About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: The Partner team at Vercel is charged with accelerating our growth with partners. As a Partner Lead, GSI , you will play a pivotal role in helping to establish, grow, and manage strategic alliances with Global Systems Integrators (GSIs). The ideal candidate will have a deep relationship and a proven track record of building and scaling GSI partnerships, with strong understanding and experience in web development ecosystems. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Strategic Alliance Development: Build and expand strategic relationships with top-tier GSIs, such as Accenture,Capgemini and Slalom to drive joint business growth. Accelerate with cloud partners to achieve joint business outcomes. Go-to-Market Execution: Co-develop and execute go-to-market plans with GSI partners including joint solution offerings, industry-specific use cases, and field engagement strategies. Partner Enablement: Design and deliver enablement programs, in collaboration with the Education team, to educate GSI partners on our digital web development platform, Ecommerce capabilities, and value propositions. Revenue Growth & Pipeline Development: Drive pipeline generation through GSI channels by aligning with sales teams and executing joint account strategies. Executive Engagement: Cultivate strong executive relationships with key stakeholders within GSI organizations to influence partner priorities and investments. Cross-Functional Collaboration: Work closely with product, marketing, sales, and customer success teams to align partner initiatives with company objectives and customer needs. Performance Measurement: Define KPIs and regularly report on partnership health, influenced revenue, deal registrations, and other critical metrics. Industry Expertise: Stay current on Ecommerce and retail industry trends, partner solutions, and customer demands to inform partner strategies and innovation. About You: 8+ years of experience in strategic alliances, partner management, or business development within the software/SaaS industry. Existing relationships with key GSI organizations, including Accenture, Capgemini, Slalom and cloud providers (AWS as a key focus) Have strong business-level knowledge of the SaaS, headless, MACH architecture landscape Experienced in building GSIs partner channel from the ground up A track record of creating and executing successful partner/alliance strategies and plans, including expanding practices within a SI/GSI and exceeding both referral and bookings targets Strong understanding of Ecommerce platforms, digital transformation, and web development technologies. Ability to manage multiple stakeholders and projects in a fast-paced, collaborative environment. A collaborative team spirit, actively contributing to collective success Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $179,000-$269,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Sep 20, 2025
Full time
About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: The Partner team at Vercel is charged with accelerating our growth with partners. As a Partner Lead, GSI , you will play a pivotal role in helping to establish, grow, and manage strategic alliances with Global Systems Integrators (GSIs). The ideal candidate will have a deep relationship and a proven track record of building and scaling GSI partnerships, with strong understanding and experience in web development ecosystems. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Strategic Alliance Development: Build and expand strategic relationships with top-tier GSIs, such as Accenture,Capgemini and Slalom to drive joint business growth. Accelerate with cloud partners to achieve joint business outcomes. Go-to-Market Execution: Co-develop and execute go-to-market plans with GSI partners including joint solution offerings, industry-specific use cases, and field engagement strategies. Partner Enablement: Design and deliver enablement programs, in collaboration with the Education team, to educate GSI partners on our digital web development platform, Ecommerce capabilities, and value propositions. Revenue Growth & Pipeline Development: Drive pipeline generation through GSI channels by aligning with sales teams and executing joint account strategies. Executive Engagement: Cultivate strong executive relationships with key stakeholders within GSI organizations to influence partner priorities and investments. Cross-Functional Collaboration: Work closely with product, marketing, sales, and customer success teams to align partner initiatives with company objectives and customer needs. Performance Measurement: Define KPIs and regularly report on partnership health, influenced revenue, deal registrations, and other critical metrics. Industry Expertise: Stay current on Ecommerce and retail industry trends, partner solutions, and customer demands to inform partner strategies and innovation. About You: 8+ years of experience in strategic alliances, partner management, or business development within the software/SaaS industry. Existing relationships with key GSI organizations, including Accenture, Capgemini, Slalom and cloud providers (AWS as a key focus) Have strong business-level knowledge of the SaaS, headless, MACH architecture landscape Experienced in building GSIs partner channel from the ground up A track record of creating and executing successful partner/alliance strategies and plans, including expanding practices within a SI/GSI and exceeding both referral and bookings targets Strong understanding of Ecommerce platforms, digital transformation, and web development technologies. Ability to manage multiple stakeholders and projects in a fast-paced, collaborative environment. A collaborative team spirit, actively contributing to collective success Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $179,000-$269,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Site Manager page is loaded Site Managerlocations: Ramsgate - Laundry Road: Broadstairstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £45,900.00 Site Manager Thanet Full Time, Permanent Salary up to £45,900 per annum , plus, company van or car allowance 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role: As a Site Manager you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards Manage the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI's targets are achieved and maintained Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within properties, tower blocks and working at heights Manage and monitor work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget Management of employees and sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company's commitment to best practice with legislation, codes of & good working practices relevant to all work activities Provide quotations for work, manage costs during work, ensure final accounts are completed accurately and to budget and information input is timely and accurate in support of this Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Liaising with Design Teams, Client Representatives and Consultants Provide good management of employees' performance, ensuring HR Policies & Procedures are followed Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Undertake any other duties as required by the company, provide back up to other site managers to cover any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria: SMSTS qualification Knowledge of PAS 2035 domestic retrofit EWI/CWI Experience Asbestos Awareness First aid at work Social housing refurbishment experience UK Full Driving License Working at heights to includer scaffold inspection experience Knowledge of housing improvements measured term contracts and Schedule of Rates Managing, monitoring, recording, and reporting of Health & Safety and compliance Experience of managing sub-contractors Health & Safety knowledge, including COSHH Strong customer focus Problem solving & results orientated Ability to negotiate and influence IT literate with confident oral and written communication skills Thorough knowledge of CDM requirements Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company van or car allowanceApply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)0:00 / 2:45
Sep 20, 2025
Full time
Site Manager page is loaded Site Managerlocations: Ramsgate - Laundry Road: Broadstairstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £45,900.00 Site Manager Thanet Full Time, Permanent Salary up to £45,900 per annum , plus, company van or car allowance 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role: As a Site Manager you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards Manage the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI's targets are achieved and maintained Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within properties, tower blocks and working at heights Manage and monitor work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget Management of employees and sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company's commitment to best practice with legislation, codes of & good working practices relevant to all work activities Provide quotations for work, manage costs during work, ensure final accounts are completed accurately and to budget and information input is timely and accurate in support of this Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Liaising with Design Teams, Client Representatives and Consultants Provide good management of employees' performance, ensuring HR Policies & Procedures are followed Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Undertake any other duties as required by the company, provide back up to other site managers to cover any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria: SMSTS qualification Knowledge of PAS 2035 domestic retrofit EWI/CWI Experience Asbestos Awareness First aid at work Social housing refurbishment experience UK Full Driving License Working at heights to includer scaffold inspection experience Knowledge of housing improvements measured term contracts and Schedule of Rates Managing, monitoring, recording, and reporting of Health & Safety and compliance Experience of managing sub-contractors Health & Safety knowledge, including COSHH Strong customer focus Problem solving & results orientated Ability to negotiate and influence IT literate with confident oral and written communication skills Thorough knowledge of CDM requirements Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company van or car allowanceApply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)0:00 / 2:45
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What Youinishlowe Give You The role will have a distinct emphasis on successfully managing a Portfolio of accounts with incumbency and new opportunities. To ensure a balanced focus on these areas, specific goals and attractive rewards are attached to the attainment of targets. From a career perspective, this opportunity represents the right company, the right solution, right time, right place, right team. What's needed is the right person. Results and Growth Orders and Revenue goal attainment. Achieve specific Key Sales Objectives within the assigned existing Account. Continuously build a pipeline of opportunities for services and technology. Strategic Prospecting and Account Planning Research the prospective organizations to be able to develop the value proposition for Teradata solutions. Utilize a structured approach for identifying and measuring the quality of potential new business. Map out the key players in the account and determine sales strategy. Understanding of political relationships and their impact on buying behaviors within the prospect account in order to determine appropriate sales approach for each level within the organization. Develop a competitive sales strategy that anticipates competitor actions and places Teradata as the best in the market to meet customer objectives. Effectively advise and influence prospects through consultative selling techniques and relevant marketing campaigns. Capture information in a constantly maintained Account Plan in accordance with the established Account Plan standard. Who Youinish Work With You'll be part of a team focused on strategic prospecting and account planning. The role reports to Vice President of Sales for UK&I and Nordics. What Makes You a Qualified Candidate 10 years + Solutions Sales or closely relevant other experience. Experience in selling complex technology solutions advantageous, i.e. ERP solutions and bundled hardware, software, professional services and technical services. Knowledge across Business Intelligence, Data warehousing and CRM is preferred. Demonstrated success in building, elevating and nurturing relationships within key prospects resulting in new customer business. Understanding of and success in a sales environment that requires creation of capital expenditure plans and budgets. Demonstrated success in value-linking and demand creation. High level strategic planning skills. Proven customer relationship skills, with experience in interfacing with customers, at Executive/Director level, on a regular basis. Proven ability in solutions sales environment. Ability to lead complex tenders and proposals. Proven ability to deliver against target. What You Will Bring Customer focused. Innovative and resourceful. High degree of energy and initiative. Result Oriented. Self-motivated and competitively driven. Resilient and focused. Ability to transform strategy into results. Ability to work in a rapidly changing, ambiguous and often pressure-filled environment. Ability to influence, coach and motivate others and promote teamwork within Teradata. Excellent presentation, communication, and interpersonal skills. High level of personal integrity. High degree of empathy and emotional intelligence.
Sep 20, 2025
Full time
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What Youinishlowe Give You The role will have a distinct emphasis on successfully managing a Portfolio of accounts with incumbency and new opportunities. To ensure a balanced focus on these areas, specific goals and attractive rewards are attached to the attainment of targets. From a career perspective, this opportunity represents the right company, the right solution, right time, right place, right team. What's needed is the right person. Results and Growth Orders and Revenue goal attainment. Achieve specific Key Sales Objectives within the assigned existing Account. Continuously build a pipeline of opportunities for services and technology. Strategic Prospecting and Account Planning Research the prospective organizations to be able to develop the value proposition for Teradata solutions. Utilize a structured approach for identifying and measuring the quality of potential new business. Map out the key players in the account and determine sales strategy. Understanding of political relationships and their impact on buying behaviors within the prospect account in order to determine appropriate sales approach for each level within the organization. Develop a competitive sales strategy that anticipates competitor actions and places Teradata as the best in the market to meet customer objectives. Effectively advise and influence prospects through consultative selling techniques and relevant marketing campaigns. Capture information in a constantly maintained Account Plan in accordance with the established Account Plan standard. Who Youinish Work With You'll be part of a team focused on strategic prospecting and account planning. The role reports to Vice President of Sales for UK&I and Nordics. What Makes You a Qualified Candidate 10 years + Solutions Sales or closely relevant other experience. Experience in selling complex technology solutions advantageous, i.e. ERP solutions and bundled hardware, software, professional services and technical services. Knowledge across Business Intelligence, Data warehousing and CRM is preferred. Demonstrated success in building, elevating and nurturing relationships within key prospects resulting in new customer business. Understanding of and success in a sales environment that requires creation of capital expenditure plans and budgets. Demonstrated success in value-linking and demand creation. High level strategic planning skills. Proven customer relationship skills, with experience in interfacing with customers, at Executive/Director level, on a regular basis. Proven ability in solutions sales environment. Ability to lead complex tenders and proposals. Proven ability to deliver against target. What You Will Bring Customer focused. Innovative and resourceful. High degree of energy and initiative. Result Oriented. Self-motivated and competitively driven. Resilient and focused. Ability to transform strategy into results. Ability to work in a rapidly changing, ambiguous and often pressure-filled environment. Ability to influence, coach and motivate others and promote teamwork within Teradata. Excellent presentation, communication, and interpersonal skills. High level of personal integrity. High degree of empathy and emotional intelligence.
