Working hours: Monday to Friday, 13.00 - 21.30 (Flexible but ideally 30 - 37.5 hrs per week) Contract: This is a 3 month FTC over summer (flexible on dates, with the potential to return over Christmas/Easter depending on business requirements and term dates) While initial training will take place on site at our Bournemouth office, some aspects of the role can be completed from home, and we're happy to discuss working hours that suit your schedule. About Kortext Kortext is an exciting and fast-growing tech business in the education sector. As the UK's student learning content and engagement platform partnering with over 100 UK universities and many more worldwide, we need great people to join our team. Our purpose is to support universities in their mission to educate the next generation of difference-makers! The Role Reporting to the Customer Operations Manager, the Customer Success Administrator will take ownership of supporting a core customer by managing the systems, processes, and tools essential to their day-to-day operations. This role involves providing responsive support to end users, retail stores, and internal teams to ensure smooth service delivery. The focus is on maintaining high service standards and operational efficiency across all touchpoints. Key responsibilities As part of your training and development, you will: Liaise and build rapport with Kortext customers, answering day-to-day queries Learn core features of the Kortext platform, including Fusion, and Study+ Assist with testing and troubleshooting tickets across various platform functions Understand and support user admin tasks (password resets, account updates, usage tracking) Gain familiarity with our provisioning processes for the core customer Build an understanding on Kortext mobile and desktop apps and their limitations Learn key Salesforce workflows including case management, queues and dashboards Adhere to GDPR protocols Maintain accurate records and follow best practices in ticket resolution Key skills & Requirements Essential Strong communication and interpersonal skills, with the ability to build rapport Basic understanding of Microsoft Office Suite and ability to learn new systems An interest in digital education technology and operations Organisational and time management skills A collaborative and proactive attitude Willingness to take on feedback and continuously improve Desirable Experience using Salesforce or similar CRM systems Previous exposure to customer service, support desks or digital platforms Understanding of GDPR principles Kortext Benefits Flexible working We appreciate that individuals' situations can vary for childcare, studying or many other reasons. With that in mind, we can offer flexibility within hours to accommodate this. Office close to the beach Our Office is situated locally to the beach. In 2022 & 2023, we held our Kortext summer party at the beach, and it was an excellent setting for our remote and local staff to connect. 26 days Holiday We start at 26 days of Holiday plus eight bank holidays, with an opportunity to increase to 28 days after five years (pro rata for part-time members)! Learning and development We offer a range of L&D, regular refresher training, coaching and mentoring, buddy programme, and many more! Equal Opportunities Employer: Kortext is committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. We encourage everyone to apply. Reasonable Adjustments: We recognise that everyone is unique, and we encourage you to speak to us should you require any adjustments during the hiring process & your employment. Follow Kortext on LinkedIn, Twitter and Instagram Job Type: Fixed term contract Contract length: 3 months Pay: £25,000.00 per year Application question(s): Are you able to attend in-person training at our Bournemouth office for one week? Work Location: In person
Jun 28, 2025
Full time
Working hours: Monday to Friday, 13.00 - 21.30 (Flexible but ideally 30 - 37.5 hrs per week) Contract: This is a 3 month FTC over summer (flexible on dates, with the potential to return over Christmas/Easter depending on business requirements and term dates) While initial training will take place on site at our Bournemouth office, some aspects of the role can be completed from home, and we're happy to discuss working hours that suit your schedule. About Kortext Kortext is an exciting and fast-growing tech business in the education sector. As the UK's student learning content and engagement platform partnering with over 100 UK universities and many more worldwide, we need great people to join our team. Our purpose is to support universities in their mission to educate the next generation of difference-makers! The Role Reporting to the Customer Operations Manager, the Customer Success Administrator will take ownership of supporting a core customer by managing the systems, processes, and tools essential to their day-to-day operations. This role involves providing responsive support to end users, retail stores, and internal teams to ensure smooth service delivery. The focus is on maintaining high service standards and operational efficiency across all touchpoints. Key responsibilities As part of your training and development, you will: Liaise and build rapport with Kortext customers, answering day-to-day queries Learn core features of the Kortext platform, including Fusion, and Study+ Assist with testing and troubleshooting tickets across various platform functions Understand and support user admin tasks (password resets, account updates, usage tracking) Gain familiarity with our provisioning processes for the core customer Build an understanding on Kortext mobile and desktop apps and their limitations Learn key Salesforce workflows including case management, queues and dashboards Adhere to GDPR protocols Maintain accurate records and follow best practices in ticket resolution Key skills & Requirements Essential Strong communication and interpersonal skills, with the ability to build rapport Basic understanding of Microsoft Office Suite and ability to learn new systems An interest in digital education technology and operations Organisational and time management skills A collaborative and proactive attitude Willingness to take on feedback and continuously improve Desirable Experience using Salesforce or similar CRM systems Previous exposure to customer service, support desks or digital platforms Understanding of GDPR principles Kortext Benefits Flexible working We appreciate that individuals' situations can vary for childcare, studying or many other reasons. With that in mind, we can offer flexibility within hours to accommodate this. Office close to the beach Our Office is situated locally to the beach. In 2022 & 2023, we held our Kortext summer party at the beach, and it was an excellent setting for our remote and local staff to connect. 26 days Holiday We start at 26 days of Holiday plus eight bank holidays, with an opportunity to increase to 28 days after five years (pro rata for part-time members)! Learning and development We offer a range of L&D, regular refresher training, coaching and mentoring, buddy programme, and many more! Equal Opportunities Employer: Kortext is committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. We encourage everyone to apply. Reasonable Adjustments: We recognise that everyone is unique, and we encourage you to speak to us should you require any adjustments during the hiring process & your employment. Follow Kortext on LinkedIn, Twitter and Instagram Job Type: Fixed term contract Contract length: 3 months Pay: £25,000.00 per year Application question(s): Are you able to attend in-person training at our Bournemouth office for one week? Work Location: In person
We are no longer accepting CVs for this position. Applications for this role have now closed. If you have the relevant experience for this position, we may have similar roles now or in the future. If you would like to submit your CV on a general basis, please follow the link below: Salary: £Exceptional + a Fantastic Benefits Package and Hybrid Working Leading international firm of patent and trademark attorneys require two patent paralegals to join two of their teams and ensure a high level of support is delivered across the London office. These are both new roles and have come about due to strong business growth. As a key member of the team, you will be tasked with a variety of duties including both paralegal and administrative responsibilities: Assisting fee earners in obtaining information from EPO, UKIPO, EUIPO, WIPO and other IP related websites and databases. Producing reports for fee earners Preparing correspondence and emails to clients, IP offices and overseas agents Preparing standard reporting letters to clients Drafting, amending and proof-reading documents with technical content Updating databases with new cases and clients Managing diaries for patent and trademark renewals Monitoring patent and trademark deadlines and overseeing the patent and trademark deadlines Checking, logging and filing of hard copy official documents at the UK-IPO, EPO EUIPO, WIPO where necessary Preparing and handling all ancillary documentation Instructing overseas agents to attend to filing of new patent, design and trademark applications This is a busy role, and you must be able to work independently to a high standard as well collaboratively as part of a team. You must be able to work under pressure and respond to changing demands on a daily basis and be able to prioritise deadlines. Ideally, the client would like a paralegal who has already gained experience in either patents, trademarks or IP work but they will consider an LPC graduate with an IP elective, exceptional academics and a genuine passion for patent / IP law. This is a fantastic opportunity for a patent paralegal / administrator to join a successful, progressive and innovative law firm. A very generous salary on offer for experienced candidates as well as a fantastic benefits package and hybrid working options. McKinlay Law endeavour to contact all successful candidates within 24 hours. However, due to the volume of applications that we receive, we are not able to respond to every candidate individually. If you have not heard from us within 24 hours your application has been unsuccessful and we have not retained your details.
