Role: Client Support Administration Manager Salary: Circa £50,000 per annum + Benefits Location: Guildford Role Type: Full-Time, Permanent Team Management: 10-15 Client Support Advisers About the Role of the Client Support Administration Manager Are you an experienced administrative leader with a passion for developing high-performing teams and driving operational excellence? We are seeking a dynamic and structured Client Support Administration Manager to lead, coach and develop our client support team. In this pivotal operational role, you will lead a team of 10-15 Client Support Administrators, ensuring the seamless day-to-day delivery of administrative workflows, maintaining high service standards and embedding a continuous improvement mindset. You will act as a key link between frontline client support operations and senior management. Key Responsibilities of the Client Support Administration Manager Team Leadership & People Development - Direct line management, coaching and mentoring for 10-15 Client Support Administrators. Conduct regular 1-to-1s, performance reviews, skills assessments and development planning. Workflow & Operational Oversight - Manage administrative queues, task allocation and daily capacity planning to optimise response times and maintain service standards. Client Support & Escalations - Act as the senior point of contact for complex client enquiries and service escalations, ensuring effective resolution and a high level of client service. Process Improvement - Review administrative workflows and CRM systems to streamline processes, remove bottlenecks and introduce best practice. KPI Management & Reporting - Monitor operational metrics including workload, accuracy, response times and team productivity, reporting key insights to senior management. Stakeholder Collaboration - Work closely with Advisers, Team Leaders, Paraplanners and other internal teams to ensure effective coordination across the client journey. Operational Support - Ensure client records, correspondence, provider transactions, and supporting documentation are maintained accurately and in line with company and regulatory requirements. Compliance & Audit Trail - Ensure client interactions and documentation are appropriately recorded, with processes supporting FCA, AML, GDPR and internal compliance requirements. Core Experience & Competencies of the Client Support Administration Manager Previous management or supervisory experience within client administration, an IFA business or the wider financial services industry is essential. Strong experience in client administration and support, with an understanding of financial services processes and regulatory requirements. Proven ability to lead, motivate, coach and develop a team. Process-driven, organised and highly attentive to detail. Ability to prioritise and manage competing workloads effectively. Experience of Intelligent Office (IO) is preferable, together with good working knowledge of CRM and administrative systems. Good working knowledge of Microsoft Office, particularly Excel, and the ability to use management information to identify trends and improve performance. Collaborative approach, with the ability to work effectively with colleagues at all levels of an organisation. What We Offer Competitive salary of circa £50,000 per annum, commensurate with experience. Generous pension scheme. Private medical insurance options. Death in Service insurance. Generous annual leave allowance. Ongoing professional development and career progression opportunities. How to Apply If you are an experienced client support or administration leader looking for an opportunity to make a genuine impact within a financial services environment, we would love to hear from you. Please submit your CV
Aug 24, 2026
Full time
Role: Client Support Administration Manager Salary: Circa £50,000 per annum + Benefits Location: Guildford Role Type: Full-Time, Permanent Team Management: 10-15 Client Support Advisers About the Role of the Client Support Administration Manager Are you an experienced administrative leader with a passion for developing high-performing teams and driving operational excellence? We are seeking a dynamic and structured Client Support Administration Manager to lead, coach and develop our client support team. In this pivotal operational role, you will lead a team of 10-15 Client Support Administrators, ensuring the seamless day-to-day delivery of administrative workflows, maintaining high service standards and embedding a continuous improvement mindset. You will act as a key link between frontline client support operations and senior management. Key Responsibilities of the Client Support Administration Manager Team Leadership & People Development - Direct line management, coaching and mentoring for 10-15 Client Support Administrators. Conduct regular 1-to-1s, performance reviews, skills assessments and development planning. Workflow & Operational Oversight - Manage administrative queues, task allocation and daily capacity planning to optimise response times and maintain service standards. Client Support & Escalations - Act as the senior point of contact for complex client enquiries and service escalations, ensuring effective resolution and a high level of client service. Process Improvement - Review administrative workflows and CRM systems to streamline processes, remove bottlenecks and introduce best practice. KPI Management & Reporting - Monitor operational metrics including workload, accuracy, response times and team productivity, reporting key insights to senior management. Stakeholder Collaboration - Work closely with Advisers, Team Leaders, Paraplanners and other internal teams to ensure effective coordination across the client journey. Operational Support - Ensure client records, correspondence, provider transactions, and supporting documentation are maintained accurately and in line with company and regulatory requirements. Compliance & Audit Trail - Ensure client interactions and documentation are appropriately recorded, with processes supporting FCA, AML, GDPR and internal compliance requirements. Core Experience & Competencies of the Client Support Administration Manager Previous management or supervisory experience within client administration, an IFA business or the wider financial services industry is essential. Strong experience in client administration and support, with an understanding of financial services processes and regulatory requirements. Proven ability to lead, motivate, coach and develop a team. Process-driven, organised and highly attentive to detail. Ability to prioritise and manage competing workloads effectively. Experience of Intelligent Office (IO) is preferable, together with good working knowledge of CRM and administrative systems. Good working knowledge of Microsoft Office, particularly Excel, and the ability to use management information to identify trends and improve performance. Collaborative approach, with the ability to work effectively with colleagues at all levels of an organisation. What We Offer Competitive salary of circa £50,000 per annum, commensurate with experience. Generous pension scheme. Private medical insurance options. Death in Service insurance. Generous annual leave allowance. Ongoing professional development and career progression opportunities. How to Apply If you are an experienced client support or administration leader looking for an opportunity to make a genuine impact within a financial services environment, we would love to hear from you. Please submit your CV
Role: Client Support Administration Manager Salary: Circa £50,000 per annum + Benefits Location: Brighton Role Type: Full-Time, Permanent Team Management: 10-15 Client Support Advisers About the Role of the Client Support Administration Manager Are you an experienced administrative leader with a passion for developing high-performing teams and driving operational excellence? We are seeking a dynamic and structured Client Support Administration Manager to lead, coach and develop our client support team. In this pivotal operational role, you will lead a team of 10-15 Client Support Administrators, ensuring the seamless day-to-day delivery of administrative workflows, maintaining high service standards and embedding a continuous improvement mindset. You will act as a key link between frontline client support operations and senior management. Key Responsibilities of the Client Support Administration Manager Team Leadership & People Development - Direct line management, coaching and mentoring for 10-15 Client Support Administrators. Conduct regular 1-to-1s, performance reviews, skills assessments and development planning. Workflow & Operational Oversight - Manage administrative queues, task allocation and daily capacity planning to optimise response times and maintain service standards. Client Support & Escalations - Act as the senior point of contact for complex client enquiries and service escalations, ensuring effective resolution and a high level of client service. Process Improvement - Review administrative workflows and CRM systems to streamline processes, remove bottlenecks and introduce best practice. KPI Management & Reporting - Monitor operational metrics including workload, accuracy, response times and team productivity, reporting key insights to senior management. Stakeholder Collaboration - Work closely with Advisers, Team Leaders, Paraplanners and other internal teams to ensure effective coordination across the client journey. Operational Support - Ensure client records, correspondence, provider transactions, and supporting documentation are maintained accurately and in line with company and regulatory requirements. Compliance & Audit Trail - Ensure client interactions and documentation are appropriately recorded, with processes supporting FCA, AML, GDPR and internal compliance requirements. Core Experience & Competencies of the Client Support Administration Manager Previous management or supervisory experience within client administration, an IFA business or the wider financial services industry is essential. Strong experience in client administration and support, with an understanding of financial services processes and regulatory requirements. Proven ability to lead, motivate, coach and develop a team. Process-driven, organised and highly attentive to detail. Ability to prioritise and manage competing workloads effectively. Experience of Intelligent Office (IO) is preferable, together with good working knowledge of CRM and administrative systems. Good working knowledge of Microsoft Office, particularly Excel, and the ability to use management information to identify trends and improve performance. Collaborative approach, with the ability to work effectively with colleagues at all levels of an organisation. What We Offer Competitive salary of circa £50,000 per annum, commensurate with experience. Generous pension scheme. Private medical insurance options. Death in Service insurance. Generous annual leave allowance. Ongoing professional development and career progression opportunities. How to Apply If you are an experienced client support or administration leader looking for an opportunity to make a genuine impact within a financial services environment, we would love to hear from you. Please submit your CV
Aug 24, 2026
Full time
Role: Client Support Administration Manager Salary: Circa £50,000 per annum + Benefits Location: Brighton Role Type: Full-Time, Permanent Team Management: 10-15 Client Support Advisers About the Role of the Client Support Administration Manager Are you an experienced administrative leader with a passion for developing high-performing teams and driving operational excellence? We are seeking a dynamic and structured Client Support Administration Manager to lead, coach and develop our client support team. In this pivotal operational role, you will lead a team of 10-15 Client Support Administrators, ensuring the seamless day-to-day delivery of administrative workflows, maintaining high service standards and embedding a continuous improvement mindset. You will act as a key link between frontline client support operations and senior management. Key Responsibilities of the Client Support Administration Manager Team Leadership & People Development - Direct line management, coaching and mentoring for 10-15 Client Support Administrators. Conduct regular 1-to-1s, performance reviews, skills assessments and development planning. Workflow & Operational Oversight - Manage administrative queues, task allocation and daily capacity planning to optimise response times and maintain service standards. Client Support & Escalations - Act as the senior point of contact for complex client enquiries and service escalations, ensuring effective resolution and a high level of client service. Process Improvement - Review administrative workflows and CRM systems to streamline processes, remove bottlenecks and introduce best practice. KPI Management & Reporting - Monitor operational metrics including workload, accuracy, response times and team productivity, reporting key insights to senior management. Stakeholder Collaboration - Work closely with Advisers, Team Leaders, Paraplanners and other internal teams to ensure effective coordination across the client journey. Operational Support - Ensure client records, correspondence, provider transactions, and supporting documentation are maintained accurately and in line with company and regulatory requirements. Compliance & Audit Trail - Ensure client interactions and documentation are appropriately recorded, with processes supporting FCA, AML, GDPR and internal compliance requirements. Core Experience & Competencies of the Client Support Administration Manager Previous management or supervisory experience within client administration, an IFA business or the wider financial services industry is essential. Strong experience in client administration and support, with an understanding of financial services processes and regulatory requirements. Proven ability to lead, motivate, coach and develop a team. Process-driven, organised and highly attentive to detail. Ability to prioritise and manage competing workloads effectively. Experience of Intelligent Office (IO) is preferable, together with good working knowledge of CRM and administrative systems. Good working knowledge of Microsoft Office, particularly Excel, and the ability to use management information to identify trends and improve performance. Collaborative approach, with the ability to work effectively with colleagues at all levels of an organisation. What We Offer Competitive salary of circa £50,000 per annum, commensurate with experience. Generous pension scheme. Private medical insurance options. Death in Service insurance. Generous annual leave allowance. Ongoing professional development and career progression opportunities. How to Apply If you are an experienced client support or administration leader looking for an opportunity to make a genuine impact within a financial services environment, we would love to hear from you. Please submit your CV