Freight forwarding is a $200B+ industry you might not know about, but it's the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders-like DHL, FedEx, and UPS-act as "travel agents" for goods, managing the complex operations that keep supply chains running. Surprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). Overview We are seeking a highly motivated and experienced Senior Enterprise Account Executive to join our dynamic sales team. As an Enterprise Account Executive at Raft, you will be responsible for driving sales revenue through new business. You will serve as the primary sales point of contact for prospects, understanding their business needs, and presenting solutions that meet their objectives. Your ability to build strong relationships, effectively communicate the value of our SaaS products, and close deals will be instrumental in the success of our organisation. Responsibilities Conduct in-depth needs assessments to understand our existing clients' pain points, goals, and challenges, and identify opportunities. Prepare and deliver persuasive sales presentations, proposals, and contracts, demonstrating the value and benefits of our SaaS offerings. Lead negotiations, handle objections, and close deals to achieve or exceed new business, upsell, cross-sell and renewal targets. Effectively build pipeline and accurately forecast to meet or exceed sales targets. In collaboration with sales leadership, negotiate pricing, terms, and contractual agreements with clients, ensuring a win-win outcome for both parties. Present and demonstrate additional features, upgrades, or new products that align with clients' business objectives, and effectively communicate the value proposition of our expanded solutions, highlighting the benefits and ROI for clients. Serve as a trusted advisor, providing expert guidance and support to clients throughout their journey with our SaaS products. Sales Strategy and Planning Develop and execute account plans to drive revenue growth. Identify key market segments, verticals, and customer profiles to prioritize sales efforts. Stay updated on product knowledge and industry trends to effectively position our solutions and address client inquiries. Provide feedback and insights to the sales management team to drive continuous improvement and inform product roadmap decisions. Sales Pipeline Management: Utilize CRM software to track and manage sales opportunities, pipeline, and customer interactions. Maintain accurate and up-to-date records of all sales activities, including prospecting, meetings, proposals, and contracts. Provide timely and accurate sales forecasts and contribute to the development of sales strategies and tactics. Collaboration Collaborate with cross-functional teams, including customer success, support, product development, and marketing, to ensure clients' success, promote product enhancements, and to ensure seamless delivery of products and services to clients. Requirements Bachelor's degree in business administration, marketing, or related field. A Master's degree is preferred. Strong experience in an Enterprise sales role in a SaaS company serving the logistics industry. Proven track record of achieving sales targets and revenue growth. Strong consultative selling skills and the ability to articulate complex concepts in a clear and compelling manner. Excellent communication and interpersonal skills to build and maintain long-term relationships with customers, partners, and stakeholders. Excellent negotiation and presentation skills. Ability to analyse data, make informed decisions, and solve problems. Results-driven mindset with a passion for exceeding targets and driving revenue growth. Familiarity with CRM software and sales tools. Knowledge of market trends, customer needs, the competitive landscape and SaaS business models. Ability to work independently as well as collaboratively in a team environment. Willingness to travel as required. Apply because you want to Have the opportunity to work in the international logistics industry that drives the global economy Work with stakeholders on a global level across different industries and collaborate with best in class companies who are on the front line of innovation Join a forward-thinking, product-centric organisation that integrates artificial intelligence into a holistic logistics workflow solution Work in a tech, fast-paced and challenging environment that provides numerous opportunities for professional and personal growth Work in a multicultural environment
Sep 20, 2025
Full time
Freight forwarding is a $200B+ industry you might not know about, but it's the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders-like DHL, FedEx, and UPS-act as "travel agents" for goods, managing the complex operations that keep supply chains running. Surprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). Overview We are seeking a highly motivated and experienced Senior Enterprise Account Executive to join our dynamic sales team. As an Enterprise Account Executive at Raft, you will be responsible for driving sales revenue through new business. You will serve as the primary sales point of contact for prospects, understanding their business needs, and presenting solutions that meet their objectives. Your ability to build strong relationships, effectively communicate the value of our SaaS products, and close deals will be instrumental in the success of our organisation. Responsibilities Conduct in-depth needs assessments to understand our existing clients' pain points, goals, and challenges, and identify opportunities. Prepare and deliver persuasive sales presentations, proposals, and contracts, demonstrating the value and benefits of our SaaS offerings. Lead negotiations, handle objections, and close deals to achieve or exceed new business, upsell, cross-sell and renewal targets. Effectively build pipeline and accurately forecast to meet or exceed sales targets. In collaboration with sales leadership, negotiate pricing, terms, and contractual agreements with clients, ensuring a win-win outcome for both parties. Present and demonstrate additional features, upgrades, or new products that align with clients' business objectives, and effectively communicate the value proposition of our expanded solutions, highlighting the benefits and ROI for clients. Serve as a trusted advisor, providing expert guidance and support to clients throughout their journey with our SaaS products. Sales Strategy and Planning Develop and execute account plans to drive revenue growth. Identify key market segments, verticals, and customer profiles to prioritize sales efforts. Stay updated on product knowledge and industry trends to effectively position our solutions and address client inquiries. Provide feedback and insights to the sales management team to drive continuous improvement and inform product roadmap decisions. Sales Pipeline Management: Utilize CRM software to track and manage sales opportunities, pipeline, and customer interactions. Maintain accurate and up-to-date records of all sales activities, including prospecting, meetings, proposals, and contracts. Provide timely and accurate sales forecasts and contribute to the development of sales strategies and tactics. Collaboration Collaborate with cross-functional teams, including customer success, support, product development, and marketing, to ensure clients' success, promote product enhancements, and to ensure seamless delivery of products and services to clients. Requirements Bachelor's degree in business administration, marketing, or related field. A Master's degree is preferred. Strong experience in an Enterprise sales role in a SaaS company serving the logistics industry. Proven track record of achieving sales targets and revenue growth. Strong consultative selling skills and the ability to articulate complex concepts in a clear and compelling manner. Excellent communication and interpersonal skills to build and maintain long-term relationships with customers, partners, and stakeholders. Excellent negotiation and presentation skills. Ability to analyse data, make informed decisions, and solve problems. Results-driven mindset with a passion for exceeding targets and driving revenue growth. Familiarity with CRM software and sales tools. Knowledge of market trends, customer needs, the competitive landscape and SaaS business models. Ability to work independently as well as collaboratively in a team environment. Willingness to travel as required. Apply because you want to Have the opportunity to work in the international logistics industry that drives the global economy Work with stakeholders on a global level across different industries and collaborate with best in class companies who are on the front line of innovation Join a forward-thinking, product-centric organisation that integrates artificial intelligence into a holistic logistics workflow solution Work in a tech, fast-paced and challenging environment that provides numerous opportunities for professional and personal growth Work in a multicultural environment
Citi Banking is looking for Summer Analysts to join our 10-week program starting on June 2026 in the Commercial Banking team in London. Upon successfully completing the Summer Internship program, Summer analysts will be offered a Full-Time Analyst role for Summer 2027. Commercial Bankers are relationship-focused professionals who understand the wide range of complex financial solutions required by our clients around the world. The Summer Analyst will work directly with Relationship Managers and Analysts on a portfolio of clients and interface with various Citi teams across the firm and around the world including credit underwriting, cash management, loans, FX, derivatives, capital markets and investment banking. The Summer Analyst is a critical team member supporting Relationship Managers with managing the existing portfolio and generating new business. Why Commercial Banking is a great career path: We're committed to teaching you the ropes. The 10 week Summer Analyst Program starts in June with an induction, after which you will be placed with the Commercial Banking team to work with for the duration of the Program. Offering support in Credit Approvals (for new-to-bank and existing clients), utilizing official/internal databases. Analyzing financial data using financial models including company valuations, discounted cash flow analysis, financing, comparative, and pro-forma analyses Collecting and analyzing company information to assist transactions, including conducting industry research, revising, and organizing financial data Working with Relationship Managers to determine credit and cash management products to be offered to clients. Working with product, risk management and other partners. Creating pitch books, prospect memos and external/internal client related decks Managing existing base of key client relationships for transaction level support for Senior Relationship Managers. Solving client instructions/deficiencies and coordinate trainings (e.g., CitiDirect, FX Pulse) via engagement of all Citi partners Working on customer due diligence / KYC for new-to-bank clients as well as existing client base. Handling documentation related to client on-boarding within the Commercial Bank. Initiating CRM workflow for account opening and other TTS products for assigned customers Coordinating tasks with internal and external working teams. Supporting Relationship Managers with ad-hoc inquiries and other reports. Preparing required internal documentation e.g. control and compliance regulations We want to hear from you if: You are due to be graduating in 2027 On course to achieve a 2:1 (or equivalent) at undergraduate level in any degree You have an interest in business You are fluent in a 2nd language (this is desirable but not essential) Who we think will be a good fit: We're looking for motivated individuals, who are eager to start their careers at a global organization, tend to think globally, and have an innovative outlook on business. We know that anyone, not just those with business degrees can have a knack for business, so we're open to all disciplines and candidates with diverse work experience. We'll also be looking for the following: Ability to work both independently, as well as on a team Organizational skills, a high degree of self-motivation, initiative, and leadership potential Ability to prepare deliverables for meetings with high profile clients and executives while exhibiting professionalism, maturity, integrity, and insight throughout interactions with the clients Strong communication, interpersonal, customer service and relationship-building skills Innovative and creative problem-solving ability Intellectual curiosity Cooperation and focus in achieving group and client objectives Unquestioned commitment to integrity ethical decision-making We receive high volume of applications and therefore encourage you to apply as soon as possible. Applications will close Friday 31st October 2025. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Sep 20, 2025
Full time
Citi Banking is looking for Summer Analysts to join our 10-week program starting on June 2026 in the Commercial Banking team in London. Upon successfully completing the Summer Internship program, Summer analysts will be offered a Full-Time Analyst role for Summer 2027. Commercial Bankers are relationship-focused professionals who understand the wide range of complex financial solutions required by our clients around the world. The Summer Analyst will work directly with Relationship Managers and Analysts on a portfolio of clients and interface with various Citi teams across the firm and around the world including credit underwriting, cash management, loans, FX, derivatives, capital markets and investment banking. The Summer Analyst is a critical team member supporting Relationship Managers with managing the existing portfolio and generating new business. Why Commercial Banking is a great career path: We're committed to teaching you the ropes. The 10 week Summer Analyst Program starts in June with an induction, after which you will be placed with the Commercial Banking team to work with for the duration of the Program. Offering support in Credit Approvals (for new-to-bank and existing clients), utilizing official/internal databases. Analyzing financial data using financial models including company valuations, discounted cash flow analysis, financing, comparative, and pro-forma analyses Collecting and analyzing company information to assist transactions, including conducting industry research, revising, and organizing financial data Working with Relationship Managers to determine credit and cash management products to be offered to clients. Working with product, risk management and other partners. Creating pitch books, prospect memos and external/internal client related decks Managing existing base of key client relationships for transaction level support for Senior Relationship Managers. Solving client instructions/deficiencies and coordinate trainings (e.g., CitiDirect, FX Pulse) via engagement of all Citi partners Working on customer due diligence / KYC for new-to-bank clients as well as existing client base. Handling documentation related to client on-boarding within the Commercial Bank. Initiating CRM workflow for account opening and other TTS products for assigned customers Coordinating tasks with internal and external working teams. Supporting Relationship Managers with ad-hoc inquiries and other reports. Preparing required internal documentation e.g. control and compliance regulations We want to hear from you if: You are due to be graduating in 2027 On course to achieve a 2:1 (or equivalent) at undergraduate level in any degree You have an interest in business You are fluent in a 2nd language (this is desirable but not essential) Who we think will be a good fit: We're looking for motivated individuals, who are eager to start their careers at a global organization, tend to think globally, and have an innovative outlook on business. We know that anyone, not just those with business degrees can have a knack for business, so we're open to all disciplines and candidates with diverse work experience. We'll also be looking for the following: Ability to work both independently, as well as on a team Organizational skills, a high degree of self-motivation, initiative, and leadership potential Ability to prepare deliverables for meetings with high profile clients and executives while exhibiting professionalism, maturity, integrity, and insight throughout interactions with the clients Strong communication, interpersonal, customer service and relationship-building skills Innovative and creative problem-solving ability Intellectual curiosity Cooperation and focus in achieving group and client objectives Unquestioned commitment to integrity ethical decision-making We receive high volume of applications and therefore encourage you to apply as soon as possible. Applications will close Friday 31st October 2025. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. The Role We are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join our global team. In this role, you will act as a strategic technical advisor to a set of key enterprise customers and partners, ensuring their success with Megaport's services. This is a post-sales overlay role, focused on customer support and enablement, technical relationship management, and long-term value delivery. As part of the Premium Support business function, you'll manage and support customers who have adopted our premium tier service offering. You'll be the primary point of contact for these customers, providing a high-touch experience that includes: Delivering enhanced support during incident response, assisting with prioritisation and escalations with internal teams and coordination with third-party/cloud providers. Proactive engagement offering technical consulting and advisory services, conducting regular network performance reviews, and guiding customers on current and future use of Megaport's services. This role also has a significant focus on enabling System Integrators (SIs) and Value-Added Resellers (VARs). You'll collaborate closely with network and cybersecurity integrators and ecosystem vendors to drive adoption of Megaport's platform and services through third-party channels. What You'll Be Doing Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering. Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution. Deliver regular technical health checks, roadmap sessions, and executive business reviews. Act as a liaison between the customer and internal Megaport teams (product, support, sales, and engineering). Monitor account health and usage to identify growth and retention opportunities. Contribute to the evolution of the Premium Support offering and TAM delivery model globally. Identify and engage with high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned MSPs within your region. Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively. Serve as a trusted advisor in guiding network design, integration strategies, and multicloud architecture best practices. Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport's value proposition. Collaborate with SIs and VARs to support co-selling opportunities. Keep partners up to date with the latest Megaport service offerings and solution capabilities. Establish and track key performance indicators (KPIs) to measure the success of the partner engagement initiatives. What We're Looking For 5+ years in a customer-facing technical role (TAM, Solutions Architect, Pre/Post Sales Engineer, or similar). Deep understanding of enterprise networking, cloud connectivity, SD-WAN, and related infrastructure services. Previous experience working in or supporting System Integrators, VARs, vendors, and indirect partner ecosystems is highly desired. Strong presentation skills and delivery of product demonstrations. Comfortable leading conversations from executive briefings to technical deep dives across engineering, sales, and operations teams. Experience in designing or deploying cloud/virtualisation networking solutions in enterprise customer environments is required. Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies. Excellent project coordination, prioritisation, and stakeholder management skills. Familiarity with Lv1-3 support desk processes and managed service environments. Hands-on experience with IaC practices, Terraform, and API integrations is a plus. Self-starter with a collaborative mindset and ability to thrive in a fast-paced, global environment. What We Offer Flexible working environment - a remote-first culture with coworking options available. Generous leave plans - including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program. Health and wellness support - through a wellness allowance and employee wellbeing initiatives. Comprehensive learning support - generous study and training allowance plus 5 days of paid study leave Creative, modern workspaces - designed to inspire when you're not working remotely Motivated, inclusive team - work alongside industry experts and fresh talent Recognition programs - celebrate achievements with our Legend and Kudos awards If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under . All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Sep 20, 2025
