• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

37 jobs found

Email me jobs like this
Refine Search
Current Search
paid emails work from home
CHM-1
Senior Campaigns Officer
CHM-1
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the organisation's campaigns team. They are leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through their call for a Modern Service Framework. With their new organisational strategy now underway, it's a great moment to join the team as they look to take their influencing and campaigning work to the next level. Whether it's about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise the community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to the organisation's campaigning? Are you keen to join a team where you will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in the organisation's campaigns and develop activities to embed co-production throughout their work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Jun 03, 2026
Full time
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the organisation's campaigns team. They are leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through their call for a Modern Service Framework. With their new organisational strategy now underway, it's a great moment to join the team as they look to take their influencing and campaigning work to the next level. Whether it's about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise the community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to the organisation's campaigning? Are you keen to join a team where you will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in the organisation's campaigns and develop activities to embed co-production throughout their work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Cashback
Paid Emails - Work From Home
Cashback
Looking for flexible, work-from-home opportunities that actually pay? Discover a unique opportunity to earn extra income in your own time by completing simple online activities. Choose what suits you at a time that works for you. Only complete the tasks that suit you, with 100s to choose from and unlimited earning potential. Earn from paid tasks, market research, paid surveys and paid emails. Get started today and start earning from the comfort of your home. What's in it for you? Flexible hours - work when it suits you No commitment - do as much or as little as you like Instant access - start completing tasks today 100% remote - no commute, no boss, no pressure Great for Job seekers, students and everyone else. Requirements: It couldn't be easier to start earning from home in your free time and maximise earnings, with Cashback. co.uk, the UK's leading platform for earning from home by completing tasks. Must be 18+ and based in the UK Internet access So whether you're an admin, PA, credit controller, receptionist, support worker, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - we're sure you'll find Cashback. co.uk right for you. How to get started: Click Apply Now and you'll be redirected to our task platform where you can register for free and start earning immediately.
Jun 01, 2026
Seasonal
Looking for flexible, work-from-home opportunities that actually pay? Discover a unique opportunity to earn extra income in your own time by completing simple online activities. Choose what suits you at a time that works for you. Only complete the tasks that suit you, with 100s to choose from and unlimited earning potential. Earn from paid tasks, market research, paid surveys and paid emails. Get started today and start earning from the comfort of your home. What's in it for you? Flexible hours - work when it suits you No commitment - do as much or as little as you like Instant access - start completing tasks today 100% remote - no commute, no boss, no pressure Great for Job seekers, students and everyone else. Requirements: It couldn't be easier to start earning from home in your free time and maximise earnings, with Cashback. co.uk, the UK's leading platform for earning from home by completing tasks. Must be 18+ and based in the UK Internet access So whether you're an admin, PA, credit controller, receptionist, support worker, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - we're sure you'll find Cashback. co.uk right for you. How to get started: Click Apply Now and you'll be redirected to our task platform where you can register for free and start earning immediately.
CHM-1
Senior Campaigns Officer
CHM-1
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the organisation's campaigns team. They are leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through their call for a Modern Service Framework. With their new organisational strategy now underway, it's a great moment to join the team as they look to take their influencing and campaigning work to the next level. Whether it's about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise the community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to the organisation's campaigning? Are you keen to join a team where you will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in the organisation's campaigns and develop activities to embed co-production throughout their work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
May 30, 2026
Full time
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the organisation's campaigns team. They are leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through their call for a Modern Service Framework. With their new organisational strategy now underway, it's a great moment to join the team as they look to take their influencing and campaigning work to the next level. Whether it's about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise the community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to the organisation's campaigning? Are you keen to join a team where you will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in the organisation's campaigns and develop activities to embed co-production throughout their work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Rubicon Recruitment
Support Engineer
Rubicon Recruitment East Kilbride, Lanarkshire
Support Engineer Glasgow £35,000 Are you a structured, analytical problem solver who enjoys getting to the root of technical issues? This Support Engineer role offers the chance to work with complex systems, handle varied support requests, and build specialist technical expertise in a rapidly growing industry. You ll be joining an environment where precision, accuracy, and continuous learning are genuinely valued. This is a great opportunity for someone who thrives in a role where every day presents a new technical challenge and where your methodical approach will directly improve customer experience. As a Support Engineer, you will benefit from: 25 days holiday + bank holidays Guaranteed on call bonus Company funded healthcare plan Life assurance Company pension One day working from home per week Two paid volunteer days annually Career development opportunities Regular team and company events As a Support Engineer, your responsibilities will include: Managing and resolving support tickets in line with strict SLAs and ITIL processes Investigating software and hardware issues and providing accurate updates to customers Handling inbound calls and emails to the support team Maintaining and updating documentation and knowledge articles Troubleshooting printers, terminals, and associated equipment Escalating complex issues to senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working knowledge of Microsoft Office Ability to troubleshoot software and hardware issues A valid driving licence and access to a vehicle If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Josh at Rubicon for more information.