A growing and innovative manufacturing business in Aldridge is looking to recruit an Office Administrator to support the smooth running of its day-to-day operations. Supplying bespoke, precision-manufactured solutions to customers nationwide, the company prides itself on quality, expertise and exceptional service. This is a diverse role that will see you working across several areas of the company, offering an excellent opportunity to develop your skills and build a long-term career within a successful business. As the Office Administrator, you will be responsible for - Entering and maintaining accurate records within the internal systems including Excel Supporting with delivery coordination, processing delivery & collection notes Support stock control and purchasing activities by raising purchase orders and updating records. Coordinate daily transport and logistics activities to ensure timely deliveries and collections. Maintain and update health & safety records and databases Monitor office supplies and arrange orders when necessary Schedule and monitor health & safety inspections, training & assessments. Provide general administrative support to the Director Assist with invoicing and other operational paperwork. Ideally you will have the following skills & experience - Strong organisational skills with the ability to prioritise multiple tasks. Excellent attention to detail and accuracy. Confident communicator with strong customer service skills. Proficient in Microsoft Office, particularly Word, Excel, and Outlook. Ability to work independently and as part of a team. Experience within a manufacturing, engineering, or production environment would be advantageous. On offer for this Sales Administrator role - Full-time or part-time position available (28-37.5 hours per week) Salary of £26-30,000p/a DOE (based on a full-time salary) 28 days annual leave (including bank holidays) plus Christmas Shutdown. Genuine opportunities for career development and progression If you are organised and enjoy working in a varied office-based role, please Apply. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Aug 24, 2026
Full time
A growing and innovative manufacturing business in Aldridge is looking to recruit an Office Administrator to support the smooth running of its day-to-day operations. Supplying bespoke, precision-manufactured solutions to customers nationwide, the company prides itself on quality, expertise and exceptional service. This is a diverse role that will see you working across several areas of the company, offering an excellent opportunity to develop your skills and build a long-term career within a successful business. As the Office Administrator, you will be responsible for - Entering and maintaining accurate records within the internal systems including Excel Supporting with delivery coordination, processing delivery & collection notes Support stock control and purchasing activities by raising purchase orders and updating records. Coordinate daily transport and logistics activities to ensure timely deliveries and collections. Maintain and update health & safety records and databases Monitor office supplies and arrange orders when necessary Schedule and monitor health & safety inspections, training & assessments. Provide general administrative support to the Director Assist with invoicing and other operational paperwork. Ideally you will have the following skills & experience - Strong organisational skills with the ability to prioritise multiple tasks. Excellent attention to detail and accuracy. Confident communicator with strong customer service skills. Proficient in Microsoft Office, particularly Word, Excel, and Outlook. Ability to work independently and as part of a team. Experience within a manufacturing, engineering, or production environment would be advantageous. On offer for this Sales Administrator role - Full-time or part-time position available (28-37.5 hours per week) Salary of £26-30,000p/a DOE (based on a full-time salary) 28 days annual leave (including bank holidays) plus Christmas Shutdown. Genuine opportunities for career development and progression If you are organised and enjoy working in a varied office-based role, please Apply. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Reed Business Support are recruiting for an Administrator on behalf of our valued client. This Administrator opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Administrator, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations. About the Role: • Managing daily administrative and operational tasks • Acting as a key point of contact for internal colleagues and external stakeholders • Maintaining accurate records, systems and documentation • Supporting wider teams with workflow, reporting and general coordination • Preparing reports, presentations and correspondence • Delivering exceptional service and demonstrating a professional approach at all times About You: • Experience within a similar office support or business support role • Excellent communication and interpersonal skills • Highly organised with strong attention to detail • Confident using Microsoft Office, particularly Excel, Outlook and Word • Experience working with CRM or database systems advantageous • Proactive, team-focused and able to manage multiple priorities Benefits: • Competitive salary benchmarked against local Kent market rates • Flexible working hours and hybrid working options • 25 days annual leave plus bank holidays, increasing with service • Private healthcare cash plan • Generous pension scheme • Employee recognition and reward programme • Ongoing learning and development opportunities • Clear pathways for progression into Senior Administrator, Team Leader or Office Manager roles • Modern offices with free parking and complimentary refreshments If you are interested in this Administrator role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
Aug 24, 2026
Full time
Reed Business Support are recruiting for an Administrator on behalf of our valued client. This Administrator opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Administrator, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations. About the Role: • Managing daily administrative and operational tasks • Acting as a key point of contact for internal colleagues and external stakeholders • Maintaining accurate records, systems and documentation • Supporting wider teams with workflow, reporting and general coordination • Preparing reports, presentations and correspondence • Delivering exceptional service and demonstrating a professional approach at all times About You: • Experience within a similar office support or business support role • Excellent communication and interpersonal skills • Highly organised with strong attention to detail • Confident using Microsoft Office, particularly Excel, Outlook and Word • Experience working with CRM or database systems advantageous • Proactive, team-focused and able to manage multiple priorities Benefits: • Competitive salary benchmarked against local Kent market rates • Flexible working hours and hybrid working options • 25 days annual leave plus bank holidays, increasing with service • Private healthcare cash plan • Generous pension scheme • Employee recognition and reward programme • Ongoing learning and development opportunities • Clear pathways for progression into Senior Administrator, Team Leader or Office Manager roles • Modern offices with free parking and complimentary refreshments If you are interested in this Administrator role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
Paraplanner Location: Reigate, Surrey Salary: Up to £60,000 Are you an experienced Paraplanner looking to join a professional, client-focused financial planning firm where your expertise is valued and your career can continue to develop? We're recruiting on behalf of a well-established and highly respected Independent Financial Planning practice in Reigate that is committed to delivering outstanding advice and exceptional client service. This is an excellent opportunity to become part of a collaborative team, working closely with Financial Advisers and fellow Paraplanners in a supportive and technically focused environment. The Role As a Paraplanner, you'll play a key role in supporting Financial Advisers by producing high-quality technical documentation, carrying out research, and helping to deliver tailored financial planning solutions for clients. You'll enjoy a varied role where you'll be involved in: Preparing suitability reports and technical documentation. Conducting research across pensions, investments and protection products. Producing financial analysis and supporting recommendations. Preparing post-meeting documentation, including fund switches and withdrawals. Liaising with providers and third parties to obtain policy information. Managing your own workflow while ensuring deadlines are met. Supporting advisers with client queries and ongoing servicing requirements. Working collaboratively with the wider client support and operations teams. Contributing to business projects and regulatory initiatives where required. About You We're looking for someone who is technically strong, organised and enjoys working in a collaborative financial planning environment. You'll ideally have: Previous experience in a Paraplanning or Senior Financial Planning Administrator role. Strong knowledge of pensions, investments and financial planning products. Experience preparing suitability reports and conducting technical research. Excellent communication and organisational skills. High attention to detail and the ability to manage multiple priorities. A proactive approach with a genuine commitment to delivering excellent client outcomes. Progress towards, or completion of, Level 4 Diploma qualifications would be advantageous. What's on Offer? Salary up to £60,000 depending on experience. Supportive and collaborative working environment. Excellent opportunities for continued professional development. Exposure to complex financial planning cases. Long-term career progression within an established and growing business. If you're looking to join a quality-focused financial planning firm where you can further develop your technical skills and make a real impact, we'd love to hear from you.
Aug 24, 2026
Full time
Paraplanner Location: Reigate, Surrey Salary: Up to £60,000 Are you an experienced Paraplanner looking to join a professional, client-focused financial planning firm where your expertise is valued and your career can continue to develop? We're recruiting on behalf of a well-established and highly respected Independent Financial Planning practice in Reigate that is committed to delivering outstanding advice and exceptional client service. This is an excellent opportunity to become part of a collaborative team, working closely with Financial Advisers and fellow Paraplanners in a supportive and technically focused environment. The Role As a Paraplanner, you'll play a key role in supporting Financial Advisers by producing high-quality technical documentation, carrying out research, and helping to deliver tailored financial planning solutions for clients. You'll enjoy a varied role where you'll be involved in: Preparing suitability reports and technical documentation. Conducting research across pensions, investments and protection products. Producing financial analysis and supporting recommendations. Preparing post-meeting documentation, including fund switches and withdrawals. Liaising with providers and third parties to obtain policy information. Managing your own workflow while ensuring deadlines are met. Supporting advisers with client queries and ongoing servicing requirements. Working collaboratively with the wider client support and operations teams. Contributing to business projects and regulatory initiatives where required. About You We're looking for someone who is technically strong, organised and enjoys working in a collaborative financial planning environment. You'll ideally have: Previous experience in a Paraplanning or Senior Financial Planning Administrator role. Strong knowledge of pensions, investments and financial planning products. Experience preparing suitability reports and conducting technical research. Excellent communication and organisational skills. High attention to detail and the ability to manage multiple priorities. A proactive approach with a genuine commitment to delivering excellent client outcomes. Progress towards, or completion of, Level 4 Diploma qualifications would be advantageous. What's on Offer? Salary up to £60,000 depending on experience. Supportive and collaborative working environment. Excellent opportunities for continued professional development. Exposure to complex financial planning cases. Long-term career progression within an established and growing business. If you're looking to join a quality-focused financial planning firm where you can further develop your technical skills and make a real impact, we'd love to hear from you.
Office Manager ( IFA) Location: Truro, Cornwall Salary: £35,000 - £45,000 + Benefits Working Pattern: Full-time with flexible working options Lead a High-Performing Financial Services Support Team An established and growing financial planning firm is seeking an experienced Office Manager to lead and support a team of Administrators and Paraplanners within a busy and professional office environment. This is an excellent opportunity for a people-focused leader with experience in financial services who thrives on developing teams, improving processes and delivering exceptional support to advisers and clients. The Opportunity As Office Manager, you will oversee the day-to-day management of a client support and paraplanning function, ensuring the team delivers an efficient, high-quality service that enables advisers to focus on providing excellent financial planning solutions. You will play a key role in leadership, operational management, resource planning and continuous improvement, helping to create a collaborative and high-performing culture. Key Responsibilities Lead, motivate and develop a team of Administrators and Paraplanners. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Manage team workloads and capacity to ensure efficient service delivery. Monitor quality standards and identify opportunities for process improvement. Support recruitment, onboarding and ongoing development of team members. Act as the first point of escalation for operational and team-related issues. Work closely with advisers and senior stakeholders to prioritise workloads and resources. Ensure all client work is completed accurately and in line with regulatory requirements. Track key performance metrics and provide updates to management. Support business projects, system enhancements and change initiatives. Foster a culture of accountability, teamwork and continuous improvement. What We're Looking For The successful candidate is likely to have: Experience managing administration and/or paraplanning teams within financial services. Strong leadership and people management skills. Excellent organisational and workload management abilities. Experience supporting advisers and delivering high standards of client service. A good understanding of financial planning operations and support functions. Knowledge of FCA regulations and compliance requirements. Strong stakeholder management and communication skills. Excellent attention to detail and commitment to quality. Strong IT skills, with experience of financial services back-office systems advantageous. Personal Attributes Approachable and supportive leadership style. Calm and effective under pressure. Proactive problem solver. Strong written and verbal communication skills. Highly organised with excellent attention to detail. Committed to delivering outstanding client outcomes. What's On Offer Salary of £35,000 - £45,000 depending on experience. 25 days annual leave plus bank holidays. Additional birthday leave. Pension scheme. Life assurance. Income protection. Flexible benefits package. Flexible working arrangements. Opportunity to join a growing, people-focused business with a strong culture and clear commitment to employee development. If you're an experienced financial services professional looking to take the next step in your leadership career, we'd love to hear from you.