Jun 28, 2025
Full time
We are no longer accepting CVs for this position. Applications for this role have now closed. If you have the relevant experience for this position, we may have similar roles now or in the future. If you would like to submit your CV on a general basis, please follow the link below: Salary: £Exceptional + a Fantastic Benefits Package and Hybrid Working Leading international firm of patent and trademark attorneys require two patent paralegals to join two of their teams and ensure a high level of support is delivered across the London office. These are both new roles and have come about due to strong business growth. As a key member of the team, you will be tasked with a variety of duties including both paralegal and administrative responsibilities: Assisting fee earners in obtaining information from EPO, UKIPO, EUIPO, WIPO and other IP related websites and databases. Producing reports for fee earners Preparing correspondence and emails to clients, IP offices and overseas agents Preparing standard reporting letters to clients Drafting, amending and proof-reading documents with technical content Updating databases with new cases and clients Managing diaries for patent and trademark renewals Monitoring patent and trademark deadlines and overseeing the patent and trademark deadlines Checking, logging and filing of hard copy official documents at the UK-IPO, EPO EUIPO, WIPO where necessary Preparing and handling all ancillary documentation Instructing overseas agents to attend to filing of new patent, design and trademark applications This is a busy role, and you must be able to work independently to a high standard as well collaboratively as part of a team. You must be able to work under pressure and respond to changing demands on a daily basis and be able to prioritise deadlines. Ideally, the client would like a paralegal who has already gained experience in either patents, trademarks or IP work but they will consider an LPC graduate with an IP elective, exceptional academics and a genuine passion for patent / IP law. This is a fantastic opportunity for a patent paralegal / administrator to join a successful, progressive and innovative law firm. A very generous salary on offer for experienced candidates as well as a fantastic benefits package and hybrid working options. McKinlay Law endeavour to contact all successful candidates within 24 hours. However, due to the volume of applications that we receive, we are not able to respond to every candidate individually. If you have not heard from us within 24 hours your application has been unsuccessful and we have not retained your details.
Membership Administrator Medical & Healthcare - Membership Body Hybrid - 2 days in the London office (Monday and Tuesday ideally), 3 days working from home) 3 months temporary, full-time Salary £15.38 - £17.58 per hour Start ASAP Our client is a prestigious healthcare membership organisation representing medical professionals across the UK, are now seeking a dedicated and detail-focused Membership Administrator to join their supportive team. The Role The Membership Administrator will be at the heart of the organisation's member services, ensuring that medical professionals receive prompt, accurate, and courteous support throughout their membership journey. You will also play a key role in supporting internal committees-coordinating meetings, distributing documentation, and liaising with members and healthcare leaders involved in governance and standards development. Responsibilities - Respond to membership queries from healthcare professionals via email and phone. - Process new membership applications, renewals, and upgrades using the CRM system. - Maintain accurate and compliant member records in line with data protection regulations. - Coordinate and provide administrative support for internal committees and working groups, including scheduling, agendas, minute-taking, and document circulation. - Act as a point of contact for committee members, ensuring timely communication and follow-ups. - Assist in preparing membership reports and dashboards for the Membership Manager and leadership team. Essential Skills - Previous experience in a membership or administrative support role, ideally within a healthcare or professional membership body. - Experience supporting committees, governance groups, or working groups (e.g., arranging meetings, preparing papers, drafting minutes). - Strong verbal and written communication skills, with confidence interacting with senior professionals and clinicians. - Highly organised, with excellent attention to detail and a proactive approach. - Familiarity with CRM systems - Understanding of GDPR, confidentiality, and professional standards within healthcare settings. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 28, 2025
Full time
Membership Administrator Medical & Healthcare - Membership Body Hybrid - 2 days in the London office (Monday and Tuesday ideally), 3 days working from home) 3 months temporary, full-time Salary £15.38 - £17.58 per hour Start ASAP Our client is a prestigious healthcare membership organisation representing medical professionals across the UK, are now seeking a dedicated and detail-focused Membership Administrator to join their supportive team. The Role The Membership Administrator will be at the heart of the organisation's member services, ensuring that medical professionals receive prompt, accurate, and courteous support throughout their membership journey. You will also play a key role in supporting internal committees-coordinating meetings, distributing documentation, and liaising with members and healthcare leaders involved in governance and standards development. Responsibilities - Respond to membership queries from healthcare professionals via email and phone. - Process new membership applications, renewals, and upgrades using the CRM system. - Maintain accurate and compliant member records in line with data protection regulations. - Coordinate and provide administrative support for internal committees and working groups, including scheduling, agendas, minute-taking, and document circulation. - Act as a point of contact for committee members, ensuring timely communication and follow-ups. - Assist in preparing membership reports and dashboards for the Membership Manager and leadership team. Essential Skills - Previous experience in a membership or administrative support role, ideally within a healthcare or professional membership body. - Experience supporting committees, governance groups, or working groups (e.g., arranging meetings, preparing papers, drafting minutes). - Strong verbal and written communication skills, with confidence interacting with senior professionals and clinicians. - Highly organised, with excellent attention to detail and a proactive approach. - Familiarity with CRM systems - Understanding of GDPR, confidentiality, and professional standards within healthcare settings. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful. Contact/Further Information If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Contact/Further Information If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact Start Rite Business CentreBroadland Business ParkPeachman Way. Norwich. NR7 0WF For Legal & Financial Recruitment, please visit:
Jun 28, 2025