May 29, 2026
Full time
Support Engineer Glasgow £35,000 Are you a structured, analytical problem solver who enjoys getting to the root of technical issues? This Support Engineer role offers the chance to work with complex systems, handle varied support requests, and build specialist technical expertise in a rapidly growing industry. You ll be joining an environment where precision, accuracy, and continuous learning are genuinely valued. This is a great opportunity for someone who thrives in a role where every day presents a new technical challenge and where your methodical approach will directly improve customer experience. As a Support Engineer, you will benefit from: 25 days holiday + bank holidays Guaranteed on call bonus Company funded healthcare plan Life assurance Company pension One day working from home per week Two paid volunteer days annually Career development opportunities Regular team and company events As a Support Engineer, your responsibilities will include: Managing and resolving support tickets in line with strict SLAs and ITIL processes Investigating software and hardware issues and providing accurate updates to customers Handling inbound calls and emails to the support team Maintaining and updating documentation and knowledge articles Troubleshooting printers, terminals, and associated equipment Escalating complex issues to senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working knowledge of Microsoft Office Ability to troubleshoot software and hardware issues A valid driving licence and access to a vehicle If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Josh at Rubicon for more information.
Head of Digital & Customer Loyalty
KFC Corporation
With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. We're proud be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France and Canada. At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across 500 Delivery and Dine-In Pizza Huts in the UK and Ireland. As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home. Over the last two years we have delivered significant digital change, we migrated our customer base, re-platformed our ordering website and launched a new app. We launched new dough, launched our new brand look & feel and have just re-launched our Loyalty programme. We're not stopping there; over the next year we have big ambitions to continue improving our experience across both the delivery and dine in estate. We're looking for a data driven, customer centric Head of Digital & Customer Loyalty. Someone who likes to think outside the box, think omni-channel, be passionate about personalised experiences across digital, love reporting and storytelling, be passionate about data driven merchandising and paid media, and want to deliver continuous improvement across our physical and digital landscape (dine in and takeaway) to ensure customers get best-in class digital experiences. Responsibilities Lead the UK digital business and advise for the FR & DE markets, overseeing Digital Marketing, Paid Media, Ecommerce, CRM and Loyalty and Aggregator channels, as well as all digital analytics and customer reporting. Transforming the consumer journey through excellent execution and strategic initiatives. Collaborate with the global digital team to inform and prioritise the continuous improvement roadmap for the web & app, with the goal of improving CVR and AOV. Work with Media & Affiliate agencies to define and execute the digital media strategy, growing active customers and driving more customers to the website & app. Lead the CRM & Loyalty channel, overseeing all emails, push notifications and SMS sends across trade and trigger comms. As well as collaborating with Digitech team to ensure continuous improvement and utilisation of Martech stack to deliver improved retention and frequency. Accelerate the growth of the aggregator business, working with Uber, Deliveroo and Just Eat to improve the experience, define the value proposition and maintain media activity. Lead all digital and customer reporting, delivering weekly and monthly reporting with insights and recommendations. Collaborating with all teams across the UK & International Operating Markets (IOM), as well as global partners across the Yum! Group. Building strong relationships with franchisees, working closely with relevant board members to align on strategy, the roadmap and execution plans. Working Relationships UK Digital team UK Integrated Marketing team IOM support centre teams Global teams including Pizza Hut Digital, Brand and Marketing Agencies & third party suppliers This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices, and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings / 121s and supporting with market visits. Qualifications Digital background with experience across Paid Media, CRM and Ecommerce in tech or consumer goods. Led and developed a high-performing team through effective coaching, clear communication, and supportive leadership. Deep commitment to understanding and improving the customer experience through digital channels. With strong understanding of digital customer journeys, segmentation, personalization techniques, omni channel strategies, and familiarity with A/B testing methodologies. Ability to analyze data, identify trends, and develop actionable insights to enhance the digital experience. Experience with app management, loyalty, in restaurant ordering systems, booking platforms would be advantageous. Experience with aggregator platforms or marketplace would be advantageous. Strong relationship building skills; ability to challenge the norm, provide alternative solutions, and implement creative problem solving approaches. Must build trust quickly to work with credibility and at pace. Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and present findings to stakeholders. Experience managing multiple stakeholders, with a demonstrated ability to work effectively and collaboratively with cross functional teams. Proven adaptability to a fast moving environment and high sense of urgency and accountability; ability to manage multiple complex data sets and reporting deadlines simultaneously. Flexibility to adjust to evolving business needs and digital trends. Strong organisational skills to manage multiple initiatives, prioritise tasks, and meet deadlines in a dynamic environment. Meticulous attention to detail to ensure accuracy and consistency across digital platforms. Preferred Qualifications Bachelor's degree in marketing, Digital Media, Communications, or a related field. 4-6 years of proven experience in ecommerce or a similar role within the retail or hospitality industry. Familiarity with digital analytics tools, content management systems, and customer relationship management (CRM) platforms. Relevant certifications in digital marketing, user experience (UX) design, or related areas are advantageous.