Aug 24, 2026
Full time
Office Manager ( IFA) Location: Truro, Cornwall Salary: £35,000 - £45,000 + Benefits Working Pattern: Full-time with flexible working options Lead a High-Performing Financial Services Support Team An established and growing financial planning firm is seeking an experienced Office Manager to lead and support a team of Administrators and Paraplanners within a busy and professional office environment. This is an excellent opportunity for a people-focused leader with experience in financial services who thrives on developing teams, improving processes and delivering exceptional support to advisers and clients. The Opportunity As Office Manager, you will oversee the day-to-day management of a client support and paraplanning function, ensuring the team delivers an efficient, high-quality service that enables advisers to focus on providing excellent financial planning solutions. You will play a key role in leadership, operational management, resource planning and continuous improvement, helping to create a collaborative and high-performing culture. Key Responsibilities Lead, motivate and develop a team of Administrators and Paraplanners. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Manage team workloads and capacity to ensure efficient service delivery. Monitor quality standards and identify opportunities for process improvement. Support recruitment, onboarding and ongoing development of team members. Act as the first point of escalation for operational and team-related issues. Work closely with advisers and senior stakeholders to prioritise workloads and resources. Ensure all client work is completed accurately and in line with regulatory requirements. Track key performance metrics and provide updates to management. Support business projects, system enhancements and change initiatives. Foster a culture of accountability, teamwork and continuous improvement. What We're Looking For The successful candidate is likely to have: Experience managing administration and/or paraplanning teams within financial services. Strong leadership and people management skills. Excellent organisational and workload management abilities. Experience supporting advisers and delivering high standards of client service. A good understanding of financial planning operations and support functions. Knowledge of FCA regulations and compliance requirements. Strong stakeholder management and communication skills. Excellent attention to detail and commitment to quality. Strong IT skills, with experience of financial services back-office systems advantageous. Personal Attributes Approachable and supportive leadership style. Calm and effective under pressure. Proactive problem solver. Strong written and verbal communication skills. Highly organised with excellent attention to detail. Committed to delivering outstanding client outcomes. What's On Offer Salary of £35,000 - £45,000 depending on experience. 25 days annual leave plus bank holidays. Additional birthday leave. Pension scheme. Life assurance. Income protection. Flexible benefits package. Flexible working arrangements. Opportunity to join a growing, people-focused business with a strong culture and clear commitment to employee development. If you're an experienced financial services professional looking to take the next step in your leadership career, we'd love to hear from you.
Our client, a well-established global organisation in the engineering sector, is currently seeking a Benefits & Pensions Consultant to join their team. This is a fantastic opportunity to build and broaden your experience in a complex environment where your contribution will truly make a difference. Key Responsibilities: Report to the Benefits and Pensions Manager, supporting the delivery and governance of the UK & Ireland Defined Contribution pension arrangements, including provider coordination, compliance tracking, and pension administration support Own all pension-related activity within the benefits portal, provider relationships, bi-weekly account meetings with benefits platform provider, and annual renewal activity Manage day-to-day pension operations, working with brokers, pension administrators, and the internal Benefits Operations teams, and handling escalated member queries Assist with the preparation and maintenance of governance documentation, reporting, and operational trackers across DC pensions and wider UK & Europe benefits as appropriate Provide operational support across UK & Europe benefits programmes, including health, protection, and wellbeing, as directed by the Benefits and Pensions Manager Support financial wellbeing activities, including coordinating educational sessions, communications, and provider-led events Support the administration of life assurance schemes and death-in-service claims and oversee the annual Bonus Waiver process Contribute to pensions, benefits, and financial wellbeing communications and engagement, ensuring alignment with wider benefits communication timelines Job Requirements: Understanding of Defined Contribution pensions including auto-enrolment rules, retirement options, and governance framework Experience working in pensions, benefits, HR, or a related area, with an interest in developing further Strong communication, presentation, and stakeholder management skills, with the ability to explain concepts clearly and support employee queries Experience using benefits platforms or similar systems is desirable but not essential Benefits: Explore the rewards and benefits that help you thrive - at every stage of your life and career. Enjoy competitive salaries, employee rewards, and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial, and lifestyle choices. Benefit from numerous opportunities for training and professional development to grow your skills and expertise. Our flexible hybrid working culture and holiday allowances support a balanced and fulfilling personal life. If you are an experienced Benefits & Pensions Consultant looking for a new opportunity to develop your career, we would love to hear from you. Apply now to join our client's dynamic and talented team.
Aug 24, 2026
Full time
Our client, a well-established global organisation in the engineering sector, is currently seeking a Benefits & Pensions Consultant to join their team. This is a fantastic opportunity to build and broaden your experience in a complex environment where your contribution will truly make a difference. Key Responsibilities: Report to the Benefits and Pensions Manager, supporting the delivery and governance of the UK & Ireland Defined Contribution pension arrangements, including provider coordination, compliance tracking, and pension administration support Own all pension-related activity within the benefits portal, provider relationships, bi-weekly account meetings with benefits platform provider, and annual renewal activity Manage day-to-day pension operations, working with brokers, pension administrators, and the internal Benefits Operations teams, and handling escalated member queries Assist with the preparation and maintenance of governance documentation, reporting, and operational trackers across DC pensions and wider UK & Europe benefits as appropriate Provide operational support across UK & Europe benefits programmes, including health, protection, and wellbeing, as directed by the Benefits and Pensions Manager Support financial wellbeing activities, including coordinating educational sessions, communications, and provider-led events Support the administration of life assurance schemes and death-in-service claims and oversee the annual Bonus Waiver process Contribute to pensions, benefits, and financial wellbeing communications and engagement, ensuring alignment with wider benefits communication timelines Job Requirements: Understanding of Defined Contribution pensions including auto-enrolment rules, retirement options, and governance framework Experience working in pensions, benefits, HR, or a related area, with an interest in developing further Strong communication, presentation, and stakeholder management skills, with the ability to explain concepts clearly and support employee queries Experience using benefits platforms or similar systems is desirable but not essential Benefits: Explore the rewards and benefits that help you thrive - at every stage of your life and career. Enjoy competitive salaries, employee rewards, and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial, and lifestyle choices. Benefit from numerous opportunities for training and professional development to grow your skills and expertise. Our flexible hybrid working culture and holiday allowances support a balanced and fulfilling personal life. If you are an experienced Benefits & Pensions Consultant looking for a new opportunity to develop your career, we would love to hear from you. Apply now to join our client's dynamic and talented team.
HR Officer Salary: £35,517 - £36,582 per annum (dependent on skills and experience) Contract: Permanent, Full Time Hours: 37 hours per week, 52 weeks per year (Monday to Thursday 9:00am - 5:30pm, Friday 9:00am - 5:00pm) Location: Croydon and surrounding areas, with hybrid working available Start Date: August 2026 or as soon as possible thereafter The Role An exciting opportunity has arisen for an organised and proactive HR Officer to join a supportive HR team. This role is ideal for an experienced HR Administrator looking to take the next step in their career, or an HR professional seeking a varied operational role within the education sector. You will provide HR support across multiple sites, ensuring HR processes are delivered efficiently, accurately and in line with safeguarding and employment requirements. Key Responsibilities Recruitment & Compliance Support recruitment campaigns from advert to appointment. Coordinate interviews and candidate communications. Complete pre-employment and safeguarding checks. Maintain Single Central Records (SCRs) in line with KCSIE requirements. Ensure personnel files and compliance records are accurate and up to date. HR Systems & Payroll Support HR, recruitment and compliance systems. Process payroll changes including starters, leavers, contractual changes and absences. Maintain HR records and produce reports as required. HR Operations Act as the first point of contact for HR enquiries. Provide administrative support for HR meetings and processes. Assist with audits, compliance activities and employee benefits administration. Support colleagues across the HR function when required. About You, the Successful Candidate Will: Have previous HR administration experience, ideally within education. Be confident managing a varied workload and working independently. Possess excellent organisational skills and attention to detail. Have experience maintaining accurate and confidential records. Demonstrate strong IT and administrative skills. Hold A-Levels (or equivalent). Be working towards, or willing to undertake, a CIPD Level 5 qualification. Have excellent communication and interpersonal skills. Be proactive, adaptable and committed to continuous improvement. Demonstrate a strong commitment to safeguarding, equality, diversity and inclusion. Benefits 29 days annual leave plus bank holidays, increasing with service. Local Government Pension Scheme. Enhanced special leave provisions. Hybrid working opportunities. Ongoing training and professional development. Support with professional qualifications. Career progression opportunities. Supportive and collaborative working environment. Safeguarding The successful applicant will be subject to satisfactory references, an enhanced DBS check and all relevant safeguarding checks in line with safer recruitment requirements.
