Senior Managing Consultant, Services Business Development - Security Solutions Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Services Business Development - Security Solutions / Director, Services Business Development - Security Solutions Business Development Lead across all customer segments focused on selling Security Solutions MasterCard is a technology company and payments industry leader. For more than four decades, we have been a driving force at the heart of commerce, making the global economy safer, more efficient, more inclusive and more transparent for all. Consumers, merchants, business partners and governments in markets around the world have reaped the benefits of our innovative products and solutions which, simply put, are designed to make life easier with the aim to build a world beyond cash. Be part of a team that brings the best of Mastercard to our customers. The Services BD Team fuel growth for our partners globally by providing cutting edge services in the areas of Security Solutions, Consulting, Marketing, Loyalty, Personalization, Business Experimentation, amongst others. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including Financial Institutions, FinTech's, and Retailers. As a member of the UKI Business Development team, you will be responsible for partnering with the generalist SBL's to generate excitement and demand for our unique Security Solutions All About the role The person will be responsible for working closely with the SBL's to generate customer engagement and lead SSO sales activities with FI's, Acquirers, FinTech's and Digital merchants in UKI Division. You will be responsible for the end-to-end SSO sales process and the involvement of Specialist Sales and other relevant SSO stakeholders. We are looking for a seasoned, sales performer with entrepreneurial spirit and the ambition of continuing developing a successful services business in UKI and taking it to the next level. Strategic thinking is core to the success of this role - the deliberate and careful anticipation of opportunities, vulnerabilities, risks and threats. Defining a sales strategy with a clear set of goals, initiatives and plans needed to thrive and survive in competitive and changing business environments. To be successful the ideal candidate will Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with customers Have a strong consultive sales approached focussed on meeting the needs of customers by getting to know them and building a trusting relationship with them Be detail oriented, forming a deep understanding of the client's strategies, objectives, operations, leaders, etc. Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies. Take ownership of the sales process, from prospecting to executing SOW's, ensuring a seamless and efficient sales cycles. Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. Collaborate closely with other team members to move sales processes into signed deals. Foster a team orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success Lead and nurture a growing sales team with potential members at various levels of seniority All about you Entrepreneurial spirit Business development mindset Consultative sales approach Strong results-orientation Willingness to challenge status quo Creative Excellent client and team management Excellent verbal and written communication skills Excellent analytic skills Ability to take own responsibility and timely decisions Ability to multi-task in a fast paced, deadline driven environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Jul 14, 2026
Full time
Senior Managing Consultant, Services Business Development - Security Solutions Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Services Business Development - Security Solutions / Director, Services Business Development - Security Solutions Business Development Lead across all customer segments focused on selling Security Solutions MasterCard is a technology company and payments industry leader. For more than four decades, we have been a driving force at the heart of commerce, making the global economy safer, more efficient, more inclusive and more transparent for all. Consumers, merchants, business partners and governments in markets around the world have reaped the benefits of our innovative products and solutions which, simply put, are designed to make life easier with the aim to build a world beyond cash. Be part of a team that brings the best of Mastercard to our customers. The Services BD Team fuel growth for our partners globally by providing cutting edge services in the areas of Security Solutions, Consulting, Marketing, Loyalty, Personalization, Business Experimentation, amongst others. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including Financial Institutions, FinTech's, and Retailers. As a member of the UKI Business Development team, you will be responsible for partnering with the generalist SBL's to generate excitement and demand for our unique Security Solutions All About the role The person will be responsible for working closely with the SBL's to generate customer engagement and lead SSO sales activities with FI's, Acquirers, FinTech's and Digital merchants in UKI Division. You will be responsible for the end-to-end SSO sales process and the involvement of Specialist Sales and other relevant SSO stakeholders. We are looking for a seasoned, sales performer with entrepreneurial spirit and the ambition of continuing developing a successful services business in UKI and taking it to the next level. Strategic thinking is core to the success of this role - the deliberate and careful anticipation of opportunities, vulnerabilities, risks and threats. Defining a sales strategy with a clear set of goals, initiatives and plans needed to thrive and survive in competitive and changing business environments. To be successful the ideal candidate will Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with customers Have a strong consultive sales approached focussed on meeting the needs of customers by getting to know them and building a trusting relationship with them Be detail oriented, forming a deep understanding of the client's strategies, objectives, operations, leaders, etc. Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies. Take ownership of the sales process, from prospecting to executing SOW's, ensuring a seamless and efficient sales cycles. Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. Collaborate closely with other team members to move sales processes into signed deals. Foster a team orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success Lead and nurture a growing sales team with potential members at various levels of seniority All about you Entrepreneurial spirit Business development mindset Consultative sales approach Strong results-orientation Willingness to challenge status quo Creative Excellent client and team management Excellent verbal and written communication skills Excellent analytic skills Ability to take own responsibility and timely decisions Ability to multi-task in a fast paced, deadline driven environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Internal Sales Executive required in Cheltenham to join a growing engineering business offering excellent long-term career progression within a supportive office-based team. Salary: £32,000 per annum , Hours: Monday to Friday, 08:30-17:00 (30-minute break), Contract: Permanent opportunity with an immediate start available following a successful interview process. Pertemps are recruiting for an Internal Sales Executive to join a well-established and technically focused business in Cheltenham. This is a fantastic opportunity to join a professional office-based team, with clear scope to progress into an Internal Sales Manager position for the right individual.This position would suit a dynamic and organised individual with a technical mindset who enjoys working in a fast-paced environment, supporting customers, and developing their career within an engineering-focused business. Key Duties Answering incoming phone calls and handling customer enquiries Creating and issuing accurate customer quotations Entering customer orders onto internal systems efficiently and accurately Managing daily logistics, including booking couriers and pallet networks Supporting filing, archiving, and general office administration Providing strong internal support across sales and operations functions What We're Looking For Dynamic, proactive, and highly organised approach to work Confident using computers and office-based systems Technically minded with the ability to understand engineering products Previous experience within an engineering or manufacturing environment (advantageous) Strong communication and customer service skills Essentials Previous experience within an internal sales, sales support, or office-based role Strong administrative and organisational skills Confident communicator with a customer-focused approach Engineering or manufacturing experience (desirable but not essential) Pay & Benefits £32,000 per annum Permanent, full-time employment Office-based role with structured working hours Clear progression into an Internal Sales Manager position Supportive working environment within a growing business How to Apply: Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon-Fri, 08:00-17:00) or call to find out more. Don't miss this opportunity to build a long-term career within a growing engineering business in Cheltenham. Apply today!
Jul 14, 2026
Full time
Internal Sales Executive required in Cheltenham to join a growing engineering business offering excellent long-term career progression within a supportive office-based team. Salary: £32,000 per annum , Hours: Monday to Friday, 08:30-17:00 (30-minute break), Contract: Permanent opportunity with an immediate start available following a successful interview process. Pertemps are recruiting for an Internal Sales Executive to join a well-established and technically focused business in Cheltenham. This is a fantastic opportunity to join a professional office-based team, with clear scope to progress into an Internal Sales Manager position for the right individual.This position would suit a dynamic and organised individual with a technical mindset who enjoys working in a fast-paced environment, supporting customers, and developing their career within an engineering-focused business. Key Duties Answering incoming phone calls and handling customer enquiries Creating and issuing accurate customer quotations Entering customer orders onto internal systems efficiently and accurately Managing daily logistics, including booking couriers and pallet networks Supporting filing, archiving, and general office administration Providing strong internal support across sales and operations functions What We're Looking For Dynamic, proactive, and highly organised approach to work Confident using computers and office-based systems Technically minded with the ability to understand engineering products Previous experience within an engineering or manufacturing environment (advantageous) Strong communication and customer service skills Essentials Previous experience within an internal sales, sales support, or office-based role Strong administrative and organisational skills Confident communicator with a customer-focused approach Engineering or manufacturing experience (desirable but not essential) Pay & Benefits £32,000 per annum Permanent, full-time employment Office-based role with structured working hours Clear progression into an Internal Sales Manager position Supportive working environment within a growing business How to Apply: Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon-Fri, 08:00-17:00) or call to find out more. Don't miss this opportunity to build a long-term career within a growing engineering business in Cheltenham. Apply today!
SENIOR PLANT OPERATIONS TECHNICIAN Job Title: Senior Plant Operations Technician Location: Kent Salary: £64,500 Job Role of the Senior Plant Operations Technician A fantastic opportunity has arisen for a Senior Plant Operations Technician to join a well-established and highly successful process manufacturing operation. The site is a flagship facility within a larger group and plays a vital role in converting waste materials into sustainable energy, supporting environmental and operational excellence. Working within a dynamic and hands-on operations team, you will be responsible for supporting the safe, efficient and compliant operation of the plant. Reporting directly to the Shift Manager, you will coordinate operational activities, supervise contractors and site personnel, support training initiatives, and contribute to continuous improvement projects across the facility. Sector - Energy from Waste / Process Manufacturing Non-Negotiable Requirements of the Senior Plant Operations Technician • Experience working within a heavy industrial, process manufacturing, power generation, waste management, chemical, utilities or similar environment.• Previous experience supervising, coordinating or supporting operational teams and contractors.• Strong understanding of health, safety and environmental procedures within an industrial setting.• Experience operating or supporting large-scale industrial plant and equipment.• Ability to work in a hands-on operational role and support day-to-day plant activities. Desirable Requirements for the Senior Plant Operations Technician • Experience working with boilers, turbines, pumps, motors or other rotating plant equipment.• Knowledge of permit-to-work systems and safe systems of work.• Experience operating plant equipment through a Distributed Control System (DCS) or similar control system.• Experience carrying out investigations, root cause analysis and continuous improvement activities.• First Aid or Fire Marshal experience. Responsibilities of the Senior Plant Operations Technician • Supporting the safe and efficient operation of the plant.• Coordinating contractor activities and ensuring compliance with site safety procedures.• Supervising and supporting operational teams across the facility.• Operating and monitoring plant equipment through the control system and on-site activities.• Assisting with plant isolations and supporting maintenance activities.• Monitoring health, safety and environmental performance across the site.• Participating in incident investigations, audits and improvement projects.• Supporting training and development of operational personnel.• Providing operational cover when required and assisting with emergency response activities. The Senior Plant Operations Technician will benefit from: • Working for a recognised and industry-leading organisation.• Excellent salary and benefits package.• Long-term job security within a highly successful operation.• Ongoing training and development opportunities.• Career progression within a large multi-site business.• A supportive and collaborative working environment.• The opportunity to play a key role within a flagship facility. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply - please see our website for further details.