May 29, 2026
Full time
With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. We're proud be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France and Canada. At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across 500 Delivery and Dine-In Pizza Huts in the UK and Ireland. As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home. Over the last two years we have delivered significant digital change, we migrated our customer base, re-platformed our ordering website and launched a new app. We launched new dough, launched our new brand look & feel and have just re-launched our Loyalty programme. We're not stopping there; over the next year we have big ambitions to continue improving our experience across both the delivery and dine in estate. We're looking for a data driven, customer centric Head of Digital & Customer Loyalty. Someone who likes to think outside the box, think omni-channel, be passionate about personalised experiences across digital, love reporting and storytelling, be passionate about data driven merchandising and paid media, and want to deliver continuous improvement across our physical and digital landscape (dine in and takeaway) to ensure customers get best-in class digital experiences. Responsibilities Lead the UK digital business and advise for the FR & DE markets, overseeing Digital Marketing, Paid Media, Ecommerce, CRM and Loyalty and Aggregator channels, as well as all digital analytics and customer reporting. Transforming the consumer journey through excellent execution and strategic initiatives. Collaborate with the global digital team to inform and prioritise the continuous improvement roadmap for the web & app, with the goal of improving CVR and AOV. Work with Media & Affiliate agencies to define and execute the digital media strategy, growing active customers and driving more customers to the website & app. Lead the CRM & Loyalty channel, overseeing all emails, push notifications and SMS sends across trade and trigger comms. As well as collaborating with Digitech team to ensure continuous improvement and utilisation of Martech stack to deliver improved retention and frequency. Accelerate the growth of the aggregator business, working with Uber, Deliveroo and Just Eat to improve the experience, define the value proposition and maintain media activity. Lead all digital and customer reporting, delivering weekly and monthly reporting with insights and recommendations. Collaborating with all teams across the UK & International Operating Markets (IOM), as well as global partners across the Yum! Group. Building strong relationships with franchisees, working closely with relevant board members to align on strategy, the roadmap and execution plans. Working Relationships UK Digital team UK Integrated Marketing team IOM support centre teams Global teams including Pizza Hut Digital, Brand and Marketing Agencies & third party suppliers This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices, and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings / 121s and supporting with market visits. Qualifications Digital background with experience across Paid Media, CRM and Ecommerce in tech or consumer goods. Led and developed a high-performing team through effective coaching, clear communication, and supportive leadership. Deep commitment to understanding and improving the customer experience through digital channels. With strong understanding of digital customer journeys, segmentation, personalization techniques, omni channel strategies, and familiarity with A/B testing methodologies. Ability to analyze data, identify trends, and develop actionable insights to enhance the digital experience. Experience with app management, loyalty, in restaurant ordering systems, booking platforms would be advantageous. Experience with aggregator platforms or marketplace would be advantageous. Strong relationship building skills; ability to challenge the norm, provide alternative solutions, and implement creative problem solving approaches. Must build trust quickly to work with credibility and at pace. Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and present findings to stakeholders. Experience managing multiple stakeholders, with a demonstrated ability to work effectively and collaboratively with cross functional teams. Proven adaptability to a fast moving environment and high sense of urgency and accountability; ability to manage multiple complex data sets and reporting deadlines simultaneously. Flexibility to adjust to evolving business needs and digital trends. Strong organisational skills to manage multiple initiatives, prioritise tasks, and meet deadlines in a dynamic environment. Meticulous attention to detail to ensure accuracy and consistency across digital platforms. Preferred Qualifications Bachelor's degree in marketing, Digital Media, Communications, or a related field. 4-6 years of proven experience in ecommerce or a similar role within the retail or hospitality industry. Familiarity with digital analytics tools, content management systems, and customer relationship management (CRM) platforms. Relevant certifications in digital marketing, user experience (UX) design, or related areas are advantageous.
