Health Club Receptionist - Soho Farmhouse Banbury At Soho House, Health Club Receptionist is the first point of contact for members and guests, ensuring a warm, professional, and efficient welcome. You will manage check ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. This role requires excellent communication skills, attention to detail, and the ability to work in a fast paced wellness and fitness environment. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 year's continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your career, we offer training to develop the technical and managerial skills necessary to enhance your career. Greet and welcome members and guests, ensuring a friendly and professional experience. Manage check in and check out processes for members and day visitors. Handle phone calls, emails, and in person inquiries about health club services, classes, and facilities. Manage bookings for spa treatments, personal training sessions, and group classes. Process payments for services, memberships, and retail products accurately. Maintain a tidy and welcoming reception and lobby area. Communicate effectively with the fitness, spa, and housekeeping teams to ensure smooth operations. Support membership sales by providing information and tours to prospective members. Uphold confidentiality, professionalism, and data privacy at all times. What we are looking for A successful Health Club Receptionist for Soho House will ideally have up to 2 years' experience in a busy high profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in a receptionist, front of house, or customer service role, ideally in a health club, spa, or hospitality environment. Strong interpersonal and communication skills. Confident with booking systems, point of sale systems, and basic computer skills. Professional, approachable, and well presented. Able to multitask and work under pressure while maintaining excellent service. Organised and reliable Ability to handle feedback to achieve member satisfaction Ability to multitask and work in a fast paced environment Ability to understand and follow written and verbal instructions Physical Requirements Must be over the age of 18 Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required As set forth in Soho House via 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Aug 09, 2026
Full time
Health Club Receptionist - Soho Farmhouse Banbury At Soho House, Health Club Receptionist is the first point of contact for members and guests, ensuring a warm, professional, and efficient welcome. You will manage check ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. This role requires excellent communication skills, attention to detail, and the ability to work in a fast paced wellness and fitness environment. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 year's continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your career, we offer training to develop the technical and managerial skills necessary to enhance your career. Greet and welcome members and guests, ensuring a friendly and professional experience. Manage check in and check out processes for members and day visitors. Handle phone calls, emails, and in person inquiries about health club services, classes, and facilities. Manage bookings for spa treatments, personal training sessions, and group classes. Process payments for services, memberships, and retail products accurately. Maintain a tidy and welcoming reception and lobby area. Communicate effectively with the fitness, spa, and housekeeping teams to ensure smooth operations. Support membership sales by providing information and tours to prospective members. Uphold confidentiality, professionalism, and data privacy at all times. What we are looking for A successful Health Club Receptionist for Soho House will ideally have up to 2 years' experience in a busy high profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in a receptionist, front of house, or customer service role, ideally in a health club, spa, or hospitality environment. Strong interpersonal and communication skills. Confident with booking systems, point of sale systems, and basic computer skills. Professional, approachable, and well presented. Able to multitask and work under pressure while maintaining excellent service. Organised and reliable Ability to handle feedback to achieve member satisfaction Ability to multitask and work in a fast paced environment Ability to understand and follow written and verbal instructions Physical Requirements Must be over the age of 18 Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required As set forth in Soho House via 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
The Customer Care team make sure home buyers receive the very best care following their home buying experience. Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you'll make sure they are, by being on hand with answers and practical help. Because of the things you'll be dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism. Reporting to either the Head of Customer Care or Customer Care Office Manager, to support the Head of Customer Care in managing all customer- related issues through to resolution, by direct communications with our internal and external Customers, coordinating the administration of the department to ensure it operates efficiently and effectively. You will be expected to: Ensure personal and team compliance with all relevant SHE policies and procedures, putting the safety of our teams as first priority. To fully adhere to the Barratt Redrow standard Customer Care policies and procedures, ensuring that all issues raised by our customers are dealt with professionally, quickly and to their complete satisfaction. Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded in the Company's IT system. Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day. Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues. Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty (or any other warranty provider) and in line with the company's stated Service Level Agreements. Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost-effective manner. Utilise the IT system and associated reporting to manage resolution of defects and identify to the Head of Customer Care where performance is falling below expected levels. Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable. Liaise with all other Departments to ensure Customer enquiries or concerns are addressed professionally and efficiently. Provide administrative support for the Department, to include handling and responding to all customer correspondence, electronic and paper filing, production of reports, record Action Logs (a record of minutes or actions arising from a meeting/project) for internal meetings. Attend appropriate internal meetings to represent the department and be the voice of the customer, promoting improvements in service delivery across functions. Undertake post-completion satisfaction calls to customers. Manage customer complaints and resolve legacy issues, where appropriate, efficiently and effectively. Ensure subcontractors and suppliers perform in adherence with our company SLA, and utilise the Contra Charge Process where applicable. Update weekly reports and distribute to relevant personnel. Promote and act in accordance with all Group values, systems, policies and procedures. Carry out other appropriate ad hoc duties as and when required. To be successful in the role, we are looking for: Experience of working in a professional secretarial/administration role. Previous experience in a demanding and fast paced customer service environment. Excellent communication skills, both written and verbal. Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills. A strong team player, supportive of colleagues. Assertive, tenacious, with an ability to influence others and be resilient to challenging Customer demands. Self-disciplined, with excellent time management skills and the ability to coordinate a number of priorities. Ability to multi-task, and work efficiently and accurately under pressure. Professional,assertiveandpleasantmannerindealingwith internal and external customers and contacts. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First-class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About Yorkshire West Our dual-branded Barratt Redrow divisions combine the best of our Barratt Homes and Redrow brands. Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design. That's why we've been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
Jul 31, 2026
Full time
