This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Feb 24, 2026
Full time
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, LE3 8RA Salary: £39,939 - £42,699 per annum (pro rata for part time) Working Hours: 22.2 hrs per week - 3 days Contract Type: Fixed term for 2.5 years or Secondment for 2.5 years Closing Date: 8th March 2026 Interview Date(s): TBC An opportunity to coordinate and influence a dynamic, multi agency partnership tackling anti social behaviour across Leicester, Leicestershire, and Rutland. About the Role As the Anti Social Behaviour System Governance & Coordination Officer, you will be the central link between system users, partner organisations, and software providers - driving system improvements, monitoring data quality, and ensuring effective partnership system usage to keep communities safer. This is an ideal opportunity to build strong partnerships, solve complex problems, and shape processes that make a real difference. If you excel at communicating complex ideas in simple terms, can get to grips with new processes quickly, and can bridge the gap between technical and operational teams, then this is your opportunity to influence and innovate in a highly impactful environment. For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You To apply for this post, you must be able to evidence in your application how you meet the following criteria: Educated with a relevant Degree and post qualification experience, evidence of training or further study that enhances the applicants understanding of the specific areas of system management and data handling. Experience of building and maintaining productive partnership relationships. Actively involving, consulting, and influencing internal and external partners to achieve mutual objectives. Experience of managing conflict and directing partner organisations with regards to achieving joint objectives. Experience operating and working with externally provided software applications as an expert user or system administrator. Able to tackle difficult problems and demonstrate solution focussed/creative thinking. Experience of developing and delivering training sessions to colleagues and partners. At a variety of levels and competence. Willing to learn a range of technical and people skills to grow into the role. An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations. The nature of the work will require the jobholder to be vetted to Non-Police Personnel Vetting (NPPV) Level 1. You are required to hold a full driving license and be prepared to travel to and/or work anywhere within Leicester, Leicestershire & Rutland and occasionally further afield. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. How to Apply At Leicestershire County Council we're looking for top talent from all walks of life. Whoever you are, wherever you're from, and whatever your background - we care about what you bring to our organisation, not just what's on your CV. That's why we've designed a recruitment process that's fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. For more information or an informal discussion, please contact: Gurjit Samra-Rai - Community Safety Manager Telephone: To contact me by email, please click here. By applying for this post, you agree to our Terms and Conditions.
Feb 24, 2026
Full time
Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, LE3 8RA Salary: £39,939 - £42,699 per annum (pro rata for part time) Working Hours: 22.2 hrs per week - 3 days Contract Type: Fixed term for 2.5 years or Secondment for 2.5 years Closing Date: 8th March 2026 Interview Date(s): TBC An opportunity to coordinate and influence a dynamic, multi agency partnership tackling anti social behaviour across Leicester, Leicestershire, and Rutland. About the Role As the Anti Social Behaviour System Governance & Coordination Officer, you will be the central link between system users, partner organisations, and software providers - driving system improvements, monitoring data quality, and ensuring effective partnership system usage to keep communities safer. This is an ideal opportunity to build strong partnerships, solve complex problems, and shape processes that make a real difference. If you excel at communicating complex ideas in simple terms, can get to grips with new processes quickly, and can bridge the gap between technical and operational teams, then this is your opportunity to influence and innovate in a highly impactful environment. For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You To apply for this post, you must be able to evidence in your application how you meet the following criteria: Educated with a relevant Degree and post qualification experience, evidence of training or further study that enhances the applicants understanding of the specific areas of system management and data handling. Experience of building and maintaining productive partnership relationships. Actively involving, consulting, and influencing internal and external partners to achieve mutual objectives. Experience of managing conflict and directing partner organisations with regards to achieving joint objectives. Experience operating and working with externally provided software applications as an expert user or system administrator. Able to tackle difficult problems and demonstrate solution focussed/creative thinking. Experience of developing and delivering training sessions to colleagues and partners. At a variety of levels and competence. Willing to learn a range of technical and people skills to grow into the role. An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations. The nature of the work will require the jobholder to be vetted to Non-Police Personnel Vetting (NPPV) Level 1. You are required to hold a full driving license and be prepared to travel to and/or work anywhere within Leicester, Leicestershire & Rutland and occasionally further afield. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. How to Apply At Leicestershire County Council we're looking for top talent from all walks of life. Whoever you are, wherever you're from, and whatever your background - we care about what you bring to our organisation, not just what's on your CV. That's why we've designed a recruitment process that's fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. For more information or an informal discussion, please contact: Gurjit Samra-Rai - Community Safety Manager Telephone: To contact me by email, please click here. By applying for this post, you agree to our Terms and Conditions.
Financial Services Administrator Location: Newton-le-Willows, WA12 Hours: Monday to Friday 9.30am to 4.30pm Salary: Up to £30,000 (DoE) We are looking for a friendly, organised Financial Services Administrator to provide support in the delivery of all aspects of client relationship and administration within a highly successful SJP Partner Practice click apply for full job details
Feb 24, 2026
Full time
Financial Services Administrator Location: Newton-le-Willows, WA12 Hours: Monday to Friday 9.30am to 4.30pm Salary: Up to £30,000 (DoE) We are looking for a friendly, organised Financial Services Administrator to provide support in the delivery of all aspects of client relationship and administration within a highly successful SJP Partner Practice click apply for full job details
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
Feb 24, 2026
Full time
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
Lifestyle Paraplanner / Technical Administrator North London Hybrid Working An established, independent financial planning firm in North London are looking to appoint an experienced Lifestyle Paraplanner / Technical Administrator as part of its continued growth. This is a career paraplanner opportunity within a modern, dynamic business that combines professional standards with a relaxed, collaborat click apply for full job details
Feb 24, 2026
Full time
Lifestyle Paraplanner / Technical Administrator North London Hybrid Working An established, independent financial planning firm in North London are looking to appoint an experienced Lifestyle Paraplanner / Technical Administrator as part of its continued growth. This is a career paraplanner opportunity within a modern, dynamic business that combines professional standards with a relaxed, collaborat click apply for full job details
£26,000 rising to £30,000 after 12 months Our client, who provide compliance support to a range of firms all over the UK, is looking for a Graduate Compliance Administrator join their team. This role plays a key part in supporting both the data management process during client filing periods and broader business administration tasks throughout the year click apply for full job details
Feb 24, 2026
Full time
£26,000 rising to £30,000 after 12 months Our client, who provide compliance support to a range of firms all over the UK, is looking for a Graduate Compliance Administrator join their team. This role plays a key part in supporting both the data management process during client filing periods and broader business administration tasks throughout the year click apply for full job details
Customer Service Administrator 26,000 Salford Area Expanding Business Excellent opportunity to join this expanding business who are seeking an experienced Customer Service Administrator to join their busy team. We are looking for candidates with an excellent telephone manner who are used to handling a high volume of calls. Key responsibilities for the Customer Service Administrator will include; Responsible for taking a high volume of incoming calls Contacting clients to confirm appointments Act as first point of contact for clients over the phone Dealing with queries from residents Booking and rescheduling appointments Managing a busy inbox Use of CRM system to update and track activity General ad hoc duties within the business to support the team Key skills required for the Customer Service Administrator will include; Strong knowledge and experience with Microsoft Word & Excel Good communication skills and excellent phone manner Ability to work as part of a busy team Experience using CRM systems Good attention to detail Customer Service Administrator Salford 26,000 Permanent Please note due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.