MS Society UK
Senior Campaigns Officer
MS Society UK
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the MS Society s campaigns team. We re leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through our call for a Modern Service Framework. With our new organisational strategy now underway, it s a great moment to join the team as we look to take our influencing and campaigning work to the next level. Whether it s about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise our community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
May 29, 2026
Full time
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the MS Society s campaigns team. We re leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through our call for a Modern Service Framework. With our new organisational strategy now underway, it s a great moment to join the team as we look to take our influencing and campaigning work to the next level. Whether it s about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise our community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance Rogerstone, Gwent
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance Weston-super-mare, Somerset
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance Bath, Somerset
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance Clevedon, Somerset
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance Chippenham, Wiltshire
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance City, Swindon
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance City, Bristol
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 28, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
RESULTS UK
Communications Officer - IPNEd
RESULTS UK
Communications Officer - IPNEd We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. About IPNEd The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all. As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all. To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity. About Results UK Results UK hosts the IPNEd Secretariat. Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty. Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK s umbrella body for organisations working on global education. Role Description The IPNEd Secretariat s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work. We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. You will develop and implement strategies to strengthen IPNEd s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities. The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database. You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact. We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments. This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change. Duties include, but are not limited to: Content Creation Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress. Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd s mission. Lead on the development and publication of regular and occasional email newsletters and general emails. Media Relations Monitor external media and use this to inform IPNEd's external communications. Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content. Digital Communications Manage the organisation's website, including development, maintenance, and continuous improvement. Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. Develop and produce performance data and reports for digital channels. Use performance data to test new approaches to communications. Strategic Planning & Collaboration Contribute to and implement communications and external engagement strategies. Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships. General Maintaining systems necessary to support effective communications, including member, supporter and partner databases. Supporting the Secretariat with research and writing. The post-holder may be required to travel internationally. The post-holder will also carry out other duties as necessary. Essential skills and experience All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role. Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors. Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts. Proven ability to craft engaging written, visual, and multimedia content for digital platforms. Strong understanding of social media analytics to drive up engagement and increase our online visibility. Familiarity with digital content tools (e.g. Adobe Suite, Canva). Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace). Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education. Strong interpersonal skills and an ability to work with a wide range of people. Excellent written and verbal communication skills. Excellent organisational skills with strong attention to detail. Willingness and flexibility to work across a range of tasks and activities. Personal attributes A passion for politics, international development, and global education. Self-starting, highly organised, and able to manage multiple tasks. Confident and willing to initiate contact and discussion with parliamentarians and officials. Able to respond flexibly to changing priorities, and to both set and work to deadlines. A good team worker who enjoys supporting other members of a team and working together for common objectives. Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties. Willingness and ability to travel outside the UK. Ability to quickly absorb information. Desirable criteria Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin. Equality, Diversity and Inclusion Results UK is an equal opportunity employer. Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age. We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request. As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair. Personnel policies are available on request. Salary, benefits, and other key information IPNEd is hosted by Results UK. The line manager for this role will be IPNEd s Senior Policy & Advocacy Adviser. 1. Starting date The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits. 2. Salary This role is graded at Results Professional Level Two with a salary of £32,785 per annum. 3. Hours of work This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 4. Holidays 25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 5. Notice Period and Probationary Period This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week. . click apply for full job details
May 28, 2026
Full time