Full time
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. The Role We are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join our global team. In this role, you will act as a strategic technical advisor to a set of key enterprise customers and partners, ensuring their success with Megaport's services. This is a post-sales overlay role, focused on customer support and enablement, technical relationship management, and long-term value delivery. As part of the Premium Support business function, you'll manage and support customers who have adopted our premium tier service offering. You'll be the primary point of contact for these customers, providing a high-touch experience that includes: Delivering enhanced support during incident response, assisting with prioritisation and escalations with internal teams and coordination with third-party/cloud providers. Proactive engagement offering technical consulting and advisory services, conducting regular network performance reviews, and guiding customers on current and future use of Megaport's services. This role also has a significant focus on enabling System Integrators (SIs) and Value-Added Resellers (VARs). You'll collaborate closely with network and cybersecurity integrators and ecosystem vendors to drive adoption of Megaport's platform and services through third-party channels. What You'll Be Doing Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering. Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution. Deliver regular technical health checks, roadmap sessions, and executive business reviews. Act as a liaison between the customer and internal Megaport teams (product, support, sales, and engineering). Monitor account health and usage to identify growth and retention opportunities. Contribute to the evolution of the Premium Support offering and TAM delivery model globally. Identify and engage with high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned MSPs within your region. Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively. Serve as a trusted advisor in guiding network design, integration strategies, and multicloud architecture best practices. Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport's value proposition. Collaborate with SIs and VARs to support co-selling opportunities. Keep partners up to date with the latest Megaport service offerings and solution capabilities. Establish and track key performance indicators (KPIs) to measure the success of the partner engagement initiatives. What We're Looking For 5+ years in a customer-facing technical role (TAM, Solutions Architect, Pre/Post Sales Engineer, or similar). Deep understanding of enterprise networking, cloud connectivity, SD-WAN, and related infrastructure services. Previous experience working in or supporting System Integrators, VARs, vendors, and indirect partner ecosystems is highly desired. Strong presentation skills and delivery of product demonstrations. Comfortable leading conversations from executive briefings to technical deep dives across engineering, sales, and operations teams. Experience in designing or deploying cloud/virtualisation networking solutions in enterprise customer environments is required. Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies. Excellent project coordination, prioritisation, and stakeholder management skills. Familiarity with Lv1-3 support desk processes and managed service environments. Hands-on experience with IaC practices, Terraform, and API integrations is a plus. Self-starter with a collaborative mindset and ability to thrive in a fast-paced, global environment. What We Offer Flexible working environment - a remote-first culture with coworking options available. Generous leave plans - including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program. Health and wellness support - through a wellness allowance and employee wellbeing initiatives. Comprehensive learning support - generous study and training allowance plus 5 days of paid study leave Creative, modern workspaces - designed to inspire when you're not working remotely Motivated, inclusive team - work alongside industry experts and fresh talent Recognition programs - celebrate achievements with our Legend and Kudos awards If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under . All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Overview Business Development Director - Exclusive Business Development Director (Senior Executive Package) The Business Development Director will be a visionary leader, driving the company's next phase of global growth. Overseeing a global team of 50, including 6 direct reports, you will take full accountability for revenue growth and generation in line with company objectives. This is more than a traditional Development Director role; it's an opportunity to shape strategy, inspire a customer-first, data-driven team, and elevate an established engineering global leader to new heights. In this role, you'll combine strategic insight with analytical precision to unlock new opportunities and accelerate growth. By leading forecasting, identifying market trends, and shaping demand generation strategies, you'll strengthen efficiency and guide the business toward ambitious revenue targets. With the scope and influence to make a measurable impact, you'll position the company at the forefront of innovation and long-term success. What You'll Do Champion the voice of the customer and ensure their needs drive business decisions. Lead global sales growth, building pipelines, removing barriers, and delivering bookings at target margins. Recruit, inspire, and develop a high-performing international sales team that represents the organisation with impact. Establish governance, accountability, and data-driven performance across the BD function. Transform forecasting and demand planning with advanced analytics and automation to deliver accurate, trusted insights. Identify and prioritise growth and exploration markets, shaping strategies that unlock new opportunities. Partner with leaders across Innovation, Supply, and Product Lifecycle to align strategy, close market gaps, and drive customer-focused solutions. Key Requirements Hold a degree in Business, Engineering, Marketing, or a related field, or bring 10+ years of equivalent experience. Have at least 5 years of sales, leadership, and customer management experience in a fast-paced, global environment. Demonstrate a proven record of exceeding revenue and business targets through a data-driven approach. Have previously held a senior leadership role with accountability for growth and performance. Be confident engaging with boards and external stakeholders, with strong presentation and influencing skills. Excel at building trusted relationships and partnerships, with proven ability to engage, negotiate, and manage stakeholders at every level. If you are ready to take on a challenging and rewarding role that offers the opportunity to drive the business development function and support an already established global leader, take the next strategic steps, we want to hear from you. Please contact Darren McVicker in absolute confidence to discuss this opportunity further and request a full job pack. We are scheduling meetings with potential candidates over the next week to explore this position in detail.
Sep 20, 2025
Full time
Overview Business Development Director - Exclusive Business Development Director (Senior Executive Package) The Business Development Director will be a visionary leader, driving the company's next phase of global growth. Overseeing a global team of 50, including 6 direct reports, you will take full accountability for revenue growth and generation in line with company objectives. This is more than a traditional Development Director role; it's an opportunity to shape strategy, inspire a customer-first, data-driven team, and elevate an established engineering global leader to new heights. In this role, you'll combine strategic insight with analytical precision to unlock new opportunities and accelerate growth. By leading forecasting, identifying market trends, and shaping demand generation strategies, you'll strengthen efficiency and guide the business toward ambitious revenue targets. With the scope and influence to make a measurable impact, you'll position the company at the forefront of innovation and long-term success. What You'll Do Champion the voice of the customer and ensure their needs drive business decisions. Lead global sales growth, building pipelines, removing barriers, and delivering bookings at target margins. Recruit, inspire, and develop a high-performing international sales team that represents the organisation with impact. Establish governance, accountability, and data-driven performance across the BD function. Transform forecasting and demand planning with advanced analytics and automation to deliver accurate, trusted insights. Identify and prioritise growth and exploration markets, shaping strategies that unlock new opportunities. Partner with leaders across Innovation, Supply, and Product Lifecycle to align strategy, close market gaps, and drive customer-focused solutions. Key Requirements Hold a degree in Business, Engineering, Marketing, or a related field, or bring 10+ years of equivalent experience. Have at least 5 years of sales, leadership, and customer management experience in a fast-paced, global environment. Demonstrate a proven record of exceeding revenue and business targets through a data-driven approach. Have previously held a senior leadership role with accountability for growth and performance. Be confident engaging with boards and external stakeholders, with strong presentation and influencing skills. Excel at building trusted relationships and partnerships, with proven ability to engage, negotiate, and manage stakeholders at every level. If you are ready to take on a challenging and rewarding role that offers the opportunity to drive the business development function and support an already established global leader, take the next strategic steps, we want to hear from you. Please contact Darren McVicker in absolute confidence to discuss this opportunity further and request a full job pack. We are scheduling meetings with potential candidates over the next week to explore this position in detail.
About Us We are a globally acclaimed people agency, but we are more than an agency- we are the industry-leading staffing partner that transforms connections between people and brands into unforgettable experiences. Award-Winning Excellence: Standing tall as an industry leader, Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences. Global Presence: With strategic offices in London, Paris, Berlin, Atlanta, and LA and a network of partner agencies spanning the globe, Elevate is your unparalleled global events staffing agency. Our partnerships include collaborations with industry giants such as Formula 1, Meta, Disney, Coca-Cola, Octagon, Jack Morton, On Location, and more. Innovation: Elevate doesn't just keep up; we lead the way in staffing, using innovation and insight to create extraordinary moments. More Than Staffing: Elevate goes beyond staffing. ESG and DEI are at the absolute forefront of everything we do. Our industry-leading, data-driven reporting tool, Impact, provides real-time insights backed by over 250 individual data points empowering, brands to understand and connect with their consumers. ELEVATING PEOPLE & PURPOSE As a people-centric agency, we pride ourselves on the authenticity and individuality of our team-a true reflection of our People-People Company Value. Our commitment to Elevating Purpose goes beyond words, with concrete actions in our social and environmental initiatives. We firmly believe in the importance of inclusive organisations, and the staffing industry, and we're proud to be at the forefront of this movement. Fairness is at our core. We believe in hiring the best person for the job and valuing our team's diverse mix of cultures, perspectives, skills, and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you. The Role The full job description will be shared during the first interview round. This is a full-time maternity cover role, starting on the 19th January 2026, offered as a fixed-term contract for a minimum of 9 months and up to 1 year. The role of the Business Director is to head up all company operations and covers 6 primary areas of focus: Manage all teams within the market being the decision maker. Manage and track markets P&L making informed decisions as per budgets set. Drive great culture aligned to our company values promoting an environment where high performers can prosper. Support the sales function in all major pitches and participate in the strategic planning of the sales department, helping to identify our strengths and weaknesses and areas for opportunities. Drive our Client Services team to build strategic growth and partnership with clients while delivering best in class services and optimising profitability. Ensure the Staffing Department delivers based on our key objectives of fulfilment, compliance, recruitment, and quality. Create operational efficiencies across all departments to enable profitable and sustainable client growth. Be a great ambassador to our global initiatives. This role will act as the market lead, providing exceptional leadership to all employees and will be accountable for the day-to-day operational management. Principally, the Business Director will own the implementation of the company vision related to client partnerships and new business. Establishing a department focused on partnering with major brands, agencies and government, directly and at scale. Managing this evolution through a clear roadmap to achieve company objectives, and one that involves, nurtures and motivates our future leaders in the business. Roles & Responsibilities You will act as the glue between the departments and will need to ensure they are all working efficiently together to deliver on our business objectives. Lead the team with a growth mindset and foster a culture aligned with company values and vision - maintaining an 8+ engagement score across teams. Set up objectives with all department subheads and assist in setting up the objectives for their own team in collaboration with our HR function, so it is aligned with the business vision and objectives. You will lead the monthly capacity meetings and report to the CEO/COO, highlighting areas where support is needed in the short, medium and long term to allow for the most appropriate resources to be accounted and budgeted for. Support the sales function in all major pitches and participate in the strategic planning of the sales department, helping to identify our strengths and weaknesses and areas for opportunities. Monitor the existing working process between the CST, New Biz and Finance teams to ensure it leads to build out profitable, ops ready solutions prior to deal close. Drive our Client Services team to build strategic growth and partnership with clients while delivering best in class services and optimising profitability. Accountable for forecasting oversight and accuracy (confirmed won business) for all client work. Foster strong and mutually beneficial relationships with existing clients by ensuring regular communication, addressing their needs and concerns at top level, and providing exceptional customer service. Develop a deep understanding of clients' business objectives, industry trends, and challenges to identify opportunities for growth and partnership. Collaborate with the Client Services team to develop strategic account plans for key clients. Identify growth opportunities, set clear objectives, and outline action plans to maximize client satisfaction, retention, and revenue generation. Continuously review and adapt account plans based on evolving client needs and market dynamics. Ensure the Staffing Department delivers based on our key objectives of fulfilment, compliance, recruitment, and quality. Support the Staffing Lead in drafting and following an effective recruitment strategy to attract top talent and address staffing needs across the organization. Conduct market research to understand industry trends, competitor practices, and candidate preferences. Utilize a variety of sourcing channels, including job boards, social media, networking events, and employee referrals, to reach a diverse pool of qualified candidates. Create operational efficiencies across departments to enable profitable and sustainable business growth. Own the Operational efficiency plan, leading a QEW (Quarterly Efficiencies Workshop) creating measurable initiatives that increase delivery efficiency month on month. Foster collaboration and communication among different departments to break down silos and promote cross-functional efficiency. Encourage knowledge sharing, joint problem-solving, and interdepartmental initiatives to leverage expertise, eliminate duplication of efforts, and streamline processes that span multiple teams. Requirements, Skills & Experience Be able to step away from the day-to-day and have a top-level view of the business operations and growth. Lead the team and the business with a positive mindset and composed attitude at all times. Proven experience in a client service /business leadership role within an agency with experience within the event staffing sector. Track record of growing leading world-class teams delivering excellence for blue chip brands. Experience in managing large portfolios of client work. Pro-active growth mindset capable of foreseeing issues and dealing with resolution without significant management supervision. Well-developed interpersonal skills and experience in interacting and building trusted relationships with stakeholders at all levels. A first-class listener and communicator, with a willingness to confront issues and make decisions. Commercially savvy approach with demonstrable financial and problem-solving acumen. Strong project management skills with a dedication to timelines Numerate with some exposure to financial systems and processes. Honed project management skills including time management and a high attention to detail. Excellent communication, negotiation and presenting skills. Ability to work as a team with senior stakeholders. Salary and Benefits This role offers a salary between €50,000 €60,000, depending on experience. The full job description will be shared during the first interview round. This is a full-time maternity cover role, starting on the 19th January 2026, offered as a fixed-term contract for a minimum of 9 months and up to 1 year. Elevate also has an incredible benefits package covering health and wellbeing, work environment and culture, development and financial support. Some of our benefits include: Contribution to fitness kit Flexible working opportunities - hybrid working with 3 days per week in the office Contributions to your home office environment Summer and winter company parties A very competitive holiday allowance Charity and volunteering days Access to therapy and mental health first aiders Financial advice Pension scheme Perkbox access Job description is not all inclusive. Elevate reserves the right to amend this job description at any time. Ready to Elevate Your Career? Apply Now and Be Part of Something Extraordinary!