The Customer Care team make sure home buyers receive the very best care following their home buying experience. Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you'll make sure they are, by being on hand with answers and practical help. Because of the things you'll be dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism. Reporting to either the Head of Customer Care or Customer Care Office Manager, to support the Head of Customer Care in managing all customer- related issues through to resolution, by direct communications with our internal and external Customers, coordinating the administration of the department to ensure it operates efficiently and effectively. You will be expected to: Ensure personal and team compliance with all relevant SHE policies and procedures, putting the safety of our teams as first priority. To fully adhere to the Barratt Redrow standard Customer Care policies and procedures, ensuring that all issues raised by our customers are dealt with professionally, quickly and to their complete satisfaction. Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded in the Company's IT system. Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day. Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues. Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty (or any other warranty provider) and in line with the company's stated Service Level Agreements. Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost-effective manner. Utilise the IT system and associated reporting to manage resolution of defects and identify to the Head of Customer Care where performance is falling below expected levels. Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable. Liaise with all other Departments to ensure Customer enquiries or concerns are addressed professionally and efficiently. Provide administrative support for the Department, to include handling and responding to all customer correspondence, electronic and paper filing, production of reports, record Action Logs (a record of minutes or actions arising from a meeting/project) for internal meetings. Attend appropriate internal meetings to represent the department and be the voice of the customer, promoting improvements in service delivery across functions. Undertake post-completion satisfaction calls to customers. Manage customer complaints and resolve legacy issues, where appropriate, efficiently and effectively. Ensure subcontractors and suppliers perform in adherence with our company SLA, and utilise the Contra Charge Process where applicable. Update weekly reports and distribute to relevant personnel. Promote and act in accordance with all Group values, systems, policies and procedures. Carry out other appropriate ad hoc duties as and when required. To be successful in the role, we are looking for: Experience of working in a professional secretarial/administration role. Previous experience in a demanding and fast paced customer service environment. Excellent communication skills, both written and verbal. Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills. A strong team player, supportive of colleagues. Assertive, tenacious, with an ability to influence others and be resilient to challenging Customer demands. Self-disciplined, with excellent time management skills and the ability to coordinate a number of priorities. Ability to multi-task, and work efficiently and accurately under pressure. Professional,assertiveandpleasantmannerindealingwith internal and external customers and contacts. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First-class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About Yorkshire West Our dual-branded Barratt Redrow divisions combine the best of our Barratt Homes and Redrow brands. Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design. That's why we've been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
We are looking for an experienced HR Administrator to undertake a varied role within the recruitment resourcing team our Stevenage site in Hertfordshire. Job Title: HR Recruitment Administrator (Contract Role) Rate: £16 per hour PAYE Location: Stevenage Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: Co-ordinate and organise interviews for all levels for the UK business. Liaise with managers, agencies and Business Support Officers to coordinate diaries. Book interviews via the HR system Workday including sending confirmations to both mangers and candidates Co-ordination and set up of psychometric testing as required for both general hire and Early Careers Programmes (ECP) Monitor Workday for all actions including interviews, conditional and firm offer actions and ECP offers. Action Conditional offers and update contract requirements outside of Workday when necessary Monitor emails from Occupational Health and security on candidate status, start dates etc and liaise with Recruitment Advisors Chase candidates for missing data Update SAP with pension status and Contingent Worker (contract) clock numbers after generation Update payroll spreadsheet with bonus payments (when applicable) Process qualification validation checks through Hedd checks Load data into Workday Liaise with onboarding team to ensure any changes to process are actioned Update holiday status for all employees on start date To assist, when required, the administration process for leavers to ensure smooth transition and exit from the business for both general and ECP hire, sending confirmations to the leaver and managers and updating all areas of business of the leaver and updating Workday Advise pensions of leavers Liaise regularly with your wider Resourcing Admin team with a focus on identifying and agreeing ways of continually improving processes and practices. Ensure all HR systems Workday/SAP information is regularly updated, with all changes and amendments. Organise and prioritise own workload ensuring all deadlines are met reviewing and monitoring priorities to ensure quality and standards are maintained. Investigate problems, queries and issues, presenting conclusions and discussing recommendations. Act as a member of the wider Resourcing UK team, participating in meetings and contributing to the planning of activities. Carry out any ad-hoc administration tasks as required. Liaise with procurement and finance internally to carry through supplier risk checks, PO's and invoicing to ensure suppliers are paid on time. Dealing with references according to GDPR criteria Processing of queries via the resourcing inboxes Scanning/general housekeeping Flexibility on working some evenings and weekends to support open days and exhibitions Support the HR Admin Team Leader as required. Support to Head of Resourcing and wider Resourcing team when needed. What we're looking for from you: Possess previous recruitment administration experience within a busy recruitment/resourcing function. Experience of working under pressure Ability to multi-task with a range of relatively complex support/administration activities Excellent communication skills both written and verbal Ability to work autonomously and manage own workload Strong planning and organisation skills Monitor and prioritise workflow to achieve deadlines. Diplomacy, resilience and tenacity will be required Patience and courtesy to provide an initial contact point for all HR queries Willing to support your team and join in wider team activities Excellent PC skills - MS Office, Workday, SAP, Recruitment systems experience desirable Be a self-starter and motivated to execute this role to an excellent standard Respect and maintain confidentiality To have a proactive approach and flexibility to support team and colleagues where needed Please note that as this is a contract role, the MBDA Company Benefits do not apply. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Jul 30, 2026
Full time
We are looking for an experienced HR Administrator to undertake a varied role within the recruitment resourcing team our Stevenage site in Hertfordshire. Job Title: HR Recruitment Administrator (Contract Role) Rate: £16 per hour PAYE Location: Stevenage Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: Co-ordinate and organise interviews for all levels for the UK business. Liaise with managers, agencies and Business Support Officers to coordinate diaries. Book interviews via the HR system Workday including sending confirmations to both mangers and candidates Co-ordination and set up of psychometric testing as required for both general hire and Early Careers Programmes (ECP) Monitor Workday for all actions including interviews, conditional and firm offer actions and ECP offers. Action Conditional offers and update contract requirements outside of Workday when necessary Monitor emails from Occupational Health and security on candidate status, start dates etc and liaise with Recruitment Advisors Chase candidates for missing data Update SAP with pension status and Contingent Worker (contract) clock numbers after generation Update payroll spreadsheet with bonus payments (when applicable) Process qualification validation checks through Hedd checks Load data into Workday Liaise with onboarding team to ensure any changes to process are actioned Update holiday status for all employees on start date To assist, when required, the administration process for leavers to ensure smooth transition and exit from the business for both general and ECP hire, sending confirmations to the leaver and managers and updating all areas of business of the leaver and updating Workday Advise pensions of leavers Liaise regularly with your wider Resourcing Admin team with a focus on identifying and agreeing ways of continually improving processes and practices. Ensure all HR systems Workday/SAP information is regularly updated, with all changes and amendments. Organise and prioritise own workload ensuring all deadlines are met reviewing and monitoring priorities to ensure quality and standards are maintained. Investigate problems, queries and issues, presenting conclusions and discussing recommendations. Act as a member of the wider Resourcing UK team, participating in meetings and contributing to the planning of activities. Carry out any ad-hoc administration tasks as required. Liaise with procurement and finance internally to carry through supplier risk checks, PO's and invoicing to ensure suppliers are paid on time. Dealing with references according to GDPR criteria Processing of queries via the resourcing inboxes Scanning/general housekeeping Flexibility on working some evenings and weekends to support open days and exhibitions Support the HR Admin Team Leader as required. Support to Head of Resourcing and wider Resourcing team when needed. What we're looking for from you: Possess previous recruitment administration experience within a busy recruitment/resourcing function. Experience of working under pressure Ability to multi-task with a range of relatively complex support/administration activities Excellent communication skills both written and verbal Ability to work autonomously and manage own workload Strong planning and organisation skills Monitor and prioritise workflow to achieve deadlines. Diplomacy, resilience and tenacity will be required Patience and courtesy to provide an initial contact point for all HR queries Willing to support your team and join in wider team activities Excellent PC skills - MS Office, Workday, SAP, Recruitment systems experience desirable Be a self-starter and motivated to execute this role to an excellent standard Respect and maintain confidentiality To have a proactive approach and flexibility to support team and colleagues where needed Please note that as this is a contract role, the MBDA Company Benefits do not apply. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Centre for Sustainable Energy