Jul 14, 2026
Full time
SENIOR PLANT OPERATIONS TECHNICIAN Job Title: Senior Plant Operations Technician Location: Kent Salary: £64,500 Job Role of the Senior Plant Operations Technician A fantastic opportunity has arisen for a Senior Plant Operations Technician to join a well-established and highly successful process manufacturing operation. The site is a flagship facility within a larger group and plays a vital role in converting waste materials into sustainable energy, supporting environmental and operational excellence. Working within a dynamic and hands-on operations team, you will be responsible for supporting the safe, efficient and compliant operation of the plant. Reporting directly to the Shift Manager, you will coordinate operational activities, supervise contractors and site personnel, support training initiatives, and contribute to continuous improvement projects across the facility. Sector - Energy from Waste / Process Manufacturing Non-Negotiable Requirements of the Senior Plant Operations Technician • Experience working within a heavy industrial, process manufacturing, power generation, waste management, chemical, utilities or similar environment.• Previous experience supervising, coordinating or supporting operational teams and contractors.• Strong understanding of health, safety and environmental procedures within an industrial setting.• Experience operating or supporting large-scale industrial plant and equipment.• Ability to work in a hands-on operational role and support day-to-day plant activities. Desirable Requirements for the Senior Plant Operations Technician • Experience working with boilers, turbines, pumps, motors or other rotating plant equipment.• Knowledge of permit-to-work systems and safe systems of work.• Experience operating plant equipment through a Distributed Control System (DCS) or similar control system.• Experience carrying out investigations, root cause analysis and continuous improvement activities.• First Aid or Fire Marshal experience. Responsibilities of the Senior Plant Operations Technician • Supporting the safe and efficient operation of the plant.• Coordinating contractor activities and ensuring compliance with site safety procedures.• Supervising and supporting operational teams across the facility.• Operating and monitoring plant equipment through the control system and on-site activities.• Assisting with plant isolations and supporting maintenance activities.• Monitoring health, safety and environmental performance across the site.• Participating in incident investigations, audits and improvement projects.• Supporting training and development of operational personnel.• Providing operational cover when required and assisting with emergency response activities. The Senior Plant Operations Technician will benefit from: • Working for a recognised and industry-leading organisation.• Excellent salary and benefits package.• Long-term job security within a highly successful operation.• Ongoing training and development opportunities.• Career progression within a large multi-site business.• A supportive and collaborative working environment.• The opportunity to play a key role within a flagship facility. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply - please see our website for further details.
Halo Leisure Ross-On-Wye is seeking a Duty Manager to oversee daily operations of the centre, ensuring it is safe, clean, open and busy for members and staff. You will help the centre meet its objectives, act as a calm, decisive leader, and support a fixed rota to promote work life balance. The role offers training and development, with progression opportunities within Halo Leisure and a commitment to delivering health and wellbeing in the local community.
Jul 14, 2026
Full time
Halo Leisure Ross-On-Wye is seeking a Duty Manager to oversee daily operations of the centre, ensuring it is safe, clean, open and busy for members and staff. You will help the centre meet its objectives, act as a calm, decisive leader, and support a fixed rota to promote work life balance. The role offers training and development, with progression opportunities within Halo Leisure and a commitment to delivering health and wellbeing in the local community.
Warehouse Operative Location: Horsham Shifts: Monday to Friday 14:00 - 22:15 Pay Rate: £13.20 + 22% shift allowance You'll be joining a dynamic Operations team, dedicated to receiving, packaging and distributing world class products in any of the ambient, cold or frozen areas. Responsibilities Picking and packing client orders to fulfil business targets. Receiving deliveries from couriers into the correct storage location and onto the relevant inventory software. Following Production Orders to complete client packaging requirements, including set up and clean down of rooms/equipment. Completing GMP paperwork with accuracy, meeting vital timelines. Completing inventories, cycle counts and waste disposals. Following Standard Operating Procedures. Focusing on delivery for internal and external customers. Maintaining good housekeeping and promoting a safe working environment. Maintaining compliance to cGMP, safety & quality regulations, through the required training and competency programs, and the use of Personal Protective Equipment (PPE). Supporting the culture of Continuous Improvement through the PPI Lean Process. Reporting Health and Safety and Quality risks, near misses and incidents to Line Management. Any other duties on an ad hoc basis as required by Line Management. Appreciation and respect for diversity, cultures, and professional workplace standards. Experience, Knowledge & Skills English GCSE or equivalent experience/qualification. Mathematics GCSE or equivalent experience/qualification. IT literate. Able to work under pressure and support others within the team. Good attention to detail. Ability to work in ambient, cold chain and -20 C environments as required. Desirable: experience working in a GxP environment and working with biological and/or pharmaceutical materials
Jul 14, 2026
Full time
Warehouse Operative Location: Horsham Shifts: Monday to Friday 14:00 - 22:15 Pay Rate: £13.20 + 22% shift allowance You'll be joining a dynamic Operations team, dedicated to receiving, packaging and distributing world class products in any of the ambient, cold or frozen areas. Responsibilities Picking and packing client orders to fulfil business targets. Receiving deliveries from couriers into the correct storage location and onto the relevant inventory software. Following Production Orders to complete client packaging requirements, including set up and clean down of rooms/equipment. Completing GMP paperwork with accuracy, meeting vital timelines. Completing inventories, cycle counts and waste disposals. Following Standard Operating Procedures. Focusing on delivery for internal and external customers. Maintaining good housekeeping and promoting a safe working environment. Maintaining compliance to cGMP, safety & quality regulations, through the required training and competency programs, and the use of Personal Protective Equipment (PPE). Supporting the culture of Continuous Improvement through the PPI Lean Process. Reporting Health and Safety and Quality risks, near misses and incidents to Line Management. Any other duties on an ad hoc basis as required by Line Management. Appreciation and respect for diversity, cultures, and professional workplace standards. Experience, Knowledge & Skills English GCSE or equivalent experience/qualification. Mathematics GCSE or equivalent experience/qualification. IT literate. Able to work under pressure and support others within the team. Good attention to detail. Ability to work in ambient, cold chain and -20 C environments as required. Desirable: experience working in a GxP environment and working with biological and/or pharmaceutical materials
Wholesale Sales Executive (Fashion Brand) Position Overview A global fashion brand is seeking an experienced Wholesale Sales professional to manage and grow its wholesale business. This role focuses on order-taking during showrooms and trade shows, building long-term client relationships, and driving sustainable sales growth within the mid- to high-end fashion segment. Key Responsibilities Wholesale Operations & Order Management • Manage the end-to-end wholesale order process, from order entry and confirmations through to delivery and invoicing for Women s business, with support across Men s orders when required • Coordinate closely with production, logistics, merchandising, and finance to ensure timely and accurate order fulfilment • Monitor stock availability and support reorders, amendments, and allocation updates • Handle order discrepancies, delivery queries, and customer requests with professionalism and efficiency Reporting & Commercial Support • Maintain accurate wholesale systems, customer records, and order data • Track sales performance, deliveries, and seasonal progress against targets • Support sell-through analysis, forecasting, and end-of-season reporting • Ensure adherence to wholesale pricing policies, margins, and commercial terms Showroom & Market Support • Assist in the preparation and organisation of the showroom for market weeks and buyer appointments • Coordinate samples, merchandising, and seasonal materials during selling periods • Provide on-site or remote support during trade shows and market appointments as required Skills & Experience • 1 3+ years experience in wholesale sales, operations, or client support (luxury or premium womenswear preferred, menswear exposure a plus) • Strong understanding of wholesale processes, timelines, and commercial structures • Highly detail-oriented with excellent organisational and communication skills • Confident working across multiple stakeholders in a fast-paced environment • Proficient in Excel and comfortable using ERP / wholesale management systems • Professional, service-driven approach aligned with a luxury brand ethos Confidentiality Notice This position is strictly confidential. As the search is being conducted discreetly, all information related to this role must not be shared with any third party. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding Preferred Qualifications Experience handling Women s collections Experience with international or imported fashion brands Strong negotiation, relationship-building, and communication skills Ideal Candidate Profile Commercially driven with a strong client-focused mindset Able to proactively build connections and drive sales opportunities Capable of representing the brand with professionalism and confidence Flexible and adaptable to fast-paced, seasonal showroom environments Confidentiality Notice This position is strictly confidential. As the search is being conducted discreetly, all information related to this role must not be shared with any third party. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
Jul 14, 2026
Full time
Wholesale Sales Executive (Fashion Brand) Position Overview A global fashion brand is seeking an experienced Wholesale Sales professional to manage and grow its wholesale business. This role focuses on order-taking during showrooms and trade shows, building long-term client relationships, and driving sustainable sales growth within the mid- to high-end fashion segment. Key Responsibilities Wholesale Operations & Order Management • Manage the end-to-end wholesale order process, from order entry and confirmations through to delivery and invoicing for Women s business, with support across Men s orders when required • Coordinate closely with production, logistics, merchandising, and finance to ensure timely and accurate order fulfilment • Monitor stock availability and support reorders, amendments, and allocation updates • Handle order discrepancies, delivery queries, and customer requests with professionalism and efficiency Reporting & Commercial Support • Maintain accurate wholesale systems, customer records, and order data • Track sales performance, deliveries, and seasonal progress against targets • Support sell-through analysis, forecasting, and end-of-season reporting • Ensure adherence to wholesale pricing policies, margins, and commercial terms Showroom & Market Support • Assist in the preparation and organisation of the showroom for market weeks and buyer appointments • Coordinate samples, merchandising, and seasonal materials during selling periods • Provide on-site or remote support during trade shows and market appointments as required Skills & Experience • 1 3+ years experience in wholesale sales, operations, or client support (luxury or premium womenswear preferred, menswear exposure a plus) • Strong understanding of wholesale processes, timelines, and commercial structures • Highly detail-oriented with excellent organisational and communication skills • Confident working across multiple stakeholders in a fast-paced environment • Proficient in Excel and comfortable using ERP / wholesale management systems • Professional, service-driven approach aligned with a luxury brand ethos Confidentiality Notice This position is strictly confidential. As the search is being conducted discreetly, all information related to this role must not be shared with any third party. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding Preferred Qualifications Experience handling Women s collections Experience with international or imported fashion brands Strong negotiation, relationship-building, and communication skills Ideal Candidate Profile Commercially driven with a strong client-focused mindset Able to proactively build connections and drive sales opportunities Capable of representing the brand with professionalism and confidence Flexible and adaptable to fast-paced, seasonal showroom environments Confidentiality Notice This position is strictly confidential. As the search is being conducted discreetly, all information related to this role must not be shared with any third party. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