Sep 20, 2025
Full time
About Us We are a globally acclaimed people agency, but we are more than an agency- we are the industry-leading staffing partner that transforms connections between people and brands into unforgettable experiences. Award-Winning Excellence: Standing tall as an industry leader, Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences. Global Presence: With strategic offices in London, Paris, Berlin, Atlanta, and LA and a network of partner agencies spanning the globe, Elevate is your unparalleled global events staffing agency. Our partnerships include collaborations with industry giants such as Formula 1, Meta, Disney, Coca-Cola, Octagon, Jack Morton, On Location, and more. Innovation: Elevate doesn't just keep up; we lead the way in staffing, using innovation and insight to create extraordinary moments. More Than Staffing: Elevate goes beyond staffing. ESG and DEI are at the absolute forefront of everything we do. Our industry-leading, data-driven reporting tool, Impact, provides real-time insights backed by over 250 individual data points empowering, brands to understand and connect with their consumers. ELEVATING PEOPLE & PURPOSE As a people-centric agency, we pride ourselves on the authenticity and individuality of our team-a true reflection of our People-People Company Value. Our commitment to Elevating Purpose goes beyond words, with concrete actions in our social and environmental initiatives. We firmly believe in the importance of inclusive organisations, and the staffing industry, and we're proud to be at the forefront of this movement. Fairness is at our core. We believe in hiring the best person for the job and valuing our team's diverse mix of cultures, perspectives, skills, and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you. The Role The full job description will be shared during the first interview round. This is a full-time maternity cover role, starting on the 19th January 2026, offered as a fixed-term contract for a minimum of 9 months and up to 1 year. The role of the Business Director is to head up all company operations and covers 6 primary areas of focus: Manage all teams within the market being the decision maker. Manage and track markets P&L making informed decisions as per budgets set. Drive great culture aligned to our company values promoting an environment where high performers can prosper. Support the sales function in all major pitches and participate in the strategic planning of the sales department, helping to identify our strengths and weaknesses and areas for opportunities. Drive our Client Services team to build strategic growth and partnership with clients while delivering best in class services and optimising profitability. Ensure the Staffing Department delivers based on our key objectives of fulfilment, compliance, recruitment, and quality. Create operational efficiencies across all departments to enable profitable and sustainable client growth. Be a great ambassador to our global initiatives. This role will act as the market lead, providing exceptional leadership to all employees and will be accountable for the day-to-day operational management. Principally, the Business Director will own the implementation of the company vision related to client partnerships and new business. Establishing a department focused on partnering with major brands, agencies and government, directly and at scale. Managing this evolution through a clear roadmap to achieve company objectives, and one that involves, nurtures and motivates our future leaders in the business. Roles & Responsibilities You will act as the glue between the departments and will need to ensure they are all working efficiently together to deliver on our business objectives. Lead the team with a growth mindset and foster a culture aligned with company values and vision - maintaining an 8+ engagement score across teams. Set up objectives with all department subheads and assist in setting up the objectives for their own team in collaboration with our HR function, so it is aligned with the business vision and objectives. You will lead the monthly capacity meetings and report to the CEO/COO, highlighting areas where support is needed in the short, medium and long term to allow for the most appropriate resources to be accounted and budgeted for. Support the sales function in all major pitches and participate in the strategic planning of the sales department, helping to identify our strengths and weaknesses and areas for opportunities. Monitor the existing working process between the CST, New Biz and Finance teams to ensure it leads to build out profitable, ops ready solutions prior to deal close. Drive our Client Services team to build strategic growth and partnership with clients while delivering best in class services and optimising profitability. Accountable for forecasting oversight and accuracy (confirmed won business) for all client work. Foster strong and mutually beneficial relationships with existing clients by ensuring regular communication, addressing their needs and concerns at top level, and providing exceptional customer service. Develop a deep understanding of clients' business objectives, industry trends, and challenges to identify opportunities for growth and partnership. Collaborate with the Client Services team to develop strategic account plans for key clients. Identify growth opportunities, set clear objectives, and outline action plans to maximize client satisfaction, retention, and revenue generation. Continuously review and adapt account plans based on evolving client needs and market dynamics. Ensure the Staffing Department delivers based on our key objectives of fulfilment, compliance, recruitment, and quality. Support the Staffing Lead in drafting and following an effective recruitment strategy to attract top talent and address staffing needs across the organization. Conduct market research to understand industry trends, competitor practices, and candidate preferences. Utilize a variety of sourcing channels, including job boards, social media, networking events, and employee referrals, to reach a diverse pool of qualified candidates. Create operational efficiencies across departments to enable profitable and sustainable business growth. Own the Operational efficiency plan, leading a QEW (Quarterly Efficiencies Workshop) creating measurable initiatives that increase delivery efficiency month on month. Foster collaboration and communication among different departments to break down silos and promote cross-functional efficiency. Encourage knowledge sharing, joint problem-solving, and interdepartmental initiatives to leverage expertise, eliminate duplication of efforts, and streamline processes that span multiple teams. Requirements, Skills & Experience Be able to step away from the day-to-day and have a top-level view of the business operations and growth. Lead the team and the business with a positive mindset and composed attitude at all times. Proven experience in a client service /business leadership role within an agency with experience within the event staffing sector. Track record of growing leading world-class teams delivering excellence for blue chip brands. Experience in managing large portfolios of client work. Pro-active growth mindset capable of foreseeing issues and dealing with resolution without significant management supervision. Well-developed interpersonal skills and experience in interacting and building trusted relationships with stakeholders at all levels. A first-class listener and communicator, with a willingness to confront issues and make decisions. Commercially savvy approach with demonstrable financial and problem-solving acumen. Strong project management skills with a dedication to timelines Numerate with some exposure to financial systems and processes. Honed project management skills including time management and a high attention to detail. Excellent communication, negotiation and presenting skills. Ability to work as a team with senior stakeholders. Salary and Benefits This role offers a salary between €50,000 €60,000, depending on experience. The full job description will be shared during the first interview round. This is a full-time maternity cover role, starting on the 19th January 2026, offered as a fixed-term contract for a minimum of 9 months and up to 1 year. Elevate also has an incredible benefits package covering health and wellbeing, work environment and culture, development and financial support. Some of our benefits include: Contribution to fitness kit Flexible working opportunities - hybrid working with 3 days per week in the office Contributions to your home office environment Summer and winter company parties A very competitive holiday allowance Charity and volunteering days Access to therapy and mental health first aiders Financial advice Pension scheme Perkbox access Job description is not all inclusive. Elevate reserves the right to amend this job description at any time. Ready to Elevate Your Career? Apply Now and Be Part of Something Extraordinary!
Developer Transformation Engagement Manager Job ID: Amazon Web Services Japan GK Are you motivated to work with Software Developers helping them adopt the latest and emerging practices and tools? Are you excited by helping shape the next era in Software Development being shaped by AI? Do you thrive in a fast-paced, dynamic, and always evolving technology landscape? The Developer Transformation Engagement Manager plays an essential role in helping Software Developer communities and teams learn, apply and scale the latest software development practices and methodologies through customer engagements. As an Engagement Manager you will collaborate with Software Development teams and AWS Developer Specialists to coordinate learning workshops and customer engagements ensuring the delivery of a high standard experience. Responsibilities Proactively identify developer transformation opportunities with customers, sales, and account teams. Ideally, Engagement Managers dive deep to understand the customer's business priorities, as well as their technical architecture, to identify opportunities or gaps that require use of latest methodologies, emerging developer technologies and AWS services. Create, articulate, and position a compelling vision and value proposition to customers conveying the financial, technological and transformational value of transforming their developer practice with the AWS platform. Work alongside Solutions Architecture leadership to support customers in the exploration, ideation, engineering and delivery of leading edge, innovative, cloud based solutions that leverage Serverless Architecture, Machine Learning, Generative AI and Agentic AI. Qualify, execute and deliver strategic innovation and developer transformation outcomes for a variety of customers across a broad range of industries and verticals. Establish the scope of engagements, and define working arrangements in collaboration with customers' technical and business stakeholders. This includes evaluating feasibility and potential long-term impact and outcomes for customers and Amazon, to ensure return on investment of engagements. Drive collaboration across cross-functional teams and facilitate stakeholder management across all levels from senior customer leadership to project teams. Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology. Help customers structure their software development practices to ensure maximum benefit can be derived from innovation, prototyping, and the adoption of the AWS cloud. Capture learnings and customer feedback from engagements and cascade these across the wider organization to improve services and products. Engagement Managers also participate in awareness campaigns and share technical and procedural knowledge derived from their engagements internally, as well as with other customers. If you are someone who is thrilled by the opportunity to lead the new era in software development with customers across diverse range of business problems and use cases, we would love to have you join our team. About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Developer Transformation team interacts with developer communities and teams in leading companies to transform their developer practices helping them build innovative business solutions on top of AWS services. BASIC QUALIFICATIONS 3+ years in project management of technical programs 3+ years in customer facing consulting and working with enterprise customers PREFERRED QUALIFICATIONS 3+ years in software development or delivery related roles. Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 17, 2025 (Updated 3 minutes ago) Posted: July 29, 2025 (Updated 28 minutes ago) Posted: September 18, 2025 (Updated about 1 hour ago) Posted: September 19, 2025 (Updated about 1 hour ago) Posted: April 21, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sep 20, 2025
Full time
Developer Transformation Engagement Manager Job ID: Amazon Web Services Japan GK Are you motivated to work with Software Developers helping them adopt the latest and emerging practices and tools? Are you excited by helping shape the next era in Software Development being shaped by AI? Do you thrive in a fast-paced, dynamic, and always evolving technology landscape? The Developer Transformation Engagement Manager plays an essential role in helping Software Developer communities and teams learn, apply and scale the latest software development practices and methodologies through customer engagements. As an Engagement Manager you will collaborate with Software Development teams and AWS Developer Specialists to coordinate learning workshops and customer engagements ensuring the delivery of a high standard experience. Responsibilities Proactively identify developer transformation opportunities with customers, sales, and account teams. Ideally, Engagement Managers dive deep to understand the customer's business priorities, as well as their technical architecture, to identify opportunities or gaps that require use of latest methodologies, emerging developer technologies and AWS services. Create, articulate, and position a compelling vision and value proposition to customers conveying the financial, technological and transformational value of transforming their developer practice with the AWS platform. Work alongside Solutions Architecture leadership to support customers in the exploration, ideation, engineering and delivery of leading edge, innovative, cloud based solutions that leverage Serverless Architecture, Machine Learning, Generative AI and Agentic AI. Qualify, execute and deliver strategic innovation and developer transformation outcomes for a variety of customers across a broad range of industries and verticals. Establish the scope of engagements, and define working arrangements in collaboration with customers' technical and business stakeholders. This includes evaluating feasibility and potential long-term impact and outcomes for customers and Amazon, to ensure return on investment of engagements. Drive collaboration across cross-functional teams and facilitate stakeholder management across all levels from senior customer leadership to project teams. Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology. Help customers structure their software development practices to ensure maximum benefit can be derived from innovation, prototyping, and the adoption of the AWS cloud. Capture learnings and customer feedback from engagements and cascade these across the wider organization to improve services and products. Engagement Managers also participate in awareness campaigns and share technical and procedural knowledge derived from their engagements internally, as well as with other customers. If you are someone who is thrilled by the opportunity to lead the new era in software development with customers across diverse range of business problems and use cases, we would love to have you join our team. About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Developer Transformation team interacts with developer communities and teams in leading companies to transform their developer practices helping them build innovative business solutions on top of AWS services. BASIC QUALIFICATIONS 3+ years in project management of technical programs 3+ years in customer facing consulting and working with enterprise customers PREFERRED QUALIFICATIONS 3+ years in software development or delivery related roles. Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 17, 2025 (Updated 3 minutes ago) Posted: July 29, 2025 (Updated 28 minutes ago) Posted: September 18, 2025 (Updated about 1 hour ago) Posted: September 19, 2025 (Updated about 1 hour ago) Posted: April 21, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle-partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees. Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. Executive Engagement: Effectively communicate LaunchDarkly's value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. Cross-functional Collaboration: Work closely with internal teams-including customer success, support, marketing, and revenue operations-to ensure customer needs are met efficiently. Accurate Forecasting & Reporting: Maintain high forecasting accuracy and consistency to support business growth and predictability. About You: Proven Sales Success: A strong track record in mid-market software sales, consistently closing five- to six-figure deals. Self-Starter Mentality: Entrepreneurial, highly motivated, and driven to take initiative. Growth-Oriented: Passionate about learning, evolving, and building a successful career at LaunchDarkly. Curious & Ambitious: Intellectually curious, eager to solve challenges, and motivated to exceed goals. Exceptional Communicator: Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders. Highly Organized & Independent: Skilled at managing multiple priorities with autonomy and efficiency. Thrives in a Fast-Paced Environment: Energized by working in a dynamic, rapidly growing organization. Qualifications: Proven Sales Experience: 3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President's Club or equivalent top-performer awards. Consultative Selling Expertise: Ability to navigate and manage complex sales cycles with a value-driven approach. Land & Expand Strategy: Strong track record of successfully expanding accounts across business units. Industry Knowledge: Deep understanding of selling to mid-market companies Sales Methodologies: Experience with MEDDPICC and Command of the Message frameworks for effective deal qualification and communication. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. One of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don't think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Sep 20, 2025
Full time