Communications Officer - IPNEd We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. About IPNEd The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all. As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all. To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity. About Results UK Results UK hosts the IPNEd Secretariat. Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty. Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK s umbrella body for organisations working on global education. Role Description The IPNEd Secretariat s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work. We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. You will develop and implement strategies to strengthen IPNEd s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities. The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database. You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact. We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments. This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change. Duties include, but are not limited to: Content Creation Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress. Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd s mission. Lead on the development and publication of regular and occasional email newsletters and general emails. Media Relations Monitor external media and use this to inform IPNEd's external communications. Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content. Digital Communications Manage the organisation's website, including development, maintenance, and continuous improvement. Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. Develop and produce performance data and reports for digital channels. Use performance data to test new approaches to communications. Strategic Planning & Collaboration Contribute to and implement communications and external engagement strategies. Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships. General Maintaining systems necessary to support effective communications, including member, supporter and partner databases. Supporting the Secretariat with research and writing. The post-holder may be required to travel internationally. The post-holder will also carry out other duties as necessary. Essential skills and experience All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role. Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors. Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts. Proven ability to craft engaging written, visual, and multimedia content for digital platforms. Strong understanding of social media analytics to drive up engagement and increase our online visibility. Familiarity with digital content tools (e.g. Adobe Suite, Canva). Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace). Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education. Strong interpersonal skills and an ability to work with a wide range of people. Excellent written and verbal communication skills. Excellent organisational skills with strong attention to detail. Willingness and flexibility to work across a range of tasks and activities. Personal attributes A passion for politics, international development, and global education. Self-starting, highly organised, and able to manage multiple tasks. Confident and willing to initiate contact and discussion with parliamentarians and officials. Able to respond flexibly to changing priorities, and to both set and work to deadlines. A good team worker who enjoys supporting other members of a team and working together for common objectives. Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties. Willingness and ability to travel outside the UK. Ability to quickly absorb information. Desirable criteria Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin. Equality, Diversity and Inclusion Results UK is an equal opportunity employer. Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age. We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request. As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair. Personnel policies are available on request. Salary, benefits, and other key information IPNEd is hosted by Results UK. The line manager for this role will be IPNEd s Senior Policy & Advocacy Adviser. 1. Starting date The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits. 2. Salary This role is graded at Results Professional Level Two with a salary of £32,785 per annum. 3. Hours of work This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 4. Holidays 25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 5. Notice Period and Probationary Period This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week. . click apply for full job details
Interaction Recruitment
Branch Manager (Home Improvement)
Interaction Recruitment
Branch Manager Watford, Herts Salary: £36,000 - £38,000 + Bonuses + Car. Lobster Recruitment are acting on behalf of their client, a leading garage door and home improvement installation company, seeking an experienced Branch Manager for their Watford branch. Responsibilities: • Manage a team of 4 staff. • Handle enquiries and sales of garage doors and related products. • Respond to emails and telephone enquiries from customers, colleagues, and suppliers. • Deal with customers face-to-face. • Perform occasional heavy lifting. • Check condition and quantities of delivered goods against delivery notes. Essential Skills: • Supervisory, sales, and admin experience. • Leadership and sales skills. • Ability to manage time and workload effectively. • Excellent written and verbal communication. • IT literate. • Teamwork and attention to detail. Desirable: • Experience in garage door, construction, or home improvement sectors. Hours: Monday Friday 7:30am 5:00pm; Saturday 9:00am 12:30pm (rota) Benefits: • Competitive salary + bonuses. • Company car and mobile phone. • 5 weeks paid holiday. • Pension contributions. • Friendly working environment with full training.
May 28, 2026
Full time
Branch Manager Watford, Herts Salary: £36,000 - £38,000 + Bonuses + Car. Lobster Recruitment are acting on behalf of their client, a leading garage door and home improvement installation company, seeking an experienced Branch Manager for their Watford branch. Responsibilities: • Manage a team of 4 staff. • Handle enquiries and sales of garage doors and related products. • Respond to emails and telephone enquiries from customers, colleagues, and suppliers. • Deal with customers face-to-face. • Perform occasional heavy lifting. • Check condition and quantities of delivered goods against delivery notes. Essential Skills: • Supervisory, sales, and admin experience. • Leadership and sales skills. • Ability to manage time and workload effectively. • Excellent written and verbal communication. • IT literate. • Teamwork and attention to detail. Desirable: • Experience in garage door, construction, or home improvement sectors. Hours: Monday Friday 7:30am 5:00pm; Saturday 9:00am 12:30pm (rota) Benefits: • Competitive salary + bonuses. • Company car and mobile phone. • 5 weeks paid holiday. • Pension contributions. • Friendly working environment with full training.