Aug 24, 2026
Full time
HR Officer Salary: £35,517 - £36,582 per annum (dependent on skills and experience) Contract: Permanent, Full Time Hours: 37 hours per week, 52 weeks per year (Monday to Thursday 9:00am - 5:30pm, Friday 9:00am - 5:00pm) Location: Croydon and surrounding areas, with hybrid working available Start Date: August 2026 or as soon as possible thereafter The Role An exciting opportunity has arisen for an organised and proactive HR Officer to join a supportive HR team. This role is ideal for an experienced HR Administrator looking to take the next step in their career, or an HR professional seeking a varied operational role within the education sector. You will provide HR support across multiple sites, ensuring HR processes are delivered efficiently, accurately and in line with safeguarding and employment requirements. Key Responsibilities Recruitment & Compliance Support recruitment campaigns from advert to appointment. Coordinate interviews and candidate communications. Complete pre-employment and safeguarding checks. Maintain Single Central Records (SCRs) in line with KCSIE requirements. Ensure personnel files and compliance records are accurate and up to date. HR Systems & Payroll Support HR, recruitment and compliance systems. Process payroll changes including starters, leavers, contractual changes and absences. Maintain HR records and produce reports as required. HR Operations Act as the first point of contact for HR enquiries. Provide administrative support for HR meetings and processes. Assist with audits, compliance activities and employee benefits administration. Support colleagues across the HR function when required. About You, the Successful Candidate Will: Have previous HR administration experience, ideally within education. Be confident managing a varied workload and working independently. Possess excellent organisational skills and attention to detail. Have experience maintaining accurate and confidential records. Demonstrate strong IT and administrative skills. Hold A-Levels (or equivalent). Be working towards, or willing to undertake, a CIPD Level 5 qualification. Have excellent communication and interpersonal skills. Be proactive, adaptable and committed to continuous improvement. Demonstrate a strong commitment to safeguarding, equality, diversity and inclusion. Benefits 29 days annual leave plus bank holidays, increasing with service. Local Government Pension Scheme. Enhanced special leave provisions. Hybrid working opportunities. Ongoing training and professional development. Support with professional qualifications. Career progression opportunities. Supportive and collaborative working environment. Safeguarding The successful applicant will be subject to satisfactory references, an enhanced DBS check and all relevant safeguarding checks in line with safer recruitment requirements.
Your new company An established and growing professional services organisation is seeking a Business Management Administrator to join its Farnham office. With ambitious growth plans, a collaborative culture and a strong commitment to employee development, this business has built a reputation for delivering exceptional service whilst investing heavily in its people. The organisation prides itself on fostering a supportive and inclusive environment where individuals are encouraged to develop their skills, contribute ideas and progress their careers. This is an exciting opportunity to join a successful business during a period of continued growth, supporting a busy office and becoming an integral part of the wider team. Your new role As a Business Management Administrator, you will play a key role in ensuring the smooth and efficient operation of the office. Working closely with the Business Management Team, you will provide comprehensive administrative and business support across multiple departments whilst helping to maintain excellent standards of service for both internal and external stakeholders. Your responsibilities will include: Supporting the day-to-day running of the office, including facilities, supplies and equipment management. Maintaining accurate records, databases, filing systems and archived documents, both electronic and paper-based. Providing administrative support across the organisation, including monthly billing activities and managing requests through internal support systems. Coordinating meetings, appointments and meeting room bookings. Liaising with colleagues, clients, suppliers and external partners to ensure effective communication and service delivery. Organising internal events, team-building activities, social functions and charity initiatives. Identifying opportunities to improve administrative processes and helping to drive greater efficiency across the business. Ensuring administrative procedures are followed and that confidential information is managed appropriately. This is a varied and rewarding opportunity ideally suited to someone who enjoys being at the centre of a busy office environment and takes pride in delivering first-class administrative support. What you'll need to succeed To be successful in this role, you will have previous experience in an administration, business support, office coordinator or operations support position and be comfortable managing a varied workload in a fast-paced environment. You will also demonstrate: Strong organisational and multitasking skills. Excellent written and verbal communication abilities. A proactive and positive approach to work. High levels of accuracy and attention to detail. Experience maintaining confidential information and sensitive records. Confidence using Microsoft Office and business systems. The ability to prioritise changing workloads and work effectively across multiple teams. A solution-focused mindset with a willingness to suggest and implement process improvements. A collaborative approach combined with the ability to work independently when required. Candidates should have GCSE Maths and English (or equivalent) and proven experience working within a professional office environment. What you'll get in return In return, you will join a growing and supportive organisation that genuinely values its employees and offers excellent opportunities for professional development. Benefits include: Flexible working hours around core business hours. 25 days' annual leave plus additional holiday-related benefits. Additional wellbeing day each year. Employee Assistance Programme. Health Cash Plan. Employee discounts and rewards platform. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee referral incentives. Life assurance cover. Regular company events and recognition programmes. Ongoing training and career development opportunities. What you need to do now If you are an experienced Administrator, Business Support Administrator, Office Coordinator or Operations Administrator looking for a varied and rewarding position within a growing professional services organisation, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Full time
Your new company An established and growing professional services organisation is seeking a Business Management Administrator to join its Farnham office. With ambitious growth plans, a collaborative culture and a strong commitment to employee development, this business has built a reputation for delivering exceptional service whilst investing heavily in its people. The organisation prides itself on fostering a supportive and inclusive environment where individuals are encouraged to develop their skills, contribute ideas and progress their careers. This is an exciting opportunity to join a successful business during a period of continued growth, supporting a busy office and becoming an integral part of the wider team. Your new role As a Business Management Administrator, you will play a key role in ensuring the smooth and efficient operation of the office. Working closely with the Business Management Team, you will provide comprehensive administrative and business support across multiple departments whilst helping to maintain excellent standards of service for both internal and external stakeholders. Your responsibilities will include: Supporting the day-to-day running of the office, including facilities, supplies and equipment management. Maintaining accurate records, databases, filing systems and archived documents, both electronic and paper-based. Providing administrative support across the organisation, including monthly billing activities and managing requests through internal support systems. Coordinating meetings, appointments and meeting room bookings. Liaising with colleagues, clients, suppliers and external partners to ensure effective communication and service delivery. Organising internal events, team-building activities, social functions and charity initiatives. Identifying opportunities to improve administrative processes and helping to drive greater efficiency across the business. Ensuring administrative procedures are followed and that confidential information is managed appropriately. This is a varied and rewarding opportunity ideally suited to someone who enjoys being at the centre of a busy office environment and takes pride in delivering first-class administrative support. What you'll need to succeed To be successful in this role, you will have previous experience in an administration, business support, office coordinator or operations support position and be comfortable managing a varied workload in a fast-paced environment. You will also demonstrate: Strong organisational and multitasking skills. Excellent written and verbal communication abilities. A proactive and positive approach to work. High levels of accuracy and attention to detail. Experience maintaining confidential information and sensitive records. Confidence using Microsoft Office and business systems. The ability to prioritise changing workloads and work effectively across multiple teams. A solution-focused mindset with a willingness to suggest and implement process improvements. A collaborative approach combined with the ability to work independently when required. Candidates should have GCSE Maths and English (or equivalent) and proven experience working within a professional office environment. What you'll get in return In return, you will join a growing and supportive organisation that genuinely values its employees and offers excellent opportunities for professional development. Benefits include: Flexible working hours around core business hours. 25 days' annual leave plus additional holiday-related benefits. Additional wellbeing day each year. Employee Assistance Programme. Health Cash Plan. Employee discounts and rewards platform. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee referral incentives. Life assurance cover. Regular company events and recognition programmes. Ongoing training and career development opportunities. What you need to do now If you are an experienced Administrator, Business Support Administrator, Office Coordinator or Operations Administrator looking for a varied and rewarding position within a growing professional services organisation, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Aug 24, 2026
Full time
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Your new company Our client is a well-established international engineering and services organisation, providing specialist solutions to customers across a range of safety-critical industries. With operations throughout the UK and globally, they are known for their commitment to innovation, operational excellence, and continuous improvement. As part of continued growth and development within their shared services function, they are looking to recruit an experienced Payroll Administrator to join their team on a temp-to-perm basis. This role would suit an experienced Payroll Administrator, Payroll Officer, or Payroll Specialist looking for a position where they can make a genuine impact and contribute to continuous improvement within a busy payroll function. Your new role Key Responsibilities: You will play a key role in delivering an accurate and timely payroll service, processing payroll from start to finish for approximately 900 employees using Dayforce. Support the accurate and timely processing of monthly and quarterly payrolls, including UK, Guernsey and the Philippines, ensuring payroll activities are completed in line with agreed deadlines and controls. Processing payroll changes including new starters, leavers, salary amendments, promotions, and deductions End-to-end monthly payroll processing for approximately 900 employees using Dayforce Support payroll year-end activity, including P11D preparation and submission, ensuring outputs are accurate and compliant with relevant requirements Ensuring PAYE, National Insurance, pension contributions, and statutory payments are processed correctly Reconciling payroll data and resolving discrepancies Handling payroll queries from employees and managers Maintaining accurate payroll records and ensuring GDPR compliance Supporting month-end and year-end payroll activities Working collaboratively with HR and Finance teams Reviewing existing payroll processes and recommending improvements to enhance efficiency and accuracy What you'll need to succeed Previous experience in payroll administration. Good working knowledge of payroll processes, statutory deductions, pension administration and payroll-related compliance requirements. Understanding of UK payroll legislation, including PAYE, National Insurance, Real Time Information submissions and year-end payroll requirements. High level of accuracy and attention to detail, with the ability to process, check and reconcile payroll data within agreed deadlines. Confident using payroll systems and Microsoft Office applications, particularly Excel, to maintain records, analyse data and support reporting. Strong organisational skills, with the ability to prioritise workload, manage routine deadlines and respond effectively to payroll queries. Clear and professional communication skills, with the ability to work collaboratively with HR, Finance, employees, managers and external payroll providers What you'll get in return Salary of 31,000 - 35,000 depending on experience Hybrid working with 2 days per week in the Bamber Bridge office 37-hour working week 25 days annual leave plus bank holidays Option to purchase up to 5 additional days annual leave Private pension scheme Opportunity to secure a permanent position within a growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Seasonal
Your new company Our client is a well-established international engineering and services organisation, providing specialist solutions to customers across a range of safety-critical industries. With operations throughout the UK and globally, they are known for their commitment to innovation, operational excellence, and continuous improvement. As part of continued growth and development within their shared services function, they are looking to recruit an experienced Payroll Administrator to join their team on a temp-to-perm basis. This role would suit an experienced Payroll Administrator, Payroll Officer, or Payroll Specialist looking for a position where they can make a genuine impact and contribute to continuous improvement within a busy payroll function. Your new role Key Responsibilities: You will play a key role in delivering an accurate and timely payroll service, processing payroll from start to finish for approximately 900 employees using Dayforce. Support the accurate and timely processing of monthly and quarterly payrolls, including UK, Guernsey and the Philippines, ensuring payroll activities are completed in line with agreed deadlines and controls. Processing payroll changes including new starters, leavers, salary amendments, promotions, and deductions End-to-end monthly payroll processing for approximately 900 employees using Dayforce Support payroll year-end activity, including P11D preparation and submission, ensuring outputs are accurate and compliant with relevant requirements Ensuring PAYE, National Insurance, pension contributions, and statutory payments are processed correctly Reconciling payroll data and resolving discrepancies Handling payroll queries from employees and managers Maintaining accurate payroll records and ensuring GDPR compliance Supporting month-end and year-end payroll activities Working collaboratively with HR and Finance teams Reviewing existing payroll processes and recommending improvements to enhance efficiency and accuracy What you'll need to succeed Previous experience in payroll administration. Good working knowledge of payroll processes, statutory deductions, pension administration and payroll-related compliance requirements. Understanding of UK payroll legislation, including PAYE, National Insurance, Real Time Information submissions and year-end payroll requirements. High level of accuracy and attention to detail, with the ability to process, check and reconcile payroll data within agreed deadlines. Confident using payroll systems and Microsoft Office applications, particularly Excel, to maintain records, analyse data and support reporting. Strong organisational skills, with the ability to prioritise workload, manage routine deadlines and respond effectively to payroll queries. Clear and professional communication skills, with the ability to work collaboratively with HR, Finance, employees, managers and external payroll providers What you'll get in return Salary of 31,000 - 35,000 depending on experience Hybrid working with 2 days per week in the Bamber Bridge office 37-hour working week 25 days annual leave plus bank holidays Option to purchase up to 5 additional days annual leave Private pension scheme Opportunity to secure a permanent position within a growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are seeking an organised and proactive Sales Administrator to join a growing and dynamic organisation. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong customer service, purchasing, administration and inventory management skills. Key Responsibilities Assist with sourcing goods and obtaining supplier quotations. Maintain accurate procurement records and supplier documentation. Raise purchase orders and monitor deliveries to ensure materials arrive on time. Provide general administrative support for procurement and warehouse operations. This role is split across the admin team and warehouse operations team. The role will primarily be based in the office however there will be some time spent in the warehouse, with the following responsibilities: Organise and maintain warehouse storage areas to support efficient stock control. Receive, inspect, and record incoming stock. Prepare and issue materials to support operational requirements. About You The ideal candidate will have: A driving licence is essential for this role as the role will involve some driving. Experience in procurement, purchasing, stores, warehousing, or inventory control. Excellent organisational and time management skills. Strong attention to detail and accuracy. Good working knowledge of Microsoft Office. Strong communication and interpersonal skills. A valid forklift licence is beneficial however a willingness to complete this is essential. What's on Offer Salary up to 28,000, negotiable dependant on experience. Ongoing training and development. Supportive and collaborative working environment. Opportunities for career progression. Company pension. Free on-site parking. Private medical insurance. Apply! If you're a reliable, organised individual with a passion for keeping procurement and warehouse operations running efficiently, we'd love to hear from you.
