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Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix maintenance, and ongoing infrastructure support. The role owns the operational execution model, ensuring safe, high-quality, and cost-effective delivery through a mix of internal teams and third party partners. The role also leads the Technical Support function, providing second-line technical guidance to field engineers and partners, and acting as a critical interface between Networks, Platforms, and on ground delivery resources. Reporting directly to RW's Chief Operating Officer, the role is accountable for ensuring rollout execution aligns with strategic objectives and operational excellence. Field Operations Leadership Own all field based operational activity from site build readiness through to live service operations. Define and operate a scalable field operations model covering: Network site build support and commissioning Customer CPE installation Break/fix and reactive maintenance Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs, and commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime of key network sites through planned maintenance and rapid incident response. Manage spares, tooling and field readiness to support fast restoration. Technical Support Helpdesk Lead the Technical Support Helpdesk supporting internal and third party field engineers. Provide second line technical assistance for installation, commissioning and fault resolution. Act as a bridge between field teams and Network, Platforms and Engineering teams. Ensure knowledge management, troubleshooting guides and technical documentation are maintained. Operational Governance, Quality & Safety Ensure compliance with health & safety, quality and regulatory requirements across all field activities. Embed quality assurance, right first time and audit processes. Own operational risk management related to field delivery and partner execution. Performance Management & Reporting Define and track operational KPIs across build support, installs, repairs and maintenance. Provide regular performance reporting to executive leadership. Use data to drive productivity improvements and cost efficiency. Team Leadership Lead field operations managers, partner managers and the Technical Support Helpdesk team. Build a high performance operations culture focused on safety, accountability and service excellence. Develop capability, succession and scalable operating models as the network grows. Leadership Act as a trusted partner to the COO and MD build performance, risks, and opportunities. Build and mentor a high performing leadership team to deliver the programme. Foster a culture of disciplined execution and accountability. Key Skills Communication - ability to present to C suite audiences, boards and external stakeholders. Leadership & Performance - ability to build and lead high performance teams, ensure performance development frameworks are in place, manage staff performance, drive the development of organisational capability and undertake succession. Change Management - drives a positive change culture, championing adaptability, continuous improvement and agile thinking across the organisation. Relationship Management - outstanding relationship management and communication skills, with the ability to influence and inspire at all levels, skilled in cross functional alignment and structured decision making. Negotiation & Conflict Resolution - balances commercial, operational and relational factors, ensuring outcomes align with strategic goals and long term value. Risk Management - identifies, assesses and mitigates risks to protect organisational interests and ensure informed decision making. Project Leadership - manages scope, risks and dependencies, proactively addressing issues to keep projects on track and within budget. Commercially astute - strong grasp of budget and financial management. Regulatory Compliance - ensures organisational adherence to relevant laws, regulations and standards, reducing legal and operational risk. Adaptability - proven ability to learn, adapt and refine delivery models in changing environments. Essential Demonstrated 5+ years senior operational leadership in multi partner, geographically distributed field teams. Proven experience managing outsourced field delivery and SLA based contracts. Knowledge of CDM Regulations and contractor safety management. Lean / Continuous Improvement (e.g. Six Sigma Yellow/Green Belt). What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. Hybrid working - a mix of working from home and in the office. Free broadband - if you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance, dental care and health cash fund (depending on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme. Pre employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Cookie Notice Title: Head of Regulatory Submission Project Management Company: Ipsen Biopharm Ltd About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!For more information, visit us at and follow our latest news on and . Job Description: Job Title: Head of Regulatory Submission Project management Division / Function: Global Regulatory Affairs - Regulatory Operations Manager's Job Title: VP/Head of RegOps Ipsen Job Profile: Regulatory Affairs - regulatory Excellence operations Location: Paris / Ballard or London / Paddington WHAT - Summary & Purpose of the Position The head of Regulatory Submission Project Management provides strategic and operational leadership for a unified Regulatory Project Management (Reg PM) organization overseeing both early-phase (IND and CTR) and late-phase (NDA/MAA/BLA) regulatory submissions globally.This role is accountable for establishing and leading a single, high-performing Regulatory Project Management group that ensures consistent, high-quality, and on-time delivery of regulatory submissions across the full product