Feb 24, 2026
Full time
Customer Service Administrator 26,000 Salford Area Expanding Business Excellent opportunity to join this expanding business who are seeking an experienced Customer Service Administrator to join their busy team. We are looking for candidates with an excellent telephone manner who are used to handling a high volume of calls. Key responsibilities for the Customer Service Administrator will include; Responsible for taking a high volume of incoming calls Contacting clients to confirm appointments Act as first point of contact for clients over the phone Dealing with queries from residents Booking and rescheduling appointments Managing a busy inbox Use of CRM system to update and track activity General ad hoc duties within the business to support the team Key skills required for the Customer Service Administrator will include; Strong knowledge and experience with Microsoft Word & Excel Good communication skills and excellent phone manner Ability to work as part of a busy team Experience using CRM systems Good attention to detail Customer Service Administrator Salford 26,000 Permanent Please note due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.
Customer Service Administrator Temp to Perm Opportunity Coventry (CV3) £12.60 per hour / £24,570 per annum 37.5 hours per week (rotating shifts between 07 00) Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business? Our client a worldwide supplier of goods is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis. This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people. Working as part of a fast-paced customer service and logistics team, you ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time. The role will involve: Assessing daily shipments and prioritising orders for dispatch Creating shipment manifests and labels using electronic systems Liaising with transport providers to secure competitive rates and arrange bookings Communicating with internal sales, scheduling, and warehouse teams Ensuring accuracy and efficiency across all shipping documentation We re looking for someone who: Thrives in a busy environment and can multitask effectively Has excellent attention to detail and strong IT skills Is passionate about delivering outstanding customer service and administration Ideally has some experience in logistics, shipping, or supply chain (not essential) Wants to grow within a supportive, long-term team If you re available to start immediately and willing to undertake a temporary position we want to hear from you, apply today! The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly.
Feb 24, 2026
Full time
Customer Service Administrator Temp to Perm Opportunity Coventry (CV3) £12.60 per hour / £24,570 per annum 37.5 hours per week (rotating shifts between 07 00) Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business? Our client a worldwide supplier of goods is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis. This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people. Working as part of a fast-paced customer service and logistics team, you ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time. The role will involve: Assessing daily shipments and prioritising orders for dispatch Creating shipment manifests and labels using electronic systems Liaising with transport providers to secure competitive rates and arrange bookings Communicating with internal sales, scheduling, and warehouse teams Ensuring accuracy and efficiency across all shipping documentation We re looking for someone who: Thrives in a busy environment and can multitask effectively Has excellent attention to detail and strong IT skills Is passionate about delivering outstanding customer service and administration Ideally has some experience in logistics, shipping, or supply chain (not essential) Wants to grow within a supportive, long-term team If you re available to start immediately and willing to undertake a temporary position we want to hear from you, apply today! The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly.
Fantastic Opportunity for a German-speaking Customer Service Administrator to join a team with strong values and moral ethos in North Devon. Job Title: Customer Service Administrator Location: South Molton Salary: £27,000 - £30,000 per annum Job Type: Full Time; Permanent Hours: Monday - Friday 35 hrs per week About the Customer Service Administrator role: To provide a link between customers and our internal operations department (UK and EU), by ensuring the correct flow of information is processed, documented and followed up, together with support for direct Salesforce and Distributors across EMEA. Ensuring that customers, receive the best sales service possible through processing of orders and information, customer communication and coordination with other company functions. You will be reporting to the Customer Service Manager. Responsibilities of the Customer Service Administrator: Develop and maintain good business relationships with customers through communication and proper handling of related administrative functions. Make full use of facilities to help service accounts. Complete all sales orders assuring accurate information. Keep records of all transactions whenever required. Handle all customer queries/problems as they arise and record them accurately. Provide prompt, complete, and accurate information to customers. Monitor and coordinate active customer sales orders from receipt to closing including: Delivery dates, Status of orders, Changes of orders, Schedule and changes, Tracking, Transportation status. Handle customer complaints through the company's Complaint procedure QSP-021 and keep detailed, accurate records. Provide reliable service information and relevant data to customers. Liaise with customers on accounts receivables. Operate computer and manufacturing system to obtain information for customers. Develop and maintain good working relationships with all departments. Practice quality policy and procedures. Other duties and responsibilities as assigned by management. Requirements of the Customer Service Administrator: Must be able to communicate in writing and verbally in German and English Minimum A level or equivalent Additional business/administration training is desirable Minimum 2 years' experience working in an office environment Experience in a sales office with emphasis on Experienced in admin duties such as typing, filing, answering phones and other clerical functions. Must also have experience dealing with international clients from the general public and businesses. Skills of the Customer Service Administrator: Good command of English; written and verbal Fluent in German; verbally and written. Excellent telephone manner and communication skills Ability to compile routine correspondence and departmental reports and forms. Working knowledge of personal computer (MS Office: Outlook, Word, and Excel) Perform quality work and maintain error-free activity on all prepared documents. Understanding of products and follow changes and additions Legible handwriting, particularly numbers Knowledge and understanding of the company's quality policy and procedures. Ability to maintain required confidentiality. Benefits of the Customer Service Administrator: On site parking Company Pension and Holidays
Feb 24, 2026
Full time
