Job Title Ecology Policy and Planning Manager Salary Range £42,192-£49,638 pa Permanent, Full time Location Wandsworth Town Hall, London, UK Other essential information Hybrid working - a minimum of three days in the office Objective of role Richmond and Wandsworth Better Service Partnership has an exciting opportunity for an enthusiastic Ecology Policy and Planning Manager to join the Arts, Parks, and Events Service within the Environment and Community Services Directorate. This permanent position is well suited to an individual with relevant ecological qualifications and significant experience leading teams in an ecological or biodiversity setting. As the Ecology Policy and Planning Manager, you will lead the Ecology Policy and Planning team, ensuring compliance with Council policies and statutory obligations related to nature conservation. You will play a proactive role in formulating and implementing the Council's strategic and policy work in ecology and biodiversity, collaborating with various stakeholders to achieve our ecological goals. The Parks Team is a supportive, collaborative team where effective communication is essential, commitment to providing a quality service is expected, and new ideas for improvements are welcomed. For more information about this role, please see the job description and person specification. About the role The specific duties and responsibilities for this role are: Manage the Ecology Policy and Planning team in line with Council policies. Ensure compliance with statutory obligations on planning applications related to nature conservation and Biodiversity Net Gain. Formulate and implement the Borough's approach to ecology and biodiversity policies and the Local Plan. Lead on ecology initiatives in the Council's commitment to the climate emergency and the Wandsworth Environment and Sustainability Strategy. Provide expert ecological and biodiversity advice to councillors, officers, and the local community. Manage and monitor revenue and capital budgets related to the Ecology Policy and Planning team. Actively seek external funding to support ecological aims and objectives. Oversee the recruitment, induction, and management of team staff. Represent the Ecology Policy and Planning team at committees, panels, and public meetings. Prepare and manage contract documents and tendering processes for biodiversity-related contracts. Support the Parks Operations Manager in the strategic development of biodiversity within parks operational services. Essential Qualifications, Skills and Experienc e Knowledge Knowledge of the planning system in relation to protected places, priority habitats and protected and priority species. Knowledge of ecological principles such as the "mitigation hierarchy" and familiarly with BS42020. Knowledge of the Environment Act and Biodiversity Net Gain principles. Knowledge of reporting and analysing data Experience Experience of nature conservation management and relevant policy and legislation. Experience of successfully delivering a high standard of projects to multiple, competing deadlines Proven significant experience of work in an ecological / biodiversity managerial setting Experience of leading high performing teams. Skills Problem solving Managing a busy workload an knowing what to prioritise Qualifications Relevant ecological qualification Closing Date: Tuesday 12th August (midnight) Shortlisting Date: W/C 18TH August Interview Date : Tuesday 26th August and Thursday 28th August We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Aug 09, 2025
Full time
Job Title Ecology Policy and Planning Manager Salary Range £42,192-£49,638 pa Permanent, Full time Location Wandsworth Town Hall, London, UK Other essential information Hybrid working - a minimum of three days in the office Objective of role Richmond and Wandsworth Better Service Partnership has an exciting opportunity for an enthusiastic Ecology Policy and Planning Manager to join the Arts, Parks, and Events Service within the Environment and Community Services Directorate. This permanent position is well suited to an individual with relevant ecological qualifications and significant experience leading teams in an ecological or biodiversity setting. As the Ecology Policy and Planning Manager, you will lead the Ecology Policy and Planning team, ensuring compliance with Council policies and statutory obligations related to nature conservation. You will play a proactive role in formulating and implementing the Council's strategic and policy work in ecology and biodiversity, collaborating with various stakeholders to achieve our ecological goals. The Parks Team is a supportive, collaborative team where effective communication is essential, commitment to providing a quality service is expected, and new ideas for improvements are welcomed. For more information about this role, please see the job description and person specification. About the role The specific duties and responsibilities for this role are: Manage the Ecology Policy and Planning team in line with Council policies. Ensure compliance with statutory obligations on planning applications related to nature conservation and Biodiversity Net Gain. Formulate and implement the Borough's approach to ecology and biodiversity policies and the Local Plan. Lead on ecology initiatives in the Council's commitment to the climate emergency and the Wandsworth Environment and Sustainability Strategy. Provide expert ecological and biodiversity advice to councillors, officers, and the local community. Manage and monitor revenue and capital budgets related to the Ecology Policy and Planning team. Actively seek external funding to support ecological aims and objectives. Oversee the recruitment, induction, and management of team staff. Represent the Ecology Policy and Planning team at committees, panels, and public meetings. Prepare and manage contract documents and tendering processes for biodiversity-related contracts. Support the Parks Operations Manager in the strategic development of biodiversity within parks operational services. Essential Qualifications, Skills and Experienc e Knowledge Knowledge of the planning system in relation to protected places, priority habitats and protected and priority species. Knowledge of ecological principles such as the "mitigation hierarchy" and familiarly with BS42020. Knowledge of the Environment Act and Biodiversity Net Gain principles. Knowledge of reporting and analysing data Experience Experience of nature conservation management and relevant policy and legislation. Experience of successfully delivering a high standard of projects to multiple, competing deadlines Proven significant experience of work in an ecological / biodiversity managerial setting Experience of leading high performing teams. Skills Problem solving Managing a busy workload an knowing what to prioritise Qualifications Relevant ecological qualification Closing Date: Tuesday 12th August (midnight) Shortlisting Date: W/C 18TH August Interview Date : Tuesday 26th August and Thursday 28th August We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Governance Officer About the role This is a critical role for the Trust as it will support Trustees in delivering on their statutory responsibilities through local Governance. The Governance Officer role sits within the Governance and Compliance Team, providing professional guidance and advice across the nine Local Governing Bodies (LGBs). You will support and clerk LGB meetings, panels and hearings, ensuring they are run efficiently and in line with Trust and statutory requirements. Working with the LGB Chairs, the Principal, Executives in the Trust and local governors, the Governance Officer(s) will ensure that each LGB works within its Terms of Reference and the Trust's Scheme of Delegation, to deliver on its' local responsibilities. The role will involve supporting meetings and ensuring that comprehensive and effective administrative support is provided. In addition, the Governance Officer(s) will support across the Trust to ensure compliance and effective operations. The role provides an opportunity to deliver real impact to the schools and LGBs, working alongside the Director for Governance & Compliance and the Head of Governance to implement improvements and drive forward excellence. While the role offers hybrid flexibility, successful candidates must be fully committed to in-person team collaboration, proactive engagement with stakeholders, and upholding high standards of delivery and accountability. All LGB meetings and exclusion panels are held in person (with the exception of parental request for a remote exclusion panel). There may be occasions where some meetings will be held remotely on MS Teams, other elements of the role can be hybrid. There are 4 LGB meetings per school (9 schools) across the year, plus additional panels such as exclusions and hearings. Building relationships with stakeholders across the Trust is a key element of the role. Due to the nature of the role, working hours may vary and evening work may be required as the LGB meetings often take place in the early evenings. Meeting dates for the academic year are set well in advance. The successful candidate(s) will be required to work flexibly, and to be familiar with the peaks of busy periods during the term. Reporting This role will report into the Head of Governance for the Trust, who reports to the Director of Governance & Compliance. Support and staff development Our staff are important to us. We know that without great staff our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by our Senior Directors of People and Professional Learning, alongside your line manager to realise your full potential. Key responsibilities of the role LGB meeting management •Ensure that the LGBs are fully supported to function efficiently, effectively and compliantly. •Collate and circulate the draft agenda, in line with the Trust's LGB Annual Agenda Planner, and liaise with the Chair and Principal regarding any additional items to include; •On approval of the final agenda, liaise with others, including governors and the Executive, to collate all supporting papers and documents in good time; •Distribute the agenda and supporting papers at least five school days before the meeting via GovernorHub; •Maintain contact with the Chair, governors and Executive to ensure that attendance is as required, and any questions are addressed. •To clerk and be responsible for taking notes and minutes, recording the attendance and non-attendance of governors as well as any declared conflict of interests. Record attendance on GovernorHub after the meeting; •Advise the Chair during the meeting to ensure that any legal requirements are fulfilled and that the agenda is followed appropriately. Provide guidance on the procedural and constitutional matters and ensure they are conducted in accordance with statutory requirements and the remit of the LGB; •Respond to any questions from members who seek clarification; •Using the format agreed, produce high quality minutes to record the areas of discussion, challenge, details of any decisions taken and responsibility for agreed actions; •Send draft minutes to the Chair and Principal for comment and approval within five school days of the meetings; •When the Chair's approval is received, distribute draft minutes to all governors and publish as required within 10 days of the meeting; •Ensure a signed copy of the approved minutes is kept on GovernorHub and is available for public inspection if formal requests are received; •Deal with confidential minutes in the approved manner; •Track and review the status of any previous actions which need to be reported back to governors, including any follow up work. •Support the Head of Governance with the coordination of the annual meeting cycles, liaising with Chairs and Principals to confirm and publish agreed dates. Statutory panels and appeal/review meetings •To support the establishment of panels for exclusion, staffing and other panel hearings such as complaints, grievance etc including preparation of panel packs and completion of high-quality decision letters and minutes; •Organise panel members and distribution of papers within statutory timescales and handle confidential minutes accordingly; •Provide professional guidance to the governors and senior leaders of such panels as required; •Clerk and be responsible for taking high-quality minutes at these panels, as required to support the schools in the Trust to meet their statutory duties. Governance and compliance responsibilities •Be familiar with the Trust's Articles of Association, Funding Agreements, Terms of Reference, Scheme of Delegation and the Academies Handbook to ensure that the conduct of all meetings are compliant. •Work with the Head of Governance to ensure that guidance on new legislation provided by the Department for Education, Local Authority and other bodies is disseminated and used to inform LGB meetings. •Work with the Head of Governance to ensure that the register of policies relating to each LGB is updated and that policies are reviewed and approved as required. Guide the Principal and LGB Chair through this process for their school. Provide assistance centrally on the policy review cycle. •Maintain an accurate record of membership of the LGB, including dates of appointment, categories of governor and terms of office. Ensure that all governors are aware of the expiry date of their term of office. •Ensure a register of LGB pecuniary interests is maintained and reviewed at least annually as part of the Trust's cycle, and is on every agenda and drawn to governors' attention at all LGB meetings. •Liaise with the Head of Governance and LGB Chair on upcoming vacancies and on actions that might be taken to fill the vacancies and working with the Principal to conduct elections to fill parent governor vacancies. •Support the recruitment and induction of governors, ensuring that the onboarding processes are adhered to. Ensure prompt access to GovernorHub and relevant training sources and that GIAS is updated and accurate. •In liaison with the Head of Governance, administer the re-appointment / offboarding of governors. •Ensure GDPR compliance with all governor information, including that all new governors complete the necessary forms to enable an enhanced DBS check. Work with the school HR teams and reporting back to the Head of Governance, to ensure that all information for the Governor SCR is completed. •Understand how and when to escalate concerns where there is non-compliance or suspected misconduct. •Maintain records of any training (face to face or online) undertaken by LGB governors and report non-compliance to LGB Chair. Ensure all governors on the LGBs are registered for training and membership organisations that the Trust is part of. •Ensure the Governance areas of the school websites are up to date and compliant, proactively ensuring that information is maintained. Publish governor biographies to the Trust website. •Support the Head of Governance with delivering governor training and forums. This includes local induction sessions with new governors. •Support with the co-ordination of skills audits and self evaluations with the LGBs. •Support with other projects /tasks as required within the Governance and Compliance team to ensure compliance and effective operations. This may include website audits, publishing Trust policies as part of the annual cycle of review, and supporting with Subject Access or Freedom of Information Requests. •Work alongside the Director for Governance and Compliance and the Head of Governance to implement improvements and drive forward excellence. •Attend appropriate training and development opportunities and keep up to date with current educational developments and legislation affecting school governance, in order to provide proactive support to the LGBs and Trust. •Adhere to the Trust's Clerk's Handbook, and to follow all procedures and processes as outlined in the Handbook. No job description can be exhaustive and duties may alter over time. The post holder(s) is expected to use their professional judgement to ensure that the role continues to evolve and develop in line with the Trust's changing requirements. Additional information for applicants: . click apply for full job details
Aug 08, 2025
Full time