About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle-partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees. Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. Executive Engagement: Effectively communicate LaunchDarkly's value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. Cross-functional Collaboration: Work closely with internal teams-including customer success, support, marketing, and revenue operations-to ensure customer needs are met efficiently. Accurate Forecasting & Reporting: Maintain high forecasting accuracy and consistency to support business growth and predictability. About You: Proven Sales Success: A strong track record in mid-market software sales, consistently closing five- to six-figure deals. Self-Starter Mentality: Entrepreneurial, highly motivated, and driven to take initiative. Growth-Oriented: Passionate about learning, evolving, and building a successful career at LaunchDarkly. Curious & Ambitious: Intellectually curious, eager to solve challenges, and motivated to exceed goals. Exceptional Communicator: Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders. Highly Organized & Independent: Skilled at managing multiple priorities with autonomy and efficiency. Thrives in a Fast-Paced Environment: Energized by working in a dynamic, rapidly growing organization. Qualifications: Proven Sales Experience: 3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President's Club or equivalent top-performer awards. Consultative Selling Expertise: Ability to navigate and manage complex sales cycles with a value-driven approach. Land & Expand Strategy: Strong track record of successfully expanding accounts across business units. Industry Knowledge: Deep understanding of selling to mid-market companies Sales Methodologies: Experience with MEDDPICC and Command of the Message frameworks for effective deal qualification and communication. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. One of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don't think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Sr. Solutions Architect - Amazon Web Services, Hongkong, Strategic Accounts Job ID: Amazon Web Services Hong Kong Limited AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As an Amazon Web Services (AWS) Senior Solutions Architect within the Strategic Accounts segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. In this role, you will help our customers solve business challenges such as rapidly releasing products/services to the market or building an elastic, scalable, cost optimized application. You will engage with product owners to influence product direction and help our customers tap into new markets by utilizing AWS Services. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation. Along the way, you will get the opportunity to enhance your own body of knowledge and have some fun. As a core member of the account team, you will drive AWS usage and adoption across a specific customer. As a trusted customer advocate, you will help organizations understand and implement advanced cloud-based solutions, and how to migrate and scale existing workloads in the cloud. You will have the opportunity to shape and execute a strategy to build knowledge and broad use of AWS. You will also need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, marketing, and professional services, as well as representing your team to executive management. For this role, we are looking for folks who have technical breadth complimented by technical depth in Accelerated Computing, Containers, Storage, Networking, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Strong communication and interpersonal skills are required for engaging with Enterprise Architects, Technical Architects, Cloud Architects, Directors, VP's and CXOs. If you are excited about the prospect of using your cloud architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you. Key job responsibilities This role is within the GCR Solutions Architect team and you would be working with GCR Strategic customers. Senior Solutions Architects work on the most complex customer challenges and opportunities. They have a leading role in developing both the strategy and the team itself. They combine an informed view of the market with their understanding of emerging technology trends to speed-up innovation across their customer segment. Externally, they are recognized thought leaders and influence the strategy of our customers. Internally, they earn a reputation of role models and deliver bar-raising guidance to the broader Solutions Architecture team. Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organization to influence the evolution of the platform. Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals. The ideal candidate will posses customer facing skills that will allow them to represent Amazon well within a customer's environment and drive discussions with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges. About the team The Strategic Solutions Architect team is moving some of the largest scale compelling workloads to AWS. You'll be engaged and will influence engineering teams requiring AWS expertise and in doing so you'll be making a significant impact on Amazon's many businesses. As an added bonus you'll be part of an extended team of Solutions Architects working with our most Strategic customers. Come join us and let's do great things for some industry leading customers. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 5+ years of design, implementation, or consulting in applications and infrastructures experience - 6+ years of IT development or implementation/consulting in the software or Internet industries experience - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS - Experience working with end user or developer communities - Experience with presentations and speaking with executives, IT, management, and developers - Knowledge of AWS services, market segments, customer base and industry verticals - Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sep 20, 2025
Full time
Sr. Solutions Architect - Amazon Web Services, Hongkong, Strategic Accounts Job ID: Amazon Web Services Hong Kong Limited AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As an Amazon Web Services (AWS) Senior Solutions Architect within the Strategic Accounts segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. In this role, you will help our customers solve business challenges such as rapidly releasing products/services to the market or building an elastic, scalable, cost optimized application. You will engage with product owners to influence product direction and help our customers tap into new markets by utilizing AWS Services. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation. Along the way, you will get the opportunity to enhance your own body of knowledge and have some fun. As a core member of the account team, you will drive AWS usage and adoption across a specific customer. As a trusted customer advocate, you will help organizations understand and implement advanced cloud-based solutions, and how to migrate and scale existing workloads in the cloud. You will have the opportunity to shape and execute a strategy to build knowledge and broad use of AWS. You will also need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, marketing, and professional services, as well as representing your team to executive management. For this role, we are looking for folks who have technical breadth complimented by technical depth in Accelerated Computing, Containers, Storage, Networking, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Strong communication and interpersonal skills are required for engaging with Enterprise Architects, Technical Architects, Cloud Architects, Directors, VP's and CXOs. If you are excited about the prospect of using your cloud architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you. Key job responsibilities This role is within the GCR Solutions Architect team and you would be working with GCR Strategic customers. Senior Solutions Architects work on the most complex customer challenges and opportunities. They have a leading role in developing both the strategy and the team itself. They combine an informed view of the market with their understanding of emerging technology trends to speed-up innovation across their customer segment. Externally, they are recognized thought leaders and influence the strategy of our customers. Internally, they earn a reputation of role models and deliver bar-raising guidance to the broader Solutions Architecture team. Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organization to influence the evolution of the platform. Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals. The ideal candidate will posses customer facing skills that will allow them to represent Amazon well within a customer's environment and drive discussions with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges. About the team The Strategic Solutions Architect team is moving some of the largest scale compelling workloads to AWS. You'll be engaged and will influence engineering teams requiring AWS expertise and in doing so you'll be making a significant impact on Amazon's many businesses. As an added bonus you'll be part of an extended team of Solutions Architects working with our most Strategic customers. Come join us and let's do great things for some industry leading customers. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 5+ years of design, implementation, or consulting in applications and infrastructures experience - 6+ years of IT development or implementation/consulting in the software or Internet industries experience - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS - Experience working with end user or developer communities - Experience with presentations and speaking with executives, IT, management, and developers - Knowledge of AWS services, market segments, customer base and industry verticals - Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Cost Controller INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pickup, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Cost Controller will be responsible for developing, controlling, planning, and forecasting G&A budget. You will support in the review of actuals versus budget input, including variance analysis for FP&A monthly executive reporting. As a newly formed Automotive business we are having to build our commercial landscape from scratch. This role will assist in supporting the development and implementation of cost control processes across the business. The role requires the ability to work with ambiguity as this is a new product with no history, and thus offers a unique opportunity to challenge assumptions but also help shape them. Responsibilities include (but are not limited to): Support annual Budget and Business Plan development and input to FP&A Provide department monthly with actuals from SAP Ensure accruals are submitted to ensure actuals represent full month Prepare together with department staff monthly Actual versus Budget, establish variance analysis and prepare full year forecast when requested Help to identify opportunities, agree introduction, and monitor results Liaise between departments and Finance function (FP&A, Project Controller) Assume FIN controller function of 1st approval of PRs raised from departments covered Support departments to prepare projects and coordinate with Project Controller Prepare ad-hoc analysis What we are looking for: Studying towards an Accounting qualification (ACCA, ACA, CIMA) or relevant degree desired but not required Minimum of 2 years of Finance Analyst or similar experience. Key skills include experience in building/maintaining complex financial models and clear presentation of financial data, especially to non-financial individuals Strong Excel skills including the use of pivot tables and advanced formulae Strong quantitative and analytical skills Commercial awareness, a positive attitude and "can-do" approach, comfortable to challenge at all levels Ability to work well in a fast paced, deadline-driven environment, ecellent time management and ability to prioritise workload Attention to detail and ability to quickly master complex requirements Excellent interpersonal skills and the ability to build long term professional relationships at all levels Ability to think on your feet and adjust to an ever-changing landscape and to think outside the box and suggest novel solutions to problems
Sep 20, 2025
Full time
Cost Controller INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pickup, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Cost Controller will be responsible for developing, controlling, planning, and forecasting G&A budget. You will support in the review of actuals versus budget input, including variance analysis for FP&A monthly executive reporting. As a newly formed Automotive business we are having to build our commercial landscape from scratch. This role will assist in supporting the development and implementation of cost control processes across the business. The role requires the ability to work with ambiguity as this is a new product with no history, and thus offers a unique opportunity to challenge assumptions but also help shape them. Responsibilities include (but are not limited to): Support annual Budget and Business Plan development and input to FP&A Provide department monthly with actuals from SAP Ensure accruals are submitted to ensure actuals represent full month Prepare together with department staff monthly Actual versus Budget, establish variance analysis and prepare full year forecast when requested Help to identify opportunities, agree introduction, and monitor results Liaise between departments and Finance function (FP&A, Project Controller) Assume FIN controller function of 1st approval of PRs raised from departments covered Support departments to prepare projects and coordinate with Project Controller Prepare ad-hoc analysis What we are looking for: Studying towards an Accounting qualification (ACCA, ACA, CIMA) or relevant degree desired but not required Minimum of 2 years of Finance Analyst or similar experience. Key skills include experience in building/maintaining complex financial models and clear presentation of financial data, especially to non-financial individuals Strong Excel skills including the use of pivot tables and advanced formulae Strong quantitative and analytical skills Commercial awareness, a positive attitude and "can-do" approach, comfortable to challenge at all levels Ability to work well in a fast paced, deadline-driven environment, ecellent time management and ability to prioritise workload Attention to detail and ability to quickly master complex requirements Excellent interpersonal skills and the ability to build long term professional relationships at all levels Ability to think on your feet and adjust to an ever-changing landscape and to think outside the box and suggest novel solutions to problems
Details Reference number 427913 Salary £29,047 All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Executive Officer Band C Contract type Permanent Business area CH - Customer Delivery Directorate Type of role Operational Delivery Working pattern Flexible working, Full-time, Part-time Number of jobs available 10 Contents Location About the job Benefits Things you need to know Apply and further information Location Crown Way, Cardiff, CF14 3UZ About the job Job summary Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised About Companies House At Companies House, we re proud to be more than just a registry we re a forward-thinking organisation at the heart of the UK s business landscape. Our ambition is clear: to be the best registry of companies in the world. We re achieving this through brilliant people, working on brilliant systems, delivering brilliant services. We re entering an exciting new chapter. With enhanced powers to tackle economic crime, we re expanding our remit and deepening our impact across government and society. This transformation brings new challenges, new opportunities, and a renewed focus on innovation, collaboration, and public value. As part of this change, we re expanding into investigative work, and our Operational Case Managers will be at the forefront playing a key role in protecting the integrity of the register and supporting the government s fight against economic crime. Find out more about what a great place Companies House is to work About the role We re looking for committed, confident, and adaptable individuals who can work independently and thrive in a collaborative team environment. Do you enjoy working in a fast-paced, operational setting? Are you motivated by meaningful work that supports public trust and transparency? Do you have strong communication and decision-making skills? If so, this could be the perfect opportunity for you and we d love to receive your application. To be eligible for this role you must meet the security requirements for Security Clearance (SC) level vetting. To gain SC level vetting you will need to have been a UK resident for a minimum of 3 years out of the last 5 years. For more details, please refer to the Things you need to know section below. Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Job description As a Operational Case Manager, main duties consist of but are not limited to: Manage and assess cases: Handle enforcement cases with professionalism and sound judgement. Review and respond to customer appeals, ensuring fair and consistent decision-making. Collect, interpret, and evaluate data to produce high-quality reports. Assess customer responses and determine whether financial or criminal sanctions are appropriate. Record clear rationale for decisions and actions taken. Escalate cases appropriately, following internal processes. Engage with customers: Understand and assess the nature of issues presented, using intelligence and information to take appropriate action. Use new powers to query information and advise customers on potential sanctions. Follow up on outstanding requests and respond to enquiries via email and telephone. Collaborate with colleagues: Communicate effectively across teams, escalating complex cases and offering guidance to peers. Participate in case conferences, share intelligence, and contribute to continuous improvement. Develop your understanding of legislation, case law, and policy to support decision-making Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We use a hybrid working model to support a healthy work-life balance, with attendance at the office required weekly. Attendance patterns will be agreed with your manager. You may need to attend the office more often when business needs require. Be part of the Operational Delivery Profession (ODP) This role is part of the Operational Delivery Profession the largest profession in the Civil Service, with over 290,000 members. ODP professionals are the public face of government, delivering essential services to millions of people every day. As a member of this profession, you ll have access to a wide range of development opportunities, a supportive community, and a clear framework to grow your career. To learn more about the Operational Delivery Profession, visit ODP Civil Service Careers Page Person specification What we re looking for We re seeking individuals who can demonstrate Strong written and verbal communication skills to produce high-quality correspondence and confidently handle challenging customer conversations, while working effectively with colleagues at all levels. Sound decision-making and analytical skills to interpret complex information, evidence and data, and make informed decisions based on individual case merits. Attention to detail to ensure accuracy and consistency in case handling and documentation. Ability to follow and apply policies and guidelines ensuring decisions are compliant and well-reasoned. Collaborative working to support colleagues, escalate complex cases, and contribute to team success. Adaptability and openness to change to embrace new ways of working and suggest improvements. For this opportunity, we are be able to consider full-time or slightly reduced hours, depending on workload and business needs (minimum of 22.5 hours across 3 days) Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Working Together Managing a Quality Service Communicating and Influencing Benefits Alongside your salary of £29,047, Companies House contributes £8,414 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience. Additional details on security and vetting Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK. To be eligible for SC clearance, candidates must meet the vetting criteria and have been a resident in the UK for at least 3 out of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected. Please review our vetting charter to understand what you can expect from the process - The vetting charter - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact What will the process look like? Communications will be electronic via email therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Key Dates:(dates are indicative only and could be subject to change) . click apply for full job details
Sep 20, 2025
Full time