Fantastic Opportunity for a German-speaking Customer Service Administrator to join a team with strong values and moral ethos in North Devon. Job Title: Customer Service Administrator Location: South Molton Salary: £27,000 - £30,000 per annum Job Type: Full Time; Permanent Hours: Monday - Friday 35 hrs per week About the Customer Service Administrator role: To provide a link between customers and our internal operations department (UK and EU), by ensuring the correct flow of information is processed, documented and followed up, together with support for direct Salesforce and Distributors across EMEA. Ensuring that customers, receive the best sales service possible through processing of orders and information, customer communication and coordination with other company functions. You will be reporting to the Customer Service Manager. Responsibilities of the Customer Service Administrator: Develop and maintain good business relationships with customers through communication and proper handling of related administrative functions. Make full use of facilities to help service accounts. Complete all sales orders assuring accurate information. Keep records of all transactions whenever required. Handle all customer queries/problems as they arise and record them accurately. Provide prompt, complete, and accurate information to customers. Monitor and coordinate active customer sales orders from receipt to closing including: Delivery dates, Status of orders, Changes of orders, Schedule and changes, Tracking, Transportation status. Handle customer complaints through the company's Complaint procedure QSP-021 and keep detailed, accurate records. Provide reliable service information and relevant data to customers. Liaise with customers on accounts receivables. Operate computer and manufacturing system to obtain information for customers. Develop and maintain good working relationships with all departments. Practice quality policy and procedures. Other duties and responsibilities as assigned by management. Requirements of the Customer Service Administrator: Must be able to communicate in writing and verbally in German and English Minimum A level or equivalent Additional business/administration training is desirable Minimum 2 years' experience working in an office environment Experience in a sales office with emphasis on Experienced in admin duties such as typing, filing, answering phones and other clerical functions. Must also have experience dealing with international clients from the general public and businesses. Skills of the Customer Service Administrator: Good command of English; written and verbal Fluent in German; verbally and written. Excellent telephone manner and communication skills Ability to compile routine correspondence and departmental reports and forms. Working knowledge of personal computer (MS Office: Outlook, Word, and Excel) Perform quality work and maintain error-free activity on all prepared documents. Understanding of products and follow changes and additions Legible handwriting, particularly numbers Knowledge and understanding of the company's quality policy and procedures. Ability to maintain required confidentiality. Benefits of the Customer Service Administrator: On site parking Company Pension and Holidays
Elizabeth Michael Associates LTD
Hilcote, Derbyshire
Temporary Customer Service Administrator Location: DE55 Alfreton Rate: £12.21 per hour Hours: Full time between 9am 6pm, Monday to Friday We are seeking a dedicated and enthusiastic Temporary Customer Service Administrator to join our client s team. The ideal candidate will be customer-focused, highly organised and confident using computer systems, with the ability to manage enquiries efficiently while maintaining accuracy. This role involves supporting customers with orders, handling claims and credits, and ensuring a high standard of service at all times. Key Responsibilities: Respond to customer enquiries via phone and email in a professional and timely manner. Process and manage customer orders accurately and efficiently. Handle claims, returns and credits in line with company procedures. Maintain accurate customer records and ensure data integrity across systems. Liaise with internal departments to resolve customer queries or issues. Provide updates to customers regarding orders, deliveries and account queries. Assist with reporting and general administrative support as required. Ensure confidential information is handled securely. Key Skills & Experience: Previous customer service experience within a fast-paced environment. Strong computer and system skills with excellent attention to detail. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. Ability to work under pressure and adapt to changing priorities. Professional, positive and customer-focused approach. If you are organised, proactive and passionate about delivering excellent customer service, we would love to hear from you. EMA25
Feb 24, 2026
Contractor
Temporary Customer Service Administrator Location: DE55 Alfreton Rate: £12.21 per hour Hours: Full time between 9am 6pm, Monday to Friday We are seeking a dedicated and enthusiastic Temporary Customer Service Administrator to join our client s team. The ideal candidate will be customer-focused, highly organised and confident using computer systems, with the ability to manage enquiries efficiently while maintaining accuracy. This role involves supporting customers with orders, handling claims and credits, and ensuring a high standard of service at all times. Key Responsibilities: Respond to customer enquiries via phone and email in a professional and timely manner. Process and manage customer orders accurately and efficiently. Handle claims, returns and credits in line with company procedures. Maintain accurate customer records and ensure data integrity across systems. Liaise with internal departments to resolve customer queries or issues. Provide updates to customers regarding orders, deliveries and account queries. Assist with reporting and general administrative support as required. Ensure confidential information is handled securely. Key Skills & Experience: Previous customer service experience within a fast-paced environment. Strong computer and system skills with excellent attention to detail. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. Ability to work under pressure and adapt to changing priorities. Professional, positive and customer-focused approach. If you are organised, proactive and passionate about delivering excellent customer service, we would love to hear from you. EMA25
Brook Street are happily partnered up with an investment company based in York who are on the lookout for their next Finance & Office Administrator to join on a full-time permanent basis. This role combines finance administration (around 75%) and office/facilities support (around 25%). You will help the finance team with important financial tasks while also making sure the office runs smoothly and click apply for full job details
Feb 24, 2026
Full time
Brook Street are happily partnered up with an investment company based in York who are on the lookout for their next Finance & Office Administrator to join on a full-time permanent basis. This role combines finance administration (around 75%) and office/facilities support (around 25%). You will help the finance team with important financial tasks while also making sure the office runs smoothly and click apply for full job details
Sewell Wallis is currently recruiting for a temporary Customer Service Administrator to join a fantastic, growing West Yorkshire business based within the South Leeds area. The successful candidate will be a key member of the service team and will be mentored and supported by an extremely knowledgeable and friendly Team Leader. This company offers long term progression for hard working individuals and really do like to develop and promote from within. This is an excellent opportunity to join a close-knit company that has a family feel about it. This is an excellent business for someone looking to prove themselves and develop their career. The ideal Customer Service Administrator candidate will have experience of working within a customer service focused role and will be comfortable making and receiving both inbound and outbound calls. Full training and support will be given and the company provide free parking and a fun, friendly working environment. What will you be doing? Ensuring that processes are completed on time as per the department daily working routine. Handling client/customer enquiries and issues in a timely and professional manner via telephone or email. Proactively reporting any delays with services to customers. Proactively monitoring end to end service process. Building positive relationships with internal and external customers facilitating open communication. Supporting and encouraging team members and assisting others as required. Ensuring the internal system is updated with information daily. Reporting any customer issues or service delays to the Customer Service Manager. What skills are we looking for? Be a confident communicator with a hunger to develop and learn new things. Have worked within a similar role and will have previous customer service or administration experience. Have previous experience of dealing with queries and the ability to deliver excellent customer service at all times. Have a can do attitude and will be an approachable team player. Have excellent organisational skills and good attention to detail are also crucial. What's on offer? Hybrid working. Working as part of a friendly and supportive team. Strong progression. Free onsite parking. For more information please contact Becky Gibson To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Feb 24, 2026