Full time
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful. Contact/Further Information If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Contact/Further Information If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact Start Rite Business CentreBroadland Business ParkPeachman Way. Norwich. NR7 0WF For Legal & Financial Recruitment, please visit:
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jun 28, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Job Title: HR Administrator (Temporary) Location: White City, London Contract: Full-time, Office-Based Until September Pay Rate: £14.50 - £16.00 per hour About the Role: We're on the lookout for a proactive and personable HR Administrator to join our People & Culture team on a temporary basis. This is a fantastic opportunity for someone who's highly organised, thrives in a busy office environment, and enjoys getting involved in meaningful projects that make a difference. You'll be the go-to admin superstar, providing essential support across various HR activities while also playing a key role in fun internal initiatives-think planning charity quizzes, driving employee engagement, and helping us champion a responsible and inclusive culture . What You'll Be Doing: ️ Supporting day-to-day HR admin tasks with precision and reliability Organising internal events and initiatives that boost engagement Helping to deliver fun, purpose-driven projects (like charity fundraisers!) ️ Acting as a friendly, visible presence in the office-chatting with colleagues, encouraging participation, and building great relationships Assisting with our work in CSR, ESG, and partnerships with charities Ensuring documentation and records are accurate and up to date What We're Looking For: Solid admin experience-ideally in an HR or office-based role Someone confident, friendly, and excited to get involved with people and projects A genuine interest in HR, employee wellbeing, and sustainability/ESG Excellent communication skills and a can-do attitude If you're organised, outgoing, and ready to roll up your sleeves in a fast-paced and rewarding environment, we'd love to hear from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 28, 2025
Full time
Job Title: HR Administrator (Temporary) Location: White City, London Contract: Full-time, Office-Based Until September Pay Rate: £14.50 - £16.00 per hour About the Role: We're on the lookout for a proactive and personable HR Administrator to join our People & Culture team on a temporary basis. This is a fantastic opportunity for someone who's highly organised, thrives in a busy office environment, and enjoys getting involved in meaningful projects that make a difference. You'll be the go-to admin superstar, providing essential support across various HR activities while also playing a key role in fun internal initiatives-think planning charity quizzes, driving employee engagement, and helping us champion a responsible and inclusive culture . What You'll Be Doing: ️ Supporting day-to-day HR admin tasks with precision and reliability Organising internal events and initiatives that boost engagement Helping to deliver fun, purpose-driven projects (like charity fundraisers!) ️ Acting as a friendly, visible presence in the office-chatting with colleagues, encouraging participation, and building great relationships Assisting with our work in CSR, ESG, and partnerships with charities Ensuring documentation and records are accurate and up to date What We're Looking For: Solid admin experience-ideally in an HR or office-based role Someone confident, friendly, and excited to get involved with people and projects A genuine interest in HR, employee wellbeing, and sustainability/ESG Excellent communication skills and a can-do attitude If you're organised, outgoing, and ready to roll up your sleeves in a fast-paced and rewarding environment, we'd love to hear from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
N etworking Security Engineer To £70k + Benefits + Training + Supportive Culture Based: Manchester Who's it for We are proud to be partnering with a leading tech employer with headquarters in Manchester. A business driven by both technology and great service, they now require a network security engineer to help support and develop their internal IT network security capability. Employing over 500 IT staff they offer an amazing career opportunity, coupled with an award winning culture, brilliant training and support across all your certification pathways. The role The network security engineer will be a highly skilled individual aimed at designing, maintaining, and improving the overall network security posture of the core networks across all vendor types in use ( Cisco, Fortinet primarily). You will implement policies and procedures to aid other engineers to maintain secure delivery of support issues and projects. This is a hands-on role that delivers network security to a level that can deflect most if not all attacks aimed at the network infrastructure. This role reports directly into a Senior Networking Operations Manager and works alongside the Network Infrastructure team, but is also accountable to the internal systems teams within the business. What you'll do Network Security Maintenance: - Design, implement, and maintain security measures across all areas of the network infrastructure, ensuring compliance with industry best practices and organisational policies. - Monitor and analyse network traffic, security logs, and event data to identify and respond to potential security threats. - Regularly review network configurations and device hardening to ensure security controls are effective and up to date. - Stay up to date with the latest network and security trends, technologies, and threats to continuously improve network security measures. Network Segmentation and Access Control: - Design and implement network segmentation to enhance network security and isolate sensitive data on the core network. - Configure and manage access control lists (ACLs), firewalls, and other security devices to enforce network segmentation and control traffic flow. - Collaborate with other teams to define and enforce network access policies, ensuring that only authorized personnel and devices have appropriate access rights. Proactive Security Testing and Vulnerability Management: - Conduct and organise regular security assessments, including vulnerability scanning and testing, to identify weaknesses in the network infrastructure. - Collaborate with system administrators and application owners to address identified vulnerabilities and implement necessary patches or configuration changes. - Develop and maintain a comprehensive vulnerability management program, including vulnerability tracking, risk assessment, and remediation planning. Stakeholder Collaboration: - Act as a stakeholder for the response team, providing expert guidance on security-related alerts, incidents, and potential improvements. - Collaborate with cross-functional teams, including network engineers, system administrators, and application developers, to implement security network solutions and improve overall network security posture. - Participate in network security incident response activities by providing technical expertise and assisting in investigations when necessary.