lifecycle. He/she partners closely with Global Regulatory Affairs, Clinical Development, Biometry, Portfolio Project Management, Pharmaceutical Development and other cross-functional stakeholders to drive submission excellence, risk mitigation, and continuous process improvement.The position directly oversees priority/high exposure submissions and acts as a senior advisor to GRA leadership on feasibility, resourcing and delivery assurance.He/she is responsible for people leadership, capability building, governance, and standardization of regulatory project management practices, acting as the enterprise excellence champion for submission planning and execution. WHAT - Main Responsibilities & Technical Competencies Strategic Leadership & Governance Establish, own and lead a single Regulatory Project Management function covering early development (INDs, CTRs, amendments, maintenance) and late-stage submissions (NDA, MAA, BLA, major variations and extensions). Define and implement a global regulatory submission project management strategy, aligned with Global Regulatory Affairs and RegOps objectives. Develop governance models, escalation pathways, and decision-making frameworks to support complex, cross-regional submissions. Single point accountable as a senior regulatory project management advisor to Global Regulatory Leadership for end-to-end submission delivery assurance across early/late submissions and major lifecycle fillings, ensuring "right first time" quality and on-time execution.Submission Oversight (Early & Late Phase) Provide oversight and/or direct leadership for high-priority, complex, or high-risk submissions, including INDs, NDAs, MAAs, BLAs, and major lifecycle filings. Ensure robust submission planning, scenario planning, and risk/opportunity management across all development stages. Provide direct leadership for priority/high-exposure submissions, ensuring integrated plans (critical path, dependencies, RACI), risk/issue logs, and decision tracking Ensure submission content plans are developed in partnership with GRLs and functional leads and are executed according to agreed quality and timing standards.Operational Excellence & Delivery Ensure consistent execution of submission activities, including: Original applications and major variations INDs, CTRs and amendments Oversee coordination of document authoring, review cycles, publishing readiness, and final submission delivery in collaboration with Publishing Leads. Own the governance for submission-related Health Authority interactions, ensuring robust preparation and rapid, high-quality responses to HA questions (planned Q&A process before questions arrive) Monitor submission metrics, timelines, and quality indicators; proactively identify and resolve risks that could impact submission success. Drive Submission Excellence / continuous improvement through standards, playbooks, metrics and lessons learned, improve cycle time and predictability across the portfolioPeople & Team Leadership Build, lead and develop a Regulatory Project Management organization, including hiring, onboarding, performance management, succession and capability building. Coach and mentor Regulatory Project Managers across experience levels, fostering a culture of accountability, collaboration, and continuous improvement. Allocate resources across early- and late-phase submissions to ensure optimal workload balance and prioritization. Act as a role model for project management excellence and collaborative matrix leadership.Process, Tools & Continuous Improvement Act as the global champion for regulatory project management methodologies, tools, and best practices. Standardize and optimize processes for submission planning, tracking, risk management, and reporting. Capture and share lessons learned across submissions to drive organizational learning.Cross-Functional & External Collaboration Foster strong matrix collaboration across Regulatory Affairs, Clinical Development, PharmDev, Safety, Quality, and external partners. Influence without authority to align stakeholders around submission priorities, trade-offs, and decisions. Represent the Regulatory Project Management function in senior governance forums and, as appropriate, in interactions with Health Authorities. HOW - Behavioural Competencies Required 1) Manage Complexity (Thinking Dexterity) Makes sense of complex, sometimes contradictory inputs across regions/functions; develops scenarios and focuses the organisation on what truly matters for submission success (critical path, trade-offs, priorities). 2) Influences (Being Intentional) Builds commitment across a global matrix without formal authority; balances multiple stakeholder needs, creates win-win solutions, and secures timely decisions in governance forums. 3) Communicates Effectively (Being Intentional) Delivers crisp, structured, executive-ready messages; "tells it how it is" respectfully; uses clear storytelling and reporting to drive decisions, alignment, and urgency around milestones. 4) Ensures Accountability (Making a Real Impact) Promotes single-point accountability and clear ownership; follows through on commitments; creates an environment where accountabilities, timelines, and next steps are explicit and actively managed. 5) Excellence in Execution (Making a Real Impact) Plans and prioritizes to meet commitments under pressure; sets clear KPIs and standards, anticipates risks, and consistently delivers outcomes-especially on priority, high-visibility submissions. HOW - Knowledge & Experience Knowledge & Experience (essential): Significant experience in the pharmaceutical or biotechnology industry. Minimum 10-15 years of experience in Regulatory Affairs/Pharmaceutical Project Management, including extensive regulatory submission and project management experience. Strong portfolio/program PM capability (critical path, scenario planning, dependency management, risk-based decision support).