Governance Officer About the role This is a critical role for the Trust as it will support Trustees in delivering on their statutory responsibilities through local Governance. The Governance Officer role sits within the Governance and Compliance Team, providing professional guidance and advice across the nine Local Governing Bodies (LGBs). You will support and clerk LGB meetings, panels and hearings, ensuring they are run efficiently and in line with Trust and statutory requirements. Working with the LGB Chairs, the Principal, Executives in the Trust and local governors, the Governance Officer(s) will ensure that each LGB works within its Terms of Reference and the Trust's Scheme of Delegation, to deliver on its' local responsibilities. The role will involve supporting meetings and ensuring that comprehensive and effective administrative support is provided. In addition, the Governance Officer(s) will support across the Trust to ensure compliance and effective operations. The role provides an opportunity to deliver real impact to the schools and LGBs, working alongside the Director for Governance & Compliance and the Head of Governance to implement improvements and drive forward excellence. While the role offers hybrid flexibility, successful candidates must be fully committed to in-person team collaboration, proactive engagement with stakeholders, and upholding high standards of delivery and accountability. All LGB meetings and exclusion panels are held in person (with the exception of parental request for a remote exclusion panel). There may be occasions where some meetings will be held remotely on MS Teams, other elements of the role can be hybrid. There are 4 LGB meetings per school (9 schools) across the year, plus additional panels such as exclusions and hearings. Building relationships with stakeholders across the Trust is a key element of the role. Due to the nature of the role, working hours may vary and evening work may be required as the LGB meetings often take place in the early evenings. Meeting dates for the academic year are set well in advance. The successful candidate(s) will be required to work flexibly, and to be familiar with the peaks of busy periods during the term. Reporting This role will report into the Head of Governance for the Trust, who reports to the Director of Governance & Compliance. Support and staff development Our staff are important to us. We know that without great staff our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by our Senior Directors of People and Professional Learning, alongside your line manager to realise your full potential. Key responsibilities of the role LGB meeting management •Ensure that the LGBs are fully supported to function efficiently, effectively and compliantly. •Collate and circulate the draft agenda, in line with the Trust's LGB Annual Agenda Planner, and liaise with the Chair and Principal regarding any additional items to include; •On approval of the final agenda, liaise with others, including governors and the Executive, to collate all supporting papers and documents in good time; •Distribute the agenda and supporting papers at least five school days before the meeting via GovernorHub; •Maintain contact with the Chair, governors and Executive to ensure that attendance is as required, and any questions are addressed. •To clerk and be responsible for taking notes and minutes, recording the attendance and non-attendance of governors as well as any declared conflict of interests. Record attendance on GovernorHub after the meeting; •Advise the Chair during the meeting to ensure that any legal requirements are fulfilled and that the agenda is followed appropriately. Provide guidance on the procedural and constitutional matters and ensure they are conducted in accordance with statutory requirements and the remit of the LGB; •Respond to any questions from members who seek clarification; •Using the format agreed, produce high quality minutes to record the areas of discussion, challenge, details of any decisions taken and responsibility for agreed actions; •Send draft minutes to the Chair and Principal for comment and approval within five school days of the meetings; •When the Chair's approval is received, distribute draft minutes to all governors and publish as required within 10 days of the meeting; •Ensure a signed copy of the approved minutes is kept on GovernorHub and is available for public inspection if formal requests are received; •Deal with confidential minutes in the approved manner; •Track and review the status of any previous actions which need to be reported back to governors, including any follow up work. •Support the Head of Governance with the coordination of the annual meeting cycles, liaising with Chairs and Principals to confirm and publish agreed dates. Statutory panels and appeal/review meetings •To support the establishment of panels for exclusion, staffing and other panel hearings such as complaints, grievance etc including preparation of panel packs and completion of high-quality decision letters and minutes; •Organise panel members and distribution of papers within statutory timescales and handle confidential minutes accordingly; •Provide professional guidance to the governors and senior leaders of such panels as required; •Clerk and be responsible for taking high-quality minutes at these panels, as required to support the schools in the Trust to meet their statutory duties. Governance and compliance responsibilities •Be familiar with the Trust's Articles of Association, Funding Agreements, Terms of Reference, Scheme of Delegation and the Academies Handbook to ensure that the conduct of all meetings are compliant. •Work with the Head of Governance to ensure that guidance on new legislation provided by the Department for Education, Local Authority and other bodies is disseminated and used to inform LGB meetings. •Work with the Head of Governance to ensure that the register of policies relating to each LGB is updated and that policies are reviewed and approved as required. Guide the Principal and LGB Chair through this process for their school. Provide assistance centrally on the policy review cycle. •Maintain an accurate record of membership of the LGB, including dates of appointment, categories of governor and terms of office. Ensure that all governors are aware of the expiry date of their term of office. •Ensure a register of LGB pecuniary interests is maintained and reviewed at least annually as part of the Trust's cycle, and is on every agenda and drawn to governors' attention at all LGB meetings. •Liaise with the Head of Governance and LGB Chair on upcoming vacancies and on actions that might be taken to fill the vacancies and working with the Principal to conduct elections to fill parent governor vacancies. •Support the recruitment and induction of governors, ensuring that the onboarding processes are adhered to. Ensure prompt access to GovernorHub and relevant training sources and that GIAS is updated and accurate. •In liaison with the Head of Governance, administer the re-appointment / offboarding of governors. •Ensure GDPR compliance with all governor information, including that all new governors complete the necessary forms to enable an enhanced DBS check. Work with the school HR teams and reporting back to the Head of Governance, to ensure that all information for the Governor SCR is completed. •Understand how and when to escalate concerns where there is non-compliance or suspected misconduct. •Maintain records of any training (face to face or online) undertaken by LGB governors and report non-compliance to LGB Chair. Ensure all governors on the LGBs are registered for training and membership organisations that the Trust is part of. •Ensure the Governance areas of the school websites are up to date and compliant, proactively ensuring that information is maintained. Publish governor biographies to the Trust website. •Support the Head of Governance with delivering governor training and forums. This includes local induction sessions with new governors. •Support with the co-ordination of skills audits and self evaluations with the LGBs. •Support with other projects /tasks as required within the Governance and Compliance team to ensure compliance and effective operations. This may include website audits, publishing Trust policies as part of the annual cycle of review, and supporting with Subject Access or Freedom of Information Requests. •Work alongside the Director for Governance and Compliance and the Head of Governance to implement improvements and drive forward excellence. •Attend appropriate training and development opportunities and keep up to date with current educational developments and legislation affecting school governance, in order to provide proactive support to the LGBs and Trust. •Adhere to the Trust's Clerk's Handbook, and to follow all procedures and processes as outlined in the Handbook. No job description can be exhaustive and duties may alter over time. The post holder(s) is expected to use their professional judgement to ensure that the role continues to evolve and develop in line with the Trust's changing requirements. Additional information for applicants: . click apply for full job details
A modern business consultancy is seeking a Finance Operations Manager to lead its finance team. This is a pivotal role with a clear progression path toward a Finance Director position. About the Role As Finance Operations Manager, you will be responsible for overseeing the day-to-day financial operations of the business click apply for full job details
Aug 08, 2025
Full time
A modern business consultancy is seeking a Finance Operations Manager to lead its finance team. This is a pivotal role with a clear progression path toward a Finance Director position. About the Role As Finance Operations Manager, you will be responsible for overseeing the day-to-day financial operations of the business click apply for full job details
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Aug 08, 2025
Full time
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Uniphar group is a rapidly expanding global healthcare services business with a proud heritage in Ireland. Since IPO in 2019, the group has grown both organically and through a series of strategic acquisitions, which continues to strengthen Uniphar's international reach. With a workforce of over 3000 spread across Ireland, United Kingdom, Netherlands, Nordics, USA and Australia, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions; Supply Chain & Retail, Commercial & Clinical Med Tech / Pharma; and Product Access. We are seeking an experienced and visionary Director of ERP Systems to lead the strategy, governance, and performance optimization of our ERP platforms, including SAP, Dynamics 365 Finance & Operations (F&O), and Business Central. In this senior leadership role, you will drive the alignment of ERP systems with organizational objectives, ensuring seamless integration and functionality across all business units. The successful candidate will oversee the management, enhancement, and scalability of these critical systems, ensuring they support our operational, financial, and growth ambitions. You will lead ERP-related digital transformation initiatives, leveraging SAP's robust enterprise capabilities, Dynamics 365 F&O's powerful financial and operational tools, and Business Central's flexibility for mid-market operations. Acting as a bridge between technical teams and business leaders, you will identify opportunities for innovation, enhance decision-making through data-driven insights, and optimize workflows to deliver measurable value. Your role will also encompass the evaluation of emerging ERP technologies, ensuring that our systems remain competitive and aligned with future business requirements. Strategic Leadership: Define and drive the ERP strategy, aligning with overall business goals and long-term vision. Evaluate and recommend ERP solutions, upgrades, or replacements to meet evolving business needs. Champion ERP-driven digital transformation initiatives to improve operational efficiency and competitive advantage. Governance and Oversight: Establish governance frameworks for ERP usage, ensuring standardization, compliance, and risk management. Oversee budgets, contracts, and relationships with ERP vendors and implementation partners. Monitor system performance, scalability, and security, ensuring business continuity. Accountable for BAU/Change management Lead enterprise-wide ERP projects, including new implementations, system upgrades, and cross-functional integrations. Direct cross-departmental collaboration to identify and resolve system challenges and enhance functionality. Support in the creation of business cases to validate RoI's on ERP Projects. Ensure appropriate resources are available to support the delivery of ERP projects into Uniphar Stakeholder Engagement: Act as the primary point of contact between business leaders and IT teams to translate business requirements into technical solutions. Partner with executive leadership to forecast and plan ERP enhancements that support organizational growth. Provide thought leadership and guidance to stakeholders on ERP trends and best practices. Team Management: Build, mentor, and lead a high-performing team of ERP professionals, fostering a culture of innovation and accountability. Oversee training and development initiatives to ensure end users and technical staff are proficient with ERP tools. Cultivate a collaborative working environment across teams to maximize ERP utilization. Strategic thinking and business acumen to align ERP capabilities with corporate objectives. Exceptional leadership, team-building, and stakeholder management skills. Strong financial and contract management expertise. Effective communication and ability to influence at all organizational levels. Results-driven with a focus on innovation and continuous improvement. Proficiency in business intelligence and analytics tools (e.g., Tableau, Power BI). Knowledge of regulatory frameworks such as GxP, GDPR, SOX, or other compliance standards. Expertise in enterprise architecture, system integration, and process optimization. Deep understanding of financial management, supply chain, and other core ERP-supported business processes. Proficiency in business intelligence and analytics tools (e.g., Tableau, Power BI). Regular Travel to Uniphar sites across Europe & US will be required Qualifications & Experiences 15+ years of experience in ERP management, including leadership roles, with exposure to systems like SAP, Oracle, Microsoft Dynamics, NetSuite, or others. 4+ years in a commercial role. Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; MBA or equivalent advanced degree preferred. Knowledge of regulatory frameworks such as GDPR, SOX, or other compliance standards. Familiarity with cloud-based ERP platforms and digital transformation strategies. Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification). Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification).
Aug 08, 2025
Full time
Uniphar group is a rapidly expanding global healthcare services business with a proud heritage in Ireland. Since IPO in 2019, the group has grown both organically and through a series of strategic acquisitions, which continues to strengthen Uniphar's international reach. With a workforce of over 3000 spread across Ireland, United Kingdom, Netherlands, Nordics, USA and Australia, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions; Supply Chain & Retail, Commercial & Clinical Med Tech / Pharma; and Product Access. We are seeking an experienced and visionary Director of ERP Systems to lead the strategy, governance, and performance optimization of our ERP platforms, including SAP, Dynamics 365 Finance & Operations (F&O), and Business Central. In this senior leadership role, you will drive the alignment of ERP systems with organizational objectives, ensuring seamless integration and functionality across all business units. The successful candidate will oversee the management, enhancement, and scalability of these critical systems, ensuring they support our operational, financial, and growth ambitions. You will lead ERP-related digital transformation initiatives, leveraging SAP's robust enterprise capabilities, Dynamics 365 F&O's powerful financial and operational tools, and Business Central's flexibility for mid-market operations. Acting as a bridge between technical teams and business leaders, you will identify opportunities for innovation, enhance decision-making through data-driven insights, and optimize workflows to deliver measurable value. Your role will also encompass the evaluation of emerging ERP technologies, ensuring that our systems remain competitive and aligned with future business requirements. Strategic Leadership: Define and drive the ERP strategy, aligning with overall business goals and long-term vision. Evaluate and recommend ERP solutions, upgrades, or replacements to meet evolving business needs. Champion ERP-driven digital transformation initiatives to improve operational efficiency and competitive advantage. Governance and Oversight: Establish governance frameworks for ERP usage, ensuring standardization, compliance, and risk management. Oversee budgets, contracts, and relationships with ERP vendors and implementation partners. Monitor system performance, scalability, and security, ensuring business continuity. Accountable for BAU/Change management Lead enterprise-wide ERP projects, including new implementations, system upgrades, and cross-functional integrations. Direct cross-departmental collaboration to identify and resolve system challenges and enhance functionality. Support in the creation of business cases to validate RoI's on ERP Projects. Ensure appropriate resources are available to support the delivery of ERP projects into Uniphar Stakeholder Engagement: Act as the primary point of contact between business leaders and IT teams to translate business requirements into technical solutions. Partner with executive leadership to forecast and plan ERP enhancements that support organizational growth. Provide thought leadership and guidance to stakeholders on ERP trends and best practices. Team Management: Build, mentor, and lead a high-performing team of ERP professionals, fostering a culture of innovation and accountability. Oversee training and development initiatives to ensure end users and technical staff are proficient with ERP tools. Cultivate a collaborative working environment across teams to maximize ERP utilization. Strategic thinking and business acumen to align ERP capabilities with corporate objectives. Exceptional leadership, team-building, and stakeholder management skills. Strong financial and contract management expertise. Effective communication and ability to influence at all organizational levels. Results-driven with a focus on innovation and continuous improvement. Proficiency in business intelligence and analytics tools (e.g., Tableau, Power BI). Knowledge of regulatory frameworks such as GxP, GDPR, SOX, or other compliance standards. Expertise in enterprise architecture, system integration, and process optimization. Deep understanding of financial management, supply chain, and other core ERP-supported business processes. Proficiency in business intelligence and analytics tools (e.g., Tableau, Power BI). Regular Travel to Uniphar sites across Europe & US will be required Qualifications & Experiences 15+ years of experience in ERP management, including leadership roles, with exposure to systems like SAP, Oracle, Microsoft Dynamics, NetSuite, or others. 4+ years in a commercial role. Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; MBA or equivalent advanced degree preferred. Knowledge of regulatory frameworks such as GDPR, SOX, or other compliance standards. Familiarity with cloud-based ERP platforms and digital transformation strategies. Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification). Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification).