Jun 28, 2025
Full time
N etworking Security Engineer To £70k + Benefits + Training + Supportive Culture Based: Manchester Who's it for We are proud to be partnering with a leading tech employer with headquarters in Manchester. A business driven by both technology and great service, they now require a network security engineer to help support and develop their internal IT network security capability. Employing over 500 IT staff they offer an amazing career opportunity, coupled with an award winning culture, brilliant training and support across all your certification pathways. The role The network security engineer will be a highly skilled individual aimed at designing, maintaining, and improving the overall network security posture of the core networks across all vendor types in use ( Cisco, Fortinet primarily). You will implement policies and procedures to aid other engineers to maintain secure delivery of support issues and projects. This is a hands-on role that delivers network security to a level that can deflect most if not all attacks aimed at the network infrastructure. This role reports directly into a Senior Networking Operations Manager and works alongside the Network Infrastructure team, but is also accountable to the internal systems teams within the business. What you'll do Network Security Maintenance: - Design, implement, and maintain security measures across all areas of the network infrastructure, ensuring compliance with industry best practices and organisational policies. - Monitor and analyse network traffic, security logs, and event data to identify and respond to potential security threats. - Regularly review network configurations and device hardening to ensure security controls are effective and up to date. - Stay up to date with the latest network and security trends, technologies, and threats to continuously improve network security measures. Network Segmentation and Access Control: - Design and implement network segmentation to enhance network security and isolate sensitive data on the core network. - Configure and manage access control lists (ACLs), firewalls, and other security devices to enforce network segmentation and control traffic flow. - Collaborate with other teams to define and enforce network access policies, ensuring that only authorized personnel and devices have appropriate access rights. Proactive Security Testing and Vulnerability Management: - Conduct and organise regular security assessments, including vulnerability scanning and testing, to identify weaknesses in the network infrastructure. - Collaborate with system administrators and application owners to address identified vulnerabilities and implement necessary patches or configuration changes. - Develop and maintain a comprehensive vulnerability management program, including vulnerability tracking, risk assessment, and remediation planning. Stakeholder Collaboration: - Act as a stakeholder for the response team, providing expert guidance on security-related alerts, incidents, and potential improvements. - Collaborate with cross-functional teams, including network engineers, system administrators, and application developers, to implement security network solutions and improve overall network security posture. - Participate in network security incident response activities by providing technical expertise and assisting in investigations when necessary.
Job Title: Private Wealth Client Onboarding Administrator Job Details Date: 11 Oct 2024 Sector: FINANCIAL MARKETS Type: Permanent Location: London Salary: £50,000 - 55,000 per annum Email: Ref: DB 11/10/2024 Company Overview A Wealth and Asset Management company based in the City of London is seeking an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team. The role involves delivering high-quality client service and suggesting improvements to the department's working practices. Role Details This is a hybrid role, with 3 days in the office and 2 days working from home. Responsibilities Work closely with Investment Managers from the start of the client relationship to discuss requirements, arrange account opening, liaise with internal teams and third parties, and maintain ongoing contact with clients. Maintain existing client accounts, including AML reviews, amendments to agreements, sub-accounts, and record keeping. Liaise with third parties regarding custodial matters and the opening of derivative and FFX accounts. Develop ongoing relationships with clients where appropriate. Administer client data on internal and external systems. Handle client queries related to reporting, cash transactions, custody arrangements, and transitions. Coordinate with third-party consultants and audit firms to meet client requirements. Collaborate with colleagues across the business to ensure high-quality service delivery. Assist and train new and junior team members and other departments as needed. Provide support to Investment Managers and cover for the Client Administration Team. Attend client meetings when required. Person Specification Sound technical knowledge and experience of client onboarding within an Asset Management environment. Minimum 2 years' experience in a similar role. Strong understanding of the structure and organization of Asset Management firms. Excellent organizational skills with the ability to work independently and motivate oneself. Ability to prioritize tasks to meet deadlines and handle multiple responsibilities. Strong written and verbal communication skills. Confidence to interact directly with clients and colleagues at all levels. Numerical, analytical, and PC skills. Knowledge of investment parameters and fee structures for discretionary portfolios. Familiarity with investment instruments, securities, corporate actions, and capital gains tax rules. Relevant industry qualifications such as IOC.
Jun 28, 2025
Full time
Job Title: Private Wealth Client Onboarding Administrator Job Details Date: 11 Oct 2024 Sector: FINANCIAL MARKETS Type: Permanent Location: London Salary: £50,000 - 55,000 per annum Email: Ref: DB 11/10/2024 Company Overview A Wealth and Asset Management company based in the City of London is seeking an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team. The role involves delivering high-quality client service and suggesting improvements to the department's working practices. Role Details This is a hybrid role, with 3 days in the office and 2 days working from home. Responsibilities Work closely with Investment Managers from the start of the client relationship to discuss requirements, arrange account opening, liaise with internal teams and third parties, and maintain ongoing contact with clients. Maintain existing client accounts, including AML reviews, amendments to agreements, sub-accounts, and record keeping. Liaise with third parties regarding custodial matters and the opening of derivative and FFX accounts. Develop ongoing relationships with clients where appropriate. Administer client data on internal and external systems. Handle client queries related to reporting, cash transactions, custody arrangements, and transitions. Coordinate with third-party consultants and audit firms to meet client requirements. Collaborate with colleagues across the business to ensure high-quality service delivery. Assist and train new and junior team members and other departments as needed. Provide support to Investment Managers and cover for the Client Administration Team. Attend client meetings when required. Person Specification Sound technical knowledge and experience of client onboarding within an Asset Management environment. Minimum 2 years' experience in a similar role. Strong understanding of the structure and organization of Asset Management firms. Excellent organizational skills with the ability to work independently and motivate oneself. Ability to prioritize tasks to meet deadlines and handle multiple responsibilities. Strong written and verbal communication skills. Confidence to interact directly with clients and colleagues at all levels. Numerical, analytical, and PC skills. Knowledge of investment parameters and fee structures for discretionary portfolios. Familiarity with investment instruments, securities, corporate actions, and capital gains tax rules. Relevant industry qualifications such as IOC.