Senior Logistics Manager / Head of Logistics - Global Location: Greater London, England, United Kingdom (Hybrid) Sector: Logistics & Customer Services Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 11232 Expiry date: 23-Feb-2026 Senior Logistics Manager / Head of Logistics - Global Location:Greater London Sector:high-growth, international consumer-led business Pod Talent is partnering on a confidential basis with a fast-growing, internationally expanding business to recruit a Senior Logistics Manager / Head of Logistics - Global. This is a senior leadership role with full accountability for global warehousing, fulfilment and transport operations, managing an established and growing 3PL network across the UK, Europe, and ROW. The focus of the role is on building a scalable, cost-efficient and high-performing logistics network to support continued international growth. This opportunity would suit someone who enjoys operating both strategically and hands on, with strong commercial ownership of logistics performance and cost to serve. Key Responsibilities for the position of Senior Logistics Manager / Head of Logistics - Global Own and manage a multi-region 3PL network, ensuring consistent service levels, governance, and SLA performance. Act as the senior point of contact for all warehousing and logistics service providers across regions. Lead end-to-end 3PL tenders and onboarding, including RFPs, commercial evaluation, contract negotiation, and implementation. Own transition planning, go live readiness, and stabilisation for new partners and sites. Lead freight benchmarking and procurement across sea, road, and parcel networks to secure competitive rates. Own logistics budgets, driving cost to serve reduction and operational spend optimisation. Define and track KPIs, run QBRs with partners, and deliver continuous improvement across warehousing, transport, and network design. Partner cross functionally to support international growth and both B2B and D2C operations through scalable logistics solutions. Candidate Profile for the position of Senior Logistics Manager / Head of Logistics - Global Senior level experience managing international 3PL networks across multiple regions. Proven delivery of 3PL tenders and implementations, from RFP through to go live and stabilisation. Strong background in freight procurement and multi modal transport optimisation. Track record of driving cost reduction and cost to serve improvements across warehousing and logistics. Experience operating in high growth or scale up environments, ideally alongside exposure to larger global organisations. Highly commercial with strong negotiation and supplier management capability. Data driven and analytical, able to turn performance and cost insight into action. Degree qualified in Supply Chain / Logistics / Operations or similar, with professional qualifications (CILT, APICS, etc.) an advantage. Why This Role? This is a rare opportunity to take ownership of a global logistics network during a key phase of international expansion, with the ability to genuinely shape long term logistics strategy, partner landscape and cost structure, while remaining close to operational delivery. Please apply here or get in touch at for further information. Due to the volume of applications, if you haven't heard from us within 3 weeks, please assume your application has not been successful.

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.

Job Description Role: AI/ML Computational Science Senior Manager Location: London Salary: Competitive salary and package dependent on experience Career Level: Senior Manager (CL6) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Working across industry groups, our Centre for Advanced AI team combines deep technology, business and industry expertise to design and deliver some of the largest, most challenging and highest profile technology solutions in the world. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies, with a particular focus on AI and GenAI, with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. As part of our team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We Are The beginning of a new Data & AI decade that will reshape work and society has begun. Accenture is stepping boldly into this future with a clear strategy and purpose: to help clients optimize and reinvent their business with data & AI - backed by a $3B investment and commitment to our people to do industry-defining work. With over 45,000 professionals dedicated to Data & AI, Accenture's Data & AI organization brings together our Experienced Innovation, Strategic Investment, Exceptional Talent, and Power Ecosystem. You Are As an Artificial Intelligence and Machine Learning Computational Science professional, you will play a pivotal role in formulating real-world problems into practical, efficient, and scalable AI and Machine Learning solutions. You will be responsible for developing and implementing cutting edge artificial intelligence solutions that drive innovation and enhance performance. You will collaborate with cross functional teams and leverage your expertise in machine learning, deep learning, and data analysis to solve complex problems and deliver impactful AI driven solutions. The Work We are seeking an experienced Agentic DevOps Lead to lead our Agentic DevOps initiatives. This role is pivotal in scaling our Generative AI agentic solutions across diverse cloud environments. You will architect and operationalize a reusable, portable Agentic DevOps framework that ensures production readiness, observability, and deployment efficiency for agentic applications. You will lead a team of reinventors-engineers, architects, and DevOps specialists-focused on delivering industry leading agentic systems that are robust, scalable, and client ready. Key Responsibilities Lead Agentic DevOps Strategy: Define and implement scalable DevOps frameworks for agentic systems using LangGraph, Crew AI, Autogen, and other orchestration tools. Framework Development: Build reusable scaffolding for agent lifecycle management, orchestration, monitoring, and metering. Cloud Native Deployment: Architect and manage CI/CD pipelines for public and private cloud environments (AWS, Azure, GCP). Production Readiness: Ensure agentic applications meet enterprise grade standards for security, reliability, and compliance. Team Leadership: Mentor and manage cross functional teams across DevOps, AI engineering, and client enablement. Client Enablement: Collaborate with solution architects to tailor deployments for client environments and ensure seamless onboarding. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Job Qualifications Design and develop artificial intelligence AI and machine learning ML systems leveraging existing cloud AI services. Design and build scalable data pipelines to support model training and production with DevOpsMLOps. Customize and apply Deep Learning and Gen AI models for use cases based on business needs, data availability, system and infrastructure requirements including edge devices and High Performance Computers HPCs. Justify the quality and value of the solution. Engage in research and development of new AI and high performance computing algorithms, models, and simulations along with their applications to solve complex problems. Work with large scale datasets and utilize data preprocessing techniques to ensure high quality input for training and production. Implement and maintain efficient data storage and retrieval mechanisms for models and knowledge using appropriate tools. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 26/06/26 Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Salary: £55,000-£65,000 depending on experience Role type: Permanent, Full-time Location: Hybrid, 2 days a week in the London Office Reporting to: Director of Operations, Hometree Finance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We've raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS, and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a time The Role This role sits within Hometree Finance. Hometree Finance is the finance arm of the broader Hometree Group, a UK based residential energy services company. It specialises in providing flexible, homeowner focused financing solutions to help people afford major home energy and heating upgrades without large upfront costs. Hometree Finance works with a growing network of Introducer Appointed Representatives (IARs) and regulated Credit Brokers to introduce its regulated products and services. This role will execute, evidence, and continuously enhance partner monitoring, ensuring that regulatory requirements are met and strong customer outcomes are delivered. The Partner Monitoring Lead is responsible for the day-to-day ownership and effectiveness of partner monitoring, ensuring IARs and Credit Brokers operate within their permissions, comply with regulatory expectations, and consistently deliver good customer outcomes. The role also has responsibility for developing and preparing an oversight framework, subject to regulatory permissions, that would enable HTF to directly monitor Appointed Representatives as the business evolves, ensuring oversight remains scalable, risk-based, and robust as new distribution models are introduced. This is a first-line operational compliance role within Hometree Finance. The role works closely with second-line Compliance and other internal stakeholders, while operating autonomously as the day-to-day owner of partner monitoring and oversight. Responsibilities: Operational Ownership: Lead the implementation, design, and effectiveness of the IAR & Partner Monitoring Framework, ensuring alignment with SUP 12, PRIN 2A (Consumer Duty), and FCA expectations. Subject Matter Expertise: Act as the first-line expert on partner monitoring, escalation, and remediation processes. Partner Onboarding: Execute onboarding processes designed with second-line Compliance, including permissions checks and initial review of partner websites, marketing materials, and communications. Due Diligence: Conduct and evidence partner due diligence, assessing financial stability and regulatory permissions. Risk-Based Monitoring: Maintain a monitoring plan tailored to partner size, volume, conduct risk, and historical issues, including ongoing supervision. Compliance Oversight: Monitor partner websites, marketing materials, and promotions to identify non-compliance or unauthorised activity, tracking remediation and escalation. Data & Analysis: Analyse complaints, customer feedback, and Consumer Duty outcome indicators to identify emerging conduct or customer harm risks. Training & Engagement: Serve as first-line contact for partners on compliance matters and coordinate/deliver compliance training for partners and internal teams. Automation & Infrastructure: Work with data, product, and second-line teams to automate monitoring, detect outliers, and improve scalability of partner oversight. Governance & Reporting: Produce partner MI/monitoring reports, contribute to Board/committee reporting, and maintain audit-ready records for FCA and internal reviews. What we're looking for: AR/IAR Oversight Experience: Extensive prior experience in AR/IAR oversight within an FCA-regulated firm, such as Consumer Credit or similar. SUP 12 Knowledge: Strong working knowledge of SUP 12 requirements for ARs. Consumer Duty Expertise: Solid understanding of PRIN 2A (Consumer Duty). Financial Promotions Rules: Familiarity with financial promotions regulations and compliance requirements. Framework Design: Demonstrable ability to design and run an AR monitoring framework end-to-end. Data-Driven Approach: Comfortable with MI interrogation, compliance analytics, and identifying patterns or emerging risks. Technology & Automation: Experience using technology or AI tools for monitoring, surveillance, or process automation. Judgement & Autonomy: Excellent judgement and ability to operate independently, driving change where needed. Partner Engagement: Confident in challenging, raising, and resolving issues with sales-driven partners. Regulated Credit Knowledge: Understanding of regulated consumer hire or credit broking practices. Extra Credit: Installer-Based AR Networks: Experience working with installer-based AR networks, including oversight and compliance management. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Director of Operations and Compliance Manager (45 mins) Final interview with the Hometree Finance Managing Director (1 hour) Perks of the job We have an ever expanding list of benefits that currently includes: 25 days holiday plus bank holidays and your birthday Hybrid working - Spend 2 days per week with your team in our collaborative London office (it's dog friendly too!) Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via Oliva Menopause support from Stella, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between