A well-established professional services firm is seeking a commercially minded and visionary IT Director to lead its technology strategy and operations. With around 250 employees and a turnover in the region of 20million, the organisation is investing in this newly created role to elevate its use of technology and drive innovation across the business. The Opportunity: This is a rare chance to shape the future of technology in a collaborative, forward-thinking environment. The IT Director will report directly to the Managing Director and have full ownership of the organisation's IT vision, strategy, and delivery. The role offers autonomy, influence, and the opportunity to make a meaningful impact both internally and externally. Key Responsibilities: Define and implement a strategic IT roadmap aligned with business objectives. Lead and mentor a capable IT team, including the Head of IT Infrastructure and Business Analyst. Oversee IT operations, infrastructure, and service delivery across the organisation. Optimise and integrate existing systems. Ensure robust governance, security, and compliance (including Cyber Essentials Plus). Act as a key liaison with internal stakeholders, clients, and suppliers. Drive innovation, digital transformation, and continuous improvement. Opportunities for Innovation: The organisation already leverages a range of modern technologies but sees clear potential to: Connect disparate systems to unlock insights and efficiencies. Enhance structured data usage to support decision-making. Explore new tools to support client-facing teams. Reimagine how technology supports service delivery. The Ideal Candidate: This role suits a strategic IT leader with experience in professional services, capable of operating at senior levels of the ITIL framework. You'll be confident, collaborative, and able to influence senior stakeholders, including those cautious about change. You'll bring: Proven experience in IT strategy, leadership, and transformation. Strong communication and stakeholder engagement skills. A balance of technical insight and commercial awareness. A passion for delivering measurable value through technology. Benefits Include: Private Medical Insurance & Healthcare Cash Plan 4x Life Assurance 28 Days Holiday + Statutory Bonus Scheme Pension Travel cost contribution If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2025
Full time
A well-established professional services firm is seeking a commercially minded and visionary IT Director to lead its technology strategy and operations. With around 250 employees and a turnover in the region of 20million, the organisation is investing in this newly created role to elevate its use of technology and drive innovation across the business. The Opportunity: This is a rare chance to shape the future of technology in a collaborative, forward-thinking environment. The IT Director will report directly to the Managing Director and have full ownership of the organisation's IT vision, strategy, and delivery. The role offers autonomy, influence, and the opportunity to make a meaningful impact both internally and externally. Key Responsibilities: Define and implement a strategic IT roadmap aligned with business objectives. Lead and mentor a capable IT team, including the Head of IT Infrastructure and Business Analyst. Oversee IT operations, infrastructure, and service delivery across the organisation. Optimise and integrate existing systems. Ensure robust governance, security, and compliance (including Cyber Essentials Plus). Act as a key liaison with internal stakeholders, clients, and suppliers. Drive innovation, digital transformation, and continuous improvement. Opportunities for Innovation: The organisation already leverages a range of modern technologies but sees clear potential to: Connect disparate systems to unlock insights and efficiencies. Enhance structured data usage to support decision-making. Explore new tools to support client-facing teams. Reimagine how technology supports service delivery. The Ideal Candidate: This role suits a strategic IT leader with experience in professional services, capable of operating at senior levels of the ITIL framework. You'll be confident, collaborative, and able to influence senior stakeholders, including those cautious about change. You'll bring: Proven experience in IT strategy, leadership, and transformation. Strong communication and stakeholder engagement skills. A balance of technical insight and commercial awareness. A passion for delivering measurable value through technology. Benefits Include: Private Medical Insurance & Healthcare Cash Plan 4x Life Assurance 28 Days Holiday + Statutory Bonus Scheme Pension Travel cost contribution If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Sales Assistant Opportunity! This is a first-class sales position which is packed with progression, development and education. Our client is looking for someone with some engineering experience, this role suits somebody with a technical mindset who wants to take their career to the next level. This role will allow you to travel around the world visiting clients in amazing locations. This role offers the opportunity to learn and develop within a niche sector. WHAT IS IN IT FOR YOU? Annual base Salary of £30k 36k DOE. Monday to Friday working hours, 8.30pm-5pm Mon Thurs with a 1pm finish on a Friday! 35 hour working weeks! Fully expensed international travel to amazing locations visiting clients. 21 days leave + 8 Bank holidays, holidays increase by 1 per year of service. Bonus schemes to be introduced following year 1. Pension contribution scheme Terrific working culture within the business. This is an office-based role The best in training, upskilling and self-development Based in Cramlington Upwardly mobile business encountering consistent growth Permanent position from day one Market leading personal growth trajectories available Full autonomy to shape the business structure and growth plans. A clear voice within the business. THE BUSINESS Our client specialises within the aviation & technology sector. An incredible opportunity has opened up for an ambitious and driven individual who is keen to learn and develop. This role will involve assisting with customer interactions, managing sales documentation, coordinating marketing efforts, and ensuring smooth day-to-day operations within the sales department. The ideal candidate will be highly organised, customer-focused, and eager to contribute to a dynamic team in the Aviation and related technology sectors. This role will report into the Sales & Marketing Director. THE ROLE Support the Sales & Marketing Manager in managing leads, customer accounts, and sales processes. Processing inbound leads (Majority of work is inbound!) Assist in preparing quotes, proposals, and tender submissions. Handle customer inquiries, providing timely and professional responses. Maintain and update the CRM system with sales data, customer interactions, and follow-ups. Coordinate sales and marketing campaigns, including email marketing and social media activities. Assist in organising trade shows, exhibitions, and client meetings. Conduct market research to identify new business opportunities and industry trends. Liaise with internal teams to ensure smooth order processing and after-sales support. Generate and analyse sales reports for management review. THE PERSON Previous experience in a sales or administrative support role (preferably within a technical or B2B industry). Strong organisational and multitasking abilities. Marketing experience/knowledge. This role involves feeding information to the outsourced marketing department. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software. Ability to work independently and as part of a team. High attention to detail and problem-solving skills. Engineering experience is highly desirable. A technical mindset will really help when learning the niche range of product. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group.
Aug 08, 2025
Full time
Technical Sales Assistant Opportunity! This is a first-class sales position which is packed with progression, development and education. Our client is looking for someone with some engineering experience, this role suits somebody with a technical mindset who wants to take their career to the next level. This role will allow you to travel around the world visiting clients in amazing locations. This role offers the opportunity to learn and develop within a niche sector. WHAT IS IN IT FOR YOU? Annual base Salary of £30k 36k DOE. Monday to Friday working hours, 8.30pm-5pm Mon Thurs with a 1pm finish on a Friday! 35 hour working weeks! Fully expensed international travel to amazing locations visiting clients. 21 days leave + 8 Bank holidays, holidays increase by 1 per year of service. Bonus schemes to be introduced following year 1. Pension contribution scheme Terrific working culture within the business. This is an office-based role The best in training, upskilling and self-development Based in Cramlington Upwardly mobile business encountering consistent growth Permanent position from day one Market leading personal growth trajectories available Full autonomy to shape the business structure and growth plans. A clear voice within the business. THE BUSINESS Our client specialises within the aviation & technology sector. An incredible opportunity has opened up for an ambitious and driven individual who is keen to learn and develop. This role will involve assisting with customer interactions, managing sales documentation, coordinating marketing efforts, and ensuring smooth day-to-day operations within the sales department. The ideal candidate will be highly organised, customer-focused, and eager to contribute to a dynamic team in the Aviation and related technology sectors. This role will report into the Sales & Marketing Director. THE ROLE Support the Sales & Marketing Manager in managing leads, customer accounts, and sales processes. Processing inbound leads (Majority of work is inbound!) Assist in preparing quotes, proposals, and tender submissions. Handle customer inquiries, providing timely and professional responses. Maintain and update the CRM system with sales data, customer interactions, and follow-ups. Coordinate sales and marketing campaigns, including email marketing and social media activities. Assist in organising trade shows, exhibitions, and client meetings. Conduct market research to identify new business opportunities and industry trends. Liaise with internal teams to ensure smooth order processing and after-sales support. Generate and analyse sales reports for management review. THE PERSON Previous experience in a sales or administrative support role (preferably within a technical or B2B industry). Strong organisational and multitasking abilities. Marketing experience/knowledge. This role involves feeding information to the outsourced marketing department. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software. Ability to work independently and as part of a team. High attention to detail and problem-solving skills. Engineering experience is highly desirable. A technical mindset will really help when learning the niche range of product. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group.
KRG are exclusively partnered with a highly-regarded, established London-based modelling and talent agency. This is a unique opportunity to lead their talent division, injecting new energy into the existing talent board, attracting fresh digital-first talent, and supporting the growth of the agency's existing roster. Please note that this is not a HR/ recruitment role. The Role: KRG are seeking an experienced and strategic Talent Director to elevate the agency's talent management operations. This role involves revitalising the current talent roster, actively scouting new digital first talent/ content creators, and directly managing a talented team of Managers and Assistants. You will oversee the talent landscape, working closely with creators and talent across various ventures including brand partnerships, IP development, events, podcasts, and beyond. Key Responsibilities: Lead and invigorate the agency's existing talent board, bringing innovative ideas and fresh talent into the fold. Work with the team to develop and execute strategies for talent growth, diversification, and long-term success. Directly manage and support a team of Managers and Assistants, fostering a collaborative and high-performance environment. Oversee all aspects of talent management, including career development, branding, and new venture exploration for a roster o talent. Cultivate strong relationships with digital talent, brands and PRs to secure exciting collaborations, actively outreach for the board and network within relevant spaces. Identify and onboard emerging digital talent, particularly within niches like fashion and beauty. Work closely with internal teams to ensure seamless campaign delivery and strategic alignment. Stay informed on industry trends, emerging markets, and digital innovations to keep the agency at the forefront of talent management. What They Offer: A vibrant, collaborative working environment with genuine progression opportunities. Early finish Fridays, and a range of perks including a lively Christmas party, regular office socials, and a supportive team culture. A rare and exciting chance to shape the future of a forward-thinking agency. Competitive salary, bonus, and commission schemes. Hybrid working in London with excellent transport links. 20 days annual leave, bank holidays, and Christmas shutdown. Bupa private healthcare and dental care.
Aug 08, 2025
Full time
KRG are exclusively partnered with a highly-regarded, established London-based modelling and talent agency. This is a unique opportunity to lead their talent division, injecting new energy into the existing talent board, attracting fresh digital-first talent, and supporting the growth of the agency's existing roster. Please note that this is not a HR/ recruitment role. The Role: KRG are seeking an experienced and strategic Talent Director to elevate the agency's talent management operations. This role involves revitalising the current talent roster, actively scouting new digital first talent/ content creators, and directly managing a talented team of Managers and Assistants. You will oversee the talent landscape, working closely with creators and talent across various ventures including brand partnerships, IP development, events, podcasts, and beyond. Key Responsibilities: Lead and invigorate the agency's existing talent board, bringing innovative ideas and fresh talent into the fold. Work with the team to develop and execute strategies for talent growth, diversification, and long-term success. Directly manage and support a team of Managers and Assistants, fostering a collaborative and high-performance environment. Oversee all aspects of talent management, including career development, branding, and new venture exploration for a roster o talent. Cultivate strong relationships with digital talent, brands and PRs to secure exciting collaborations, actively outreach for the board and network within relevant spaces. Identify and onboard emerging digital talent, particularly within niches like fashion and beauty. Work closely with internal teams to ensure seamless campaign delivery and strategic alignment. Stay informed on industry trends, emerging markets, and digital innovations to keep the agency at the forefront of talent management. What They Offer: A vibrant, collaborative working environment with genuine progression opportunities. Early finish Fridays, and a range of perks including a lively Christmas party, regular office socials, and a supportive team culture. A rare and exciting chance to shape the future of a forward-thinking agency. Competitive salary, bonus, and commission schemes. Hybrid working in London with excellent transport links. 20 days annual leave, bank holidays, and Christmas shutdown. Bupa private healthcare and dental care.
Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $12 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities: Working with the Global Head of Partnerships and Partner Channel Leads, you will design and build a Partner Program strategy which allows Deel to continue growing its network of partners into an industry defining global employment ecosystem. Scale our diverse ecosystem of >1,000 active partners through streamlined onboarding, enablement, and activation of partners of all sizes across the globe. Manage the programmatic and digital enablement of strategic and long-tail partners to maximize engagement and pipeline development, including overseeing Deel's Affiliate program. Collaborate with key stakeholders across the business to create incentive programs which increase partner productivity and accelerate revenue growth in the partner business. Leverage enablement and thought leadership materials from Product Marketing teams to produce content for our partners so they are aligned with our vision and mission in the market. Define and manage key Partner Management processes that guide the lifecycle of Deel's partner relationships to optimize for key business outcomes. Manage the evolution and deployment of key partnership infrastructure like our Partner Portal, partner payments infrastructure, data sharing, etc. Work with Partner Marketing to structure an engagement strategy to increase monthly active partners which includes events, newsletters, competitions, and in-person engagements. Work with Partner Operations to ensure accurate reporting and attribution of the work our partners are doing and the contribution to our company revenue. Drive overall project management of the partnerships team's strategic initiatives, ensuring we stay aligned, prioritized, and moving fast across cross-functional workstreams Manage a small, high performing team of partner program professionals globally Requirements: 8+ years of experience in building and managing partner programs, strategy and enablement 5+ years of experience in the technology industry with a successful track record working with innovative and growing companies. Experience managing a team of high performing partner professionals Excellent project management skills and systems thinking, you love to build things which scale. Entrepreneurial spirit that lends you to being comfortable with ambiguity, change and a dynamic work environment. High ownership and accountability, you own everything in your domain - you prioritize effectively, manage your time, and raise your hand early when you're blocked or need help. Comfort with data and analytical tools - you don't need to be writing SQL but you will need to be on top of your numbers and be able to report back to the business (Salesforce and Sheets). Bias to action and execution; driven to build quickly, iterate, and refine. Desire ownership and looking for significant voice and autonomy to drive one of the fastest growing parts of our business. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which and other acquired company emails . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here:
Aug 08, 2025
Full time
Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $12 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities: Working with the Global Head of Partnerships and Partner Channel Leads, you will design and build a Partner Program strategy which allows Deel to continue growing its network of partners into an industry defining global employment ecosystem. Scale our diverse ecosystem of >1,000 active partners through streamlined onboarding, enablement, and activation of partners of all sizes across the globe. Manage the programmatic and digital enablement of strategic and long-tail partners to maximize engagement and pipeline development, including overseeing Deel's Affiliate program. Collaborate with key stakeholders across the business to create incentive programs which increase partner productivity and accelerate revenue growth in the partner business. Leverage enablement and thought leadership materials from Product Marketing teams to produce content for our partners so they are aligned with our vision and mission in the market. Define and manage key Partner Management processes that guide the lifecycle of Deel's partner relationships to optimize for key business outcomes. Manage the evolution and deployment of key partnership infrastructure like our Partner Portal, partner payments infrastructure, data sharing, etc. Work with Partner Marketing to structure an engagement strategy to increase monthly active partners which includes events, newsletters, competitions, and in-person engagements. Work with Partner Operations to ensure accurate reporting and attribution of the work our partners are doing and the contribution to our company revenue. Drive overall project management of the partnerships team's strategic initiatives, ensuring we stay aligned, prioritized, and moving fast across cross-functional workstreams Manage a small, high performing team of partner program professionals globally Requirements: 8+ years of experience in building and managing partner programs, strategy and enablement 5+ years of experience in the technology industry with a successful track record working with innovative and growing companies. Experience managing a team of high performing partner professionals Excellent project management skills and systems thinking, you love to build things which scale. Entrepreneurial spirit that lends you to being comfortable with ambiguity, change and a dynamic work environment. High ownership and accountability, you own everything in your domain - you prioritize effectively, manage your time, and raise your hand early when you're blocked or need help. Comfort with data and analytical tools - you don't need to be writing SQL but you will need to be on top of your numbers and be able to report back to the business (Salesforce and Sheets). Bias to action and execution; driven to build quickly, iterate, and refine. Desire ownership and looking for significant voice and autonomy to drive one of the fastest growing parts of our business. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which and other acquired company emails . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here:
Project Coordinator Contract: Full-Time, Permanent Hours: 40 hours per week Salary: 30,000k Shift Pattern: 5 days from 7, including weekends, evenings, and bank holidays as required Location: Bewdley Operation: 365-day business - flexibility essential Are you a detail-driven, enthusiastic professional with a passion for project management? We're seeking a proactive and organised Project Coordinator to support our clients UK Project Director in delivering a wide range of exciting developments across our client's UK parks. This is a dynamic role where no two days are the same - you'll be at the heart of planning, communication, coordination, and financial oversight for key projects that enhance our guest experience while upholding the highest standards in animal welfare, operations, and health & safety. About the Role As Project Coordinator, you will act as the central point of contact for all day-to-day project management activities, ensuring seamless communication and execution of plans across departments. From habitat construction to operational upgrades, you'll help bring our vision to life - aligning teams and timelines while keeping guest safety, animal welfare, and sustainability top of mind. Key Responsibilities Collaborate with stakeholders to deliver projects approved by the Managing Director & UK Project Director Generate cost-effective, insightful proposals with a sustainability-led mindset Coordinate and communicate project schedules, ensuring work is delivered on time and to standard Track and report changes or delays, updating plans and redistributing schedules as needed Ensure full compliance with Health & Safety regulations, including CDM requirements Foster strong collaboration between Wildlife, Operations, and H&S teams Support the financial management of project budgets What We're Looking For Proven organisational and communication skills Experience or knowledge of project coordination, ideally within leisure, tourism, or similar industries (desirable but not essential) Understanding of sustainability and environmental practices, as well as CDM regulations Strong interpersonal and people management skills Ability to hold stakeholders accountable at all levels A positive, can-do attitude with a strong sense of initiative Excellent time management, attention to detail, and IT proficiency A structured, proactive mindset and ability to manage multiple priorities A full UK driving licence - essential, as access to animal reserves and restricted areas is required Interested to know more contact Hayley Whitehead at Pertemps Recruitment Birmingham or call today!
Aug 08, 2025
Full time
Project Coordinator Contract: Full-Time, Permanent Hours: 40 hours per week Salary: 30,000k Shift Pattern: 5 days from 7, including weekends, evenings, and bank holidays as required Location: Bewdley Operation: 365-day business - flexibility essential Are you a detail-driven, enthusiastic professional with a passion for project management? We're seeking a proactive and organised Project Coordinator to support our clients UK Project Director in delivering a wide range of exciting developments across our client's UK parks. This is a dynamic role where no two days are the same - you'll be at the heart of planning, communication, coordination, and financial oversight for key projects that enhance our guest experience while upholding the highest standards in animal welfare, operations, and health & safety. About the Role As Project Coordinator, you will act as the central point of contact for all day-to-day project management activities, ensuring seamless communication and execution of plans across departments. From habitat construction to operational upgrades, you'll help bring our vision to life - aligning teams and timelines while keeping guest safety, animal welfare, and sustainability top of mind. Key Responsibilities Collaborate with stakeholders to deliver projects approved by the Managing Director & UK Project Director Generate cost-effective, insightful proposals with a sustainability-led mindset Coordinate and communicate project schedules, ensuring work is delivered on time and to standard Track and report changes or delays, updating plans and redistributing schedules as needed Ensure full compliance with Health & Safety regulations, including CDM requirements Foster strong collaboration between Wildlife, Operations, and H&S teams Support the financial management of project budgets What We're Looking For Proven organisational and communication skills Experience or knowledge of project coordination, ideally within leisure, tourism, or similar industries (desirable but not essential) Understanding of sustainability and environmental practices, as well as CDM regulations Strong interpersonal and people management skills Ability to hold stakeholders accountable at all levels A positive, can-do attitude with a strong sense of initiative Excellent time management, attention to detail, and IT proficiency A structured, proactive mindset and ability to manage multiple priorities A full UK driving licence - essential, as access to animal reserves and restricted areas is required Interested to know more contact Hayley Whitehead at Pertemps Recruitment Birmingham or call today!
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Risk Management Overview We are currently looking for a Director, reporting to the Head of Customer Risk Management (CRM) for Europe. The role is based in London, U.K. or Waterloo, Belgium. Mastercard has over $70B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard's success. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard's sales and product organizations as well as our customers. This further provides great opportunities to grow your career within Mastercard. This role is on the first line of defense, with key responsibilities including CRM strategy and roadmap for the assigned portfolio, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions for new products, and engaging regulators within the region. Role The primary responsibility is to ensure customer risk is appropriately identified, monitored, and managed in accordance with Mastercard's policies & procedures and risk appetite. This includes, but is not limited to: • Owning all CRM related matters for the assigned portfolio • Performing customer credit risk underwriting analysis and presenting the same to senior management for approval • Leading the development of risk mitigants for customers with the account managers and customers • Understanding and partnering to design and implement innovative approaches to cater to customers with different business models • Leading cross-functional team to design, build, and implement new risk management solutions for both existing and new products, e.g., crypto • Influencing Credit Policy and Standards; developing CRM procedures • Building successful relationships with sales and product organizations with strong business acumen • Conducting credit considerations in the application process of new customers where needed • Managing through impacts of customer failures including portfolio transfers and license termination • Conducting portfolio reviews and risk screening via early warning indicators • Analyzing and reporting on the region's exposure and key risks to senior management • Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management • Working closely with Regulatory Affairs in engaging with central banks and other regulators within the region • Partnering with Corporate Treasury and Settlement Operations to enhance settlement & treasury related processes All About You • Graduate degree in business or equivalent • Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and knowledge of the European payments regulation landscape are a strong plus • Commercial mindset to drive appropriate balance between risk and reward • Ability to think outside the box and identify potential sources of risk and provide solutions, strong analytical and problem-solving skills • Strong negotiation and influencing skills, including at the very senior management levels • Ability to lead a high-performing and diverse team, ability to lead cross-functionally • Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information • Excellent written and verbal English communication skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Aug 08, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Risk Management Overview We are currently looking for a Director, reporting to the Head of Customer Risk Management (CRM) for Europe. The role is based in London, U.K. or Waterloo, Belgium. Mastercard has over $70B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard's success. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard's sales and product organizations as well as our customers. This further provides great opportunities to grow your career within Mastercard. This role is on the first line of defense, with key responsibilities including CRM strategy and roadmap for the assigned portfolio, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions for new products, and engaging regulators within the region. Role The primary responsibility is to ensure customer risk is appropriately identified, monitored, and managed in accordance with Mastercard's policies & procedures and risk appetite. This includes, but is not limited to: • Owning all CRM related matters for the assigned portfolio • Performing customer credit risk underwriting analysis and presenting the same to senior management for approval • Leading the development of risk mitigants for customers with the account managers and customers • Understanding and partnering to design and implement innovative approaches to cater to customers with different business models • Leading cross-functional team to design, build, and implement new risk management solutions for both existing and new products, e.g., crypto • Influencing Credit Policy and Standards; developing CRM procedures • Building successful relationships with sales and product organizations with strong business acumen • Conducting credit considerations in the application process of new customers where needed • Managing through impacts of customer failures including portfolio transfers and license termination • Conducting portfolio reviews and risk screening via early warning indicators • Analyzing and reporting on the region's exposure and key risks to senior management • Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management • Working closely with Regulatory Affairs in engaging with central banks and other regulators within the region • Partnering with Corporate Treasury and Settlement Operations to enhance settlement & treasury related processes All About You • Graduate degree in business or equivalent • Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and knowledge of the European payments regulation landscape are a strong plus • Commercial mindset to drive appropriate balance between risk and reward • Ability to think outside the box and identify potential sources of risk and provide solutions, strong analytical and problem-solving skills • Strong negotiation and influencing skills, including at the very senior management levels • Ability to lead a high-performing and diverse team, ability to lead cross-functionally • Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information • Excellent written and verbal English communication skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
About the role At Cooper Parry, we're growing fast, organically and through acquisition and with that growth comes opportunity, to not only deliver exceptional services, but to truly differentiate ourselves through the experience we create for our clients. We want CP to be known, unequivocally for delivering the best client experience in our market, distinctive, consistent, and highly valued by our clients, driving loyalty, advocacy, and sustainable growth. To help achieve this, we're looking to appoint a Client Experience (CX) Director to take full ownership of that ambition. This is a strategic role, owning the end-to-end client experience across all service lines and business units, from first engagement to delivery, relationship management, and beyond. You'll work directly with Partners and Senior Leadership to shape a CX strategy that is commercially impactful and culturally embedded. And you'll lead the work to understand, design, and continually improve the journeys and experiences we create for our clients, using insight, data, and commercial outcomes to drive action. You'll be both strategist and activator, comfortable working in the detail of client journeys, but with the presence and leadership to shape thinking at Senior leadership and influence change across the firm. What you'll Be Doing Leadership & Strategy Develop a clear CX strategy for CP, aligned to our brand, market position, and growth ambitions. Engage and influence at Partner and senior leadership level, building ownership and momentum for CX across the firm. Act as the voice of the client at leadership level, ensuring that client experience informs decisions on strategy, operations, and investment. Client Journey & Experience Design Map current client journeys across service lines and client types, highlighting gaps, pain points, opportunities, and moments that matter. Design an enhanced future-state experience that is distinctive, commercially valuable, and scalable, creating a consistent and differentiated CP experience across the client lifecycle. Work with service leaders and Operations to embed experience improvements in service design, systems, processes, and behaviours. Measurement, Insight & Commercial Impact Build and implement robust CX measurement frameworks - NPS, Client Effort Score, CSAT, client sentiment analysis, and qualitative feedback loops. Establish clear reporting to Partners and Board, making CX performance visible and actionable. Use insight to shape decision-making on client propositions, operational improvements, and growth initiatives. Work with Finance and Commercial leadership to model the impact of CX on revenue growth, client retention, cross-sell and margin improvement. Culture, Change & Continuous Improvement Champion a client-first mindset across the business, embedding CX thinking into behaviours, ways of working, and leadership priorities. Lead and support initiatives to strengthen CX capability through training, development, and best practice sharing. Drive a culture of continuous improvement, ensuring client feedback is captured, acted upon, and used to fuel ongoing enhancement of the client experience. About you At Cooper Parry, we're in it together . All we ask of our people is that they play all in . You'll continuously strive to keep learning - whether you're a trainee or a Partner - and you'll be brave , stepping out of your comfort zone to tackle new challenges. Above all, be nice . A simple notion, but an irreplaceable part of what makes CP, CP. What you'll Bring Proven track record in a senior Client Experience leadership role - ideally in professional services, financial services, technology, or a complex client-focused business. Deep expertise in client journey mapping, service design, and CX measurement methodologies. Strong commercial acumen - with experience linking CX performance to revenue, margin, and client lifetime value. Experience of building and embedding CX frameworks and operating models within a growing or transforming business. Highly effective stakeholder engagement and influencing skills, able to work with senior leadership and client-facing teams to drive change. Strong communication and leadership presence, able to build advocacy and inspire change at all levels. Ideally qualified in relevant CX methodologies (e.g. CCXP, Service Design, Lean CX, or equivalent), with strong knowledge of best practices in customer and client experience. Why this Role, Why Now? Cooper Parry is scaling rapidly and with every stage of that growth comes greater opportunity to stand out through the experience we create. This is a new, strategic role, with the scope and sponsorship to make a real impact on the future of the firm. You'll be at the heart of our transformation, helping us evolve from a fast-growing challenger brand to a market leader, known as much for the way we treat our clients as for the quality of the services we deliver. If you're passionate about creating truly differentiated client experience and want to help shape the future of one of the most dynamic firms in our space, then we would love to hear from you. About us We've been dubbed 'the rebels of accountancy'. We're straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service - free from unnecessary red tape. Check out our recent achievements: Best Companies' No.1 Accountancy Firm & No.30 Best Large Company to Work For in the UK Became B Corp Certified in 2023 and we're still the UK's largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow Achieved 5 awards at the Inspiring Workplace Awards in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience What's in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you're given the trust and autonomy to work in a way that best suits you, you'll produce amazing results. That's why we offer things like: A flexible approach to work - balancing working from home, in office or with clients A generous holiday entitlement An enhanced parental leave policy An enhanced pension scheme No dress code - just "wear something!" A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health Volunteering opportunities to work closer with local communities and charities Cooper Parry social/sports clubs Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we'll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process. For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.