Bristol, Gloucestershire
Job Title: Marketing Manager Location : Bristol office, hybrid (minimum two days a week in the office) Salary: 38,456 per annum (Band F) Job Type: Full time (37.5 hours a week), fixed term for 12 months with the possibility of extension Closing Date: Wednesday 26 August 2026 About The Role: Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that. As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly. You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on. Specific responsibilities An applicant appointed to the role will be expected to: Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C). Work with Household Energy Services project managers to set clear objectives and targets, and report on performance. Research and map the professional referrer landscape, identifying the right intermediaries for each project area. Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners. Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients. Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded. Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns. Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines. Own marketing measurement for the advice services, using data to inform decisions and make the case for investment. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes. Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C). Experience of building and managing relationships with external organisations or referral networks. Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines. A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences. Analytical - able to interpret data, identify what is working and make evidence-based recommendations. Organised and self-directed, able to manage a varied workload across projects with minimal supervision. Able to manage a marketing budget, track spend and demonstrate value for money. Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Company pension scheme with 8% employer and 6% employee contributions Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with working hours and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Wednesday 26 August 2026. Interviews are expected to take place at our Bristol office on Monday 14 and Tuesday 15 September 2026, though this is subject to change. The earliest start date is 12 October 2026. This role requires a standard DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Marketing Campaign Manager, Marketing Supervisor, B2B Marketing, Senior Marketing Coordinator, Marketing Strategy Manager, Marketing Manager may also be considered for this role.
Jul 30, 2026
Contractor
Job Title: Marketing Manager Location : Bristol office, hybrid (minimum two days a week in the office) Salary: 38,456 per annum (Band F) Job Type: Full time (37.5 hours a week), fixed term for 12 months with the possibility of extension Closing Date: Wednesday 26 August 2026 About The Role: Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that. As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly. You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on. Specific responsibilities An applicant appointed to the role will be expected to: Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C). Work with Household Energy Services project managers to set clear objectives and targets, and report on performance. Research and map the professional referrer landscape, identifying the right intermediaries for each project area. Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners. Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients. Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded. Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns. Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines. Own marketing measurement for the advice services, using data to inform decisions and make the case for investment. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes. Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C). Experience of building and managing relationships with external organisations or referral networks. Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines. A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences. Analytical - able to interpret data, identify what is working and make evidence-based recommendations. Organised and self-directed, able to manage a varied workload across projects with minimal supervision. Able to manage a marketing budget, track spend and demonstrate value for money. Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Company pension scheme with 8% employer and 6% employee contributions Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with working hours and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Wednesday 26 August 2026. Interviews are expected to take place at our Bristol office on Monday 14 and Tuesday 15 September 2026, though this is subject to change. The earliest start date is 12 October 2026. This role requires a standard DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Marketing Campaign Manager, Marketing Supervisor, B2B Marketing, Senior Marketing Coordinator, Marketing Strategy Manager, Marketing Manager may also be considered for this role.
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the organisation's campaigns team. They are leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through their call for a Modern Service Framework. With their new organisational strategy now underway, it's a great moment to join the team as they look to take their influencing and campaigning work to the next level. Whether it's about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise the community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to the organisation's campaigning? Are you keen to join a team where you will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in the organisation's campaigns and develop activities to embed co-production throughout their work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
May 30, 2026
Full time
Position: Senior Campaigns Officer Hours: Full-time, 35 hours a week Contract: Permanent Location: London N4 office with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting time to be joining the organisation's campaigns team. They are leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through their call for a Modern Service Framework. With their new organisational strategy now underway, it's a great moment to join the team as they look to take their influencing and campaigning work to the next level. Whether it's about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise the community to become change-makers. Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to the organisation's campaigning? Are you keen to join a team where you will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in the organisation's campaigns and develop activities to embed co-production throughout their work? Closing date for applications: 9:00 am on Monday 15 June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 29, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 28, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Communications Officer - IPNEd We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. About IPNEd The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all. As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all. To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity. About Results UK Results UK hosts the IPNEd Secretariat. Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty. Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK s umbrella body for organisations working on global education. Role Description The IPNEd Secretariat s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work. We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. You will develop and implement strategies to strengthen IPNEd s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities. The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database. You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact. We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments. This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change. Duties include, but are not limited to: Content Creation Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress. Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd s mission. Lead on the development and publication of regular and occasional email newsletters and general emails. Media Relations Monitor external media and use this to inform IPNEd's external communications. Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content. Digital Communications Manage the organisation's website, including development, maintenance, and continuous improvement. Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. Develop and produce performance data and reports for digital channels. Use performance data to test new approaches to communications. Strategic Planning & Collaboration Contribute to and implement communications and external engagement strategies. Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships. General Maintaining systems necessary to support effective communications, including member, supporter and partner databases. Supporting the Secretariat with research and writing. The post-holder may be required to travel internationally. The post-holder will also carry out other duties as necessary. Essential skills and experience All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role. Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors. Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts. Proven ability to craft engaging written, visual, and multimedia content for digital platforms. Strong understanding of social media analytics to drive up engagement and increase our online visibility. Familiarity with digital content tools (e.g. Adobe Suite, Canva). Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace). Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education. Strong interpersonal skills and an ability to work with a wide range of people. Excellent written and verbal communication skills. Excellent organisational skills with strong attention to detail. Willingness and flexibility to work across a range of tasks and activities. Personal attributes A passion for politics, international development, and global education. Self-starting, highly organised, and able to manage multiple tasks. Confident and willing to initiate contact and discussion with parliamentarians and officials. Able to respond flexibly to changing priorities, and to both set and work to deadlines. A good team worker who enjoys supporting other members of a team and working together for common objectives. Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties. Willingness and ability to travel outside the UK. Ability to quickly absorb information. Desirable criteria Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin. Equality, Diversity and Inclusion Results UK is an equal opportunity employer. Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age. We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request. As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair. Personnel policies are available on request. Salary, benefits, and other key information IPNEd is hosted by Results UK. The line manager for this role will be IPNEd s Senior Policy & Advocacy Adviser. 1. Starting date The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits. 2. Salary This role is graded at Results Professional Level Two with a salary of £32,785 per annum. 3. Hours of work This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 4. Holidays 25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 5. Notice Period and Probationary Period This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week. . click apply for full job details
May 28, 2026
Full time
Communications Officer - IPNEd We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. About IPNEd The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all. As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all. To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity. About Results UK Results UK hosts the IPNEd Secretariat. Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty. Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK s umbrella body for organisations working on global education. Role Description The IPNEd Secretariat s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work. We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. You will develop and implement strategies to strengthen IPNEd s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities. The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database. You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact. We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments. This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change. Duties include, but are not limited to: Content Creation Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress. Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd s mission. Lead on the development and publication of regular and occasional email newsletters and general emails. Media Relations Monitor external media and use this to inform IPNEd's external communications. Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content. Digital Communications Manage the organisation's website, including development, maintenance, and continuous improvement. Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. Develop and produce performance data and reports for digital channels. Use performance data to test new approaches to communications. Strategic Planning & Collaboration Contribute to and implement communications and external engagement strategies. Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships. General Maintaining systems necessary to support effective communications, including member, supporter and partner databases. Supporting the Secretariat with research and writing. The post-holder may be required to travel internationally. The post-holder will also carry out other duties as necessary. Essential skills and experience All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role. Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors. Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts. Proven ability to craft engaging written, visual, and multimedia content for digital platforms. Strong understanding of social media analytics to drive up engagement and increase our online visibility. Familiarity with digital content tools (e.g. Adobe Suite, Canva). Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace). Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education. Strong interpersonal skills and an ability to work with a wide range of people. Excellent written and verbal communication skills. Excellent organisational skills with strong attention to detail. Willingness and flexibility to work across a range of tasks and activities. Personal attributes A passion for politics, international development, and global education. Self-starting, highly organised, and able to manage multiple tasks. Confident and willing to initiate contact and discussion with parliamentarians and officials. Able to respond flexibly to changing priorities, and to both set and work to deadlines. A good team worker who enjoys supporting other members of a team and working together for common objectives. Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties. Willingness and ability to travel outside the UK. Ability to quickly absorb information. Desirable criteria Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin. Equality, Diversity and Inclusion Results UK is an equal opportunity employer. Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age. We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request. As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair. Personnel policies are available on request. Salary, benefits, and other key information IPNEd is hosted by Results UK. The line manager for this role will be IPNEd s Senior Policy & Advocacy Adviser. 1. Starting date The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits. 2. Salary This role is graded at Results Professional Level Two with a salary of £32,785 per annum. 3. Hours of work This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 4. Holidays 25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 5. Notice Period and Probationary Period This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week. . click apply for full job details
Branch Manager Watford, Herts Salary: £36,000 - £38,000 + Bonuses + Car. Lobster Recruitment are acting on behalf of their client, a leading garage door and home improvement installation company, seeking an experienced Branch Manager for their Watford branch. Responsibilities: • Manage a team of 4 staff. • Handle enquiries and sales of garage doors and related products. • Respond to emails and telephone enquiries from customers, colleagues, and suppliers. • Deal with customers face-to-face. • Perform occasional heavy lifting. • Check condition and quantities of delivered goods against delivery notes. Essential Skills: • Supervisory, sales, and admin experience. • Leadership and sales skills. • Ability to manage time and workload effectively. • Excellent written and verbal communication. • IT literate. • Teamwork and attention to detail. Desirable: • Experience in garage door, construction, or home improvement sectors. Hours: Monday Friday 7:30am 5:00pm; Saturday 9:00am 12:30pm (rota) Benefits: • Competitive salary + bonuses. • Company car and mobile phone. • 5 weeks paid holiday. • Pension contributions. • Friendly working environment with full training.
May 28, 2026
Full time
Branch Manager Watford, Herts Salary: £36,000 - £38,000 + Bonuses + Car. Lobster Recruitment are acting on behalf of their client, a leading garage door and home improvement installation company, seeking an experienced Branch Manager for their Watford branch. Responsibilities: • Manage a team of 4 staff. • Handle enquiries and sales of garage doors and related products. • Respond to emails and telephone enquiries from customers, colleagues, and suppliers. • Deal with customers face-to-face. • Perform occasional heavy lifting. • Check condition and quantities of delivered goods against delivery notes. Essential Skills: • Supervisory, sales, and admin experience. • Leadership and sales skills. • Ability to manage time and workload effectively. • Excellent written and verbal communication. • IT literate. • Teamwork and attention to detail. Desirable: • Experience in garage door, construction, or home improvement sectors. Hours: Monday Friday 7:30am 5:00pm; Saturday 9:00am 12:30pm (rota) Benefits: • Competitive salary + bonuses. • Company car and mobile phone. • 5 weeks paid holiday. • Pension contributions. • Friendly working environment with full training.