HCM and MIS Provisioning Technical Business Analyst Reports to: Senior IT and Systems Project Manager Location: Currently operating hybrid working in our West London Office Contract: FTC (6 months) Pattern: Full Time (standard hours 9am - 5.30pm) Salary: £40,000 to £50,000 (depending on experience) Ark is implementing Midland HR's iTrent as our new Human Capital Management (HCM) and payroll system, replacing Cezanne and integrating with Microsoft Entra and Bromcom. We are seeking a Technical Business Analyst to support the integration of iTrent into Ark's infrastructure, with a focus on identity provisioning, system decommissioning, and ensuring accurate data flows across systems. Another key part of this role will involve supporting the integration between iTrent and Bromcom, ensuring that staff records are created accurately and that key data is written back to Bromcom to maintain consistency across systems. This will require a detailed understanding of data dependencies, user lifecycle events, and how these systems interact within Ark's broader technical architecture. You will work closely with the Project Manager, IT, HR, and school stakeholders to: Redevelop, document and implement staff onboarding and offboarding request workflows. Manage a smooth and secure transition. Maintain continuity of service across systems during the rollout. The HCM and MIS Provisioning Technical Business Analyst will report into the Senior IT and Systems Project Manager. This role is currently operating hybrid working in our West London Office on a fixed term basis working full time. Key Responsibilities: Define and document the preferred approach to identity provisioning using iTrent and Microsoft Entra. Ensure new provisioning processes include all necessary data to support downstream systems, particularly Bromcom. Collaborate with IT and People teams to align provisioning with Ark's infrastructure and security standards. Support the decommissioning of legacy systems (Cezanne and Bromcom as legacy systems and Salamander as the integration service) Responsible for data quality checks and correction of data during migration Update and maintain system interface maps and data flow documentation. Contribute to the Transition to Service document and handover to the support teams. Key Requirements: Right to work in the UK This post is subject to an enhanced DBS check The role will be office and home based, with a requirement for the role to be either onsite at a school or in the office 2 to 3 times a week. BSc Business Analysis certification or equivalent (desirable). Microsoft Certified: Identity and Access Administrator Associate (desirable). Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education. Recently, Ark moved to new offices at EdCity - a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together. Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link .
Jun 28, 2025
Full time
HCM and MIS Provisioning Technical Business Analyst Reports to: Senior IT and Systems Project Manager Location: Currently operating hybrid working in our West London Office Contract: FTC (6 months) Pattern: Full Time (standard hours 9am - 5.30pm) Salary: £40,000 to £50,000 (depending on experience) Ark is implementing Midland HR's iTrent as our new Human Capital Management (HCM) and payroll system, replacing Cezanne and integrating with Microsoft Entra and Bromcom. We are seeking a Technical Business Analyst to support the integration of iTrent into Ark's infrastructure, with a focus on identity provisioning, system decommissioning, and ensuring accurate data flows across systems. Another key part of this role will involve supporting the integration between iTrent and Bromcom, ensuring that staff records are created accurately and that key data is written back to Bromcom to maintain consistency across systems. This will require a detailed understanding of data dependencies, user lifecycle events, and how these systems interact within Ark's broader technical architecture. You will work closely with the Project Manager, IT, HR, and school stakeholders to: Redevelop, document and implement staff onboarding and offboarding request workflows. Manage a smooth and secure transition. Maintain continuity of service across systems during the rollout. The HCM and MIS Provisioning Technical Business Analyst will report into the Senior IT and Systems Project Manager. This role is currently operating hybrid working in our West London Office on a fixed term basis working full time. Key Responsibilities: Define and document the preferred approach to identity provisioning using iTrent and Microsoft Entra. Ensure new provisioning processes include all necessary data to support downstream systems, particularly Bromcom. Collaborate with IT and People teams to align provisioning with Ark's infrastructure and security standards. Support the decommissioning of legacy systems (Cezanne and Bromcom as legacy systems and Salamander as the integration service) Responsible for data quality checks and correction of data during migration Update and maintain system interface maps and data flow documentation. Contribute to the Transition to Service document and handover to the support teams. Key Requirements: Right to work in the UK This post is subject to an enhanced DBS check The role will be office and home based, with a requirement for the role to be either onsite at a school or in the office 2 to 3 times a week. BSc Business Analysis certification or equivalent (desirable). Microsoft Certified: Identity and Access Administrator Associate (desirable). Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education. Recently, Ark moved to new offices at EdCity - a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together. Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link .
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Qualifications Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Qualifications Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend . click apply for full job details
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend . click apply for full job details
Senior Salesforce Administrator - Salesforce CPQ Focus Hybrid - London or Ipswich (UK-based candidates only) Full-Time Permanent £55,000 - £65,000 DOE + benefits We are working with a fast-scaling, tech-driven organisation seeking a Senior Salesforce Administrator to take full ownership of their evolving Salesforce ecosystem. This is a high-impact role where you'll lead administration, optimisation, and innovation across Salesforce and its integrated tools, with a key focus on Salesforce CPQ. Key Responsibilities Lead Salesforce platform administration: users, roles, permissions, security Manage third-party integrations (e.g., Precursive, Ironclad, Account Engagement) Build and maintain custom reports and dashboards for leadership insight Own all Salesforce CPQ configurations - product/price rules, guided selling, contracts Drive continuous improvement through audits, automation, and data quality checks Define and track critical KPIs like pipeline, conversion, and quote velocity Maintain documentation, manage sandbox testing, and support release cycles Lead requirements gathering, user training, and stakeholder workshops Represent Salesforce within centres of excellence and change advisory boards Requirements : Strong understanding of Salesforce core features: Flows, Lightning, Roles, Data Modelling Hands-on experience with Salesforce CPQ Skilled at translating business needs into technical solutions Experience with payments tech or APIs is a plus Salesforce Admin certification (ADM 201) is preferred Additional certifications (CPQ Specialist, Platform App Builder) are highly desirable UK-based with the ability to travel to London or Ipswich offices occasionally Ready to take full ownership of a dynamic Salesforce environment with strong CPQ responsibility? Apply today to join a collaborative, high-growth business where your expertise truly makes an impact
Jun 28, 2025
Full time
Senior Salesforce Administrator - Salesforce CPQ Focus Hybrid - London or Ipswich (UK-based candidates only) Full-Time Permanent £55,000 - £65,000 DOE + benefits We are working with a fast-scaling, tech-driven organisation seeking a Senior Salesforce Administrator to take full ownership of their evolving Salesforce ecosystem. This is a high-impact role where you'll lead administration, optimisation, and innovation across Salesforce and its integrated tools, with a key focus on Salesforce CPQ. Key Responsibilities Lead Salesforce platform administration: users, roles, permissions, security Manage third-party integrations (e.g., Precursive, Ironclad, Account Engagement) Build and maintain custom reports and dashboards for leadership insight Own all Salesforce CPQ configurations - product/price rules, guided selling, contracts Drive continuous improvement through audits, automation, and data quality checks Define and track critical KPIs like pipeline, conversion, and quote velocity Maintain documentation, manage sandbox testing, and support release cycles Lead requirements gathering, user training, and stakeholder workshops Represent Salesforce within centres of excellence and change advisory boards Requirements : Strong understanding of Salesforce core features: Flows, Lightning, Roles, Data Modelling Hands-on experience with Salesforce CPQ Skilled at translating business needs into technical solutions Experience with payments tech or APIs is a plus Salesforce Admin certification (ADM 201) is preferred Additional certifications (CPQ Specialist, Platform App Builder) are highly desirable UK-based with the ability to travel to London or Ipswich offices occasionally Ready to take full ownership of a dynamic Salesforce environment with strong CPQ responsibility? Apply today to join a collaborative, high-growth business where your expertise truly makes an impact