Aug 24, 2026
Full time
We are seeking an organised and proactive Sales Administrator to join a growing and dynamic organisation. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong customer service, purchasing, administration and inventory management skills. Key Responsibilities Assist with sourcing goods and obtaining supplier quotations. Maintain accurate procurement records and supplier documentation. Raise purchase orders and monitor deliveries to ensure materials arrive on time. Provide general administrative support for procurement and warehouse operations. This role is split across the admin team and warehouse operations team. The role will primarily be based in the office however there will be some time spent in the warehouse, with the following responsibilities: Organise and maintain warehouse storage areas to support efficient stock control. Receive, inspect, and record incoming stock. Prepare and issue materials to support operational requirements. About You The ideal candidate will have: A driving licence is essential for this role as the role will involve some driving. Experience in procurement, purchasing, stores, warehousing, or inventory control. Excellent organisational and time management skills. Strong attention to detail and accuracy. Good working knowledge of Microsoft Office. Strong communication and interpersonal skills. A valid forklift licence is beneficial however a willingness to complete this is essential. What's on Offer Salary up to 28,000, negotiable dependant on experience. Ongoing training and development. Supportive and collaborative working environment. Opportunities for career progression. Company pension. Free on-site parking. Private medical insurance. Apply! If you're a reliable, organised individual with a passion for keeping procurement and warehouse operations running efficiently, we'd love to hear from you.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. The role requires the ability to effectively collaborate and influence third-party administrators and senior PIC operational managers to effectively deliver new client projects onto the PIC book of business and into PIC's agreed operating model. It also requires buy-in from the same people to implement improvements to systems, processes, and technology, as appropriate. To apply knowledge, experience and oversight on the implementation of new schemes and how this impacts our policyholders, to deliver effective onboarding to our TPA's and assure good customer outcomes through controlled operational readiness, clear handover and effective go-live support. Support new business deal pitches with strong implementation knowledge and experience of scheme onboarding, and operational readiness requirements. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders on a consistent basis. To provide oversight and challenge across operational readiness activity, ensuring key risks, dependencies, readiness gaps, mitigations and Day 1/Day 2 actions are understood, owned and governed. Our Company values are expected to be reflected in the delivery and performance of every role. Specific accountabilities assigned to the role of Operational Readiness Manager within Customer Operations: Represent PIC on decisions relating to the delivery of client projects to the requisite standard and in line with PIC's operating model and operational readiness requirements. Support the Head of Pension Operations in providing a high level of service to clients and policyholders at all times. Manage with PIC transition manager and outsourced administration teams to deliver successful onboarding for PIC and Scheme Trustees, including clear ownership of readiness items, risks, mitigations and operational handover activity. Lead the operational readiness workstream ensuring effective oversight and governance of decisions, and challenge as required. Managing implementation delivery against the target operating models and escalating issues as required where go-live readiness, customer outcomes, service delivery or BAU transition may be impacted. Providing comprehensive MI and reporting on TPA implementation quality, operational readiness status, key risks, Day 1 / Day 2 activity, service readiness and post-go-live actions, evidencing value add of implementation team. Identify and implement internal process and service efficiencies to improve consistency, scalability and control across PIC's administration model. Develop more junior members of the PIC team to help them expand their role and increased responsibility. Manage the various project workstreams to on-boarding new schemes into the PIC operating model ensuring all scheme benefits are fully understood and specified, and that incoming data is fit for purpose for both administration and actuarial valuation, and ensuring the parallel payroll and pension increase runs have been fully tested and signed off or subject to clear agreed mitigations where any activity remains outstanding at go-live. Manage the team to deliver detailed analysis to ensure data is fit for purpose and satisfies all PIC requirements including data reconciliation and data verification work, and shadowing payroll and pension increase testing. Responsible for ensuring operational readiness requirements are communicated and implemented with Outsourced Admin Team and Customer Experience Team to ensure successful onboarding for PIC and Scheme Trustees, including calculation automation, website release, communications, and ensuring all process and documentation requirements are ready for go live including handover documents, scheme overview, WIP, training, contact model, reporting and post-go-live support arrangements. Collaborate with PIC internal actuaries to make sure valuation data requirements are fully understood and documented, including resolving data issues as required to achieve this. Lead calls/meetings with outsourced administrator to achieve desired timeframes and outcomes, including readiness checkpoints, issue resolution, escalation management and Go/No Go preparation. Prepare, review and present MI to PIC internal stakeholders and Senior Management covering readiness status, implementation quality, risks, service impacts and post-go-live actions. Identify and implement improvements/efficiencies in PIC's administration model. Ensure that the projects being completed meet agreed milestones and deliverables, whilst also meeting expected standard in quality and that any exceptions are clearly documented, owned and governed through to resolution. Complete internal projects relating to new business onboarding into the PIC model and continuous improvement of the operational readiness framework. Understand work within Pension Corporation's Guideline on Consumer Duty and ensure Consumer Duty considerations are reflected in onboarding, communications, customer journeys, reporting and service readiness activity. Knowledge Good technical knowledge of DB pension schemes Thorough knowledge of project management techniques Good knowledge of pension buy-ins & buy-outs Strong technical knowledge of scheme implementations from buy in to buy out Skills Strong organisational skills Strong communication skills Ability to persuade and influence both directly and indirectly Ability to manage people and other resources effectively Ability to organize work to meet deadlines Ability to work within defined procedures as recommended by functional teams Effective collaboration with key stakeholders Good commercial judgement Good level of Microsoft Excel competency and working knowledge of other MS products Experience High level of pension experience Experience in DB pension scheme onboarding Experience of complex data analysis work Prince2 or APMI or capable and willing to work towards it Experience working at a senior level in a corporate or consulting environment DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you'll have access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme, insurance for Travel, Private Medical, Critical Illness, Life Assurance and Income Protection, and much more.
Aug 22, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. The role requires the ability to effectively collaborate and influence third-party administrators and senior PIC operational managers to effectively deliver new client projects onto the PIC book of business and into PIC's agreed operating model. It also requires buy-in from the same people to implement improvements to systems, processes, and technology, as appropriate. To apply knowledge, experience and oversight on the implementation of new schemes and how this impacts our policyholders, to deliver effective onboarding to our TPA's and assure good customer outcomes through controlled operational readiness, clear handover and effective go-live support. Support new business deal pitches with strong implementation knowledge and experience of scheme onboarding, and operational readiness requirements. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders on a consistent basis. To provide oversight and challenge across operational readiness activity, ensuring key risks, dependencies, readiness gaps, mitigations and Day 1/Day 2 actions are understood, owned and governed. Our Company values are expected to be reflected in the delivery and performance of every role. Specific accountabilities assigned to the role of Operational Readiness Manager within Customer Operations: Represent PIC on decisions relating to the delivery of client projects to the requisite standard and in line with PIC's operating model and operational readiness requirements. Support the Head of Pension Operations in providing a high level of service to clients and policyholders at all times. Manage with PIC transition manager and outsourced administration teams to deliver successful onboarding for PIC and Scheme Trustees, including clear ownership of readiness items, risks, mitigations and operational handover activity. Lead the operational readiness workstream ensuring effective oversight and governance of decisions, and challenge as required. Managing implementation delivery against the target operating models and escalating issues as required where go-live readiness, customer outcomes, service delivery or BAU transition may be impacted. Providing comprehensive MI and reporting on TPA implementation quality, operational readiness status, key risks, Day 1 / Day 2 activity, service readiness and post-go-live actions, evidencing value add of implementation team. Identify and implement internal process and service efficiencies to improve consistency, scalability and control across PIC's administration model. Develop more junior members of the PIC team to help them expand their role and increased responsibility. Manage the various project workstreams to on-boarding new schemes into the PIC operating model ensuring all scheme benefits are fully understood and specified, and that incoming data is fit for purpose for both administration and actuarial valuation, and ensuring the parallel payroll and pension increase runs have been fully tested and signed off or subject to clear agreed mitigations where any activity remains outstanding at go-live. Manage the team to deliver detailed analysis to ensure data is fit for purpose and satisfies all PIC requirements including data reconciliation and data verification work, and shadowing payroll and pension increase testing. Responsible for ensuring operational readiness requirements are communicated and implemented with Outsourced Admin Team and Customer Experience Team to ensure successful onboarding for PIC and Scheme Trustees, including calculation automation, website release, communications, and ensuring all process and documentation requirements are ready for go live including handover documents, scheme overview, WIP, training, contact model, reporting and post-go-live support arrangements. Collaborate with PIC internal actuaries to make sure valuation data requirements are fully understood and documented, including resolving data issues as required to achieve this. Lead calls/meetings with outsourced administrator to achieve desired timeframes and outcomes, including readiness checkpoints, issue resolution, escalation management and Go/No Go preparation. Prepare, review and present MI to PIC internal stakeholders and Senior Management covering readiness status, implementation quality, risks, service impacts and post-go-live actions. Identify and implement improvements/efficiencies in PIC's administration model. Ensure that the projects being completed meet agreed milestones and deliverables, whilst also meeting expected standard in quality and that any exceptions are clearly documented, owned and governed through to resolution. Complete internal projects relating to new business onboarding into the PIC model and continuous improvement of the operational readiness framework. Understand work within Pension Corporation's Guideline on Consumer Duty and ensure Consumer Duty considerations are reflected in onboarding, communications, customer journeys, reporting and service readiness activity. Knowledge Good technical knowledge of DB pension schemes Thorough knowledge of project management techniques Good knowledge of pension buy-ins & buy-outs Strong technical knowledge of scheme implementations from buy in to buy out Skills Strong organisational skills Strong communication skills Ability to persuade and influence both directly and indirectly Ability to manage people and other resources effectively Ability to organize work to meet deadlines Ability to work within defined procedures as recommended by functional teams Effective collaboration with key stakeholders Good commercial judgement Good level of Microsoft Excel competency and working knowledge of other MS products Experience High level of pension experience Experience in DB pension scheme onboarding Experience of complex data analysis work Prince2 or APMI or capable and willing to work towards it Experience working at a senior level in a corporate or consulting environment DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you'll have access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme, insurance for Travel, Private Medical, Critical Illness, Life Assurance and Income Protection, and much more.