ARE YOU THE ONE? In this exciting role, as our Field Operations Executive, you will oversee the day-to-day operational delivery of the SharkNinja field programme, supporting both Brand Expert and Regional Relationships Manager teams. You will play a key role in ensuring operational excellence, consistency, and readiness across the field function, enabling teams to focus on performance and execution click apply for full job details

Location: On-site at Kirkliston, EH29 9ER Sector: Family Visitor Attraction / Seasonal Festival Events Hours: 40 hours per week with evening and weekend working during events. Reporting to: Managing Director Executive Level: Senior Leadership Team About Us Conifox Adventure Park is entering its most ambitious phase of growth. With 250,000 annual visitors and a clear plan to exceed 400,000, we are scaling from a successful regional attraction into Scotland's most compelling seasonal event destination. To deliver that growth, we are seeking an exceptional Head of Operations to professionalise systems, elevate standards, and execute high volume seasonal events at scale. This is not a maintenance role. This is a build and scale role. You will sit on the Senior Leadership Team and play a critical part in shaping how Conifox grows over the next three years. Conifox comprises of four operational departments: Adventure Park: Outdoor and indoor play experiences Events: High volume seasonal festivals and immersive experiences Hospitality: Multi outlet food & beverage operations Estates: Maintenance, compliance, finance and marketing Our seasonal events portfolio includes major events: Easter, Iconic Festival, FoxFest, Pumpkin Days, Fireworks Nights, Terror Scream Park and Christmas attracting tens of thousands of visitors per event. The Role The Head of Operations will lead operational excellence across the entire site while project managing the build and live delivery of major seasonal events. You will oversee departmental managers across Adventure Park, Events, Hospitality, Estates Maintenance and Marketing, ensuring operational discipline, commercial performance and safe execution. This is a visible, hands on leadership role requiring strong site presence during live trading and event periods, reducing the need for Managing Director intervention. Key Responsibilities Operational Leadership Lead daily operational performance by setting, recording and monitoring operational standards across presentation, cleanliness, signage, safety and visitor facilities. Embedding world class guest experience standards by maintaining a visible presence across the site during live operations and events. Working collaboratively with department managers to set and maintain standards, plan builds by setting achievable timescales and budgets. Ensuring full Health & Safety compliance by putting into practice safety consultants' advice. Health, Safety and Compliance Provide operational oversight and consistency of health and safety practices across the site. Lead and support Department Managers in maintaining safe systems of work and compliance documentation. Monitor safety standards through site presence, drills and incident reviews. Coordinate fire drills, emergency planning and learning reviews alongside Department Managers. Act as the designated responsible person on site in the absence of MD. Ensure incidents and accidents are recorded, investigated and followed up with actions assigned appropriately. Challenge unsafe practices and escalate unresolved risks. Coordinate contractor safety, servicing and statutory compliance. Event Delivery Project manage the delivery of major seasonal events by working with the MD and events manager to design and plan successful builds. Ensure events and associate infrastructure are designed with optimal visitor flow and convenience in mind. Maintain practical operational systems, checklists and procedures that support live delivery. Ensure procedures are followed and evidenced consistently. Supporting Departmental Managers to formulate optimal staffing plans. Support managers with P&L accountability. Support cost aware operational decisions without reducing standards. Ensuring events launch on time and operate smoothly with effective team and external supplier management. Capital Projects & Infrastructure Translating creative concepts into organised and achievable project plans. Managing contractors and associated timelines. Delivering builds on schedule and within approved budgets. Ensuring operational readiness before launch ensuring sufficient rehearsal time. Leadership & Culture Leading and inspiring department heads to deliver operational excellence that exceeds visitors' expectations. Fostering a culture of accountability and performance. Support departmental teams with live issues and decision making. Acting as a calm force during peak trading periods. Who We're Looking For Visitor attractions, live events, hospitality, theme parks or large scale leisure environments. Project management experience. Leading multi department operational teams. Holding P&L responsibility. You will be: Organised and professional. Calm and decisive under pressure. Comfortable leading during peak trading intensity. Energised by growth and operational transformation. What Success Looks Like Within 12 months you will have: Clear planning systems in place for all major seasonal events. Embed and track clear operational KPIs. Delivered a major seasonal event flawlessly. Completed a capital project on time and on budget. Improved efficiency and margin. Package Competitive salary. Performance linked bonus. 28 days of annual leave. Senior leadership influence. Opportunity to shape a growing attraction brand. Job Type: Full time Benefits Company events Company pension Discounted or free food Employee discount On site parking