In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible 24/7 call out when on rota Security Clearance: Eligible for DV Clearance About the role: Our cross-domain services are used in high-profile government organisations. The demand for these services continues to grow in both scope and scale. We are seeking an experienced Site Reliability Engineer to help satisfy that demand. As an SRE you will be responsible for ensuring the availability, performance and cost effectiveness of these services. You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks. Key Responsibilities of the Site Reliability Engineer: Collaborate with Software Engineers to improve reliability and performance in their subsystems Partner with System Administrators in automating toil and eliminating alerts Evolve observability and monitoring capabilities to identify and solve problems before they impact the business Support development environments to help us achieve our delivery and quality goals Research and evaluate technologies, tools and services to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using and maintaining CI / CD tools (such as Jenkins or similar) Experience with monitoring tools such as InfluxDB, Prometheus or Grafana. Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution) Good understanding of relational databases and SQL Linux command line, administration and shell scripting Working knowledge of network security protocols Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a service management environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are many great reasons to join our team! Pension Plan Secure your future with our competitive pension plan that offers an 8% employer contribution. Private Medical Healthcare Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family. Learning and Development Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth. To support this, everyone receives an annual training budget of £1,000. Flexible Working We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life. Electric Vehicle Scheme Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program. Holidays Enjoy annual leave of 25 days, plus bank holidays, allowing you to recharge and spend time on what matters most. Team Events We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties-opportunities to relax, reflect, and have fun as a team. Additional Benefits We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals. Further Information: To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process. At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jun 28, 2025
Full time
In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible 24/7 call out when on rota Security Clearance: Eligible for DV Clearance About the role: Our cross-domain services are used in high-profile government organisations. The demand for these services continues to grow in both scope and scale. We are seeking an experienced Site Reliability Engineer to help satisfy that demand. As an SRE you will be responsible for ensuring the availability, performance and cost effectiveness of these services. You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks. Key Responsibilities of the Site Reliability Engineer: Collaborate with Software Engineers to improve reliability and performance in their subsystems Partner with System Administrators in automating toil and eliminating alerts Evolve observability and monitoring capabilities to identify and solve problems before they impact the business Support development environments to help us achieve our delivery and quality goals Research and evaluate technologies, tools and services to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using and maintaining CI / CD tools (such as Jenkins or similar) Experience with monitoring tools such as InfluxDB, Prometheus or Grafana. Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution) Good understanding of relational databases and SQL Linux command line, administration and shell scripting Working knowledge of network security protocols Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a service management environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are many great reasons to join our team! Pension Plan Secure your future with our competitive pension plan that offers an 8% employer contribution. Private Medical Healthcare Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family. Learning and Development Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth. To support this, everyone receives an annual training budget of £1,000. Flexible Working We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life. Electric Vehicle Scheme Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program. Holidays Enjoy annual leave of 25 days, plus bank holidays, allowing you to recharge and spend time on what matters most. Team Events We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties-opportunities to relax, reflect, and have fun as a team. Additional Benefits We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals. Further Information: To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process. At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. 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Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: University of Reading, Kings College, Roehampton University,Brunel University, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jun 28, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: University of Reading, Kings College, Roehampton University,Brunel University, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Amazon's Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Senior Risk Analyst with a background in logistics, supply chain, and data analytics. The ideal candidate will possess an in-depth understanding of insurance claims processes, global cargo regulations, and risk management in transportation. As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and key performance indicators (KPIs) for cargo claims. You'll develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews. In this individual contributor role, you'll lead innovation initiatives, measure results, and champion Amazon's Leadership Principles among external partners. Key job responsibilities Develop program metrics, KPIs, and benchmarking that will track the global cargo claims program Reporting business metrics to internal teams and discussing program progression and goals Collaborating with the TPA to improve SOPs and CSI compliance, enhancing the overall claim experience Meeting regularly with TPA and business-level leadership to discuss metrics and increase collaboration Partnering with the TPA to promote accountability and innovation A day in the life In this role, the Senior Risk Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to improve the claims process and enhance claims recovery. The ideal candidate will cultivate partnerships across various transportation organizations to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, and deliver actionable insights to mitigate financial and operational risks. This individual should be customer-obsessed, both internally and externally, and will work backwards from the customer's needs to meet business objectives. BASIC QUALIFICATIONS Bachelor's degree or equivalent 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information PREFERRED QUALIFICATIONS 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials Experience with SQL and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jun 27, 2025
Full time