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
Aug 21, 2026
Full time
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
Job Advert: Workshop Administrator Location: Lancaster Contract Type: Temporary Monday to Friday 8am to 4pm Are you an organised and proactive individual with a passion for administration? Our client, a leading organisation in the manufacturing and production sector, is seeking a Workshop Administrator to join their dynamic team in Lancaster. This is an exciting opportunity to contribute to a thriving environment where your skills will be valued and your efforts recognised! Key Responsibilities: As a Workshop Administrator, you will play a crucial role in ensuring the smooth operation of the workshop. Your responsibilities will include: Administrative Support: Providing comprehensive administrative assistance to the workshop team, ensuring all documentation and records are maintained accurately. Scheduling & Coordination: Managing appointments, scheduling maintenance activities, and coordinating with various departments to facilitate seamless operations. Communication: Serving as a key point of contact for internal and external stakeholders, handling inquiries professionally and efficiently. Inventory Management: Assisting in monitoring stock levels and managing supplies to ensure the workshop is always well-equipped. Reporting: Compiling and maintaining records, reports, and databases as required to support workshop operations. Ideal Candidate: Our client is looking for someone who embodies the following qualities: Experience: Previous experience in an administrative role, preferably within a manufacturing or production environment. Organisational Skills: Exceptional ability to prioritise tasks and manage time effectively to meet deadlines. Communication Skills: Strong verbal and written communication skills, allowing for effective interaction with team members and external contacts. Attention to Detail: A keen eye for detail to ensure accuracy in all administrative tasks. Team Player: A collaborative spirit, ready to support colleagues and contribute positively to the team dynamic. Why Join This Organisation? This is not just another job; it's an opportunity to become part of a vibrant and supportive workplace that values its employees. The employer is committed to fostering a positive atmosphere where you can thrive and grow professionally. Here are a few reasons to consider this opportunity: Dynamic Environment: Engage in a fast-paced setting where no two days are the same. Professional Development: Opportunities for growth and skill enhancement within the organisation. Supportive Team: Work alongside a friendly team that values collaboration and innovation. Competitive Pay: Receive a competitive salary package reflective of your skills and experience. If you are ready to take the next step in your administrative career and contribute to a forward-thinking organisation, this could be the perfect role for you! How to Apply: To express your interest in this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. Applications will be reviewed on a rolling basis, so don't delay! Seize the chance to make a difference in a vibrant manufacturing environment! Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 20, 2026
Seasonal
Job Advert: Workshop Administrator Location: Lancaster Contract Type: Temporary Monday to Friday 8am to 4pm Are you an organised and proactive individual with a passion for administration? Our client, a leading organisation in the manufacturing and production sector, is seeking a Workshop Administrator to join their dynamic team in Lancaster. This is an exciting opportunity to contribute to a thriving environment where your skills will be valued and your efforts recognised! Key Responsibilities: As a Workshop Administrator, you will play a crucial role in ensuring the smooth operation of the workshop. Your responsibilities will include: Administrative Support: Providing comprehensive administrative assistance to the workshop team, ensuring all documentation and records are maintained accurately. Scheduling & Coordination: Managing appointments, scheduling maintenance activities, and coordinating with various departments to facilitate seamless operations. Communication: Serving as a key point of contact for internal and external stakeholders, handling inquiries professionally and efficiently. Inventory Management: Assisting in monitoring stock levels and managing supplies to ensure the workshop is always well-equipped. Reporting: Compiling and maintaining records, reports, and databases as required to support workshop operations. Ideal Candidate: Our client is looking for someone who embodies the following qualities: Experience: Previous experience in an administrative role, preferably within a manufacturing or production environment. Organisational Skills: Exceptional ability to prioritise tasks and manage time effectively to meet deadlines. Communication Skills: Strong verbal and written communication skills, allowing for effective interaction with team members and external contacts. Attention to Detail: A keen eye for detail to ensure accuracy in all administrative tasks. Team Player: A collaborative spirit, ready to support colleagues and contribute positively to the team dynamic. Why Join This Organisation? This is not just another job; it's an opportunity to become part of a vibrant and supportive workplace that values its employees. The employer is committed to fostering a positive atmosphere where you can thrive and grow professionally. Here are a few reasons to consider this opportunity: Dynamic Environment: Engage in a fast-paced setting where no two days are the same. Professional Development: Opportunities for growth and skill enhancement within the organisation. Supportive Team: Work alongside a friendly team that values collaboration and innovation. Competitive Pay: Receive a competitive salary package reflective of your skills and experience. If you are ready to take the next step in your administrative career and contribute to a forward-thinking organisation, this could be the perfect role for you! How to Apply: To express your interest in this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. Applications will be reviewed on a rolling basis, so don't delay! Seize the chance to make a difference in a vibrant manufacturing environment! Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator Location: Outskirt of Aylesbury Hours: Monday-Friday, 8:00am-4:30pm Pay: £13.00-£15.00 per hour, depending on experience Assignment: 6-9 months, potentially longer Transport: Own transport essential due to location Pertemps Recruitment Partnership is currently recruiting for an experienced Administrator to join an established operational environment based on the outskirt of Aylesbury. This is an excellent opportunity for an organised and detail-focused administrator who is looking to build on their operational experience, with the potential to develop into a Demand Planner / Planning role within a manufacturing environment . Full training and guidance will be provided to support the successful candidate in developing their planning skills. Please note: due to the location, candidates must have their own transport. The Role As an Administrator, you will provide essential administrative and operational support to the planning and service centre functions. You will play a key role in ensuring information, systems and workflows are accurate, up to date and effectively communicated across multiple stakeholders. The role would suit someone who enjoys working in a busy operational environment and has excellent attention to detail, organisation and communication skills. You will initially focus on administrative and planning coordination activities, with the opportunity to develop your knowledge and experience towards a future Demand Planner position. Key Responsibilities Maintain accurate and up-to-date information across operational and planning systems. Update job statuses and ensure planning information reflects current operational activity. Provide administrative support to planners and operational teams. Ensure planning information and documentation is complete and accurate. Coordinate information between operations, transport and other internal stakeholders. Track job progress and identify missing, incomplete or inaccurate information. Maintain accurate records and ensure information is readily accessible. Support daily operational reporting, tracking and workload updates. Assist with planning handovers and ensure continuity of information. Identify data discrepancies and support their resolution. Follow defined processes and maintain high standards of data integrity. Support the team with general administrative and coordination duties. Contribute to continuous improvement by highlighting recurring process or data issues. Develop an understanding of planning principles, capacity and demand management with training and guidance. Development Opportunity - Demand Planning For the right candidate, this position offers the potential to progress into a Demand Planner / Service Centre Planner role within a manufacturing and operational environment. With training and guidance, you will have the opportunity to develop skills in: Forward planning and scheduling. Understanding demand and operational requirements. Capacity and resource planning. Workforce and workload management. Stock, fleet and asset utilisation. Monitoring planning performance and identifying variances. Working with planning systems and data. Coordinating across operations, transport, supply chain and other stakeholders. Identifying operational risks and supporting contingency planning. Continuous improvement and planning process development. About You We are specifically looking for a candidate with: Significant administrative experience within an operational environment. Strong organisational skills and excellent attention to detail. The ability and potential to progress into a Demand Planner role within a manufacturing environment. Confidence working with multiple stakeholders and fast-paced operational workflows. Excellent communication and interpersonal skills. Strong data accuracy and information management skills. Good Microsoft Excel and general IT skills. The ability to manage competing priorities and work to deadlines. A methodical and process-driven approach. A willingness to learn and develop within planning and operational functions. Previous experience within manufacturing, construction, logistics, production or a similar operational environment would be advantageous. What We're Looking For This role is particularly suited to an experienced administrator who is ready to take the next step in their career and develop towards a planning-focused position. You don't necessarily need to have previous Demand Planning experience. What is important is that you have strong administration and coordination experience, are comfortable working with data and operational information, and have the drive and capability to develop your planning knowledge. Details If you are an experienced administrator looking for an opportunity to develop your career within operational planning and potentially progress into a Demand Planner role, apply today .