Seasonal
Sewell Wallis is currently recruiting for a temporary Customer Service Administrator to join a fantastic, growing West Yorkshire business based within the South Leeds area. The successful candidate will be a key member of the service team and will be mentored and supported by an extremely knowledgeable and friendly Team Leader. This company offers long term progression for hard working individuals and really do like to develop and promote from within. This is an excellent opportunity to join a close-knit company that has a family feel about it. This is an excellent business for someone looking to prove themselves and develop their career. The ideal Customer Service Administrator candidate will have experience of working within a customer service focused role and will be comfortable making and receiving both inbound and outbound calls. Full training and support will be given and the company provide free parking and a fun, friendly working environment. What will you be doing? Ensuring that processes are completed on time as per the department daily working routine. Handling client/customer enquiries and issues in a timely and professional manner via telephone or email. Proactively reporting any delays with services to customers. Proactively monitoring end to end service process. Building positive relationships with internal and external customers facilitating open communication. Supporting and encouraging team members and assisting others as required. Ensuring the internal system is updated with information daily. Reporting any customer issues or service delays to the Customer Service Manager. What skills are we looking for? Be a confident communicator with a hunger to develop and learn new things. Have worked within a similar role and will have previous customer service or administration experience. Have previous experience of dealing with queries and the ability to deliver excellent customer service at all times. Have a can do attitude and will be an approachable team player. Have excellent organisational skills and good attention to detail are also crucial. What's on offer? Hybrid working. Working as part of a friendly and supportive team. Strong progression. Free onsite parking. For more information please contact Becky Gibson To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Job Title Customer Service Administrator Salary £26,000 £27,500 per annum Location Welwyn Garden City Contract Full-time, office-based Overview Our client is recruiting for a Customer Service Administrator & Technical Support to join a supportive and friendly customer service team. This role is ideal for an organised and proactive individual who has technical experience or is keen to learn, as technical support forms a key part of the position. You will provide excellent customer service to corporate (B2B) clients while handling associated administrative tasks. Key Responsibilities Providing phone and email support to corporate clients Handling mobile and fixed-line service enquiries Liaising with suppliers and network providers to resolve technical issues Processing new business requests Supporting internal sales and service teams Updating systems and databases accurately Producing client reports using Excel (training provided) General office administration Skills & Experience Strong communication skills and professional telephone manner Well organised with excellent attention to detail Technical experience or willingness to learn Proactive, reliable, and able to take ownership Comfortable working independently and as part of a team Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Feb 24, 2026
Full time
Job Title Customer Service Administrator Salary £26,000 £27,500 per annum Location Welwyn Garden City Contract Full-time, office-based Overview Our client is recruiting for a Customer Service Administrator & Technical Support to join a supportive and friendly customer service team. This role is ideal for an organised and proactive individual who has technical experience or is keen to learn, as technical support forms a key part of the position. You will provide excellent customer service to corporate (B2B) clients while handling associated administrative tasks. Key Responsibilities Providing phone and email support to corporate clients Handling mobile and fixed-line service enquiries Liaising with suppliers and network providers to resolve technical issues Processing new business requests Supporting internal sales and service teams Updating systems and databases accurately Producing client reports using Excel (training provided) General office administration Skills & Experience Strong communication skills and professional telephone manner Well organised with excellent attention to detail Technical experience or willingness to learn Proactive, reliable, and able to take ownership Comfortable working independently and as part of a team Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Brook Street is working with a leading Belper based boiler company looking for a customer service administrator to join their team for a 12month fixed term contract Location: Belper - office based role Start date 7th April, immediate interviews available Hours of Work: 12 month fixed term contract Full-time: 39.5 hours per week. Shift Pattern: Monday to Friday: Between 8am - 6pm Saturday: 8am - 3pm Sunday: 8am - 12pm In this role you will support both office based teams and field colleagues to ensure jobs are completed accurately and on time. You will manage a range of administrative tasks across different communication channels, helping to keep our service operations running smoothly. Key Responsibilities: Reviewing daily business requirements and providing reliable support to Business-to-Business partners Handling Business-to-Customer enquiries with a professional and empathetic approach Working closely with Engineers to ensure clear and efficient information flow Ordering and coordinating consumables and spare parts Preparing and sending customer communications using digital systems and spreadsheets Supporting the wider customer service team and carrying out reception duties within the building What we're looking for: Maths and English grade C/4 and above Strong organisational and administrative skills Excellent communication skills, both written and verbal Confident using digital systems and Microsoft Office (particularly Excel) A team player with a proactive and customer-focused attitude Ability to manage multiple tasks and work to deadlines If you are detail-oriented, customer-focused, and enjoy working in a fast-paced environment, we would love to hear from you. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Feb 24, 2026
Contractor
Brook Street is working with a leading Belper based boiler company looking for a customer service administrator to join their team for a 12month fixed term contract Location: Belper - office based role Start date 7th April, immediate interviews available Hours of Work: 12 month fixed term contract Full-time: 39.5 hours per week. Shift Pattern: Monday to Friday: Between 8am - 6pm Saturday: 8am - 3pm Sunday: 8am - 12pm In this role you will support both office based teams and field colleagues to ensure jobs are completed accurately and on time. You will manage a range of administrative tasks across different communication channels, helping to keep our service operations running smoothly. Key Responsibilities: Reviewing daily business requirements and providing reliable support to Business-to-Business partners Handling Business-to-Customer enquiries with a professional and empathetic approach Working closely with Engineers to ensure clear and efficient information flow Ordering and coordinating consumables and spare parts Preparing and sending customer communications using digital systems and spreadsheets Supporting the wider customer service team and carrying out reception duties within the building What we're looking for: Maths and English grade C/4 and above Strong organisational and administrative skills Excellent communication skills, both written and verbal Confident using digital systems and Microsoft Office (particularly Excel) A team player with a proactive and customer-focused attitude Ability to manage multiple tasks and work to deadlines If you are detail-oriented, customer-focused, and enjoy working in a fast-paced environment, we would love to hear from you. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Events and Facilities Administrator Location: Poole, Dorset Office Based Salary: £27,000-£29,400 per annum DOE Contract: Permanent, Full Time Hours: 37.5 hours, week days This is an exciting opportunity to join a leading IT services provider that places excellence, people and customers at the centre of its vision. With offices across the country, events and activities are arranged to help maintain a happy and motivated company culture. This varied role involves preparing supplier information summaries, tracking costs, planning and smooth running of social and networking events as well as purchasing merchandise and gifts. Working in the Operations team, there will be a mix of routine and one-off activities for employees and office set up, as well as engagements that promote the company brands at external industry and university events across the country. This is a support role aimed at providing the best possible experience for employees, applicants, clients and prospects alike. It involves an element of travel between offices and event venues across the UK as required. Structured training will be given, and the role requires the successful candidate to follow detailed procedures and work to precise briefs. Events Responsibilities: • Coordinating employee engagement activities and events including weekly sports and social activities, office lunches, drinks and other celebrations • Assisting with the set-up of engagement activities at external sales and university events across the UK to help promote Dorset Software IT Team Services and Careers opportunities • Making bookings on time, and at the best prices, with accurate tracking in the finance systems • Monitoring participation of events to ensure value for money • Researching and presenting comparison data for a wide range of venues, entertainment options, suppliers, gifts and merchandise • Taking part in the organisation of company-wide events such as the Summer and New Year parties Facilities Responsibilities: • Greeting visitors, welcoming new employees and answering calls • Setting up meeting rooms, communal areas, workstations and new offices • Acceptance and provision of goods and services such as I.T. equipment and groceries • Responding to cases on-demand • Assisting with maintaining high standards in all the offices including overseeing cleaning and security Skills and Experience: • Enjoy working closely with others • Good at working within the scope of structured procedures and instructions • Excellent attention to detail, eager to work accurately and to high standards • Proactive with strong organisation and prioritisation skills • Experience of building supplier relationships • Very strong verbal and written communication skills • Minimum of 1-2 years in a customer service-based role • Able to perform physical moving of equipment Benefits: • Flexible working hours • Free parking • Casual dress code • Company pension scheme • Shower and changing facilities • Complimentary drinks, snacks and fresh fruit • Regular subsidised sporting and social activities and events • A healthy balance between a strong work ethic and a life outside of work • A supportive and productive company culture and great colleagues! About Us Dorset Software is a leading provider of bespoke business applications, development consultancy and IT support services. The company has a friendly working environment, offering growth for employees to fulfil their potential. We offer flexible working hours and have a great work life balance, understanding our employee s desire to have a rewarding career and personal life. If you think your values align, please click on APPLY and send a copy of your CV and covering letter. No agencies please
Feb 24, 2026
Full time
Events and Facilities Administrator Location: Poole, Dorset Office Based Salary: £27,000-£29,400 per annum DOE Contract: Permanent, Full Time Hours: 37.5 hours, week days This is an exciting opportunity to join a leading IT services provider that places excellence, people and customers at the centre of its vision. With offices across the country, events and activities are arranged to help maintain a happy and motivated company culture. This varied role involves preparing supplier information summaries, tracking costs, planning and smooth running of social and networking events as well as purchasing merchandise and gifts. Working in the Operations team, there will be a mix of routine and one-off activities for employees and office set up, as well as engagements that promote the company brands at external industry and university events across the country. This is a support role aimed at providing the best possible experience for employees, applicants, clients and prospects alike. It involves an element of travel between offices and event venues across the UK as required. Structured training will be given, and the role requires the successful candidate to follow detailed procedures and work to precise briefs. Events Responsibilities: • Coordinating employee engagement activities and events including weekly sports and social activities, office lunches, drinks and other celebrations • Assisting with the set-up of engagement activities at external sales and university events across the UK to help promote Dorset Software IT Team Services and Careers opportunities • Making bookings on time, and at the best prices, with accurate tracking in the finance systems • Monitoring participation of events to ensure value for money • Researching and presenting comparison data for a wide range of venues, entertainment options, suppliers, gifts and merchandise • Taking part in the organisation of company-wide events such as the Summer and New Year parties Facilities Responsibilities: • Greeting visitors, welcoming new employees and answering calls • Setting up meeting rooms, communal areas, workstations and new offices • Acceptance and provision of goods and services such as I.T. equipment and groceries • Responding to cases on-demand • Assisting with maintaining high standards in all the offices including overseeing cleaning and security Skills and Experience: • Enjoy working closely with others • Good at working within the scope of structured procedures and instructions • Excellent attention to detail, eager to work accurately and to high standards • Proactive with strong organisation and prioritisation skills • Experience of building supplier relationships • Very strong verbal and written communication skills • Minimum of 1-2 years in a customer service-based role • Able to perform physical moving of equipment Benefits: • Flexible working hours • Free parking • Casual dress code • Company pension scheme • Shower and changing facilities • Complimentary drinks, snacks and fresh fruit • Regular subsidised sporting and social activities and events • A healthy balance between a strong work ethic and a life outside of work • A supportive and productive company culture and great colleagues! About Us Dorset Software is a leading provider of bespoke business applications, development consultancy and IT support services. The company has a friendly working environment, offering growth for employees to fulfil their potential. We offer flexible working hours and have a great work life balance, understanding our employee s desire to have a rewarding career and personal life. If you think your values align, please click on APPLY and send a copy of your CV and covering letter. No agencies please
Join Integrated Air Systems as a Part-Time Spares & After-Sales Administrator. Support global engineering projects, export documentation and customer care in an employee-owned, people-first business. Spares Aftersales Administrator & Export Documentation Coordinator Wilmslow, Cheshire, SK9 3LA - Office based Part-time (with the potential for full-time) Permanent position Competitive salary dependent click apply for full job details
Feb 24, 2026
Full time
Join Integrated Air Systems as a Part-Time Spares & After-Sales Administrator. Support global engineering projects, export documentation and customer care in an employee-owned, people-first business. Spares Aftersales Administrator & Export Documentation Coordinator Wilmslow, Cheshire, SK9 3LA - Office based Part-time (with the potential for full-time) Permanent position Competitive salary dependent click apply for full job details