Amazon's Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Senior Risk Analyst with a background in logistics, supply chain, and data analytics. The ideal candidate will possess an in-depth understanding of insurance claims processes, global cargo regulations, and risk management in transportation. As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and key performance indicators (KPIs) for cargo claims. You'll develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews. In this individual contributor role, you'll lead innovation initiatives, measure results, and champion Amazon's Leadership Principles among external partners. Key job responsibilities Develop program metrics, KPIs, and benchmarking that will track the global cargo claims program Reporting business metrics to internal teams and discussing program progression and goals Collaborating with the TPA to improve SOPs and CSI compliance, enhancing the overall claim experience Meeting regularly with TPA and business-level leadership to discuss metrics and increase collaboration Partnering with the TPA to promote accountability and innovation A day in the life In this role, the Senior Risk Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to improve the claims process and enhance claims recovery. The ideal candidate will cultivate partnerships across various transportation organizations to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, and deliver actionable insights to mitigate financial and operational risks. This individual should be customer-obsessed, both internally and externally, and will work backwards from the customer's needs to meet business objectives. BASIC QUALIFICATIONS Bachelor's degree or equivalent 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information PREFERRED QUALIFICATIONS 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials Experience with SQL and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies. The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to be the best at what we do, both in the eyes of our team and our customers. We put people at the heart of every project. Join us and make Sollers be driven by you! About Pricing: In the insurance industry, pricing has become a key differentiator for gaining market share and maintaining profitability. Success depends not only on access to data, but also on the ability to act quickly in response to shifting market conditions. At Sollers, the mission of the Pricing Competency is to provide insurers with the tools and capabilities they need to develop precise and flexible tariffs, optimize their pricing strategies, and give pricing teams the independence to implement changes without relying on internal IT teams. About the role. You will: Own the market success of the Pricing Competency by defining and executing its strategic direction Drive sales and business development: identify client needs, shape compelling offerings, and convert opportunities into long-term engagements with both new and existing customers Act as a trusted advisor: support clients in defining pricing strategies, optimizing processes, implementing modern pricing tools, and building or migrating tariffs Collaborate with external partners to evaluate potential system provider partnerships Participate in the full agile development lifecycle while working closely with international clients Coach and mentor: act as a Pricing Guru, build internal talent, support knowledge sharing, and raise awareness of the Pricing Competency mission across the organization Work directly with clients as an active member of agile project teams About the requirements. You need: A proven track record of consulting and delivering pricing-related services to insurance companies At least 3 years of experience as a Business Development Manager or in a role responsible for sales results in IT Deep understanding of insurance products, especially pricing models in both retail and commercial lines An actuarial license and hands-on experience in building tariffs using modern pricing platforms (strong advantage) Excellent interpersonal and communication skills Strong analytical and problem-solving abilities Ability to work both independently and as part of a Product Team Excellent verbal and written English skills (C1 level or higher) Demonstrated leadership and team management experience Strong organizational and project management skills Adaptability in dynamic and fast-changing environments About the wishes. Nice to haves: Experience building and leading pricing teams Familiarity with leading pricing platforms (e.g., Earnix, Radar Live, Hyperexponential, Quantee) Experience mentoring team members and supporting professional growth An existing network of contacts within Actuarial and Underwriting departments of insurers Hands-on team management experience with a strong sense of accountability for results Fluency in French or German Background in consulting, implementation, or IT firms, especially in insurance or bancassurance About our promises. We can offer: Flexible working hours and a hybrid home office model (2-3 times per week in the office) as work-life balance is crucial at Sollers. A chance to be promoted twice a year and a clearly defined career path with salary forecast. Opportunities for growth with a training budget that you can use for courses and conferences. We also provide access to an online training platform and co-fund language classes. An internal coach to guide you through the onboarding, further training and career opportunities, plus a budget to be used for your lunches together. A chance to for the planet and the community as part of Sollers Change Makers - our volunteering program. Lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork. Probably all the benefits you can think of! Our team is the heart of our company. That's why we make Sollers an excellent place to work, where employees feel welcome and comfortable. Recruitment process CV Evaluation Interviews Welcome on board! Tips & Tricks Daria, Senior Consultant My top 3 tips for an interview at Sollers are: Prepare well! Before the interview and tests, I solved some brain teasers and practiced how to present my knowledge and experience. Share your questions and thinking! When solving brain teasers & analytical questions I shared my assumptions & thoughts with the recruiter. Know the business! Get familiar with Sollers, the industry and business partners. After working in the finance industry for over a decade and already gathering knowledge in the area of IT projects, it was clear to me where to head next. So when I started as a Senior Analyst at Sollers in mid 2020, I was looking forward to dive deeper into the world of IT and project management. My main assignment is at one of the biggest German insurers where I'm supporting the digital transformation. What I probably appreciate most at Sollers is being surrounded by competent and motivated people. A lot of frequent knowledge exchange and the possibility to take active parts in projects helps you to grow steadily. And a transparent path of promotion let's you build your own career. Contact Us Do you have additional questions regarding our recruitment process or our company? Write to us and we will be happy to answer them. E-mail Where do you apply to Additional information How did you find out about the vacancy Years of total experience on similar positions 0 - 2 years 3 - 5 years 6 - 10 years 11 - 20 years 20+ years Attach your CV (Optional) If you want to share other files with us (cover letter, references), please attach them below I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct recruitment processes - in accordance with generally applicable law, including in particular the provisions of the Regulation of the European Parliament of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR), as well as in accordance with the relevant provisions of Polish legislation. I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct future recruitment processes. The scope and nature of this role will align with the description provided in the job posting. The position offered to successful candidates will correspond to the appropriate grade within the company structure, appropriate to relevant experience.
Jun 27, 2025
Full time
Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies. The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to be the best at what we do, both in the eyes of our team and our customers. We put people at the heart of every project. Join us and make Sollers be driven by you! About Pricing: In the insurance industry, pricing has become a key differentiator for gaining market share and maintaining profitability. Success depends not only on access to data, but also on the ability to act quickly in response to shifting market conditions. At Sollers, the mission of the Pricing Competency is to provide insurers with the tools and capabilities they need to develop precise and flexible tariffs, optimize their pricing strategies, and give pricing teams the independence to implement changes without relying on internal IT teams. About the role. You will: Own the market success of the Pricing Competency by defining and executing its strategic direction Drive sales and business development: identify client needs, shape compelling offerings, and convert opportunities into long-term engagements with both new and existing customers Act as a trusted advisor: support clients in defining pricing strategies, optimizing processes, implementing modern pricing tools, and building or migrating tariffs Collaborate with external partners to evaluate potential system provider partnerships Participate in the full agile development lifecycle while working closely with international clients Coach and mentor: act as a Pricing Guru, build internal talent, support knowledge sharing, and raise awareness of the Pricing Competency mission across the organization Work directly with clients as an active member of agile project teams About the requirements. You need: A proven track record of consulting and delivering pricing-related services to insurance companies At least 3 years of experience as a Business Development Manager or in a role responsible for sales results in IT Deep understanding of insurance products, especially pricing models in both retail and commercial lines An actuarial license and hands-on experience in building tariffs using modern pricing platforms (strong advantage) Excellent interpersonal and communication skills Strong analytical and problem-solving abilities Ability to work both independently and as part of a Product Team Excellent verbal and written English skills (C1 level or higher) Demonstrated