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 28, 2026
Full time
Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what's not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as: You will be the first point of contact to assist customers with their online subscription enquiries and account management. You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. S till interested Great News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead. You will engage with a variety of customers who have questions regarding their online subscription. You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable. Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your "A" game at all times . With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What's in it for you- PERKS PERKS PERKS ! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Councils are looking for an experienced and enthusiastic HR Administrator to join the team in Ipswich, Suffolk. You will join us on a part time, Fixed Term or Secondment Opportunity for 9 months (to commence June 2026). The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata for part time) Join our team We are looking for an experienced and efficient HR Administrator to join our Human Resources and Organisational Development (HR and OD) team , to provide essential maternity cover. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role This is a part time position, ideally working 2 full days per week, Mondays and Wednesdays, however there is some flexibility. You will work with the operational HR team to provide an effective admin service to all employees, using our in-house HR and payroll system - Oracle. You will provide support and guidance on a broad variety of HR and payroll queries, processing and actioning emails in the HR team and the Learning and Development mailboxes and signposting colleagues to guidance resources and specialist HR colleagues where required. You will undertake pre-employment checks, process starters and leavers, raise purchase orders and answer general enquiries. This is a busy role, where you will be the first point of contact for both telephone and email enquiries, providing an efficient and professional response service. About you You will be an experienced Administrator, with HR knowledge and understanding, who has worked within HR or a closely aligned team. We are looking for a team player with excellent communication and organisational skills, able to manage their own workload effectively and efficiently. Confidentiality is key in this role along with attention to detail and effective IT user skills, particularly Microsoft Office. If you are an experienced HR Administrator, with an excellent eye for detail, able to work under your own initiative, multi-task and prioritise a busy workload, this could be the ideal job opportunity for you. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our working Culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Interview date: 6 May 2026. If you think you have what it takes to be successful in this HR Administrator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
May 18, 2026
Full time
Babergh and Mid Suffolk District Councils are looking for an experienced and enthusiastic HR Administrator to join the team in Ipswich, Suffolk. You will join us on a part time, Fixed Term or Secondment Opportunity for 9 months (to commence June 2026). The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata for part time) Join our team We are looking for an experienced and efficient HR Administrator to join our Human Resources and Organisational Development (HR and OD) team , to provide essential maternity cover. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role This is a part time position, ideally working 2 full days per week, Mondays and Wednesdays, however there is some flexibility. You will work with the operational HR team to provide an effective admin service to all employees, using our in-house HR and payroll system - Oracle. You will provide support and guidance on a broad variety of HR and payroll queries, processing and actioning emails in the HR team and the Learning and Development mailboxes and signposting colleagues to guidance resources and specialist HR colleagues where required. You will undertake pre-employment checks, process starters and leavers, raise purchase orders and answer general enquiries. This is a busy role, where you will be the first point of contact for both telephone and email enquiries, providing an efficient and professional response service. About you You will be an experienced Administrator, with HR knowledge and understanding, who has worked within HR or a closely aligned team. We are looking for a team player with excellent communication and organisational skills, able to manage their own workload effectively and efficiently. Confidentiality is key in this role along with attention to detail and effective IT user skills, particularly Microsoft Office. If you are an experienced HR Administrator, with an excellent eye for detail, able to work under your own initiative, multi-task and prioritise a busy workload, this could be the ideal job opportunity for you. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our working Culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Interview date: 6 May 2026. If you think you have what it takes to be successful in this HR Administrator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Job Title: Trust Officer Salary: £30,108 rising to £33,453 increasing incrementally on your work anniversary Reports to: Team Manager Location: Cardiff with hybrid working options (subject to successful completion of probation) About The Friendly Trust The Friendly Trust is a Wales-based registered charity providing specialist information, advice, and financial administration for disabled people and other vulnerable adults, and for families planning for the future of someone who lacks capacity. We work to uphold rights, promote independence, and ensure that people are supported to live the lives they choose. Purpose of the Role The Trust Officer plays a key frontline role in delivering high-quality advice, financial administration, and ongoing casework support to Service Users and their families. The postholder will manage an allocated caseload, ensuring that service users' property, financial affairs, and welfare benefits are administered lawfully, accurately, and in their best interests, in line with relevant legislation and The Friendly Trust's values and procedures. Key Responsibilities Client Support and Casework Provide clear, accessible advice and ongoing support to Service Users, carers, and family members on welfare benefits, financial management, wills, trusts, and related matters. Build and maintain positive, professional relationships with Service Users, acting in a person-centred, strengths-based, and rights-focused way. Meet with and visit Service Users and families as required, including home visits and meetings with external professionals. Financial Administration and Appointeeship Act as Department for Work and Pensions (DWP) Corporate appointee where required, ensuring the correct receipt and use of benefits in the best interests of Service Users. Manage Service Users' day-to-day finances where required, including budgeting, monitoring income and expenditure. Create, implement, and regularly review individual money plans, adjusting them in response to changing needs and circumstances. Record Keeping and Compliance Maintain accurate, up-to-date, and timely case records in line with organisational procedures, legal requirements, and UK GDPR. Use case management and financial recording systems (CasparGov) to document actions, decisions, and outcomes. Ensure all work reflects current legislation including the Mental Capacity Act 2005, Court of Protection guidance, and safeguarding standards. Communication and Team Working Draft clear and professional written communications, including letters, emails, records, and reports. Participate in an office duty rota, responding to telephone and face-to-face enquiries during designated times. Work collaboratively with colleagues, providing cover for absent team members when required. Organisational Contribution Represent The Friendly Trust professionally when liaising with external agencies, attending meetings, conferences, and events as required. Participate in training, supervision, and continuous professional development. Contribute to the review and development of policies, procedures, and service improvements. Support the organisation's commitment to equality, diversity, safeguarding, and environmental sustainability. Undertake any other duties reasonably required by the line manager consistent with the role. Person Specification Essential Minimum of 3 years' experience in social care, social work, advocacy, or a related field (including volunteering or unpaid caring roles). Experience of working with disabled people, people with learning disabilities, carers, or people with mental health needs Sound knowledge of welfare benefits and relevant legislation, including the Mental Capacity Act 2005. Excellent interpersonal, verbal, and written communication skills. Demonstrated empathy and ability to work sensitively with vulnerable people and families. Experience of financial administration, budgeting, recording, and monitoring expenditure. Competent IT skills, including Microsoft Office and case management systems. Level 2 (or equivalent) qualification in literacy and numeracy. Ability to manage a varied caseload with good organisation and time-management skills. Full driving licence and access to a car. Desirable Relevant qualification in social work, health, social care, or a related discipline. . Experience in an advocacy or rights-based role. Knowledge of Court of Protection Deputyship process Knowledge of CasparGov or similar financial/case management software. Experience of working with multiple agencies and professionals across sectors. What We Offer A supportive, values-driven working environment. Opportunities for training and professional development. Flexible and hybrid working options (subject to service needs and probation). Generous leave entitlement and employee wellbeing support. Interviews and assessment Shortlisted candidates will be invited to interview by email. Interviews will take place the week commencing 15th June 2026 Appointment and pre-employment checks All offers of employment are subject to the receipt of satisfactory references. Two references will be requested, one of which should be from a current or most recent employer. The successful candidate will be subject to an Enhanced Disclosure and Barring Service (DBS) check, due to the nature of the role and contact with vulnerable adults. Having a criminal record will not automatically prevent appointment. Any disclosures will be considered fairly, confidentially, and proportionately, in line with the Rehabilitation of Offenders Act 1974 and the DBS Code of Practice. Equality, safeguarding and safer recruitment The Friendly Trust is committed to equality of opportunity and actively welcomes applications from people of all backgrounds. Appropriate safeguarding considerations will be applied throughout the recruitment process, reflecting our responsibility to protect vulnerable people. Information provided as part of the recruitment process will be handled in accordance with UK GDPR and confidentiality requirements.