Response
Wellbeing Youth Worker - Thatcham Hub
Response Thatcham, Berkshire
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Wellbeing Youth Worker Thatcham Hub - £28,938 - £32,214 per annum pro rata (Salaries vary depending on experiences) Hours 37 hours per week, Monday Friday Service Children, Young People & Families, Thatcham, West Berkshire Do you have the desire to help change lives and have experience of working with children and young people in an inclusive, creative and innovative way? Response Organisation is one of the largest mental health charities in Oxfordshire that provides a range of support for children, young people and adults with a wide range of wellbeing and mental health needs. We are currently looking for a Wellbeing Youth Worker to join our Children and Young People s Services Team at our amazing Thatcham Hub! If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Support young people aged 11 to 25 with their wellbeing and mental health through delivery of One-to-One sessions, groups, drop-ins and Alternative Provision offer. Support parent, carers and other adults involved in young people s lives with wellbeing and mental health support. Work alongside social care and other community teams to support young people and families. Increase access to community services and employment, education and training opportunities. Increase awareness of and strengthen the young person s personal support networks, reducing reliance on professional support networks. Increase the young person s confidence with using strategies to identify and manage mental health and well-being challenges as they arise or be confident to seek support (and from where) at the earliest opportunity. Facilitate 1:1, group sessions, drop-ins and Alternative Provision (group) offer for young people and their families. Accurately record casework on systems as identified and provide data and information as requested to measure impact of the project and gather learning. Develop trusting relationships by giving the young person time and helping them to identify and focus on what matters most to them and best supports them with managing their mental health and well- being. The Wellbeing Worker will take a holistic approach, based on the young person s priorities and the wider determinants of health, co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting them to appropriate community groups and support services. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Further detail can be viewed in the Job Description. Essential criteria: Demonstrable commitment to professional and personal development. Knowledge of the personalised care approach. Knowledge of community development approaches. Experience of working directly in a community integration context, CAMHS or CYP social care, learning support or public health/health improvement (including unpaid work). Experience of supporting young people, their families and carers in a related role (including unpaid work). Experience of partnership/collaborative working and of building relationships across a variety of organisations Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers. Proficiency in Office programs (incl. Outlook, Word, PowerPoint) and using data bases. Ability to manage multiple emails and coordinate calendars. Able to chair or participate effectively in meetings (virtual and face-to-face) to achieve a given agenda. Commitment to reducing health inequalities and proactively working to reach people from diverse communities. Access to own car and ability to travel across the locality on a regular basis, including to visit people in their own homes. Workers will need their own business insurance for this. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Wellbeing Youth Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 30/06/2026. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
May 28, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Wellbeing Youth Worker Thatcham Hub - £28,938 - £32,214 per annum pro rata (Salaries vary depending on experiences) Hours 37 hours per week, Monday Friday Service Children, Young People & Families, Thatcham, West Berkshire Do you have the desire to help change lives and have experience of working with children and young people in an inclusive, creative and innovative way? Response Organisation is one of the largest mental health charities in Oxfordshire that provides a range of support for children, young people and adults with a wide range of wellbeing and mental health needs. We are currently looking for a Wellbeing Youth Worker to join our Children and Young People s Services Team at our amazing Thatcham Hub! If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Support young people aged 11 to 25 with their wellbeing and mental health through delivery of One-to-One sessions, groups, drop-ins and Alternative Provision offer. Support parent, carers and other adults involved in young people s lives with wellbeing and mental health support. Work alongside social care and other community teams to support young people and families. Increase access to community services and employment, education and training opportunities. Increase awareness of and strengthen the young person s personal support networks, reducing reliance on professional support networks. Increase the young person s confidence with using strategies to identify and manage mental health and well-being challenges as they arise or be confident to seek support (and from where) at the earliest opportunity. Facilitate 1:1, group sessions, drop-ins and Alternative Provision (group) offer for young people and their families. Accurately record casework on systems as identified and provide data and information as requested to measure impact of the project and gather learning. Develop trusting relationships by giving the young person time and helping them to identify and focus on what matters most to them and best supports them with managing their mental health and well- being. The Wellbeing Worker will take a holistic approach, based on the young person s priorities and the wider determinants of health, co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting them to appropriate community groups and support services. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Further detail can be viewed in the Job Description. Essential criteria: Demonstrable commitment to professional and personal development. Knowledge of the personalised care approach. Knowledge of community development approaches. Experience of working directly in a community integration context, CAMHS or CYP social care, learning support or public health/health improvement (including unpaid work). Experience of supporting young people, their families and carers in a related role (including unpaid work). Experience of partnership/collaborative working and of building relationships across a variety of organisations Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers. Proficiency in Office programs (incl. Outlook, Word, PowerPoint) and using data bases. Ability to manage multiple emails and coordinate calendars. Able to chair or participate effectively in meetings (virtual and face-to-face) to achieve a given agenda. Commitment to reducing health inequalities and proactively working to reach people from diverse communities. Access to own car and ability to travel across the locality on a regular basis, including to visit people in their own homes. Workers will need their own business insurance for this. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Wellbeing Youth Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 30/06/2026. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Teleperformance
Customer Service Specialist - Bristol onsite
Teleperformance Trowbridge, Wiltshire
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 28, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Advancing People
E-Commerce Coordinator - German speaking
Advancing People Bletchley, Buckinghamshire
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German speaking E-Commerce Coordinator to join a leading global fashion and sportwear brand who have a European Head Office based in Milton Keynes. As a German speaking E-Commerce Coordinator you will be responsible for driving the localisation, optimisation and performance of ecommerce platforms across assigned regions. This role focuses heavily on translation and regional adaptation of content , alongside supporting SEO, ecommerce operations, and data-driven decision-making to enhance customer experience and commercial performance. Key Responsibilities: Translate and localise product descriptions (primary focus) Adapt website content including homepage messaging, promotional banners, and newsletters Support marketing teams with translations for paid ads, emails, and social media content Content & SEO Optimisation - Translate blog content and upload to Shopify with relevant assets Review and optimise SEO elements across PLPs (Product Listing Pages) and blog content Ecommerce Projects & Feature Support - Support A/B testing initiatives to optimise regional performance Manage and optimise regional website performance Identify growth opportunities using tools such as Contentsquare, Botify, and Google Analytics Data Analysis & Reporting - Provide actionable insights and recommendations to improve performance and conversion Person Specification: Fluent in German Understanding of ecommerce platforms (e.g., Shopify) Knowledge of SEO principles and digital content optimisation Strong attention to detail and organisational skills Ability to work cross-functionally with marketing, web, and product teams This is a full-time permanent position offering an attractive salary of up to 30,000 + Amazing Company Benefits If successful this role offer flexibility to work from home / remotely 1 day a week Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
May 27, 2026
Full time
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German speaking E-Commerce Coordinator to join a leading global fashion and sportwear brand who have a European Head Office based in Milton Keynes. As a German speaking E-Commerce Coordinator you will be responsible for driving the localisation, optimisation and performance of ecommerce platforms across assigned regions. This role focuses heavily on translation and regional adaptation of content , alongside supporting SEO, ecommerce operations, and data-driven decision-making to enhance customer experience and commercial performance. Key Responsibilities: Translate and localise product descriptions (primary focus) Adapt website content including homepage messaging, promotional banners, and newsletters Support marketing teams with translations for paid ads, emails, and social media content Content & SEO Optimisation - Translate blog content and upload to Shopify with relevant assets Review and optimise SEO elements across PLPs (Product Listing Pages) and blog content Ecommerce Projects & Feature Support - Support A/B testing initiatives to optimise regional performance Manage and optimise regional website performance Identify growth opportunities using tools such as Contentsquare, Botify, and Google Analytics Data Analysis & Reporting - Provide actionable insights and recommendations to improve performance and conversion Person Specification: Fluent in German Understanding of ecommerce platforms (e.g., Shopify) Knowledge of SEO principles and digital content optimisation Strong attention to detail and organisational skills Ability to work cross-functionally with marketing, web, and product teams This is a full-time permanent position offering an attractive salary of up to 30,000 + Amazing Company Benefits If successful this role offer flexibility to work from home / remotely 1 day a week Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
RG Setsquare
Customer Service Advisor (Call Centre) Out of hours
RG Setsquare Chelmsford, Essex
A leading housing organisation is looking for up to 3 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 24th June and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date, work the shifts required and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 16.50 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Full time