leadership and team management experience Strong organizational and project management skills Adaptability in dynamic and fast-changing environments About the wishes. Nice to haves: Experience building and leading pricing teams Familiarity with leading pricing platforms (e.g., Earnix, Radar Live, Hyperexponential, Quantee) Experience mentoring team members and supporting professional growth An existing network of contacts within Actuarial and Underwriting departments of insurers Hands-on team management experience with a strong sense of accountability for results Fluency in French or German Background in consulting, implementation, or IT firms, especially in insurance or bancassurance About our promises. We can offer: Flexible working hours and a hybrid home office model (2-3 times per week in the office) as work-life balance is crucial at Sollers. A chance to be promoted twice a year and a clearly defined career path with salary forecast. Opportunities for growth with a training budget that you can use for courses and conferences. We also provide access to an online training platform and co-fund language classes. An internal coach to guide you through the onboarding, further training and career opportunities, plus a budget to be used for your lunches together. A chance to for the planet and the community as part of Sollers Change Makers - our volunteering program. Lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork. Probably all the benefits you can think of! Our team is the heart of our company. That's why we make Sollers an excellent place to work, where employees feel welcome and comfortable. Recruitment process CV Evaluation Interviews Welcome on board! Tips & Tricks Daria, Senior Consultant My top 3 tips for an interview at Sollers are: Prepare well! Before the interview and tests, I solved some brain teasers and practiced how to present my knowledge and experience. Share your questions and thinking! When solving brain teasers & analytical questions I shared my assumptions & thoughts with the recruiter. Know the business! Get familiar with Sollers, the industry and business partners. After working in the finance industry for over a decade and already gathering knowledge in the area of IT projects, it was clear to me where to head next. So when I started as a Senior Analyst at Sollers in mid 2020, I was looking forward to dive deeper into the world of IT and project management. My main assignment is at one of the biggest German insurers where I'm supporting the digital transformation. What I probably appreciate most at Sollers is being surrounded by competent and motivated people. A lot of frequent knowledge exchange and the possibility to take active parts in projects helps you to grow steadily. And a transparent path of promotion let's you build your own career. Contact Us Do you have additional questions regarding our recruitment process or our company? Write to us and we will be happy to answer them. E-mail Where do you apply to Additional information How did you find out about the vacancy Years of total experience on similar positions 0 - 2 years 3 - 5 years 6 - 10 years 11 - 20 years 20+ years Attach your CV (Optional) If you want to share other files with us (cover letter, references), please attach them below I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct recruitment processes - in accordance with generally applicable law, including in particular the provisions of the Regulation of the European Parliament of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR), as well as in accordance with the relevant provisions of Polish legislation. I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct future recruitment processes. The scope and nature of this role will align with the description provided in the job posting. The position offered to successful candidates will correspond to the appropriate grade within the company structure, appropriate to relevant experience.
Making days (and careers) brighter We're proud to be a global business. Our mission is simple: to make every day a little bit brighter for our wonderful customers, teams, and communities. We believe in being kind, generous, and honest. That's why, at the end of each night, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation. Pret is also a place of opportunity, constantly creating. We're growing fast through franchise partnerships around the world, giving hardworking, passionate, and wonderful people the chance to shine. (Like you). We work with those who share our enthusiasm for our four values: Happy Teams, Happy Customers Amazing Standards Every Day Never Standing Still Doing The Right Thing Now, let's talk about you and the job A bit about the role We are seeking a detail-oriented and proactive Project Coordinator and Property Administrator to be an integral part of the property team. You will contribute to the effective day-to-day running of the business and the shaping of the new store opening strategy. The role will work closely with the Construction, Acquisitions, and Estates Teams to ensure projects are completed on time, within scope, and within budget. The magic you'll bring Excellent organisational skills and multitasking abilities Strong verbal and written communication skills Confidence in Excel, PowerPoint, and Word Problem-solving skills and a 'can-do' attitude Proactive with the ability to work with minimal supervision Ability to work to tight deadlines Key Responsibilities & the day-to-day Supporting the Construction team with project-related administration Raising, issuing, and receipting Purchase Orders, managing the cost reporting process, including project-specific reports and budget trackers Raising and tracking all Opex & Capex requests Understanding and working with Pret's NetSuite system alongside the Finance team to implement changes Adhering to Pret's financial processes and ensuring invoice accuracy by resolving errors Collaborating with the finance team on ad hoc requests such as Capital Allowances and closing POs Supporting the weekly payment run and managing contractor queries regarding payments Monitoring costs against budgets and alerting Property Directors of potential overspend Completing and organizing project-specific administration and filing Liaising with shop teams on refurbishment, furniture, and equipment projects Gathering information for onboarding new suppliers and raising supplier tickets Managing supplier CIS registration and PO deductions Participating in ad hoc projects within the wider team and business Pret Behaviours Passion Clear Communication Team Working Great Execution Open to Change One Pret Business Sense
Jun 27, 2025
Full time
Making days (and careers) brighter We're proud to be a global business. Our mission is simple: to make every day a little bit brighter for our wonderful customers, teams, and communities. We believe in being kind, generous, and honest. That's why, at the end of each night, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation. Pret is also a place of opportunity, constantly creating. We're growing fast through franchise partnerships around the world, giving hardworking, passionate, and wonderful people the chance to shine. (Like you). We work with those who share our enthusiasm for our four values: Happy Teams, Happy Customers Amazing Standards Every Day Never Standing Still Doing The Right Thing Now, let's talk about you and the job A bit about the role We are seeking a detail-oriented and proactive Project Coordinator and Property Administrator to be an integral part of the property team. You will contribute to the effective day-to-day running of the business and the shaping of the new store opening strategy. The role will work closely with the Construction, Acquisitions, and Estates Teams to ensure projects are completed on time, within scope, and within budget. The magic you'll bring Excellent organisational skills and multitasking abilities Strong verbal and written communication skills Confidence in Excel, PowerPoint, and Word Problem-solving skills and a 'can-do' attitude Proactive with the ability to work with minimal supervision Ability to work to tight deadlines Key Responsibilities & the day-to-day Supporting the Construction team with project-related administration Raising, issuing, and receipting Purchase Orders, managing the cost reporting process, including project-specific reports and budget trackers Raising and tracking all Opex & Capex requests Understanding and working with Pret's NetSuite system alongside the Finance team to implement changes Adhering to Pret's financial processes and ensuring invoice accuracy by resolving errors Collaborating with the finance team on ad hoc requests such as Capital Allowances and closing POs Supporting the weekly payment run and managing contractor queries regarding payments Monitoring costs against budgets and alerting Property Directors of potential overspend Completing and organizing project-specific administration and filing Liaising with shop teams on refurbishment, furniture, and equipment projects Gathering information for onboarding new suppliers and raising supplier tickets Managing supplier CIS registration and PO deductions Participating in ad hoc projects within the wider team and business Pret Behaviours Passion Clear Communication Team Working Great Execution Open to Change One Pret Business Sense
