Office Manager / Business Support Location: Birmingham Salary: £30,000 - £35,000 per annum (DOE) Contract: Permanent Working Pattern: Full-time (hybrid working available following probation) We are recruiting on behalf of a respected building consultancy for an Office Manager / Business Support professional to join their Birmingham office. This is a varied and hands-on position supporting a small, friendly and collaborative team of surveyors, directors and associates. The role combines office management, team administration and business support , making it ideal for someone who enjoys being at the centre of a busy professional office and ensuring everything runs smoothly. The successful candidate will become the key support person within the Birmingham office , helping maintain efficient operations while providing high-quality administrative support across the wider team. Key Responsibilities Office & Team Support • Provide administrative and secretarial support to the surveying team, including typing correspondence, reports, schedules and presentations from digital dictation • Edit and format documents and reports, applying amendments from surveyors • Manage project documentation including downloading, organising and storing electronic files • Scan, copy, bind and collate documentation, including merging multiple PDF files • Create invoices and support fee forecasting for the surveying team • Open new project files and job numbers on internal systems • Maintain schedules, calendars and project tracking information • Answer, screen and redirect telephone calls • Manage incoming and outgoing post and liaise with the Post Office where required Office Management • Act as the key contact for the Birmingham office, liaising with staff across multiple offices • Meet and greet visitors and arrange catering or refreshments when required • Manage meeting room bookings and ensure rooms are prepared and equipped • Order office supplies and maintain stock of stationery and equipment • Coordinate office maintenance and servicing including PAT testing and contractor visits • Manage office access fobs and liaise with building security where required • Organise waste management and recycling processes • Record monthly meter readings and maintain office records Business Support & Operations • Support the organisation of internal and external events • Assist with ISO accreditation activities including supplier updates and client feedback • Support staff inductions and onboarding processes • Maintain good working relationships with landlords, contractors and service providers • Assist the office lead in ensuring smooth day-to-day operations Health & Safety • Carry out H&S checks and office walk-arounds • Act as First Aider, Fire Marshall and H&S representative (training provided if required) • Ensure first aid kits and safety documentation remain up to date There may also be opportunities to support marketing and wider business initiatives , working with colleagues across the organisation. About You We are looking for an organised and proactive individual who enjoys supporting teams and taking ownership of office operations. The ideal candidate will have: • Previous experience in an Office Manager or Senior Business Support role • Strong organisational and multitasking skills • Excellent attention to detail and document management ability • Strong communication and interpersonal skills • A proactive and solution-focused approach • Confidence working with senior stakeholders • Excellent Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Benefits Include: Competitive salary (£30,000-£35,000 DOE) Some hybrid working following successful probation 25 days annual leave + 8 public holidays Life insurance cover from day one Defined contribution pension scheme (4% employer contribution) Interest-free travel loan (post-probation) Cycle to work scheme Employee Assistance Programme (EAP) Enhanced maternity and paternity pay This is an excellent opportunity for someone looking to build a long-term administrative career within a collaborative, professional team environment. Click apply now below to be considered.
Apr 03, 2026
Full time
Office Manager / Business Support Location: Birmingham Salary: £30,000 - £35,000 per annum (DOE) Contract: Permanent Working Pattern: Full-time (hybrid working available following probation) We are recruiting on behalf of a respected building consultancy for an Office Manager / Business Support professional to join their Birmingham office. This is a varied and hands-on position supporting a small, friendly and collaborative team of surveyors, directors and associates. The role combines office management, team administration and business support , making it ideal for someone who enjoys being at the centre of a busy professional office and ensuring everything runs smoothly. The successful candidate will become the key support person within the Birmingham office , helping maintain efficient operations while providing high-quality administrative support across the wider team. Key Responsibilities Office & Team Support • Provide administrative and secretarial support to the surveying team, including typing correspondence, reports, schedules and presentations from digital dictation • Edit and format documents and reports, applying amendments from surveyors • Manage project documentation including downloading, organising and storing electronic files • Scan, copy, bind and collate documentation, including merging multiple PDF files • Create invoices and support fee forecasting for the surveying team • Open new project files and job numbers on internal systems • Maintain schedules, calendars and project tracking information • Answer, screen and redirect telephone calls • Manage incoming and outgoing post and liaise with the Post Office where required Office Management • Act as the key contact for the Birmingham office, liaising with staff across multiple offices • Meet and greet visitors and arrange catering or refreshments when required • Manage meeting room bookings and ensure rooms are prepared and equipped • Order office supplies and maintain stock of stationery and equipment • Coordinate office maintenance and servicing including PAT testing and contractor visits • Manage office access fobs and liaise with building security where required • Organise waste management and recycling processes • Record monthly meter readings and maintain office records Business Support & Operations • Support the organisation of internal and external events • Assist with ISO accreditation activities including supplier updates and client feedback • Support staff inductions and onboarding processes • Maintain good working relationships with landlords, contractors and service providers • Assist the office lead in ensuring smooth day-to-day operations Health & Safety • Carry out H&S checks and office walk-arounds • Act as First Aider, Fire Marshall and H&S representative (training provided if required) • Ensure first aid kits and safety documentation remain up to date There may also be opportunities to support marketing and wider business initiatives , working with colleagues across the organisation. About You We are looking for an organised and proactive individual who enjoys supporting teams and taking ownership of office operations. The ideal candidate will have: • Previous experience in an Office Manager or Senior Business Support role • Strong organisational and multitasking skills • Excellent attention to detail and document management ability • Strong communication and interpersonal skills • A proactive and solution-focused approach • Confidence working with senior stakeholders • Excellent Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Benefits Include: Competitive salary (£30,000-£35,000 DOE) Some hybrid working following successful probation 25 days annual leave + 8 public holidays Life insurance cover from day one Defined contribution pension scheme (4% employer contribution) Interest-free travel loan (post-probation) Cycle to work scheme Employee Assistance Programme (EAP) Enhanced maternity and paternity pay This is an excellent opportunity for someone looking to build a long-term administrative career within a collaborative, professional team environment. Click apply now below to be considered.
Role Overview The Head of the SEA LIFE Trust provides strategic leadership, commercial oversight, and operational direction for one of the world's leading marine conservation charities. The role is responsible for ensuring the Trust continues to grow as a credible, impactful, and financially sustainable organization while advancing global marine conservation initiatives. This leader will oversee the strategic development of the Beluga Whale Sanctuary in Iceland and the Cornish Seal Sanctuary in Cornwall, while expanding fundraising, conservation campaigns, and partnerships worldwide. The role also serves as the public voice of the organization-representing the Trust with key stakeholders including NGOs, government bodies, media, and global conservation partners. Working closely with the SEA LIFE Trust Board, Merlin Entertainments stakeholders, and external partners, the Head of the SEA LIFE Trust will ensure strong governance, financial sustainability, and continued impact across conservation, advocacy, and visitor engagement initiatives. Key Responsibilities Strategic Leadership The development and delivery of the SEA LIFE Trust's long-term strategic plan, ensuring alignment with conservation priorities and organizational sustainability. Secure Board approval for strategy and growth initiatives, translating vision into actionable business plans. Provide leadership across the Trust's operations, conservation programs, and fundraising initiatives. Sanctuary Development & Conservation Impact Oversee the continued development of the Beluga Whale Sanctuary in Iceland, ensuring long-term operational sustainability with funding targets exceeding £1M annually. Support the strategic development of the Cornish Seal Sanctuary, partnering with the General Manager to drive visitor growth, revenue targets, and operational excellence. Expand conservation initiatives and campaigns that raise global awareness of marine protection. Financial Leadership Lead financial oversight for the Trust's £2M annual turnover, ensuring effective budget management, fundraising performance, and reserves planning. Drive diversified income streams through donations, partnerships, campaigns, and SEA LIFE attraction support. Ensure responsible allocation of funds toward conservation and operational priorities. Governance & Compliance Ensure the Trust maintains best-in-class charity governance, adhering to Charity Commission regulations and relevant legal requirements. Provide oversight and reporting to the SEA LIFE Trust Board, including performance across finance, governance, animal welfare, and visitor KPIs. Stakeholder & Partnership Management Act as the primary ambassador for the Trust's mission, representing the organization to media, donors, NGOs, governments, and policymakers. Strengthen partnerships with Merlin Entertainments, SEA LIFE attractions, and external conservation organizations. Advocate for positive marine conservation policies and initiatives globally. Leadership & Team Development Lead and develop the SEA LIFE Trust leadership team across operations, fundraising, and finance. Foster a high-performance, purpose-driven culture aligned with the Trust's conservation mission. Support team development, capability building, and long-term succession planning. Qualifications & Experience Experience & Qualifications Minimum 3 years' senior international leadership experience, ideally within a charity, NGO, conservation organization, or multi-site visitor attraction environment. Proven experience managing complex financial environments, including budgets, fundraising targets, and income diversification. Strong leadership experience managing multi-disciplinary teams. Demonstrated ability to operate effectively in complex stakeholder environments. Experience developing strategic partnerships and external influence networks. Proven track record representing organizations publicly and in media environments. Experience engaging with policy makers, donors, and global conservation organizations. Strong passion for marine conservation and environmental sustainability. Key Skills & Competencies Strategic Leadership Ability to establish long-term organizational vision and translate it into actionable plans that drive conservation impact and financial sustainability. Financial & Commercial Acumen Experience managing multi-million-pound budgets, income diversification strategies, and long-term funding models. Governance & Compliance Strong understanding of charity governance, regulatory frameworks, and board reporting requirements. Stakeholder Engagement Highly skilled at building trusted relationships with boards, donors, NGOs, government stakeholders, and internal leadership teams. Communications & Public Advocacy Confident public spokesperson with experience representing organizations in media, campaigns, and policy forums. Team Leadership Proven ability to build, lead, and develop high-performing teams while fostering a collaborative and purpose-driven culture. Innovation & Problem Solving Ability to address complex challenges, particularly in sanctuary development and conservation initiatives. Leadership Behaviors Soulfully Curious Leaders who actively seek knowledge, explore diverse perspectives, and remain open to new ideas when navigating complex challenges. Results Focused Leaders who set clear goals, monitor progress, and take accountability for achieving outcomes while learning from both successes and failures. Extraordinary Teammate Leaders who collaborate across teams, share knowledge openly, and contribute positively to organizational culture. Develops People Leaders who actively coach, mentor, and support the growth and development of their teams. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO. Pay Range Competitive