Aug 08, 2025
Full time
About the role At Cooper Parry, we're growing fast, organically and through acquisition and with that growth comes opportunity, to not only deliver exceptional services, but to truly differentiate ourselves through the experience we create for our clients. We want CP to be known, unequivocally for delivering the best client experience in our market, distinctive, consistent, and highly valued by our clients, driving loyalty, advocacy, and sustainable growth. To help achieve this, we're looking to appoint a Client Experience (CX) Director to take full ownership of that ambition. This is a strategic role, owning the end-to-end client experience across all service lines and business units, from first engagement to delivery, relationship management, and beyond. You'll work directly with Partners and Senior Leadership to shape a CX strategy that is commercially impactful and culturally embedded. And you'll lead the work to understand, design, and continually improve the journeys and experiences we create for our clients, using insight, data, and commercial outcomes to drive action. You'll be both strategist and activator, comfortable working in the detail of client journeys, but with the presence and leadership to shape thinking at Senior leadership and influence change across the firm. What you'll Be Doing Leadership & Strategy Develop a clear CX strategy for CP, aligned to our brand, market position, and growth ambitions. Engage and influence at Partner and senior leadership level, building ownership and momentum for CX across the firm. Act as the voice of the client at leadership level, ensuring that client experience informs decisions on strategy, operations, and investment. Client Journey & Experience Design Map current client journeys across service lines and client types, highlighting gaps, pain points, opportunities, and moments that matter. Design an enhanced future-state experience that is distinctive, commercially valuable, and scalable, creating a consistent and differentiated CP experience across the client lifecycle. Work with service leaders and Operations to embed experience improvements in service design, systems, processes, and behaviours. Measurement, Insight & Commercial Impact Build and implement robust CX measurement frameworks - NPS, Client Effort Score, CSAT, client sentiment analysis, and qualitative feedback loops. Establish clear reporting to Partners and Board, making CX performance visible and actionable. Use insight to shape decision-making on client propositions, operational improvements, and growth initiatives. Work with Finance and Commercial leadership to model the impact of CX on revenue growth, client retention, cross-sell and margin improvement. Culture, Change & Continuous Improvement Champion a client-first mindset across the business, embedding CX thinking into behaviours, ways of working, and leadership priorities. Lead and support initiatives to strengthen CX capability through training, development, and best practice sharing. Drive a culture of continuous improvement, ensuring client feedback is captured, acted upon, and used to fuel ongoing enhancement of the client experience. About you At Cooper Parry, we're in it together . All we ask of our people is that they play all in . You'll continuously strive to keep learning - whether you're a trainee or a Partner - and you'll be brave , stepping out of your comfort zone to tackle new challenges. Above all, be nice . A simple notion, but an irreplaceable part of what makes CP, CP. What you'll Bring Proven track record in a senior Client Experience leadership role - ideally in professional services, financial services, technology, or a complex client-focused business. Deep expertise in client journey mapping, service design, and CX measurement methodologies. Strong commercial acumen - with experience linking CX performance to revenue, margin, and client lifetime value. Experience of building and embedding CX frameworks and operating models within a growing or transforming business. Highly effective stakeholder engagement and influencing skills, able to work with senior leadership and client-facing teams to drive change. Strong communication and leadership presence, able to build advocacy and inspire change at all levels. Ideally qualified in relevant CX methodologies (e.g. CCXP, Service Design, Lean CX, or equivalent), with strong knowledge of best practices in customer and client experience. Why this Role, Why Now? Cooper Parry is scaling rapidly and with every stage of that growth comes greater opportunity to stand out through the experience we create. This is a new, strategic role, with the scope and sponsorship to make a real impact on the future of the firm. You'll be at the heart of our transformation, helping us evolve from a fast-growing challenger brand to a market leader, known as much for the way we treat our clients as for the quality of the services we deliver. If you're passionate about creating truly differentiated client experience and want to help shape the future of one of the most dynamic firms in our space, then we would love to hear from you. About us We've been dubbed 'the rebels of accountancy'. We're straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service - free from unnecessary red tape. Check out our recent achievements: Best Companies' No.1 Accountancy Firm & No.30 Best Large Company to Work For in the UK Became B Corp Certified in 2023 and we're still the UK's largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow Achieved 5 awards at the Inspiring Workplace Awards in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience What's in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you're given the trust and autonomy to work in a way that best suits you, you'll produce amazing results. That's why we offer things like: A flexible approach to work - balancing working from home, in office or with clients A generous holiday entitlement An enhanced parental leave policy An enhanced pension scheme No dress code - just "wear something!" A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health Volunteering opportunities to work closer with local communities and charities Cooper Parry social/sports clubs Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we'll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process. For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.
Technical Lead - Azure/O365 - Cheltenham Fully onsite work ! 45,000 - 60,000 salary A leading Cheltenham client seeks a hands-on Technical Lead to drive complex infrastructure projects, cloud migrations, and maintain technical standards. The role serves as the L3 escalation point and engineering team role model, with potential to advance to Technical Director and senior leadership. Key skills and responsibilities, Led Microsoft 365, SharePoint, and Azure/cloud migration projects from scoping to rollout. Delivered technical solutions and infrastructure migrations, ensuring quality and acting as escalation point. Developed and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop setups, anti-malware measures, mirroring, and device integrity. Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Aug 08, 2025
Full time
Technical Lead - Azure/O365 - Cheltenham Fully onsite work ! 45,000 - 60,000 salary A leading Cheltenham client seeks a hands-on Technical Lead to drive complex infrastructure projects, cloud migrations, and maintain technical standards. The role serves as the L3 escalation point and engineering team role model, with potential to advance to Technical Director and senior leadership. Key skills and responsibilities, Led Microsoft 365, SharePoint, and Azure/cloud migration projects from scoping to rollout. Delivered technical solutions and infrastructure migrations, ensuring quality and acting as escalation point. Developed and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop setups, anti-malware measures, mirroring, and device integrity. Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
James Andrews Recruitment
Bristol, Gloucestershire
We are currently partnering with a UK Combined Authority, who are recruiting for a HR Advisor to join their Human Resources team on a 6-month temporary basis . Reporting to the HR Operations Manager, this role will form an integral part of the HR function, delivering a broad range of HR services across the organisation. The successful candidate will work closely with managers to provide expert advice on HR policies and procedures, and will support the HR Business Partners and wider HR leadership team in delivering corporate priorities. This is a full-time position offering up to £26.95 per hour on a temporary basis, working Monday to Friday, 8:30am to 5:00pm , with 2-3 days per week in the office . Duties will include (but are not limited to): Acting as the lead for HR casework in the service area, serving as the first point of contact for all HR queries from managers seeking advice and support Providing advice, guidance, and support to managers on disciplinary and grievance investigations, performance improvement and capability issues, absence management, probation periods, fixed-term contract management, and other employee relations matters Managing colleague lifecycle processes, including onboarding, payroll, flexible working arrangements, and leavers Supporting HR Business Partners with complex change management cases or casework as required Driving improvements across the generalist HR function under the direction of the HR Operations Manager, including creating, reviewing, and updating policies, ensuring documentation is fit for purpose, and communicating changes effectively Collating and interpreting quantitative and qualitative staffing data to monitor workforce trends and HR operational efficiency Leading on key HR projects, including initiatives linked to the People and Culture Improvement Programme Delivering training programmes to address corporate and directorate needs Assisting with queries received via the central HR inbox Collaborating with stakeholders through regular one-to-one meetings with line managers and senior managers, providing innovative and practical HR solutions to enable timely, well-informed decisions in line with policies and procedures Maintaining up-to-date knowledge of employment law and updating the wider HR team and internal policies/procedures in response to case law or legislative changes Experience required: Providing HR advice and guidance to managers and colleagues on the implementation of policies and procedures Designing and implementing processes and associated guidance at an organisational level Managing and delivering successful HR projects, including monitoring and evaluation Analysing HR and organisational data to make informed recommendations Using HR systems effectively to support HR operations Skills, knowledge and expertise required: CIPD Level 5 qualification or equivalent professional HR qualification/experience Knowledge of UK employment law and HR best practices Ability to provide consistent HR advice to managers at various levels, with a proven track record in coaching and developing their capabilities Highly developed written and oral communication skills, with the ability to engage effectively with stakeholders at all levels Desirable: Experience with iTrent and/or working within local authority or local government environments Rewards and Benefits: Hybrid working 2/3 day WFH Working hours : 37 hours per week Monday - Friday, 8:30am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Aug 08, 2025
Seasonal
We are currently partnering with a UK Combined Authority, who are recruiting for a HR Advisor to join their Human Resources team on a 6-month temporary basis . Reporting to the HR Operations Manager, this role will form an integral part of the HR function, delivering a broad range of HR services across the organisation. The successful candidate will work closely with managers to provide expert advice on HR policies and procedures, and will support the HR Business Partners and wider HR leadership team in delivering corporate priorities. This is a full-time position offering up to £26.95 per hour on a temporary basis, working Monday to Friday, 8:30am to 5:00pm , with 2-3 days per week in the office . Duties will include (but are not limited to): Acting as the lead for HR casework in the service area, serving as the first point of contact for all HR queries from managers seeking advice and support Providing advice, guidance, and support to managers on disciplinary and grievance investigations, performance improvement and capability issues, absence management, probation periods, fixed-term contract management, and other employee relations matters Managing colleague lifecycle processes, including onboarding, payroll, flexible working arrangements, and leavers Supporting HR Business Partners with complex change management cases or casework as required Driving improvements across the generalist HR function under the direction of the HR Operations Manager, including creating, reviewing, and updating policies, ensuring documentation is fit for purpose, and communicating changes effectively Collating and interpreting quantitative and qualitative staffing data to monitor workforce trends and HR operational efficiency Leading on key HR projects, including initiatives linked to the People and Culture Improvement Programme Delivering training programmes to address corporate and directorate needs Assisting with queries received via the central HR inbox Collaborating with stakeholders through regular one-to-one meetings with line managers and senior managers, providing innovative and practical HR solutions to enable timely, well-informed decisions in line with policies and procedures Maintaining up-to-date knowledge of employment law and updating the wider HR team and internal policies/procedures in response to case law or legislative changes Experience required: Providing HR advice and guidance to managers and colleagues on the implementation of policies and procedures Designing and implementing processes and associated guidance at an organisational level Managing and delivering successful HR projects, including monitoring and evaluation Analysing HR and organisational data to make informed recommendations Using HR systems effectively to support HR operations Skills, knowledge and expertise required: CIPD Level 5 qualification or equivalent professional HR qualification/experience Knowledge of UK employment law and HR best practices Ability to provide consistent HR advice to managers at various levels, with a proven track record in coaching and developing their capabilities Highly developed written and oral communication skills, with the ability to engage effectively with stakeholders at all levels Desirable: Experience with iTrent and/or working within local authority or local government environments Rewards and Benefits: Hybrid working 2/3 day WFH Working hours : 37 hours per week Monday - Friday, 8:30am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Are you passionate about quality, safety, health, and the environment? Do you thrive in a fast-paced manufacturing environment? If so, we have the perfect opportunity for you! Our client is seeking a dynamic QSHE Manager to lead their Quality, Health & Safety, and Environmental initiatives in a permanent role. As a critical leadership position, you will be responsible for the strategic development and operational execution of our site's QSHE frameworks. Reporting to the Operations Director, you will drive a proactive safety culture, ensuring compliance with UK legislation, ISO standards, and Group policies. Our client is a reputable manufacturing company, an industry leader in Devon, who specialise in taking a product from design brief all the way through to production, supporting the client every step of the way. Based at the Exeter site, you will work as part of a small, friendly team where you will be integral to their success. Why Join Us? 42-46K DOE Flexible hours - 37.5 per week, worked during the company's core operating hours of 08:00am to 18:00pm Monday to Friday Death in Service Benefit Full Sick Pay Scheme Be part of a supportive team that values your contributions. Opportunity for professional growth and development. Contribute to a safety-first culture that prioritises employee well-being! Generous Leave: Enjoy 25 days of holiday plus 8 Bank Holidays, with a festive shutdown during Christmas! Convenient Location: With free car parking Responsibilities : Drive Continuous Improvement (CI) to achieve best practice in all aspects of Quality, Health & Safety, Environmental and Hygiene, which positively improves the culture of the site Management of the H&S framework for the site, always working safely and promoting the company's behavioural safety campaign ensuring work colleagues do not commit an unsafe act. Responsible for planning and managing H&S training for the plant Responsible for completing and actioning any outstanding QSHE points relevant to their department for the site health and safety EHS site plan Responsible for applying legal norms and Group policy in matters relating to Quality, Safety / Security and Environment Carry out Health and Safety inspections including risk assessments and audits Draw up a QSHE annual plan, defining actions relating to QSHE to encompass quality and safety in line with company objectives Design, implement and record training and development plant / activities for all site employees including the design and maintenance of a training matrix Liaise with Group QSHE Manager and complete all QSHE paperwork accurately, for inspection and availability to any external auditing body, lead and participate in any improvement/change projects. Prepare the annual performance assessment and define the action plans to be followed Define and co-ordinate safety requirements for emergency plans, fire drills, access control, co-ordination of subcontracted firms, private surveillance and signage Actively participate in Safety at Work Committees and Group committees. Plan, co-ordinate and support the carrying out of internal and external audits Manage customer complaints; provide a response and also an action plan to resolve them Ensure and co-ordinate tasks aimed at fulfilling ISO standards, procedures and instructions. Ensure effective contractor management is achieved Management of all relevant audits, documentation, reports and statistics Any other duties or tasks that may be required What We're Looking For: Relevant qualifications, such as IOSH and preferably NEBOSH for Health & Safety. Have clear visions of how to implement the highest standards of legal compliance, regulations, audits and best practice in Quality, Health & Safety, Environmental and Hygiene at a site level. PC literate and complete understanding of Microsoft Experience of managing ISO accreditations Excellent interpersonal skills including strong verbal and written communication Good time management and the ability to work under pressure in order to prioritise and organise workload to meet tight deadlines Strong coaching, training and communication skills both written and verbal Strong cross department collaboration Problem solving ability Strong customer focus The successful candidate will have experience of working in a busy and fast paced moving environment with the drive and determination to succeed Good understanding of UK Health and Safety Law Attention to detail with proven analytical and business acumen and the ability to complete work to deadlines Strong leadership skills and experience in a fast-paced manufacturing environment If you're ready to take on a challenging and rewarding role as a QSHE Manager, we want to hear from you! Apply online or call (phone number removed) to have a chat about the role. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2025
Full time
Are you passionate about quality, safety, health, and the environment? Do you thrive in a fast-paced manufacturing environment? If so, we have the perfect opportunity for you! Our client is seeking a dynamic QSHE Manager to lead their Quality, Health & Safety, and Environmental initiatives in a permanent role. As a critical leadership position, you will be responsible for the strategic development and operational execution of our site's QSHE frameworks. Reporting to the Operations Director, you will drive a proactive safety culture, ensuring compliance with UK legislation, ISO standards, and Group policies. Our client is a reputable manufacturing company, an industry leader in Devon, who specialise in taking a product from design brief all the way through to production, supporting the client every step of the way. Based at the Exeter site, you will work as part of a small, friendly team where you will be integral to their success. Why Join Us? 42-46K DOE Flexible hours - 37.5 per week, worked during the company's core operating hours of 08:00am to 18:00pm Monday to Friday Death in Service Benefit Full Sick Pay Scheme Be part of a supportive team that values your contributions. Opportunity for professional growth and development. Contribute to a safety-first culture that prioritises employee well-being! Generous Leave: Enjoy 25 days of holiday plus 8 Bank Holidays, with a festive shutdown during Christmas! Convenient Location: With free car parking Responsibilities : Drive Continuous Improvement (CI) to achieve best practice in all aspects of Quality, Health & Safety, Environmental and Hygiene, which positively improves the culture of the site Management of the H&S framework for the site, always working safely and promoting the company's behavioural safety campaign ensuring work colleagues do not commit an unsafe act. Responsible for planning and managing H&S training for the plant Responsible for completing and actioning any outstanding QSHE points relevant to their department for the site health and safety EHS site plan Responsible for applying legal norms and Group policy in matters relating to Quality, Safety / Security and Environment Carry out Health and Safety inspections including risk assessments and audits Draw up a QSHE annual plan, defining actions relating to QSHE to encompass quality and safety in line with company objectives Design, implement and record training and development plant / activities for all site employees including the design and maintenance of a training matrix Liaise with Group QSHE Manager and complete all QSHE paperwork accurately, for inspection and availability to any external auditing body, lead and participate in any improvement/change projects. Prepare the annual performance assessment and define the action plans to be followed Define and co-ordinate safety requirements for emergency plans, fire drills, access control, co-ordination of subcontracted firms, private surveillance and signage Actively participate in Safety at Work Committees and Group committees. Plan, co-ordinate and support the carrying out of internal and external audits Manage customer complaints; provide a response and also an action plan to resolve them Ensure and co-ordinate tasks aimed at fulfilling ISO standards, procedures and instructions. Ensure effective contractor management is achieved Management of all relevant audits, documentation, reports and statistics Any other duties or tasks that may be required What We're Looking For: Relevant qualifications, such as IOSH and preferably NEBOSH for Health & Safety. Have clear visions of how to implement the highest standards of legal compliance, regulations, audits and best practice in Quality, Health & Safety, Environmental and Hygiene at a site level. PC literate and complete understanding of Microsoft Experience of managing ISO accreditations Excellent interpersonal skills including strong verbal and written communication Good time management and the ability to work under pressure in order to prioritise and organise workload to meet tight deadlines Strong coaching, training and communication skills both written and verbal Strong cross department collaboration Problem solving ability Strong customer focus The successful candidate will have experience of working in a busy and fast paced moving environment with the drive and determination to succeed Good understanding of UK Health and Safety Law Attention to detail with proven analytical and business acumen and the ability to complete work to deadlines Strong leadership skills and experience in a fast-paced manufacturing environment If you're ready to take on a challenging and rewarding role as a QSHE Manager, we want to hear from you! Apply online or call (phone number removed) to have a chat about the role. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Manager, Customer Supply Chain Build strategic supply chain relationships with key retail partners in Europe Location: London Job Tags: Operations About The Role Manager, Customer Supply Chain Title: Manager, Customer Supply Chain Location: London, UK or Germany, Remote Reporting Relationship: Director, Customer Supply Chain About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 25 consecutive quarters of net sales growth. We are the mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Culture and Compensation We believe the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a 'one team, one dream' total compensation philosophy where all employees can participate in our business success. In addition to competitive pay and benefits, we are proud of the following: All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant. Hybrid work environment Half-day Fridays year-round Position Summary The Manager, Customer Supply Chain is responsible for delivering an excellent customer experience to our key customers. Partnering on day-to-day activities, as well as projects to deliver supply chain improvements both internally and externally. No two days are the same at e.l.f. Beauty. The customer supply chain manager will need to have the ability to adapt to situations as they arise, problem solving and delivering best-in-class customer service day in day out. The core of this role will be building relationships and collaborating with key retailers on everything from forecasting promotional events and innovation launches to identifying and mitigating supply risks, using customer in-stocks and sales data to identify potential stock shortages and working with the relevant stakeholders (internal and external) to improve them. Proactively communicating with customers, bringing outside knowledge into the demand plan and relaying information to the customers to enable them to plan their orders and manage their inventory appropriately. Responsibilities Lead Customer Specific Supply Chain Projects and initiatives as this role serves as the single point of contact for e.l.f. Beauty to customer operations Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics Develop a deep understanding of the retail customer's distribution strategy and success metrics and help to build supply chain relationships and strategic approach with our key retailers Strong analytical skills to produce qualitative/quantitative data (using Excel, PowerPoint, NetSuite, Tableau) that can be shared to drive business Proven influencing skills that deliver optimal productivity for both e.l.f. Beauty and the customers Broad understanding of policies, processes and systems relating to retail distributor operations Overseeing and ensuring smooth order processing with DC's and timely delivery to all customers with an extra focus on and extra activity such as Innovation planning and customer expansion Support onboarding of new customers (internal and external contribution) Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales and Operations stakeholders Fill in weekly KPI's for fulfillment and In stocks working to a target of .5% Be aware of our service levels for all accounts, providing analysis of the root cause and action plan, working alongside demand planning Internal and external collaboration for alignment and opportunity identification Participate and contribute to customer demand forecasting, maximizing forecast accuracy Participate and influence assortment decisions aimed at optimizing sales and productivity by utilizing analytics, market research, consumer research, and customer intelligence Ability to connect internal functions to drive supply chain improvements (fill rate, on-time, in-stocks, reduce potential chargebacks, customer program execution) for the customer Responsible for teaching and influencing the internal organization of the 'e.l.f. way' regarding customer expectations and execution for each customer within scope. Requirements German and English speaking with 5+ years of experience desired in FMCG supply chain. Bachelor's degree in Supply Chain or another analytical field preferred or equivalent experience Experience of working within a startup business, where processes have been limited in maturity. Willing and able to identify opportunities for process improvement and lead projects to implement/improve processes Excellent communication skills both verbal and written. Ability to communicate with Senior management effectively and clearly Proven experience of building and relationships with key customers and delivering results Able to work autonomously, managing own workload Entrepreneurial and not afraid to challenge the status quo. Can identify opportunities for improvement, and is willing to take the lead on projects that may be outside scope of their day-to-day responsibilities Proven experience of business partnering with key functions, including sales, demand/supply planning, marketing to deliver on business objectives Able to make decisions with little data or where data may be ambiguous Excellent Excel Skills and knowledge Proficient in Microsoft Suite (Word, PowerPoint, and Outlook) Willingness to travel across the region as required
Aug 08, 2025
Full time
Manager, Customer Supply Chain Build strategic supply chain relationships with key retail partners in Europe Location: London Job Tags: Operations About The Role Manager, Customer Supply Chain Title: Manager, Customer Supply Chain Location: London, UK or Germany, Remote Reporting Relationship: Director, Customer Supply Chain About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 25 consecutive quarters of net sales growth. We are the mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Culture and Compensation We believe the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a 'one team, one dream' total compensation philosophy where all employees can participate in our business success. In addition to competitive pay and benefits, we are proud of the following: All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant. Hybrid work environment Half-day Fridays year-round Position Summary The Manager, Customer Supply Chain is responsible for delivering an excellent customer experience to our key customers. Partnering on day-to-day activities, as well as projects to deliver supply chain improvements both internally and externally. No two days are the same at e.l.f. Beauty. The customer supply chain manager will need to have the ability to adapt to situations as they arise, problem solving and delivering best-in-class customer service day in day out. The core of this role will be building relationships and collaborating with key retailers on everything from forecasting promotional events and innovation launches to identifying and mitigating supply risks, using customer in-stocks and sales data to identify potential stock shortages and working with the relevant stakeholders (internal and external) to improve them. Proactively communicating with customers, bringing outside knowledge into the demand plan and relaying information to the customers to enable them to plan their orders and manage their inventory appropriately. Responsibilities Lead Customer Specific Supply Chain Projects and initiatives as this role serves as the single point of contact for e.l.f. Beauty to customer operations Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics Develop a deep understanding of the retail customer's distribution strategy and success metrics and help to build supply chain relationships and strategic approach with our key retailers Strong analytical skills to produce qualitative/quantitative data (using Excel, PowerPoint, NetSuite, Tableau) that can be shared to drive business Proven influencing skills that deliver optimal productivity for both e.l.f. Beauty and the customers Broad understanding of policies, processes and systems relating to retail distributor operations Overseeing and ensuring smooth order processing with DC's and timely delivery to all customers with an extra focus on and extra activity such as Innovation planning and customer expansion Support onboarding of new customers (internal and external contribution) Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales and Operations stakeholders Fill in weekly KPI's for fulfillment and In stocks working to a target of .5% Be aware of our service levels for all accounts, providing analysis of the root cause and action plan, working alongside demand planning Internal and external collaboration for alignment and opportunity identification Participate and contribute to customer demand forecasting, maximizing forecast accuracy Participate and influence assortment decisions aimed at optimizing sales and productivity by utilizing analytics, market research, consumer research, and customer intelligence Ability to connect internal functions to drive supply chain improvements (fill rate, on-time, in-stocks, reduce potential chargebacks, customer program execution) for the customer Responsible for teaching and influencing the internal organization of the 'e.l.f. way' regarding customer expectations and execution for each customer within scope. Requirements German and English speaking with 5+ years of experience desired in FMCG supply chain. Bachelor's degree in Supply Chain or another analytical field preferred or equivalent experience Experience of working within a startup business, where processes have been limited in maturity. Willing and able to identify opportunities for process improvement and lead projects to implement/improve processes Excellent communication skills both verbal and written. Ability to communicate with Senior management effectively and clearly Proven experience of building and relationships with key customers and delivering results Able to work autonomously, managing own workload Entrepreneurial and not afraid to challenge the status quo. Can identify opportunities for improvement, and is willing to take the lead on projects that may be outside scope of their day-to-day responsibilities Proven experience of business partnering with key functions, including sales, demand/supply planning, marketing to deliver on business objectives Able to make decisions with little data or where data may be ambiguous Excellent Excel Skills and knowledge Proficient in Microsoft Suite (Word, PowerPoint, and Outlook) Willingness to travel across the region as required