Details Reference number 427913 Salary £29,047 All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Executive Officer Band C Contract type Permanent Business area CH - Customer Delivery Directorate Type of role Operational Delivery Working pattern Flexible working, Full-time, Part-time Number of jobs available 10 Contents Location About the job Benefits Things you need to know Apply and further information Location Crown Way, Cardiff, CF14 3UZ About the job Job summary Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised About Companies House At Companies House, we re proud to be more than just a registry we re a forward-thinking organisation at the heart of the UK s business landscape. Our ambition is clear: to be the best registry of companies in the world. We re achieving this through brilliant people, working on brilliant systems, delivering brilliant services. We re entering an exciting new chapter. With enhanced powers to tackle economic crime, we re expanding our remit and deepening our impact across government and society. This transformation brings new challenges, new opportunities, and a renewed focus on innovation, collaboration, and public value. As part of this change, we re expanding into investigative work, and our Operational Case Managers will be at the forefront playing a key role in protecting the integrity of the register and supporting the government s fight against economic crime. Find out more about what a great place Companies House is to work About the role We re looking for committed, confident, and adaptable individuals who can work independently and thrive in a collaborative team environment. Do you enjoy working in a fast-paced, operational setting? Are you motivated by meaningful work that supports public trust and transparency? Do you have strong communication and decision-making skills? If so, this could be the perfect opportunity for you and we d love to receive your application. To be eligible for this role you must meet the security requirements for Security Clearance (SC) level vetting. To gain SC level vetting you will need to have been a UK resident for a minimum of 3 years out of the last 5 years. For more details, please refer to the Things you need to know section below. Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Job description As a Operational Case Manager, main duties consist of but are not limited to: Manage and assess cases: Handle enforcement cases with professionalism and sound judgement. Review and respond to customer appeals, ensuring fair and consistent decision-making. Collect, interpret, and evaluate data to produce high-quality reports. Assess customer responses and determine whether financial or criminal sanctions are appropriate. Record clear rationale for decisions and actions taken. Escalate cases appropriately, following internal processes. Engage with customers: Understand and assess the nature of issues presented, using intelligence and information to take appropriate action. Use new powers to query information and advise customers on potential sanctions. Follow up on outstanding requests and respond to enquiries via email and telephone. Collaborate with colleagues: Communicate effectively across teams, escalating complex cases and offering guidance to peers. Participate in case conferences, share intelligence, and contribute to continuous improvement. Develop your understanding of legislation, case law, and policy to support decision-making Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We use a hybrid working model to support a healthy work-life balance, with attendance at the office required weekly. Attendance patterns will be agreed with your manager. You may need to attend the office more often when business needs require. Be part of the Operational Delivery Profession (ODP) This role is part of the Operational Delivery Profession the largest profession in the Civil Service, with over 290,000 members. ODP professionals are the public face of government, delivering essential services to millions of people every day. As a member of this profession, you ll have access to a wide range of development opportunities, a supportive community, and a clear framework to grow your career. To learn more about the Operational Delivery Profession, visit ODP Civil Service Careers Page Person specification What we re looking for We re seeking individuals who can demonstrate Strong written and verbal communication skills to produce high-quality correspondence and confidently handle challenging customer conversations, while working effectively with colleagues at all levels. Sound decision-making and analytical skills to interpret complex information, evidence and data, and make informed decisions based on individual case merits. Attention to detail to ensure accuracy and consistency in case handling and documentation. Ability to follow and apply policies and guidelines ensuring decisions are compliant and well-reasoned. Collaborative working to support colleagues, escalate complex cases, and contribute to team success. Adaptability and openness to change to embrace new ways of working and suggest improvements. For this opportunity, we are be able to consider full-time or slightly reduced hours, depending on workload and business needs (minimum of 22.5 hours across 3 days) Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Working Together Managing a Quality Service Communicating and Influencing Benefits Alongside your salary of £29,047, Companies House contributes £8,414 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience. Additional details on security and vetting Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK. To be eligible for SC clearance, candidates must meet the vetting criteria and have been a resident in the UK for at least 3 out of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected. Please review our vetting charter to understand what you can expect from the process - The vetting charter - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact What will the process look like? Communications will be electronic via email therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Key Dates:(dates are indicative only and could be subject to change) . click apply for full job details
End Date Wednesday 01 October 2025 Salary Range £154,369 - £181,610 Flexible Working Options Job Share Job Description Summary JOB TITLE: Head of Transport Legal SALARY: £154,369 - £181,610 LOCATIONS: Halifax, Bristol, Cardiff, Chester, Edinburgh and Leeds HOURS: Full-time WORKING PATTERN: We're looking for a candidate that is based in one of our hub sites; Halifax, Bristol, Chester, Leeds, Edinburgh and Cardiff but with the occasional need to travel to Manchester. We work flexibly and embrace hybrid, being in the office for two days (40%) per week. The role will involve some occasional travel across our UK team sites. Job Description About this Opportunity We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Transport Legal. In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role in a lively and dynamic environment.Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Transport and wider Consumer Lending business. We're transforming our business to deliver customers a first-class digital experience backed with great channel assistance and data insights. We aim to deepen relations with our customers in all segments with pace and agility.You'll work collaboratively with other Legal teams (this is a team sport) to provide advice on specialist legal topics. Our aim is to provide risk advised, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It is an exciting time to join the team as we embrace agile methodologies and the opportunities that flow from technology.Through the Transport division (Black Horse, Tusker and Lex Autolease) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. What you'll be doing Accountable for legal advice provided to the Transport business which includes Black Horse, Lex Autolease and Tusker (and the many sales and distribution channels used by all 3 businesses), providing counsel on all legal matters impacting the Transport business and strategic management of high-risk legal issues. The legal work includes oversight of customer journeys under Consumer Credit Act and FCA regulated frameworks, ESG, as well as significant contract negotiations and redress programmes. Lead, develop, and coach the Transport Legal team. Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model, to provide specialist legal advice to the Transport business and to proactively contribute to the strategy and continued development of the whole L&S community. Proactively manage, develop, and maintain intra-group relationships to manage legal issues of common interest. Actively participate in external industry bodies and forums representing L&S and handle relationships with external legal panel firms. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail. Relationship Management - You'll be at ease in working with Executive level colleagues. You'll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement. People Management - manage, mentor, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data. Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services. Communication - Strong communication skills and storytelling ability to inspire a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact. Knowledge of current standard methodology, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to vehicle finance and leasing industry. A good understanding of the Transport business and the strategic importance of Transport to the Group and to the wider economy including pertinent economic and political factors impacting the Group. Risk Management - Shown ability to lead risk effectively, take calculated risks and implement appropriate mitigation strategies. Experience of these would be really useful Leading through feedback and coaching to create a positive environment and a high-performance culture. Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands. Evidence of having contributed to significant technology led change and major change programmes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to
Sep 20, 2025
Full time
End Date Wednesday 01 October 2025 Salary Range £154,369 - £181,610 Flexible Working Options Job Share Job Description Summary JOB TITLE: Head of Transport Legal SALARY: £154,369 - £181,610 LOCATIONS: Halifax, Bristol, Cardiff, Chester, Edinburgh and Leeds HOURS: Full-time WORKING PATTERN: We're looking for a candidate that is based in one of our hub sites; Halifax, Bristol, Chester, Leeds, Edinburgh and Cardiff but with the occasional need to travel to Manchester. We work flexibly and embrace hybrid, being in the office for two days (40%) per week. The role will involve some occasional travel across our UK team sites. Job Description About this Opportunity We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Transport Legal. In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role in a lively and dynamic environment.Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Transport and wider Consumer Lending business. We're transforming our business to deliver customers a first-class digital experience backed with great channel assistance and data insights. We aim to deepen relations with our customers in all segments with pace and agility.You'll work collaboratively with other Legal teams (this is a team sport) to provide advice on specialist legal topics. Our aim is to provide risk advised, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It is an exciting time to join the team as we embrace agile methodologies and the opportunities that flow from technology.Through the Transport division (Black Horse, Tusker and Lex Autolease) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. What you'll be doing Accountable for legal advice provided to the Transport business which includes Black Horse, Lex Autolease and Tusker (and the many sales and distribution channels used by all 3 businesses), providing counsel on all legal matters impacting the Transport business and strategic management of high-risk legal issues. The legal work includes oversight of customer journeys under Consumer Credit Act and FCA regulated frameworks, ESG, as well as significant contract negotiations and redress programmes. Lead, develop, and coach the Transport Legal team. Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model, to provide specialist legal advice to the Transport business and to proactively contribute to the strategy and continued development of the whole L&S community. Proactively manage, develop, and maintain intra-group relationships to manage legal issues of common interest. Actively participate in external industry bodies and forums representing L&S and handle relationships with external legal panel firms. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail. Relationship Management - You'll be at ease in working with Executive level colleagues. You'll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement. People Management - manage, mentor, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data. Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services. Communication - Strong communication skills and storytelling ability to inspire a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact. Knowledge of current standard methodology, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to vehicle finance and leasing industry. A good understanding of the Transport business and the strategic importance of Transport to the Group and to the wider economy including pertinent economic and political factors impacting the Group. Risk Management - Shown ability to lead risk effectively, take calculated risks and implement appropriate mitigation strategies. Experience of these would be really useful Leading through feedback and coaching to create a positive environment and a high-performance culture. Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands. Evidence of having contributed to significant technology led change and major change programmes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. The Role Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct customer accounts as well as enabling our partners and supporting partner-managed accounts, enabling upsell and cross-sell opportunities, supporting service performance, managing renewals, and enhancing the overall customer experience! The CSM will be responsible for maintaining and expanding revenue by proactively engaging customers, introducing new product developments, commercial initiatives, and showcasing the full value of the Megaport proposition. This is a quota-carrying role, with defined revenue targets and performance is measured against attainment. Success will be evaluated based on your ability to grow and retain revenue within your customer base, contributing to both individual and team objectives. This position is part of the wider Integrated Accounts Team, working closely with a Direct Sales Executive and Solutions Architect. The CSM will take a leading role in commercial engagement for existing customers within the UK/I portfolio-focused on growth, retention, and long-term customer satisfaction. You will champion Megaport's value proposition and help drive adoption across our ever-evolving portfolio of services, continually strengthening the customer's reliance on Megaport as a trusted infrastructure partner. What You'll Be Doing Collaborate with Direct Sales Executives and Solution Architects to manage, grow, and retain revenue across a defined customer portfolio. Run regular, proactive customer outreach programmes to drive adoption, increase awareness of Megaport's offerings, and promote engagement within the broader partner ecosystem. Proactively manage the renewal process, aiming to transition customers from month-to-month to committed term agreements to maximise retention and lifetime value. Act as a trusted advisor from onboarding through to renewal, ensuring quick time-to-value and continuous engagement with new features, products, and strategic partners. Represent the customer internally-owning commercial resolution of issues and identifying where Megaport can deliver greater value. Nurture key accounts by identifying growth opportunities, creating tailored engagement strategies based on vertical or customer-specific needs. Track and analyse customer feedback and sentiment, sharing trends and pipeline activity via Salesforce (SFDC) to support internal planning and forecasting. Maintain deep product knowledge across Megaport's solutions, positioning them confidently against alternatives in the market and advising on their role within the customer's broader technology stack. Contribute to team goals and business priorities through regular alignment with your manager and broader regional stakeholders. Support revenue growth campaigns by partnering with Sales and Marketing to execute focused strategies. Continuously seek ways to improve customer experience and internal processes, drawing on feedback and commercial insights. Collaborate with cross-functional teams (e.g. Finance, Operations) to help resolve any service-impacting challenges. What We Are Looking For 3+ years of experience in Customer Success, Account Management, or equivalent roles within the enterprise software, internet, or telecommunications sectors. Strong commercial acumen and ability to influence revenue outcomes through a consultative, value-driven sales approach. Proven ability to thrive in fast-paced, technical environments with shifting priorities. Excellent verbal and written communication skills and the ability to collaborate effectively across global teams and customers. Demonstrated strength in identifying customer pain points and proposing relevant solutions that drive tangible value. Confident using CRM platforms such as Salesforce (SFDC) to maintain account records, opportunity pipelines, and reporting. Understanding of cloud and virtualised compute environments in the enterprise space is highly desirable. What We Offer Flexible working environments Birthday Leave Generous study and training allowance + 5 days paid study leave Creative, fun, and contemporary workspaces Motivated team of industry experts and new talent Celebrated success with 'Legend' and 'Kudos' Awards Health and wellness program If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under . All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Sep 20, 2025
Full time