May 18, 2026
Full time
Job Title: Trust Officer Salary: £30,108 rising to £33,453 increasing incrementally on your work anniversary Reports to: Team Manager Location: Cardiff with hybrid working options (subject to successful completion of probation) About The Friendly Trust The Friendly Trust is a Wales-based registered charity providing specialist information, advice, and financial administration for disabled people and other vulnerable adults, and for families planning for the future of someone who lacks capacity. We work to uphold rights, promote independence, and ensure that people are supported to live the lives they choose. Purpose of the Role The Trust Officer plays a key frontline role in delivering high-quality advice, financial administration, and ongoing casework support to Service Users and their families. The postholder will manage an allocated caseload, ensuring that service users' property, financial affairs, and welfare benefits are administered lawfully, accurately, and in their best interests, in line with relevant legislation and The Friendly Trust's values and procedures. Key Responsibilities Client Support and Casework Provide clear, accessible advice and ongoing support to Service Users, carers, and family members on welfare benefits, financial management, wills, trusts, and related matters. Build and maintain positive, professional relationships with Service Users, acting in a person-centred, strengths-based, and rights-focused way. Meet with and visit Service Users and families as required, including home visits and meetings with external professionals. Financial Administration and Appointeeship Act as Department for Work and Pensions (DWP) Corporate appointee where required, ensuring the correct receipt and use of benefits in the best interests of Service Users. Manage Service Users' day-to-day finances where required, including budgeting, monitoring income and expenditure. Create, implement, and regularly review individual money plans, adjusting them in response to changing needs and circumstances. Record Keeping and Compliance Maintain accurate, up-to-date, and timely case records in line with organisational procedures, legal requirements, and UK GDPR. Use case management and financial recording systems (CasparGov) to document actions, decisions, and outcomes. Ensure all work reflects current legislation including the Mental Capacity Act 2005, Court of Protection guidance, and safeguarding standards. Communication and Team Working Draft clear and professional written communications, including letters, emails, records, and reports. Participate in an office duty rota, responding to telephone and face-to-face enquiries during designated times. Work collaboratively with colleagues, providing cover for absent team members when required. Organisational Contribution Represent The Friendly Trust professionally when liaising with external agencies, attending meetings, conferences, and events as required. Participate in training, supervision, and continuous professional development. Contribute to the review and development of policies, procedures, and service improvements. Support the organisation's commitment to equality, diversity, safeguarding, and environmental sustainability. Undertake any other duties reasonably required by the line manager consistent with the role. Person Specification Essential Minimum of 3 years' experience in social care, social work, advocacy, or a related field (including volunteering or unpaid caring roles). Experience of working with disabled people, people with learning disabilities, carers, or people with mental health needs Sound knowledge of welfare benefits and relevant legislation, including the Mental Capacity Act 2005. Excellent interpersonal, verbal, and written communication skills. Demonstrated empathy and ability to work sensitively with vulnerable people and families. Experience of financial administration, budgeting, recording, and monitoring expenditure. Competent IT skills, including Microsoft Office and case management systems. Level 2 (or equivalent) qualification in literacy and numeracy. Ability to manage a varied caseload with good organisation and time-management skills. Full driving licence and access to a car. Desirable Relevant qualification in social work, health, social care, or a related discipline. . Experience in an advocacy or rights-based role. Knowledge of Court of Protection Deputyship process Knowledge of CasparGov or similar financial/case management software. Experience of working with multiple agencies and professionals across sectors. What We Offer A supportive, values-driven working environment. Opportunities for training and professional development. Flexible and hybrid working options (subject to service needs and probation). Generous leave entitlement and employee wellbeing support. Interviews and assessment Shortlisted candidates will be invited to interview by email. Interviews will take place the week commencing 15th June 2026 Appointment and pre-employment checks All offers of employment are subject to the receipt of satisfactory references. Two references will be requested, one of which should be from a current or most recent employer. The successful candidate will be subject to an Enhanced Disclosure and Barring Service (DBS) check, due to the nature of the role and contact with vulnerable adults. Having a criminal record will not automatically prevent appointment. Any disclosures will be considered fairly, confidentially, and proportionately, in line with the Rehabilitation of Offenders Act 1974 and the DBS Code of Practice. Equality, safeguarding and safer recruitment The Friendly Trust is committed to equality of opportunity and actively welcomes applications from people of all backgrounds. Appropriate safeguarding considerations will be applied throughout the recruitment process, reflecting our responsibility to protect vulnerable people. Information provided as part of the recruitment process will be handled in accordance with UK GDPR and confidentiality requirements.