As the Head of Service Charges (Finance), you will be responsible for the strategic leadership and operational delivery of the organisation's service charge finance function.This role ensures that service charges are fair, accurate, legally compliant, and transparent for residents, while optimising income and financial efficiency across the organisation. As a senior member of the Finance team, you will drive a culture of customer centricity and continuous improvement across the Finance directorate, ensuring all finance services deliver the best outcomes for our residents. How you'll do it Set and deliver the strategic direction for all service charge finance activities, ensuring alignment with organisational objectives, regulatory requirements and best practice. Drive income recovery and cost-efficiency across all tenures, working closely with operations and finance to balance financial sustainability with resident affordability Lead and develop a high-performing team, including finance and non-finance service charge specialists, fostering a culture of accountability, learning and continuous improvement Build strong, collaborative relationships with internal departments (e.g. Finance, Operations, Legal, Resident Services) to drive joined-up service charge management Oversee the provision of clear, accurate, and timely service charge communications to residents, supporting the organisation's customer-first ethos Ensure the effective use of systems (e.g.D365, Power BI) and processes to maintain high-quality data, robust reporting, and analytical insight for decision-making. Lead transformation initiatives to modernise service charge processes, improve operational interfaces, and deliver digital innovation where appropriate. Who you are CCAB-qualified accountant Deep understanding of service charge legislation and financial regulation Proven track record of leading multidisciplinary teams and driving performance improvement Extensive experience in business partnering with non-finance colleagues to influence outcomes Skilled in strategic thinking, financial modelling, and interpreting complex data Excellent interpersonal, written, and verbal communication skills including Exec-level engagement Advanced Excel skills; proficiency in financial systems such as D365 and BI tools such as Power BI is desirable High professional integrity, objectivity, and resilience under pressure What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation.You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations . Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit : We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation .We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1:If you are interested, please send your application now! Closing date is 20/07/25. Step 2: Successful candidates will be invited to a screening interview Step 3: Successful candidates will be invited to interview which may include a technical assessment Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Salary £85,831 to £95,368 per annum for 40 hours per week.
Aug 08, 2025
Full time
As the Head of Service Charges (Finance), you will be responsible for the strategic leadership and operational delivery of the organisation's service charge finance function.This role ensures that service charges are fair, accurate, legally compliant, and transparent for residents, while optimising income and financial efficiency across the organisation. As a senior member of the Finance team, you will drive a culture of customer centricity and continuous improvement across the Finance directorate, ensuring all finance services deliver the best outcomes for our residents. How you'll do it Set and deliver the strategic direction for all service charge finance activities, ensuring alignment with organisational objectives, regulatory requirements and best practice. Drive income recovery and cost-efficiency across all tenures, working closely with operations and finance to balance financial sustainability with resident affordability Lead and develop a high-performing team, including finance and non-finance service charge specialists, fostering a culture of accountability, learning and continuous improvement Build strong, collaborative relationships with internal departments (e.g. Finance, Operations, Legal, Resident Services) to drive joined-up service charge management Oversee the provision of clear, accurate, and timely service charge communications to residents, supporting the organisation's customer-first ethos Ensure the effective use of systems (e.g.D365, Power BI) and processes to maintain high-quality data, robust reporting, and analytical insight for decision-making. Lead transformation initiatives to modernise service charge processes, improve operational interfaces, and deliver digital innovation where appropriate. Who you are CCAB-qualified accountant Deep understanding of service charge legislation and financial regulation Proven track record of leading multidisciplinary teams and driving performance improvement Extensive experience in business partnering with non-finance colleagues to influence outcomes Skilled in strategic thinking, financial modelling, and interpreting complex data Excellent interpersonal, written, and verbal communication skills including Exec-level engagement Advanced Excel skills; proficiency in financial systems such as D365 and BI tools such as Power BI is desirable High professional integrity, objectivity, and resilience under pressure What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation.You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations . Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit : We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation .We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1:If you are interested, please send your application now! Closing date is 20/07/25. Step 2: Successful candidates will be invited to a screening interview Step 3: Successful candidates will be invited to interview which may include a technical assessment Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Salary £85,831 to £95,368 per annum for 40 hours per week.
Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey 1 day ago Be among the first 25 applicants Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey Get AI-powered advice on this job and more exclusive features. This range is provided by NG Bailey. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Energy Manager - Facilities Location: London - Rowmakers Salary: £55,000 - £65,000 (depending on experience) + Private Healthcare + Flexible Benefits Contract Type: Full-Time, 12 month Fixed Term About The Role We are looking for a dedicated and data-driven Energy Manager to support the mobilisation and operational readiness of a flagship new-build development - Rowmakers - in central London. This is a site-based , 12-month fixed-term contract where you'll work exclusively with one of our key clients, monitoring and optimising building performance from pre-occupancy through to handover and early operations. You'll play a vital role in ensuring the building operates to the highest efficiency standards by gathering data, interrogating building systems, and identifying opportunities for energy optimisation across a highly equipped, state-of-the-art workplace. This is an excellent opportunity for a junior to mid-level energy or building performance professional to apply their technical expertise in a high-profile, hands-on setting. You'll be part of a forward-thinking FM business committed to sustainability, innovation, and exceptional client service. By working on a premium workplace from its earliest stages, you'll gain unique insight into commissioning, optimisation, and early-stage operations, making a real, measurable impact from day one. Key Responsibilities Act as the dedicated Energy Manager for the Rowmakers site, focused solely on client requirements and building performance. Monitor, analyse, and report on energy and system performance before and during building occupancy. Collaborate with FM, design, and commissioning teams to ensure assets are functioning efficiently and aligned to sustainability goals. Use data from BMS, metering, and building analytics platforms to identify optimisation opportunities. Work closely with suppliers and internal stakeholders to implement energy-saving initiatives. Support the client with strategic planning and ensure the building runs as efficiently as possible from day one. Provide ongoing insight through reporting, workshops, and updates to support client decision-making. Develop and maintain M&V plans, ensuring accurate energy baselining and validation. What We're Looking For Degree in Building Services Engineering, Data Science, Energy Management, or similar technical discipline. Experience working on building performance, commissioning support, or energy management projects. Strong knowledge of HVAC systems, energy compliance, and building efficiency best practices. Confident working with BMS systems, CAD drawings, and analysing building data. Excellent stakeholder management and communication skills. Ability to work independently on a client site with a proactive and collaborative approach. Desirable: familiarity with ESOS, IPMVP methodologies, or experience working on mobilisation projects. Desirable: memberships such as CIBSE, Energy Institute, LCC, LCEA, or CMVP Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. 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Aug 08, 2025
Full time
Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey 1 day ago Be among the first 25 applicants Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey Get AI-powered advice on this job and more exclusive features. This range is provided by NG Bailey. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Energy Manager - Facilities Location: London - Rowmakers Salary: £55,000 - £65,000 (depending on experience) + Private Healthcare + Flexible Benefits Contract Type: Full-Time, 12 month Fixed Term About The Role We are looking for a dedicated and data-driven Energy Manager to support the mobilisation and operational readiness of a flagship new-build development - Rowmakers - in central London. This is a site-based , 12-month fixed-term contract where you'll work exclusively with one of our key clients, monitoring and optimising building performance from pre-occupancy through to handover and early operations. You'll play a vital role in ensuring the building operates to the highest efficiency standards by gathering data, interrogating building systems, and identifying opportunities for energy optimisation across a highly equipped, state-of-the-art workplace. This is an excellent opportunity for a junior to mid-level energy or building performance professional to apply their technical expertise in a high-profile, hands-on setting. You'll be part of a forward-thinking FM business committed to sustainability, innovation, and exceptional client service. By working on a premium workplace from its earliest stages, you'll gain unique insight into commissioning, optimisation, and early-stage operations, making a real, measurable impact from day one. Key Responsibilities Act as the dedicated Energy Manager for the Rowmakers site, focused solely on client requirements and building performance. Monitor, analyse, and report on energy and system performance before and during building occupancy. Collaborate with FM, design, and commissioning teams to ensure assets are functioning efficiently and aligned to sustainability goals. Use data from BMS, metering, and building analytics platforms to identify optimisation opportunities. Work closely with suppliers and internal stakeholders to implement energy-saving initiatives. Support the client with strategic planning and ensure the building runs as efficiently as possible from day one. Provide ongoing insight through reporting, workshops, and updates to support client decision-making. Develop and maintain M&V plans, ensuring accurate energy baselining and validation. What We're Looking For Degree in Building Services Engineering, Data Science, Energy Management, or similar technical discipline. Experience working on building performance, commissioning support, or energy management projects. Strong knowledge of HVAC systems, energy compliance, and building efficiency best practices. Confident working with BMS systems, CAD drawings, and analysing building data. Excellent stakeholder management and communication skills. Ability to work independently on a client site with a proactive and collaborative approach. Desirable: familiarity with ESOS, IPMVP methodologies, or experience working on mobilisation projects. Desirable: memberships such as CIBSE, Energy Institute, LCC, LCEA, or CMVP Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. inploi- F low: 1 Apply Now Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Construction Referrals increase your chances of interviewing at NG Bailey by 2x Get notified about new Energy Manager jobs in London, England, United Kingdom . 