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. The Role Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct customer accounts as well as enabling our partners and supporting partner-managed accounts, enabling upsell and cross-sell opportunities, supporting service performance, managing renewals, and enhancing the overall customer experience! The CSM will be responsible for maintaining and expanding revenue by proactively engaging customers, introducing new product developments, commercial initiatives, and showcasing the full value of the Megaport proposition. This is a quota-carrying role, with defined revenue targets and performance is measured against attainment. Success will be evaluated based on your ability to grow and retain revenue within your customer base, contributing to both individual and team objectives. This position is part of the wider Integrated Accounts Team, working closely with a Direct Sales Executive and Solutions Architect. The CSM will take a leading role in commercial engagement for existing customers within the UK/I portfolio-focused on growth, retention, and long-term customer satisfaction. You will champion Megaport's value proposition and help drive adoption across our ever-evolving portfolio of services, continually strengthening the customer's reliance on Megaport as a trusted infrastructure partner. What You'll Be Doing Collaborate with Direct Sales Executives and Solution Architects to manage, grow, and retain revenue across a defined customer portfolio. Run regular, proactive customer outreach programmes to drive adoption, increase awareness of Megaport's offerings, and promote engagement within the broader partner ecosystem. Proactively manage the renewal process, aiming to transition customers from month-to-month to committed term agreements to maximise retention and lifetime value. Act as a trusted advisor from onboarding through to renewal, ensuring quick time-to-value and continuous engagement with new features, products, and strategic partners. Represent the customer internally-owning commercial resolution of issues and identifying where Megaport can deliver greater value. Nurture key accounts by identifying growth opportunities, creating tailored engagement strategies based on vertical or customer-specific needs. Track and analyse customer feedback and sentiment, sharing trends and pipeline activity via Salesforce (SFDC) to support internal planning and forecasting. Maintain deep product knowledge across Megaport's solutions, positioning them confidently against alternatives in the market and advising on their role within the customer's broader technology stack. Contribute to team goals and business priorities through regular alignment with your manager and broader regional stakeholders. Support revenue growth campaigns by partnering with Sales and Marketing to execute focused strategies. Continuously seek ways to improve customer experience and internal processes, drawing on feedback and commercial insights. Collaborate with cross-functional teams (e.g. Finance, Operations) to help resolve any service-impacting challenges. What We Are Looking For 3+ years of experience in Customer Success, Account Management, or equivalent roles within the enterprise software, internet, or telecommunications sectors. Strong commercial acumen and ability to influence revenue outcomes through a consultative, value-driven sales approach. Proven ability to thrive in fast-paced, technical environments with shifting priorities. Excellent verbal and written communication skills and the ability to collaborate effectively across global teams and customers. Demonstrated strength in identifying customer pain points and proposing relevant solutions that drive tangible value. Confident using CRM platforms such as Salesforce (SFDC) to maintain account records, opportunity pipelines, and reporting. Understanding of cloud and virtualised compute environments in the enterprise space is highly desirable. What We Offer Flexible working environments Birthday Leave Generous study and training allowance + 5 days paid study leave Creative, fun, and contemporary workspaces Motivated team of industry experts and new talent Celebrated success with 'Legend' and 'Kudos' Awards Health and wellness program If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under . All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
End Date Wednesday 01 October 2025 Salary Range £154,369 - £181,610 Flexible Working Options Job Share Job Description Summary JOB TITLE: Head of Transport Legal SALARY: £154,369 - £181,610 LOCATIONS: Halifax, Bristol, Cardiff, Chester, Edinburgh and Leeds HOURS: Full-time WORKING PATTERN: We're looking for a candidate that is based in one of our hub sites; Halifax, Bristol, Chester, Leeds, Edinburgh and Cardiff but with the occasional need to travel to Manchester. We work flexibly and embrace hybrid, being in the office for two days (40%) per week. The role will involve some occasional travel across our UK team sites. Job Description About this Opportunity We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Transport Legal. In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role in a lively and dynamic environment.Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Transport and wider Consumer Lending business. We're transforming our business to deliver customers a first-class digital experience backed with great channel assistance and data insights. We aim to deepen relations with our customers in all segments with pace and agility.You'll work collaboratively with other Legal teams (this is a team sport) to provide advice on specialist legal topics. Our aim is to provide risk advised, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It is an exciting time to join the team as we embrace agile methodologies and the opportunities that flow from technology.Through the Transport division (Black Horse, Tusker and Lex Autolease) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. What you'll be doing Accountable for legal advice provided to the Transport business which includes Black Horse, Lex Autolease and Tusker (and the many sales and distribution channels used by all 3 businesses), providing counsel on all legal matters impacting the Transport business and strategic management of high-risk legal issues. The legal work includes oversight of customer journeys under Consumer Credit Act and FCA regulated frameworks, ESG, as well as significant contract negotiations and redress programmes. Lead, develop, and coach the Transport Legal team. Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model, to provide specialist legal advice to the Transport business and to proactively contribute to the strategy and continued development of the whole L&S community. Proactively manage, develop, and maintain intra-group relationships to manage legal issues of common interest. Actively participate in external industry bodies and forums representing L&S and handle relationships with external legal panel firms. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail. Relationship Management - You'll be at ease in working with Executive level colleagues. You'll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement. People Management - manage, mentor, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data. Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services. Communication - Strong communication skills and storytelling ability to inspire a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact. Knowledge of current standard methodology, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to vehicle finance and leasing industry. A good understanding of the Transport business and the strategic importance of Transport to the Group and to the wider economy including pertinent economic and political factors impacting the Group. Risk Management - Shown ability to lead risk effectively, take calculated risks and implement appropriate mitigation strategies. Experience of these would be really useful Leading through feedback and coaching to create a positive environment and a high-performance culture. Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands. Evidence of having contributed to significant technology led change and major change programmes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to
Sep 20, 2025
Full time
End Date Wednesday 01 October 2025 Salary Range £154,369 - £181,610 Flexible Working Options Job Share Job Description Summary JOB TITLE: Head of Transport Legal SALARY: £154,369 - £181,610 LOCATIONS: Halifax, Bristol, Cardiff, Chester, Edinburgh and Leeds HOURS: Full-time WORKING PATTERN: We're looking for a candidate that is based in one of our hub sites; Halifax, Bristol, Chester, Leeds, Edinburgh and Cardiff but with the occasional need to travel to Manchester. We work flexibly and embrace hybrid, being in the office for two days (40%) per week. The role will involve some occasional travel across our UK team sites. Job Description About this Opportunity We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Transport Legal. In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role in a lively and dynamic environment.Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Transport and wider Consumer Lending business. We're transforming our business to deliver customers a first-class digital experience backed with great channel assistance and data insights. We aim to deepen relations with our customers in all segments with pace and agility.You'll work collaboratively with other Legal teams (this is a team sport) to provide advice on specialist legal topics. Our aim is to provide risk advised, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It is an exciting time to join the team as we embrace agile methodologies and the opportunities that flow from technology.Through the Transport division (Black Horse, Tusker and Lex Autolease) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. What you'll be doing Accountable for legal advice provided to the Transport business which includes Black Horse, Lex Autolease and Tusker (and the many sales and distribution channels used by all 3 businesses), providing counsel on all legal matters impacting the Transport business and strategic management of high-risk legal issues. The legal work includes oversight of customer journeys under Consumer Credit Act and FCA regulated frameworks, ESG, as well as significant contract negotiations and redress programmes. Lead, develop, and coach the Transport Legal team. Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model, to provide specialist legal advice to the Transport business and to proactively contribute to the strategy and continued development of the whole L&S community. Proactively manage, develop, and maintain intra-group relationships to manage legal issues of common interest. Actively participate in external industry bodies and forums representing L&S and handle relationships with external legal panel firms. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail. Relationship Management - You'll be at ease in working with Executive level colleagues. You'll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement. People Management - manage, mentor, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data. Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services. Communication - Strong communication skills and storytelling ability to inspire a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact. Knowledge of current standard methodology, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to vehicle finance and leasing industry. A good understanding of the Transport business and the strategic importance of Transport to the Group and to the wider economy including pertinent economic and political factors impacting the Group. Risk Management - Shown ability to lead risk effectively, take calculated risks and implement appropriate mitigation strategies. Experience of these would be really useful Leading through feedback and coaching to create a positive environment and a high-performance culture. Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands. Evidence of having contributed to significant technology led change and major change programmes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to
Enterprise Customer Success Manager Department: Customer Success Employment Type: Full Time Location: Manchester, UK Reporting To: Alex Clarke Description Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia. Click on any of our vacancies and you'll see one thing in common - they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets. We're looking for a dynamic and strategic Enterprise Customer Success Manager to join our team and lead the long-term success of our most valuable customers. This role is all about building trusted relationships, driving measurable outcomes, and unlocking growth opportunities across our enterprise portfolio. As a key partner to our customers, you'll be responsible for ensuring they achieve maximum value from our solutions, while proactively identifying opportunities for retention, upsell, expansion, and improving Net Promoter Score (NPS). A little about you Proven experience managing enterprise-level accounts in Customer Success or Account Management Strong commercial acumen with a track record of driving upsell and expansion opportunities Exceptional communication and relationship-building skills, especially with senior stakeholders Analytical mindset with the ability to interpret customer data and translate it into actionable strategies Passion for customer advocacy and delivering exceptional experiences About the role Strategic Account Management: Own a portfolio of enterprise customers, acting as their trusted advisor and advocate within the business Drive Key Metrics: Focus on customer retention, expansion, upsell, and NPS through proactive engagement and strategic planning Executive Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders to align on business goals and success criteria Customer Health Monitoring: Use data-driven insights to assess account health, mitigate risks, and identify growth opportunities Value Realisation: Ensure customers are achieving their desired outcomes and continuously discovering new value from our platform Cross-Functional Collaboration: Partner with Sales, Product, and Support teams to deliver seamless customer experiences and drive account growth Success Planning: Lead strategic success planning and facilitate impactful Business Reviews to showcase ROI and align on future goals Benefits 25 days annual leave (with the option to buy and sell additional days) Cycle to work scheme Access to Learning & Development platform Life Insurance Auto Enrolment Pensions Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more) Reimburse for usage of personal mobile phone Free Gym membership and Free Friday lunch for office based staff
Sep 20, 2025
Full time
Enterprise Customer Success Manager Department: Customer Success Employment Type: Full Time Location: Manchester, UK Reporting To: Alex Clarke Description Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia. Click on any of our vacancies and you'll see one thing in common - they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets. We're looking for a dynamic and strategic Enterprise Customer Success Manager to join our team and lead the long-term success of our most valuable customers. This role is all about building trusted relationships, driving measurable outcomes, and unlocking growth opportunities across our enterprise portfolio. As a key partner to our customers, you'll be responsible for ensuring they achieve maximum value from our solutions, while proactively identifying opportunities for retention, upsell, expansion, and improving Net Promoter Score (NPS). A little about you Proven experience managing enterprise-level accounts in Customer Success or Account Management Strong commercial acumen with a track record of driving upsell and expansion opportunities Exceptional communication and relationship-building skills, especially with senior stakeholders Analytical mindset with the ability to interpret customer data and translate it into actionable strategies Passion for customer advocacy and delivering exceptional experiences About the role Strategic Account Management: Own a portfolio of enterprise customers, acting as their trusted advisor and advocate within the business Drive Key Metrics: Focus on customer retention, expansion, upsell, and NPS through proactive engagement and strategic planning Executive Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders to align on business goals and success criteria Customer Health Monitoring: Use data-driven insights to assess account health, mitigate risks, and identify growth opportunities Value Realisation: Ensure customers are achieving their desired outcomes and continuously discovering new value from our platform Cross-Functional Collaboration: Partner with Sales, Product, and Support teams to deliver seamless customer experiences and drive account growth Success Planning: Lead strategic success planning and facilitate impactful Business Reviews to showcase ROI and align on future goals Benefits 25 days annual leave (with the option to buy and sell additional days) Cycle to work scheme Access to Learning & Development platform Life Insurance Auto Enrolment Pensions Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more) Reimburse for usage of personal mobile phone Free Gym membership and Free Friday lunch for office based staff
End Date Wednesday 01 October 2025 Salary Range £154,369 - £181,610 Flexible Working Options Job Share Job Description Summary JOB TITLE: Head of Transport Legal SALARY: £154,369 - £181,610 LOCATIONS: Halifax, Bristol, Cardiff, Chester, Edinburgh and Leeds HOURS: Full-time WORKING PATTERN: We're looking for a candidate that is based in one of our hub sites; Halifax, Bristol, Chester, Leeds, Edinburgh and Cardiff but with the occasional need to travel to Manchester. We work flexibly and embrace hybrid, being in the office for two days (40%) per week. The role will involve some occasional travel across our UK team sites. Job Description About this Opportunity We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Transport Legal. In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role in a lively and dynamic environment.Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Transport and wider Consumer Lending business. We're transforming our business to deliver customers a first-class digital experience backed with great channel assistance and data insights. We aim to deepen relations with our customers in all segments with pace and agility.You'll work collaboratively with other Legal teams (this is a team sport) to provide advice on specialist legal topics. Our aim is to provide risk advised, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It is an exciting time to join the team as we embrace agile methodologies and the opportunities that flow from technology.Through the Transport division (Black Horse, Tusker and Lex Autolease) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. What you'll be doing Accountable for legal advice provided to the Transport business which includes Black Horse, Lex Autolease and Tusker (and the many sales and distribution channels used by all 3 businesses), providing counsel on all legal matters impacting the Transport business and strategic management of high-risk legal issues. The legal work includes oversight of customer journeys under Consumer Credit Act and FCA regulated frameworks, ESG, as well as significant contract negotiations and redress programmes. Lead, develop, and coach the Transport Legal team. Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model, to provide specialist legal advice to the Transport business and to proactively contribute to the strategy and continued development of the whole L&S community. Proactively manage, develop, and maintain intra-group relationships to manage legal issues of common interest. Actively participate in external industry bodies and forums representing L&S and handle relationships with external legal panel firms. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail. Relationship Management - You'll be at ease in working with Executive level colleagues. You'll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement. People Management - manage, mentor, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data. Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services. Communication - Strong communication skills and storytelling ability to inspire a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact. Knowledge of current standard methodology, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to vehicle finance and leasing industry. A good understanding of the Transport business and the strategic importance of Transport to the Group and to the wider economy including pertinent economic and political factors impacting the Group. Risk Management - Shown ability to lead risk effectively, take calculated risks and implement appropriate mitigation strategies. Experience of these would be really useful Leading through feedback and coaching to create a positive environment and a high-performance culture. Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands. Evidence of having contributed to significant technology led change and major change programmes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to
Sep 20, 2025
Full time