Apr 03, 2026
Full time
Role Overview The Head of the SEA LIFE Trust provides strategic leadership, commercial oversight, and operational direction for one of the world's leading marine conservation charities. The role is responsible for ensuring the Trust continues to grow as a credible, impactful, and financially sustainable organization while advancing global marine conservation initiatives. This leader will oversee the strategic development of the Beluga Whale Sanctuary in Iceland and the Cornish Seal Sanctuary in Cornwall, while expanding fundraising, conservation campaigns, and partnerships worldwide. The role also serves as the public voice of the organization-representing the Trust with key stakeholders including NGOs, government bodies, media, and global conservation partners. Working closely with the SEA LIFE Trust Board, Merlin Entertainments stakeholders, and external partners, the Head of the SEA LIFE Trust will ensure strong governance, financial sustainability, and continued impact across conservation, advocacy, and visitor engagement initiatives. Key Responsibilities Strategic Leadership The development and delivery of the SEA LIFE Trust's long-term strategic plan, ensuring alignment with conservation priorities and organizational sustainability. Secure Board approval for strategy and growth initiatives, translating vision into actionable business plans. Provide leadership across the Trust's operations, conservation programs, and fundraising initiatives. Sanctuary Development & Conservation Impact Oversee the continued development of the Beluga Whale Sanctuary in Iceland, ensuring long-term operational sustainability with funding targets exceeding £1M annually. Support the strategic development of the Cornish Seal Sanctuary, partnering with the General Manager to drive visitor growth, revenue targets, and operational excellence. Expand conservation initiatives and campaigns that raise global awareness of marine protection. Financial Leadership Lead financial oversight for the Trust's £2M annual turnover, ensuring effective budget management, fundraising performance, and reserves planning. Drive diversified income streams through donations, partnerships, campaigns, and SEA LIFE attraction support. Ensure responsible allocation of funds toward conservation and operational priorities. Governance & Compliance Ensure the Trust maintains best-in-class charity governance, adhering to Charity Commission regulations and relevant legal requirements. Provide oversight and reporting to the SEA LIFE Trust Board, including performance across finance, governance, animal welfare, and visitor KPIs. Stakeholder & Partnership Management Act as the primary ambassador for the Trust's mission, representing the organization to media, donors, NGOs, governments, and policymakers. Strengthen partnerships with Merlin Entertainments, SEA LIFE attractions, and external conservation organizations. Advocate for positive marine conservation policies and initiatives globally. Leadership & Team Development Lead and develop the SEA LIFE Trust leadership team across operations, fundraising, and finance. Foster a high-performance, purpose-driven culture aligned with the Trust's conservation mission. Support team development, capability building, and long-term succession planning. Qualifications & Experience Experience & Qualifications Minimum 3 years' senior international leadership experience, ideally within a charity, NGO, conservation organization, or multi-site visitor attraction environment. Proven experience managing complex financial environments, including budgets, fundraising targets, and income diversification. Strong leadership experience managing multi-disciplinary teams. Demonstrated ability to operate effectively in complex stakeholder environments. Experience developing strategic partnerships and external influence networks. Proven track record representing organizations publicly and in media environments. Experience engaging with policy makers, donors, and global conservation organizations. Strong passion for marine conservation and environmental sustainability. Key Skills & Competencies Strategic Leadership Ability to establish long-term organizational vision and translate it into actionable plans that drive conservation impact and financial sustainability. Financial & Commercial Acumen Experience managing multi-million-pound budgets, income diversification strategies, and long-term funding models. Governance & Compliance Strong understanding of charity governance, regulatory frameworks, and board reporting requirements. Stakeholder Engagement Highly skilled at building trusted relationships with boards, donors, NGOs, government stakeholders, and internal leadership teams. Communications & Public Advocacy Confident public spokesperson with experience representing organizations in media, campaigns, and policy forums. Team Leadership Proven ability to build, lead, and develop high-performing teams while fostering a collaborative and purpose-driven culture. Innovation & Problem Solving Ability to address complex challenges, particularly in sanctuary development and conservation initiatives. Leadership Behaviors Soulfully Curious Leaders who actively seek knowledge, explore diverse perspectives, and remain open to new ideas when navigating complex challenges. Results Focused Leaders who set clear goals, monitor progress, and take accountability for achieving outcomes while learning from both successes and failures. Extraordinary Teammate Leaders who collaborate across teams, share knowledge openly, and contribute positively to organizational culture. Develops People Leaders who actively coach, mentor, and support the growth and development of their teams. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO. Pay Range Competitive
Estate Manager - Arran Estate, Isle of Arran The Estate The Arran Estate is a diverse, family-owned land and property business extending to approximately 11,000 hectares (29,653 acres) on the Isle of Arran. One of Scotland's most significant land holdings, the Estate includes in-hand and let farms, holiday accommodation, leisure and tourism, commercial property, woodland, sporting interests, environmental and natural capital interests, quarrying operations, a visitor centre and development opportunities. The Location The Ise of Arran, often described as 'Scotland in miniature' due to its varied landscapes, lies in the Firth of Clyde, around 35 miles south-west of Glasgow. This island has a resident population of 5000 and is a popular tourist destination, offering golf, hill walking, climbing, wildlife and a wealth of geological and historic sites. Arran is accessible by ferry in approximately 1-1.5 hours from Ardrossan or Troon on the Ayrshire coast. Both ports are accessible from Glasgow and the surrounding area. The Opportunity Following the owner's decision to bring the management inhouse, a unique opportunity has arisen for an experienced Estate Manager to help shape the Estate's future. The successful candidate will be responsible for maintaining, enhancing, expanding and diversifying all areas of the Estate's portfolio, while delivering long-term economic, social and environmental benefits for the business and the wider community. The Candidate MRICS / CAAV qualified with experience in managing rural estates and driving growth through operational improvements and new revenue opportunities, including a good knowledge of farming. Strong financial acumen with experience in strategic planning, budgeting and maximising returns. Commercially astute, proactive, and able to identify growth opportunities. Sensitive to community, heritage and environmental considerations. Excellent communication and negotiation skills with stakeholders at all levels. Highly organised, methodical and committed to best practice and integrity. Working knowledge of Scottish legal systems, or the ability to become familiar with them. A Business Management qualification an advantage. Working closely with the owners, this rewarding opportunity offers career progression for an applicant with the ambition to take on wider responsibilities, the drive to take forward new initiatives and the determination to contribute to the strategic direction of this estate business with commitment and diplomacy. For a copy of the job description and to arrange a confidential conversation please contact Helen Astill on / . For a confidential discussion and more information please contact Helen Astill via the details below: If you choose to attach your CV please use one of the following formats: .doc .docx or pdf Please keep file sizes below 10Mb.
Apr 03, 2026
Full time
Estate Manager - Arran Estate, Isle of Arran The Estate The Arran Estate is a diverse, family-owned land and property business extending to approximately 11,000 hectares (29,653 acres) on the Isle of Arran. One of Scotland's most significant land holdings, the Estate includes in-hand and let farms, holiday accommodation, leisure and tourism, commercial property, woodland, sporting interests, environmental and natural capital interests, quarrying operations, a visitor centre and development opportunities. The Location The Ise of Arran, often described as 'Scotland in miniature' due to its varied landscapes, lies in the Firth of Clyde, around 35 miles south-west of Glasgow. This island has a resident population of 5000 and is a popular tourist destination, offering golf, hill walking, climbing, wildlife and a wealth of geological and historic sites. Arran is accessible by ferry in approximately 1-1.5 hours from Ardrossan or Troon on the Ayrshire coast. Both ports are accessible from Glasgow and the surrounding area. The Opportunity Following the owner's decision to bring the management inhouse, a unique opportunity has arisen for an experienced Estate Manager to help shape the Estate's future. The successful candidate will be responsible for maintaining, enhancing, expanding and diversifying all areas of the Estate's portfolio, while delivering long-term economic, social and environmental benefits for the business and the wider community. The Candidate MRICS / CAAV qualified with experience in managing rural estates and driving growth through operational improvements and new revenue opportunities, including a good knowledge of farming. Strong financial acumen with experience in strategic planning, budgeting and maximising returns. Commercially astute, proactive, and able to identify growth opportunities. Sensitive to community, heritage and environmental considerations. Excellent communication and negotiation skills with stakeholders at all levels. Highly organised, methodical and committed to best practice and integrity. Working knowledge of Scottish legal systems, or the ability to become familiar with them. A Business Management qualification an advantage. Working closely with the owners, this rewarding opportunity offers career progression for an applicant with the ambition to take on wider responsibilities, the drive to take forward new initiatives and the determination to contribute to the strategic direction of this estate business with commitment and diplomacy. For a copy of the job description and to arrange a confidential conversation please contact Helen Astill on / . For a confidential discussion and more information please contact Helen Astill via the details below: If you choose to attach your CV please use one of the following formats: .doc .docx or pdf Please keep file sizes below 10Mb.
ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter
Apr 03, 2026
Full time
ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter
Clinical Services Manager (Service Lead) - Oncology As part of Circle Health Groups ongoing investment strategy, we are establishing a new Oncology Centre at Clementine Churchill Hospital, this is a key development within our wider site strategy to extend and develop Cancer Services in Northwest London. It is a rare opportunity for an experienced Clinical Services Manager - Oncology to help build the service from the ground up leading safe, high-quality clinical operations, developing a specialist nursing workforce and ensuring robust governance as the service goes live. The role will suit a senior Oncology Nurse Leader/Manager with specialist experience including SACT/chemotherapy services, strong operational oversight, and a proven ability to develop teams, drive quality improvement, and deliver excellent patient outcomes. Main duties of the job Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community. Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff. Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow. Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies. Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets. Provide direct line management to nursing teams, including performance management, recruitment, absence management, and appraisals. Ensure strong, collaborative relationships with consultants, RMOs, patients, and families, acting as a key point of contact for escalated concerns. About us The Clementine Churchill Hospital in Harrow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Job responsibilities WHO ARE WE? We are Circle Health Group, part of PureHealth. We are the number one independent provider of hospital services in the UK, with more than 55 hospitals, 6000 specialists and 2 million patient visits each year and growing. We offer high quality, safe, accessible and affordable healthcare. We strive to continuously be the most innovative and patient focused healthcare organisation in Europe. We are committed to contributing to a sustainable future for healthcare within the UK and beyond. WHO ARE YOU? You make sure that standards of patient care are consistently applied and maintained. You maintain and enhance customer service and satisfaction. You promote and safeguard the wellbeing and interests of all patients, employees and visitors. WHAT DO YOU DO? Clinical Leadership and Patient Care: Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community. Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff. Ensure that nursing staff consistently identify, plan, implement, and evaluate individualised patient care in line with professional standards and local policies. Support the safe and effective delivery of care by promoting best practice, safeguarding standards, and multidisciplinary working. 2. Operational Management and Service Delivery: Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow. Manage staff rotas, annual leave, and study leave to maintain effective coverage, ensuring compliance with labour management targets and nursing KPIs. Support the delivery of strategic and operational plans in collaboration with the senior leadership team. Lead on the implementation of service developments and business improvement initiatives to enhance performance and patient experience. 3. Governance, Safety, and Compliance: Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies. Act as the lead for clinical safety, ensuring systems are in place for incident reporting, investigation, PSIRF, and learning from complaints or adverse events. Attend and contribute to Clinical Governance meetings, audits, and quality assurance programmes, ensuring clinical pathways are safe, effective, and continuously improved. Champion infection prevention and control, health and safety, safeguarding, and data protection throughout clinical areas. 4. Financial and Resource Management: Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets. Maximise workforce efficiency through effective deployment of staff, use of bank/agency workers, and proactive labour planning. Complete weekly utilisation spreadsheets and support preparation of business reviews and budget plans. Participate in the development of business cases and service proposals in line with strategic priorities. 5. People Management and Staff Development: Provide direct line management to nursing teams, including performance management, recruitment, absence management, and appraisals. Support the induction, preceptorship, and development of all new and existing staff, ensuring mandatory training and clinical competencies are up to date. Promote a culture of continuous learning and development, creating an environment conducive to staff engagement, mentorship, and progression. Deliver and facilitate in-house clinical teaching and support staff in identifying their own learning needs in line with personal development reviews. 6. Stakeholder Engagement and Customer Service: Ensure strong, collaborative relationships with consultants, RMOs, patients, and families, acting as a key point of contact for escalated concerns. Support a culture of customer service throughout nursing services, using patient feedback, satisfaction scores, and complaint trends to drive improvements. Represent nursing services within multidisciplinary and business planning meetings, supporting communication across departments and external partners. 7. Strategic Development and Continuous Improvement: Contribute to the development of strategic direction and service frameworks for nursing across the hospital and wider Circle Health Group. Support innovation in clinical practice, ensuring services are evidence-based, patient focused, and aligned with best practice guidelines. Promote the involvement of patients and carers in service evaluation and improvement. Lead initiatives that foster a culture of honesty, quality, and safety, underpinned by collaboration and professional accountability. Person Specification Experience Registered Nurse (Adult) with valid NMC registration. Haematology/Oncology Experience including level 6/7 qualification in Haematology/Oncology Level 6/7 qualification in the administration of Systemic Anti Cancer Therapy (SACT) Proven leadership experience in a senior nursing or clinical management role within Haematology/Oncology. Strong understanding of clinical governance, patient safety, and health policy frameworks. Demonstrated ability to lead teams, manage performance, and coordinate services in a dynamic clinical setting. Excellent interpersonal, communication, and problem-solving skills. Sound knowledge of financial planning, budget management, and resource optimisation. Ability to analyse data, respond to risks, and support service transformation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experienceCompetitive salary and benefits
Apr 03, 2026
Full time
Clinical Services Manager (Service Lead) - Oncology As part of Circle Health Groups ongoing investment strategy, we are establishing a new Oncology Centre at Clementine Churchill Hospital, this is a key development within our wider site strategy to extend and develop Cancer Services in Northwest London. It is a rare opportunity for an experienced Clinical Services Manager - Oncology to help build the service from the ground up leading safe, high-quality clinical operations, developing a specialist nursing workforce and ensuring robust governance as the service goes live. The role will suit a senior Oncology Nurse Leader/Manager with specialist experience including SACT/chemotherapy services, strong operational oversight, and a proven ability to develop teams, drive quality improvement, and deliver excellent patient outcomes. Main duties of the job Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community. Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff. Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow. Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies. Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets. Provide direct line management to nursing teams, including performance management, recruitment, absence management, and appraisals. Ensure strong, collaborative relationships with consultants, RMOs, patients, and families, acting as a key point of contact for escalated concerns. About us The Clementine Churchill Hospital in Harrow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Job responsibilities WHO ARE WE? We are Circle Health Group, part of PureHealth. We are the number one independent provider of hospital services in the UK, with more than 55 hospitals, 6000 specialists and 2 million patient visits each year and growing. We offer high quality, safe, accessible and affordable healthcare. We strive to continuously be the most innovative and patient focused healthcare organisation in Europe. We are committed to contributing to a sustainable future for healthcare within the UK and beyond. WHO ARE YOU? You make sure that standards of patient care are consistently applied and maintained. You maintain and enhance customer service and satisfaction. You promote and safeguard the wellbeing and interests of all patients, employees and visitors. WHAT DO YOU DO? Clinical Leadership and Patient Care: Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community. Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff. Ensure that nursing staff consistently identify, plan, implement, and evaluate individualised patient care in line with professional standards and local policies. Support the safe and effective delivery of care by promoting best practice, safeguarding standards, and multidisciplinary working. 2. Operational Management and Service Delivery: Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow. Manage staff rotas, annual leave, and study leave to maintain effective coverage, ensuring compliance with labour management targets and nursing KPIs. Support the delivery of strategic and operational plans in collaboration with the senior leadership team. Lead on the implementation of service developments and business improvement initiatives to enhance performance and patient experience. 3. Governance, Safety, and Compliance: Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies. Act as the lead for clinical safety, ensuring systems are in place for incident reporting, investigation, PSIRF, and learning from complaints or adverse events. Attend and contribute to Clinical Governance meetings, audits, and quality assurance programmes, ensuring clinical pathways are safe, effective, and continuously improved. Champion infection prevention and control, health and safety, safeguarding, and data protection throughout clinical areas. 4. Financial and Resource Management: Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets. Maximise workforce efficiency through effective deployment of staff, use of bank/agency workers, and proactive labour planning. Complete weekly utilisation spreadsheets and support preparation of business reviews and budget plans. Participate in the development of business cases and service proposals in line with strategic priorities. 5. People Management and Staff Development: Provide direct line management to nursing teams, including performance management, recruitment, absence management, and appraisals. Support the induction, preceptorship, and development of all new and existing staff, ensuring mandatory training and clinical competencies are up to date. Promote a culture of continuous learning and development, creating an environment conducive to staff engagement, mentorship, and progression. Deliver and facilitate in-house clinical teaching and support staff in identifying their own learning needs in line with personal development reviews. 6. Stakeholder Engagement and Customer Service: Ensure strong, collaborative relationships with consultants, RMOs, patients, and families, acting as a key point of contact for escalated concerns. Support a culture of customer service throughout nursing services, using patient feedback, satisfaction scores, and complaint trends to drive improvements. Represent nursing services within multidisciplinary and business planning meetings, supporting communication across departments and external partners. 7. Strategic Development and Continuous Improvement: Contribute to the development of strategic direction and service frameworks for nursing across the hospital and wider Circle Health Group. Support innovation in clinical practice, ensuring services are evidence-based, patient focused, and aligned with best practice guidelines. Promote the involvement of patients and carers in service evaluation and improvement. Lead initiatives that foster a culture of honesty, quality, and safety, underpinned by collaboration and professional accountability. Person Specification Experience Registered Nurse (Adult) with valid NMC registration. Haematology/Oncology Experience including level 6/7 qualification in Haematology/Oncology Level 6/7 qualification in the administration of Systemic Anti Cancer Therapy (SACT) Proven leadership experience in a senior nursing or clinical management role within Haematology/Oncology. Strong understanding of clinical governance, patient safety, and health policy frameworks. Demonstrated ability to lead teams, manage performance, and coordinate services in a dynamic clinical setting. Excellent interpersonal, communication, and problem-solving skills. Sound knowledge of financial planning, budget management, and resource optimisation. Ability to analyse data, respond to risks, and support service transformation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experienceCompetitive salary and benefits
Stephensons Rental Services Inc.