Customer Contacts Lead Temporary, Part Time 30 hours / week - Fixed term until 31 March 2027 Salary - £36,306 - £39,769 per annum, pro rata Are you a proactive , customer - focused person who enjoys working with people and making a difference? Are you looking to build your leadership experience in a supportive environment? We're looking for a motivated Customer Contacts Lead to join us on a fixed - term basis for 10 months , providing important leadership support during a temporary period. Working 30 hours per week (flexible over 4 - 5 days) , this role offers a great opportunity to gain hands - on experience of leading a contact centre function in a busy environment. You'll work alongside another Customer Contacts Lead to support the handling of call You'll work alongside another Customer Contacts Lead to support the handling of calls, emails and digital enquiries, while managing a small team of Customer Experience Advisors to deliver a high - quality, responsive service. This role would suit someone who enjoys leading and supporting others, organising rotas and workloads, and working collaboratively with different teams - and who's keen to develop their leadership skills in practice. At SYHA, we're a supportive, values - driven workplace offering flexibility, a caring an ibility, a caring and friendly team, and a great package of benefits. The role is based in our Rockingham Street Office in Sheffield, with flexibility to work on a hybrid basis. Our wider benefits: • Salary - £3 6,306 - £3 9,769 per annum, pro rata • Working hours - 30 hours per week • Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days , pro rata. • 5% pension contribution • Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. • Excellent benefits including: o SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health o Westfield Health (employer paid) o Counselling o Discounted Gym membership o Cycle to work scheme • Access to a wide range of programmes to train and develop you. More about the role: Working alongside another experienced Customer Contacts Lead, this role is responsible for the day -to -day management of the Contact Centre, ensuring services are appropriately resourced and rotas are in place so customers can contact us easily and receive good outcomes. Reporting to the Customer Experience Project Manager, you'll manage and support a small team of Customer Experience Advisors, promoting clear communication, high standards of customer service and a compassionate, professional response to a w ide range of customer situations. Who you are: You have a proactive, empathetic approach , strong organisational skills and a genuine commitment to putting customers at the heart of what you do. You will be able to demonstrate: • Experience of managing or supporting a team • Experience in a contact centre or customer service environment • Ability to plan and manage rotas and staffing day - to - day and longer term • Strong communication skills , including handling sensitive situations professionally • A commitment to customer inclusion and accessibility • Good IT and digital skills , including use of CRM systems and Microsoft tools • Ability to understand and use data to support service delivery • Understanding of GDPR and data protection when handling customer information • Knowledge of the housing sector is beneficial but not essential Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra - care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship . For more information about our application and interview process, plus answers to our frequently asked questions, please click here to go to our Candidate Toolkit. Closing Date : 24th May 2026 at midnight Interview Date: A range of interview dates will be available between 4th - 12th June 2026
May 15, 2026
Seasonal
Customer Contacts Lead Temporary, Part Time 30 hours / week - Fixed term until 31 March 2027 Salary - £36,306 - £39,769 per annum, pro rata Are you a proactive , customer - focused person who enjoys working with people and making a difference? Are you looking to build your leadership experience in a supportive environment? We're looking for a motivated Customer Contacts Lead to join us on a fixed - term basis for 10 months , providing important leadership support during a temporary period. Working 30 hours per week (flexible over 4 - 5 days) , this role offers a great opportunity to gain hands - on experience of leading a contact centre function in a busy environment. You'll work alongside another Customer Contacts Lead to support the handling of call You'll work alongside another Customer Contacts Lead to support the handling of calls, emails and digital enquiries, while managing a small team of Customer Experience Advisors to deliver a high - quality, responsive service. This role would suit someone who enjoys leading and supporting others, organising rotas and workloads, and working collaboratively with different teams - and who's keen to develop their leadership skills in practice. At SYHA, we're a supportive, values - driven workplace offering flexibility, a caring an ibility, a caring and friendly team, and a great package of benefits. The role is based in our Rockingham Street Office in Sheffield, with flexibility to work on a hybrid basis. Our wider benefits: • Salary - £3 6,306 - £3 9,769 per annum, pro rata • Working hours - 30 hours per week • Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days , pro rata. • 5% pension contribution • Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. • Excellent benefits including: o SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health o Westfield Health (employer paid) o Counselling o Discounted Gym membership o Cycle to work scheme • Access to a wide range of programmes to train and develop you. More about the role: Working alongside another experienced Customer Contacts Lead, this role is responsible for the day -to -day management of the Contact Centre, ensuring services are appropriately resourced and rotas are in place so customers can contact us easily and receive good outcomes. Reporting to the Customer Experience Project Manager, you'll manage and support a small team of Customer Experience Advisors, promoting clear communication, high standards of customer service and a compassionate, professional response to a w ide range of customer situations. Who you are: You have a proactive, empathetic approach , strong organisational skills and a genuine commitment to putting customers at the heart of what you do. You will be able to demonstrate: • Experience of managing or supporting a team • Experience in a contact centre or customer service environment • Ability to plan and manage rotas and staffing day - to - day and longer term • Strong communication skills , including handling sensitive situations professionally • A commitment to customer inclusion and accessibility • Good IT and digital skills , including use of CRM systems and Microsoft tools • Ability to understand and use data to support service delivery • Understanding of GDPR and data protection when handling customer information • Knowledge of the housing sector is beneficial but not essential Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra - care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship . For more information about our application and interview process, plus answers to our frequently asked questions, please click here to go to our Candidate Toolkit. Closing Date : 24th May 2026 at midnight Interview Date: A range of interview dates will be available between 4th - 12th June 2026
About PCT Care Services: PCT Care is a dedicated and compassionate care organisation committed to supporting adults and young people across Norfolk and Suffolk. Our services include high quality domiciliary care, two Special Educational Needs (SEN) schools located in Great Yarmouth and Lowestoft, a nurturing nursery setting and a supportive children's residential home. At the heart of everything we do is a genuine desire to make a positive difference within the lives of those we support. Whether it's helping adults live independently in their own homes, creating safe and stimulating learning environments for children with complex needs, or providing round the clock care in our residential setting, we believe everyone deserves dignity, respect and the opportunity to thrive. Join our passionate and growing team and become part of an organisation that truly cares. Who we are looking for: We are looking for experienced, confident and dependable people with a positive outlook to provide a safe and supportive environment for our young people. We provide the best care possible in every moment of our young peoples lives which will sometimes mean thinking outside of the box. We are looking for people who can bring professionalism, charisma, life experiences, realism, safeguarding knowledge, and have an understanding of what it takes to be a young persons carer. We will use these skills to contribute to a normal development of young people through the provision of a healthy lifestyle. You must be able talk and listen