End Date Wednesday 01 October 2025 Salary Range £154,369 - £181,610 Flexible Working Options Job Share Job Description Summary JOB TITLE: Head of Transport Legal SALARY: £154,369 - £181,610 LOCATIONS: Halifax, Bristol, Cardiff, Chester, Edinburgh and Leeds HOURS: Full-time WORKING PATTERN: We're looking for a candidate that is based in one of our hub sites; Halifax, Bristol, Chester, Leeds, Edinburgh and Cardiff but with the occasional need to travel to Manchester. We work flexibly and embrace hybrid, being in the office for two days (40%) per week. The role will involve some occasional travel across our UK team sites. Job Description About this Opportunity We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Transport Legal. In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role in a lively and dynamic environment.Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Transport and wider Consumer Lending business. We're transforming our business to deliver customers a first-class digital experience backed with great channel assistance and data insights. We aim to deepen relations with our customers in all segments with pace and agility.You'll work collaboratively with other Legal teams (this is a team sport) to provide advice on specialist legal topics. Our aim is to provide risk advised, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It is an exciting time to join the team as we embrace agile methodologies and the opportunities that flow from technology.Through the Transport division (Black Horse, Tusker and Lex Autolease) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. What you'll be doing Accountable for legal advice provided to the Transport business which includes Black Horse, Lex Autolease and Tusker (and the many sales and distribution channels used by all 3 businesses), providing counsel on all legal matters impacting the Transport business and strategic management of high-risk legal issues. The legal work includes oversight of customer journeys under Consumer Credit Act and FCA regulated frameworks, ESG, as well as significant contract negotiations and redress programmes. Lead, develop, and coach the Transport Legal team. Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model, to provide specialist legal advice to the Transport business and to proactively contribute to the strategy and continued development of the whole L&S community. Proactively manage, develop, and maintain intra-group relationships to manage legal issues of common interest. Actively participate in external industry bodies and forums representing L&S and handle relationships with external legal panel firms. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail. Relationship Management - You'll be at ease in working with Executive level colleagues. You'll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement. People Management - manage, mentor, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data. Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services. Communication - Strong communication skills and storytelling ability to inspire a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact. Knowledge of current standard methodology, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to vehicle finance and leasing industry. A good understanding of the Transport business and the strategic importance of Transport to the Group and to the wider economy including pertinent economic and political factors impacting the Group. Risk Management - Shown ability to lead risk effectively, take calculated risks and implement appropriate mitigation strategies. Experience of these would be really useful Leading through feedback and coaching to create a positive environment and a high-performance culture. Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands. Evidence of having contributed to significant technology led change and major change programmes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to
Overview Remote Work: No At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world. Let's create tomorrow together. Start your career in sales! Come join our newly created Inside Sales Hub and be part of Zebra's strategy to prospect into and generate leads within our Enterprise software accounts. Inside Business Development Representative responsibility is generating outbound leads and opportunities for our Enterprise Software Sellers, Workcloud team. Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Observes and participates in identifying products and/or services that can benefit customer's needs. Responsible for creating leads and opportunities for new pipeline for our Software Sellers with our Workcloud solutions portfolio. Work onsite in our Downtown Chicago Inside Sales Hub 5 days per week. Responsibilities Manage outbound prospecting to generate Sales Qualified Leads (SQLs), leveraging Zebra Sales Plays (as appropriate) to proposition Zebra products and solutions. Conduct research on designated accounts, collect prospect contact information and identify key personas and decision makers. Engage and qualify leads generated from marketing campaigns (Marketing Qualified Leads) to ensure a continuous flow of sales opportunities. Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track and disposition leads / activities. Work closely with the Regional & Global Sales Teams to align on prospect strategies, facilitating effective routing of Qualified Sales Leads (SQLs) for further development. Leverage CRM tools and data insights to inform prospecting activities and activity reporting. Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment. Stay informed about industry trends, competitive landscape, and product developments. Continuously update knowledge on company products and services to effectively address customer needs. Implement feedback and coaching to improve sales techniques and outcomes. Qualifications Minimum Bachelor's or equivalent experience Interest and/or experience in pipeline generation with a proven ability to communicate effectively (0+ years) Strong interest in sales to drive new business opportunities Work onsite in Downtown Chicago office 5 days per week Preferred Summer Intern program experience including software sales Understands Solution Selling concepts and overcomes customer objections that are applicable to customer situations Knows where to seek answers and resources to effectively address challenges and drive results Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at Know Your Rights: EEOC Know Your Rights information can be found in the Know Your Rights PDFs (see below for descriptions). Conozca sus Derechos: EEOC Know Your Rights Spanish PDFs are available on the EEOC site. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Salary: USD 60,200.00 - USD 90,200.00 Yearly. Salary offered will vary depending on location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, our recruiters will always connect with you via the Zebra email domain. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
Sep 20, 2025
Full time
Overview Remote Work: No At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world. Let's create tomorrow together. Start your career in sales! Come join our newly created Inside Sales Hub and be part of Zebra's strategy to prospect into and generate leads within our Enterprise software accounts. Inside Business Development Representative responsibility is generating outbound leads and opportunities for our Enterprise Software Sellers, Workcloud team. Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Observes and participates in identifying products and/or services that can benefit customer's needs. Responsible for creating leads and opportunities for new pipeline for our Software Sellers with our Workcloud solutions portfolio. Work onsite in our Downtown Chicago Inside Sales Hub 5 days per week. Responsibilities Manage outbound prospecting to generate Sales Qualified Leads (SQLs), leveraging Zebra Sales Plays (as appropriate) to proposition Zebra products and solutions. Conduct research on designated accounts, collect prospect contact information and identify key personas and decision makers. Engage and qualify leads generated from marketing campaigns (Marketing Qualified Leads) to ensure a continuous flow of sales opportunities. Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track and disposition leads / activities. Work closely with the Regional & Global Sales Teams to align on prospect strategies, facilitating effective routing of Qualified Sales Leads (SQLs) for further development. Leverage CRM tools and data insights to inform prospecting activities and activity reporting. Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment. Stay informed about industry trends, competitive landscape, and product developments. Continuously update knowledge on company products and services to effectively address customer needs. Implement feedback and coaching to improve sales techniques and outcomes. Qualifications Minimum Bachelor's or equivalent experience Interest and/or experience in pipeline generation with a proven ability to communicate effectively (0+ years) Strong interest in sales to drive new business opportunities Work onsite in Downtown Chicago office 5 days per week Preferred Summer Intern program experience including software sales Understands Solution Selling concepts and overcomes customer objections that are applicable to customer situations Knows where to seek answers and resources to effectively address challenges and drive results Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at Know Your Rights: EEOC Know Your Rights information can be found in the Know Your Rights PDFs (see below for descriptions). Conozca sus Derechos: EEOC Know Your Rights Spanish PDFs are available on the EEOC site. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Salary: USD 60,200.00 - USD 90,200.00 Yearly. Salary offered will vary depending on location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, our recruiters will always connect with you via the Zebra email domain. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
About the job We are hiring a Founding Enterprise Account Executive, AI to own the first wave of enterprise deals across airlines and large travel brands for HTS' latest AI offering. This is a 0-to-1 role responsible for proving out our global go-to-market strategy, running the full enterprise sales cycle from prospecting through pilot design, legal/InfoSec diligence, negotiation, and conversion to multi-year production contracts. Success means repeatable pilot-to-production conversions, multi-million ACV wins with strong unit economics, and creation of referenceable customers. This role is not just about hitting revenue targets. It is about shaping how the travel industry thinks about customer experience and educating the market, and positioning HTS' AI solution as a must-buy for travel brands. The Product Our product is a conversational AI customer service platform for travel and hospitality. It automates high volume intents like itinerary changes, refunds, cancellations and disruption handling. It integrates with CCaaS platforms and core travel systems to deliver reliable automation with seamless human fallback. Outcomes include higher containment, faster resolution times, improved CSAT, and lower cost per contact. What would your day-to-day look like: Enterprise Sales Execution Own the full enterprise sales motion end to end across airlines and other large enterprises, driving to multi-million ACV goals Lead outbound prospecting, opportunity qualification, and enterprise deal execution Build and advance pipeline through targeted outreach, partner channels, and executive networks Pilot Design & Conversion Design and execute pilots that convert into scaled, multi-year production deals Define success criteria tied to automation rate, AHT, recontact, CSAT, and margin impact Secure data access, escalation paths, and change management plans with the customer Commercial & Legal Navigation Navigate complex procurement, legal, and InfoSec processes with credibility Lead InfoSec reviews, DPAs, and data residency discussions with enterprise buyers Negotiate and orchestrate SOWs that map pilot exit criteria to production commitments Structure pricing with durable economics, including consumption models, commit ramps, and multi-year terms with clear ROI and guardrails Protect gross margin while creating clear paths for expansion Cross-Functional Alignment Partner with Solutions Engineering for integrations with Genesys, NICE, Five9, Talkdesk, Salesforce Service Cloud, or Zendesk Feed market insights to Product and Marketing to strengthen the playbook, collateral, and ROI models Customer Advocacy & Executive Engagement Land referenceable wins and drive executive engagement strategies, including case studies and C-level sponsorship Convert early adopters into compelling references and case studies An ideal candidate has Must haves 5-10 years in enterprise sales with a record of closing complex, multi-stakeholder deals at high-growth SaaS or AI companies Proven 0-to-1 experience launching a new motion or region, including building pipeline, shaping pricing, and writing the early playbook Consistent record of closing multimillion-dollar annual quotas and multi-year contracts, comfortable with $3M+ TCV and $1M+ ARR equivalents At least two examples of converting a paid pilot into a multi-year production contract with defined success metrics and expansion path Pricing and negotiation depth in AI consumption models: commit ramps, per-resolution or per-conversation pricing, minimums, and multi-year terms aligned to ROI Skilled in value engineering and building ROI cases tied to automation rates and service cost reduction Executive presence with comfort selling to C-level, Operations, CX, IT, and Security, with clear written and verbal communication Self-directed builder with high agency who thrives in prospecting, discovery, pilot design, commercial negotiation, and internal orchestration without heavy SDR or SE coverage Time-zone flexibility across the Americas and Europe, with willingness to travel as needed Nice to haves Experience selling to or partnering with CX, innovation, or operations leaders in travel, customer support, or digital transformation; familiarity with CCaaS, agent assist, or workflow automation is an asset Fluency in the metrics that matter to CX leaders: containment, AHT, FCR, recontact rate, CSAT, cost per contact, staffing impact Perks and benefits Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health Automatic contributions when you start with Hopper through Smart Pension Please ask us about our very generous parental leave, much above industry standards Access to co-working space on demand through FlexDesk AND Work-from-home stipend Carrot Cash travel stipend Unlimited PTO Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact More about Hopper/ HTS At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. In HTS, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the most innovative company in travel by Fast Company. Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us!
Sep 20, 2025
Full time
About the job We are hiring a Founding Enterprise Account Executive, AI to own the first wave of enterprise deals across airlines and large travel brands for HTS' latest AI offering. This is a 0-to-1 role responsible for proving out our global go-to-market strategy, running the full enterprise sales cycle from prospecting through pilot design, legal/InfoSec diligence, negotiation, and conversion to multi-year production contracts. Success means repeatable pilot-to-production conversions, multi-million ACV wins with strong unit economics, and creation of referenceable customers. This role is not just about hitting revenue targets. It is about shaping how the travel industry thinks about customer experience and educating the market, and positioning HTS' AI solution as a must-buy for travel brands. The Product Our product is a conversational AI customer service platform for travel and hospitality. It automates high volume intents like itinerary changes, refunds, cancellations and disruption handling. It integrates with CCaaS platforms and core travel systems to deliver reliable automation with seamless human fallback. Outcomes include higher containment, faster resolution times, improved CSAT, and lower cost per contact. What would your day-to-day look like: Enterprise Sales Execution Own the full enterprise sales motion end to end across airlines and other large enterprises, driving to multi-million ACV goals Lead outbound prospecting, opportunity qualification, and enterprise deal execution Build and advance pipeline through targeted outreach, partner channels, and executive networks Pilot Design & Conversion Design and execute pilots that convert into scaled, multi-year production deals Define success criteria tied to automation rate, AHT, recontact, CSAT, and margin impact Secure data access, escalation paths, and change management plans with the customer Commercial & Legal Navigation Navigate complex procurement, legal, and InfoSec processes with credibility Lead InfoSec reviews, DPAs, and data residency discussions with enterprise buyers Negotiate and orchestrate SOWs that map pilot exit criteria to production commitments Structure pricing with durable economics, including consumption models, commit ramps, and multi-year terms with clear ROI and guardrails Protect gross margin while creating clear paths for expansion Cross-Functional Alignment Partner with Solutions Engineering for integrations with Genesys, NICE, Five9, Talkdesk, Salesforce Service Cloud, or Zendesk Feed market insights to Product and Marketing to strengthen the playbook, collateral, and ROI models Customer Advocacy & Executive Engagement Land referenceable wins and drive executive engagement strategies, including case studies and C-level sponsorship Convert early adopters into compelling references and case studies An ideal candidate has Must haves 5-10 years in enterprise sales with a record of closing complex, multi-stakeholder deals at high-growth SaaS or AI companies Proven 0-to-1 experience launching a new motion or region, including building pipeline, shaping pricing, and writing the early playbook Consistent record of closing multimillion-dollar annual quotas and multi-year contracts, comfortable with $3M+ TCV and $1M+ ARR equivalents At least two examples of converting a paid pilot into a multi-year production contract with defined success metrics and expansion path Pricing and negotiation depth in AI consumption models: commit ramps, per-resolution or per-conversation pricing, minimums, and multi-year terms aligned to ROI Skilled in value engineering and building ROI cases tied to automation rates and service cost reduction Executive presence with comfort selling to C-level, Operations, CX, IT, and Security, with clear written and verbal communication Self-directed builder with high agency who thrives in prospecting, discovery, pilot design, commercial negotiation, and internal orchestration without heavy SDR or SE coverage Time-zone flexibility across the Americas and Europe, with willingness to travel as needed Nice to haves Experience selling to or partnering with CX, innovation, or operations leaders in travel, customer support, or digital transformation; familiarity with CCaaS, agent assist, or workflow automation is an asset Fluency in the metrics that matter to CX leaders: containment, AHT, FCR, recontact rate, CSAT, cost per contact, staffing impact Perks and benefits Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health Automatic contributions when you start with Hopper through Smart Pension Please ask us about our very generous parental leave, much above industry standards Access to co-working space on demand through FlexDesk AND Work-from-home stipend Carrot Cash travel stipend Unlimited PTO Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact More about Hopper/ HTS At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. In HTS, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the most innovative company in travel by Fast Company. Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us!