Scarborough, Yorkshire
35 Bertrand Ave, Scarborough, ON M1L 2P3, Canada Job Description Posted Friday, March 6, 2026 at 5:00 AM Stephenson's Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don't just rent equipment - we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we're looking for hands on and team focused individuals who thrive in a fast paced environment to join our family for the existing vacancy described below. How you'll contribute As Hub Manager, you will manage the daily operations of a store with over $10M in annual revenues. Delivering exceptional service to all customers and serving as leadership to staff, you will maximize revenue and control costs by: Demonstrate initiative and motivate staff to ensure sales/budget targets are met and that everyone is using the We CARE model for customer service excellence. Hold employees accountable for daily activities, business and personal objectives as well as use of PPE and health and safety at the store. Address employee and customer concerns and maximizes their engagement. Provide written and verbal communication to staff, peers, senior management, and customers, including fostering an environment of open and professional communication by listening and actioning all requests. Ensure compliance of policies and all relevant government legislation. Accountable for the employee life cycle from hiring to departure including development, coaching, performance and employee relations. Lead staff development activities as part of succession and personal development planning to increase selling ability and growth potential. Oversee and ensure that sales/revenue targets are set and achieved. Has a strong understanding of the market including understanding competitors and local initiatives. Develop and use tools and metrics to analyze and report on status of the business. Develop programs and initiatives to maximize results. Drives in store merchandising initiatives. This includes pricing, inventory control, product placement, etc. Develop and achieve annual budgets. Authorize all expenditures, approves invoices, ensures daily cash deposits and controls petty cash. Maintain all inventory control documents to preserve the integrity of the Rental Management computer system. Ensure all store documentation, invoices and system information are accurate. Monitor disputes, monthly billing, over due accounts, invoicing, etc. Oversee daily "COMPASS" to ensure completion. Adhere to and enforce all Company safety standards, SOPs, policies and practices surrounding Health & Safety with all staff and visitors to the site. What we're looking for Minimum 2-5 years' experience in a Management or Leadership role, preferably within heavy equipment rental, construction, home improvement, or related industries Post Secondary Diploma or Degree preferred Valid G Class (ON)/Class 5 (AB) Driver's License with clean abstract. MS Office Suite experience and advanced computer literacy Strong leadership, organization, and communication skills Exceptional interpersonal, decision making, and problem solving skills with a focus on quality and safety Able to multi task and work effectively in a fast paced team environment Why you'll love working here Safety is our priority Competitive wages and bonus opportunities Company vehicle, phone, and laptop provided Paid time off Company paid benefits including health, dental and vision care Life insurance and RRSP matching Annual uniform and PPE allowance Discounted gym membership and exclusive store discounts Internal training, career development, mentorship, and apprenticeship options A tight knit team that treats you like family We are thankful to all applicants, and will reach out to those that qualify. While our applicant tracking system has AI capability, it is not used to screen, assess, or select candidates. Stephenson's Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process. 35 Bertrand Ave, Scarborough, ON M1L 2P3, Canada
Apr 03, 2026
Full time
35 Bertrand Ave, Scarborough, ON M1L 2P3, Canada Job Description Posted Friday, March 6, 2026 at 5:00 AM Stephenson's Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don't just rent equipment - we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we're looking for hands on and team focused individuals who thrive in a fast paced environment to join our family for the existing vacancy described below. How you'll contribute As Hub Manager, you will manage the daily operations of a store with over $10M in annual revenues. Delivering exceptional service to all customers and serving as leadership to staff, you will maximize revenue and control costs by: Demonstrate initiative and motivate staff to ensure sales/budget targets are met and that everyone is using the We CARE model for customer service excellence. Hold employees accountable for daily activities, business and personal objectives as well as use of PPE and health and safety at the store. Address employee and customer concerns and maximizes their engagement. Provide written and verbal communication to staff, peers, senior management, and customers, including fostering an environment of open and professional communication by listening and actioning all requests. Ensure compliance of policies and all relevant government legislation. Accountable for the employee life cycle from hiring to departure including development, coaching, performance and employee relations. Lead staff development activities as part of succession and personal development planning to increase selling ability and growth potential. Oversee and ensure that sales/revenue targets are set and achieved. Has a strong understanding of the market including understanding competitors and local initiatives. Develop and use tools and metrics to analyze and report on status of the business. Develop programs and initiatives to maximize results. Drives in store merchandising initiatives. This includes pricing, inventory control, product placement, etc. Develop and achieve annual budgets. Authorize all expenditures, approves invoices, ensures daily cash deposits and controls petty cash. Maintain all inventory control documents to preserve the integrity of the Rental Management computer system. Ensure all store documentation, invoices and system information are accurate. Monitor disputes, monthly billing, over due accounts, invoicing, etc. Oversee daily "COMPASS" to ensure completion. Adhere to and enforce all Company safety standards, SOPs, policies and practices surrounding Health & Safety with all staff and visitors to the site. What we're looking for Minimum 2-5 years' experience in a Management or Leadership role, preferably within heavy equipment rental, construction, home improvement, or related industries Post Secondary Diploma or Degree preferred Valid G Class (ON)/Class 5 (AB) Driver's License with clean abstract. MS Office Suite experience and advanced computer literacy Strong leadership, organization, and communication skills Exceptional interpersonal, decision making, and problem solving skills with a focus on quality and safety Able to multi task and work effectively in a fast paced team environment Why you'll love working here Safety is our priority Competitive wages and bonus opportunities Company vehicle, phone, and laptop provided Paid time off Company paid benefits including health, dental and vision care Life insurance and RRSP matching Annual uniform and PPE allowance Discounted gym membership and exclusive store discounts Internal training, career development, mentorship, and apprenticeship options A tight knit team that treats you like family We are thankful to all applicants, and will reach out to those that qualify. While our applicant tracking system has AI capability, it is not used to screen, assess, or select candidates. Stephenson's Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process. 35 Bertrand Ave, Scarborough, ON M1L 2P3, Canada
About us Tower Bridge is a working bascule bridge, a leading events venue, and an iconic visitor attraction, welcoming almost one million visitors each year. It is one of five bridges supported and maintained by the charity City Bridge Foundation, which is also London's biggest independent charitable funder. This is an exciting time to join us. Tower Bridge is embarking on an ambitious transformation programme - Tower Bridge in Motion - shaping the future of London's defining landmark. Through major initiatives and estate-wide improvements, the programme will enhance visitor experiences, inspire innovation and strengthen community engagement, while preserving and celebrating the Bridge's unique cultural heritage. Our vision is to be an exemplar visitor attraction driven by social values that excites, inspires, engages and connects everyone we reach and encounter. About the role We are seeking an inspirational Head of Visitor Experience. This new leadership role offers an exciting opportunity to shape how millions experience Tower Bridge. As Head of Visitor Experience, you will lead a large, dynamic on-site team and drive the strategic development of visitor-focused services. You will embed accessibility, visitor insight, and service excellence into capital projects, strategic initiatives and daily operations, ensuring Tower Bridge becomes a leading cultural destination delivering social impact. About you We are looking for an individual who is: Passionate about delivering an exceptional experience for visitors. Experienced in leading complex operations within cultural, heritage, or visitor attractions, with a proven track record in strategic development and change management. An inspirational leader, able to manage and motivate large, public-facing teams and champion staff development. Skilled at improving customer service quality and performance. Comfortable operating at senior levels within complex organisations and collaborating effectively across teams. Experienced in managing operational budgets, including budget setting, forecasting and financial reporting. Passionate about our mission and charitable purpose, with a strong commitment to equity, diversity and inclusion, and sustainability and climate action. How to Apply For more information or to apply, please click the apply button. Closing date: 12 noon on Monday, 20 April 2026 Interviews are expected to take place on Wednesday, 29 April 2026 in person at Tower Bridge Offices, Tower Bridge Road, London SE1 2UP. As part of the interview process, candidates will be required to deliver a presentation. Alternatively, please contact (24 hr answerphone) quoting reference number OCBF1062 if you experience any difficulties. A minicom service for the hearing impaired is available on . The City of London Corporation is City Bridge Foundation's sole Trustee and employer. We welcome applications from all sectors and communities. Equity, diversity and inclusion is as important in our staff and governance as it is in our work. We are a Disability Confident employer and positively welcome applications from disabled people. Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly. Requests will be considered by the recruiting manager in line with our policies and business needs
Apr 03, 2026
Full time
About us Tower Bridge is a working bascule bridge, a leading events venue, and an iconic visitor attraction, welcoming almost one million visitors each year. It is one of five bridges supported and maintained by the charity City Bridge Foundation, which is also London's biggest independent charitable funder. This is an exciting time to join us. Tower Bridge is embarking on an ambitious transformation programme - Tower Bridge in Motion - shaping the future of London's defining landmark. Through major initiatives and estate-wide improvements, the programme will enhance visitor experiences, inspire innovation and strengthen community engagement, while preserving and celebrating the Bridge's unique cultural heritage. Our vision is to be an exemplar visitor attraction driven by social values that excites, inspires, engages and connects everyone we reach and encounter. About the role We are seeking an inspirational Head of Visitor Experience. This new leadership role offers an exciting opportunity to shape how millions experience Tower Bridge. As Head of Visitor Experience, you will lead a large, dynamic on-site team and drive the strategic development of visitor-focused services. You will embed accessibility, visitor insight, and service excellence into capital projects, strategic initiatives and daily operations, ensuring Tower Bridge becomes a leading cultural destination delivering social impact. About you We are looking for an individual who is: Passionate about delivering an exceptional experience for visitors. Experienced in leading complex operations within cultural, heritage, or visitor attractions, with a proven track record in strategic development and change management. An inspirational leader, able to manage and motivate large, public-facing teams and champion staff development. Skilled at improving customer service quality and performance. Comfortable operating at senior levels within complex organisations and collaborating effectively across teams. Experienced in managing operational budgets, including budget setting, forecasting and financial reporting. Passionate about our mission and charitable purpose, with a strong commitment to equity, diversity and inclusion, and sustainability and climate action. How to Apply For more information or to apply, please click the apply button. Closing date: 12 noon on Monday, 20 April 2026 Interviews are expected to take place on Wednesday, 29 April 2026 in person at Tower Bridge Offices, Tower Bridge Road, London SE1 2UP. As part of the interview process, candidates will be required to deliver a presentation. Alternatively, please contact (24 hr answerphone) quoting reference number OCBF1062 if you experience any difficulties. A minicom service for the hearing impaired is available on . The City of London Corporation is City Bridge Foundation's sole Trustee and employer. We welcome applications from all sectors and communities. Equity, diversity and inclusion is as important in our staff and governance as it is in our work. We are a Disability Confident employer and positively welcome applications from disabled people. Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly. Requests will be considered by the recruiting manager in line with our policies and business needs