On behalf of UKRI, we are looking for a Strategic HR Business Partners x 3 (Inside IR35) for a 6-month contract working on a hybrid basis and with an expectation of 2-3 days attendance in your nearest UKRI office UK Research and Innovation (UKRI) is the national funding agency investing in science and research in the UK. UKRI invests 8 billion of taxpayers' money each year into research and innovation and the people who make it happen. They work across a huge range of fields - from biodiversity conservation to quantum computing, and from space telescopes to innovative health care. They give everyone the opportunity to contribute and to benefit, bringing together people and organisations nationally and globally to create, develop and deploy new ideas and technologies. About the role This is an opportunity for a Strategic HR Business Partner to join UKRI during a period of significant change and transformation. The role holder will partner with senior leaders across UKRI Councils to shape and deliver a major people and organisational change agenda aligned to strategic and business priorities. In addition to core HR Business Partnering responsibilities, the role brings strong organisational design and operating model capability. The postholder will support the design and implementation of organisation structures, operating models, and ways of working that strengthen organisational effectiveness, capability, and performance. Working with leaders, HR colleagues, and centres of expertise, the role will translate strategy into practical organisation and people solutions, ensuring alignment between structure, capability, culture, and business outcomes. As a Strategic HR Business Partner x 3 (Inside IR35), your main responsibilities will be: Strategic Business Partnering & Change Delivery Develop trusted partnering relationships with senior leaders and managers, building credibility and acting as a strategic advisor and 'critical friend'. Support leaders in navigating business transformation and culture change through advice, challenge, and coaching across the full range of HR services. Shape and deliver people change programmes aligned to organisational strategy, ensuring effective implementation of UKRI and local objectives. Create and deliver HR change interventions to embed transformation, support behavioural and cultural change, and improve organisational effectiveness. Organisation Design & Operating Model Development Support and lead organisation design activity, including diagnostics, structural design (spans and layers), role clarity, and accountabilities. Work with leaders to define and implement operating models, service designs, and ways of working that align to business needs and strategic priorities. Provide input into target operating models and service propositions, ensuring clarity of roles, interfaces, and processes across organisational boundaries. Ensure organisation design solutions are evidence-based, financially informed, and aligned with workforce planning and organisational constraints. Deliver restructuring and redesign activity, ensuring alignment with governance, HR policy, and best practice. People Planning, Workforce & Capability Develop and deliver programmes to identify and address current and future workforce capability needs as part of the change agenda. Oversee people-related planning, including workforce and budget plans, ensuring alignment with organisational design and strategic priorities. Work collaboratively with Resourcing and HR Operations to ensure effective attraction, deployment, redeployment, and workforce transitions. Support leadership development, talent, and capability interventions linked to organisational change and design outcomes. Organisation Change & Implementation Support the delivery of complex change programmes, including restructures, service redesign, and improvements to ways of working. Contribute to change strategies, including stakeholder engagement, communication, and impact assessment. Ensure effective rollout of transformation initiatives, securing leadership alignment and engagement. Maintain oversight of employee relations activity arising from change, ensuring risks are managed and issues resolved consistently. HR Service Integration & Governance Work closely with HR Operations and centres of expertise to ensure effective and joined-up HR service delivery. Ensure alignment with HR lifecycle processes such as performance, reward, and workforce planning within the context of change programmes. Ensure organisational design and change activity complies with governance requirements, employment frameworks, and policy. Data, Insight & Continuous Improvement Analyse and interpret HR data, workforce metrics, and organisational insights to inform decision-making and track change outcomes. Monitor KPIs and evaluate the effectiveness of organisation design and change initiatives, identifying risks and mitigation plans. Use evidence and insight to influence leaders and support high-quality decision-making on organisational effectiveness. Stakeholder Engagement & Influence Build effective relationships across leadership teams, HR colleagues, and programme stakeholders. Facilitate discussions on organisational design, operating model choices, and trade-offs to support effective decision-making. Provide clear, data-driven advice and recommendations, articulating implications, risks, and opportunities. Essential CIPD membership and/or degree or equivalent professional experience. Public Secor experience Experience of dealing with Trade Unions Familiarity with Public Sector pay Experience of redundancy and exit processes Demonstrable experience in organisational development and organisation design, including supporting restructures and changes to operating models. Strong stakeholder engagement and influencing skills, with the ability to work effectively with senior leaders. Desirable CIPD or degree or equivalent professional experience. Experience of using Org View Experience of using Oracle Fusion Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, UKRI guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Commitment UKRI guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Jul 14, 2026
Contractor
On behalf of UKRI, we are looking for a Strategic HR Business Partners x 3 (Inside IR35) for a 6-month contract working on a hybrid basis and with an expectation of 2-3 days attendance in your nearest UKRI office UK Research and Innovation (UKRI) is the national funding agency investing in science and research in the UK. UKRI invests 8 billion of taxpayers' money each year into research and innovation and the people who make it happen. They work across a huge range of fields - from biodiversity conservation to quantum computing, and from space telescopes to innovative health care. They give everyone the opportunity to contribute and to benefit, bringing together people and organisations nationally and globally to create, develop and deploy new ideas and technologies. About the role This is an opportunity for a Strategic HR Business Partner to join UKRI during a period of significant change and transformation. The role holder will partner with senior leaders across UKRI Councils to shape and deliver a major people and organisational change agenda aligned to strategic and business priorities. In addition to core HR Business Partnering responsibilities, the role brings strong organisational design and operating model capability. The postholder will support the design and implementation of organisation structures, operating models, and ways of working that strengthen organisational effectiveness, capability, and performance. Working with leaders, HR colleagues, and centres of expertise, the role will translate strategy into practical organisation and people solutions, ensuring alignment between structure, capability, culture, and business outcomes. As a Strategic HR Business Partner x 3 (Inside IR35), your main responsibilities will be: Strategic Business Partnering & Change Delivery Develop trusted partnering relationships with senior leaders and managers, building credibility and acting as a strategic advisor and 'critical friend'. Support leaders in navigating business transformation and culture change through advice, challenge, and coaching across the full range of HR services. Shape and deliver people change programmes aligned to organisational strategy, ensuring effective implementation of UKRI and local objectives. Create and deliver HR change interventions to embed transformation, support behavioural and cultural change, and improve organisational effectiveness. Organisation Design & Operating Model Development Support and lead organisation design activity, including diagnostics, structural design (spans and layers), role clarity, and accountabilities. Work with leaders to define and implement operating models, service designs, and ways of working that align to business needs and strategic priorities. Provide input into target operating models and service propositions, ensuring clarity of roles, interfaces, and processes across organisational boundaries. Ensure organisation design solutions are evidence-based, financially informed, and aligned with workforce planning and organisational constraints. Deliver restructuring and redesign activity, ensuring alignment with governance, HR policy, and best practice. People Planning, Workforce & Capability Develop and deliver programmes to identify and address current and future workforce capability needs as part of the change agenda. Oversee people-related planning, including workforce and budget plans, ensuring alignment with organisational design and strategic priorities. Work collaboratively with Resourcing and HR Operations to ensure effective attraction, deployment, redeployment, and workforce transitions. Support leadership development, talent, and capability interventions linked to organisational change and design outcomes. Organisation Change & Implementation Support the delivery of complex change programmes, including restructures, service redesign, and improvements to ways of working. Contribute to change strategies, including stakeholder engagement, communication, and impact assessment. Ensure effective rollout of transformation initiatives, securing leadership alignment and engagement. Maintain oversight of employee relations activity arising from change, ensuring risks are managed and issues resolved consistently. HR Service Integration & Governance Work closely with HR Operations and centres of expertise to ensure effective and joined-up HR service delivery. Ensure alignment with HR lifecycle processes such as performance, reward, and workforce planning within the context of change programmes. Ensure organisational design and change activity complies with governance requirements, employment frameworks, and policy. Data, Insight & Continuous Improvement Analyse and interpret HR data, workforce metrics, and organisational insights to inform decision-making and track change outcomes. Monitor KPIs and evaluate the effectiveness of organisation design and change initiatives, identifying risks and mitigation plans. Use evidence and insight to influence leaders and support high-quality decision-making on organisational effectiveness. Stakeholder Engagement & Influence Build effective relationships across leadership teams, HR colleagues, and programme stakeholders. Facilitate discussions on organisational design, operating model choices, and trade-offs to support effective decision-making. Provide clear, data-driven advice and recommendations, articulating implications, risks, and opportunities. Essential CIPD membership and/or degree or equivalent professional experience. Public Secor experience Experience of dealing with Trade Unions Familiarity with Public Sector pay Experience of redundancy and exit processes Demonstrable experience in organisational development and organisation design, including supporting restructures and changes to operating models. Strong stakeholder engagement and influencing skills, with the ability to work effectively with senior leaders. Desirable CIPD or degree or equivalent professional experience. Experience of using Org View Experience of using Oracle Fusion Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, UKRI guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Commitment UKRI guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Job Title: ICT Enterprise Specialist Location: Bridgend Salary: £47,046 - £54,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated Enterprise Systems Specialist. As an Enterprise Systems Specialist, you will be responsible for managing enterprise systems including servers, storage, and visualised platforms. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance. Key duties: Implement, configure and maintain enterprise systems. Design and deploy server infrastructure, including physical and virtual servers. Oversee server and storage performance tuning, patch management and firmware upgrades. Develop and maintain documentation for enterprise systems processes and procedures Collaborate with cross-functional teams to identify and solve system issues. Develop and maintain security protocols for enterprise systems Plan and execute disaster recovery and business continuity procedures. To provide IT specialist advice to business users and IT peers for your specialist technological area Manage Technical Staff within your technical area About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience of designing, implementing and technically leading on some of the following areas: Enterprise Systems Management, Monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor HP Server hardware support Cloud Computing, especially Microsoft Azure Enterprise Unified Communications, especially Microsoft Exchange, Exchange On-Line, Microsoft Teams. Device Management Systems, especially Microsoft Systems Centre Configuration Manager/Intune Datacentre environments including Power Management, Air Conditioning, Security, Networking, Enterprise Security In depth knowledge of storage area networks (SAN), Network attached storage (NAS) and backup and recovery technologies. Expertise in server infrastructure design and deployment Experience with virtualization platforms such as VMware or Citrix Strong troubleshooting and problem-solving skills. Must be aware of the strategic operational implications of effective IT upon the organisation. Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Enterprise Systems Specialist, Infrastructure Engineer, Server Infrastructure Lead, Azure Systems Engineer, Systems Administrator, Datacentre Engineer, IT Infrastructure Architect, Microsoft 365 Specialist, Virtualization Engineer, Storage Engineer, Cloud Infrastructure Engineer, Enterprise IT Lead, Systems Manager, ICT Technical Specialist, Senior Infrastructure Administrator may also be considered for this role.