A leading housing organisation is looking for up to 3 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 24th June and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date, work the shifts required and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 16.50 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Cheltenham Borough Council
Customer Service Officer
Cheltenham Borough Council Uckington, Gloucestershire
Are you passionate about delivering outstanding customer service and making a real difference in your community? Cheltenham Borough Council has an exciting Customer Service Officer opportunity! Location: Hesters Way Community Resource Centre, Cheltenham, GL51 7SU Salary: £26,824 - £28,142 per annum (pay award pending wef 1 April 2026) Job Type: Fixed Term Contract, Full-Time Closing Date: 31 May 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Customer Service Officer - The Role: As a Customer Service Officer, you'll be the first point of contact for a wide range of enquiries across our housing services. Whether you're resolving issues over the phone, responding to emails, or helping residents via our online portal, you'll play a key role in delivering a seamless, respectful and high-quality service. Working closely with our supportive Customer Services Team, you'll handle every interaction with efficiency, empathy and a focus on first-time resolution. Customer Service Officer - Key Responsibilities: - Provide consistent high-quality customer service to tenants, residents, stakeholders and third parties via telephone, email and customer portal - Process customer requests and queries from various sources, ensuring appropriate prioritisation and detailed record-keeping on our housing management system - Respond professionally to customers, including those displaying challenging behaviour, and report incidents to your Team Leader - Maintain customer confidentiality and comply with GDPR and safeguarding responsibilities - Use our contact centre telephony system effectively, responding to real-time call handling data - Administer and monitor the customer web portal, customer relations email inbox and out of hours service reports - Process customer payments, incoming and outgoing mail, compliments, comments and complaints - Support the Customer Service Team Leader with monitoring customer satisfaction and performance indicators - Deputise for the Customer Services Team Leader as required Customer Service Officer - You: - GCSEs at grades 5-9 or equivalent, including Maths and English - Excellent customer care skills with strong oral and written communication abilities - Proficient with Microsoft Office packages (Outlook, Word, Excel, PowerPoint) and high-level keyboard skills - Experience with CRM systems and maintaining computerised customer records - Ability to prioritise workload, remain calm under pressure and handle confidential information - Knowledge and understanding of equality, diversity and safeguarding principles - Desirably, previous experience in a similar role within social housing or a contact centre environment Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing Date: 31 May 2026 To submit your CV for this exciting Customer Service Officer opportunity, click Apply today!
May 21, 2026
Contractor
Are you passionate about delivering outstanding customer service and making a real difference in your community? Cheltenham Borough Council has an exciting Customer Service Officer opportunity! Location: Hesters Way Community Resource Centre, Cheltenham, GL51 7SU Salary: £26,824 - £28,142 per annum (pay award pending wef 1 April 2026) Job Type: Fixed Term Contract, Full-Time Closing Date: 31 May 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Customer Service Officer - The Role: As a Customer Service Officer, you'll be the first point of contact for a wide range of enquiries across our housing services. Whether you're resolving issues over the phone, responding to emails, or helping residents via our online portal, you'll play a key role in delivering a seamless, respectful and high-quality service. Working closely with our supportive Customer Services Team, you'll handle every interaction with efficiency, empathy and a focus on first-time resolution. Customer Service Officer - Key Responsibilities: - Provide consistent high-quality customer service to tenants, residents, stakeholders and third parties via telephone, email and customer portal - Process customer requests and queries from various sources, ensuring appropriate prioritisation and detailed record-keeping on our housing management system - Respond professionally to customers, including those displaying challenging behaviour, and report incidents to your Team Leader - Maintain customer confidentiality and comply with GDPR and safeguarding responsibilities - Use our contact centre telephony system effectively, responding to real-time call handling data - Administer and monitor the customer web portal, customer relations email inbox and out of hours service reports - Process customer payments, incoming and outgoing mail, compliments, comments and complaints - Support the Customer Service Team Leader with monitoring customer satisfaction and performance indicators - Deputise for the Customer Services Team Leader as required Customer Service Officer - You: - GCSEs at grades 5-9 or equivalent, including Maths and English - Excellent customer care skills with strong oral and written communication abilities - Proficient with Microsoft Office packages (Outlook, Word, Excel, PowerPoint) and high-level keyboard skills - Experience with CRM systems and maintaining computerised customer records - Ability to prioritise workload, remain calm under pressure and handle confidential information - Knowledge and understanding of equality, diversity and safeguarding principles - Desirably, previous experience in a similar role within social housing or a contact centre environment Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing Date: 31 May 2026 To submit your CV for this exciting Customer Service Officer opportunity, click Apply today!

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2026 Jobsite Jobs | Designed by Web Design Agency