We're looking for a passionate and creative Visitor Experience Manager to join our team at Fountains Abbey & Studley Royal, one of the most iconic places in Yorkshire and a UNESCO World Heritage Site. This is a fantastic opportunity to shape unforgettable experiences for visitors at one of the busiest and most loved properties in the National Trust. This role leads the development and delivery of experiences that grow engagement and income, ensuring our World Heritage status is reflected in everything we do. The role is an exciting one: you will develop experiences that grow visitor and community engagement by understanding our audiences, integrating marketing & communications into the creative development of the visitor experience. You will build on our strong history of contemporary art commissioning and seasonal programming. This role involves weekend and evening work as part of the duty manager rota. What it's like to work here Fountains Abbey and Studley Royal is a place of contrasts - from the dramatic abbey ruins to the elegant Georgian water garden, all set within an 800-acre estate & deer park in the Nidderdale National Landscape. Our team is passionate about caring for this special place and creating welcoming, inclusive experiences for everyone. We work collaboratively with colleagues, volunteers, and partners to deliver programming that reflects both national priorities and local stories. Fountains Abbey & Studley Royal is not just a workplace - it's a community. We value creativity, teamwork, and personal development, and we're proud of the role we play in protecting nature, beauty, and history for future generations. What you'll be doing This is a chance to make a real impact. As Visitor Experience Manager you will be key to driving growth at Fountains. You will lead the visitor experience, collections & marketing teams and work with a network of national and regional specialists. You'll develop ways to engage our supporters, deliver great experiences, develop our interpretation strategy and grow income. You'll support departments to develop the right priorities, balancing access and conservation while providing the resources and inspirational leadership to ensure their care, confidence, and capability in delivering our strategy. You will create compelling experiences and an environment which retains existing members and visitors and attracts new audiences through a thorough understanding of your local market and area whilst aligning to the portfolio growth differentiation you lead for. You'll need to know when to delegate, and when to take ownership. Everything you do will be in harmony with our Spirit of Place and World Heritage status, but it will also make perfect commercial and financial sense. We are just about to start our £5.7m Studley Revealed project (the last of a series of major infrastructure investments), and this will be a key focus for the whole property team in 2026 & 2027. You'll work collaboratively with the Fountains Visitor Operations Manager and the Brimham Property Operations Manager, as well as the wider property leadership team. Understanding our varied visitors and their motivation for visiting will be key. Fountains draws visitors from a wide geography in the North of England as well as domestic and international tourism - in the Trust only Fountains Abbey & Giants Causeway have "see major attraction in the area" as a primary reason for visiting. Who we're looking for understanding of how to use data and research to shape inclusive, relevant, and engaging visitor experiences. team leadership: demonstrable ability to lead, develop, and inspire teams of staff and volunteers. knowledge of storytelling, interpretive planning, and curatorial practices that bring heritage to life. understanding of how to design and deliver programming that appeals to broad and diverse audiences. experience of working with external partners and stakeholders to deliver or host large scale programming or events. ability to develop medium to long-term plans that align with organisational goals and audience needs proven ability to work across departments and with external partners to create a brilliant visitor experience for local visitors as well as domestic & international tourists. demonstrated experience in developing and implementing creative approaches to interpretation and programming that increase engagement, increase repeatability and deepen visitor connection to places The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 02, 2026
Full time
We're looking for a passionate and creative Visitor Experience Manager to join our team at Fountains Abbey & Studley Royal, one of the most iconic places in Yorkshire and a UNESCO World Heritage Site. This is a fantastic opportunity to shape unforgettable experiences for visitors at one of the busiest and most loved properties in the National Trust. This role leads the development and delivery of experiences that grow engagement and income, ensuring our World Heritage status is reflected in everything we do. The role is an exciting one: you will develop experiences that grow visitor and community engagement by understanding our audiences, integrating marketing & communications into the creative development of the visitor experience. You will build on our strong history of contemporary art commissioning and seasonal programming. This role involves weekend and evening work as part of the duty manager rota. What it's like to work here Fountains Abbey and Studley Royal is a place of contrasts - from the dramatic abbey ruins to the elegant Georgian water garden, all set within an 800-acre estate & deer park in the Nidderdale National Landscape. Our team is passionate about caring for this special place and creating welcoming, inclusive experiences for everyone. We work collaboratively with colleagues, volunteers, and partners to deliver programming that reflects both national priorities and local stories. Fountains Abbey & Studley Royal is not just a workplace - it's a community. We value creativity, teamwork, and personal development, and we're proud of the role we play in protecting nature, beauty, and history for future generations. What you'll be doing This is a chance to make a real impact. As Visitor Experience Manager you will be key to driving growth at Fountains. You will lead the visitor experience, collections & marketing teams and work with a network of national and regional specialists. You'll develop ways to engage our supporters, deliver great experiences, develop our interpretation strategy and grow income. You'll support departments to develop the right priorities, balancing access and conservation while providing the resources and inspirational leadership to ensure their care, confidence, and capability in delivering our strategy. You will create compelling experiences and an environment which retains existing members and visitors and attracts new audiences through a thorough understanding of your local market and area whilst aligning to the portfolio growth differentiation you lead for. You'll need to know when to delegate, and when to take ownership. Everything you do will be in harmony with our Spirit of Place and World Heritage status, but it will also make perfect commercial and financial sense. We are just about to start our £5.7m Studley Revealed project (the last of a series of major infrastructure investments), and this will be a key focus for the whole property team in 2026 & 2027. You'll work collaboratively with the Fountains Visitor Operations Manager and the Brimham Property Operations Manager, as well as the wider property leadership team. Understanding our varied visitors and their motivation for visiting will be key. Fountains draws visitors from a wide geography in the North of England as well as domestic and international tourism - in the Trust only Fountains Abbey & Giants Causeway have "see major attraction in the area" as a primary reason for visiting. Who we're looking for understanding of how to use data and research to shape inclusive, relevant, and engaging visitor experiences. team leadership: demonstrable ability to lead, develop, and inspire teams of staff and volunteers. knowledge of storytelling, interpretive planning, and curatorial practices that bring heritage to life. understanding of how to design and deliver programming that appeals to broad and diverse audiences. experience of working with external partners and stakeholders to deliver or host large scale programming or events. ability to develop medium to long-term plans that align with organisational goals and audience needs proven ability to work across departments and with external partners to create a brilliant visitor experience for local visitors as well as domestic & international tourists. demonstrated experience in developing and implementing creative approaches to interpretation and programming that increase engagement, increase repeatability and deepen visitor connection to places The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
About the School-Oakfields Preparatory School Oakfields Preparatory School is an independent day school located in Upminster, where tradition meets dynamism, creating an extraordinary pathway of opportunities for pupils aged 3 to 11. At Oakfields, we prioritise small class sizes and provide a nurturing and stimulating environment. We are dedicated to delivering a bespoke and enriched curriculum tailored to each child's needs. Our commitment to excellence extends beyond academics; we prioritise the holistic development of each child, fostering their caring nature and building confidence. We offer an energetic and diverse range of extra curricular activities and enrichment programmes aimed at increasing learning opportunities for all children, ensuring a well rounded educational experience. The school now has an exciting opportunity for an experienced Facilities Manager to join our fantastic team. About Blenheim Schools Blenheim Schools is a growing family of innovative, high quality independent schools committed to enabling outstanding futures for every pupil. Our ethos centres on truly understanding each child, their talents, character and aspirations by providing a personalised ambitious education that helps every child to thrive. We deliver a broad, enriching curriculum supported by tailored teaching and exceptional pastoral care. We celebrate individuality, nurture confidence and champion every learner so they can discover their strengths and achieve their potential. Joining Blenheim Schools means becoming part of a collaborative, forward thinking community that values creativity, inclusion and professional growth. Our teams are united by a shared belief in the power of education to transform lives and by a commitment to delivering outstanding experiences for pupils and families. About the role We are seeking an experienced and proactive Facilities Manager to oversee the daily operations, maintenance, and long term development of our thriving preparatory school. The successful candidate will be responsible for ensuring a safe, secure, and well maintained environment for pupils, staff, and visitors. This role requires strong leadership skills, excellent organisational ability, and a hands on approach to site management, including oversight of buildings, grounds, health and safety compliance, contractors, and planned preventative maintenance programmes. The ideal candidate will have proven facilities management experience, sound knowledge of health and safety regulations, budget management expertise, and the ability to respond effectively to the evolving needs of a busy school environment. A commitment to safeguarding and supporting the school's ethos is essential. This is a full time role required from the end of April 2026. Who we are looking for We are seeking a proactive, hands on Facilities Manager to maintain high standards across the site. You will oversee planned and reactive maintenance, manage contractors, coordinate rotas, and ensure efficient, cost effective service delivery. The role requires strong organisational skills, practical maintenance experience (plumbing, carpentry, minor electrical, general repairs), and a thorough understanding of Health and Safety, fire safety, COSHH, and regulatory compliance. You will monitor work quality, manage risk assessments and records, supplies, and ensure a safe, well maintained environment at all times. Benefits at Blenheim Schools Competitive salary depending upon qualifications and experience Free lunch provided during Term Time Annual leave and public holidays Free parking on site (subject to availability) School fee discount Exclusive third party discounts Ongoing professional development How to Apply Complete this application before the closing date. The Closing Date for Applications is 20th March 2026. Blenheim Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on Recruitment of Ex Offenders is included within the Application Guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.