Jul 14, 2026
Full time
Job Title: ICT Enterprise Specialist Location: Bridgend Salary: £47,046 - £54,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated Enterprise Systems Specialist. As an Enterprise Systems Specialist, you will be responsible for managing enterprise systems including servers, storage, and visualised platforms. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance. Key duties: Implement, configure and maintain enterprise systems. Design and deploy server infrastructure, including physical and virtual servers. Oversee server and storage performance tuning, patch management and firmware upgrades. Develop and maintain documentation for enterprise systems processes and procedures Collaborate with cross-functional teams to identify and solve system issues. Develop and maintain security protocols for enterprise systems Plan and execute disaster recovery and business continuity procedures. To provide IT specialist advice to business users and IT peers for your specialist technological area Manage Technical Staff within your technical area About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience of designing, implementing and technically leading on some of the following areas: Enterprise Systems Management, Monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor HP Server hardware support Cloud Computing, especially Microsoft Azure Enterprise Unified Communications, especially Microsoft Exchange, Exchange On-Line, Microsoft Teams. Device Management Systems, especially Microsoft Systems Centre Configuration Manager/Intune Datacentre environments including Power Management, Air Conditioning, Security, Networking, Enterprise Security In depth knowledge of storage area networks (SAN), Network attached storage (NAS) and backup and recovery technologies. Expertise in server infrastructure design and deployment Experience with virtualization platforms such as VMware or Citrix Strong troubleshooting and problem-solving skills. Must be aware of the strategic operational implications of effective IT upon the organisation. Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Enterprise Systems Specialist, Infrastructure Engineer, Server Infrastructure Lead, Azure Systems Engineer, Systems Administrator, Datacentre Engineer, IT Infrastructure Architect, Microsoft 365 Specialist, Virtualization Engineer, Storage Engineer, Cloud Infrastructure Engineer, Enterprise IT Lead, Systems Manager, ICT Technical Specialist, Senior Infrastructure Administrator may also be considered for this role.
D365 Functional Consultant (Integration Focus) - OUTSIDE IR35 - Hybrid working London & WFHWe're supporting a growing business undertaking a key CRM and business systems transformation programme. This Outside IR35 contract will focus on optimising Mercury CRM and Microsoft Dynamics 365, redesigning approval workflows, improving automation and reporting, and delivering a critical Mercury-to-Tempest finance integration project. The successful consultant will bring hands-on experience of CRM configuration, workflow automation, systems integration, data migration and business process improvement. You'll work closely with operational, finance and technology stakeholders to deliver meaningful change, improve internal capability and reduce reliance on external CRM support. Essential Microsoft Dynamics 365 CE administration or functional consulting experience CRM workflow and approval process redesign CRM-to-finance system integration project delivery Data migration, validation and reconciliation experience Process mapping and business analysis skills Power Automate and Power Apps experience UAT, go-live and cutover support Stakeholder engagement across operations, finance and sales teams Highly Desirable Mercury CRM experience Recruitment technology sector experience Tempest experience SourceWhale experience Reporting and dashboard development Knowledge of recruitment compliance workflows If you're interested in this role please send your cv to
Jul 14, 2026
Contractor
D365 Functional Consultant (Integration Focus) - OUTSIDE IR35 - Hybrid working London & WFHWe're supporting a growing business undertaking a key CRM and business systems transformation programme. This Outside IR35 contract will focus on optimising Mercury CRM and Microsoft Dynamics 365, redesigning approval workflows, improving automation and reporting, and delivering a critical Mercury-to-Tempest finance integration project. The successful consultant will bring hands-on experience of CRM configuration, workflow automation, systems integration, data migration and business process improvement. You'll work closely with operational, finance and technology stakeholders to deliver meaningful change, improve internal capability and reduce reliance on external CRM support. Essential Microsoft Dynamics 365 CE administration or functional consulting experience CRM workflow and approval process redesign CRM-to-finance system integration project delivery Data migration, validation and reconciliation experience Process mapping and business analysis skills Power Automate and Power Apps experience UAT, go-live and cutover support Stakeholder engagement across operations, finance and sales teams Highly Desirable Mercury CRM experience Recruitment technology sector experience Tempest experience SourceWhale experience Reporting and dashboard development Knowledge of recruitment compliance workflows If you're interested in this role please send your cv to
Marketplace Assistant London The Marketplace Assistant will play a key role in supporting new sellers as they join the marketplace platform, guiding them through onboarding, product setup, compliance checks and early stage account development. This role is ideal for someone early in their career who is keen to build experience within ecommerce, marketplaces or digital retail. Key Responsibilities Support the onboarding of new marketplace sellers, ensuring a smooth and professional introduction to the platform Guide sellers through systems, tools, processes and platform requirements Assist with seller vetting, compliance checks and account setup processes Help ensure all sellers meet legal, regulatory and trading standards Support sellers with product listings, content setup and launch readiness Work with internal teams to resolve technical, operational or account issues quickly Provide day to day support to sellers during their introductory period Track onboarding progress, key metrics and seller performance during the first few months Support product onboarding, ensuring listings are accurate and go live on time Prepare handovers of new sellers into the account management team, highlighting key opportunities and performance indicators Deliver training and onboarding support sessions to new sellers Liaise with teams across finance, compliance, marketing and operations to improve seller experience Manage seller enquiries through Zendesk or similar systems, ensuring timely responses Produce regular reports to track onboarding success and identify improvements Contribute ideas to improve onboarding processes, systems and seller satisfaction About You Strong interest in ecommerce, marketplaces or digital retail, gained through work, internships or relevant studies Excellent communication skills with a customer first mindset Highly organised with strong attention to detail Able to multitask, prioritise workload and meet deadlines in a fast paced environment Confident using Excel and working with data, formulas and reports Problem solver who enjoys helping others and finding solutions Collaborative team player who works well across departments Professional, positive and eager to learn Experience with product listings, ecommerce platforms or Zendesk would be beneficial Why Join Join a business investing heavily in ecommerce and marketplace growth Excellent entry point into one of the fastest growing areas of online retail Gain valuable exposure across seller management, operations and digital trading Work in a collaborative and supportive team environment Strong career development opportunities Competitive salary and benefits package Apply today to be considered and find out more! BH36033
Jul 14, 2026
Full time
Marketplace Assistant London The Marketplace Assistant will play a key role in supporting new sellers as they join the marketplace platform, guiding them through onboarding, product setup, compliance checks and early stage account development. This role is ideal for someone early in their career who is keen to build experience within ecommerce, marketplaces or digital retail. Key Responsibilities Support the onboarding of new marketplace sellers, ensuring a smooth and professional introduction to the platform Guide sellers through systems, tools, processes and platform requirements Assist with seller vetting, compliance checks and account setup processes Help ensure all sellers meet legal, regulatory and trading standards Support sellers with product listings, content setup and launch readiness Work with internal teams to resolve technical, operational or account issues quickly Provide day to day support to sellers during their introductory period Track onboarding progress, key metrics and seller performance during the first few months Support product onboarding, ensuring listings are accurate and go live on time Prepare handovers of new sellers into the account management team, highlighting key opportunities and performance indicators Deliver training and onboarding support sessions to new sellers Liaise with teams across finance, compliance, marketing and operations to improve seller experience Manage seller enquiries through Zendesk or similar systems, ensuring timely responses Produce regular reports to track onboarding success and identify improvements Contribute ideas to improve onboarding processes, systems and seller satisfaction About You Strong interest in ecommerce, marketplaces or digital retail, gained through work, internships or relevant studies Excellent communication skills with a customer first mindset Highly organised with strong attention to detail Able to multitask, prioritise workload and meet deadlines in a fast paced environment Confident using Excel and working with data, formulas and reports Problem solver who enjoys helping others and finding solutions Collaborative team player who works well across departments Professional, positive and eager to learn Experience with product listings, ecommerce platforms or Zendesk would be beneficial Why Join Join a business investing heavily in ecommerce and marketplace growth Excellent entry point into one of the fastest growing areas of online retail Gain valuable exposure across seller management, operations and digital trading Work in a collaborative and supportive team environment Strong career development opportunities Competitive salary and benefits package Apply today to be considered and find out more! BH36033