Part time Receptionist / Administrator - Portadown Your new company This is an amazing opportunity to join a reputable family company that have been successfully in business for over 30 years and have gained an amazing reputation. They are recruiting for a Part Time Receptionist / Administrator. This is a part time permanent job. Ideally working 9-5 three days a week but may be able to slightly flexible to accommodate. Your new roleAs receptionist / Administrator your duties will include: Greeting and welcoming visitors Answering and forwarding phone calls, taking messages, and handling enquiries. Sorting and distributing mail, faxes, and emails. Scheduling appointments, meetings, and events Maintaining and updating the client database, filing system, and records. Preparing and sending invoices, receipts, and statements to the clients. Ordering office supplies and equipment and ensuring their proper functioning. Ensuring the reception area is tidy and presentable. What you'll need to succeed You will 1 years reception / administration experience. What you'll get in return You will be offered an excellent salary pro rata, 30 days holidays and the opportunity to join a reputable company What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 24, 2026
Full time
Part time Receptionist / Administrator - Portadown Your new company This is an amazing opportunity to join a reputable family company that have been successfully in business for over 30 years and have gained an amazing reputation. They are recruiting for a Part Time Receptionist / Administrator. This is a part time permanent job. Ideally working 9-5 three days a week but may be able to slightly flexible to accommodate. Your new roleAs receptionist / Administrator your duties will include: Greeting and welcoming visitors Answering and forwarding phone calls, taking messages, and handling enquiries. Sorting and distributing mail, faxes, and emails. Scheduling appointments, meetings, and events Maintaining and updating the client database, filing system, and records. Preparing and sending invoices, receipts, and statements to the clients. Ordering office supplies and equipment and ensuring their proper functioning. Ensuring the reception area is tidy and presentable. What you'll need to succeed You will 1 years reception / administration experience. What you'll get in return You will be offered an excellent salary pro rata, 30 days holidays and the opportunity to join a reputable company What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Trust Administration Officer Due to continued growth, an excellent opportunity has arisen for a Trust Administration Officer to join our client's dedicated team supporting charities, not-for-profit organisations, and philanthropic initiatives. The successful candidate will play a key role in the effective day-to-day administration and management of a portfolio of charities and not-for-profit entities. This position is ideally suited to individuals with prior experience in charity governance and administration. Position: Trust Administration Officer Location: Leicester/Hybrid (with occasional travel as required) Hours: 22.5 hours per week, with the potential for additional hours as the service evolves; some evening meetings will be necessary Salary: £30,000 pro rata Contract: Permanent Benefits: Flexible working arrangements are available, including partial remote work following completion of probation or training. Additional benefits include a competitive salary, 32 days of annual leave (pro-rata for part-time positions) inclusive of Bank Holidays, and membership of the organisation's pension scheme. Closing Date: 5.00pm, 23rd March 2026 Interview Date: Week commencing 30th March 2026 The Role The Trust Administration Officer will provide high-quality administration, clerking, and governance support to Boards, Committees, and Executive Teams, facilitating adherence to charity and governance compliance requirements. The post holder will contribute to the growth and development of the Trust Administration Service and raise the profile of the service. The role also involves the delivery of training sessions and consultancy services. About You Applicants should be experienced administrators with strong organisational, time management, and communication skills. The ability to engage effectively with stakeholders across the private, public, and voluntary sectors is essential. Experience within the charity or not-for-profit sector, along with a solid understanding of governance administration and compliance, is required. If you possess a proven track record in administration, excellent communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply. About the Organisation Our client has supported individuals facing hardship for 150 years, working to ensure that local people have access to warmth, safety, food, and other essentials. By securing funding for vital items, they make a tangible difference in the community. Revenue generated from the Trust Administration Service directly supports the critical work undertaken. To apply for this position, please submit your curriculum vitae (CV) and a covering letter. Submitted CVs and covering letters will be reviewed, and shortlisted candidates will be invited to stage two and complete an application form. As an equal opportunity employer, our client particularly welcome applications from candidates with ethnic minority backgrounds and from individuals with disabilities, as these groups are currently underrepresented in our workforce. Please note applicants must have the right to work in the UK and be able to travel for business purposes. Occasional travel within Leicestershire, Rutland, Northamptonshire, and, on occasion, to other regions within the UK will be required. You may also have experience in areas such as Admin, Administration, Administrator, Trusts, Trusts Officer, Trust Administrator, Trust Administration Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Feb 24, 2026
Full time
Trust Administration Officer Due to continued growth, an excellent opportunity has arisen for a Trust Administration Officer to join our client's dedicated team supporting charities, not-for-profit organisations, and philanthropic initiatives. The successful candidate will play a key role in the effective day-to-day administration and management of a portfolio of charities and not-for-profit entities. This position is ideally suited to individuals with prior experience in charity governance and administration. Position: Trust Administration Officer Location: Leicester/Hybrid (with occasional travel as required) Hours: 22.5 hours per week, with the potential for additional hours as the service evolves; some evening meetings will be necessary Salary: £30,000 pro rata Contract: Permanent Benefits: Flexible working arrangements are available, including partial remote work following completion of probation or training. Additional benefits include a competitive salary, 32 days of annual leave (pro-rata for part-time positions) inclusive of Bank Holidays, and membership of the organisation's pension scheme. Closing Date: 5.00pm, 23rd March 2026 Interview Date: Week commencing 30th March 2026 The Role The Trust Administration Officer will provide high-quality administration, clerking, and governance support to Boards, Committees, and Executive Teams, facilitating adherence to charity and governance compliance requirements. The post holder will contribute to the growth and development of the Trust Administration Service and raise the profile of the service. The role also involves the delivery of training sessions and consultancy services. About You Applicants should be experienced administrators with strong organisational, time management, and communication skills. The ability to engage effectively with stakeholders across the private, public, and voluntary sectors is essential. Experience within the charity or not-for-profit sector, along with a solid understanding of governance administration and compliance, is required. If you possess a proven track record in administration, excellent communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply. About the Organisation Our client has supported individuals facing hardship for 150 years, working to ensure that local people have access to warmth, safety, food, and other essentials. By securing funding for vital items, they make a tangible difference in the community. Revenue generated from the Trust Administration Service directly supports the critical work undertaken. To apply