Apr 02, 2026
Full time
About the School-Oakfields Preparatory School Oakfields Preparatory School is an independent day school located in Upminster, where tradition meets dynamism, creating an extraordinary pathway of opportunities for pupils aged 3 to 11. At Oakfields, we prioritise small class sizes and provide a nurturing and stimulating environment. We are dedicated to delivering a bespoke and enriched curriculum tailored to each child's needs. Our commitment to excellence extends beyond academics; we prioritise the holistic development of each child, fostering their caring nature and building confidence. We offer an energetic and diverse range of extra curricular activities and enrichment programmes aimed at increasing learning opportunities for all children, ensuring a well rounded educational experience. The school now has an exciting opportunity for an experienced Facilities Manager to join our fantastic team. About Blenheim Schools Blenheim Schools is a growing family of innovative, high quality independent schools committed to enabling outstanding futures for every pupil. Our ethos centres on truly understanding each child, their talents, character and aspirations by providing a personalised ambitious education that helps every child to thrive. We deliver a broad, enriching curriculum supported by tailored teaching and exceptional pastoral care. We celebrate individuality, nurture confidence and champion every learner so they can discover their strengths and achieve their potential. Joining Blenheim Schools means becoming part of a collaborative, forward thinking community that values creativity, inclusion and professional growth. Our teams are united by a shared belief in the power of education to transform lives and by a commitment to delivering outstanding experiences for pupils and families. About the role We are seeking an experienced and proactive Facilities Manager to oversee the daily operations, maintenance, and long term development of our thriving preparatory school. The successful candidate will be responsible for ensuring a safe, secure, and well maintained environment for pupils, staff, and visitors. This role requires strong leadership skills, excellent organisational ability, and a hands on approach to site management, including oversight of buildings, grounds, health and safety compliance, contractors, and planned preventative maintenance programmes. The ideal candidate will have proven facilities management experience, sound knowledge of health and safety regulations, budget management expertise, and the ability to respond effectively to the evolving needs of a busy school environment. A commitment to safeguarding and supporting the school's ethos is essential. This is a full time role required from the end of April 2026. Who we are looking for We are seeking a proactive, hands on Facilities Manager to maintain high standards across the site. You will oversee planned and reactive maintenance, manage contractors, coordinate rotas, and ensure efficient, cost effective service delivery. The role requires strong organisational skills, practical maintenance experience (plumbing, carpentry, minor electrical, general repairs), and a thorough understanding of Health and Safety, fire safety, COSHH, and regulatory compliance. You will monitor work quality, manage risk assessments and records, supplies, and ensure a safe, well maintained environment at all times. Benefits at Blenheim Schools Competitive salary depending upon qualifications and experience Free lunch provided during Term Time Annual leave and public holidays Free parking on site (subject to availability) School fee discount Exclusive third party discounts Ongoing professional development How to Apply Complete this application before the closing date. The Closing Date for Applications is 20th March 2026. Blenheim Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on Recruitment of Ex Offenders is included within the Application Guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.
ASR Group is the world's largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company's brand portfolio includes the leading brands Domino , C&H , Redpath , Tate & Lyle , Lyle's and Sidul . POSITION SCOPE The Health & Safety Representatives are important members of the Refinery's compliance team providing support to Plant Operations. They work closely with the EHS Site Leadership and the Corporate team on all Health and Safety, Environmental and Compliance matters. They assist the implementation and evaluation of critical EHS processes, programs, and procedures to achieve goals, objectives, and continuous improvement related to compliance as well as injury reduction. They are also responsible for ensuring that compliance issues are appropriately reported to regulators and within the organization. ROLES & RESPONSIBILITIES Monitor and maintain compliance with UK and European EHS legislation, approved codes of practice, guidance and standards, as required. Provide environmental, health & safety and fire precautions advice to employees, contractors and visitors based on current legislation, approved codes of practice, guidance and specialist systems knowledge. Provide relevant content and subject matter expertise to support: Required EHS training; Increased EHS program visibility and awareness across site; Effective implementation of EHS programs; The prevention of accidents, incidents and non-conformances. Understand the site environmental permits and environmental regulations, becoming a subject matter expert. Ensure fire risk assessments are completed, regularly reviewed and updated for all occupied buildings. Issue and approve safety permits, e.g. confined space, hot work etc., as a deputy to the Safety Manager when required. Consult with and report to external bodies e.g. EA, HSE, LFEPA, insurers, etc. and corporate auditors for all purposes including specialist advice, RIDDOR reporting, fire and accident investigation and support site inspection and auditing activities. Support plant safety and environmental performance goals. Work in a team environment where responsibilities for injury/illness prevention, compliance assurance, safety auditing, incident investigation, and employee training are incumbent on both the leadership team and the individual. Work with the management team and employees to instill a genuine culture of safety and environmental awareness and responsibility across the organization. Assist with employee engagement efforts including oversight of EHS committees and the behavioral auditing process. Serve as an active member of the Corporate EHS Network. Occasionally travel to other sites as a member of an assessment team or to serve as a subject matter expert regarding resolution of a particular issue. Assist with injury claims management and the site return to work program. Continuously seek to improve EHS standards / performance through regular auditing of site operations and project activities, monitoring performance and recognising deficiencies and recommend or undertake remedial actions. Liaise, with assistance and direction, with regulators, consultants, and contractors as required Gather data for compliance and performance monitoring over longer periods to meet quarterly and annual reporting needs REQUIRED COMPETENCIES Knowledge of UK and European health, safety and fire legislation, approved codes of practice, guidance and local regulations as well as relevant consensus standards. Knowledge of UK / EU environmental legislation and regulation, and ability to administer these to industrial operations. Incident Investigation and Root Cause Analysis education or experience. Strong organization skills, including attention to detail, ability to multi-task, and prioritize projects. Interpersonal skills with the ability to resolve conflict and reach agreement with others. Excellent written and verbal communication skills with all stakeholders and audiences. Ability to analyze data, draw conclusions, and make recommendations. Demonstrated ability to prioritise and balance short and long term issues Knowledge of Behavioral Safety Auditing techniques preferred. DESIRED WORK EXPERIENCES Previous HS advisory experience in an industrial operations setting. ESSENTIAL EDUCATION REQUIREMENTS NEBOSH or equivalent. Educated to degree standard with qualification in Engineering or Science or other relevant discipline preferable. At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company. Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.
Apr 02, 2026
Full time
ASR Group is the world's largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company's brand portfolio includes the leading brands Domino , C&H , Redpath , Tate & Lyle , Lyle's and Sidul . POSITION SCOPE The Health & Safety Representatives are important members of the Refinery's compliance team providing support to Plant Operations. They work closely with the EHS Site Leadership and the Corporate team on all Health and Safety, Environmental and Compliance matters. They assist the implementation and evaluation of critical EHS processes, programs, and procedures to achieve goals, objectives, and continuous improvement related to compliance as well as injury reduction. They are also responsible for ensuring that compliance issues are appropriately reported to regulators and within the organization. ROLES & RESPONSIBILITIES Monitor and maintain compliance with UK and European EHS legislation, approved codes of practice, guidance and standards, as required. Provide environmental, health & safety and fire precautions advice to employees, contractors and visitors based on current legislation, approved codes of practice, guidance and specialist systems knowledge. Provide relevant content and subject matter expertise to support: Required EHS training; Increased EHS program visibility and awareness across site; Effective implementation of EHS programs; The prevention of accidents, incidents and non-conformances. Understand the site environmental permits and environmental regulations, becoming a subject matter expert. Ensure fire risk assessments are completed, regularly reviewed and updated for all occupied buildings. Issue and approve safety permits, e.g. confined space, hot work etc., as a deputy to the Safety Manager when required. Consult with and report to external bodies e.g. EA, HSE, LFEPA, insurers, etc. and corporate auditors for all purposes including specialist advice, RIDDOR reporting, fire and accident investigation and support site inspection and auditing activities. Support plant safety and environmental performance goals. Work in a team environment where responsibilities for injury/illness prevention, compliance assurance, safety auditing, incident investigation, and employee training are incumbent on both the leadership team and the individual. Work with the management team and employees to instill a genuine culture of safety and environmental awareness and responsibility across the organization. Assist with employee engagement efforts including oversight of EHS committees and the behavioral auditing process. Serve as an active member of the Corporate EHS Network. Occasionally travel to other sites as a member of an assessment team or to serve as a subject matter expert regarding resolution of a particular issue. Assist with injury claims management and the site return to work program. Continuously seek to improve EHS standards / performance through regular auditing of site operations and project activities, monitoring performance and recognising deficiencies and recommend or undertake remedial actions. Liaise, with assistance and direction, with regulators, consultants, and contractors as required Gather data for compliance and performance monitoring over longer periods to meet quarterly and annual reporting needs REQUIRED COMPETENCIES Knowledge of UK and European health, safety and fire legislation, approved codes of practice, guidance and local regulations as well as relevant consensus standards. Knowledge of UK / EU environmental legislation and regulation, and ability to administer these to industrial operations. Incident Investigation and Root Cause Analysis education or experience. Strong organization skills, including attention to detail, ability to multi-task, and prioritize projects. Interpersonal skills with the ability to resolve conflict and reach agreement with others. Excellent written and verbal communication skills with all stakeholders and audiences. Ability to analyze data, draw conclusions, and make recommendations. Demonstrated ability to prioritise and balance short and long term issues Knowledge of Behavioral Safety Auditing techniques preferred. DESIRED WORK EXPERIENCES Previous HS advisory experience in an industrial operations setting. ESSENTIAL EDUCATION REQUIREMENTS NEBOSH or equivalent. Educated to degree standard with qualification in Engineering or Science or other relevant discipline preferable. At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company. Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.
A conservation organization located in the United Kingdom is seeking a part-time Assistant Centre Manager to support day-to-day operations at their visitor center. The ideal candidate will have experience in front-facing retail or hospitality and possess strong people skills. This role offers 22.5 hours per week, with a salary of £15,145.83 per annum. You will supervise staff, engage with visitors, and ensure a welcoming experience at the nature discovery park.
Apr 02, 2026
Full time
A conservation organization located in the United Kingdom is seeking a part-time Assistant Centre Manager to support day-to-day operations at their visitor center. The ideal candidate will have experience in front-facing retail or hospitality and possess strong people skills. This role offers 22.5 hours per week, with a salary of £15,145.83 per annum. You will supervise staff, engage with visitors, and ensure a welcoming experience at the nature discovery park.