About the role We are currently seeking a proactive, organised and customer-focused Service Desk Analyst to join our Service Desk team. This is a customer-facing role supporting external healthcare customers, so experience in external client support environments is essential; applicants whose experience is limited to internal IT support may not be suitable for this position. Reporting into the Head of Support UK, you will provide technical and functional support across our Alcidion product suite, ensuring incidents are triaged, investigated and resolved in line with agreed service levels. You will play a key role in supporting our customers across complex healthcare environments, including Electronic Patient Record (EPR) and other health technology solutions operating in live settings. Working as part of a collaborative team, you will ensure incidents are appropriately managed, documented, and escalated where required, contributing to positive customer outcomes and continuous service improvement. Day to day you will: Provide application support across a range of Alcidion and third-party healthcare solutions Troubleshoot and resolve complex (Level 2/3) issues in line with documented processes Investigate incidents, ensuring accurate logging, prioritisation, and resolution in line with SLAs Escalate unresolved issues for further investigation, engaging development teams where needed Maintain clear and detailed documentation of incidents, actions taken and next steps Contribute to knowledge sharing, process improvement and service optimisation initiatives Support Alcidion's FHIR-based platforms and solutions, designed to digitise patient care processes and records across NHS Trusts About Alcidion We're transforming healthcare together Alcidion develops innovative solutions that address the problems challenging healthcare organisations around the world today. We create modern technologies to provide the answers. We aim to improve the experience of patients and clinicians and directly contribute to the effectiveness and efficiency of healthcare operations - creating a cycle of continuous improvement. We love the way we work Our people are inspired by a shared sense of purpose. We are proud of what we do. Empowered to solve problems, each person's work contributes to the transformation of healthcare delivery. We're not a start-up but a scale-up! This means challenging, broad and varied roles allowing us to grow individually as Alcidion grows, in a company that's big enough to be global but small enough for our efforts to make a genuine difference. Flexible working is welcomed and encouraged. It's not where, when or how we work that's important, it is the contribution each of us make. Also on offer are: A range of leave options, including gender neutral paid parental leave and miscarriage leave Health and wellbeing schemes and initiatives Financial perks and discounts. We care about culture Overwhelmingly, our people tell us that the best thing about working for Alcidion is our culture, the people that they work with and the sense of purpose. They use words like "family" and "inclusive" to describe our culture and "helpful", "friendly", "smart", "professional" and "caring" to describe their peers and managers. Strong values are important to us at Alcidion. Our values guide us in our day-to-day work: We are Brave We are Creative and Innovative We Amaze our Customers We are a Team We Celebrate our Achievements We are Optimistic About you If you're passionate about innovative technology, healthcare, and enjoy solving complex problems in a fast-paced environment, a career at Alcidion could be for you. The ideal candidate will bring: Experience in a service desk, application support or similar technical support role Strong troubleshooting and problem-solving skills, with the ability to translate technical information into clear, client-friendly communication Broad technical capability across SQL, operating systems and cloud-based technologies Understanding of application environments and system components Excellent customer service skills and stakeholder engagement Strong attention to detail and time management skills Desirable experience: Experience supporting Electronic Patient Record (EPR) systems or other complex health technology solutions in a live operational environment Experience working to Service Level Agreements (SLAs) within an ITIL-aligned environment ITIL v4/5 Foundation (or equivalent) How to apply To apply, submit a covering letter explaining why you would love to work for Alcidion and your CV. Statement of posting You must have the right to live and work in the United Kingdom to be considered for this position. Alcidion is an equal opportunity employer. We are committed to a diverse and inclusive culture and value the unique backgrounds and experiences of everyone. In recruiting for our team, we welcome the individual contribution that you will bring in terms of your culture, ethnicity, race, colour, nationality, disability, gender identity, marital status, sexual orientation, age, languages spoken, faith and beliefs. We encourage you to apply and bring your full self to work, where you will be supported in your development at all stages of your journey with Alcidion. Please indicate within your cover letter if you require any reasonable adjustments to the recruitment process to assist you in being considered for the role. Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks as required. No agency enquiries or applications please. Alcidion will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Alcidion.
Jul 14, 2026
Full time
About the role We are currently seeking a proactive, organised and customer-focused Service Desk Analyst to join our Service Desk team. This is a customer-facing role supporting external healthcare customers, so experience in external client support environments is essential; applicants whose experience is limited to internal IT support may not be suitable for this position. Reporting into the Head of Support UK, you will provide technical and functional support across our Alcidion product suite, ensuring incidents are triaged, investigated and resolved in line with agreed service levels. You will play a key role in supporting our customers across complex healthcare environments, including Electronic Patient Record (EPR) and other health technology solutions operating in live settings. Working as part of a collaborative team, you will ensure incidents are appropriately managed, documented, and escalated where required, contributing to positive customer outcomes and continuous service improvement. Day to day you will: Provide application support across a range of Alcidion and third-party healthcare solutions Troubleshoot and resolve complex (Level 2/3) issues in line with documented processes Investigate incidents, ensuring accurate logging, prioritisation, and resolution in line with SLAs Escalate unresolved issues for further investigation, engaging development teams where needed Maintain clear and detailed documentation of incidents, actions taken and next steps Contribute to knowledge sharing, process improvement and service optimisation initiatives Support Alcidion's FHIR-based platforms and solutions, designed to digitise patient care processes and records across NHS Trusts About Alcidion We're transforming healthcare together Alcidion develops innovative solutions that address the problems challenging healthcare organisations around the world today. We create modern technologies to provide the answers. We aim to improve the experience of patients and clinicians and directly contribute to the effectiveness and efficiency of healthcare operations - creating a cycle of continuous improvement. We love the way we work Our people are inspired by a shared sense of purpose. We are proud of what we do. Empowered to solve problems, each person's work contributes to the transformation of healthcare delivery. We're not a start-up but a scale-up! This means challenging, broad and varied roles allowing us to grow individually as Alcidion grows, in a company that's big enough to be global but small enough for our efforts to make a genuine difference. Flexible working is welcomed and encouraged. It's not where, when or how we work that's important, it is the contribution each of us make. Also on offer are: A range of leave options, including gender neutral paid parental leave and miscarriage leave Health and wellbeing schemes and initiatives Financial perks and discounts. We care about culture Overwhelmingly, our people tell us that the best thing about working for Alcidion is our culture, the people that they work with and the sense of purpose. They use words like "family" and "inclusive" to describe our culture and "helpful", "friendly", "smart", "professional" and "caring" to describe their peers and managers. Strong values are important to us at Alcidion. Our values guide us in our day-to-day work: We are Brave We are Creative and Innovative We Amaze our Customers We are a Team We Celebrate our Achievements We are Optimistic About you If you're passionate about innovative technology, healthcare, and enjoy solving complex problems in a fast-paced environment, a career at Alcidion could be for you. The ideal candidate will bring: Experience in a service desk, application support or similar technical support role Strong troubleshooting and problem-solving skills, with the ability to translate technical information into clear, client-friendly communication Broad technical capability across SQL, operating systems and cloud-based technologies Understanding of application environments and system components Excellent customer service skills and stakeholder engagement Strong attention to detail and time management skills Desirable experience: Experience supporting Electronic Patient Record (EPR) systems or other complex health technology solutions in a live operational environment Experience working to Service Level Agreements (SLAs) within an ITIL-aligned environment ITIL v4/5 Foundation (or equivalent) How to apply To apply, submit a covering letter explaining why you would love to work for Alcidion and your CV. Statement of posting You must have the right to live and work in the United Kingdom to be considered for this position. Alcidion is an equal opportunity employer. We are committed to a diverse and inclusive culture and value the unique backgrounds and experiences of everyone. In recruiting for our team, we welcome the individual contribution that you will bring in terms of your culture, ethnicity, race, colour, nationality, disability, gender identity, marital status, sexual orientation, age, languages spoken, faith and beliefs. We encourage you to apply and bring your full self to work, where you will be supported in your development at all stages of your journey with Alcidion. Please indicate within your cover letter if you require any reasonable adjustments to the recruitment process to assist you in being considered for the role. Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks as required. No agency enquiries or applications please. Alcidion will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Alcidion.
Service Manager - Heavy Plant & Fleet Operations There comes a point in your career when keeping machines moving is no longer enough. You want to influence strategy, develop people, shape performance and play a key role in the future direction of a business. This is one of those opportunities. We are supporting a leading specialist earthmoving contractor delivering major civil engineering and infrastructure projects across the UK. With a substantial heavy plant fleet operating on nationally significant schemes, the business is seeking a Service Manager to take ownership of fleet management, plant maintenance, compliance and long-term fleet strategy. Reporting directly to a Board Director, this is a senior leadership position with responsibility for ensuring the fleet remains safe, compliant and available to support operational success today whilst helping shape the business for tomorrow. You will lead a team of engineers, inspectors and maintenance professionals, working closely with operational, commercial and plant leadership teams to maximise equipment availability, reduce downtime and drive continuous improvement across the service function. This role extends far beyond maintenance management. You will help shape the long-term fleet strategy, influencing investment decisions, asset lifecycle planning, supplier relationships, cost performance and the adoption of emerging technologies. Your ability to build for tomorrow whilst ensuring operational excellence today will be central to the continued success of the business. As Service Manager, you will have responsibility for a substantial heavy plant and earthmoving fleet supporting major infrastructure and civil engineering projects across the UK. You will drive improvements in fleet management, plant maintenance performance, equipment reliability and overall asset utilisation whilst developing a high-performing team capable of supporting future growth. This opportunity would suit an individual who has built their career within heavy plant, earthmoving, construction plant, quarrying, mining, civil engineering or major infrastructure environments and progressed into leadership. You may currently be a Service Manager, Plant Manager, Fleet Manager, Maintenance Manager or Head of Plant seeking greater influence, broader responsibility and direct exposure to senior leadership. In return, you will join a business with a strong reputation, a healthy pipeline of work and involvement in some of the UK's largest infrastructure projects. You will have genuine influence, visibility with senior leadership and the opportunity to lead a function that plays a critical role in the company's continued success. If you are ready to take ownership of a major heavy plant operation and help shape the future direction of the fleet, we would welcome a confidential conversation. Contact Carl Blinkhorn or Archie O'Malley at Green Barks Search to learn more.