for this position, please submit your curriculum vitae (CV) and a covering letter. Submitted CVs and covering letters will be reviewed, and shortlisted candidates will be invited to stage two and complete an application form. As an equal opportunity employer, our client particularly welcome applications from candidates with ethnic minority backgrounds and from individuals with disabilities, as these groups are currently underrepresented in our workforce. Please note applicants must have the right to work in the UK and be able to travel for business purposes. Occasional travel within Leicestershire, Rutland, Northamptonshire, and, on occasion, to other regions within the UK will be required. You may also have experience in areas such as Admin, Administration, Administrator, Trusts, Trusts Officer, Trust Administrator, Trust Administration Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Trust Administration Officer Due to continued growth, an excellent opportunity has arisen for a Trust Administration Officer to join our client s dedicated team supporting charities, not-for-profit organisations, and philanthropic initiatives. The successful candidate will play a key role in the effective day-to-day administration and management of a portfolio of charities and not-for-profit entities. This position is ideally suited to individuals with prior experience in charity governance and administration. Position: Trust Administration Officer Location: Leicester/Hybrid (with occasional travel as required) Hours: 22.5 hours per week, with the potential for additional hours as the service evolves; some evening meetings will be necessary Salary: £30,000 pro rata Contract: Permanent Benefits: Flexible working arrangements are available, including partial remote work following completion of probation or training. Additional benefits include a competitive salary, 32 days of annual leave (pro-rata for part-time positions) inclusive of Bank Holidays, and membership of the organisation s pension scheme. Closing Date: 5.00pm, 23rd March 2026 Interview Date: Week commencing 30th March 2026 The Role The Trust Administration Officer will provide high-quality administration, clerking, and governance support to Boards, Committees, and Executive Teams, facilitating adherence to charity and governance compliance requirements. The post holder will contribute to the growth and development of the Trust Administration Service and raise the profile of the service. The role also involves the delivery of training sessions and consultancy services. About You Applicants should be experienced administrators with strong organisational, time management, and communication skills. The ability to engage effectively with stakeholders across the private, public, and voluntary sectors is essential. Experience within the charity or not-for-profit sector, along with a solid understanding of governance administration and compliance, is required. If you possess a proven track record in administration, excellent communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply. About the Organisation Our client has supported individuals facing hardship for 150 years, working to ensure that local people have access to warmth, safety, food, and other essentials. By securing funding for vital items, they make a tangible difference in the community. Revenue generated from the Trust Administration Service directly supports the critical work undertaken. To apply for this position, please submit your curriculum vitae (CV) and a covering letter. Submitted CVs and covering letters will be reviewed, and shortlisted candidates will be invited to stage two and complete an application form. As an equal opportunity employer, our client particularly welcome applications from candidates with ethnic minority backgrounds and from individuals with disabilities, as these groups are currently underrepresented in our workforce. Please note applicants must have the right to work in the UK and be able to travel for business purposes. Occasional travel within Leicestershire, Rutland, Northamptonshire, and, on occasion, to other regions within the UK will be required. You may also have experience in areas such as Admin, Administration, Administrator, Trusts, Trusts Officer, Trust Administrator, Trust Administration Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Feb 24, 2026
Full time
Trust Administration Officer Due to continued growth, an excellent opportunity has arisen for a Trust Administration Officer to join our client s dedicated team supporting charities, not-for-profit organisations, and philanthropic initiatives. The successful candidate will play a key role in the effective day-to-day administration and management of a portfolio of charities and not-for-profit entities. This position is ideally suited to individuals with prior experience in charity governance and administration. Position: Trust Administration Officer Location: Leicester/Hybrid (with occasional travel as required) Hours: 22.5 hours per week, with the potential for additional hours as the service evolves; some evening meetings will be necessary Salary: £30,000 pro rata Contract: Permanent Benefits: Flexible working arrangements are available, including partial remote work following completion of probation or training. Additional benefits include a competitive salary, 32 days of annual leave (pro-rata for part-time positions) inclusive of Bank Holidays, and membership of the organisation s pension scheme. Closing Date: 5.00pm, 23rd March 2026 Interview Date: Week commencing 30th March 2026 The Role The Trust Administration Officer will provide high-quality administration, clerking, and governance support to Boards, Committees, and Executive Teams, facilitating adherence to charity and governance compliance requirements. The post holder will contribute to the growth and development of the Trust Administration Service and raise the profile of the service. The role also involves the delivery of training sessions and consultancy services. About You Applicants should be experienced administrators with strong organisational, time management, and communication skills. The ability to engage effectively with stakeholders across the private, public, and voluntary sectors is essential. Experience within the charity or not-for-profit sector, along with a solid understanding of governance administration and compliance, is required. If you possess a proven track record in administration, excellent communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply. About the Organisation Our client has supported individuals facing hardship for 150 years, working to ensure that local people have access to warmth, safety, food, and other essentials. By securing funding for vital items, they make a tangible difference in the community. Revenue generated from the Trust Administration Service directly supports the critical work undertaken. To apply for this position, please submit your curriculum vitae (CV) and a covering letter. Submitted CVs and covering letters will be reviewed, and shortlisted candidates will be invited to stage two and complete an application form. As an equal opportunity employer, our client particularly welcome applications from candidates with ethnic minority backgrounds and from individuals with disabilities, as these groups are currently underrepresented in our workforce. Please note applicants must have the right to work in the UK and be able to travel for business purposes. Occasional travel within Leicestershire, Rutland, Northamptonshire, and, on occasion, to other regions within the UK will be required. You may also have experience in areas such as Admin, Administration, Administrator, Trusts, Trusts Officer, Trust Administrator, Trust Administration Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Location: Hybrid / Stratford, London, UK Job type: Permanent / Full-time Sector and subsector: Sales Business Development Salary: Competitive Salary Purpose of the role: Affinia is currently seeking a high calibre, dynamic and energetic individual to join the firm at an Executive level within our newly created Business Development team. We pride ourselves on delivering exceptional client service, developing long-term relationships, and driving value beyond compliance. We are now looking to strengthen our growth strategy with a commercially minded Business Development professional who can drive revenue, deepen client relationships, and identify new market