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Apr 02, 2026
Full time
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
Apr 02, 2026
Full time
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
We are pleased to announce that we are expanding our North London Open Spaces Team. Ready to bring your organisational brilliance to some of the UK's most iconic green spaces? We're looking for an energetic, motivated, and highly capable Office Manager to lead our local business support operations and ensure the smooth, efficient, and compliant running of our service. This is a fantastic opportunity for someone who thrives in a complex, fast-moving environment and enjoys balancing strategic oversight with improving processes, strengthening systems, and bringing clarity and organisation to a fast paced service. About Us The City of London Corporation manages 11,000 acres (approximately 4,500 hectares) of land in and around London that is enjoyed by over 16 million visitors annually. Whilst there are small pockets of land within the Square Mile, the majority can be found elsewhere in London and the surrounding counties. The City Corporation acts as Trustee of 10 charities which, through their various objects, are responsible for the preservation in perpetuity of a large proportion of these award-winning open spaces. The Role As Office Manager, you will be the backbone of administrative excellence across NLOS. Reporting directly to the Superintendent, you'll oversee the full spectrum of business administration, financial processes, systems development, compliance, and internal coordination. You'll also lead a dynamic Support Services Team of six, helping to shape a high-performing, positive, and collaborative office culture. Your work will span everything from ensuring smooth and efficient daytoday operations, to supporting senior leadership with critical information, coordinating cross-departmental initiatives, and making sure NLOS remains aligned with City Corporation standards and procedures. This is an exciting and varied role for someone who enjoys problem-solving, streamlining systems, supporting staff, and helping a busy division deliver at its best. The Ideal Candidate You'll excel in this role if you are: Highly organised, proactive, and adaptable, with the confidence to juggle multiple priorities. A natural problem-solver, able to anticipate needs, implement improvements, and keep operations running smoothly. A strong communicator and collaborator, comfortable working with colleagues at all levels across multiple sites. Experienced in managing administrative systems and financial processes, ideally in a complex or multisite environment. A supportive and inspiring people manager, committed to developing others and fostering a positive team culture. Above all, you'll bring energy, adaptability, and a commitment to delivering highquality support across a busy and diverse service. Benefits Include: Competitive salary starting at £44,110 including inner London Weighting, depending on experience (with clear incremental progress points) 28 days' annual leave plus public holidays Pension scheme is operated in accordance with Local Government Pension Scheme Employee assistance programmes including mental wellbeing support Bicycle loan scheme Travel card scheme The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Apr 02, 2026
Full time
We are pleased to announce that we are expanding our North London Open Spaces Team. Ready to bring your organisational brilliance to some of the UK's most iconic green spaces? We're looking for an energetic, motivated, and highly capable Office Manager to lead our local business support operations and ensure the smooth, efficient, and compliant running of our service. This is a fantastic opportunity for someone who thrives in a complex, fast-moving environment and enjoys balancing strategic oversight with improving processes, strengthening systems, and bringing clarity and organisation to a fast paced service. About Us The City of London Corporation manages 11,000 acres (approximately 4,500 hectares) of land in and around London that is enjoyed by over 16 million visitors annually. Whilst there are small pockets of land within the Square Mile, the majority can be found elsewhere in London and the surrounding counties. The City Corporation acts as Trustee of 10 charities which, through their various objects, are responsible for the preservation in perpetuity of a large proportion of these award-winning open spaces. The Role As Office Manager, you will be the backbone of administrative excellence across NLOS. Reporting directly to the Superintendent, you'll oversee the full spectrum of business administration, financial processes, systems development, compliance, and internal coordination. You'll also lead a dynamic Support Services Team of six, helping to shape a high-performing, positive, and collaborative office culture. Your work will span everything from ensuring smooth and efficient daytoday operations, to supporting senior leadership with critical information, coordinating cross-departmental initiatives, and making sure NLOS remains aligned with City Corporation standards and procedures. This is an exciting and varied role for someone who enjoys problem-solving, streamlining systems, supporting staff, and helping a busy division deliver at its best. The Ideal Candidate You'll excel in this role if you are: Highly organised, proactive, and adaptable, with the confidence to juggle multiple priorities. A natural problem-solver, able to anticipate needs, implement improvements, and keep operations running smoothly. A strong communicator and collaborator, comfortable working with colleagues at all levels across multiple sites. Experienced in managing administrative systems and financial processes, ideally in a complex or multisite environment. A supportive and inspiring people manager, committed to developing others and fostering a positive team culture. Above all, you'll bring energy, adaptability, and a commitment to delivering highquality support across a busy and diverse service. Benefits Include: Competitive salary starting at £44,110 including inner London Weighting, depending on experience (with clear incremental progress points) 28 days' annual leave plus public holidays Pension scheme is operated in accordance with Local Government Pension Scheme Employee assistance programmes including mental wellbeing support Bicycle loan scheme Travel card scheme The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Location: Pay: Salary not specified. Contract Type: Permanent Hours: Disability Confident: No Closing Date: 04/04/2026 About this job Aberystwyth Golf Club, designed by the legendary six times Open Champion, Harry Vardon, is a well-established local golf club with a strong and loyal membership. As well as providing regular golf for members, the club hosts competitions, tournaments and social events throughout the year. We also welcome visitors and external bookings for functions and events. The club is supported by a small team of staff and dedicated volunteers who work together to ensure the smooth running of a busy and welcoming community venue. Salary / Hours of Work £10.85 to £12.71 per hour (dependent on age) Permanent role. Annualised hours contract. 6 hours/ 1 day per week during Autumn / Winter months and 24 hours / 3days per week during Spring / Summer months, including some evening and weekends. Responsibilities This is a varied and hands-on role. The successful candidate will work closely with the Office Manager and support volunteers to help ensure the smooth day-to-day running of the club. Welcome members, visitors and guests in a friendly and professional manner Respond to general enquiries in person, by phone and by email Support the management of the online golf booking system Allocate and organise golf buggy bookings Assist with planning and delivering golf competitions and club events Process golf shop sales and help manage stock levels Process card and cash payments and maintain accurate financial records Marketing Support the Office Manager with social media posts Help promote competitions, tournaments and club events Assist with updating notices and promotional materials Hospitality Provide support behind the bar when required Help with stock taking and ordering supplies Assist during events and functions to ensure guests have a positive experience Housekeeping Carry out light cleaning duties before, during and after events and competitions Help maintain a tidy and welcoming clubhouse environment Green Skills Development As part of this role, the successful candidate will develop practical green skills within an office-based environment. This will include supporting resource efficiency (reducing paper, energy and waste), promoting sustainable purchasing and stock management, contributing to environmentally responsible event planning, and helping monitor the club's internal sustainability actions. The role provides hands on experience of embedding sustainable practices into day to day operations, building awareness and confidence in applying green principles within a working organisation. Full training will be provided. Desirable Experience Experience in administration within a busy environment Experience in retail and/or customer service Confidence in dealing with a wide range of people A practical and professional approach to resolving queries, problems or complaints Good organisational skills and attention to detail Good IT skills (MS word and Excel) and confidence using online systems The ability to work flexibly and as part of a small team Welsh language skills are preferable but not essential. Equality Opportunities Aberystwyth Golf Club is an equal opportunities employer. We are committed to creating an inclusive and welcoming environment for all. We actively welcome applications from people of all backgrounds, including candidates who are disabled and those from minority communities. All appointments will be made on merit. How to Apply This job is being supported by our recruitment partners as part of the Porth Gwyrdd project. To apply, please send your CV by email to We look forward to receiving your application. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 02, 2026
Full time
Location: Pay: Salary not specified. Contract Type: Permanent Hours: Disability Confident: No Closing Date: 04/04/2026 About this job Aberystwyth Golf Club, designed by the legendary six times Open Champion, Harry Vardon, is a well-established local golf club with a strong and loyal membership. As well as providing regular golf for members, the club hosts competitions, tournaments and social events throughout the year. We also welcome visitors and external bookings for functions and events. The club is supported by a small team of staff and dedicated volunteers who work together to ensure the smooth running of a busy and welcoming community venue. Salary / Hours of Work £10.85 to £12.71 per hour (dependent on age) Permanent role. Annualised hours contract. 6 hours/ 1 day per week during Autumn / Winter months and 24 hours / 3days per week during Spring / Summer months, including some evening and weekends. Responsibilities This is a varied and hands-on role. The successful candidate will work closely with the Office Manager and support volunteers to help ensure the smooth day-to-day running of the club. Welcome members, visitors and guests in a friendly and professional manner Respond to general enquiries in person, by phone and by email Support the management of the online golf booking system Allocate and organise golf buggy bookings Assist with planning and delivering golf competitions and club events Process golf shop sales and help manage stock levels Process card and cash payments and maintain accurate financial records Marketing Support the Office Manager with social media posts Help promote competitions, tournaments and club events Assist with updating notices and promotional materials Hospitality Provide support behind the bar when required Help with stock taking and ordering supplies Assist during events and functions to ensure guests have a positive experience Housekeeping Carry out light cleaning duties before, during and after events and competitions Help maintain a tidy and welcoming clubhouse environment Green Skills Development As part of this role, the successful candidate will develop practical green skills within an office-based environment. This will include supporting resource efficiency (reducing paper, energy and waste), promoting sustainable purchasing and stock management, contributing to environmentally responsible event planning, and helping monitor the club's internal sustainability actions. The role provides hands on experience of embedding sustainable practices into day to day operations, building awareness and confidence in applying green principles within a working organisation. Full training will be provided. Desirable Experience Experience in administration within a busy environment Experience in retail and/or customer service Confidence in dealing with a wide range of people A practical and professional approach to resolving queries, problems or complaints Good organisational skills and attention to detail Good IT skills (MS word and Excel) and confidence using online systems The ability to work flexibly and as part of a small team Welsh language skills are preferable but not essential. Equality Opportunities Aberystwyth Golf Club is an equal opportunities employer. We are committed to creating an inclusive and welcoming environment for all. We actively welcome applications from people of all backgrounds, including candidates who are disabled and those from minority communities. All appointments will be made on merit. How to Apply This job is being supported by our recruitment partners as part of the Porth Gwyrdd project. To apply, please send your CV by email to We look forward to receiving your application. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Food and Beverage Manager - From £43,000 per annum + Bonus Scheme Lead a thriving hospitality operation with great work life balance and strong rewards. A fantastic opportunity has arisen for a Food and Beverage Manager to join a well-established hospitality venue in Basingstoke. This role offers the chance to lead a passionate team while overseeing a busy clubhouse environment known for excellent service and memorable member experiences. Based in Basingstoke, this position is ideal for a confident hospitality professional who enjoys leading teams, maintaining high service standards, and driving a welcoming atmosphere for guests and members alike. If you're currently working as a Club Manager or an experienced hospitality manager looking for your next leadership role, this could be the perfect step. Why apply / What's in it for you? Competitive salary from £43,000 per annum 10% bonus structure based on annual salary 40-hour working week supporting work life balance Free on-site parking Discounted food on site Staff reward and recognition schemes Opportunity to lead a strong hospitality team in a well-established venue Key Responsibilities As Food and Beverage Manager, you will take ownership of the clubhouse hospitality operation and ensure a consistently high standard of service. Lead and develop the front of house and kitchen teams Oversee daily hospitality operations across the clubhouse Maintain high standards of service for members, guests, and private functions Support recruitment, training, and development of team members Work closely with the sales and marketing team to deliver successful events Manage budgets, costs, and financial performance Ensure maintenance and operational standards across the venue Create a welcoming and well-organised environment for all visitors What we're looking for We're looking for a confident hospitality professional who enjoys leading teams and creating excellent guest experiences. Previous experience in a hospitality leadership role such as Food and Beverage Manager Experience working as a Club Manager or within a similar hospitality environment Background in golf clubs, yacht clubs, or hospitality venues is beneficial Strong leadership skills with the ability to manage and motivate a team Good financial awareness including budgets and cost control A hands-on management style with a passion for service This is a fantastic opportunity for a Food and Beverage Manager seeking their next challenge in Basingstoke, within a role that offers autonomy, team leadership, and excellent earning potential. If you're based near Reading or the surrounding areas and looking to progress your hospitality career, we would love to hear from you. Apply now to take the next step in your career as a Food and Beverage Manager in Basingstoke. Job Number 935324 / INDSOTONMGR Location Basingstoke Role Food and Beverage Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 02, 2026
Full time
Food and Beverage Manager - From £43,000 per annum + Bonus Scheme Lead a thriving hospitality operation with great work life balance and strong rewards. A fantastic opportunity has arisen for a Food and Beverage Manager to join a well-established hospitality venue in Basingstoke. This role offers the chance to lead a passionate team while overseeing a busy clubhouse environment known for excellent service and memorable member experiences. Based in Basingstoke, this position is ideal for a confident hospitality professional who enjoys leading teams, maintaining high service standards, and driving a welcoming atmosphere for guests and members alike. If you're currently working as a Club Manager or an experienced hospitality manager looking for your next leadership role, this could be the perfect step. Why apply / What's in it for you? Competitive salary from £43,000 per annum 10% bonus structure based on annual salary 40-hour working week supporting work life balance Free on-site parking Discounted food on site Staff reward and recognition schemes Opportunity to lead a strong hospitality team in a well-established venue Key Responsibilities As Food and Beverage Manager, you will take ownership of the clubhouse hospitality operation and ensure a consistently high standard of service. Lead and develop the front of house and kitchen teams Oversee daily hospitality operations across the clubhouse Maintain high standards of service for members, guests, and private functions Support recruitment, training, and development of team members Work closely with the sales and marketing team to deliver successful events Manage budgets, costs, and financial performance Ensure maintenance and operational standards across the venue Create a welcoming and well-organised environment for all visitors What we're looking for We're looking for a confident hospitality professional who enjoys leading teams and creating excellent guest experiences. Previous experience in a hospitality leadership role such as Food and Beverage Manager Experience working as a Club Manager or within a similar hospitality environment Background in golf clubs, yacht clubs, or hospitality venues is beneficial Strong leadership skills with the ability to manage and motivate a team Good financial awareness including budgets and cost control A hands-on management style with a passion for service This is a fantastic opportunity for a Food and Beverage Manager seeking their next challenge in Basingstoke, within a role that offers autonomy, team leadership, and excellent earning potential. If you're based near Reading or the surrounding areas and looking to progress your hospitality career, we would love to hear from you. Apply now to take the next step in your career as a Food and Beverage Manager in Basingstoke. Job Number 935324 / INDSOTONMGR Location Basingstoke Role Food and Beverage Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
We're looking for a hands-on Bookshop Supervisor to support the daily running of our Bookshop at Friends House. You'll help deliver excellent customer service, keep presentation and displays to a high standard, and coordinate our volunteer team so the shop feels welcoming, calm and professional. What you'll do: Support day-to-day shop operations, including service standards, displays and visual merchandising Support stock processes with the Retail Buyer (receiving deliveries, labelling, replenishment and keeping the stockroom organised) Use EPOS/till confidently, including accurate transactions, cash handling and end-of-day reconciliation Recruit, coordinate and support Bookshop volunteers (basic training, shift cover and ongoing support) Maintain a safe, clean and organised shop environment in line with Health & Safety and fire procedures Work closely with the FOH Manager and Retail Buyer, and liaise with Café/Reception/Events to support a consistent visitor experience What we're looking for: Substantial experience in a retail environment Strong customer service and communication skills Confidence with EPOS systems and stock control processes A good eye for presentation and attention to detail Comfortable supporting and coordinating volunteers Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with some early mornings/evenings/weekends depending on business needs. Location: Friends House, Euston Road, London, NW1 2BJ. Salary: £32,323 + £5,000 London Weighting per annum. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on Monday 6 April 2026. Interviews: w/c Monday 13 April 2026. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Apr 02, 2026
Full time
We're looking for a hands-on Bookshop Supervisor to support the daily running of our Bookshop at Friends House. You'll help deliver excellent customer service, keep presentation and displays to a high standard, and coordinate our volunteer team so the shop feels welcoming, calm and professional. What you'll do: Support day-to-day shop operations, including service standards, displays and visual merchandising Support stock processes with the Retail Buyer (receiving deliveries, labelling, replenishment and keeping the stockroom organised) Use EPOS/till confidently, including accurate transactions, cash handling and end-of-day reconciliation Recruit, coordinate and support Bookshop volunteers (basic training, shift cover and ongoing support) Maintain a safe, clean and organised shop environment in line with Health & Safety and fire procedures Work closely with the FOH Manager and Retail Buyer, and liaise with Café/Reception/Events to support a consistent visitor experience What we're looking for: Substantial experience in a retail environment Strong customer service and communication skills Confidence with EPOS systems and stock control processes A good eye for presentation and attention to detail Comfortable supporting and coordinating volunteers Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with some early mornings/evenings/weekends depending on business needs. Location: Friends House, Euston Road, London, NW1 2BJ. Salary: £32,323 + £5,000 London Weighting per annum. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on Monday 6 April 2026. Interviews: w/c Monday 13 April 2026. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
We're looking for someone who leads the way in giving visitors the best experiences and the highest standards. If this sounds like you, we'd love you to join us as Visitor Operations and Experience Manager across South Yorkshire and Humber based at Wentworth Castle Gardens in Barnsley as part of our leadership team. This is a chance to make a real difference, developing different experiences for different people and helping to look after nature, beauty and history for everyone. What it's like to work here At Wentworth Castle Gardens we put people at the heart of everything we do, and our ambition is to create an experience where everyone feels welcome, and able to enjoy this vital green space to explore, walk, relax, play and spend time together outdoors. With listed monuments including a mock medieval castle, a Victorian conservatory and fascinating stories both historical and modern-day the potential is huge. What you'll be doing As a member of the leadership team, you'll oversee visitor operations, aiming for excellence every day. You'll have budgetary control, with accountability for increased our visitor numbers, increasing income from admissions, delivering events and seasonal programmes for our audiences and membership to reinvest in looking after Wentworth Castle Gardens as well as enabling us to do more work with our communities. You'll work with new and existing partners to bring the stories of this place to life for everyone who visits, whatever their interests and backgrounds. You'll design and promote events and experiences that appeal to many different people, and you'll champion the Trust's values of welcoming everyone. You'll create a positive and productive work environment for your team, who take the lead on welcoming visitors, events, business services, marketing and more. You'll manage recruiting, coaching and developing staff and volunteers. This is a busy, exciting and fast-paced role, with plenty of variety and responsibility. You'll take part in duty management, and you'll deputise for the General Manager when required, as well as running the day to day visitor business and helping to shape our plans. This role includes weekend and bank holiday working as part of our Duty Manager rota, and some evenings. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: experienced in running visitor operations and high-quality experiences confident in working productively with a variety of partners, individuals and organisations someone who keeps calm and focused in a busy working environment adept at leading operations, including rotas, budgets and planning, across a complex site a collaborative leader who takes time to support people in your team and beyond experienced in organising events and exhibitions supported by targeted marketing The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 02, 2026
Full time
We're looking for someone who leads the way in giving visitors the best experiences and the highest standards. If this sounds like you, we'd love you to join us as Visitor Operations and Experience Manager across South Yorkshire and Humber based at Wentworth Castle Gardens in Barnsley as part of our leadership team. This is a chance to make a real difference, developing different experiences for different people and helping to look after nature, beauty and history for everyone. What it's like to work here At Wentworth Castle Gardens we put people at the heart of everything we do, and our ambition is to create an experience where everyone feels welcome, and able to enjoy this vital green space to explore, walk, relax, play and spend time together outdoors. With listed monuments including a mock medieval castle, a Victorian conservatory and fascinating stories both historical and modern-day the potential is huge. What you'll be doing As a member of the leadership team, you'll oversee visitor operations, aiming for excellence every day. You'll have budgetary control, with accountability for increased our visitor numbers, increasing income from admissions, delivering events and seasonal programmes for our audiences and membership to reinvest in looking after Wentworth Castle Gardens as well as enabling us to do more work with our communities. You'll work with new and existing partners to bring the stories of this place to life for everyone who visits, whatever their interests and backgrounds. You'll design and promote events and experiences that appeal to many different people, and you'll champion the Trust's values of welcoming everyone. You'll create a positive and productive work environment for your team, who take the lead on welcoming visitors, events, business services, marketing and more. You'll manage recruiting, coaching and developing staff and volunteers. This is a busy, exciting and fast-paced role, with plenty of variety and responsibility. You'll take part in duty management, and you'll deputise for the General Manager when required, as well as running the day to day visitor business and helping to shape our plans. This role includes weekend and bank holiday working as part of our Duty Manager rota, and some evenings. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: experienced in running visitor operations and high-quality experiences confident in working productively with a variety of partners, individuals and organisations someone who keeps calm and focused in a busy working environment adept at leading operations, including rotas, budgets and planning, across a complex site a collaborative leader who takes time to support people in your team and beyond experienced in organising events and exhibitions supported by targeted marketing The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Apr 02, 2026
Full time
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Apr 02, 2026
Full time
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