Aug 20, 2026
Full time
Administrator Location: Outskirt of Aylesbury Hours: Monday-Friday, 8:00am-4:30pm Pay: £13.00-£15.00 per hour, depending on experience Assignment: 6-9 months, potentially longer Transport: Own transport essential due to location Pertemps Recruitment Partnership is currently recruiting for an experienced Administrator to join an established operational environment based on the outskirt of Aylesbury. This is an excellent opportunity for an organised and detail-focused administrator who is looking to build on their operational experience, with the potential to develop into a Demand Planner / Planning role within a manufacturing environment . Full training and guidance will be provided to support the successful candidate in developing their planning skills. Please note: due to the location, candidates must have their own transport. The Role As an Administrator, you will provide essential administrative and operational support to the planning and service centre functions. You will play a key role in ensuring information, systems and workflows are accurate, up to date and effectively communicated across multiple stakeholders. The role would suit someone who enjoys working in a busy operational environment and has excellent attention to detail, organisation and communication skills. You will initially focus on administrative and planning coordination activities, with the opportunity to develop your knowledge and experience towards a future Demand Planner position. Key Responsibilities Maintain accurate and up-to-date information across operational and planning systems. Update job statuses and ensure planning information reflects current operational activity. Provide administrative support to planners and operational teams. Ensure planning information and documentation is complete and accurate. Coordinate information between operations, transport and other internal stakeholders. Track job progress and identify missing, incomplete or inaccurate information. Maintain accurate records and ensure information is readily accessible. Support daily operational reporting, tracking and workload updates. Assist with planning handovers and ensure continuity of information. Identify data discrepancies and support their resolution. Follow defined processes and maintain high standards of data integrity. Support the team with general administrative and coordination duties. Contribute to continuous improvement by highlighting recurring process or data issues. Develop an understanding of planning principles, capacity and demand management with training and guidance. Development Opportunity - Demand Planning For the right candidate, this position offers the potential to progress into a Demand Planner / Service Centre Planner role within a manufacturing and operational environment. With training and guidance, you will have the opportunity to develop skills in: Forward planning and scheduling. Understanding demand and operational requirements. Capacity and resource planning. Workforce and workload management. Stock, fleet and asset utilisation. Monitoring planning performance and identifying variances. Working with planning systems and data. Coordinating across operations, transport, supply chain and other stakeholders. Identifying operational risks and supporting contingency planning. Continuous improvement and planning process development. About You We are specifically looking for a candidate with: Significant administrative experience within an operational environment. Strong organisational skills and excellent attention to detail. The ability and potential to progress into a Demand Planner role within a manufacturing environment. Confidence working with multiple stakeholders and fast-paced operational workflows. Excellent communication and interpersonal skills. Strong data accuracy and information management skills. Good Microsoft Excel and general IT skills. The ability to manage competing priorities and work to deadlines. A methodical and process-driven approach. A willingness to learn and develop within planning and operational functions. Previous experience within manufacturing, construction, logistics, production or a similar operational environment would be advantageous. What We're Looking For This role is particularly suited to an experienced administrator who is ready to take the next step in their career and develop towards a planning-focused position. You don't necessarily need to have previous Demand Planning experience. What is important is that you have strong administration and coordination experience, are comfortable working with data and operational information, and have the drive and capability to develop your planning knowledge. Details If you are an experienced administrator looking for an opportunity to develop your career within operational planning and potentially progress into a Demand Planner role, apply today .
At XPS, we don't just value the work you do - we value you. Your ambition, your ideas, your career goals and your life outside of work.Whether you're looking for your next challenge, greater flexibility, or a place where you can make a real impact, you'll find opportunities to thrive at XPS. We're built on collaboration, trust and expertise, giving our people the freedom to work their way, shape their path and be themselves.If you're looking for a career where you can grow, belong and make a difference, we'd love to hear from you.Find a career that's built for you. Job profile for De-Risking Operations Lead De-Risking Operations Lead Bristol De-Risking Operations Lead The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required.If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Job details Contractual hours 36.25 Basis Full time Job category/type - XPS Administration Date posted 14/07/2026 Job reference REQ003723 Job description De-Risking Operations Lead Location: Bristol Grade: Senior Consultant Employment Type: Permanent, Full Time Hybrid REQ003723 About XPS Group: XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members. About the Team: The De-risking team forms part of the Administration Projects Team and undertakes a range of specialist project activities to support pension scheme de-risking, buy-in and buy-out workstreams. The team works closely with client teams, calculation specialists, data specialists, administrators, consultants and wider XPS stakeholders to deliver high-quality outputs for complex pension projects. The team's work includes preparation and review of bulk insurer data sets, benefit audits, benefit rectification activity, data cleanse work, query resolution and support for wider bulk annuity transaction activity. As demand for de-risking services continues to grow, this role will provide operational leadership, escalation support and process oversight to help ensure consistent, collaborative and efficient delivery across the function. Key Responsibilities: Act as the operational escalation point for complex de-risking queries, delivery issues and workstream challenges, ensuring matters are triaged, progressed and resolved effectively. Work closely with the De-risking Operations Manager and De-risking Management Team to support the smooth running of de-risking operations. Provide line management, coaching and support to the De-risking Team Managers, helping them to manage performance, workloads, priorities and colleague development. Support consistent working practices across the de-risking teams, ensuring that processes are understood, followed and continuously improved. Review existing processes, controls and ways of working to identify inefficiencies, risks, duplication or gaps, and lead activity to improve them. Work collaboratively with colleagues across XPS, including client teams, administration teams, project teams, calculation teams, data specialists and consulting colleagues, to resolve issues and improve end-to-end delivery. Support effective collaboration across buy-in and buy-out workstreams, ensuring all parties understand their responsibilities, dependencies, deadlines and escalation routes. Facilitate joined-up communication between de-risking teams and wider stakeholders to reduce avoidable rework, late-stage issues and unclear ownership. Provide operational insight to support planning, resourcing, prioritisation and management reporting across de-risking activity. Help identify recurring issues, themes and root causes, and ensure lessons learned are captured and used to improve future delivery. Ensure budgets, income expectations and commercial considerations are factored into operational planning, prioritisation and delivery decisions, helping to balance quality, efficiency and financial performance. Support the creation, maintenance and adoption of process documentation, guidance notes, training material and standardised ways of working. Promote a culture of collaboration, accountability, quality and continuous improvement across the de-risking function. Act as a role model for XPS values, supporting inclusive working practices and helping colleagues to perform at their best. Undertake other activities of a similar nature that fall within the role holder's capabilities, reflecting the evolving needs of the business. Key Accountabilities: Escalation management: Ensuring complex queries and operational issues are resolved promptly, with clear ownership and appropriate stakeholder engagement. People management: Line managing De-risking Team Managers, supporting performance, development, engagement and effective workload management. Process improvement: Reviewing current processes and leading improvement activity to enhance efficiency, quality, consistency and control. Stakeholder collaboration: Working with colleagues across XPS to improve communication, handoffs, planning and resolution of cross-team issues. Buy-in workstream coordination: Supporting collaborative working across all parties involved in buy-in activity, helping to ensure aligned delivery and reduced operational friction. Commercial awareness: Ensuring budgets, income and financial implications are considered when planning, prioritising and delivering de-risking work. Quality and risk management: Identifying risks, recurring issues and areas of non-compliance with agreed processes, and supporting actions to address them Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities. Your Profile: Essential: Strong experience within pensions administration, administration projects or a related pensions operational environment. Good understanding of defined benefit pension schemes and the operational requirements involved in de-risking, buy-in or bulk annuity project activity. Proven ability to manage complex queries, issues and escalations through to resolution. Experience of working with multiple stakeholders across different teams, functions or business areas. Strong people management skills, with the ability to coach, support and develop team managers or colleagues. Excellent organisational and prioritisation skills, with the ability to manage competing demands in a fast-paced environment. Strong communication skills, with the ability to explain complex issues clearly and influence positive outcomes. Ability to review processes, identify improvement opportunities and implement practical changes. Strong problem-solving skills, with a proactive and collaborative approach. High attention to detail and a strong commitment to quality, accuracy and risk management. Confident using Microsoft Office applications and project or workflow management tools. Commitment to acting in line with XPS values and supporting an inclusive, collaborative working environment. What We Offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. Equal Opportunity Statement: XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Eligibility: Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. Who are we: To find out more please visit:
Aug 19, 2026
Full time
At XPS, we don't just value the work you do - we value you. Your ambition, your ideas, your career goals and your life outside of work.Whether you're looking for your next challenge, greater flexibility, or a place where you can make a real impact, you'll find opportunities to thrive at XPS. We're built on collaboration, trust and expertise, giving our people the freedom to work their way, shape their path and be themselves.If you're looking for a career where you can grow, belong and make a difference, we'd love to hear from you.Find a career that's built for you. Job profile for De-Risking Operations Lead De-Risking Operations Lead Bristol De-Risking Operations Lead The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required.If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Job details Contractual hours 36.25 Basis Full time Job category/type - XPS Administration Date posted 14/07/2026 Job reference REQ003723 Job description De-Risking Operations Lead Location: Bristol Grade: Senior Consultant Employment Type: Permanent, Full Time Hybrid REQ003723 About XPS Group: XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members. About the Team: The De-risking team forms part of the Administration Projects Team and undertakes a range of specialist project activities to support pension scheme de-risking, buy-in and buy-out workstreams. The team works closely with client teams, calculation specialists, data specialists, administrators, consultants and wider XPS stakeholders to deliver high-quality outputs for complex pension projects. The team's work includes preparation and review of bulk insurer data sets, benefit audits, benefit rectification activity, data cleanse work, query resolution and support for wider bulk annuity transaction activity. As demand for de-risking services continues to grow, this role will provide operational leadership, escalation support and process oversight to help ensure consistent, collaborative and efficient delivery across the function. Key Responsibilities: Act as the operational escalation point for complex de-risking queries, delivery issues and workstream challenges, ensuring matters are triaged, progressed and resolved effectively. Work closely with the De-risking Operations Manager and De-risking Management Team to support the smooth running of de-risking operations. Provide line management, coaching and support to the De-risking Team Managers, helping them to manage performance, workloads, priorities and colleague development. Support consistent working practices across the de-risking teams, ensuring that processes are understood, followed and continuously improved. Review existing processes, controls and ways of working to identify inefficiencies, risks, duplication or gaps, and lead activity to improve them. Work collaboratively with colleagues across XPS, including client teams, administration teams, project teams, calculation teams, data specialists and consulting colleagues, to resolve issues and improve end-to-end delivery. Support effective collaboration across buy-in and buy-out workstreams, ensuring all parties understand their responsibilities, dependencies, deadlines and escalation routes. Facilitate joined-up communication between de-risking teams and wider stakeholders to reduce avoidable rework, late-stage issues and unclear ownership. Provide operational insight to support planning, resourcing, prioritisation and management reporting across de-risking activity. Help identify recurring issues, themes and root causes, and ensure lessons learned are captured and used to improve future delivery. Ensure budgets, income expectations and commercial considerations are factored into operational planning, prioritisation and delivery decisions, helping to balance quality, efficiency and financial performance. Support the creation, maintenance and adoption of process documentation, guidance notes, training material and standardised