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ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company's first product, the OrganOx metra normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. Position Summary The Director, Product Quality oversees product quality efforts from our suppliers to the distribution and servicing of our products, while reflecting our core values of innovation, evidence, integrity, teamwork, respect, and a commitment to transplantation. The Director of Product Quality leads the strategy development, execution, and continuous improvement of product quality across the full lifecycle of Class III medical devices, from design through commercialization and post-market support. This role is accountable for ensuring compliance with global regulatory standards, driving product risk mitigation, and leading a team of engineers and quality professionals focused on design control, risk management, manufacturing quality, and field performance. As a key member of the quality leadership team, the Director works closely with R&D, Operations, Regulatory Affairs, and Clinical teams to deliver safe, effective, and compliant products to market. In this position, the Director will have broad decision-making responsibilities and be accountable for the accuracy and timeliness of those decisions, as well as for deploying organizational resources to resolve issues. Reporting directly to the Vice President of Quality, the Director will collaborate closely with the Research and Development, Product Engineering, Supply Chain, Operations Servicing, and Distribution departments to create a cooperative environment that encourages teamwork and values each member's contributions. The Director will be responsible for the following Quality Teams: Design Assurance, Product Quality, Service Quality, Distribution Quality. Major Responsibilities Leadership & Strategy Build and lead a high-performing Product Quality Engineering team supporting new product development, sustaining engineering, and post-market oversight and improvement. Define and execute the strategic vision for product quality across Class III devices, aligned with business objectives and regulatory expectations. Partner with executive leadership on risk-benefit decisions, compliance priorities, and design transfer strategies. Design Control & Risk Management Oversee compliance with design control processes, including design input/output reviews, verification and validation (V&V), and design history file (DHF) completeness. Lead and review risk management activities (per ISO 14971), including hazard analysis, FMEA, and post-market risk assessment updates. Provide quality oversight for changes to design, processes, materials, and suppliers to ensure continued compliance. Product & Supplier Quality Collaborate with manufacturing and supplier quality teams to ensure seamless design transfer and robust product realization. Support process validation strategies (IQ/OQ/PQ) and monitor process capability and stability across the supply chain. Escalate and manage complex nonconformance investigations and product disposition decisions. Post-Market Quality & Product Improvement Oversee complaint trending, product performance analysis, and field issue investigation for commercialized Class III products. Partner with service, product engineering, and clinical lead the Service Quality Team in its role of customer advocate, trend identifier, and improvement programs. Regulatory & Compliance Ensure compliance with applicable regulations including FDA 21 CFR 820, ISO 13485, ISO 14971, EU MDR, and MDSAP. Support regulatory submissions (e.g., PMA, IDE, technical files) and interactions with FDA and other global health authorities. Serve as a subject matter expert during audits, inspections, and due diligence assessments. Detailed Responsibilities Provide overall Quality Engineering leadership including: Provide best-in-class expert level guidance and direction of the Quality Engineering Body of Knowledge, regulatory standards, and quality management Create an inclusive learning environment within the Product Quality Team that is aligned to OrganOx Values, Mission and aligned to business objectives. Proactively identifies opportunities to enhance compliance to all applicable internal, domestic and international quality regulations, US 21 CFR 820 (QSR), ISO 13485, etc. Identify and manage activities related to adding value to the organization through risk reduction, cost improvement, and budgetary responsibility. Communicate diligently with evidence-based communication to Executive Management team, peers, and team. Assess resource needs to ensure that the appropriate level of quality support is provided when needed with the competencies needed while operating within budget. Champion post-production risk management activities to include complaint investigation, risk analysis, and action deployment to resolve any issues. Be an effective member of the cross-functional leadership organization to foster continuous quality compliance, cost, and predictive measures improvements. Maintain effective Quality Metrics and define and execute activities to resolve decreases in performance. Be a champion of Quality, and become the subject matter expert in Six Sigma, Lean and instill structured management process in problem solving throughout the organization While the above key responsibilities are the main elements of the titled job the Director, Director, Product Quality may at times request other tasks deemed to be within their capabilities. Skills and Experience 10+ years of quality engineering/assurance experience in the medical device industry, with at least 5 years in leadership capacity. Proven experience with Class III medical devices, including PMA and/or IDE products. Deep knowledge of design controls, risk management, process validation, and quality improvement. Strong understanding of global regulatory requirements: FDA QSR, ISO 13485, ISO 14971, EU MDR, MDSAP. Ability to travel Internationally (up to 30%) to support contract manufacturers and suppliers, visit OrganOx sites, and visit customer sites Influential and inclusive leadership skills with a proven track record of creating momentum and delivering exceptional results within the framework of our values of teamwork and respect. Demonstratable project management skills with a passion for advancing quality, process improvement by winning through your team. Six Sigma, Lean, and Quality Improvement Familiarity with electronic QMS Software like MasterControl, Trackwise, and SAP Qualifications Bachelor's degree in Engineering, Biomedical Engineering, Life Sciences, or related field. ASQ Certifications (CQE, CMQ/OE, CQA) preferred At OrganOx, we value innovation, evidence, integrity, teamwork, respect, and passion. We offer competitive compensation and comprehensive benefits, including healthcare and retirement plans. We support work-life balance and provide opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation race, or any other characteristics protected by law.
Aug 08, 2025
Full time
ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company's first product, the OrganOx metra normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. Position Summary The Director, Product Quality oversees product quality efforts from our suppliers to the distribution and servicing of our products, while reflecting our core values of innovation, evidence, integrity, teamwork, respect, and a commitment to transplantation. The Director of Product Quality leads the strategy development, execution, and continuous improvement of product quality across the full lifecycle of Class III medical devices, from design through commercialization and post-market support. This role is accountable for ensuring compliance with global regulatory standards, driving product risk mitigation, and leading a team of engineers and quality professionals focused on design control, risk management, manufacturing quality, and field performance. As a key member of the quality leadership team, the Director works closely with R&D, Operations, Regulatory Affairs, and Clinical teams to deliver safe, effective, and compliant products to market. In this position, the Director will have broad decision-making responsibilities and be accountable for the accuracy and timeliness of those decisions, as well as for deploying organizational resources to resolve issues. Reporting directly to the Vice President of Quality, the Director will collaborate closely with the Research and Development, Product Engineering, Supply Chain, Operations Servicing, and Distribution departments to create a cooperative environment that encourages teamwork and values each member's contributions. The Director will be responsible for the following Quality Teams: Design Assurance, Product Quality, Service Quality, Distribution Quality. Major Responsibilities Leadership & Strategy Build and lead a high-performing Product Quality Engineering team supporting new product development, sustaining engineering, and post-market oversight and improvement. Define and execute the strategic vision for product quality across Class III devices, aligned with business objectives and regulatory expectations. Partner with executive leadership on risk-benefit decisions, compliance priorities, and design transfer strategies. Design Control & Risk Management Oversee compliance with design control processes, including design input/output reviews, verification and validation (V&V), and design history file (DHF) completeness. Lead and review risk management activities (per ISO 14971), including hazard analysis, FMEA, and post-market risk assessment updates. Provide quality oversight for changes to design, processes, materials, and suppliers to ensure continued compliance. Product & Supplier Quality Collaborate with manufacturing and supplier quality teams to ensure seamless design transfer and robust product realization. Support process validation strategies (IQ/OQ/PQ) and monitor process capability and stability across the supply chain. Escalate and manage complex nonconformance investigations and product disposition decisions. Post-Market Quality & Product Improvement Oversee complaint trending, product performance analysis, and field issue investigation for commercialized Class III products. Partner with service, product engineering, and clinical lead the Service Quality Team in its role of customer advocate, trend identifier, and improvement programs. Regulatory & Compliance Ensure compliance with applicable regulations including FDA 21 CFR 820, ISO 13485, ISO 14971, EU MDR, and MDSAP. Support regulatory submissions (e.g., PMA, IDE, technical files) and interactions with FDA and other global health authorities. Serve as a subject matter expert during audits, inspections, and due diligence assessments. Detailed Responsibilities Provide overall Quality Engineering leadership including: Provide best-in-class expert level guidance and direction of the Quality Engineering Body of Knowledge, regulatory standards, and quality management Create an inclusive learning environment within the Product Quality Team that is aligned to OrganOx Values, Mission and aligned to business objectives. Proactively identifies opportunities to enhance compliance to all applicable internal, domestic and international quality regulations, US 21 CFR 820 (QSR), ISO 13485, etc. Identify and manage activities related to adding value to the organization through risk reduction, cost improvement, and budgetary responsibility. Communicate diligently with evidence-based communication to Executive Management team, peers, and team. Assess resource needs to ensure that the appropriate level of quality support is provided when needed with the competencies needed while operating within budget. Champion post-production risk management activities to include complaint investigation, risk analysis, and action deployment to resolve any issues. Be an effective member of the cross-functional leadership organization to foster continuous quality compliance, cost, and predictive measures improvements. Maintain effective Quality Metrics and define and execute activities to resolve decreases in performance. Be a champion of Quality, and become the subject matter expert in Six Sigma, Lean and instill structured management process in problem solving throughout the organization While the above key responsibilities are the main elements of the titled job the Director, Director, Product Quality may at times request other tasks deemed to be within their capabilities. Skills and Experience 10+ years of quality engineering/assurance experience in the medical device industry, with at least 5 years in leadership capacity. Proven experience with Class III medical devices, including PMA and/or IDE products. Deep knowledge of design controls, risk management, process validation, and quality improvement. Strong understanding of global regulatory requirements: FDA QSR, ISO 13485, ISO 14971, EU MDR, MDSAP. Ability to travel Internationally (up to 30%) to support contract manufacturers and suppliers, visit OrganOx sites, and visit customer sites Influential and inclusive leadership skills with a proven track record of creating momentum and delivering exceptional results within the framework of our values of teamwork and respect. Demonstratable project management skills with a passion for advancing quality, process improvement by winning through your team. Six Sigma, Lean, and Quality Improvement Familiarity with electronic QMS Software like MasterControl, Trackwise, and SAP Qualifications Bachelor's degree in Engineering, Biomedical Engineering, Life Sciences, or related field. ASQ Certifications (CQE, CMQ/OE, CQA) preferred At OrganOx, we value innovation, evidence, integrity, teamwork, respect, and passion. We offer competitive compensation and comprehensive benefits, including healthcare and retirement plans. We support work-life balance and provide opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation race, or any other characteristics protected by law.
Lead Sailpoint ISC Engineer Location: England Role Overview We are seeking a Lead SailPoint ISC Engineer to spearhead the design, implementation, and optimization of SailPoint Identity Security Cloud (ISC) solutions. This role demands strong technical expertise, leadership skills, and a strategic mindset in handling identity governance across diverse systems. You will be a key contributor in building scalable and secure identity infrastructures, helping Simeio's clients manage risk and achieve compliance while supporting smooth business operations. Responsibilities Lead and mentor team members in deploying and maintaining SailPoint ISC-based identity solutions Architect and configure Identity Profiles, Access Profiles, and implement Null Checks and Transforms Ensure integrations with systems like HRIS, Active Directory, and cloud platforms are secure and efficient Monitor performance and troubleshoot issues within the SailPoint platform This role may require working some U.S. business hours initially, with flexibility as the team grows Must currently hold, or be willing to obtain within 90 days of hire: Sailpoint IdentityNow Engineer Certification, Sailpoint Professional Certification Required Qualifications Hands-on experience with SailPoint ISC including expertise in: Identity Profiles Null Checks Transforms Access Profiles Proven track record of implementing SailPoint in enterprise environments Familiarity with identity lifecycle processes, access reviews, and role-based access control Strong scripting skills (Beanshell, Java, etc.) and knowledge of APIs Exceptional analytical and problem-solving capabilities About Simeio Simeio delivers cutting-edge Identity and Access Management (IAM) solutions. We empower organizations to safeguard data, ensure compliance, and embrace digital transformation with security at the core. We're growing fast and looking for passionate professionals to help us shape the future of identity. Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at or +1 .
Aug 08, 2025
Full time
Lead Sailpoint ISC Engineer Location: England Role Overview We are seeking a Lead SailPoint ISC Engineer to spearhead the design, implementation, and optimization of SailPoint Identity Security Cloud (ISC) solutions. This role demands strong technical expertise, leadership skills, and a strategic mindset in handling identity governance across diverse systems. You will be a key contributor in building scalable and secure identity infrastructures, helping Simeio's clients manage risk and achieve compliance while supporting smooth business operations. Responsibilities Lead and mentor team members in deploying and maintaining SailPoint ISC-based identity solutions Architect and configure Identity Profiles, Access Profiles, and implement Null Checks and Transforms Ensure integrations with systems like HRIS, Active Directory, and cloud platforms are secure and efficient Monitor performance and troubleshoot issues within the SailPoint platform This role may require working some U.S. business hours initially, with flexibility as the team grows Must currently hold, or be willing to obtain within 90 days of hire: Sailpoint IdentityNow Engineer Certification, Sailpoint Professional Certification Required Qualifications Hands-on experience with SailPoint ISC including expertise in: Identity Profiles Null Checks Transforms Access Profiles Proven track record of implementing SailPoint in enterprise environments Familiarity with identity lifecycle processes, access reviews, and role-based access control Strong scripting skills (Beanshell, Java, etc.) and knowledge of APIs Exceptional analytical and problem-solving capabilities About Simeio Simeio delivers cutting-edge Identity and Access Management (IAM) solutions. We empower organizations to safeguard data, ensure compliance, and embrace digital transformation with security at the core. We're growing fast and looking for passionate professionals to help us shape the future of identity. Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at or +1 .