Jul 14, 2026
Full time
Service Manager - Heavy Plant & Fleet Operations There comes a point in your career when keeping machines moving is no longer enough. You want to influence strategy, develop people, shape performance and play a key role in the future direction of a business. This is one of those opportunities. We are supporting a leading specialist earthmoving contractor delivering major civil engineering and infrastructure projects across the UK. With a substantial heavy plant fleet operating on nationally significant schemes, the business is seeking a Service Manager to take ownership of fleet management, plant maintenance, compliance and long-term fleet strategy. Reporting directly to a Board Director, this is a senior leadership position with responsibility for ensuring the fleet remains safe, compliant and available to support operational success today whilst helping shape the business for tomorrow. You will lead a team of engineers, inspectors and maintenance professionals, working closely with operational, commercial and plant leadership teams to maximise equipment availability, reduce downtime and drive continuous improvement across the service function. This role extends far beyond maintenance management. You will help shape the long-term fleet strategy, influencing investment decisions, asset lifecycle planning, supplier relationships, cost performance and the adoption of emerging technologies. Your ability to build for tomorrow whilst ensuring operational excellence today will be central to the continued success of the business. As Service Manager, you will have responsibility for a substantial heavy plant and earthmoving fleet supporting major infrastructure and civil engineering projects across the UK. You will drive improvements in fleet management, plant maintenance performance, equipment reliability and overall asset utilisation whilst developing a high-performing team capable of supporting future growth. This opportunity would suit an individual who has built their career within heavy plant, earthmoving, construction plant, quarrying, mining, civil engineering or major infrastructure environments and progressed into leadership. You may currently be a Service Manager, Plant Manager, Fleet Manager, Maintenance Manager or Head of Plant seeking greater influence, broader responsibility and direct exposure to senior leadership. In return, you will join a business with a strong reputation, a healthy pipeline of work and involvement in some of the UK's largest infrastructure projects. You will have genuine influence, visibility with senior leadership and the opportunity to lead a function that plays a critical role in the company's continued success. If you are ready to take ownership of a major heavy plant operation and help shape the future direction of the fleet, we would welcome a confidential conversation. Contact Carl Blinkhorn or Archie O'Malley at Green Barks Search to learn more.
More About The Role From a Bradford market stall to one of the UK's largest supermarkets, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and through a home delivery service. At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just process transactions; we are passionate about food, proud of our British heritage, and dedicated to making sure every single customer leaves our stores with a smile. From the warm greeting at the entrance to a fast, friendly checkout experience, great service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Customer Service Manager, you ll be the champion of the customer journey and the face of our front-end operations. This isn t a sit behind a desk kind of job; you ll be right out there at the front of the store, managing the checkouts, self-service areas, and customer service desk, ensuring the entire operation runs seamlessly. Reporting into the Store Manager, you ll take full ownership of the front-of-store atmosphere, queue management, and service delivery. Your main objective is to ensure every customer experiences a smooth, efficient, and exceptionally friendly checkout process, while coaching your team to deliver the down-to-earth service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing a large team of checkout colleagues, team leaders, and service desk staff to deliver world-class service. Driving Service Excellence: Managing queue times, checkout availability, and front-of-store standards to ensure a seamless, hassle-free shopping trip. Managing the Numbers: Taking responsibility for front-end productivity, labour budgets, cash office compliance, and spotting opportunities to improve overall customer satisfaction scores. Keeping it Safe and Compliant: Ensuring strict adherence to legal compliance, age-restricted sales (Challenge 25), and financial security procedures. Putting Customers First: Acting as the ultimate point of escalation, turning feedback into positive solutions, and ensuring every customer feels valued. More About You You don t just care about service; you understand how to run a highly organized, fast-paced front-of-house operation. You're a natural problem solver and a people person through and through, with a knack for diffusing tense situations and keeping a large team motivated during peak trading hours. We re looking for someone who has: Proven leadership experience: From a fast-paced retail, hospitality, or customer service environment (experience managing high-volume customer queues or large front-end teams is a massive plus). An operational mindset: You know how to manage rotas to match customer footfall, react quickly to sudden rushes, and maintain tight control over cash handling. A hands-on, roll-up-your-sleeves attitude: You love being right in the middle of the action on the front end, engaging with customers and supporting your team. Brilliant communication skills: With the ability to handle customer queries with empathy, build great relationships with your team, and collaborate with the wider store management. A genuine pride: For creating an exceptionally welcoming, friendly environment that represents the very best of Morrisons. We are an equal opportunities employer and welcome applications from all sections of the community. More About Us At Morrisons, we ve always done things a bit differently. Our story started all the way back in 1899 as a humble egg and butter stall in Bradford market. 127 years later, we re one of the UK s leading supermarkets, but we ve never lost that independent shopkeeper spirit. At just under 500 stores across the UK, our retail colleagues work as one team to feed the nation and provide a memorable shopping experience. We re a team of over 90,000 down-to-earth, hard-working people. We care about fresh food, friendly service, and looking after each other. What truly sets us apart is that we don t just move boxes from trucks to shelves, we are food makers and shopkeepers. As the UK's second largest food manufacturer, we source directly from British farmers, process meat in our own abattoirs, and prepare fresh food right in front of our customers. From our vibrant store displays to the hot meals served in our Cafes, we take massive pride in feeding the nation honest, high-quality, fresh food. As we own our own supply chain, including manufacturing sites, flower hubs, and logistics networks, the career paths here are varied. We are deeply committed to learning and development, ensuring that if you have the drive to progress, we will give you the tools, courses, and support to go as far as you want to. We don't overcomplicate things. We work hard, we look out for each other, have a laugh along the way, and take immense pride in the food we sell and the communities we serve.
Jul 14, 2026
Full time
More About The Role From a Bradford market stall to one of the UK's largest supermarkets, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and through a home delivery service. At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just process transactions; we are passionate about food, proud of our British heritage, and dedicated to making sure every single customer leaves our stores with a smile. From the warm greeting at the entrance to a fast, friendly checkout experience, great service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Customer Service Manager, you ll be the champion of the customer journey and the face of our front-end operations. This isn t a sit behind a desk kind of job; you ll be right out there at the front of the store, managing the checkouts, self-service areas, and customer service desk, ensuring the entire operation runs seamlessly. Reporting into the Store Manager, you ll take full ownership of the front-of-store atmosphere, queue management, and service delivery. Your main objective is to ensure every customer experiences a smooth, efficient, and exceptionally friendly checkout process, while coaching your team to deliver the down-to-earth service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing a large team of checkout colleagues, team leaders, and service desk staff to deliver world-class service. Driving Service Excellence: Managing queue times, checkout availability, and front-of-store standards to ensure a seamless, hassle-free shopping trip. Managing the Numbers: Taking responsibility for front-end productivity, labour budgets, cash office compliance, and spotting opportunities to improve overall customer satisfaction scores. Keeping it Safe and Compliant: Ensuring strict adherence to legal compliance, age-restricted sales (Challenge 25), and financial security procedures. Putting Customers First: Acting as the ultimate point of escalation, turning feedback into positive solutions, and ensuring every customer feels valued. More About You You don t just care about service; you understand how to run a highly organized, fast-paced front-of-house operation. You're a natural problem solver and a people person through and through, with a knack for diffusing tense situations and keeping a large team motivated during peak trading hours. We re looking for someone who has: Proven leadership experience: From a fast-paced retail, hospitality, or customer service environment (experience managing high-volume customer queues or large front-end teams is a massive plus). An operational mindset: You know how to manage rotas to match customer footfall, react quickly to sudden rushes, and maintain tight control over cash handling. A hands-on, roll-up-your-sleeves attitude: You love being right in the middle of the action on the front end, engaging with customers and supporting your team. Brilliant communication skills: With the ability to handle customer queries with empathy, build great relationships with your team, and collaborate with the wider store management. A genuine pride: For creating an exceptionally welcoming, friendly environment that represents the very best of Morrisons. We are an equal opportunities employer and welcome applications from all sections of the community. More About Us At Morrisons, we ve always done things a bit differently. Our story started all the way back in 1899 as a humble egg and butter stall in Bradford market. 127 years later, we re one of the UK s leading supermarkets, but we ve never lost that independent shopkeeper spirit. At just under 500 stores across the UK, our retail colleagues work as one team to feed the nation and provide a memorable shopping experience. We re a team of over 90,000 down-to-earth, hard-working people. We care about fresh food, friendly service, and looking after each other. What truly sets us apart is that we don t just move boxes from trucks to shelves, we are food makers and shopkeepers. As the UK's second largest food manufacturer, we source directly from British farmers, process meat in our own abattoirs, and prepare fresh food right in front of our customers. From our vibrant store displays to the hot meals served in our Cafes, we take massive pride in feeding the nation honest, high-quality, fresh food. As we own our own supply chain, including manufacturing sites, flower hubs, and logistics networks, the career paths here are varied. We are deeply committed to learning and development, ensuring that if you have the drive to progress, we will give you the tools, courses, and support to go as far as you want to. We don't overcomplicate things. We work hard, we look out for each other, have a laugh along the way, and take immense pride in the food we sell and the communities we serve.