ways of working. Promote a culture of collaboration, accountability, quality and continuous improvement across the de-risking function. Act as a role model for XPS values, supporting inclusive working practices and helping colleagues to perform at their best. Undertake other activities of a similar nature that fall within the role holder's capabilities, reflecting the evolving needs of the business. Key Accountabilities: Escalation management: Ensuring complex queries and operational issues are resolved promptly, with clear ownership and appropriate stakeholder engagement. People management: Line managing De-risking Team Managers, supporting performance, development, engagement and effective workload management. Process improvement: Reviewing current processes and leading improvement activity to enhance efficiency, quality, consistency and control. Stakeholder collaboration: Working with colleagues across XPS to improve communication, handoffs, planning and resolution of cross-team issues. Buy-in workstream coordination: Supporting collaborative working across all parties involved in buy-in activity, helping to ensure aligned delivery and reduced operational friction. Commercial awareness: Ensuring budgets, income and financial implications are considered when planning, prioritising and delivering de-risking work. Quality and risk management: Identifying risks, recurring issues and areas of non-compliance with agreed processes, and supporting actions to address them Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities. Your Profile: Essential: Strong experience within pensions administration, administration projects or a related pensions operational environment. Good understanding of defined benefit pension schemes and the operational requirements involved in de-risking, buy-in or bulk annuity project activity. Proven ability to manage complex queries, issues and escalations through to resolution. Experience of working with multiple stakeholders across different teams, functions or business areas. Strong people management skills, with the ability to coach, support and develop team managers or colleagues. Excellent organisational and prioritisation skills, with the ability to manage competing demands in a fast-paced environment. Strong communication skills, with the ability to explain complex issues clearly and influence positive outcomes. Ability to review processes, identify improvement opportunities and implement practical changes. Strong problem-solving skills, with a proactive and collaborative approach. High attention to detail and a strong commitment to quality, accuracy and risk management. Confident using Microsoft Office applications and project or workflow management tools. Commitment to acting in line with XPS values and supporting an inclusive, collaborative working environment. What We Offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. Equal Opportunity Statement: XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Eligibility: Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. Who are we: To find out more please visit:
Pertemps Stoke on Trent
Stoke-on-trent, Staffordshire
Logistics Operations Administrator Up to £25,613 per annum Full Time Permanent Monday to Friday, 8:30am - 5:00pm Are you a highly organised administrator with experience in logistics? Do you thrive in a fast-paced environment where no two days are the same? Our client, a well-established and growing business based in Stoke-on-Trent, is looking to recruit an ambitious Logistics Operations Administrator to join their Operations team. This is an excellent opportunity for someone who enjoys coordinating multiple tasks, solving problems, and working collaboratively across departments to ensure exceptional service delivery. The RoleAs a Logistics Operations Administrator, you'll play a key role in supporting the Group Logistics function, ensuring the smooth movement of goods and providing vital administrative support across both logistics and purchasing activities. Key ResponsibilitiesLogistics & Operations Coordinate courier, pallet network, haulage, and specialist transport bookings. Monitor deliveries, obtain Proof of Delivery (PODs), and follow up on outstanding shipments. Investigate delivery issues, damages, shortages, and service failures. Manage logistics non-conformances and carrier claims. Liaise with branches, customers, carriers, and logistics partners to resolve queries efficiently. Maintain transport records, logistics documentation, and carrier information. Support KPI reporting, route planning, and vehicle compliance administration. Assist with continuous improvement initiatives and logistics projects. Purchasing Support Produce purchase requirement and stock replenishment reports. Monitor purchase orders and chase outstanding supplier deliveries. Utilise CRM data to identify future stock requirements linked to major projects. Support supplier performance monitoring and maintain accurate purchasing records. Assist with stock valuation, inventory analysis, and stock counts. Investigate stock discrepancies and implement corrective actions. Monitor and report on slow-moving and obsolete stock. Maintain accurate cost prices and purchasing information within company systems. Support Supplier Relationship Management (SRM) activities and product traceability reporting. About YouWe're looking for an enthusiastic and proactive individual who enjoys working as part of a team and takes pride in delivering high-quality work. The Ideal Candidate Will Have: Previous administration experience within logistics, transport, purchasing, or supply chain environments Excellent organisational and time management skills Strong attention to detail and accuracy Confident communication skills, both over the phone and face-to-face The ability to multitask and manage competing priorities A proactive attitude with a genuine desire to learn and develop Strong customer service skills with an internal and external customer focus The ability to stay calm and solution-focused under pressure A collaborative and reliable approach to work Flexibility and willingness to support wider business needs when required What's On Offer? Salary up to £25,613 per year Company pension scheme Sick pay Company events Casual dress Ongoing training and development opportunities Friendly and supportive team environment Genuine opportunity to develop your skills within logistics and operations If you're looking for a varied role where you can make a real impact and develop your career within a successful and growing business, we'd love to hear from you. Apply today to be considered for this exciting opportunity.
Aug 19, 2026
Full time
Logistics Operations Administrator Up to £25,613 per annum Full Time Permanent Monday to Friday, 8:30am - 5:00pm Are you a highly organised administrator with experience in logistics? Do you thrive in a fast-paced environment where no two days are the same? Our client, a well-established and growing business based in Stoke-on-Trent, is looking to recruit an ambitious Logistics Operations Administrator to join their Operations team. This is an excellent opportunity for someone who enjoys coordinating multiple tasks, solving problems, and working collaboratively across departments to ensure exceptional service delivery. The RoleAs a Logistics Operations Administrator, you'll play a key role in supporting the Group Logistics function, ensuring the smooth movement of goods and providing vital administrative support across both logistics and purchasing activities. Key ResponsibilitiesLogistics & Operations Coordinate courier, pallet network, haulage, and specialist transport bookings. Monitor deliveries, obtain Proof of Delivery (PODs), and follow up on outstanding shipments. Investigate delivery issues, damages, shortages, and service failures. Manage logistics non-conformances and carrier claims. Liaise with branches, customers, carriers, and logistics partners to resolve queries efficiently. Maintain transport records, logistics documentation, and carrier information. Support KPI reporting, route planning, and vehicle compliance administration. Assist with continuous improvement initiatives and logistics projects. Purchasing Support Produce purchase requirement and stock replenishment reports. Monitor purchase orders and chase outstanding supplier deliveries. Utilise CRM data to identify future stock requirements linked to major projects. Support supplier performance monitoring and maintain accurate purchasing records. Assist with stock valuation, inventory analysis, and stock counts. Investigate stock discrepancies and implement corrective actions. Monitor and report on slow-moving and obsolete stock. Maintain accurate cost prices and purchasing information within company systems. Support Supplier Relationship Management (SRM) activities and product traceability reporting. About YouWe're looking for an enthusiastic and proactive individual who enjoys working as part of a team and takes pride in delivering high-quality work. The Ideal Candidate Will Have: Previous administration experience within logistics, transport, purchasing, or supply chain environments Excellent organisational and time management skills Strong attention to detail and accuracy Confident communication skills, both over the phone and face-to-face The ability to multitask and manage competing priorities A proactive attitude with a genuine desire to learn and develop Strong customer service skills with an internal and external customer focus The ability to stay calm and solution-focused under pressure A collaborative and reliable approach to work Flexibility and willingness to support wider business needs when required What's On Offer? Salary up to £25,613 per year Company pension scheme Sick pay Company events Casual dress Ongoing training and development opportunities Friendly and supportive team environment Genuine opportunity to develop your skills within logistics and operations If you're looking for a varied role where you can make a real impact and develop your career within a successful and growing business, we'd love to hear from you. Apply today to be considered for this exciting opportunity.
Our client, a well-established global organisation in the engineering sector, is currently seeking a Benefits & Pensions Consultant to join their team. This is a fantastic opportunity to build and broaden your experience in a complex environment where your contribution will truly make a difference. Key Responsibilities: Report to the Benefits and Pensions Manager, supporting the delivery and governance of the UK & Ireland Defined Contribution pension arrangements, including provider coordination, compliance tracking, and pension administration support Own all pension-related activity within the benefits portal, provider relationships, bi-weekly account meetings with benefits platform provider, and annual renewal activity Manage day-to-day pension operations, working with brokers, pension administrators, and the internal Benefits Operations teams, and handling escalated member queries Assist with the preparation and maintenance of governance documentation, reporting, and operational trackers across DC pensions and wider UK & Europe benefits as appropriate Provide operational support across UK & Europe benefits programmes, including health, protection, and wellbeing, as directed by the Benefits and Pensions Manager Support financial wellbeing activities, including coordinating educational sessions, communications, and provider-led events Support the administration of life assurance schemes and death-in-service claims and oversee the annual Bonus Waiver process Contribute to pensions, benefits, and financial wellbeing communications and engagement, ensuring alignment with wider benefits communication timelines Job Requirements: Understanding of Defined Contribution pensions including auto-enrolment rules, retirement options, and governance framework Experience working in pensions, benefits, HR, or a related area, with an interest in developing further Strong communication, presentation, and stakeholder management skills, with the ability to explain concepts clearly and support employee queries Experience using benefits platforms or similar systems is desirable but not essential Benefits: Explore the rewards and benefits that help you thrive - at every stage of your life and career. Enjoy competitive salaries, employee rewards, and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial, and lifestyle choices. Benefit from numerous opportunities for training and professional development to grow your skills and expertise. Our flexible hybrid working culture and holiday allowances support a balanced and fulfilling personal life. If you are an experienced Benefits & Pensions Consultant looking for a new opportunity to develop your career, we would love to hear from you. Apply now to join our client's dynamic and talented team.
Aug 18, 2026
Full time
Our client, a well-established global organisation in the engineering sector, is currently seeking a Benefits & Pensions Consultant to join their team. This is a fantastic opportunity to build and broaden your experience in a complex environment where your contribution will truly make a difference. Key Responsibilities: Report to the Benefits and Pensions Manager, supporting the delivery and governance of the UK & Ireland Defined Contribution pension arrangements, including provider coordination, compliance tracking, and pension administration support Own all pension-related activity within the benefits portal, provider relationships, bi-weekly account meetings with benefits platform provider, and annual renewal activity Manage day-to-day pension operations, working with brokers, pension administrators, and the internal Benefits Operations teams, and handling escalated member queries Assist with the preparation and maintenance of governance documentation, reporting, and operational trackers across DC pensions and wider UK & Europe benefits as appropriate Provide operational support across UK & Europe benefits programmes, including health, protection, and wellbeing, as directed by the Benefits and Pensions Manager Support financial wellbeing activities, including coordinating educational sessions, communications, and provider-led events Support the administration of life assurance schemes and death-in-service claims and oversee the annual Bonus Waiver process Contribute to pensions, benefits, and financial wellbeing communications and engagement, ensuring alignment with wider benefits communication timelines Job Requirements: Understanding of Defined Contribution pensions including auto-enrolment rules, retirement options, and governance framework Experience working in pensions, benefits, HR, or a related area, with an interest in developing further Strong communication, presentation, and stakeholder management skills, with the ability to explain concepts clearly and support employee queries Experience using benefits platforms or similar systems is desirable but not essential Benefits: Explore the rewards and benefits that help you thrive - at every stage of your life and career. Enjoy competitive salaries, employee rewards, and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial, and lifestyle choices. Benefit from numerous opportunities for training and professional development to grow your skills and expertise. Our flexible hybrid working culture and holiday allowances support a balanced and fulfilling personal life. If you are an experienced Benefits & Pensions Consultant looking for a new opportunity to develop your career, we would love to hear from you. Apply now to join our client's dynamic and talented team.
Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business
Aug 17, 2026
Full time
Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business