to the young people and be alert to signs of distress as well as able to monitor, record and follow up any of these signs. We believe working with people is fun! We, as a home, are registered to look after children and young people between the age of 8-18 years, 24 hours a day, 365 days a year, with social, emotional and behavioural difficulties. Many people say they find the work rewarding. If you have patience, a passion for people and a positive attitude, then we would love to hear from you! Benefits of being a Residential Childcare Worker: In house and external training opportunities To work towards / complete a Diploma level 3 in Residential Childcare or higher Personal development plans to support your strengths and weaknesses and any training opportunities you wish to pursue. Have the opportunity to make a real difference in a young persons life Each day brings a new challenge Be part of a supportive and friendly team Meals provided whilst on shift Requirements of being a Residential Childcare Worker: Be 22 years or over Hold a full UK Driver's License Undertake an Enhanced DBS check (will be provided by us) Provide references There will be an initial induction program and full training will be provided but the following will support your application Having an understanding of report writing Medication dispensing awareness Clear communication skills Have a professional manner Hold a relevant NVQ and / or experience to backup application Shift patterns: Our care is provided 24 hours a day, 365 days a year. We can offer full / part time hours, including paid sleeping nights. The main day is 9.30am-23.00pm. Sleep in is 23.00pm -07.00am for which an additional allowance is paid. There are 5 main responsibilities associated with the post in a children's home: Direct work with residents - Help the young people establish positive routines, help assist with day to day living and life skills, support the young people to their reduce risk taking behaviours through key working. Positively educate the young people on the importance of attending health appointments. Safeguarding - Have a positive understanding and knowledge of Safeguarding, know who, what and when to report any and all concerns. General - taking responsibility of the welfare of the home with regard to health and safety and primary care issues, as well as making decisions about the individual residents' requests and behaviours whilst on shift. Positive Communication - Be able to have phone contact, send emails, attend appointments and meetings with professionals and families / carers, compose written reports. Administrative work - Record keeping associated with all of the above responsibilities and the daily running of the home. Duties: Supporting and assisting with all care requirements Providing companionship and supportive listening Observing and reporting any changes Preparing meals Responding to emergency situations Prompting and administering medication Accompanying and transporting young people to appointments and/or social events Facilitating community and recreational outings, including transport Providing support with hobbies, studies, and social activities _PCT Children's Services provides positive reinforcement in_ _all that it does and staff will adopt this approach as part of their practice._ _This post is subject to a full and satisfactory DBS disclosure_ Job Types: Full-time, Part-time, Permanent Pay: From £12.91 per hour Benefits: Casual dress Company pension Discounted or free food Referral programme Experience: Children's Residential: 1 year (preferred) Licence/Certification: Diploma Level 3 Childrens Residential (required) Full Drivers Licence (required) Work Location: In person
May 13, 2026
Full time
About PCT Care Services: PCT Care is a dedicated and compassionate care organisation committed to supporting adults and young people across Norfolk and Suffolk. Our services include high quality domiciliary care, two Special Educational Needs (SEN) schools located in Great Yarmouth and Lowestoft, a nurturing nursery setting and a supportive children's residential home. At the heart of everything we do is a genuine desire to make a positive difference within the lives of those we support. Whether it's helping adults live independently in their own homes, creating safe and stimulating learning environments for children with complex needs, or providing round the clock care in our residential setting, we believe everyone deserves dignity, respect and the opportunity to thrive. Join our passionate and growing team and become part of an organisation that truly cares. Who we are looking for: We are looking for experienced, confident and dependable people with a positive outlook to provide a safe and supportive environment for our young people. We provide the best care possible in every moment of our young peoples lives which will sometimes mean thinking outside of the box. We are looking for people who can bring professionalism, charisma, life experiences, realism, safeguarding knowledge, and have an understanding of what it takes to be a young persons carer. We will use these skills to contribute to a normal development of young people through the provision of a healthy lifestyle. You must be able talk and listen to the young people and be alert to signs of distress as well as able to monitor, record and follow up any of these signs. We believe working with people is fun! We, as a home, are registered to look after children and young people between the age of 8-18 years, 24 hours a day, 365 days a year, with social, emotional and behavioural difficulties. Many people say they find the work rewarding. If you have patience, a passion for people and a positive attitude, then we would love to hear from you! Benefits of being a Residential Childcare Worker: In house and external training opportunities To work towards / complete a Diploma level 3 in Residential Childcare or higher Personal development plans to support your strengths and weaknesses and any training opportunities you wish to pursue. Have the opportunity to make a real difference in a young persons life Each day brings a new challenge Be part of a supportive and friendly team Meals provided whilst on shift Requirements of being a Residential Childcare Worker: Be 22 years or over Hold a full UK Driver's License Undertake an Enhanced DBS check (will be provided by us) Provide references There will be an initial induction program and full training will be provided but the following will support your application Having an understanding of report writing Medication dispensing awareness Clear communication skills Have a professional manner Hold a relevant NVQ and / or experience to backup application Shift patterns: Our care is provided 24 hours a day, 365 days a year. We can offer full / part time hours, including paid sleeping nights. The main day is 9.30am-23.00pm. Sleep in is 23.00pm -07.00am for which an additional allowance is paid. There are 5 main responsibilities associated with the post in a children's home: Direct work with residents - Help the young people establish positive routines, help assist with day to day living and life skills, support the young people to their reduce risk taking behaviours through key working. Positively educate the young people on the importance of attending health appointments. Safeguarding - Have a positive understanding and knowledge of Safeguarding, know who, what and when to report any and all concerns. General - taking responsibility of the welfare of the home with regard to health and safety and primary care issues, as well as making decisions about the individual residents' requests and behaviours whilst on shift. Positive Communication - Be able to have phone contact, send emails, attend appointments and meetings with professionals and families / carers, compose written reports. Administrative work - Record keeping associated with all of the above responsibilities and the daily running of the home. Duties: Supporting and assisting with all care requirements Providing companionship and supportive listening Observing and reporting any changes Preparing meals Responding to emergency situations Prompting and administering medication Accompanying and transporting young people to appointments and/or social events Facilitating community and recreational outings, including transport Providing support with hobbies, studies, and social activities _PCT Children's Services provides positive reinforcement in_ _all that it does and staff will adopt this approach as part of their practice._ _This post is subject to a full and satisfactory DBS disclosure_ Job Types: Full-time, Part-time, Permanent Pay: From £12.91 per hour Benefits: Casual dress Company pension Discounted or free food Referral programme Experience: Children's Residential: 1 year (preferred) Licence/Certification: Diploma Level 3 Childrens Residential (required) Full Drivers Licence (required) Work Location: In person
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
May 04, 2026
Full time
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