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Jul 14, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
UK Franchise Manager Travel : UK-wide travel required based in Swansea Head office. Package : Competitive salary + car or car allowance ABOUT THE BUSINESS Our client is a well-established and growing home improvement business with a turnover of circa £50m. Operating across multiple locations, including manufacturing facilities in Swansea, the business has built a strong reputation and is now focused on further developing and supporting its franchise network. This is a key hire, working directly with the business owner to drive performance, support franchisees, and contribute to the ongoing growth of the brand. THE ROLE This is a broad and hands-on role combining franchise operations, commercial performance, and relationship management. You will act as the key link between head office and franchisees, ensuring consistent performance, strong standards, and ongoing growth across the network. Alongside this, you will bring a commercial mindset, supporting sales performance and driving results. The role requires a high level of ownership, flexibility, and commitment. It is not suited to someone looking for a purely structured 9-5 position. KEY RESPONSIBILITIES Work closely with the business owner on a day-to-day basis to support growth and operations Build strong relationships with franchisees, acting as their main point of contact Support onboarding and training of new franchisees, including travel and overnight stays when required Monitor and improve franchisee performance through coaching, guidance, and accountability Ensure consistency in brand standards and customer experience across the network Travel regularly to franchise locations and operational sites (including Swansea and Hull) Support problem solving across the network, providing practical, hands-on solutions Contribute to the ongoing growth and development of the franchise model CANDIDATE PROFILE We are looking for a highly driven, commercially aware individual who thrives in a fast-paced and hands-on environment. Essential: Experience within franchising or a multi-site business environment Strong commercial and sales focus with a track record of delivering results Ability to understand and interpret financial performance, including profit and loss and balance sheets Willingness to travel regularly and stay away from home when required High level of professionalism and presentation at all times Strong work ethic with a flexible approach to hours and availability Excellent interpersonal skills with the ability to build trust and rapport quickly Desirable: Experience within the home improvement sector Background in franchise operations, area management, or network development WORKING STYLE & EXPECTATIONS This is not a "clock watching" role. The successful candidate must be responsive and committed to supporting franchisees when needed A balance of field-based work, site visits, and direct engagement with the owner Requires a proactive, solutions-focused mindset and the ability to operate independently WHY JOIN Opportunity to play a key role in the growth of an established £50m business Work directly with the business owner and have real influence Varied and dynamic role combining operations, sales, and relationship management Genuine long-term opportunity as the franchise network expands
Jul 14, 2026
Full time
UK Franchise Manager Travel : UK-wide travel required based in Swansea Head office. Package : Competitive salary + car or car allowance ABOUT THE BUSINESS Our client is a well-established and growing home improvement business with a turnover of circa £50m. Operating across multiple locations, including manufacturing facilities in Swansea, the business has built a strong reputation and is now focused on further developing and supporting its franchise network. This is a key hire, working directly with the business owner to drive performance, support franchisees, and contribute to the ongoing growth of the brand. THE ROLE This is a broad and hands-on role combining franchise operations, commercial performance, and relationship management. You will act as the key link between head office and franchisees, ensuring consistent performance, strong standards, and ongoing growth across the network. Alongside this, you will bring a commercial mindset, supporting sales performance and driving results. The role requires a high level of ownership, flexibility, and commitment. It is not suited to someone looking for a purely structured 9-5 position. KEY RESPONSIBILITIES Work closely with the business owner on a day-to-day basis to support growth and operations Build strong relationships with franchisees, acting as their main point of contact Support onboarding and training of new franchisees, including travel and overnight stays when required Monitor and improve franchisee performance through coaching, guidance, and accountability Ensure consistency in brand standards and customer experience across the network Travel regularly to franchise locations and operational sites (including Swansea and Hull) Support problem solving across the network, providing practical, hands-on solutions Contribute to the ongoing growth and development of the franchise model CANDIDATE PROFILE We are looking for a highly driven, commercially aware individual who thrives in a fast-paced and hands-on environment. Essential: Experience within franchising or a multi-site business environment Strong commercial and sales focus with a track record of delivering results Ability to understand and interpret financial performance, including profit and loss and balance sheets Willingness to travel regularly and stay away from home when required High level of professionalism and presentation at all times Strong work ethic with a flexible approach to hours and availability Excellent interpersonal skills with the ability to build trust and rapport quickly Desirable: Experience within the home improvement sector Background in franchise operations, area management, or network development WORKING STYLE & EXPECTATIONS This is not a "clock watching" role. The successful candidate must be responsive and committed to supporting franchisees when needed A balance of field-based work, site visits, and direct engagement with the owner Requires a proactive, solutions-focused mindset and the ability to operate independently WHY JOIN Opportunity to play a key role in the growth of an established £50m business Work directly with the business owner and have real influence Varied and dynamic role combining operations, sales, and relationship management Genuine long-term opportunity as the franchise network expands
Role: Vendor Portfolio ExecutiveLocation: Birmingham (Hybrid - WFH Monday & Friday) Salary: £38,000 Why this role? This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned. If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you. What you'll be doing Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going Translating vendor roadmaps and updates into clear, usable guidance for internal teams Acting as the internal product expert and source of truth Supporting Sales with positioning, focus ranges, and competitive context Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up Managing product lifecycle visibility - new launches, transitions, and end-of-life planning What you won't be doing Negotiating vendor terms Setting pricing or rebates Placing purchase orders or managing stock Carrying a sales target This role is about insight, structure, and influence - not transactions. Who this role suits You'll likely come from a background in: Vendor or Product Enablement Purchasing / Buying / Procurement (commercially focused) Sales Operations or Commercial Operations Presales / Solutions Consulting Vendor or Channel Management You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity . Why join us? Influence real commercial decisions without sales pressure Work closely with leading vendors and senior internal stakeholders Shape portfolio direction and support scalable growth Be part of a collaborative, fast-moving environment where clarity matters If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.
Jul 14, 2026
Full time
Role: Vendor Portfolio ExecutiveLocation: Birmingham (Hybrid - WFH Monday & Friday) Salary: £38,000 Why this role? This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned. If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you. What you'll be doing Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going Translating vendor roadmaps and updates into clear, usable guidance for internal teams Acting as the internal product expert and source of truth Supporting Sales with positioning, focus ranges, and competitive context Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up Managing product lifecycle visibility - new launches, transitions, and end-of-life planning What you won't be doing Negotiating vendor terms Setting pricing or rebates Placing purchase orders or managing stock Carrying a sales target This role is about insight, structure, and influence - not transactions. Who this role suits You'll likely come from a background in: Vendor or Product Enablement Purchasing / Buying / Procurement (commercially focused) Sales Operations or Commercial Operations Presales / Solutions Consulting Vendor or Channel Management You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity . Why join us? Influence real commercial decisions without sales pressure Work closely with leading vendors and senior internal stakeholders Shape portfolio direction and support scalable growth Be part of a collaborative, fast-moving environment where clarity matters If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Jul 14, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Cofton Holidays is seeking a qualified Lifeguard to join the LeisureTeam. You will oversee pool safety, assist guests, and support daily operations at our leisure facilities. The role requires NPLQ certification and a customer facing attitude. The position involves 30 hours per week, including weekends and evenings, with duties spanning safety, hygiene, and basic payments. Competitive hourly pay and staff wellbeing perks are on offer.
Jul 14, 2026
Full time
Cofton Holidays is seeking a qualified Lifeguard to join the LeisureTeam. You will oversee pool safety, assist guests, and support daily operations at our leisure facilities. The role requires NPLQ certification and a customer facing attitude. The position involves 30 hours per week, including weekends and evenings, with duties spanning safety, hygiene, and basic payments. Competitive hourly pay and staff wellbeing perks are on offer.
More About The Role From a Bradford market stall to one of the UK's largest supermarkets, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and through a home delivery service. At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just stack shelves; we are passionate about food, proud of our British heritage, and dedicated to giving our customers a vibrant, bustling place to shop. From our market-style fresh counters to our beautifully stocked aisles, great food and friendly service is at the very heart of what we do. We love what we do, and we want you to love it too. We are currently looking for talented, commercially minded Department Managers to lead various areas of our store operations across our Surrey stores. Depending on your background, expertise, and lifestyle preferences, we have leadership opportunities across many areas such as Trading, Market Street, Customer Service or Fresh Food areas. Reporting into the Store Manager, you ll take full ownership of trade execution, commercial performance, and stock management across your designated areas. Your main objective is to ensure every aisle is beautifully presented and fully stocked, while coaching your team to deliver the friendly, helpful service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing a team of team leaders and colleagues across the shop floor to be the best they can be. Driving Commercial Excellence: Maximising sales through striking visual merchandising, seasonal trade planning, and impeccable stock availability. Managing the Numbers: Taking full responsibility for your department s sales targets, waste management, shrinkage, stock control, and labour budgets to run a highly profitable operation. Keeping it Safe: Maintaining strict legal compliance, trading standards, and health and safety regulations across the floor to the highest degree. Putting Customers First: Being a visible, welcoming leader on the shop floor, ensuring our customers always experience a clean, tidy, and efficient shopping environment. More Perks Competitive Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Two colleague discount cards: 15% staff discount for you plus a second card for a friend or family member. A highly competitive pension scheme 33 days annual leave Private healthcare Enhanced maternity, paternity and adoption leave Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme. My Morri' Exclusive Discount Platform: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards More About You You don t just love retail; you understand how to run a commercial, high-volume trading operation. You're a people person through and through, with a knack for bringing out the best in others and a sharp eye for commercial detail. We re looking for someone who has: Proven leadership experience: From a fast-paced retail, supermarket, or high-volume commercial environment (experience managing large teams is a massive plus, but your leadership style is what matters most). A commercial mindset: You know how to read trade reports, spot opportunities to drive sales, manage stock rotation, and keep a tight grip on waste. A hands-on, roll-up-your-sleeves attitude: You love being on the shop floor and thrive on the energy of a busy trading peak. Brilliant communication skills: With the ability to build strong, positive relationships with your team, store leadership, and our customers. A genuine pride: For delivering excellent store standards and a consistently brilliant shopping experience. We are an equal opportunities employer and welcome applications from all sections of the community. More About Us At Morrisons, we ve always done things a bit differently. Our story started all the way back in 1899 as a humble egg and butter stall in Bradford market. 127 years later, we re one of the UK s leading supermarkets, but we ve never lost that independent shopkeeper spirit. At just under 500 stores across the UK, our retail colleagues work as one team to feed the nation and provide a memorable shopping experience. We re a team of over 90,000 down-to-earth, hard-working people. We care about fresh food, friendly service, and looking after each other. What truly sets us apart is that we don t just move boxes from trucks to shelves, we are food makers and shopkeepers. As the UK's second largest food manufacturer, we source directly from British farmers, process meat in our own abattoirs, and prepare fresh food right in front of our customers. From our vibrant store displays to the hot meals served in our Cafes, we take massive pride in feeding the nation honest, high-quality, fresh food. As we own our own supply chain, including manufacturing sites, flower hubs, and logistics networks, the career paths here are varied. We are deeply committed to learning and development, ensuring that if you have the drive to progress, we will give you the tools, courses, and support to go as far as you want to. We don't overcomplicate things. We work hard, we look out for each other, have a laugh along the way, and take immense pride in the food we sell and the communities we serve.