Our mission We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don't get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster. Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries. What's it like to work here? When you join us, you'll experience: High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients' lives and see tangible results from your work. Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You'll take on real responsibility, work across different areas, and actively shape the company's success. Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged. Ready to power biology's century? We'd love to hear from you. About the role We're building something ambitious, and the experience our people have every day truly matters. This is not an entry-level role. We're looking for someone with solid HR foundations who can step in, take ownership, and run core people operations with confidence. As our Junior People Partner, you'll be a trusted partner to employees and managers, ensuring our people processes are efficient, compliant, and human. You'll operate independently across day-to-day HR matters while partnering closely with our People Partners on broader, higher-impact initiatives. This role is a blend of ER and People Operations so you'll have exposure across the full end-to-end employee lifecycle. You won't just administer processes - you'll improve them. You'll identify friction, strengthen documentation, optimise systems, and help us scale responsibly in a fast-moving, high-growth environment. If you're currently working as an HR Administrator or HR Advisor and are ready for greater ownership and broader exposure, this is your next step. About you We need someone who can operate confidently from day one. 2-3+ years' experience in an HR Administrator, HR Advisor, People Operations, or Generalist Operations role Strong proven working knowledge of core HR processes (employee lifecycle, performance cycles, benefits administration, onboarding/offboarding) Comfortable handling sensitive employee matters with discretion and sound judgment Experience using HRIS systems and generating reporting Highly organised and detail-oriented, able to manage multiple priorities independently Clear and confident communicator able to explain policies to employees and constructively challenge managers where needed Comfortable in a fast-paced, evolving environment Proactive and solutions-oriented, not purely task-driven Tech native, comfortable using technology and AI driven solutions Desirable: experience in a start-up environment What you'll focus on: Own Core People Operations Serve as a trusted point of contact for employee and manager queries, exercising sound judgment and knowing when to elevate Lead end-to-end delivery of onboarding, offboarding, performance cycles, and benefits administration Maintain and optimise our HRIS and performance management system ensuring data accuracy, integrity, and reporting readiness Produce regular reporting and insights to support People and leadership decisions Ensure people processes run smoothly, consistently, and with attention to detail Take ownership of core administrative processes, templates and documentation Identify and problem solve for inefficiencies in the People Team's ways of working, providing insightful solutions Deliver Key Projects You'll independently own and deliver operational projects such as: Our Contractor management processes and compliance tracking Restructuring and optimising shared People documentation (e.g. G-Drive) Owning onboarding for all new joiners including the delivery of induction sessions for employees based in the UK, EU & US Visa management across the business Lead straightforward ER issues and support on complex cases across the business Ad hoc projects partnering with departments across the business on key People-related projects Improve and Scale How We Work Identify inefficiencies and implement practical, scalable improvements Strengthen documentation and standard operating procedures Support managers in effectively adopting people tools and programmes Contribute to policy updates and process design Provide the operational foundation that enables more strategic People work What we offer (UK): We believe in rewarding the people who are building the future of clinical research. Financial & Growth: Competitive salary plus meaningful equity - you'll own a piece of what we're building £1,000 annual Learning & Development budget for courses, certifications, and conferences 39 days annual leave (30 days PTO + 8 bank holidays + 1 James Lind Day) Health & Wellbeing: £60 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership. Access to gym and retail discounts through Happl Culture & Connection: Monthly lunch vouchers for remote team members Regular company events and team gatherings (both virtual and in-person) Charity partnerships and volunteering opportunities with Forward Trust Work with a team that's genuinely changing healthcare for the better Our Hiring Process: We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus Health is like. Here's what to expect: Introduction with the Talent team (20 mins) Get to know each other, discuss the role, and answer any questions about Lindus Second round interview with a People Partner (30 mins) Deep dive into your experience and how you'd approach key challenges Functional interview with our VP People and Operations and one of our People Partners (45 mins) Deep dive into your experience and how you'd approach key challenges Values interview with one of our co-founders and one other member of the wider team (30 mins) A chance to co get to know each other and explore how our values align We will only contact you from email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email. We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status.

THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details

Job Title Warehouse Operations Leader Location Leeds Reports To Operations Manager Job Purpose Lead a high hazard, highly automated warehouse aerosol operation where safety and service truly matter. As our Warehouse & Internal Logistics Leader, you'll turn Run to Standard (R2S) into daily habits, protect people and product, and orchestrate a partner ecosystem (Mitie, DHL, Linde, Stobarts) to deliver flawless flow. If you're energised by solving real problems on the floor, using data and digital technology to make work safer and simpler-and you want your leadership to be felt every shift-this is the role to make your mark. Role Context Warehouse Cell Leader: owns conveyors, cranes and automation assets; governs the R2S technical processes for the cell and is accountable for equipment reliability. Warehouse & Internal Logistics Leader: leads the people and ensures adherence to R2S (CILs, CL, Tag entry), setting and holding the standard every shift. Responsibilities Team & Ways of Working: lead, coach and develop; standardise SOPs/visual standards across crews. R2S Support & Assurance: ensure CILs to standard; warehouse team participates in daily meetings; escalated via governance. Safety & Zero Harm: challenge unsafe behaviours; verify RA/PTW/LOTOTO; lead SEWO RCA and preventative actions. Purple Book (S507) Compliance: keep aerosol warehousing audit ready; cage controls (EE rated MHE, Ex equipment) and aged stock reviews. Global Standards & 3PL: embed G; verify Warehouse MMR (S3014); support Transport MMR (S3008); align with UPA/CTC. Stock & Quality: inventory accuracy; manage aged/blocked/quarantine; traceability/recall readiness; QMS/GMP; QualityOne e incidents (RCA/CAPA). Performance & Governance: achieve SQSC&P targets; turn KPI trends into actions; run effective daily/weekly tiers. Flow, Systems & Automation: assure accurate WMS transactions; remove constraints; keep AGVs/ASRS and data reliable with IT/OT (asset ownership sits with the Cell Leader). Third Party Management: Mitie/DHL/Linde/Stobarts-SLAs, service reviews, inductions/RAMS/permits. BCP & Emergency: maintain warehouse BCP; participate in COMAH drills and learning reviews. AI & Digital Safety: pilot proximity/computer vision/YMS/telematics solutions; embed in Purple Book/G; track KPI impact. Essential Qualifications Safety first, visible floor leader; confident on Upper Tier COMAH (RA/PTW/LOTOTO). R2S discipline: Ensure CIL routines and tier meeting cadence are maintained to uphold operational standards. WMS in automated environments (AGVs/ASRS) integrated to ERP; SAP familiarity. Data driven with a track record of turning SQSC&P KPIs into sustained results. Strong communication and partner influence. Digital safety/quality tools (SEWO, Q Kaizen/BuildApp) and RCA/CAPA leadership. Contractor management competence for safe, compliant, cost effective delivery. Inventory control (counts, stocktakes, variance RCA, write off prevention). Warehouse QMS/GMP and traceability. Demonstrates understanding of secure storage practices, zoning, and managing aged stock in a warehouse environment, with a willingness to learn and apply relevant industry standards. Uses digital safety data (YMS/telematics/proximity, CCTV analytics, SEWO trends) to close gaps. Preferred Qualifications NEBOSH General Certificate or IOSH Managing Safely. Delivered R2S improvements (CIL/5S/loss elimination) with measurable impact. Led automation/flow optimisation (layout, MHE utilisation, system change). Experience in multi shift/24 7 operations and governance stabilisation. Deeper SAP and WMS reporting. COMAH or highly audited environment exposure. Inventory integrity programmes (shrink reduction, master data, PI governance). Quality exposure (ISO 9001/GMP, internal auditor); hosted customer/3PL audits. Purple Book audit familiarity; UPA/CTC safety/security exposure. Piloted AI/proximity/computer vision safety solutions with KPI improvements. Personal Qualities Excellent communicator; clear, confident and audience aware. Structured, data led problem solver; drives root cause and prevention. Collaborative and engaging; builds trust across cells and functions. Energising coach; develops others and role model leadership standard work. Resilient under pressure; delivers without compromising safety or quality. Safety advocate; persistent about Zero Harm and standardisation. CI mindset; challenges the status quo through R2S. Digitally confident; uses WMS/SEWO/Power BI to tell the story and drive action. Commercially aware; manages partner performance, cost and compliance. Quality mindset; protects consumer safety, product quality and stock integrity. What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, free gym, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive achieve a family friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, click here: Equity, Diversity & Inclusion. Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? Many of Unilever's recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. What can I do? If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Senior Manager, Payments Business Development, Digital Servies page is loaded Senior Manager, Payments Business Development, Digital Servieslocations: Birmingham: Edinburgh Sighthill North: London 10 Gresham Street: Glasgow 110 St Vincent Streettime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 12, 2026 (13 days left to apply)job requisition id: 153064 End Date Wednesday 11 March 2026 Salary Range £78,098 - £91,880 Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary The Senior Manager for Payments Digital Services plays a critical role in shaping the bank's strategic direction across next-generation payment capabilities and the adjacent digital services ecosystem. This includes digital identity, wallet-based services, embedded financial experiences, and new digital propositions that increasingly blur the boundaries between traditional payments, identity, data, and value exchange. The role is responsible for identifying and developing market-shaping opportunities, driving commercialisation of digital services, and influencing wider industry evolution. This leader will anticipate emerging customer needs, and positions the organisation at the forefront of the future payments and digital services landscape. Job Description JOB TITLE: Senior Manager - Payments Business Development, Digital Services SALARY: £78,098 - £91,880 LOCATION: Birmingham, Glasgow, Edinburgh or London WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of office locations above. About this Opportunity The Senior Manager for Payments Digital Services plays a pivotal role in shaping the bank's next generation payment capabilities and the wider digital services ecosystem-spanning digital identity, wallet based services, embedded financial experiences, and emerging propositions that sit at the intersection of identity, data, and value exchange.In this role, you'll identify and develop market shaping opportunities, commercialise new digital services, and influence the evolution of the wider industry. You'll anticipate emerging customer needs and position the organisation at the forefront of the future payments landscape. What you'll lead Shaping Strategy & Market Direction You'll define the vision for Payments & Emerging Digital Services, assess market and customer trends, build investment cases, and set priorities across future-focused initiatives. Creating New Digital Propositions You'll design and evolve wallet enabled and digitally integrated services-such as identity verification, credential sharing, authentication, loyalty/value exchange platforms and guide innovation in areas where customer needs are still emerging. Influencing the Industry You'll build strong partnerships across regulators, digital identity bodies, schemes, wallet providers and other ecosystem players-representing the organisation in industry forums and contributing to standards that shape the future of digital services. Leading Roadmaps & Delivery You'll own the multi year roadmap, guide cross functional teams through discovery and delivery, ensure operational and technical readiness, and track adoption and performance post launch. Driving Commercial Outcomes You'll develop compelling investment cases, monitor commercial performance across digital identity and wallet based services, and deliver the interventions needed to hit strategic and commercial goals. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What we're looking for Proven experience in payments or digital services, with a track record of delivering innovative propositions. Deep understanding of digital identity, wallet technologies, rail-agnostic payments, and the convergence of traditional and digital service ecosystems. Experience shaping industry or cross-industry standards, ideally involving digital identity, authentication frameworks, API ecosystems, or data-driven digital services. Strong commercial acuity with experience developing business cases and securing investment for new digital or payments initiatives. Demonstrated ability to identify and develop new markets-including digital services propositions that do not yet exist. Experience establishing new commercial models, schemes, entities, or alliances. Excellent stakeholder management and influencing skills, with an ability to take senior leadership on a journey. Strong analytical thinking, and problem-solving skills, capable of simplifying complex digital and payments concepts. Strong analytical, strategic thinking, and problem solving capabilities, with the ability to simplify complex challenges and guide teams through ambiguity. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.