keen to speak with qualified Solicitors or Licensed Conveyancers with 8+ years' residential property experience and a proven track record in team leadership. You should be commercially aware, confident managing performance and compliance, and comfortable mentoring and developing fee earners. Experience handling complex transactions and building referrer relationships is essential. Benefits include: competitive salary, performance bonus, generous holiday, pension, private healthcare, death in service, and strong long-term career prospects within a supportive leadership team. Applications and enquiries are welcomed from senior conveyancing professionals ready to step into a high-impact leadership role. To apply or find out more, please get in touch with Hannah Williams at TSR Legal for a confidential discussion or submit your CV directly below.

Partner / Regional Lead - Residential Property Partner Level Strategic Leadership Significant Growth Opportunity Yolk Legal Recruitment is partnering with a highly successful and expanding South Wales law firm to appoint a Partner-level Residential Property Solicitor to act as the Number 2 to the Head of Residential Property. This is a key strategic appointment. This firm has grown significantly in recent years, expanding its geographic reach while maintaining strong profitability and culture. Investment in systems, marketing and people has positioned them as one of the region's most ambitious yet stable operators. They combine commercial thinking with a modern working approach and are committed to empowering senior lawyers who want to lead. The firm has experienced consistent and impressive growth across its network of offices and is now seeking a senior leader to help shape and drive its residential property offering across South Wales. The role can be based in any of the South Wales offices. What You Will Be Doing: This position is ideal for a senior conveyancer or existing team manager ready to step into a broader leadership role. Working closely with the Head of Department, the successful candidate will: Oversee and support residential property teams across multiple offices Drive consistency, performance and service excellence Mentor and develop team leaders and fee earners Contribute strategically to the department's continued expansion Play a visible role in the firm's growth plans This is not a title-only Partner role, it carries genuine influence and progression potential. What We're Looking For: A senior Residential Property Solicitor / Conveyancer Experience managing or supervising teams Commercially aware and strategically minded Someone ready to step into a broader, more influential role What's On Offer: Partner-level position Competitive salary and benefits package Private healthcare Flexible and hybrid working Clear route to further strategic leadership This is an outstanding opportunity for someone currently managing a team who wants to elevate their career into a central leadership position with real regional impact. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on or alternatively send your CV. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Contract type: Full Time (37.5 hours) - Fixed Term (28/02/2027) Location: Cardiff, Cardiff International Study Centre Salary: £30,000 per annum The post holder will be operationally managed by the Senior Data & Operations Coordinator. The post holder will work in a matrix structure and need to build strong working relationships within the Student Experience Team, central Study Group teams and the university partner to ensure the smooth running of the Centre. The post holder will report to the Deputy Director Student Experience and will line manage Data & Operations Coordinators and an Exams Officer for their specialist area in addition to carrying out administrative tasks. The post holder will work in a matrix structure and need to build strong working relationships within the Student Experience Team, Central Study Group teams and the university partner to ensure the smooth running of the Centre. ABOUT THE ROLE Ownership of the Centre's definitive datasets and student results, ensuring accuracy and currency. Produce data driven reports for the Centre Director/other members of the team as requested. Development and maintenance of the Centre's annual 'Calendar of Governance/Business'. Act as secretary to relevant boards, meeting and committees, ensuring these are minuted. Ensure Study Group policies and standard operating procedures are implemented. Support management teams in preparation for quality assurance and enhancement activities. Coordinate and motivate the Data and Operations team to contribute to ensuring the best possible student outcomes and student experience. Liaise with other Senior Coordinators to ensure front desk/reception areas are covered during working hours and allocate workload in busy periods or during absence of the Student Experience Team. In liaison with central teams contribute to the continuous improvements of processes and communication to enhance the student experience. Complete risk assessments for the ISC including annual fire risk assessments, any maternity risk assessments. Complete monthly health and safety checks, attend health and safety meetings, complete inductions for staff, ensure compliance with ISO 45001 Fire safety - ensure rooms are in line with fire safety regulations, fire exit signs on doors, ensure fire marshals are on site, run fire drills twice per year. First aid - ensure first aider are on site, report any first aid incidents, order and maintain the first aid boxes and defibrillator. Assessments & Academic Administration Work with centre management to oversee implementation of standards and regulations. Organise the release of assessment screens termly. Organise and assist with invigilation of assessments. Organise the verification process of assessments, security, collation, distribution, collection and archiving of assessments, examination scripts and documentation. Compliance Act as Visa lead for the Centre and have a full understanding of visa compliance procedures and processes, contributing to compliance in the Centre. Attend monthly visa lead meetings organised by the central team. Organise student registration at all intake points, including late arrivals to ensure student records are General Be a key point of contact for all students and deal professionally and promptly with student enquiries and requests for support, fostering positive relationships with the student body. Assist in organising and delivering student events such as induction, transition and enrichment activities. Be responsible for ordering for the ISC (e.g. classroom and office resources). Assist in reviewing policies and updating local procedures, as required. Undertake any part of the administrative tasks and cover for members of the Student Experience team as required. Foster productive relationships with internal and external stakeholders. Any other duties as required by the Deputy Director Student Experience or Centre Director. ABOUT YOU Bachelor's degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training (desirable) Line management of staff Supporting students in an educational context Working to develop, build and maintain the Student Experience Working in a regulated environment ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.

Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes. Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates. Deliver tailored services through listening and understanding 'What Matters' to our residents. To be responsible for the effective collection of rent and other income; including the management of resident's rent account and payment plans ensuring that rental income is maximised through effective and efficient management of both the lettings and rental income systems. Start tenancies cleanly, ensuring appropriate, hands-on, pre-tenancy work is undertaken to ensure the resident has the best opportunity to sustain their tenancy well, through income maximisation and accessing appropriate support. Deliver an effective and efficient ASB/ tenancy management service aligned to the Purpose, What Matters and working principles, including recording appropriate and accurate information on the ASB management system. To engage residents in Community Conversations and support the delivery of identified actions to address community priorities. Take appropriate legal action where breaches of tenancy occur including representing WWH at court where necessary. To take professional responsibility for identifying safeguarding or issues of concern and actioning these appropriately. Convening meetings of concern with professionals and statutory agencies to escalate identified issues concerning residents e.g. wellbeing, mental health, substance or alcohol misuse. Attend multi-agency partnership meetings as required e.g. MAPPA, MARAC, child protection meetings, child protection proceedings. Ensure effective joint working with partner agencies and build links with voluntary and neighbourhood groups to promote social inclusion and community cohesion. Job Requirements: Experience in a Housing Association or similar housing focused environment. Knowledge and experience of providing a high quality and effective customer focused housing service, including rental collection, management of empty properties, estate and tenancy management and anti-social behaviour. Proven experience of accessing appropriate support and multi-agency working. Demonstratable skill in managing challenging situations, identifying and effectively managing risk. Proven ability to actively listen and accurately identify key information from people's requests to ensure their needs are understood and addressed effectively. Current working knowledge of relevant legislation specific to the role, including Renting Homes Wales Act 2016, Anti-Social Behaviour, Protection of Vulnerable Adults and Welfare Reform. Skills and experience to undertake the role and accountabilities as set out above and behaviours which demonstrate the WWHG values. Ability and willingness to learn and adapt to relevant technology platforms, including Microsoft 365 (e.g. Outlook, Teams, SharePoint, Excel, Word, Power BI), to support effective communication, collaboration, and task management. This role requires a DBS check due to the nature of the role Holds a current full car driving licence If you have any questions in relation to this role, please call Emma Keir on on To apply, please submit your CV outlining your relevant experience and qualifications We are also running a referral scheme where you could receive £150 in vouchers for anyone you recommend!

Role: Chef de Partie Location: Cardiff, Wales Employer: A unique, prestigious, fine dining concept Salary: Starting at 31,000 Platinum Recruitment is working in partnership with a well-recognised restaurant that is looking to push for more prestigious awards. They are now looking to recruit an experienced, passionate and personable Chef de Partie to join their team in Cardiff, Wales. The Package Salary starting at 31,000 Strong mentor-ship and career progression opportunities Work-Life Balance with a shorter working week A chance to develop your creativity in small like minded team Why Choose Our Client? A well-recognised restaurant providing high-end dining experience through a menu that changes daily using the most in season ingredients. The business is ambitious, quality-driven, and focused on competing at the highest level within the local and wider dining scene. What's Involved? Supporting the senior team in the smooth running of a unique fine dining restaurant Maintaining high standards of health & safety, food safety awareness, and service compliance Assisting with staff training, development, and rota management Being responsible for a section in a high-end kitchen using fresh seasonal ingredients What We're Looking For Previous experience in a high-end fine dining environment A personable, and confident chef who is knowledgeable on complex dishes Passion for hospitality, food, and delivering memorable guest experiences A positive, professional, and proactive approach to tasks Sound Like the Role for You? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Chef de Partie role in Cardiff, Wales. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation . Consultant: George Turl Job Number: (phone number removed)/INDELITE Job Role: Chef de Partie Location: Cardiff, Wales Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376