Jul 14, 2026
Full time
More About The Role From a Bradford market stall to one of the UK's largest supermarkets, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and through a home delivery service. At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just stack shelves; we are passionate about food, proud of our British heritage, and dedicated to giving our customers a vibrant, bustling place to shop. From our market-style fresh counters to our beautifully stocked aisles, great food and friendly service is at the very heart of what we do. We love what we do, and we want you to love it too. We are currently looking for talented, commercially minded Department Managers to lead various areas of our store operations across our Surrey stores. Depending on your background, expertise, and lifestyle preferences, we have leadership opportunities across many areas such as Trading, Market Street, Customer Service or Fresh Food areas. Reporting into the Store Manager, you ll take full ownership of trade execution, commercial performance, and stock management across your designated areas. Your main objective is to ensure every aisle is beautifully presented and fully stocked, while coaching your team to deliver the friendly, helpful service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing a team of team leaders and colleagues across the shop floor to be the best they can be. Driving Commercial Excellence: Maximising sales through striking visual merchandising, seasonal trade planning, and impeccable stock availability. Managing the Numbers: Taking full responsibility for your department s sales targets, waste management, shrinkage, stock control, and labour budgets to run a highly profitable operation. Keeping it Safe: Maintaining strict legal compliance, trading standards, and health and safety regulations across the floor to the highest degree. Putting Customers First: Being a visible, welcoming leader on the shop floor, ensuring our customers always experience a clean, tidy, and efficient shopping environment. More Perks Competitive Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Two colleague discount cards: 15% staff discount for you plus a second card for a friend or family member. A highly competitive pension scheme 33 days annual leave Private healthcare Enhanced maternity, paternity and adoption leave Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme. My Morri' Exclusive Discount Platform: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards More About You You don t just love retail; you understand how to run a commercial, high-volume trading operation. You're a people person through and through, with a knack for bringing out the best in others and a sharp eye for commercial detail. We re looking for someone who has: Proven leadership experience: From a fast-paced retail, supermarket, or high-volume commercial environment (experience managing large teams is a massive plus, but your leadership style is what matters most). A commercial mindset: You know how to read trade reports, spot opportunities to drive sales, manage stock rotation, and keep a tight grip on waste. A hands-on, roll-up-your-sleeves attitude: You love being on the shop floor and thrive on the energy of a busy trading peak. Brilliant communication skills: With the ability to build strong, positive relationships with your team, store leadership, and our customers. A genuine pride: For delivering excellent store standards and a consistently brilliant shopping experience. We are an equal opportunities employer and welcome applications from all sections of the community. More About Us At Morrisons, we ve always done things a bit differently. Our story started all the way back in 1899 as a humble egg and butter stall in Bradford market. 127 years later, we re one of the UK s leading supermarkets, but we ve never lost that independent shopkeeper spirit. At just under 500 stores across the UK, our retail colleagues work as one team to feed the nation and provide a memorable shopping experience. We re a team of over 90,000 down-to-earth, hard-working people. We care about fresh food, friendly service, and looking after each other. What truly sets us apart is that we don t just move boxes from trucks to shelves, we are food makers and shopkeepers. As the UK's second largest food manufacturer, we source directly from British farmers, process meat in our own abattoirs, and prepare fresh food right in front of our customers. From our vibrant store displays to the hot meals served in our Cafes, we take massive pride in feeding the nation honest, high-quality, fresh food. As we own our own supply chain, including manufacturing sites, flower hubs, and logistics networks, the career paths here are varied. We are deeply committed to learning and development, ensuring that if you have the drive to progress, we will give you the tools, courses, and support to go as far as you want to. We don't overcomplicate things. We work hard, we look out for each other, have a laugh along the way, and take immense pride in the food we sell and the communities we serve.
Join us to re-imagine Markets Operations with advanced AI and intelligent automation. You'll work at the intersection of Operations, Applied AI, Technology, and Transformation to convert complex front-to-back challenges into scalable, data-driven solutions that unlock efficiency, resilience, and measurable impact for our clients and our business. As an AI Transformation & PMO Lead - Executive Director within JPMC, you will be responsible for leading multi-pillar transformation initiatives end to end-shaping the vision, setting measurable objectives, and ensuring disciplined execution. You will oversee PMO governance and executive reporting, translate operational pain points into AI-enabled solutions, align partners across functions, and embed data, risk, and control rigor to deliver sustainable results at scale. Job responsibilities Lead the end-to-end re imagining of Markets Operations using advanced AI and automation, grounded in front-to-back process expertise. Translate operational pain points into scalable AI solutions; define problem statements, value hypotheses, and measurable success metrics. Partner closely with Operations, Applied AI, Technology, and Transformation to co-design data driven solutions and ensure aligned execution. Drive data strategy for initiatives: define data requirements, partner on data sourcing/quality, and embed analytics for monitoring and value tracking. Own the delivery lifecycle from discovery and prioritization through MVP, scaling, change management, and benefits realization. Establish and run strong program governance across multi pillar portfolios; manage RAID logs, dependencies, and decision forums. Oversee PMO reporting: produce timely, accurate, insight led dashboards and narratives on status, risks, issues, and outcomes for senior stakeholders. Ensure compliance with regulatory, risk, and control requirements; integrate operational resiliency and audit readiness into design and execution. Facilitate cross functional coordination, workshops, and intake/prioritization routines to maintain momentum and resolve blockers. Optimize operating models and processes post implementation; institutionalize learnings, playbooks, and controls for sustainable scale. Coach and support program teams; cultivate a culture of data driven decision making, transparency, and continuous improvement. Required qualifications, capabilities, and skills Proven track record in product or transformation leadership within financial services, preferably with experience of Operations. Deep understanding of front-to-back Markets Operations processes, including trade lifecycle, risk management, regulatory requirements, and operational workflows and the associated risks and controls. Expertise in AI, automation, and digital transformation in operational environments. Strong experience in managing large scale, complex programs with multiple stakeholders and competing priorities. Expertise in PMO best practices, governance, and reporting frameworks. Exceptional leadership, communication, and stakeholder management skills. Ability to operate at both strategic and tactical levels, driving vision while ensuring execution. Program & Project Management skills Bachelor's degree The following statement is a non discrimination/EEO statement: We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.
Jul 14, 2026
Full time
Join us to re-imagine Markets Operations with advanced AI and intelligent automation. You'll work at the intersection of Operations, Applied AI, Technology, and Transformation to convert complex front-to-back challenges into scalable, data-driven solutions that unlock efficiency, resilience, and measurable impact for our clients and our business. As an AI Transformation & PMO Lead - Executive Director within JPMC, you will be responsible for leading multi-pillar transformation initiatives end to end-shaping the vision, setting measurable objectives, and ensuring disciplined execution. You will oversee PMO governance and executive reporting, translate operational pain points into AI-enabled solutions, align partners across functions, and embed data, risk, and control rigor to deliver sustainable results at scale. Job responsibilities Lead the end-to-end re imagining of Markets Operations using advanced AI and automation, grounded in front-to-back process expertise. Translate operational pain points into scalable AI solutions; define problem statements, value hypotheses, and measurable success metrics. Partner closely with Operations, Applied AI, Technology, and Transformation to co-design data driven solutions and ensure aligned execution. Drive data strategy for initiatives: define data requirements, partner on data sourcing/quality, and embed analytics for monitoring and value tracking. Own the delivery lifecycle from discovery and prioritization through MVP, scaling, change management, and benefits realization. Establish and run strong program governance across multi pillar portfolios; manage RAID logs, dependencies, and decision forums. Oversee PMO reporting: produce timely, accurate, insight led dashboards and narratives on status, risks, issues, and outcomes for senior stakeholders. Ensure compliance with regulatory, risk, and control requirements; integrate operational resiliency and audit readiness into design and execution. Facilitate cross functional coordination, workshops, and intake/prioritization routines to maintain momentum and resolve blockers. Optimize operating models and processes post implementation; institutionalize learnings, playbooks, and controls for sustainable scale. Coach and support program teams; cultivate a culture of data driven decision making, transparency, and continuous improvement. Required qualifications, capabilities, and skills Proven track record in product or transformation leadership within financial services, preferably with experience of Operations. Deep understanding of front-to-back Markets Operations processes, including trade lifecycle, risk management, regulatory requirements, and operational workflows and the associated risks and controls. Expertise in AI, automation, and digital transformation in operational environments. Strong experience in managing large scale, complex programs with multiple stakeholders and competing priorities. Expertise in PMO best practices, governance, and reporting frameworks. Exceptional leadership, communication, and stakeholder management skills. Ability to operate at both strategic and tactical levels, driving vision while ensuring execution. Program & Project Management skills Bachelor's degree The following statement is a non discrimination/EEO statement: We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.