opportunities. This is an exciting opportunity which offers the chance to make a real impact on the future of the Affinia group as we continue our growth journey. The role will involve working closely across all Service Lines on a range of existing and new clients, collaborating with different teams and locations across the firm to drive forward business growth. The role can be based from any of our 17 offices but will have frequent travel to all office locations in the East and South East of the UK. Accountabilities: The role combines relationship management with proactive business development, including: Client Growth & Cross-Selling Maintain and develop strong relationships with existing clients to maximize revenue opportunities. Identify cross selling opportunities across audit, tax, accounting, payroll, corporate finance, and other service lines. Work with client facing teams to ensure proposals align with client needs and commercial opportunities. New Business Development Driving new business growth through structured pipelines and measurable KPIs. Research and target prospective clients. Conduct and organise outreach, including telephone campaigns, email campaigns, Social Media, and networking, to generate new business. Collaborate with C suite, Directors and Service Line heads to identify and pursue commercial opportunities. Work closely with directors and service line heads to align business development strategies with firm objectives. Coach and upskill fee earners on spotting commercial opportunities, client engagement, and consultative selling. Provide regular reporting and analysis on BD performance, market trends, and competitor activity. Brand & Market Presence Represent the firm at events, networking opportunities, and client meetings. Support thought leadership initiatives to enhance the firm's reputation in target markets. This is a pivotal role for the firm's growth, requiring both strategic thinking and hands on execution. Skills / Qualifications: Experience & Knowledge Proven track record in business development, preferably in professional services or an accountancy practice. Experience managing and expanding client relationships, with both warm and cold sales exposure. Knowledge of the accountancy sector, client challenges, and service offerings is highly desirable. Familiarity with CRM systems and reporting metrics. Strong commercial acumen and ability to identify growth opportunities. Excellent communication, negotiation, and presentation skills. Self motivated, proactive, and able to work independently and collaboratively. Strategic thinker with strong planning and organisational skills. Comfortable with cold outreach while maintaining professionalism and relationship focus. Culture & Core Benefits Opportunity to purchase 3 extra days holiday per year. Professional membership support. Paycare - claim money back for Dental / Optical / Professional Therapies. Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Apply for this position First Name Last Name E mail LinkedIn profile Phone Location CV file Do you have the right to work in the UK? Will you now or in the future require sponsorship for employment? What is your current notice period? Desired employment type (full time, part time, internship, contract) Do you have any accounting or finance related qualifications? (e.g. AAT, ATT, ACA, ACCA, CIMA, CPA, CTA etc) How have you heard about this position? What are your current salary expectations for this role? Have you been referred to this job by a current Affinia employee? No Yes The administrator of your data is Affinia with its registered office in London, UK, E20 1HZ, at Westfield Avenue. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Affinia can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Affinia for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Affinia for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy
Feb 24, 2026
Full time
Location: Hybrid / Stratford, London, UK Job type: Permanent / Full-time Sector and subsector: Sales Business Development Salary: Competitive Salary Purpose of the role: Affinia is currently seeking a high calibre, dynamic and energetic individual to join the firm at an Executive level within our newly created Business Development team. We pride ourselves on delivering exceptional client service, developing long-term relationships, and driving value beyond compliance. We are now looking to strengthen our growth strategy with a commercially minded Business Development professional who can drive revenue, deepen client relationships, and identify new market opportunities. This is an exciting opportunity which offers the chance to make a real impact on the future of the Affinia group as we continue our growth journey. The role will involve working closely across all Service Lines on a range of existing and new clients, collaborating with different teams and locations across the firm to drive forward business growth. The role can be based from any of our 17 offices but will have frequent travel to all office locations in the East and South East of the UK. Accountabilities: The role combines relationship management with proactive business development, including: Client Growth & Cross-Selling Maintain and develop strong relationships with existing clients to maximize revenue opportunities. Identify cross selling opportunities across audit, tax, accounting, payroll, corporate finance, and other service lines. Work with client facing teams to ensure proposals align with client needs and commercial opportunities. New Business Development Driving new business growth through structured pipelines and measurable KPIs. Research and target prospective clients. Conduct and organise outreach, including telephone campaigns, email campaigns, Social Media, and networking, to generate new business. Collaborate with C suite, Directors and Service Line heads to identify and pursue commercial opportunities. Work closely with directors and service line heads to align business development strategies with firm objectives. Coach and upskill fee earners on spotting commercial opportunities, client engagement, and consultative selling. Provide regular reporting and analysis on BD performance, market trends, and competitor activity. Brand & Market Presence Represent the firm at events, networking opportunities, and client meetings. Support thought leadership initiatives to enhance the firm's reputation in target markets. This is a pivotal role for the firm's growth, requiring both strategic thinking and hands on execution. Skills / Qualifications: Experience & Knowledge Proven track record in business development, preferably in professional services or an accountancy practice. Experience managing and expanding client relationships, with both warm and cold sales exposure. Knowledge of the accountancy sector, client challenges, and service offerings is highly desirable. Familiarity with CRM systems and reporting metrics. Strong commercial acumen and ability to identify growth opportunities. Excellent communication, negotiation, and presentation skills. Self motivated, proactive, and able to work independently and collaboratively. Strategic thinker with strong planning and organisational skills. Comfortable with cold outreach while maintaining professionalism and relationship focus. Culture & Core Benefits Opportunity to purchase 3 extra days holiday per year. Professional membership support. Paycare - claim money back for Dental / Optical / Professional Therapies. Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Apply for this position First Name Last Name E mail LinkedIn profile Phone Location CV file Do you have the right to work in the UK? Will you now or in the future require sponsorship for employment? What is your current notice period? Desired employment type (full time, part time, internship, contract) Do you have any accounting or finance related qualifications? (e.g. AAT, ATT, ACA, ACCA, CIMA, CPA, CTA etc) How have you heard about this position? What are your current salary expectations for this role? Have you been referred to this job by a current Affinia employee? No Yes The administrator of your data is Affinia with its registered office in London, UK, E20 1HZ, at Westfield Avenue. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Affinia can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Affinia for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Affinia for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy
